opc-agent 4.1.0 → 4.1.2

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (258) hide show
  1. package/.github/ISSUE_TEMPLATE/bug_report.md +20 -20
  2. package/.github/ISSUE_TEMPLATE/feature_request.md +14 -14
  3. package/.github/PULL_REQUEST_TEMPLATE.md +13 -13
  4. package/CHANGELOG.md +48 -48
  5. package/CONTRIBUTING.md +36 -36
  6. package/README.zh-CN.md +497 -497
  7. package/USABILITY-ISSUES.md +73 -0
  8. package/dist/channels/web.js +8 -2
  9. package/dist/channels/wechat.js +6 -6
  10. package/dist/cli.js +200 -85
  11. package/dist/core/runtime.js +37 -15
  12. package/dist/deploy/index.js +56 -56
  13. package/dist/doctor.d.ts +1 -0
  14. package/dist/doctor.js +105 -10
  15. package/dist/memory/deepbrain.d.ts +1 -1
  16. package/dist/memory/deepbrain.js +95 -4
  17. package/dist/scheduler/cron-engine.js +3 -36
  18. package/dist/studio/server.js +30 -1
  19. package/dist/studio-ui/index.html +230 -10
  20. package/dist/ui/components.js +105 -105
  21. package/examples/README.md +22 -22
  22. package/examples/basic-agent.ts +90 -90
  23. package/examples/brain-integration.ts +71 -71
  24. package/examples/multi-channel.ts +74 -74
  25. package/fix-sidebar.mjs +188 -188
  26. package/install.ps1 +154 -154
  27. package/install.sh +164 -164
  28. package/package.json +1 -1
  29. package/scripts/install.ps1 +31 -31
  30. package/scripts/install.sh +40 -40
  31. package/serve-studio.js +13 -13
  32. package/serve-test.js +25 -25
  33. package/src/channels/dingtalk.ts +46 -46
  34. package/src/channels/email.ts +351 -351
  35. package/src/channels/feishu.ts +349 -349
  36. package/src/channels/googlechat.ts +42 -42
  37. package/src/channels/imessage.ts +31 -31
  38. package/src/channels/irc.ts +82 -82
  39. package/src/channels/line.ts +32 -32
  40. package/src/channels/matrix.ts +33 -33
  41. package/src/channels/mattermost.ts +57 -57
  42. package/src/channels/msteams.ts +32 -32
  43. package/src/channels/nostr.ts +32 -32
  44. package/src/channels/qq.ts +33 -33
  45. package/src/channels/signal.ts +32 -32
  46. package/src/channels/sms.ts +33 -33
  47. package/src/channels/telegram.ts +616 -616
  48. package/src/channels/twitch.ts +65 -65
  49. package/src/channels/voice-call.ts +100 -100
  50. package/src/channels/web.ts +8 -2
  51. package/src/channels/websocket.ts +399 -399
  52. package/src/channels/wechat.ts +329 -329
  53. package/src/channels/whatsapp.ts +32 -32
  54. package/src/cli/chat.ts +99 -99
  55. package/src/cli/setup.ts +314 -314
  56. package/src/cli.ts +195 -92
  57. package/src/core/agent.ts +476 -476
  58. package/src/core/api-server.ts +277 -277
  59. package/src/core/audio.ts +98 -98
  60. package/src/core/collaboration.ts +275 -275
  61. package/src/core/context-discovery.ts +85 -85
  62. package/src/core/context-refs.ts +140 -140
  63. package/src/core/gateway.ts +106 -106
  64. package/src/core/heartbeat.ts +51 -51
  65. package/src/core/hooks.ts +105 -105
  66. package/src/core/ide-bridge.ts +133 -133
  67. package/src/core/node-network.ts +86 -86
  68. package/src/core/profiles.ts +122 -122
  69. package/src/core/runtime.ts +25 -0
  70. package/src/core/scheduler.ts +187 -187
  71. package/src/core/session-manager.ts +137 -137
  72. package/src/core/subagent.ts +98 -98
  73. package/src/core/vision.ts +180 -180
  74. package/src/core/workflow-graph.ts +365 -365
  75. package/src/daemon.ts +96 -96
  76. package/src/deploy/index.ts +255 -255
  77. package/src/doctor.ts +98 -11
  78. package/src/eval/index.ts +211 -211
  79. package/src/eval/suites/basic.json +16 -16
  80. package/src/eval/suites/memory.json +12 -12
  81. package/src/eval/suites/safety.json +14 -14
  82. package/src/hub/brain-seed.ts +54 -54
  83. package/src/hub/client.ts +60 -60
  84. package/src/mcp/servers/calculator-mcp.ts +65 -65
  85. package/src/mcp/servers/crypto-mcp.ts +73 -73
  86. package/src/mcp/servers/database-mcp.ts +72 -72
  87. package/src/mcp/servers/datetime-mcp.ts +69 -69
  88. package/src/mcp/servers/filesystem.ts +66 -66
  89. package/src/mcp/servers/github-mcp.ts +58 -58
  90. package/src/mcp/servers/index.ts +63 -63
  91. package/src/mcp/servers/json-mcp.ts +102 -102
  92. package/src/mcp/servers/memory-mcp.ts +56 -56
  93. package/src/mcp/servers/regex-mcp.ts +53 -53
  94. package/src/mcp/servers/web-mcp.ts +49 -49
  95. package/src/memory/context-compressor.ts +189 -189
  96. package/src/memory/deepbrain.ts +99 -5
  97. package/src/memory/seed-loader.ts +212 -212
  98. package/src/memory/user-profiler.ts +215 -215
  99. package/src/plugins/content-filter.ts +23 -23
  100. package/src/plugins/logger.ts +18 -18
  101. package/src/plugins/rate-limiter.ts +38 -38
  102. package/src/protocols/a2a/client.ts +132 -132
  103. package/src/protocols/a2a/index.ts +8 -8
  104. package/src/protocols/a2a/server.ts +333 -333
  105. package/src/protocols/a2a/types.ts +88 -88
  106. package/src/protocols/a2a/utils.ts +50 -50
  107. package/src/protocols/agui/client.ts +83 -83
  108. package/src/protocols/agui/index.ts +4 -4
  109. package/src/protocols/agui/server.ts +218 -218
  110. package/src/protocols/agui/types.ts +153 -153
  111. package/src/protocols/index.ts +2 -2
  112. package/src/protocols/mcp/agent-tools.ts +134 -134
  113. package/src/protocols/mcp/index.ts +8 -8
  114. package/src/protocols/mcp/server.ts +262 -262
  115. package/src/protocols/mcp/types.ts +69 -69
  116. package/src/providers/index.ts +632 -632
  117. package/src/publish/index.ts +376 -376
  118. package/src/scheduler/cron-engine.ts +191 -191
  119. package/src/scheduler/index.ts +2 -2
  120. package/src/schema/oad.ts +217 -217
  121. package/src/security/approval.ts +131 -131
  122. package/src/security/approvals.ts +143 -143
  123. package/src/security/elevated.ts +105 -105
  124. package/src/security/guardrails.ts +248 -248
  125. package/src/security/index.ts +9 -9
  126. package/src/security/keys.ts +87 -87
  127. package/src/security/secrets.ts +129 -129
  128. package/src/skills/builtin/index.ts +408 -408
  129. package/src/skills/marketplace.ts +113 -113
  130. package/src/skills/types.ts +42 -42
  131. package/src/studio/server.ts +31 -1
  132. package/src/studio/templates-data.ts +178 -178
  133. package/src/studio-ui/index.html +230 -10
  134. package/src/telemetry/index.ts +324 -324
  135. package/src/tools/builtin/browser.ts +299 -299
  136. package/src/tools/builtin/datetime.ts +41 -41
  137. package/src/tools/builtin/file.ts +107 -107
  138. package/src/tools/builtin/home-assistant.ts +116 -116
  139. package/src/tools/builtin/rl-tools.ts +243 -243
  140. package/src/tools/builtin/shell.ts +43 -43
  141. package/src/tools/builtin/vision.ts +64 -64
  142. package/src/tools/builtin/web-search.ts +126 -126
  143. package/src/tools/builtin/web.ts +35 -35
  144. package/src/tools/document-processor.ts +213 -213
  145. package/src/tools/image-generator.ts +150 -150
  146. package/src/tools/integrations/calendar.ts +73 -73
  147. package/src/tools/integrations/code-exec.ts +39 -39
  148. package/src/tools/integrations/csv-analyzer.ts +92 -92
  149. package/src/tools/integrations/database.ts +44 -44
  150. package/src/tools/integrations/email-send.ts +76 -76
  151. package/src/tools/integrations/git-tool.ts +42 -42
  152. package/src/tools/integrations/github-tool.ts +76 -76
  153. package/src/tools/integrations/image-gen.ts +56 -56
  154. package/src/tools/integrations/index.ts +92 -92
  155. package/src/tools/integrations/jira.ts +83 -83
  156. package/src/tools/integrations/notion.ts +71 -71
  157. package/src/tools/integrations/npm-tool.ts +48 -48
  158. package/src/tools/integrations/pdf-reader.ts +58 -58
  159. package/src/tools/integrations/slack.ts +65 -65
  160. package/src/tools/integrations/summarizer.ts +49 -49
  161. package/src/tools/integrations/translator.ts +48 -48
  162. package/src/tools/integrations/trello.ts +60 -60
  163. package/src/tools/integrations/vector-search.ts +42 -42
  164. package/src/tools/integrations/web-scraper.ts +47 -47
  165. package/src/tools/integrations/web-search.ts +58 -58
  166. package/src/tools/integrations/webhook.ts +38 -38
  167. package/src/tools/mcp-client.ts +131 -131
  168. package/src/tools/web-scraper.ts +179 -179
  169. package/src/tools/web-search.ts +180 -180
  170. package/src/ui/components.ts +127 -127
  171. package/srv-out.txt +1 -1
  172. package/templates/ecommerce-assistant/README.md +45 -45
  173. package/templates/ecommerce-assistant/oad.yaml +47 -47
  174. package/templates/tech-support/README.md +43 -43
  175. package/templates/tech-support/oad.yaml +45 -45
  176. package/test-agent/Dockerfile +9 -9
  177. package/test-agent/README.md +50 -50
  178. package/test-agent/agent.yaml +23 -23
  179. package/test-agent/docker-compose.yml +11 -11
  180. package/test-agent/oad.yaml +31 -31
  181. package/test-agent/package-lock.json +1492 -1492
  182. package/test-agent/package.json +17 -17
  183. package/test-agent/src/index.ts +24 -24
  184. package/test-agent/src/skills/echo.ts +15 -15
  185. package/test-agent/tsconfig.json +24 -24
  186. package/test-full.js +43 -43
  187. package/test-sidebar.js +22 -22
  188. package/test-studio3.js +75 -75
  189. package/test-studio4.js +41 -41
  190. package/tests/a2a-protocol.test.ts +285 -285
  191. package/tests/agui-protocol.test.ts +246 -246
  192. package/tests/api-server.test.ts +148 -148
  193. package/tests/approvals.test.ts +89 -89
  194. package/tests/audio.test.ts +40 -40
  195. package/tests/brain-seed-extended.test.ts +490 -490
  196. package/tests/brain-seed.test.ts +239 -239
  197. package/tests/browser.test.ts +179 -179
  198. package/tests/channels/discord.test.ts +79 -79
  199. package/tests/channels/email.test.ts +148 -148
  200. package/tests/channels/feishu.test.ts +123 -123
  201. package/tests/channels/telegram.test.ts +129 -129
  202. package/tests/channels/websocket.test.ts +53 -53
  203. package/tests/channels/wechat.test.ts +170 -170
  204. package/tests/channels-extra.test.ts +45 -45
  205. package/tests/chat-cli.test.ts +160 -160
  206. package/tests/cli.test.ts +46 -46
  207. package/tests/context-compressor.test.ts +172 -172
  208. package/tests/context-refs.test.ts +121 -121
  209. package/tests/cron-engine.test.ts +101 -101
  210. package/tests/daemon.test.ts +135 -135
  211. package/tests/deepbrain-wire.test.ts +234 -234
  212. package/tests/deploy-and-dag.test.ts +196 -196
  213. package/tests/doctor.test.ts +38 -38
  214. package/tests/document-processor.test.ts +69 -69
  215. package/tests/e2e-nocode.test.ts +442 -442
  216. package/tests/elevated.test.ts +69 -69
  217. package/tests/eval.test.ts +173 -173
  218. package/tests/gateway.test.ts +63 -63
  219. package/tests/guardrails.test.ts +177 -177
  220. package/tests/home-assistant.test.ts +40 -40
  221. package/tests/hooks.test.ts +79 -79
  222. package/tests/ide-bridge.test.ts +38 -38
  223. package/tests/image-generator.test.ts +84 -84
  224. package/tests/init-role.test.ts +124 -124
  225. package/tests/integrations.test.ts +249 -249
  226. package/tests/mcp-client.test.ts +92 -92
  227. package/tests/mcp-server.test.ts +178 -178
  228. package/tests/mcp-servers.test.ts +260 -260
  229. package/tests/node-network.test.ts +74 -74
  230. package/tests/plugin-a2a-enhanced.test.ts +230 -230
  231. package/tests/profiles.test.ts +61 -61
  232. package/tests/publish.test.ts +231 -231
  233. package/tests/rl-tools.test.ts +93 -93
  234. package/tests/sandbox-manager.test.ts +46 -46
  235. package/tests/scheduler.test.ts +200 -200
  236. package/tests/secrets.test.ts +107 -107
  237. package/tests/security-enhanced.test.ts +233 -233
  238. package/tests/settings-api.test.ts +148 -148
  239. package/tests/setup.test.ts +73 -73
  240. package/tests/subagent.test.ts +193 -193
  241. package/tests/telegram-discord.test.ts +60 -60
  242. package/tests/telemetry.test.ts +186 -186
  243. package/tests/user-profiler.test.ts +169 -169
  244. package/tests/v090-features.test.ts +254 -254
  245. package/tests/vision.test.ts +61 -61
  246. package/tests/voice-call.test.ts +47 -47
  247. package/tests/voice-enhanced.test.ts +169 -169
  248. package/tests/voice-interaction.test.ts +38 -38
  249. package/tests/web-search.test.ts +155 -155
  250. package/tests/workflow-graph.test.ts +279 -279
  251. package/tutorial/customer-service-agent/README.md +612 -612
  252. package/tutorial/customer-service-agent/SOUL.md +26 -26
  253. package/tutorial/customer-service-agent/agent.yaml +63 -63
  254. package/tutorial/customer-service-agent/package.json +19 -19
  255. package/tutorial/customer-service-agent/src/index.ts +69 -69
  256. package/tutorial/customer-service-agent/src/skills/faq.ts +27 -27
  257. package/tutorial/customer-service-agent/src/skills/ticket.ts +22 -22
  258. package/tutorial/customer-service-agent/tsconfig.json +14 -14
@@ -1,45 +1,45 @@
1
- # Ecommerce Assistant — 电商助手工位
2
-
3
- 专为电商平台设计的 AI 导购与售后工位,覆盖商品推荐、订单查询、退换货处理全链路。
4
-
5
- ## 快速开始
6
-
7
- ```bash
8
- opc init --template ecommerce-assistant
9
- opc start
10
- ```
11
-
12
- 访问 http://localhost:3000 即可使用电商助手聊天界面。
13
-
14
- ## 功能
15
-
16
- | 技能 | 说明 |
17
- |------|------|
18
- | product-search | 关键词/类目/价格区间商品搜索 |
19
- | order-query | 订单状态与物流实时查询 |
20
- | after-sale | 退换货受理与投诉处理 |
21
- | promotion | 个性化优惠券与促销推送 |
22
- | recommendation | 基于偏好的个性化商品推荐 |
23
-
24
- ## 配置
25
-
26
- 在 `oad.yaml` 中修改以下参数:
27
-
28
- - `spec.provider.default` — 切换 LLM 提供商(deepseek / openai / qwen)
29
- - `spec.model` — 指定模型版本
30
- - `spec.systemPrompt` — 定制品牌话术、商品范围和售后规则
31
-
32
- ### 环境变量
33
-
34
- ```bash
35
- OPC_LLM_API_KEY=your_key
36
- OPC_LLM_MODEL=deepseek-chat # 可选,覆盖 oad.yaml 中的 model
37
- OPC_DEEPBRAIN_ENABLED=true # 启用 DeepBrain 知识库增强(需全局安装 deepbrain)
38
- ```
39
-
40
- ## 推荐搭配
41
-
42
- - 将商品目录、售后政策、FAQ 上传至知识库(`/api/kb/upload`)
43
- - 开启 `OPC_DEEPBRAIN_ENABLED=true` 提升商品语义匹配精度
44
- - 通过 Dashboard(`/dashboard`)监控转化率、客满率和退单率
45
- - 结合 CRM 系统 Webhook 实现订单状态实时同步
1
+ # Ecommerce Assistant — 电商助手工位
2
+
3
+ 专为电商平台设计的 AI 导购与售后工位,覆盖商品推荐、订单查询、退换货处理全链路。
4
+
5
+ ## 快速开始
6
+
7
+ ```bash
8
+ opc init --template ecommerce-assistant
9
+ opc start
10
+ ```
11
+
12
+ 访问 http://localhost:3000 即可使用电商助手聊天界面。
13
+
14
+ ## 功能
15
+
16
+ | 技能 | 说明 |
17
+ |------|------|
18
+ | product-search | 关键词/类目/价格区间商品搜索 |
19
+ | order-query | 订单状态与物流实时查询 |
20
+ | after-sale | 退换货受理与投诉处理 |
21
+ | promotion | 个性化优惠券与促销推送 |
22
+ | recommendation | 基于偏好的个性化商品推荐 |
23
+
24
+ ## 配置
25
+
26
+ 在 `oad.yaml` 中修改以下参数:
27
+
28
+ - `spec.provider.default` — 切换 LLM 提供商(deepseek / openai / qwen)
29
+ - `spec.model` — 指定模型版本
30
+ - `spec.systemPrompt` — 定制品牌话术、商品范围和售后规则
31
+
32
+ ### 环境变量
33
+
34
+ ```bash
35
+ OPC_LLM_API_KEY=your_key
36
+ OPC_LLM_MODEL=deepseek-chat # 可选,覆盖 oad.yaml 中的 model
37
+ OPC_DEEPBRAIN_ENABLED=true # 启用 DeepBrain 知识库增强(需全局安装 deepbrain)
38
+ ```
39
+
40
+ ## 推荐搭配
41
+
42
+ - 将商品目录、售后政策、FAQ 上传至知识库(`/api/kb/upload`)
43
+ - 开启 `OPC_DEEPBRAIN_ENABLED=true` 提升商品语义匹配精度
44
+ - 通过 Dashboard(`/dashboard`)监控转化率、客满率和退单率
45
+ - 结合 CRM 系统 Webhook 实现订单状态实时同步
@@ -1,47 +1,47 @@
1
- apiVersion: opc/v1
2
- kind: Agent
3
- metadata:
4
- name: ecommerce-assistant
5
- version: 1.0.0
6
- description: "电商助手工位 - 商品推荐、订单查询、售后服务一体化"
7
- author: Deepleaper
8
- license: Apache-2.0
9
- marketplace:
10
- certified: false
11
- category: ecommerce
12
- spec:
13
- provider:
14
- default: deepseek
15
- allowed: [openai, deepseek, qwen, gemini]
16
- model: deepseek-chat
17
- systemPrompt: |
18
- 你是一名专业的电商购物助手。
19
- 你帮助用户查询商品信息、比较价格、处理订单状态和售后问题。
20
- 根据用户需求推荐合适的商品,推送当前促销活动,并协助用户做出购买决策。
21
- 处理退换货申请时,需先核实订单信息,再按平台规则指引用户操作。
22
- 始终保持友好、热情、专业的服务态度。
23
- skills:
24
- - name: product-search
25
- description: "搜索商品信息,支持关键词、类目、价格区间筛选"
26
- - name: order-query
27
- description: "查询订单状态、物流轨迹和预计送达时间"
28
- - name: after-sale
29
- description: "处理退换货申请、投诉受理和赔偿协商"
30
- - name: promotion
31
- description: "推送个性化优惠券、限时活动和会员权益"
32
- - name: recommendation
33
- description: "基于用户偏好和购买历史做商品推荐"
34
- channels:
35
- - type: web
36
- port: 3000
37
- memory:
38
- shortTerm: true
39
- longTerm: true
40
- knowledge:
41
- enabled: true
42
- deepbrain: auto
43
- dtv:
44
- trust:
45
- level: sandbox
46
- value:
47
- metrics: [conversion_rate, customer_satisfaction, avg_order_value, refund_rate]
1
+ apiVersion: opc/v1
2
+ kind: Agent
3
+ metadata:
4
+ name: ecommerce-assistant
5
+ version: 1.0.0
6
+ description: "电商助手工位 - 商品推荐、订单查询、售后服务一体化"
7
+ author: Deepleaper
8
+ license: Apache-2.0
9
+ marketplace:
10
+ certified: false
11
+ category: ecommerce
12
+ spec:
13
+ provider:
14
+ default: deepseek
15
+ allowed: [openai, deepseek, qwen, gemini]
16
+ model: deepseek-chat
17
+ systemPrompt: |
18
+ 你是一名专业的电商购物助手。
19
+ 你帮助用户查询商品信息、比较价格、处理订单状态和售后问题。
20
+ 根据用户需求推荐合适的商品,推送当前促销活动,并协助用户做出购买决策。
21
+ 处理退换货申请时,需先核实订单信息,再按平台规则指引用户操作。
22
+ 始终保持友好、热情、专业的服务态度。
23
+ skills:
24
+ - name: product-search
25
+ description: "搜索商品信息,支持关键词、类目、价格区间筛选"
26
+ - name: order-query
27
+ description: "查询订单状态、物流轨迹和预计送达时间"
28
+ - name: after-sale
29
+ description: "处理退换货申请、投诉受理和赔偿协商"
30
+ - name: promotion
31
+ description: "推送个性化优惠券、限时活动和会员权益"
32
+ - name: recommendation
33
+ description: "基于用户偏好和购买历史做商品推荐"
34
+ channels:
35
+ - type: web
36
+ port: 3000
37
+ memory:
38
+ shortTerm: true
39
+ longTerm: true
40
+ knowledge:
41
+ enabled: true
42
+ deepbrain: auto
43
+ dtv:
44
+ trust:
45
+ level: sandbox
46
+ value:
47
+ metrics: [conversion_rate, customer_satisfaction, avg_order_value, refund_rate]
@@ -1,43 +1,43 @@
1
- # Tech Support Agent — 技术支持工位
2
-
3
- 专为 IT 支持团队设计的 AI 工位,覆盖软件故障、系统配置、网络问题等场景。
4
-
5
- ## 快速开始
6
-
7
- ```bash
8
- opc init --template tech-support
9
- opc start
10
- ```
11
-
12
- 访问 http://localhost:3000 即可使用技术支持聊天界面。
13
-
14
- ## 功能
15
-
16
- | 技能 | 说明 |
17
- |------|------|
18
- | troubleshoot | 分步骤诊断和解决技术问题 |
19
- | knowledge-lookup | 查询技术文档与历史解决方案 |
20
- | ticket-create | 创建并跟踪技术支持工单 |
21
- | escalate | 升级复杂问题至专项团队 |
22
-
23
- ## 配置
24
-
25
- 在 `oad.yaml` 中修改以下参数:
26
-
27
- - `spec.provider.default` — 切换 LLM 提供商(deepseek / openai / qwen)
28
- - `spec.model` — 指定模型版本
29
- - `spec.systemPrompt` — 定制支持范围和话术风格
30
-
31
- ### 环境变量
32
-
33
- ```bash
34
- OPC_LLM_API_KEY=your_key
35
- OPC_LLM_MODEL=deepseek-chat # 可选,覆盖 oad.yaml 中的 model
36
- OPC_DEEPBRAIN_ENABLED=true # 启用 DeepBrain 知识库增强(需全局安装 deepbrain)
37
- ```
38
-
39
- ## 推荐搭配
40
-
41
- - 将内部技术文档、SOP、FAQ 上传至知识库(`/api/kb/upload`)
42
- - 开启 `OPC_DEEPBRAIN_ENABLED=true` 获得更精准的语义检索
43
- - 通过 Dashboard(`/dashboard`)监控首次解决率和平均响应时间
1
+ # Tech Support Agent — 技术支持工位
2
+
3
+ 专为 IT 支持团队设计的 AI 工位,覆盖软件故障、系统配置、网络问题等场景。
4
+
5
+ ## 快速开始
6
+
7
+ ```bash
8
+ opc init --template tech-support
9
+ opc start
10
+ ```
11
+
12
+ 访问 http://localhost:3000 即可使用技术支持聊天界面。
13
+
14
+ ## 功能
15
+
16
+ | 技能 | 说明 |
17
+ |------|------|
18
+ | troubleshoot | 分步骤诊断和解决技术问题 |
19
+ | knowledge-lookup | 查询技术文档与历史解决方案 |
20
+ | ticket-create | 创建并跟踪技术支持工单 |
21
+ | escalate | 升级复杂问题至专项团队 |
22
+
23
+ ## 配置
24
+
25
+ 在 `oad.yaml` 中修改以下参数:
26
+
27
+ - `spec.provider.default` — 切换 LLM 提供商(deepseek / openai / qwen)
28
+ - `spec.model` — 指定模型版本
29
+ - `spec.systemPrompt` — 定制支持范围和话术风格
30
+
31
+ ### 环境变量
32
+
33
+ ```bash
34
+ OPC_LLM_API_KEY=your_key
35
+ OPC_LLM_MODEL=deepseek-chat # 可选,覆盖 oad.yaml 中的 model
36
+ OPC_DEEPBRAIN_ENABLED=true # 启用 DeepBrain 知识库增强(需全局安装 deepbrain)
37
+ ```
38
+
39
+ ## 推荐搭配
40
+
41
+ - 将内部技术文档、SOP、FAQ 上传至知识库(`/api/kb/upload`)
42
+ - 开启 `OPC_DEEPBRAIN_ENABLED=true` 获得更精准的语义检索
43
+ - 通过 Dashboard(`/dashboard`)监控首次解决率和平均响应时间
@@ -1,45 +1,45 @@
1
- apiVersion: opc/v1
2
- kind: Agent
3
- metadata:
4
- name: tech-support
5
- version: 1.0.0
6
- description: "技术支持工位 - 处理用户技术问题、故障排查和解决方案推荐"
7
- author: Deepleaper
8
- license: Apache-2.0
9
- marketplace:
10
- certified: false
11
- category: it-support
12
- spec:
13
- provider:
14
- default: deepseek
15
- allowed: [openai, deepseek, qwen, gemini]
16
- model: deepseek-chat
17
- systemPrompt: |
18
- 你是一名专业的技术支持工程师。
19
- 你帮助用户解决技术问题,包括软件故障、系统配置、网络问题、硬件故障等。
20
- 回答时请保持专业、耐心,并提供清晰的步骤指引。
21
- 优先使用知识库中的已知解决方案。
22
- 如果问题无法远程解决,请指导用户联系线下支持或提交工单。
23
- skills:
24
- - name: troubleshoot
25
- description: "诊断和解决技术问题,提供分步骤操作指南"
26
- - name: knowledge-lookup
27
- description: "查询技术文档、FAQ 和历史解决方案库"
28
- - name: ticket-create
29
- description: "为复杂问题创建技术支持工单并跟踪进展"
30
- - name: escalate
31
- description: "将高优先级问题升级到高级工程师或专项团队"
32
- channels:
33
- - type: web
34
- port: 3000
35
- memory:
36
- shortTerm: true
37
- longTerm: true
38
- knowledge:
39
- enabled: true
40
- deepbrain: auto
41
- dtv:
42
- trust:
43
- level: internal
44
- value:
45
- metrics: [resolution_time, first_contact_resolution, customer_satisfaction]
1
+ apiVersion: opc/v1
2
+ kind: Agent
3
+ metadata:
4
+ name: tech-support
5
+ version: 1.0.0
6
+ description: "技术支持工位 - 处理用户技术问题、故障排查和解决方案推荐"
7
+ author: Deepleaper
8
+ license: Apache-2.0
9
+ marketplace:
10
+ certified: false
11
+ category: it-support
12
+ spec:
13
+ provider:
14
+ default: deepseek
15
+ allowed: [openai, deepseek, qwen, gemini]
16
+ model: deepseek-chat
17
+ systemPrompt: |
18
+ 你是一名专业的技术支持工程师。
19
+ 你帮助用户解决技术问题,包括软件故障、系统配置、网络问题、硬件故障等。
20
+ 回答时请保持专业、耐心,并提供清晰的步骤指引。
21
+ 优先使用知识库中的已知解决方案。
22
+ 如果问题无法远程解决,请指导用户联系线下支持或提交工单。
23
+ skills:
24
+ - name: troubleshoot
25
+ description: "诊断和解决技术问题,提供分步骤操作指南"
26
+ - name: knowledge-lookup
27
+ description: "查询技术文档、FAQ 和历史解决方案库"
28
+ - name: ticket-create
29
+ description: "为复杂问题创建技术支持工单并跟踪进展"
30
+ - name: escalate
31
+ description: "将高优先级问题升级到高级工程师或专项团队"
32
+ channels:
33
+ - type: web
34
+ port: 3000
35
+ memory:
36
+ shortTerm: true
37
+ longTerm: true
38
+ knowledge:
39
+ enabled: true
40
+ deepbrain: auto
41
+ dtv:
42
+ trust:
43
+ level: internal
44
+ value:
45
+ metrics: [resolution_time, first_contact_resolution, customer_satisfaction]
@@ -1,9 +1,9 @@
1
- FROM node:22-alpine
2
- WORKDIR /app
3
- COPY package.json package-lock.json* ./
4
- RUN npm ci --production 2>/dev/null || npm install --production
5
- COPY oad.yaml agent.yaml .env* ./
6
- COPY src/ ./src/
7
- COPY prompts/ ./prompts/ 2>/dev/null || true
8
- EXPOSE 3000
9
- CMD ["npx", "opc", "run"]
1
+ FROM node:22-alpine
2
+ WORKDIR /app
3
+ COPY package.json package-lock.json* ./
4
+ RUN npm ci --production 2>/dev/null || npm install --production
5
+ COPY oad.yaml agent.yaml .env* ./
6
+ COPY src/ ./src/
7
+ COPY prompts/ ./prompts/ 2>/dev/null || true
8
+ EXPOSE 3000
9
+ CMD ["npx", "opc", "run"]
@@ -1,50 +1,50 @@
1
- # test-agent
2
-
3
- Created with [OPC Agent](https://github.com/Deepleaper/opc-agent) using the `customer-service` template.
4
-
5
- ## Quick Start
6
-
7
- 1. **Install dependencies:**
8
- ```bash
9
- npm install
10
- ```
11
-
12
- 2. **Run with Ollama (default):**
13
- ```bash
14
- # Make sure Ollama is running with qwen2.5 model
15
- ollama pull qwen2.5
16
- npx tsx src/index.ts
17
- ```
18
-
19
- 3. **Or use OpenAI/other providers:**
20
- ```bash
21
- # Edit .env and set your API key
22
- npx opc run
23
- ```
24
-
25
- 4. **Open browser:** [http://localhost:3000](http://localhost:3000)
26
-
27
- ## Development
28
-
29
- ```bash
30
- npx opc dev # Hot-reload mode
31
- npx opc chat # CLI chat
32
- ```
33
-
34
- ## Project Structure
35
-
36
- ```
37
- test-agent/
38
- ├── agent.yaml # OAD agent config (used by src/index.ts)
39
- ├── oad.yaml # OAD config (used by opc CLI)
40
- ├── src/
41
- │ ├── index.ts # Entry point
42
- │ └── skills/
43
- │ └── echo.ts # Example skill
44
- ├── package.json
45
- └── tsconfig.json
46
- ```
47
-
48
- ## Configuration
49
-
50
- Edit `agent.yaml` to customize your agent's personality, skills, and behavior.
1
+ # test-agent
2
+
3
+ Created with [OPC Agent](https://github.com/Deepleaper/opc-agent) using the `customer-service` template.
4
+
5
+ ## Quick Start
6
+
7
+ 1. **Install dependencies:**
8
+ ```bash
9
+ npm install
10
+ ```
11
+
12
+ 2. **Run with Ollama (default):**
13
+ ```bash
14
+ # Make sure Ollama is running with qwen2.5 model
15
+ ollama pull qwen2.5
16
+ npx tsx src/index.ts
17
+ ```
18
+
19
+ 3. **Or use OpenAI/other providers:**
20
+ ```bash
21
+ # Edit .env and set your API key
22
+ npx opc run
23
+ ```
24
+
25
+ 4. **Open browser:** [http://localhost:3000](http://localhost:3000)
26
+
27
+ ## Development
28
+
29
+ ```bash
30
+ npx opc dev # Hot-reload mode
31
+ npx opc chat # CLI chat
32
+ ```
33
+
34
+ ## Project Structure
35
+
36
+ ```
37
+ test-agent/
38
+ ├── agent.yaml # OAD agent config (used by src/index.ts)
39
+ ├── oad.yaml # OAD config (used by opc CLI)
40
+ ├── src/
41
+ │ ├── index.ts # Entry point
42
+ │ └── skills/
43
+ │ └── echo.ts # Example skill
44
+ ├── package.json
45
+ └── tsconfig.json
46
+ ```
47
+
48
+ ## Configuration
49
+
50
+ Edit `agent.yaml` to customize your agent's personality, skills, and behavior.
@@ -1,23 +1,23 @@
1
- apiVersion: opc/v1
2
- kind: Agent
3
- metadata:
4
- name: test-agent
5
- version: 1.0.0
6
- description: My AI Agent
7
- spec:
8
- model: qwen2.5
9
- provider:
10
- default: ollama
11
- systemPrompt: |
12
- You are a helpful AI assistant named test-agent.
13
- Be concise, helpful, and friendly.
14
- channels:
15
- - type: web
16
- port: 3000
17
- memory:
18
- shortTerm: true
19
- longTerm:
20
- provider: deepbrain
21
- skills:
22
- - name: echo
23
- description: Echo test skill
1
+ apiVersion: opc/v1
2
+ kind: Agent
3
+ metadata:
4
+ name: test-agent
5
+ version: 1.0.0
6
+ description: My AI Agent
7
+ spec:
8
+ model: qwen2.5
9
+ provider:
10
+ default: ollama
11
+ systemPrompt: |
12
+ You are a helpful AI assistant named test-agent.
13
+ Be concise, helpful, and friendly.
14
+ channels:
15
+ - type: web
16
+ port: 3000
17
+ memory:
18
+ shortTerm: true
19
+ longTerm:
20
+ provider: deepbrain
21
+ skills:
22
+ - name: echo
23
+ description: Echo test skill
@@ -1,11 +1,11 @@
1
- version: '3.8'
2
- services:
3
- agent:
4
- build: .
5
- ports:
6
- - "3000:3000"
7
- env_file:
8
- - .env
9
- volumes:
10
- - ./agent.yaml:/app/agent.yaml:ro
11
- restart: unless-stopped
1
+ version: '3.8'
2
+ services:
3
+ agent:
4
+ build: .
5
+ ports:
6
+ - "3000:3000"
7
+ env_file:
8
+ - .env
9
+ volumes:
10
+ - ./agent.yaml:/app/agent.yaml:ro
11
+ restart: unless-stopped
@@ -1,31 +1,31 @@
1
- apiVersion: opc/v1
2
- kind: Agent
3
- metadata:
4
- name: test-agent
5
- version: 1.0.0
6
- description: Customer service agent with FAQ and human handoff
7
- author: OPC Agent
8
- license: Apache-2.0
9
- spec:
10
- provider:
11
- default: deepseek
12
- allowed:
13
- - openai
14
- - deepseek
15
- - qwen
16
- model: deepseek-chat
17
- systemPrompt: |-
18
- You are a friendly and professional customer service agent.
19
- You help customers with their questions about products, orders, shipping, and returns.
20
- Be concise, helpful, and empathetic. If you're unsure, offer to connect them with a human agent.
21
- skills:
22
- - name: faq-lookup
23
- description: Look up FAQ answers
24
- - name: human-handoff
25
- description: Hand off to human agent
26
- channels:
27
- - type: web
28
- port: 3000
29
- memory:
30
- shortTerm: true
31
- longTerm: false
1
+ apiVersion: opc/v1
2
+ kind: Agent
3
+ metadata:
4
+ name: test-agent
5
+ version: 1.0.0
6
+ description: Customer service agent with FAQ and human handoff
7
+ author: OPC Agent
8
+ license: Apache-2.0
9
+ spec:
10
+ provider:
11
+ default: deepseek
12
+ allowed:
13
+ - openai
14
+ - deepseek
15
+ - qwen
16
+ model: deepseek-chat
17
+ systemPrompt: |-
18
+ You are a friendly and professional customer service agent.
19
+ You help customers with their questions about products, orders, shipping, and returns.
20
+ Be concise, helpful, and empathetic. If you're unsure, offer to connect them with a human agent.
21
+ skills:
22
+ - name: faq-lookup
23
+ description: Look up FAQ answers
24
+ - name: human-handoff
25
+ description: Hand off to human agent
26
+ channels:
27
+ - type: web
28
+ port: 3000
29
+ memory:
30
+ shortTerm: true
31
+ longTerm: false