orbitx-core-models 11.156.0 → 11.158.0

package/dist/index.d.ts

@@ -40,7 +40,7 @@ import { AiSummaryUsage } from "./models/aiSummaryUsage.model";
 import { Update } from "./models/update.model";
 import { resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES } from "./routing/ticketRouting";
 import { IChat } from "./interfaces/chat.interface";
-import { IMacro } from "./interfaces/macro.interface";
+import { IMacro, SCRIPT_ANSWER_FIELDS, ScriptAnswerField } from "./interfaces/macro.interface";
 import { IVertical } from "./interfaces/vertical.interface";
 import { IMessage } from "./interfaces/message.interface";
 import { IUser } from "./interfaces/user.interface";
@@ -91,6 +91,6 @@ import { clientTree } from "./permissions/trees/client.tree";
 import { getTree, getAllKeys, getParentKey, getAncestorKeys } from "./permissions/treeUtils";
 import { resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, PermissionSource, ValidationResult } from "./permissions/resolve";
 import { roleSeeds, RoleSeed } from "./permissions/seeds/roles.seed";
-export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, EmailSenderMap, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, EDITABLE_SUBCATEGORY_KEYS, applySubCategoryOverrides, TicketSubCategoryOverride, TICKET_STATUS_CLIENT_VIEW, sanitizeTicketForRequester, Role, AiSummarySettings, AiSummaryUsage, Update, updateEvents, resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
-export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, ITicketSubCategoryOverride, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
+export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, EmailSenderMap, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, EDITABLE_SUBCATEGORY_KEYS, applySubCategoryOverrides, TicketSubCategoryOverride, TICKET_STATUS_CLIENT_VIEW, sanitizeTicketForRequester, Role, AiSummarySettings, AiSummaryUsage, Update, updateEvents, resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES, SCRIPT_ANSWER_FIELDS, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
+export type { IChat, ScriptAnswerField, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, ITicketSubCategoryOverride, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,eAAe,EAAE,MAAM,gCAAgC,CAAC;AACjE,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,SAAS,EAAE,MAAM,0BAA0B,CAAC;AACrD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,UAAU,EAAE,MAAM,2BAA2B,CAAC;AACvD,OAAO,EAAE,YAAY,EAAE,MAAM,6BAA6B,CAAC;AAC3D,OAAO,EAAE,mBAAmB,EAAE,MAAM,oCAAoC,CAAC;AACzE,OAAO,EAAE,KAAK,EAAE,MAAM,uBAAuB,CAAC;AAC9C,OAAO,EAAE,UAAU,EAAE,MAAM,6BAA6B,CAAC;AACzD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,YAAY,EAAE,MAAM,6BAA6B,CAAC;AAC3D,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,UAAU,EAAE,MAAM,2BAA2B,CAAC;AACvD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,cAAc,EAAE,MAAM,+BAA+B,CAAC;AAC/D,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,iBAAiB,EAAE,MAAM,kCAAkC,CAAC;AACrE,OAAO,EAAE,cAAc,EAAE,MAAM,+BAA+B,CAAC;AAC/D,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,oBAAoB,EAAE,aAAa,EAAE,oBAAoB,EAAE,MAAM,yBAAyB,CAAC;AAGpG,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,MAAM,EAAE,oBAAoB,EAAE,iBAAiB,EAAE,MAAM,8BAA8B,CAAC;AAC/F,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,QAAQ,EAAE,eAAe,EAAE,aAAa,EAAE,MAAM,gCAAgC,CAAC;AAC1F,OAAO,EAAE,gBAAgB,EAAE,oBAAoB,EAAE,WAAW,EAAE,WAAW,EAAE,MAAM,wCAAwC,CAAC;AAC1H,OAAO,EAAE,OAAO,EAAE,yBAAyB,EAAE,MAAM,+BAA+B,CAAC;AACnF,OAAO,EAAE,OAAO,EAAE,MAAM,+BAA+B,CAAC;AACxD,OAAO,EAAE,UAAU,EAAE,MAAM,kCAAkC,CAAC;AAC9D,OAAO,EAAE,YAAY,EAAE,MAAM,oCAAoC,CAAC;AAClE,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,WAAW,EAAE,MAAM,mCAAmC,CAAC;AAChE,OAAO,EAAE,aAAa,EAAE,MAAM,qCAAqC,CAAC;AACpE,OAAO,EAAE,oBAAoB,EAAE,MAAM,4CAA4C,CAAC;AAClF,OAAO,EAAE,MAAM,EAAE,MAAM,+BAA+B,CAAC;AACvD,OAAO,EAAE,WAAW,EAAE,MAAM,qCAAqC,CAAC;AAClE,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,aAAa,EAAE,MAAM,qCAAqC,CAAC;AACpE,OAAO,EAAE,OAAO,EAAE,kBAAkB,EAAE,MAAM,+BAA+B,CAAC;AAC5E,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,MAAM,EAAE,MAAM,8BAA8B,CAAC;AACtD,OAAO,EAAE,MAAM,EAAE,MAAM,8BAA8B,CAAC;AACtD,OAAO,EAAE,WAAW,EAAE,MAAM,mCAAmC,CAAC;AAChE,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,YAAY,EAAE,MAAM,oCAAoC,CAAC;AAClE,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,oBAAoB,EAAE,MAAM,oCAAoC,CAAC;AAC3G,OAAO,EACL,QAAQ,EACR,kBAAkB,EAClB,eAAe,EACf,qBAAqB,EACrB,aAAa,EACb,eAAe,EACf,aAAa,EACb,kBAAkB,EAClB,iCAAiC,EAClC,MAAM,gCAAgC,CAAC;AACxC,OAAO,EACL,OAAO,EACP,iBAAiB,EACjB,oBAAoB,EACpB,cAAc,EACd,cAAc,EACd,oBAAoB,EACpB,0BAA0B,EAC1B,qBAAqB,EACrB,2BAA2B,EAC3B,eAAe,EACf,YAAY,EACZ,YAAY,EACZ,cAAc,EACd,yBAAyB,EACzB,wBAAwB,EACxB,+BAA+B,EAC/B,yBAAyB,EACzB,gCAAgC,EACjC,MAAM,+BAA+B,CAAC;AACvC,OAAO,EACL,oBAAoB,EACpB,uBAAuB,EACvB,8BAA8B,EAC9B,+BAA+B,EAC/B,qCAAqC,EACrC,sCAAsC,EACtC,2BAA2B,EAC3B,wBAAwB,EACxB,yBAAyB,EACzB,yBAAyB,EAC1B,MAAM,8BAA8B,CAAC;AACtC,OAAO,EAAE,0BAA0B,EAAE,MAAM,+CAA+C,CAAC;AAC3F,OAAO,EAAE,yBAAyB,EAAE,MAAM,uCAAuC,CAAC;AAClF,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,kBAAkB,EAAE,iBAAiB,EAAE,eAAe,EAAE,eAAe,EAAE,MAAM,kCAAkC,CAAC;AAC3H,OAAO,EAAE,OAAO,EAAE,eAAe,EAAE,cAAc,EAAE,UAAU,EAAE,MAAM,+BAA+B,CAAC;AACrG,OAAO,EAAE,YAAY,EAAE,MAAM,uBAAuB,CAAC;AACrD,OAAO,EAAE,eAAe,EAAE,MAAM,uCAAuC,CAAC;AACxE,OAAO,EAAE,kBAAkB,EAAE,mBAAmB,EAAE,MAAM,yBAAyB,CAAC;AAClF,OAAO,EAAE,0BAA0B,EAAE,MAAM,wBAAwB,CAAC;AAGpE,OAAO,EAAE,SAAS,EAAE,cAAc,EAAE,UAAU,EAAE,MAAM,qBAAqB,CAAC;AAC5E,OAAO,EAAE,OAAO,EAAE,MAAM,8BAA8B,CAAC;AACvD,OAAO,EAAE,YAAY,EAAE,MAAM,mCAAmC,CAAC;AACjE,OAAO,EAAE,WAAW,EAAE,MAAM,kCAAkC,CAAC;AAC/D,OAAO,EAAE,UAAU,EAAE,MAAM,iCAAiC,CAAC;AAC7D,OAAO,EAAE,OAAO,EAAE,UAAU,EAAE,YAAY,EAAE,eAAe,EAAE,MAAM,yBAAyB,CAAC;AAC7F,OAAO,EACL,2BAA2B,EAC3B,aAAa,EACb,mBAAmB,EACnB,iBAAiB,EACjB,iBAAiB,EACjB,gBAAgB,EAChB,gBAAgB,EACjB,MAAM,uBAAuB,CAAC;AAC/B,OAAO,EAAE,SAAS,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAErE,OAAO,EACL,IAAI,EACJ,OAAO,EACP,IAAI,EACJ,QAAQ,EACR,KAAK,EACL,OAAO,EACP,OAAO,EACP,eAAe,EACf,MAAM,EACN,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package/dist/index.js

@@ -1,7 +1,7 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
 exports.applySubCategoryOverrides = exports.EDITABLE_SUBCATEGORY_KEYS = exports.findTicketCategoryOption = exports.ALL_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY = exports.CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY = exports.PARTNER_TICKET_CATEGORY_OPTIONS = exports.CLIENT_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORIES_LEGACY = exports.PARTNER_TICKET_CATEGORIES = exports.CLIENT_TICKET_CATEGORIES_LEGACY = exports.CLIENT_TICKET_CATEGORIES = exports.EmailSenderMap = exports.Ticket = exports.REQUEST_SUBCATEGORIES_BY_CATEGORY = exports.REQUEST_CATEGORIES = exports.Request = exports.CallSession = exports.Employee = exports.Counter = exports.LoginOtp = exports.Session = exports.LeadDispute = exports.Invoice = exports.LeadLedger = exports.Agent = exports.Group = exports.Visitor = exports.Coupon = exports.Subscription = exports.Addon = exports.PlanOption = exports.Plan = exports.Product = exports.MonthlyTierSnapshot = exports.TierProgress = exports.TierConfig = exports.Lead = exports.Transaction = exports.StripeLog = exports.Wallet = exports.Review = exports.CompanySettings = exports.Company = exports.Partner = exports.Macro = exports.Vertical = exports.User = exports.Message = exports.Chat = void 0;
-exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = exports.getAllKeys = exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.OPEN_TICKET_STATUSES = exports.pickFromGroup = exports.resolveTicketRouting = exports.updateEvents = exports.Update = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = exports.sanitizeTicketForRequester = exports.TICKET_STATUS_CLIENT_VIEW = exports.TicketSubCategoryOverride = void 0;
+exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = exports.getAllKeys = exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.SCRIPT_ANSWER_FIELDS = exports.OPEN_TICKET_STATUSES = exports.pickFromGroup = exports.resolveTicketRouting = exports.updateEvents = exports.Update = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = exports.sanitizeTicketForRequester = exports.TICKET_STATUS_CLIENT_VIEW = exports.TicketSubCategoryOverride = void 0;
 // MODELS
 const chat_model_1 = require("./models/chat.model");
 Object.defineProperty(exports, "Chat", { enumerable: true, get: function () { return chat_model_1.Chat; } });
@@ -87,6 +87,8 @@ const ticketRouting_1 = require("./routing/ticketRouting");
 Object.defineProperty(exports, "resolveTicketRouting", { enumerable: true, get: function () { return ticketRouting_1.resolveTicketRouting; } });
 Object.defineProperty(exports, "pickFromGroup", { enumerable: true, get: function () { return ticketRouting_1.pickFromGroup; } });
 Object.defineProperty(exports, "OPEN_TICKET_STATUSES", { enumerable: true, get: function () { return ticketRouting_1.OPEN_TICKET_STATUSES; } });
+const macro_interface_1 = require("./interfaces/macro.interface");
+Object.defineProperty(exports, "SCRIPT_ANSWER_FIELDS", { enumerable: true, get: function () { return macro_interface_1.SCRIPT_ANSWER_FIELDS; } });
 const request_interface_1 = require("./interfaces/request.interface");
 Object.defineProperty(exports, "REQUEST_CATEGORIES", { enumerable: true, get: function () { return request_interface_1.REQUEST_CATEGORIES; } });
 Object.defineProperty(exports, "REQUEST_SUBCATEGORIES_BY_CATEGORY", { enumerable: true, get: function () { return request_interface_1.REQUEST_SUBCATEGORIES_BY_CATEGORY; } });

package/dist/interfaces/chat.interface.d.ts

@@ -1,3 +1,4 @@
+import type { ScriptAnswerField } from "./macro.interface";
 import { Types } from "mongoose";
 export interface IChat {
     _id?: string;
@@ -30,7 +31,15 @@ export interface IChat {
         type?: "AGENT_TO_AGENT" | "OXP_TO_CLIENT" | "CLIENT_TAKEOVER";
         at?: Date;
     }>;
-    status: "waiting" | "active" | "shelved" | "ended";
+    status: "waiting" | "active" | "shelved" | "ended" | "scripted";
+    /** Scripted chat (script bot) state -- only set while/after a script runs the chat. */
+    script?: {
+        currentMacro?: Types.ObjectId;
+        collected?: Partial<Record<ScriptAnswerField, string>>;
+        leadId?: Types.ObjectId;
+        leadSentAt?: Date;
+        transferredAt?: Date;
+    };
     leadStatus: "none" | "sent" | "unsent";
     /** Set by chat-service's missed-chat.worker.js. "timeout" = sat in
      * status:"waiting" too long with no agent; "abandoned" = the visitor

package/dist/interfaces/chat.interface.d.ts.map

@@ -1 +1 @@
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package/dist/interfaces/company.interface.d.ts

@@ -80,6 +80,18 @@ export interface IOnboardingStep {
 export interface ICompany extends mongoose.Document {
     instructions?: string;
     clientInstructionEnabled?: boolean;
+    /** Ordered script folders (Vertical ids) Ops chose for this company. */
+    scriptVerticals?: Types.ObjectId[];
+    scriptBot?: {
+        openingMacro?: Types.ObjectId | null;
+        messages?: {
+            invalidEmail?: string;
+            invalidPhone?: string;
+            missingPhone?: string;
+            callUnavailable?: string;
+            transferring?: string;
+        };
+    };
     status?: "active" | "inactive";
     groupId?: Types.ObjectId;
     basicInfo: IBasicInfo;

package/dist/interfaces/company.interface.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"company.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/company.interface.ts"],"names":[],"mappings":"AAAA,OAAO,QAAQ,EAAE,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAC3C,OAAO,EACL,sBAAsB,EACtB,gBAAgB,EAChB,iBAAiB,EACjB,sBAAsB,EACvB,MAAM,kBAAkB,CAAC;AAE1B,MAAM,MAAM,SAAS,GACjB,QAAQ,GACR,QAAQ,GACR,SAAS,GACT,WAAW,GACX,UAAU,GACV,QAAQ,GACR,UAAU,CAAC;AAEf,MAAM,WAAW,KAAK;IACpB,GAAG,EAAE,SAAS,CAAC;IACf,SAAS,EAAE,MAAM,CAAC;IAClB,OAAO,EAAE,MAAM,CAAC;IAChB,MAAM,CAAC,EAAE,OAAO,CAAC;CAClB;AAED,MAAM,WAAW,UAAU;IACzB,SAAS,EAAE,MAAM,CAAC;IAClB,6FAA6F;IAC7F,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,mFAAmF;IACnF,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,YAAY,CAAC,EAAE,UAAU,GAAG,SAAS,CAAC;IACtC,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,YAAY,EAAE,MAAM,CAAC;IACrB,oFAAoF;IACpF,QAAQ,CAAC,EAAE,KAAK,GAAG,QAAQ,GAAG,MAAM,CAAC;IACrC,oFAAoF;IACpF,WAAW,CAAC,EAAE,eAAe,GAAG,0BAA0B,GAAG,gBAAgB,GAAG,oBAAoB,CAAC;IACrG,uEAAuE;IACvE,cAAc,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAChC,uFAAuF;IACvF,WAAW,CAAC,EAAE,IAAI,CAAC;CACpB;AAED,MAAM,WAAW,YAAY;IAC3B,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,oBAAoB,EAAE,MAAM,CAAC;IAC7B,OAAO,EAAE,MAAM,CAAC;IAChB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,OAAO,EAAE,MAAM,CAAC;IAChB,OAAO,EAAE,MAAM,CAAC;IAChB,YAAY,CAAC,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,WAAW,aAAa;IAC5B,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,qBAAqB,CAAC,EAAE,MAAM,CAAC;IAC/B,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,+BAA+B,CAAC,EAAE,OAAO,CAAC;IAC1C,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,qBAAqB,CAAC,EAAE,OAAO,CAAC;CACjC;AAED,MAAM,WAAW,aAAa;IAC5B,QAAQ,CAAC,EAAE,aAAa,GAAG,cAAc,CAAC;IAC1C,KAAK,CAAC,EAAE,QAAQ,GAAG,KAAK,GAAG,cAAc,CAAC;IAC1C,YAAY,CAAC,EAAE,OAAO,GAAG,SAAS,GAAG,QAAQ,CAAC;IAC9C,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,IAAI,CAAC,EAAE,OAAO,GAAG,QAAQ,GAAG,OAAO,CAAC;IACpC,SAAS,CAAC,EAAE,WAAW,GAAG,MAAM,GAAG,UAAU,CAAC;IAC9C,QAAQ,CAAC,EAAE,CAAC,aAAa,GAAG,eAAe,GAAG,OAAO,GAAG,kBAAkB,CAAC,EAAE,CAAC;CAC/E;AAED,MAAM,WAAW,OAAO;IACtB,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,GAAG,CAAC,EAAE,MAAM,CAAC;IACb,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,8FAA8F;IAC9F,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB;AAED,MAAM,WAAW,eAAe;IAC9B,IAAI,EAAE,MAAM,CAAC;IACb,SAAS,EAAE,OAAO,CAAC;CACpB;AAED,MAAM,WAAW,QAAS,SAAQ,QAAQ,CAAC,QAAQ;IACjD,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,wBAAwB,CAAC,EAAE,OAAO,CAAC;IACnC,wEAAwE;IACxE,eAAe,CAAC,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;IACnC,SAAS,CAAC,EAAE;QACV,YAAY,CAAC,EAAE,KAAK,CAAC,QAAQ,GAAG,IAAI,CAAC;QACrC,QAAQ,CAAC,EAAE;YACT,YAAY,CAAC,EAAE,MAAM,CAAC;YACtB,YAAY,CAAC,EAAE,MAAM,CAAC;YACtB,YAAY,CAAC,EAAE,MAAM,CAAC;YACtB,eAAe,CAAC,EAAE,MAAM,CAAC;YACzB,YAAY,CAAC,EAAE,MAAM,CAAC;SACvB,CAAC;KACH,CAAC;IACF,MAAM,CAAC,EAAE,QAAQ,GAAG,UAAU,CAAC;IAC/B,OAAO,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACzB,SAAS,EAAE,UAAU,CAAC;IACtB,WAAW,EAAE,YAAY,CAAC;IAE1B,0DAA0D;IAC1D,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAE1B,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,YAAY,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC9B,kBAAkB,CAAC,EAAE,mBAAmB,CAAC;IACzC,aAAa,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC/B,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAC/C,eAAe,CAAC,EAAE,gBAAgB,CAAC;IACnC,gBAAgB,CAAC,EAAE,iBAAiB,CAAC;IACrC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAE/C,OAAO,CAAC,EAAE,OAAO,EAAE,CAAC;IAEpB,+DAA+D;IAC/D,eAAe,CAAC,EAAE,eAAe,EAAE,CAAC;IACpC,wDAAwD;IACxD,WAAW,CAAC,EAAE,OAAO,CAAC;IAEtB,2FAA2F;IAC3F,YAAY,CAAC,EAAE,aAAa,CAAC;IAE7B,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB;AAED,MAAM,WAAW,mBAAmB;IAClC,WAAW,EAAE,OAAO,CAAC;IACrB,YAAY,EAAE,OAAO,CAAC;IACtB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,cAAc,CAAC,EAAE,IAAI,CAAC;IACtB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,IAAI,CAAC;CACrB;AAOD,MAAM,WAAW,aAAa;IAC5B,yCAAyC;IACzC,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,mCAAmC;IACnC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,kCAAkC;IAClC,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,qDAAqD;IACrD,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,8DAA8D;IAC9D,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,oEAAoE;IACpE,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,iEAAiE;IACjE,iBAAiB,CAAC,EAAE,MAAM,CAAC;IAC3B,oCAAoC;IACpC,MAAM,CAAC,EAAE,cAAc,GAAG,QAAQ,GAAG,WAAW,GAAG,QAAQ,CAAC;IAC5D,6DAA6D;IAC7D,aAAa,CAAC,EAAE,IAAI,CAAC;IACrB,8CAA8C;IAC9C,WAAW,CAAC,EAAE,IAAI,CAAC;IACnB,kDAAkD;IAClD,aAAa,CAAC,EAAE,MAAM,CAAC;CACxB"}

package/dist/interfaces/macro.interface.d.ts

@@ -1,6 +1,9 @@
 import { Types } from "mongoose";
 export type MacroAction = "None" | "TransferToLiveAgent" | "CallConnect" | "EndChat" | "GoToNextMacro" | "SendLead" | "SendLeadSales" | "SendLeadService" | "SendLeadOther";
-export type MacroType = "Text" | "Consent" | "Calendar";
+export type MacroType = "Text" | "Consent" | "Calendar" | "SelfServeAppointment" | "Question";
+/** Lead form fields a scripted-chat step can save the visitor's answer into. */
+export declare const SCRIPT_ANSWER_FIELDS: readonly ["name", "email", "phone", "city", "state", "address", "zipCode", "category", "otherReason"];
+export type ScriptAnswerField = (typeof SCRIPT_ANSWER_FIELDS)[number];
 export interface IOption {
     text: string;
     action: MacroAction;
@@ -21,5 +24,7 @@ export interface IMacro {
     createdAt?: Date;
     updatedAt?: Date;
     appointmentUrl?: string;
+    saveAnswerAs?: ScriptAnswerField;
+    nextMacro?: Types.ObjectId | null;
 }
 //# sourceMappingURL=macro.interface.d.ts.map

package/dist/interfaces/macro.interface.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"macro.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/macro.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAEjC,MAAM,MAAM,WAAW,GACnB,MAAM,GACN,qBAAqB,GACrB,aAAa,GACb,SAAS,GACT,eAAe,GACf,UAAU,GACV,eAAe,GACf,iBAAiB,GACjB,eAAe,CAAC;AAEpB,MAAM,MAAM,SAAS,GAAG,MAAM,GAAG,SAAS,GAAG,UAAU,GAAG,sBAAsB,GAAG,UAAU,CAAC;AAE9F,gFAAgF;AAChF,eAAO,MAAM,oBAAoB,uGAUvB,CAAC;AACX,MAAM,MAAM,iBAAiB,GAAG,CAAC,OAAO,oBAAoB,CAAC,CAAC,MAAM,CAAC,CAAC;AAEtE,MAAM,WAAW,OAAO;IACtB,IAAI,EAAE,MAAM,CAAC;IACb,MAAM,EAAE,WAAW,CAAC;IACpB,OAAO,CAAC,EAAE,KAAK,CAAC,QAAQ,GAAG,IAAI,CAAC;CACjC;AAED,MAAM,WAAW,MAAM;IACrB,GAAG,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,OAAO,EAAE,MAAM,CAAC;IAChB,IAAI,EAAE,MAAM,CAAC;IACb,IAAI,EAAE,SAAS,CAAC;IAChB,MAAM,EAAE,WAAW,CAAC;IACpB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,sBAAsB,CAAC,EAAE,OAAO,CAAC;IACjC,OAAO,CAAC,EAAE,OAAO,EAAE,CAAC;IACpB,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,YAAY,CAAC,EAAE,iBAAiB,CAAC;IACjC,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,GAAG,IAAI,CAAC;CACnC"}

package/dist/interfaces/macro.interface.js

@@ -1,2 +1,15 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
+exports.SCRIPT_ANSWER_FIELDS = void 0;
+/** Lead form fields a scripted-chat step can save the visitor's answer into. */
+exports.SCRIPT_ANSWER_FIELDS = [
+    "name",
+    "email",
+    "phone",
+    "city",
+    "state",
+    "address",
+    "zipCode",
+    "category",
+    "otherReason",
+];

package/dist/models/chat.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"chat.model.d.ts","sourceRoot":"","sources":["../../src/models/chat.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAE,MAAM,8BAA8B,CAAC;AA6PrD,eAAO,MAAM,IAAI;;;;OAA4C,CAAC"}
+{"version":3,"file":"chat.model.d.ts","sourceRoot":"","sources":["../../src/models/chat.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAE,MAAM,8BAA8B,CAAC;AAsRrD,eAAO,MAAM,IAAI;;;;OAA4C,CAAC"}

package/dist/models/chat.model.js

@@ -141,12 +141,36 @@ const chatSchema = new mongoose_1.Schema({
     // ─────────────────────────────────────────────
     // STATUS
     // ─────────────────────────────────────────────
+    // "scripted": the company's script bot is running the chat (no agent yet, not in the agent
+    // queue). It becomes "waiting" when the script transfers it to a live agent.
     status: {
         type: String,
-        enum: ["waiting", "active", "shelved", "ended"],
+        enum: ["waiting", "active", "shelved", "ended", "scripted"],
         default: "waiting",
         index: true,
     },
+    // ─────────────────────────────────────────────
+    // SCRIPTED CHAT (script bot) STATE
+    // ─────────────────────────────────────────────
+    script: {
+        // The step (macro) currently waiting for the visitor's answer or choice.
+        currentMacro: { type: mongoose_1.Schema.Types.ObjectId, ref: "Macro" },
+        // Details the visitor gave, saved into lead form fields by question/choice steps.
+        collected: {
+            name: { type: String, trim: true },
+            email: { type: String, trim: true },
+            phone: { type: String, trim: true },
+            city: { type: String, trim: true },
+            state: { type: String, trim: true },
+            address: { type: String, trim: true },
+            zipCode: { type: String, trim: true },
+            category: { type: String, trim: true },
+            otherReason: { type: String, trim: true },
+        },
+        leadId: { type: mongoose_1.Schema.Types.ObjectId, ref: "Lead" },
+        leadSentAt: Date,
+        transferredAt: Date,
+    },
     leadStatus: {
         type: String,
         enum: ["none", "sent", "unsent"],

package/dist/models/company.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"company.model.d.ts","sourceRoot":"","sources":["../../src/models/company.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAA2B,MAAM,UAAU,CAAC;AACnD,OAAO,EAAE,QAAQ,EAAE,MAAM,iCAAiC,CAAC;AAoO3D,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
+{"version":3,"file":"company.model.d.ts","sourceRoot":"","sources":["../../src/models/company.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAA2B,MAAM,UAAU,CAAC;AACnD,OAAO,EAAE,QAAQ,EAAE,MAAM,iCAAiC,CAAC;AAuP3D,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}

package/dist/models/company.model.js

@@ -40,6 +40,25 @@ const companySchema = new mongoose_1.Schema({
     instructions: { type: String, trim: true },
     // Ops-controlled: the Client Dashboard only shows its "Client Instruction" box when this is on.
     clientInstructionEnabled: { type: Boolean, default: false },
+    // The script folders Ops picked for this company (Account > Script > Insert Vertical), in the
+    // order they were arranged. Agents see exactly these, in this order, when the company's chat
+    // lands, and so does the lead page's View Script panel.
+    scriptVerticals: {
+        type: [{ type: mongoose_1.Schema.Types.ObjectId, ref: "Vertical" }],
+        default: [],
+    },
+    // Scripted chats (Account Type "Script Bot Enabled"): the first step of the script, and this
+    // client's own wording for the messages the script bot sends on its own.
+    scriptBot: {
+        openingMacro: { type: mongoose_1.Schema.Types.ObjectId, ref: "Macro", default: null },
+        messages: {
+            invalidEmail: { type: String, trim: true },
+            invalidPhone: { type: String, trim: true },
+            missingPhone: { type: String, trim: true },
+            callUnavailable: { type: String, trim: true },
+            transferring: { type: String, trim: true },
+        },
+    },
     status: {
         type: String,
         enum: ["active", "inactive"],

package/dist/models/macro.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"macro.model.d.ts","sourceRoot":"","sources":["../../src/models/macro.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,MAAM,EAAW,MAAM,+BAA+B,CAAC;AA8FhE,eAAO,MAAM,KAAK;;;;OAA+C,CAAC;AAClE,eAAe,KAAK,CAAC"}
+{"version":3,"file":"macro.model.d.ts","sourceRoot":"","sources":["../../src/models/macro.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,MAAM,EAAiC,MAAM,+BAA+B,CAAC;AA4GtF,eAAO,MAAM,KAAK;;;;OAA+C,CAAC;AAClE,eAAe,KAAK,CAAC"}

package/dist/models/macro.model.js

@@ -35,6 +35,7 @@ var __importStar = (this && this.__importStar) || (function () {
 Object.defineProperty(exports, "__esModule", { value: true });
 exports.Macro = void 0;
 const mongoose_1 = __importStar(require("mongoose"));
+const macro_interface_1 = require("../interfaces/macro.interface");
 const optionSchema = new mongoose_1.Schema({
     text: {
         type: String,
@@ -76,7 +77,8 @@ const macroSchema = new mongoose_1.Schema({
     },
     type: {
         type: String,
-        enum: ["Text", "Consent", "Calendar", "SelfServeAppointment"], // 🚨 ADDED HERE
+        // "Question": a scripted-chat step that lets the visitor type one answer (see saveAnswerAs).
+        enum: ["Text", "Consent", "Calendar", "SelfServeAppointment", "Question"],
         required: [true, "Macro type is required"],
         default: "Text",
     },
@@ -121,6 +123,19 @@ const macroSchema = new mongoose_1.Schema({
         type: String,
         required: false,
     },
+    // Scripted chats: which lead form field the visitor's answer to this step is saved into --
+    // what they type on a Question step, or the option text they pick on a choice step.
+    saveAnswerAs: {
+        type: String,
+        enum: macro_interface_1.SCRIPT_ANSWER_FIELDS,
+    },
+    // Scripted chats: the step that follows a valid answer to a Question step. (Choice steps use
+    // each option's own mapping, which can follow any action.)
+    nextMacro: {
+        type: mongoose_1.Schema.Types.ObjectId,
+        ref: "Macro",
+        default: null,
+    },
 }, { timestamps: true });
 exports.Macro = mongoose_1.default.model("Macro", macroSchema);
 exports.default = exports.Macro;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "orbitx-core-models",
-  "version": "11.156.0",
+  "version": "11.158.0",
   "description": "Shared Mongoose models and interfaces for OrbitX services",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",