purecloud-platform-client-v2 125.0.0 → 128.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (72) hide show
  1. package/README.md +2 -2
  2. package/dist/node/purecloud-platform-client-v2.js +810 -171
  3. package/dist/web-amd/purecloud-platform-client-v2.js +810 -171
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +810 -171
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +810 -171
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +463 -268
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +2 -2
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -26
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +1 -1
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +1 -1
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +1 -74
  34. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +3 -3
  35. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +216 -1
  45. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/QualityApi.js +2 -2
  48. package/src/purecloud-platform-client-v2/api/RecordingApi.js +7 -3
  49. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/RoutingApi.js +3 -4
  51. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +22 -2
  55. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +28 -1
  60. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +1 -1
  67. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +1 -1
  70. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +473 -1
  72. package/src/purecloud-platform-client-v2/index.js +1 -1
package/index.d.ts CHANGED
@@ -128,7 +128,6 @@ declare class AnalyticsApi {
128
128
  getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
129
129
  getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>;
130
130
  getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
131
- patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>;
132
131
  postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>;
133
132
  postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
134
133
  postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
@@ -2036,8 +2035,6 @@ declare class KnowledgeApi {
2036
2035
  getKnowledgeKnowledgebaseLanguageTrainings(knowledgeBaseId: string, languageCode: string, opts?: KnowledgeApi.getKnowledgeKnowledgebaseLanguageTrainingsOptions): Promise<Models.TrainingListing>;
2037
2036
  getKnowledgeKnowledgebases(opts?: KnowledgeApi.getKnowledgeKnowledgebasesOptions): Promise<Models.KnowledgeBaseListing>;
2038
2037
  patchKnowledgeKnowledgebase(knowledgeBaseId: string, body: Models.KnowledgeBase): Promise<Models.KnowledgeBase>;
2039
- patchKnowledgeKnowledgebaseContext(knowledgeBaseId: string, contextId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseContextOptions): Promise<Models.KnowledgeContextResponse>;
2040
- patchKnowledgeKnowledgebaseContextValue(knowledgeBaseId: string, contextId: string, contextValueId: string, opts?: KnowledgeApi.patchKnowledgeKnowledgebaseContextValueOptions): Promise<Models.KnowledgeContextValueResponse>;
2041
2038
  patchKnowledgeKnowledgebaseLanguageCategory(categoryId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeCategoryRequest): Promise<Models.KnowledgeExtendedCategory>;
2042
2039
  patchKnowledgeKnowledgebaseLanguageDocument(documentId: string, knowledgeBaseId: string, languageCode: string, body: Models.KnowledgeDocumentRequest): Promise<Models.KnowledgeDocument>;
2043
2040
  patchKnowledgeKnowledgebaseLanguageDocuments(knowledgeBaseId: string, languageCode: string, body: Array<Models.KnowledgeDocumentBulkRequest>): Promise<Models.DocumentListing>;
@@ -2089,12 +2086,6 @@ declare namespace KnowledgeApi {
2089
2086
  "sortBy"?: string;
2090
2087
  "sortOrder"?: string;
2091
2088
  }
2092
- export interface patchKnowledgeKnowledgebaseContextOptions {
2093
- "body"?: Models.KnowledgeContextRequest;
2094
- }
2095
- export interface patchKnowledgeKnowledgebaseContextValueOptions {
2096
- "body"?: Models.KnowledgeContextValueRequest;
2097
- }
2098
2089
  export interface postKnowledgeKnowledgebaseSearchOptions {
2099
2090
  "body"?: Models.KnowledgeSearchRequest;
2100
2091
  }
@@ -2480,17 +2471,23 @@ declare namespace OrganizationApi {
2480
2471
 
2481
2472
  declare class OrganizationAuthorizationApi {
2482
2473
  deleteOrgauthorizationTrustee(trusteeOrgId: string): Promise<void>;
2474
+ deleteOrgauthorizationTrusteeCloneduser(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2483
2475
  deleteOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2484
2476
  deleteOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2485
2477
  deleteOrgauthorizationTrustor(trustorOrgId: string): Promise<void>;
2478
+ deleteOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
2486
2479
  deleteOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
2487
2480
  getOrgauthorizationPairing(pairingId: string): Promise<Models.TrustRequest>;
2488
2481
  getOrgauthorizationTrustee(trusteeOrgId: string): Promise<Models.Trustee>;
2482
+ getOrgauthorizationTrusteeClonedusers(trusteeOrgId: string): Promise<Models.ClonedUserEntityListing>;
2489
2483
  getOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2490
2484
  getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<Models.UserAuthorization>;
2491
2485
  getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise<Models.TrustUserEntityListing>;
2492
2486
  getOrgauthorizationTrustees(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteesOptions): Promise<Models.TrustEntityListing>;
2487
+ getOrgauthorizationTrusteesDefault(): Promise<Models.Trustee>;
2493
2488
  getOrgauthorizationTrustor(trustorOrgId: string): Promise<Models.Trustor>;
2489
+ getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>;
2490
+ getOrgauthorizationTrustorClonedusers(trustorOrgId: string): Promise<Models.ClonedUserEntityListing>;
2494
2491
  getOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2495
2492
  getOrgauthorizationTrustorUsers(trustorOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorUsersOptions): Promise<Models.TrustUserEntityListing>;
2496
2493
  getOrgauthorizationTrustors(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorsOptions): Promise<Models.TrustorEntityListing>;
@@ -2498,10 +2495,12 @@ declare class OrganizationAuthorizationApi {
2498
2495
  postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustUser>;
2499
2496
  postOrgauthorizationTrustees(body: Models.TrustCreate): Promise<Models.Trustee>;
2500
2497
  postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise<Models.AuditQueryResponse>;
2498
+ postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise<Models.Trustee>;
2501
2499
  postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise<Models.AuditQueryResponse>;
2502
2500
  putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise<Models.Trustee>;
2503
2501
  putOrgauthorizationTrusteeUserRoledivisions(trusteeOrgId: string, trusteeUserId: string, body: Models.RoleDivisionGrants): Promise<Models.UserAuthorization>;
2504
2502
  putOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string, body: Array<string>): Promise<Models.UserAuthorization>;
2503
+ putOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>;
2505
2504
  putOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2506
2505
  }
2507
2506
 
@@ -2528,6 +2527,10 @@ declare namespace OrganizationAuthorizationApi {
2528
2527
  "sortBy"?: string;
2529
2528
  "sortOrder"?: string;
2530
2529
  }
2530
+ export interface postOrgauthorizationTrusteesDefaultOptions {
2531
+ "assignDefaultRole"?: boolean;
2532
+ "autoExpire"?: boolean;
2533
+ }
2531
2534
  export interface postOrgauthorizationTrustorAuditsOptions {
2532
2535
  "pageSize"?: number;
2533
2536
  "pageNumber"?: number;
@@ -3125,7 +3128,7 @@ declare class RecordingApi {
3125
3128
  getRecordingCrossplatformMediaretentionpolicies(opts?: RecordingApi.getRecordingCrossplatformMediaretentionpoliciesOptions): Promise<Models.PolicyEntityListing>;
3126
3129
  getRecordingCrossplatformMediaretentionpolicy(policyId: string): Promise<Models.CrossPlatformPolicy>;
3127
3130
  getRecordingJob(jobId: string): Promise<Models.RecordingJob>;
3128
- getRecordingJobFailedrecordings(jobId: string, opts?: RecordingApi.getRecordingJobFailedrecordingsOptions): Promise<Models.FailedRecordingsEntityListing>;
3131
+ getRecordingJobFailedrecordings(jobId: string, opts?: RecordingApi.getRecordingJobFailedrecordingsOptions): Promise<Models.FailedRecordingEntityListing>;
3129
3132
  getRecordingJobs(opts?: RecordingApi.getRecordingJobsOptions): Promise<Models.RecordingJobEntityListing>;
3130
3133
  getRecordingLocalkeysSetting(settingsId: string): Promise<Models.LocalEncryptionConfiguration>;
3131
3134
  getRecordingLocalkeysSettings(): Promise<Models.LocalEncryptionConfigurationListing>;
@@ -3209,6 +3212,8 @@ declare namespace RecordingApi {
3209
3212
  export interface getRecordingJobFailedrecordingsOptions {
3210
3213
  "pageSize"?: number;
3211
3214
  "pageNumber"?: number;
3215
+ "includeTotal"?: boolean;
3216
+ "cursor"?: string;
3212
3217
  }
3213
3218
  export interface getRecordingJobsOptions {
3214
3219
  "pageSize"?: number;
@@ -3217,6 +3222,8 @@ declare namespace RecordingApi {
3217
3222
  "state"?: string;
3218
3223
  "showOnlyMyJobs"?: boolean;
3219
3224
  "jobType"?: string;
3225
+ "includeTotal"?: boolean;
3226
+ "cursor"?: string;
3220
3227
  }
3221
3228
  export interface getRecordingMediaretentionpoliciesOptions {
3222
3229
  "pageSize"?: number;
@@ -3491,7 +3498,6 @@ declare namespace RoutingApi {
3491
3498
  export interface getRoutingQueuesDivisionviewsAllOptions {
3492
3499
  "pageSize"?: number;
3493
3500
  "pageNumber"?: number;
3494
- "sortBy"?: string;
3495
3501
  "sortOrder"?: string;
3496
3502
  }
3497
3503
  export interface getRoutingQueuesMeOptions {
@@ -3838,6 +3844,7 @@ declare class SpeechTextAnalyticsApi {
3838
3844
  getSpeechandtextanalyticsProgramsMappings(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsMappingsOptions): Promise<Models.ProgramsMappingsEntityListing>;
3839
3845
  getSpeechandtextanalyticsProgramsPublishjob(jobId: string): Promise<Models.ProgramJob>;
3840
3846
  getSpeechandtextanalyticsProgramsUnpublished(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsUnpublishedOptions): Promise<Models.UnpublishedProgramsEntityListing>;
3847
+ getSpeechandtextanalyticsSentimentDialects(): Promise<Models.EntityListing>;
3841
3848
  getSpeechandtextanalyticsSentimentfeedback(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsSentimentfeedbackOptions): Promise<Models.SentimentFeedbackEntityListing>;
3842
3849
  getSpeechandtextanalyticsSettings(): Promise<Models.SpeechTextAnalyticsSettingsResponse>;
3843
3850
  getSpeechandtextanalyticsTopic(topicId: string): Promise<Models.Topic>;
@@ -4295,12 +4302,19 @@ declare namespace TelephonyProvidersEdgeApi {
4295
4302
  }
4296
4303
 
4297
4304
  declare class TextbotsApi {
4305
+ getTextbotsBotsSearch(opts?: TextbotsApi.getTextbotsBotsSearchOptions): Promise<Models.BotSearchResponseEntityListing>;
4298
4306
  postTextbotsBotflowsSessionTurns(sessionId: string, turnRequest: Models.TextBotFlowTurnRequest): Promise<Models.TextBotFlowTurnResponse>;
4299
4307
  postTextbotsBotflowsSessions(launchRequest: Models.TextBotFlowLaunchRequest): Promise<Models.TextBotFlowLaunchResponse>;
4300
4308
  postTextbotsBotsExecute(postTextRequest: Models.PostTextRequest): Promise<Models.PostTextResponse>;
4301
4309
  }
4302
4310
 
4303
4311
  declare namespace TextbotsApi {
4312
+ export interface getTextbotsBotsSearchOptions {
4313
+ "botType"?: Array<string>;
4314
+ "botName"?: string;
4315
+ "botId"?: Array<string>;
4316
+ "pageSize"?: number;
4317
+ }
4304
4318
  }
4305
4319
 
4306
4320
  declare class TokensApi {
@@ -4733,6 +4747,8 @@ declare class WorkforceManagementApi {
4733
4747
  deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>;
4734
4748
  deleteWorkforcemanagementCalendarUrlIcs(): Promise<void>;
4735
4749
  deleteWorkforcemanagementManagementunit(managementUnitId: string): Promise<void>;
4750
+ deleteWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<void>;
4751
+ deleteWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<void>;
4736
4752
  deleteWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string): Promise<void>;
4737
4753
  deleteWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string): Promise<void>;
4738
4754
  getWorkforcemanagementAdherence(userId: Array<string>): Promise<Array<Models.UserScheduleAdherence>>;
@@ -4775,7 +4791,12 @@ declare class WorkforceManagementApi {
4775
4791
  getWorkforcemanagementManagementunitAgentShifttrades(managementUnitId: string, agentId: string): Promise<Models.ShiftTradeListResponse>;
4776
4792
  getWorkforcemanagementManagementunitShifttradesMatched(managementUnitId: string): Promise<Models.ShiftTradeMatchesSummaryResponse>;
4777
4793
  getWorkforcemanagementManagementunitShifttradesUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>;
4794
+ getWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<Models.TimeOffLimit>;
4795
+ getWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string): Promise<Models.TimeOffLimitListing>;
4796
+ getWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<Models.TimeOffPlan>;
4797
+ getWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string): Promise<Models.TimeOffPlanListing>;
4778
4798
  getWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>;
4799
+ getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.QueryTimeOffLimitValuesResponse>;
4779
4800
  getWorkforcemanagementManagementunitUserTimeoffrequests(managementUnitId: string, userId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitUserTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4780
4801
  getWorkforcemanagementManagementunitUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>;
4781
4802
  getWorkforcemanagementManagementunitWeekSchedule(managementUnitId: string, weekId: string, scheduleId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWeekScheduleOptions): Promise<Models.WeekScheduleResponse>;
@@ -4791,6 +4812,7 @@ declare class WorkforceManagementApi {
4791
4812
  getWorkforcemanagementSchedulingjob(jobId: string): Promise<Models.SchedulingStatusResponse>;
4792
4813
  getWorkforcemanagementShifttrades(): Promise<Models.ShiftTradeListResponse>;
4793
4814
  getWorkforcemanagementTimeoffrequest(timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>;
4815
+ getWorkforcemanagementTimeoffrequestWaitlistpositions(timeOffRequestId: string): Promise<Models.WaitlistPositionListing>;
4794
4816
  getWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.getWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4795
4817
  patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnit>;
4796
4818
  patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>;
@@ -4798,6 +4820,8 @@ declare class WorkforceManagementApi {
4798
4820
  patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>;
4799
4821
  patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>;
4800
4822
  patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>;
4823
+ patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>;
4824
+ patchWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeoffplanOptions): Promise<Models.TimeOffPlan>;
4801
4825
  patchWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitUserTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>;
4802
4826
  patchWorkforcemanagementManagementunitWeekShifttrade(managementUnitId: string, weekDateId: string, body: Models.PatchShiftTradeRequest, tradeId: string): Promise<Models.ShiftTradeResponse>;
4803
4827
  patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>;
@@ -4825,8 +4849,12 @@ declare class WorkforceManagementApi {
4825
4849
  postWorkforcemanagementManagementunitHistoricaladherencequery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitHistoricaladherencequeryOptions): Promise<Models.WfmHistoricalAdherenceResponse>;
4826
4850
  postWorkforcemanagementManagementunitMove(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitMoveOptions): Promise<Models.MoveManagementUnitResponse>;
4827
4851
  postWorkforcemanagementManagementunitSchedulesSearch(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitSchedulesSearchOptions): Promise<Models.UserScheduleContainer>;
4852
+ postWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsOptions): Promise<Models.TimeOffLimit>;
4853
+ postWorkforcemanagementManagementunitTimeofflimitsValuesQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions): Promise<Models.QueryTimeOffLimitValuesResponse>;
4854
+ postWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffplansOptions): Promise<Models.TimeOffPlan>;
4828
4855
  postWorkforcemanagementManagementunitTimeoffrequests(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4829
4856
  postWorkforcemanagementManagementunitTimeoffrequestsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions): Promise<Models.TimeOffRequestListing>;
4857
+ postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions): Promise<Models.WaitlistPositionListing>;
4830
4858
  postWorkforcemanagementManagementunitWeekShifttradeMatch(managementUnitId: string, weekDateId: string, body: Models.MatchShiftTradeRequest, tradeId: string): Promise<Models.MatchShiftTradeResponse>;
4831
4859
  postWorkforcemanagementManagementunitWeekShifttrades(managementUnitId: string, weekDateId: string, body: Models.AddShiftTradeRequest): Promise<Models.ShiftTradeResponse>;
4832
4860
  postWorkforcemanagementManagementunitWeekShifttradesSearch(managementUnitId: string, weekDateId: string, body: Models.SearchShiftTradesRequest): Promise<Models.SearchShiftTradesResponse>;
@@ -4839,7 +4867,9 @@ declare class WorkforceManagementApi {
4839
4867
  postWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnit>;
4840
4868
  postWorkforcemanagementNotificationsUpdate(opts?: WorkforceManagementApi.postWorkforcemanagementNotificationsUpdateOptions): Promise<Models.UpdateNotificationsResponse>;
4841
4869
  postWorkforcemanagementSchedules(opts?: WorkforceManagementApi.postWorkforcemanagementSchedulesOptions): Promise<Models.UserScheduleContainer>;
4842
- postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>;
4870
+ postWorkforcemanagementTimeofflimitsAvailableQuery(opts?: WorkforceManagementApi.postWorkforcemanagementTimeofflimitsAvailableQueryOptions): Promise<Models.AvailableTimeOffResponse>;
4871
+ postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>;
4872
+ putWorkforcemanagementManagementunitTimeofflimitValues(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.putWorkforcemanagementManagementunitTimeofflimitValuesOptions): Promise<Models.TimeOffLimit>;
4843
4873
  }
4844
4874
 
4845
4875
  declare namespace WorkforceManagementApi {
@@ -4941,6 +4971,12 @@ declare namespace WorkforceManagementApi {
4941
4971
  export interface patchWorkforcemanagementManagementunitOptions {
4942
4972
  "body"?: Models.UpdateManagementUnitRequest;
4943
4973
  }
4974
+ export interface patchWorkforcemanagementManagementunitTimeofflimitOptions {
4975
+ "body"?: Models.UpdateTimeOffLimitRequest;
4976
+ }
4977
+ export interface patchWorkforcemanagementManagementunitTimeoffplanOptions {
4978
+ "body"?: Models.UpdateTimeOffPlanRequest;
4979
+ }
4944
4980
  export interface patchWorkforcemanagementManagementunitUserTimeoffrequestOptions {
4945
4981
  "body"?: Models.AdminTimeOffRequestPatch;
4946
4982
  }
@@ -5011,12 +5047,24 @@ declare namespace WorkforceManagementApi {
5011
5047
  export interface postWorkforcemanagementManagementunitSchedulesSearchOptions {
5012
5048
  "body"?: Models.UserListScheduleRequestBody;
5013
5049
  }
5050
+ export interface postWorkforcemanagementManagementunitTimeofflimitsOptions {
5051
+ "body"?: Models.CreateTimeOffLimitRequest;
5052
+ }
5053
+ export interface postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions {
5054
+ "body"?: Models.QueryTimeOffLimitValuesRequest;
5055
+ }
5056
+ export interface postWorkforcemanagementManagementunitTimeoffplansOptions {
5057
+ "body"?: Models.CreateTimeOffPlanRequest;
5058
+ }
5014
5059
  export interface postWorkforcemanagementManagementunitTimeoffrequestsOptions {
5015
5060
  "body"?: Models.CreateAdminTimeOffRequest;
5016
5061
  }
5017
5062
  export interface postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions {
5018
5063
  "body"?: Models.TimeOffRequestQueryBody;
5019
5064
  }
5065
+ export interface postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions {
5066
+ "body"?: Models.QueryWaitlistPositionsRequest;
5067
+ }
5020
5068
  export interface postWorkforcemanagementManagementunitWeekShifttradesStateBulkOptions {
5021
5069
  "forceAsync"?: boolean;
5022
5070
  }
@@ -5046,9 +5094,15 @@ declare namespace WorkforceManagementApi {
5046
5094
  export interface postWorkforcemanagementSchedulesOptions {
5047
5095
  "body"?: Models.CurrentUserScheduleRequestBody;
5048
5096
  }
5097
+ export interface postWorkforcemanagementTimeofflimitsAvailableQueryOptions {
5098
+ "body"?: Models.AvailableTimeOffRequest;
5099
+ }
5049
5100
  export interface postWorkforcemanagementTimeoffrequestsOptions {
5050
5101
  "body"?: Models.CreateAgentTimeOffRequest;
5051
5102
  }
5103
+ export interface putWorkforcemanagementManagementunitTimeofflimitValuesOptions {
5104
+ "body"?: Models.SetTimeOffLimitValuesRequest;
5105
+ }
5052
5106
  }
5053
5107
 
5054
5108
  declare namespace Models {
@@ -5120,7 +5174,6 @@ declare namespace Models {
5120
5174
 
5121
5175
  export interface AchievedOutcome {
5122
5176
  "id"?: string;
5123
- "outcome"?: Models.AddressableEntityRef;
5124
5177
  "selfUri"?: string;
5125
5178
  }
5126
5179
 
@@ -5202,6 +5255,7 @@ declare namespace Models {
5202
5255
  "mediaType"?: string;
5203
5256
  "architectFlowFields"?: Models.ArchitectFlowFields;
5204
5257
  "webMessagingOfferFields"?: Models.WebMessagingOfferFields;
5258
+ "openActionFields"?: Models.OpenActionFields;
5205
5259
  }
5206
5260
 
5207
5261
  export interface ActionMapActionTemplate {
@@ -5648,9 +5702,11 @@ declare namespace Models {
5648
5702
  "conversationStart"?: string;
5649
5703
  "divisionIds"?: Array<string>;
5650
5704
  "externalTag"?: string;
5705
+ "knowledgeBaseIds"?: Array<string>;
5651
5706
  "mediaStatsMinConversationMos"?: number;
5652
5707
  "mediaStatsMinConversationRFactor"?: number;
5653
5708
  "originatingDirection"?: string;
5709
+ "selfServed"?: boolean;
5654
5710
  "evaluations"?: Array<Models.AnalyticsEvaluation>;
5655
5711
  "surveys"?: Array<Models.AnalyticsSurvey>;
5656
5712
  "resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5703,9 +5759,11 @@ declare namespace Models {
5703
5759
  "conversationStart"?: string;
5704
5760
  "divisionIds"?: Array<string>;
5705
5761
  "externalTag"?: string;
5762
+ "knowledgeBaseIds"?: Array<string>;
5706
5763
  "mediaStatsMinConversationMos"?: number;
5707
5764
  "mediaStatsMinConversationRFactor"?: number;
5708
5765
  "originatingDirection"?: string;
5766
+ "selfServed"?: boolean;
5709
5767
  "evaluations"?: Array<Models.AnalyticsEvaluation>;
5710
5768
  "surveys"?: Array<Models.AnalyticsSurvey>;
5711
5769
  "resolutions"?: Array<Models.AnalyticsResolution>;
@@ -5817,10 +5875,6 @@ declare namespace Models {
5817
5875
  "ranges"?: Array<Models.AggregationRange>;
5818
5876
  }
5819
5877
 
5820
- export interface AnalyticsReportingSettings {
5821
- "piiMaskingEnabled"?: boolean;
5822
- }
5823
-
5824
5878
  export interface AnalyticsResolution {
5825
5879
  "eventTime"?: string;
5826
5880
  "queueId"?: string;
@@ -6064,7 +6118,6 @@ declare namespace Models {
6064
6118
  }
6065
6119
 
6066
6120
  export interface ArchitectFlowNotificationErrorMessageParams {
6067
- "additionalProperties"?: { [key: string]: string; };
6068
6121
  }
6069
6122
 
6070
6123
  export interface ArchitectFlowNotificationFlowNotification {
@@ -6120,7 +6173,6 @@ declare namespace Models {
6120
6173
  }
6121
6174
 
6122
6175
  export interface ArchitectFlowOutcomeNotificationErrorMessageParams {
6123
- "additionalProperties"?: { [key: string]: string; };
6124
6176
  }
6125
6177
 
6126
6178
  export interface ArchitectFlowOutcomeNotificationFlowOutcomeNotification {
@@ -6168,7 +6220,6 @@ declare namespace Models {
6168
6220
  }
6169
6221
 
6170
6222
  export interface ArchitectPromptNotificationErrorMessageParams {
6171
- "additionalProperties"?: { [key: string]: string; };
6172
6223
  }
6173
6224
 
6174
6225
  export interface ArchitectPromptNotificationHomeOrganization {
@@ -6316,7 +6367,6 @@ declare namespace Models {
6316
6367
 
6317
6368
  export interface AssignedSegment {
6318
6369
  "id"?: string;
6319
- "segment"?: Models.AddressableEntityRef;
6320
6370
  "selfUri"?: string;
6321
6371
  }
6322
6372
 
@@ -6328,6 +6378,11 @@ declare namespace Models {
6328
6378
  "endTime"?: string;
6329
6379
  }
6330
6380
 
6381
+ export interface AssociatedValueField {
6382
+ "dataType": string;
6383
+ "name": string;
6384
+ }
6385
+
6331
6386
  export interface AsyncConversationQuery {
6332
6387
  "conversationFilters"?: Array<Models.ConversationDetailQueryFilter>;
6333
6388
  "segmentFilters"?: Array<Models.SegmentDetailQueryFilter>;
@@ -6732,6 +6787,24 @@ declare namespace Models {
6732
6787
  "wfmSchedule"?: Models.WfmScheduleReference;
6733
6788
  }
6734
6789
 
6790
+ export interface AvailableTimeOffRange {
6791
+ "timeOffLimit"?: Models.TimeOffLimitReference;
6792
+ "startDate"?: string;
6793
+ "granularity"?: string;
6794
+ "availableMinutesPerInterval"?: Array<number>;
6795
+ "waitlistedRequestsPerInterval"?: Array<number>;
6796
+ "waitlistEnabled"?: boolean;
6797
+ }
6798
+
6799
+ export interface AvailableTimeOffRequest {
6800
+ "activityCodeId": string;
6801
+ "dateRanges"?: Array<Models.LocalDateRange>;
6802
+ }
6803
+
6804
+ export interface AvailableTimeOffResponse {
6805
+ "values"?: Array<Models.AvailableTimeOffRange>;
6806
+ }
6807
+
6735
6808
  export interface AvailableTopic {
6736
6809
  "description"?: string;
6737
6810
  "id"?: string;
@@ -6949,6 +7022,18 @@ declare namespace Models {
6949
7022
  "chatBots": Array<Models.BotConnectorBot>;
6950
7023
  }
6951
7024
 
7025
+ export interface BotSearchResponse {
7026
+ "id": string;
7027
+ "name": string;
7028
+ "botType": string;
7029
+ "description"?: string;
7030
+ "selfUri"?: string;
7031
+ }
7032
+
7033
+ export interface BotSearchResponseEntityListing {
7034
+ "entities"?: Array<Models.BotSearchResponse>;
7035
+ }
7036
+
6952
7037
  export interface BotSlot {
6953
7038
  "name": string;
6954
7039
  "type": string;
@@ -7693,6 +7778,7 @@ declare namespace Models {
7693
7778
  "type"?: string;
7694
7779
  "text"?: string;
7695
7780
  "payload"?: string;
7781
+ "messageType"?: string;
7696
7782
  }
7697
7783
 
7698
7784
  export interface CalendarUrlResponse {
@@ -8463,8 +8549,8 @@ declare namespace Models {
8463
8549
  "expirationDate"?: string;
8464
8550
  "issueDate"?: string;
8465
8551
  "expired"?: boolean;
8466
- "signatureValid"?: boolean;
8467
8552
  "valid"?: boolean;
8553
+ "signatureValid"?: boolean;
8468
8554
  }
8469
8555
 
8470
8556
  export interface Change {
@@ -8655,6 +8741,19 @@ declare namespace Models {
8655
8741
  "pageCount"?: number;
8656
8742
  }
8657
8743
 
8744
+ export interface ClonedUser {
8745
+ "id"?: string;
8746
+ "name"?: string;
8747
+ "trustor"?: Models.DomainEntityRef;
8748
+ "selfUri"?: string;
8749
+ }
8750
+
8751
+ export interface ClonedUserEntityListing {
8752
+ "total"?: number;
8753
+ "entities"?: Array<Models.ClonedUser>;
8754
+ "selfUri"?: string;
8755
+ }
8756
+
8658
8757
  export interface CloseButtonStyleProperties {
8659
8758
  "color"?: string;
8660
8759
  "opacity"?: number;
@@ -8797,12 +8896,14 @@ declare namespace Models {
8797
8896
  "lengthInMinutes": number;
8798
8897
  "attendeeIds": Array<string>;
8799
8898
  "facilitatorIds"?: Array<string>;
8899
+ "interruptibleAppointmentIds"?: Array<string>;
8800
8900
  }
8801
8901
 
8802
8902
  export interface CoachingSlotsResponse {
8803
8903
  "suggestedSlots"?: Array<Models.CoachingSlot>;
8804
8904
  "attendeeSchedules"?: Array<Models.UserAvailableTimes>;
8805
8905
  "facilitatorSchedules"?: Array<Models.UserAvailableTimes>;
8906
+ "wfmScheduleActivities"?: Array<Models.WfmScheduleActivity>;
8806
8907
  }
8807
8908
 
8808
8909
  export interface CobrowseConversation {
@@ -8969,6 +9070,7 @@ declare namespace Models {
8969
9070
  "kpiTotalOff"?: number;
8970
9071
  "interactionCountOn"?: number;
8971
9072
  "interactionCountOff"?: number;
9073
+ "kpiResults"?: Array<Models.KpiResult>;
8972
9074
  "selfUri"?: string;
8973
9075
  }
8974
9076
 
@@ -9233,7 +9335,6 @@ declare namespace Models {
9233
9335
  export interface ContactlistDownloadReadyExportUri {
9234
9336
  "uri"?: string;
9235
9337
  "exportTimestamp"?: string;
9236
- "additionalProperties"?: object;
9237
9338
  }
9238
9339
 
9239
9340
  export interface ContactlistImportStatusImportStatus {
@@ -9242,7 +9343,6 @@ declare namespace Models {
9242
9343
  "completedRecords"?: number;
9243
9344
  "percentageComplete"?: number;
9244
9345
  "failureReason"?: string;
9245
- "additionalProperties"?: object;
9246
9346
  }
9247
9347
 
9248
9348
  export interface ContentActions {
@@ -9697,7 +9797,6 @@ declare namespace Models {
9697
9797
  "tags"?: Array<string>;
9698
9798
  "durationSeconds"?: number;
9699
9799
  "endTime"?: string;
9700
- "additionalProperties"?: object;
9701
9800
  }
9702
9801
 
9703
9802
  export interface ConversationCallbackEventTopicCallbackConversation {
@@ -9774,7 +9873,6 @@ declare namespace Models {
9774
9873
  "contactListId"?: string;
9775
9874
  "campaignId"?: string;
9776
9875
  "phoneNumberColumns"?: Array<Models.ConversationCallbackEventTopicPhoneNumberColumn>;
9777
- "additionalProperties"?: object;
9778
9876
  }
9779
9877
 
9780
9878
  export interface ConversationCallbackEventTopicErrorBody {
@@ -9819,7 +9917,6 @@ declare namespace Models {
9819
9917
  export interface ConversationCallbackEventTopicPhoneNumberColumn {
9820
9918
  "columnName"?: string;
9821
9919
  "type"?: string;
9822
- "additionalProperties"?: object;
9823
9920
  }
9824
9921
 
9825
9922
  export interface ConversationCallbackEventTopicScoredAgent {
@@ -9843,7 +9940,6 @@ declare namespace Models {
9843
9940
  "tags"?: Array<string>;
9844
9941
  "durationSeconds"?: number;
9845
9942
  "endTime"?: string;
9846
- "additionalProperties"?: object;
9847
9943
  }
9848
9944
 
9849
9945
  export interface ConversationChannel {
@@ -9990,7 +10086,6 @@ declare namespace Models {
9990
10086
  "tags"?: Array<string>;
9991
10087
  "durationSeconds"?: number;
9992
10088
  "endTime"?: string;
9993
- "additionalProperties"?: object;
9994
10089
  }
9995
10090
 
9996
10091
  export interface ConversationCobrowseEventTopicCobrowseConversation {
@@ -10112,7 +10207,6 @@ declare namespace Models {
10112
10207
  "tags"?: Array<string>;
10113
10208
  "durationSeconds"?: number;
10114
10209
  "endTime"?: string;
10115
- "additionalProperties"?: object;
10116
10210
  }
10117
10211
 
10118
10212
  export interface ConversationContentActions {
@@ -10213,7 +10307,6 @@ declare namespace Models {
10213
10307
  "contentUri"?: string;
10214
10308
  "contentType"?: string;
10215
10309
  "contentLength"?: number;
10216
- "additionalProperties"?: object;
10217
10310
  }
10218
10311
 
10219
10312
  export interface ConversationEmailEventTopicConversationRoutingData {
@@ -10336,7 +10429,6 @@ declare namespace Models {
10336
10429
  "tags"?: Array<string>;
10337
10430
  "durationSeconds"?: number;
10338
10431
  "endTime"?: string;
10339
- "additionalProperties"?: object;
10340
10432
  }
10341
10433
 
10342
10434
  export interface ConversationEntityListing {
@@ -10364,7 +10456,6 @@ declare namespace Models {
10364
10456
  "addressNormalized"?: string;
10365
10457
  "addressRaw"?: string;
10366
10458
  "addressDisplayable"?: string;
10367
- "additionalProperties"?: object;
10368
10459
  }
10369
10460
 
10370
10461
  export interface ConversationEventTopicAfterCallWork {
@@ -10379,7 +10470,6 @@ declare namespace Models {
10379
10470
  "contentUri"?: string;
10380
10471
  "contentType"?: string;
10381
10472
  "contentLength"?: number;
10382
- "additionalProperties"?: object;
10383
10473
  }
10384
10474
 
10385
10475
  export interface ConversationEventTopicCall {
@@ -10409,7 +10499,6 @@ declare namespace Models {
10409
10499
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10410
10500
  "afterCallWorkRequired"?: boolean;
10411
10501
  "agentAssistantId"?: string;
10412
- "additionalProperties"?: object;
10413
10502
  }
10414
10503
 
10415
10504
  export interface ConversationEventTopicCallback {
@@ -10438,7 +10527,6 @@ declare namespace Models {
10438
10527
  "afterCallWorkRequired"?: boolean;
10439
10528
  "callerId"?: string;
10440
10529
  "callerIdName"?: string;
10441
- "additionalProperties"?: object;
10442
10530
  }
10443
10531
 
10444
10532
  export interface ConversationEventTopicChat {
@@ -10458,7 +10546,6 @@ declare namespace Models {
10458
10546
  "wrapup"?: Models.ConversationEventTopicWrapup;
10459
10547
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10460
10548
  "afterCallWorkRequired"?: boolean;
10461
- "additionalProperties"?: object;
10462
10549
  }
10463
10550
 
10464
10551
  export interface ConversationEventTopicCobrowse {
@@ -10480,7 +10567,6 @@ declare namespace Models {
10480
10567
  "wrapup"?: Models.ConversationEventTopicWrapup;
10481
10568
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10482
10569
  "afterCallWorkRequired"?: boolean;
10483
- "additionalProperties"?: object;
10484
10570
  }
10485
10571
 
10486
10572
  export interface ConversationEventTopicConversation {
@@ -10506,7 +10592,6 @@ declare namespace Models {
10506
10592
  "contactListId"?: string;
10507
10593
  "campaignId"?: string;
10508
10594
  "phoneNumberColumns"?: Array<Models.ConversationEventTopicPhoneNumberColumn>;
10509
- "additionalProperties"?: object;
10510
10595
  }
10511
10596
 
10512
10597
  export interface ConversationEventTopicDisconnectReason {
@@ -10537,7 +10622,6 @@ declare namespace Models {
10537
10622
  "wrapup"?: Models.ConversationEventTopicWrapup;
10538
10623
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10539
10624
  "afterCallWorkRequired"?: boolean;
10540
- "additionalProperties"?: object;
10541
10625
  }
10542
10626
 
10543
10627
  export interface ConversationEventTopicErrorDetails {
@@ -10548,7 +10632,6 @@ declare namespace Models {
10548
10632
  "messageParams"?: { [key: string]: string; };
10549
10633
  "contextId"?: string;
10550
10634
  "uri"?: string;
10551
- "additionalProperties"?: object;
10552
10635
  }
10553
10636
 
10554
10637
  export interface ConversationEventTopicFaxStatus {
@@ -10612,7 +10695,6 @@ declare namespace Models {
10612
10695
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10613
10696
  "afterCallWorkRequired"?: boolean;
10614
10697
  "agentAssistantId"?: string;
10615
- "additionalProperties"?: object;
10616
10698
  }
10617
10699
 
10618
10700
  export interface ConversationEventTopicMessageDetails {
@@ -10674,13 +10756,11 @@ declare namespace Models {
10674
10756
  "screenshares"?: Array<Models.ConversationEventTopicScreenshare>;
10675
10757
  "socialExpressions"?: Array<Models.ConversationEventTopicSocialExpression>;
10676
10758
  "videos"?: Array<Models.ConversationEventTopicVideo>;
10677
- "additionalProperties"?: object;
10678
10759
  }
10679
10760
 
10680
10761
  export interface ConversationEventTopicPhoneNumberColumn {
10681
10762
  "columnName"?: string;
10682
10763
  "type"?: string;
10683
- "additionalProperties"?: object;
10684
10764
  }
10685
10765
 
10686
10766
  export interface ConversationEventTopicScoredAgent {
@@ -10703,7 +10783,6 @@ declare namespace Models {
10703
10783
  "wrapup"?: Models.ConversationEventTopicWrapup;
10704
10784
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10705
10785
  "afterCallWorkRequired"?: boolean;
10706
- "additionalProperties"?: object;
10707
10786
  }
10708
10787
 
10709
10788
  export interface ConversationEventTopicSocialExpression {
@@ -10725,7 +10804,6 @@ declare namespace Models {
10725
10804
  "wrapup"?: Models.ConversationEventTopicWrapup;
10726
10805
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10727
10806
  "afterCallWorkRequired"?: boolean;
10728
- "additionalProperties"?: object;
10729
10807
  }
10730
10808
 
10731
10809
  export interface ConversationEventTopicUriReference {
@@ -10751,7 +10829,6 @@ declare namespace Models {
10751
10829
  "wrapup"?: Models.ConversationEventTopicWrapup;
10752
10830
  "afterCallWork"?: Models.ConversationEventTopicAfterCallWork;
10753
10831
  "afterCallWorkRequired"?: boolean;
10754
- "additionalProperties"?: object;
10755
10832
  }
10756
10833
 
10757
10834
  export interface ConversationEventTopicVoicemail {
@@ -10765,7 +10842,6 @@ declare namespace Models {
10765
10842
  "tags"?: Array<string>;
10766
10843
  "durationSeconds"?: number;
10767
10844
  "endTime"?: string;
10768
- "additionalProperties"?: object;
10769
10845
  }
10770
10846
 
10771
10847
  export interface ConversationMessageContent {
@@ -10924,7 +11000,6 @@ declare namespace Models {
10924
11000
  "tags"?: Array<string>;
10925
11001
  "durationSeconds"?: number;
10926
11002
  "endTime"?: string;
10927
- "additionalProperties"?: object;
10928
11003
  }
10929
11004
 
10930
11005
  export interface ConversationMessagingChannel {
@@ -10965,6 +11040,8 @@ declare namespace Models {
10965
11040
  "conversation"?: Models.AddressableEntityRef;
10966
11041
  "sentimentScore"?: number;
10967
11042
  "sentimentTrend"?: number;
11043
+ "sentimentTrendClass"?: string;
11044
+ "participantMetrics"?: Models.ParticipantMetrics;
10968
11045
  }
10969
11046
 
10970
11047
  export interface ConversationNormalizedMessage {
@@ -11165,7 +11242,6 @@ declare namespace Models {
11165
11242
  "tags"?: Array<string>;
11166
11243
  "durationSeconds"?: number;
11167
11244
  "endTime"?: string;
11168
- "additionalProperties"?: object;
11169
11245
  }
11170
11246
 
11171
11247
  export interface ConversationSocialExpressionEventTopicConversationRoutingData {
@@ -11286,7 +11362,6 @@ declare namespace Models {
11286
11362
  "tags"?: Array<string>;
11287
11363
  "durationSeconds"?: number;
11288
11364
  "endTime"?: string;
11289
- "additionalProperties"?: object;
11290
11365
  }
11291
11366
 
11292
11367
  export interface ConversationTagsUpdate {
@@ -11434,7 +11509,6 @@ declare namespace Models {
11434
11509
  "tags"?: Array<string>;
11435
11510
  "durationSeconds"?: number;
11436
11511
  "endTime"?: string;
11437
- "additionalProperties"?: object;
11438
11512
  }
11439
11513
 
11440
11514
  export interface CopyAttachmentsRequest {
@@ -11688,6 +11762,7 @@ declare namespace Models {
11688
11762
  "modifiedBy"?: string;
11689
11763
  "createdBy"?: string;
11690
11764
  "memberCount"?: number;
11765
+ "userMemberCount"?: number;
11691
11766
  "joinedMemberCount"?: number;
11692
11767
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
11693
11768
  "routingRules"?: Array<Models.RoutingRule>;
@@ -11698,6 +11773,7 @@ declare namespace Models {
11698
11773
  "emailInQueueFlow"?: Models.DomainEntityRef;
11699
11774
  "messageInQueueFlow"?: Models.DomainEntityRef;
11700
11775
  "whisperPrompt"?: Models.DomainEntityRef;
11776
+ "onHoldPrompt"?: Models.DomainEntityRef;
11701
11777
  "autoAnswerOnly"?: boolean;
11702
11778
  "enableTranscription"?: boolean;
11703
11779
  "enableManualAssignment"?: boolean;
@@ -11751,6 +11827,20 @@ declare namespace Models {
11751
11827
  "selfUri"?: string;
11752
11828
  }
11753
11829
 
11830
+ export interface CreateTimeOffLimitRequest {
11831
+ "granularity"?: string;
11832
+ "defaultLimitMinutes"?: number;
11833
+ }
11834
+
11835
+ export interface CreateTimeOffPlanRequest {
11836
+ "name": string;
11837
+ "activityCodeIds"?: Array<string>;
11838
+ "timeOffLimitIds"?: Array<string>;
11839
+ "autoApprovalRule": string;
11840
+ "daysBeforeStartToExpireFromWaitlist"?: number;
11841
+ "active": boolean;
11842
+ }
11843
+
11754
11844
  export interface CreateUser {
11755
11845
  "name": string;
11756
11846
  "department"?: string;
@@ -12545,24 +12635,22 @@ declare namespace Models {
12545
12635
  }
12546
12636
 
12547
12637
  export interface DialerAttemptLimitsConfigChangeAttemptLimits {
12548
- "id"?: string;
12549
- "name"?: string;
12550
- "dateCreated"?: string;
12551
- "dateModified"?: string;
12552
- "version"?: number;
12553
12638
  "maxAttemptsPerContact"?: number;
12554
12639
  "maxAttemptsPerNumber"?: number;
12555
12640
  "timeZoneId"?: string;
12556
12641
  "resetPeriod"?: string;
12557
12642
  "recallEntries"?: { [key: string]: Models.DialerAttemptLimitsConfigChangeRecallEntry; };
12558
12643
  "breadthFirstRecalls"?: boolean;
12559
- "additionalProperties"?: object;
12644
+ "id"?: string;
12645
+ "name"?: string;
12646
+ "dateCreated"?: string;
12647
+ "dateModified"?: string;
12648
+ "version"?: number;
12560
12649
  }
12561
12650
 
12562
12651
  export interface DialerAttemptLimitsConfigChangeRecallEntry {
12563
12652
  "nbrAttempts"?: number;
12564
12653
  "minutesBetweenAttempts"?: number;
12565
- "additionalProperties"?: object;
12566
12654
  }
12567
12655
 
12568
12656
  export interface DialerAuditRequest {
@@ -12575,32 +12663,24 @@ declare namespace Models {
12575
12663
  export interface DialerCallabletimesetConfigChangeCallableTime {
12576
12664
  "timeSlots"?: Array<Models.DialerCallabletimesetConfigChangeTimeSlot>;
12577
12665
  "timeZoneId"?: string;
12578
- "additionalProperties"?: object;
12579
12666
  }
12580
12667
 
12581
12668
  export interface DialerCallabletimesetConfigChangeCallableTimeSet {
12669
+ "callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
12582
12670
  "id"?: string;
12583
12671
  "name"?: string;
12584
12672
  "dateCreated"?: string;
12585
12673
  "dateModified"?: string;
12586
12674
  "version"?: number;
12587
- "callableTimes"?: Array<Models.DialerCallabletimesetConfigChangeCallableTime>;
12588
- "additionalProperties"?: object;
12589
12675
  }
12590
12676
 
12591
12677
  export interface DialerCallabletimesetConfigChangeTimeSlot {
12592
12678
  "startTime"?: string;
12593
12679
  "stopTime"?: string;
12594
12680
  "day"?: number;
12595
- "additionalProperties"?: object;
12596
12681
  }
12597
12682
 
12598
12683
  export interface DialerCampaignConfigChangeCampaign {
12599
- "id"?: string;
12600
- "name"?: string;
12601
- "dateCreated"?: string;
12602
- "dateModified"?: string;
12603
- "version"?: number;
12604
12684
  "contactList"?: Models.DialerCampaignConfigChangeUriReference;
12605
12685
  "queue"?: Models.DialerCampaignConfigChangeUriReference;
12606
12686
  "dialingMode"?: string;
@@ -12629,26 +12709,27 @@ declare namespace Models {
12629
12709
  "contactListFilters"?: Array<Models.DialerCampaignConfigChangeUriReference>;
12630
12710
  "division"?: Models.DialerCampaignConfigChangeUriReference;
12631
12711
  "agentOwnedColumn"?: string;
12632
- "additionalProperties"?: object;
12712
+ "id"?: string;
12713
+ "name"?: string;
12714
+ "dateCreated"?: string;
12715
+ "dateModified"?: string;
12716
+ "version"?: number;
12633
12717
  }
12634
12718
 
12635
12719
  export interface DialerCampaignConfigChangeContactSort {
12636
12720
  "fieldName"?: string;
12637
12721
  "direction"?: string;
12638
12722
  "numeric"?: boolean;
12639
- "additionalProperties"?: object;
12640
12723
  }
12641
12724
 
12642
12725
  export interface DialerCampaignConfigChangePhoneColumn {
12643
12726
  "columnName"?: string;
12644
12727
  "type"?: string;
12645
- "additionalProperties"?: object;
12646
12728
  }
12647
12729
 
12648
12730
  export interface DialerCampaignConfigChangeRestErrorDetail {
12649
12731
  "error"?: string;
12650
12732
  "details"?: string;
12651
- "additionalProperties"?: object;
12652
12733
  }
12653
12734
 
12654
12735
  export interface DialerCampaignConfigChangeUriReference {
@@ -12662,7 +12743,6 @@ declare namespace Models {
12662
12743
  "numberOfContactsMessaged"?: number;
12663
12744
  "totalNumberOfContacts"?: number;
12664
12745
  "percentage"?: number;
12665
- "additionalProperties"?: object;
12666
12746
  }
12667
12747
 
12668
12748
  export interface DialerCampaignProgressEventUriReference {
@@ -12671,17 +12751,16 @@ declare namespace Models {
12671
12751
  }
12672
12752
 
12673
12753
  export interface DialerCampaignRuleConfigChangeCampaignRule {
12674
- "id"?: string;
12675
- "name"?: string;
12676
- "dateCreated"?: string;
12677
- "dateModified"?: string;
12678
- "version"?: number;
12679
12754
  "campaignRuleEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleEntities;
12680
12755
  "campaignRuleConditions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleCondition>;
12681
12756
  "campaignRuleActions"?: Array<Models.DialerCampaignRuleConfigChangeCampaignRuleAction>;
12682
12757
  "matchAnyConditions"?: boolean;
12683
12758
  "enabled"?: boolean;
12684
- "additionalProperties"?: object;
12759
+ "id"?: string;
12760
+ "name"?: string;
12761
+ "dateCreated"?: string;
12762
+ "dateModified"?: string;
12763
+ "version"?: number;
12685
12764
  }
12686
12765
 
12687
12766
  export interface DialerCampaignRuleConfigChangeCampaignRuleAction {
@@ -12689,21 +12768,18 @@ declare namespace Models {
12689
12768
  "parameters"?: { [key: string]: string; };
12690
12769
  "actionType"?: string;
12691
12770
  "campaignRuleActionEntities"?: Models.DialerCampaignRuleConfigChangeCampaignRuleActionEntities;
12692
- "additionalProperties"?: object;
12693
12771
  }
12694
12772
 
12695
12773
  export interface DialerCampaignRuleConfigChangeCampaignRuleActionEntities {
12774
+ "useTriggeringEntity"?: boolean;
12696
12775
  "campaigns"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
12697
12776
  "sequences"?: Array<Models.DialerCampaignRuleConfigChangeUriReference>;
12698
- "useTriggeringEntity"?: boolean;
12699
- "additionalProperties"?: object;
12700
12777
  }
12701
12778
 
12702
12779
  export interface DialerCampaignRuleConfigChangeCampaignRuleCondition {
12703
12780
  "id"?: string;
12704
12781
  "parameters"?: { [key: string]: string; };
12705
12782
  "conditionType"?: string;
12706
- "additionalProperties"?: object;
12707
12783
  }
12708
12784
 
12709
12785
  export interface DialerCampaignRuleConfigChangeCampaignRuleEntities {
@@ -12717,21 +12793,19 @@ declare namespace Models {
12717
12793
  }
12718
12794
 
12719
12795
  export interface DialerCampaignScheduleConfigChangeCampaignSchedule {
12796
+ "intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
12797
+ "timeZone"?: string;
12798
+ "campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
12720
12799
  "id"?: string;
12721
12800
  "name"?: string;
12722
12801
  "dateCreated"?: string;
12723
12802
  "dateModified"?: string;
12724
12803
  "version"?: number;
12725
- "intervals"?: Array<Models.DialerCampaignScheduleConfigChangeScheduleInterval>;
12726
- "timeZone"?: string;
12727
- "campaign"?: Models.DialerCampaignScheduleConfigChangeUriReference;
12728
- "additionalProperties"?: object;
12729
12804
  }
12730
12805
 
12731
12806
  export interface DialerCampaignScheduleConfigChangeScheduleInterval {
12732
12807
  "start"?: string;
12733
12808
  "end"?: string;
12734
- "additionalProperties"?: object;
12735
12809
  }
12736
12810
 
12737
12811
  export interface DialerCampaignScheduleConfigChangeUriReference {
@@ -12759,11 +12833,6 @@ declare namespace Models {
12759
12833
  }
12760
12834
 
12761
12835
  export interface DialerContactlistConfigChangeContactList {
12762
- "id"?: string;
12763
- "name"?: string;
12764
- "dateCreated"?: string;
12765
- "dateModified"?: string;
12766
- "version"?: number;
12767
12836
  "columnNames"?: Array<string>;
12768
12837
  "phoneColumns"?: Array<Models.DialerContactlistConfigChangeContactPhoneNumberColumn>;
12769
12838
  "emailColumns"?: Array<Models.DialerContactlistConfigChangeEmailColumn>;
@@ -12775,20 +12844,22 @@ declare namespace Models {
12775
12844
  "automaticTimeZoneMapping"?: boolean;
12776
12845
  "zipCodeColumnName"?: string;
12777
12846
  "division"?: Models.DialerContactlistConfigChangeUriReference;
12778
- "additionalProperties"?: object;
12847
+ "id"?: string;
12848
+ "name"?: string;
12849
+ "dateCreated"?: string;
12850
+ "dateModified"?: string;
12851
+ "version"?: number;
12779
12852
  }
12780
12853
 
12781
12854
  export interface DialerContactlistConfigChangeContactPhoneNumberColumn {
12782
12855
  "columnName"?: string;
12783
12856
  "type"?: string;
12784
12857
  "callableTimeColumn"?: string;
12785
- "additionalProperties"?: object;
12786
12858
  }
12787
12859
 
12788
12860
  export interface DialerContactlistConfigChangeEmailColumn {
12789
12861
  "columnName"?: string;
12790
12862
  "type"?: string;
12791
- "additionalProperties"?: object;
12792
12863
  }
12793
12864
 
12794
12865
  export interface DialerContactlistConfigChangeImportStatus {
@@ -12797,7 +12868,6 @@ declare namespace Models {
12797
12868
  "completedRecords"?: number;
12798
12869
  "percentageComplete"?: number;
12799
12870
  "failureReason"?: string;
12800
- "additionalProperties"?: object;
12801
12871
  }
12802
12872
 
12803
12873
  export interface DialerContactlistConfigChangeUriReference {
@@ -12806,22 +12876,20 @@ declare namespace Models {
12806
12876
  }
12807
12877
 
12808
12878
  export interface DialerContactlistfilterConfigChangeContactListFilter {
12879
+ "contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
12880
+ "contactListColumns"?: Array<string>;
12881
+ "clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
12882
+ "filterType"?: string;
12809
12883
  "id"?: string;
12810
12884
  "name"?: string;
12811
12885
  "dateCreated"?: string;
12812
12886
  "dateModified"?: string;
12813
12887
  "version"?: number;
12814
- "contactList"?: Models.DialerContactlistfilterConfigChangeUriReference;
12815
- "contactListColumns"?: Array<string>;
12816
- "clauses"?: Array<Models.DialerContactlistfilterConfigChangeFilterClause>;
12817
- "filterType"?: string;
12818
- "additionalProperties"?: object;
12819
12888
  }
12820
12889
 
12821
12890
  export interface DialerContactlistfilterConfigChangeFilterClause {
12822
12891
  "filterType"?: string;
12823
12892
  "predicates"?: Array<Models.DialerContactlistfilterConfigChangeFilterPredicate>;
12824
- "additionalProperties"?: object;
12825
12893
  }
12826
12894
 
12827
12895
  export interface DialerContactlistfilterConfigChangeFilterPredicate {
@@ -12831,7 +12899,6 @@ declare namespace Models {
12831
12899
  "value"?: string;
12832
12900
  "range"?: Models.DialerContactlistfilterConfigChangeRange;
12833
12901
  "inverted"?: boolean;
12834
- "additionalProperties"?: object;
12835
12902
  }
12836
12903
 
12837
12904
  export interface DialerContactlistfilterConfigChangeRange {
@@ -12840,7 +12907,6 @@ declare namespace Models {
12840
12907
  "minInclusive"?: boolean;
12841
12908
  "maxInclusive"?: boolean;
12842
12909
  "inSet"?: Array<string>;
12843
- "additionalProperties"?: object;
12844
12910
  }
12845
12911
 
12846
12912
  export interface DialerContactlistfilterConfigChangeUriReference {
@@ -12849,11 +12915,6 @@ declare namespace Models {
12849
12915
  }
12850
12916
 
12851
12917
  export interface DialerDnclistConfigChangeDncList {
12852
- "id"?: string;
12853
- "name"?: string;
12854
- "dateCreated"?: string;
12855
- "dateModified"?: string;
12856
- "version"?: number;
12857
12918
  "importStatus"?: Models.DialerDnclistConfigChangeImportStatus;
12858
12919
  "size"?: number;
12859
12920
  "dncSourceType"?: string;
@@ -12862,7 +12923,11 @@ declare namespace Models {
12862
12923
  "licenseId"?: string;
12863
12924
  "contactMethod"?: string;
12864
12925
  "division"?: Models.DialerDnclistConfigChangeUriReference;
12865
- "additionalProperties"?: object;
12926
+ "id"?: string;
12927
+ "name"?: string;
12928
+ "dateCreated"?: string;
12929
+ "dateModified"?: string;
12930
+ "version"?: number;
12866
12931
  }
12867
12932
 
12868
12933
  export interface DialerDnclistConfigChangeImportStatus {
@@ -12871,7 +12936,6 @@ declare namespace Models {
12871
12936
  "completedRecords"?: number;
12872
12937
  "percentageComplete"?: number;
12873
12938
  "failureReason"?: string;
12874
- "additionalProperties"?: object;
12875
12939
  }
12876
12940
 
12877
12941
  export interface DialerDnclistConfigChangeUriReference {
@@ -12898,9 +12962,9 @@ declare namespace Models {
12898
12962
  }
12899
12963
 
12900
12964
  export interface DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone {
12965
+ "timeZoneId"?: string;
12901
12966
  "earliestCallableTime"?: string;
12902
12967
  "latestCallableTime"?: string;
12903
- "timeZoneId"?: string;
12904
12968
  }
12905
12969
 
12906
12970
  export interface DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings {
@@ -12913,16 +12977,16 @@ declare namespace Models {
12913
12977
  }
12914
12978
 
12915
12979
  export interface DialerOutboundSettingsConfigChangeOutboundSettings {
12916
- "id"?: string;
12917
- "name"?: string;
12918
- "dateCreated"?: string;
12919
- "dateModified"?: string;
12920
- "version"?: number;
12921
12980
  "maxCallsPerAgent"?: number;
12922
12981
  "maxLineUtilization"?: number;
12923
12982
  "abandonSeconds"?: number;
12924
12983
  "complianceAbandonRateDenominator"?: string;
12925
12984
  "automaticTimeZoneMapping"?: Models.DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings;
12985
+ "id"?: string;
12986
+ "name"?: string;
12987
+ "dateCreated"?: string;
12988
+ "dateModified"?: string;
12989
+ "version"?: number;
12926
12990
  }
12927
12991
 
12928
12992
  export interface DialerPreview {
@@ -12937,18 +13001,16 @@ declare namespace Models {
12937
13001
  "data"?: string;
12938
13002
  "name"?: string;
12939
13003
  "reactionType"?: string;
12940
- "additionalProperties"?: object;
12941
13004
  }
12942
13005
 
12943
13006
  export interface DialerResponsesetConfigChangeResponseSet {
13007
+ "responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
13008
+ "beepDetectionEnabled"?: boolean;
12944
13009
  "id"?: string;
12945
13010
  "name"?: string;
12946
13011
  "dateCreated"?: string;
12947
13012
  "dateModified"?: string;
12948
13013
  "version"?: number;
12949
- "responses"?: { [key: string]: Models.DialerResponsesetConfigChangeReaction; };
12950
- "beepDetectionEnabled"?: boolean;
12951
- "additionalProperties"?: object;
12952
13014
  }
12953
13015
 
12954
13016
  export interface DialerRule {
@@ -12965,10 +13027,10 @@ declare namespace Models {
12965
13027
  "actionTypeName"?: string;
12966
13028
  "updateOption"?: string;
12967
13029
  "properties"?: { [key: string]: string; };
12968
- "additionalProperties"?: object;
12969
13030
  }
12970
13031
 
12971
13032
  export interface DialerRulesetConfigChangeCondition {
13033
+ "dataAction"?: Models.DialerRulesetConfigChangeUriReference;
12972
13034
  "type"?: string;
12973
13035
  "inverted"?: boolean;
12974
13036
  "attributeName"?: string;
@@ -12984,14 +13046,11 @@ declare namespace Models {
12984
13046
  "agentWrapupField"?: string;
12985
13047
  "contactColumnToDataActionFieldMappings"?: Array<Models.DialerRulesetConfigChangeContactColumnToDataActionFieldMapping>;
12986
13048
  "predicates"?: Array<Models.DialerRulesetConfigChangeDataActionConditionPredicate>;
12987
- "dataAction"?: Models.DialerRulesetConfigChangeUriReference;
12988
- "additionalProperties"?: object;
12989
13049
  }
12990
13050
 
12991
13051
  export interface DialerRulesetConfigChangeContactColumnToDataActionFieldMapping {
12992
13052
  "contactColumnName"?: string;
12993
13053
  "dataActionField"?: string;
12994
- "additionalProperties"?: object;
12995
13054
  }
12996
13055
 
12997
13056
  export interface DialerRulesetConfigChangeDataActionConditionPredicate {
@@ -13000,29 +13059,26 @@ declare namespace Models {
13000
13059
  "comparisonValue"?: string;
13001
13060
  "outputFieldMissingResolution"?: boolean;
13002
13061
  "inverted"?: boolean;
13003
- "additionalProperties"?: object;
13004
13062
  }
13005
13063
 
13006
13064
  export interface DialerRulesetConfigChangeRule {
13065
+ "conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
13007
13066
  "id"?: string;
13008
13067
  "name"?: string;
13009
13068
  "order"?: number;
13010
13069
  "category"?: string;
13011
13070
  "actions"?: Array<Models.DialerRulesetConfigChangeAction>;
13012
- "conditions"?: Array<Models.DialerRulesetConfigChangeCondition>;
13013
- "additionalProperties"?: object;
13014
13071
  }
13015
13072
 
13016
13073
  export interface DialerRulesetConfigChangeRuleSet {
13074
+ "contactList"?: Models.DialerRulesetConfigChangeUriReference;
13075
+ "queue"?: Models.DialerRulesetConfigChangeUriReference;
13076
+ "rules"?: Array<Models.DialerRulesetConfigChangeRule>;
13017
13077
  "id"?: string;
13018
13078
  "name"?: string;
13019
13079
  "dateCreated"?: string;
13020
13080
  "dateModified"?: string;
13021
13081
  "version"?: number;
13022
- "contactList"?: Models.DialerRulesetConfigChangeUriReference;
13023
- "queue"?: Models.DialerRulesetConfigChangeUriReference;
13024
- "rules"?: Array<Models.DialerRulesetConfigChangeRule>;
13025
- "additionalProperties"?: object;
13026
13082
  }
13027
13083
 
13028
13084
  export interface DialerRulesetConfigChangeUriReference {
@@ -13031,17 +13087,16 @@ declare namespace Models {
13031
13087
  }
13032
13088
 
13033
13089
  export interface DialerSequenceConfigChangeCampaignSequence {
13034
- "id"?: string;
13035
- "name"?: string;
13036
- "dateCreated"?: string;
13037
- "dateModified"?: string;
13038
- "version"?: number;
13039
13090
  "campaigns"?: Array<Models.DialerSequenceConfigChangeUriReference>;
13040
13091
  "currentCampaign"?: number;
13041
13092
  "status"?: string;
13042
13093
  "stopMessage"?: string;
13043
13094
  "repeat"?: boolean;
13044
- "additionalProperties"?: object;
13095
+ "id"?: string;
13096
+ "name"?: string;
13097
+ "dateCreated"?: string;
13098
+ "dateModified"?: string;
13099
+ "version"?: number;
13045
13100
  }
13046
13101
 
13047
13102
  export interface DialerSequenceConfigChangeUriReference {
@@ -13052,19 +13107,17 @@ declare namespace Models {
13052
13107
  export interface DialerSequenceScheduleConfigChangeScheduleInterval {
13053
13108
  "start"?: string;
13054
13109
  "end"?: string;
13055
- "additionalProperties"?: object;
13056
13110
  }
13057
13111
 
13058
13112
  export interface DialerSequenceScheduleConfigChangeSequenceSchedule {
13113
+ "intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
13114
+ "timeZone"?: string;
13115
+ "sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
13059
13116
  "id"?: string;
13060
13117
  "name"?: string;
13061
13118
  "dateCreated"?: string;
13062
13119
  "dateModified"?: string;
13063
13120
  "version"?: number;
13064
- "intervals"?: Array<Models.DialerSequenceScheduleConfigChangeScheduleInterval>;
13065
- "timeZone"?: string;
13066
- "sequence"?: Models.DialerSequenceScheduleConfigChangeUriReference;
13067
- "additionalProperties"?: object;
13068
13121
  }
13069
13122
 
13070
13123
  export interface DialerSequenceScheduleConfigChangeUriReference {
@@ -13261,7 +13314,6 @@ declare namespace Models {
13261
13314
  export interface DnclistDownloadReadyExportUri {
13262
13315
  "uri"?: string;
13263
13316
  "exportTimestamp"?: string;
13264
- "additionalProperties"?: object;
13265
13317
  }
13266
13318
 
13267
13319
  export interface DnclistImportStatusImportStatus {
@@ -13270,7 +13322,6 @@ declare namespace Models {
13270
13322
  "completedRecords"?: number;
13271
13323
  "percentageComplete"?: number;
13272
13324
  "failureReason"?: string;
13273
- "additionalProperties"?: object;
13274
13325
  }
13275
13326
 
13276
13327
  export interface Document {
@@ -13843,6 +13894,19 @@ declare namespace Models {
13843
13894
 
13844
13895
  export interface DraftRequest {
13845
13896
  "intents"?: Array<Models.DraftIntents>;
13897
+ "topic"?: Array<Models.DraftTopics>;
13898
+ }
13899
+
13900
+ export interface DraftTopics {
13901
+ "id": string;
13902
+ "name"?: string;
13903
+ "miner"?: Models.Miner;
13904
+ "conversationCount"?: number;
13905
+ "conversationPercent"?: number;
13906
+ "utteranceCount"?: number;
13907
+ "phraseCount"?: number;
13908
+ "phrases": Array<string>;
13909
+ "selfUri"?: string;
13846
13910
  }
13847
13911
 
13848
13912
  export interface DraftValidationResult {
@@ -15179,17 +15243,8 @@ declare namespace Models {
15179
15243
  "errorCode"?: string;
15180
15244
  }
15181
15245
 
15182
- export interface FailedRecordingsEntityListing {
15246
+ export interface FailedRecordingEntityListing {
15183
15247
  "entities"?: Array<Models.RecordingJobFailedRecording>;
15184
- "pageSize"?: number;
15185
- "pageNumber"?: number;
15186
- "total"?: number;
15187
- "firstUri"?: string;
15188
- "selfUri"?: string;
15189
- "nextUri"?: string;
15190
- "previousUri"?: string;
15191
- "lastUri"?: string;
15192
- "pageCount"?: number;
15193
15248
  }
15194
15249
 
15195
15250
  export interface FaxDocument {
@@ -15757,6 +15812,15 @@ declare namespace Models {
15757
15812
  "localPart"?: string;
15758
15813
  }
15759
15814
 
15815
+ export interface FullDayTimeOffMarker {
15816
+ "businessUnitDate"?: string;
15817
+ "lengthMinutes"?: number;
15818
+ "description"?: string;
15819
+ "activityCodeId"?: string;
15820
+ "paid"?: boolean;
15821
+ "timeOffRequestId"?: string;
15822
+ }
15823
+
15760
15824
  export interface GDPRJourneyCustomer {
15761
15825
  "type"?: string;
15762
15826
  "id"?: string;
@@ -15946,6 +16010,14 @@ declare namespace Models {
15946
16010
  "selfUri"?: string;
15947
16011
  }
15948
16012
 
16013
+ export interface GenericTemplate {
16014
+ "title"?: string;
16015
+ "description"?: string;
16016
+ "url"?: string;
16017
+ "components"?: Array<Models.RecordingButtonComponent>;
16018
+ "actions"?: Models.RecordingContentActions;
16019
+ }
16020
+
15949
16021
  export interface GenesysBotConnector {
15950
16022
  "queryParameters"?: { [key: string]: string; };
15951
16023
  }
@@ -16332,8 +16404,8 @@ declare namespace Models {
16332
16404
  "completed"?: string;
16333
16405
  "entities"?: Array<Models.HistoryEntry>;
16334
16406
  "pageSize"?: number;
16335
- "pageNumber"?: number;
16336
16407
  "total"?: number;
16408
+ "pageNumber"?: number;
16337
16409
  "pageCount"?: number;
16338
16410
  }
16339
16411
 
@@ -17006,8 +17078,8 @@ declare namespace Models {
17006
17078
  "createdDate"?: string;
17007
17079
  "customerId"?: string;
17008
17080
  "customerIdType"?: string;
17009
- "eventType"?: string;
17010
17081
  "session"?: Models.JourneyOutcomeEventsNotificationSession;
17082
+ "eventType"?: string;
17011
17083
  "outcomeAchievedEvent"?: Models.JourneyOutcomeEventsNotificationOutcomeAchievedMessage;
17012
17084
  "outcomeAttributionEventMessage"?: Models.JourneyOutcomeEventsNotificationOutcomeAttributionMessage;
17013
17085
  }
@@ -17213,8 +17285,8 @@ declare namespace Models {
17213
17285
  "createdDate"?: string;
17214
17286
  "customerId"?: string;
17215
17287
  "customerIdType"?: string;
17216
- "eventType"?: string;
17217
17288
  "session"?: Models.JourneyWebActionEventsNotificationSession;
17289
+ "eventType"?: string;
17218
17290
  "webActionEvent"?: Models.JourneyWebActionEventsNotificationWebActionMessage;
17219
17291
  "blockedWebActionOfferEvent"?: Models.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage;
17220
17292
  }
@@ -17386,8 +17458,8 @@ declare namespace Models {
17386
17458
  "createdDate"?: string;
17387
17459
  "customerId"?: string;
17388
17460
  "customerIdType"?: string;
17389
- "eventType"?: string;
17390
17461
  "session"?: Models.JourneyWebEventsNotificationSession;
17462
+ "eventType"?: string;
17391
17463
  "webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
17392
17464
  "webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
17393
17465
  "outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
@@ -17553,6 +17625,11 @@ declare namespace Models {
17553
17625
  "displayName"?: string;
17554
17626
  }
17555
17627
 
17628
+ export interface Knowledge {
17629
+ "enabled"?: boolean;
17630
+ "knowledgeBase"?: Models.AddressableEntityRef;
17631
+ }
17632
+
17556
17633
  export interface KnowledgeBase {
17557
17634
  "id"?: string;
17558
17635
  "name"?: string;
@@ -17593,35 +17670,6 @@ declare namespace Models {
17593
17670
  "selfUri"?: string;
17594
17671
  }
17595
17672
 
17596
- export interface KnowledgeContextRequest {
17597
- "name": string;
17598
- "description"?: string;
17599
- }
17600
-
17601
- export interface KnowledgeContextResponse {
17602
- "id"?: string;
17603
- "name": string;
17604
- "description"?: string;
17605
- "dateCreated": string;
17606
- "dateModified": string;
17607
- "values": Array<Models.KnowledgeContextValueResponse>;
17608
- "selfUri"?: string;
17609
- }
17610
-
17611
- export interface KnowledgeContextValueRequest {
17612
- "name": string;
17613
- "description"?: string;
17614
- }
17615
-
17616
- export interface KnowledgeContextValueResponse {
17617
- "id": string;
17618
- "name": string;
17619
- "description"?: string;
17620
- "dateCreated": string;
17621
- "dateModified": string;
17622
- "selfUri"?: string;
17623
- }
17624
-
17625
17673
  export interface KnowledgeDocument {
17626
17674
  "id"?: string;
17627
17675
  "name"?: string;
@@ -17729,6 +17777,14 @@ declare namespace Models {
17729
17777
  "selfUri"?: string;
17730
17778
  }
17731
17779
 
17780
+ export interface KpiResult {
17781
+ "kpiTotalOn"?: number;
17782
+ "kpiTotalOff"?: number;
17783
+ "interactionCountOn"?: number;
17784
+ "interactionCountOff"?: number;
17785
+ "mediaType"?: string;
17786
+ }
17787
+
17732
17788
  export interface Language {
17733
17789
  "id"?: string;
17734
17790
  "name": string;
@@ -18390,6 +18446,11 @@ declare namespace Models {
18390
18446
  "selfUri"?: string;
18391
18447
  }
18392
18448
 
18449
+ export interface LocalDateRange {
18450
+ "startDate"?: string;
18451
+ "endDate"?: string;
18452
+ }
18453
+
18393
18454
  export interface LocalEncryptionConfiguration {
18394
18455
  "id"?: string;
18395
18456
  "name"?: string;
@@ -18730,7 +18791,7 @@ declare namespace Models {
18730
18791
  export interface MemberGroup {
18731
18792
  "id"?: string;
18732
18793
  "name"?: string;
18733
- "division"?: Models.Division;
18794
+ "division"?: Models.WritableDivision;
18734
18795
  "type"?: string;
18735
18796
  "memberCount"?: number;
18736
18797
  "selfUri"?: string;
@@ -19068,11 +19129,23 @@ declare namespace Models {
19068
19129
  "parameters"?: Array<Models.TemplateParameter>;
19069
19130
  }
19070
19131
 
19132
+ export interface MessengerApps {
19133
+ "knowledge"?: Models.Knowledge;
19134
+ }
19135
+
19136
+ export interface MessengerPositionSettings {
19137
+ "alignment"?: string;
19138
+ "sideSpace"?: number;
19139
+ "bottomSpace"?: number;
19140
+ }
19141
+
19071
19142
  export interface MessengerSettings {
19072
19143
  "enabled"?: boolean;
19073
19144
  "styles"?: Models.MessengerStyles;
19074
19145
  "launcherButton"?: Models.LauncherButtonSettings;
19075
19146
  "fileUpload"?: Models.FileUploadSettings;
19147
+ "apps"?: Models.MessengerApps;
19148
+ "position"?: Models.MessengerPositionSettings;
19076
19149
  }
19077
19150
 
19078
19151
  export interface MessengerStyles {
@@ -19128,7 +19201,7 @@ declare namespace Models {
19128
19201
  "objective"?: Models.Objective;
19129
19202
  "performanceProfileId"?: string;
19130
19203
  "linkedMetric"?: Models.AddressableEntityRef;
19131
- "dateCreated"?: number;
19204
+ "dateCreated"?: string;
19132
19205
  "dateUnlinked"?: string;
19133
19206
  "sourcePerformanceProfile"?: Models.PerformanceProfile;
19134
19207
  "selfUri"?: string;
@@ -19159,7 +19232,7 @@ declare namespace Models {
19159
19232
  "maxPoints"?: number;
19160
19233
  "performanceProfileId"?: string;
19161
19234
  "linkedMetric"?: Models.AddressableEntityRef;
19162
- "dateCreated"?: number;
19235
+ "dateCreated"?: string;
19163
19236
  "dateUnlinked"?: string;
19164
19237
  "sourcePerformanceProfile"?: Models.PerformanceProfile;
19165
19238
  "unitDefinition"?: string;
@@ -19429,6 +19502,7 @@ declare namespace Models {
19429
19502
  "domain"?: Models.AddressableEntityRef;
19430
19503
  "version"?: Models.NluDomainVersion;
19431
19504
  "intents"?: Array<Models.Intent>;
19505
+ "engineVersion"?: string;
19432
19506
  }
19433
19507
 
19434
19508
  export interface NluQualityReportSummary {
@@ -19736,6 +19810,11 @@ declare namespace Models {
19736
19810
  "selfUri"?: string;
19737
19811
  }
19738
19812
 
19813
+ export interface OpenActionFields {
19814
+ "openAction": Models.DomainEntityRef;
19815
+ "configurationFields"?: { [key: string]: object; };
19816
+ }
19817
+
19739
19818
  export interface OpenIntegration {
19740
19819
  "id": string;
19741
19820
  "name": string;
@@ -19797,6 +19876,7 @@ declare namespace Models {
19797
19876
  "to": Models.OpenMessagingToRecipient;
19798
19877
  "from": Models.OpenMessagingFromRecipient;
19799
19878
  "time": string;
19879
+ "metadata"?: Models.ChannelMetadata;
19800
19880
  }
19801
19881
 
19802
19882
  export interface OpenMessagingFromRecipient {
@@ -20067,7 +20147,6 @@ declare namespace Models {
20067
20147
  "fieldName"?: string;
20068
20148
  "direction"?: string;
20069
20149
  "numeric"?: boolean;
20070
- "additionalProperties"?: object;
20071
20150
  }
20072
20151
 
20073
20152
  export interface OutboundMessagingMessagingCampaignConfigChangeEmailConfig {
@@ -20089,12 +20168,6 @@ declare namespace Models {
20089
20168
  }
20090
20169
 
20091
20170
  export interface OutboundMessagingMessagingCampaignConfigChangeMessagingCampaign {
20092
- "id"?: string;
20093
- "division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
20094
- "name"?: string;
20095
- "dateCreated"?: string;
20096
- "dateModified"?: string;
20097
- "version"?: number;
20098
20171
  "campaignStatus"?: string;
20099
20172
  "callableTimeSet"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
20100
20173
  "contactList"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
@@ -20106,6 +20179,12 @@ declare namespace Models {
20106
20179
  "smsConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeSmsConfig;
20107
20180
  "emailConfig"?: Models.OutboundMessagingMessagingCampaignConfigChangeEmailConfig;
20108
20181
  "errors"?: Array<Models.OutboundMessagingMessagingCampaignConfigChangeErrorDetail>;
20182
+ "id"?: string;
20183
+ "division"?: Models.OutboundMessagingMessagingCampaignConfigChangeUriReference;
20184
+ "name"?: string;
20185
+ "dateCreated"?: string;
20186
+ "dateModified"?: string;
20187
+ "version"?: number;
20109
20188
  }
20110
20189
 
20111
20190
  export interface OutboundMessagingMessagingCampaignConfigChangeReplyToEmailAddress {
@@ -20139,7 +20218,6 @@ declare namespace Models {
20139
20218
  "numberOfContactsMessaged"?: number;
20140
20219
  "totalNumberOfContacts"?: number;
20141
20220
  "percentage"?: number;
20142
- "additionalProperties"?: object;
20143
20221
  }
20144
20222
 
20145
20223
  export interface OutboundMessagingMessagingCampaignProgressEventUriReference {
@@ -20239,6 +20317,7 @@ declare namespace Models {
20239
20317
  "isPositive"?: boolean;
20240
20318
  "context"?: Models.Context;
20241
20319
  "journey"?: Models.Journey;
20320
+ "associatedValueField"?: Models.AssociatedValueField;
20242
20321
  "selfUri"?: string;
20243
20322
  "createdDate"?: string;
20244
20323
  "modifiedDate"?: string;
@@ -20430,6 +20509,14 @@ declare namespace Models {
20430
20509
  }
20431
20510
 
20432
20511
  export interface ParticipantMetrics {
20512
+ "agentDurationPercentage"?: number;
20513
+ "customerDurationPercentage"?: number;
20514
+ "silenceDurationPercentage"?: number;
20515
+ "ivrDurationPercentage"?: number;
20516
+ "acdDurationPercentage"?: number;
20517
+ "overtalkDurationPercentage"?: number;
20518
+ "otherDurationPercentage"?: number;
20519
+ "overtalkCount"?: number;
20433
20520
  }
20434
20521
 
20435
20522
  export interface PatchAction {
@@ -20437,6 +20524,7 @@ declare namespace Models {
20437
20524
  "actionTemplate"?: Models.ActionMapActionTemplate;
20438
20525
  "architectFlowFields"?: Models.ArchitectFlowFields;
20439
20526
  "webMessagingOfferFields"?: Models.WebMessagingOfferFields;
20527
+ "openActionFields"?: Models.OpenActionFields;
20440
20528
  }
20441
20529
 
20442
20530
  export interface PatchActionMap {
@@ -20581,6 +20669,7 @@ declare namespace Models {
20581
20669
  "isPositive"?: boolean;
20582
20670
  "context"?: Models.Context;
20583
20671
  "journey"?: Models.Journey;
20672
+ "associatedValueField"?: Models.AssociatedValueField;
20584
20673
  "selfUri"?: string;
20585
20674
  "createdDate"?: string;
20586
20675
  "modifiedDate"?: string;
@@ -21058,6 +21147,9 @@ declare namespace Models {
21058
21147
  "estimatedWaitTimeSeconds": number;
21059
21148
  }
21060
21149
 
21150
+ export interface PredictiveRouting {
21151
+ }
21152
+
21061
21153
  export interface Predictor {
21062
21154
  "id"?: string;
21063
21155
  "queues": Array<Models.AddressableEntityRef>;
@@ -21455,6 +21547,20 @@ declare namespace Models {
21455
21547
  "facetInfo"?: Models.QueryFacetInfo;
21456
21548
  }
21457
21549
 
21550
+ export interface QueryTimeOffLimitValuesRequest {
21551
+ "timeOffLimitId"?: string;
21552
+ "activityCodeId"?: string;
21553
+ "dateRanges": Array<Models.LocalDateRange>;
21554
+ }
21555
+
21556
+ export interface QueryTimeOffLimitValuesResponse {
21557
+ "values"?: Array<Models.TimeOffLimitValueRange>;
21558
+ }
21559
+
21560
+ export interface QueryWaitlistPositionsRequest {
21561
+ "timeOffRequests": Array<Models.UserTimeOffRequestReference>;
21562
+ }
21563
+
21458
21564
  export interface Queue {
21459
21565
  "id"?: string;
21460
21566
  "name"?: string;
@@ -21465,6 +21571,7 @@ declare namespace Models {
21465
21571
  "modifiedBy"?: string;
21466
21572
  "createdBy"?: string;
21467
21573
  "memberCount"?: number;
21574
+ "userMemberCount"?: number;
21468
21575
  "joinedMemberCount"?: number;
21469
21576
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
21470
21577
  "routingRules"?: Array<Models.RoutingRule>;
@@ -21475,6 +21582,7 @@ declare namespace Models {
21475
21582
  "emailInQueueFlow"?: Models.DomainEntityRef;
21476
21583
  "messageInQueueFlow"?: Models.DomainEntityRef;
21477
21584
  "whisperPrompt"?: Models.DomainEntityRef;
21585
+ "onHoldPrompt"?: Models.DomainEntityRef;
21478
21586
  "autoAnswerOnly"?: boolean;
21479
21587
  "enableTranscription"?: boolean;
21480
21588
  "enableManualAssignment"?: boolean;
@@ -21625,7 +21733,6 @@ declare namespace Models {
21625
21733
  "tags"?: Array<string>;
21626
21734
  "durationSeconds"?: number;
21627
21735
  "endTime"?: string;
21628
- "additionalProperties"?: object;
21629
21736
  }
21630
21737
 
21631
21738
  export interface QueueConversationCallbackEventTopicCallbackConversation {
@@ -21702,7 +21809,6 @@ declare namespace Models {
21702
21809
  "contactListId"?: string;
21703
21810
  "campaignId"?: string;
21704
21811
  "phoneNumberColumns"?: Array<Models.QueueConversationCallbackEventTopicPhoneNumberColumn>;
21705
- "additionalProperties"?: object;
21706
21812
  }
21707
21813
 
21708
21814
  export interface QueueConversationCallbackEventTopicErrorBody {
@@ -21747,7 +21853,6 @@ declare namespace Models {
21747
21853
  export interface QueueConversationCallbackEventTopicPhoneNumberColumn {
21748
21854
  "columnName"?: string;
21749
21855
  "type"?: string;
21750
- "additionalProperties"?: object;
21751
21856
  }
21752
21857
 
21753
21858
  export interface QueueConversationCallbackEventTopicScoredAgent {
@@ -21771,7 +21876,6 @@ declare namespace Models {
21771
21876
  "tags"?: Array<string>;
21772
21877
  "durationSeconds"?: number;
21773
21878
  "endTime"?: string;
21774
- "additionalProperties"?: object;
21775
21879
  }
21776
21880
 
21777
21881
  export interface QueueConversationChatEventTopicChatConversation {
@@ -21890,7 +21994,6 @@ declare namespace Models {
21890
21994
  "tags"?: Array<string>;
21891
21995
  "durationSeconds"?: number;
21892
21996
  "endTime"?: string;
21893
- "additionalProperties"?: object;
21894
21997
  }
21895
21998
 
21896
21999
  export interface QueueConversationCobrowseEventTopicCobrowseConversation {
@@ -22012,7 +22115,6 @@ declare namespace Models {
22012
22115
  "tags"?: Array<string>;
22013
22116
  "durationSeconds"?: number;
22014
22117
  "endTime"?: string;
22015
- "additionalProperties"?: object;
22016
22118
  }
22017
22119
 
22018
22120
  export interface QueueConversationEmailEventTopicAttachment {
@@ -22021,7 +22123,6 @@ declare namespace Models {
22021
22123
  "contentUri"?: string;
22022
22124
  "contentType"?: string;
22023
22125
  "contentLength"?: number;
22024
- "additionalProperties"?: object;
22025
22126
  }
22026
22127
 
22027
22128
  export interface QueueConversationEmailEventTopicConversationRoutingData {
@@ -22144,7 +22245,6 @@ declare namespace Models {
22144
22245
  "tags"?: Array<string>;
22145
22246
  "durationSeconds"?: number;
22146
22247
  "endTime"?: string;
22147
- "additionalProperties"?: object;
22148
22248
  }
22149
22249
 
22150
22250
  export interface QueueConversationEventTopicAddress {
@@ -22153,7 +22253,6 @@ declare namespace Models {
22153
22253
  "addressNormalized"?: string;
22154
22254
  "addressRaw"?: string;
22155
22255
  "addressDisplayable"?: string;
22156
- "additionalProperties"?: object;
22157
22256
  }
22158
22257
 
22159
22258
  export interface QueueConversationEventTopicAfterCallWork {
@@ -22168,7 +22267,6 @@ declare namespace Models {
22168
22267
  "contentUri"?: string;
22169
22268
  "contentType"?: string;
22170
22269
  "contentLength"?: number;
22171
- "additionalProperties"?: object;
22172
22270
  }
22173
22271
 
22174
22272
  export interface QueueConversationEventTopicCall {
@@ -22198,7 +22296,6 @@ declare namespace Models {
22198
22296
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22199
22297
  "afterCallWorkRequired"?: boolean;
22200
22298
  "agentAssistantId"?: string;
22201
- "additionalProperties"?: object;
22202
22299
  }
22203
22300
 
22204
22301
  export interface QueueConversationEventTopicCallback {
@@ -22227,7 +22324,6 @@ declare namespace Models {
22227
22324
  "afterCallWorkRequired"?: boolean;
22228
22325
  "callerId"?: string;
22229
22326
  "callerIdName"?: string;
22230
- "additionalProperties"?: object;
22231
22327
  }
22232
22328
 
22233
22329
  export interface QueueConversationEventTopicChat {
@@ -22247,7 +22343,6 @@ declare namespace Models {
22247
22343
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22248
22344
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22249
22345
  "afterCallWorkRequired"?: boolean;
22250
- "additionalProperties"?: object;
22251
22346
  }
22252
22347
 
22253
22348
  export interface QueueConversationEventTopicCobrowse {
@@ -22269,7 +22364,6 @@ declare namespace Models {
22269
22364
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22270
22365
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22271
22366
  "afterCallWorkRequired"?: boolean;
22272
- "additionalProperties"?: object;
22273
22367
  }
22274
22368
 
22275
22369
  export interface QueueConversationEventTopicConversation {
@@ -22295,7 +22389,6 @@ declare namespace Models {
22295
22389
  "contactListId"?: string;
22296
22390
  "campaignId"?: string;
22297
22391
  "phoneNumberColumns"?: Array<Models.QueueConversationEventTopicPhoneNumberColumn>;
22298
- "additionalProperties"?: object;
22299
22392
  }
22300
22393
 
22301
22394
  export interface QueueConversationEventTopicDisconnectReason {
@@ -22326,7 +22419,6 @@ declare namespace Models {
22326
22419
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22327
22420
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22328
22421
  "afterCallWorkRequired"?: boolean;
22329
- "additionalProperties"?: object;
22330
22422
  }
22331
22423
 
22332
22424
  export interface QueueConversationEventTopicErrorDetails {
@@ -22337,7 +22429,6 @@ declare namespace Models {
22337
22429
  "messageParams"?: { [key: string]: string; };
22338
22430
  "contextId"?: string;
22339
22431
  "uri"?: string;
22340
- "additionalProperties"?: object;
22341
22432
  }
22342
22433
 
22343
22434
  export interface QueueConversationEventTopicFaxStatus {
@@ -22401,7 +22492,6 @@ declare namespace Models {
22401
22492
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22402
22493
  "afterCallWorkRequired"?: boolean;
22403
22494
  "agentAssistantId"?: string;
22404
- "additionalProperties"?: object;
22405
22495
  }
22406
22496
 
22407
22497
  export interface QueueConversationEventTopicMessageDetails {
@@ -22463,13 +22553,11 @@ declare namespace Models {
22463
22553
  "screenshares"?: Array<Models.QueueConversationEventTopicScreenshare>;
22464
22554
  "socialExpressions"?: Array<Models.QueueConversationEventTopicSocialExpression>;
22465
22555
  "videos"?: Array<Models.QueueConversationEventTopicVideo>;
22466
- "additionalProperties"?: object;
22467
22556
  }
22468
22557
 
22469
22558
  export interface QueueConversationEventTopicPhoneNumberColumn {
22470
22559
  "columnName"?: string;
22471
22560
  "type"?: string;
22472
- "additionalProperties"?: object;
22473
22561
  }
22474
22562
 
22475
22563
  export interface QueueConversationEventTopicScoredAgent {
@@ -22492,7 +22580,6 @@ declare namespace Models {
22492
22580
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22493
22581
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22494
22582
  "afterCallWorkRequired"?: boolean;
22495
- "additionalProperties"?: object;
22496
22583
  }
22497
22584
 
22498
22585
  export interface QueueConversationEventTopicSocialExpression {
@@ -22514,7 +22601,6 @@ declare namespace Models {
22514
22601
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22515
22602
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22516
22603
  "afterCallWorkRequired"?: boolean;
22517
- "additionalProperties"?: object;
22518
22604
  }
22519
22605
 
22520
22606
  export interface QueueConversationEventTopicUriReference {
@@ -22540,7 +22626,6 @@ declare namespace Models {
22540
22626
  "wrapup"?: Models.QueueConversationEventTopicWrapup;
22541
22627
  "afterCallWork"?: Models.QueueConversationEventTopicAfterCallWork;
22542
22628
  "afterCallWorkRequired"?: boolean;
22543
- "additionalProperties"?: object;
22544
22629
  }
22545
22630
 
22546
22631
  export interface QueueConversationEventTopicVoicemail {
@@ -22554,7 +22639,6 @@ declare namespace Models {
22554
22639
  "tags"?: Array<string>;
22555
22640
  "durationSeconds"?: number;
22556
22641
  "endTime"?: string;
22557
- "additionalProperties"?: object;
22558
22642
  }
22559
22643
 
22560
22644
  export interface QueueConversationMessageEventTopicConversationRoutingData {
@@ -22697,7 +22781,6 @@ declare namespace Models {
22697
22781
  "tags"?: Array<string>;
22698
22782
  "durationSeconds"?: number;
22699
22783
  "endTime"?: string;
22700
- "additionalProperties"?: object;
22701
22784
  }
22702
22785
 
22703
22786
  export interface QueueConversationScreenShareEventTopicConversationRoutingData {
@@ -22817,7 +22900,6 @@ declare namespace Models {
22817
22900
  "tags"?: Array<string>;
22818
22901
  "durationSeconds"?: number;
22819
22902
  "endTime"?: string;
22820
- "additionalProperties"?: object;
22821
22903
  }
22822
22904
 
22823
22905
  export interface QueueConversationSocialExpressionEventTopicAddress {
@@ -22826,7 +22908,6 @@ declare namespace Models {
22826
22908
  "addressNormalized"?: string;
22827
22909
  "addressRaw"?: string;
22828
22910
  "addressDisplayable"?: string;
22829
- "additionalProperties"?: object;
22830
22911
  }
22831
22912
 
22832
22913
  export interface QueueConversationSocialExpressionEventTopicAfterCallWork {
@@ -22841,7 +22922,6 @@ declare namespace Models {
22841
22922
  "contentUri"?: string;
22842
22923
  "contentType"?: string;
22843
22924
  "contentLength"?: number;
22844
- "additionalProperties"?: object;
22845
22925
  }
22846
22926
 
22847
22927
  export interface QueueConversationSocialExpressionEventTopicCall {
@@ -22871,7 +22951,6 @@ declare namespace Models {
22871
22951
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
22872
22952
  "afterCallWorkRequired"?: boolean;
22873
22953
  "agentAssistantId"?: string;
22874
- "additionalProperties"?: object;
22875
22954
  }
22876
22955
 
22877
22956
  export interface QueueConversationSocialExpressionEventTopicCallback {
@@ -22900,7 +22979,6 @@ declare namespace Models {
22900
22979
  "afterCallWorkRequired"?: boolean;
22901
22980
  "callerId"?: string;
22902
22981
  "callerIdName"?: string;
22903
- "additionalProperties"?: object;
22904
22982
  }
22905
22983
 
22906
22984
  export interface QueueConversationSocialExpressionEventTopicChat {
@@ -22920,7 +22998,6 @@ declare namespace Models {
22920
22998
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
22921
22999
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
22922
23000
  "afterCallWorkRequired"?: boolean;
22923
- "additionalProperties"?: object;
22924
23001
  }
22925
23002
 
22926
23003
  export interface QueueConversationSocialExpressionEventTopicCobrowse {
@@ -22942,7 +23019,6 @@ declare namespace Models {
22942
23019
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
22943
23020
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
22944
23021
  "afterCallWorkRequired"?: boolean;
22945
- "additionalProperties"?: object;
22946
23022
  }
22947
23023
 
22948
23024
  export interface QueueConversationSocialExpressionEventTopicConversation {
@@ -22968,7 +23044,6 @@ declare namespace Models {
22968
23044
  "contactListId"?: string;
22969
23045
  "campaignId"?: string;
22970
23046
  "phoneNumberColumns"?: Array<Models.QueueConversationSocialExpressionEventTopicPhoneNumberColumn>;
22971
- "additionalProperties"?: object;
22972
23047
  }
22973
23048
 
22974
23049
  export interface QueueConversationSocialExpressionEventTopicDisconnectReason {
@@ -22999,7 +23074,6 @@ declare namespace Models {
22999
23074
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
23000
23075
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
23001
23076
  "afterCallWorkRequired"?: boolean;
23002
- "additionalProperties"?: object;
23003
23077
  }
23004
23078
 
23005
23079
  export interface QueueConversationSocialExpressionEventTopicErrorDetails {
@@ -23010,7 +23084,6 @@ declare namespace Models {
23010
23084
  "messageParams"?: { [key: string]: string; };
23011
23085
  "contextId"?: string;
23012
23086
  "uri"?: string;
23013
- "additionalProperties"?: object;
23014
23087
  }
23015
23088
 
23016
23089
  export interface QueueConversationSocialExpressionEventTopicFaxStatus {
@@ -23074,7 +23147,6 @@ declare namespace Models {
23074
23147
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
23075
23148
  "afterCallWorkRequired"?: boolean;
23076
23149
  "agentAssistantId"?: string;
23077
- "additionalProperties"?: object;
23078
23150
  }
23079
23151
 
23080
23152
  export interface QueueConversationSocialExpressionEventTopicMessageDetails {
@@ -23136,13 +23208,11 @@ declare namespace Models {
23136
23208
  "screenshares"?: Array<Models.QueueConversationSocialExpressionEventTopicScreenshare>;
23137
23209
  "socialExpressions"?: Array<Models.QueueConversationSocialExpressionEventTopicSocialExpression>;
23138
23210
  "videos"?: Array<Models.QueueConversationSocialExpressionEventTopicVideo>;
23139
- "additionalProperties"?: object;
23140
23211
  }
23141
23212
 
23142
23213
  export interface QueueConversationSocialExpressionEventTopicPhoneNumberColumn {
23143
23214
  "columnName"?: string;
23144
23215
  "type"?: string;
23145
- "additionalProperties"?: object;
23146
23216
  }
23147
23217
 
23148
23218
  export interface QueueConversationSocialExpressionEventTopicScoredAgent {
@@ -23165,7 +23235,6 @@ declare namespace Models {
23165
23235
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
23166
23236
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
23167
23237
  "afterCallWorkRequired"?: boolean;
23168
- "additionalProperties"?: object;
23169
23238
  }
23170
23239
 
23171
23240
  export interface QueueConversationSocialExpressionEventTopicSocialExpression {
@@ -23187,7 +23256,6 @@ declare namespace Models {
23187
23256
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
23188
23257
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
23189
23258
  "afterCallWorkRequired"?: boolean;
23190
- "additionalProperties"?: object;
23191
23259
  }
23192
23260
 
23193
23261
  export interface QueueConversationSocialExpressionEventTopicUriReference {
@@ -23213,7 +23281,6 @@ declare namespace Models {
23213
23281
  "wrapup"?: Models.QueueConversationSocialExpressionEventTopicWrapup;
23214
23282
  "afterCallWork"?: Models.QueueConversationSocialExpressionEventTopicAfterCallWork;
23215
23283
  "afterCallWorkRequired"?: boolean;
23216
- "additionalProperties"?: object;
23217
23284
  }
23218
23285
 
23219
23286
  export interface QueueConversationSocialExpressionEventTopicVoicemail {
@@ -23227,7 +23294,6 @@ declare namespace Models {
23227
23294
  "tags"?: Array<string>;
23228
23295
  "durationSeconds"?: number;
23229
23296
  "endTime"?: string;
23230
- "additionalProperties"?: object;
23231
23297
  }
23232
23298
 
23233
23299
  export interface QueueConversationVideoEventTopicAddress {
@@ -23236,7 +23302,6 @@ declare namespace Models {
23236
23302
  "addressNormalized"?: string;
23237
23303
  "addressRaw"?: string;
23238
23304
  "addressDisplayable"?: string;
23239
- "additionalProperties"?: object;
23240
23305
  }
23241
23306
 
23242
23307
  export interface QueueConversationVideoEventTopicAfterCallWork {
@@ -23251,7 +23316,6 @@ declare namespace Models {
23251
23316
  "contentUri"?: string;
23252
23317
  "contentType"?: string;
23253
23318
  "contentLength"?: number;
23254
- "additionalProperties"?: object;
23255
23319
  }
23256
23320
 
23257
23321
  export interface QueueConversationVideoEventTopicCall {
@@ -23281,7 +23345,6 @@ declare namespace Models {
23281
23345
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23282
23346
  "afterCallWorkRequired"?: boolean;
23283
23347
  "agentAssistantId"?: string;
23284
- "additionalProperties"?: object;
23285
23348
  }
23286
23349
 
23287
23350
  export interface QueueConversationVideoEventTopicCallback {
@@ -23310,7 +23373,6 @@ declare namespace Models {
23310
23373
  "afterCallWorkRequired"?: boolean;
23311
23374
  "callerId"?: string;
23312
23375
  "callerIdName"?: string;
23313
- "additionalProperties"?: object;
23314
23376
  }
23315
23377
 
23316
23378
  export interface QueueConversationVideoEventTopicChat {
@@ -23330,7 +23392,6 @@ declare namespace Models {
23330
23392
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23331
23393
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23332
23394
  "afterCallWorkRequired"?: boolean;
23333
- "additionalProperties"?: object;
23334
23395
  }
23335
23396
 
23336
23397
  export interface QueueConversationVideoEventTopicCobrowse {
@@ -23352,7 +23413,6 @@ declare namespace Models {
23352
23413
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23353
23414
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23354
23415
  "afterCallWorkRequired"?: boolean;
23355
- "additionalProperties"?: object;
23356
23416
  }
23357
23417
 
23358
23418
  export interface QueueConversationVideoEventTopicConversation {
@@ -23378,7 +23438,6 @@ declare namespace Models {
23378
23438
  "contactListId"?: string;
23379
23439
  "campaignId"?: string;
23380
23440
  "phoneNumberColumns"?: Array<Models.QueueConversationVideoEventTopicPhoneNumberColumn>;
23381
- "additionalProperties"?: object;
23382
23441
  }
23383
23442
 
23384
23443
  export interface QueueConversationVideoEventTopicDisconnectReason {
@@ -23409,7 +23468,6 @@ declare namespace Models {
23409
23468
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23410
23469
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23411
23470
  "afterCallWorkRequired"?: boolean;
23412
- "additionalProperties"?: object;
23413
23471
  }
23414
23472
 
23415
23473
  export interface QueueConversationVideoEventTopicErrorDetails {
@@ -23420,7 +23478,6 @@ declare namespace Models {
23420
23478
  "messageParams"?: { [key: string]: string; };
23421
23479
  "contextId"?: string;
23422
23480
  "uri"?: string;
23423
- "additionalProperties"?: object;
23424
23481
  }
23425
23482
 
23426
23483
  export interface QueueConversationVideoEventTopicFaxStatus {
@@ -23484,7 +23541,6 @@ declare namespace Models {
23484
23541
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23485
23542
  "afterCallWorkRequired"?: boolean;
23486
23543
  "agentAssistantId"?: string;
23487
- "additionalProperties"?: object;
23488
23544
  }
23489
23545
 
23490
23546
  export interface QueueConversationVideoEventTopicMessageDetails {
@@ -23546,13 +23602,11 @@ declare namespace Models {
23546
23602
  "screenshares"?: Array<Models.QueueConversationVideoEventTopicScreenshare>;
23547
23603
  "socialExpressions"?: Array<Models.QueueConversationVideoEventTopicSocialExpression>;
23548
23604
  "videos"?: Array<Models.QueueConversationVideoEventTopicVideo>;
23549
- "additionalProperties"?: object;
23550
23605
  }
23551
23606
 
23552
23607
  export interface QueueConversationVideoEventTopicPhoneNumberColumn {
23553
23608
  "columnName"?: string;
23554
23609
  "type"?: string;
23555
- "additionalProperties"?: object;
23556
23610
  }
23557
23611
 
23558
23612
  export interface QueueConversationVideoEventTopicScoredAgent {
@@ -23575,7 +23629,6 @@ declare namespace Models {
23575
23629
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23576
23630
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23577
23631
  "afterCallWorkRequired"?: boolean;
23578
- "additionalProperties"?: object;
23579
23632
  }
23580
23633
 
23581
23634
  export interface QueueConversationVideoEventTopicSocialExpression {
@@ -23597,7 +23650,6 @@ declare namespace Models {
23597
23650
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23598
23651
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23599
23652
  "afterCallWorkRequired"?: boolean;
23600
- "additionalProperties"?: object;
23601
23653
  }
23602
23654
 
23603
23655
  export interface QueueConversationVideoEventTopicUriReference {
@@ -23623,7 +23675,6 @@ declare namespace Models {
23623
23675
  "wrapup"?: Models.QueueConversationVideoEventTopicWrapup;
23624
23676
  "afterCallWork"?: Models.QueueConversationVideoEventTopicAfterCallWork;
23625
23677
  "afterCallWorkRequired"?: boolean;
23626
- "additionalProperties"?: object;
23627
23678
  }
23628
23679
 
23629
23680
  export interface QueueConversationVideoEventTopicVoicemail {
@@ -23637,7 +23688,6 @@ declare namespace Models {
23637
23688
  "tags"?: Array<string>;
23638
23689
  "durationSeconds"?: number;
23639
23690
  "endTime"?: string;
23640
- "additionalProperties"?: object;
23641
23691
  }
23642
23692
 
23643
23693
  export interface QueueEmailAddress {
@@ -23736,6 +23786,7 @@ declare namespace Models {
23736
23786
  "modifiedBy"?: string;
23737
23787
  "createdBy"?: string;
23738
23788
  "memberCount"?: number;
23789
+ "userMemberCount"?: number;
23739
23790
  "joinedMemberCount"?: number;
23740
23791
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
23741
23792
  "routingRules"?: Array<Models.RoutingRule>;
@@ -23746,6 +23797,7 @@ declare namespace Models {
23746
23797
  "emailInQueueFlow"?: Models.DomainEntityRef;
23747
23798
  "messageInQueueFlow"?: Models.DomainEntityRef;
23748
23799
  "whisperPrompt"?: Models.DomainEntityRef;
23800
+ "onHoldPrompt"?: Models.DomainEntityRef;
23749
23801
  "autoAnswerOnly"?: boolean;
23750
23802
  "enableTranscription"?: boolean;
23751
23803
  "enableManualAssignment"?: boolean;
@@ -23886,6 +23938,24 @@ declare namespace Models {
23886
23938
  "actualTranscodeTimeMs"?: number;
23887
23939
  }
23888
23940
 
23941
+ export interface RecordingButtonComponent {
23942
+ "title"?: string;
23943
+ "actions"?: Models.RecordingContentActions;
23944
+ "isSelected"?: boolean;
23945
+ }
23946
+
23947
+ export interface RecordingContentActions {
23948
+ "url"?: string;
23949
+ "urlTarget"?: string;
23950
+ "textback"?: string;
23951
+ }
23952
+
23953
+ export interface RecordingContentStory {
23954
+ "type"?: string;
23955
+ "url"?: string;
23956
+ "replyToId"?: string;
23957
+ }
23958
+
23889
23959
  export interface RecordingEmailMessage {
23890
23960
  "htmlBody"?: string;
23891
23961
  "textBody"?: string;
@@ -23934,15 +24004,6 @@ declare namespace Models {
23934
24004
 
23935
24005
  export interface RecordingJobEntityListing {
23936
24006
  "entities"?: Array<Models.RecordingJob>;
23937
- "pageSize"?: number;
23938
- "pageNumber"?: number;
23939
- "total"?: number;
23940
- "firstUri"?: string;
23941
- "selfUri"?: string;
23942
- "nextUri"?: string;
23943
- "previousUri"?: string;
23944
- "lastUri"?: string;
23945
- "pageCount"?: number;
23946
24007
  }
23947
24008
 
23948
24009
  export interface RecordingJobFailedRecording {
@@ -23970,6 +24031,7 @@ declare namespace Models {
23970
24031
  "messageStickerAttachments"?: Array<Models.MessageStickerAttachment>;
23971
24032
  "quickReplies"?: Array<Models.QuickReply>;
23972
24033
  "buttonResponse"?: Models.ButtonResponse;
24034
+ "story"?: Models.RecordingContentStory;
23973
24035
  }
23974
24036
 
23975
24037
  export interface RecordingMetadata {
@@ -24737,6 +24799,17 @@ declare namespace Models {
24737
24799
  "selfUri"?: string;
24738
24800
  }
24739
24801
 
24802
+ export interface ScheduleActivity {
24803
+ "dateStart"?: string;
24804
+ "lengthMinutes"?: number;
24805
+ "description"?: string;
24806
+ "activityCodeId"?: string;
24807
+ "paid"?: boolean;
24808
+ "timeOffRequestId"?: string;
24809
+ "externalActivityId"?: string;
24810
+ "externalActivityType"?: string;
24811
+ }
24812
+
24740
24813
  export interface ScheduleEntityListing {
24741
24814
  "entities"?: Array<Models.Schedule>;
24742
24815
  "pageSize"?: number;
@@ -25443,6 +25516,7 @@ declare namespace Models {
25443
25516
  "toAddressMessengerType": string;
25444
25517
  "textBody"?: string;
25445
25518
  "messagingTemplate"?: Models.MessagingTemplateRequest;
25519
+ "useExistingActiveConversation"?: boolean;
25446
25520
  }
25447
25521
 
25448
25522
  export interface SendAgentlessOutboundMessageResponse {
@@ -25453,6 +25527,7 @@ declare namespace Models {
25453
25527
  "messengerType"?: string;
25454
25528
  "textBody"?: string;
25455
25529
  "messagingTemplate"?: Models.MessagingTemplateRequest;
25530
+ "useExistingActiveConversation"?: boolean;
25456
25531
  "timestamp"?: string;
25457
25532
  "selfUri"?: string;
25458
25533
  "user"?: Models.AddressableEntityRef;
@@ -25569,6 +25644,11 @@ declare namespace Models {
25569
25644
  "assignedDate"?: string;
25570
25645
  }
25571
25646
 
25647
+ export interface SetTimeOffLimitValuesRequest {
25648
+ "values"?: Array<Models.TimeOffLimitRange>;
25649
+ "metadata": Models.WfmVersionedEntityMetadata;
25650
+ }
25651
+
25572
25652
  export interface SetUuiDataRequest {
25573
25653
  "uuiData"?: string;
25574
25654
  }
@@ -25581,6 +25661,10 @@ declare namespace Models {
25581
25661
  "values"?: Array<Models.RoutePathRequest>;
25582
25662
  }
25583
25663
 
25664
+ export interface SetWrapperString {
25665
+ "values"?: Array<string>;
25666
+ }
25667
+
25584
25668
  export interface Share {
25585
25669
  "id"?: string;
25586
25670
  "name"?: string;
@@ -26251,6 +26335,10 @@ declare namespace Models {
26251
26335
  "query": Array<Models.SuggestSearchCriteria>;
26252
26336
  }
26253
26337
 
26338
+ export interface SupportCenterSettings {
26339
+ "enabled"?: boolean;
26340
+ }
26341
+
26254
26342
  export interface SupportedContentReference {
26255
26343
  "id": string;
26256
26344
  "name"?: string;
@@ -26750,6 +26838,56 @@ declare namespace Models {
26750
26838
  "hours"?: number;
26751
26839
  }
26752
26840
 
26841
+ export interface TimeOffLimit {
26842
+ "id"?: string;
26843
+ "granularity"?: string;
26844
+ "defaultLimitMinutes"?: number;
26845
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26846
+ "selfUri"?: string;
26847
+ }
26848
+
26849
+ export interface TimeOffLimitListing {
26850
+ "entities"?: Array<Models.TimeOffLimit>;
26851
+ }
26852
+
26853
+ export interface TimeOffLimitRange {
26854
+ "startDate": string;
26855
+ "granularity": string;
26856
+ "limitMinutesPerInterval": Array<number>;
26857
+ }
26858
+
26859
+ export interface TimeOffLimitReference {
26860
+ "id"?: string;
26861
+ "selfUri"?: string;
26862
+ }
26863
+
26864
+ export interface TimeOffLimitValueRange {
26865
+ "timeOffLimit"?: Models.TimeOffLimitReference;
26866
+ "startDate": string;
26867
+ "granularity": string;
26868
+ "limitMinutesPerInterval"?: Array<number>;
26869
+ "allocatedMinutesPerInterval"?: Array<number>;
26870
+ "waitlistedMinutesPerInterval"?: Array<number>;
26871
+ "waitlistedRequestsPerInterval"?: Array<number>;
26872
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26873
+ }
26874
+
26875
+ export interface TimeOffPlan {
26876
+ "id"?: string;
26877
+ "name"?: string;
26878
+ "activityCodeIds"?: Array<string>;
26879
+ "timeOffLimits"?: Array<Models.TimeOffLimitReference>;
26880
+ "autoApprovalRule"?: string;
26881
+ "daysBeforeStartToExpireFromWaitlist"?: number;
26882
+ "active"?: boolean;
26883
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26884
+ "selfUri"?: string;
26885
+ }
26886
+
26887
+ export interface TimeOffPlanListing {
26888
+ "entities"?: Array<Models.TimeOffPlan>;
26889
+ }
26890
+
26753
26891
  export interface TimeOffRequest {
26754
26892
  "id": string;
26755
26893
  "user": Models.UserReference;
@@ -26795,6 +26933,11 @@ declare namespace Models {
26795
26933
  "dateRange"?: Models.DateRange;
26796
26934
  }
26797
26935
 
26936
+ export interface TimeOffRequestReference {
26937
+ "id"?: string;
26938
+ "selfUri"?: string;
26939
+ }
26940
+
26798
26941
  export interface TimeOffRequestResponse {
26799
26942
  "id"?: string;
26800
26943
  "user"?: Models.UserReference;
@@ -27713,6 +27856,21 @@ declare namespace Models {
27713
27856
  "metadata": Models.WfmVersionedEntityMetadata;
27714
27857
  }
27715
27858
 
27859
+ export interface UpdateTimeOffLimitRequest {
27860
+ "defaultLimitMinutes"?: number;
27861
+ "metadata": Models.WfmVersionedEntityMetadata;
27862
+ }
27863
+
27864
+ export interface UpdateTimeOffPlanRequest {
27865
+ "name"?: string;
27866
+ "activityCodeIds"?: Models.SetWrapperString;
27867
+ "timeOffLimitIds"?: Models.SetWrapperString;
27868
+ "autoApprovalRule"?: string;
27869
+ "daysBeforeStartToExpireFromWaitlist"?: number;
27870
+ "active"?: boolean;
27871
+ "metadata": Models.WfmVersionedEntityMetadata;
27872
+ }
27873
+
27716
27874
  export interface UpdateUser {
27717
27875
  "id"?: string;
27718
27876
  "name"?: string;
@@ -28275,6 +28433,7 @@ declare namespace Models {
28275
28433
  "modifiedBy"?: string;
28276
28434
  "createdBy"?: string;
28277
28435
  "memberCount"?: number;
28436
+ "userMemberCount"?: number;
28278
28437
  "joinedMemberCount"?: number;
28279
28438
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
28280
28439
  "routingRules"?: Array<Models.RoutingRule>;
@@ -28285,6 +28444,7 @@ declare namespace Models {
28285
28444
  "emailInQueueFlow"?: Models.DomainEntityRef;
28286
28445
  "messageInQueueFlow"?: Models.DomainEntityRef;
28287
28446
  "whisperPrompt"?: Models.DomainEntityRef;
28447
+ "onHoldPrompt"?: Models.DomainEntityRef;
28288
28448
  "enableTranscription"?: boolean;
28289
28449
  "enableManualAssignment"?: boolean;
28290
28450
  "callingPartyName"?: string;
@@ -28392,7 +28552,6 @@ declare namespace Models {
28392
28552
  export interface UserRoutingStatusUserParam {
28393
28553
  "key"?: string;
28394
28554
  "value"?: string;
28395
- "additionalProperties"?: object;
28396
28555
  }
28397
28556
 
28398
28557
  export interface UserRoutingStatusUserRoutingStatus {
@@ -28567,6 +28726,12 @@ declare namespace Models {
28567
28726
  "lastAssociatedStation"?: Models.UserStation;
28568
28727
  }
28569
28728
 
28729
+ export interface UserTimeOffRequestReference {
28730
+ "id"?: string;
28731
+ "user": Models.UserReference;
28732
+ "selfUri"?: string;
28733
+ }
28734
+
28570
28735
  export interface UserTokensTopicTokenNotification {
28571
28736
  "user"?: Models.UserTokensTopicUriReference;
28572
28737
  "ipAddress"?: string;
@@ -29022,6 +29187,17 @@ declare namespace Models {
29022
29187
  "results": Array<Models.VoicemailMessage>;
29023
29188
  }
29024
29189
 
29190
+ export interface WaitlistPosition {
29191
+ "timeOffRequest"?: Models.TimeOffRequestReference;
29192
+ "timeOffLimit"?: Models.TimeOffLimitReference;
29193
+ "date"?: string;
29194
+ "waitlistPosition"?: number;
29195
+ }
29196
+
29197
+ export interface WaitlistPositionListing {
29198
+ "entities"?: Array<Models.WaitlistPosition>;
29199
+ }
29200
+
29025
29201
  export interface WebChatConfig {
29026
29202
  "webChatSkin"?: string;
29027
29203
  }
@@ -29157,6 +29333,7 @@ declare namespace Models {
29157
29333
  "languages"?: Array<string>;
29158
29334
  "defaultLanguage"?: string;
29159
29335
  "messenger"?: Models.MessengerSettings;
29336
+ "supportCenter"?: Models.SupportCenterSettings;
29160
29337
  "cobrowse"?: Models.CobrowseSettings;
29161
29338
  "journeyEvents"?: Models.JourneyEventsSettings;
29162
29339
  "authenticationSettings"?: Models.AuthenticationSettings;
@@ -29514,6 +29691,7 @@ declare namespace Models {
29514
29691
  "schedulingCanceledBy"?: Models.WfmBuScheduleRunTopicUserReference;
29515
29692
  "schedulingCompletedTime"?: string;
29516
29693
  "messageCount"?: number;
29694
+ "messageSeverityCounts"?: Array<Models.WfmBuScheduleRunTopicSchedulerMessageSeverityCount>;
29517
29695
  }
29518
29696
 
29519
29697
  export interface WfmBuScheduleRunTopicBuSchedulingRunProgressNotification {
@@ -29522,6 +29700,11 @@ declare namespace Models {
29522
29700
  "result"?: Models.WfmBuScheduleRunTopicBuScheduleRun;
29523
29701
  }
29524
29702
 
29703
+ export interface WfmBuScheduleRunTopicSchedulerMessageSeverityCount {
29704
+ "severity"?: string;
29705
+ "count"?: number;
29706
+ }
29707
+
29525
29708
  export interface WfmBuScheduleRunTopicUserReference {
29526
29709
  "id"?: string;
29527
29710
  }
@@ -29544,6 +29727,7 @@ declare namespace Models {
29544
29727
  "failed"?: boolean;
29545
29728
  "runId"?: string;
29546
29729
  "messageCount"?: number;
29730
+ "messageSeverityCounts"?: Array<Models.WfmBuScheduleTopicSchedulerMessageSeverityCount>;
29547
29731
  }
29548
29732
 
29549
29733
  export interface WfmBuScheduleTopicBuScheduleMetadata {
@@ -29574,6 +29758,11 @@ declare namespace Models {
29574
29758
  "id"?: string;
29575
29759
  }
29576
29760
 
29761
+ export interface WfmBuScheduleTopicSchedulerMessageSeverityCount {
29762
+ "severity"?: string;
29763
+ "count"?: number;
29764
+ }
29765
+
29577
29766
  export interface WfmBuScheduleTopicUserReference {
29578
29767
  "id"?: string;
29579
29768
  }
@@ -30004,6 +30193,12 @@ declare namespace Models {
30004
30193
  "status"?: string;
30005
30194
  }
30006
30195
 
30196
+ export interface WfmScheduleActivity {
30197
+ "userReference"?: Models.UserReference;
30198
+ "activities"?: Array<Models.ScheduleActivity>;
30199
+ "fullDayTimeOffMarkers"?: Array<Models.FullDayTimeOffMarker>;
30200
+ }
30201
+
30007
30202
  export interface WfmScheduleReference {
30008
30203
  "id": string;
30009
30204
  "businessUnit": Models.WfmBusinessUnitReference;