purecloud-platform-client-v2 122.0.0 → 126.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (73) hide show
  1. package/README.md +6 -2
  2. package/dist/node/purecloud-platform-client-v2.js +1005 -142
  3. package/dist/web-amd/purecloud-platform-client-v2.js +1005 -142
  4. package/dist/web-amd/purecloud-platform-client-v2.min.js +1 -1
  5. package/dist/web-cjs/bundle.js +965 -146
  6. package/dist/web-cjs/purecloud-platform-client-v2.js +978 -1309
  7. package/dist/web-cjs/purecloud-platform-client-v2.min.js +1 -1
  8. package/index.d.ts +1546 -243
  9. package/package.json +1 -1
  10. package/src/purecloud-platform-client-v2/ApiClient.js +2 -2
  11. package/src/purecloud-platform-client-v2/api/AlertingApi.js +1 -1
  12. package/src/purecloud-platform-client-v2/api/AnalyticsApi.js +1 -26
  13. package/src/purecloud-platform-client-v2/api/ArchitectApi.js +8 -4
  14. package/src/purecloud-platform-client-v2/api/AuditApi.js +1 -1
  15. package/src/purecloud-platform-client-v2/api/AuthorizationApi.js +1 -1
  16. package/src/purecloud-platform-client-v2/api/BillingApi.js +1 -1
  17. package/src/purecloud-platform-client-v2/api/ChatApi.js +1 -1
  18. package/src/purecloud-platform-client-v2/api/CoachingApi.js +1 -1
  19. package/src/purecloud-platform-client-v2/api/ContentManagementApi.js +1 -1
  20. package/src/purecloud-platform-client-v2/api/ConversationsApi.js +2 -2
  21. package/src/purecloud-platform-client-v2/api/DataExtensionsApi.js +1 -1
  22. package/src/purecloud-platform-client-v2/api/ExternalContactsApi.js +1 -1
  23. package/src/purecloud-platform-client-v2/api/FaxApi.js +1 -1
  24. package/src/purecloud-platform-client-v2/api/FlowsApi.js +1 -1
  25. package/src/purecloud-platform-client-v2/api/GamificationApi.js +1 -1
  26. package/src/purecloud-platform-client-v2/api/GeneralDataProtectionRegulationApi.js +1 -1
  27. package/src/purecloud-platform-client-v2/api/GeolocationApi.js +1 -1
  28. package/src/purecloud-platform-client-v2/api/GreetingsApi.js +1 -1
  29. package/src/purecloud-platform-client-v2/api/GroupsApi.js +1 -1
  30. package/src/purecloud-platform-client-v2/api/IdentityProviderApi.js +1 -1
  31. package/src/purecloud-platform-client-v2/api/IntegrationsApi.js +1 -1
  32. package/src/purecloud-platform-client-v2/api/JourneyApi.js +1 -1
  33. package/src/purecloud-platform-client-v2/api/KnowledgeApi.js +7 -3
  34. package/src/purecloud-platform-client-v2/api/LanguageUnderstandingApi.js +3 -3
  35. package/src/purecloud-platform-client-v2/api/LanguagesApi.js +1 -1
  36. package/src/purecloud-platform-client-v2/api/LearningApi.js +1 -1
  37. package/src/purecloud-platform-client-v2/api/LicenseApi.js +1 -1
  38. package/src/purecloud-platform-client-v2/api/LocationsApi.js +1 -1
  39. package/src/purecloud-platform-client-v2/api/MobileDevicesApi.js +1 -1
  40. package/src/purecloud-platform-client-v2/api/NotificationsApi.js +1 -1
  41. package/src/purecloud-platform-client-v2/api/OAuthApi.js +1 -1
  42. package/src/purecloud-platform-client-v2/api/ObjectsApi.js +1 -1
  43. package/src/purecloud-platform-client-v2/api/OrganizationApi.js +1 -1
  44. package/src/purecloud-platform-client-v2/api/OrganizationAuthorizationApi.js +216 -1
  45. package/src/purecloud-platform-client-v2/api/OutboundApi.js +1 -1
  46. package/src/purecloud-platform-client-v2/api/PresenceApi.js +1 -1
  47. package/src/purecloud-platform-client-v2/api/QualityApi.js +2 -2
  48. package/src/purecloud-platform-client-v2/api/RecordingApi.js +1 -1
  49. package/src/purecloud-platform-client-v2/api/ResponseManagementApi.js +1 -1
  50. package/src/purecloud-platform-client-v2/api/RoutingApi.js +22 -11
  51. package/src/purecloud-platform-client-v2/api/SCIMApi.js +1 -1
  52. package/src/purecloud-platform-client-v2/api/ScriptsApi.js +1 -1
  53. package/src/purecloud-platform-client-v2/api/SearchApi.js +1 -1
  54. package/src/purecloud-platform-client-v2/api/SpeechTextAnalyticsApi.js +96 -2
  55. package/src/purecloud-platform-client-v2/api/StationsApi.js +1 -1
  56. package/src/purecloud-platform-client-v2/api/SuggestApi.js +1 -1
  57. package/src/purecloud-platform-client-v2/api/TelephonyApi.js +1 -1
  58. package/src/purecloud-platform-client-v2/api/TelephonyProvidersEdgeApi.js +1 -1
  59. package/src/purecloud-platform-client-v2/api/TextbotsApi.js +1 -1
  60. package/src/purecloud-platform-client-v2/api/TokensApi.js +1 -1
  61. package/src/purecloud-platform-client-v2/api/UploadsApi.js +1 -1
  62. package/src/purecloud-platform-client-v2/api/UsageApi.js +1 -1
  63. package/src/purecloud-platform-client-v2/api/UserRecordingsApi.js +1 -1
  64. package/src/purecloud-platform-client-v2/api/UsersApi.js +1 -1
  65. package/src/purecloud-platform-client-v2/api/UtilitiesApi.js +1 -1
  66. package/src/purecloud-platform-client-v2/api/VoicemailApi.js +31 -1
  67. package/src/purecloud-platform-client-v2/api/WebChatApi.js +1 -1
  68. package/src/purecloud-platform-client-v2/api/WebDeploymentsApi.js +1 -1
  69. package/src/purecloud-platform-client-v2/api/WebMessagingApi.js +51 -0
  70. package/src/purecloud-platform-client-v2/api/WidgetsApi.js +1 -1
  71. package/src/purecloud-platform-client-v2/api/WorkforceManagementApi.js +473 -1
  72. package/src/purecloud-platform-client-v2/configuration.js +42 -35
  73. package/src/purecloud-platform-client-v2/index.js +7 -1
package/index.d.ts CHANGED
@@ -128,7 +128,6 @@ declare class AnalyticsApi {
128
128
  getAnalyticsUsersDetailsJob(jobId: string): Promise<Models.AsyncQueryStatus>;
129
129
  getAnalyticsUsersDetailsJobResults(jobId: string, opts?: AnalyticsApi.getAnalyticsUsersDetailsJobResultsOptions): Promise<Models.AnalyticsUserDetailsAsyncQueryResponse>;
130
130
  getAnalyticsUsersDetailsJobsAvailability(): Promise<Models.DataAvailabilityResponse>;
131
- patchAnalyticsReportingSettings(body: Models.AnalyticsReportingSettings): Promise<Models.AnalyticsReportingSettings>;
132
131
  postAnalyticsBotsAggregatesQuery(body: Models.BotAggregationQuery): Promise<Models.BotAggregateQueryResponse>;
133
132
  postAnalyticsConversationDetailsProperties(conversationId: string, body: Models.PropertyIndexRequest): Promise<Models.PropertyIndexRequest>;
134
133
  postAnalyticsConversationsAggregatesQuery(body: Models.ConversationAggregationQuery): Promise<Models.ConversationAggregateQueryResponse>;
@@ -292,7 +291,7 @@ declare class ArchitectApi {
292
291
  putArchitectSchedulegroup(scheduleGroupId: string, body: Models.ScheduleGroup): Promise<Models.ScheduleGroup>;
293
292
  putArchitectSystempromptResource(promptId: string, languageCode: string, body: Models.SystemPromptAsset): Promise<Models.SystemPromptAsset>;
294
293
  putFlow(flowId: string, body: Models.Flow): Promise<Models.Flow>;
295
- putFlowsDatatable(datatableId: string, opts?: ArchitectApi.putFlowsDatatableOptions): Promise<Models.DataTable>;
294
+ putFlowsDatatable(datatableId: string, body: Models.DataTable, opts?: ArchitectApi.putFlowsDatatableOptions): Promise<Models.DataTable>;
296
295
  putFlowsDatatableRow(datatableId: string, rowId: string, opts?: ArchitectApi.putFlowsDatatableRowOptions): Promise<{ [key: string]: object; }>;
297
296
  putFlowsMilestone(milestoneId: string, opts?: ArchitectApi.putFlowsMilestoneOptions): Promise<Models.FlowMilestone>;
298
297
  putFlowsOutcome(flowOutcomeId: string, opts?: ArchitectApi.putFlowsOutcomeOptions): Promise<Models.Operation>;
@@ -578,7 +577,6 @@ declare namespace ArchitectApi {
578
577
  }
579
578
  export interface putFlowsDatatableOptions {
580
579
  "expand"?: string;
581
- "body"?: Models.DataTable;
582
580
  }
583
581
  export interface putFlowsDatatableRowOptions {
584
582
  "body"?: object;
@@ -2066,6 +2064,8 @@ declare namespace KnowledgeApi {
2066
2064
  "pageSize"?: string;
2067
2065
  "categories"?: string;
2068
2066
  "title"?: string;
2067
+ "sortBy"?: string;
2068
+ "sortOrder"?: string;
2069
2069
  "documentIds"?: Array<string>;
2070
2070
  }
2071
2071
  export interface getKnowledgeKnowledgebaseLanguageTrainingsOptions {
@@ -2083,6 +2083,8 @@ declare namespace KnowledgeApi {
2083
2083
  "name"?: string;
2084
2084
  "coreLanguage"?: string;
2085
2085
  "published"?: boolean;
2086
+ "sortBy"?: string;
2087
+ "sortOrder"?: string;
2086
2088
  }
2087
2089
  export interface postKnowledgeKnowledgebaseSearchOptions {
2088
2090
  "body"?: Models.KnowledgeSearchRequest;
@@ -2469,17 +2471,23 @@ declare namespace OrganizationApi {
2469
2471
 
2470
2472
  declare class OrganizationAuthorizationApi {
2471
2473
  deleteOrgauthorizationTrustee(trusteeOrgId: string): Promise<void>;
2474
+ deleteOrgauthorizationTrusteeCloneduser(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2472
2475
  deleteOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2473
2476
  deleteOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<void>;
2474
2477
  deleteOrgauthorizationTrustor(trustorOrgId: string): Promise<void>;
2478
+ deleteOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
2475
2479
  deleteOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<void>;
2476
2480
  getOrgauthorizationPairing(pairingId: string): Promise<Models.TrustRequest>;
2477
2481
  getOrgauthorizationTrustee(trusteeOrgId: string): Promise<Models.Trustee>;
2482
+ getOrgauthorizationTrusteeClonedusers(trusteeOrgId: string): Promise<Models.ClonedUserEntityListing>;
2478
2483
  getOrgauthorizationTrusteeUser(trusteeOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2479
2484
  getOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string): Promise<Models.UserAuthorization>;
2480
2485
  getOrgauthorizationTrusteeUsers(trusteeOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteeUsersOptions): Promise<Models.TrustUserEntityListing>;
2481
2486
  getOrgauthorizationTrustees(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrusteesOptions): Promise<Models.TrustEntityListing>;
2487
+ getOrgauthorizationTrusteesDefault(): Promise<Models.Trustee>;
2482
2488
  getOrgauthorizationTrustor(trustorOrgId: string): Promise<Models.Trustor>;
2489
+ getOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>;
2490
+ getOrgauthorizationTrustorClonedusers(trustorOrgId: string): Promise<Models.ClonedUserEntityListing>;
2483
2491
  getOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2484
2492
  getOrgauthorizationTrustorUsers(trustorOrgId: string, opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorUsersOptions): Promise<Models.TrustUserEntityListing>;
2485
2493
  getOrgauthorizationTrustors(opts?: OrganizationAuthorizationApi.getOrgauthorizationTrustorsOptions): Promise<Models.TrustorEntityListing>;
@@ -2487,10 +2495,12 @@ declare class OrganizationAuthorizationApi {
2487
2495
  postOrgauthorizationTrusteeUsers(trusteeOrgId: string, body: Models.TrustMemberCreate): Promise<Models.TrustUser>;
2488
2496
  postOrgauthorizationTrustees(body: Models.TrustCreate): Promise<Models.Trustee>;
2489
2497
  postOrgauthorizationTrusteesAudits(body: Models.TrusteeAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesAuditsOptions): Promise<Models.AuditQueryResponse>;
2498
+ postOrgauthorizationTrusteesDefault(opts?: OrganizationAuthorizationApi.postOrgauthorizationTrusteesDefaultOptions): Promise<Models.Trustee>;
2490
2499
  postOrgauthorizationTrustorAudits(body: Models.TrustorAuditQueryRequest, opts?: OrganizationAuthorizationApi.postOrgauthorizationTrustorAuditsOptions): Promise<Models.AuditQueryResponse>;
2491
2500
  putOrgauthorizationTrustee(trusteeOrgId: string, body: Models.TrustUpdate): Promise<Models.Trustee>;
2492
2501
  putOrgauthorizationTrusteeUserRoledivisions(trusteeOrgId: string, trusteeUserId: string, body: Models.RoleDivisionGrants): Promise<Models.UserAuthorization>;
2493
2502
  putOrgauthorizationTrusteeUserRoles(trusteeOrgId: string, trusteeUserId: string, body: Array<string>): Promise<Models.UserAuthorization>;
2503
+ putOrgauthorizationTrustorCloneduser(trustorOrgId: string, trusteeUserId: string): Promise<Models.ClonedUser>;
2494
2504
  putOrgauthorizationTrustorUser(trustorOrgId: string, trusteeUserId: string): Promise<Models.TrustUser>;
2495
2505
  }
2496
2506
 
@@ -2517,6 +2527,10 @@ declare namespace OrganizationAuthorizationApi {
2517
2527
  "sortBy"?: string;
2518
2528
  "sortOrder"?: string;
2519
2529
  }
2530
+ export interface postOrgauthorizationTrusteesDefaultOptions {
2531
+ "assignDefaultRole"?: boolean;
2532
+ "autoExpire"?: boolean;
2533
+ }
2520
2534
  export interface postOrgauthorizationTrustorAuditsOptions {
2521
2535
  "pageSize"?: number;
2522
2536
  "pageNumber"?: number;
@@ -2913,7 +2927,7 @@ declare class QualityApi {
2913
2927
  getQualityFormsSurveyVersions(formId: string, opts?: QualityApi.getQualityFormsSurveyVersionsOptions): Promise<Models.SurveyFormEntityListing>;
2914
2928
  getQualityFormsSurveys(opts?: QualityApi.getQualityFormsSurveysOptions): Promise<Models.SurveyFormEntityListing>;
2915
2929
  getQualityFormsSurveysBulk(id: Array<string>): Promise<Models.SurveyFormEntityListing>;
2916
- getQualityFormsSurveysBulkContexts(contextId: Array<string>, opts?: QualityApi.getQualityFormsSurveysBulkContextsOptions): Promise<Models.SurveyFormEntityListing>;
2930
+ getQualityFormsSurveysBulkContexts(contextId: Array<string>, opts?: QualityApi.getQualityFormsSurveysBulkContextsOptions): Promise<Array<Models.SurveyForm>>;
2917
2931
  getQualityPublishedform(formId: string): Promise<Models.EvaluationForm>;
2918
2932
  getQualityPublishedforms(opts?: QualityApi.getQualityPublishedformsOptions): Promise<Models.EvaluationFormEntityListing>;
2919
2933
  getQualityPublishedformsEvaluation(formId: string): Promise<Models.EvaluationForm>;
@@ -3290,7 +3304,7 @@ declare class RoutingApi {
3290
3304
  deleteRoutingSettings(): Promise<void>;
3291
3305
  deleteRoutingSkill(skillId: string): Promise<void>;
3292
3306
  deleteRoutingSmsAddress(addressId: string): Promise<void>;
3293
- deleteRoutingSmsPhonenumber(addressId: string): Promise<void>;
3307
+ deleteRoutingSmsPhonenumber(addressId: string, opts?: RoutingApi.deleteRoutingSmsPhonenumberOptions): Promise<void>;
3294
3308
  deleteRoutingUserUtilization(userId: string): Promise<void>;
3295
3309
  deleteRoutingUtilization(): Promise<void>;
3296
3310
  deleteRoutingWrapupcode(codeId: string): Promise<void>;
@@ -3368,7 +3382,7 @@ declare class RoutingApi {
3368
3382
  postRoutingQueues(body: Models.CreateQueueRequest): Promise<Models.Queue>;
3369
3383
  postRoutingSkills(body: Models.RoutingSkill): Promise<Models.RoutingSkill>;
3370
3384
  postRoutingSmsAddresses(body: Models.SmsAddressProvision): Promise<Models.SmsAddress>;
3371
- postRoutingSmsPhonenumbers(body: Models.SmsPhoneNumberProvision): Promise<Models.SmsPhoneNumber>;
3385
+ postRoutingSmsPhonenumbers(body: Models.SmsPhoneNumberProvision, opts?: RoutingApi.postRoutingSmsPhonenumbersOptions): Promise<Models.SmsPhoneNumber>;
3372
3386
  postRoutingWrapupcodes(body: Models.WrapupCode): Promise<Models.WrapupCode>;
3373
3387
  postUserRoutinglanguages(userId: string, body: Models.UserRoutingLanguagePost): Promise<Models.UserRoutingLanguage>;
3374
3388
  postUserRoutingskills(userId: string, body: Models.UserRoutingSkillPost): Promise<Models.UserRoutingSkill>;
@@ -3377,7 +3391,7 @@ declare class RoutingApi {
3377
3391
  putRoutingQueue(queueId: string, body: Models.QueueRequest): Promise<Models.Queue>;
3378
3392
  putRoutingSettings(body: Models.RoutingSettings): Promise<Models.RoutingSettings>;
3379
3393
  putRoutingSettingsTranscription(body: Models.TranscriptionSettings): Promise<Models.TranscriptionSettings>;
3380
- putRoutingSmsPhonenumber(addressId: string, body: Models.SmsPhoneNumber): Promise<Models.SmsPhoneNumber>;
3394
+ putRoutingSmsPhonenumber(addressId: string, body: Models.SmsPhoneNumber, opts?: RoutingApi.putRoutingSmsPhonenumberOptions): Promise<Models.SmsPhoneNumber>;
3381
3395
  putRoutingUserUtilization(userId: string, body: Models.Utilization): Promise<Models.AgentMaxUtilization>;
3382
3396
  putRoutingUtilization(body: Models.Utilization): Promise<Models.Utilization>;
3383
3397
  putRoutingWrapupcode(codeId: string, body: Models.WrapupCode): Promise<Models.WrapupCode>;
@@ -3389,6 +3403,9 @@ declare namespace RoutingApi {
3389
3403
  export interface deleteRoutingQueueOptions {
3390
3404
  "forceDelete"?: boolean;
3391
3405
  }
3406
+ export interface deleteRoutingSmsPhonenumberOptions {
3407
+ "async"?: boolean;
3408
+ }
3392
3409
  export interface getRoutingAssessmentsOptions {
3393
3410
  "before"?: string;
3394
3411
  "after"?: string;
@@ -3477,7 +3494,6 @@ declare namespace RoutingApi {
3477
3494
  export interface getRoutingQueuesDivisionviewsAllOptions {
3478
3495
  "pageSize"?: number;
3479
3496
  "pageNumber"?: number;
3480
- "sortBy"?: string;
3481
3497
  "sortOrder"?: string;
3482
3498
  }
3483
3499
  export interface getRoutingQueuesMeOptions {
@@ -3557,6 +3573,12 @@ declare namespace RoutingApi {
3557
3573
  export interface postRoutingQueueUsersOptions {
3558
3574
  "_delete"?: boolean;
3559
3575
  }
3576
+ export interface postRoutingSmsPhonenumbersOptions {
3577
+ "async"?: boolean;
3578
+ }
3579
+ export interface putRoutingSmsPhonenumberOptions {
3580
+ "async"?: boolean;
3581
+ }
3560
3582
  }
3561
3583
 
3562
3584
  declare class SCIMApi {
@@ -3805,6 +3827,8 @@ declare namespace SearchApi {
3805
3827
 
3806
3828
  declare class SpeechTextAnalyticsApi {
3807
3829
  deleteSpeechandtextanalyticsProgram(programId: string, opts?: SpeechTextAnalyticsApi.deleteSpeechandtextanalyticsProgramOptions): Promise<void>;
3830
+ deleteSpeechandtextanalyticsSentimentfeedback(): Promise<void>;
3831
+ deleteSpeechandtextanalyticsSentimentfeedbackSentimentFeedbackId(sentimentFeedbackId: string): Promise<void>;
3808
3832
  deleteSpeechandtextanalyticsTopic(topicId: string): Promise<void>;
3809
3833
  getSpeechandtextanalyticsConversation(conversationId: string): Promise<Models.ConversationMetrics>;
3810
3834
  getSpeechandtextanalyticsConversationCommunicationTranscripturl(conversationId: string, communicationId: string): Promise<Models.TranscriptUrl>;
@@ -3816,6 +3840,7 @@ declare class SpeechTextAnalyticsApi {
3816
3840
  getSpeechandtextanalyticsProgramsMappings(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsMappingsOptions): Promise<Models.ProgramsMappingsEntityListing>;
3817
3841
  getSpeechandtextanalyticsProgramsPublishjob(jobId: string): Promise<Models.ProgramJob>;
3818
3842
  getSpeechandtextanalyticsProgramsUnpublished(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsProgramsUnpublishedOptions): Promise<Models.UnpublishedProgramsEntityListing>;
3843
+ getSpeechandtextanalyticsSentimentfeedback(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsSentimentfeedbackOptions): Promise<Models.SentimentFeedbackEntityListing>;
3819
3844
  getSpeechandtextanalyticsSettings(): Promise<Models.SpeechTextAnalyticsSettingsResponse>;
3820
3845
  getSpeechandtextanalyticsTopic(topicId: string): Promise<Models.Topic>;
3821
3846
  getSpeechandtextanalyticsTopics(opts?: SpeechTextAnalyticsApi.getSpeechandtextanalyticsTopicsOptions): Promise<Models.TopicsEntityListing>;
@@ -3826,6 +3851,7 @@ declare class SpeechTextAnalyticsApi {
3826
3851
  postSpeechandtextanalyticsPrograms(body: Models.ProgramRequest): Promise<Models.Program>;
3827
3852
  postSpeechandtextanalyticsProgramsGeneralJobs(body: Models.GeneralProgramJobRequest): Promise<Models.GeneralProgramJob>;
3828
3853
  postSpeechandtextanalyticsProgramsPublishjobs(body: Models.ProgramJobRequest): Promise<Models.ProgramJob>;
3854
+ postSpeechandtextanalyticsSentimentfeedback(body: Models.SentimentFeedback): Promise<Models.SentimentFeedback>;
3829
3855
  postSpeechandtextanalyticsTopics(body: Models.TopicRequest): Promise<Models.Topic>;
3830
3856
  postSpeechandtextanalyticsTopicsPublishjobs(body: Models.TopicJobRequest): Promise<Models.TopicJob>;
3831
3857
  postSpeechandtextanalyticsTranscriptsSearch(body: Models.TranscriptSearchRequest): Promise<Models.JsonSearchResponse>;
@@ -3851,6 +3877,9 @@ declare namespace SpeechTextAnalyticsApi {
3851
3877
  "nextPage"?: string;
3852
3878
  "pageSize"?: number;
3853
3879
  }
3880
+ export interface getSpeechandtextanalyticsSentimentfeedbackOptions {
3881
+ "dialect"?: string;
3882
+ }
3854
3883
  export interface getSpeechandtextanalyticsTopicsOptions {
3855
3884
  "nextPage"?: string;
3856
3885
  "pageSize"?: number;
@@ -4581,7 +4610,8 @@ declare class VoicemailApi {
4581
4610
  postVoicemailMessages(opts?: VoicemailApi.postVoicemailMessagesOptions): Promise<Models.VoicemailMessage>;
4582
4611
  postVoicemailSearch(body: Models.VoicemailSearchRequest): Promise<Models.VoicemailsSearchResponse>;
4583
4612
  putVoicemailMessage(messageId: string, body: Models.VoicemailMessage): Promise<Models.VoicemailMessage>;
4584
- putVoicemailPolicy(body: Models.VoicemailOrganizationPolicy): Promise<Models.VoicemailOrganizationPolicy>;
4613
+ putVoicemailPolicy(body: Models.VoicemailOrganizationPolicy): Promise<Models.VoicemailOrganizationPolicy>;
4614
+ putVoicemailUserpolicy(userId: string, body: Models.VoicemailUserPolicy): Promise<Models.VoicemailUserPolicy>;
4585
4615
  }
4586
4616
 
4587
4617
  declare namespace VoicemailApi {
@@ -4673,6 +4703,17 @@ declare namespace WebDeploymentsApi {
4673
4703
  }
4674
4704
  }
4675
4705
 
4706
+ declare class WebMessagingApi {
4707
+ getWebmessagingMessages(opts?: WebMessagingApi.getWebmessagingMessagesOptions): Promise<Models.WebMessagingMessageEntityList>;
4708
+ }
4709
+
4710
+ declare namespace WebMessagingApi {
4711
+ export interface getWebmessagingMessagesOptions {
4712
+ "pageSize"?: number;
4713
+ "pageNumber"?: number;
4714
+ }
4715
+ }
4716
+
4676
4717
  declare class WidgetsApi {
4677
4718
  deleteWidgetsDeployment(deploymentId: string): Promise<void>;
4678
4719
  getWidgetsDeployment(deploymentId: string): Promise<Models.WidgetDeployment>;
@@ -4694,6 +4735,8 @@ declare class WorkforceManagementApi {
4694
4735
  deleteWorkforcemanagementBusinessunitWeekShorttermforecast(businessUnitId: string, weekDateId: string, forecastId: string): Promise<void>;
4695
4736
  deleteWorkforcemanagementCalendarUrlIcs(): Promise<void>;
4696
4737
  deleteWorkforcemanagementManagementunit(managementUnitId: string): Promise<void>;
4738
+ deleteWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<void>;
4739
+ deleteWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<void>;
4697
4740
  deleteWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string): Promise<void>;
4698
4741
  deleteWorkforcemanagementManagementunitWorkplanrotation(managementUnitId: string, workPlanRotationId: string): Promise<void>;
4699
4742
  getWorkforcemanagementAdherence(userId: Array<string>): Promise<Array<Models.UserScheduleAdherence>>;
@@ -4736,7 +4779,12 @@ declare class WorkforceManagementApi {
4736
4779
  getWorkforcemanagementManagementunitAgentShifttrades(managementUnitId: string, agentId: string): Promise<Models.ShiftTradeListResponse>;
4737
4780
  getWorkforcemanagementManagementunitShifttradesMatched(managementUnitId: string): Promise<Models.ShiftTradeMatchesSummaryResponse>;
4738
4781
  getWorkforcemanagementManagementunitShifttradesUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>;
4782
+ getWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string): Promise<Models.TimeOffLimit>;
4783
+ getWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string): Promise<Models.TimeOffLimitListing>;
4784
+ getWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string): Promise<Models.TimeOffPlan>;
4785
+ getWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string): Promise<Models.TimeOffPlanListing>;
4739
4786
  getWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>;
4787
+ getWorkforcemanagementManagementunitUserTimeoffrequestTimeofflimits(managementUnitId: string, userId: string, timeOffRequestId: string): Promise<Models.QueryTimeOffLimitValuesResponse>;
4740
4788
  getWorkforcemanagementManagementunitUserTimeoffrequests(managementUnitId: string, userId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitUserTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4741
4789
  getWorkforcemanagementManagementunitUsers(managementUnitId: string): Promise<Models.WfmUserEntityListing>;
4742
4790
  getWorkforcemanagementManagementunitWeekSchedule(managementUnitId: string, weekId: string, scheduleId: string, opts?: WorkforceManagementApi.getWorkforcemanagementManagementunitWeekScheduleOptions): Promise<Models.WeekScheduleResponse>;
@@ -4752,6 +4800,7 @@ declare class WorkforceManagementApi {
4752
4800
  getWorkforcemanagementSchedulingjob(jobId: string): Promise<Models.SchedulingStatusResponse>;
4753
4801
  getWorkforcemanagementShifttrades(): Promise<Models.ShiftTradeListResponse>;
4754
4802
  getWorkforcemanagementTimeoffrequest(timeOffRequestId: string): Promise<Models.TimeOffRequestResponse>;
4803
+ getWorkforcemanagementTimeoffrequestWaitlistpositions(timeOffRequestId: string): Promise<Models.WaitlistPositionListing>;
4755
4804
  getWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.getWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4756
4805
  patchWorkforcemanagementBusinessunit(businessUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitOptions): Promise<Models.BusinessUnit>;
4757
4806
  patchWorkforcemanagementBusinessunitActivitycode(businessUnitId: string, activityCodeId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitActivitycodeOptions): Promise<Models.BusinessUnitActivityCode>;
@@ -4759,6 +4808,8 @@ declare class WorkforceManagementApi {
4759
4808
  patchWorkforcemanagementBusinessunitSchedulingRun(businessUnitId: string, runId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitSchedulingRunOptions): Promise<void>;
4760
4809
  patchWorkforcemanagementBusinessunitServicegoaltemplate(businessUnitId: string, serviceGoalTemplateId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementBusinessunitServicegoaltemplateOptions): Promise<Models.ServiceGoalTemplate>;
4761
4810
  patchWorkforcemanagementManagementunit(managementUnitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitOptions): Promise<Models.ManagementUnit>;
4811
+ patchWorkforcemanagementManagementunitTimeofflimit(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeofflimitOptions): Promise<Models.TimeOffLimit>;
4812
+ patchWorkforcemanagementManagementunitTimeoffplan(managementUnitId: string, timeOffPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitTimeoffplanOptions): Promise<Models.TimeOffPlan>;
4762
4813
  patchWorkforcemanagementManagementunitUserTimeoffrequest(managementUnitId: string, userId: string, timeOffRequestId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitUserTimeoffrequestOptions): Promise<Models.TimeOffRequestResponse>;
4763
4814
  patchWorkforcemanagementManagementunitWeekShifttrade(managementUnitId: string, weekDateId: string, body: Models.PatchShiftTradeRequest, tradeId: string): Promise<Models.ShiftTradeResponse>;
4764
4815
  patchWorkforcemanagementManagementunitWorkplan(managementUnitId: string, workPlanId: string, opts?: WorkforceManagementApi.patchWorkforcemanagementManagementunitWorkplanOptions): Promise<Models.WorkPlan>;
@@ -4786,8 +4837,12 @@ declare class WorkforceManagementApi {
4786
4837
  postWorkforcemanagementManagementunitHistoricaladherencequery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitHistoricaladherencequeryOptions): Promise<Models.WfmHistoricalAdherenceResponse>;
4787
4838
  postWorkforcemanagementManagementunitMove(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitMoveOptions): Promise<Models.MoveManagementUnitResponse>;
4788
4839
  postWorkforcemanagementManagementunitSchedulesSearch(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitSchedulesSearchOptions): Promise<Models.UserScheduleContainer>;
4840
+ postWorkforcemanagementManagementunitTimeofflimits(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsOptions): Promise<Models.TimeOffLimit>;
4841
+ postWorkforcemanagementManagementunitTimeofflimitsValuesQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions): Promise<Models.QueryTimeOffLimitValuesResponse>;
4842
+ postWorkforcemanagementManagementunitTimeoffplans(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffplansOptions): Promise<Models.TimeOffPlan>;
4789
4843
  postWorkforcemanagementManagementunitTimeoffrequests(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsOptions): Promise<Models.TimeOffRequestList>;
4790
4844
  postWorkforcemanagementManagementunitTimeoffrequestsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions): Promise<Models.TimeOffRequestListing>;
4845
+ postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQuery(managementUnitId: string, opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions): Promise<Models.WaitlistPositionListing>;
4791
4846
  postWorkforcemanagementManagementunitWeekShifttradeMatch(managementUnitId: string, weekDateId: string, body: Models.MatchShiftTradeRequest, tradeId: string): Promise<Models.MatchShiftTradeResponse>;
4792
4847
  postWorkforcemanagementManagementunitWeekShifttrades(managementUnitId: string, weekDateId: string, body: Models.AddShiftTradeRequest): Promise<Models.ShiftTradeResponse>;
4793
4848
  postWorkforcemanagementManagementunitWeekShifttradesSearch(managementUnitId: string, weekDateId: string, body: Models.SearchShiftTradesRequest): Promise<Models.SearchShiftTradesResponse>;
@@ -4800,7 +4855,9 @@ declare class WorkforceManagementApi {
4800
4855
  postWorkforcemanagementManagementunits(opts?: WorkforceManagementApi.postWorkforcemanagementManagementunitsOptions): Promise<Models.ManagementUnit>;
4801
4856
  postWorkforcemanagementNotificationsUpdate(opts?: WorkforceManagementApi.postWorkforcemanagementNotificationsUpdateOptions): Promise<Models.UpdateNotificationsResponse>;
4802
4857
  postWorkforcemanagementSchedules(opts?: WorkforceManagementApi.postWorkforcemanagementSchedulesOptions): Promise<Models.UserScheduleContainer>;
4803
- postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>;
4858
+ postWorkforcemanagementTimeofflimitsAvailableQuery(opts?: WorkforceManagementApi.postWorkforcemanagementTimeofflimitsAvailableQueryOptions): Promise<Models.AvailableTimeOffResponse>;
4859
+ postWorkforcemanagementTimeoffrequests(opts?: WorkforceManagementApi.postWorkforcemanagementTimeoffrequestsOptions): Promise<Models.TimeOffRequestResponse>;
4860
+ putWorkforcemanagementManagementunitTimeofflimitValues(managementUnitId: string, timeOffLimitId: string, opts?: WorkforceManagementApi.putWorkforcemanagementManagementunitTimeofflimitValuesOptions): Promise<Models.TimeOffLimit>;
4804
4861
  }
4805
4862
 
4806
4863
  declare namespace WorkforceManagementApi {
@@ -4902,6 +4959,12 @@ declare namespace WorkforceManagementApi {
4902
4959
  export interface patchWorkforcemanagementManagementunitOptions {
4903
4960
  "body"?: Models.UpdateManagementUnitRequest;
4904
4961
  }
4962
+ export interface patchWorkforcemanagementManagementunitTimeofflimitOptions {
4963
+ "body"?: Models.UpdateTimeOffLimitRequest;
4964
+ }
4965
+ export interface patchWorkforcemanagementManagementunitTimeoffplanOptions {
4966
+ "body"?: Models.UpdateTimeOffPlanRequest;
4967
+ }
4905
4968
  export interface patchWorkforcemanagementManagementunitUserTimeoffrequestOptions {
4906
4969
  "body"?: Models.AdminTimeOffRequestPatch;
4907
4970
  }
@@ -4972,12 +5035,24 @@ declare namespace WorkforceManagementApi {
4972
5035
  export interface postWorkforcemanagementManagementunitSchedulesSearchOptions {
4973
5036
  "body"?: Models.UserListScheduleRequestBody;
4974
5037
  }
5038
+ export interface postWorkforcemanagementManagementunitTimeofflimitsOptions {
5039
+ "body"?: Models.CreateTimeOffLimitRequest;
5040
+ }
5041
+ export interface postWorkforcemanagementManagementunitTimeofflimitsValuesQueryOptions {
5042
+ "body"?: Models.QueryTimeOffLimitValuesRequest;
5043
+ }
5044
+ export interface postWorkforcemanagementManagementunitTimeoffplansOptions {
5045
+ "body"?: Models.CreateTimeOffPlanRequest;
5046
+ }
4975
5047
  export interface postWorkforcemanagementManagementunitTimeoffrequestsOptions {
4976
5048
  "body"?: Models.CreateAdminTimeOffRequest;
4977
5049
  }
4978
5050
  export interface postWorkforcemanagementManagementunitTimeoffrequestsQueryOptions {
4979
5051
  "body"?: Models.TimeOffRequestQueryBody;
4980
5052
  }
5053
+ export interface postWorkforcemanagementManagementunitTimeoffrequestsWaitlistpositionsQueryOptions {
5054
+ "body"?: Models.QueryWaitlistPositionsRequest;
5055
+ }
4981
5056
  export interface postWorkforcemanagementManagementunitWeekShifttradesStateBulkOptions {
4982
5057
  "forceAsync"?: boolean;
4983
5058
  }
@@ -5007,9 +5082,15 @@ declare namespace WorkforceManagementApi {
5007
5082
  export interface postWorkforcemanagementSchedulesOptions {
5008
5083
  "body"?: Models.CurrentUserScheduleRequestBody;
5009
5084
  }
5085
+ export interface postWorkforcemanagementTimeofflimitsAvailableQueryOptions {
5086
+ "body"?: Models.AvailableTimeOffRequest;
5087
+ }
5010
5088
  export interface postWorkforcemanagementTimeoffrequestsOptions {
5011
5089
  "body"?: Models.CreateAgentTimeOffRequest;
5012
5090
  }
5091
+ export interface putWorkforcemanagementManagementunitTimeofflimitValuesOptions {
5092
+ "body"?: Models.SetTimeOffLimitValuesRequest;
5093
+ }
5013
5094
  }
5014
5095
 
5015
5096
  declare namespace Models {
@@ -5027,9 +5108,60 @@ declare namespace Models {
5027
5108
  "selfUri"?: string;
5028
5109
  }
5029
5110
 
5111
+ export interface AcdEndDetailEventTopicAcdEndEvent {
5112
+ "eventTime"?: number;
5113
+ "conversationId"?: string;
5114
+ "participantId"?: string;
5115
+ "sessionId"?: string;
5116
+ "disconnectType"?: string;
5117
+ "mediaType"?: string;
5118
+ "provider"?: string;
5119
+ "direction"?: string;
5120
+ "ani"?: string;
5121
+ "dnis"?: string;
5122
+ "addressTo"?: string;
5123
+ "addressFrom"?: string;
5124
+ "callbackUserName"?: string;
5125
+ "callbackNumbers"?: Array<string>;
5126
+ "callbackScheduledTime"?: number;
5127
+ "subject"?: string;
5128
+ "messageType"?: string;
5129
+ "queueId"?: string;
5130
+ "divisionId"?: string;
5131
+ "acdOutcome"?: string;
5132
+ "answeredUserId"?: string;
5133
+ "requestedRoutings"?: Array<string>;
5134
+ "usedRouting"?: string;
5135
+ "requestedRoutingSkillIds"?: Array<string>;
5136
+ "requestedLanguageId"?: string;
5137
+ "requestedRoutingUserIds"?: Array<string>;
5138
+ "routingPriority"?: number;
5139
+ "connectedDurationMs"?: number;
5140
+ }
5141
+
5142
+ export interface AcdStartDetailEventTopicAcdStartEvent {
5143
+ "eventTime"?: number;
5144
+ "conversationId"?: string;
5145
+ "participantId"?: string;
5146
+ "sessionId"?: string;
5147
+ "mediaType"?: string;
5148
+ "provider"?: string;
5149
+ "direction"?: string;
5150
+ "ani"?: string;
5151
+ "dnis"?: string;
5152
+ "addressTo"?: string;
5153
+ "addressFrom"?: string;
5154
+ "callbackUserName"?: string;
5155
+ "callbackNumbers"?: Array<string>;
5156
+ "callbackScheduledTime"?: number;
5157
+ "subject"?: string;
5158
+ "messageType"?: string;
5159
+ "queueId"?: string;
5160
+ "divisionId"?: string;
5161
+ }
5162
+
5030
5163
  export interface AchievedOutcome {
5031
5164
  "id"?: string;
5032
- "outcome"?: Models.AddressableEntityRef;
5033
5165
  "selfUri"?: string;
5034
5166
  }
5035
5167
 
@@ -5073,8 +5205,8 @@ declare namespace Models {
5073
5205
  "total"?: number;
5074
5206
  "firstUri"?: string;
5075
5207
  "selfUri"?: string;
5076
- "previousUri"?: string;
5077
5208
  "nextUri"?: string;
5209
+ "previousUri"?: string;
5078
5210
  "lastUri"?: string;
5079
5211
  "pageCount"?: number;
5080
5212
  }
@@ -5111,6 +5243,7 @@ declare namespace Models {
5111
5243
  "mediaType"?: string;
5112
5244
  "architectFlowFields"?: Models.ArchitectFlowFields;
5113
5245
  "webMessagingOfferFields"?: Models.WebMessagingOfferFields;
5246
+ "openActionFields"?: Models.OpenActionFields;
5114
5247
  }
5115
5248
 
5116
5249
  export interface ActionMapActionTemplate {
@@ -5125,8 +5258,8 @@ declare namespace Models {
5125
5258
  "total"?: number;
5126
5259
  "firstUri"?: string;
5127
5260
  "selfUri"?: string;
5128
- "previousUri"?: string;
5129
5261
  "nextUri"?: string;
5262
+ "previousUri"?: string;
5130
5263
  "lastUri"?: string;
5131
5264
  "pageCount"?: number;
5132
5265
  }
@@ -5182,8 +5315,8 @@ declare namespace Models {
5182
5315
  "total"?: number;
5183
5316
  "firstUri"?: string;
5184
5317
  "selfUri"?: string;
5185
- "previousUri"?: string;
5186
5318
  "nextUri"?: string;
5319
+ "previousUri"?: string;
5187
5320
  "lastUri"?: string;
5188
5321
  "pageCount"?: number;
5189
5322
  }
@@ -5207,8 +5340,8 @@ declare namespace Models {
5207
5340
  "total"?: number;
5208
5341
  "firstUri"?: string;
5209
5342
  "selfUri"?: string;
5210
- "previousUri"?: string;
5211
5343
  "nextUri"?: string;
5344
+ "previousUri"?: string;
5212
5345
  "lastUri"?: string;
5213
5346
  "pageCount"?: number;
5214
5347
  }
@@ -5245,6 +5378,29 @@ declare namespace Models {
5245
5378
  "metadata": Models.WfmVersionedEntityMetadata;
5246
5379
  }
5247
5380
 
5381
+ export interface AcwDetailEventTopicAfterCallWorkEvent {
5382
+ "eventTime"?: number;
5383
+ "conversationId"?: string;
5384
+ "participantId"?: string;
5385
+ "sessionId"?: string;
5386
+ "mediaType"?: string;
5387
+ "provider"?: string;
5388
+ "direction"?: string;
5389
+ "ani"?: string;
5390
+ "dnis"?: string;
5391
+ "addressTo"?: string;
5392
+ "addressFrom"?: string;
5393
+ "callbackUserName"?: string;
5394
+ "callbackNumbers"?: Array<string>;
5395
+ "callbackScheduledTime"?: number;
5396
+ "subject"?: string;
5397
+ "messageType"?: string;
5398
+ "userId"?: string;
5399
+ "queueId"?: string;
5400
+ "wrapupCode"?: string;
5401
+ "wrapupDurationMs"?: number;
5402
+ }
5403
+
5248
5404
  export interface AcwSettings {
5249
5405
  "wrapupPrompt"?: string;
5250
5406
  "timeoutMs"?: number;
@@ -5433,8 +5589,8 @@ declare namespace Models {
5433
5589
  "total"?: number;
5434
5590
  "firstUri"?: string;
5435
5591
  "selfUri"?: string;
5436
- "previousUri"?: string;
5437
5592
  "nextUri"?: string;
5593
+ "previousUri"?: string;
5438
5594
  "lastUri"?: string;
5439
5595
  "pageCount"?: number;
5440
5596
  }
@@ -5703,10 +5859,6 @@ declare namespace Models {
5703
5859
  "ranges"?: Array<Models.AggregationRange>;
5704
5860
  }
5705
5861
 
5706
- export interface AnalyticsReportingSettings {
5707
- "piiMaskingEnabled"?: boolean;
5708
- }
5709
-
5710
5862
  export interface AnalyticsResolution {
5711
5863
  "eventTime"?: string;
5712
5864
  "queueId"?: string;
@@ -6202,7 +6354,6 @@ declare namespace Models {
6202
6354
 
6203
6355
  export interface AssignedSegment {
6204
6356
  "id"?: string;
6205
- "segment"?: Models.AddressableEntityRef;
6206
6357
  "selfUri"?: string;
6207
6358
  }
6208
6359
 
@@ -6214,6 +6365,11 @@ declare namespace Models {
6214
6365
  "endTime"?: string;
6215
6366
  }
6216
6367
 
6368
+ export interface AssociatedValueField {
6369
+ "dataType": string;
6370
+ "name": string;
6371
+ }
6372
+
6217
6373
  export interface AsyncConversationQuery {
6218
6374
  "conversationFilters"?: Array<Models.ConversationDetailQueryFilter>;
6219
6375
  "segmentFilters"?: Array<Models.SegmentDetailQueryFilter>;
@@ -6291,8 +6447,8 @@ declare namespace Models {
6291
6447
  "total"?: number;
6292
6448
  "firstUri"?: string;
6293
6449
  "selfUri"?: string;
6294
- "previousUri"?: string;
6295
6450
  "nextUri"?: string;
6451
+ "previousUri"?: string;
6296
6452
  "lastUri"?: string;
6297
6453
  "pageCount"?: number;
6298
6454
  }
@@ -6318,6 +6474,13 @@ declare namespace Models {
6318
6474
  "selfUri"?: string;
6319
6475
  }
6320
6476
 
6477
+ export interface AttributeDetailEventTopicAttributeUpdateEvent {
6478
+ "eventTime"?: number;
6479
+ "conversationId"?: string;
6480
+ "participantId"?: string;
6481
+ "attributes"?: { [key: string]: string; };
6482
+ }
6483
+
6321
6484
  export interface AttributeFilterItem {
6322
6485
  "id"?: string;
6323
6486
  "operator"?: string;
@@ -6550,8 +6713,8 @@ declare namespace Models {
6550
6713
  "total"?: number;
6551
6714
  "firstUri"?: string;
6552
6715
  "selfUri"?: string;
6553
- "previousUri"?: string;
6554
6716
  "nextUri"?: string;
6717
+ "previousUri"?: string;
6555
6718
  "lastUri"?: string;
6556
6719
  "pageCount"?: number;
6557
6720
  }
@@ -6611,6 +6774,24 @@ declare namespace Models {
6611
6774
  "wfmSchedule"?: Models.WfmScheduleReference;
6612
6775
  }
6613
6776
 
6777
+ export interface AvailableTimeOffRange {
6778
+ "timeOffLimit"?: Models.TimeOffLimitReference;
6779
+ "startDate"?: string;
6780
+ "granularity"?: string;
6781
+ "availableMinutesPerInterval"?: Array<number>;
6782
+ "waitlistedRequestsPerInterval"?: Array<number>;
6783
+ "waitlistEnabled"?: boolean;
6784
+ }
6785
+
6786
+ export interface AvailableTimeOffRequest {
6787
+ "activityCodeId": string;
6788
+ "dateRanges"?: Array<Models.LocalDateRange>;
6789
+ }
6790
+
6791
+ export interface AvailableTimeOffResponse {
6792
+ "values"?: Array<Models.AvailableTimeOffRange>;
6793
+ }
6794
+
6614
6795
  export interface AvailableTopic {
6615
6796
  "description"?: string;
6616
6797
  "id"?: string;
@@ -6625,6 +6806,7 @@ declare namespace Models {
6625
6806
  "requiresCurrentUserOrPermission"?: boolean;
6626
6807
  "transports"?: Array<string>;
6627
6808
  "publicApiTemplateUriPaths"?: Array<string>;
6809
+ "topicParameters"?: Array<string>;
6628
6810
  }
6629
6811
 
6630
6812
  export interface AvailableTopicEntityListing {
@@ -6793,8 +6975,8 @@ declare namespace Models {
6793
6975
  "total"?: number;
6794
6976
  "firstUri"?: string;
6795
6977
  "selfUri"?: string;
6796
- "previousUri"?: string;
6797
6978
  "nextUri"?: string;
6979
+ "previousUri"?: string;
6798
6980
  "lastUri"?: string;
6799
6981
  "pageCount"?: number;
6800
6982
  }
@@ -6812,8 +6994,8 @@ declare namespace Models {
6812
6994
  "total"?: number;
6813
6995
  "firstUri"?: string;
6814
6996
  "selfUri"?: string;
6815
- "previousUri"?: string;
6816
6997
  "nextUri"?: string;
6998
+ "previousUri"?: string;
6817
6999
  "lastUri"?: string;
6818
7000
  "pageCount"?: number;
6819
7001
  }
@@ -7571,6 +7753,7 @@ declare namespace Models {
7571
7753
  "type"?: string;
7572
7754
  "text"?: string;
7573
7755
  "payload"?: string;
7756
+ "messageType"?: string;
7574
7757
  }
7575
7758
 
7576
7759
  export interface CalendarUrlResponse {
@@ -7630,8 +7813,8 @@ declare namespace Models {
7630
7813
  "total"?: number;
7631
7814
  "firstUri"?: string;
7632
7815
  "selfUri"?: string;
7633
- "previousUri"?: string;
7634
7816
  "nextUri"?: string;
7817
+ "previousUri"?: string;
7635
7818
  "lastUri"?: string;
7636
7819
  "pageCount"?: number;
7637
7820
  }
@@ -7722,8 +7905,8 @@ declare namespace Models {
7722
7905
  "total"?: number;
7723
7906
  "firstUri"?: string;
7724
7907
  "selfUri"?: string;
7725
- "previousUri"?: string;
7726
7908
  "nextUri"?: string;
7909
+ "previousUri"?: string;
7727
7910
  "lastUri"?: string;
7728
7911
  "pageCount"?: number;
7729
7912
  }
@@ -7784,8 +7967,8 @@ declare namespace Models {
7784
7967
  "total"?: number;
7785
7968
  "firstUri"?: string;
7786
7969
  "selfUri"?: string;
7787
- "previousUri"?: string;
7788
7970
  "nextUri"?: string;
7971
+ "previousUri"?: string;
7789
7972
  "lastUri"?: string;
7790
7973
  "pageCount"?: number;
7791
7974
  }
@@ -7926,8 +8109,8 @@ declare namespace Models {
7926
8109
  "total"?: number;
7927
8110
  "firstUri"?: string;
7928
8111
  "selfUri"?: string;
7929
- "previousUri"?: string;
7930
8112
  "nextUri"?: string;
8113
+ "previousUri"?: string;
7931
8114
  "lastUri"?: string;
7932
8115
  "pageCount"?: number;
7933
8116
  }
@@ -8012,8 +8195,8 @@ declare namespace Models {
8012
8195
  "total"?: number;
8013
8196
  "firstUri"?: string;
8014
8197
  "selfUri"?: string;
8015
- "previousUri"?: string;
8016
8198
  "nextUri"?: string;
8199
+ "previousUri"?: string;
8017
8200
  "lastUri"?: string;
8018
8201
  "pageCount"?: number;
8019
8202
  }
@@ -8126,8 +8309,8 @@ declare namespace Models {
8126
8309
  "total"?: number;
8127
8310
  "firstUri"?: string;
8128
8311
  "selfUri"?: string;
8129
- "previousUri"?: string;
8130
8312
  "nextUri"?: string;
8313
+ "previousUri"?: string;
8131
8314
  "lastUri"?: string;
8132
8315
  "pageCount"?: number;
8133
8316
  }
@@ -8139,8 +8322,8 @@ declare namespace Models {
8139
8322
  "total"?: number;
8140
8323
  "firstUri"?: string;
8141
8324
  "selfUri"?: string;
8142
- "previousUri"?: string;
8143
8325
  "nextUri"?: string;
8326
+ "previousUri"?: string;
8144
8327
  "lastUri"?: string;
8145
8328
  "pageCount"?: number;
8146
8329
  }
@@ -8232,8 +8415,8 @@ declare namespace Models {
8232
8415
  "total"?: number;
8233
8416
  "firstUri"?: string;
8234
8417
  "selfUri"?: string;
8235
- "previousUri"?: string;
8236
8418
  "nextUri"?: string;
8419
+ "previousUri"?: string;
8237
8420
  "lastUri"?: string;
8238
8421
  "pageCount"?: number;
8239
8422
  }
@@ -8278,8 +8461,8 @@ declare namespace Models {
8278
8461
  "total"?: number;
8279
8462
  "firstUri"?: string;
8280
8463
  "selfUri"?: string;
8281
- "previousUri"?: string;
8282
8464
  "nextUri"?: string;
8465
+ "previousUri"?: string;
8283
8466
  "lastUri"?: string;
8284
8467
  "pageCount"?: number;
8285
8468
  }
@@ -8329,8 +8512,8 @@ declare namespace Models {
8329
8512
  "total"?: number;
8330
8513
  "firstUri"?: string;
8331
8514
  "selfUri"?: string;
8332
- "previousUri"?: string;
8333
8515
  "nextUri"?: string;
8516
+ "previousUri"?: string;
8334
8517
  "lastUri"?: string;
8335
8518
  "pageCount"?: number;
8336
8519
  }
@@ -8412,8 +8595,8 @@ declare namespace Models {
8412
8595
  "total"?: number;
8413
8596
  "firstUri"?: string;
8414
8597
  "selfUri"?: string;
8415
- "previousUri"?: string;
8416
8598
  "nextUri"?: string;
8599
+ "previousUri"?: string;
8417
8600
  "lastUri"?: string;
8418
8601
  "pageCount"?: number;
8419
8602
  }
@@ -8527,12 +8710,25 @@ declare namespace Models {
8527
8710
  "total"?: number;
8528
8711
  "firstUri"?: string;
8529
8712
  "selfUri"?: string;
8530
- "previousUri"?: string;
8531
8713
  "nextUri"?: string;
8714
+ "previousUri"?: string;
8532
8715
  "lastUri"?: string;
8533
8716
  "pageCount"?: number;
8534
8717
  }
8535
8718
 
8719
+ export interface ClonedUser {
8720
+ "id"?: string;
8721
+ "name"?: string;
8722
+ "trustor"?: Models.DomainEntityRef;
8723
+ "selfUri"?: string;
8724
+ }
8725
+
8726
+ export interface ClonedUserEntityListing {
8727
+ "total"?: number;
8728
+ "entities"?: Array<Models.ClonedUser>;
8729
+ "selfUri"?: string;
8730
+ }
8731
+
8536
8732
  export interface CloseButtonStyleProperties {
8537
8733
  "color"?: string;
8538
8734
  "opacity"?: number;
@@ -8562,8 +8758,8 @@ declare namespace Models {
8562
8758
  "total"?: number;
8563
8759
  "firstUri"?: string;
8564
8760
  "selfUri"?: string;
8565
- "previousUri"?: string;
8566
8761
  "nextUri"?: string;
8762
+ "previousUri"?: string;
8567
8763
  "lastUri"?: string;
8568
8764
  "pageCount"?: number;
8569
8765
  }
@@ -8610,8 +8806,8 @@ declare namespace Models {
8610
8806
  "total"?: number;
8611
8807
  "firstUri"?: string;
8612
8808
  "selfUri"?: string;
8613
- "previousUri"?: string;
8614
8809
  "nextUri"?: string;
8810
+ "previousUri"?: string;
8615
8811
  "lastUri"?: string;
8616
8812
  "pageCount"?: number;
8617
8813
  }
@@ -8656,8 +8852,8 @@ declare namespace Models {
8656
8852
  "total"?: number;
8657
8853
  "firstUri"?: string;
8658
8854
  "selfUri"?: string;
8659
- "previousUri"?: string;
8660
8855
  "nextUri"?: string;
8856
+ "previousUri"?: string;
8661
8857
  "lastUri"?: string;
8662
8858
  "pageCount"?: number;
8663
8859
  }
@@ -8675,12 +8871,14 @@ declare namespace Models {
8675
8871
  "lengthInMinutes": number;
8676
8872
  "attendeeIds": Array<string>;
8677
8873
  "facilitatorIds"?: Array<string>;
8874
+ "interruptibleAppointmentIds"?: Array<string>;
8678
8875
  }
8679
8876
 
8680
8877
  export interface CoachingSlotsResponse {
8681
8878
  "suggestedSlots"?: Array<Models.CoachingSlot>;
8682
8879
  "attendeeSchedules"?: Array<Models.UserAvailableTimes>;
8683
8880
  "facilitatorSchedules"?: Array<Models.UserAvailableTimes>;
8881
+ "wfmScheduleActivities"?: Array<Models.WfmScheduleActivity>;
8684
8882
  }
8685
8883
 
8686
8884
  export interface CobrowseConversation {
@@ -8698,8 +8896,8 @@ declare namespace Models {
8698
8896
  "total"?: number;
8699
8897
  "firstUri"?: string;
8700
8898
  "selfUri"?: string;
8701
- "previousUri"?: string;
8702
8899
  "nextUri"?: string;
8900
+ "previousUri"?: string;
8703
8901
  "lastUri"?: string;
8704
8902
  "pageCount"?: number;
8705
8903
  }
@@ -8790,8 +8988,8 @@ declare namespace Models {
8790
8988
  "total"?: number;
8791
8989
  "firstUri"?: string;
8792
8990
  "selfUri"?: string;
8793
- "previousUri"?: string;
8794
8991
  "nextUri"?: string;
8992
+ "previousUri"?: string;
8795
8993
  "lastUri"?: string;
8796
8994
  "pageCount"?: number;
8797
8995
  }
@@ -8819,8 +9017,8 @@ declare namespace Models {
8819
9017
  "total"?: number;
8820
9018
  "firstUri"?: string;
8821
9019
  "selfUri"?: string;
8822
- "previousUri"?: string;
8823
9020
  "nextUri"?: string;
9021
+ "previousUri"?: string;
8824
9022
  "lastUri"?: string;
8825
9023
  "pageCount"?: number;
8826
9024
  }
@@ -8832,8 +9030,8 @@ declare namespace Models {
8832
9030
  "total"?: number;
8833
9031
  "firstUri"?: string;
8834
9032
  "selfUri"?: string;
8835
- "previousUri"?: string;
8836
9033
  "nextUri"?: string;
9034
+ "previousUri"?: string;
8837
9035
  "lastUri"?: string;
8838
9036
  "pageCount"?: number;
8839
9037
  }
@@ -8922,8 +9120,8 @@ declare namespace Models {
8922
9120
  "total"?: number;
8923
9121
  "firstUri"?: string;
8924
9122
  "selfUri"?: string;
8925
- "previousUri"?: string;
8926
9123
  "nextUri"?: string;
9124
+ "previousUri"?: string;
8927
9125
  "lastUri"?: string;
8928
9126
  "pageCount"?: number;
8929
9127
  }
@@ -8935,8 +9133,8 @@ declare namespace Models {
8935
9133
  "total"?: number;
8936
9134
  "firstUri"?: string;
8937
9135
  "selfUri"?: string;
8938
- "previousUri"?: string;
8939
9136
  "nextUri"?: string;
9137
+ "previousUri"?: string;
8940
9138
  "lastUri"?: string;
8941
9139
  "pageCount"?: number;
8942
9140
  }
@@ -9017,8 +9215,8 @@ declare namespace Models {
9017
9215
  "total"?: number;
9018
9216
  "firstUri"?: string;
9019
9217
  "selfUri"?: string;
9020
- "previousUri"?: string;
9021
9218
  "nextUri"?: string;
9219
+ "previousUri"?: string;
9022
9220
  "lastUri"?: string;
9023
9221
  "pageCount"?: number;
9024
9222
  }
@@ -9030,8 +9228,8 @@ declare namespace Models {
9030
9228
  "total"?: number;
9031
9229
  "firstUri"?: string;
9032
9230
  "selfUri"?: string;
9033
- "previousUri"?: string;
9034
9231
  "nextUri"?: string;
9232
+ "previousUri"?: string;
9035
9233
  "lastUri"?: string;
9036
9234
  "pageCount"?: number;
9037
9235
  }
@@ -9060,8 +9258,8 @@ declare namespace Models {
9060
9258
  "total"?: number;
9061
9259
  "firstUri"?: string;
9062
9260
  "selfUri"?: string;
9063
- "previousUri"?: string;
9064
9261
  "nextUri"?: string;
9262
+ "previousUri"?: string;
9065
9263
  "lastUri"?: string;
9066
9264
  "pageCount"?: number;
9067
9265
  }
@@ -9090,8 +9288,8 @@ declare namespace Models {
9090
9288
  "total"?: number;
9091
9289
  "firstUri"?: string;
9092
9290
  "selfUri"?: string;
9093
- "previousUri"?: string;
9094
9291
  "nextUri"?: string;
9292
+ "previousUri"?: string;
9095
9293
  "lastUri"?: string;
9096
9294
  "pageCount"?: number;
9097
9295
  }
@@ -9431,6 +9629,11 @@ declare namespace Models {
9431
9629
  "participants"?: Array<Models.ParticipantBasic>;
9432
9630
  }
9433
9631
 
9632
+ export interface ConversationButtonComponent {
9633
+ "title"?: string;
9634
+ "actions"?: Models.ConversationContentActions;
9635
+ }
9636
+
9434
9637
  export interface ConversationCallEventTopicCallConversation {
9435
9638
  "id"?: string;
9436
9639
  "name"?: string;
@@ -9988,6 +10191,12 @@ declare namespace Models {
9988
10191
  "additionalProperties"?: object;
9989
10192
  }
9990
10193
 
10194
+ export interface ConversationContentActions {
10195
+ "url"?: string;
10196
+ "urlTarget"?: string;
10197
+ "textback"?: string;
10198
+ }
10199
+
9991
10200
  export interface ConversationContentAttachment {
9992
10201
  "id"?: string;
9993
10202
  "mediaType": string;
@@ -10004,6 +10213,23 @@ declare namespace Models {
10004
10213
  "payload": string;
10005
10214
  }
10006
10215
 
10216
+ export interface ConversationContentGeneric {
10217
+ "title"?: string;
10218
+ "description"?: string;
10219
+ "image"?: string;
10220
+ "video"?: string;
10221
+ "actions"?: Models.ConversationContentActions;
10222
+ "components"?: Array<Models.ConversationButtonComponent>;
10223
+ }
10224
+
10225
+ export interface ConversationContentLocation {
10226
+ "url"?: string;
10227
+ "address"?: string;
10228
+ "text"?: string;
10229
+ "latitude"?: number;
10230
+ "longitude"?: number;
10231
+ }
10232
+
10007
10233
  export interface ConversationContentNotificationTemplate {
10008
10234
  "id"?: string;
10009
10235
  "language"?: string;
@@ -10019,6 +10245,12 @@ declare namespace Models {
10019
10245
  "action"?: string;
10020
10246
  }
10021
10247
 
10248
+ export interface ConversationContentStory {
10249
+ "type"?: string;
10250
+ "url"?: string;
10251
+ "replyToId"?: string;
10252
+ }
10253
+
10022
10254
  export interface ConversationDeletionProtectionQuery {
10023
10255
  "conversationIds": Array<string>;
10024
10256
  }
@@ -10190,12 +10422,18 @@ declare namespace Models {
10190
10422
  "total"?: number;
10191
10423
  "firstUri"?: string;
10192
10424
  "selfUri"?: string;
10193
- "previousUri"?: string;
10194
10425
  "nextUri"?: string;
10426
+ "previousUri"?: string;
10195
10427
  "lastUri"?: string;
10196
10428
  "pageCount"?: number;
10197
10429
  }
10198
10430
 
10431
+ export interface ConversationEventCoBrowse {
10432
+ "type": string;
10433
+ "sessionId"?: string;
10434
+ "sessionJoinToken"?: string;
10435
+ }
10436
+
10199
10437
  export interface ConversationEventTopicAddress {
10200
10438
  "name"?: string;
10201
10439
  "nameRaw"?: string;
@@ -10608,11 +10846,18 @@ declare namespace Models {
10608
10846
 
10609
10847
  export interface ConversationMessageContent {
10610
10848
  "contentType": string;
10849
+ "location"?: Models.ConversationContentLocation;
10850
+ "story"?: Models.ConversationContentStory;
10611
10851
  "attachment"?: Models.ConversationContentAttachment;
10612
10852
  "quickReply"?: Models.ConversationContentQuickReply;
10613
10853
  "template"?: Models.ConversationContentNotificationTemplate;
10614
10854
  "buttonResponse"?: Models.ConversationContentButtonResponse;
10615
- "generic"?: Models.ContentGeneric;
10855
+ "generic"?: Models.ConversationContentGeneric;
10856
+ }
10857
+
10858
+ export interface ConversationMessageEvent {
10859
+ "eventType": string;
10860
+ "coBrowse"?: Models.ConversationEventCoBrowse;
10616
10861
  }
10617
10862
 
10618
10863
  export interface ConversationMessageEventTopicConversationRoutingData {
@@ -10796,6 +11041,7 @@ declare namespace Models {
10796
11041
  "conversation"?: Models.AddressableEntityRef;
10797
11042
  "sentimentScore"?: number;
10798
11043
  "sentimentTrend"?: number;
11044
+ "sentimentTrendClass"?: string;
10799
11045
  }
10800
11046
 
10801
11047
  export interface ConversationNormalizedMessage {
@@ -10804,6 +11050,7 @@ declare namespace Models {
10804
11050
  "type": string;
10805
11051
  "text"?: string;
10806
11052
  "content"?: Array<Models.ConversationMessageContent>;
11053
+ "events"?: Array<Models.ConversationMessageEvent>;
10807
11054
  "status"?: string;
10808
11055
  "reasons"?: Array<Models.ConversationReason>;
10809
11056
  "originatingEntity"?: string;
@@ -11376,6 +11623,7 @@ declare namespace Models {
11376
11623
  "conversationIds"?: Array<string>;
11377
11624
  "participants"?: Array<Models.Destination>;
11378
11625
  "uuiData"?: string;
11626
+ "externalContactId"?: string;
11379
11627
  }
11380
11628
 
11381
11629
  export interface CreateCallResponse {
@@ -11444,6 +11692,7 @@ declare namespace Models {
11444
11692
  "direction"?: string;
11445
11693
  "htmlBody"?: string;
11446
11694
  "textBody"?: string;
11695
+ "externalContactId"?: string;
11447
11696
  }
11448
11697
 
11449
11698
  export interface CreateIntegrationRequest {
@@ -11476,13 +11725,12 @@ declare namespace Models {
11476
11725
  "toAddressMessengerType": string;
11477
11726
  "useExistingConversation"?: boolean;
11478
11727
  "externalContactId"?: string;
11479
- "externalOrganizationId"?: string;
11480
11728
  }
11481
11729
 
11482
11730
  export interface CreatePerformanceProfile {
11483
11731
  "id"?: string;
11484
11732
  "name": string;
11485
- "division"?: Models.WritableDivision;
11733
+ "division": Models.WritableDivision;
11486
11734
  "description": string;
11487
11735
  "metricOrders"?: Array<string>;
11488
11736
  "dateCreated"?: string;
@@ -11517,6 +11765,7 @@ declare namespace Models {
11517
11765
  "modifiedBy"?: string;
11518
11766
  "createdBy"?: string;
11519
11767
  "memberCount"?: number;
11768
+ "userMemberCount"?: number;
11520
11769
  "joinedMemberCount"?: number;
11521
11770
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
11522
11771
  "routingRules"?: Array<Models.RoutingRule>;
@@ -11580,6 +11829,20 @@ declare namespace Models {
11580
11829
  "selfUri"?: string;
11581
11830
  }
11582
11831
 
11832
+ export interface CreateTimeOffLimitRequest {
11833
+ "granularity"?: string;
11834
+ "defaultLimitMinutes"?: number;
11835
+ }
11836
+
11837
+ export interface CreateTimeOffPlanRequest {
11838
+ "name": string;
11839
+ "activityCodeIds"?: Array<string>;
11840
+ "timeOffLimitIds"?: Array<string>;
11841
+ "autoApprovalRule": string;
11842
+ "daysBeforeStartToExpireFromWaitlist"?: number;
11843
+ "active": boolean;
11844
+ }
11845
+
11583
11846
  export interface CreateUser {
11584
11847
  "name": string;
11585
11848
  "department"?: string;
@@ -11716,8 +11979,8 @@ declare namespace Models {
11716
11979
  "total"?: number;
11717
11980
  "firstUri"?: string;
11718
11981
  "selfUri"?: string;
11719
- "previousUri"?: string;
11720
11982
  "nextUri"?: string;
11983
+ "previousUri"?: string;
11721
11984
  "lastUri"?: string;
11722
11985
  "pageCount"?: number;
11723
11986
  }
@@ -11743,8 +12006,8 @@ declare namespace Models {
11743
12006
  "total"?: number;
11744
12007
  "firstUri"?: string;
11745
12008
  "selfUri"?: string;
11746
- "previousUri"?: string;
11747
12009
  "nextUri"?: string;
12010
+ "previousUri"?: string;
11748
12011
  "lastUri"?: string;
11749
12012
  "pageCount"?: number;
11750
12013
  }
@@ -11887,6 +12150,29 @@ declare namespace Models {
11887
12150
  "values": Array<string>;
11888
12151
  }
11889
12152
 
12153
+ export interface CustomerEndDetailEventTopicCustomerEndEvent {
12154
+ "eventTime"?: number;
12155
+ "conversationId"?: string;
12156
+ "participantId"?: string;
12157
+ "sessionId"?: string;
12158
+ "disconnectType"?: string;
12159
+ "mediaType"?: string;
12160
+ "externalOrganizationId"?: string;
12161
+ "externalContactId"?: string;
12162
+ "provider"?: string;
12163
+ "direction"?: string;
12164
+ "ani"?: string;
12165
+ "dnis"?: string;
12166
+ "addressTo"?: string;
12167
+ "addressFrom"?: string;
12168
+ "callbackUserName"?: string;
12169
+ "callbackNumbers"?: Array<string>;
12170
+ "callbackScheduledTime"?: number;
12171
+ "subject"?: string;
12172
+ "messageType"?: string;
12173
+ "interactingDurationMs"?: number;
12174
+ }
12175
+
11890
12176
  export interface CustomerInteractionCenter {
11891
12177
  "id"?: string;
11892
12178
  "name"?: string;
@@ -11901,9 +12187,31 @@ declare namespace Models {
11901
12187
  "selfUri"?: string;
11902
12188
  }
11903
12189
 
11904
- export interface DID {
12190
+ export interface CustomerStartDetailEventTopicCustomerStartEvent {
12191
+ "eventTime"?: number;
12192
+ "conversationId"?: string;
12193
+ "participantId"?: string;
12194
+ "sessionId"?: string;
12195
+ "mediaType"?: string;
12196
+ "externalOrganizationId"?: string;
12197
+ "externalContactId"?: string;
12198
+ "provider"?: string;
12199
+ "direction"?: string;
12200
+ "ani"?: string;
12201
+ "dnis"?: string;
12202
+ "addressTo"?: string;
12203
+ "addressFrom"?: string;
12204
+ "callbackUserName"?: string;
12205
+ "callbackNumbers"?: Array<string>;
12206
+ "callbackScheduledTime"?: number;
12207
+ "subject"?: string;
12208
+ "messageType"?: string;
12209
+ }
12210
+
12211
+ export interface DID {
11905
12212
  "id"?: string;
11906
12213
  "name": string;
12214
+ "division"?: Models.Division;
11907
12215
  "description"?: string;
11908
12216
  "version"?: number;
11909
12217
  "dateCreated"?: string;
@@ -11927,8 +12235,8 @@ declare namespace Models {
11927
12235
  "total"?: number;
11928
12236
  "firstUri"?: string;
11929
12237
  "selfUri"?: string;
11930
- "previousUri"?: string;
11931
12238
  "nextUri"?: string;
12239
+ "previousUri"?: string;
11932
12240
  "lastUri"?: string;
11933
12241
  "pageCount"?: number;
11934
12242
  }
@@ -11951,8 +12259,8 @@ declare namespace Models {
11951
12259
  "total"?: number;
11952
12260
  "firstUri"?: string;
11953
12261
  "selfUri"?: string;
11954
- "previousUri"?: string;
11955
12262
  "nextUri"?: string;
12263
+ "previousUri"?: string;
11956
12264
  "lastUri"?: string;
11957
12265
  "pageCount"?: number;
11958
12266
  }
@@ -11960,6 +12268,7 @@ declare namespace Models {
11960
12268
  export interface DIDPool {
11961
12269
  "id"?: string;
11962
12270
  "name": string;
12271
+ "division"?: Models.Division;
11963
12272
  "description"?: string;
11964
12273
  "version"?: number;
11965
12274
  "dateCreated"?: string;
@@ -11983,8 +12292,8 @@ declare namespace Models {
11983
12292
  "total"?: number;
11984
12293
  "firstUri"?: string;
11985
12294
  "selfUri"?: string;
11986
- "previousUri"?: string;
11987
12295
  "nextUri"?: string;
12296
+ "previousUri"?: string;
11988
12297
  "lastUri"?: string;
11989
12298
  "pageCount"?: number;
11990
12299
  }
@@ -12067,8 +12376,8 @@ declare namespace Models {
12067
12376
  "total"?: number;
12068
12377
  "firstUri"?: string;
12069
12378
  "selfUri"?: string;
12070
- "previousUri"?: string;
12071
12379
  "nextUri"?: string;
12380
+ "previousUri"?: string;
12072
12381
  "lastUri"?: string;
12073
12382
  "pageCount"?: number;
12074
12383
  }
@@ -12080,8 +12389,8 @@ declare namespace Models {
12080
12389
  "total"?: number;
12081
12390
  "firstUri"?: string;
12082
12391
  "selfUri"?: string;
12083
- "previousUri"?: string;
12084
12392
  "nextUri"?: string;
12393
+ "previousUri"?: string;
12085
12394
  "lastUri"?: string;
12086
12395
  "pageCount"?: number;
12087
12396
  }
@@ -12157,8 +12466,8 @@ declare namespace Models {
12157
12466
  "total"?: number;
12158
12467
  "firstUri"?: string;
12159
12468
  "selfUri"?: string;
12160
- "previousUri"?: string;
12161
12469
  "nextUri"?: string;
12470
+ "previousUri"?: string;
12162
12471
  "lastUri"?: string;
12163
12472
  "pageCount"?: number;
12164
12473
  }
@@ -12190,8 +12499,8 @@ declare namespace Models {
12190
12499
  "total"?: number;
12191
12500
  "firstUri"?: string;
12192
12501
  "selfUri"?: string;
12193
- "previousUri"?: string;
12194
12502
  "nextUri"?: string;
12503
+ "previousUri"?: string;
12195
12504
  "lastUri"?: string;
12196
12505
  "pageCount"?: number;
12197
12506
  }
@@ -12303,8 +12612,8 @@ declare namespace Models {
12303
12612
  "total"?: number;
12304
12613
  "firstUri"?: string;
12305
12614
  "selfUri"?: string;
12306
- "previousUri"?: string;
12307
12615
  "nextUri"?: string;
12616
+ "previousUri"?: string;
12308
12617
  "lastUri"?: string;
12309
12618
  "pageCount"?: number;
12310
12619
  }
@@ -12669,8 +12978,8 @@ declare namespace Models {
12669
12978
  "total"?: number;
12670
12979
  "firstUri"?: string;
12671
12980
  "selfUri"?: string;
12672
- "previousUri"?: string;
12673
12981
  "nextUri"?: string;
12982
+ "previousUri"?: string;
12674
12983
  "lastUri"?: string;
12675
12984
  "pageCount"?: number;
12676
12985
  }
@@ -12890,8 +13199,8 @@ declare namespace Models {
12890
13199
  "total"?: number;
12891
13200
  "firstUri"?: string;
12892
13201
  "selfUri"?: string;
12893
- "previousUri"?: string;
12894
13202
  "nextUri"?: string;
13203
+ "previousUri"?: string;
12895
13204
  "lastUri"?: string;
12896
13205
  "pageCount"?: number;
12897
13206
  }
@@ -12927,8 +13236,8 @@ declare namespace Models {
12927
13236
  "total"?: number;
12928
13237
  "firstUri"?: string;
12929
13238
  "selfUri"?: string;
12930
- "previousUri"?: string;
12931
13239
  "nextUri"?: string;
13240
+ "previousUri"?: string;
12932
13241
  "lastUri"?: string;
12933
13242
  "pageCount"?: number;
12934
13243
  }
@@ -12968,8 +13277,8 @@ declare namespace Models {
12968
13277
  "allDivsPermitted"?: boolean;
12969
13278
  "firstUri"?: string;
12970
13279
  "selfUri"?: string;
12971
- "previousUri"?: string;
12972
13280
  "nextUri"?: string;
13281
+ "previousUri"?: string;
12973
13282
  "lastUri"?: string;
12974
13283
  "pageCount"?: number;
12975
13284
  }
@@ -13022,8 +13331,8 @@ declare namespace Models {
13022
13331
  "total"?: number;
13023
13332
  "firstUri"?: string;
13024
13333
  "selfUri"?: string;
13025
- "previousUri"?: string;
13026
13334
  "nextUri"?: string;
13335
+ "previousUri"?: string;
13027
13336
  "lastUri"?: string;
13028
13337
  "pageCount"?: number;
13029
13338
  }
@@ -13035,8 +13344,8 @@ declare namespace Models {
13035
13344
  "total"?: number;
13036
13345
  "firstUri"?: string;
13037
13346
  "selfUri"?: string;
13038
- "previousUri"?: string;
13039
13347
  "nextUri"?: string;
13348
+ "previousUri"?: string;
13040
13349
  "lastUri"?: string;
13041
13350
  "pageCount"?: number;
13042
13351
  }
@@ -13127,8 +13436,8 @@ declare namespace Models {
13127
13436
  "total"?: number;
13128
13437
  "firstUri"?: string;
13129
13438
  "selfUri"?: string;
13130
- "previousUri"?: string;
13131
13439
  "nextUri"?: string;
13440
+ "previousUri"?: string;
13132
13441
  "lastUri"?: string;
13133
13442
  "pageCount"?: number;
13134
13443
  }
@@ -13144,8 +13453,8 @@ declare namespace Models {
13144
13453
  "total"?: number;
13145
13454
  "firstUri"?: string;
13146
13455
  "selfUri"?: string;
13147
- "previousUri"?: string;
13148
13456
  "nextUri"?: string;
13457
+ "previousUri"?: string;
13149
13458
  "lastUri"?: string;
13150
13459
  "pageCount"?: number;
13151
13460
  }
@@ -13262,6 +13571,7 @@ declare namespace Models {
13262
13571
  export interface DomainCertificateAuthority {
13263
13572
  "id"?: string;
13264
13573
  "name": string;
13574
+ "division"?: Models.Division;
13265
13575
  "description"?: string;
13266
13576
  "version"?: number;
13267
13577
  "dateCreated"?: string;
@@ -13309,8 +13619,8 @@ declare namespace Models {
13309
13619
  "total"?: number;
13310
13620
  "firstUri"?: string;
13311
13621
  "selfUri"?: string;
13312
- "previousUri"?: string;
13313
13622
  "nextUri"?: string;
13623
+ "previousUri"?: string;
13314
13624
  "lastUri"?: string;
13315
13625
  "pageCount"?: number;
13316
13626
  }
@@ -13328,8 +13638,8 @@ declare namespace Models {
13328
13638
  "total"?: number;
13329
13639
  "firstUri"?: string;
13330
13640
  "selfUri"?: string;
13331
- "previousUri"?: string;
13332
13641
  "nextUri"?: string;
13642
+ "previousUri"?: string;
13333
13643
  "lastUri"?: string;
13334
13644
  "pageCount"?: number;
13335
13645
  }
@@ -13341,8 +13651,8 @@ declare namespace Models {
13341
13651
  "total"?: number;
13342
13652
  "firstUri"?: string;
13343
13653
  "selfUri"?: string;
13344
- "previousUri"?: string;
13345
13654
  "nextUri"?: string;
13655
+ "previousUri"?: string;
13346
13656
  "lastUri"?: string;
13347
13657
  "pageCount"?: number;
13348
13658
  }
@@ -13354,8 +13664,8 @@ declare namespace Models {
13354
13664
  "total"?: number;
13355
13665
  "firstUri"?: string;
13356
13666
  "selfUri"?: string;
13357
- "previousUri"?: string;
13358
13667
  "nextUri"?: string;
13668
+ "previousUri"?: string;
13359
13669
  "lastUri"?: string;
13360
13670
  "pageCount"?: number;
13361
13671
  }
@@ -13367,8 +13677,8 @@ declare namespace Models {
13367
13677
  "total"?: number;
13368
13678
  "firstUri"?: string;
13369
13679
  "selfUri"?: string;
13370
- "previousUri"?: string;
13371
13680
  "nextUri"?: string;
13681
+ "previousUri"?: string;
13372
13682
  "lastUri"?: string;
13373
13683
  "pageCount"?: number;
13374
13684
  }
@@ -13382,6 +13692,7 @@ declare namespace Models {
13382
13692
  export interface DomainLogicalInterface {
13383
13693
  "id"?: string;
13384
13694
  "name": string;
13695
+ "division"?: Models.Division;
13385
13696
  "description"?: string;
13386
13697
  "version"?: number;
13387
13698
  "dateCreated"?: string;
@@ -13538,6 +13849,7 @@ declare namespace Models {
13538
13849
  export interface DomainPhysicalInterface {
13539
13850
  "id"?: string;
13540
13851
  "name": string;
13852
+ "division"?: Models.Division;
13541
13853
  "description"?: string;
13542
13854
  "version"?: number;
13543
13855
  "dateCreated"?: string;
@@ -13578,6 +13890,7 @@ declare namespace Models {
13578
13890
  export interface DomainSchemaReference {
13579
13891
  "id"?: string;
13580
13892
  "name": string;
13893
+ "division"?: Models.Division;
13581
13894
  "description"?: string;
13582
13895
  "version"?: number;
13583
13896
  "dateCreated"?: string;
@@ -13622,6 +13935,14 @@ declare namespace Models {
13622
13935
 
13623
13936
  export interface DraftRequest {
13624
13937
  "intents"?: Array<Models.DraftIntents>;
13938
+ "topic"?: Array<Models.DraftTopics>;
13939
+ }
13940
+
13941
+ export interface DraftTopics {
13942
+ "id": string;
13943
+ "name": string;
13944
+ "phrases": Array<string>;
13945
+ "selfUri"?: string;
13625
13946
  }
13626
13947
 
13627
13948
  export interface DraftValidationResult {
@@ -13639,6 +13960,7 @@ declare namespace Models {
13639
13960
  export interface Edge {
13640
13961
  "id"?: string;
13641
13962
  "name": string;
13963
+ "division"?: Models.Division;
13642
13964
  "description"?: string;
13643
13965
  "version"?: number;
13644
13966
  "dateCreated"?: string;
@@ -13709,8 +14031,8 @@ declare namespace Models {
13709
14031
  "total"?: number;
13710
14032
  "firstUri"?: string;
13711
14033
  "selfUri"?: string;
13712
- "previousUri"?: string;
13713
14034
  "nextUri"?: string;
14035
+ "previousUri"?: string;
13714
14036
  "lastUri"?: string;
13715
14037
  "pageCount"?: number;
13716
14038
  }
@@ -13718,6 +14040,7 @@ declare namespace Models {
13718
14040
  export interface EdgeGroup {
13719
14041
  "id"?: string;
13720
14042
  "name": string;
14043
+ "division"?: Models.Division;
13721
14044
  "description"?: string;
13722
14045
  "version"?: number;
13723
14046
  "dateCreated"?: string;
@@ -13741,8 +14064,8 @@ declare namespace Models {
13741
14064
  "total"?: number;
13742
14065
  "firstUri"?: string;
13743
14066
  "selfUri"?: string;
13744
- "previousUri"?: string;
13745
14067
  "nextUri"?: string;
14068
+ "previousUri"?: string;
13746
14069
  "lastUri"?: string;
13747
14070
  "pageCount"?: number;
13748
14071
  }
@@ -13761,6 +14084,7 @@ declare namespace Models {
13761
14084
  export interface EdgeLine {
13762
14085
  "id"?: string;
13763
14086
  "name": string;
14087
+ "division"?: Models.Division;
13764
14088
  "description"?: string;
13765
14089
  "version"?: number;
13766
14090
  "dateCreated"?: string;
@@ -13788,8 +14112,8 @@ declare namespace Models {
13788
14112
  "total"?: number;
13789
14113
  "firstUri"?: string;
13790
14114
  "selfUri"?: string;
13791
- "previousUri"?: string;
13792
14115
  "nextUri"?: string;
14116
+ "previousUri"?: string;
13793
14117
  "lastUri"?: string;
13794
14118
  "pageCount"?: number;
13795
14119
  }
@@ -13809,6 +14133,7 @@ declare namespace Models {
13809
14133
  export interface EdgeLogsJob {
13810
14134
  "id"?: string;
13811
14135
  "name": string;
14136
+ "division"?: Models.Division;
13812
14137
  "description"?: string;
13813
14138
  "version"?: number;
13814
14139
  "dateCreated"?: string;
@@ -13825,6 +14150,7 @@ declare namespace Models {
13825
14150
  export interface EdgeLogsJobFile {
13826
14151
  "id"?: string;
13827
14152
  "name": string;
14153
+ "division"?: Models.Division;
13828
14154
  "description"?: string;
13829
14155
  "version"?: number;
13830
14156
  "dateCreated"?: string;
@@ -13852,6 +14178,7 @@ declare namespace Models {
13852
14178
  export interface EdgeLogsJobResponse {
13853
14179
  "id"?: string;
13854
14180
  "name": string;
14181
+ "division"?: Models.Division;
13855
14182
  "description"?: string;
13856
14183
  "version"?: number;
13857
14184
  "dateCreated"?: string;
@@ -14001,6 +14328,7 @@ declare namespace Models {
14001
14328
  export interface EdgeTrunkBase {
14002
14329
  "id"?: string;
14003
14330
  "name": string;
14331
+ "division"?: Models.Division;
14004
14332
  "description"?: string;
14005
14333
  "version"?: number;
14006
14334
  "dateCreated"?: string;
@@ -14108,8 +14436,8 @@ declare namespace Models {
14108
14436
  "total"?: number;
14109
14437
  "firstUri"?: string;
14110
14438
  "selfUri"?: string;
14111
- "previousUri"?: string;
14112
14439
  "nextUri"?: string;
14440
+ "previousUri"?: string;
14113
14441
  "lastUri"?: string;
14114
14442
  "pageCount"?: number;
14115
14443
  }
@@ -14194,8 +14522,8 @@ declare namespace Models {
14194
14522
  "total"?: number;
14195
14523
  "firstUri"?: string;
14196
14524
  "selfUri"?: string;
14197
- "previousUri"?: string;
14198
14525
  "nextUri"?: string;
14526
+ "previousUri"?: string;
14199
14527
  "lastUri"?: string;
14200
14528
  "pageCount"?: number;
14201
14529
  }
@@ -14217,6 +14545,7 @@ declare namespace Models {
14217
14545
  export interface EmergencyGroup {
14218
14546
  "id"?: string;
14219
14547
  "name": string;
14548
+ "division"?: Models.Division;
14220
14549
  "description"?: string;
14221
14550
  "version"?: number;
14222
14551
  "dateCreated"?: string;
@@ -14238,8 +14567,8 @@ declare namespace Models {
14238
14567
  "total"?: number;
14239
14568
  "firstUri"?: string;
14240
14569
  "selfUri"?: string;
14241
- "previousUri"?: string;
14242
14570
  "nextUri"?: string;
14571
+ "previousUri"?: string;
14243
14572
  "lastUri"?: string;
14244
14573
  "pageCount"?: number;
14245
14574
  }
@@ -14271,8 +14600,8 @@ declare namespace Models {
14271
14600
  "total"?: number;
14272
14601
  "firstUri"?: string;
14273
14602
  "selfUri"?: string;
14274
- "previousUri"?: string;
14275
14603
  "nextUri"?: string;
14604
+ "previousUri"?: string;
14276
14605
  "lastUri"?: string;
14277
14606
  "pageCount"?: number;
14278
14607
  }
@@ -14280,6 +14609,7 @@ declare namespace Models {
14280
14609
  export interface Endpoint {
14281
14610
  "id"?: string;
14282
14611
  "name": string;
14612
+ "division"?: Models.Division;
14283
14613
  "description"?: string;
14284
14614
  "version"?: number;
14285
14615
  "dateCreated"?: string;
@@ -14459,8 +14789,8 @@ declare namespace Models {
14459
14789
  "total"?: number;
14460
14790
  "firstUri"?: string;
14461
14791
  "selfUri"?: string;
14462
- "previousUri"?: string;
14463
14792
  "nextUri"?: string;
14793
+ "previousUri"?: string;
14464
14794
  "lastUri"?: string;
14465
14795
  "pageCount"?: number;
14466
14796
  }
@@ -14488,8 +14818,8 @@ declare namespace Models {
14488
14818
  "total"?: number;
14489
14819
  "firstUri"?: string;
14490
14820
  "selfUri"?: string;
14491
- "previousUri"?: string;
14492
14821
  "nextUri"?: string;
14822
+ "previousUri"?: string;
14493
14823
  "lastUri"?: string;
14494
14824
  "pageCount"?: number;
14495
14825
  }
@@ -14617,8 +14947,8 @@ declare namespace Models {
14617
14947
  "total"?: number;
14618
14948
  "firstUri"?: string;
14619
14949
  "selfUri"?: string;
14620
- "previousUri"?: string;
14621
14950
  "nextUri"?: string;
14951
+ "previousUri"?: string;
14622
14952
  "lastUri"?: string;
14623
14953
  "pageCount"?: number;
14624
14954
  }
@@ -14685,6 +15015,7 @@ declare namespace Models {
14685
15015
  export interface Extension {
14686
15016
  "id"?: string;
14687
15017
  "name": string;
15018
+ "division"?: Models.Division;
14688
15019
  "description"?: string;
14689
15020
  "version"?: number;
14690
15021
  "dateCreated"?: string;
@@ -14708,8 +15039,8 @@ declare namespace Models {
14708
15039
  "total"?: number;
14709
15040
  "firstUri"?: string;
14710
15041
  "selfUri"?: string;
14711
- "previousUri"?: string;
14712
15042
  "nextUri"?: string;
15043
+ "previousUri"?: string;
14713
15044
  "lastUri"?: string;
14714
15045
  "pageCount"?: number;
14715
15046
  }
@@ -14717,6 +15048,7 @@ declare namespace Models {
14717
15048
  export interface ExtensionPool {
14718
15049
  "id"?: string;
14719
15050
  "name": string;
15051
+ "division"?: Models.Division;
14720
15052
  "description"?: string;
14721
15053
  "version"?: number;
14722
15054
  "dateCreated"?: string;
@@ -14738,8 +15070,8 @@ declare namespace Models {
14738
15070
  "total"?: number;
14739
15071
  "firstUri"?: string;
14740
15072
  "selfUri"?: string;
14741
- "previousUri"?: string;
14742
15073
  "nextUri"?: string;
15074
+ "previousUri"?: string;
14743
15075
  "lastUri"?: string;
14744
15076
  "pageCount"?: number;
14745
15077
  }
@@ -14811,8 +15143,8 @@ declare namespace Models {
14811
15143
  "total"?: number;
14812
15144
  "firstUri"?: string;
14813
15145
  "selfUri"?: string;
14814
- "previousUri"?: string;
14815
15146
  "nextUri"?: string;
15147
+ "previousUri"?: string;
14816
15148
  "lastUri"?: string;
14817
15149
  "pageCount"?: number;
14818
15150
  }
@@ -14865,8 +15197,8 @@ declare namespace Models {
14865
15197
  "total"?: number;
14866
15198
  "firstUri"?: string;
14867
15199
  "selfUri"?: string;
14868
- "previousUri"?: string;
14869
15200
  "nextUri"?: string;
15201
+ "previousUri"?: string;
14870
15202
  "lastUri"?: string;
14871
15203
  "pageCount"?: number;
14872
15204
  }
@@ -14954,8 +15286,8 @@ declare namespace Models {
14954
15286
  "total"?: number;
14955
15287
  "firstUri"?: string;
14956
15288
  "selfUri"?: string;
14957
- "previousUri"?: string;
14958
15289
  "nextUri"?: string;
15290
+ "previousUri"?: string;
14959
15291
  "lastUri"?: string;
14960
15292
  "pageCount"?: number;
14961
15293
  }
@@ -14988,8 +15320,8 @@ declare namespace Models {
14988
15320
  "total"?: number;
14989
15321
  "firstUri"?: string;
14990
15322
  "selfUri"?: string;
14991
- "previousUri"?: string;
14992
15323
  "nextUri"?: string;
15324
+ "previousUri"?: string;
14993
15325
  "lastUri"?: string;
14994
15326
  "pageCount"?: number;
14995
15327
  }
@@ -15218,12 +15550,34 @@ declare namespace Models {
15218
15550
  "total"?: number;
15219
15551
  "firstUri"?: string;
15220
15552
  "selfUri"?: string;
15221
- "previousUri"?: string;
15222
15553
  "nextUri"?: string;
15554
+ "previousUri"?: string;
15223
15555
  "lastUri"?: string;
15224
15556
  "pageCount"?: number;
15225
15557
  }
15226
15558
 
15559
+ export interface FlowEndDetailEventTopicFlowEndEvent {
15560
+ "eventTime"?: number;
15561
+ "conversationId"?: string;
15562
+ "participantId"?: string;
15563
+ "sessionId"?: string;
15564
+ "disconnectType"?: string;
15565
+ "mediaType"?: string;
15566
+ "provider"?: string;
15567
+ "direction"?: string;
15568
+ "ani"?: string;
15569
+ "dnis"?: string;
15570
+ "addressTo"?: string;
15571
+ "addressFrom"?: string;
15572
+ "subject"?: string;
15573
+ "messageType"?: string;
15574
+ "flowType"?: string;
15575
+ "flowId"?: string;
15576
+ "divisionId"?: string;
15577
+ "flowVersion"?: string;
15578
+ "connectedDurationMs"?: number;
15579
+ }
15580
+
15227
15581
  export interface FlowEntityListing {
15228
15582
  "entities"?: Array<Models.Flow>;
15229
15583
  "pageSize"?: number;
@@ -15231,8 +15585,8 @@ declare namespace Models {
15231
15585
  "total"?: number;
15232
15586
  "firstUri"?: string;
15233
15587
  "selfUri"?: string;
15234
- "previousUri"?: string;
15235
15588
  "nextUri"?: string;
15589
+ "previousUri"?: string;
15236
15590
  "lastUri"?: string;
15237
15591
  "pageCount"?: number;
15238
15592
  }
@@ -15273,8 +15627,8 @@ declare namespace Models {
15273
15627
  "total"?: number;
15274
15628
  "firstUri"?: string;
15275
15629
  "selfUri"?: string;
15276
- "previousUri"?: string;
15277
15630
  "nextUri"?: string;
15631
+ "previousUri"?: string;
15278
15632
  "lastUri"?: string;
15279
15633
  "pageCount"?: number;
15280
15634
  }
@@ -15286,8 +15640,8 @@ declare namespace Models {
15286
15640
  "total"?: number;
15287
15641
  "firstUri"?: string;
15288
15642
  "selfUri"?: string;
15289
- "previousUri"?: string;
15290
15643
  "nextUri"?: string;
15644
+ "previousUri"?: string;
15291
15645
  "lastUri"?: string;
15292
15646
  "pageCount"?: number;
15293
15647
  }
@@ -15349,8 +15703,8 @@ declare namespace Models {
15349
15703
  "total"?: number;
15350
15704
  "firstUri"?: string;
15351
15705
  "selfUri"?: string;
15352
- "previousUri"?: string;
15353
15706
  "nextUri"?: string;
15707
+ "previousUri"?: string;
15354
15708
  "lastUri"?: string;
15355
15709
  "pageCount"?: number;
15356
15710
  }
@@ -15362,8 +15716,8 @@ declare namespace Models {
15362
15716
  "total"?: number;
15363
15717
  "firstUri"?: string;
15364
15718
  "selfUri"?: string;
15365
- "previousUri"?: string;
15366
15719
  "nextUri"?: string;
15720
+ "previousUri"?: string;
15367
15721
  "lastUri"?: string;
15368
15722
  "pageCount"?: number;
15369
15723
  }
@@ -15382,6 +15736,26 @@ declare namespace Models {
15382
15736
  "selfUri"?: string;
15383
15737
  }
15384
15738
 
15739
+ export interface FlowStartDetailEventTopicFlowStartEvent {
15740
+ "eventTime"?: number;
15741
+ "conversationId"?: string;
15742
+ "participantId"?: string;
15743
+ "sessionId"?: string;
15744
+ "mediaType"?: string;
15745
+ "provider"?: string;
15746
+ "direction"?: string;
15747
+ "ani"?: string;
15748
+ "dnis"?: string;
15749
+ "addressTo"?: string;
15750
+ "addressFrom"?: string;
15751
+ "subject"?: string;
15752
+ "messageType"?: string;
15753
+ "flowType"?: string;
15754
+ "flowId"?: string;
15755
+ "divisionId"?: string;
15756
+ "flowVersion"?: string;
15757
+ }
15758
+
15385
15759
  export interface FlowVersion {
15386
15760
  "id"?: string;
15387
15761
  "name"?: string;
@@ -15411,8 +15785,8 @@ declare namespace Models {
15411
15785
  "total"?: number;
15412
15786
  "firstUri"?: string;
15413
15787
  "selfUri"?: string;
15414
- "previousUri"?: string;
15415
15788
  "nextUri"?: string;
15789
+ "previousUri"?: string;
15416
15790
  "lastUri"?: string;
15417
15791
  "pageCount"?: number;
15418
15792
  }
@@ -15426,9 +15800,9 @@ declare namespace Models {
15426
15800
  }
15427
15801
 
15428
15802
  export interface ForecastPlanningGroupData {
15429
- "planningGroupId"?: string;
15430
- "offeredPerInterval"?: Array<number>;
15431
- "averageHandleTimeSecondsPerInterval"?: Array<number>;
15803
+ "planningGroupId": string;
15804
+ "offeredPerInterval": Array<number>;
15805
+ "averageHandleTimeSecondsPerInterval": Array<number>;
15432
15806
  }
15433
15807
 
15434
15808
  export interface ForecastPlanningGroupResponse {
@@ -15483,6 +15857,15 @@ declare namespace Models {
15483
15857
  "localPart"?: string;
15484
15858
  }
15485
15859
 
15860
+ export interface FullDayTimeOffMarker {
15861
+ "businessUnitDate"?: string;
15862
+ "lengthMinutes"?: number;
15863
+ "description"?: string;
15864
+ "activityCodeId"?: string;
15865
+ "paid"?: boolean;
15866
+ "timeOffRequestId"?: string;
15867
+ }
15868
+
15486
15869
  export interface GDPRJourneyCustomer {
15487
15870
  "type"?: string;
15488
15871
  "id"?: string;
@@ -15508,8 +15891,8 @@ declare namespace Models {
15508
15891
  "total"?: number;
15509
15892
  "firstUri"?: string;
15510
15893
  "selfUri"?: string;
15511
- "previousUri"?: string;
15512
15894
  "nextUri"?: string;
15895
+ "previousUri"?: string;
15513
15896
  "lastUri"?: string;
15514
15897
  "pageCount"?: number;
15515
15898
  }
@@ -15534,8 +15917,8 @@ declare namespace Models {
15534
15917
  "total"?: number;
15535
15918
  "firstUri"?: string;
15536
15919
  "selfUri"?: string;
15537
- "previousUri"?: string;
15538
15920
  "nextUri"?: string;
15921
+ "previousUri"?: string;
15539
15922
  "lastUri"?: string;
15540
15923
  "pageCount"?: number;
15541
15924
  }
@@ -15594,6 +15977,33 @@ declare namespace Models {
15594
15977
  "selfUri"?: string;
15595
15978
  }
15596
15979
 
15980
+ export interface GamificationScorecardChangeTopicMetric {
15981
+ "id"?: string;
15982
+ }
15983
+
15984
+ export interface GamificationScorecardChangeTopicPerformanceMetric {
15985
+ "metric"?: Models.GamificationScorecardChangeTopicMetric;
15986
+ "points"?: number;
15987
+ "value"?: number;
15988
+ "punctualityEvents"?: Array<Models.GamificationScorecardChangeTopicPunctualityEvent>;
15989
+ }
15990
+
15991
+ export interface GamificationScorecardChangeTopicPunctualityEvent {
15992
+ "dateStart"?: string;
15993
+ "dateScheduleStart"?: string;
15994
+ "activityCode"?: string;
15995
+ "points"?: number;
15996
+ }
15997
+
15998
+ export interface GamificationScorecardChangeTopicScorecardChange {
15999
+ "workday"?: string;
16000
+ "divisionId"?: string;
16001
+ "teamId"?: string;
16002
+ "performanceProfileId"?: string;
16003
+ "userId"?: string;
16004
+ "performanceMetrics"?: Array<Models.GamificationScorecardChangeTopicPerformanceMetric>;
16005
+ }
16006
+
15597
16007
  export interface GamificationStatus {
15598
16008
  "isActive"?: boolean;
15599
16009
  "dateStart"?: string;
@@ -15645,6 +16055,14 @@ declare namespace Models {
15645
16055
  "selfUri"?: string;
15646
16056
  }
15647
16057
 
16058
+ export interface GenericTemplate {
16059
+ "title"?: string;
16060
+ "description"?: string;
16061
+ "url"?: string;
16062
+ "components"?: Array<Models.RecordingButtonComponent>;
16063
+ "actions"?: Models.RecordingContentActions;
16064
+ }
16065
+
15648
16066
  export interface GenesysBotConnector {
15649
16067
  "queryParameters"?: { [key: string]: string; };
15650
16068
  }
@@ -15744,8 +16162,8 @@ declare namespace Models {
15744
16162
  "total"?: number;
15745
16163
  "firstUri"?: string;
15746
16164
  "selfUri"?: string;
15747
- "previousUri"?: string;
15748
16165
  "nextUri"?: string;
16166
+ "previousUri"?: string;
15749
16167
  "lastUri"?: string;
15750
16168
  "pageCount"?: number;
15751
16169
  }
@@ -15811,8 +16229,8 @@ declare namespace Models {
15811
16229
  "total"?: number;
15812
16230
  "firstUri"?: string;
15813
16231
  "selfUri"?: string;
15814
- "previousUri"?: string;
15815
16232
  "nextUri"?: string;
16233
+ "previousUri"?: string;
15816
16234
  "lastUri"?: string;
15817
16235
  "pageCount"?: number;
15818
16236
  }
@@ -15857,8 +16275,8 @@ declare namespace Models {
15857
16275
  "total"?: number;
15858
16276
  "firstUri"?: string;
15859
16277
  "selfUri"?: string;
15860
- "previousUri"?: string;
15861
16278
  "nextUri"?: string;
16279
+ "previousUri"?: string;
15862
16280
  "lastUri"?: string;
15863
16281
  "pageCount"?: number;
15864
16282
  }
@@ -16030,9 +16448,9 @@ declare namespace Models {
16030
16448
  "started"?: string;
16031
16449
  "completed"?: string;
16032
16450
  "entities"?: Array<Models.HistoryEntry>;
16033
- "total"?: number;
16034
- "pageNumber"?: number;
16035
16451
  "pageSize"?: number;
16452
+ "pageNumber"?: number;
16453
+ "total"?: number;
16036
16454
  "pageCount"?: number;
16037
16455
  }
16038
16456
 
@@ -16093,6 +16511,7 @@ declare namespace Models {
16093
16511
  export interface IVR {
16094
16512
  "id"?: string;
16095
16513
  "name": string;
16514
+ "division"?: Models.Division;
16096
16515
  "description"?: string;
16097
16516
  "version"?: number;
16098
16517
  "dateCreated"?: string;
@@ -16117,8 +16536,8 @@ declare namespace Models {
16117
16536
  "total"?: number;
16118
16537
  "firstUri"?: string;
16119
16538
  "selfUri"?: string;
16120
- "previousUri"?: string;
16121
16539
  "nextUri"?: string;
16540
+ "previousUri"?: string;
16122
16541
  "lastUri"?: string;
16123
16542
  "pageCount"?: number;
16124
16543
  }
@@ -16193,8 +16612,8 @@ declare namespace Models {
16193
16612
  "total"?: number;
16194
16613
  "firstUri"?: string;
16195
16614
  "selfUri"?: string;
16196
- "previousUri"?: string;
16197
16615
  "nextUri"?: string;
16616
+ "previousUri"?: string;
16198
16617
  "lastUri"?: string;
16199
16618
  "pageCount"?: number;
16200
16619
  }
@@ -16228,7 +16647,7 @@ declare namespace Models {
16228
16647
  "skills"?: Array<Models.DomainEntityRef>;
16229
16648
  "language"?: Models.DomainEntityRef;
16230
16649
  "fromName": string;
16231
- "fromEmail": string;
16650
+ "fromEmail"?: string;
16232
16651
  "flow"?: Models.DomainEntityRef;
16233
16652
  "replyEmailAddress"?: Models.QueueEmailAddress;
16234
16653
  "autoBcc"?: Array<Models.EmailAddress>;
@@ -16243,8 +16662,8 @@ declare namespace Models {
16243
16662
  "total"?: number;
16244
16663
  "firstUri"?: string;
16245
16664
  "selfUri"?: string;
16246
- "previousUri"?: string;
16247
16665
  "nextUri"?: string;
16666
+ "previousUri"?: string;
16248
16667
  "lastUri"?: string;
16249
16668
  "pageCount"?: number;
16250
16669
  }
@@ -16299,8 +16718,8 @@ declare namespace Models {
16299
16718
  "total"?: number;
16300
16719
  "firstUri"?: string;
16301
16720
  "selfUri"?: string;
16302
- "previousUri"?: string;
16303
16721
  "nextUri"?: string;
16722
+ "previousUri"?: string;
16304
16723
  "lastUri"?: string;
16305
16724
  "pageCount"?: number;
16306
16725
  }
@@ -16326,8 +16745,8 @@ declare namespace Models {
16326
16745
  "total"?: number;
16327
16746
  "firstUri"?: string;
16328
16747
  "selfUri"?: string;
16329
- "previousUri"?: string;
16330
16748
  "nextUri"?: string;
16749
+ "previousUri"?: string;
16331
16750
  "lastUri"?: string;
16332
16751
  "pageCount"?: number;
16333
16752
  }
@@ -16378,8 +16797,8 @@ declare namespace Models {
16378
16797
  "total"?: number;
16379
16798
  "firstUri"?: string;
16380
16799
  "selfUri"?: string;
16381
- "previousUri"?: string;
16382
16800
  "nextUri"?: string;
16801
+ "previousUri"?: string;
16383
16802
  "lastUri"?: string;
16384
16803
  "pageCount"?: number;
16385
16804
  }
@@ -16429,8 +16848,8 @@ declare namespace Models {
16429
16848
  "total"?: number;
16430
16849
  "firstUri"?: string;
16431
16850
  "selfUri"?: string;
16432
- "previousUri"?: string;
16433
16851
  "nextUri"?: string;
16852
+ "previousUri"?: string;
16434
16853
  "lastUri"?: string;
16435
16854
  "pageCount"?: number;
16436
16855
  }
@@ -16459,8 +16878,8 @@ declare namespace Models {
16459
16878
  "total"?: number;
16460
16879
  "firstUri"?: string;
16461
16880
  "selfUri"?: string;
16462
- "previousUri"?: string;
16463
16881
  "nextUri"?: string;
16882
+ "previousUri"?: string;
16464
16883
  "lastUri"?: string;
16465
16884
  "pageCount"?: number;
16466
16885
  }
@@ -16615,21 +17034,151 @@ declare namespace Models {
16615
17034
  "timezone"?: string;
16616
17035
  }
16617
17036
 
16618
- export interface JourneyPage {
16619
- "url": string;
16620
- "title"?: string;
16621
- "domain": string;
16622
- "fragment"?: string;
16623
- "hostname": string;
16624
- "keywords"?: string;
17037
+ export interface JourneyOutcomeEventsNotificationActionMap {
17038
+ "id"?: string;
17039
+ "selfUri"?: string;
17040
+ }
17041
+
17042
+ export interface JourneyOutcomeEventsNotificationBrowser {
17043
+ "family"?: string;
17044
+ "version"?: string;
16625
17045
  "lang"?: string;
16626
- "pathname": string;
16627
- "queryString"?: string;
16628
- "breadcrumb"?: Array<string>;
17046
+ "fingerprint"?: string;
17047
+ "viewHeight"?: number;
17048
+ "viewWidth"?: number;
17049
+ "featuresFlash"?: boolean;
17050
+ "featuresJava"?: boolean;
17051
+ "featuresPdf"?: boolean;
17052
+ "featuresWebrtc"?: boolean;
16629
17053
  }
16630
17054
 
16631
- export interface JourneyPattern {
16632
- "criteria": Array<Models.Criteria>;
17055
+ export interface JourneyOutcomeEventsNotificationDevice {
17056
+ "type"?: string;
17057
+ "isMobile"?: boolean;
17058
+ "screenHeight"?: number;
17059
+ "screenWidth"?: number;
17060
+ "fingerprint"?: string;
17061
+ "osFamily"?: string;
17062
+ "osVersion"?: string;
17063
+ "category"?: string;
17064
+ }
17065
+
17066
+ export interface JourneyOutcomeEventsNotificationExternalContact {
17067
+ "id"?: string;
17068
+ "selfUri"?: string;
17069
+ }
17070
+
17071
+ export interface JourneyOutcomeEventsNotificationGeoLocation {
17072
+ "country"?: string;
17073
+ "countryName"?: string;
17074
+ "latitude"?: number;
17075
+ "longitude"?: number;
17076
+ "locality"?: string;
17077
+ "postalCode"?: string;
17078
+ "region"?: string;
17079
+ "regionName"?: string;
17080
+ "timezone"?: string;
17081
+ "source"?: string;
17082
+ }
17083
+
17084
+ export interface JourneyOutcomeEventsNotificationMktCampaign {
17085
+ "content"?: string;
17086
+ "medium"?: string;
17087
+ "name"?: string;
17088
+ "source"?: string;
17089
+ "term"?: string;
17090
+ "clickId"?: string;
17091
+ "network"?: string;
17092
+ }
17093
+
17094
+ export interface JourneyOutcomeEventsNotificationOutcome {
17095
+ "id"?: string;
17096
+ "selfUri"?: string;
17097
+ "displayName"?: string;
17098
+ }
17099
+
17100
+ export interface JourneyOutcomeEventsNotificationOutcomeAchievedMessage {
17101
+ "outcome"?: Models.JourneyOutcomeEventsNotificationOutcome;
17102
+ "browser"?: Models.JourneyOutcomeEventsNotificationBrowser;
17103
+ "visitCreatedDate"?: string;
17104
+ "ipAddress"?: string;
17105
+ "ipOrganization"?: string;
17106
+ "userAgentString"?: string;
17107
+ "device"?: Models.JourneyOutcomeEventsNotificationDevice;
17108
+ "geolocation"?: Models.JourneyOutcomeEventsNotificationGeoLocation;
17109
+ "mktCampaign"?: Models.JourneyOutcomeEventsNotificationMktCampaign;
17110
+ "visitReferrer"?: Models.JourneyOutcomeEventsNotificationReferrer;
17111
+ }
17112
+
17113
+ export interface JourneyOutcomeEventsNotificationOutcomeAttributionMessage {
17114
+ "outcome"?: Models.JourneyOutcomeEventsNotificationOutcome;
17115
+ "outcomeTouchpoints"?: Array<Models.JourneyOutcomeEventsNotificationOutcomeTouchpoint>;
17116
+ "segmentAssignments"?: Array<Models.JourneyOutcomeEventsNotificationSegment>;
17117
+ }
17118
+
17119
+ export interface JourneyOutcomeEventsNotificationOutcomeEventsNotification {
17120
+ "id"?: string;
17121
+ "correlationId"?: string;
17122
+ "externalContact"?: Models.JourneyOutcomeEventsNotificationExternalContact;
17123
+ "createdDate"?: string;
17124
+ "customerId"?: string;
17125
+ "customerIdType"?: string;
17126
+ "eventType"?: string;
17127
+ "session"?: Models.JourneyOutcomeEventsNotificationSession;
17128
+ "outcomeAchievedEvent"?: Models.JourneyOutcomeEventsNotificationOutcomeAchievedMessage;
17129
+ "outcomeAttributionEventMessage"?: Models.JourneyOutcomeEventsNotificationOutcomeAttributionMessage;
17130
+ }
17131
+
17132
+ export interface JourneyOutcomeEventsNotificationOutcomeTouchpoint {
17133
+ "id"?: string;
17134
+ "channels"?: Array<Models.JourneyOutcomeEventsNotificationOutcomeTouchpointChannel>;
17135
+ "createdDate"?: string;
17136
+ "actionMap"?: Models.JourneyOutcomeEventsNotificationActionMap;
17137
+ }
17138
+
17139
+ export interface JourneyOutcomeEventsNotificationOutcomeTouchpointChannel {
17140
+ "type"?: string;
17141
+ }
17142
+
17143
+ export interface JourneyOutcomeEventsNotificationReferrer {
17144
+ "url"?: string;
17145
+ "domain"?: string;
17146
+ "hostname"?: string;
17147
+ "keywords"?: string;
17148
+ "pathname"?: string;
17149
+ "queryString"?: string;
17150
+ "fragment"?: string;
17151
+ "name"?: string;
17152
+ "medium"?: string;
17153
+ }
17154
+
17155
+ export interface JourneyOutcomeEventsNotificationSegment {
17156
+ "id"?: string;
17157
+ "selfUri"?: string;
17158
+ "assignedDate"?: string;
17159
+ }
17160
+
17161
+ export interface JourneyOutcomeEventsNotificationSession {
17162
+ "id"?: string;
17163
+ "selfUri"?: string;
17164
+ "type"?: string;
17165
+ }
17166
+
17167
+ export interface JourneyPage {
17168
+ "url": string;
17169
+ "title"?: string;
17170
+ "domain": string;
17171
+ "fragment"?: string;
17172
+ "hostname": string;
17173
+ "keywords"?: string;
17174
+ "lang"?: string;
17175
+ "pathname": string;
17176
+ "queryString"?: string;
17177
+ "breadcrumb"?: Array<string>;
17178
+ }
17179
+
17180
+ export interface JourneyPattern {
17181
+ "criteria": Array<Models.Criteria>;
16633
17182
  "count"?: number;
16634
17183
  "streamType": string;
16635
17184
  "sessionType": string;
@@ -16651,15 +17200,333 @@ declare namespace Models {
16651
17200
  "assignmentExpirationDays"?: number;
16652
17201
  "selfUri"?: string;
16653
17202
  "createdDate"?: string;
16654
- "modifiedDate"?: string;
17203
+ "modifiedDate"?: string;
17204
+ }
17205
+
17206
+ export interface JourneySurveyQuestion {
17207
+ "type"?: string;
17208
+ "label": string;
17209
+ "customerProperty"?: string;
17210
+ "choices"?: Array<string>;
17211
+ "isMandatory"?: boolean;
17212
+ }
17213
+
17214
+ export interface JourneyWebActionEventsNotificationActionMap {
17215
+ "id"?: string;
17216
+ "selfUri"?: string;
17217
+ }
17218
+
17219
+ export interface JourneyWebActionEventsNotificationActionMapPageUrlCondition {
17220
+ "values"?: Array<string>;
17221
+ "operator"?: string;
17222
+ }
17223
+
17224
+ export interface JourneyWebActionEventsNotificationActionTarget {
17225
+ "id"?: string;
17226
+ "selfUri"?: string;
17227
+ }
17228
+
17229
+ export interface JourneyWebActionEventsNotificationBlockedWebActionOfferMessage {
17230
+ "action"?: Models.JourneyWebActionEventsNotificationEventAction;
17231
+ "actionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
17232
+ "actionTarget"?: Models.JourneyWebActionEventsNotificationActionTarget;
17233
+ "blockingReason"?: string;
17234
+ "blockingActionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
17235
+ "blockingAction"?: Models.JourneyWebActionEventsNotificationEventAction;
17236
+ "blockingFrequencyCapBehaviour"?: string;
17237
+ "blockingPageUrlConditions"?: Array<Models.JourneyWebActionEventsNotificationActionMapPageUrlCondition>;
17238
+ "blockingScheduleGroup"?: Models.JourneyWebActionEventsNotificationScheduleGroup;
17239
+ "blockingEmergencyScheduleGroup"?: Models.JourneyWebActionEventsNotificationEmergencyGroup;
17240
+ }
17241
+
17242
+ export interface JourneyWebActionEventsNotificationBrowser {
17243
+ "family"?: string;
17244
+ "version"?: string;
17245
+ "lang"?: string;
17246
+ "fingerprint"?: string;
17247
+ "viewHeight"?: number;
17248
+ "viewWidth"?: number;
17249
+ "featuresFlash"?: boolean;
17250
+ "featuresJava"?: boolean;
17251
+ "featuresPdf"?: boolean;
17252
+ "featuresWebrtc"?: boolean;
17253
+ }
17254
+
17255
+ export interface JourneyWebActionEventsNotificationDevice {
17256
+ "type"?: string;
17257
+ "isMobile"?: boolean;
17258
+ "screenHeight"?: number;
17259
+ "screenWidth"?: number;
17260
+ "fingerprint"?: string;
17261
+ "osFamily"?: string;
17262
+ "osVersion"?: string;
17263
+ "category"?: string;
17264
+ }
17265
+
17266
+ export interface JourneyWebActionEventsNotificationEmergencyGroup {
17267
+ "id"?: string;
17268
+ "selfUri"?: string;
17269
+ }
17270
+
17271
+ export interface JourneyWebActionEventsNotificationEventAction {
17272
+ "id"?: string;
17273
+ }
17274
+
17275
+ export interface JourneyWebActionEventsNotificationExternalContact {
17276
+ "id"?: string;
17277
+ "selfUri"?: string;
17278
+ }
17279
+
17280
+ export interface JourneyWebActionEventsNotificationGeoLocation {
17281
+ "country"?: string;
17282
+ "countryName"?: string;
17283
+ "latitude"?: number;
17284
+ "longitude"?: number;
17285
+ "locality"?: string;
17286
+ "postalCode"?: string;
17287
+ "region"?: string;
17288
+ "regionName"?: string;
17289
+ "timezone"?: string;
17290
+ "source"?: string;
17291
+ }
17292
+
17293
+ export interface JourneyWebActionEventsNotificationMktCampaign {
17294
+ "content"?: string;
17295
+ "medium"?: string;
17296
+ "name"?: string;
17297
+ "source"?: string;
17298
+ "term"?: string;
17299
+ "clickId"?: string;
17300
+ "network"?: string;
17301
+ }
17302
+
17303
+ export interface JourneyWebActionEventsNotificationReferrer {
17304
+ "url"?: string;
17305
+ "domain"?: string;
17306
+ "hostname"?: string;
17307
+ "keywords"?: string;
17308
+ "pathname"?: string;
17309
+ "queryString"?: string;
17310
+ "fragment"?: string;
17311
+ "name"?: string;
17312
+ "medium"?: string;
17313
+ }
17314
+
17315
+ export interface JourneyWebActionEventsNotificationScheduleGroup {
17316
+ "id"?: string;
17317
+ "selfUri"?: string;
17318
+ }
17319
+
17320
+ export interface JourneyWebActionEventsNotificationSession {
17321
+ "id"?: string;
17322
+ "selfUri"?: string;
17323
+ "type"?: string;
17324
+ }
17325
+
17326
+ export interface JourneyWebActionEventsNotificationWebActionEventsNotification {
17327
+ "id"?: string;
17328
+ "correlationId"?: string;
17329
+ "externalContact"?: Models.JourneyWebActionEventsNotificationExternalContact;
17330
+ "createdDate"?: string;
17331
+ "customerId"?: string;
17332
+ "customerIdType"?: string;
17333
+ "eventType"?: string;
17334
+ "session"?: Models.JourneyWebActionEventsNotificationSession;
17335
+ "webActionEvent"?: Models.JourneyWebActionEventsNotificationWebActionMessage;
17336
+ "blockedWebActionOfferEvent"?: Models.JourneyWebActionEventsNotificationBlockedWebActionOfferMessage;
17337
+ }
17338
+
17339
+ export interface JourneyWebActionEventsNotificationWebActionMessage {
17340
+ "action"?: Models.JourneyWebActionEventsNotificationEventAction;
17341
+ "actionTarget"?: Models.JourneyWebActionEventsNotificationActionTarget;
17342
+ "actionMap"?: Models.JourneyWebActionEventsNotificationActionMap;
17343
+ "errorCode"?: string;
17344
+ "errorMessage"?: string;
17345
+ "userAgentString"?: string;
17346
+ "ipAddress"?: string;
17347
+ "ipOrganization"?: string;
17348
+ "browser"?: Models.JourneyWebActionEventsNotificationBrowser;
17349
+ "device"?: Models.JourneyWebActionEventsNotificationDevice;
17350
+ "geolocation"?: Models.JourneyWebActionEventsNotificationGeoLocation;
17351
+ "mktCampaign"?: Models.JourneyWebActionEventsNotificationMktCampaign;
17352
+ "visitReferrer"?: Models.JourneyWebActionEventsNotificationReferrer;
17353
+ }
17354
+
17355
+ export interface JourneyWebEventsNotificationActionMap {
17356
+ "id"?: string;
17357
+ "selfUri"?: string;
17358
+ "displayName"?: string;
17359
+ "version"?: number;
17360
+ }
17361
+
17362
+ export interface JourneyWebEventsNotificationActionTarget {
17363
+ "id"?: string;
17364
+ "selfUri"?: string;
17365
+ }
17366
+
17367
+ export interface JourneyWebEventsNotificationBrowser {
17368
+ "family"?: string;
17369
+ "version"?: string;
17370
+ "lang"?: string;
17371
+ "fingerprint"?: string;
17372
+ "viewHeight"?: number;
17373
+ "viewWidth"?: number;
17374
+ "featuresFlash"?: boolean;
17375
+ "featuresJava"?: boolean;
17376
+ "featuresPdf"?: boolean;
17377
+ "featuresWebrtc"?: boolean;
17378
+ }
17379
+
17380
+ export interface JourneyWebEventsNotificationCustomEventAttribute {
17381
+ "value"?: string;
17382
+ "dataType"?: string;
17383
+ }
17384
+
17385
+ export interface JourneyWebEventsNotificationDevice {
17386
+ "type"?: string;
17387
+ "isMobile"?: boolean;
17388
+ "screenHeight"?: number;
17389
+ "screenWidth"?: number;
17390
+ "fingerprint"?: string;
17391
+ "osFamily"?: string;
17392
+ "osVersion"?: string;
17393
+ "category"?: string;
17394
+ }
17395
+
17396
+ export interface JourneyWebEventsNotificationEventAction {
17397
+ "id"?: string;
17398
+ "createdDate"?: string;
17399
+ "state"?: string;
17400
+ "mediaType"?: string;
17401
+ "prompt"?: string;
17402
+ }
17403
+
17404
+ export interface JourneyWebEventsNotificationExternalContact {
17405
+ "id"?: string;
17406
+ "selfUri"?: string;
17407
+ }
17408
+
17409
+ export interface JourneyWebEventsNotificationGeoLocation {
17410
+ "country"?: string;
17411
+ "countryName"?: string;
17412
+ "latitude"?: number;
17413
+ "longitude"?: number;
17414
+ "locality"?: string;
17415
+ "postalCode"?: string;
17416
+ "region"?: string;
17417
+ "regionName"?: string;
17418
+ "timezone"?: string;
17419
+ "source"?: string;
17420
+ }
17421
+
17422
+ export interface JourneyWebEventsNotificationMktCampaign {
17423
+ "content"?: string;
17424
+ "medium"?: string;
17425
+ "name"?: string;
17426
+ "source"?: string;
17427
+ "term"?: string;
17428
+ "clickId"?: string;
17429
+ "network"?: string;
17430
+ }
17431
+
17432
+ export interface JourneyWebEventsNotificationOutcome {
17433
+ "id"?: string;
17434
+ "selfUri"?: string;
17435
+ "displayName"?: string;
17436
+ "version"?: string;
17437
+ }
17438
+
17439
+ export interface JourneyWebEventsNotificationOutcomeAchievedMessage {
17440
+ "outcome"?: Models.JourneyWebEventsNotificationOutcome;
17441
+ "browser"?: Models.JourneyWebEventsNotificationBrowser;
17442
+ "visitCreatedDate"?: string;
17443
+ "ipAddress"?: string;
17444
+ "ipOrganization"?: string;
17445
+ "userAgentString"?: string;
17446
+ "device"?: Models.JourneyWebEventsNotificationDevice;
17447
+ "geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
17448
+ "mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
17449
+ "visitReferrer"?: Models.JourneyWebEventsNotificationReferrer;
17450
+ }
17451
+
17452
+ export interface JourneyWebEventsNotificationPage {
17453
+ "url"?: string;
17454
+ "title"?: string;
17455
+ "domain"?: string;
17456
+ "fragment"?: string;
17457
+ "hostname"?: string;
17458
+ "keywords"?: string;
17459
+ "lang"?: string;
17460
+ "pathname"?: string;
17461
+ "queryString"?: string;
17462
+ "breadcrumb"?: Array<string>;
17463
+ }
17464
+
17465
+ export interface JourneyWebEventsNotificationReferrer {
17466
+ "url"?: string;
17467
+ "domain"?: string;
17468
+ "hostname"?: string;
17469
+ "keywords"?: string;
17470
+ "pathname"?: string;
17471
+ "queryString"?: string;
17472
+ "fragment"?: string;
17473
+ "name"?: string;
17474
+ "medium"?: string;
17475
+ }
17476
+
17477
+ export interface JourneyWebEventsNotificationSession {
17478
+ "id"?: string;
17479
+ "selfUri"?: string;
17480
+ "type"?: string;
17481
+ }
17482
+
17483
+ export interface JourneyWebEventsNotificationWebActionMessage {
17484
+ "action"?: Models.JourneyWebEventsNotificationEventAction;
17485
+ "actionTarget"?: Models.JourneyWebEventsNotificationActionTarget;
17486
+ "actionMap"?: Models.JourneyWebEventsNotificationActionMap;
17487
+ "errorCode"?: string;
17488
+ "errorMessage"?: string;
17489
+ "userAgentString"?: string;
17490
+ "ipAddress"?: string;
17491
+ "ipOrganization"?: string;
17492
+ "browser"?: Models.JourneyWebEventsNotificationBrowser;
17493
+ "device"?: Models.JourneyWebEventsNotificationDevice;
17494
+ "geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
17495
+ "mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
17496
+ "visitReferrer"?: Models.JourneyWebEventsNotificationReferrer;
17497
+ }
17498
+
17499
+ export interface JourneyWebEventsNotificationWebEventsNotification {
17500
+ "id"?: string;
17501
+ "correlationId"?: string;
17502
+ "externalContact"?: Models.JourneyWebEventsNotificationExternalContact;
17503
+ "createdDate"?: string;
17504
+ "customerId"?: string;
17505
+ "customerIdType"?: string;
17506
+ "eventType"?: string;
17507
+ "session"?: Models.JourneyWebEventsNotificationSession;
17508
+ "webEvent"?: Models.JourneyWebEventsNotificationWebMessage;
17509
+ "webActionEvent"?: Models.JourneyWebEventsNotificationWebActionMessage;
17510
+ "outcomeAchievedEvent"?: Models.JourneyWebEventsNotificationOutcomeAchievedMessage;
16655
17511
  }
16656
17512
 
16657
- export interface JourneySurveyQuestion {
16658
- "type"?: string;
16659
- "label": string;
16660
- "customerProperty"?: string;
16661
- "choices"?: Array<string>;
16662
- "isMandatory"?: boolean;
17513
+ export interface JourneyWebEventsNotificationWebMessage {
17514
+ "eventName"?: string;
17515
+ "totalEventCount"?: number;
17516
+ "totalPageviewCount"?: number;
17517
+ "userAgentString"?: string;
17518
+ "ipAddress"?: string;
17519
+ "ipOrganization"?: string;
17520
+ "searchQuery"?: string;
17521
+ "authenticated"?: boolean;
17522
+ "browser"?: Models.JourneyWebEventsNotificationBrowser;
17523
+ "device"?: Models.JourneyWebEventsNotificationDevice;
17524
+ "geolocation"?: Models.JourneyWebEventsNotificationGeoLocation;
17525
+ "mktCampaign"?: Models.JourneyWebEventsNotificationMktCampaign;
17526
+ "page"?: Models.JourneyWebEventsNotificationPage;
17527
+ "referrer"?: Models.JourneyWebEventsNotificationReferrer;
17528
+ "attributes"?: { [key: string]: Models.JourneyWebEventsNotificationCustomEventAttribute; };
17529
+ "traits"?: { [key: string]: Models.JourneyWebEventsNotificationCustomEventAttribute; };
16663
17530
  }
16664
17531
 
16665
17532
  export interface JsonNode {
@@ -16966,8 +17833,8 @@ declare namespace Models {
16966
17833
  "total"?: number;
16967
17834
  "firstUri"?: string;
16968
17835
  "selfUri"?: string;
16969
- "previousUri"?: string;
16970
17836
  "nextUri"?: string;
17837
+ "previousUri"?: string;
16971
17838
  "lastUri"?: string;
16972
17839
  "pageCount"?: number;
16973
17840
  }
@@ -16994,6 +17861,7 @@ declare namespace Models {
16994
17861
  "dateEndWorkday"?: string;
16995
17862
  "leaders"?: Array<Models.LeaderboardItem>;
16996
17863
  "userRank"?: Models.LeaderboardItem;
17864
+ "performanceProfile"?: Models.AddressableEntityRef;
16997
17865
  }
16998
17866
 
16999
17867
  export interface LeaderboardItem {
@@ -17173,8 +18041,8 @@ declare namespace Models {
17173
18041
  "unfilteredTotal"?: number;
17174
18042
  "firstUri"?: string;
17175
18043
  "selfUri"?: string;
17176
- "previousUri"?: string;
17177
18044
  "nextUri"?: string;
18045
+ "previousUri"?: string;
17178
18046
  "lastUri"?: string;
17179
18047
  "pageCount"?: number;
17180
18048
  }
@@ -17191,8 +18059,8 @@ declare namespace Models {
17191
18059
  "total"?: number;
17192
18060
  "firstUri"?: string;
17193
18061
  "selfUri"?: string;
17194
- "previousUri"?: string;
17195
18062
  "nextUri"?: string;
18063
+ "previousUri"?: string;
17196
18064
  "lastUri"?: string;
17197
18065
  "pageCount"?: number;
17198
18066
  }
@@ -17280,8 +18148,8 @@ declare namespace Models {
17280
18148
  "total"?: number;
17281
18149
  "firstUri"?: string;
17282
18150
  "selfUri"?: string;
17283
- "previousUri"?: string;
17284
18151
  "nextUri"?: string;
18152
+ "previousUri"?: string;
17285
18153
  "lastUri"?: string;
17286
18154
  "pageCount"?: number;
17287
18155
  }
@@ -17312,8 +18180,8 @@ declare namespace Models {
17312
18180
  "total"?: number;
17313
18181
  "firstUri"?: string;
17314
18182
  "selfUri"?: string;
17315
- "previousUri"?: string;
17316
18183
  "nextUri"?: string;
18184
+ "previousUri"?: string;
17317
18185
  "lastUri"?: string;
17318
18186
  "pageCount"?: number;
17319
18187
  }
@@ -17325,8 +18193,8 @@ declare namespace Models {
17325
18193
  "total"?: number;
17326
18194
  "firstUri"?: string;
17327
18195
  "selfUri"?: string;
17328
- "previousUri"?: string;
17329
18196
  "nextUri"?: string;
18197
+ "previousUri"?: string;
17330
18198
  "lastUri"?: string;
17331
18199
  "pageCount"?: number;
17332
18200
  }
@@ -17362,8 +18230,8 @@ declare namespace Models {
17362
18230
  "total"?: number;
17363
18231
  "firstUri"?: string;
17364
18232
  "selfUri"?: string;
17365
- "previousUri"?: string;
17366
18233
  "nextUri"?: string;
18234
+ "previousUri"?: string;
17367
18235
  "lastUri"?: string;
17368
18236
  "pageCount"?: number;
17369
18237
  }
@@ -17441,6 +18309,7 @@ declare namespace Models {
17441
18309
  export interface Line {
17442
18310
  "id"?: string;
17443
18311
  "name": string;
18312
+ "division"?: Models.Division;
17444
18313
  "description"?: string;
17445
18314
  "version"?: number;
17446
18315
  "dateCreated"?: string;
@@ -17465,6 +18334,7 @@ declare namespace Models {
17465
18334
  export interface LineBase {
17466
18335
  "id"?: string;
17467
18336
  "name": string;
18337
+ "division"?: Models.Division;
17468
18338
  "description"?: string;
17469
18339
  "version"?: number;
17470
18340
  "dateCreated"?: string;
@@ -17486,8 +18356,8 @@ declare namespace Models {
17486
18356
  "total"?: number;
17487
18357
  "firstUri"?: string;
17488
18358
  "selfUri"?: string;
17489
- "previousUri"?: string;
17490
18359
  "nextUri"?: string;
18360
+ "previousUri"?: string;
17491
18361
  "lastUri"?: string;
17492
18362
  "pageCount"?: number;
17493
18363
  }
@@ -17499,8 +18369,8 @@ declare namespace Models {
17499
18369
  "total"?: number;
17500
18370
  "firstUri"?: string;
17501
18371
  "selfUri"?: string;
17502
- "previousUri"?: string;
17503
18372
  "nextUri"?: string;
18373
+ "previousUri"?: string;
17504
18374
  "lastUri"?: string;
17505
18375
  "pageCount"?: number;
17506
18376
  }
@@ -17534,8 +18404,8 @@ declare namespace Models {
17534
18404
  "total"?: number;
17535
18405
  "firstUri"?: string;
17536
18406
  "selfUri"?: string;
17537
- "previousUri"?: string;
17538
18407
  "nextUri"?: string;
18408
+ "previousUri"?: string;
17539
18409
  "lastUri"?: string;
17540
18410
  "pageCount"?: number;
17541
18411
  }
@@ -17608,6 +18478,11 @@ declare namespace Models {
17608
18478
  "selfUri"?: string;
17609
18479
  }
17610
18480
 
18481
+ export interface LocalDateRange {
18482
+ "startDate"?: string;
18483
+ "endDate"?: string;
18484
+ }
18485
+
17611
18486
  export interface LocalEncryptionConfiguration {
17612
18487
  "id"?: string;
17613
18488
  "name"?: string;
@@ -17697,8 +18572,8 @@ declare namespace Models {
17697
18572
  "total"?: number;
17698
18573
  "firstUri"?: string;
17699
18574
  "selfUri"?: string;
17700
- "previousUri"?: string;
17701
18575
  "nextUri"?: string;
18576
+ "previousUri"?: string;
17702
18577
  "lastUri"?: string;
17703
18578
  "pageCount"?: number;
17704
18579
  }
@@ -17773,16 +18648,16 @@ declare namespace Models {
17773
18648
  "total"?: number;
17774
18649
  "firstUri"?: string;
17775
18650
  "selfUri"?: string;
17776
- "previousUri"?: string;
17777
18651
  "nextUri"?: string;
18652
+ "previousUri"?: string;
17778
18653
  "lastUri"?: string;
17779
18654
  "pageCount"?: number;
17780
18655
  }
17781
18656
 
17782
18657
  export interface LongTermForecastPlanningGroupData {
17783
- "planningGroupId"?: string;
17784
- "offeredPerDay"?: Array<number>;
17785
- "averageHandleTimeSecondsPerDay"?: Array<number>;
18658
+ "planningGroupId": string;
18659
+ "offeredPerDay": Array<number>;
18660
+ "averageHandleTimeSecondsPerDay": Array<number>;
17786
18661
  }
17787
18662
 
17788
18663
  export interface LongTermForecastResult {
@@ -17823,9 +18698,9 @@ declare namespace Models {
17823
18698
  "pageNumber"?: number;
17824
18699
  "total"?: number;
17825
18700
  "firstUri"?: string;
17826
- "previousUri"?: string;
17827
18701
  "nextUri"?: string;
17828
18702
  "pageCount"?: number;
18703
+ "previousUri"?: string;
17829
18704
  "lastUri"?: string;
17830
18705
  "selfUri"?: string;
17831
18706
  }
@@ -18019,8 +18894,8 @@ declare namespace Models {
18019
18894
  "total"?: number;
18020
18895
  "firstUri"?: string;
18021
18896
  "selfUri"?: string;
18022
- "previousUri"?: string;
18023
18897
  "nextUri"?: string;
18898
+ "previousUri"?: string;
18024
18899
  "lastUri"?: string;
18025
18900
  "pageCount"?: number;
18026
18901
  }
@@ -18195,8 +19070,8 @@ declare namespace Models {
18195
19070
  "total"?: number;
18196
19071
  "firstUri"?: string;
18197
19072
  "selfUri"?: string;
18198
- "previousUri"?: string;
18199
19073
  "nextUri"?: string;
19074
+ "previousUri"?: string;
18200
19075
  "lastUri"?: string;
18201
19076
  "pageCount"?: number;
18202
19077
  }
@@ -18208,8 +19083,8 @@ declare namespace Models {
18208
19083
  "total"?: number;
18209
19084
  "firstUri"?: string;
18210
19085
  "selfUri"?: string;
18211
- "previousUri"?: string;
18212
19086
  "nextUri"?: string;
19087
+ "previousUri"?: string;
18213
19088
  "lastUri"?: string;
18214
19089
  "pageCount"?: number;
18215
19090
  }
@@ -18235,8 +19110,8 @@ declare namespace Models {
18235
19110
  "total"?: number;
18236
19111
  "firstUri"?: string;
18237
19112
  "selfUri"?: string;
18238
- "previousUri"?: string;
18239
19113
  "nextUri"?: string;
19114
+ "previousUri"?: string;
18240
19115
  "lastUri"?: string;
18241
19116
  "pageCount"?: number;
18242
19117
  }
@@ -18271,8 +19146,8 @@ declare namespace Models {
18271
19146
  "total"?: number;
18272
19147
  "firstUri"?: string;
18273
19148
  "selfUri"?: string;
18274
- "previousUri"?: string;
18275
19149
  "nextUri"?: string;
19150
+ "previousUri"?: string;
18276
19151
  "lastUri"?: string;
18277
19152
  "pageCount"?: number;
18278
19153
  }
@@ -18306,6 +19181,7 @@ declare namespace Models {
18306
19181
  export interface Metabase {
18307
19182
  "id"?: string;
18308
19183
  "name": string;
19184
+ "division"?: Models.Division;
18309
19185
  "description"?: string;
18310
19186
  "version"?: number;
18311
19187
  "dateCreated"?: string;
@@ -18345,7 +19221,7 @@ declare namespace Models {
18345
19221
  "objective"?: Models.Objective;
18346
19222
  "performanceProfileId"?: string;
18347
19223
  "linkedMetric"?: Models.AddressableEntityRef;
18348
- "dateCreated"?: number;
19224
+ "dateCreated"?: string;
18349
19225
  "dateUnlinked"?: string;
18350
19226
  "sourcePerformanceProfile"?: Models.PerformanceProfile;
18351
19227
  "selfUri"?: string;
@@ -18376,7 +19252,7 @@ declare namespace Models {
18376
19252
  "maxPoints"?: number;
18377
19253
  "performanceProfileId"?: string;
18378
19254
  "linkedMetric"?: Models.AddressableEntityRef;
18379
- "dateCreated"?: number;
19255
+ "dateCreated"?: string;
18380
19256
  "dateUnlinked"?: string;
18381
19257
  "sourcePerformanceProfile"?: Models.PerformanceProfile;
18382
19258
  "unitDefinition"?: string;
@@ -18566,8 +19442,8 @@ declare namespace Models {
18566
19442
  "total"?: number;
18567
19443
  "firstUri"?: string;
18568
19444
  "selfUri"?: string;
18569
- "previousUri"?: string;
18570
19445
  "nextUri"?: string;
19446
+ "previousUri"?: string;
18571
19447
  "lastUri"?: string;
18572
19448
  "pageCount"?: number;
18573
19449
  }
@@ -18597,8 +19473,8 @@ declare namespace Models {
18597
19473
  "total"?: number;
18598
19474
  "firstUri"?: string;
18599
19475
  "selfUri"?: string;
18600
- "previousUri"?: string;
18601
19476
  "nextUri"?: string;
19477
+ "previousUri"?: string;
18602
19478
  "lastUri"?: string;
18603
19479
  "pageCount"?: number;
18604
19480
  }
@@ -18621,8 +19497,8 @@ declare namespace Models {
18621
19497
  "total"?: number;
18622
19498
  "firstUri"?: string;
18623
19499
  "selfUri"?: string;
18624
- "previousUri"?: string;
18625
19500
  "nextUri"?: string;
19501
+ "previousUri"?: string;
18626
19502
  "lastUri"?: string;
18627
19503
  "pageCount"?: number;
18628
19504
  }
@@ -18685,8 +19561,8 @@ declare namespace Models {
18685
19561
  "total"?: number;
18686
19562
  "firstUri"?: string;
18687
19563
  "selfUri"?: string;
18688
- "previousUri"?: string;
18689
19564
  "nextUri"?: string;
19565
+ "previousUri"?: string;
18690
19566
  "lastUri"?: string;
18691
19567
  "pageCount"?: number;
18692
19568
  }
@@ -18724,6 +19600,7 @@ declare namespace Models {
18724
19600
  export interface NumberPlan {
18725
19601
  "id"?: string;
18726
19602
  "name": string;
19603
+ "division"?: Models.Division;
18727
19604
  "description"?: string;
18728
19605
  "version"?: number;
18729
19606
  "dateCreated"?: string;
@@ -18795,8 +19672,8 @@ declare namespace Models {
18795
19672
  "total"?: number;
18796
19673
  "firstUri"?: string;
18797
19674
  "selfUri"?: string;
18798
- "previousUri"?: string;
18799
19675
  "nextUri"?: string;
19676
+ "previousUri"?: string;
18800
19677
  "lastUri"?: string;
18801
19678
  "pageCount"?: number;
18802
19679
  }
@@ -18851,8 +19728,8 @@ declare namespace Models {
18851
19728
  "total"?: number;
18852
19729
  "firstUri"?: string;
18853
19730
  "selfUri"?: string;
18854
- "previousUri"?: string;
18855
19731
  "nextUri"?: string;
19732
+ "previousUri"?: string;
18856
19733
  "lastUri"?: string;
18857
19734
  "pageCount"?: number;
18858
19735
  }
@@ -18952,6 +19829,11 @@ declare namespace Models {
18952
19829
  "selfUri"?: string;
18953
19830
  }
18954
19831
 
19832
+ export interface OpenActionFields {
19833
+ "openAction": Models.DomainEntityRef;
19834
+ "configurationFields"?: { [key: string]: object; };
19835
+ }
19836
+
18955
19837
  export interface OpenIntegration {
18956
19838
  "id": string;
18957
19839
  "name": string;
@@ -18976,8 +19858,8 @@ declare namespace Models {
18976
19858
  "total"?: number;
18977
19859
  "firstUri"?: string;
18978
19860
  "selfUri"?: string;
18979
- "previousUri"?: string;
18980
19861
  "nextUri"?: string;
19862
+ "previousUri"?: string;
18981
19863
  "lastUri"?: string;
18982
19864
  "pageCount"?: number;
18983
19865
  }
@@ -19013,6 +19895,7 @@ declare namespace Models {
19013
19895
  "to": Models.OpenMessagingToRecipient;
19014
19896
  "from": Models.OpenMessagingFromRecipient;
19015
19897
  "time": string;
19898
+ "metadata"?: Models.ChannelMetadata;
19016
19899
  }
19017
19900
 
19018
19901
  export interface OpenMessagingFromRecipient {
@@ -19021,6 +19904,8 @@ declare namespace Models {
19021
19904
  "idType": string;
19022
19905
  "firstName"?: string;
19023
19906
  "lastName"?: string;
19907
+ "image"?: string;
19908
+ "email"?: string;
19024
19909
  }
19025
19910
 
19026
19911
  export interface OpenMessagingToRecipient {
@@ -19029,6 +19914,8 @@ declare namespace Models {
19029
19914
  "idType"?: string;
19030
19915
  "firstName"?: string;
19031
19916
  "lastName"?: string;
19917
+ "image"?: string;
19918
+ "email"?: string;
19032
19919
  }
19033
19920
 
19034
19921
  export interface OpenNormalizedMessage {
@@ -19037,7 +19924,11 @@ declare namespace Models {
19037
19924
  "type": string;
19038
19925
  "text"?: string;
19039
19926
  "content"?: Array<Models.OpenMessageContent>;
19927
+ "status"?: string;
19928
+ "reasons"?: Array<Models.Reason>;
19929
+ "isFinalReceipt"?: boolean;
19040
19930
  "direction"?: string;
19931
+ "metadata"?: { [key: string]: string; };
19041
19932
  }
19042
19933
 
19043
19934
  export interface Operation {
@@ -19102,6 +19993,7 @@ declare namespace Models {
19102
19993
  "acdAutoAnswer"?: boolean;
19103
19994
  "languagePreference"?: string;
19104
19995
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
19996
+ "dateLastLogin"?: string;
19105
19997
  "organization"?: Models.Organization;
19106
19998
  }
19107
19999
 
@@ -19165,8 +20057,8 @@ declare namespace Models {
19165
20057
  "total"?: number;
19166
20058
  "firstUri"?: string;
19167
20059
  "selfUri"?: string;
19168
- "previousUri"?: string;
19169
20060
  "nextUri"?: string;
20061
+ "previousUri"?: string;
19170
20062
  "lastUri"?: string;
19171
20063
  "pageCount"?: number;
19172
20064
  }
@@ -19186,8 +20078,8 @@ declare namespace Models {
19186
20078
  "total"?: number;
19187
20079
  "firstUri"?: string;
19188
20080
  "selfUri"?: string;
19189
- "previousUri"?: string;
19190
20081
  "nextUri"?: string;
20082
+ "previousUri"?: string;
19191
20083
  "lastUri"?: string;
19192
20084
  "pageCount"?: number;
19193
20085
  }
@@ -19215,8 +20107,8 @@ declare namespace Models {
19215
20107
  "total"?: number;
19216
20108
  "firstUri"?: string;
19217
20109
  "selfUri"?: string;
19218
- "previousUri"?: string;
19219
20110
  "nextUri"?: string;
20111
+ "previousUri"?: string;
19220
20112
  "lastUri"?: string;
19221
20113
  "pageCount"?: number;
19222
20114
  }
@@ -19250,6 +20142,26 @@ declare namespace Models {
19250
20142
  "id"?: string;
19251
20143
  }
19252
20144
 
20145
+ export interface OutboundDetailEventTopicOutboundInitEvent {
20146
+ "eventTime"?: number;
20147
+ "conversationId"?: string;
20148
+ "participantId"?: string;
20149
+ "sessionId"?: string;
20150
+ "mediaType"?: string;
20151
+ "provider"?: string;
20152
+ "direction"?: string;
20153
+ "ani"?: string;
20154
+ "dnis"?: string;
20155
+ "addressTo"?: string;
20156
+ "addressFrom"?: string;
20157
+ "subject"?: string;
20158
+ "messageType"?: string;
20159
+ "outboundCampaignId"?: string;
20160
+ "divisionId"?: string;
20161
+ "outboundContactListId"?: string;
20162
+ "outboundContactId"?: string;
20163
+ }
20164
+
19253
20165
  export interface OutboundMessagingMessagingCampaignConfigChangeContactSort {
19254
20166
  "fieldName"?: string;
19255
20167
  "direction"?: string;
@@ -19337,6 +20249,7 @@ declare namespace Models {
19337
20249
  export interface OutboundRoute {
19338
20250
  "id"?: string;
19339
20251
  "name": string;
20252
+ "division"?: Models.Division;
19340
20253
  "description"?: string;
19341
20254
  "version"?: number;
19342
20255
  "dateCreated"?: string;
@@ -19358,6 +20271,7 @@ declare namespace Models {
19358
20271
  export interface OutboundRouteBase {
19359
20272
  "id"?: string;
19360
20273
  "name": string;
20274
+ "division"?: Models.Division;
19361
20275
  "description"?: string;
19362
20276
  "version"?: number;
19363
20277
  "dateCreated"?: string;
@@ -19381,8 +20295,8 @@ declare namespace Models {
19381
20295
  "total"?: number;
19382
20296
  "firstUri"?: string;
19383
20297
  "selfUri"?: string;
19384
- "previousUri"?: string;
19385
20298
  "nextUri"?: string;
20299
+ "previousUri"?: string;
19386
20300
  "lastUri"?: string;
19387
20301
  "pageCount"?: number;
19388
20302
  }
@@ -19394,8 +20308,8 @@ declare namespace Models {
19394
20308
  "total"?: number;
19395
20309
  "firstUri"?: string;
19396
20310
  "selfUri"?: string;
19397
- "previousUri"?: string;
19398
20311
  "nextUri"?: string;
20312
+ "previousUri"?: string;
19399
20313
  "lastUri"?: string;
19400
20314
  "pageCount"?: number;
19401
20315
  }
@@ -19424,6 +20338,7 @@ declare namespace Models {
19424
20338
  "isPositive"?: boolean;
19425
20339
  "context"?: Models.Context;
19426
20340
  "journey"?: Models.Journey;
20341
+ "associatedValueField"?: Models.AssociatedValueField;
19427
20342
  "selfUri"?: string;
19428
20343
  "createdDate"?: string;
19429
20344
  "modifiedDate"?: string;
@@ -19447,8 +20362,8 @@ declare namespace Models {
19447
20362
  "total"?: number;
19448
20363
  "firstUri"?: string;
19449
20364
  "selfUri"?: string;
19450
- "previousUri"?: string;
19451
20365
  "nextUri"?: string;
20366
+ "previousUri"?: string;
19452
20367
  "lastUri"?: string;
19453
20368
  "pageCount"?: number;
19454
20369
  }
@@ -19467,6 +20382,7 @@ declare namespace Models {
19467
20382
  export interface OverallBestPoints {
19468
20383
  "division"?: Models.Division;
19469
20384
  "bestPoints"?: Array<Models.OverallBestPointsItem>;
20385
+ "performanceProfile"?: Models.AddressableEntityRef;
19470
20386
  }
19471
20387
 
19472
20388
  export interface OverallBestPointsItem {
@@ -19621,6 +20537,7 @@ declare namespace Models {
19621
20537
  "actionTemplate"?: Models.ActionMapActionTemplate;
19622
20538
  "architectFlowFields"?: Models.ArchitectFlowFields;
19623
20539
  "webMessagingOfferFields"?: Models.WebMessagingOfferFields;
20540
+ "openActionFields"?: Models.OpenActionFields;
19624
20541
  }
19625
20542
 
19626
20543
  export interface PatchActionMap {
@@ -19765,6 +20682,7 @@ declare namespace Models {
19765
20682
  "isPositive"?: boolean;
19766
20683
  "context"?: Models.Context;
19767
20684
  "journey"?: Models.Journey;
20685
+ "associatedValueField"?: Models.AssociatedValueField;
19768
20686
  "selfUri"?: string;
19769
20687
  "createdDate"?: string;
19770
20688
  "modifiedDate"?: string;
@@ -19841,8 +20759,8 @@ declare namespace Models {
19841
20759
  "total"?: number;
19842
20760
  "firstUri"?: string;
19843
20761
  "selfUri"?: string;
19844
- "previousUri"?: string;
19845
20762
  "nextUri"?: string;
20763
+ "previousUri"?: string;
19846
20764
  "lastUri"?: string;
19847
20765
  "pageCount"?: number;
19848
20766
  }
@@ -19861,6 +20779,7 @@ declare namespace Models {
19861
20779
  export interface Phone {
19862
20780
  "id"?: string;
19863
20781
  "name": string;
20782
+ "division"?: Models.Division;
19864
20783
  "description"?: string;
19865
20784
  "version"?: number;
19866
20785
  "dateCreated"?: string;
@@ -19889,6 +20808,7 @@ declare namespace Models {
19889
20808
  export interface PhoneBase {
19890
20809
  "id"?: string;
19891
20810
  "name": string;
20811
+ "division"?: Models.Division;
19892
20812
  "description"?: string;
19893
20813
  "version"?: number;
19894
20814
  "dateCreated"?: string;
@@ -19912,8 +20832,8 @@ declare namespace Models {
19912
20832
  "total"?: number;
19913
20833
  "firstUri"?: string;
19914
20834
  "selfUri"?: string;
19915
- "previousUri"?: string;
19916
20835
  "nextUri"?: string;
20836
+ "previousUri"?: string;
19917
20837
  "lastUri"?: string;
19918
20838
  "pageCount"?: number;
19919
20839
  }
@@ -19983,8 +20903,8 @@ declare namespace Models {
19983
20903
  "total"?: number;
19984
20904
  "firstUri"?: string;
19985
20905
  "selfUri"?: string;
19986
- "previousUri"?: string;
19987
20906
  "nextUri"?: string;
20907
+ "previousUri"?: string;
19988
20908
  "lastUri"?: string;
19989
20909
  "pageCount"?: number;
19990
20910
  }
@@ -19996,8 +20916,8 @@ declare namespace Models {
19996
20916
  "total"?: number;
19997
20917
  "firstUri"?: string;
19998
20918
  "selfUri"?: string;
19999
- "previousUri"?: string;
20000
20919
  "nextUri"?: string;
20920
+ "previousUri"?: string;
20001
20921
  "lastUri"?: string;
20002
20922
  "pageCount"?: number;
20003
20923
  }
@@ -20051,8 +20971,8 @@ declare namespace Models {
20051
20971
  "total"?: number;
20052
20972
  "firstUri"?: string;
20053
20973
  "selfUri"?: string;
20054
- "previousUri"?: string;
20055
20974
  "nextUri"?: string;
20975
+ "previousUri"?: string;
20056
20976
  "lastUri"?: string;
20057
20977
  "pageCount"?: number;
20058
20978
  }
@@ -20157,8 +21077,8 @@ declare namespace Models {
20157
21077
  "total"?: number;
20158
21078
  "firstUri"?: string;
20159
21079
  "selfUri"?: string;
20160
- "previousUri"?: string;
20161
21080
  "nextUri"?: string;
21081
+ "previousUri"?: string;
20162
21082
  "lastUri"?: string;
20163
21083
  "pageCount"?: number;
20164
21084
  }
@@ -20428,8 +21348,8 @@ declare namespace Models {
20428
21348
  "total"?: number;
20429
21349
  "firstUri"?: string;
20430
21350
  "selfUri"?: string;
20431
- "previousUri"?: string;
20432
21351
  "nextUri"?: string;
21352
+ "previousUri"?: string;
20433
21353
  "lastUri"?: string;
20434
21354
  "pageCount"?: number;
20435
21355
  }
@@ -20441,8 +21361,8 @@ declare namespace Models {
20441
21361
  "total"?: number;
20442
21362
  "firstUri"?: string;
20443
21363
  "selfUri"?: string;
20444
- "previousUri"?: string;
20445
21364
  "nextUri"?: string;
21365
+ "previousUri"?: string;
20446
21366
  "lastUri"?: string;
20447
21367
  "pageCount"?: number;
20448
21368
  }
@@ -20637,6 +21557,20 @@ declare namespace Models {
20637
21557
  "facetInfo"?: Models.QueryFacetInfo;
20638
21558
  }
20639
21559
 
21560
+ export interface QueryTimeOffLimitValuesRequest {
21561
+ "timeOffLimitId"?: string;
21562
+ "activityCodeId"?: string;
21563
+ "dateRanges": Array<Models.LocalDateRange>;
21564
+ }
21565
+
21566
+ export interface QueryTimeOffLimitValuesResponse {
21567
+ "values"?: Array<Models.TimeOffLimitValueRange>;
21568
+ }
21569
+
21570
+ export interface QueryWaitlistPositionsRequest {
21571
+ "timeOffRequests": Array<Models.UserTimeOffRequestReference>;
21572
+ }
21573
+
20640
21574
  export interface Queue {
20641
21575
  "id"?: string;
20642
21576
  "name"?: string;
@@ -20647,6 +21581,7 @@ declare namespace Models {
20647
21581
  "modifiedBy"?: string;
20648
21582
  "createdBy"?: string;
20649
21583
  "memberCount"?: number;
21584
+ "userMemberCount"?: number;
20650
21585
  "joinedMemberCount"?: number;
20651
21586
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
20652
21587
  "routingRules"?: Array<Models.RoutingRule>;
@@ -22834,8 +23769,8 @@ declare namespace Models {
22834
23769
  "total"?: number;
22835
23770
  "firstUri"?: string;
22836
23771
  "selfUri"?: string;
22837
- "previousUri"?: string;
22838
23772
  "nextUri"?: string;
23773
+ "previousUri"?: string;
22839
23774
  "lastUri"?: string;
22840
23775
  "pageCount"?: number;
22841
23776
  }
@@ -22858,8 +23793,8 @@ declare namespace Models {
22858
23793
  "total"?: number;
22859
23794
  "firstUri"?: string;
22860
23795
  "selfUri"?: string;
22861
- "previousUri"?: string;
22862
23796
  "nextUri"?: string;
23797
+ "previousUri"?: string;
22863
23798
  "lastUri"?: string;
22864
23799
  "pageCount"?: number;
22865
23800
  }
@@ -22918,6 +23853,7 @@ declare namespace Models {
22918
23853
  "modifiedBy"?: string;
22919
23854
  "createdBy"?: string;
22920
23855
  "memberCount"?: number;
23856
+ "userMemberCount"?: number;
22921
23857
  "joinedMemberCount"?: number;
22922
23858
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
22923
23859
  "routingRules"?: Array<Models.RoutingRule>;
@@ -22977,6 +23913,11 @@ declare namespace Models {
22977
23913
  "reactionType": string;
22978
23914
  }
22979
23915
 
23916
+ export interface Reason {
23917
+ "code"?: string;
23918
+ "message": string;
23919
+ }
23920
+
22980
23921
  export interface RecallEntry {
22981
23922
  "nbrAttempts"?: number;
22982
23923
  "minutesBetweenAttempts"?: number;
@@ -23001,8 +23942,8 @@ declare namespace Models {
23001
23942
  "total"?: number;
23002
23943
  "firstUri"?: string;
23003
23944
  "selfUri"?: string;
23004
- "previousUri"?: string;
23005
23945
  "nextUri"?: string;
23946
+ "previousUri"?: string;
23006
23947
  "lastUri"?: string;
23007
23948
  "pageCount"?: number;
23008
23949
  }
@@ -23063,6 +24004,18 @@ declare namespace Models {
23063
24004
  "actualTranscodeTimeMs"?: number;
23064
24005
  }
23065
24006
 
24007
+ export interface RecordingButtonComponent {
24008
+ "title"?: string;
24009
+ "actions"?: Models.RecordingContentActions;
24010
+ "isSelected"?: boolean;
24011
+ }
24012
+
24013
+ export interface RecordingContentActions {
24014
+ "url"?: string;
24015
+ "urlTarget"?: string;
24016
+ "textback"?: string;
24017
+ }
24018
+
23066
24019
  export interface RecordingEmailMessage {
23067
24020
  "htmlBody"?: string;
23068
24021
  "textBody"?: string;
@@ -23116,8 +24069,8 @@ declare namespace Models {
23116
24069
  "total"?: number;
23117
24070
  "firstUri"?: string;
23118
24071
  "selfUri"?: string;
23119
- "previousUri"?: string;
23120
24072
  "nextUri"?: string;
24073
+ "previousUri"?: string;
23121
24074
  "lastUri"?: string;
23122
24075
  "pageCount"?: number;
23123
24076
  }
@@ -23145,6 +24098,8 @@ declare namespace Models {
23145
24098
  "messageText"?: string;
23146
24099
  "messageMediaAttachments"?: Array<Models.MessageMediaAttachment>;
23147
24100
  "messageStickerAttachments"?: Array<Models.MessageStickerAttachment>;
24101
+ "quickReplies"?: Array<Models.QuickReply>;
24102
+ "buttonResponse"?: Models.ButtonResponse;
23148
24103
  }
23149
24104
 
23150
24105
  export interface RecordingMetadata {
@@ -23225,8 +24180,8 @@ declare namespace Models {
23225
24180
  "total"?: number;
23226
24181
  "firstUri"?: string;
23227
24182
  "selfUri"?: string;
23228
- "previousUri"?: string;
23229
24183
  "nextUri"?: string;
24184
+ "previousUri"?: string;
23230
24185
  "lastUri"?: string;
23231
24186
  "pageCount"?: number;
23232
24187
  }
@@ -23276,8 +24231,8 @@ declare namespace Models {
23276
24231
  "total"?: number;
23277
24232
  "firstUri"?: string;
23278
24233
  "selfUri"?: string;
23279
- "previousUri"?: string;
23280
24234
  "nextUri"?: string;
24235
+ "previousUri"?: string;
23281
24236
  "lastUri"?: string;
23282
24237
  "pageCount"?: number;
23283
24238
  }
@@ -23303,8 +24258,8 @@ declare namespace Models {
23303
24258
  "total"?: number;
23304
24259
  "firstUri"?: string;
23305
24260
  "selfUri"?: string;
23306
- "previousUri"?: string;
23307
24261
  "nextUri"?: string;
24262
+ "previousUri"?: string;
23308
24263
  "lastUri"?: string;
23309
24264
  "pageCount"?: number;
23310
24265
  }
@@ -23336,8 +24291,8 @@ declare namespace Models {
23336
24291
  "total"?: number;
23337
24292
  "firstUri"?: string;
23338
24293
  "selfUri"?: string;
23339
- "previousUri"?: string;
23340
24294
  "nextUri"?: string;
24295
+ "previousUri"?: string;
23341
24296
  "lastUri"?: string;
23342
24297
  "pageCount"?: number;
23343
24298
  }
@@ -23367,8 +24322,8 @@ declare namespace Models {
23367
24322
  "total"?: number;
23368
24323
  "firstUri"?: string;
23369
24324
  "selfUri"?: string;
23370
- "previousUri"?: string;
23371
24325
  "nextUri"?: string;
24326
+ "previousUri"?: string;
23372
24327
  "lastUri"?: string;
23373
24328
  "pageCount"?: number;
23374
24329
  }
@@ -23434,8 +24389,8 @@ declare namespace Models {
23434
24389
  "total"?: number;
23435
24390
  "firstUri"?: string;
23436
24391
  "selfUri"?: string;
23437
- "previousUri"?: string;
23438
24392
  "nextUri"?: string;
24393
+ "previousUri"?: string;
23439
24394
  "lastUri"?: string;
23440
24395
  "pageCount"?: number;
23441
24396
  }
@@ -23632,8 +24587,8 @@ declare namespace Models {
23632
24587
  "total"?: number;
23633
24588
  "firstUri"?: string;
23634
24589
  "selfUri"?: string;
23635
- "previousUri"?: string;
23636
24590
  "nextUri"?: string;
24591
+ "previousUri"?: string;
23637
24592
  "lastUri"?: string;
23638
24593
  "pageCount"?: number;
23639
24594
  }
@@ -23645,8 +24600,8 @@ declare namespace Models {
23645
24600
  "total"?: number;
23646
24601
  "firstUri"?: string;
23647
24602
  "selfUri"?: string;
23648
- "previousUri"?: string;
23649
24603
  "nextUri"?: string;
24604
+ "previousUri"?: string;
23650
24605
  "lastUri"?: string;
23651
24606
  "pageCount"?: number;
23652
24607
  }
@@ -23684,8 +24639,8 @@ declare namespace Models {
23684
24639
  "total"?: number;
23685
24640
  "firstUri"?: string;
23686
24641
  "selfUri"?: string;
23687
- "previousUri"?: string;
23688
24642
  "nextUri"?: string;
24643
+ "previousUri"?: string;
23689
24644
  "lastUri"?: string;
23690
24645
  "pageCount"?: number;
23691
24646
  }
@@ -23850,8 +24805,8 @@ declare namespace Models {
23850
24805
  "total"?: number;
23851
24806
  "firstUri"?: string;
23852
24807
  "selfUri"?: string;
23853
- "previousUri"?: string;
23854
24808
  "nextUri"?: string;
24809
+ "previousUri"?: string;
23855
24810
  "lastUri"?: string;
23856
24811
  "pageCount"?: number;
23857
24812
  }
@@ -23896,6 +24851,7 @@ declare namespace Models {
23896
24851
  export interface Schedule {
23897
24852
  "id"?: string;
23898
24853
  "name": string;
24854
+ "division"?: Models.Division;
23899
24855
  "description"?: string;
23900
24856
  "version"?: number;
23901
24857
  "dateCreated"?: string;
@@ -23907,10 +24863,21 @@ declare namespace Models {
23907
24863
  "createdByApp"?: string;
23908
24864
  "start": string;
23909
24865
  "end": string;
23910
- "rrule": string;
24866
+ "rrule"?: string;
23911
24867
  "selfUri"?: string;
23912
24868
  }
23913
24869
 
24870
+ export interface ScheduleActivity {
24871
+ "dateStart"?: string;
24872
+ "lengthMinutes"?: number;
24873
+ "description"?: string;
24874
+ "activityCodeId"?: string;
24875
+ "paid"?: boolean;
24876
+ "timeOffRequestId"?: string;
24877
+ "externalActivityId"?: string;
24878
+ "externalActivityType"?: string;
24879
+ }
24880
+
23914
24881
  export interface ScheduleEntityListing {
23915
24882
  "entities"?: Array<Models.Schedule>;
23916
24883
  "pageSize"?: number;
@@ -23918,8 +24885,8 @@ declare namespace Models {
23918
24885
  "total"?: number;
23919
24886
  "firstUri"?: string;
23920
24887
  "selfUri"?: string;
23921
- "previousUri"?: string;
23922
24888
  "nextUri"?: string;
24889
+ "previousUri"?: string;
23923
24890
  "lastUri"?: string;
23924
24891
  "pageCount"?: number;
23925
24892
  }
@@ -23956,6 +24923,7 @@ declare namespace Models {
23956
24923
  export interface ScheduleGroup {
23957
24924
  "id"?: string;
23958
24925
  "name": string;
24926
+ "division"?: Models.Division;
23959
24927
  "description"?: string;
23960
24928
  "version"?: number;
23961
24929
  "dateCreated"?: string;
@@ -23979,8 +24947,8 @@ declare namespace Models {
23979
24947
  "total"?: number;
23980
24948
  "firstUri"?: string;
23981
24949
  "selfUri"?: string;
23982
- "previousUri"?: string;
23983
24950
  "nextUri"?: string;
24951
+ "previousUri"?: string;
23984
24952
  "lastUri"?: string;
23985
24953
  "pageCount"?: number;
23986
24954
  }
@@ -23995,6 +24963,11 @@ declare namespace Models {
23995
24963
  "value"?: string;
23996
24964
  }
23997
24965
 
24966
+ export interface SchedulerMessageSeverityCount {
24967
+ "severity"?: string;
24968
+ "count"?: number;
24969
+ }
24970
+
23998
24971
  export interface SchedulerMessageTypeSeverity {
23999
24972
  "type"?: string;
24000
24973
  "severity"?: string;
@@ -24043,6 +25016,7 @@ declare namespace Models {
24043
25016
  "delayScheduling"?: boolean;
24044
25017
  "failScheduling"?: boolean;
24045
25018
  "populateWarnings"?: boolean;
25019
+ "populateDeprecatedWarnings"?: boolean;
24046
25020
  }
24047
25021
 
24048
25022
  export interface Schema {
@@ -24056,6 +25030,7 @@ declare namespace Models {
24056
25030
  export interface SchemaCategory {
24057
25031
  "id"?: string;
24058
25032
  "name": string;
25033
+ "division"?: Models.Division;
24059
25034
  "description"?: string;
24060
25035
  "version"?: number;
24061
25036
  "dateCreated"?: string;
@@ -24075,8 +25050,8 @@ declare namespace Models {
24075
25050
  "total"?: number;
24076
25051
  "firstUri"?: string;
24077
25052
  "selfUri"?: string;
24078
- "previousUri"?: string;
24079
25053
  "nextUri"?: string;
25054
+ "previousUri"?: string;
24080
25055
  "lastUri"?: string;
24081
25056
  "pageCount"?: number;
24082
25057
  }
@@ -24105,8 +25080,8 @@ declare namespace Models {
24105
25080
  "total"?: number;
24106
25081
  "firstUri"?: string;
24107
25082
  "selfUri"?: string;
24108
- "previousUri"?: string;
24109
25083
  "nextUri"?: string;
25084
+ "previousUri"?: string;
24110
25085
  "lastUri"?: string;
24111
25086
  "pageCount"?: number;
24112
25087
  }
@@ -24390,8 +25365,8 @@ declare namespace Models {
24390
25365
  "total"?: number;
24391
25366
  "firstUri"?: string;
24392
25367
  "selfUri"?: string;
24393
- "previousUri"?: string;
24394
25368
  "nextUri"?: string;
25369
+ "previousUri"?: string;
24395
25370
  "lastUri"?: string;
24396
25371
  "pageCount"?: number;
24397
25372
  }
@@ -24444,8 +25419,8 @@ declare namespace Models {
24444
25419
  "total"?: number;
24445
25420
  "firstUri"?: string;
24446
25421
  "selfUri"?: string;
24447
- "previousUri"?: string;
24448
25422
  "nextUri"?: string;
25423
+ "previousUri"?: string;
24449
25424
  "lastUri"?: string;
24450
25425
  "pageCount"?: number;
24451
25426
  }
@@ -24544,8 +25519,8 @@ declare namespace Models {
24544
25519
  "total"?: number;
24545
25520
  "firstUri"?: string;
24546
25521
  "selfUri"?: string;
24547
- "previousUri"?: string;
24548
25522
  "nextUri"?: string;
25523
+ "previousUri"?: string;
24549
25524
  "lastUri"?: string;
24550
25525
  "pageCount"?: number;
24551
25526
  }
@@ -24587,8 +25562,8 @@ declare namespace Models {
24587
25562
  "total"?: number;
24588
25563
  "firstUri"?: string;
24589
25564
  "selfUri"?: string;
24590
- "previousUri"?: string;
24591
25565
  "nextUri"?: string;
25566
+ "previousUri"?: string;
24592
25567
  "lastUri"?: string;
24593
25568
  "pageCount"?: number;
24594
25569
  }
@@ -24609,6 +25584,7 @@ declare namespace Models {
24609
25584
  "toAddressMessengerType": string;
24610
25585
  "textBody"?: string;
24611
25586
  "messagingTemplate"?: Models.MessagingTemplateRequest;
25587
+ "useExistingActiveConversation"?: boolean;
24612
25588
  }
24613
25589
 
24614
25590
  export interface SendAgentlessOutboundMessageResponse {
@@ -24619,11 +25595,25 @@ declare namespace Models {
24619
25595
  "messengerType"?: string;
24620
25596
  "textBody"?: string;
24621
25597
  "messagingTemplate"?: Models.MessagingTemplateRequest;
25598
+ "useExistingActiveConversation"?: boolean;
24622
25599
  "timestamp"?: string;
24623
25600
  "selfUri"?: string;
24624
25601
  "user"?: Models.AddressableEntityRef;
24625
25602
  }
24626
25603
 
25604
+ export interface SentimentFeedback {
25605
+ "id"?: string;
25606
+ "phrase": string;
25607
+ "dialect": string;
25608
+ "feedbackValue": string;
25609
+ "dateCreated"?: string;
25610
+ "createdBy"?: Models.AddressableEntityRef;
25611
+ }
25612
+
25613
+ export interface SentimentFeedbackEntityListing {
25614
+ "entities"?: Array<Models.SentimentFeedback>;
25615
+ }
25616
+
24627
25617
  export interface SequenceSchedule {
24628
25618
  "id"?: string;
24629
25619
  "name"?: string;
@@ -24722,6 +25712,11 @@ declare namespace Models {
24722
25712
  "assignedDate"?: string;
24723
25713
  }
24724
25714
 
25715
+ export interface SetTimeOffLimitValuesRequest {
25716
+ "values"?: Array<Models.TimeOffLimitRange>;
25717
+ "metadata": Models.WfmVersionedEntityMetadata;
25718
+ }
25719
+
24725
25720
  export interface SetUuiDataRequest {
24726
25721
  "uuiData"?: string;
24727
25722
  }
@@ -24734,6 +25729,10 @@ declare namespace Models {
24734
25729
  "values"?: Array<Models.RoutePathRequest>;
24735
25730
  }
24736
25731
 
25732
+ export interface SetWrapperString {
25733
+ "values"?: Array<string>;
25734
+ }
25735
+
24737
25736
  export interface Share {
24738
25737
  "id"?: string;
24739
25738
  "name"?: string;
@@ -24755,8 +25754,8 @@ declare namespace Models {
24755
25754
  "total"?: number;
24756
25755
  "firstUri"?: string;
24757
25756
  "selfUri"?: string;
24758
- "previousUri"?: string;
24759
25757
  "nextUri"?: string;
25758
+ "previousUri"?: string;
24760
25759
  "lastUri"?: string;
24761
25760
  "pageCount"?: number;
24762
25761
  }
@@ -24903,6 +25902,7 @@ declare namespace Models {
24903
25902
  "dateWorkday"?: string;
24904
25903
  "division"?: Models.Division;
24905
25904
  "averagePoints"?: number;
25905
+ "performanceProfile"?: Models.AddressableEntityRef;
24906
25906
  }
24907
25907
 
24908
25908
  export interface SingleWorkdayAverageValues {
@@ -24911,6 +25911,7 @@ declare namespace Models {
24911
25911
  "user"?: Models.UserReference;
24912
25912
  "timezone"?: string;
24913
25913
  "results"?: Array<Models.WorkdayValuesMetricItem>;
25914
+ "performanceProfile"?: Models.AddressableEntityRef;
24914
25915
  }
24915
25916
 
24916
25917
  export interface SipDownloadResponse {
@@ -24932,6 +25933,7 @@ declare namespace Models {
24932
25933
  export interface Site {
24933
25934
  "id"?: string;
24934
25935
  "name": string;
25936
+ "division"?: Models.Division;
24935
25937
  "description"?: string;
24936
25938
  "version"?: number;
24937
25939
  "dateCreated"?: string;
@@ -24979,8 +25981,8 @@ declare namespace Models {
24979
25981
  "total"?: number;
24980
25982
  "firstUri"?: string;
24981
25983
  "selfUri"?: string;
24982
- "previousUri"?: string;
24983
25984
  "nextUri"?: string;
25985
+ "previousUri"?: string;
24984
25986
  "lastUri"?: string;
24985
25987
  "pageCount"?: number;
24986
25988
  }
@@ -24992,8 +25994,8 @@ declare namespace Models {
24992
25994
  "total"?: number;
24993
25995
  "firstUri"?: string;
24994
25996
  "selfUri"?: string;
24995
- "previousUri"?: string;
24996
25997
  "nextUri"?: string;
25998
+ "previousUri"?: string;
24997
25999
  "lastUri"?: string;
24998
26000
  "pageCount"?: number;
24999
26001
  }
@@ -25023,8 +26025,8 @@ declare namespace Models {
25023
26025
  "total"?: number;
25024
26026
  "firstUri"?: string;
25025
26027
  "selfUri"?: string;
25026
- "previousUri"?: string;
25027
26028
  "nextUri"?: string;
26029
+ "previousUri"?: string;
25028
26030
  "lastUri"?: string;
25029
26031
  "pageCount"?: number;
25030
26032
  }
@@ -25080,6 +26082,7 @@ declare namespace Models {
25080
26082
  "autoRenewable"?: string;
25081
26083
  "addressId"?: Models.SmsAddress;
25082
26084
  "shortCodeBillingType"?: string;
26085
+ "provisioningStatus"?: Models.SmsProvisioningStatus;
25083
26086
  "selfUri"?: string;
25084
26087
  }
25085
26088
 
@@ -25090,8 +26093,8 @@ declare namespace Models {
25090
26093
  "total"?: number;
25091
26094
  "firstUri"?: string;
25092
26095
  "selfUri"?: string;
25093
- "previousUri"?: string;
25094
26096
  "nextUri"?: string;
26097
+ "previousUri"?: string;
25095
26098
  "lastUri"?: string;
25096
26099
  "pageCount"?: number;
25097
26100
  }
@@ -25111,6 +26114,13 @@ declare namespace Models {
25111
26114
  "selfUri"?: string;
25112
26115
  }
25113
26116
 
26117
+ export interface SmsProvisioningStatus {
26118
+ "action"?: string;
26119
+ "state"?: string;
26120
+ "error"?: Models.ErrorBody;
26121
+ "version"?: number;
26122
+ }
26123
+
25114
26124
  export interface SocialExpression {
25115
26125
  "state"?: string;
25116
26126
  "id"?: string;
@@ -25269,6 +26279,7 @@ declare namespace Models {
25269
26279
  "webRtcMediaDscp"?: number;
25270
26280
  "webRtcPersistentEnabled"?: boolean;
25271
26281
  "webRtcForceTurn"?: boolean;
26282
+ "webRtcCallAppearances"?: number;
25272
26283
  "selfUri"?: string;
25273
26284
  }
25274
26285
 
@@ -25279,8 +26290,8 @@ declare namespace Models {
25279
26290
  "total"?: number;
25280
26291
  "firstUri"?: string;
25281
26292
  "selfUri"?: string;
25282
- "previousUri"?: string;
25283
26293
  "nextUri"?: string;
26294
+ "previousUri"?: string;
25284
26295
  "lastUri"?: string;
25285
26296
  "pageCount"?: number;
25286
26297
  }
@@ -25344,8 +26355,8 @@ declare namespace Models {
25344
26355
  "total"?: number;
25345
26356
  "firstUri"?: string;
25346
26357
  "selfUri"?: string;
25347
- "previousUri"?: string;
25348
26358
  "nextUri"?: string;
26359
+ "previousUri"?: string;
25349
26360
  "lastUri"?: string;
25350
26361
  "pageCount"?: number;
25351
26362
  }
@@ -25525,8 +26536,8 @@ declare namespace Models {
25525
26536
  "total"?: number;
25526
26537
  "firstUri"?: string;
25527
26538
  "selfUri"?: string;
25528
- "previousUri"?: string;
25529
26539
  "nextUri"?: string;
26540
+ "previousUri"?: string;
25530
26541
  "lastUri"?: string;
25531
26542
  "pageCount"?: number;
25532
26543
  }
@@ -25626,8 +26637,8 @@ declare namespace Models {
25626
26637
  "total"?: number;
25627
26638
  "firstUri"?: string;
25628
26639
  "selfUri"?: string;
25629
- "previousUri"?: string;
25630
26640
  "nextUri"?: string;
26641
+ "previousUri"?: string;
25631
26642
  "lastUri"?: string;
25632
26643
  "pageCount"?: number;
25633
26644
  }
@@ -25639,8 +26650,8 @@ declare namespace Models {
25639
26650
  "total"?: number;
25640
26651
  "firstUri"?: string;
25641
26652
  "selfUri"?: string;
25642
- "previousUri"?: string;
25643
26653
  "nextUri"?: string;
26654
+ "previousUri"?: string;
25644
26655
  "lastUri"?: string;
25645
26656
  "pageCount"?: number;
25646
26657
  }
@@ -25666,8 +26677,8 @@ declare namespace Models {
25666
26677
  "total"?: number;
25667
26678
  "firstUri"?: string;
25668
26679
  "selfUri"?: string;
25669
- "previousUri"?: string;
25670
26680
  "nextUri"?: string;
26681
+ "previousUri"?: string;
25671
26682
  "lastUri"?: string;
25672
26683
  "pageCount"?: number;
25673
26684
  }
@@ -25860,8 +26871,8 @@ declare namespace Models {
25860
26871
  "total"?: number;
25861
26872
  "firstUri"?: string;
25862
26873
  "selfUri"?: string;
25863
- "previousUri"?: string;
25864
26874
  "nextUri"?: string;
26875
+ "previousUri"?: string;
25865
26876
  "lastUri"?: string;
25866
26877
  "pageCount"?: number;
25867
26878
  }
@@ -25891,6 +26902,56 @@ declare namespace Models {
25891
26902
  "hours"?: number;
25892
26903
  }
25893
26904
 
26905
+ export interface TimeOffLimit {
26906
+ "id"?: string;
26907
+ "granularity"?: string;
26908
+ "defaultLimitMinutes"?: number;
26909
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26910
+ "selfUri"?: string;
26911
+ }
26912
+
26913
+ export interface TimeOffLimitListing {
26914
+ "entities"?: Array<Models.TimeOffLimit>;
26915
+ }
26916
+
26917
+ export interface TimeOffLimitRange {
26918
+ "startDate": string;
26919
+ "granularity": string;
26920
+ "limitMinutesPerInterval": Array<number>;
26921
+ }
26922
+
26923
+ export interface TimeOffLimitReference {
26924
+ "id"?: string;
26925
+ "selfUri"?: string;
26926
+ }
26927
+
26928
+ export interface TimeOffLimitValueRange {
26929
+ "timeOffLimit"?: Models.TimeOffLimitReference;
26930
+ "startDate": string;
26931
+ "granularity": string;
26932
+ "limitMinutesPerInterval"?: Array<number>;
26933
+ "allocatedMinutesPerInterval"?: Array<number>;
26934
+ "waitlistedMinutesPerInterval"?: Array<number>;
26935
+ "waitlistedRequestsPerInterval"?: Array<number>;
26936
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26937
+ }
26938
+
26939
+ export interface TimeOffPlan {
26940
+ "id"?: string;
26941
+ "name"?: string;
26942
+ "activityCodeIds"?: Array<string>;
26943
+ "timeOffLimits"?: Array<Models.TimeOffLimitReference>;
26944
+ "autoApprovalRule"?: string;
26945
+ "daysBeforeStartToExpireFromWaitlist"?: number;
26946
+ "active"?: boolean;
26947
+ "metadata"?: Models.WfmVersionedEntityMetadata;
26948
+ "selfUri"?: string;
26949
+ }
26950
+
26951
+ export interface TimeOffPlanListing {
26952
+ "entities"?: Array<Models.TimeOffPlan>;
26953
+ }
26954
+
25894
26955
  export interface TimeOffRequest {
25895
26956
  "id": string;
25896
26957
  "user": Models.UserReference;
@@ -25936,6 +26997,11 @@ declare namespace Models {
25936
26997
  "dateRange"?: Models.DateRange;
25937
26998
  }
25938
26999
 
27000
+ export interface TimeOffRequestReference {
27001
+ "id"?: string;
27002
+ "selfUri"?: string;
27003
+ }
27004
+
25939
27005
  export interface TimeOffRequestResponse {
25940
27006
  "id"?: string;
25941
27007
  "user"?: Models.UserReference;
@@ -25976,8 +27042,8 @@ declare namespace Models {
25976
27042
  "total"?: number;
25977
27043
  "firstUri"?: string;
25978
27044
  "selfUri"?: string;
25979
- "previousUri"?: string;
25980
27045
  "nextUri"?: string;
27046
+ "previousUri"?: string;
25981
27047
  "lastUri"?: string;
25982
27048
  "pageCount"?: number;
25983
27049
  }
@@ -26158,6 +27224,11 @@ declare namespace Models {
26158
27224
  "query"?: Array<Models.TranscriptSearchCriteria>;
26159
27225
  }
26160
27226
 
27227
+ export interface TranscriptTopics {
27228
+ "includes"?: Array<string>;
27229
+ "excludes"?: Array<string>;
27230
+ }
27231
+
26161
27232
  export interface TranscriptUrl {
26162
27233
  "url"?: string;
26163
27234
  }
@@ -26230,6 +27301,7 @@ declare namespace Models {
26230
27301
  export interface Trunk {
26231
27302
  "id"?: string;
26232
27303
  "name": string;
27304
+ "division"?: Models.Division;
26233
27305
  "description"?: string;
26234
27306
  "version"?: number;
26235
27307
  "dateCreated"?: string;
@@ -26261,6 +27333,7 @@ declare namespace Models {
26261
27333
  export interface TrunkBase {
26262
27334
  "id"?: string;
26263
27335
  "name": string;
27336
+ "division"?: Models.Division;
26264
27337
  "description"?: string;
26265
27338
  "version"?: number;
26266
27339
  "dateCreated"?: string;
@@ -26289,8 +27362,8 @@ declare namespace Models {
26289
27362
  "total"?: number;
26290
27363
  "firstUri"?: string;
26291
27364
  "selfUri"?: string;
26292
- "previousUri"?: string;
26293
27365
  "nextUri"?: string;
27366
+ "previousUri"?: string;
26294
27367
  "lastUri"?: string;
26295
27368
  "pageCount"?: number;
26296
27369
  }
@@ -26307,8 +27380,8 @@ declare namespace Models {
26307
27380
  "total"?: number;
26308
27381
  "firstUri"?: string;
26309
27382
  "selfUri"?: string;
26310
- "previousUri"?: string;
26311
27383
  "nextUri"?: string;
27384
+ "previousUri"?: string;
26312
27385
  "lastUri"?: string;
26313
27386
  "pageCount"?: number;
26314
27387
  }
@@ -26376,8 +27449,8 @@ declare namespace Models {
26376
27449
  "total"?: number;
26377
27450
  "firstUri"?: string;
26378
27451
  "selfUri"?: string;
26379
- "previousUri"?: string;
26380
27452
  "nextUri"?: string;
27453
+ "previousUri"?: string;
26381
27454
  "lastUri"?: string;
26382
27455
  "pageCount"?: number;
26383
27456
  }
@@ -26458,8 +27531,8 @@ declare namespace Models {
26458
27531
  "total"?: number;
26459
27532
  "firstUri"?: string;
26460
27533
  "selfUri"?: string;
26461
- "previousUri"?: string;
26462
27534
  "nextUri"?: string;
27535
+ "previousUri"?: string;
26463
27536
  "lastUri"?: string;
26464
27537
  "pageCount"?: number;
26465
27538
  }
@@ -26542,6 +27615,7 @@ declare namespace Models {
26542
27615
  "acdAutoAnswer"?: boolean;
26543
27616
  "languagePreference"?: string;
26544
27617
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
27618
+ "dateLastLogin"?: string;
26545
27619
  "trustUserDetails"?: Models.TrustUserDetails;
26546
27620
  }
26547
27621
 
@@ -26557,8 +27631,8 @@ declare namespace Models {
26557
27631
  "total"?: number;
26558
27632
  "firstUri"?: string;
26559
27633
  "selfUri"?: string;
26560
- "previousUri"?: string;
26561
27634
  "nextUri"?: string;
27635
+ "previousUri"?: string;
26562
27636
  "lastUri"?: string;
26563
27637
  "pageCount"?: number;
26564
27638
  }
@@ -26635,8 +27709,8 @@ declare namespace Models {
26635
27709
  "total"?: number;
26636
27710
  "firstUri"?: string;
26637
27711
  "selfUri"?: string;
26638
- "previousUri"?: string;
26639
27712
  "nextUri"?: string;
27713
+ "previousUri"?: string;
26640
27714
  "lastUri"?: string;
26641
27715
  "pageCount"?: number;
26642
27716
  }
@@ -26659,8 +27733,8 @@ declare namespace Models {
26659
27733
  "total"?: number;
26660
27734
  "firstUri"?: string;
26661
27735
  "selfUri"?: string;
26662
- "previousUri"?: string;
26663
27736
  "nextUri"?: string;
27737
+ "previousUri"?: string;
26664
27738
  "lastUri"?: string;
26665
27739
  "pageCount"?: number;
26666
27740
  }
@@ -26687,8 +27761,8 @@ declare namespace Models {
26687
27761
  "total"?: number;
26688
27762
  "firstUri"?: string;
26689
27763
  "selfUri"?: string;
26690
- "previousUri"?: string;
26691
27764
  "nextUri"?: string;
27765
+ "previousUri"?: string;
26692
27766
  "lastUri"?: string;
26693
27767
  "pageCount"?: number;
26694
27768
  }
@@ -26729,8 +27803,8 @@ declare namespace Models {
26729
27803
  "total"?: number;
26730
27804
  "firstUri"?: string;
26731
27805
  "selfUri"?: string;
26732
- "previousUri"?: string;
26733
27806
  "nextUri"?: string;
27807
+ "previousUri"?: string;
26734
27808
  "lastUri"?: string;
26735
27809
  "pageCount"?: number;
26736
27810
  }
@@ -26846,6 +27920,21 @@ declare namespace Models {
26846
27920
  "metadata": Models.WfmVersionedEntityMetadata;
26847
27921
  }
26848
27922
 
27923
+ export interface UpdateTimeOffLimitRequest {
27924
+ "defaultLimitMinutes"?: number;
27925
+ "metadata": Models.WfmVersionedEntityMetadata;
27926
+ }
27927
+
27928
+ export interface UpdateTimeOffPlanRequest {
27929
+ "name"?: string;
27930
+ "activityCodeIds"?: Models.SetWrapperString;
27931
+ "timeOffLimitIds"?: Models.SetWrapperString;
27932
+ "autoApprovalRule"?: string;
27933
+ "daysBeforeStartToExpireFromWaitlist"?: number;
27934
+ "active"?: boolean;
27935
+ "metadata": Models.WfmVersionedEntityMetadata;
27936
+ }
27937
+
26849
27938
  export interface UpdateUser {
26850
27939
  "id"?: string;
26851
27940
  "name"?: string;
@@ -26957,6 +28046,7 @@ declare namespace Models {
26957
28046
  "acdAutoAnswer"?: boolean;
26958
28047
  "languagePreference"?: string;
26959
28048
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
28049
+ "dateLastLogin"?: string;
26960
28050
  "selfUri"?: string;
26961
28051
  }
26962
28052
 
@@ -26973,8 +28063,8 @@ declare namespace Models {
26973
28063
  "total"?: number;
26974
28064
  "firstUri"?: string;
26975
28065
  "selfUri"?: string;
26976
- "previousUri"?: string;
26977
28066
  "nextUri"?: string;
28067
+ "previousUri"?: string;
26978
28068
  "lastUri"?: string;
26979
28069
  "pageCount"?: number;
26980
28070
  }
@@ -27053,8 +28143,8 @@ declare namespace Models {
27053
28143
  "total"?: number;
27054
28144
  "firstUri"?: string;
27055
28145
  "selfUri"?: string;
27056
- "previousUri"?: string;
27057
28146
  "nextUri"?: string;
28147
+ "previousUri"?: string;
27058
28148
  "lastUri"?: string;
27059
28149
  "pageCount"?: number;
27060
28150
  }
@@ -27162,6 +28252,34 @@ declare namespace Models {
27162
28252
  "selfUri"?: string;
27163
28253
  }
27164
28254
 
28255
+ export interface UserEndDetailEventTopicUserEndEvent {
28256
+ "eventTime"?: number;
28257
+ "conversationId"?: string;
28258
+ "participantId"?: string;
28259
+ "sessionId"?: string;
28260
+ "disconnectType"?: string;
28261
+ "mediaType"?: string;
28262
+ "provider"?: string;
28263
+ "direction"?: string;
28264
+ "ani"?: string;
28265
+ "dnis"?: string;
28266
+ "addressTo"?: string;
28267
+ "addressFrom"?: string;
28268
+ "callbackUserName"?: string;
28269
+ "callbackNumbers"?: Array<string>;
28270
+ "callbackScheduledTime"?: number;
28271
+ "subject"?: string;
28272
+ "messageType"?: string;
28273
+ "userId"?: string;
28274
+ "divisionId"?: string;
28275
+ "queueId"?: string;
28276
+ "interactingDurationMs"?: number;
28277
+ "heldDurationMs"?: number;
28278
+ "alertingDurationMs"?: number;
28279
+ "contactingDurationMs"?: number;
28280
+ "dialingDurationMs"?: number;
28281
+ }
28282
+
27165
28283
  export interface UserEntityListing {
27166
28284
  "entities"?: Array<Models.User>;
27167
28285
  "pageSize"?: number;
@@ -27169,8 +28287,8 @@ declare namespace Models {
27169
28287
  "total"?: number;
27170
28288
  "firstUri"?: string;
27171
28289
  "selfUri"?: string;
27172
- "previousUri"?: string;
27173
28290
  "nextUri"?: string;
28291
+ "previousUri"?: string;
27174
28292
  "lastUri"?: string;
27175
28293
  "pageCount"?: number;
27176
28294
  }
@@ -27216,8 +28334,8 @@ declare namespace Models {
27216
28334
  "total"?: number;
27217
28335
  "firstUri"?: string;
27218
28336
  "selfUri"?: string;
27219
- "previousUri"?: string;
27220
28337
  "nextUri"?: string;
28338
+ "previousUri"?: string;
27221
28339
  "lastUri"?: string;
27222
28340
  "pageCount"?: number;
27223
28341
  }
@@ -27277,6 +28395,7 @@ declare namespace Models {
27277
28395
  "acdAutoAnswer"?: boolean;
27278
28396
  "languagePreference"?: string;
27279
28397
  "lastTokenIssued"?: Models.OAuthLastTokenIssued;
28398
+ "dateLastLogin"?: string;
27280
28399
  "date"?: Models.ServerDate;
27281
28400
  "geolocationSettings"?: Models.GeolocationSettings;
27282
28401
  "organization"?: Models.Organization;
@@ -27362,8 +28481,8 @@ declare namespace Models {
27362
28481
  "total"?: number;
27363
28482
  "firstUri"?: string;
27364
28483
  "selfUri"?: string;
27365
- "previousUri"?: string;
27366
28484
  "nextUri"?: string;
28485
+ "previousUri"?: string;
27367
28486
  "lastUri"?: string;
27368
28487
  "pageCount"?: number;
27369
28488
  }
@@ -27378,6 +28497,7 @@ declare namespace Models {
27378
28497
  "modifiedBy"?: string;
27379
28498
  "createdBy"?: string;
27380
28499
  "memberCount"?: number;
28500
+ "userMemberCount"?: number;
27381
28501
  "joinedMemberCount"?: number;
27382
28502
  "mediaSettings"?: { [key: string]: Models.MediaSetting; };
27383
28503
  "routingRules"?: Array<Models.RoutingRule>;
@@ -27406,8 +28526,8 @@ declare namespace Models {
27406
28526
  "total"?: number;
27407
28527
  "firstUri"?: string;
27408
28528
  "selfUri"?: string;
27409
- "previousUri"?: string;
27410
28529
  "nextUri"?: string;
28530
+ "previousUri"?: string;
27411
28531
  "lastUri"?: string;
27412
28532
  "pageCount"?: number;
27413
28533
  }
@@ -27435,8 +28555,8 @@ declare namespace Models {
27435
28555
  "total"?: number;
27436
28556
  "firstUri"?: string;
27437
28557
  "selfUri"?: string;
27438
- "previousUri"?: string;
27439
28558
  "nextUri"?: string;
28559
+ "previousUri"?: string;
27440
28560
  "lastUri"?: string;
27441
28561
  "pageCount"?: number;
27442
28562
  }
@@ -27604,12 +28724,34 @@ declare namespace Models {
27604
28724
  "total"?: number;
27605
28725
  "firstUri"?: string;
27606
28726
  "selfUri"?: string;
27607
- "previousUri"?: string;
27608
28727
  "nextUri"?: string;
28728
+ "previousUri"?: string;
27609
28729
  "lastUri"?: string;
27610
28730
  "pageCount"?: number;
27611
28731
  }
27612
28732
 
28733
+ export interface UserStartDetailEventTopicUserStartEvent {
28734
+ "eventTime"?: number;
28735
+ "conversationId"?: string;
28736
+ "participantId"?: string;
28737
+ "sessionId"?: string;
28738
+ "mediaType"?: string;
28739
+ "provider"?: string;
28740
+ "direction"?: string;
28741
+ "ani"?: string;
28742
+ "dnis"?: string;
28743
+ "addressTo"?: string;
28744
+ "addressFrom"?: string;
28745
+ "callbackUserName"?: string;
28746
+ "callbackNumbers"?: Array<string>;
28747
+ "callbackScheduledTime"?: number;
28748
+ "subject"?: string;
28749
+ "messageType"?: string;
28750
+ "userId"?: string;
28751
+ "divisionId"?: string;
28752
+ "queueId"?: string;
28753
+ }
28754
+
27613
28755
  export interface UserState {
27614
28756
  "state"?: string;
27615
28757
  "version"?: number;
@@ -27648,6 +28790,12 @@ declare namespace Models {
27648
28790
  "lastAssociatedStation"?: Models.UserStation;
27649
28791
  }
27650
28792
 
28793
+ export interface UserTimeOffRequestReference {
28794
+ "id"?: string;
28795
+ "user": Models.UserReference;
28796
+ "selfUri"?: string;
28797
+ }
28798
+
27651
28799
  export interface UserTokensTopicTokenNotification {
27652
28800
  "user"?: Models.UserTokensTopicUriReference;
27653
28801
  "ipAddress"?: string;
@@ -27714,7 +28862,8 @@ declare namespace Models {
27714
28862
 
27715
28863
  export interface ValidationServiceRequest {
27716
28864
  "dateImportEnded": string;
27717
- "fileUrl": string;
28865
+ "fileUrl"?: string;
28866
+ "uploadKey"?: string;
27718
28867
  }
27719
28868
 
27720
28869
  export interface ValueWrapperDate {
@@ -27880,6 +29029,21 @@ declare namespace Models {
27880
29029
  "emailDeliveryStatusList"?: Array<string>;
27881
29030
  "isAgentOwnedCallback"?: boolean;
27882
29031
  "agentCallbackOwnerIds"?: Array<string>;
29032
+ "transcriptTopics"?: Array<Models.TranscriptTopics>;
29033
+ "journeyFrequencyCapReasons"?: Array<string>;
29034
+ "journeyBlockingActionMapIds"?: Array<string>;
29035
+ "journeyActionTargetIds"?: Array<string>;
29036
+ "journeyBlockingScheduleGroupIds"?: Array<string>;
29037
+ "journeyBlockingEmergencyScheduleGroupIds"?: Array<string>;
29038
+ "journeyUrlEqualConditions"?: Array<string>;
29039
+ "journeyUrlNotEqualConditions"?: Array<string>;
29040
+ "journeyUrlStartsWithConditions"?: Array<string>;
29041
+ "journeyUrlEndsWithConditions"?: Array<string>;
29042
+ "journeyUrlContainsAnyConditions"?: Array<string>;
29043
+ "journeyUrlNotContainsAnyConditions"?: Array<string>;
29044
+ "journeyUrlContainsAllConditions"?: Array<string>;
29045
+ "journeyUrlNotContainsAllConditions"?: Array<string>;
29046
+ "flowMilestoneIds"?: Array<string>;
27883
29047
  }
27884
29048
 
27885
29049
  export interface VisibilityCondition {
@@ -27905,6 +29069,23 @@ declare namespace Models {
27905
29069
  "date"?: string;
27906
29070
  }
27907
29071
 
29072
+ export interface VoicemailEndDetailEventTopicVoicemailEndEvent {
29073
+ "eventTime"?: number;
29074
+ "conversationId"?: string;
29075
+ "participantId"?: string;
29076
+ "sessionId"?: string;
29077
+ "disconnectType"?: string;
29078
+ "mediaType"?: string;
29079
+ "provider"?: string;
29080
+ "direction"?: string;
29081
+ "ani"?: string;
29082
+ "dnis"?: string;
29083
+ "userId"?: string;
29084
+ "queueId"?: string;
29085
+ "divisionId"?: string;
29086
+ "voicemailDurationMs"?: number;
29087
+ }
29088
+
27908
29089
  export interface VoicemailGroupPolicy {
27909
29090
  "name"?: string;
27910
29091
  "group"?: Models.Group;
@@ -27915,6 +29096,7 @@ declare namespace Models {
27915
29096
  "stopRingingAfterRotations"?: number;
27916
29097
  "overflowGroupId"?: string;
27917
29098
  "groupAlertType"?: string;
29099
+ "interactiveResponsePromptId"?: string;
27918
29100
  }
27919
29101
 
27920
29102
  export interface VoicemailMailboxInfo {
@@ -27963,8 +29145,8 @@ declare namespace Models {
27963
29145
  "total"?: number;
27964
29146
  "firstUri"?: string;
27965
29147
  "selfUri"?: string;
27966
- "previousUri"?: string;
27967
29148
  "nextUri"?: string;
29149
+ "previousUri"?: string;
27968
29150
  "lastUri"?: string;
27969
29151
  "pageCount"?: number;
27970
29152
  }
@@ -28001,6 +29183,7 @@ declare namespace Models {
28001
29183
  "pinConfiguration"?: Models.PINConfiguration;
28002
29184
  "voicemailExtension"?: string;
28003
29185
  "pinRequired"?: boolean;
29186
+ "interactiveResponseRequired"?: boolean;
28004
29187
  "sendEmailNotifications"?: boolean;
28005
29188
  "disableEmailPii"?: boolean;
28006
29189
  "modifiedDate"?: string;
@@ -28033,6 +29216,21 @@ declare namespace Models {
28033
29216
  "query"?: Array<Models.VoicemailSearchCriteria>;
28034
29217
  }
28035
29218
 
29219
+ export interface VoicemailStartDetailEventTopicVoicemailStartEvent {
29220
+ "eventTime"?: number;
29221
+ "conversationId"?: string;
29222
+ "participantId"?: string;
29223
+ "sessionId"?: string;
29224
+ "mediaType"?: string;
29225
+ "provider"?: string;
29226
+ "direction"?: string;
29227
+ "ani"?: string;
29228
+ "dnis"?: string;
29229
+ "userId"?: string;
29230
+ "queueId"?: string;
29231
+ "divisionId"?: string;
29232
+ }
29233
+
28036
29234
  export interface VoicemailUserPolicy {
28037
29235
  "enabled"?: boolean;
28038
29236
  "alertTimeoutSeconds"?: number;
@@ -28053,6 +29251,17 @@ declare namespace Models {
28053
29251
  "results": Array<Models.VoicemailMessage>;
28054
29252
  }
28055
29253
 
29254
+ export interface WaitlistPosition {
29255
+ "timeOffRequest"?: Models.TimeOffRequestReference;
29256
+ "timeOffLimit"?: Models.TimeOffLimitReference;
29257
+ "date"?: string;
29258
+ "waitlistPosition"?: number;
29259
+ }
29260
+
29261
+ export interface WaitlistPositionListing {
29262
+ "entities"?: Array<Models.WaitlistPosition>;
29263
+ }
29264
+
28056
29265
  export interface WebChatConfig {
28057
29266
  "webChatSkin"?: string;
28058
29267
  }
@@ -28120,8 +29329,8 @@ declare namespace Models {
28120
29329
  "total"?: number;
28121
29330
  "firstUri"?: string;
28122
29331
  "selfUri"?: string;
28123
- "previousUri"?: string;
28124
29332
  "nextUri"?: string;
29333
+ "previousUri"?: string;
28125
29334
  "lastUri"?: string;
28126
29335
  "pageCount"?: number;
28127
29336
  }
@@ -28238,8 +29447,81 @@ declare namespace Models {
28238
29447
  "status"?: string;
28239
29448
  }
28240
29449
 
29450
+ export interface WebMessagingAttachment {
29451
+ "id"?: string;
29452
+ "mediaType"?: string;
29453
+ "url"?: string;
29454
+ "mime"?: string;
29455
+ "text"?: string;
29456
+ "sha256"?: string;
29457
+ "filename"?: string;
29458
+ "fileSize"?: number;
29459
+ }
29460
+
29461
+ export interface WebMessagingButtonResponse {
29462
+ "id"?: string;
29463
+ "type"?: string;
29464
+ "text": string;
29465
+ "payload": string;
29466
+ }
29467
+
29468
+ export interface WebMessagingChannel {
29469
+ "from"?: Models.WebMessagingRecipient;
29470
+ "to"?: Models.WebMessagingRecipient;
29471
+ "time"?: string;
29472
+ "messageId"?: string;
29473
+ }
29474
+
29475
+ export interface WebMessagingContent {
29476
+ "contentType"?: string;
29477
+ "attachment"?: Models.WebMessagingAttachment;
29478
+ "quickReply"?: Models.WebMessagingQuickReply;
29479
+ "buttonResponse"?: Models.WebMessagingButtonResponse;
29480
+ "generic"?: Models.WebMessagingGeneric;
29481
+ }
29482
+
29483
+ export interface WebMessagingGeneric {
29484
+ "title"?: string;
29485
+ "description"?: string;
29486
+ "image"?: string;
29487
+ "actions"?: Models.ContentActions;
29488
+ "components"?: Array<Models.ButtonComponent>;
29489
+ }
29490
+
29491
+ export interface WebMessagingMessage {
29492
+ "id"?: string;
29493
+ "channel"?: Models.WebMessagingChannel;
29494
+ "type"?: string;
29495
+ "text"?: string;
29496
+ "content"?: Array<Models.WebMessagingContent>;
29497
+ "direction"?: string;
29498
+ "originatingEntity"?: string;
29499
+ }
29500
+
29501
+ export interface WebMessagingMessageEntityList {
29502
+ "entities"?: Array<Models.WebMessagingMessage>;
29503
+ "pageSize"?: number;
29504
+ "pageNumber"?: number;
29505
+ "total"?: number;
29506
+ "pageCount"?: number;
29507
+ }
29508
+
28241
29509
  export interface WebMessagingOfferFields {
28242
29510
  "offerText"?: string;
29511
+ "architectFlow"?: Models.AddressableEntityRef;
29512
+ }
29513
+
29514
+ export interface WebMessagingQuickReply {
29515
+ "text": string;
29516
+ "payload": string;
29517
+ "image"?: string;
29518
+ "action"?: string;
29519
+ }
29520
+
29521
+ export interface WebMessagingRecipient {
29522
+ "firstName"?: string;
29523
+ "lastName"?: string;
29524
+ "nickname"?: string;
28243
29525
  }
28244
29526
 
28245
29527
  export interface WeekSchedule {
@@ -28472,6 +29754,7 @@ declare namespace Models {
28472
29754
  "schedulingCanceledBy"?: Models.WfmBuScheduleRunTopicUserReference;
28473
29755
  "schedulingCompletedTime"?: string;
28474
29756
  "messageCount"?: number;
29757
+ "messageSeverityCounts"?: Array<Models.WfmBuScheduleRunTopicSchedulerMessageSeverityCount>;
28475
29758
  }
28476
29759
 
28477
29760
  export interface WfmBuScheduleRunTopicBuSchedulingRunProgressNotification {
@@ -28480,6 +29763,11 @@ declare namespace Models {
28480
29763
  "result"?: Models.WfmBuScheduleRunTopicBuScheduleRun;
28481
29764
  }
28482
29765
 
29766
+ export interface WfmBuScheduleRunTopicSchedulerMessageSeverityCount {
29767
+ "severity"?: string;
29768
+ "count"?: number;
29769
+ }
29770
+
28483
29771
  export interface WfmBuScheduleRunTopicUserReference {
28484
29772
  "id"?: string;
28485
29773
  }
@@ -28502,6 +29790,7 @@ declare namespace Models {
28502
29790
  "failed"?: boolean;
28503
29791
  "runId"?: string;
28504
29792
  "messageCount"?: number;
29793
+ "messageSeverityCounts"?: Array<Models.WfmBuScheduleTopicSchedulerMessageSeverityCount>;
28505
29794
  }
28506
29795
 
28507
29796
  export interface WfmBuScheduleTopicBuScheduleMetadata {
@@ -28532,6 +29821,11 @@ declare namespace Models {
28532
29821
  "id"?: string;
28533
29822
  }
28534
29823
 
29824
+ export interface WfmBuScheduleTopicSchedulerMessageSeverityCount {
29825
+ "severity"?: string;
29826
+ "count"?: number;
29827
+ }
29828
+
28535
29829
  export interface WfmBuScheduleTopicUserReference {
28536
29830
  "id"?: string;
28537
29831
  }
@@ -28962,6 +30256,12 @@ declare namespace Models {
28962
30256
  "status"?: string;
28963
30257
  }
28964
30258
 
30259
+ export interface WfmScheduleActivity {
30260
+ "userReference"?: Models.UserReference;
30261
+ "activities"?: Array<Models.ScheduleActivity>;
30262
+ "fullDayTimeOffMarkers"?: Array<Models.FullDayTimeOffMarker>;
30263
+ }
30264
+
28965
30265
  export interface WfmScheduleReference {
28966
30266
  "id": string;
28967
30267
  "businessUnit": Models.WfmBusinessUnitReference;
@@ -29196,8 +30496,8 @@ declare namespace Models {
29196
30496
  "total"?: number;
29197
30497
  "firstUri"?: string;
29198
30498
  "selfUri"?: string;
29199
- "previousUri"?: string;
29200
30499
  "nextUri"?: string;
30500
+ "previousUri"?: string;
29201
30501
  "lastUri"?: string;
29202
30502
  "pageCount"?: number;
29203
30503
  }
@@ -29515,10 +30815,13 @@ declare namespace Models {
29515
30815
  export interface WorkdayValuesTrend {
29516
30816
  "dateStartWorkday"?: string;
29517
30817
  "dateEndWorkday"?: string;
30818
+ "dateReferenceWorkday"?: string;
29518
30819
  "division"?: Models.Division;
29519
30820
  "user"?: Models.UserReference;
29520
30821
  "timezone"?: string;
29521
30822
  "results"?: Array<Models.WorkdayValuesMetricItem>;
30823
+ "performanceProfile"?: Models.AddressableEntityRef;
30824
+ "metric"?: Models.AddressableEntityRef;
29522
30825
  }
29523
30826
 
29524
30827
  export interface WorkdayValuesTrendItem {
@@ -29554,8 +30857,8 @@ declare namespace Models {
29554
30857
  "total"?: number;
29555
30858
  "firstUri"?: string;
29556
30859
  "selfUri"?: string;
29557
- "previousUri"?: string;
29558
30860
  "nextUri"?: string;
30861
+ "previousUri"?: string;
29559
30862
  "lastUri"?: string;
29560
30863
  "pageCount"?: number;
29561
30864
  }
@@ -29579,8 +30882,8 @@ declare namespace Models {
29579
30882
  "total"?: number;
29580
30883
  "firstUri"?: string;
29581
30884
  "selfUri"?: string;
29582
- "previousUri"?: string;
29583
30885
  "nextUri"?: string;
30886
+ "previousUri"?: string;
29584
30887
  "lastUri"?: string;
29585
30888
  "pageCount"?: number;
29586
30889
  }
@@ -29632,8 +30935,8 @@ declare namespace Models {
29632
30935
  "total"?: number;
29633
30936
  "firstUri"?: string;
29634
30937
  "selfUri"?: string;
29635
- "previousUri"?: string;
29636
30938
  "nextUri"?: string;
30939
+ "previousUri"?: string;
29637
30940
  "lastUri"?: string;
29638
30941
  "pageCount"?: number;
29639
30942
  }