orbitx-core-models 11.145.0 → 11.149.0

package/dist/constants/ticketCategories.d.ts

@@ -40,4 +40,23 @@ export declare const ALL_TICKET_CATEGORY_OPTIONS: TicketCategoryOption[];
 /** Looks a category value up across every list (new + legacy, client + partner) -- for anywhere
  * that just needs the label/shape without caring which dashboard it came from. */
 export declare function findTicketCategoryOption(value?: string | null): TicketCategoryOption | undefined;
+/**
+ * Phase 28's "Category lists kept in settings" admin screen -- the only category values an admin
+ * is allowed to touch (their own sub-categories only, never the category itself). Every other
+ * category here (invoice-dispute, failed-withdrawal, failed-transfer -- the requiresInvoiceId
+ * ones with no subCategories array at all) has no sub-categories to edit in the first place.
+ */
+export declare const EDITABLE_SUBCATEGORY_KEYS: {
+    ownerType: "Company" | "Partner";
+    categoryValue: string;
+}[];
+/**
+ * Merges DB overrides onto the hardcoded defaults -- replaces just a matching category's
+ * subCategories array, never its value/label/requiresChatId/requiresInvoiceId, which always come
+ * from the code above. A category with no override keeps its hardcoded default list untouched.
+ */
+export declare function applySubCategoryOverrides(defaults: TicketCategoryOption[], overrides: {
+    categoryValue: string;
+    subCategories: TicketSubCategoryOption[];
+}[]): TicketCategoryOption[];
 //# sourceMappingURL=ticketCategories.d.ts.map

package/dist/constants/ticketCategories.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"ticketCategories.d.ts","sourceRoot":"","sources":["../../src/constants/ticketCategories.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;GAaG;AAEH,MAAM,WAAW,uBAAuB;IACtC,KAAK,EAAE,MAAM,CAAC;IACd,KAAK,EAAE,MAAM,CAAC;CACf;AAED,MAAM,WAAW,oBAAoB;IACnC,KAAK,EAAE,MAAM,CAAC;IACd,KAAK,EAAE,MAAM,CAAC;IACd,6FAA6F;IAC7F,aAAa,CAAC,EAAE,uBAAuB,EAAE,CAAC;IAC1C,iGAAiG;IACjG,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,uEAAuE;IACvE,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC7B;AAED,eAAO,MAAM,8BAA8B,EAAE,oBAAoB,EAqChE,CAAC;AAEF,eAAO,MAAM,+BAA+B,EAAE,oBAAoB,EAgCjE,CAAC;AAEF;;0FAE0F;AAC1F,eAAO,MAAM,qCAAqC,EAAE,oBAAoB,EAEvE,CAAC;AAEF,eAAO,MAAM,sCAAsC,EAAE,oBAAoB,EAMxE,CAAC;AAEF;;8EAE8E;AAC9E,eAAO,MAAM,2BAA2B,EAAE,oBAAoB,EAK7D,CAAC;AAOF;kFACkF;AAClF,wBAAgB,wBAAwB,CAAC,KAAK,CAAC,EAAE,MAAM,GAAG,IAAI,GAAG,oBAAoB,GAAG,SAAS,CAEhG;AAED;;;;;GAKG;AACH,eAAO,MAAM,yBAAyB,EAAE;IAAE,SAAS,EAAE,SAAS,GAAG,SAAS,CAAC;IAAC,aAAa,EAAE,MAAM,CAAA;CAAE,EAMlG,CAAC;AAEF;;;;GAIG;AACH,wBAAgB,yBAAyB,CACvC,QAAQ,EAAE,oBAAoB,EAAE,EAChC,SAAS,EAAE;IAAE,aAAa,EAAE,MAAM,CAAC;IAAC,aAAa,EAAE,uBAAuB,EAAE,CAAA;CAAE,EAAE,GAC/E,oBAAoB,EAAE,CAOxB"}

package/dist/constants/ticketCategories.js

@@ -14,8 +14,9 @@
  * Per the "no remapping" decision, those are shown as Legacy and never migrated.
  */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.ALL_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY = exports.CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY = exports.PARTNER_TICKET_CATEGORY_OPTIONS = exports.CLIENT_TICKET_CATEGORY_OPTIONS = void 0;
+exports.EDITABLE_SUBCATEGORY_KEYS = exports.ALL_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY = exports.CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY = exports.PARTNER_TICKET_CATEGORY_OPTIONS = exports.CLIENT_TICKET_CATEGORY_OPTIONS = void 0;
 exports.findTicketCategoryOption = findTicketCategoryOption;
+exports.applySubCategoryOverrides = applySubCategoryOverrides;
 exports.CLIENT_TICKET_CATEGORY_OPTIONS = [
     {
         value: "dispute-billable-lead",
@@ -119,3 +120,27 @@ function findOption(list, value) {
 function findTicketCategoryOption(value) {
     return findOption(exports.ALL_TICKET_CATEGORY_OPTIONS, value);
 }
+/**
+ * Phase 28's "Category lists kept in settings" admin screen -- the only category values an admin
+ * is allowed to touch (their own sub-categories only, never the category itself). Every other
+ * category here (invoice-dispute, failed-withdrawal, failed-transfer -- the requiresInvoiceId
+ * ones with no subCategories array at all) has no sub-categories to edit in the first place.
+ */
+exports.EDITABLE_SUBCATEGORY_KEYS = [
+    { ownerType: "Company", categoryValue: "dispute-billable-lead" },
+    { ownerType: "Company", categoryValue: "technical-support" },
+    { ownerType: "Company", categoryValue: "account-support" },
+    { ownerType: "Partner", categoryValue: "technical-support" },
+    { ownerType: "Partner", categoryValue: "account-support" },
+];
+/**
+ * Merges DB overrides onto the hardcoded defaults -- replaces just a matching category's
+ * subCategories array, never its value/label/requiresChatId/requiresInvoiceId, which always come
+ * from the code above. A category with no override keeps its hardcoded default list untouched.
+ */
+function applySubCategoryOverrides(defaults, overrides) {
+    const overrideByValue = new Map(overrides.map((o) => [o.categoryValue, o.subCategories]));
+    return defaults.map((opt) => opt.subCategories && overrideByValue.has(opt.value)
+        ? { ...opt, subCategories: overrideByValue.get(opt.value) }
+        : opt);
+}

package/dist/index.d.ts

@@ -73,10 +73,13 @@ import { IEmployee } from "./interfaces/employee.interface";
 import { ICallSession, CallSessionStatus, CallSessionDirection } from "./interfaces/callSession.interface";
 import { IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY } from "./interfaces/request.interface";
 import { ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, TICKET_STATUS_CLIENT_VIEW, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY } from "./interfaces/ticket.interface";
-import { TicketCategoryOption, TicketSubCategoryOption, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption } from "./constants/ticketCategories";
+import { TicketCategoryOption, TicketSubCategoryOption, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, EDITABLE_SUBCATEGORY_KEYS, applySubCategoryOverrides } from "./constants/ticketCategories";
+import { ITicketSubCategoryOverride } from "./interfaces/ticketCategoryOverride.interface";
+import { TicketSubCategoryOverride } from "./models/ticketCategoryOverride.model";
 import { IRole } from "./interfaces/role.interface";
 import { IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength } from "./interfaces/aiSummary.interface";
 import { IUpdate, UpdateDashboard, UpdateAudience, UpdateType } from "./interfaces/update.interface";
+import { updateEvents } from "./models/update.model";
 import { IEmailSenderMap } from "./interfaces/emailSenderMap.interface";
 import { TicketRoutingInput, TicketRoutingResult } from "./routing/ticketRouting";
 import { sanitizeTicketForRequester } from "./utils/ticketSanitize";
@@ -88,6 +91,6 @@ import { clientTree } from "./permissions/trees/client.tree";
 import { getTree, getAllKeys, getParentKey, getAncestorKeys } from "./permissions/treeUtils";
 import { resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, PermissionSource, ValidationResult } from "./permissions/resolve";
 import { roleSeeds, RoleSeed } from "./permissions/seeds/roles.seed";
-export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, EmailSenderMap, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, TICKET_STATUS_CLIENT_VIEW, sanitizeTicketForRequester, Role, AiSummarySettings, AiSummaryUsage, Update, resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
-export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
+export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, EmailSenderMap, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, EDITABLE_SUBCATEGORY_KEYS, applySubCategoryOverrides, TicketSubCategoryOverride, TICKET_STATUS_CLIENT_VIEW, sanitizeTicketForRequester, Role, AiSummarySettings, AiSummaryUsage, Update, updateEvents, resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
+export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, ITicketSubCategoryOverride, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AACA,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,eAAe,EAAE,MAAM,gCAAgC,CAAC;AACjE,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,SAAS,EAAE,MAAM,0BAA0B,CAAC;AACrD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,UAAU,EAAE,MAAM,2BAA2B,CAAC;AACvD,OAAO,EAAE,YAAY,EAAE,MAAM,6BAA6B,CAAC;AAC3D,OAAO,EAAE,mBAAmB,EAAE,MAAM,oCAAoC,CAAC;AACzE,OAAO,EAAE,KAAK,EAAE,MAAM,uBAAuB,CAAC;AAC9C,OAAO,EAAE,UAAU,EAAE,MAAM,6BAA6B,CAAC;AACzD,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,YAAY,EAAE,MAAM,6BAA6B,CAAC;AAC3D,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,KAAK,EAAE,MAAM,sBAAsB,CAAC;AAC7C,OAAO,EAAE,UAAU,EAAE,MAAM,2BAA2B,CAAC;AACvD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,QAAQ,EAAE,MAAM,yBAAyB,CAAC;AACnD,OAAO,EAAE,WAAW,EAAE,MAAM,4BAA4B,CAAC;AACzD,OAAO,EAAE,OAAO,EAAE,MAAM,wBAAwB,CAAC;AACjD,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,cAAc,EAAE,MAAM,+BAA+B,CAAC;AAC/D,OAAO,EAAE,IAAI,EAAE,MAAM,qBAAqB,CAAC;AAC3C,OAAO,EAAE,iBAAiB,EAAE,MAAM,kCAAkC,CAAC;AACrE,OAAO,EAAE,cAAc,EAAE,MAAM,+BAA+B,CAAC;AAC/D,OAAO,EAAE,MAAM,EAAE,MAAM,uBAAuB,CAAC;AAC/C,OAAO,EAAE,oBAAoB,EAAE,aAAa,EAAE,oBAAoB,EAAE,MAAM,yBAAyB,CAAC;AAGpG,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,MAAM,EAAE,MAAM,8BAA8B,CAAC;AACtD,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,QAAQ,EAAE,eAAe,EAAE,aAAa,EAAE,MAAM,gCAAgC,CAAC;AAC1F,OAAO,EAAE,gBAAgB,EAAE,oBAAoB,EAAE,WAAW,EAAE,WAAW,EAAE,MAAM,wCAAwC,CAAC;AAC1H,OAAO,EAAE,OAAO,EAAE,yBAAyB,EAAE,MAAM,+BAA+B,CAAC;AACnF,OAAO,EAAE,OAAO,EAAE,MAAM,+BAA+B,CAAC;AACxD,OAAO,EAAE,UAAU,EAAE,MAAM,kCAAkC,CAAC;AAC9D,OAAO,EAAE,YAAY,EAAE,MAAM,oCAAoC,CAAC;AAClE,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,WAAW,EAAE,MAAM,mCAAmC,CAAC;AAChE,OAAO,EAAE,aAAa,EAAE,MAAM,qCAAqC,CAAC;AACpE,OAAO,EAAE,oBAAoB,EAAE,MAAM,4CAA4C,CAAC;AAClF,OAAO,EAAE,MAAM,EAAE,MAAM,+BAA+B,CAAC;AACvD,OAAO,EAAE,WAAW,EAAE,MAAM,qCAAqC,CAAC;AAClE,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,aAAa,EAAE,MAAM,qCAAqC,CAAC;AACpE,OAAO,EAAE,OAAO,EAAE,kBAAkB,EAAE,MAAM,+BAA+B,CAAC;AAC5E,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,MAAM,EAAE,MAAM,8BAA8B,CAAC;AACtD,OAAO,EAAE,MAAM,EAAE,MAAM,8BAA8B,CAAC;AACtD,OAAO,EAAE,WAAW,EAAE,MAAM,mCAAmC,CAAC;AAChE,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,YAAY,EAAE,MAAM,oCAAoC,CAAC;AAClE,OAAO,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAC1D,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,SAAS,EAAE,MAAM,iCAAiC,CAAC;AAC5D,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,oBAAoB,EAAE,MAAM,oCAAoC,CAAC;AAC3G,OAAO,EACL,QAAQ,EACR,kBAAkB,EAClB,eAAe,EACf,qBAAqB,EACrB,aAAa,EACb,eAAe,EACf,aAAa,EACb,kBAAkB,EAClB,iCAAiC,EAClC,MAAM,gCAAgC,CAAC;AACxC,OAAO,EACL,OAAO,EACP,iBAAiB,EACjB,oBAAoB,EACpB,cAAc,EACd,cAAc,EACd,oBAAoB,EACpB,0BAA0B,EAC1B,qBAAqB,EACrB,2BAA2B,EAC3B,eAAe,EACf,YAAY,EACZ,YAAY,EACZ,cAAc,EACd,yBAAyB,EACzB,wBAAwB,EACxB,+BAA+B,EAC/B,yBAAyB,EACzB,gCAAgC,EACjC,MAAM,+BAA+B,CAAC;AACvC,OAAO,EACL,oBAAoB,EACpB,uBAAuB,EACvB,8BAA8B,EAC9B,+BAA+B,EAC/B,qCAAqC,EACrC,sCAAsC,EACtC,2BAA2B,EAC3B,wBAAwB,EACxB,yBAAyB,EACzB,yBAAyB,EAC1B,MAAM,8BAA8B,CAAC;AACtC,OAAO,EAAE,0BAA0B,EAAE,MAAM,+CAA+C,CAAC;AAC3F,OAAO,EAAE,yBAAyB,EAAE,MAAM,uCAAuC,CAAC;AAClF,OAAO,EAAE,KAAK,EAAE,MAAM,6BAA6B,CAAC;AACpD,OAAO,EAAE,kBAAkB,EAAE,iBAAiB,EAAE,eAAe,EAAE,eAAe,EAAE,MAAM,kCAAkC,CAAC;AAC3H,OAAO,EAAE,OAAO,EAAE,eAAe,EAAE,cAAc,EAAE,UAAU,EAAE,MAAM,+BAA+B,CAAC;AACrG,OAAO,EAAE,YAAY,EAAE,MAAM,uBAAuB,CAAC;AACrD,OAAO,EAAE,eAAe,EAAE,MAAM,uCAAuC,CAAC;AACxE,OAAO,EAAE,kBAAkB,EAAE,mBAAmB,EAAE,MAAM,yBAAyB,CAAC;AAClF,OAAO,EAAE,0BAA0B,EAAE,MAAM,wBAAwB,CAAC;AAGpE,OAAO,EAAE,SAAS,EAAE,cAAc,EAAE,UAAU,EAAE,MAAM,qBAAqB,CAAC;AAC5E,OAAO,EAAE,OAAO,EAAE,MAAM,8BAA8B,CAAC;AACvD,OAAO,EAAE,YAAY,EAAE,MAAM,mCAAmC,CAAC;AACjE,OAAO,EAAE,WAAW,EAAE,MAAM,kCAAkC,CAAC;AAC/D,OAAO,EAAE,UAAU,EAAE,MAAM,iCAAiC,CAAC;AAC7D,OAAO,EAAE,OAAO,EAAE,UAAU,EAAE,YAAY,EAAE,eAAe,EAAE,MAAM,yBAAyB,CAAC;AAC7F,OAAO,EACL,2BAA2B,EAC3B,aAAa,EACb,mBAAmB,EACnB,iBAAiB,EACjB,iBAAiB,EACjB,gBAAgB,EAChB,gBAAgB,EACjB,MAAM,uBAAuB,CAAC;AAC/B,OAAO,EAAE,SAAS,EAAE,QAAQ,EAAE,MAAM,gCAAgC,CAAC;AAErE,OAAO,EACL,IAAI,EACJ,OAAO,EACP,IAAI,EACJ,QAAQ,EACR,KAAK,EACL,OAAO,EACP,OAAO,EACP,eAAe,EACf,MAAM,EACN,MAAM,EACN,SAAS,EACT,WAAW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package/dist/index.js

@@ -1,7 +1,7 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.sanitizeTicketForRequester = exports.TICKET_STATUS_CLIENT_VIEW = exports.findTicketCategoryOption = exports.ALL_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY = exports.CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY = exports.PARTNER_TICKET_CATEGORY_OPTIONS = exports.CLIENT_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORIES_LEGACY = exports.PARTNER_TICKET_CATEGORIES = exports.CLIENT_TICKET_CATEGORIES_LEGACY = exports.CLIENT_TICKET_CATEGORIES = exports.EmailSenderMap = exports.Ticket = exports.REQUEST_SUBCATEGORIES_BY_CATEGORY = exports.REQUEST_CATEGORIES = exports.Request = exports.CallSession = exports.Employee = exports.Counter = exports.LoginOtp = exports.Session = exports.LeadDispute = exports.Invoice = exports.LeadLedger = exports.Agent = exports.Group = exports.Visitor = exports.Coupon = exports.Subscription = exports.Addon = exports.PlanOption = exports.Plan = exports.Product = exports.MonthlyTierSnapshot = exports.TierProgress = exports.TierConfig = exports.Lead = exports.Transaction = exports.StripeLog = exports.Wallet = exports.Review = exports.CompanySettings = exports.Company = exports.Partner = exports.Macro = exports.Vertical = exports.User = exports.Message = exports.Chat = void 0;
-exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = exports.getAllKeys = exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.OPEN_TICKET_STATUSES = exports.pickFromGroup = exports.resolveTicketRouting = exports.Update = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = void 0;
+exports.applySubCategoryOverrides = exports.EDITABLE_SUBCATEGORY_KEYS = exports.findTicketCategoryOption = exports.ALL_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY = exports.CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY = exports.PARTNER_TICKET_CATEGORY_OPTIONS = exports.CLIENT_TICKET_CATEGORY_OPTIONS = exports.PARTNER_TICKET_CATEGORIES_LEGACY = exports.PARTNER_TICKET_CATEGORIES = exports.CLIENT_TICKET_CATEGORIES_LEGACY = exports.CLIENT_TICKET_CATEGORIES = exports.EmailSenderMap = exports.Ticket = exports.REQUEST_SUBCATEGORIES_BY_CATEGORY = exports.REQUEST_CATEGORIES = exports.Request = exports.CallSession = exports.Employee = exports.Counter = exports.LoginOtp = exports.Session = exports.LeadDispute = exports.Invoice = exports.LeadLedger = exports.Agent = exports.Group = exports.Visitor = exports.Coupon = exports.Subscription = exports.Addon = exports.PlanOption = exports.Plan = exports.Product = exports.MonthlyTierSnapshot = exports.TierProgress = exports.TierConfig = exports.Lead = exports.Transaction = exports.StripeLog = exports.Wallet = exports.Review = exports.CompanySettings = exports.Company = exports.Partner = exports.Macro = exports.Vertical = exports.User = exports.Message = exports.Chat = void 0;
+exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = exports.getAllKeys = exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.OPEN_TICKET_STATUSES = exports.pickFromGroup = exports.resolveTicketRouting = exports.updateEvents = exports.Update = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = exports.sanitizeTicketForRequester = exports.TICKET_STATUS_CLIENT_VIEW = exports.TicketSubCategoryOverride = void 0;
 // MODELS
 const chat_model_1 = require("./models/chat.model");
 Object.defineProperty(exports, "Chat", { enumerable: true, get: function () { return chat_model_1.Chat; } });
@@ -103,6 +103,12 @@ Object.defineProperty(exports, "CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY", { enumer
 Object.defineProperty(exports, "PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY", { enumerable: true, get: function () { return ticketCategories_1.PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY; } });
 Object.defineProperty(exports, "ALL_TICKET_CATEGORY_OPTIONS", { enumerable: true, get: function () { return ticketCategories_1.ALL_TICKET_CATEGORY_OPTIONS; } });
 Object.defineProperty(exports, "findTicketCategoryOption", { enumerable: true, get: function () { return ticketCategories_1.findTicketCategoryOption; } });
+Object.defineProperty(exports, "EDITABLE_SUBCATEGORY_KEYS", { enumerable: true, get: function () { return ticketCategories_1.EDITABLE_SUBCATEGORY_KEYS; } });
+Object.defineProperty(exports, "applySubCategoryOverrides", { enumerable: true, get: function () { return ticketCategories_1.applySubCategoryOverrides; } });
+const ticketCategoryOverride_model_1 = require("./models/ticketCategoryOverride.model");
+Object.defineProperty(exports, "TicketSubCategoryOverride", { enumerable: true, get: function () { return ticketCategoryOverride_model_1.TicketSubCategoryOverride; } });
+const update_model_2 = require("./models/update.model");
+Object.defineProperty(exports, "updateEvents", { enumerable: true, get: function () { return update_model_2.updateEvents; } });
 const ticketSanitize_1 = require("./utils/ticketSanitize");
 Object.defineProperty(exports, "sanitizeTicketForRequester", { enumerable: true, get: function () { return ticketSanitize_1.sanitizeTicketForRequester; } });
 // PERMISSIONS

package/dist/interfaces/ticketCategoryOverride.interface.d.ts

@@ -0,0 +1,26 @@
+import { Document } from "mongoose";
+/**
+ * Phase 28's "Category lists kept in settings" admin screen. Only SUB-categories are made
+ * DB-editable here, deliberately -- a top-level category's own value drives real hardcoded
+ * business logic elsewhere (dispute-billable-lead/invoice-dispute trigger real dispute/refund
+ * code paths, requiresChatId/requiresInvoiceId gate real form fields), so letting an admin
+ * invent or rename a top-level category would be a real risk, not just an engineering
+ * nuisance. A sub-category is just a label on a dropdown -- safe to edit without a release.
+ *
+ * One document per (ownerType, categoryValue) pair that's actually been customized. No document
+ * for a category means it's still using the hardcoded default list in
+ * constants/ticketCategories.ts -- see EDITABLE_SUBCATEGORY_KEYS/applySubCategoryOverrides there
+ * for which categories this is allowed on and how the merge works.
+ */
+export interface ITicketSubCategoryOverride extends Document {
+    ownerType: "Company" | "Partner";
+    categoryValue: string;
+    subCategories: {
+        value: string;
+        label: string;
+    }[];
+    updatedByName?: string;
+    createdAt?: Date;
+    updatedAt?: Date;
+}
+//# sourceMappingURL=ticketCategoryOverride.interface.d.ts.map

package/dist/interfaces/ticketCategoryOverride.interface.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"ticketCategoryOverride.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/ticketCategoryOverride.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,UAAU,CAAC;AAEpC;;;;;;;;;;;;GAYG;AACH,MAAM,WAAW,0BAA2B,SAAQ,QAAQ;IAC1D,SAAS,EAAE,SAAS,GAAG,SAAS,CAAC;IACjC,aAAa,EAAE,MAAM,CAAC;IACtB,aAAa,EAAE;QAAE,KAAK,EAAE,MAAM,CAAC;QAAC,KAAK,EAAE,MAAM,CAAA;KAAE,EAAE,CAAC;IAClD,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}

package/dist/interfaces/ticketCategoryOverride.interface.js

@@ -0,0 +1,2 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/interfaces/update.interface.d.ts

@@ -13,7 +13,7 @@ export type UpdateDashboard = "ops" | "client" | "partner";
  * "broadcast" -- everyone on the given dashboard (an announcement with no specific target).
  */
 export type UpdateAudience = "user" | "company" | "partner" | "broadcast";
-export type UpdateType = "ticket_assigned" | "ticket_message" | "request_assigned" | "request_message" | "announcement" | "wallet_event" | "new_referral" | "review_status";
+export type UpdateType = "ticket_assigned" | "ticket_message" | "request_assigned" | "request_message" | "announcement" | "wallet_event" | "new_referral" | "review_status" | "billing_event";
 export interface IUpdate extends Document {
     dashboard: UpdateDashboard;
     audience: UpdateAudience;

package/dist/interfaces/update.interface.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"update.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/update.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAE3C;;;;;;GAMG;AACH,MAAM,MAAM,eAAe,GAAG,KAAK,GAAG,QAAQ,GAAG,SAAS,CAAC;AAE3D;;;;GAIG;AACH,MAAM,MAAM,cAAc,GAAG,MAAM,GAAG,SAAS,GAAG,SAAS,GAAG,WAAW,CAAC;AAE1E,MAAM,MAAM,UAAU,GAClB,iBAAiB,GACjB,gBAAgB,GAChB,kBAAkB,GAClB,iBAAiB,GACjB,cAAc,GACd,cAAc,GACd,cAAc,GACd,eAAe,CAAC;AAEpB,MAAM,WAAW,OAAQ,SAAQ,QAAQ;IACvC,SAAS,EAAE,eAAe,CAAC;IAC3B,QAAQ,EAAE,cAAc,CAAC;IACzB,sEAAsE;IACtE,MAAM,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,4EAA4E;IAC5E,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B,4EAA4E;IAC5E,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B,IAAI,EAAE,UAAU,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,oFAAoF;IACpF,IAAI,CAAC,EAAE,MAAM,CAAC;IACd;8DAC0D;IAC1D,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B;0FACsF;IACtF,MAAM,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;IACzB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}
+{"version":3,"file":"update.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/update.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAE3C;;;;;;GAMG;AACH,MAAM,MAAM,eAAe,GAAG,KAAK,GAAG,QAAQ,GAAG,SAAS,CAAC;AAE3D;;;;GAIG;AACH,MAAM,MAAM,cAAc,GAAG,MAAM,GAAG,SAAS,GAAG,SAAS,GAAG,WAAW,CAAC;AAE1E,MAAM,MAAM,UAAU,GAClB,iBAAiB,GACjB,gBAAgB,GAChB,kBAAkB,GAClB,iBAAiB,GACjB,cAAc,GACd,cAAc,GACd,cAAc,GACd,eAAe,GAIf,eAAe,CAAC;AAEpB,MAAM,WAAW,OAAQ,SAAQ,QAAQ;IACvC,SAAS,EAAE,eAAe,CAAC;IAC3B,QAAQ,EAAE,cAAc,CAAC;IACzB,sEAAsE;IACtE,MAAM,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,4EAA4E;IAC5E,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B,4EAA4E;IAC5E,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B,IAAI,EAAE,UAAU,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,oFAAoF;IACpF,IAAI,CAAC,EAAE,MAAM,CAAC;IACd;8DAC0D;IAC1D,SAAS,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC3B;0FACsF;IACtF,MAAM,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;IACzB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}

package/dist/models/ticketCategoryOverride.model.d.ts

@@ -0,0 +1,9 @@
+import mongoose from "mongoose";
+import { ITicketSubCategoryOverride } from "../interfaces/ticketCategoryOverride.interface";
+export declare const TicketSubCategoryOverride: mongoose.Model<ITicketSubCategoryOverride, {}, {}, {}, mongoose.Document<unknown, {}, ITicketSubCategoryOverride, {}, {}> & ITicketSubCategoryOverride & Required<{
+    _id: unknown;
+}> & {
+    __v: number;
+}, any>;
+export default TicketSubCategoryOverride;
+//# sourceMappingURL=ticketCategoryOverride.model.d.ts.map

package/dist/models/ticketCategoryOverride.model.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"ticketCategoryOverride.model.d.ts","sourceRoot":"","sources":["../../src/models/ticketCategoryOverride.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,0BAA0B,EAAE,MAAM,gDAAgD,CAAC;AAsB5F,eAAO,MAAM,yBAAyB;;;;OAGrC,CAAC;AACF,eAAe,yBAAyB,CAAC"}

package/dist/models/ticketCategoryOverride.model.js

@@ -0,0 +1,54 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.TicketSubCategoryOverride = void 0;
+const mongoose_1 = __importStar(require("mongoose"));
+const ticketSubCategoryOverrideSchema = new mongoose_1.Schema({
+    ownerType: { type: String, enum: ["Company", "Partner"], required: true },
+    categoryValue: { type: String, required: true, trim: true },
+    subCategories: {
+        type: [
+            {
+                value: { type: String, required: true, trim: true },
+                label: { type: String, required: true, trim: true },
+            },
+        ],
+        default: [],
+    },
+    updatedByName: { type: String, trim: true },
+}, { timestamps: true });
+ticketSubCategoryOverrideSchema.index({ ownerType: 1, categoryValue: 1 }, { unique: true });
+exports.TicketSubCategoryOverride = mongoose_1.default.model("TicketSubCategoryOverride", ticketSubCategoryOverrideSchema);
+exports.default = exports.TicketSubCategoryOverride;

package/dist/models/update.model.d.ts

@@ -1,5 +1,16 @@
 import mongoose from "mongoose";
+import { EventEmitter } from "events";
 import { IUpdate } from "../interfaces/update.interface";
+/**
+ * Phase 30's "Live Delivery" -- a lightweight, in-process ping bus, NOT a message queue. Each
+ * backend (ops/client/partner) requires this module once, so within that one Node process every
+ * Update.create()/save(), no matter which controller triggered it, fires the same "created"
+ * event here. Each backend's own sse.service.js listens for it and broadcasts a bare "something
+ * changed" ping to its own in-memory Set of connected SSE clients -- the real, audience-scoped
+ * data still only ever flows back out through the existing authorized getMyUpdates()-style REST
+ * endpoint, so this bus never needs to know or repeat who's allowed to see what.
+ */
+export declare const updateEvents: EventEmitter<[never]>;
 export declare const Update: mongoose.Model<IUpdate, {}, {}, {}, mongoose.Document<unknown, {}, IUpdate, {}, {}> & IUpdate & Required<{
     _id: unknown;
 }> & {

package/dist/models/update.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"update.model.d.ts","sourceRoot":"","sources":["../../src/models/update.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,OAAO,EAAE,MAAM,gCAAgC,CAAC;AAoDzD,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}
+{"version":3,"file":"update.model.d.ts","sourceRoot":"","sources":["../../src/models/update.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,YAAY,EAAE,MAAM,QAAQ,CAAC;AACtC,OAAO,EAAE,OAAO,EAAE,MAAM,gCAAgC,CAAC;AAEzD;;;;;;;;GAQG;AACH,eAAO,MAAM,YAAY,uBAAqB,CAAC;AA0D/C,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}

package/dist/models/update.model.js

@@ -33,8 +33,19 @@ var __importStar = (this && this.__importStar) || (function () {
     };
 })();
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.Update = void 0;
+exports.Update = exports.updateEvents = void 0;
 const mongoose_1 = __importStar(require("mongoose"));
+const events_1 = require("events");
+/**
+ * Phase 30's "Live Delivery" -- a lightweight, in-process ping bus, NOT a message queue. Each
+ * backend (ops/client/partner) requires this module once, so within that one Node process every
+ * Update.create()/save(), no matter which controller triggered it, fires the same "created"
+ * event here. Each backend's own sse.service.js listens for it and broadcasts a bare "something
+ * changed" ping to its own in-memory Set of connected SSE clients -- the real, audience-scoped
+ * data still only ever flows back out through the existing authorized getMyUpdates()-style REST
+ * endpoint, so this bus never needs to know or repeat who's allowed to see what.
+ */
+exports.updateEvents = new events_1.EventEmitter();
 const updateSchema = new mongoose_1.Schema({
     dashboard: {
         type: String,
@@ -61,6 +72,7 @@ const updateSchema = new mongoose_1.Schema({
             "wallet_event",
             "new_referral",
             "review_status",
+            "billing_event",
         ],
         required: true,
         index: true,
@@ -79,5 +91,9 @@ updateSchema.index({ dashboard: 1, audience: 1, partnerId: 1, createdAt: -1 });
 // Updates are a feed, not a permanent record -- 90 days matches the retention line already shown
 // in the Ops Notifications settings UI ("Updates are kept for 90 days either way").
 updateSchema.index({ createdAt: 1 }, { expireAfterSeconds: 60 * 60 * 24 * 90 });
+// Fires on every Update.create()/doc.save() in this process -- see updateEvents above.
+updateSchema.post("save", function (doc) {
+    exports.updateEvents.emit("created", doc);
+});
 exports.Update = mongoose_1.default.model("Update", updateSchema);
 exports.default = exports.Update;

package/dist/routing/ticketRouting.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ticketRouting.d.ts","sourceRoot":"","sources":["../../src/routing/ticketRouting.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAMjC,OAAO,EAAE,eAAe,EAAE,cAAc,EAAE,MAAM,gCAAgC,CAAC;AAoBjF,eAAO,MAAM,oBAAoB,0EAKvB,CAAC;AAEX,MAAM,WAAW,kBAAkB;IACjC,SAAS,EAAE,eAAe,CAAC;IAC3B,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,CAAC;IACjC,QAAQ,CAAC,EAAE,cAAc,CAAC;CAC3B;AAED,MAAM,WAAW,mBAAmB;IAClC,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC5B,WAAW,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;CAC/B;AAED,wBAAsB,aAAa,CAAC,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,GAAG,OAAO,CAAC,KAAK,CAAC,QAAQ,GAAG,SAAS,CAAC,CA2BzG;AAED,wBAAsB,oBAAoB,CAAC,MAAM,EAAE,kBAAkB,GAAG,OAAO,CAAC,mBAAmB,CAAC,CA0BnG"}
+{"version":3,"file":"ticketRouting.d.ts","sourceRoot":"","sources":["../../src/routing/ticketRouting.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAMjC,OAAO,EAAE,eAAe,EAAE,cAAc,EAAE,MAAM,gCAAgC,CAAC;AAoBjF,eAAO,MAAM,oBAAoB,0EAKvB,CAAC;AAEX,MAAM,WAAW,kBAAkB;IACjC,SAAS,EAAE,eAAe,CAAC;IAC3B,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,CAAC;IACjC,QAAQ,CAAC,EAAE,cAAc,CAAC;CAC3B;AAED,MAAM,WAAW,mBAAmB;IAClC,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC5B,WAAW,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;CAC/B;AAED,wBAAsB,aAAa,CAAC,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,GAAG,OAAO,CAAC,KAAK,CAAC,QAAQ,GAAG,SAAS,CAAC,CA2BzG;AAED,wBAAsB,oBAAoB,CAAC,MAAM,EAAE,kBAAkB,GAAG,OAAO,CAAC,mBAAmB,CAAC,CAmCnG"}

package/dist/routing/ticketRouting.js

@@ -62,14 +62,23 @@ async function pickFromGroup(groupId) {
     return (_a = eligible[0]) === null || _a === void 0 ? void 0 : _a.id;
 }
 async function resolveTicketRouting(ticket) {
+    var _a, _b;
     const followerIds = [];
     let assigneeId;
     // `any` here deliberately -- Company and Partner are two distinct Mongoose models with
     // differently-typed findById overloads that TS can't unify through a variable holding either.
     const Owner = ticket.ownerType === "Partner" ? partner_model_1.Partner : company_model_1.Company;
-    const owner = await Owner.findById(ticket.ownerId).select("groupId accountManager").lean();
-    if (owner === null || owner === void 0 ? void 0 : owner.accountManager)
-        followerIds.push(owner.accountManager);
+    // Real bug, found and fixed here: this selected a top-level `accountManager` field that
+    // exists on neither model (Company's is nested at basicInfo.accountManager, Partner's at
+    // accountInfo.accountManager) -- the Account Manager has never actually been auto-added as a
+    // ticket follower, on any ticket, since this was built, despite the model's own comment saying
+    // they always are.
+    const owner = await Owner.findById(ticket.ownerId)
+        .select("groupId basicInfo.accountManager accountInfo.accountManager")
+        .lean();
+    const accountManagerId = ticket.ownerType === "Partner" ? (_a = owner === null || owner === void 0 ? void 0 : owner.accountInfo) === null || _a === void 0 ? void 0 : _a.accountManager : (_b = owner === null || owner === void 0 ? void 0 : owner.basicInfo) === null || _b === void 0 ? void 0 : _b.accountManager;
+    if (accountManagerId)
+        followerIds.push(accountManagerId);
     // Rule 1: the owner's own group (Company only today -- Partner has no groupId field yet).
     if (ticket.ownerType === "Company" && (owner === null || owner === void 0 ? void 0 : owner.groupId)) {
         const group = await group_model_1.Group.findOne({ _id: owner.groupId, isActive: true }).select("_id").lean();

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "orbitx-core-models",
-  "version": "11.145.0",
+  "version": "11.149.0",
   "description": "Shared Mongoose models and interfaces for OrbitX services",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",