purecloud-platform-client-v2 123.0.0 → 126.1.0

package/index.d.ts

@@ -128,7 +128,6 @@ declare class AnalyticsApi {
   	getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>; 
   	getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>; 
   	getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>; 
-  	patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>; 
   	postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>; 
   	postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>; 
   	postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>; 
@@ -2472,17 +2471,23 @@ declare namespace OrganizationApi {
 
 declare class OrganizationAuthorizationApi {  
   	deleteOrgauthorizationTrustee(trusteeOrgId: string): Promise<void>; 
+  	deleteOrgauthorizationTrusteeCloneduser(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrustor(trustorOrgId: string): Promise<void>; 
+  	deleteOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<void>; 
   	deleteOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<void>; 
   	getOrgauthorizationPairing(pairingId: string): Promise<Models.TrustRequest>; 
   	getOrgauthorizationTrustee(trusteeOrgId: string): Promise<Models.Trustee>; 
+  	getOrgauthorizationTrusteeClonedusers(trusteeOrgId: string): Promise<Models.ClonedUserEntityListing>; 
   	getOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>; 
   	getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<Models.UserAuthorization>; 
   	getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise<Models.TrustUserEntityListing>; 
   	getOrgauthorizationTrustees(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteesOptions): Promise<Models.TrustEntityListing>; 
+  	getOrgauthorizationTrusteesDefault(): Promise<Models.Trustee>; 
   	getOrgauthorizationTrustor(trustorOrgId: string): Promise<Models.Trustor>; 
+  	getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>; 
+  	getOrgauthorizationTrustorClonedusers(trustorOrgId: string): Promise<Models.ClonedUserEntityListing>; 
   	getOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>; 
   	getOrgauthorizationTrustorUsers(trustorOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorUsersOptions): Promise<Models.TrustUserEntityListing>; 
   	getOrgauthorizationTrustors(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorsOptions): Promise<Models.TrustorEntityListing>; 
@@ -2490,10 +2495,12 @@ declare class OrganizationAuthorizationApi {
   	postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustUser>; 
   	postOrgauthorizationTrustees(body: Models.TrustCreate): Promise<Models.Trustee>; 
   	postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise<Models.AuditQueryResponse>; 
+  	postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise<Models.Trustee>; 
   	postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise<Models.AuditQueryResponse>; 
   	putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise<Models.Trustee>; 
   	putOrgauthorizationTrusteeUserRoledivisions(trusteeOrgId: string, trusteeUserId: string, body: Models.RoleDivisionGrants): Promise<Models.UserAuthorization>; 
   	putOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string, body: Array<string>): Promise<Models.UserAuthorization>; 
+  	putOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>; 
   	putOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
 }
 
@@ -2520,6 +2527,10 @@ declare namespace OrganizationAuthorizationApi {
 		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
+	export interface postOrgauthorizationTrusteesDefaultOptions { 
+		"assignDefaultRole"?: boolean;
+		"autoExpire"?: boolean;
+	}
 	export interface postOrgauthorizationTrustorAuditsOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
@@ -3293,7 +3304,7 @@ declare class RoutingApi {
   	deleteRoutingSettings(): Promise<void>; 
   	deleteRoutingSkill(skillId: string): Promise<void>; 
   	deleteRoutingSmsAddress(addressId: string): Promise<void>; 
-  	deleteRoutingSmsPhonenumber(addressId: string): Promise<void>; 
+  	deleteRoutingSmsPhonenumber(addressId: string, opts?: RoutingApi.deleteRoutingSmsPhonenumberOptions): Promise<void>; 
   	deleteRoutingUserUtilization(userId: string): Promise<void>; 
   	deleteRoutingUtilization(): Promise<void>; 
   	deleteRoutingWrapupcode(codeId: string): Promise<void>; 
@@ -3371,7 +3382,7 @@ declare class RoutingApi {
   	postRoutingQueues(body: Models.CreateQueueRequest): Promise<Models.Queue>; 
   	postRoutingSkills(body: Models.RoutingSkill): Promise<Models.RoutingSkill>; 
   	postRoutingSmsAddresses(body: Models.SmsAddressProvision): Promise<Models.SmsAddress>; 
-  	postRoutingSmsPhonenumbers(body: Models.SmsPhoneNumberProvision): Promise<Models.SmsPhoneNumber>; 
+  	postRoutingSmsPhonenumbers(body: Models.SmsPhoneNumberProvision, opts?: RoutingApi.postRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumber>; 
   	postRoutingWrapupcodes(body: Models.WrapupCode): Promise<Models.WrapupCode>; 
   	postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost): Promise<Models.UserRoutingLanguage>; 
   	postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>; 
@@ -3380,7 +3391,7 @@ declare class RoutingApi {
   	putRoutingQueue(queueId: string, body: Models.QueueRequest): Promise<Models.Queue>; 
   	putRoutingSettings(body: Models.RoutingSettings): Promise<Models.RoutingSettings>; 
   	putRoutingSettingsTranscription(body: Models.TranscriptionSettings): Promise<Models.TranscriptionSettings>; 
-  	putRoutingSmsPhonenumber(addressId: string, body: Models.SmsPhoneNumber): Promise<Models.SmsPhoneNumber>; 
+  	putRoutingSmsPhonenumber(addressId: string, body: Models.SmsPhoneNumber, opts?: RoutingApi.putRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>; 
   	putRoutingUserUtilization(userId: string, body: Models.Utilization): Promise<Models.AgentMaxUtilization>; 
   	putRoutingUtilization(body: Models.Utilization): Promise<Models.Utilization>; 
   	putRoutingWrapupcode(codeId: string, body: Models.WrapupCode): Promise<Models.WrapupCode>; 
@@ -3392,6 +3403,9 @@ declare namespace RoutingApi {
 	export interface deleteRoutingQueueOptions { 
 		"forceDelete"?: boolean;
 	}
+	export interface deleteRoutingSmsPhonenumberOptions { 
+		"async"?: boolean;
+	}
 	export interface getRoutingAssessmentsOptions { 
 		"before"?: string;
 		"after"?: string;
@@ -3480,7 +3494,6 @@ declare namespace RoutingApi {
 	export interface getRoutingQueuesDivisionviewsAllOptions { 
 		"pageSize"?: number;
 		"pageNumber"?: number;
-		"sortBy"?: string;
 		"sortOrder"?: string;
 	}
 	export interface getRoutingQueuesMeOptions { 
@@ -3560,6 +3573,12 @@ declare namespace RoutingApi {
 	export interface postRoutingQueueUsersOptions { 
 		"_delete"?: boolean;
 	}
+	export interface postRoutingSmsPhonenumbersOptions { 
+		"async"?: boolean;
+	}
+	export interface putRoutingSmsPhonenumberOptions { 
+		"async"?: boolean;
+	}
 }
 
 declare class SCIMApi {  
@@ -3808,6 +3827,8 @@ declare namespace SearchApi {
 
 declare class SpeechTextAnalyticsApi {  
   	deleteSpeechandtextanalyticsProgram(programId: string, opts?: SpeechTextAnalyticsApi.deleteSpeechandtextanalyticsProgramOptions): Promise<void>; 
+  	deleteSpeechandtextanalyticsSentimentfeedback(): Promise<void>; 
+  	deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId(sentimentFeedbackId: string): Promise<void>; 
   	deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>; 
   	getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>; 
   	getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>; 
@@ -3819,6 +3840,7 @@ declare class SpeechTextAnalyticsApi {
   	getSpeechandtextanalyticsProgramsMappings(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsMappingsOptions): Promise<Models.ProgramsMappingsEntityListing>; 
   	getSpeechandtextanalyticsProgramsPublishjob(jobId: string): Promise<Models.ProgramJob>; 
   	getSpeechandtextanalyticsProgramsUnpublished(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsUnpublishedOptions): Promise<Models.UnpublishedProgramsEntityListing>; 
+  	getSpeechandtextanalyticsSentimentfeedback(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsSentimentfeedbackOptions): Promise<Models.SentimentFeedbackEntityListing>; 
   	getSpeechandtextanalyticsSettings(): Promise<Models.SpeechTextAnalyticsSettingsResponse>; 
   	getSpeechandtextanalyticsTopic(topicId: string): Promise<Models.Topic>; 
   	getSpeechandtextanalyticsTopics(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsTopicsOptions): Promise<Models.TopicsEntityListing>; 
@@ -3829,6 +3851,7 @@ declare class SpeechTextAnalyticsApi {
   	postSpeechandtextanalyticsPrograms(body: Models.ProgramRequest): Promise<Models.Program>; 
   	postSpeechandtextanalyticsProgramsGeneralJobs(body: Models.GeneralProgramJobRequest): Promise<Models.GeneralProgramJob>; 
   	postSpeechandtextanalyticsProgramsPublishjobs(body: Models.ProgramJobRequest): Promise<Models.ProgramJob>; 
+  	postSpeechandtextanalyticsSentimentfeedback(body: Models.SentimentFeedback): Promise<Models.SentimentFeedback>; 
   	postSpeechandtextanalyticsTopics(body: Models.TopicRequest): Promise<Models.Topic>; 
   	postSpeechandtextanalyticsTopicsPublishjobs(body: Models.TopicJobRequest): Promise<Models.TopicJob>; 
   	postSpeechandtextanalyticsTranscriptsSearch(body: Models.TranscriptSearchRequest): Promise<Models.JsonSearchResponse>; 
@@ -3854,6 +3877,9 @@ declare namespace SpeechTextAnalyticsApi {
 		"nextPage"?: string;
 		"pageSize"?: number;
 	}
+	export interface getSpeechandtextanalyticsSentimentfeedbackOptions { 
+		"dialect"?: string;
+	}
 	export interface getSpeechandtextanalyticsTopicsOptions { 
 		"nextPage"?: string;
 		"pageSize"?: number;
@@ -4584,7 +4610,8 @@ declare class VoicemailApi {
   	postVoicemailMessages(opts?: VoicemailApi.postVoicemailMessagesOptions): Promise<Models.VoicemailMessage>; 
   	postVoicemailSearch(body: Models.VoicemailSearchRequest): Promise<Models.VoicemailsSearchResponse>; 
   	putVoicemailMessage(messageId: string, body: Models.VoicemailMessage): Promise<Models.VoicemailMessage>; 
-  	putVoicemailPolicy(body: Models.VoicemailOrganizationPolicy): Promise<Models.VoicemailOrganizationPolicy>;
+  	putVoicemailPolicy(body: Models.VoicemailOrganizationPolicy): Promise<Models.VoicemailOrganizationPolicy>; 
+  	putVoicemailUserpolicy(userId: string, body: Models.VoicemailUserPolicy): Promise<Models.VoicemailUserPolicy>;
 }
 
 declare namespace VoicemailApi { 
@@ -4708,6 +4735,8 @@ declare class WorkforceManagementApi {
   	deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>; 
   	deleteWorkforcemanagementCalendarUrlIcs(): Promise<void>; 
   	deleteWorkforcemanagementManagementunit(managementUnitId: string): Promise<void>; 
+  	deleteWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<void>; 
+  	deleteWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string): Promise<void>; 
   	deleteWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string): Promise<void>; 
   	getWorkforcemanagementAdherence(userId: Array<string>): Promise<Array<Models.UserScheduleAdherence>>; 
@@ -4750,7 +4779,12 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementManagementunitAgentShifttrades(managementUnitId: string, agentId: string): Promise<Models.ShiftTradeListResponse>; 
   	getWorkforcemanagementManagementunitShifttradesMatched(managementUnitId: string): Promise<Models.ShiftTradeMatchesSummaryResponse>; 
   	getWorkforcemanagementManagementunitShifttradesUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>; 
+  	getWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<Models.TimeOffLimit>; 
+  	getWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string): Promise<Models.TimeOffLimitListing>; 
+  	getWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<Models.TimeOffPlan>; 
+  	getWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string): Promise<Models.TimeOffPlanListing>; 
   	getWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>; 
+  	getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.QueryTimeOffLimitValuesResponse>; 
   	getWorkforcemanagementManagementunitUserTimeoffrequests(managementUnitId: string, userId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitUserTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>; 
   	getWorkforcemanagementManagementunitUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>; 
   	getWorkforcemanagementManagementunitWeekSchedule(managementUnitId: string, weekId: string, scheduleId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWeekScheduleOptions): Promise<Models.WeekScheduleResponse>; 
@@ -4766,6 +4800,7 @@ declare class WorkforceManagementApi {
   	getWorkforcemanagementSchedulingjob(jobId: string): Promise<Models.SchedulingStatusResponse>; 
   	getWorkforcemanagementShifttrades(): Promise<Models.ShiftTradeListResponse>; 
   	getWorkforcemanagementTimeoffrequest(timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>; 
+  	getWorkforcemanagementTimeoffrequestWaitlistpositions(timeOffRequestId: string): Promise<Models.WaitlistPositionListing>; 
   	getWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.getWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>; 
   	patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnit>; 
   	patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>; 
@@ -4773,6 +4808,8 @@ declare class WorkforceManagementApi {
   	patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>; 
   	patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>; 
   	patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>; 
+  	patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>; 
+  	patchWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeoffplanOptions): Promise<Models.TimeOffPlan>; 
   	patchWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitUserTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>; 
   	patchWorkforcemanagementManagementunitWeekShifttrade(managementUnitId: string, weekDateId: string, body: Models.PatchShiftTradeRequest, tradeId: string): Promise<Models.ShiftTradeResponse>; 
   	patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>; 
@@ -4800,8 +4837,12 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementManagementunitHistoricaladherencequery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitHistoricaladherencequeryOptions): Promise<Models.WfmHistoricalAdherenceResponse>; 
   	postWorkforcemanagementManagementunitMove(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitMoveOptions): Promise<Models.MoveManagementUnitResponse>; 
   	postWorkforcemanagementManagementunitSchedulesSearch(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitSchedulesSearchOptions): Promise<Models.UserScheduleContainer>; 
+  	postWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsOptions): Promise<Models.TimeOffLimit>; 
+  	postWorkforcemanagementManagementunitTimeofflimitsValuesQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions): Promise<Models.QueryTimeOffLimitValuesResponse>; 
+  	postWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffplansOptions): Promise<Models.TimeOffPlan>; 
   	postWorkforcemanagementManagementunitTimeoffrequests(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>; 
   	postWorkforcemanagementManagementunitTimeoffrequestsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions): Promise<Models.TimeOffRequestListing>; 
+  	postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions): Promise<Models.WaitlistPositionListing>; 
   	postWorkforcemanagementManagementunitWeekShifttradeMatch(managementUnitId: string, weekDateId: string, body: Models.MatchShiftTradeRequest, tradeId: string): Promise<Models.MatchShiftTradeResponse>; 
   	postWorkforcemanagementManagementunitWeekShifttrades(managementUnitId: string, weekDateId: string, body: Models.AddShiftTradeRequest): Promise<Models.ShiftTradeResponse>; 
   	postWorkforcemanagementManagementunitWeekShifttradesSearch(managementUnitId: string, weekDateId: string, body: Models.SearchShiftTradesRequest): Promise<Models.SearchShiftTradesResponse>; 
@@ -4814,7 +4855,9 @@ declare class WorkforceManagementApi {
   	postWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnit>; 
   	postWorkforcemanagementNotificationsUpdate(opts?: WorkforceManagementApi.postWorkforcemanagementNotificationsUpdateOptions): Promise<Models.UpdateNotificationsResponse>; 
   	postWorkforcemanagementSchedules(opts?: WorkforceManagementApi.postWorkforcemanagementSchedulesOptions): Promise<Models.UserScheduleContainer>; 
-  	postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>;
+  	postWorkforcemanagementTimeofflimitsAvailableQuery(opts?: WorkforceManagementApi.postWorkforcemanagementTimeofflimitsAvailableQueryOptions): Promise<Models.AvailableTimeOffResponse>; 
+  	postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>; 
+  	putWorkforcemanagementManagementunitTimeofflimitValues(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.putWorkforcemanagementManagementunitTimeofflimitValuesOptions): Promise<Models.TimeOffLimit>;
 }
 
 declare namespace WorkforceManagementApi { 
@@ -4916,6 +4959,12 @@ declare namespace WorkforceManagementApi {
 	export interface patchWorkforcemanagementManagementunitOptions { 
 		"body"?: Models.UpdateManagementUnitRequest;
 	}
+	export interface patchWorkforcemanagementManagementunitTimeofflimitOptions { 
+		"body"?: Models.UpdateTimeOffLimitRequest;
+	}
+	export interface patchWorkforcemanagementManagementunitTimeoffplanOptions { 
+		"body"?: Models.UpdateTimeOffPlanRequest;
+	}
 	export interface patchWorkforcemanagementManagementunitUserTimeoffrequestOptions { 
 		"body"?: Models.AdminTimeOffRequestPatch;
 	}
@@ -4986,12 +5035,24 @@ declare namespace WorkforceManagementApi {
 	export interface postWorkforcemanagementManagementunitSchedulesSearchOptions { 
 		"body"?: Models.UserListScheduleRequestBody;
 	}
+	export interface postWorkforcemanagementManagementunitTimeofflimitsOptions { 
+		"body"?: Models.CreateTimeOffLimitRequest;
+	}
+	export interface postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions { 
+		"body"?: Models.QueryTimeOffLimitValuesRequest;
+	}
+	export interface postWorkforcemanagementManagementunitTimeoffplansOptions { 
+		"body"?: Models.CreateTimeOffPlanRequest;
+	}
 	export interface postWorkforcemanagementManagementunitTimeoffrequestsOptions { 
 		"body"?: Models.CreateAdminTimeOffRequest;
 	}
 	export interface postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions { 
 		"body"?: Models.TimeOffRequestQueryBody;
 	}
+	export interface postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions { 
+		"body"?: Models.QueryWaitlistPositionsRequest;
+	}
 	export interface postWorkforcemanagementManagementunitWeekShifttradesStateBulkOptions { 
 		"forceAsync"?: boolean;
 	}
@@ -5021,9 +5082,15 @@ declare namespace WorkforceManagementApi {
 	export interface postWorkforcemanagementSchedulesOptions { 
 		"body"?: Models.CurrentUserScheduleRequestBody;
 	}
+	export interface postWorkforcemanagementTimeofflimitsAvailableQueryOptions { 
+		"body"?: Models.AvailableTimeOffRequest;
+	}
 	export interface postWorkforcemanagementTimeoffrequestsOptions { 
 		"body"?: Models.CreateAgentTimeOffRequest;
 	}
+	export interface putWorkforcemanagementManagementunitTimeofflimitValuesOptions { 
+		"body"?: Models.SetTimeOffLimitValuesRequest;
+	}
 }
 
 declare namespace Models { 
@@ -5041,9 +5108,60 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AcdEndDetailEventTopicAcdEndEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"disconnectType"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"queueId"?: string;
+		"divisionId"?: string;
+		"acdOutcome"?: string;
+		"answeredUserId"?: string;
+		"requestedRoutings"?: Array<string>;
+		"usedRouting"?: string;
+		"requestedRoutingSkillIds"?: Array<string>;
+		"requestedLanguageId"?: string;
+		"requestedRoutingUserIds"?: Array<string>;
+		"routingPriority"?: number;
+		"connectedDurationMs"?: number;
+	}
+	
+	export interface AcdStartDetailEventTopicAcdStartEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"queueId"?: string;
+		"divisionId"?: string;
+	}
+	
 	export interface AchievedOutcome { 
 		"id"?: string;
-		"outcome"?: Models.AddressableEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -5125,6 +5243,7 @@ declare namespace Models {
 		"mediaType"?: string;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
 		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
+		"openActionFields"?: Models.OpenActionFields;
 	}
 	
 	export interface ActionMapActionTemplate { 
@@ -5259,6 +5378,29 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface AcwDetailEventTopicAfterCallWorkEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"userId"?: string;
+		"queueId"?: string;
+		"wrapupCode"?: string;
+		"wrapupDurationMs"?: number;
+	}
+	
 	export interface AcwSettings { 
 		"wrapupPrompt"?: string;
 		"timeoutMs"?: number;
@@ -5717,10 +5859,6 @@ declare namespace Models {
 		"ranges"?: Array<Models.AggregationRange>;
 	}
 	
-	export interface AnalyticsReportingSettings { 
-		"piiMaskingEnabled"?: boolean;
-	}
-	
 	export interface AnalyticsResolution { 
 		"eventTime"?: string;
 		"queueId"?: string;
@@ -6216,7 +6354,6 @@ declare namespace Models {
 	
 	export interface AssignedSegment { 
 		"id"?: string;
-		"segment"?: Models.AddressableEntityRef;
 		"selfUri"?: string;
 	}
 	
@@ -6228,6 +6365,11 @@ declare namespace Models {
 		"endTime"?: string;
 	}
 	
+	export interface AssociatedValueField { 
+		"dataType": string;
+		"name": string;
+	}
+	
 	export interface AsyncConversationQuery { 
 		"conversationFilters"?: Array<Models.ConversationDetailQueryFilter>;
 		"segmentFilters"?: Array<Models.SegmentDetailQueryFilter>;
@@ -6332,6 +6474,13 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface AttributeDetailEventTopicAttributeUpdateEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"attributes"?: { [key: string]: string; };
+	}
+	
 	export interface AttributeFilterItem { 
 		"id"?: string;
 		"operator"?: string;
@@ -6625,6 +6774,24 @@ declare namespace Models {
 		"wfmSchedule"?: Models.WfmScheduleReference;
 	}
 	
+	export interface AvailableTimeOffRange { 
+		"timeOffLimit"?: Models.TimeOffLimitReference;
+		"startDate"?: string;
+		"granularity"?: string;
+		"availableMinutesPerInterval"?: Array<number>;
+		"waitlistedRequestsPerInterval"?: Array<number>;
+		"waitlistEnabled"?: boolean;
+	}
+	
+	export interface AvailableTimeOffRequest { 
+		"activityCodeId": string;
+		"dateRanges"?: Array<Models.LocalDateRange>;
+	}
+	
+	export interface AvailableTimeOffResponse { 
+		"values"?: Array<Models.AvailableTimeOffRange>;
+	}
+	
 	export interface AvailableTopic { 
 		"description"?: string;
 		"id"?: string;
@@ -7586,6 +7753,7 @@ declare namespace Models {
 		"type"?: string;
 		"text"?: string;
 		"payload"?: string;
+		"messageType"?: string;
 	}
 	
 	export interface CalendarUrlResponse { 
@@ -8548,6 +8716,19 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface ClonedUser { 
+		"id"?: string;
+		"name"?: string;
+		"trustor"?: Models.DomainEntityRef;
+		"selfUri"?: string;
+	}
+	
+	export interface ClonedUserEntityListing { 
+		"total"?: number;
+		"entities"?: Array<Models.ClonedUser>;
+		"selfUri"?: string;
+	}
+	
 	export interface CloseButtonStyleProperties { 
 		"color"?: string;
 		"opacity"?: number;
@@ -8690,12 +8871,14 @@ declare namespace Models {
 		"lengthInMinutes": number;
 		"attendeeIds": Array<string>;
 		"facilitatorIds"?: Array<string>;
+		"interruptibleAppointmentIds"?: Array<string>;
 	}
 	
 	export interface CoachingSlotsResponse { 
 		"suggestedSlots"?: Array<Models.CoachingSlot>;
 		"attendeeSchedules"?: Array<Models.UserAvailableTimes>;
 		"facilitatorSchedules"?: Array<Models.UserAvailableTimes>;
+		"wfmScheduleActivities"?: Array<Models.WfmScheduleActivity>;
 	}
 	
 	export interface CobrowseConversation { 
@@ -10062,6 +10245,12 @@ declare namespace Models {
 		"action"?: string;
 	}
 	
+	export interface ConversationContentStory { 
+		"type"?: string;
+		"url"?: string;
+		"replyToId"?: string;
+	}
+	
 	export interface ConversationDeletionProtectionQuery { 
 		"conversationIds": Array<string>;
 	}
@@ -10239,6 +10428,12 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface ConversationEventCoBrowse { 
+		"type": string;
+		"sessionId"?: string;
+		"sessionJoinToken"?: string;
+	}
+	
 	export interface ConversationEventTopicAddress { 
 		"name"?: string;
 		"nameRaw"?: string;
@@ -10652,6 +10847,7 @@ declare namespace Models {
 	export interface ConversationMessageContent { 
 		"contentType": string;
 		"location"?: Models.ConversationContentLocation;
+		"story"?: Models.ConversationContentStory;
 		"attachment"?: Models.ConversationContentAttachment;
 		"quickReply"?: Models.ConversationContentQuickReply;
 		"template"?: Models.ConversationContentNotificationTemplate;
@@ -10659,6 +10855,11 @@ declare namespace Models {
 		"generic"?: Models.ConversationContentGeneric;
 	}
 	
+	export interface ConversationMessageEvent { 
+		"eventType": string;
+		"coBrowse"?: Models.ConversationEventCoBrowse;
+	}
+	
 	export interface ConversationMessageEventTopicConversationRoutingData { 
 		"queue"?: Models.ConversationMessageEventTopicUriReference;
 		"language"?: Models.ConversationMessageEventTopicUriReference;
@@ -10840,6 +11041,7 @@ declare namespace Models {
 		"conversation"?: Models.AddressableEntityRef;
 		"sentimentScore"?: number;
 		"sentimentTrend"?: number;
+		"sentimentTrendClass"?: string;
 	}
 	
 	export interface ConversationNormalizedMessage { 
@@ -10848,6 +11050,7 @@ declare namespace Models {
 		"type": string;
 		"text"?: string;
 		"content"?: Array<Models.ConversationMessageContent>;
+		"events"?: Array<Models.ConversationMessageEvent>;
 		"status"?: string;
 		"reasons"?: Array<Models.ConversationReason>;
 		"originatingEntity"?: string;
@@ -11420,6 +11623,7 @@ declare namespace Models {
 		"conversationIds"?: Array<string>;
 		"participants"?: Array<Models.Destination>;
 		"uuiData"?: string;
+		"externalContactId"?: string;
 	}
 	
 	export interface CreateCallResponse { 
@@ -11488,6 +11692,7 @@ declare namespace Models {
 		"direction"?: string;
 		"htmlBody"?: string;
 		"textBody"?: string;
+		"externalContactId"?: string;
 	}
 	
 	export interface CreateIntegrationRequest { 
@@ -11520,7 +11725,6 @@ declare namespace Models {
 		"toAddressMessengerType": string;
 		"useExistingConversation"?: boolean;
 		"externalContactId"?: string;
-		"externalOrganizationId"?: string;
 	}
 	
 	export interface CreatePerformanceProfile { 
@@ -11561,6 +11765,7 @@ declare namespace Models {
 		"modifiedBy"?: string;
 		"createdBy"?: string;
 		"memberCount"?: number;
+		"userMemberCount"?: number;
 		"joinedMemberCount"?: number;
 		"mediaSettings"?: { [key: string]: Models.MediaSetting; };
 		"routingRules"?: Array<Models.RoutingRule>;
@@ -11624,6 +11829,20 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface CreateTimeOffLimitRequest { 
+		"granularity"?: string;
+		"defaultLimitMinutes"?: number;
+	}
+	
+	export interface CreateTimeOffPlanRequest { 
+		"name": string;
+		"activityCodeIds"?: Array<string>;
+		"timeOffLimitIds"?: Array<string>;
+		"autoApprovalRule": string;
+		"daysBeforeStartToExpireFromWaitlist"?: number;
+		"active": boolean;
+	}
+	
 	export interface CreateUser { 
 		"name": string;
 		"department"?: string;
@@ -11931,6 +12150,29 @@ declare namespace Models {
 		"values": Array<string>;
 	}
 	
+	export interface CustomerEndDetailEventTopicCustomerEndEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"disconnectType"?: string;
+		"mediaType"?: string;
+		"externalOrganizationId"?: string;
+		"externalContactId"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"interactingDurationMs"?: number;
+	}
+	
 	export interface CustomerInteractionCenter { 
 		"id"?: string;
 		"name"?: string;
@@ -11945,6 +12187,27 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface CustomerStartDetailEventTopicCustomerStartEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"externalOrganizationId"?: string;
+		"externalContactId"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+	}
+	
 	export interface DID { 
 		"id"?: string;
 		"name": string;
@@ -13672,6 +13935,14 @@ declare namespace Models {
 	
 	export interface DraftRequest { 
 		"intents"?: Array<Models.DraftIntents>;
+		"topic"?: Array<Models.DraftTopics>;
+	}
+	
+	export interface DraftTopics { 
+		"id": string;
+		"name": string;
+		"phrases": Array<string>;
+		"selfUri"?: string;
 	}
 	
 	export interface DraftValidationResult { 
@@ -15285,6 +15556,28 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface FlowEndDetailEventTopicFlowEndEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"disconnectType"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"subject"?: string;
+		"messageType"?: string;
+		"flowType"?: string;
+		"flowId"?: string;
+		"divisionId"?: string;
+		"flowVersion"?: string;
+		"connectedDurationMs"?: number;
+	}
+	
 	export interface FlowEntityListing { 
 		"entities"?: Array<Models.Flow>;
 		"pageSize"?: number;
@@ -15443,6 +15736,26 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface FlowStartDetailEventTopicFlowStartEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"subject"?: string;
+		"messageType"?: string;
+		"flowType"?: string;
+		"flowId"?: string;
+		"divisionId"?: string;
+		"flowVersion"?: string;
+	}
+	
 	export interface FlowVersion { 
 		"id"?: string;
 		"name"?: string;
@@ -15544,6 +15857,15 @@ declare namespace Models {
 		"localPart"?: string;
 	}
 	
+	export interface FullDayTimeOffMarker { 
+		"businessUnitDate"?: string;
+		"lengthMinutes"?: number;
+		"description"?: string;
+		"activityCodeId"?: string;
+		"paid"?: boolean;
+		"timeOffRequestId"?: string;
+	}
+	
 	export interface GDPRJourneyCustomer { 
 		"type"?: string;
 		"id"?: string;
@@ -15655,6 +15977,33 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GamificationScorecardChangeTopicMetric { 
+		"id"?: string;
+	}
+	
+	export interface GamificationScorecardChangeTopicPerformanceMetric { 
+		"metric"?: Models.GamificationScorecardChangeTopicMetric;
+		"points"?: number;
+		"value"?: number;
+		"punctualityEvents"?: Array<Models.GamificationScorecardChangeTopicPunctualityEvent>;
+	}
+	
+	export interface GamificationScorecardChangeTopicPunctualityEvent { 
+		"dateStart"?: string;
+		"dateScheduleStart"?: string;
+		"activityCode"?: string;
+		"points"?: number;
+	}
+	
+	export interface GamificationScorecardChangeTopicScorecardChange { 
+		"workday"?: string;
+		"divisionId"?: string;
+		"teamId"?: string;
+		"performanceProfileId"?: string;
+		"userId"?: string;
+		"performanceMetrics"?: Array<Models.GamificationScorecardChangeTopicPerformanceMetric>;
+	}
+	
 	export interface GamificationStatus { 
 		"isActive"?: boolean;
 		"dateStart"?: string;
@@ -15706,6 +16055,14 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface GenericTemplate { 
+		"title"?: string;
+		"description"?: string;
+		"url"?: string;
+		"components"?: Array<Models.RecordingButtonComponent>;
+		"actions"?: Models.RecordingContentActions;
+	}
+	
 	export interface GenesysBotConnector { 
 		"queryParameters"?: { [key: string]: string; };
 	}
@@ -16091,9 +16448,9 @@ declare namespace Models {
 		"started"?: string;
 		"completed"?: string;
 		"entities"?: Array<Models.HistoryEntry>;
+		"pageSize"?: number;
 		"total"?: number;
 		"pageNumber"?: number;
-		"pageSize"?: number;
 		"pageCount"?: number;
 	}
 	
@@ -16290,7 +16647,7 @@ declare namespace Models {
 		"skills"?: Array<Models.DomainEntityRef>;
 		"language"?: Models.DomainEntityRef;
 		"fromName": string;
-		"fromEmail": string;
+		"fromEmail"?: string;
 		"flow"?: Models.DomainEntityRef;
 		"replyEmailAddress"?: Models.QueueEmailAddress;
 		"autoBcc"?: Array<Models.EmailAddress>;
@@ -16677,20 +17034,150 @@ declare namespace Models {
 		"timezone"?: string;
 	}
 	
-	export interface JourneyPage { 
-		"url": string;
-		"title"?: string;
-		"domain": string;
-		"fragment"?: string;
-		"hostname": string;
-		"keywords"?: string;
-		"lang"?: string;
-		"pathname": string;
-		"queryString"?: string;
-		"breadcrumb"?: Array<string>;
+	export interface JourneyOutcomeEventsNotificationActionMap { 
+		"id"?: string;
+		"selfUri"?: string;
 	}
 	
-	export interface JourneyPattern { 
+	export interface JourneyOutcomeEventsNotificationBrowser { 
+		"family"?: string;
+		"version"?: string;
+		"lang"?: string;
+		"fingerprint"?: string;
+		"viewHeight"?: number;
+		"viewWidth"?: number;
+		"featuresFlash"?: boolean;
+		"featuresJava"?: boolean;
+		"featuresPdf"?: boolean;
+		"featuresWebrtc"?: boolean;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationDevice { 
+		"type"?: string;
+		"isMobile"?: boolean;
+		"screenHeight"?: number;
+		"screenWidth"?: number;
+		"fingerprint"?: string;
+		"osFamily"?: string;
+		"osVersion"?: string;
+		"category"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationExternalContact { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationGeoLocation { 
+		"country"?: string;
+		"countryName"?: string;
+		"latitude"?: number;
+		"longitude"?: number;
+		"locality"?: string;
+		"postalCode"?: string;
+		"region"?: string;
+		"regionName"?: string;
+		"timezone"?: string;
+		"source"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationMktCampaign { 
+		"content"?: string;
+		"medium"?: string;
+		"name"?: string;
+		"source"?: string;
+		"term"?: string;
+		"clickId"?: string;
+		"network"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcome { 
+		"id"?: string;
+		"selfUri"?: string;
+		"displayName"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcomeAchievedMessage { 
+		"outcome"?: Models.JourneyOutcomeEventsNotificationOutcome;
+		"browser"?: Models.JourneyOutcomeEventsNotificationBrowser;
+		"visitCreatedDate"?: string;
+		"ipAddress"?: string;
+		"ipOrganization"?: string;
+		"userAgentString"?: string;
+		"device"?: Models.JourneyOutcomeEventsNotificationDevice;
+		"geolocation"?: Models.JourneyOutcomeEventsNotificationGeoLocation;
+		"mktCampaign"?: Models.JourneyOutcomeEventsNotificationMktCampaign;
+		"visitReferrer"?: Models.JourneyOutcomeEventsNotificationReferrer;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcomeAttributionMessage { 
+		"outcome"?: Models.JourneyOutcomeEventsNotificationOutcome;
+		"outcomeTouchpoints"?: Array<Models.JourneyOutcomeEventsNotificationOutcomeTouchpoint>;
+		"segmentAssignments"?: Array<Models.JourneyOutcomeEventsNotificationSegment>;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcomeEventsNotification { 
+		"id"?: string;
+		"correlationId"?: string;
+		"externalContact"?: Models.JourneyOutcomeEventsNotificationExternalContact;
+		"createdDate"?: string;
+		"customerId"?: string;
+		"customerIdType"?: string;
+		"eventType"?: string;
+		"session"?: Models.JourneyOutcomeEventsNotificationSession;
+		"outcomeAchievedEvent"?: Models.JourneyOutcomeEventsNotificationOutcomeAchievedMessage;
+		"outcomeAttributionEventMessage"?: Models.JourneyOutcomeEventsNotificationOutcomeAttributionMessage;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcomeTouchpoint { 
+		"id"?: string;
+		"channels"?: Array<Models.JourneyOutcomeEventsNotificationOutcomeTouchpointChannel>;
+		"createdDate"?: string;
+		"actionMap"?: Models.JourneyOutcomeEventsNotificationActionMap;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationOutcomeTouchpointChannel { 
+		"type"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationReferrer { 
+		"url"?: string;
+		"domain"?: string;
+		"hostname"?: string;
+		"keywords"?: string;
+		"pathname"?: string;
+		"queryString"?: string;
+		"fragment"?: string;
+		"name"?: string;
+		"medium"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationSegment { 
+		"id"?: string;
+		"selfUri"?: string;
+		"assignedDate"?: string;
+	}
+	
+	export interface JourneyOutcomeEventsNotificationSession { 
+		"id"?: string;
+		"selfUri"?: string;
+		"type"?: string;
+	}
+	
+	export interface JourneyPage { 
+		"url": string;
+		"title"?: string;
+		"domain": string;
+		"fragment"?: string;
+		"hostname": string;
+		"keywords"?: string;
+		"lang"?: string;
+		"pathname": string;
+		"queryString"?: string;
+		"breadcrumb"?: Array<string>;
+	}
+	
+	export interface JourneyPattern { 
 		"criteria": Array<Models.Criteria>;
 		"count"?: number;
 		"streamType": string;
@@ -16698,30 +17185,348 @@ declare namespace Models {
 		"eventName"?: string;
 	}
 	
-	export interface JourneySegment { 
+	export interface JourneySegment { 
+		"id"?: string;
+		"isActive"?: boolean;
+		"displayName": string;
+		"version"?: number;
+		"description"?: string;
+		"color"?: string;
+		"scope"?: string;
+		"shouldDisplayToAgent"?: boolean;
+		"context"?: Models.Context;
+		"journey"?: Models.Journey;
+		"externalSegment"?: Models.ExternalSegment;
+		"assignmentExpirationDays"?: number;
+		"selfUri"?: string;
+		"createdDate"?: string;
+		"modifiedDate"?: string;
+	}
+	
+	export interface JourneySurveyQuestion { 
+		"type"?: string;
+		"label": string;
+		"customerProperty"?: string;
+		"choices"?: Array<string>;
+		"isMandatory"?: boolean;
+	}
+	
+	export interface JourneyWebActionEventsNotificationActionMap { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationActionMapPageUrlCondition { 
+		"values"?: Array<string>;
+		"operator"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationActionTarget { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationBlockedWebActionOfferMessage { 
+		"action"?: Models.JourneyWebActionEventsNotificationEventAction;
+		"actionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
+		"actionTarget"?: Models.JourneyWebActionEventsNotificationActionTarget;
+		"blockingReason"?: string;
+		"blockingActionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
+		"blockingAction"?: Models.JourneyWebActionEventsNotificationEventAction;
+		"blockingFrequencyCapBehaviour"?: string;
+		"blockingPageUrlConditions"?: Array<Models.JourneyWebActionEventsNotificationActionMapPageUrlCondition>;
+		"blockingScheduleGroup"?: Models.JourneyWebActionEventsNotificationScheduleGroup;
+		"blockingEmergencyScheduleGroup"?: Models.JourneyWebActionEventsNotificationEmergencyGroup;
+	}
+	
+	export interface JourneyWebActionEventsNotificationBrowser { 
+		"family"?: string;
+		"version"?: string;
+		"lang"?: string;
+		"fingerprint"?: string;
+		"viewHeight"?: number;
+		"viewWidth"?: number;
+		"featuresFlash"?: boolean;
+		"featuresJava"?: boolean;
+		"featuresPdf"?: boolean;
+		"featuresWebrtc"?: boolean;
+	}
+	
+	export interface JourneyWebActionEventsNotificationDevice { 
+		"type"?: string;
+		"isMobile"?: boolean;
+		"screenHeight"?: number;
+		"screenWidth"?: number;
+		"fingerprint"?: string;
+		"osFamily"?: string;
+		"osVersion"?: string;
+		"category"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationEmergencyGroup { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationEventAction { 
+		"id"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationExternalContact { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationGeoLocation { 
+		"country"?: string;
+		"countryName"?: string;
+		"latitude"?: number;
+		"longitude"?: number;
+		"locality"?: string;
+		"postalCode"?: string;
+		"region"?: string;
+		"regionName"?: string;
+		"timezone"?: string;
+		"source"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationMktCampaign { 
+		"content"?: string;
+		"medium"?: string;
+		"name"?: string;
+		"source"?: string;
+		"term"?: string;
+		"clickId"?: string;
+		"network"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationReferrer { 
+		"url"?: string;
+		"domain"?: string;
+		"hostname"?: string;
+		"keywords"?: string;
+		"pathname"?: string;
+		"queryString"?: string;
+		"fragment"?: string;
+		"name"?: string;
+		"medium"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationScheduleGroup { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationSession { 
+		"id"?: string;
+		"selfUri"?: string;
+		"type"?: string;
+	}
+	
+	export interface JourneyWebActionEventsNotificationWebActionEventsNotification { 
+		"id"?: string;
+		"correlationId"?: string;
+		"externalContact"?: Models.JourneyWebActionEventsNotificationExternalContact;
+		"createdDate"?: string;
+		"customerId"?: string;
+		"customerIdType"?: string;
+		"eventType"?: string;
+		"session"?: Models.JourneyWebActionEventsNotificationSession;
+		"webActionEvent"?: Models.JourneyWebActionEventsNotificationWebActionMessage;
+		"blockedWebActionOfferEvent"?: Models.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage;
+	}
+	
+	export interface JourneyWebActionEventsNotificationWebActionMessage { 
+		"action"?: Models.JourneyWebActionEventsNotificationEventAction;
+		"actionTarget"?: Models.JourneyWebActionEventsNotificationActionTarget;
+		"actionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
+		"errorCode"?: string;
+		"errorMessage"?: string;
+		"userAgentString"?: string;
+		"ipAddress"?: string;
+		"ipOrganization"?: string;
+		"browser"?: Models.JourneyWebActionEventsNotificationBrowser;
+		"device"?: Models.JourneyWebActionEventsNotificationDevice;
+		"geolocation"?: Models.JourneyWebActionEventsNotificationGeoLocation;
+		"mktCampaign"?: Models.JourneyWebActionEventsNotificationMktCampaign;
+		"visitReferrer"?: Models.JourneyWebActionEventsNotificationReferrer;
+	}
+	
+	export interface JourneyWebEventsNotificationActionMap { 
+		"id"?: string;
+		"selfUri"?: string;
+		"displayName"?: string;
+		"version"?: number;
+	}
+	
+	export interface JourneyWebEventsNotificationActionTarget { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationBrowser { 
+		"family"?: string;
+		"version"?: string;
+		"lang"?: string;
+		"fingerprint"?: string;
+		"viewHeight"?: number;
+		"viewWidth"?: number;
+		"featuresFlash"?: boolean;
+		"featuresJava"?: boolean;
+		"featuresPdf"?: boolean;
+		"featuresWebrtc"?: boolean;
+	}
+	
+	export interface JourneyWebEventsNotificationCustomEventAttribute { 
+		"value"?: string;
+		"dataType"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationDevice { 
+		"type"?: string;
+		"isMobile"?: boolean;
+		"screenHeight"?: number;
+		"screenWidth"?: number;
+		"fingerprint"?: string;
+		"osFamily"?: string;
+		"osVersion"?: string;
+		"category"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationEventAction { 
+		"id"?: string;
+		"createdDate"?: string;
+		"state"?: string;
+		"mediaType"?: string;
+		"prompt"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationExternalContact { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationGeoLocation { 
+		"country"?: string;
+		"countryName"?: string;
+		"latitude"?: number;
+		"longitude"?: number;
+		"locality"?: string;
+		"postalCode"?: string;
+		"region"?: string;
+		"regionName"?: string;
+		"timezone"?: string;
+		"source"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationMktCampaign { 
+		"content"?: string;
+		"medium"?: string;
+		"name"?: string;
+		"source"?: string;
+		"term"?: string;
+		"clickId"?: string;
+		"network"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationOutcome { 
+		"id"?: string;
+		"selfUri"?: string;
+		"displayName"?: string;
+		"version"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationOutcomeAchievedMessage { 
+		"outcome"?: Models.JourneyWebEventsNotificationOutcome;
+		"browser"?: Models.JourneyWebEventsNotificationBrowser;
+		"visitCreatedDate"?: string;
+		"ipAddress"?: string;
+		"ipOrganization"?: string;
+		"userAgentString"?: string;
+		"device"?: Models.JourneyWebEventsNotificationDevice;
+		"geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
+		"mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
+		"visitReferrer"?: Models.JourneyWebEventsNotificationReferrer;
+	}
+	
+	export interface JourneyWebEventsNotificationPage { 
+		"url"?: string;
+		"title"?: string;
+		"domain"?: string;
+		"fragment"?: string;
+		"hostname"?: string;
+		"keywords"?: string;
+		"lang"?: string;
+		"pathname"?: string;
+		"queryString"?: string;
+		"breadcrumb"?: Array<string>;
+	}
+	
+	export interface JourneyWebEventsNotificationReferrer { 
+		"url"?: string;
+		"domain"?: string;
+		"hostname"?: string;
+		"keywords"?: string;
+		"pathname"?: string;
+		"queryString"?: string;
+		"fragment"?: string;
+		"name"?: string;
+		"medium"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationSession { 
 		"id"?: string;
-		"isActive"?: boolean;
-		"displayName": string;
-		"version"?: number;
-		"description"?: string;
-		"color"?: string;
-		"scope"?: string;
-		"shouldDisplayToAgent"?: boolean;
-		"context"?: Models.Context;
-		"journey"?: Models.Journey;
-		"externalSegment"?: Models.ExternalSegment;
-		"assignmentExpirationDays"?: number;
 		"selfUri"?: string;
+		"type"?: string;
+	}
+	
+	export interface JourneyWebEventsNotificationWebActionMessage { 
+		"action"?: Models.JourneyWebEventsNotificationEventAction;
+		"actionTarget"?: Models.JourneyWebEventsNotificationActionTarget;
+		"actionMap"?: Models.JourneyWebEventsNotificationActionMap;
+		"errorCode"?: string;
+		"errorMessage"?: string;
+		"userAgentString"?: string;
+		"ipAddress"?: string;
+		"ipOrganization"?: string;
+		"browser"?: Models.JourneyWebEventsNotificationBrowser;
+		"device"?: Models.JourneyWebEventsNotificationDevice;
+		"geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
+		"mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
+		"visitReferrer"?: Models.JourneyWebEventsNotificationReferrer;
+	}
+	
+	export interface JourneyWebEventsNotificationWebEventsNotification { 
+		"id"?: string;
+		"correlationId"?: string;
+		"externalContact"?: Models.JourneyWebEventsNotificationExternalContact;
 		"createdDate"?: string;
-		"modifiedDate"?: string;
+		"customerId"?: string;
+		"customerIdType"?: string;
+		"eventType"?: string;
+		"session"?: Models.JourneyWebEventsNotificationSession;
+		"webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
+		"webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
+		"outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
 	}
 	
-	export interface JourneySurveyQuestion { 
-		"type"?: string;
-		"label": string;
-		"customerProperty"?: string;
-		"choices"?: Array<string>;
-		"isMandatory"?: boolean;
+	export interface JourneyWebEventsNotificationWebMessage { 
+		"eventName"?: string;
+		"totalEventCount"?: number;
+		"totalPageviewCount"?: number;
+		"userAgentString"?: string;
+		"ipAddress"?: string;
+		"ipOrganization"?: string;
+		"searchQuery"?: string;
+		"authenticated"?: boolean;
+		"browser"?: Models.JourneyWebEventsNotificationBrowser;
+		"device"?: Models.JourneyWebEventsNotificationDevice;
+		"geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
+		"mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
+		"page"?: Models.JourneyWebEventsNotificationPage;
+		"referrer"?: Models.JourneyWebEventsNotificationReferrer;
+		"attributes"?: { [key: string]: Models.JourneyWebEventsNotificationCustomEventAttribute; };
+		"traits"?: { [key: string]: Models.JourneyWebEventsNotificationCustomEventAttribute; };
 	}
 	
 	export interface JsonNode { 
@@ -17673,6 +18478,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface LocalDateRange { 
+		"startDate"?: string;
+		"endDate"?: string;
+	}
+	
 	export interface LocalEncryptionConfiguration { 
 		"id"?: string;
 		"name"?: string;
@@ -18411,7 +19221,7 @@ declare namespace Models {
 		"objective"?: Models.Objective;
 		"performanceProfileId"?: string;
 		"linkedMetric"?: Models.AddressableEntityRef;
-		"dateCreated"?: number;
+		"dateCreated"?: string;
 		"dateUnlinked"?: string;
 		"sourcePerformanceProfile"?: Models.PerformanceProfile;
 		"selfUri"?: string;
@@ -18442,7 +19252,7 @@ declare namespace Models {
 		"maxPoints"?: number;
 		"performanceProfileId"?: string;
 		"linkedMetric"?: Models.AddressableEntityRef;
-		"dateCreated"?: number;
+		"dateCreated"?: string;
 		"dateUnlinked"?: string;
 		"sourcePerformanceProfile"?: Models.PerformanceProfile;
 		"unitDefinition"?: string;
@@ -19019,6 +19829,11 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface OpenActionFields { 
+		"openAction": Models.DomainEntityRef;
+		"configurationFields"?: { [key: string]: object; };
+	}
+	
 	export interface OpenIntegration { 
 		"id": string;
 		"name": string;
@@ -19080,6 +19895,7 @@ declare namespace Models {
 		"to": Models.OpenMessagingToRecipient;
 		"from": Models.OpenMessagingFromRecipient;
 		"time": string;
+		"metadata"?: Models.ChannelMetadata;
 	}
 	
 	export interface OpenMessagingFromRecipient { 
@@ -19177,6 +19993,7 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 		"languagePreference"?: string;
 		"lastTokenIssued"?: Models.OAuthLastTokenIssued;
+		"dateLastLogin"?: string;
 		"organization"?: Models.Organization;
 	}
 	
@@ -19325,6 +20142,26 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface OutboundDetailEventTopicOutboundInitEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"subject"?: string;
+		"messageType"?: string;
+		"outboundCampaignId"?: string;
+		"divisionId"?: string;
+		"outboundContactListId"?: string;
+		"outboundContactId"?: string;
+	}
+	
 	export interface OutboundMessagingMessagingCampaignConfigChangeContactSort { 
 		"fieldName"?: string;
 		"direction"?: string;
@@ -19501,6 +20338,7 @@ declare namespace Models {
 		"isPositive"?: boolean;
 		"context"?: Models.Context;
 		"journey"?: Models.Journey;
+		"associatedValueField"?: Models.AssociatedValueField;
 		"selfUri"?: string;
 		"createdDate"?: string;
 		"modifiedDate"?: string;
@@ -19699,6 +20537,7 @@ declare namespace Models {
 		"actionTemplate"?: Models.ActionMapActionTemplate;
 		"architectFlowFields"?: Models.ArchitectFlowFields;
 		"webMessagingOfferFields"?: Models.WebMessagingOfferFields;
+		"openActionFields"?: Models.OpenActionFields;
 	}
 	
 	export interface PatchActionMap { 
@@ -19843,6 +20682,7 @@ declare namespace Models {
 		"isPositive"?: boolean;
 		"context"?: Models.Context;
 		"journey"?: Models.Journey;
+		"associatedValueField"?: Models.AssociatedValueField;
 		"selfUri"?: string;
 		"createdDate"?: string;
 		"modifiedDate"?: string;
@@ -20717,6 +21557,20 @@ declare namespace Models {
 		"facetInfo"?: Models.QueryFacetInfo;
 	}
 	
+	export interface QueryTimeOffLimitValuesRequest { 
+		"timeOffLimitId"?: string;
+		"activityCodeId"?: string;
+		"dateRanges": Array<Models.LocalDateRange>;
+	}
+	
+	export interface QueryTimeOffLimitValuesResponse { 
+		"values"?: Array<Models.TimeOffLimitValueRange>;
+	}
+	
+	export interface QueryWaitlistPositionsRequest { 
+		"timeOffRequests": Array<Models.UserTimeOffRequestReference>;
+	}
+	
 	export interface Queue { 
 		"id"?: string;
 		"name"?: string;
@@ -20727,6 +21581,7 @@ declare namespace Models {
 		"modifiedBy"?: string;
 		"createdBy"?: string;
 		"memberCount"?: number;
+		"userMemberCount"?: number;
 		"joinedMemberCount"?: number;
 		"mediaSettings"?: { [key: string]: Models.MediaSetting; };
 		"routingRules"?: Array<Models.RoutingRule>;
@@ -22998,6 +23853,7 @@ declare namespace Models {
 		"modifiedBy"?: string;
 		"createdBy"?: string;
 		"memberCount"?: number;
+		"userMemberCount"?: number;
 		"joinedMemberCount"?: number;
 		"mediaSettings"?: { [key: string]: Models.MediaSetting; };
 		"routingRules"?: Array<Models.RoutingRule>;
@@ -23148,6 +24004,18 @@ declare namespace Models {
 		"actualTranscodeTimeMs"?: number;
 	}
 	
+	export interface RecordingButtonComponent { 
+		"title"?: string;
+		"actions"?: Models.RecordingContentActions;
+		"isSelected"?: boolean;
+	}
+	
+	export interface RecordingContentActions { 
+		"url"?: string;
+		"urlTarget"?: string;
+		"textback"?: string;
+	}
+	
 	export interface RecordingEmailMessage { 
 		"htmlBody"?: string;
 		"textBody"?: string;
@@ -23230,6 +24098,8 @@ declare namespace Models {
 		"messageText"?: string;
 		"messageMediaAttachments"?: Array<Models.MessageMediaAttachment>;
 		"messageStickerAttachments"?: Array<Models.MessageStickerAttachment>;
+		"quickReplies"?: Array<Models.QuickReply>;
+		"buttonResponse"?: Models.ButtonResponse;
 	}
 	
 	export interface RecordingMetadata { 
@@ -23993,10 +24863,21 @@ declare namespace Models {
 		"createdByApp"?: string;
 		"start": string;
 		"end": string;
-		"rrule": string;
+		"rrule"?: string;
 		"selfUri"?: string;
 	}
 	
+	export interface ScheduleActivity { 
+		"dateStart"?: string;
+		"lengthMinutes"?: number;
+		"description"?: string;
+		"activityCodeId"?: string;
+		"paid"?: boolean;
+		"timeOffRequestId"?: string;
+		"externalActivityId"?: string;
+		"externalActivityType"?: string;
+	}
+	
 	export interface ScheduleEntityListing { 
 		"entities"?: Array<Models.Schedule>;
 		"pageSize"?: number;
@@ -24082,6 +24963,11 @@ declare namespace Models {
 		"value"?: string;
 	}
 	
+	export interface SchedulerMessageSeverityCount { 
+		"severity"?: string;
+		"count"?: number;
+	}
+	
 	export interface SchedulerMessageTypeSeverity { 
 		"type"?: string;
 		"severity"?: string;
@@ -24130,6 +25016,7 @@ declare namespace Models {
 		"delayScheduling"?: boolean;
 		"failScheduling"?: boolean;
 		"populateWarnings"?: boolean;
+		"populateDeprecatedWarnings"?: boolean;
 	}
 	
 	export interface Schema { 
@@ -24697,6 +25584,7 @@ declare namespace Models {
 		"toAddressMessengerType": string;
 		"textBody"?: string;
 		"messagingTemplate"?: Models.MessagingTemplateRequest;
+		"useExistingActiveConversation"?: boolean;
 	}
 	
 	export interface SendAgentlessOutboundMessageResponse { 
@@ -24707,11 +25595,25 @@ declare namespace Models {
 		"messengerType"?: string;
 		"textBody"?: string;
 		"messagingTemplate"?: Models.MessagingTemplateRequest;
+		"useExistingActiveConversation"?: boolean;
 		"timestamp"?: string;
 		"selfUri"?: string;
 		"user"?: Models.AddressableEntityRef;
 	}
 	
+	export interface SentimentFeedback { 
+		"id"?: string;
+		"phrase": string;
+		"dialect": string;
+		"feedbackValue": string;
+		"dateCreated"?: string;
+		"createdBy"?: Models.AddressableEntityRef;
+	}
+	
+	export interface SentimentFeedbackEntityListing { 
+		"entities"?: Array<Models.SentimentFeedback>;
+	}
+	
 	export interface SequenceSchedule { 
 		"id"?: string;
 		"name"?: string;
@@ -24810,6 +25712,11 @@ declare namespace Models {
 		"assignedDate"?: string;
 	}
 	
+	export interface SetTimeOffLimitValuesRequest { 
+		"values"?: Array<Models.TimeOffLimitRange>;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface SetUuiDataRequest { 
 		"uuiData"?: string;
 	}
@@ -24822,6 +25729,10 @@ declare namespace Models {
 		"values"?: Array<Models.RoutePathRequest>;
 	}
 	
+	export interface SetWrapperString { 
+		"values"?: Array<string>;
+	}
+	
 	export interface Share { 
 		"id"?: string;
 		"name"?: string;
@@ -25171,6 +26082,7 @@ declare namespace Models {
 		"autoRenewable"?: string;
 		"addressId"?: Models.SmsAddress;
 		"shortCodeBillingType"?: string;
+		"provisioningStatus"?: Models.SmsProvisioningStatus;
 		"selfUri"?: string;
 	}
 	
@@ -25202,6 +26114,13 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface SmsProvisioningStatus { 
+		"action"?: string;
+		"state"?: string;
+		"error"?: Models.ErrorBody;
+		"version"?: number;
+	}
+	
 	export interface SocialExpression { 
 		"state"?: string;
 		"id"?: string;
@@ -25360,6 +26279,7 @@ declare namespace Models {
 		"webRtcMediaDscp"?: number;
 		"webRtcPersistentEnabled"?: boolean;
 		"webRtcForceTurn"?: boolean;
+		"webRtcCallAppearances"?: number;
 		"selfUri"?: string;
 	}
 	
@@ -25982,6 +26902,56 @@ declare namespace Models {
 		"hours"?: number;
 	}
 	
+	export interface TimeOffLimit { 
+		"id"?: string;
+		"granularity"?: string;
+		"defaultLimitMinutes"?: number;
+		"metadata"?: Models.WfmVersionedEntityMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface TimeOffLimitListing { 
+		"entities"?: Array<Models.TimeOffLimit>;
+	}
+	
+	export interface TimeOffLimitRange { 
+		"startDate": string;
+		"granularity": string;
+		"limitMinutesPerInterval": Array<number>;
+	}
+	
+	export interface TimeOffLimitReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
+	export interface TimeOffLimitValueRange { 
+		"timeOffLimit"?: Models.TimeOffLimitReference;
+		"startDate": string;
+		"granularity": string;
+		"limitMinutesPerInterval"?: Array<number>;
+		"allocatedMinutesPerInterval"?: Array<number>;
+		"waitlistedMinutesPerInterval"?: Array<number>;
+		"waitlistedRequestsPerInterval"?: Array<number>;
+		"metadata"?: Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface TimeOffPlan { 
+		"id"?: string;
+		"name"?: string;
+		"activityCodeIds"?: Array<string>;
+		"timeOffLimits"?: Array<Models.TimeOffLimitReference>;
+		"autoApprovalRule"?: string;
+		"daysBeforeStartToExpireFromWaitlist"?: number;
+		"active"?: boolean;
+		"metadata"?: Models.WfmVersionedEntityMetadata;
+		"selfUri"?: string;
+	}
+	
+	export interface TimeOffPlanListing { 
+		"entities"?: Array<Models.TimeOffPlan>;
+	}
+	
 	export interface TimeOffRequest { 
 		"id": string;
 		"user": Models.UserReference;
@@ -26027,6 +26997,11 @@ declare namespace Models {
 		"dateRange"?: Models.DateRange;
 	}
 	
+	export interface TimeOffRequestReference { 
+		"id"?: string;
+		"selfUri"?: string;
+	}
+	
 	export interface TimeOffRequestResponse { 
 		"id"?: string;
 		"user"?: Models.UserReference;
@@ -26640,6 +27615,7 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 		"languagePreference"?: string;
 		"lastTokenIssued"?: Models.OAuthLastTokenIssued;
+		"dateLastLogin"?: string;
 		"trustUserDetails"?: Models.TrustUserDetails;
 	}
 	
@@ -26944,6 +27920,21 @@ declare namespace Models {
 		"metadata": Models.WfmVersionedEntityMetadata;
 	}
 	
+	export interface UpdateTimeOffLimitRequest { 
+		"defaultLimitMinutes"?: number;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
+	export interface UpdateTimeOffPlanRequest { 
+		"name"?: string;
+		"activityCodeIds"?: Models.SetWrapperString;
+		"timeOffLimitIds"?: Models.SetWrapperString;
+		"autoApprovalRule"?: string;
+		"daysBeforeStartToExpireFromWaitlist"?: number;
+		"active"?: boolean;
+		"metadata": Models.WfmVersionedEntityMetadata;
+	}
+	
 	export interface UpdateUser { 
 		"id"?: string;
 		"name"?: string;
@@ -27055,6 +28046,7 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 		"languagePreference"?: string;
 		"lastTokenIssued"?: Models.OAuthLastTokenIssued;
+		"dateLastLogin"?: string;
 		"selfUri"?: string;
 	}
 	
@@ -27260,6 +28252,34 @@ declare namespace Models {
 		"selfUri"?: string;
 	}
 	
+	export interface UserEndDetailEventTopicUserEndEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"disconnectType"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"userId"?: string;
+		"divisionId"?: string;
+		"queueId"?: string;
+		"interactingDurationMs"?: number;
+		"heldDurationMs"?: number;
+		"alertingDurationMs"?: number;
+		"contactingDurationMs"?: number;
+		"dialingDurationMs"?: number;
+	}
+	
 	export interface UserEntityListing { 
 		"entities"?: Array<Models.User>;
 		"pageSize"?: number;
@@ -27375,6 +28395,7 @@ declare namespace Models {
 		"acdAutoAnswer"?: boolean;
 		"languagePreference"?: string;
 		"lastTokenIssued"?: Models.OAuthLastTokenIssued;
+		"dateLastLogin"?: string;
 		"date"?: Models.ServerDate;
 		"geolocationSettings"?: Models.GeolocationSettings;
 		"organization"?: Models.Organization;
@@ -27476,6 +28497,7 @@ declare namespace Models {
 		"modifiedBy"?: string;
 		"createdBy"?: string;
 		"memberCount"?: number;
+		"userMemberCount"?: number;
 		"joinedMemberCount"?: number;
 		"mediaSettings"?: { [key: string]: Models.MediaSetting; };
 		"routingRules"?: Array<Models.RoutingRule>;
@@ -27708,6 +28730,28 @@ declare namespace Models {
 		"pageCount"?: number;
 	}
 	
+	export interface UserStartDetailEventTopicUserStartEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"addressTo"?: string;
+		"addressFrom"?: string;
+		"callbackUserName"?: string;
+		"callbackNumbers"?: Array<string>;
+		"callbackScheduledTime"?: number;
+		"subject"?: string;
+		"messageType"?: string;
+		"userId"?: string;
+		"divisionId"?: string;
+		"queueId"?: string;
+	}
+	
 	export interface UserState { 
 		"state"?: string;
 		"version"?: number;
@@ -27746,6 +28790,12 @@ declare namespace Models {
 		"lastAssociatedStation"?: Models.UserStation;
 	}
 	
+	export interface UserTimeOffRequestReference { 
+		"id"?: string;
+		"user": Models.UserReference;
+		"selfUri"?: string;
+	}
+	
 	export interface UserTokensTopicTokenNotification { 
 		"user"?: Models.UserTokensTopicUriReference;
 		"ipAddress"?: string;
@@ -27980,6 +29030,20 @@ declare namespace Models {
 		"isAgentOwnedCallback"?: boolean;
 		"agentCallbackOwnerIds"?: Array<string>;
 		"transcriptTopics"?: Array<Models.TranscriptTopics>;
+		"journeyFrequencyCapReasons"?: Array<string>;
+		"journeyBlockingActionMapIds"?: Array<string>;
+		"journeyActionTargetIds"?: Array<string>;
+		"journeyBlockingScheduleGroupIds"?: Array<string>;
+		"journeyBlockingEmergencyScheduleGroupIds"?: Array<string>;
+		"journeyUrlEqualConditions"?: Array<string>;
+		"journeyUrlNotEqualConditions"?: Array<string>;
+		"journeyUrlStartsWithConditions"?: Array<string>;
+		"journeyUrlEndsWithConditions"?: Array<string>;
+		"journeyUrlContainsAnyConditions"?: Array<string>;
+		"journeyUrlNotContainsAnyConditions"?: Array<string>;
+		"journeyUrlContainsAllConditions"?: Array<string>;
+		"journeyUrlNotContainsAllConditions"?: Array<string>;
+		"flowMilestoneIds"?: Array<string>;
 	}
 	
 	export interface VisibilityCondition { 
@@ -28005,6 +29069,23 @@ declare namespace Models {
 		"date"?: string;
 	}
 	
+	export interface VoicemailEndDetailEventTopicVoicemailEndEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"disconnectType"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"userId"?: string;
+		"queueId"?: string;
+		"divisionId"?: string;
+		"voicemailDurationMs"?: number;
+	}
+	
 	export interface VoicemailGroupPolicy { 
 		"name"?: string;
 		"group"?: Models.Group;
@@ -28135,6 +29216,21 @@ declare namespace Models {
 		"query"?: Array<Models.VoicemailSearchCriteria>;
 	}
 	
+	export interface VoicemailStartDetailEventTopicVoicemailStartEvent { 
+		"eventTime"?: number;
+		"conversationId"?: string;
+		"participantId"?: string;
+		"sessionId"?: string;
+		"mediaType"?: string;
+		"provider"?: string;
+		"direction"?: string;
+		"ani"?: string;
+		"dnis"?: string;
+		"userId"?: string;
+		"queueId"?: string;
+		"divisionId"?: string;
+	}
+	
 	export interface VoicemailUserPolicy { 
 		"enabled"?: boolean;
 		"alertTimeoutSeconds"?: number;
@@ -28155,6 +29251,17 @@ declare namespace Models {
 		"results": Array<Models.VoicemailMessage>;
 	}
 	
+	export interface WaitlistPosition { 
+		"timeOffRequest"?: Models.TimeOffRequestReference;
+		"timeOffLimit"?: Models.TimeOffLimitReference;
+		"date"?: string;
+		"waitlistPosition"?: number;
+	}
+	
+	export interface WaitlistPositionListing { 
+		"entities"?: Array<Models.WaitlistPosition>;
+	}
+	
 	export interface WebChatConfig { 
 		"webChatSkin"?: string;
 	}
@@ -28647,6 +29754,7 @@ declare namespace Models {
 		"schedulingCanceledBy"?: Models.WfmBuScheduleRunTopicUserReference;
 		"schedulingCompletedTime"?: string;
 		"messageCount"?: number;
+		"messageSeverityCounts"?: Array<Models.WfmBuScheduleRunTopicSchedulerMessageSeverityCount>;
 	}
 	
 	export interface WfmBuScheduleRunTopicBuSchedulingRunProgressNotification { 
@@ -28655,6 +29763,11 @@ declare namespace Models {
 		"result"?: Models.WfmBuScheduleRunTopicBuScheduleRun;
 	}
 	
+	export interface WfmBuScheduleRunTopicSchedulerMessageSeverityCount { 
+		"severity"?: string;
+		"count"?: number;
+	}
+	
 	export interface WfmBuScheduleRunTopicUserReference { 
 		"id"?: string;
 	}
@@ -28677,6 +29790,7 @@ declare namespace Models {
 		"failed"?: boolean;
 		"runId"?: string;
 		"messageCount"?: number;
+		"messageSeverityCounts"?: Array<Models.WfmBuScheduleTopicSchedulerMessageSeverityCount>;
 	}
 	
 	export interface WfmBuScheduleTopicBuScheduleMetadata { 
@@ -28707,6 +29821,11 @@ declare namespace Models {
 		"id"?: string;
 	}
 	
+	export interface WfmBuScheduleTopicSchedulerMessageSeverityCount { 
+		"severity"?: string;
+		"count"?: number;
+	}
+	
 	export interface WfmBuScheduleTopicUserReference { 
 		"id"?: string;
 	}
@@ -29137,6 +30256,12 @@ declare namespace Models {
 		"status"?: string;
 	}
 	
+	export interface WfmScheduleActivity { 
+		"userReference"?: Models.UserReference;
+		"activities"?: Array<Models.ScheduleActivity>;
+		"fullDayTimeOffMarkers"?: Array<Models.FullDayTimeOffMarker>;
+	}
+	
 	export interface WfmScheduleReference { 
 		"id": string;
 		"businessUnit": Models.WfmBusinessUnitReference;
@@ -29690,11 +30815,13 @@ declare namespace Models {
 	export interface WorkdayValuesTrend { 
 		"dateStartWorkday"?: string;
 		"dateEndWorkday"?: string;
+		"dateReferenceWorkday"?: string;
 		"division"?: Models.Division;
 		"user"?: Models.UserReference;
 		"timezone"?: string;
 		"results"?: Array<Models.WorkdayValuesMetricItem>;
 		"performanceProfile"?: Models.AddressableEntityRef;
+		"metric"?: Models.AddressableEntityRef;
 	}
 	
 	export interface WorkdayValuesTrendItem {