opc-agent 1.3.2 → 1.4.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (186) hide show
  1. package/.github/ISSUE_TEMPLATE/bug_report.md +20 -0
  2. package/.github/ISSUE_TEMPLATE/feature_request.md +14 -0
  3. package/.github/PULL_REQUEST_TEMPLATE.md +13 -0
  4. package/.github/workflows/ci.yml +24 -0
  5. package/CHANGELOG.md +23 -63
  6. package/CONTRIBUTING.md +21 -60
  7. package/README.md +235 -358
  8. package/README.zh-CN.md +415 -415
  9. package/dist/channels/slack.js +93 -10
  10. package/dist/channels/web.d.ts +10 -0
  11. package/dist/channels/web.js +33 -2
  12. package/dist/cli.js +255 -60
  13. package/dist/core/runtime.d.ts +4 -0
  14. package/dist/core/runtime.js +27 -0
  15. package/dist/deploy/hermes.js +22 -22
  16. package/dist/deploy/openclaw.js +31 -40
  17. package/dist/index.d.ts +3 -10
  18. package/dist/index.js +6 -15
  19. package/dist/providers/index.d.ts +1 -1
  20. package/dist/providers/index.js +7 -1
  21. package/dist/schema/oad.d.ts +1 -2
  22. package/dist/templates/code-reviewer.d.ts +0 -8
  23. package/dist/templates/code-reviewer.js +5 -9
  24. package/dist/templates/customer-service.d.ts +0 -8
  25. package/dist/templates/customer-service.js +2 -6
  26. package/dist/templates/data-analyst.d.ts +0 -8
  27. package/dist/templates/data-analyst.js +5 -9
  28. package/dist/templates/knowledge-base.d.ts +0 -8
  29. package/dist/templates/knowledge-base.js +2 -6
  30. package/dist/templates/sales-assistant.d.ts +0 -8
  31. package/dist/templates/sales-assistant.js +4 -8
  32. package/dist/templates/teacher.d.ts +0 -8
  33. package/dist/templates/teacher.js +6 -10
  34. package/dist/traces/index.d.ts +49 -0
  35. package/dist/traces/index.js +102 -0
  36. package/docs/.vitepress/config.ts +103 -103
  37. package/docs/api/cli.md +48 -48
  38. package/docs/api/oad-schema.md +64 -64
  39. package/docs/api/sdk.md +80 -80
  40. package/docs/guide/concepts.md +51 -51
  41. package/docs/guide/configuration.md +79 -79
  42. package/docs/guide/deployment.md +42 -42
  43. package/docs/guide/getting-started.md +44 -44
  44. package/docs/guide/templates.md +28 -28
  45. package/docs/guide/testing.md +84 -84
  46. package/docs/index.md +27 -27
  47. package/docs/zh/api/cli.md +54 -54
  48. package/docs/zh/api/oad-schema.md +87 -87
  49. package/docs/zh/api/sdk.md +102 -102
  50. package/docs/zh/guide/concepts.md +104 -104
  51. package/docs/zh/guide/configuration.md +135 -135
  52. package/docs/zh/guide/deployment.md +81 -81
  53. package/docs/zh/guide/getting-started.md +82 -82
  54. package/docs/zh/guide/templates.md +84 -84
  55. package/docs/zh/guide/testing.md +88 -88
  56. package/docs/zh/index.md +27 -27
  57. package/examples/README.md +22 -0
  58. package/examples/basic-agent.ts +90 -0
  59. package/examples/brain-integration.ts +71 -0
  60. package/examples/customer-service-demo/README.md +90 -90
  61. package/examples/customer-service-demo/oad.yaml +107 -107
  62. package/examples/multi-channel.ts +74 -0
  63. package/package.json +1 -1
  64. package/src/analytics/index.ts +66 -66
  65. package/src/channels/discord.ts +192 -192
  66. package/src/channels/email.ts +177 -177
  67. package/src/channels/feishu.ts +236 -236
  68. package/src/channels/index.ts +15 -15
  69. package/src/channels/slack.ts +217 -160
  70. package/src/channels/telegram.ts +90 -90
  71. package/src/channels/voice.ts +106 -106
  72. package/src/channels/web.ts +38 -2
  73. package/src/channels/webhook.ts +199 -199
  74. package/src/channels/websocket.ts +87 -87
  75. package/src/channels/wechat.ts +149 -149
  76. package/src/cli.ts +282 -58
  77. package/src/core/a2a.ts +143 -143
  78. package/src/core/agent.ts +152 -152
  79. package/src/core/analytics-engine.ts +186 -186
  80. package/src/core/auth.ts +57 -57
  81. package/src/core/cache.ts +141 -141
  82. package/src/core/compose.ts +77 -77
  83. package/src/core/config.ts +14 -14
  84. package/src/core/errors.ts +148 -148
  85. package/src/core/hitl.ts +138 -138
  86. package/src/core/logger.ts +57 -57
  87. package/src/core/orchestrator.ts +215 -215
  88. package/src/core/performance.ts +187 -187
  89. package/src/core/rate-limiter.ts +128 -128
  90. package/src/core/room.ts +109 -109
  91. package/src/core/runtime.ts +183 -152
  92. package/src/core/sandbox.ts +101 -101
  93. package/src/core/security.ts +171 -171
  94. package/src/core/types.ts +68 -68
  95. package/src/core/versioning.ts +106 -106
  96. package/src/core/watch.ts +178 -178
  97. package/src/core/workflow.ts +235 -235
  98. package/src/deploy/hermes.ts +156 -156
  99. package/src/deploy/openclaw.ts +190 -200
  100. package/src/i18n/index.ts +216 -216
  101. package/src/index.ts +3 -10
  102. package/src/memory/deepbrain.ts +108 -108
  103. package/src/memory/index.ts +34 -34
  104. package/src/plugins/index.ts +208 -208
  105. package/src/providers/index.ts +9 -1
  106. package/src/schema/oad.ts +154 -155
  107. package/src/skills/base.ts +16 -16
  108. package/src/skills/document.ts +100 -100
  109. package/src/skills/http.ts +35 -35
  110. package/src/skills/index.ts +27 -27
  111. package/src/skills/scheduler.ts +80 -80
  112. package/src/skills/webhook-trigger.ts +59 -59
  113. package/src/templates/code-reviewer.ts +30 -34
  114. package/src/templates/customer-service.ts +76 -80
  115. package/src/templates/data-analyst.ts +66 -70
  116. package/src/templates/executive-assistant.ts +71 -71
  117. package/src/templates/financial-advisor.ts +60 -60
  118. package/src/templates/knowledge-base.ts +27 -31
  119. package/src/templates/legal-assistant.ts +71 -71
  120. package/src/templates/sales-assistant.ts +75 -79
  121. package/src/templates/teacher.ts +75 -79
  122. package/src/testing/index.ts +181 -181
  123. package/src/tools/calculator.ts +73 -73
  124. package/src/tools/datetime.ts +149 -149
  125. package/src/tools/json-transform.ts +187 -187
  126. package/src/tools/mcp.ts +76 -76
  127. package/src/tools/text-analysis.ts +116 -116
  128. package/src/traces/index.ts +132 -0
  129. package/templates/Dockerfile +15 -15
  130. package/templates/code-reviewer/README.md +27 -27
  131. package/templates/code-reviewer/oad.yaml +41 -41
  132. package/templates/customer-service/README.md +22 -22
  133. package/templates/customer-service/oad.yaml +36 -36
  134. package/templates/docker-compose.yml +21 -21
  135. package/templates/ecommerce-assistant/README.md +45 -45
  136. package/templates/ecommerce-assistant/oad.yaml +47 -47
  137. package/templates/knowledge-base/README.md +28 -28
  138. package/templates/knowledge-base/oad.yaml +38 -38
  139. package/templates/sales-assistant/README.md +26 -26
  140. package/templates/sales-assistant/oad.yaml +43 -43
  141. package/templates/tech-support/README.md +43 -43
  142. package/templates/tech-support/oad.yaml +45 -45
  143. package/test-agent/Dockerfile +9 -0
  144. package/test-agent/README.md +50 -0
  145. package/test-agent/agent.yaml +23 -0
  146. package/test-agent/docker-compose.yml +11 -0
  147. package/test-agent/oad.yaml +31 -0
  148. package/test-agent/package-lock.json +1492 -0
  149. package/test-agent/package.json +18 -0
  150. package/test-agent/src/index.ts +24 -0
  151. package/test-agent/src/skills/echo.ts +15 -0
  152. package/test-agent/tsconfig.json +25 -0
  153. package/tests/a2a.test.ts +66 -66
  154. package/tests/agent.test.ts +72 -72
  155. package/tests/analytics.test.ts +50 -50
  156. package/tests/channel.test.ts +39 -39
  157. package/tests/e2e.test.ts +134 -134
  158. package/tests/errors.test.ts +83 -83
  159. package/tests/hitl.test.ts +71 -71
  160. package/tests/i18n.test.ts +41 -41
  161. package/tests/mcp.test.ts +54 -54
  162. package/tests/oad.test.ts +68 -68
  163. package/tests/performance.test.ts +115 -115
  164. package/tests/plugin.test.ts +74 -74
  165. package/tests/room.test.ts +106 -106
  166. package/tests/runtime.test.ts +42 -42
  167. package/tests/sandbox.test.ts +46 -46
  168. package/tests/security.test.ts +60 -60
  169. package/tests/templates.test.ts +77 -77
  170. package/tests/v070.test.ts +76 -76
  171. package/tests/versioning.test.ts +75 -75
  172. package/tests/voice.test.ts +61 -61
  173. package/tests/webhook.test.ts +29 -29
  174. package/tests/workflow.test.ts +143 -143
  175. package/tsconfig.json +19 -19
  176. package/vitest.config.ts +9 -9
  177. package/dist/core/dashboard.d.ts +0 -35
  178. package/dist/core/dashboard.js +0 -157
  179. package/dist/core/priority.d.ts +0 -52
  180. package/dist/core/priority.js +0 -102
  181. package/src/core/dashboard.ts +0 -219
  182. package/src/core/priority.ts +0 -140
  183. package/src/dtv/data.ts +0 -29
  184. package/src/dtv/trust.ts +0 -43
  185. package/src/dtv/value.ts +0 -47
  186. package/src/marketplace/index.ts +0 -223
package/docs/zh/index.md CHANGED
@@ -1,27 +1,27 @@
1
- ---
2
- layout: home
3
- hero:
4
- name: OPC Agent
5
- text: 开放智能体框架
6
- tagline: 构建、测试、运行企业级 AI 智能体
7
- actions:
8
- - theme: brand
9
- text: 快速开始
10
- link: /zh/guide/getting-started
11
- - theme: alt
12
- text: GitHub
13
- link: https://github.com/Deepleaper/opc-agent
14
- features:
15
- - title: ⚡ 30 秒上手
16
- details: 两条命令创建智能体,开箱即用,支持 12 个场景模板
17
- - title: 📋 OAD 声明式定义
18
- details: 用 YAML 文件定义智能体的一切:模型、技能、渠道、安全策略
19
- - title: 📡 多渠道部署
20
- details: Web、Telegram、Slack、微信公众号、飞书、WebSocket,一套代码到处运行
21
- - title: 🧪 内置测试框架
22
- details: 在 OAD 文件中定义测试用例,opc test 一键验证智能体行为
23
- - title: 🔌 多模型支持
24
- details: DeepSeek、通义千问、OpenAI、Anthropic、Ollama,不绑定任何一家
25
- - title: 🧠 知识库 RAG
26
- details: 添加文档自动构建知识库,智能体回答时语义检索增强
27
- ---
1
+ ---
2
+ layout: home
3
+ hero:
4
+ name: OPC Agent
5
+ text: 开放智能体框架
6
+ tagline: 构建、测试、运行企业级 AI 智能体
7
+ actions:
8
+ - theme: brand
9
+ text: 快速开始
10
+ link: /zh/guide/getting-started
11
+ - theme: alt
12
+ text: GitHub
13
+ link: https://github.com/Deepleaper/opc-agent
14
+ features:
15
+ - title: ⚡ 30 秒上手
16
+ details: 两条命令创建智能体,开箱即用,支持 12 个场景模板
17
+ - title: 📋 OAD 声明式定义
18
+ details: 用 YAML 文件定义智能体的一切:模型、技能、渠道、安全策略
19
+ - title: 📡 多渠道部署
20
+ details: Web、Telegram、Slack、微信公众号、飞书、WebSocket,一套代码到处运行
21
+ - title: 🧪 内置测试框架
22
+ details: 在 OAD 文件中定义测试用例,opc test 一键验证智能体行为
23
+ - title: 🔌 多模型支持
24
+ details: DeepSeek、通义千问、OpenAI、Anthropic、Ollama,不绑定任何一家
25
+ - title: 🧠 知识库 RAG
26
+ details: 添加文档自动构建知识库,智能体回答时语义检索增强
27
+ ---
@@ -0,0 +1,22 @@
1
+ # OPC Agent Examples
2
+
3
+ ## Run Examples
4
+
5
+ ```bash
6
+ # Basic agent with skills
7
+ npx tsx examples/basic-agent.ts
8
+
9
+ # Multi-channel setup (Web + Telegram)
10
+ npx tsx examples/multi-channel.ts
11
+
12
+ # DeepBrain memory integration
13
+ npx tsx examples/brain-integration.ts
14
+ ```
15
+
16
+ ## What Each Example Shows
17
+
18
+ | Example | Concepts |
19
+ |---------|----------|
20
+ | `basic-agent.ts` | `BaseAgent`, `AgentRuntime`, `BaseSkill`, message handling |
21
+ | `multi-channel.ts` | `WebChannel`, `TelegramChannel`, multi-channel config |
22
+ | `brain-integration.ts` | `DeepBrainMemoryStore`, `InMemoryStore`, memory backends |
@@ -0,0 +1,90 @@
1
+ /**
2
+ * OPC Agent Example: Basic Agent
3
+ *
4
+ * Create a simple agent with OAD config, register a skill, handle a message.
5
+ *
6
+ * Run: npx tsx examples/basic-agent.ts
7
+ */
8
+
9
+ import {
10
+ BaseAgent,
11
+ AgentRuntime,
12
+ BaseSkill,
13
+ InMemoryStore,
14
+ type Message,
15
+ type AgentContext,
16
+ type SkillResult,
17
+ } from 'opc-agent';
18
+
19
+ // Define a custom skill
20
+ class GreeterSkill extends BaseSkill {
21
+ name = 'greeter';
22
+ description = 'Responds to greetings';
23
+
24
+ canHandle(message: Message): boolean {
25
+ const text = message.content.toLowerCase();
26
+ return text.includes('hello') || text.includes('hi') || text.includes('hey');
27
+ }
28
+
29
+ async execute(message: Message, context: AgentContext): Promise<SkillResult> {
30
+ return {
31
+ content: `Hello! I'm ${context.agent?.name || 'Agent'}. How can I help you today?`,
32
+ confidence: 1.0,
33
+ };
34
+ }
35
+ }
36
+
37
+ async function main() {
38
+ console.log('🤖 OPC Agent — Basic Agent Demo\n');
39
+
40
+ try {
41
+ // Create agent with OAD-style config
42
+ const agent = new BaseAgent({
43
+ name: 'demo-agent',
44
+ description: 'A simple demo agent',
45
+ version: '1.0.0',
46
+ });
47
+
48
+ // Set up memory store
49
+ const memory = new InMemoryStore();
50
+
51
+ // Create runtime
52
+ const runtime = new AgentRuntime(agent, {
53
+ memory,
54
+ });
55
+
56
+ // Register skill
57
+ const greeter = new GreeterSkill();
58
+ runtime.registerSkill(greeter);
59
+
60
+ console.log(`✅ Agent "${agent.name}" created with ${1} skill\n`);
61
+
62
+ // Simulate messages
63
+ const testMessages: Message[] = [
64
+ { role: 'user', content: 'Hello there!' },
65
+ { role: 'user', content: 'What can you do?' },
66
+ { role: 'user', content: 'Hey, nice to meet you' },
67
+ ];
68
+
69
+ for (const msg of testMessages) {
70
+ console.log(`📨 User: ${msg.content}`);
71
+ const response = await runtime.handleMessage(msg);
72
+ console.log(`🤖 Agent: ${response?.content || '(no response)'}\n`);
73
+ }
74
+
75
+ console.log('✅ Done! OPC Agent supports:');
76
+ console.log(' • OAD config (YAML/JSON agent definition)');
77
+ console.log(' • Skill registration & routing');
78
+ console.log(' • Multi-channel (Web, Telegram, Slack, etc.)');
79
+ console.log(' • Memory stores (InMemory, DeepBrain)\n');
80
+ console.log('Next: npx tsx examples/multi-channel.ts');
81
+ } catch (e: any) {
82
+ console.error(`❌ Error: ${e.message}`);
83
+ process.exit(1);
84
+ }
85
+ }
86
+
87
+ main().catch(e => {
88
+ console.error(`\n❌ Error: ${e.message}\n`);
89
+ process.exit(1);
90
+ });
@@ -0,0 +1,71 @@
1
+ /**
2
+ * OPC Agent Example: DeepBrain Memory Integration
3
+ *
4
+ * Shows how to use DeepBrainMemoryStore for persistent agent memory.
5
+ * Requires a running DeepBrain instance (or falls back to InMemory).
6
+ *
7
+ * Run: npx tsx examples/brain-integration.ts
8
+ */
9
+
10
+ import {
11
+ BaseAgent,
12
+ AgentRuntime,
13
+ InMemoryStore,
14
+ DeepBrainMemoryStore,
15
+ } from 'opc-agent';
16
+
17
+ async function main() {
18
+ console.log('🧠 OPC Agent — DeepBrain Memory Integration\n');
19
+
20
+ try {
21
+ const agent = new BaseAgent({
22
+ name: 'brain-agent',
23
+ description: 'Agent with DeepBrain-powered memory',
24
+ version: '1.0.0',
25
+ });
26
+
27
+ // Try DeepBrain first, fall back to InMemory
28
+ let memory;
29
+ let memoryType: string;
30
+
31
+ try {
32
+ memory = new DeepBrainMemoryStore({
33
+ brainUrl: process.env.DEEPBRAIN_URL || 'http://localhost:3333',
34
+ agentId: 'brain-agent',
35
+ });
36
+ memoryType = 'DeepBrain';
37
+ console.log('✅ Using DeepBrain memory store');
38
+ } catch {
39
+ memory = new InMemoryStore();
40
+ memoryType = 'InMemory';
41
+ console.log('⚠️ DeepBrain unavailable, using InMemory fallback');
42
+ }
43
+
44
+ const runtime = new AgentRuntime(agent, { memory });
45
+
46
+ console.log(`\n📦 Memory store: ${memoryType}`);
47
+ console.log('\nDeepBrain vs InMemory:');
48
+ console.log(' ┌─────────────────┬────────────┬──────────────┐');
49
+ console.log(' │ Feature │ InMemory │ DeepBrain │');
50
+ console.log(' ├─────────────────┼────────────┼──────────────┤');
51
+ console.log(' │ Persistence │ ❌ (RAM) │ ✅ (SQLite) │');
52
+ console.log(' │ Semantic search │ ❌ │ ✅ │');
53
+ console.log(' │ Evolve │ ❌ │ ✅ │');
54
+ console.log(' │ Multi-agent │ ❌ │ ✅ │');
55
+ console.log(' │ Zero config │ ✅ │ ✅ │');
56
+ console.log(' └─────────────────┴────────────┴──────────────┘\n');
57
+
58
+ console.log('✅ Done! To use DeepBrain:');
59
+ console.log(' npm install deepbrain');
60
+ console.log(' deepbrain serve # starts on :3333');
61
+ console.log(' DEEPBRAIN_URL=http://localhost:3333 npx tsx examples/brain-integration.ts\n');
62
+ } catch (e: any) {
63
+ console.error(`❌ Error: ${e.message}`);
64
+ process.exit(1);
65
+ }
66
+ }
67
+
68
+ main().catch(e => {
69
+ console.error(`\n❌ Error: ${e.message}\n`);
70
+ process.exit(1);
71
+ });
@@ -1,90 +1,90 @@
1
- # ShopBot — Customer Service Demo
2
-
3
- A complete e-commerce customer service agent built with OPC Agent, deployable to OpenClaw.
4
-
5
- ## What's Inside
6
-
7
- - `oad.yaml` — Full agent definition with product FAQ, order tracking, complaint handling
8
- - Rich system prompt with personality, escalation rules, and response templates
9
- - Telegram + Web channel configuration
10
-
11
- ## Quick Start
12
-
13
- ### 1. Install OPC Agent
14
-
15
- ```bash
16
- npm install -g opc-agent
17
- ```
18
-
19
- ### 2. Validate the Agent
20
-
21
- ```bash
22
- cd examples/customer-service-demo
23
- opc info
24
- opc build
25
- ```
26
-
27
- ### 3. Deploy to OpenClaw
28
-
29
- **Option A: Generate workspace files**
30
- ```bash
31
- opc deploy --target openclaw --output ./shopbot-workspace
32
- ```
33
-
34
- This creates a complete OpenClaw agent workspace with:
35
- - `IDENTITY.md` — Agent identity
36
- - `SOUL.md` — System prompt and model config
37
- - `AGENTS.md` — Skills, memory, and trust config
38
- - `USER.md` — User preferences template
39
- - `MEMORY.md` — Persistent memory template
40
-
41
- **Option B: Deploy and auto-register**
42
- ```bash
43
- opc deploy --target openclaw --install
44
- ```
45
-
46
- This generates the workspace AND registers the agent in `~/.openclaw/openclaw.json`.
47
-
48
- ### 4. Restart OpenClaw
49
-
50
- ```bash
51
- openclaw gateway restart
52
- ```
53
-
54
- ### 5. Test in Telegram
55
-
56
- Send a message to your OpenClaw Telegram bot. ShopBot will respond!
57
-
58
- Try these:
59
- - "What headphones do you sell?"
60
- - "Track my order TS-123456"
61
- - "I want to return my laptop stand"
62
- - "This is unacceptable, I want to speak to a manager"
63
-
64
- ## Architecture
65
-
66
- ```
67
- OPC Agent (Development) OpenClaw (Runtime)
68
- ┌─────────────────────┐ ┌──────────────────────┐
69
- │ oad.yaml │ │ IDENTITY.md │
70
- │ (agent definition) │──deploy─│ SOUL.md │
71
- │ │ │ AGENTS.md │
72
- │ opc build/test │ │ USER.md │
73
- │ opc deploy │ │ MEMORY.md │
74
- └─────────────────────┘ │ │
75
- │ ← Telegram/Web → │
76
- └──────────────────────┘
77
- ```
78
-
79
- OPC Agent is the **development framework**. OpenClaw is the **runtime**.
80
-
81
- ## Customization
82
-
83
- Edit `oad.yaml` to:
84
- - Change the product catalog
85
- - Adjust escalation rules
86
- - Add new skills
87
- - Switch LLM provider/model
88
- - Modify the system prompt personality
89
-
90
- Then re-deploy: `opc deploy --target openclaw --install`
1
+ # ShopBot — Customer Service Demo
2
+
3
+ A complete e-commerce customer service agent built with OPC Agent, deployable to OpenClaw.
4
+
5
+ ## What's Inside
6
+
7
+ - `oad.yaml` — Full agent definition with product FAQ, order tracking, complaint handling
8
+ - Rich system prompt with personality, escalation rules, and response templates
9
+ - Telegram + Web channel configuration
10
+
11
+ ## Quick Start
12
+
13
+ ### 1. Install OPC Agent
14
+
15
+ ```bash
16
+ npm install -g opc-agent
17
+ ```
18
+
19
+ ### 2. Validate the Agent
20
+
21
+ ```bash
22
+ cd examples/customer-service-demo
23
+ opc info
24
+ opc build
25
+ ```
26
+
27
+ ### 3. Deploy to OpenClaw
28
+
29
+ **Option A: Generate workspace files**
30
+ ```bash
31
+ opc deploy --target openclaw --output ./shopbot-workspace
32
+ ```
33
+
34
+ This creates a complete OpenClaw agent workspace with:
35
+ - `IDENTITY.md` — Agent identity
36
+ - `SOUL.md` — System prompt and model config
37
+ - `AGENTS.md` — Skills, memory, and trust config
38
+ - `USER.md` — User preferences template
39
+ - `MEMORY.md` — Persistent memory template
40
+
41
+ **Option B: Deploy and auto-register**
42
+ ```bash
43
+ opc deploy --target openclaw --install
44
+ ```
45
+
46
+ This generates the workspace AND registers the agent in `~/.openclaw/openclaw.json`.
47
+
48
+ ### 4. Restart OpenClaw
49
+
50
+ ```bash
51
+ openclaw gateway restart
52
+ ```
53
+
54
+ ### 5. Test in Telegram
55
+
56
+ Send a message to your OpenClaw Telegram bot. ShopBot will respond!
57
+
58
+ Try these:
59
+ - "What headphones do you sell?"
60
+ - "Track my order TS-123456"
61
+ - "I want to return my laptop stand"
62
+ - "This is unacceptable, I want to speak to a manager"
63
+
64
+ ## Architecture
65
+
66
+ ```
67
+ OPC Agent (Development) OpenClaw (Runtime)
68
+ ┌─────────────────────┐ ┌──────────────────────┐
69
+ │ oad.yaml │ │ IDENTITY.md │
70
+ │ (agent definition) │──deploy─│ SOUL.md │
71
+ │ │ │ AGENTS.md │
72
+ │ opc build/test │ │ USER.md │
73
+ │ opc deploy │ │ MEMORY.md │
74
+ └─────────────────────┘ │ │
75
+ │ ← Telegram/Web → │
76
+ └──────────────────────┘
77
+ ```
78
+
79
+ OPC Agent is the **development framework**. OpenClaw is the **runtime**.
80
+
81
+ ## Customization
82
+
83
+ Edit `oad.yaml` to:
84
+ - Change the product catalog
85
+ - Adjust escalation rules
86
+ - Add new skills
87
+ - Switch LLM provider/model
88
+ - Modify the system prompt personality
89
+
90
+ Then re-deploy: `opc deploy --target openclaw --install`
@@ -1,107 +1,107 @@
1
- apiVersion: opc/v1
2
- kind: Agent
3
- metadata:
4
- name: ShopBot
5
- version: "1.0.0"
6
- description: "E-commerce customer service agent for TechStyle — handles product FAQs, order tracking, returns, and complaint escalation"
7
- author: "TechStyle Inc."
8
- license: Apache-2.0
9
- marketplace:
10
- category: customer-service
11
- pricing: free
12
- tags: [ecommerce, support, faq, orders]
13
-
14
- spec:
15
- provider:
16
- default: deepseek
17
- allowed: [openai, deepseek, qwen]
18
- model: deepseek-chat
19
-
20
- systemPrompt: |
21
- You are ShopBot, the friendly and professional customer service agent for TechStyle,
22
- an online electronics and lifestyle store.
23
-
24
- ## Personality
25
- - Warm, helpful, and patient
26
- - Professional but not robotic — use a conversational tone
27
- - Proactive: anticipate follow-up questions
28
- - Empathetic: acknowledge customer frustration before solving problems
29
-
30
- ## Core Capabilities
31
- 1. **Product FAQ**: Answer questions about products, specs, pricing, availability
32
- 2. **Order Tracking**: Look up order status by order ID (format: TS-XXXXXX)
33
- 3. **Returns & Refunds**: Guide customers through return process (30-day policy)
34
- 4. **Complaint Handling**: De-escalate issues, offer solutions, escalate when needed
35
-
36
- ## Escalation Rules
37
- - Escalate to human agent if:
38
- - Customer asks 3+ times about the same unresolved issue
39
- - Customer explicitly requests a human
40
- - Issue involves billing disputes over $100
41
- - Customer uses abusive language (remain calm, offer to transfer)
42
- - Say: "Let me connect you with a specialist who can help further."
43
-
44
- ## Response Guidelines
45
- - Keep responses under 200 words unless detailed explanation is needed
46
- - Always confirm understanding: "Just to make sure I understand..."
47
- - End with a follow-up: "Is there anything else I can help with?"
48
- - For order lookups, ask for order ID if not provided
49
- - Never make up order status — if you can't find it, say so
50
-
51
- ## Product Catalog (Quick Reference)
52
- - TechStyle Pro Headphones — $149, wireless, ANC, 30hr battery
53
- - TechStyle Slim Laptop Stand — $59, aluminum, adjustable
54
- - TechStyle Power Bank 20K — $39, 20000mAh, USB-C PD
55
- - TechStyle Smart Watch S3 — $199, health tracking, 5-day battery
56
- - TechStyle Webcam 4K — $89, autofocus, built-in mic
57
-
58
- ## Return Policy
59
- - 30-day return window from delivery date
60
- - Item must be in original packaging
61
- - Free return shipping for defective items
62
- - Refund processed within 5-7 business days
63
- - Gift cards and sale items are final sale
64
-
65
- skills:
66
- - name: product-faq
67
- description: "Answer product questions from the catalog knowledge base"
68
- config:
69
- source: catalog
70
- fallback: "I don't have that info right now. Let me check with the team."
71
-
72
- - name: order-lookup
73
- description: "Look up order status by order ID"
74
- config:
75
- idPattern: "TS-\\d{6}"
76
- notFoundMessage: "I couldn't find that order. Double-check the ID (format: TS-XXXXXX)."
77
-
78
- - name: complaint-handler
79
- description: "Handle complaints with empathy and escalation logic"
80
- config:
81
- maxAttempts: 3
82
- escalationMessage: "Let me connect you with a specialist who can help further."
83
-
84
- channels:
85
- - type: telegram
86
- config:
87
- welcomeMessage: "Hi! 👋 I'm ShopBot from TechStyle. How can I help you today?"
88
- - type: web
89
- port: 3000
90
-
91
- memory:
92
- shortTerm: true
93
- longTerm: false
94
-
95
- dtv:
96
- trust:
97
- level: verified
98
- value:
99
- metrics:
100
- - response_time
101
- - resolution_rate
102
- - customer_satisfaction
103
-
104
- streaming:
105
- enabled: true
106
-
107
- locale: en
1
+ apiVersion: opc/v1
2
+ kind: Agent
3
+ metadata:
4
+ name: ShopBot
5
+ version: "1.0.0"
6
+ description: "E-commerce customer service agent for TechStyle — handles product FAQs, order tracking, returns, and complaint escalation"
7
+ author: "TechStyle Inc."
8
+ license: Apache-2.0
9
+ marketplace:
10
+ category: customer-service
11
+ pricing: free
12
+ tags: [ecommerce, support, faq, orders]
13
+
14
+ spec:
15
+ provider:
16
+ default: deepseek
17
+ allowed: [openai, deepseek, qwen]
18
+ model: deepseek-chat
19
+
20
+ systemPrompt: |
21
+ You are ShopBot, the friendly and professional customer service agent for TechStyle,
22
+ an online electronics and lifestyle store.
23
+
24
+ ## Personality
25
+ - Warm, helpful, and patient
26
+ - Professional but not robotic — use a conversational tone
27
+ - Proactive: anticipate follow-up questions
28
+ - Empathetic: acknowledge customer frustration before solving problems
29
+
30
+ ## Core Capabilities
31
+ 1. **Product FAQ**: Answer questions about products, specs, pricing, availability
32
+ 2. **Order Tracking**: Look up order status by order ID (format: TS-XXXXXX)
33
+ 3. **Returns & Refunds**: Guide customers through return process (30-day policy)
34
+ 4. **Complaint Handling**: De-escalate issues, offer solutions, escalate when needed
35
+
36
+ ## Escalation Rules
37
+ - Escalate to human agent if:
38
+ - Customer asks 3+ times about the same unresolved issue
39
+ - Customer explicitly requests a human
40
+ - Issue involves billing disputes over $100
41
+ - Customer uses abusive language (remain calm, offer to transfer)
42
+ - Say: "Let me connect you with a specialist who can help further."
43
+
44
+ ## Response Guidelines
45
+ - Keep responses under 200 words unless detailed explanation is needed
46
+ - Always confirm understanding: "Just to make sure I understand..."
47
+ - End with a follow-up: "Is there anything else I can help with?"
48
+ - For order lookups, ask for order ID if not provided
49
+ - Never make up order status — if you can't find it, say so
50
+
51
+ ## Product Catalog (Quick Reference)
52
+ - TechStyle Pro Headphones — $149, wireless, ANC, 30hr battery
53
+ - TechStyle Slim Laptop Stand — $59, aluminum, adjustable
54
+ - TechStyle Power Bank 20K — $39, 20000mAh, USB-C PD
55
+ - TechStyle Smart Watch S3 — $199, health tracking, 5-day battery
56
+ - TechStyle Webcam 4K — $89, autofocus, built-in mic
57
+
58
+ ## Return Policy
59
+ - 30-day return window from delivery date
60
+ - Item must be in original packaging
61
+ - Free return shipping for defective items
62
+ - Refund processed within 5-7 business days
63
+ - Gift cards and sale items are final sale
64
+
65
+ skills:
66
+ - name: product-faq
67
+ description: "Answer product questions from the catalog knowledge base"
68
+ config:
69
+ source: catalog
70
+ fallback: "I don't have that info right now. Let me check with the team."
71
+
72
+ - name: order-lookup
73
+ description: "Look up order status by order ID"
74
+ config:
75
+ idPattern: "TS-\\d{6}"
76
+ notFoundMessage: "I couldn't find that order. Double-check the ID (format: TS-XXXXXX)."
77
+
78
+ - name: complaint-handler
79
+ description: "Handle complaints with empathy and escalation logic"
80
+ config:
81
+ maxAttempts: 3
82
+ escalationMessage: "Let me connect you with a specialist who can help further."
83
+
84
+ channels:
85
+ - type: telegram
86
+ config:
87
+ welcomeMessage: "Hi! 👋 I'm ShopBot from TechStyle. How can I help you today?"
88
+ - type: web
89
+ port: 3000
90
+
91
+ memory:
92
+ shortTerm: true
93
+ longTerm: false
94
+
95
+ dtv:
96
+ trust:
97
+ level: verified
98
+ value:
99
+ metrics:
100
+ - response_time
101
+ - resolution_rate
102
+ - customer_satisfaction
103
+
104
+ streaming:
105
+ enabled: true
106
+
107
+ locale: en