posthog-js 1.421.2 → 1.422.0

package/dist/conversations.js

@@ -1,2 +1,2 @@
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e;if(this.xs&&(null==(e=this.o())||!e.widgetSessionId))try{var t=this._posthog.persistence;if(!t||null!=t.isDisabled&&t.isDisabled())return;var i=t.get_property(ee);if(!i){var r=this.p();return void(r&&(this.h(r),ve.info("Migrated conversations data from raw localStorage")))}var n={widgetSessionId:i},o=t.get_property(te);o&&(n.ticketId=o);var s=t.get_property(ie);"open"!==s&&"closed"!==s||(n.widgetState=s);var l=t.get_property(re);l&&(n.userTraits=l),this.h(n),t.unregister(ee),t.unregister(te),t.unregister(ie),t.unregister(re),ve.info("Migrated conversations data to dedicated storage")}catch(e){ve.error("Migration from legacy persistence failed",e)}}p(){try{var e,t,i=null==(e=this._posthog.config)?void 0:e.token;if(!i)return null;var r=null==ne||null==(t=ne.localStorage)?void 0:t.getItem(this._posthog.config.persistence_name?"ph_"+this._posthog.config.persistence_name:"ph_"+i+"_posthog");if(!r)return null;var n=JSON.parse(r),o=null==n?void 0:n[ee];if("string"!=typeof o||!o)return 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we("div",{style:i({},o.ticketItem,l?o.ticketItemUnread:{}),onClick:u,onKeyDown(e){"Enter"!==e.key&&" 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e.isLoading&&0===t.length?we(Ie,{styles:i}):0===t.length?we(Ee,{styles:i,onNewConversation:n,onOpenRestoreRequest:o}):we("div",{style:i.ticketListContainer,children:[we("div",{style:i.ticketList,children:[...t].sort(((e,t)=>{var i=new Date(e.last_message_at||e.created_at).getTime();return new Date(t.last_message_at||t.created_at).getTime()-i})).map((e=>we(Ce,{ticket:e,styles:i,onClick:r},e.id+"-"+(e.last_message_at||e.created_at)+"-"+e.unread_count)))}),we(Te,{styles:i,onClick:n})]})};function Re(e){var t=e.config,r=e.styles,n=e.formName,o=e.formEmail,s=e.formEmailError,l=e.onNameChange,a=e.onEmailChange,u=e.onSubmit,d=t.identificationFormDescription||"Please provide your details so we can help you better.",c=!1!==t.collectName;return we("div",{style:r.identificationForm,children:[we("div",{style:r.formTitle,children:t.identificationFormTitle||"Before we 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t=e.styles,r=e.restoreEmail,n=e.restoreEmailError,o=e.restoreRequestLoading,s=e.restoreRequestSuccess,l=e.onEmailChange,a=e.onSubmit;return we("div",{style:t.identificationForm,children:[we("div",{style:t.formTitle,children:"Restore conversations"}),we("div",{style:t.formDescription,children:"Don't see your previous conversations? 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e=i.state.inputValue.trim();if(e){var t={id:"temp-"+Date.now(),content:e,author_type:"customer",author_name:"You",created_at:(new Date).toISOString(),is_private:!1};i.setState({messages:[...i.state.messages,t],inputValue:"",isLoading:!0,error:null});try{yield i.props.onSendMessage(e),i.setState({isLoading:!1})}catch(e){st(e)||lt.error("Failed to send message",e),i.setState((i=>({isLoading:!1,error:e instanceof Error?e.message:"Failed to send message",messages:i.messages.filter((e=>e.id!==t.id))})))}}}));var r=e.isIdentityMode||!1,n=e.initialUserTraits||null,o=this.Dc(e.config,n,e.isUserIdentified,r);this.state={state:e.initialState||"closed",view:o?"identification":e.initialView||"messages",messages:[],tickets:e.initialTickets||[],ticketsLoading:!1,inputValue:"",isLoading:!1,error:null,formName:(null==n?void 0:n.name)||"",formEmail:(null==n?void 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we(Re,{config:this.props.config,styles:e,formName:this.state.formName,formEmail:this.state.formEmail,formEmailError:this.state.formEmailError,onNameChange:this.Rc,onEmailChange:this.Lc,onSubmit:this.Wc})}Ac(e){return we("button",{style:e.backButton,onClick:"restore_request"===this.state.view?this.gt:this.D,"aria-label":"Back to conversations",children:we("svg",{width:"16",height:"16",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:"2",children:we("polyline",{points:"15 18 9 12 15 6"})})})}Nc(e){var t=this.state;return we(Me,{tickets:t.tickets,isLoading:t.ticketsLoading,styles:e,onSelectTicket:this.M,onNewConversation:this.L,onOpenRestoreRequest:this.lt})}Oc(e,t,i){return we(rt,{styles:e,primaryColor:t,placeholderText:i,messages:this.state.messages,inputValue:this.state.inputValue,isLoading:this.state.isLoading,error:this.state.error,isResolved:this.state.isCurrentTicketResolved,onInputChange:this.Ic,onKeyDown:this.Ec,onSendMessage:this.Mc,onStartNewConversation:this.L,messagesEndRef:e=>{this.v=e}})}$c(e){return we(Le,{styles:e,restoreEmail:this.state.restoreEmail,restoreEmailError:this.state.restoreEmailError,restoreRequestLoading:this.state.restoreRequestLoading,restoreRequestSuccess:this.state.restoreRequestSuccess,onEmailChange:this.Fc,onSubmit:this.qc})}Hc(e){switch(e){case"tickets":return"Conversations";case"restore_request":return"Restore conversations";case"identification":case"messages":return"Support chat"}}jc(e,t,i){switch(this.state.view){case"identification":return this.Uc(e);case"restore_request":return this.$c(e);case"tickets":return this.Nc(e);case"messages":return this.Oc(e,t,i)}}render(){var e=this.props.config,t=this.state,r=t.state,n=t.view,o=e.color||"#5375ff",s=e.widgetPosition||"bottom_right",l=e.placeholderText||"Type your message...",a=ye(o,s);if("closed"===r)return we(be,{primaryColor:o,position:s,handleToggleOpen:this.m,unreadCount:this.state.unreadCount});var u=i({},a.window,a.windowOpen),d="messages"===n&&this.state.showTicketList||"restore_request"===n,c=!this.state.isIdentityMode&&("tickets"===n||"messages"===n);return we("div",{style:a.widget,children:we("div",{style:u,children:[we("div",{style:a.header,children:[we("div",{style:d?a.headerWithBack:a.headerTitle,children:[d&&this.Ac(a),we("span",{style:a.headerTitle,children:this.Hc(n)})]}),we("div",{style:a.headerActions,children:we(ke,{primaryColor:o,handleClose:this.T})})]}),this.jc(a,o,l),c&&we("div",{style:a.recoverFooter,children:["Don't see your previous tickets?"," ",we("button",{type:"button",style:a.recoverFooterLink,onClick:this.lt,children:"Recover them here"})]})]})})}}var ut=function(e,t){var i,r;void 0===t&&(t="&");var n=[];return function(e,t){if(!(e=>J(e)||Z(e))(e))if(K(e))e.forEach(t);else if((e=>e instanceof FormData)(e))e.forEach(((e,i)=>t(e,i)));else for(var i in e)X.call(e,i)&&t(e[i],i)}(e,(function(e,t){J(e)||J(t)||"undefined"===t||(i=encodeURIComponent((e=>e instanceof File)(e)?e.name:e.toString()),r=encodeURIComponent(t),n[n.length]=r+"="+i)})),n.join(t)},dt=(e,t)=>e>=t&&le(),ct=ue("[ConversationsManager]"),ht="ph_conv_restore";function ft(){var e;if(null==ne||null==(e=ne.location)||!e.search)return null;try{var t=new URLSearchParams(ne.location.search).get(ht);return(null==t?void 0:t.trim())||null}catch(e){return ct.warn("Failed to parse restore token from URL",e),null}}function pt(){var e;if(null!=ne&&ne.location&&null!=ne&&null!=(e=ne.history)&&e.replaceState)try{var t=new URL(ne.location.href);t.searchParams.delete(ht),ne.history.replaceState(ne.history.state,"",""+t.pathname+t.search+t.hash)}catch(e){ct.warn("Failed to clear restore token from URL",e)}}var vt=ue("[ConversationsManager]"),gt=function(e,t,i,r,n){var o,s,l;if(void 0===r&&(r=!1),void 0===n&&(n=!0),0===e.statusCode){var a=ot("network","Unable to reach the server. 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Please wait before trying again.");var u=(null==(o=e.json)?void 0:o.error)||(null==(s=e.json)?void 0:s.detail)||(null==(l=e.json)?void 0:l.message)||i;return n&&vt.error(i,{status:e.statusCode}),ot("http",u)},mt=function(e,t){void 0===t&&(t=!0);var i="Invalid response from server";return t&&vt.error(i,{operation:e}),ot("invalid_response",i)},yt="ph-conversations-widget-container",xt=null;class wt{constructor(e,i){var r,n,o,s,l=this;this.Vc=null,this.Yc=null,this.Xc=null,this.Gc=null,this.Kc=null,this.Jc=null,this.Zc=!1,this.Qc=!1,this.ef=null,this.tf=0,this.if="closed",this.rf=!1,this.nf=!1,this.sf=null,this.lf="messages",this.af=[],this.uf=!1,this.df=0,this.It=()=>{this.df=0},this.cf=e=>{this.Qa.saveUserTraits(e),this._posthog.capture("$conversations_user_identified",{hasName:!!e.name,hasEmail:!!e.email})},this.hf=function(){var e=t((function*(e){var t=yield l.requestRestoreLink(e);return l._posthog.capture("$conversations_restore_link_requested",{hasEmail:!!e}),t}));return function(t){return e.apply(this,arguments)}}(),this.Mc=function(){var e=t((function*(e){var t,i=(null==(t=l.Vc)?void 0:t.getUserTraits())||void 0;yield l.sendMessage(e,i),setTimeout((()=>l.ff()),1e3)}));return function(t){return e.apply(this,arguments)}}(),this.pf=e=>{this.if=e,vt.info("Widget state changed",{state:e,view:this.lf}),this._posthog.capture("$conversations_widget_state_changed",{state:e,view:this.lf,ticketId:this.Xc}),this.Qa.saveWidgetState(e),"open"===e&&"messages"===this.lf&&this.tf>0&&this.Xc&&this.vf()},this.ff=t((function*(){if(!l.Zc&&l.Xc&&!dt(l.df,3)){l.Zc=!0;try{yield l.gf()}finally{l.Zc=!1}}})),this.mf=t((function*(){if(!l.Qc&&!dt(l.df,3)){l.Qc=!0;try{yield l.yf()}finally{l.Qc=!1}}})),this.Ba=t((function*(){"restore_request"!==l.lf&&("messages"===l.lf?yield l.ff():yield l.mf())})),this.xf=e=>{vt.info("View changed",{from:this.lf,to:e}),this.lf=e},this.M=function(){var e=t((function*(e){var t,i,r;l.wf(e),l.Jc=null,null==(t=l.Vc)||t.clearMessages(),l.lf="messages",null==(i=l.Vc)||i.setView("messages"),null==(r=l.Vc)||r.setCurrentTicketResolved(l.bf()),yield l.gf(),l.kf()&&l.tf>0&&l.vf()}));return function(t){return e.apply(this,arguments)}}(),this.L=()=>{var e,t,i;vt.info("New conversation requested"),this.Xc=null,this.Qa.clearTicketId(),this.Jc=null,this.lf="messages",null==(e=this.Vc)||e.setView("messages"),null==(t=this.Vc)||t.setCurrentTicketResolved(!1),null==(i=this.Vc)||i.clearMessages(!0)},this.D=t((function*(){var e,t;vt.info("Back to tickets requested"),l.lf="tickets",null==(e=l.Vc)||e.setView("tickets"),null==(t=l.Vc)||t.setTicketsLoading(!0),yield l.yf(),l._posthog.capture("$conversations_back_to_tickets")})),this._posthog=i,this.Wi=e,this.Qa=new ge(i),this._f=this.Qa.getOrCreateWidgetSessionId(),this.Sf=!0===e.widgetEnabled,this.Cf=function(e){var t;if(!e||0===e.length)return!0;var i=null==ne||null==(t=ne.location)?void 0:t.hostname;return!i||e.some((e=>{var t=function(e){var t=e.replace(/^https?:\/\//,"");return(t=t.split("/")[0].split("?")[0].split(":")[0])||null}(e);if(!t)return!1;if(t.startsWith("*.")){var r=t.slice(2);return i.endsWith("."+r)||i===r}return i===t}))}(e.domains),ne&&("online",o=(n={}).capture,s=n.passive,null==(r=ne)||r.addEventListener("online",this.It,{capture:void 0!==o&&o,passive:void 0===s||s})),this.Tf()}If(){var e,t,i=null==ne||null==(e=ne.location)?void 0:e.href;return this._posthog.config.disable_capture_url_hashes?(t=i)?t.split("#")[0]:t:i}sendMessage(e,i,r){var n=this;return t((function*(){var t=r?null:n.Xc,o=!t,s=n.Wi.token;return new Promise(((l,a)=>{var u=n.Ef(),d=(null==i?void 0:i.name)||u.name||null,c=(null==i?void 0:i.email)||u.email||null,h=n.Mf(),f={message:e.trim(),traits:{name:d,email:c},ticket_id:t};h?(f.identity_distinct_id=h.identity_distinct_id,f.identity_hash=h.identity_hash,f.distinct_id=h.identity_distinct_id):(f.widget_session_id=n._f,f.distinct_id=n._posthog.get_distinct_id());try{var p=n._posthog.get_session_id();p&&(f.session_id=p);var v=n._posthog.get_session_replay_url({withTimestamp:!0,timestampLookBack:30}),g=o?n.If():void 0;(v||g)&&(f.session_context={session_replay_url:v||void 0,current_url:g||void 0})}catch(e){vt.warn("Failed to capture session context",e)}n._posthog._send_request({url:n._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/message"),method:"POST",data:f,headers:{"X-Conversations-Token":s},callback(t){if(200===t.statusCode||201===t.statusCode)if(t.json){var i=t.json;o&&i.ticket_id&&(n.Xc=i.ticket_id,n.Qa.saveTicketId(i.ticket_id),vt.info("New ticket created",{ticketId:i.ticket_id,forced:!0===r})),n._posthog.capture("$conversations_message_sent",{ticketId:i.ticket_id,isNewTicket:o,messageLength:e.length}),n.Jc=i.created_at,l(i)}else a(mt("sending message"));else a(gt(t,"sending message","Failed to send message",!0))}})}))}))()}wf(e){e&&e!==this.Xc&&(this.Xc=e,this.Qa.saveTicketId(e),this.Jc=null)}getMessages(e,i){var r=this;return t((function*(){var t=e||r.Xc;if(!t)throw new Error("No ticket ID provided and no active conversation");r.wf(e);var n=r.Wi.token;return new Promise(((e,o)=>{var s=r.Mf(),l={limit:"50"};s?(l.identity_distinct_id=s.identity_distinct_id,l.identity_hash=s.identity_hash):l.widget_session_id=r._f,i&&(l.after=i),r._posthog._send_request({url:r._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"?"+ut(l)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(t){r.Rf(t.statusCode),200===t.statusCode?t.json?e(t.json):o(mt("fetching messages")):o(gt(t,"fetching messages","Failed to fetch messages"))}})}))}))()}markAsRead(e){var i=this;return t((function*(){var t=e||i.Xc;if(!t)throw new Error("No ticket ID provided and no active conversation");i.wf(e);var r=i.Wi.token;return vt.info("Marking messages as read",{ticketId:t}),new Promise(((e,n)=>{var o=i.Mf(),s=o?{identity_distinct_id:o.identity_distinct_id,identity_hash:o.identity_hash}:{widget_session_id:i._f};i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"/read"),method:"POST",data:s,headers:{"X-Conversations-Token":r},callback(t){200===t.statusCode?t.json?e(t.json):n(mt("marking messages as read")):n(gt(t,"marking messages as read","Failed to mark messages as read"))}})}))}))()}Tf(){if(se&&ne){if(this.Mf())return this.Qa.clearTicketId(),void this.Bv();var e=ft();if(e&&!this.nf)return this.nf=!0,pt(),setTimeout(pt,0),void this.Lf(e).catch((e=>{st(e)||vt.warn("Failed to restore conversations from URL token",e)})).finally((()=>{pt(),this.Bv()}));this.Bv()}else vt.info("Conversations not available: Document or window not available")}Bv(){this.nf=!0,this.Xc=this.Qa.loadTicketId(),vt.info("Loaded ticket ID from storage",{ticketId:this.Xc}),this._posthog.capture("$conversations_loaded",{hasExistingTicket:!!this.Xc,widgetEnabled:this.Sf,domainAllowed:this.Cf}),this.Sf&&this.Cf?this.Ff():vt.info("Widget not rendered",{widgetEnabled:this.Sf,domainAllowed:this.Cf}),this.Wf()}Lf(e){var i=this;return t((function*(){try{return yield i.zf(e)}catch(t){return st(t)&&"network"===t.kind&&"cause"in t||vt.warn("Restore token exchange failed, retrying once",t),yield i.zf(e)}}))()}zf(e){var i=this;return t((function*(){var t,r=i.Wi.token,n={restore_token:e,widget_session_id:i._f,distinct_id:i._posthog.get_distinct_id(),current_url:i.If()},o=yield new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?i.json?e(i.json):t(mt("restoring conversations",!1)):t(gt(i,"restoring conversations","Failed to restore conversations",!0,!1))}})}));return"success"!==o.status?(vt.info("Restore token was not accepted",{status:o.status,code:o.code}),o):(i.Jc=null,i.tf=0,o.widget_session_id&&(i._f=o.widget_session_id,i.Qa.setWidgetSessionId(o.widget_session_id)),null!=(t=o.migrated_ticket_ids)&&t.length?(i.Xc=o.migrated_ticket_ids[0],i.Qa.saveTicketId(i.Xc),i.ff(),i.mf()):(i.Xc=null,i.Qa.clearTicketId()),o)}))()}Ff(){return this.rf?Promise.resolve():(this.sf||(this.sf=this.qf()),this.sf)}qf(){var e=this;return t((function*(){var t="open"===e.Qa.loadWidgetState()?"open":"closed";e.if=t;var i=e.Df(),r=yield e.Bf(),n=r.view,o=r.tickets;e.lf=n,e.Pf(t,i,n,o),e.rf=!0,e._posthog.capture("$conversations_widget_loaded",{hasExistingTicket:!!e.Xc,initialState:t,initialView:n,ticketCount:o.length,hasUserTraits:!!i}),e.Uf(),e.Af()}))()}Ef(){var e,t=(null==(e=this._posthog.persistence)?void 0:e.props)||{},i=this._posthog.get_property("$stored_person_properties")||{};return{name:i.$name||i.name||t.$name||t.name||void 0,email:i.$email||i.email||t.$email||t.email||void 0}}Df(){var e=this.Ef(),t=e.name,i=e.email;if(t||i)return{name:t||void 0,email:i||void 0};var r=this.Qa.loadUserTraits();return r&&(r.name||r.email)?r:null}vf(){var e=this;return t((function*(){if(e.Xc)try{var t,i=yield e.markAsRead(e.Xc);e.tf=i.unread_count,null==(t=e.Vc)||t.setUnreadCount(0),vt.info("Messages marked as read",{unreadCount:i.unread_count})}catch(e){st(e)||vt.error("Failed to mark messages as read",e)}}))()}gf(){var e=this;return t((function*(){if(e.Xc)try{var t,i,r=e._posthog.config.identity_distinct_id,n=e.Xc,o=yield e.getMessages(e.Xc,e.Jc||void 0);if(e._posthog.config.identity_distinct_id!==r||e.Xc!==n)return;Q(o.unread_count)&&(e.tf=o.unread_count,null==(t=e.Vc)||t.setUnreadCount(o.unread_count),o.unread_count>0&&e.kf()&&e.vf()),o.ticket_status&&e.Nf(n,o.ticket_status),o.messages.length>0&&(null==(i=e.Vc)||i.addMessages(o.messages),e.Jc=o.messages[o.messages.length-1].created_at)}catch(e){st(e)||vt.error("Failed to load messages",e)}}))()}kf(){return"open"===this.if}yf(){var e=this;return t((function*(){try{var t,i,r,n=yield e.getTickets();e.af=n.results,e.uf=e.Of(n.results),null==(t=e.Vc)||t.updateTickets(n.results,e.uf);var o=n.results.reduce(((e,t)=>e+(t.unread_count||0)),0);e.tf=o,null==(i=e.Vc)||i.setUnreadCount(o),null==(r=e.Vc)||r.setCurrentTicketResolved(e.bf()),vt.info("Tickets loaded",{count:n.results.length,totalUnread:o})}catch(e){st(e)||vt.error("Failed to load tickets",e)}}))()}Of(e){return e.length>=1}bf(){if(!this.Xc)return!1;var e=this.af.find((e=>e.id===this.Xc));return"resolved"===(null==e?void 0:e.status)}Nf(e,t){var r,n,o=this.af.findIndex((t=>t.id===e));-1!==o&&this.af[o].status!==t&&(this.af=[...this.af.slice(0,o),i({},this.af[o],{status:t}),...this.af.slice(o+1)],this.uf=this.Of(this.af),null==(r=this.Vc)||r.updateTickets(this.af,this.uf),null==(n=this.Vc)||n.setCurrentTicketResolved(this.bf()))}Rf(e){this.df=((e,t,i,r)=>{if(0===e){if(le()){var n=t+1;return 3===n&&vt.warn("Conversations polling requests are failing before receiving an HTTP response; this can happen due to network issues, CORS, browser blocking, or ad blockers. Stopped polling conversations; will try again when connectivity changes."),n}return t}return 0})(e,this.df)}Bf(){var e=this;return t((function*(){try{var t=e._posthog.config.identity_distinct_id,i=yield e.getTickets();return e._posthog.config.identity_distinct_id!==t?{view:"messages",tickets:[]}:{view:e.$f(i.results),tickets:i.results}}catch(e){return st(e)||vt.error("Failed to determine initial view",e),{view:"messages",tickets:[]}}}))()}$f(e){this.af=e,this.uf=this.Of(e);var t=e.reduce(((e,t)=>e+(t.unread_count||0)),0);return this.tf=t,2>e.length?1===e.length&&"resolved"===e[0].status?(this.Xc=null,this.Qa.clearTicketId(),"tickets"):(1===e.length&&(this.Xc=e[0].id,this.Qa.saveTicketId(e[0].id)),"messages"):(this.Xc=null,"tickets")}Uf(){this.Gc||(this.Ba(),this.Gc=null==ne?void 0:ne.setInterval((()=>{this.Ba()}),5e3),vt.info("Started polling",{view:this.lf}))}Hf(){this.Gc&&(null==ne||ne.clearInterval(this.Gc),this.Gc=null,vt.info("Stopped polling for messages"))}jf(){this.rf&&this.Yc&&(this.Yc.isConnected||null!=se&&se.body&&(se.body.appendChild(this.Yc),vt.info("Re-attached widget after it was detached from the DOM")))}Af(){this.Kc||(this.Kc=null==ne?void 0:ne.setInterval((()=>{this.jf()}),1e3))}Vf(){this.Kc&&(null==ne||ne.clearInterval(this.Kc),this.Kc=null)}Wf(){this.ef=this._posthog.on("eventCaptured",(e=>{var t;"$identify"===e.event&&(null==(t=this.Vc)||t.setUserIdentified())}))}show(){this.Cf?this.rf||this.Ff():vt.warn("Cannot show widget: current domain is not allowed")}hide(){this.Hf(),this.Vf(),this.Yc&&(V(null,this.Yc),this.Yc.remove(),this.Yc=null),this.Vc=null,this.rf=!1,this.sf=null,this.Jc=null}isVisible(){return this.rf}getTickets(e){var i=this;return t((function*(){var t,r,n=i.Wi.token,o=i.Mf(),s={limit:String(null!==(t=null==e?void 0:e.limit)&&void 0!==t?t:20),offset:String(null!==(r=null==e?void 0:e.offset)&&void 0!==r?r:0)};return o?(s.identity_distinct_id=o.identity_distinct_id,s.identity_hash=o.identity_hash):s.widget_session_id=i._f,null!=e&&e.status&&(s.status=e.status),new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/tickets?"+ut(s)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(r){i.Rf(r.statusCode),200===r.statusCode?r.json?e(r.json):t(mt("fetching tickets")):t(gt(r,"fetching tickets","Failed to fetch tickets"))}})}))}))()}requestRestoreLink(e){var i=this;return t((function*(){if(i.Mf())return{ok:!0};var t=e.trim().toLowerCase();if(!t)throw new Error("Email is required");var r=i.Wi.token,n={email:t,request_url:i.If()||""};return new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore/request"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?e({ok:!0}):t(gt(i,"requesting restore link","Failed to request restore link"))}})}))}))()}restoreFromToken(e){var i=this;return t((function*(){if(i.Mf())return{status:"success"};var t=e.trim();if(!t)throw new Error("Restore token is required");try{return yield i.Lf(t)}finally{pt()}}))()}restoreFromUrlToken(){var e=this;return t((function*(){if(e.Mf())return null;var t=ft();if(!t)return null;try{return yield e.restoreFromToken(t)}finally{pt()}}))()}getCurrentTicketId(){return this.Xc}getWidgetSessionId(){return this._f}Mf(){var e=this._posthog.config.identity_distinct_id,t=this._posthog.config.identity_hash;return e&&t?{identity_distinct_id:e,identity_hash:t}:null}setIdentity(){var e;this.Yf(),null==(e=this.Vc)||e.setIdentityMode(!0),this.Xf()}clearIdentity(){var e;this.Yf(),null==(e=this.Vc)||e.setIdentityMode(!1),this.Xf()}Yf(){var e;this.Xc=null,this.Qa.clearTicketId(),this.Jc=null,null==(e=this.Vc)||e.clearMessages(!0)}Xf(){var e=this;return t((function*(){try{var t,i,r,n,o=e._posthog.config.identity_distinct_id,s=yield e.getTickets();if(e._posthog.config.identity_distinct_id!==o)return;var l=e.$f(s.results);null==(t=e.Vc)||t.updateTickets(s.results,e.uf),null==(i=e.Vc)||i.setUnreadCount(e.tf),null==(r=e.Vc)||r.setCurrentTicketResolved(e.bf()),e.lf=l,null==(n=e.Vc)||n.setView(l),"messages"===l&&e.Xc&&e.gf()}catch(e){st(e)||vt.error("Failed to load tickets after identity change",e)}}))()}destroy(){this.Hf(),this.Vf(),ne&&ne.removeEventListener("online",this.It),this.ef&&(this.ef(),this.ef=null),this.Yc&&(V(null,this.Yc),this.Yc.remove(),this.Yc=null),this.Vc=null,xt===this&&(xt=null),vt.info("Widget destroyed")}reset(){this.Qa.clearAll(),this.Xc=null,this.Jc=null,this.tf=0,this.df=0,this.destroy(),vt.info("Conversations reset")}Pf(e,t,i,r){if(void 0===i&&(i="messages"),void 0===r&&(r=[]),se){var n=se.getElementById(yt);if(!n){if(!se.body)return void vt.info("Conversations widget not rendered: Document body not available 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e;if(this.Cs&&(null==(e=this.o())||!e.widgetSessionId))try{var t=this._posthog.persistence;if(!t||null!=t.isDisabled&&t.isDisabled())return;var i=t.get_property(ee);if(!i){var r=this.p();return void(r&&(this.h(r),ve.info("Migrated conversations data from raw localStorage")))}var n={widgetSessionId:i},o=t.get_property(te);o&&(n.ticketId=o);var s=t.get_property(ie);"open"!==s&&"closed"!==s||(n.widgetState=s);var l=t.get_property(re);l&&(n.userTraits=l),this.h(n),t.unregister(ee),t.unregister(te),t.unregister(ie),t.unregister(re),ve.info("Migrated conversations data to dedicated storage")}catch(e){ve.error("Migration from legacy persistence failed",e)}}p(){try{var e,t,i=null==(e=this._posthog.config)?void 0:e.token;if(!i)return null;var r=null==ne||null==(t=ne.localStorage)?void 0:t.getItem(this._posthog.config.persistence_name?"ph_"+this._posthog.config.persistence_name:"ph_"+i+"_posthog");if(!r)return null;var n=JSON.parse(r),o=null==n?void 0:n[ee];if("string"!=typeof o||!o)return 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we("div",{style:i({},o.ticketItem,l?o.ticketItemUnread:{}),onClick:u,onKeyDown(e){"Enter"!==e.key&&" 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e.isLoading&&0===t.length?we(Ie,{styles:i}):0===t.length?we(Ee,{styles:i,onNewConversation:n,onOpenRestoreRequest:o}):we("div",{style:i.ticketListContainer,children:[we("div",{style:i.ticketList,children:[...t].sort(((e,t)=>{var i=new Date(e.last_message_at||e.created_at).getTime();return new Date(t.last_message_at||t.created_at).getTime()-i})).map((e=>we(Ce,{ticket:e,styles:i,onClick:r},e.id+"-"+(e.last_message_at||e.created_at)+"-"+e.unread_count)))}),we(Te,{styles:i,onClick:n})]})};function Re(e){var t=e.config,r=e.styles,n=e.formName,o=e.formEmail,s=e.formEmailError,l=e.onNameChange,a=e.onEmailChange,u=e.onSubmit,d=t.identificationFormDescription||"Please provide your details so we can help you better.",c=!1!==t.collectName;return we("div",{style:r.identificationForm,children:[we("div",{style:r.formTitle,children:t.identificationFormTitle||"Before we 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t=e.styles,r=e.restoreEmail,n=e.restoreEmailError,o=e.restoreRequestLoading,s=e.restoreRequestSuccess,l=e.onEmailChange,a=e.onSubmit;return we("div",{style:t.identificationForm,children:[we("div",{style:t.formTitle,children:"Restore conversations"}),we("div",{style:t.formDescription,children:"Don't see your previous conversations? 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we(Re,{config:this.props.config,styles:e,formName:this.state.formName,formEmail:this.state.formEmail,formEmailError:this.state.formEmailError,onNameChange:this.Lc,onEmailChange:this.Fc,onSubmit:this.zc})}Nc(e){return we("button",{style:e.backButton,onClick:"restore_request"===this.state.view?this.gt:this.D,"aria-label":"Back to conversations",children:we("svg",{width:"16",height:"16",viewBox:"0 0 24 24",fill:"none",stroke:"currentColor",strokeWidth:"2",children:we("polyline",{points:"15 18 9 12 15 6"})})})}Oc(e){var t=this.state;return we(Me,{tickets:t.tickets,isLoading:t.ticketsLoading,styles:e,onSelectTicket:this.M,onNewConversation:this.L,onOpenRestoreRequest:this.lt})}$c(e,t,i){return we(rt,{styles:e,primaryColor:t,placeholderText:i,messages:this.state.messages,inputValue:this.state.inputValue,isLoading:this.state.isLoading,error:this.state.error,isResolved:this.state.isCurrentTicketResolved,onInputChange:this.Ic,onKeyDown:this.Ec,onSendMessage:this.Rc,onStartNewConversation:this.L,messagesEndRef:e=>{this.v=e}})}Hc(e){return we(Le,{styles:e,restoreEmail:this.state.restoreEmail,restoreEmailError:this.state.restoreEmailError,restoreRequestLoading:this.state.restoreRequestLoading,restoreRequestSuccess:this.state.restoreRequestSuccess,onEmailChange:this.Wc,onSubmit:this.Dc})}jc(e){switch(e){case"tickets":return"Conversations";case"restore_request":return"Restore conversations";case"identification":case"messages":return"Support chat"}}Vc(e,t,i){switch(this.state.view){case"identification":return this.Ac(e);case"restore_request":return this.Hc(e);case"tickets":return this.Oc(e);case"messages":return this.$c(e,t,i)}}render(){var e=this.props.config,t=this.state,r=t.state,n=t.view,o=e.color||"#5375ff",s=e.widgetPosition||"bottom_right",l=e.placeholderText||"Type your message...",a=ye(o,s);if("closed"===r)return we(be,{primaryColor:o,position:s,handleToggleOpen:this.m,unreadCount:this.state.unreadCount});var u=i({},a.window,a.windowOpen),d="messages"===n&&this.state.showTicketList||"restore_request"===n,c=!this.state.isIdentityMode&&("tickets"===n||"messages"===n);return we("div",{style:a.widget,children:we("div",{style:u,children:[we("div",{style:a.header,children:[we("div",{style:d?a.headerWithBack:a.headerTitle,children:[d&&this.Nc(a),we("span",{style:a.headerTitle,children:this.jc(n)})]}),we("div",{style:a.headerActions,children:we(ke,{primaryColor:o,handleClose:this.T})})]}),this.Vc(a,o,l),c&&we("div",{style:a.recoverFooter,children:["Don't see your previous tickets?"," ",we("button",{type:"button",style:a.recoverFooterLink,onClick:this.lt,children:"Recover them here"})]})]})})}}var ut=function(e,t){var i,r;void 0===t&&(t="&");var n=[];return function(e,t){if(!(e=>J(e)||Z(e))(e))if(K(e))e.forEach(t);else if((e=>e instanceof FormData)(e))e.forEach(((e,i)=>t(e,i)));else for(var i in e)X.call(e,i)&&t(e[i],i)}(e,(function(e,t){J(e)||J(t)||"undefined"===t||(i=encodeURIComponent((e=>e instanceof File)(e)?e.name:e.toString()),r=encodeURIComponent(t),n[n.length]=r+"="+i)})),n.join(t)},dt=(e,t)=>e>=t&&le(),ct=ue("[ConversationsManager]"),ht="ph_conv_restore";function ft(){var e;if(null==ne||null==(e=ne.location)||!e.search)return null;try{var t=new URLSearchParams(ne.location.search).get(ht);return(null==t?void 0:t.trim())||null}catch(e){return ct.warn("Failed to parse restore token from URL",e),null}}function pt(){var e;if(null!=ne&&ne.location&&null!=ne&&null!=(e=ne.history)&&e.replaceState)try{var t=new URL(ne.location.href);t.searchParams.delete(ht),ne.history.replaceState(ne.history.state,"",""+t.pathname+t.search+t.hash)}catch(e){ct.warn("Failed to clear restore token from URL",e)}}var vt=ue("[ConversationsManager]"),gt=function(e,t,i,r,n){var o,s,l;if(void 0===r&&(r=!1),void 0===n&&(n=!0),0===e.statusCode){var a=ot("network","Unable to reach the server. 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Please wait before trying again.");var u=(null==(o=e.json)?void 0:o.error)||(null==(s=e.json)?void 0:s.detail)||(null==(l=e.json)?void 0:l.message)||i;return n&&vt.error(i,{status:e.statusCode}),ot("http",u)},mt=function(e,t){void 0===t&&(t=!0);var i="Invalid response from server";return t&&vt.error(i,{operation:e}),ot("invalid_response",i)},yt="ph-conversations-widget-container",xt=null;class wt{constructor(e,i){var r,n,o,s,l=this;this.Yc=null,this.Xc=null,this.Gc=null,this.Kc=null,this.Jc=null,this.Zc=null,this.Qc=!1,this.ef=!1,this.tf=null,this.if=0,this.rf="closed",this.nf=!1,this.sf=!1,this.lf=null,this.af="messages",this.uf=[],this.df=!1,this.cf=0,this.Et=()=>{this.cf=0},this.hf=e=>{this.Ja.saveUserTraits(e),this._posthog.capture("$conversations_user_identified",{hasName:!!e.name,hasEmail:!!e.email})},this.ff=function(){var e=t((function*(e){var t=yield l.requestRestoreLink(e);return l._posthog.capture("$conversations_restore_link_requested",{hasEmail:!!e}),t}));return function(t){return e.apply(this,arguments)}}(),this.Rc=function(){var e=t((function*(e){var t,i=(null==(t=l.Yc)?void 0:t.getUserTraits())||void 0;yield l.sendMessage(e,i),setTimeout((()=>l.pf()),1e3)}));return function(t){return e.apply(this,arguments)}}(),this.vf=e=>{this.rf=e,vt.info("Widget state changed",{state:e,view:this.af}),this._posthog.capture("$conversations_widget_state_changed",{state:e,view:this.af,ticketId:this.Gc}),this.Ja.saveWidgetState(e),"open"===e&&"messages"===this.af&&this.if>0&&this.Gc&&this.gf()},this.pf=t((function*(){if(!l.Qc&&l.Gc&&!dt(l.cf,3)){l.Qc=!0;try{yield l.mf()}finally{l.Qc=!1}}})),this.yf=t((function*(){if(!l.ef&&!dt(l.cf,3)){l.ef=!0;try{yield l.xf()}finally{l.ef=!1}}})),this.Ha=t((function*(){"restore_request"!==l.af&&("messages"===l.af?yield l.pf():yield l.yf())})),this.wf=e=>{vt.info("View changed",{from:this.af,to:e}),this.af=e},this.M=function(){var e=t((function*(e){var t,i,r;l.bf(e),l.Zc=null,null==(t=l.Yc)||t.clearMessages(),l.af="messages",null==(i=l.Yc)||i.setView("messages"),null==(r=l.Yc)||r.setCurrentTicketResolved(l.kf()),yield l.mf(),l._f()&&l.if>0&&l.gf()}));return function(t){return e.apply(this,arguments)}}(),this.L=()=>{var e,t,i;vt.info("New conversation requested"),this.Gc=null,this.Ja.clearTicketId(),this.Zc=null,this.af="messages",null==(e=this.Yc)||e.setView("messages"),null==(t=this.Yc)||t.setCurrentTicketResolved(!1),null==(i=this.Yc)||i.clearMessages(!0)},this.D=t((function*(){var e,t;vt.info("Back to tickets requested"),l.af="tickets",null==(e=l.Yc)||e.setView("tickets"),null==(t=l.Yc)||t.setTicketsLoading(!0),yield l.xf(),l._posthog.capture("$conversations_back_to_tickets")})),this._posthog=i,this.zi=e,this.Ja=new ge(i),this.Sf=this.Ja.getOrCreateWidgetSessionId(),this.Cf=!0===e.widgetEnabled,this.Tf=function(e){var t;if(!e||0===e.length)return!0;var i=null==ne||null==(t=ne.location)?void 0:t.hostname;return!i||e.some((e=>{var t=function(e){var t=e.replace(/^https?:\/\//,"");return(t=t.split("/")[0].split("?")[0].split(":")[0])||null}(e);if(!t)return!1;if(t.startsWith("*.")){var r=t.slice(2);return i.endsWith("."+r)||i===r}return i===t}))}(e.domains),ne&&("online",o=(n={}).capture,s=n.passive,null==(r=ne)||r.addEventListener("online",this.Et,{capture:void 0!==o&&o,passive:void 0===s||s})),this.If()}Ef(){var e,t,i=null==ne||null==(e=ne.location)?void 0:e.href;return this._posthog.config.disable_capture_url_hashes?(t=i)?t.split("#")[0]:t:i}sendMessage(e,i,r){var n=this;return t((function*(){var t=r?null:n.Gc,o=!t,s=n.zi.token;return new Promise(((l,a)=>{var u=n.Mf(),d=(null==i?void 0:i.name)||u.name||null,c=(null==i?void 0:i.email)||u.email||null,h=n.Rf(),f={message:e.trim(),traits:{name:d,email:c},ticket_id:t};h?(f.identity_distinct_id=h.identity_distinct_id,f.identity_hash=h.identity_hash,f.distinct_id=h.identity_distinct_id):(f.widget_session_id=n.Sf,f.distinct_id=n._posthog.get_distinct_id());try{var p=n._posthog.get_session_id();p&&(f.session_id=p);var v=n._posthog.get_session_replay_url({withTimestamp:!0,timestampLookBack:30}),g=o?n.Ef():void 0;(v||g)&&(f.session_context={session_replay_url:v||void 0,current_url:g||void 0})}catch(e){vt.warn("Failed to capture session context",e)}n._posthog._send_request({url:n._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/message"),method:"POST",data:f,headers:{"X-Conversations-Token":s},callback(t){if(200===t.statusCode||201===t.statusCode)if(t.json){var i=t.json;o&&i.ticket_id&&(n.Gc=i.ticket_id,n.Ja.saveTicketId(i.ticket_id),vt.info("New ticket created",{ticketId:i.ticket_id,forced:!0===r})),n._posthog.capture("$conversations_message_sent",{ticketId:i.ticket_id,isNewTicket:o,messageLength:e.length}),n.Zc=i.created_at,l(i)}else a(mt("sending message"));else a(gt(t,"sending message","Failed to send message",!0))}})}))}))()}bf(e){e&&e!==this.Gc&&(this.Gc=e,this.Ja.saveTicketId(e),this.Zc=null)}getMessages(e,i){var r=this;return t((function*(){var t=e||r.Gc;if(!t)throw new Error("No ticket ID provided and no active conversation");r.bf(e);var n=r.zi.token;return new Promise(((e,o)=>{var s=r.Rf(),l={limit:"50"};s?(l.identity_distinct_id=s.identity_distinct_id,l.identity_hash=s.identity_hash):l.widget_session_id=r.Sf,i&&(l.after=i),r._posthog._send_request({url:r._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"?"+ut(l)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(t){r.Lf(t.statusCode),200===t.statusCode?t.json?e(t.json):o(mt("fetching messages")):o(gt(t,"fetching messages","Failed to fetch messages"))}})}))}))()}markAsRead(e){var i=this;return t((function*(){var t=e||i.Gc;if(!t)throw new Error("No ticket ID provided and no active conversation");i.bf(e);var r=i.zi.token;return vt.info("Marking messages as read",{ticketId:t}),new Promise(((e,n)=>{var o=i.Rf(),s=o?{identity_distinct_id:o.identity_distinct_id,identity_hash:o.identity_hash}:{widget_session_id:i.Sf};i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/messages/"+t+"/read"),method:"POST",data:s,headers:{"X-Conversations-Token":r},callback(t){200===t.statusCode?t.json?e(t.json):n(mt("marking messages as read")):n(gt(t,"marking messages as read","Failed to mark messages as read"))}})}))}))()}If(){if(se&&ne){if(this.Rf())return this.Ja.clearTicketId(),void this.Hv();var e=ft();if(e&&!this.sf)return this.sf=!0,pt(),setTimeout(pt,0),void this.Ff(e).catch((e=>{st(e)||vt.warn("Failed to restore conversations from URL token",e)})).finally((()=>{pt(),this.Hv()}));this.Hv()}else vt.info("Conversations not available: Document or window not available")}Hv(){this.sf=!0,this.Gc=this.Ja.loadTicketId(),vt.info("Loaded ticket ID from storage",{ticketId:this.Gc}),this._posthog.capture("$conversations_loaded",{hasExistingTicket:!!this.Gc,widgetEnabled:this.Cf,domainAllowed:this.Tf}),this.Cf&&this.Tf?this.Wf():vt.info("Widget not rendered",{widgetEnabled:this.Cf,domainAllowed:this.Tf}),this.zf()}Ff(e){var i=this;return t((function*(){try{return yield i.qf(e)}catch(t){return st(t)&&"network"===t.kind&&"cause"in t||vt.warn("Restore token exchange failed, retrying once",t),yield i.qf(e)}}))()}qf(e){var i=this;return t((function*(){var t,r=i.zi.token,n={restore_token:e,widget_session_id:i.Sf,distinct_id:i._posthog.get_distinct_id(),current_url:i.Ef()},o=yield new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?i.json?e(i.json):t(mt("restoring conversations",!1)):t(gt(i,"restoring conversations","Failed to restore conversations",!0,!1))}})}));return"success"!==o.status?(vt.info("Restore token was not accepted",{status:o.status,code:o.code}),o):(i.Zc=null,i.if=0,o.widget_session_id&&(i.Sf=o.widget_session_id,i.Ja.setWidgetSessionId(o.widget_session_id)),null!=(t=o.migrated_ticket_ids)&&t.length?(i.Gc=o.migrated_ticket_ids[0],i.Ja.saveTicketId(i.Gc),i.pf(),i.yf()):(i.Gc=null,i.Ja.clearTicketId()),o)}))()}Wf(){return this.nf?Promise.resolve():(this.lf||(this.lf=this.Df()),this.lf)}Df(){var e=this;return t((function*(){var t="open"===e.Ja.loadWidgetState()?"open":"closed";e.rf=t;var i=e.Bf(),r=yield e.Pf(),n=r.view,o=r.tickets;e.af=n,e.Uf(t,i,n,o),e.nf=!0,e._posthog.capture("$conversations_widget_loaded",{hasExistingTicket:!!e.Gc,initialState:t,initialView:n,ticketCount:o.length,hasUserTraits:!!i}),e.Af(),e.Nf()}))()}Mf(){var e,t=(null==(e=this._posthog.persistence)?void 0:e.props)||{},i=this._posthog.get_property("$stored_person_properties")||{};return{name:i.$name||i.name||t.$name||t.name||void 0,email:i.$email||i.email||t.$email||t.email||void 0}}Bf(){var e=this.Mf(),t=e.name,i=e.email;if(t||i)return{name:t||void 0,email:i||void 0};var r=this.Ja.loadUserTraits();return r&&(r.name||r.email)?r:null}gf(){var e=this;return t((function*(){if(e.Gc)try{var t,i=yield e.markAsRead(e.Gc);e.if=i.unread_count,null==(t=e.Yc)||t.setUnreadCount(0),vt.info("Messages marked as read",{unreadCount:i.unread_count})}catch(e){st(e)||vt.error("Failed to mark messages as read",e)}}))()}mf(){var e=this;return t((function*(){if(e.Gc)try{var t,i,r=e._posthog.config.identity_distinct_id,n=e.Gc,o=yield e.getMessages(e.Gc,e.Zc||void 0);if(e._posthog.config.identity_distinct_id!==r||e.Gc!==n)return;Q(o.unread_count)&&(e.if=o.unread_count,null==(t=e.Yc)||t.setUnreadCount(o.unread_count),o.unread_count>0&&e._f()&&e.gf()),o.ticket_status&&e.Of(n,o.ticket_status),o.messages.length>0&&(null==(i=e.Yc)||i.addMessages(o.messages),e.Zc=o.messages[o.messages.length-1].created_at)}catch(e){st(e)||vt.error("Failed to load messages",e)}}))()}_f(){return"open"===this.rf}xf(){var e=this;return t((function*(){try{var t,i,r,n=yield e.getTickets();e.uf=n.results,e.df=e.$f(n.results),null==(t=e.Yc)||t.updateTickets(n.results,e.df);var o=n.results.reduce(((e,t)=>e+(t.unread_count||0)),0);e.if=o,null==(i=e.Yc)||i.setUnreadCount(o),null==(r=e.Yc)||r.setCurrentTicketResolved(e.kf()),vt.info("Tickets loaded",{count:n.results.length,totalUnread:o})}catch(e){st(e)||vt.error("Failed to load tickets",e)}}))()}$f(e){return e.length>=1}kf(){if(!this.Gc)return!1;var e=this.uf.find((e=>e.id===this.Gc));return"resolved"===(null==e?void 0:e.status)}Of(e,t){var r,n,o=this.uf.findIndex((t=>t.id===e));-1!==o&&this.uf[o].status!==t&&(this.uf=[...this.uf.slice(0,o),i({},this.uf[o],{status:t}),...this.uf.slice(o+1)],this.df=this.$f(this.uf),null==(r=this.Yc)||r.updateTickets(this.uf,this.df),null==(n=this.Yc)||n.setCurrentTicketResolved(this.kf()))}Lf(e){this.cf=((e,t,i,r)=>{if(0===e){if(le()){var n=t+1;return 3===n&&vt.warn("Conversations polling requests are failing before receiving an HTTP response; this can happen due to network issues, CORS, browser blocking, or ad blockers. Stopped polling conversations; will try again when connectivity changes."),n}return t}return 0})(e,this.cf)}Pf(){var e=this;return t((function*(){try{var t=e._posthog.config.identity_distinct_id,i=yield e.getTickets();return e._posthog.config.identity_distinct_id!==t?{view:"messages",tickets:[]}:{view:e.Hf(i.results),tickets:i.results}}catch(e){return st(e)||vt.error("Failed to determine initial view",e),{view:"messages",tickets:[]}}}))()}Hf(e){this.uf=e,this.df=this.$f(e);var t=e.reduce(((e,t)=>e+(t.unread_count||0)),0);return this.if=t,2>e.length?1===e.length&&"resolved"===e[0].status?(this.Gc=null,this.Ja.clearTicketId(),"tickets"):(1===e.length&&(this.Gc=e[0].id,this.Ja.saveTicketId(e[0].id)),"messages"):(this.Gc=null,"tickets")}Af(){this.Kc||(this.Ha(),this.Kc=null==ne?void 0:ne.setInterval((()=>{this.Ha()}),5e3),vt.info("Started polling",{view:this.af}))}jf(){this.Kc&&(null==ne||ne.clearInterval(this.Kc),this.Kc=null,vt.info("Stopped polling for messages"))}Vf(){this.nf&&this.Xc&&(this.Xc.isConnected||null!=se&&se.body&&(se.body.appendChild(this.Xc),vt.info("Re-attached widget after it was detached from the DOM")))}Nf(){this.Jc||(this.Jc=null==ne?void 0:ne.setInterval((()=>{this.Vf()}),1e3))}Yf(){this.Jc&&(null==ne||ne.clearInterval(this.Jc),this.Jc=null)}zf(){this.tf=this._posthog.on("eventCaptured",(e=>{var t;"$identify"===e.event&&(null==(t=this.Yc)||t.setUserIdentified())}))}show(){this.Tf?this.nf||this.Wf():vt.warn("Cannot show widget: current domain is not allowed")}hide(){this.jf(),this.Yf(),this.Xc&&(V(null,this.Xc),this.Xc.remove(),this.Xc=null),this.Yc=null,this.nf=!1,this.lf=null,this.Zc=null}isVisible(){return this.nf}getTickets(e){var i=this;return t((function*(){var t,r,n=i.zi.token,o=i.Rf(),s={limit:String(null!==(t=null==e?void 0:e.limit)&&void 0!==t?t:20),offset:String(null!==(r=null==e?void 0:e.offset)&&void 0!==r?r:0)};return o?(s.identity_distinct_id=o.identity_distinct_id,s.identity_hash=o.identity_hash):s.widget_session_id=i.Sf,null!=e&&e.status&&(s.status=e.status),new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/tickets?"+ut(s)),method:"GET",timestampMode:"query",headers:{"X-Conversations-Token":n},callback(r){i.Lf(r.statusCode),200===r.statusCode?r.json?e(r.json):t(mt("fetching tickets")):t(gt(r,"fetching tickets","Failed to fetch tickets"))}})}))}))()}requestRestoreLink(e){var i=this;return t((function*(){if(i.Rf())return{ok:!0};var t=e.trim().toLowerCase();if(!t)throw new Error("Email is required");var r=i.zi.token,n={email:t,request_url:i.Ef()||""};return new Promise(((e,t)=>{i._posthog._send_request({url:i._posthog.requestRouter.endpointFor("api","/api/conversations/v1/widget/restore/request"),method:"POST",data:n,headers:{"X-Conversations-Token":r},callback(i){200===i.statusCode?e({ok:!0}):t(gt(i,"requesting restore link","Failed to request restore link"))}})}))}))()}restoreFromToken(e){var i=this;return t((function*(){if(i.Rf())return{status:"success"};var t=e.trim();if(!t)throw new Error("Restore token is required");try{return yield i.Ff(t)}finally{pt()}}))()}restoreFromUrlToken(){var e=this;return t((function*(){if(e.Rf())return null;var t=ft();if(!t)return null;try{return yield e.restoreFromToken(t)}finally{pt()}}))()}getCurrentTicketId(){return this.Gc}getWidgetSessionId(){return this.Sf}Rf(){var e=this._posthog.config.identity_distinct_id,t=this._posthog.config.identity_hash;return e&&t?{identity_distinct_id:e,identity_hash:t}:null}setIdentity(){var e;this.Xf(),null==(e=this.Yc)||e.setIdentityMode(!0),this.Gf()}clearIdentity(){var e;this.Xf(),null==(e=this.Yc)||e.setIdentityMode(!1),this.Gf()}Xf(){var e;this.Gc=null,this.Ja.clearTicketId(),this.Zc=null,null==(e=this.Yc)||e.clearMessages(!0)}Gf(){var e=this;return t((function*(){try{var t,i,r,n,o=e._posthog.config.identity_distinct_id,s=yield e.getTickets();if(e._posthog.config.identity_distinct_id!==o)return;var l=e.Hf(s.results);null==(t=e.Yc)||t.updateTickets(s.results,e.df),null==(i=e.Yc)||i.setUnreadCount(e.if),null==(r=e.Yc)||r.setCurrentTicketResolved(e.kf()),e.af=l,null==(n=e.Yc)||n.setView(l),"messages"===l&&e.Gc&&e.mf()}catch(e){st(e)||vt.error("Failed to load tickets after identity change",e)}}))()}destroy(){this.jf(),this.Yf(),ne&&ne.removeEventListener("online",this.Et),this.tf&&(this.tf(),this.tf=null),this.Xc&&(V(null,this.Xc),this.Xc.remove(),this.Xc=null),this.Yc=null,xt===this&&(xt=null),vt.info("Widget destroyed")}reset(){this.Ja.clearAll(),this.Gc=null,this.Zc=null,this.if=0,this.cf=0,this.destroy(),vt.info("Conversations reset")}Uf(e,t,i,r){if(void 0===i&&(i="messages"),void 0===r&&(r=[]),se){var n=se.getElementById(yt);if(!n){if(!se.body)return void vt.info("Conversations widget not rendered: Document body not available yet");(n=se.createElement("div")).id=yt,se.body.appendChild(n)}this.Xc=n,V(we(at,{ref:e=>{this.Yc=e},config:this.zi,initialState:e,initialUserTraits:t,isUserIdentified:this._posthog._isIdentified(),isIdentityMode:!Z(this.Rf()),initialView:i,initialTickets:r,showTicketList:this.df,onSendMessage:this.Rc,onStateChange:this.vf,onIdentify:this.hf,onRequestRestoreLink:this.ff,onSelectTicket:this.M,onNewConversation:this.L,onBackToTickets:this.D,onViewChange:this.wf}),n)}else vt.info("Conversations widget not rendered: Document not available")}}var bt="undefined"!=typeof globalThis?globalThis:ne;bt&&"undefined"==typeof self&&(bt.self=bt),bt&&"undefined"==typeof File&&(bt.File=function(){});var kt=null!=ne?ne:{};kt.__PosthogExtensions__=kt.__PosthogExtensions__||{},kt.__PosthogExtensions__.initConversations=function(e,t){return xt||(xt=new wt(e,t))}}();
 //# sourceMappingURL=conversations.js.map

package/dist/customizations.full.js

@@ -1,2 +1,2 @@
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0:_e.innerWidth,$lib:e.LIB_NAME,$lib_version:e.LIB_VERSION,$insert_id:Math.random().toString(36).substring(2,10)+Math.random().toString(36).substring(2,10),$time:Date.now()/1e3});return e.SDK_DIST_CHANNEL&&(K.$sdk_dist_channel=e.SDK_DIST_CHANNEL),K}var Ge=e=>{var r,i,t,o=Pe({},Fe(e.config.mask_personal_data_properties,e.config.custom_personal_data_properties,e.config.detect_google_search_app,e.config.disable_capture_url_hashes),We(e.config.custom_campaign_params,e.config.mask_personal_data_properties,e.config.custom_personal_data_properties),{$referrer:(null==Re?void 0:Re.referrer)||je,$referring_domain:null!=Re&&Re.referrer&&(null==(i=Re.referrer,t=null==Re?void 0:Re.createElement("a"),r=d(t)?null:(t.href=i,t))?void 0:r.host)||je}),a={};Oe(o,(function(e,r){(n(Te,r)||n(De,r))&&(a[r]=e)})),e.setPersonPropertiesForFlags(a)};function Le(e,r){return[...e||[],...a(r)?r:[r]]}function Ke(e,r){return(d(e)?1:e)*r}function Xe(e,r){return function(e){for(var 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r=ur(e);return{name:"posthog-kea-logger",events:{beforeReduxStore(e){e.middleware.push(r)}}}}function ur(e){void 0===e&&(e={});var r=e.maskAction,n=e.maskState,i=e.titleFunction,t=void 0===i?Ze:i,o=e.logger,a=void 0===o?er:o,l=e.include,u=void 0===l?{prevState:!0,nextState:!1,changedState:!0}:l,d=e.rateLimiterRefillRate,v=e.rateLimiterBucketSize,c=e.__stateComparisonDepth,s=new p({refillRate:void 0===d?1:d,bucketSize:void 0===v?10:v,refillInterval:1e3,I:Je});return e=>i=>o=>{var l=o,d=e.getState(),v=performance.now(),f=i(l),p=performance.now()-v,g=e.getState(),w=r?r(l):l;if(!w)return f;if(s.consumeRateLimit(l.type))ar.info(l.type);else try{var h=n?n(d,w):d,m=n?n(g,w):g,x=u.changedState?nr(h,m,null!=c?c:5):void 0,_={type:w.type,payload:function(e,r){if(null==e)return{};var n={};for(var i in e)if({}.hasOwnProperty.call(e,i)){if(-1!==r.indexOf(i))continue;n[i]=e[i]}return n}(w,Qe),timestamp:Date.now(),executionTimeMs:p,prevState:u.prevState?h:void 0,nextState:u.nextState?m:void 0,changedState:u.changedState?x:void 0},b=t(_);a(b,_)}catch(e){Je.error("Error logging state:",e)}return f}}export{er as browserConsoleLogger,lr as posthogKeaLogger,ur as posthogReduxLogger,Ye as printAndDropEverything,He as sampleByDistinctId,qe as sampleByEvent,Ve as sampleBySessionId,rr as sessionRecordingLoggerForPostHogInstance,Ge as setAllPersonProfilePropertiesAsPersonPropertiesForFlags};
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