orbitx-core-models 11.127.0 → 11.130.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -32,6 +32,17 @@ export interface IChat {
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  }>;
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  status: "waiting" | "active" | "shelved" | "ended";
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  leadStatus: "none" | "sent" | "unsent";
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+ /** Set by chat-service's missed-chat.worker.js. "timeout" = sat in
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+ * status:"waiting" too long with no agent; "abandoned" = the visitor
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+ * disconnected while still waiting. Purely observational -- doesn't
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+ * change routing. Unset while a chat hasn't been flagged. */
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+ missedReason?: "timeout" | "abandoned";
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+ missedAt?: Date;
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+ /** Stamped by chatforce-backend's visitor socket handler when a visitor's
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+ * connection drops while their chat is still status:"waiting"; cleared on
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+ * reconnect. missed-chat.worker.js promotes this to missedReason:"abandoned"
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+ * after a short grace period. */
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+ visitorDisconnectedAt?: Date;
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  routingScenario: "OXP_24_7" | "OXP_BUSINESS_HOURS" | "CLIENT_HOURS_OXP_AFTER" | "CLIENT_AND_OXP_HOURS";
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  initiatedVia: "CTA_FLOAT" | "CTA_WIDGET" | "DIRECT_MESSAGE" | "EXIT_POPUP";
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  ipAddress?: string;
@@ -1 +1 @@
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- {"version":3,"file":"chat.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/chat.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAEjC,MAAM,WAAW,KAAK;IACpB,GAAG,CAAC,EAAE,MAAM,CAAC;IACb,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,SAAS,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,SAAS,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,OAAO,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,cAAc,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC/B,aAAa,EAAE,WAAW,GAAG,QAAQ,GAAG,QAAQ,CAAC;IACjD,YAAY,EAAE,KAAK,CAAC;QAClB,MAAM,EAAE,KAAK,CAAC,QAAQ,CAAC;QACvB,IAAI,EAAE,OAAO,GAAG,QAAQ,CAAC;QACzB,SAAS,CAAC,EAAE,WAAW,GAAG,QAAQ,CAAC;QACnC,QAAQ,CAAC,EAAE,IAAI,CAAC;QAChB,MAAM,CAAC,EAAE,IAAI,CAAC;KACf,CAAC,CAAC;IACH,YAAY,EAAE,KAAK,CAAC;QAClB,WAAW,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC5B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC1B,MAAM,EAAE,SAAS,GAAG,UAAU,GAAG,UAAU,GAAG,SAAS,CAAC;QACxD,SAAS,CAAC,EAAE,IAAI,CAAC;QACjB,UAAU,CAAC,EAAE,IAAI,CAAC;KACnB,CAAC,CAAC;IACH,eAAe,EAAE,KAAK,CAAC;QACrB,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC5B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC1B,IAAI,CAAC,EAAE,gBAAgB,GAAG,eAAe,GAAG,iBAAiB,CAAC;QAC9D,EAAE,CAAC,EAAE,IAAI,CAAC;KACX,CAAC,CAAC;IACH,MAAM,EAAE,SAAS,GAAG,QAAQ,GAAG,SAAS,GAAG,OAAO,CAAC;IACnD,UAAU,EAAE,MAAM,GAAG,MAAM,GAAG,QAAQ,CAAC;IACvC,eAAe,EACX,UAAU,GACV,oBAAoB,GACpB,wBAAwB,GACxB,sBAAsB,CAAC;IAC3B,YAAY,EAAE,WAAW,GAAG,YAAY,GAAG,gBAAgB,GAAG,YAAY,CAAC;IAC3E,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,WAAW,CAAC,EAAE;QACZ,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,QAAQ,CAAC,EAAE,MAAM,CAAC;KACnB,CAAC;IACF,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,aAAa,CAAC,EAAE,IAAI,CAAC;IACrB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,gBAAgB,CAAC,EAAE,IAAI,CAAC;IACxB,UAAU,CAAC,EAAE,IAAI,CAAC;IAClB,OAAO,CAAC,EAAE,IAAI,CAAC;IACf,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,SAAS,CAAC,EAAE,OAAO,CAAC;IAGpB,6EAA6E;IAC7E,aAAa,CAAC,EAAE,KAAK,GAAG,KAAK,CAAC;IAC9B,gEAAgE;IAChE,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}
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+ {"version":3,"file":"chat.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/chat.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAEjC,MAAM,WAAW,KAAK;IACpB,GAAG,CAAC,EAAE,MAAM,CAAC;IACb,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,SAAS,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,SAAS,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,OAAO,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,cAAc,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC/B,aAAa,EAAE,WAAW,GAAG,QAAQ,GAAG,QAAQ,CAAC;IACjD,YAAY,EAAE,KAAK,CAAC;QAClB,MAAM,EAAE,KAAK,CAAC,QAAQ,CAAC;QACvB,IAAI,EAAE,OAAO,GAAG,QAAQ,CAAC;QACzB,SAAS,CAAC,EAAE,WAAW,GAAG,QAAQ,CAAC;QACnC,QAAQ,CAAC,EAAE,IAAI,CAAC;QAChB,MAAM,CAAC,EAAE,IAAI,CAAC;KACf,CAAC,CAAC;IACH,YAAY,EAAE,KAAK,CAAC;QAClB,WAAW,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC5B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC1B,MAAM,EAAE,SAAS,GAAG,UAAU,GAAG,UAAU,GAAG,SAAS,CAAC;QACxD,SAAS,CAAC,EAAE,IAAI,CAAC;QACjB,UAAU,CAAC,EAAE,IAAI,CAAC;KACnB,CAAC,CAAC;IACH,eAAe,EAAE,KAAK,CAAC;QACrB,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC5B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;QAC1B,IAAI,CAAC,EAAE,gBAAgB,GAAG,eAAe,GAAG,iBAAiB,CAAC;QAC9D,EAAE,CAAC,EAAE,IAAI,CAAC;KACX,CAAC,CAAC;IACH,MAAM,EAAE,SAAS,GAAG,QAAQ,GAAG,SAAS,GAAG,OAAO,CAAC;IACnD,UAAU,EAAE,MAAM,GAAG,MAAM,GAAG,QAAQ,CAAC;IACvC;;;iEAG6D;IAC7D,YAAY,CAAC,EAAE,SAAS,GAAG,WAAW,CAAC;IACvC,QAAQ,CAAC,EAAE,IAAI,CAAC;IAChB;;;qCAGiC;IACjC,qBAAqB,CAAC,EAAE,IAAI,CAAC;IAC7B,eAAe,EACX,UAAU,GACV,oBAAoB,GACpB,wBAAwB,GACxB,sBAAsB,CAAC;IAC3B,YAAY,EAAE,WAAW,GAAG,YAAY,GAAG,gBAAgB,GAAG,YAAY,CAAC;IAC3E,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,WAAW,CAAC,EAAE;QACZ,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,MAAM,CAAC,EAAE,MAAM,CAAC;QAChB,QAAQ,CAAC,EAAE,MAAM,CAAC;KACnB,CAAC;IACF,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,aAAa,CAAC,EAAE,IAAI,CAAC;IACrB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,gBAAgB,CAAC,EAAE,IAAI,CAAC;IACxB,UAAU,CAAC,EAAE,IAAI,CAAC;IAClB,OAAO,CAAC,EAAE,IAAI,CAAC;IACf,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,SAAS,CAAC,EAAE,OAAO,CAAC;IAGpB,6EAA6E;IAC7E,aAAa,CAAC,EAAE,KAAK,GAAG,KAAK,CAAC;IAC9B,gEAAgE;IAChE,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}
@@ -9,12 +9,21 @@ export interface IHour {
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  }
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  export interface IBasicInfo {
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  companyId: string;
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+ /** A host Partner's firm name, or "ORBITXPRO" for a direct/no-referral account. */
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  host?: string;
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  relationship?: "Customer" | "Partner";
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  website?: string;
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  language: string;
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  industry: string;
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  pricePerLead: number;
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+ /** Display-only tag, set from Company Settings -- no functional behavior change. */
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+ priority?: "Low" | "Medium" | "High";
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+ /** Display-only tag, set from Company Settings -- no functional behavior change. */
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+ accountType?: "Agent Enabled" | "Agent / Operator Enabled" | "AI Bot Enabled" | "Script Bot Enabled";
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+ /** The Ops user (role acc-manager-client) assigned to this account. */
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+ accountManager?: Types.ObjectId;
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+ /** Stamped once, the first time this company's user logs into the Client Dashboard. */
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+ dateStarted?: Date;
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  }
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  export interface IContactInfo {
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  name: string;
@@ -1 +1 @@
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1
+ {"version":3,"file":"company.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/company.interface.ts"],"names":[],"mappings":"AAAA,OAAO,QAAQ,EAAE,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAC3C,OAAO,EACL,sBAAsB,EACtB,gBAAgB,EAChB,iBAAiB,EACjB,sBAAsB,EACvB,MAAM,kBAAkB,CAAC;AAE1B,MAAM,MAAM,SAAS,GACjB,QAAQ,GACR,QAAQ,GACR,SAAS,GACT,WAAW,GACX,UAAU,GACV,QAAQ,GACR,UAAU,CAAC;AAEf,MAAM,WAAW,KAAK;IACpB,GAAG,EAAE,SAAS,CAAC;IACf,SAAS,EAAE,MAAM,CAAC;IAClB,OAAO,EAAE,MAAM,CAAC;IAChB,MAAM,CAAC,EAAE,OAAO,CAAC;CAClB;AAED,MAAM,WAAW,UAAU;IACzB,SAAS,EAAE,MAAM,CAAC;IAClB,mFAAmF;IACnF,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,YAAY,CAAC,EAAE,UAAU,GAAG,SAAS,CAAC;IACtC,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,YAAY,EAAE,MAAM,CAAC;IACrB,oFAAoF;IACpF,QAAQ,CAAC,EAAE,KAAK,GAAG,QAAQ,GAAG,MAAM,CAAC;IACrC,oFAAoF;IACpF,WAAW,CAAC,EAAE,eAAe,GAAG,0BAA0B,GAAG,gBAAgB,GAAG,oBAAoB,CAAC;IACrG,uEAAuE;IACvE,cAAc,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAChC,uFAAuF;IACvF,WAAW,CAAC,EAAE,IAAI,CAAC;CACpB;AAED,MAAM,WAAW,YAAY;IAC3B,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,oBAAoB,EAAE,MAAM,CAAC;IAC7B,OAAO,EAAE,MAAM,CAAC;IAChB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,OAAO,EAAE,MAAM,CAAC;IAChB,OAAO,EAAE,MAAM,CAAC;IAChB,YAAY,CAAC,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,WAAW,aAAa;IAC5B,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,qBAAqB,CAAC,EAAE,MAAM,CAAC;IAC/B,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,+BAA+B,CAAC,EAAE,OAAO,CAAC;IAC1C,kBAAkB,CAAC,EAAE,OAAO,CAAC;IAC7B,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,qBAAqB,CAAC,EAAE,OAAO,CAAC;CACjC;AAED,MAAM,WAAW,aAAa;IAC5B,QAAQ,CAAC,EAAE,aAAa,GAAG,cAAc,CAAC;IAC1C,KAAK,CAAC,EAAE,QAAQ,GAAG,KAAK,GAAG,cAAc,CAAC;IAC1C,YAAY,CAAC,EAAE,OAAO,GAAG,SAAS,GAAG,QAAQ,CAAC;IAC9C,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,IAAI,CAAC,EAAE,OAAO,GAAG,QAAQ,GAAG,OAAO,CAAC;IACpC,SAAS,CAAC,EAAE,WAAW,GAAG,MAAM,GAAG,UAAU,CAAC;IAC9C,QAAQ,CAAC,EAAE,CAAC,aAAa,GAAG,eAAe,GAAG,OAAO,GAAG,kBAAkB,CAAC,EAAE,CAAC;CAC/E;AAED,MAAM,WAAW,OAAO;IACtB,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,GAAG,CAAC,EAAE,MAAM,CAAC;IACb,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,8FAA8F;IAC9F,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB;AAED,MAAM,WAAW,eAAe;IAC9B,IAAI,EAAE,MAAM,CAAC;IACb,SAAS,EAAE,OAAO,CAAC;CACpB;AAED,MAAM,WAAW,QAAS,SAAQ,QAAQ,CAAC,QAAQ;IACjD,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,MAAM,CAAC,EAAE,QAAQ,GAAG,UAAU,CAAC;IAC/B,OAAO,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACzB,SAAS,EAAE,UAAU,CAAC;IACtB,WAAW,EAAE,YAAY,CAAC;IAE1B,0DAA0D;IAC1D,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAE1B,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,YAAY,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC9B,kBAAkB,CAAC,EAAE,mBAAmB,CAAC;IACzC,aAAa,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC/B,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAC/C,eAAe,CAAC,EAAE,gBAAgB,CAAC;IACnC,gBAAgB,CAAC,EAAE,iBAAiB,CAAC;IACrC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAE/C,OAAO,CAAC,EAAE,OAAO,EAAE,CAAC;IAEpB,+DAA+D;IAC/D,eAAe,CAAC,EAAE,eAAe,EAAE,CAAC;IACpC,wDAAwD;IACxD,WAAW,CAAC,EAAE,OAAO,CAAC;IAEtB,2FAA2F;IAC3F,YAAY,CAAC,EAAE,aAAa,CAAC;IAE7B,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB;AAED,MAAM,WAAW,mBAAmB;IAClC,WAAW,EAAE,OAAO,CAAC;IACrB,YAAY,EAAE,OAAO,CAAC;IACtB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,cAAc,CAAC,EAAE,IAAI,CAAC;IACtB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,IAAI,CAAC;CACrB;AAOD,MAAM,WAAW,aAAa;IAC5B,yCAAyC;IACzC,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,mCAAmC;IACnC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,kCAAkC;IAClC,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,qDAAqD;IACrD,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,8DAA8D;IAC9D,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,oEAAoE;IACpE,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,iEAAiE;IACjE,iBAAiB,CAAC,EAAE,MAAM,CAAC;IAC3B,oCAAoC;IACpC,MAAM,CAAC,EAAE,cAAc,GAAG,QAAQ,GAAG,WAAW,GAAG,QAAQ,CAAC;IAC5D,6DAA6D;IAC7D,aAAa,CAAC,EAAE,IAAI,CAAC;IACrB,8CAA8C;IAC9C,WAAW,CAAC,EAAE,IAAI,CAAC;IACnB,kDAAkD;IAClD,aAAa,CAAC,EAAE,MAAM,CAAC;CACxB"}
@@ -3,6 +3,8 @@ import { ISalesforceIntegration, IZohoIntegration, ISlackIntegration, IGoogleCha
3
3
  export interface IAccountInfo {
4
4
  id: string;
5
5
  firmName: string;
6
+ /** Free-text: a host Partner's id, or "ORBITXPRO" for a direct account. */
7
+ host?: string;
6
8
  firmWebsite?: string;
7
9
  firmOwner: string;
8
10
  ownerPhone: string;
@@ -17,6 +19,8 @@ export interface IAccountInfo {
17
19
  taxId?: string;
18
20
  registrationNo?: string;
19
21
  businessType?: string;
22
+ /** The Ops user (role acc-manager-partner) assigned to this account. */
23
+ accountManager?: Types.ObjectId;
20
24
  }
21
25
  export interface IPayoutInfo {
22
26
  bankName?: string;
@@ -1 +1 @@
1
- {"version":3,"file":"partner.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/partner.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AACjC,OAAO,EACL,sBAAsB,EACtB,gBAAgB,EAChB,iBAAiB,EACjB,sBAAsB,EACvB,MAAM,kBAAkB,CAAC;AAE1B,MAAM,WAAW,YAAY;IAC3B,EAAE,EAAE,MAAM,CAAC;IACX,QAAQ,EAAE,MAAM,CAAC;IACjB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,SAAS,EAAE,MAAM,CAAC;IAClB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,MAAM,CAAC;IACnB,kBAAkB,CAAC,EAAE,MAAM,CAAC;IAC5B,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,WAAW,EAAE,MAAM,CAAC;IACpB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,OAAO,EAAE,MAAM,CAAC;IAChB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,YAAY,CAAC,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,WAAW,WAAW;IAC1B,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,cAAc,EAAE,OAAO,CAAC;IACxB,mBAAmB,EAAE,OAAO,CAAC;CAC9B;AAED,MAAM,WAAW,WAAW;IAC1B,UAAU,EAAE,WAAW,CAAC;IACxB,IAAI,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,cAAc,EAAE,MAAM,CAAC;IACvB,QAAQ,EAAE,KAAK,CAAC,QAAQ,CAAC;IACzB,yBAAyB,EAAE,OAAO,CAAC;IACnC,aAAa,CAAC,EAAE,MAAM,EAAE,CAAC;CAC1B;AAED,MAAM,WAAW,QAAQ;IACvB,GAAG,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,WAAW,EAAE,YAAY,CAAC;IAC1B,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,MAAM,CAAC;IACrB,MAAM,EAAE,QAAQ,GAAG,UAAU,CAAC;IAC9B,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,kBAAkB,CAAC,EAAE,mBAAmB,CAAC;IACzC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAC/C,eAAe,CAAC,EAAE,gBAAgB,CAAC;IACnC,gBAAgB,CAAC,EAAE,iBAAiB,CAAC;IACrC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;CAChD;AAED,MAAM,WAAW,mBAAmB;IAClC,WAAW,EAAE,OAAO,CAAC;IACrB,YAAY,EAAE,OAAO,CAAC;IACtB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,cAAc,CAAC,EAAE,IAAI,CAAC;IACtB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,IAAI,CAAC;CACrB"}
1
+ {"version":3,"file":"partner.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/partner.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AACjC,OAAO,EACL,sBAAsB,EACtB,gBAAgB,EAChB,iBAAiB,EACjB,sBAAsB,EACvB,MAAM,kBAAkB,CAAC;AAE1B,MAAM,WAAW,YAAY;IAC3B,EAAE,EAAE,MAAM,CAAC;IACX,QAAQ,EAAE,MAAM,CAAC;IACjB,2EAA2E;IAC3E,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,SAAS,EAAE,MAAM,CAAC;IAClB,UAAU,EAAE,MAAM,CAAC;IACnB,UAAU,EAAE,MAAM,CAAC;IACnB,kBAAkB,CAAC,EAAE,MAAM,CAAC;IAC5B,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,WAAW,EAAE,MAAM,CAAC;IACpB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,OAAO,EAAE,MAAM,CAAC;IAChB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,wEAAwE;IACxE,cAAc,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;CACjC;AAED,MAAM,WAAW,WAAW;IAC1B,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,cAAc,EAAE,OAAO,CAAC;IACxB,mBAAmB,EAAE,OAAO,CAAC;CAC9B;AAED,MAAM,WAAW,WAAW;IAC1B,UAAU,EAAE,WAAW,CAAC;IACxB,IAAI,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,cAAc,EAAE,MAAM,CAAC;IACvB,QAAQ,EAAE,KAAK,CAAC,QAAQ,CAAC;IACzB,yBAAyB,EAAE,OAAO,CAAC;IACnC,aAAa,CAAC,EAAE,MAAM,EAAE,CAAC;CAC1B;AAED,MAAM,WAAW,QAAQ;IACvB,GAAG,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,WAAW,EAAE,YAAY,CAAC;IAC1B,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,MAAM,CAAC;IACrB,MAAM,EAAE,QAAQ,GAAG,UAAU,CAAC;IAC9B,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,kBAAkB,CAAC,EAAE,mBAAmB,CAAC;IACzC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;IAC/C,eAAe,CAAC,EAAE,gBAAgB,CAAC;IACnC,gBAAgB,CAAC,EAAE,iBAAiB,CAAC;IACrC,qBAAqB,CAAC,EAAE,sBAAsB,CAAC;CAChD;AAED,MAAM,WAAW,mBAAmB;IAClC,WAAW,EAAE,OAAO,CAAC;IACrB,YAAY,EAAE,OAAO,CAAC;IACtB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,cAAc,CAAC,EAAE,IAAI,CAAC;IACtB,KAAK,CAAC,EAAE,MAAM,CAAC;IACf,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,YAAY,CAAC,EAAE,IAAI,CAAC;CACrB"}
@@ -37,6 +37,21 @@ export interface ITicketAttachment {
37
37
  mimeType: string;
38
38
  size: number;
39
39
  }
40
+ /**
41
+ * A single entry in a ticket's message thread. Client-visible and
42
+ * internal-only notes live in the same array, distinguished by
43
+ * `isInternal` -- every client-facing read path (client-backend's
44
+ * controllers) must filter those out before responding.
45
+ */
46
+ export interface ITicketMessage {
47
+ _id?: Types.ObjectId;
48
+ authorType: "ops" | "client";
49
+ authorId?: Types.ObjectId;
50
+ authorName?: string;
51
+ body: string;
52
+ isInternal: boolean;
53
+ createdAt: Date;
54
+ }
40
55
  export interface ITicket extends Document {
41
56
  ticketId: string;
42
57
  ownerType: TicketOwnerType;
@@ -56,7 +71,9 @@ export interface ITicket extends Document {
56
71
  /** Sender's email for an email-created ticket, or the requester's known email for reference. */
57
72
  requesterEmail?: string;
58
73
  status: TicketStatus;
74
+ /** Legacy single-field reply, superseded by `messages` -- kept read-only for continuity on older tickets. */
59
75
  remarks?: string;
76
+ messages?: ITicketMessage[];
60
77
  resolvedBy?: Types.ObjectId;
61
78
  resolvedAt?: Date;
62
79
  createdAt?: Date;
@@ -1 +1 @@
1
- {"version":3,"file":"ticket.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/ticket.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAE3C;;;;;;;;GAQG;AACH,MAAM,MAAM,oBAAoB,GAAG,uBAAuB,GAAG,cAAc,GAAG,iBAAiB,CAAC;AAEhG;;;;;GAKG;AACH,MAAM,MAAM,qBAAqB,GAC7B,2BAA2B,GAC3B,cAAc,GACd,gBAAgB,GAChB,yBAAyB,GACzB,OAAO,CAAC;AAEZ,MAAM,MAAM,cAAc,GAAG,oBAAoB,GAAG,qBAAqB,CAAC;AAE1E,eAAO,MAAM,wBAAwB,EAAE,oBAAoB,EAI1D,CAAC;AAEF,eAAO,MAAM,yBAAyB,EAAE,qBAAqB,EAM5D,CAAC;AAEF,2EAA2E;AAC3E,MAAM,MAAM,eAAe,GAAG,SAAS,GAAG,SAAS,CAAC;AAEpD;;;;;;GAMG;AACH,MAAM,MAAM,YAAY,GAAG,WAAW,GAAG,OAAO,CAAC;AAEjD,MAAM,MAAM,YAAY,GAAG,MAAM,GAAG,aAAa,GAAG,UAAU,CAAC;AAE/D,MAAM,WAAW,iBAAiB;IAChC,GAAG,EAAE,MAAM,CAAC;IACZ,KAAK,EAAE,MAAM,CAAC;IACd,QAAQ,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,MAAM,CAAC;CACd;AAED,MAAM,WAAW,OAAQ,SAAQ,QAAQ;IACvC,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,eAAe,CAAC;IAC3B,OAAO,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,MAAM,EAAE,YAAY,CAAC;IACrB,6FAA6F;IAC7F,QAAQ,CAAC,EAAE,cAAc,CAAC;IAC1B,kEAAkE;IAClE,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,kEAAkE;IAClE,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,sGAAsG;IACtG,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,WAAW,EAAE,iBAAiB,EAAE,CAAC;IACjC,WAAW,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC7B,gGAAgG;IAChG,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,MAAM,EAAE,YAAY,CAAC;IACrB,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC5B,UAAU,CAAC,EAAE,IAAI,CAAC;IAClB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}
1
+ {"version":3,"file":"ticket.interface.d.ts","sourceRoot":"","sources":["../../src/interfaces/ticket.interface.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,KAAK,EAAE,MAAM,UAAU,CAAC;AAE3C;;;;;;;;GAQG;AACH,MAAM,MAAM,oBAAoB,GAAG,uBAAuB,GAAG,cAAc,GAAG,iBAAiB,CAAC;AAEhG;;;;;GAKG;AACH,MAAM,MAAM,qBAAqB,GAC7B,2BAA2B,GAC3B,cAAc,GACd,gBAAgB,GAChB,yBAAyB,GACzB,OAAO,CAAC;AAEZ,MAAM,MAAM,cAAc,GAAG,oBAAoB,GAAG,qBAAqB,CAAC;AAE1E,eAAO,MAAM,wBAAwB,EAAE,oBAAoB,EAI1D,CAAC;AAEF,eAAO,MAAM,yBAAyB,EAAE,qBAAqB,EAM5D,CAAC;AAEF,2EAA2E;AAC3E,MAAM,MAAM,eAAe,GAAG,SAAS,GAAG,SAAS,CAAC;AAEpD;;;;;;GAMG;AACH,MAAM,MAAM,YAAY,GAAG,WAAW,GAAG,OAAO,CAAC;AAEjD,MAAM,MAAM,YAAY,GAAG,MAAM,GAAG,aAAa,GAAG,UAAU,CAAC;AAE/D,MAAM,WAAW,iBAAiB;IAChC,GAAG,EAAE,MAAM,CAAC;IACZ,KAAK,EAAE,MAAM,CAAC;IACd,QAAQ,EAAE,MAAM,CAAC;IACjB,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,MAAM,CAAC;CACd;AAED;;;;;GAKG;AACH,MAAM,WAAW,cAAc;IAC7B,GAAG,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IACrB,UAAU,EAAE,KAAK,GAAG,QAAQ,CAAC;IAC7B,QAAQ,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC1B,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,IAAI,EAAE,MAAM,CAAC;IACb,UAAU,EAAE,OAAO,CAAC;IACpB,SAAS,EAAE,IAAI,CAAC;CACjB;AAED,MAAM,WAAW,OAAQ,SAAQ,QAAQ;IACvC,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,eAAe,CAAC;IAC3B,OAAO,EAAE,KAAK,CAAC,QAAQ,CAAC;IACxB,MAAM,EAAE,YAAY,CAAC;IACrB,6FAA6F;IAC7F,QAAQ,CAAC,EAAE,cAAc,CAAC;IAC1B,kEAAkE;IAClE,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,kEAAkE;IAClE,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,sGAAsG;IACtG,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,WAAW,EAAE,iBAAiB,EAAE,CAAC;IACjC,WAAW,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC7B,gGAAgG;IAChG,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,MAAM,EAAE,YAAY,CAAC;IACrB,6GAA6G;IAC7G,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,QAAQ,CAAC,EAAE,cAAc,EAAE,CAAC;IAC5B,UAAU,CAAC,EAAE,KAAK,CAAC,QAAQ,CAAC;IAC5B,UAAU,CAAC,EAAE,IAAI,CAAC;IAClB,SAAS,CAAC,EAAE,IAAI,CAAC;IACjB,SAAS,CAAC,EAAE,IAAI,CAAC;CAClB"}
@@ -1 +1 @@
1
- {"version":3,"file":"chat.model.d.ts","sourceRoot":"","sources":["../../src/models/chat.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAE,MAAM,8BAA8B,CAAC;AAmPrD,eAAO,MAAM,IAAI;;;;OAA4C,CAAC"}
1
+ {"version":3,"file":"chat.model.d.ts","sourceRoot":"","sources":["../../src/models/chat.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAE,MAAM,8BAA8B,CAAC;AA6PrD,eAAO,MAAM,IAAI;;;;OAA4C,CAAC"}
@@ -153,6 +153,15 @@ const chatSchema = new mongoose_1.Schema({
153
153
  default: "none",
154
154
  },
155
155
  // ─────────────────────────────────────────────
156
+ // MISSED CHAT TRACKING (timeout / abandonment, tracked separately)
157
+ // ─────────────────────────────────────────────
158
+ missedReason: {
159
+ type: String,
160
+ enum: ["timeout", "abandoned"],
161
+ },
162
+ missedAt: Date,
163
+ visitorDisconnectedAt: Date,
164
+ // ─────────────────────────────────────────────
156
165
  // ROUTING META
157
166
  // ─────────────────────────────────────────────
158
167
  routingScenario: {
@@ -1 +1 @@
1
- {"version":3,"file":"company.model.d.ts","sourceRoot":"","sources":["../../src/models/company.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAA2B,MAAM,UAAU,CAAC;AACnD,OAAO,EAAE,QAAQ,EAAE,MAAM,iCAAiC,CAAC;AA6L3D,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
1
+ {"version":3,"file":"company.model.d.ts","sourceRoot":"","sources":["../../src/models/company.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAA2B,MAAM,UAAU,CAAC;AACnD,OAAO,EAAE,QAAQ,EAAE,MAAM,iCAAiC,CAAC;AAiN3D,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
@@ -54,7 +54,14 @@ const companySchema = new mongoose_1.Schema({
54
54
  unique: true,
55
55
  trim: true,
56
56
  },
57
- host: { type: mongoose_1.Types.ObjectId, required: false, ref: "Partner" },
57
+ // Free-text: a host Partner's firm name, or "ORBITXPRO" for a
58
+ // direct/no-referral account. Was declared as an ObjectId ref
59
+ // ("Partner") while every write path actually sent a firm-name
60
+ // string -- casting that to ObjectId either threw or silently never
61
+ // matched a real Partner, which is also why "ORBITXPRO" (not a real
62
+ // Partner id) could never be selected. The interface already
63
+ // declared this as `string`; the schema just never matched it.
64
+ host: { type: String, trim: true },
58
65
  relationship: {
59
66
  type: String,
60
67
  enum: ["Customer", "Partner"],
@@ -66,6 +73,19 @@ const companySchema = new mongoose_1.Schema({
66
73
  language: { type: String, trim: true },
67
74
  industry: { type: String, trim: true },
68
75
  pricePerLead: { type: Number, trim: true },
76
+ priority: {
77
+ type: String,
78
+ enum: ["Low", "Medium", "High"],
79
+ },
80
+ accountType: {
81
+ type: String,
82
+ enum: ["Agent Enabled", "Agent / Operator Enabled", "AI Bot Enabled", "Script Bot Enabled"],
83
+ },
84
+ accountManager: {
85
+ type: mongoose_1.Schema.Types.ObjectId,
86
+ ref: "User",
87
+ },
88
+ dateStarted: { type: Date },
69
89
  },
70
90
  contactInfo: {
71
91
  name: { type: String, required: true, trim: true },
@@ -1 +1 @@
1
- {"version":3,"file":"lead.model.d.ts","sourceRoot":"","sources":["../../src/models/lead.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAa,MAAM,8BAA8B,CAAC;AA4LhE,eAAO,MAAM,IAAI;;;;OAA4C,CAAC;AAC9D,eAAe,IAAI,CAAC"}
1
+ {"version":3,"file":"lead.model.d.ts","sourceRoot":"","sources":["../../src/models/lead.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAC5C,OAAO,EAAE,KAAK,EAAa,MAAM,8BAA8B,CAAC;AAiMhE,eAAO,MAAM,IAAI;;;;OAA4C,CAAC;AAC9D,eAAe,IAAI,CAAC"}
@@ -82,7 +82,10 @@ const leadSchema = new mongoose_1.Schema({
82
82
  },
83
83
  agentId: {
84
84
  type: mongoose_1.Schema.Types.ObjectId,
85
- ref: "User",
85
+ // The id captured here comes from chatforce-backend's auth, which
86
+ // authenticates against the Agent collection, not User -- populate()
87
+ // was silently resolving to null with the wrong ref.
88
+ ref: "Agent",
86
89
  },
87
90
  visitorId: {
88
91
  type: mongoose_1.Schema.Types.ObjectId,
@@ -123,7 +126,9 @@ const leadSchema = new mongoose_1.Schema({
123
126
  resentAt: Date,
124
127
  resentBy: {
125
128
  type: mongoose_1.Schema.Types.ObjectId,
126
- ref: "User",
129
+ // Same bug as agentId above -- this id comes from chatforce-backend's
130
+ // Agent-collection auth, not User.
131
+ ref: "Agent",
127
132
  },
128
133
  // ─────────────────────────────────────────────
129
134
  // TIMER SUPPORT
@@ -1 +1 @@
1
- {"version":3,"file":"partner.model.d.ts","sourceRoot":"","sources":["../../src/models/partner.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAQ,EAAE,EAAU,KAAK,EAAE,MAAM,UAAU,CAAC;AACnD,OAAO,EACL,QAAQ,EAGT,MAAM,iCAAiC,CAAC;AA6HzC,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
1
+ {"version":3,"file":"partner.model.d.ts","sourceRoot":"","sources":["../../src/models/partner.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAQ,EAAE,EAAU,KAAK,EAAE,MAAM,UAAU,CAAC;AACnD,OAAO,EACL,QAAQ,EAGT,MAAM,iCAAiC,CAAC;AAuIzC,eAAO,MAAM,OAAO;;;;OAAqD,CAAC;AAC1E,eAAe,OAAO,CAAC"}
@@ -40,6 +40,9 @@ const accountInfoSchema = new mongoose_1.Schema({
40
40
  type: String,
41
41
  },
42
42
  firmName: { type: String, required: true, trim: true },
43
+ // Free-text: a host Partner's id, or "ORBITXPRO" for a direct/no-referral
44
+ // account. Not an ObjectId ref -- the form accepts either literal.
45
+ host: { type: String, trim: true },
43
46
  firmWebsite: {
44
47
  type: String,
45
48
  trim: true,
@@ -73,6 +76,11 @@ const accountInfoSchema = new mongoose_1.Schema({
73
76
  taxId: { type: String, trim: true },
74
77
  registrationNo: { type: String, trim: true },
75
78
  businessType: { type: String, trim: true },
79
+ // The Ops user (role acc-manager-partner) assigned to this account.
80
+ accountManager: {
81
+ type: mongoose_1.Schema.Types.ObjectId,
82
+ ref: "User",
83
+ },
76
84
  }, {
77
85
  _id: false,
78
86
  });
@@ -1 +1 @@
1
- {"version":3,"file":"ticket.model.d.ts","sourceRoot":"","sources":["../../src/models/ticket.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EAAE,OAAO,EAAqB,MAAM,gCAAgC,CAAC;AAyJ5E,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}
1
+ {"version":3,"file":"ticket.model.d.ts","sourceRoot":"","sources":["../../src/models/ticket.model.ts"],"names":[],"mappings":"AAAA,OAAO,QAAoB,MAAM,UAAU,CAAC;AAE5C,OAAO,EAAE,OAAO,EAAqC,MAAM,gCAAgC,CAAC;AAyK5F,eAAO,MAAM,MAAM;;;;OAAkD,CAAC;AACtE,eAAe,MAAM,CAAC"}
@@ -43,6 +43,14 @@ const ticketAttachmentSchema = new mongoose_1.Schema({
43
43
  mimeType: { type: String, required: true, trim: true },
44
44
  size: { type: Number, required: true, min: 0 },
45
45
  }, { _id: false });
46
+ const ticketMessageSchema = new mongoose_1.Schema({
47
+ authorType: { type: String, enum: ["ops", "client"], required: true },
48
+ authorId: { type: mongoose_1.Schema.Types.ObjectId },
49
+ authorName: { type: String, trim: true },
50
+ body: { type: String, required: true, trim: true, maxlength: 5000 },
51
+ isInternal: { type: Boolean, default: false },
52
+ createdAt: { type: Date, default: Date.now },
53
+ }, { _id: true });
46
54
  const ticketSchema = new mongoose_1.Schema({
47
55
  ticketId: {
48
56
  type: String,
@@ -114,6 +122,10 @@ const ticketSchema = new mongoose_1.Schema({
114
122
  trim: true,
115
123
  maxlength: [5000, "Remarks cannot exceed 5000 characters"],
116
124
  },
125
+ messages: {
126
+ type: [ticketMessageSchema],
127
+ default: [],
128
+ },
117
129
  resolvedBy: {
118
130
  type: mongoose_1.Schema.Types.ObjectId,
119
131
  ref: "User",
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "orbitx-core-models",
3
- "version": "11.127.0",
3
+ "version": "11.130.0",
4
4
  "description": "Shared Mongoose models and interfaces for OrbitX services",
5
5
  "main": "dist/index.js",
6
6
  "types": "dist/index.d.ts",