purecloud-platform-client-v2 126.1.0 → 130.0.0

package/index.d.ts

@@ -800,6 +800,7 @@ declare namespace CoachingApi {
 		"relationships"?: Array<string>;
 		"completionInterval"?: string;
 		"overdue"?: string;
+		"intervalCondition"?: string;
 	}
 	export interface getCoachingAppointmentsMeOptions { 
 		"interval"?: string;
@@ -811,6 +812,7 @@ declare namespace CoachingApi {
 		"relationships"?: Array<string>;
 		"completionInterval"?: string;
 		"overdue"?: string;
+		"intervalCondition"?: string;
 	}
 	export interface getCoachingNotificationOptions { 
 		"expand"?: Array<string>;
@@ -1439,6 +1441,7 @@ declare class GamificationApi {
   	getGamificationMetricdefinitions(): Promise<Models.GetMetricDefinitionsResponse>; 
   	getGamificationMetrics(opts?: GamificationApi.getGamificationMetricsOptions): Promise<Models.GetMetricsResponse>; 
   	getGamificationProfile(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
+  	getGamificationProfileMembers(performanceProfileId: string): Promise<Models.MemberListing>; 
   	getGamificationProfileMetric(profileId: string, metricId: string, opts?: GamificationApi.getGamificationProfileMetricOptions): Promise<Models.Metric>; 
   	getGamificationProfileMetrics(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsOptions): Promise<Models.GetMetricResponse>; 
   	getGamificationProfileMetricsObjectivedetails(profileId: string, opts?: GamificationApi.getGamificationProfileMetricsObjectivedetailsOptions): Promise<Models.GetMetricsResponse>; 
@@ -1465,14 +1468,17 @@ declare class GamificationApi {
   	getGamificationStatus(): Promise<Models.GamificationStatus>; 
   	getGamificationTemplate(templateId: string): Promise<Models.ObjectiveTemplate>; 
   	getGamificationTemplates(): Promise<Models.GetTemplatesResponse>; 
-  	postGamificationMetrics(body: Models.Metric): Promise<Models.Metric>; 
+  	postGamificationMetrics(body: Models.CreateMetric): Promise<Models.Metric>; 
   	postGamificationProfileActivate(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
   	postGamificationProfileDeactivate(performanceProfileId: string): Promise<Models.PerformanceProfile>; 
-  	postGamificationProfileMetrics(profileId: string, body: Models.Metric): Promise<Models.Metric>; 
+  	postGamificationProfileMembers(performanceProfileId: string, body: Models.AssignUsers): Promise<Models.Assignment>; 
+  	postGamificationProfileMembersValidate(performanceProfileId: string, body: Models.ValidateAssignUsers): Promise<Models.AssignmentValidation>; 
+  	postGamificationProfileMetricLink(sourceProfileId: string, sourceMetricId: string, body: Models.TargetPerformanceProfile): Promise<Models.Metric>; 
+  	postGamificationProfileMetrics(profileId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	postGamificationProfiles(body: Models.CreatePerformanceProfile): Promise<Models.GetProfilesResponse>; 
-  	putGamificationMetric(metricId: string, body: Models.Metric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>; 
+  	putGamificationMetric(metricId: string, body: Models.CreateMetric, opts?: GamificationApi.putGamificationMetricOptions): Promise<Models.Metric>; 
   	putGamificationProfile(performanceProfileId: string, opts?: GamificationApi.putGamificationProfileOptions): Promise<Models.PerformanceProfile>; 
-  	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.Metric): Promise<Models.Metric>; 
+  	putGamificationProfileMetric(profileId: string, metricId: string, body: Models.CreateMetric): Promise<Models.Metric>; 
   	putGamificationStatus(status: Models.GamificationStatus): Promise<Models.GamificationStatus>;
 }
 
@@ -1719,6 +1725,7 @@ declare class IntegrationsApi {
   	getIntegrationsBotconnectorIntegrationIdBots(integrationId: string): Promise<Models.BotList>; 
   	getIntegrationsBotconnectorIntegrationIdBotsSummaries(integrationId: string, opts?: IntegrationsApi.getIntegrationsBotconnectorIntegrationIdBotsSummariesOptions): Promise<Models.BotConnectorBotSummaryEntityListing>; 
   	getIntegrationsClientapps(opts?: IntegrationsApi.getIntegrationsClientappsOptions): Promise<Models.ClientAppEntityListing>; 
+  	getIntegrationsClientappsUnifiedcommunications(opts?: IntegrationsApi.getIntegrationsClientappsUnifiedcommunicationsOptions): Promise<Models.UCIntegrationListing>; 
   	getIntegrationsCredential(credentialId: string): Promise<Models.Credential>; 
   	getIntegrationsCredentials(opts?: IntegrationsApi.getIntegrationsCredentialsOptions): Promise<Models.CredentialInfoListing>; 
   	getIntegrationsCredentialsTypes(): Promise<Models.CredentialTypeListing>; 
@@ -1834,6 +1841,14 @@ declare namespace IntegrationsApi {
 		"nextPage"?: string;
 		"previousPage"?: string;
 	}
+	export interface getIntegrationsClientappsUnifiedcommunicationsOptions { 
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"sortBy"?: string;
+		"expand"?: Array<string>;
+		"nextPage"?: string;
+		"previousPage"?: string;
+	}
 	export interface getIntegrationsCredentialsOptions { 
 		"pageNumber"?: number;
 		"pageSize"?: number;
@@ -3128,7 +3143,7 @@ declare class RecordingApi {
   	getRecordingCrossplatformMediaretentionpolicies(opts?: RecordingApi.getRecordingCrossplatformMediaretentionpoliciesOptions): Promise<Models.PolicyEntityListing>; 
   	getRecordingCrossplatformMediaretentionpolicy(policyId: string): Promise<Models.CrossPlatformPolicy>; 
   	getRecordingJob(jobId: string): Promise<Models.RecordingJob>; 
-  	getRecordingJobFailedrecordings(jobId: string, opts?: RecordingApi.getRecordingJobFailedrecordingsOptions): Promise<Models.FailedRecordingsEntityListing>; 
+  	getRecordingJobFailedrecordings(jobId: string, opts?: RecordingApi.getRecordingJobFailedrecordingsOptions): Promise<Models.FailedRecordingEntityListing>; 
   	getRecordingJobs(opts?: RecordingApi.getRecordingJobsOptions): Promise<Models.RecordingJobEntityListing>; 
   	getRecordingLocalkeysSetting(settingsId: string): Promise<Models.LocalEncryptionConfiguration>; 
   	getRecordingLocalkeysSettings(): Promise<Models.LocalEncryptionConfigurationListing>; 
@@ -3212,6 +3227,8 @@ declare namespace RecordingApi {
 	export interface getRecordingJobFailedrecordingsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
+		"includeTotal"?: boolean;
+		"cursor"?: string;
 	}
 	export interface getRecordingJobsOptions { 
 		"pageSize"?: number;
@@ -3220,6 +3237,8 @@ declare namespace RecordingApi {
 		"state"?: string;
 		"showOnlyMyJobs"?: boolean;
 		"jobType"?: string;
+		"includeTotal"?: boolean;
+		"cursor"?: string;
 	}
 	export interface getRecordingMediaretentionpoliciesOptions { 
 		"pageSize"?: number;
@@ -3521,10 +3540,14 @@ declare namespace RoutingApi {
 	}
 	export interface getRoutingSmsPhonenumbersOptions { 
 		"phoneNumber"?: string;
-		"phoneNumberType"?: string;
-		"phoneNumberStatus"?: string;
+		"phoneNumberType"?: Array<string>;
+		"phoneNumberStatus"?: Array<string>;
+		"countryCode"?: Array<string>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
+		"sortBy"?: string;
+		"sortOrder"?: string;
+		"language"?: string;
 	}
 	export interface getRoutingWrapupcodesOptions { 
 		"pageSize"?: number;
@@ -3840,6 +3863,7 @@ declare class SpeechTextAnalyticsApi {
   	getSpeechandtextanalyticsProgramsMappings(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsMappingsOptions): Promise<Models.ProgramsMappingsEntityListing>; 
   	getSpeechandtextanalyticsProgramsPublishjob(jobId: string): Promise<Models.ProgramJob>; 
   	getSpeechandtextanalyticsProgramsUnpublished(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsUnpublishedOptions): Promise<Models.UnpublishedProgramsEntityListing>; 
+  	getSpeechandtextanalyticsSentimentDialects(): Promise<Models.EntityListing>; 
   	getSpeechandtextanalyticsSentimentfeedback(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsSentimentfeedbackOptions): Promise<Models.SentimentFeedbackEntityListing>; 
   	getSpeechandtextanalyticsSettings(): Promise<Models.SpeechTextAnalyticsSettingsResponse>; 
   	getSpeechandtextanalyticsTopic(topicId: string): Promise<Models.Topic>; 
@@ -4003,6 +4027,7 @@ declare class TelephonyProvidersEdgeApi {
   	getTelephonyProvidersEdgesEdgegroupEdgetrunkbase(edgegroupId: string, edgetrunkbaseId: string): Promise<Models.EdgeTrunkBase>; 
   	getTelephonyProvidersEdgesEdgegroups(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesEdgegroupsOptions): Promise<Models.EdgeGroupEntityListing>; 
   	getTelephonyProvidersEdgesEdgeversionreport(): Promise<Models.EdgeVersionReport>; 
+  	getTelephonyProvidersEdgesExpired(): Promise<Models.ExpiredEdgeListing>; 
   	getTelephonyProvidersEdgesExtension(extensionId: string): Promise<Models.Extension>; 
   	getTelephonyProvidersEdgesExtensionpool(extensionPoolId: string): Promise<Models.ExtensionPool>; 
   	getTelephonyProvidersEdgesExtensionpools(opts?: TelephonyProvidersEdgeApi.getTelephonyProvidersEdgesExtensionpoolsOptions): Promise<Models.ExtensionPoolEntityListing>; 
@@ -4297,12 +4322,19 @@ declare namespace TelephonyProvidersEdgeApi {
 }
 
 declare class TextbotsApi {  
+  	getTextbotsBotsSearch(opts?: TextbotsApi.getTextbotsBotsSearchOptions): Promise<Models.BotSearchResponseEntityListing>; 
   	postTextbotsBotflowsSessionTurns(sessionId: string, turnRequest: Models.TextBotFlowTurnRequest): Promise<Models.TextBotFlowTurnResponse>; 
   	postTextbotsBotflowsSessions(launchRequest: Models.TextBotFlowLaunchRequest): Promise<Models.TextBotFlowLaunchResponse>; 
   	postTextbotsBotsExecute(postTextRequest: Models.PostTextRequest): Promise<Models.PostTextResponse>;
 }
 
 declare namespace TextbotsApi { 
+	export interface getTextbotsBotsSearchOptions { 
+		"botType"?: Array<string>;
+		"botName"?: string;
+		"botId"?: Array<string>;
+		"pageSize"?: number;
+	}
 }
 
 declare class TokensApi {  
@@ -5378,6 +5410,13 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface ActivityCodeReference { 
+		"id": string;
+		"name"?: string;
+		"secondaryPresences"?: Array<Models.SecondaryPresence>;
+		"selfUri"?: string;
+	}
+	
 	export interface AcwDetailEventTopicAfterCallWorkEvent { 
 		"eventTime"?: number;
 		"conversationId"?: string;
@@ -5687,12 +5726,15 @@ declare namespace Models {
 	export interface AnalyticsConversation { 
 		"conversationEnd"?: string;
 		"conversationId"?: string;
+		"conversationInitiator"?: string;
 		"conversationStart"?: string;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
+		"knowledgeBaseIds"?: Array<string>;
 		"mediaStatsMinConversationMos"?: number;
 		"mediaStatsMinConversationRFactor"?: number;
 		"originatingDirection"?: string;
+		"selfServed"?: boolean;
 		"evaluations"?: Array<Models.AnalyticsEvaluation>;
 		"surveys"?: Array<Models.AnalyticsSurvey>;
 		"resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5742,12 +5784,15 @@ declare namespace Models {
 	export interface AnalyticsConversationWithoutAttributes { 
 		"conversationEnd"?: string;
 		"conversationId"?: string;
+		"conversationInitiator"?: string;
 		"conversationStart"?: string;
 		"divisionIds"?: Array<string>;
 		"externalTag"?: string;
+		"knowledgeBaseIds"?: Array<string>;
 		"mediaStatsMinConversationMos"?: number;
 		"mediaStatsMinConversationRFactor"?: number;
 		"originatingDirection"?: string;
+		"selfServed"?: boolean;
 		"evaluations"?: Array<Models.AnalyticsEvaluation>;
 		"surveys"?: Array<Models.AnalyticsSurvey>;
 		"resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5905,6 +5950,7 @@ declare namespace Models {
 		"dnis"?: string;
 		"edgeId"?: string;
 		"eligibleAgentCounts"?: Array<number>;
+		"extendedDeliveryStatus"?: string;
 		"flowInType"?: string;
 		"flowOutType"?: string;
 		"journeyActionId"?: string;
@@ -6102,7 +6148,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectFlowNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectFlowNotificationFlowNotification { 
@@ -6158,7 +6203,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectFlowOutcomeNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectFlowOutcomeNotificationFlowOutcomeNotification { 
@@ -6206,7 +6250,6 @@ declare namespace Models {
 	}
 	
 	export interface ArchitectPromptNotificationErrorMessageParams { 
-		"additionalProperties"?: { [key: string]: string; };
 	}
 	
 	export interface ArchitectPromptNotificationHomeOrganization { 
@@ -6352,6 +6395,11 @@ declare namespace Models {
 		"isPassed"?: boolean;
 	}
 	
+	export interface AssignUsers { 
+		"membersToAssign": Array<string>;
+		"membersToRemove": Array<string>;
+	}
+	
 	export interface AssignedSegment { 
 		"id"?: string;
 		"selfUri"?: string;
@@ -6365,6 +6413,24 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface Assignment { 
+		"assignedMembers"?: Array<Models.UserReference>;
+		"removedMembers"?: Array<Models.UserReference>;
+		"assignmentErrors"?: Array<Models.AssignmentError>;
+	}
+	
+	export interface AssignmentError { 
+		"user"?: Models.UserReference;
+		"message"?: string;
+	}
+	
+	export interface AssignmentValidation { 
+		"membersNotAssigned"?: Array<Models.UserReference>;
+		"membersAlreadyAssigned"?: Array<Models.UserReference>;
+		"membersAlreadyAssignedToOther"?: Array<Models.OtherProfileAssignment>;
+		"invalidMemberAssignments"?: Array<Models.InvalidAssignment>;
+	}
+	
 	export interface AssociatedValueField { 
 		"dataType": string;
 		"name": string;
@@ -7009,6 +7075,18 @@ declare namespace Models {
 		"chatBots": Array<Models.BotConnectorBot>;
 	}
 	
+	export interface BotSearchResponse { 
+		"id": string;
+		"name": string;
+		"botType": string;
+		"description"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface BotSearchResponseEntityListing { 
+		"entities"?: Array<Models.BotSearchResponse>;
+	}
+	
 	export interface BotSlot { 
 		"name": string;
 		"type": string;
@@ -8796,6 +8874,9 @@ declare namespace Models {
 		"conversations"?: Array<Models.ConversationReference>;
 		"documents"?: Array<Models.DocumentReference>;
 		"isOverdue"?: boolean;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"dateCompleted"?: string;
+		"externalLinks"?: Array<string>;
 		"selfUri"?: string;
 	}
 	
@@ -8970,6 +9051,10 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 	}
 	
+	export interface ColumnStatus { 
+		"contactable"?: boolean;
+	}
+	
 	export interface CommandStatus { 
 		"id"?: string;
 		"name"?: string;
@@ -9045,6 +9130,7 @@ declare namespace Models {
 		"kpiTotalOff"?: number;
 		"interactionCountOn"?: number;
 		"interactionCountOff"?: number;
+		"kpiResults"?: Array<Models.KpiResult>;
 		"selfUri"?: string;
 	}
 	
@@ -9306,10 +9392,14 @@ declare namespace Models {
 		"numeric"?: boolean;
 	}
 	
+	export interface ContactableStatus { 
+		"contactable"?: boolean;
+		"columnStatus"?: { [key: string]: Models.ColumnStatus; };
+	}
+	
 	export interface ContactlistDownloadReadyExportUri { 
 		"uri"?: string;
 		"exportTimestamp"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ContactlistImportStatusImportStatus { 
@@ -9318,7 +9408,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ContentActions { 
@@ -9611,6 +9700,11 @@ declare namespace Models {
 		"range"?: Models.AggregationRange;
 	}
 	
+	export interface ConversationAppSettings { 
+		"showAgentTypingIndicator"?: boolean;
+		"showUserTypingIndicator"?: boolean;
+	}
+	
 	export interface ConversationAssociation { 
 		"externalContactId"?: string;
 		"conversationId": string;
@@ -9773,7 +9867,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicCallbackConversation { 
@@ -9850,7 +9943,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.ConversationCallbackEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicErrorBody { 
@@ -9895,7 +9987,6 @@ declare namespace Models {
 	export interface ConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCallbackEventTopicScoredAgent { 
@@ -9919,7 +10010,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationChannel { 
@@ -10066,7 +10156,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationCobrowseEventTopicCobrowseConversation { 
@@ -10188,7 +10277,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationContentActions { 
@@ -10289,7 +10377,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEmailEventTopicConversationRoutingData { 
@@ -10412,7 +10499,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEntityListing { 
@@ -10440,7 +10526,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicAfterCallWork { 
@@ -10455,7 +10540,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCall { 
@@ -10485,7 +10569,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCallback { 
@@ -10514,7 +10597,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicChat { 
@@ -10534,7 +10616,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicCobrowse { 
@@ -10556,7 +10637,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicConversation { 
@@ -10582,7 +10662,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.ConversationEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicDisconnectReason { 
@@ -10613,7 +10692,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicErrorDetails { 
@@ -10624,7 +10702,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicFaxStatus { 
@@ -10688,7 +10765,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicMessageDetails { 
@@ -10750,13 +10826,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.ConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.ConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.ConversationEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicScoredAgent { 
@@ -10779,7 +10853,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicSocialExpression { 
@@ -10801,7 +10874,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicUriReference { 
@@ -10827,7 +10899,6 @@ declare namespace Models {
 		"wrapup"?: Models.ConversationEventTopicWrapup;
 		"afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationEventTopicVoicemail { 
@@ -10841,7 +10912,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationMessageContent { 
@@ -11000,7 +11070,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationMessagingChannel { 
@@ -11042,6 +11111,7 @@ declare namespace Models {
 		"sentimentScore"?: number;
 		"sentimentTrend"?: number;
 		"sentimentTrendClass"?: string;
+		"participantMetrics"?: Models.ParticipantMetrics;
 	}
 	
 	export interface ConversationNormalizedMessage { 
@@ -11242,7 +11312,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationSocialExpressionEventTopicConversationRoutingData { 
@@ -11363,7 +11432,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface ConversationTagsUpdate { 
@@ -11511,7 +11579,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface CopyAttachmentsRequest { 
@@ -11672,8 +11739,10 @@ declare namespace Models {
 		"lengthInMinutes": number;
 		"facilitatorId"?: string;
 		"attendeeIds": Array<string>;
-		"conversationIds": Array<string>;
-		"documentIds": Array<string>;
+		"conversationIds"?: Array<string>;
+		"documentIds"?: Array<string>;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"externalLinks"?: Array<string>;
 	}
 	
 	export interface CreateEmailRequest { 
@@ -11719,6 +11788,24 @@ declare namespace Models {
 		"shiftTrading"?: Models.ShiftTradeSettings;
 	}
 	
+	export interface CreateMetric { 
+		"metricDefinitionId"?: string;
+		"externalMetricDefinitionId"?: string;
+		"objective"?: Models.CreateObjective;
+		"performanceProfileId"?: string;
+		"name": string;
+	}
+	
+	export interface CreateObjective { 
+		"id"?: string;
+		"templateId"?: string;
+		"zones"?: Array<Models.ObjectiveZone>;
+		"enabled"?: boolean;
+		"topicIds"?: Array<string>;
+		"topicIdsFilterType"?: string;
+		"dateStart"?: string;
+	}
+	
 	export interface CreateOutboundMessagingConversationRequest { 
 		"queueId": string;
 		"toAddress": string;
@@ -11776,6 +11863,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -12423,6 +12511,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"topics"?: Array<Models.AddressableEntityRef>;
+		"topicIdsFilterType"?: string;
 	}
 	
 	export interface DeletableUserReference { 
@@ -12637,24 +12727,22 @@ declare namespace Models {
 	}
 	
 	export interface DialerAttemptLimitsConfigChangeAttemptLimits { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"maxAttemptsPerContact"?: number;
 		"maxAttemptsPerNumber"?: number;
 		"timeZoneId"?: string;
 		"resetPeriod"?: string;
 		"recallEntries"?: { [key: string]: Models.DialerAttemptLimitsConfigChangeRecallEntry; };
 		"breadthFirstRecalls"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerAttemptLimitsConfigChangeRecallEntry { 
 		"nbrAttempts"?: number;
 		"minutesBetweenAttempts"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerAuditRequest { 
@@ -12667,32 +12755,24 @@ declare namespace Models {
 	export interface DialerCallabletimesetConfigChangeCallableTime { 
 		"timeSlots"?: Array<Models.DialerCallabletimesetConfigChangeTimeSlot>;
 		"timeZoneId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCallabletimesetConfigChangeCallableTimeSet { 
+		"callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCallabletimesetConfigChangeTimeSlot { 
 		"startTime"?: string;
 		"stopTime"?: string;
 		"day"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeCampaign { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"contactList"?: Models.DialerCampaignConfigChangeUriReference;
 		"queue"?: Models.DialerCampaignConfigChangeUriReference;
 		"dialingMode"?: string;
@@ -12721,26 +12801,27 @@ declare namespace Models {
 		"contactListFilters"?: Array<Models.DialerCampaignConfigChangeUriReference>;
 		"division"?: Models.DialerCampaignConfigChangeUriReference;
 		"agentOwnedColumn"?: string;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerCampaignConfigChangeContactSort { 
 		"fieldName"?: string;
 		"direction"?: string;
 		"numeric"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangePhoneColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeRestErrorDetail { 
 		"error"?: string;
 		"details"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignConfigChangeUriReference { 
@@ -12754,7 +12835,6 @@ declare namespace Models {
 		"numberOfContactsMessaged"?: number;
 		"totalNumberOfContacts"?: number;
 		"percentage"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignProgressEventUriReference { 
@@ -12763,17 +12843,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRule { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaignRuleEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleEntities;
 		"campaignRuleConditions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleCondition>;
 		"campaignRuleActions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleAction>;
 		"matchAnyConditions"?: boolean;
 		"enabled"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleAction { 
@@ -12781,21 +12860,18 @@ declare namespace Models {
 		"parameters"?: { [key: string]: string; };
 		"actionType"?: string;
 		"campaignRuleActionEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleActionEntities;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleActionEntities { 
+		"useTriggeringEntity"?: boolean;
 		"campaigns"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
 		"sequences"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
-		"useTriggeringEntity"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleCondition { 
 		"id"?: string;
 		"parameters"?: { [key: string]: string; };
 		"conditionType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignRuleConfigChangeCampaignRuleEntities { 
@@ -12809,21 +12885,19 @@ declare namespace Models {
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeCampaignSchedule { 
+		"intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
+		"timeZone"?: string;
+		"campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
-		"timeZone"?: string;
-		"campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeScheduleInterval { 
 		"start"?: string;
 		"end"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerCampaignScheduleConfigChangeUriReference { 
@@ -12851,11 +12925,6 @@ declare namespace Models {
 	}
 	
 	export interface DialerContactlistConfigChangeContactList { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"columnNames"?: Array<string>;
 		"phoneColumns"?: Array<Models.DialerContactlistConfigChangeContactPhoneNumberColumn>;
 		"emailColumns"?: Array<Models.DialerContactlistConfigChangeEmailColumn>;
@@ -12867,20 +12936,22 @@ declare namespace Models {
 		"automaticTimeZoneMapping"?: boolean;
 		"zipCodeColumnName"?: string;
 		"division"?: Models.DialerContactlistConfigChangeUriReference;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerContactlistConfigChangeContactPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
 		"callableTimeColumn"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeEmailColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeImportStatus { 
@@ -12889,7 +12960,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistConfigChangeUriReference { 
@@ -12898,22 +12968,20 @@ declare namespace Models {
 	}
 	
 	export interface DialerContactlistfilterConfigChangeContactListFilter { 
+		"contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
+		"contactListColumns"?: Array<string>;
+		"clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
+		"filterType"?: string;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
-		"contactListColumns"?: Array<string>;
-		"clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
-		"filterType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeFilterClause { 
 		"filterType"?: string;
 		"predicates"?: Array<Models.DialerContactlistfilterConfigChangeFilterPredicate>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeFilterPredicate { 
@@ -12923,7 +12991,6 @@ declare namespace Models {
 		"value"?: string;
 		"range"?: Models.DialerContactlistfilterConfigChangeRange;
 		"inverted"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeRange { 
@@ -12932,7 +12999,6 @@ declare namespace Models {
 		"minInclusive"?: boolean;
 		"maxInclusive"?: boolean;
 		"inSet"?: Array<string>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerContactlistfilterConfigChangeUriReference { 
@@ -12941,11 +13007,6 @@ declare namespace Models {
 	}
 	
 	export interface DialerDnclistConfigChangeDncList { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"importStatus"?: Models.DialerDnclistConfigChangeImportStatus;
 		"size"?: number;
 		"dncSourceType"?: string;
@@ -12954,7 +13015,11 @@ declare namespace Models {
 		"licenseId"?: string;
 		"contactMethod"?: string;
 		"division"?: Models.DialerDnclistConfigChangeUriReference;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerDnclistConfigChangeImportStatus { 
@@ -12963,7 +13028,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerDnclistConfigChangeUriReference { 
@@ -12990,9 +13054,9 @@ declare namespace Models {
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone { 
+		"timeZoneId"?: string;
 		"earliestCallableTime"?: string;
 		"latestCallableTime"?: string;
-		"timeZoneId"?: string;
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings { 
@@ -13005,16 +13069,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerOutboundSettingsConfigChangeOutboundSettings { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"maxCallsPerAgent"?: number;
 		"maxLineUtilization"?: number;
 		"abandonSeconds"?: number;
 		"complianceAbandonRateDenominator"?: string;
 		"automaticTimeZoneMapping"?: Models.DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerPreview { 
@@ -13029,18 +13093,16 @@ declare namespace Models {
 		"data"?: string;
 		"name"?: string;
 		"reactionType"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerResponsesetConfigChangeResponseSet { 
+		"responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
+		"beepDetectionEnabled"?: boolean;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
-		"beepDetectionEnabled"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRule { 
@@ -13057,10 +13119,10 @@ declare namespace Models {
 		"actionTypeName"?: string;
 		"updateOption"?: string;
 		"properties"?: { [key: string]: string; };
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeCondition { 
+		"dataAction"?: Models.DialerRulesetConfigChangeUriReference;
 		"type"?: string;
 		"inverted"?: boolean;
 		"attributeName"?: string;
@@ -13076,14 +13138,11 @@ declare namespace Models {
 		"agentWrapupField"?: string;
 		"contactColumnToDataActionFieldMappings"?: Array<Models.DialerRulesetConfigChangeContactColumnToDataActionFieldMapping>;
 		"predicates"?: Array<Models.DialerRulesetConfigChangeDataActionConditionPredicate>;
-		"dataAction"?: Models.DialerRulesetConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeContactColumnToDataActionFieldMapping { 
 		"contactColumnName"?: string;
 		"dataActionField"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeDataActionConditionPredicate { 
@@ -13092,29 +13151,26 @@ declare namespace Models {
 		"comparisonValue"?: string;
 		"outputFieldMissingResolution"?: boolean;
 		"inverted"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeRule { 
+		"conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
 		"id"?: string;
 		"name"?: string;
 		"order"?: number;
 		"category"?: string;
 		"actions"?: Array<Models.DialerRulesetConfigChangeAction>;
-		"conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeRuleSet { 
+		"contactList"?: Models.DialerRulesetConfigChangeUriReference;
+		"queue"?: Models.DialerRulesetConfigChangeUriReference;
+		"rules"?: Array<Models.DialerRulesetConfigChangeRule>;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"contactList"?: Models.DialerRulesetConfigChangeUriReference;
-		"queue"?: Models.DialerRulesetConfigChangeUriReference;
-		"rules"?: Array<Models.DialerRulesetConfigChangeRule>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerRulesetConfigChangeUriReference { 
@@ -13123,17 +13179,16 @@ declare namespace Models {
 	}
 	
 	export interface DialerSequenceConfigChangeCampaignSequence { 
-		"id"?: string;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaigns"?: Array<Models.DialerSequenceConfigChangeUriReference>;
 		"currentCampaign"?: number;
 		"status"?: string;
 		"stopMessage"?: string;
 		"repeat"?: boolean;
-		"additionalProperties"?: object;
+		"id"?: string;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface DialerSequenceConfigChangeUriReference { 
@@ -13144,19 +13199,17 @@ declare namespace Models {
 	export interface DialerSequenceScheduleConfigChangeScheduleInterval { 
 		"start"?: string;
 		"end"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerSequenceScheduleConfigChangeSequenceSchedule { 
+		"intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
+		"timeZone"?: string;
+		"sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
 		"id"?: string;
 		"name"?: string;
 		"dateCreated"?: string;
 		"dateModified"?: string;
 		"version"?: number;
-		"intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
-		"timeZone"?: string;
-		"sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DialerSequenceScheduleConfigChangeUriReference { 
@@ -13353,7 +13406,6 @@ declare namespace Models {
 	export interface DnclistDownloadReadyExportUri { 
 		"uri"?: string;
 		"exportTimestamp"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface DnclistImportStatusImportStatus { 
@@ -13362,7 +13414,6 @@ declare namespace Models {
 		"completedRecords"?: number;
 		"percentageComplete"?: number;
 		"failureReason"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface Document { 
@@ -13935,16 +13986,27 @@ declare namespace Models {
 	
 	export interface DraftRequest { 
 		"intents"?: Array<Models.DraftIntents>;
-		"topic"?: Array<Models.DraftTopics>;
 	}
 	
-	export interface DraftTopics { 
+	export interface DraftTopicRequest { 
 		"id": string;
 		"name": string;
 		"phrases": Array<string>;
 		"selfUri"?: string;
 	}
 	
+	export interface DraftTopics { 
+		"id": string;
+		"name"?: string;
+		"miner"?: Models.Miner;
+		"conversationCount"?: number;
+		"conversationPercent"?: number;
+		"utteranceCount"?: number;
+		"phraseCount"?: number;
+		"phrases": Array<string>;
+		"selfUri"?: string;
+	}
+	
 	export interface DraftValidationResult { 
 		"valid"?: boolean;
 		"errors"?: Array<Models.ErrorBody>;
@@ -14070,6 +14132,11 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface EdgeIdNamePair { 
+		"id"?: string;
+		"name"?: string;
+	}
+	
 	export interface EdgeInterface { 
 		"type"?: string;
 		"ipAddress"?: string;
@@ -14998,6 +15065,10 @@ declare namespace Models {
 		"threshold"?: number;
 	}
 	
+	export interface ExpiredEdgeListing { 
+		"entities"?: Array<Models.EdgeIdNamePair>;
+	}
+	
 	export interface ExportScriptRequest { 
 		"fileName"?: string;
 		"versionId"?: string;
@@ -15279,7 +15350,7 @@ declare namespace Models {
 		"errorCode"?: string;
 	}
 	
-	export interface FailedRecordingsEntityListing { 
+	export interface FailedRecordingEntityListing { 
 		"entities"?: Array<Models.RecordingJobFailedRecording>;
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -15536,8 +15607,10 @@ declare namespace Models {
 		"name": string;
 		"division"?: Models.WritableDivision;
 		"type"?: string;
+		"description"?: string;
 		"inputSchema"?: Models.JsonSchemaDocument;
 		"outputSchema"?: Models.JsonSchemaDocument;
+		"supportedLanguages"?: Array<Models.SupportedLanguage>;
 		"publishedVersion"?: Models.FlowVersion;
 		"debugVersion"?: Models.FlowVersion;
 		"selfUri"?: string;
@@ -16447,10 +16520,10 @@ declare namespace Models {
 		"system"?: boolean;
 		"started"?: string;
 		"completed"?: string;
-		"entities"?: Array<Models.HistoryEntry>;
 		"pageSize"?: number;
-		"total"?: number;
 		"pageNumber"?: number;
+		"total"?: number;
+		"entities"?: Array<Models.HistoryEntry>;
 		"pageCount"?: number;
 	}
 	
@@ -16897,6 +16970,11 @@ declare namespace Models {
 		"intervalLengthMinutes"?: number;
 	}
 	
+	export interface InvalidAssignment { 
+		"user"?: Models.UserReference;
+		"message"?: string;
+	}
+	
 	export interface IpAddressAuthentication { 
 		"networkWhitelist"?: Array<string>;
 	}
@@ -17123,8 +17201,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyOutcomeEventsNotificationSession;
+		"eventType"?: string;
 		"outcomeAchievedEvent"?: Models.JourneyOutcomeEventsNotificationOutcomeAchievedMessage;
 		"outcomeAttributionEventMessage"?: Models.JourneyOutcomeEventsNotificationOutcomeAttributionMessage;
 	}
@@ -17330,8 +17408,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyWebActionEventsNotificationSession;
+		"eventType"?: string;
 		"webActionEvent"?: Models.JourneyWebActionEventsNotificationWebActionMessage;
 		"blockedWebActionOfferEvent"?: Models.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage;
 	}
@@ -17503,8 +17581,8 @@ declare namespace Models {
 		"createdDate"?: string;
 		"customerId"?: string;
 		"customerIdType"?: string;
-		"eventType"?: string;
 		"session"?: Models.JourneyWebEventsNotificationSession;
+		"eventType"?: string;
 		"webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
 		"webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
 		"outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
@@ -17670,6 +17748,11 @@ declare namespace Models {
 		"displayName"?: string;
 	}
 	
+	export interface Knowledge { 
+		"enabled"?: boolean;
+		"knowledgeBase"?: Models.AddressableEntityRef;
+	}
+	
 	export interface KnowledgeBase { 
 		"id"?: string;
 		"name"?: string;
@@ -17817,6 +17900,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface KpiResult { 
+		"kpiTotalOn"?: number;
+		"kpiTotalOff"?: number;
+		"interactionCountOn"?: number;
+		"interactionCountOff"?: number;
+		"mediaType"?: string;
+	}
+	
 	export interface Language { 
 		"id"?: string;
 		"name": string;
@@ -18446,6 +18537,10 @@ declare namespace Models {
 		"values"?: Array<string>;
 	}
 	
+	export interface ListWrapperSecondaryPresence { 
+		"values"?: Array<Models.SecondaryPresence>;
+	}
+	
 	export interface ListWrapperShiftStartVariance { 
 		"values"?: Array<Models.ShiftStartVariance>;
 	}
@@ -18816,6 +18911,11 @@ declare namespace Models {
 		"includeNonAcd"?: boolean;
 	}
 	
+	export interface Member { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface MemberEntity { 
 		"id"?: string;
 	}
@@ -18823,12 +18923,16 @@ declare namespace Models {
 	export interface MemberGroup { 
 		"id"?: string;
 		"name"?: string;
-		"division"?: Models.Division;
+		"division"?: Models.WritableDivision;
 		"type"?: string;
 		"memberCount"?: number;
 		"selfUri"?: string;
 	}
 	
+	export interface MemberListing { 
+		"entities"?: Array<Models.Member>;
+	}
+	
 	export interface MergeOperation { 
 		"sourceContact"?: Models.AddressableEntityRef;
 		"targetContact"?: Models.AddressableEntityRef;
@@ -19161,11 +19265,24 @@ declare namespace Models {
 		"parameters"?: Array<Models.TemplateParameter>;
 	}
 	
+	export interface MessengerApps { 
+		"conversations"?: Models.ConversationAppSettings;
+		"knowledge"?: Models.Knowledge;
+	}
+	
+	export interface MessengerPositionSettings { 
+		"alignment"?: string;
+		"sideSpace"?: number;
+		"bottomSpace"?: number;
+	}
+	
 	export interface MessengerSettings { 
 		"enabled"?: boolean;
 		"styles"?: Models.MessengerStyles;
 		"launcherButton"?: Models.LauncherButtonSettings;
 		"fileUpload"?: Models.FileUploadSettings;
+		"apps"?: Models.MessengerApps;
+		"position"?: Models.MessengerPositionSettings;
 	}
 	
 	export interface MessengerStyles { 
@@ -19522,6 +19639,7 @@ declare namespace Models {
 		"domain"?: Models.AddressableEntityRef;
 		"version"?: Models.NluDomainVersion;
 		"intents"?: Array<Models.Intent>;
+		"engineVersion"?: string;
 	}
 	
 	export interface NluQualityReportSummary { 
@@ -19751,6 +19869,8 @@ declare namespace Models {
 		"templateId"?: string;
 		"zones"?: Array<Models.ObjectiveZone>;
 		"enabled"?: boolean;
+		"topics"?: Array<Models.AddressableEntityRef>;
+		"topicIdsFilterType"?: string;
 		"dateStart"?: string;
 	}
 	
@@ -20116,9 +20236,17 @@ declare namespace Models {
 	export interface OrphanUpdateRequest { 
 		"archiveDate"?: string;
 		"deleteDate"?: string;
+		"exportDate"?: string;
+		"integrationId"?: string;
 		"conversationId"?: string;
 	}
 	
+	export interface OtherProfileAssignment { 
+		"id"?: string;
+		"currentProfile"?: Models.DomainEntityRef;
+		"selfUri"?: string;
+	}
+	
 	export interface OutOfOffice { 
 		"id"?: string;
 		"name"?: string;
@@ -20166,7 +20294,6 @@ declare namespace Models {
 		"fieldName"?: string;
 		"direction"?: string;
 		"numeric"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeEmailConfig { 
@@ -20188,12 +20315,6 @@ declare namespace Models {
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign { 
-		"id"?: string;
-		"division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
-		"name"?: string;
-		"dateCreated"?: string;
-		"dateModified"?: string;
-		"version"?: number;
 		"campaignStatus"?: string;
 		"callableTimeSet"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
 		"contactList"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
@@ -20205,6 +20326,12 @@ declare namespace Models {
 		"smsConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeSmsConfig;
 		"emailConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeEmailConfig;
 		"errors"?: Array<Models.OutboundMessagingMessagingCampaignConfigChangeErrorDetail>;
+		"id"?: string;
+		"division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
+		"name"?: string;
+		"dateCreated"?: string;
+		"dateModified"?: string;
+		"version"?: number;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress { 
@@ -20238,7 +20365,6 @@ declare namespace Models {
 		"numberOfContactsMessaged"?: number;
 		"totalNumberOfContacts"?: number;
 		"percentage"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface OutboundMessagingMessagingCampaignProgressEventUriReference { 
@@ -20530,6 +20656,14 @@ declare namespace Models {
 	}
 	
 	export interface ParticipantMetrics { 
+		"agentDurationPercentage"?: number;
+		"customerDurationPercentage"?: number;
+		"silenceDurationPercentage"?: number;
+		"ivrDurationPercentage"?: number;
+		"acdDurationPercentage"?: number;
+		"overtalkDurationPercentage"?: number;
+		"otherDurationPercentage"?: number;
+		"overtalkCount"?: number;
 	}
 	
 	export interface PatchAction { 
@@ -21160,6 +21294,9 @@ declare namespace Models {
 		"estimatedWaitTimeSeconds": number;
 	}
 	
+	export interface PredictiveRouting { 
+	}
+	
 	export interface Predictor { 
 		"id"?: string;
 		"queues": Array<Models.AddressableEntityRef>;
@@ -21592,6 +21729,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -21742,7 +21880,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicCallbackConversation { 
@@ -21819,7 +21956,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationCallbackEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicErrorBody { 
@@ -21864,7 +22000,6 @@ declare namespace Models {
 	export interface QueueConversationCallbackEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCallbackEventTopicScoredAgent { 
@@ -21888,7 +22023,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationChatEventTopicChatConversation { 
@@ -22007,7 +22141,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationCobrowseEventTopicCobrowseConversation { 
@@ -22129,7 +22262,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEmailEventTopicAttachment { 
@@ -22138,7 +22270,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEmailEventTopicConversationRoutingData { 
@@ -22261,7 +22392,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicAddress { 
@@ -22270,7 +22400,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicAfterCallWork { 
@@ -22285,7 +22414,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCall { 
@@ -22315,7 +22443,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCallback { 
@@ -22344,7 +22471,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicChat { 
@@ -22364,7 +22490,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicCobrowse { 
@@ -22386,7 +22511,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicConversation { 
@@ -22412,7 +22536,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicDisconnectReason { 
@@ -22443,7 +22566,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicErrorDetails { 
@@ -22454,7 +22576,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicFaxStatus { 
@@ -22518,7 +22639,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicMessageDetails { 
@@ -22580,13 +22700,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicScoredAgent { 
@@ -22609,7 +22727,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicSocialExpression { 
@@ -22631,7 +22748,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicUriReference { 
@@ -22657,7 +22773,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationEventTopicVoicemail { 
@@ -22671,7 +22786,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationMessageEventTopicConversationRoutingData { 
@@ -22814,7 +22928,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationScreenShareEventTopicConversationRoutingData { 
@@ -22934,7 +23047,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicAddress { 
@@ -22943,7 +23055,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicAfterCallWork { 
@@ -22958,7 +23069,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCall { 
@@ -22988,7 +23098,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCallback { 
@@ -23017,7 +23126,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicChat { 
@@ -23037,7 +23145,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicCobrowse { 
@@ -23059,7 +23166,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicConversation { 
@@ -23085,7 +23191,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationSocialExpressionEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicDisconnectReason { 
@@ -23116,7 +23221,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicErrorDetails { 
@@ -23127,7 +23231,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicFaxStatus { 
@@ -23191,7 +23294,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicMessageDetails { 
@@ -23253,13 +23355,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationSocialExpressionEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationSocialExpressionEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationSocialExpressionEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicScoredAgent { 
@@ -23282,7 +23382,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicSocialExpression { 
@@ -23304,7 +23403,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicUriReference { 
@@ -23330,7 +23428,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationSocialExpressionEventTopicVoicemail { 
@@ -23344,7 +23441,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicAddress { 
@@ -23353,7 +23449,6 @@ declare namespace Models {
 		"addressNormalized"?: string;
 		"addressRaw"?: string;
 		"addressDisplayable"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicAfterCallWork { 
@@ -23368,7 +23463,6 @@ declare namespace Models {
 		"contentUri"?: string;
 		"contentType"?: string;
 		"contentLength"?: number;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCall { 
@@ -23398,7 +23492,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCallback { 
@@ -23427,7 +23520,6 @@ declare namespace Models {
 		"afterCallWorkRequired"?: boolean;
 		"callerId"?: string;
 		"callerIdName"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicChat { 
@@ -23447,7 +23539,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicCobrowse { 
@@ -23469,7 +23560,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicConversation { 
@@ -23495,7 +23585,6 @@ declare namespace Models {
 		"contactListId"?: string;
 		"campaignId"?: string;
 		"phoneNumberColumns"?: Array<Models.QueueConversationVideoEventTopicPhoneNumberColumn>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicDisconnectReason { 
@@ -23526,7 +23615,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicErrorDetails { 
@@ -23537,7 +23625,6 @@ declare namespace Models {
 		"messageParams"?: { [key: string]: string; };
 		"contextId"?: string;
 		"uri"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicFaxStatus { 
@@ -23601,7 +23688,6 @@ declare namespace Models {
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
 		"agentAssistantId"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicMessageDetails { 
@@ -23663,13 +23749,11 @@ declare namespace Models {
 		"screenshares"?: Array<Models.QueueConversationVideoEventTopicScreenshare>;
 		"socialExpressions"?: Array<Models.QueueConversationVideoEventTopicSocialExpression>;
 		"videos"?: Array<Models.QueueConversationVideoEventTopicVideo>;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicPhoneNumberColumn { 
 		"columnName"?: string;
 		"type"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicScoredAgent { 
@@ -23692,7 +23776,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicSocialExpression { 
@@ -23714,7 +23797,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicUriReference { 
@@ -23740,7 +23822,6 @@ declare namespace Models {
 		"wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
 		"afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
 		"afterCallWorkRequired"?: boolean;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueConversationVideoEventTopicVoicemail { 
@@ -23754,7 +23835,6 @@ declare namespace Models {
 		"tags"?: Array<string>;
 		"durationSeconds"?: number;
 		"endTime"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface QueueEmailAddress { 
@@ -23864,6 +23944,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"autoAnswerOnly"?: boolean;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
@@ -24016,6 +24097,12 @@ declare namespace Models {
 		"textback"?: string;
 	}
 	
+	export interface RecordingContentStory { 
+		"type"?: string;
+		"url"?: string;
+		"replyToId"?: string;
+	}
+	
 	export interface RecordingEmailMessage { 
 		"htmlBody"?: string;
 		"textBody"?: string;
@@ -24100,6 +24187,7 @@ declare namespace Models {
 		"messageStickerAttachments"?: Array<Models.MessageStickerAttachment>;
 		"quickReplies"?: Array<Models.QuickReply>;
 		"buttonResponse"?: Models.ButtonResponse;
+		"story"?: Models.RecordingContentStory;
 	}
 	
 	export interface RecordingMetadata { 
@@ -24492,6 +24580,11 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface RequestScoredAgent { 
+		"id"?: string;
+		"score"?: number;
+	}
+	
 	export interface ReschedulingManagementUnitResponse { 
 		"managementUnit"?: Models.ManagementUnitReference;
 		"applied"?: boolean;
@@ -24714,12 +24807,14 @@ declare namespace Models {
 		"priority"?: number;
 		"skillIds"?: Array<string>;
 		"languageId"?: string;
+		"requestScoredAgents"?: Array<Models.RequestScoredAgent>;
 	}
 	
 	export interface RoutingConversationAttributesResponse { 
 		"priority"?: number;
 		"skills"?: Array<Models.RoutingSkill>;
 		"language"?: Models.Language;
+		"scoredAgents"?: Array<Models.ScoredAgent>;
 	}
 	
 	export interface RoutingData { 
@@ -25328,7 +25423,7 @@ declare namespace Models {
 	}
 	
 	export interface ScoredAgent { 
-		"agent"?: Models.AddressableEntityRef;
+		"agent"?: Models.DomainEntityRef;
 		"score"?: number;
 	}
 	
@@ -25484,6 +25579,11 @@ declare namespace Models {
 		"sortBy"?: string;
 	}
 	
+	export interface SecondaryPresence { 
+		"id": string;
+		"selfUri"?: string;
+	}
+	
 	export interface Section { 
 		"fieldList"?: Array<Models.FieldList>;
 		"instructionText"?: string;
@@ -26083,6 +26183,10 @@ declare namespace Models {
 		"addressId"?: Models.SmsAddress;
 		"shortCodeBillingType"?: string;
 		"provisioningStatus"?: Models.SmsProvisioningStatus;
+		"country"?: string;
+		"supportsSms"?: boolean;
+		"supportsMms"?: boolean;
+		"supportsVoice"?: boolean;
 		"selfUri"?: string;
 	}
 	
@@ -26403,6 +26507,10 @@ declare namespace Models {
 		"query": Array<Models.SuggestSearchCriteria>;
 	}
 	
+	export interface SupportCenterSettings { 
+		"enabled"?: boolean;
+	}
+	
 	export interface SupportedContentReference { 
 		"id": string;
 		"name"?: string;
@@ -26683,6 +26791,10 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface TargetPerformanceProfile { 
+		"targetPerformanceProfileId": string;
+	}
+	
 	export interface Team { 
 		"id"?: string;
 		"name": string;
@@ -27821,6 +27933,38 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UCI10n { 
+		"name"?: string;
+	}
+	
+	export interface UCIcon { 
+		"vector": string;
+	}
+	
+	export interface UCIntegration { 
+		"id"?: string;
+		"name"?: string;
+		"ucIntegrationKey": string;
+		"integrationPresenceSource": string;
+		"pbxPermission": string;
+		"icon": Models.UCIcon;
+		"i10n": { [key: string]: Models.UCI10n; };
+		"selfUri"?: string;
+	}
+	
+	export interface UCIntegrationListing { 
+		"entities"?: Array<Models.UCIntegration>;
+		"pageSize"?: number;
+		"pageNumber"?: number;
+		"total"?: number;
+		"firstUri"?: string;
+		"selfUri"?: string;
+		"nextUri"?: string;
+		"previousUri"?: string;
+		"lastUri"?: string;
+		"pageCount"?: number;
+	}
+	
 	export interface UnpublishedProgramsEntityListing { 
 		"entities"?: Array<Models.Program>;
 		"pageSize"?: number;
@@ -27875,6 +28019,8 @@ declare namespace Models {
 		"conversationIds"?: Array<string>;
 		"documentIds"?: Array<string>;
 		"status"?: string;
+		"wfmSchedule"?: Models.WfmScheduleReference;
+		"externalLinks"?: Array<string>;
 	}
 	
 	export interface UpdateDraftInput { 
@@ -28508,6 +28654,7 @@ declare namespace Models {
 		"emailInQueueFlow"?: Models.DomainEntityRef;
 		"messageInQueueFlow"?: Models.DomainEntityRef;
 		"whisperPrompt"?: Models.DomainEntityRef;
+		"onHoldPrompt"?: Models.DomainEntityRef;
 		"enableTranscription"?: boolean;
 		"enableManualAssignment"?: boolean;
 		"callingPartyName"?: string;
@@ -28615,7 +28762,6 @@ declare namespace Models {
 	export interface UserRoutingStatusUserParam { 
 		"key"?: string;
 		"value"?: string;
-		"additionalProperties"?: object;
 	}
 	
 	export interface UserRoutingStatusUserRoutingStatus { 
@@ -28645,6 +28791,7 @@ declare namespace Models {
 		"id"?: string;
 		"name"?: string;
 		"user"?: Models.UserReference;
+		"businessUnit"?: Models.BusinessUnit;
 		"managementUnit"?: Models.ManagementUnit;
 		"team"?: Models.Team;
 		"scheduledActivityCategory"?: string;
@@ -28840,6 +28987,10 @@ declare namespace Models {
 		"response"?: Models.SubscriberResponse;
 	}
 	
+	export interface ValidateAssignUsers { 
+		"membersToAssign": Array<string>;
+	}
+	
 	export interface ValidateWorkPlanMessages { 
 		"violationMessages"?: Array<Models.WorkPlanConfigurationViolationMessage>;
 		"constraintConflictMessage"?: Models.ConstraintConflictMessage;
@@ -28862,8 +29013,7 @@ declare namespace Models {
 	
 	export interface ValidationServiceRequest { 
 		"dateImportEnded": string;
-		"fileUrl"?: string;
-		"uploadKey"?: string;
+		"uploadKey": string;
 	}
 	
 	export interface ValueWrapperDate { 
@@ -29044,6 +29194,7 @@ declare namespace Models {
 		"journeyUrlContainsAllConditions"?: Array<string>;
 		"journeyUrlNotContainsAllConditions"?: Array<string>;
 		"flowMilestoneIds"?: Array<string>;
+		"isAssessmentPassed"?: boolean;
 	}
 	
 	export interface VisibilityCondition { 
@@ -29397,6 +29548,7 @@ declare namespace Models {
 		"languages"?: Array<string>;
 		"defaultLanguage"?: string;
 		"messenger"?: Models.MessengerSettings;
+		"supportCenter"?: Models.SupportCenterSettings;
 		"cobrowse"?: Models.CobrowseSettings;
 		"journeyEvents"?: Models.JourneyEventsSettings;
 		"authenticationSettings"?: Models.AuthenticationSettings;
@@ -29480,6 +29632,17 @@ declare namespace Models {
 		"generic"?: Models.WebMessagingGeneric;
 	}
 	
+	export interface WebMessagingEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.WebMessagingEventCoBrowse;
+	}
+	
+	export interface WebMessagingEventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface WebMessagingGeneric { 
 		"title"?: string;
 		"description"?: string;
@@ -29494,6 +29657,7 @@ declare namespace Models {
 		"type"?: string;
 		"text"?: string;
 		"content"?: Array<Models.WebMessagingContent>;
+		"events"?: Array<Models.WebMessagingEvent>;
 		"direction"?: string;
 		"originatingEntity"?: string;
 	}
@@ -30358,10 +30522,19 @@ declare namespace Models {
 		"markedAsRead"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedMuTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedMuTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedMuTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30376,6 +30549,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedMuTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30390,10 +30564,19 @@ declare namespace Models {
 		"removedFromManagementUnit"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTeamTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTeamTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30408,6 +30591,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTeamTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30422,10 +30606,19 @@ declare namespace Models {
 		"removedFromManagementUnit"?: boolean;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference { 
+		"id"?: string;
+		"secondaryPresences"?: Array<Models.WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference>;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTopicQueueReference { 
 		"id"?: string;
 	}
 	
+	export interface WfmUserScheduleAdherenceUpdatedTopicSecondaryPresenceReference { 
+		"id"?: string;
+	}
+	
 	export interface WfmUserScheduleAdherenceUpdatedTopicUriReference { 
 		"id"?: string;
 		"name"?: string;
@@ -30440,6 +30633,7 @@ declare namespace Models {
 		"managementUnitId"?: string;
 		"team"?: Models.WfmUserScheduleAdherenceUpdatedTopicUriReference;
 		"scheduledActivityCategory"?: string;
+		"scheduledActivityCode"?: Models.WfmUserScheduleAdherenceUpdatedTopicActivityCodeReference;
 		"systemPresence"?: string;
 		"organizationSecondaryPresenceId"?: string;
 		"routingStatus"?: string;
@@ -30458,6 +30652,8 @@ declare namespace Models {
 		"version": number;
 		"modifiedBy"?: Models.UserReference;
 		"dateModified"?: string;
+		"createdBy"?: Models.UserReference;
+		"dateCreated"?: string;
 	}
 	
 	export interface WhatsAppDefinition {