orbitx-core-models 11.144.0 → 11.146.0

package/dist/index.d.ts

@@ -71,7 +71,7 @@ import { ISession } from "./interfaces/session.interface";
 import { ILoginOtp } from "./interfaces/loginOtp.interface";
 import { IEmployee } from "./interfaces/employee.interface";
 import { ICallSession, CallSessionStatus, CallSessionDirection } from "./interfaces/callSession.interface";
-import { IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, RequestCategory, RequestStatus, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY } from "./interfaces/request.interface";
+import { IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY } from "./interfaces/request.interface";
 import { ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, TICKET_STATUS_CLIENT_VIEW, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY } from "./interfaces/ticket.interface";
 import { TicketCategoryOption, TicketSubCategoryOption, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption } from "./constants/ticketCategories";
 import { IRole } from "./interfaces/role.interface";
@@ -89,5 +89,5 @@ import { getTree, getAllKeys, getParentKey, getAncestorKeys } from "./permission
 import { resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, PermissionSource, ValidationResult } from "./permissions/resolve";
 import { roleSeeds, RoleSeed } from "./permissions/seeds/roles.seed";
 export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, EmailSenderMap, CLIENT_TICKET_CATEGORIES, CLIENT_TICKET_CATEGORIES_LEGACY, PARTNER_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES_LEGACY, CLIENT_TICKET_CATEGORY_OPTIONS, PARTNER_TICKET_CATEGORY_OPTIONS, CLIENT_TICKET_CATEGORY_OPTIONS_LEGACY, PARTNER_TICKET_CATEGORY_OPTIONS_LEGACY, ALL_TICKET_CATEGORY_OPTIONS, findTicketCategoryOption, TICKET_STATUS_CLIENT_VIEW, sanitizeTicketForRequester, Role, AiSummarySettings, AiSummaryUsage, Update, resolveTicketRouting, pickFromGroup, OPEN_TICKET_STATUSES, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
-export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
+export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, IRequestField, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, ITicketMessage, IEmailSenderMap, TicketCategory, ClientTicketCategory, ClientTicketCategoryLegacy, PartnerTicketCategory, PartnerTicketCategoryLegacy, TicketCategoryOption, TicketSubCategoryOption, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, TicketRoutingInput, TicketRoutingResult, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
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package/dist/interfaces/request.interface.d.ts

@@ -55,12 +55,24 @@ export interface IRequestActivityEntry {
     to?: string;
     createdAt: Date;
 }
+/** One structured field of a category-specific request, e.g. { key: "Owner's Phone", value:
+ * "555-0142" } -- Phase 29's "each category shows only its own fields", derived from that
+ * category's own REQUEST_SUBCATEGORIES_BY_CATEGORY list rather than a single freeform
+ * description. `subCategory` is kept for continuity (existing listing filters/columns already
+ * key off it) and is set to the first field's key. */
+export interface IRequestField {
+    key: string;
+    value: string;
+}
 export interface IRequest extends Document {
     requestId: string;
     companyId: Types.ObjectId;
     category: RequestCategory;
     subCategory: string;
     description: string;
+    /** Category-specific structured answers -- see IRequestField. Optional: an older request
+     * predating this, or one submitted with only the freeform description, has none. */
+    fields?: IRequestField[];
     attachment?: IRequestAttachment;
     requestedBy: Types.ObjectId;
     status: RequestStatus;

package/dist/interfaces/request.interface.d.ts.map

@@ -1 +1 @@
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package/dist/models/request.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"request.model.d.ts","sourceRoot":"","sources":["../../src/models/request.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EACL,QAAQ,EAMT,MAAM,iCAAiC,CAAC;AAmJzC,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
+{"version":3,"file":"request.model.d.ts","sourceRoot":"","sources":["../../src/models/request.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EACL,QAAQ,EAOT,MAAM,iCAAiC,CAAC;AA+JzC,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}

package/dist/models/request.model.js

@@ -37,6 +37,10 @@ exports.Request = void 0;
 const mongoose_1 = __importStar(require("mongoose"));
 const counter_model_1 = require("./counter.model");
 const request_interface_1 = require("../interfaces/request.interface");
+const requestFieldSchema = new mongoose_1.Schema({
+    key: { type: String, required: true, trim: true, maxlength: 150 },
+    value: { type: String, required: true, trim: true, maxlength: 2000 },
+}, { _id: false });
 const requestAttachmentSchema = new mongoose_1.Schema({
     url: { type: String, required: true, trim: true },
     s3Key: { type: String, required: true, trim: true },
@@ -95,6 +99,10 @@ const requestSchema = new mongoose_1.Schema({
         trim: true,
         maxlength: [5000, "Description cannot exceed 5000 characters"],
     },
+    fields: {
+        type: [requestFieldSchema],
+        default: [],
+    },
     attachment: requestAttachmentSchema,
     requestedBy: {
         type: mongoose_1.Schema.Types.ObjectId,

package/dist/routing/ticketRouting.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"ticketRouting.d.ts","sourceRoot":"","sources":["../../src/routing/ticketRouting.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAMjC,OAAO,EAAE,eAAe,EAAE,cAAc,EAAE,MAAM,gCAAgC,CAAC;AAoBjF,eAAO,MAAM,oBAAoB,0EAKvB,CAAC;AAEX,MAAM,WAAW,kBAAkB;IACjC,SAAS,EAAE,eAAe,CAAC;IAC3B,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,CAAC;IACjC,QAAQ,CAAC,EAAE,cAAc,CAAC;CAC3B;AAED,MAAM,WAAW,mBAAmB;IAClC,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC5B,WAAW,EAAE,KAAK,CAAC,QAAQ,EAAE,CAAC;CAC/B;AAED,wBAAsB,aAAa,CAAC,OAAO,EAAE,KAAK,CAAC,QAAQ,GAAG,MAAM,GAAG,OAAO,CAAC,KAAK,CAAC,QAAQ,GAAG,SAAS,CAAC,CA2BzG;AAED,wBAAsB,oBAAoB,CAAC,MAAM,EAAE,kBAAkB,GAAG,OAAO,CAAC,mBAAmB,CAAC,CAmCnG"}

package/dist/routing/ticketRouting.js

@@ -62,14 +62,23 @@ async function pickFromGroup(groupId) {
     return (_a = eligible[0]) === null || _a === void 0 ? void 0 : _a.id;
 }
 async function resolveTicketRouting(ticket) {
+    var _a, _b;
     const followerIds = [];
     let assigneeId;
     // `any` here deliberately -- Company and Partner are two distinct Mongoose models with
     // differently-typed findById overloads that TS can't unify through a variable holding either.
     const Owner = ticket.ownerType === "Partner" ? partner_model_1.Partner : company_model_1.Company;
-    const owner = await Owner.findById(ticket.ownerId).select("groupId accountManager").lean();
-    if (owner === null || owner === void 0 ? void 0 : owner.accountManager)
-        followerIds.push(owner.accountManager);
+    // Real bug, found and fixed here: this selected a top-level `accountManager` field that
+    // exists on neither model (Company's is nested at basicInfo.accountManager, Partner's at
+    // accountInfo.accountManager) -- the Account Manager has never actually been auto-added as a
+    // ticket follower, on any ticket, since this was built, despite the model's own comment saying
+    // they always are.
+    const owner = await Owner.findById(ticket.ownerId)
+        .select("groupId basicInfo.accountManager accountInfo.accountManager")
+        .lean();
+    const accountManagerId = ticket.ownerType === "Partner" ? (_a = owner === null || owner === void 0 ? void 0 : owner.accountInfo) === null || _a === void 0 ? void 0 : _a.accountManager : (_b = owner === null || owner === void 0 ? void 0 : owner.basicInfo) === null || _b === void 0 ? void 0 : _b.accountManager;
+    if (accountManagerId)
+        followerIds.push(accountManagerId);
     // Rule 1: the owner's own group (Company only today -- Partner has no groupId field yet).
     if (ticket.ownerType === "Company" && (owner === null || owner === void 0 ? void 0 : owner.groupId)) {
         const group = await group_model_1.Group.findOne({ _id: owner.groupId, isActive: true }).select("_id").lean();

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "orbitx-core-models",
-  "version": "11.144.0",
+  "version": "11.146.0",
   "description": "Shared Mongoose models and interfaces for OrbitX services",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",