orbitx-core-models 11.137.0 → 11.139.0

package/dist/index.d.ts

@@ -36,6 +36,7 @@ import { Ticket } from "./models/ticket.model";
 import { Role } from "./models/role.model";
 import { AiSummarySettings } from "./models/aiSummarySettings.model";
 import { AiSummaryUsage } from "./models/aiSummaryUsage.model";
+import { Update } from "./models/update.model";
 import { IChat } from "./interfaces/chat.interface";
 import { IMacro } from "./interfaces/macro.interface";
 import { IVertical } from "./interfaces/vertical.interface";
@@ -72,6 +73,7 @@ import { IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, R
 import { ITicket, ITicketAttachment, ITicketActivityEntry, TicketCategory, ClientTicketCategory, PartnerTicketCategory, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, TICKET_STATUS_CLIENT_VIEW, CLIENT_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES } from "./interfaces/ticket.interface";
 import { IRole } from "./interfaces/role.interface";
 import { IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength } from "./interfaces/aiSummary.interface";
+import { IUpdate, UpdateDashboard, UpdateAudience, UpdateType } from "./interfaces/update.interface";
 import { Dashboard, PermissionNode, DASHBOARDS } from "./permissions/types";
 import { opsTree } from "./permissions/trees/ops.tree";
 import { employeeTree } from "./permissions/trees/employee.tree";
@@ -80,6 +82,6 @@ import { clientTree } from "./permissions/trees/client.tree";
 import { getTree, getAllKeys, getParentKey, getAncestorKeys } from "./permissions/treeUtils";
 import { resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, PermissionSource, ValidationResult } from "./permissions/resolve";
 import { roleSeeds, RoleSeed } from "./permissions/seeds/roles.seed";
-export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, CLIENT_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES, TICKET_STATUS_CLIENT_VIEW, Role, AiSummarySettings, AiSummaryUsage, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
-export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, TicketCategory, ClientTicketCategory, PartnerTicketCategory, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
+export { Chat, Message, User, Vertical, Macro, Partner, Company, CompanySettings, Review, Wallet, StripeLog, Transaction, Lead, TierConfig, TierProgress, MonthlyTierSnapshot, Product, Plan, PlanOption, Addon, Subscription, Coupon, Visitor, Group, Agent, LeadLedger, Invoice, LeadDispute, Session, LoginOtp, Counter, Employee, CallSession, Request, REQUEST_CATEGORIES, REQUEST_SUBCATEGORIES_BY_CATEGORY, Ticket, CLIENT_TICKET_CATEGORIES, PARTNER_TICKET_CATEGORIES, TICKET_STATUS_CLIENT_VIEW, Role, AiSummarySettings, AiSummaryUsage, Update, opsTree, employeeTree, partnerTree, clientTree, DASHBOARDS, getTree, getAllKeys, getParentKey, getAncestorKeys, resolveEffectivePermissions, hasPermission, validateGrantedKeys, validateExtraKeys, getFullAccessKeys, roleSeeds, };
+export type { IChat, IMessage, IUser, IVertical, IMacro, IPartner, ICompany, IOnboardingStep, ITwilioConfig, ICompanySettings, ICallConnectSettings, ILeadConfig, ILeadFields, IReview, IReviewStatusHistoryEntry, IWallet, IStripeLog, ITransaction, ILead, ITierConfig, ITierProgress, IMonthlyTierSnapshot, IProduct, IPlan, IPlanOption, IAddon, ISubscription, ICoupon, CouponDiscountType, IVisitor, IGroup, IAgent, ILeadLedger, IInvoice, ILeadDispute, ISession, ILoginOtp, IEmployee, ICallSession, CallSessionStatus, CallSessionDirection, IRequest, IRequestAttachment, IRequestMessage, IRequestActivityEntry, RequestCategory, RequestStatus, ITicket, ITicketAttachment, ITicketActivityEntry, TicketCategory, ClientTicketCategory, PartnerTicketCategory, TicketOwnerType, TicketSource, TicketStatus, TicketPriority, IRole, IAiSummarySettings, IAiSummaryExample, IAiSummaryUsage, AiSummaryLength, IUpdate, UpdateDashboard, UpdateAudience, UpdateType, Dashboard, PermissionNode, PermissionSource, ValidationResult, RoleSeed, };
 //# sourceMappingURL=index.d.ts.map

package/dist/index.d.ts.map

@@ -1 +1 @@
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package/dist/index.js

@@ -1,7 +1,7 @@
 "use strict";
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.getAllKeys = exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = exports.TICKET_STATUS_CLIENT_VIEW = exports.PARTNER_TICKET_CATEGORIES = exports.CLIENT_TICKET_CATEGORIES = exports.Ticket = exports.REQUEST_SUBCATEGORIES_BY_CATEGORY = exports.REQUEST_CATEGORIES = exports.Request = exports.CallSession = exports.Employee = exports.Counter = exports.LoginOtp = exports.Session = exports.LeadDispute = exports.Invoice = exports.LeadLedger = exports.Agent = exports.Group = exports.Visitor = exports.Coupon = exports.Subscription = exports.Addon = exports.PlanOption = exports.Plan = exports.Product = exports.MonthlyTierSnapshot = exports.TierProgress = exports.TierConfig = exports.Lead = exports.Transaction = exports.StripeLog = exports.Wallet = exports.Review = exports.CompanySettings = exports.Company = exports.Partner = exports.Macro = exports.Vertical = exports.User = exports.Message = exports.Chat = void 0;
-exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = void 0;
+exports.getTree = exports.DASHBOARDS = exports.clientTree = exports.partnerTree = exports.employeeTree = exports.opsTree = exports.Update = exports.AiSummaryUsage = exports.AiSummarySettings = exports.Role = exports.TICKET_STATUS_CLIENT_VIEW = exports.PARTNER_TICKET_CATEGORIES = exports.CLIENT_TICKET_CATEGORIES = exports.Ticket = exports.REQUEST_SUBCATEGORIES_BY_CATEGORY = exports.REQUEST_CATEGORIES = exports.Request = exports.CallSession = exports.Employee = exports.Counter = exports.LoginOtp = exports.Session = exports.LeadDispute = exports.Invoice = exports.LeadLedger = exports.Agent = exports.Group = exports.Visitor = exports.Coupon = exports.Subscription = exports.Addon = exports.PlanOption = exports.Plan = exports.Product = exports.MonthlyTierSnapshot = exports.TierProgress = exports.TierConfig = exports.Lead = exports.Transaction = exports.StripeLog = exports.Wallet = exports.Review = exports.CompanySettings = exports.Company = exports.Partner = exports.Macro = exports.Vertical = exports.User = exports.Message = exports.Chat = void 0;
+exports.roleSeeds = exports.getFullAccessKeys = exports.validateExtraKeys = exports.validateGrantedKeys = exports.hasPermission = exports.resolveEffectivePermissions = exports.getAncestorKeys = exports.getParentKey = exports.getAllKeys = void 0;
 // MODELS
 const chat_model_1 = require("./models/chat.model");
 Object.defineProperty(exports, "Chat", { enumerable: true, get: function () { return chat_model_1.Chat; } });
@@ -79,6 +79,8 @@ const aiSummarySettings_model_1 = require("./models/aiSummarySettings.model");
 Object.defineProperty(exports, "AiSummarySettings", { enumerable: true, get: function () { return aiSummarySettings_model_1.AiSummarySettings; } });
 const aiSummaryUsage_model_1 = require("./models/aiSummaryUsage.model");
 Object.defineProperty(exports, "AiSummaryUsage", { enumerable: true, get: function () { return aiSummaryUsage_model_1.AiSummaryUsage; } });
+const update_model_1 = require("./models/update.model");
+Object.defineProperty(exports, "Update", { enumerable: true, get: function () { return update_model_1.Update; } });
 const request_interface_1 = require("./interfaces/request.interface");
 Object.defineProperty(exports, "REQUEST_CATEGORIES", { enumerable: true, get: function () { return request_interface_1.REQUEST_CATEGORIES; } });
 Object.defineProperty(exports, "REQUEST_SUBCATEGORIES_BY_CATEGORY", { enumerable: true, get: function () { return request_interface_1.REQUEST_SUBCATEGORIES_BY_CATEGORY; } });

package/dist/interfaces/ticket.interface.d.ts

@@ -98,6 +98,9 @@ export interface ITicket extends Document {
     /** The Ops User (Support Agent/Manager, or any Ops role with tickets.updateTicket) currently
      * responsible for this ticket. Unset means it's sitting in an unassigned pool. */
     assigneeId?: Types.ObjectId;
+    /** Watchers who see the ticket without owning it -- e.g. the owner's Account Manager is always
+     * added here by the routing engine, regardless of who it's assigned to. */
+    followerIds?: Types.ObjectId[];
     /** Legacy single-field reply, superseded by `messages` -- kept read-only for continuity on older tickets. */
     remarks?: string;
     messages?: ITicketMessage[];

package/dist/interfaces/ticket.interface.d.ts.map

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package/dist/interfaces/update.interface.d.ts

@@ -0,0 +1,40 @@
+import { Document, Types } from "mongoose";
+/**
+ * One shared feed model backs the "Updates" list on all three dashboards (Ops/Client/Partner)
+ * plus the sidebar's red unread badge, and doubles as how an Announcement reaches people --
+ * an announcement is just an Update with `type: "announcement"` and a broadcast audience,
+ * matching the plan's "live Updates + red badges + announcements" as one linked feature rather
+ * than three separate ones.
+ */
+export type UpdateDashboard = "ops" | "client" | "partner";
+/**
+ * "user" -- one specific person (e.g. "a ticket was assigned to you").
+ * "company" / "partner" -- everyone logged into that one account (e.g. a wallet event).
+ * "broadcast" -- everyone on the given dashboard (an announcement with no specific target).
+ */
+export type UpdateAudience = "user" | "company" | "partner" | "broadcast";
+export type UpdateType = "ticket_assigned" | "ticket_message" | "request_assigned" | "request_message" | "announcement" | "wallet_event" | "new_referral" | "review_status";
+export interface IUpdate extends Document {
+    dashboard: UpdateDashboard;
+    audience: UpdateAudience;
+    /** Set when audience is "user" -- the one User this update is for. */
+    userId?: Types.ObjectId;
+    /** Set when audience is "company" -- every user on that Company sees it. */
+    companyId?: Types.ObjectId;
+    /** Set when audience is "partner" -- every user on that Partner sees it. */
+    partnerId?: Types.ObjectId;
+    type: UpdateType;
+    title: string;
+    body?: string;
+    /** Frontend route to open when the update is clicked, e.g. "/tickets/view/<id>". */
+    link?: string;
+    /** Who triggered it -- the assigning agent, the announcement's author, etc. Absent for
+     * system-generated updates with no single human cause. */
+    createdBy?: Types.ObjectId;
+    /** Who has marked this one read. A user-audience update effectively has one entry once read;
+     * a broadcast/company/partner one can accumulate many as different people open it. */
+    readBy: Types.ObjectId[];
+    createdAt?: Date;
+    updatedAt?: Date;
+}
+//# sourceMappingURL=update.interface.d.ts.map

package/dist/interfaces/update.interface.d.ts.map

@@ -0,0 +1 @@
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package/dist/interfaces/update.interface.js

@@ -0,0 +1,2 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/models/ticket.model.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ticket.model.d.ts","sourceRoot":"","sources":["../../src/models/ticket.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EACL,OAAO,EAIR,MAAM,gCAAgC,CAAC;AAkNxC,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}
+{"version":3,"file":"ticket.model.d.ts","sourceRoot":"","sources":["../../src/models/ticket.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EACL,OAAO,EAIR,MAAM,gCAAgC,CAAC;AAuNxC,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}

package/dist/models/ticket.model.js

@@ -149,6 +149,11 @@ const ticketSchema = new mongoose_1.Schema({
         ref: "User",
         index: true,
     },
+    followerIds: {
+        type: [mongoose_1.Schema.Types.ObjectId],
+        ref: "User",
+        default: [],
+    },
     remarks: {
         type: String,
         trim: true,

package/dist/models/update.model.d.ts

@@ -0,0 +1,9 @@
+import mongoose from "mongoose";
+import { IUpdate } from "../interfaces/update.interface";
+export declare const Update: mongoose.Model<IUpdate, {}, {}, {}, mongoose.Document<unknown, {}, IUpdate, {}, {}> & IUpdate & Required<{
+    _id: unknown;
+}> & {
+    __v: number;
+}, any>;
+export default Update;
+//# sourceMappingURL=update.model.d.ts.map

package/dist/models/update.model.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"update.model.d.ts","sourceRoot":"","sources":["../../src/models/update.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,OAAO,EAAE,MAAM,gCAAgC,CAAC;AAoDzD,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}

package/dist/models/update.model.js

@@ -0,0 +1,83 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.Update = void 0;
+const mongoose_1 = __importStar(require("mongoose"));
+const updateSchema = new mongoose_1.Schema({
+    dashboard: {
+        type: String,
+        enum: ["ops", "client", "partner"],
+        required: true,
+        index: true,
+    },
+    audience: {
+        type: String,
+        enum: ["user", "company", "partner", "broadcast"],
+        required: true,
+    },
+    userId: { type: mongoose_1.Schema.Types.ObjectId, ref: "User", index: true },
+    companyId: { type: mongoose_1.Schema.Types.ObjectId, ref: "Company", index: true },
+    partnerId: { type: mongoose_1.Schema.Types.ObjectId, ref: "Partner", index: true },
+    type: {
+        type: String,
+        enum: [
+            "ticket_assigned",
+            "ticket_message",
+            "request_assigned",
+            "request_message",
+            "announcement",
+            "wallet_event",
+            "new_referral",
+            "review_status",
+        ],
+        required: true,
+        index: true,
+    },
+    title: { type: String, required: true, trim: true, maxlength: 200 },
+    body: { type: String, trim: true, maxlength: 2000 },
+    link: { type: String, trim: true, maxlength: 300 },
+    createdBy: { type: mongoose_1.Schema.Types.ObjectId, ref: "User" },
+    readBy: { type: [mongoose_1.Schema.Types.ObjectId], ref: "User", default: [] },
+}, { timestamps: true });
+// The feed is always read as "mine on this dashboard, newest first" -- one compound index covers
+// every real query shape (user-targeted, company-targeted, partner-targeted, broadcast).
+updateSchema.index({ dashboard: 1, audience: 1, userId: 1, createdAt: -1 });
+updateSchema.index({ dashboard: 1, audience: 1, companyId: 1, createdAt: -1 });
+updateSchema.index({ dashboard: 1, audience: 1, partnerId: 1, createdAt: -1 });
+// Updates are a feed, not a permanent record -- 90 days matches the retention line already shown
+// in the Ops Notifications settings UI ("Updates are kept for 90 days either way").
+updateSchema.index({ createdAt: 1 }, { expireAfterSeconds: 60 * 60 * 24 * 90 });
+exports.Update = mongoose_1.default.model("Update", updateSchema);
+exports.default = exports.Update;

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "orbitx-core-models",
-  "version": "11.137.0",
+  "version": "11.139.0",
   "description": "Shared Mongoose models and interfaces for OrbitX services",
   "main": "dist/index.js",
   "types": "dist/index.d.ts",