pm-claude-skills 29.6.0 → 29.7.0

package/README.md

@@ -1,5 +1,6 @@
-# 🧠 PM Skills — 270 Professional Agent Skills for Claude, ChatGPT, Gemini, Cursor, Codex & Hermes
+# 🧠 PM Skills — 288 Professional Agent Skills for Claude, ChatGPT, Gemini, Cursor, Codex & Hermes
 
+[![In the official Anthropic plugin directory](https://img.shields.io/badge/Anthropic%20Plugin%20Directory-Published-D97757?logo=anthropic&logoColor=white)](#-quick-install-2-minutes)
 [![Stars](https://img.shields.io/github/stars/mohitagw15856/pm-claude-skills?style=social)](https://github.com/mohitagw15856/pm-claude-skills/stargazers)
 [![npm](https://img.shields.io/npm/v/pm-claude-skills?logo=npm&color=cb3837)](https://www.npmjs.com/package/pm-claude-skills)
 [![npm downloads](https://img.shields.io/npm/dm/pm-claude-skills?logo=npm&color=cb3837&label=installs)](https://www.npmjs.com/package/pm-claude-skills)
@@ -8,7 +9,7 @@
 [![MCP](https://img.shields.io/badge/MCP-registry-0098FF?logo=modelcontextprotocol&logoColor=white)](https://github.com/mohitagw15856/pm-claude-skills#-use-it-anywhere--the-ai-ecosystem)
 [![Remote MCP](https://img.shields.io/badge/ChatGPT%20%C2%B7%20Claude.ai-connector-10A37F)](mcp-remote/)
 [![Smithery](https://smithery.ai/badge/mohit15856/pm-skills)](https://smithery.ai/servers/mohit15856/pm-skills)
-[![Skills](https://img.shields.io/badge/skills-270-blue)](https://github.com/mohitagw15856/pm-claude-skills)
+[![Skills](https://img.shields.io/badge/skills-288-blue)](https://github.com/mohitagw15856/pm-claude-skills)
 [![eval](https://img.shields.io/badge/eval--scored-196%20%C2%B7%20avg%204.8%2F5-brightgreen)](https://mohitagw15856.github.io/pm-claude-skills/leaderboard.html)
 [![Subagents](https://img.shields.io/badge/subagents-4-blueviolet)](agents/)
 [![Commands](https://img.shields.io/badge/slash%20commands-6-blueviolet)](commands/)
@@ -24,7 +25,7 @@
 
 <p align="center">
   <a href="https://mohitagw15856.github.io/pm-claude-skills/">
-    <img src="https://readme-typing-svg.demolab.com?font=Inter&weight=600&size=24&pause=900&color=D97757&center=true&vCenter=true&width=720&lines=270+pro+AI+skills;PRDs%2C+roadmaps%2C+launches+%E2%80%94+done+right;Run+any+one+free+in+your+browser" alt="PM Skills" />
+    <img src="https://readme-typing-svg.demolab.com?font=Inter&weight=600&size=24&pause=900&color=D97757&center=true&vCenter=true&width=720&lines=288+pro+AI+skills;PRDs%2C+roadmaps%2C+launches+%E2%80%94+done+right;Run+any+one+free+in+your+browser" alt="PM Skills" />
   </a>
 </p>
 
@@ -34,6 +35,10 @@
   </a>
 </p>
 
+<p align="center">
+  <strong>🎉 Now published in the official <a href="https://www.anthropic.com/">Anthropic</a> Claude plugin directory</strong> — install it straight from the <code>/plugin</code> marketplace in Claude Code.
+</p>
+
 > **Generic AI gives you filler. These give you the structure a senior pro actually uses** — PRDs, exec updates, launch plans, postmortems — as open-source `SKILL.md` files. Across **23 professions**, not just product management. One source, every AI tool.
 
 > **🆕 Now plugs into your stack** — automate skills in **[n8n](connectors/n8n.md)**, build apps on **[Lovable](connectors/lovable.md)**, and run them in your **[Obsidian](connectors/obsidian.md)** vault, all via a read-only **[REST API](mcp-remote/#rest-api-for-n8n-lovable-make-any-http-tool)** on the hosted Worker.
@@ -51,11 +56,11 @@
 *Not sure? Start with the Playground.* This is a **CLI, not a library** — you don't need `npm install`; `npx pm-claude-skills …` always runs the latest. Browse everything first with `npx pm-claude-skills list`.
 
 > **PM stands for Professional, not just Product Management.**
-> 270 professional skills + 4 agent templates across 38 bundles covering 23 professions. Built for Claude Code — and now portable to ChatGPT, Gemini, and Hermes Agent. Built by a PM, used by everyone.
+> 288 professional skills + 4 agent templates across 41 bundles covering 23 professions. Built for Claude Code — and now portable to ChatGPT, Gemini, and Hermes Agent. Built by a PM, used by everyone.
 
 A community-built library of professional skills for every field — product management, engineering, customer success, marketing, social media, writers, design, legal, finance, HR, sales, operations, research, and more. Each skill is a structured `SKILL.md` file that teaches an AI assistant how to produce professional-grade outputs for your workflows. Skills run natively in **Claude Code** and **Hermes Agent** (same open `SKILL.md` standard), and ship as ready-to-paste exports for **ChatGPT** and **Gemini** — see [Works With](#-works-with--cross-tool-compatibility).
 
-**🆕 Latest — v29.6.0 (4 new bundles — 21 skills):** **✍️ Copywriting** (landing pages, sales pages, ad copy, cold email, headlines, sequences), **🧮 Executable calculators** (unit economics, SaaS metrics, runway, pricing, ROI — *each ships a real script*, not vibes), **🗣️ Communication & Influence** (difficult conversations, feedback, managing up, executive presence, saying no, persuasion), and **📎 real Office-file generation** (live-formula `.xlsx`, `.pptx`, `.docx` via code). *Earlier (v29.5):* a single-stop **[💼 Job Search hub](https://mohitagw15856.github.io/pm-claude-skills/jobs.html)** + the `pm-jobsearch` bundle. **270 skills across 38 bundles.** → **[Full release history & notes](https://github.com/mohitagw15856/pm-claude-skills/releases)**.
+**🆕 Latest — v29.7.0 (3 new bundles + guided journeys):** **📊 Data & Analytics Engineering** (dbt specs, data contracts, a semantic-metric layer, an experiment readout *with a real significance calculator*, SQL optimizer, DQ checks), **💼 Consulting & Freelance** (proposals, SOWs, client discovery, case studies, rate cards, retros), and **🎧 Support & Customer Ops** (macros, help-center articles, CSAT/NPS analysis, runbooks, escalation trees, KB audits). Plus **[🧭 Guided Journeys](https://mohitagw15856.github.io/pm-claude-skills/hub.html)** — step-by-step paths (Launch a Startup, New PM in 30 Days, Close the Quarter) that run in your browser. *Earlier (v29.6):* Copywriting, Calculators, Communication & Office-file packs. **288 skills across 41 bundles.** → **[Full release history & notes](https://github.com/mohitagw15856/pm-claude-skills/releases)**.
 
 ### ▶ See it in action — [try the live Skill Playground](https://mohitagw15856.github.io/pm-claude-skills/)
 
@@ -84,7 +89,7 @@ A community-built library of professional skills for every field — product man
 | 🔭 [Competitor Teardown](skills/competitor-teardown) | "what are rivals up to?" | a positioning map, feature gaps & strategy |
 | 📝 [Meeting Notes](skills/meeting-notes) | a raw transcript | decisions, owners & next steps |
 
-→ Want proof first? See [**real sample outputs**](https://mohitagw15856.github.io/pm-claude-skills/examples.html) from each skill. Like what you see? [**Install in 2 minutes**](#-quick-install-2-minutes) · [browse all 270 skills](#️-all-270-skills) · [**⭐ star the repo**](https://github.com/mohitagw15856/pm-claude-skills/stargazers) so others find it.
+→ Want proof first? See [**real sample outputs**](https://mohitagw15856.github.io/pm-claude-skills/examples.html) from each skill. Like what you see? [**Install in 2 minutes**](#-quick-install-2-minutes) · [browse all 288 skills](#️-all-288-skills) · [**⭐ star the repo**](https://github.com/mohitagw15856/pm-claude-skills/stargazers) so others find it.
 
 ---
 
@@ -107,7 +112,7 @@ It's not just text — the playground exports every result as a **professionally
   </tr>
 </table>
 
-> Generate yours: run a skill in the [Playground](https://mohitagw15856.github.io/pm-claude-skills/), then **Download → PDF · Paper / Modern / Technical**. Add a `Brand color: #hex` line to your context and it tints to match (last tile). Personal documents live in the [`pm-personal`](#️-all-270-skills) bundle (résumé, cover letter, bio, LinkedIn, portfolio, one-pager).
+> Generate yours: run a skill in the [Playground](https://mohitagw15856.github.io/pm-claude-skills/), then **Download → PDF · Paper / Modern / Technical**. Add a `Brand color: #hex` line to your context and it tints to match (last tile). Personal documents live in the [`pm-personal`](#️-all-288-skills) bundle (résumé, cover letter, bio, LinkedIn, portfolio, one-pager).
 
 ---
 
@@ -116,11 +121,11 @@ It's not just text — the playground exports every result as a **professionally
 <details>
 <summary>Read more ↓</summary>
 
-The whole library on one page — install, all 270 skills by profession, the Professional Brain, the REST API, integrations, and quality tooling. Great to **print, share, or drop into a slide**.
+The whole library on one page — install, all 288 skills by profession, the Professional Brain, the REST API, integrations, and quality tooling. Great to **print, share, or drop into a slide**.
 
 <p align="center">
   <a href="CHEATSHEET.md">
-    <img src="web/docs-assets/cheatsheet.png" width="80%" alt="PM Skills one-page cheatsheet — 270 skills, the Professional Brain, REST API, integrations, and tooling at a glance." />
+    <img src="web/docs-assets/cheatsheet.png" width="80%" alt="PM Skills one-page cheatsheet — 288 skills, the Professional Brain, REST API, integrations, and tooling at a glance." />
   </a>
 </p>
 
@@ -151,13 +156,13 @@ Generic AI forgets everything between sessions, so you re-paste context forever
 <details>
 <summary>Read more ↓</summary>
 
-These 270 skills aren't a random catalog — they cover the **full arc of professional work**, end to end. Wherever you are in the loop, there's a skill for it:
+These 288 skills aren't a random catalog — they cover the **full arc of professional work**, end to end. Wherever you are in the loop, there's a skill for it:
 
 ```mermaid
 flowchart LR
     A(["🔍 Discover"]) --> B(["🎯 Decide"]) --> C(["🔨 Build"]) --> D(["🚀 Ship"]) --> E(["📊 Measure"]) --> F(["📣 Communicate"])
     F -. "feeds the next discovery" .-> A
-    classDef s fill:#1d270b,stroke:#d97757,color:#e7ebf0;
+    classDef s fill:#1d288b,stroke:#d97757,color:#e7ebf0;
     class A,B,C,D,E,F s;
 ```
 
@@ -170,7 +175,7 @@ flowchart LR
 | **📊 Measure** | Track outcomes & analyse | `metrics-framework` · `cohort-analysis` · `ab-test-planner` · `churn-analysis` |
 | **📣 Communicate** | Report up and out | `executive-update` · `board-deck-narrative` · `stakeholder-update` · `qbr-deck` |
 
-> New here? Start with the [**top-tier skills**](#️-skill-tiers--start-with-the-strongest), or jump straight to [**all 270 skills**](#️-all-270-skills) grouped by profession.
+> New here? Start with the [**top-tier skills**](#️-skill-tiers--start-with-the-strongest), or jump straight to [**all 288 skills**](#️-all-288-skills) grouped by profession.
 
 </details>
 
@@ -293,7 +298,7 @@ Most skill repos are a folder of prompts. This one is a **system** — measured,
 
 | | **PM Skills** | Typical skill repo |
 |---|:---:|:---:|
-| Skills | **270**, across 23 professions | a handful → dozens, usually one domain |
+| Skills | **288**, across 23 professions | a handful → dozens, usually one domain |
 | Quality | **eval-scored** on a rubric + a public [benchmark](https://mohitagw15856.github.io/pm-claude-skills/benchmark.html) | trust the README |
 | Improves itself | ✅ eval → critique → rewrite (kept only if it scores higher) | ✗ |
 | Grounded in frameworks | ✅ each cites its source (RICE, JTBD, Pyramid Principle…) | rarely |
@@ -318,13 +323,13 @@ Most skill repos are a folder of prompts. This one is a **system** — measured,
 >
 > ⚠️ **You don't need `npm install pm-claude-skills`** — it's a CLI, not a library, so there's nothing to import. Use `npx pm-claude-skills …` (it always runs the latest). `npm install` just downloads it and does nothing on its own.
 
-**With the [`skills`](https://github.com/vercel-labs/skills) CLI** (the open agent-skills installer that works across Claude Code, Cursor, Codex, OpenCode & 60+ agents) — pick from all 270 interactively:
+**With the [`skills`](https://github.com/vercel-labs/skills) CLI** (the open agent-skills installer that works across Claude Code, Cursor, Codex, OpenCode & 60+ agents) — pick from all 288 interactively:
 
 ```bash
 npx skills add mohitagw15856/pm-claude-skills            # browse & pick (auto-detects your agent)
 npx skills add mohitagw15856/pm-claude-skills --list     # just preview the catalog
 npx skills add mohitagw15856/pm-claude-skills --skill prd-template   # grab one
-npx skills add mohitagw15856/pm-claude-skills --skill '*'            # install all 270
+npx skills add mohitagw15856/pm-claude-skills --skill '*'            # install all 288
 ```
 
 **Or our own installer** — via the [`pm-claude-skills`](https://www.npmjs.com/package/pm-claude-skills) npm package (Windows/macOS/Linux, needs Node), which also installs subagents, slash commands & cross-tool exports:
@@ -333,7 +338,7 @@ npx skills add mohitagw15856/pm-claude-skills --skill '*'            # install a
 npx pm-claude-skills add --agent claude     # or: codex · cursor · hermes · openclaw
 ```
 
-**Or one-line MCP** — make all 270 skills + 5 workflow recipes available in *every* session of any MCP client (Claude Code, Claude Desktop, Cursor, Windsurf), no per-file install:
+**Or one-line MCP** — make all 288 skills + 5 workflow recipes available in *every* session of any MCP client (Claude Code, Claude Desktop, Cursor, Windsurf), no per-file install:
 
 ```bash
 claude mcp add pm-skills -- npx -y pm-claude-skills-mcp
@@ -343,7 +348,7 @@ Your assistant can then *"search the skills for churn"* or *"run the ship-a-feat
 
 **In [Claude Cowork](https://www.anthropic.com/claude)** — open the plugin browser → **Add from GitHub** → enter `mohitagw15856/pm-claude-skills`, then add the bundles you want. No CLI needed.
 
-**In Claude Code**, run:
+**In Claude Code** — it's in the **official Anthropic plugin directory**, so you can browse to it in the `/plugin` marketplace, or add it directly:
 
 /plugin marketplace add mohitagw15856/pm-claude-skills
 
@@ -394,7 +399,7 @@ ln -s ~/pm-claude-skills/skills/* ~/.claude/skills/
 <details>
 <summary>Read more ↓</summary>
 
-The same 270 skills reach you through every channel — pick whatever fits your stack:
+The same 288 skills reach you through every channel — pick whatever fits your stack:
 
 | Channel | Get it |
 |---|---|
@@ -408,7 +413,7 @@ The same 270 skills reach you through every channel — pick whatever fits your
 | 🖥️ **IDE rules** | Generated exports for **Cursor, Windsurf, Aider, Cline, Continue, Zed, Roo** — [`exports/`](exports/) |
 | 🤖 **Agents & answer engines** | [`llms.txt`](https://mohitagw15856.github.io/pm-claude-skills/llms.txt) makes the whole library discoverable & citable |
 
-> **196 of 270 skills are eval-scored, averaging 4.8/5** — see the [leaderboard](https://mohitagw15856.github.io/pm-claude-skills/leaderboard.html).
+> **196 of 288 skills are eval-scored, averaging 4.8/5** — see the [leaderboard](https://mohitagw15856.github.io/pm-claude-skills/leaderboard.html).
 
 > 🧠 **Give your skills memory:** the [Professional Brain](BRAIN.md) is a local markdown folder skills read, write back to, and act on. It's a folder + one file to start — **[5-minute Quickstart](BRAIN_QUICKSTART.md)**.
 
@@ -430,7 +435,7 @@ There are two kinds of support. **Native `SKILL.md` agents** read the file as-is
 auto-discover skills from the `description` frontmatter. **Other tools** take the markdown
 body as a system prompt — for those we ship ready-made [exports](#ready-to-use-exports).
 
-**In your editor (VS Code / Cursor):** the [**`vscode-extension/`**](vscode-extension/) brings all 270 skills into the Command Palette — search and *insert a skill as context* for Copilot/Cursor chat, copy it, or open it in the Playground.
+**In your editor (VS Code / Cursor):** the [**`vscode-extension/`**](vscode-extension/) brings all 288 skills into the Command Palette — search and *insert a skill as context* for Copilot/Cursor chat, copy it, or open it in the Playground.
 
 | Platform | How it works | Auto-trigger? |
 |---|---|---|
@@ -590,7 +595,7 @@ ANTHROPIC_API_KEY=sk-ant-… npx pm-claude-skills generate --from ./team-process
 
 **🏆 Skill Leaderboard — [evals](evals/).** An LLM-as-judge harness scores each skill across Claude models on structure, completeness, usefulness, and grounding. **[View the leaderboard →](https://mohitagw15856.github.io/pm-claude-skills/leaderboard.html)**
 
-> **Score the *whole* library, cheaply.** `npm run eval:gen-cases` writes a representative input for **all 270 skills** (curated cases kept verbatim; the rest auto-generated), then `npm run eval:all` runs the full pass on Haiku for **~$2** total. The weakest scorers can then be auto-rewritten with **`npm run improve -- <skill>`** (`/improve`), which keeps a change only if the score goes up.
+> **Score the *whole* library, cheaply.** `npm run eval:gen-cases` writes a representative input for **all 288 skills** (curated cases kept verbatim; the rest auto-generated), then `npm run eval:all` runs the full pass on Haiku for **~$2** total. The weakest scorers can then be auto-rewritten with **`npm run improve -- <skill>`** (`/improve`), which keeps a change only if the score goes up.
 
 </details>
 
@@ -686,7 +691,7 @@ Not sure which plugin to install? Here's what each one covers:
 
 On May 5, 2026, Anthropic [released their first agent templates](https://www.anthropic.com/news/finance-agents) — pre-packaged Claude agents that combine **skills, connectors, and subagents** into ready-to-run workflows for financial services.
 
-This library is the largest open-source collection of professional skills available — covering 20 professions beyond financial services. **The 270 skills here are the building blocks for agent templates outside of finance.**
+This library is the largest open-source collection of professional skills available — covering 20 professions beyond financial services. **The 288 skills here are the building blocks for agent templates outside of finance.**
 
 ### What is an agent template?
 
@@ -766,7 +771,7 @@ More templates will follow. If you want to contribute one, see the [template con
 <details>
 <summary>Read more ↓</summary>
 
-**Latest: v29.1.0 — AI/ML + Growth skill packs, composable recipes, a deeper Brain.** 270 skills across 38 bundles, 23 professions. Every tagged release has complete notes on the **[Releases page](https://github.com/mohitagw15856/pm-claude-skills/releases)**.
+**Latest: v29.1.0 — AI/ML + Growth skill packs, composable recipes, a deeper Brain.** 288 skills across 41 bundles, 23 professions. Every tagged release has complete notes on the **[Releases page](https://github.com/mohitagw15856/pm-claude-skills/releases)**.
 
 Full [Keep a Changelog](https://keepachangelog.com/)-format history — every release back to the start — is in **[CHANGELOG.md](CHANGELOG.md)**.
 
@@ -814,7 +819,7 @@ This repo was built alongside a published 16-part article series on Medium.
 <details>
 <summary>Read more ↓</summary>
 
-A 270-skill library doesn't have 270 equally-mature skills, and pretending otherwise
+A 288-skill library doesn't have 288 equally-mature skills, and pretending otherwise
 wastes your time. Skills are tiered honestly so you can start with the best work:
 
 - 🟢 **Production-Ready (50)** — battle-tested, stable output, used in real work. Includes the three skills with computed Python helpers (sprint planning, RICE, customer health). **Start here.**
@@ -829,7 +834,7 @@ If you're new, install `pm-essentials` and try a couple of Production-Ready skil
 
 ---
 
-## 🗂️ All 270 Skills
+## 🗂️ All 288 Skills
 
 <details>
 <summary>Read more ↓</summary>
@@ -871,7 +876,7 @@ Every skill, grouped by profession. **[Browse the full per-skill catalog → SKI
 <details>
 <summary>Read more ↓</summary>
 
-Building and maintaining 270 skills across 38 bundles takes real time — testing skills against new model releases, building new ones from community requests, writing the article series, and keeping documentation current.
+Building and maintaining 288 skills across 41 bundles takes real time — testing skills against new model releases, building new ones from community requests, writing the article series, and keeping documentation current.
 
 If these skills save you time at work — or you're a company that wants your logo in front of the PMs, engineers, and operators who use them daily — **[become a sponsor →](https://github.com/sponsors/mohitagw15856)** (or [☕ buy me a coffee](https://www.buymeacoffee.com/mohit15856)).
 

package/exports/README.md

@@ -8,7 +8,7 @@ by hand; edit the source skill and run:
 node scripts/build-exports.mjs
 ```
 
-Currently exporting **270 skills** to:
+Currently exporting **288 skills** to:
 
 - **ChatGPT — Custom GPT instructions** → `exports/chatgpt/`
 - **Google Gemini — Gem instructions** → `exports/gemini/`

package/exports/aider/README.md

@@ -3,7 +3,7 @@
 > Auto-generated from `skills/*/SKILL.md` by `scripts/build-exports.mjs`.
 > **Do not edit these files by hand** — edit the source skill and regenerate.
 
-270 skills exported. Copy a `.mdc rule` into the tool to use it.
+288 skills exported. Copy a `.mdc rule` into the tool to use it.
 
 | Skill | Bundle | Path |
 |---|---|---|
@@ -33,6 +33,7 @@
 | Capacity Planning | `pm-engineering` | `pm-engineering/capacity-planning/capacity-planning.md` |
 | Capital Allocation | `pm-business` | `pm-business/capital-allocation/capital-allocation.md` |
 | Career Ladder Map | `pm-career` | `pm-career/career-ladder-map/career-ladder-map.md` |
+| Case Study Write-up | `pm-consulting` | `pm-consulting/case-study-writeup/case-study-writeup.md` |
 | Change Management Plan | `pm-hr` | `pm-hr/change-management-plan/change-management-plan.md` |
 | Changelog Generator | `pm-engineering` | `pm-engineering/changelog-generator/changelog-generator.md` |
 | Chart Data Extractor | `pm-data` | `pm-data/chart-data-extractor/chart-data-extractor.md` |
@@ -40,6 +41,7 @@
 | CI/CD Playbook | `pm-engineering` | `pm-engineering/cicd-playbook/cicd-playbook.md` |
 | Claude Superpowers | `pm-engineering` | `pm-engineering/claude-superpowers/claude-superpowers.md` |
 | Clause Explainer | `pm-legal` | `pm-legal/clause-explainer/clause-explainer.md` |
+| Client Discovery | `pm-consulting` | `pm-consulting/client-discovery/client-discovery.md` |
 | Clinical Case Summary | `pm-research` | `pm-research/clinical-case-summary/clinical-case-summary.md` |
 | Code Explainer | `pm-engineering` | `pm-engineering/code-explainer/code-explainer.md` |
 | Code Review Checklist | `pm-engineering` | `pm-engineering/code-review-checklist/code-review-checklist.md` |
@@ -52,6 +54,7 @@
 | Competitor Signal Tracker | `pm-strategy` | `pm-strategy/competitor-signal-tracker/competitor-signal-tracker.md` |
 | Competitor Teardown | `pm-gtm` | `pm-gtm/competitor-teardown/competitor-teardown.md` |
 | Compliance Checklist | `pm-legal` | `pm-legal/compliance-checklist/compliance-checklist.md` |
+| Consulting Proposal | `pm-consulting` | `pm-consulting/consulting-proposal/consulting-proposal.md` |
 | Content Calendar | `pm-gtm` | `pm-gtm/content-calendar/content-calendar.md` |
 | Content Repurposer | `pm-creator` | `pm-creator/content-repurposer/content-repurposer.md` |
 | Context Mode | `pm-engineering` | `pm-engineering/context-mode/context-mode.md` |
@@ -62,16 +65,20 @@
 | Creator Media Kit | `pm-creator` | `pm-creator/creator-media-kit/creator-media-kit.md` |
 | Customer Escalation Brief | `pm-cs` | `pm-cs/cs-escalation-brief/cs-escalation-brief.md` |
 | Customer Health Scorecard | `pm-cs` | `pm-cs/cs-health-scorecard/cs-health-scorecard.md` |
+| CSAT / NPS Analysis | `pm-support` | `pm-support/csat-nps-analysis/csat-nps-analysis.md` |
 | Customer Journey Map | `pm-discovery` | `pm-discovery/customer-journey-map/customer-journey-map.md` |
 | Customer Success Plan | `pm-cs` | `pm-cs/customer-success-plan/customer-success-plan.md` |
 | Dashboard Brief | `pm-data` | `pm-data/dashboard-brief/dashboard-brief.md` |
 | Data Analysis Standard | `pm-analytics` | `pm-analytics/data-analysis-standard/data-analysis-standard.md` |
+| Data Contract | `pm-dataeng` | `pm-dataeng/data-contract/data-contract.md` |
 | Data Pipeline Spec | `pm-data` | `pm-data/data-pipeline-spec/data-pipeline-spec.md` |
 | Data Quality Audit | `pm-data` | `pm-data/data-quality-audit/data-quality-audit.md` |
+| Data Quality Checks | `pm-dataeng` | `pm-dataeng/data-quality-checks/data-quality-checks.md` |
 | Data Retention Policy | `pm-compliance` | `pm-compliance/data-retention-policy/data-retention-policy.md` |
 | Database Migration Plan | `pm-engineering` | `pm-engineering/database-migration-plan/database-migration-plan.md` |
 | Database Schema Design | `pm-engineering` | `pm-engineering/database-schema-design/database-schema-design.md` |
 | Dataset Datasheet | `pm-ai` | `pm-ai/dataset-datasheet/dataset-datasheet.md` |
+| dbt Model Spec | `pm-dataeng` | `pm-dataeng/dbt-model-spec/dbt-model-spec.md` |
 | Debugging Log Analyser | `pm-engineering` | `pm-engineering/debugging-log-analyser/debugging-log-analyser.md` |
 | Decision Memo | `pm-business` | `pm-business/decision-memo/decision-memo.md` |
 | Demand Letter | `pm-legal` | `pm-legal/demand-letter/demand-letter.md` |
@@ -90,14 +97,17 @@
 | Email Sequence | `pm-copy` | `pm-copy/email-sequence/email-sequence.md` |
 | Email Triage | `pm-operations` | `pm-operations/email-triage/email-triage.md` |
 | Employee Engagement Survey | `pm-hr` | `pm-hr/employee-engagement-survey/employee-engagement-survey.md` |
+| Engagement Retro | `pm-consulting` | `pm-consulting/engagement-retro/engagement-retro.md` |
 | Engineering Hiring Rubric | `pm-engineering` | `pm-engineering/engineering-hiring-rubric/engineering-hiring-rubric.md` |
 | Engineering Weekly Report | `pm-engineering` | `pm-engineering/engineering-weekly-report/engineering-weekly-report.md` |
 | Error Decoder | `pm-engineering` | `pm-engineering/error-decoder/error-decoder.md` |
+| Escalation Tree | `pm-support` | `pm-support/escalation-tree/escalation-tree.md` |
 | Excel Model | `pm-documents` | `pm-documents/excel-model/excel-model.md` |
 | Executive Presence | `pm-comms` | `pm-comms/executive-presence/executive-presence.md` |
 | Executive Summary | `pm-cross` | `pm-cross/executive-summary/executive-summary.md` |
 | Executive Update | `pm-strategy` | `pm-strategy/executive-update/executive-update.md` |
 | Experiment Designer | `pm-advanced` | `pm-advanced/experiment-designer/experiment-designer.md` |
+| Experiment Readout | `pm-dataeng` | `pm-dataeng/experiment-readout/experiment-readout.md` |
 | Feature Flag Guide | `pm-engineering` | `pm-engineering/feature-flag-guide/feature-flag-guide.md` |
 | Feature Prioritisation | `pm-planning` | `pm-planning/feature-prioritisation/feature-prioritisation.md` |
 | Figma Annotation Guide | `pm-figma` | `pm-figma/figma-annotation-guide/figma-annotation-guide.md` |
@@ -123,6 +133,7 @@
 | Grant Proposal | `pm-cross` | `pm-cross/grant-proposal/grant-proposal.md` |
 | Growth Experiment Backlog | `pm-growth` | `pm-growth/growth-experiment-backlog/growth-experiment-backlog.md` |
 | Headline Options | `pm-copy` | `pm-copy/headline-options/headline-options.md` |
+| Help Center Article | `pm-support` | `pm-support/help-center-article/help-center-article.md` |
 | HIPAA Safeguards | `pm-compliance` | `pm-compliance/hipaa-safeguards/hipaa-safeguards.md` |
 | Hiring Rubric | `pm-people` | `pm-people/hiring-rubric/hiring-rubric.md` |
 | Hook Writer | `pm-creator` | `pm-creator/hook-writer/hook-writer.md` |
@@ -140,6 +151,7 @@
 | Job Application | `pm-business` | `pm-business/job-application/job-application.md` |
 | Job Description Writer | `pm-hr` | `pm-hr/job-description-writer/job-description-writer.md` |
 | Job Story Mapper | `pm-discovery` | `pm-discovery/job-story-mapper/job-story-mapper.md` |
+| Knowledge Base Audit | `pm-support` | `pm-support/kb-audit/kb-audit.md` |
 | Landing Page Copy | `pm-copy` | `pm-copy/landing-page-copy/landing-page-copy.md` |
 | Last 30 Days Research | `pm-cross` | `pm-cross/last-30-days-research/last-30-days-research.md` |
 | Launch Readiness | `pm-delivery` | `pm-delivery/launch-readiness/launch-readiness.md` |
@@ -156,6 +168,7 @@
 | Media Pitch | `pm-gtm` | `pm-gtm/media-pitch/media-pitch.md` |
 | Meeting Notes | `pm-essentials` | `pm-essentials/meeting-notes/meeting-notes.md` |
 | Messaging Framework | `pm-growth` | `pm-growth/messaging-framework/messaging-framework.md` |
+| Metric Semantic Layer | `pm-dataeng` | `pm-dataeng/metric-semantic-layer/metric-semantic-layer.md` |
 | Metric Tree Builder | `pm-data` | `pm-data/metric-tree-builder/metric-tree-builder.md` |
 | Metrics Framework | `pm-data` | `pm-data/metrics-framework/metrics-framework.md` |
 | Microservices Decomposition | `pm-engineering` | `pm-engineering/microservices-decomposition/microservices-decomposition.md` |
@@ -202,6 +215,7 @@
 | Quiz Generator | `pm-education` | `pm-education/quiz-generator/quiz-generator.md` |
 | RACI Matrix | `pm-operations` | `pm-operations/raci-matrix/raci-matrix.md` |
 | RAG Design Doc | `pm-ai` | `pm-ai/rag-design-doc/rag-design-doc.md` |
+| Rate Card | `pm-consulting` | `pm-consulting/rate-card/rate-card.md` |
 | Red-Team Review | `pm-cross` | `pm-cross/red-team-review/red-team-review.md` |
 | Redundancy Consultation | `pm-hr` | `pm-hr/redundancy-consultation/redundancy-consultation.md` |
 | Referral Program Design | `pm-growth` | `pm-growth/referral-program-design/referral-program-design.md` |
@@ -245,14 +259,18 @@
 | Sprint Brief | `pm-delivery` | `pm-delivery/sprint-brief/sprint-brief.md` |
 | Sprint Planning | `pm-delivery` | `pm-delivery/sprint-planning/sprint-planning.md` |
 | Sprint Velocity Analysis | `pm-engineering` | `pm-engineering/sprint-velocity-analysis/sprint-velocity-analysis.md` |
+| SQL Optimizer | `pm-dataeng` | `pm-dataeng/sql-optimizer/sql-optimizer.md` |
 | SQL Query Explainer | `pm-data` | `pm-data/sql-query-explainer/sql-query-explainer.md` |
 | Stakeholder Influence Mapper | `pm-strategy` | `pm-strategy/stakeholder-influence-mapper/stakeholder-influence-mapper.md` |
 | Stakeholder Update | `pm-essentials` | `pm-essentials/stakeholder-update/stakeholder-update.md` |
 | Startup Idea Validator | `pm-founders` | `pm-founders/startup-idea-validator/startup-idea-validator.md` |
+| Statement of Work | `pm-consulting` | `pm-consulting/statement-of-work/statement-of-work.md` |
 | Strategic Narrative Generator | `pm-strategy` | `pm-strategy/strategic-narrative-generator/strategic-narrative-generator.md` |
 | Strategy Memo | `pm-business` | `pm-business/strategy-memo/strategy-memo.md` |
 | Student Feedback | `pm-education` | `pm-education/student-feedback/student-feedback.md` |
 | Substack Notes Scraper | `pm-writers` | `pm-writers/substack-notes-scraper/substack-notes-scraper.md` |
+| Support Macro | `pm-support` | `pm-support/support-macro/support-macro.md` |
+| Support Runbook | `pm-support` | `pm-support/support-runbook/support-runbook.md` |
 | Sycophancy Challenger | `pm-cross` | `pm-cross/sycophancy-challenger/sycophancy-challenger.md` |
 | System Design Interview | `pm-engineering` | `pm-engineering/system-design-interview/system-design-interview.md` |
 | Tax Planning Checklist | `pm-finance` | `pm-finance/tax-planning-checklist/tax-planning-checklist.md` |

package/exports/aider/pm-consulting/case-study-writeup/case-study-writeup.md

@@ -0,0 +1,57 @@
+# Case Study Write-up Skill
+
+A case study is your most persuasive sales asset — proof that you've solved *this kind of problem* before.
+Weak ones narrate activities; strong ones lead with a result, show the before→after, and make the reader
+(a future client) think "that's my problem too." This skill writes that — challenge → approach → quantified
+outcome — ready for the themed PDF export or a portfolio page.
+
+## Required Inputs
+
+Ask for these only if they aren't already provided:
+
+- **The client & context** — who (or an anonymised descriptor — "a Series B fintech"), and their situation.
+- **The challenge** — the problem you were brought in to solve, and what was at stake.
+- **What you did** — your approach and the key moves (your contribution, specifically).
+- **The results** — outcomes with numbers (before → after); a client quote if you have one.
+
+## Output Format
+
+### Case Study: [outcome headline]
+
+**Headline** — lead with the *result*, not the client ("Cut onboarding time 60% for a Series B fintech" — not "Acme Engagement"). It's the hook.
+
+**1. The client & challenge** — who they are and the problem, framed so a similar prospect recognises themselves. The stakes (what it was costing them).
+
+**2. The approach** — what you did and *why* — enough to show expertise and judgement, not a play-by-play. Highlight the insight or decision that mattered.
+
+**3. The results** — quantified outcomes, **before → after**. Lead with the headline metric; add supporting ones. If numbers are confidential, use ranges ("~40% faster").
+
+| Before | After |
+|---|---|
+
+**4. Client quote** — a slot for a testimonial (with name/title/company if permitted) — third-party validation is the most persuasive line.
+
+**5. The takeaway** — one line on the transferable lesson / what this proves you can do — pointing the reader toward their own version of the problem.
+
+**Note** (for the user): get client sign-off before publishing; anonymise where needed; lead every section with outcome over activity.
+
+## Quality Checks
+
+- [ ] The headline is the result, not the project/client name
+- [ ] The challenge is framed so a similar prospect sees themselves in it
+- [ ] Results are quantified (before → after), with ranges if confidential
+- [ ] Your specific contribution is clear (not just "the team")
+- [ ] Includes a client-quote slot for third-party proof
+- [ ] Ends with a transferable takeaway that invites the next client
+
+## Anti-Patterns
+
+- [ ] Do not title it after the client/engagement — lead with the outcome; that's what pulls the reader in
+- [ ] Do not narrate activities without results — "we ran workshops" proves nothing; show what changed
+- [ ] Do not bury or omit the numbers — quantified outcomes are the whole point; use ranges if you must anonymise
+- [ ] Do not publish without client consent — confirm sign-off and anonymisation first
+- [ ] Do not blur your role into the team's — a prospect is hiring *you*; show what you did
+
+## Based On
+
+Case-study / social-proof marketing practice — result-led headline, challenge–approach–outcome, quantified before→after.

package/exports/aider/pm-consulting/client-discovery/client-discovery.md

@@ -0,0 +1,56 @@
+# Client Discovery Skill
+
+The brief a client gives you is rarely the real problem — and the difference is where good consulting (and
+accurate scoping) lives. This skill preps a discovery session that gets beneath the stated ask to the
+actual problem, qualifies whether it's a fit (budget, authority, timeline), and pins the success criteria
+— so you scope and price accurately and write a proposal that lands.
+
+## Required Inputs
+
+Ask for these only if they aren't already provided:
+
+- **The prospect** — who they are, the stated ask, and how they found you.
+- **Your offering** — what you do, so questions probe fit.
+- **What you need to decide** — go/no-go, scope, and price.
+
+## Output Format
+
+### Discovery Plan: [prospect]
+
+**1. The goal of the call** — qualify + uncover the real problem + earn the right to propose. Not to pitch.
+
+**2. Get to the real problem** — questions that move past the symptom to the cause and the stakes:
+- "What made this a priority *now*?" · "What have you already tried?" · "What happens if you do nothing?" · "How will you know this is solved?" · "Who else is affected / involved?"
+- Use **5-whys-style** follow-ups to reach the root, not the presenting issue.
+
+**3. Qualify (fit)** — surface, tactfully:
+- **Budget** — is there one, and roughly what range? ("Have you set aside budget / a range in mind?")
+- **Authority** — who decides and signs? Are they on the call?
+- **Timeline** — when do they need it, and why that date?
+- **Decision process** — what happens after this call; who else weighs in.
+
+**4. Success criteria** — the concrete outcome that = success, in their terms. (This becomes the proposal's objectives.)
+
+**5. Red flags** — watch for: no budget/authority, "just exploring," scope that balloons mid-call, shopping many vendors on price, unrealistic timeline. Note how to handle each.
+
+**6. Close & next step** — how to summarise what you heard (confirm understanding) and set up the proposal ("I'll send a proposal with options by [date]").
+
+## Quality Checks
+
+- [ ] Questions dig past the stated ask to the root problem and the cost of inaction
+- [ ] Budget, authority, timeline, and decision process are all surfaced (tactfully)
+- [ ] Success criteria are captured in the client's own terms
+- [ ] Red flags are anticipated with a handling plan
+- [ ] Ends by confirming understanding and setting up the proposal
+
+## Anti-Patterns
+
+- [ ] Do not pitch during discovery — listen and diagnose; the proposal is where you prescribe
+- [ ] Do not accept the stated problem at face value — the real one (and real scope) is usually underneath
+- [ ] Do not skip qualifying budget/authority — a beautiful proposal to someone who can't buy is wasted
+- [ ] Do not ignore red flags to win work — a bad-fit client costs more than the fee
+- [ ] Do not end without a confirmed next step and date — momentum dies in the gap
+
+## Based On
+
+Consulting discovery / sales-qualification practice — root-cause questioning, BANT-style qualification, outcome-defined scoping.

package/exports/aider/pm-consulting/consulting-proposal/consulting-proposal.md

@@ -0,0 +1,54 @@
+# Consulting Proposal Skill
+
+Clients don't buy hours — they buy an outcome and the confidence you'll deliver it. Losing proposals
+lead with the consultant's process and a flat day-rate; winning ones lead with the client's problem and
+the value of solving it. This skill writes a proposal framed around results, with tiered options that
+anchor on value — ready to drop into the themed PDF export.
+
+## Required Inputs
+
+Ask for these only if they aren't already provided:
+
+- **The client & their problem** — who they are, the pain, and (crucially) the *cost* of not solving it.
+- **Your approach** — how you'd solve it and the concrete deliverables.
+- **Outcomes** — the results the client gets, ideally quantified.
+- **Commercials** — your pricing model (fixed/retainer/value-based), timeline, and what's out of scope.
+
+## Output Format
+
+### Proposal: [engagement] for [client]
+
+**1. The problem (their words)** — restate their situation and the cost of the status quo. Show you *get it* before you pitch. This earns the read.
+
+**2. Objectives & outcomes** — what success looks like, in their metrics. Lead with the value, not the activity.
+
+**3. Approach & deliverables** — the phases and the concrete artifacts they'll receive. Enough detail to build confidence, not a padded task list.
+
+**4. Timeline** — phases with milestones and rough dates.
+
+**5. Investment** — the price, framed against the value/cost-of-inaction. Offer **2–3 tiered options** (e.g. core / recommended / comprehensive) — options shift the conversation from "yes/no" to "which," and anchor on the bigger one. State what's included per tier and what's out of scope.
+
+**6. Why me/us** — relevant proof: comparable results, credentials, a short case reference. Brief.
+
+**7. Next step** — one clear action to move forward (sign, a kickoff call, a deposit).
+
+## Quality Checks
+
+- [ ] Opens with the client's problem and the cost of inaction, not your bio/process
+- [ ] Framed around outcomes/value, not hours or a task list
+- [ ] Offers tiered options (anchors on value, gives a "which" not a "whether")
+- [ ] Scope and out-of-scope are explicit (prevents scope creep later)
+- [ ] Proof is specific and relevant, kept brief
+- [ ] Ends with one clear next step
+
+## Anti-Patterns
+
+- [ ] Do not lead with "About us / our methodology" — lead with their problem; they care about themselves
+- [ ] Do not sell hours/day-rate as the headline — price the outcome; hours invite haggling
+- [ ] Do not give a single take-it-or-leave-it price — tiered options win more and at higher value
+- [ ] Do not leave scope fuzzy — undefined scope is how fixed-price engagements bleed
+- [ ] Do not pad the deliverables list — confidence comes from clarity, not volume
+
+## Based On
+
+Value-based consulting-proposal practice (Alan Weiss-style outcomes-over-hours, tiered options, anchor on value).

package/exports/aider/pm-consulting/engagement-retro/engagement-retro.md

@@ -0,0 +1,51 @@
+# Engagement Retro Skill
+
+The end of an engagement is the highest-leverage, most-wasted moment in consulting: the client is happy
+(hopefully), you've learned things, and the next sale is easiest *now*. This skill runs the close-out —
+honest results vs. goals, what to repeat/fix, whether it actually made money, and the explicit renewal/
+referral ask — so each engagement compounds into the next instead of just ending.
+
+## Required Inputs
+
+Ask for these only if they aren't already provided:
+
+- **The engagement** — what it was, the original goals/SOW, and what was delivered.
+- **The outcome** — results vs. goals, and the client's apparent satisfaction.
+- **The reality** — scope changes, time vs. estimate, profitability (did the pricing hold?).
+- **The relationship** — is there follow-on work, a testimonial, or referral potential?
+
+## Output Format
+
+### Engagement Close-out: [client / project]
+
+**1. Outcomes vs. goals** — what you set out to do vs. what was delivered and achieved. Honest, with the client's view.
+
+**2. What worked** — the approaches, decisions, and moments to **repeat** next time (your reusable playbook grows here).
+
+**3. What didn't** — scope creep, mis-estimates, friction, anything that hurt margin or the relationship — and the *specific* change for next time (process, SOW clause, pricing).
+
+**4. Commercial reality** — did the engagement make money? Actual time vs. priced, scope changes captured (or eaten), effective rate achieved. The number that tells you whether to do this kind of work again, and at what price.
+
+**5. Lessons log** — 2–4 transferable lessons to carry into your standard process / proposal / SOW (e.g. "add an acceptance window clause," "price discovery separately").
+
+**6. Grow the relationship** — the explicit next step: the **follow-on/renewal** to propose, the **testimonial** to request (while they're happy — pair with [`case-study-writeup`](../case-study-writeup/SKILL.md)), and the **referral ask** ("who else do you know wrestling with this?"). Don't let a good engagement just end.
+
+## Quality Checks
+
+- [ ] Outcomes are assessed honestly against the original goals (not just "went well")
+- [ ] What-worked and what-didn't each yield a *specific* repeat/change action
+- [ ] Commercial reality is faced — actual vs. priced time, effective rate, scope eaten
+- [ ] Lessons are written to feed back into the process/proposal/SOW
+- [ ] Ends with concrete renewal, testimonial, and referral asks
+
+## Anti-Patterns
+
+- [ ] Do not skip the money question — "the client was happy" but you lost margin means change the pricing, not repeat it
+- [ ] Do not write vague lessons — "communicate better" isn't actionable; "add a weekly written status" is
+- [ ] Do not let the engagement end without asking for the testimonial/referral — now is the easiest it'll ever be
+- [ ] Do not bury scope creep — name what you ate so the next SOW prevents it
+- [ ] Do not treat the retro as internal-only — the client-facing close-out also sets up the renewal
+
+## Based On
+
+Consulting close-out / retrospective practice — outcome review, profitability reality, lessons-to-process, and the renewal/referral motion.