nowaikit 4.11.1 → 4.12.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (75) hide show
  1. package/desktop/renderer/dist/assets/index-DIXajM0H.js +55 -0
  2. package/desktop/renderer/dist/index.html +1 -1
  3. package/dist/cli/detect-clients.d.ts +1 -1
  4. package/dist/cli/detect-clients.d.ts.map +1 -1
  5. package/dist/cli/detect-clients.js +13 -0
  6. package/dist/cli/detect-clients.js.map +1 -1
  7. package/dist/cli/setup.js +1 -1
  8. package/dist/cli/setup.js.map +1 -1
  9. package/dist/cli/writers/index.d.ts.map +1 -1
  10. package/dist/cli/writers/index.js +20 -0
  11. package/dist/cli/writers/index.js.map +1 -1
  12. package/dist/direct/llm-client.js +1 -1
  13. package/dist/direct/llm-client.js.map +1 -1
  14. package/dist/server.d.ts.map +1 -1
  15. package/dist/server.js +2 -1
  16. package/dist/server.js.map +1 -1
  17. package/dist/servicenow/client.d.ts +12 -0
  18. package/dist/servicenow/client.d.ts.map +1 -1
  19. package/dist/servicenow/client.js +54 -0
  20. package/dist/servicenow/client.js.map +1 -1
  21. package/dist/tools/access-admin.d.ts +162 -0
  22. package/dist/tools/access-admin.d.ts.map +1 -0
  23. package/dist/tools/access-admin.js +216 -0
  24. package/dist/tools/access-admin.js.map +1 -0
  25. package/dist/tools/ai-agent-exec.d.ts +70 -0
  26. package/dist/tools/ai-agent-exec.d.ts.map +1 -0
  27. package/dist/tools/ai-agent-exec.js +73 -0
  28. package/dist/tools/ai-agent-exec.js.map +1 -0
  29. package/dist/tools/approvals-extra.d.ts +202 -0
  30. package/dist/tools/approvals-extra.d.ts.map +1 -0
  31. package/dist/tools/approvals-extra.js +212 -0
  32. package/dist/tools/approvals-extra.js.map +1 -0
  33. package/dist/tools/catalog-fulfillment.d.ts +349 -0
  34. package/dist/tools/catalog-fulfillment.d.ts.map +1 -0
  35. package/dist/tools/catalog-fulfillment.js +222 -0
  36. package/dist/tools/catalog-fulfillment.js.map +1 -0
  37. package/dist/tools/grc-extra.d.ts +149 -0
  38. package/dist/tools/grc-extra.d.ts.map +1 -0
  39. package/dist/tools/grc-extra.js +115 -0
  40. package/dist/tools/grc-extra.js.map +1 -0
  41. package/dist/tools/index.d.ts +1600 -107
  42. package/dist/tools/index.d.ts.map +1 -1
  43. package/dist/tools/index.js +38 -0
  44. package/dist/tools/index.js.map +1 -1
  45. package/dist/tools/oncall.d.ts +165 -0
  46. package/dist/tools/oncall.d.ts.map +1 -0
  47. package/dist/tools/oncall.js +155 -0
  48. package/dist/tools/oncall.js.map +1 -0
  49. package/dist/tools/platform-ops.d.ts +156 -0
  50. package/dist/tools/platform-ops.d.ts.map +1 -0
  51. package/dist/tools/platform-ops.js +141 -0
  52. package/dist/tools/platform-ops.js.map +1 -0
  53. package/dist/tools/service-mapping.d.ts +108 -0
  54. package/dist/tools/service-mapping.d.ts.map +1 -0
  55. package/dist/tools/service-mapping.js +144 -0
  56. package/dist/tools/service-mapping.js.map +1 -0
  57. package/dist/tools/service-portfolio.d.ts +93 -0
  58. package/dist/tools/service-portfolio.d.ts.map +1 -0
  59. package/dist/tools/service-portfolio.js +86 -0
  60. package/dist/tools/service-portfolio.js.map +1 -0
  61. package/dist/tools/sla.d.ts +222 -0
  62. package/dist/tools/sla.d.ts.map +1 -0
  63. package/dist/tools/sla.js +160 -0
  64. package/dist/tools/sla.js.map +1 -0
  65. package/dist/tools/sn-parity.d.ts +239 -0
  66. package/dist/tools/sn-parity.d.ts.map +1 -0
  67. package/dist/tools/sn-parity.js +236 -0
  68. package/dist/tools/sn-parity.js.map +1 -0
  69. package/dist/tools/survey.d.ts +140 -0
  70. package/dist/tools/survey.d.ts.map +1 -0
  71. package/dist/tools/survey.js +118 -0
  72. package/dist/tools/survey.js.map +1 -0
  73. package/dist/tools-manifest.json +1537 -0
  74. package/package.json +15 -8
  75. package/desktop/renderer/dist/assets/index-BQ4P9VJR.js +0 -49
@@ -5227,6 +5227,1543 @@
5227
5227
  ]
5228
5228
  }
5229
5229
  },
5230
+ {
5231
+ "name": "list_sla_definitions",
5232
+ "description": "List SLA/OLA definitions (contract_sla), optionally filtered by name, table, or active status",
5233
+ "inputSchema": {
5234
+ "type": "object",
5235
+ "properties": {
5236
+ "query": {
5237
+ "type": "string",
5238
+ "description": "Search definitions by name"
5239
+ },
5240
+ "table": {
5241
+ "type": "string",
5242
+ "description": "Filter to a collection/table (e.g. \"incident\")"
5243
+ },
5244
+ "active": {
5245
+ "type": "boolean",
5246
+ "description": "Filter to active definitions only"
5247
+ },
5248
+ "limit": {
5249
+ "type": "number",
5250
+ "description": "Max records to return (default 50)"
5251
+ }
5252
+ },
5253
+ "required": []
5254
+ }
5255
+ },
5256
+ {
5257
+ "name": "create_sla_definition",
5258
+ "description": "Create an SLA/OLA definition (contract_sla). Requires WRITE_ENABLED=true",
5259
+ "inputSchema": {
5260
+ "type": "object",
5261
+ "properties": {
5262
+ "name": {
5263
+ "type": "string",
5264
+ "description": "SLA definition name"
5265
+ },
5266
+ "collection": {
5267
+ "type": "string",
5268
+ "description": "Table the SLA applies to (e.g. \"incident\")"
5269
+ },
5270
+ "duration_type": {
5271
+ "type": "string",
5272
+ "description": "Duration type (e.g. \"User specified\")"
5273
+ },
5274
+ "duration": {
5275
+ "type": "string",
5276
+ "description": "Duration value (e.g. \"1970-01-01 04:00:00\" for 4h)"
5277
+ },
5278
+ "start_condition": {
5279
+ "type": "string",
5280
+ "description": "Encoded start condition"
5281
+ },
5282
+ "stop_condition": {
5283
+ "type": "string",
5284
+ "description": "Encoded stop condition"
5285
+ },
5286
+ "schedule": {
5287
+ "type": "string",
5288
+ "description": "Schedule sys_id (business hours)"
5289
+ },
5290
+ "type": {
5291
+ "type": "string",
5292
+ "description": "\"SLA\" or \"OLA\" (default SLA)"
5293
+ },
5294
+ "fields": {
5295
+ "type": "object",
5296
+ "description": "Additional field values"
5297
+ }
5298
+ },
5299
+ "required": [
5300
+ "name",
5301
+ "collection"
5302
+ ]
5303
+ }
5304
+ },
5305
+ {
5306
+ "name": "update_sla_definition",
5307
+ "description": "Update an SLA/OLA definition (contract_sla). Requires WRITE_ENABLED=true",
5308
+ "inputSchema": {
5309
+ "type": "object",
5310
+ "properties": {
5311
+ "sys_id": {
5312
+ "type": "string",
5313
+ "description": "sys_id of the definition"
5314
+ },
5315
+ "fields": {
5316
+ "type": "object",
5317
+ "description": "Field values to update"
5318
+ }
5319
+ },
5320
+ "required": [
5321
+ "sys_id",
5322
+ "fields"
5323
+ ]
5324
+ }
5325
+ },
5326
+ {
5327
+ "name": "get_task_sla",
5328
+ "description": "Get live SLA instances (task_sla) for a task — percent complete, breach status, stage, planned end",
5329
+ "inputSchema": {
5330
+ "type": "object",
5331
+ "properties": {
5332
+ "task": {
5333
+ "type": "string",
5334
+ "description": "sys_id of the task (incident/change/etc.)"
5335
+ },
5336
+ "task_number": {
5337
+ "type": "string",
5338
+ "description": "Task number (e.g. INC0010001) if sys_id not known"
5339
+ },
5340
+ "active_only": {
5341
+ "type": "boolean",
5342
+ "description": "Only in-progress SLAs (default true)"
5343
+ }
5344
+ },
5345
+ "required": []
5346
+ }
5347
+ },
5348
+ {
5349
+ "name": "list_breached_slas",
5350
+ "description": "List SLA instances that have breached or are at risk within a window (task_sla)",
5351
+ "inputSchema": {
5352
+ "type": "object",
5353
+ "properties": {
5354
+ "breached": {
5355
+ "type": "boolean",
5356
+ "description": "true = already breached; false = at-risk/in-progress (default true)"
5357
+ },
5358
+ "min_percentage": {
5359
+ "type": "number",
5360
+ "description": "For at-risk: minimum business_percentage (e.g. 80)"
5361
+ },
5362
+ "sla_table": {
5363
+ "type": "string",
5364
+ "description": "Filter to a task table (e.g. \"incident\") via task.sys_class_name"
5365
+ },
5366
+ "limit": {
5367
+ "type": "number",
5368
+ "description": "Max records (default 50)"
5369
+ }
5370
+ },
5371
+ "required": []
5372
+ }
5373
+ },
5374
+ {
5375
+ "name": "get_on_call_now",
5376
+ "description": "Find who is on call for a group right now. Returns the current roster members for the group's rotations",
5377
+ "inputSchema": {
5378
+ "type": "object",
5379
+ "properties": {
5380
+ "group": {
5381
+ "type": "string",
5382
+ "description": "Group name or sys_id"
5383
+ }
5384
+ },
5385
+ "required": [
5386
+ "group"
5387
+ ]
5388
+ }
5389
+ },
5390
+ {
5391
+ "name": "list_rotas",
5392
+ "description": "List on-call rotations (cmn_rota), optionally filtered by group or name",
5393
+ "inputSchema": {
5394
+ "type": "object",
5395
+ "properties": {
5396
+ "group": {
5397
+ "type": "string",
5398
+ "description": "Filter by group sys_id"
5399
+ },
5400
+ "query": {
5401
+ "type": "string",
5402
+ "description": "Search rotations by name"
5403
+ },
5404
+ "limit": {
5405
+ "type": "number",
5406
+ "description": "Max records (default 50)"
5407
+ }
5408
+ },
5409
+ "required": []
5410
+ }
5411
+ },
5412
+ {
5413
+ "name": "create_rota_schedule",
5414
+ "description": "Create an on-call rotation (cmn_rota) for a group. Requires WRITE_ENABLED=true",
5415
+ "inputSchema": {
5416
+ "type": "object",
5417
+ "properties": {
5418
+ "name": {
5419
+ "type": "string",
5420
+ "description": "Rotation name"
5421
+ },
5422
+ "group": {
5423
+ "type": "string",
5424
+ "description": "Group sys_id that owns the rotation"
5425
+ },
5426
+ "time_zone": {
5427
+ "type": "string",
5428
+ "description": "Time zone (e.g. \"US/Eastern\")"
5429
+ },
5430
+ "fields": {
5431
+ "type": "object",
5432
+ "description": "Additional field values"
5433
+ }
5434
+ },
5435
+ "required": [
5436
+ "name",
5437
+ "group"
5438
+ ]
5439
+ }
5440
+ },
5441
+ {
5442
+ "name": "add_roster_member",
5443
+ "description": "Add a member to an on-call roster (cmn_rota_member). Requires WRITE_ENABLED=true",
5444
+ "inputSchema": {
5445
+ "type": "object",
5446
+ "properties": {
5447
+ "roster": {
5448
+ "type": "string",
5449
+ "description": "sys_id of the roster (cmn_rota_roster)"
5450
+ },
5451
+ "member": {
5452
+ "type": "string",
5453
+ "description": "sys_id of the group member (sys_user_grmember) or user"
5454
+ },
5455
+ "order": {
5456
+ "type": "number",
5457
+ "description": "Rotation order"
5458
+ },
5459
+ "fields": {
5460
+ "type": "object",
5461
+ "description": "Additional field values"
5462
+ }
5463
+ },
5464
+ "required": [
5465
+ "roster",
5466
+ "member"
5467
+ ]
5468
+ }
5469
+ },
5470
+ {
5471
+ "name": "create_on_call_override",
5472
+ "description": "Create an on-call coverage override for a date range (cmn_rota_override). Requires WRITE_ENABLED=true",
5473
+ "inputSchema": {
5474
+ "type": "object",
5475
+ "properties": {
5476
+ "roster": {
5477
+ "type": "string",
5478
+ "description": "sys_id of the roster being overridden"
5479
+ },
5480
+ "member": {
5481
+ "type": "string",
5482
+ "description": "sys_id of the covering user/member"
5483
+ },
5484
+ "start": {
5485
+ "type": "string",
5486
+ "description": "Override start (YYYY-MM-DD HH:MM:SS)"
5487
+ },
5488
+ "end": {
5489
+ "type": "string",
5490
+ "description": "Override end (YYYY-MM-DD HH:MM:SS)"
5491
+ },
5492
+ "fields": {
5493
+ "type": "object",
5494
+ "description": "Additional field values"
5495
+ }
5496
+ },
5497
+ "required": [
5498
+ "roster",
5499
+ "member",
5500
+ "start",
5501
+ "end"
5502
+ ]
5503
+ }
5504
+ },
5505
+ {
5506
+ "name": "get_request_item",
5507
+ "description": "Get a requested item (RITM) with its variables, by number or sys_id",
5508
+ "inputSchema": {
5509
+ "type": "object",
5510
+ "properties": {
5511
+ "number": {
5512
+ "type": "string",
5513
+ "description": "RITM number (e.g. RITM0010001)"
5514
+ },
5515
+ "sys_id": {
5516
+ "type": "string",
5517
+ "description": "sys_id of the sc_req_item"
5518
+ }
5519
+ },
5520
+ "required": []
5521
+ }
5522
+ },
5523
+ {
5524
+ "name": "update_request_item",
5525
+ "description": "Update the state/stage or fields of a requested item (sc_req_item). Requires WRITE_ENABLED=true",
5526
+ "inputSchema": {
5527
+ "type": "object",
5528
+ "properties": {
5529
+ "sys_id": {
5530
+ "type": "string",
5531
+ "description": "sys_id of the RITM"
5532
+ },
5533
+ "state": {
5534
+ "type": "string",
5535
+ "description": "New state value"
5536
+ },
5537
+ "stage": {
5538
+ "type": "string",
5539
+ "description": "New stage value"
5540
+ },
5541
+ "fields": {
5542
+ "type": "object",
5543
+ "description": "Additional field values"
5544
+ }
5545
+ },
5546
+ "required": [
5547
+ "sys_id"
5548
+ ]
5549
+ }
5550
+ },
5551
+ {
5552
+ "name": "list_catalog_tasks",
5553
+ "description": "List catalog fulfillment tasks (SCTASK), optionally by request item, assignment group, or state",
5554
+ "inputSchema": {
5555
+ "type": "object",
5556
+ "properties": {
5557
+ "request_item": {
5558
+ "type": "string",
5559
+ "description": "Parent RITM sys_id"
5560
+ },
5561
+ "assignment_group": {
5562
+ "type": "string",
5563
+ "description": "Assignment group sys_id"
5564
+ },
5565
+ "active": {
5566
+ "type": "boolean",
5567
+ "description": "Filter to active tasks only"
5568
+ },
5569
+ "limit": {
5570
+ "type": "number",
5571
+ "description": "Max records (default 50)"
5572
+ }
5573
+ },
5574
+ "required": []
5575
+ }
5576
+ },
5577
+ {
5578
+ "name": "complete_catalog_task",
5579
+ "description": "Close a catalog fulfillment task (sc_task) as complete. Requires WRITE_ENABLED=true",
5580
+ "inputSchema": {
5581
+ "type": "object",
5582
+ "properties": {
5583
+ "sys_id": {
5584
+ "type": "string",
5585
+ "description": "sys_id of the SCTASK"
5586
+ },
5587
+ "close_notes": {
5588
+ "type": "string",
5589
+ "description": "Closure notes"
5590
+ },
5591
+ "state": {
5592
+ "type": "string",
5593
+ "description": "Closed state value (default 3 = Closed Complete)"
5594
+ }
5595
+ },
5596
+ "required": [
5597
+ "sys_id"
5598
+ ]
5599
+ }
5600
+ },
5601
+ {
5602
+ "name": "list_catalog_categories",
5603
+ "description": "List catalog categories (sc_category), optionally filtered by catalog or title",
5604
+ "inputSchema": {
5605
+ "type": "object",
5606
+ "properties": {
5607
+ "catalog": {
5608
+ "type": "string",
5609
+ "description": "Catalog sys_id to filter by"
5610
+ },
5611
+ "query": {
5612
+ "type": "string",
5613
+ "description": "Search categories by title"
5614
+ },
5615
+ "limit": {
5616
+ "type": "number",
5617
+ "description": "Max records (default 50)"
5618
+ }
5619
+ },
5620
+ "required": []
5621
+ }
5622
+ },
5623
+ {
5624
+ "name": "create_catalog_category",
5625
+ "description": "Create a catalog category (sc_category). Requires WRITE_ENABLED=true",
5626
+ "inputSchema": {
5627
+ "type": "object",
5628
+ "properties": {
5629
+ "title": {
5630
+ "type": "string",
5631
+ "description": "Category title"
5632
+ },
5633
+ "catalog": {
5634
+ "type": "string",
5635
+ "description": "Catalog sys_id (sc_catalog)"
5636
+ },
5637
+ "description": {
5638
+ "type": "string",
5639
+ "description": "Category description"
5640
+ },
5641
+ "parent": {
5642
+ "type": "string",
5643
+ "description": "Parent category sys_id (for sub-categories)"
5644
+ },
5645
+ "fields": {
5646
+ "type": "object",
5647
+ "description": "Additional field values"
5648
+ }
5649
+ },
5650
+ "required": [
5651
+ "title"
5652
+ ]
5653
+ }
5654
+ },
5655
+ {
5656
+ "name": "create_user_criteria",
5657
+ "description": "Create a user criteria record (user_criteria) for catalog entitlement/audience. Requires WRITE_ENABLED=true",
5658
+ "inputSchema": {
5659
+ "type": "object",
5660
+ "properties": {
5661
+ "name": {
5662
+ "type": "string",
5663
+ "description": "User criteria name"
5664
+ },
5665
+ "roles": {
5666
+ "type": "string",
5667
+ "description": "Comma-separated role sys_ids"
5668
+ },
5669
+ "groups": {
5670
+ "type": "string",
5671
+ "description": "Comma-separated group sys_ids"
5672
+ },
5673
+ "users": {
5674
+ "type": "string",
5675
+ "description": "Comma-separated user sys_ids"
5676
+ },
5677
+ "match_all": {
5678
+ "type": "boolean",
5679
+ "description": "Require all conditions to match"
5680
+ },
5681
+ "fields": {
5682
+ "type": "object",
5683
+ "description": "Additional field values"
5684
+ }
5685
+ },
5686
+ "required": [
5687
+ "name"
5688
+ ]
5689
+ }
5690
+ },
5691
+ {
5692
+ "name": "assign_user_criteria",
5693
+ "description": "Attach a user criteria to a catalog item as available-for (sc_cat_item_user_criteria_mtom). Requires WRITE_ENABLED=true",
5694
+ "inputSchema": {
5695
+ "type": "object",
5696
+ "properties": {
5697
+ "catalog_item": {
5698
+ "type": "string",
5699
+ "description": "sys_id of the catalog item (sc_cat_item)"
5700
+ },
5701
+ "user_criteria": {
5702
+ "type": "string",
5703
+ "description": "sys_id of the user_criteria record"
5704
+ }
5705
+ },
5706
+ "required": [
5707
+ "catalog_item",
5708
+ "user_criteria"
5709
+ ]
5710
+ }
5711
+ },
5712
+ {
5713
+ "name": "list_user_roles",
5714
+ "description": "List roles granted to a user (sys_user_has_role), including inherited flag",
5715
+ "inputSchema": {
5716
+ "type": "object",
5717
+ "properties": {
5718
+ "user": {
5719
+ "type": "string",
5720
+ "description": "User sys_id, user_name, or email"
5721
+ }
5722
+ },
5723
+ "required": [
5724
+ "user"
5725
+ ]
5726
+ }
5727
+ },
5728
+ {
5729
+ "name": "grant_role",
5730
+ "description": "Grant a role to a user (sys_user_has_role). Requires WRITE_ENABLED=true",
5731
+ "inputSchema": {
5732
+ "type": "object",
5733
+ "properties": {
5734
+ "user": {
5735
+ "type": "string",
5736
+ "description": "User sys_id, user_name, or email"
5737
+ },
5738
+ "role": {
5739
+ "type": "string",
5740
+ "description": "Role sys_id or name (e.g. \"itil\")"
5741
+ }
5742
+ },
5743
+ "required": [
5744
+ "user",
5745
+ "role"
5746
+ ]
5747
+ }
5748
+ },
5749
+ {
5750
+ "name": "revoke_role",
5751
+ "description": "Revoke a directly-granted role from a user. Requires WRITE_ENABLED=true",
5752
+ "inputSchema": {
5753
+ "type": "object",
5754
+ "properties": {
5755
+ "user": {
5756
+ "type": "string",
5757
+ "description": "User sys_id, user_name, or email"
5758
+ },
5759
+ "role": {
5760
+ "type": "string",
5761
+ "description": "Role sys_id or name"
5762
+ }
5763
+ },
5764
+ "required": [
5765
+ "user",
5766
+ "role"
5767
+ ]
5768
+ }
5769
+ },
5770
+ {
5771
+ "name": "create_role",
5772
+ "description": "Create a new role (sys_user_role). Requires WRITE_ENABLED=true",
5773
+ "inputSchema": {
5774
+ "type": "object",
5775
+ "properties": {
5776
+ "name": {
5777
+ "type": "string",
5778
+ "description": "Role name (e.g. \"x_acme.approver\")"
5779
+ },
5780
+ "description": {
5781
+ "type": "string",
5782
+ "description": "Role description"
5783
+ },
5784
+ "fields": {
5785
+ "type": "object",
5786
+ "description": "Additional field values"
5787
+ }
5788
+ },
5789
+ "required": [
5790
+ "name"
5791
+ ]
5792
+ }
5793
+ },
5794
+ {
5795
+ "name": "deactivate_user",
5796
+ "description": "Deactivate (offboard) a user by setting active=false. Requires WRITE_ENABLED=true",
5797
+ "inputSchema": {
5798
+ "type": "object",
5799
+ "properties": {
5800
+ "user": {
5801
+ "type": "string",
5802
+ "description": "User sys_id, user_name, or email"
5803
+ }
5804
+ },
5805
+ "required": [
5806
+ "user"
5807
+ ]
5808
+ }
5809
+ },
5810
+ {
5811
+ "name": "create_delegation",
5812
+ "description": "Create an approval/coverage delegation (sys_user_delegate). Requires WRITE_ENABLED=true",
5813
+ "inputSchema": {
5814
+ "type": "object",
5815
+ "properties": {
5816
+ "user": {
5817
+ "type": "string",
5818
+ "description": "User delegating (sys_id/user_name/email)"
5819
+ },
5820
+ "delegate": {
5821
+ "type": "string",
5822
+ "description": "User receiving the delegation"
5823
+ },
5824
+ "starts": {
5825
+ "type": "string",
5826
+ "description": "Start datetime (YYYY-MM-DD HH:MM:SS)"
5827
+ },
5828
+ "ends": {
5829
+ "type": "string",
5830
+ "description": "End datetime (YYYY-MM-DD HH:MM:SS)"
5831
+ },
5832
+ "approvals": {
5833
+ "type": "boolean",
5834
+ "description": "Delegate approvals (default true)"
5835
+ },
5836
+ "assignments": {
5837
+ "type": "boolean",
5838
+ "description": "Delegate assignments"
5839
+ }
5840
+ },
5841
+ "required": [
5842
+ "user",
5843
+ "delegate"
5844
+ ]
5845
+ }
5846
+ },
5847
+ {
5848
+ "name": "list_group_members",
5849
+ "description": "List the members of a group (sys_user_grmember)",
5850
+ "inputSchema": {
5851
+ "type": "object",
5852
+ "properties": {
5853
+ "group": {
5854
+ "type": "string",
5855
+ "description": "Group sys_id or name"
5856
+ },
5857
+ "limit": {
5858
+ "type": "number",
5859
+ "description": "Max records (default 100)"
5860
+ }
5861
+ },
5862
+ "required": [
5863
+ "group"
5864
+ ]
5865
+ }
5866
+ },
5867
+ {
5868
+ "name": "get_user_entitlements",
5869
+ "description": "Summarize what a user can access: their roles, groups, and active status",
5870
+ "inputSchema": {
5871
+ "type": "object",
5872
+ "properties": {
5873
+ "user": {
5874
+ "type": "string",
5875
+ "description": "User sys_id, user_name, or email"
5876
+ }
5877
+ },
5878
+ "required": [
5879
+ "user"
5880
+ ]
5881
+ }
5882
+ },
5883
+ {
5884
+ "name": "create_survey",
5885
+ "description": "Create a survey/assessment definition (asmt_metric_type). Requires WRITE_ENABLED=true",
5886
+ "inputSchema": {
5887
+ "type": "object",
5888
+ "properties": {
5889
+ "name": {
5890
+ "type": "string",
5891
+ "description": "Survey name"
5892
+ },
5893
+ "description": {
5894
+ "type": "string",
5895
+ "description": "Survey description"
5896
+ },
5897
+ "type": {
5898
+ "type": "string",
5899
+ "description": "Metric type (e.g. \"survey\")"
5900
+ },
5901
+ "fields": {
5902
+ "type": "object",
5903
+ "description": "Additional field values"
5904
+ }
5905
+ },
5906
+ "required": [
5907
+ "name"
5908
+ ]
5909
+ }
5910
+ },
5911
+ {
5912
+ "name": "send_survey",
5913
+ "description": "Issue a survey/assessment instance to a user (asmt_assessment_instance). Requires WRITE_ENABLED=true",
5914
+ "inputSchema": {
5915
+ "type": "object",
5916
+ "properties": {
5917
+ "metric_type": {
5918
+ "type": "string",
5919
+ "description": "sys_id of the survey definition (asmt_metric_type)"
5920
+ },
5921
+ "user": {
5922
+ "type": "string",
5923
+ "description": "Recipient user sys_id"
5924
+ },
5925
+ "trigger_id": {
5926
+ "type": "string",
5927
+ "description": "Source record sys_id (e.g. the closed incident)"
5928
+ },
5929
+ "trigger_table": {
5930
+ "type": "string",
5931
+ "description": "Source table name"
5932
+ },
5933
+ "fields": {
5934
+ "type": "object",
5935
+ "description": "Additional field values"
5936
+ }
5937
+ },
5938
+ "required": [
5939
+ "metric_type",
5940
+ "user"
5941
+ ]
5942
+ }
5943
+ },
5944
+ {
5945
+ "name": "get_survey_results",
5946
+ "description": "Get responses/scores for a survey instance or definition (asmt_assessment_instance_question)",
5947
+ "inputSchema": {
5948
+ "type": "object",
5949
+ "properties": {
5950
+ "instance": {
5951
+ "type": "string",
5952
+ "description": "sys_id of a specific assessment instance"
5953
+ },
5954
+ "metric_type": {
5955
+ "type": "string",
5956
+ "description": "sys_id of the survey definition (aggregate across instances)"
5957
+ },
5958
+ "limit": {
5959
+ "type": "number",
5960
+ "description": "Max question rows (default 100)"
5961
+ }
5962
+ },
5963
+ "required": []
5964
+ }
5965
+ },
5966
+ {
5967
+ "name": "list_assessments",
5968
+ "description": "List survey/assessment instances (asmt_assessment_instance) by state or user",
5969
+ "inputSchema": {
5970
+ "type": "object",
5971
+ "properties": {
5972
+ "state": {
5973
+ "type": "string",
5974
+ "description": "Instance state (e.g. \"ready\", \"complete\")"
5975
+ },
5976
+ "user": {
5977
+ "type": "string",
5978
+ "description": "Recipient user sys_id"
5979
+ },
5980
+ "metric_type": {
5981
+ "type": "string",
5982
+ "description": "Survey definition sys_id"
5983
+ },
5984
+ "limit": {
5985
+ "type": "number",
5986
+ "description": "Max records (default 50)"
5987
+ }
5988
+ },
5989
+ "required": []
5990
+ }
5991
+ },
5992
+ {
5993
+ "name": "list_grc_issues",
5994
+ "description": "List GRC issues/findings (sn_grc_issue), optionally by state or owner",
5995
+ "inputSchema": {
5996
+ "type": "object",
5997
+ "properties": {
5998
+ "state": {
5999
+ "type": "string",
6000
+ "description": "Issue state filter"
6001
+ },
6002
+ "owner": {
6003
+ "type": "string",
6004
+ "description": "Owner/assigned user sys_id"
6005
+ },
6006
+ "query": {
6007
+ "type": "string",
6008
+ "description": "Search issues by short description"
6009
+ },
6010
+ "limit": {
6011
+ "type": "number",
6012
+ "description": "Max records (default 50)"
6013
+ }
6014
+ },
6015
+ "required": []
6016
+ }
6017
+ },
6018
+ {
6019
+ "name": "create_grc_issue",
6020
+ "description": "Raise a GRC issue/finding (sn_grc_issue). Requires WRITE_ENABLED=true",
6021
+ "inputSchema": {
6022
+ "type": "object",
6023
+ "properties": {
6024
+ "short_description": {
6025
+ "type": "string",
6026
+ "description": "Issue summary"
6027
+ },
6028
+ "description": {
6029
+ "type": "string",
6030
+ "description": "Full description"
6031
+ },
6032
+ "source": {
6033
+ "type": "string",
6034
+ "description": "Source record sys_id (control/risk/audit)"
6035
+ },
6036
+ "fields": {
6037
+ "type": "object",
6038
+ "description": "Additional field values"
6039
+ }
6040
+ },
6041
+ "required": [
6042
+ "short_description"
6043
+ ]
6044
+ }
6045
+ },
6046
+ {
6047
+ "name": "create_grc_control",
6048
+ "description": "Author a compliance control (sn_compliance_control). Requires WRITE_ENABLED=true",
6049
+ "inputSchema": {
6050
+ "type": "object",
6051
+ "properties": {
6052
+ "name": {
6053
+ "type": "string",
6054
+ "description": "Control name"
6055
+ },
6056
+ "description": {
6057
+ "type": "string",
6058
+ "description": "Control description"
6059
+ },
6060
+ "profile": {
6061
+ "type": "string",
6062
+ "description": "Related profile/entity sys_id"
6063
+ },
6064
+ "fields": {
6065
+ "type": "object",
6066
+ "description": "Additional field values"
6067
+ }
6068
+ },
6069
+ "required": [
6070
+ "name"
6071
+ ]
6072
+ }
6073
+ },
6074
+ {
6075
+ "name": "run_control_test",
6076
+ "description": "Create/attest a control test (sn_compliance_control_test). Requires WRITE_ENABLED=true",
6077
+ "inputSchema": {
6078
+ "type": "object",
6079
+ "properties": {
6080
+ "control": {
6081
+ "type": "string",
6082
+ "description": "sys_id of the control (sn_compliance_control)"
6083
+ },
6084
+ "result": {
6085
+ "type": "string",
6086
+ "description": "Test result/state (e.g. \"pass\", \"fail\")"
6087
+ },
6088
+ "notes": {
6089
+ "type": "string",
6090
+ "description": "Test notes/evidence"
6091
+ },
6092
+ "fields": {
6093
+ "type": "object",
6094
+ "description": "Additional field values"
6095
+ }
6096
+ },
6097
+ "required": [
6098
+ "control"
6099
+ ]
6100
+ }
6101
+ },
6102
+ {
6103
+ "name": "create_business_service",
6104
+ "description": "Create a business service (cmdb_ci_service). Requires WRITE_ENABLED=true",
6105
+ "inputSchema": {
6106
+ "type": "object",
6107
+ "properties": {
6108
+ "name": {
6109
+ "type": "string",
6110
+ "description": "Business service name"
6111
+ },
6112
+ "owned_by": {
6113
+ "type": "string",
6114
+ "description": "Owner user sys_id"
6115
+ },
6116
+ "support_group": {
6117
+ "type": "string",
6118
+ "description": "Support group sys_id"
6119
+ },
6120
+ "fields": {
6121
+ "type": "object",
6122
+ "description": "Additional field values"
6123
+ }
6124
+ },
6125
+ "required": [
6126
+ "name"
6127
+ ]
6128
+ }
6129
+ },
6130
+ {
6131
+ "name": "create_service_offering",
6132
+ "description": "Create a service offering under a business service (service_offering). Requires WRITE_ENABLED=true",
6133
+ "inputSchema": {
6134
+ "type": "object",
6135
+ "properties": {
6136
+ "name": {
6137
+ "type": "string",
6138
+ "description": "Service offering name"
6139
+ },
6140
+ "parent": {
6141
+ "type": "string",
6142
+ "description": "Parent business service sys_id (cmdb_ci_service)"
6143
+ },
6144
+ "support_group": {
6145
+ "type": "string",
6146
+ "description": "Support group sys_id"
6147
+ },
6148
+ "fields": {
6149
+ "type": "object",
6150
+ "description": "Additional field values"
6151
+ }
6152
+ },
6153
+ "required": [
6154
+ "name"
6155
+ ]
6156
+ }
6157
+ },
6158
+ {
6159
+ "name": "list_service_offerings",
6160
+ "description": "List service offerings (service_offering), optionally by parent business service",
6161
+ "inputSchema": {
6162
+ "type": "object",
6163
+ "properties": {
6164
+ "parent": {
6165
+ "type": "string",
6166
+ "description": "Parent business service sys_id"
6167
+ },
6168
+ "query": {
6169
+ "type": "string",
6170
+ "description": "Search offerings by name"
6171
+ },
6172
+ "limit": {
6173
+ "type": "number",
6174
+ "description": "Max records (default 50)"
6175
+ }
6176
+ },
6177
+ "required": []
6178
+ }
6179
+ },
6180
+ {
6181
+ "name": "list_scan_suites",
6182
+ "description": "List Instance Scan suites (scan_suite) available to run",
6183
+ "inputSchema": {
6184
+ "type": "object",
6185
+ "properties": {
6186
+ "query": {
6187
+ "type": "string",
6188
+ "description": "Search suites by name"
6189
+ },
6190
+ "limit": {
6191
+ "type": "number",
6192
+ "description": "Max records (default 50)"
6193
+ }
6194
+ },
6195
+ "required": []
6196
+ }
6197
+ },
6198
+ {
6199
+ "name": "get_instance_scan_findings",
6200
+ "description": "List Instance Scan findings (scan_finding) — best-practice violations, optionally by check or suite result",
6201
+ "inputSchema": {
6202
+ "type": "object",
6203
+ "properties": {
6204
+ "check": {
6205
+ "type": "string",
6206
+ "description": "Filter by check name (contains)"
6207
+ },
6208
+ "suite_result": {
6209
+ "type": "string",
6210
+ "description": "Filter by scan suite result sys_id"
6211
+ },
6212
+ "table": {
6213
+ "type": "string",
6214
+ "description": "Filter by target table"
6215
+ },
6216
+ "limit": {
6217
+ "type": "number",
6218
+ "description": "Max records (default 50)"
6219
+ }
6220
+ },
6221
+ "required": []
6222
+ }
6223
+ },
6224
+ {
6225
+ "name": "get_ecc_queue",
6226
+ "description": "Inspect the ECC queue (ecc_queue) — MID server probes/sensors, by state, agent, or topic",
6227
+ "inputSchema": {
6228
+ "type": "object",
6229
+ "properties": {
6230
+ "state": {
6231
+ "type": "string",
6232
+ "description": "Filter by state (e.g. \"ready\", \"processed\", \"error\")"
6233
+ },
6234
+ "queue": {
6235
+ "type": "string",
6236
+ "description": "Direction: \"input\" or \"output\""
6237
+ },
6238
+ "agent": {
6239
+ "type": "string",
6240
+ "description": "MID server agent name (contains)"
6241
+ },
6242
+ "topic": {
6243
+ "type": "string",
6244
+ "description": "Topic (contains)"
6245
+ },
6246
+ "limit": {
6247
+ "type": "number",
6248
+ "description": "Max records (default 50)"
6249
+ }
6250
+ },
6251
+ "required": []
6252
+ }
6253
+ },
6254
+ {
6255
+ "name": "resubmit_ecc_probe",
6256
+ "description": "Re-queue an ECC probe/sensor by setting its state back to ready (ecc_queue). Requires WRITE_ENABLED=true",
6257
+ "inputSchema": {
6258
+ "type": "object",
6259
+ "properties": {
6260
+ "sys_id": {
6261
+ "type": "string",
6262
+ "description": "sys_id of the ecc_queue record"
6263
+ }
6264
+ },
6265
+ "required": [
6266
+ "sys_id"
6267
+ ]
6268
+ }
6269
+ },
6270
+ {
6271
+ "name": "run_fix_script",
6272
+ "description": "Execute a fix script (sys_script_fix) by name or sys_id on the server. Requires WRITE_ENABLED=true and SCRIPTING_ENABLED=true",
6273
+ "inputSchema": {
6274
+ "type": "object",
6275
+ "properties": {
6276
+ "name": {
6277
+ "type": "string",
6278
+ "description": "Fix script name"
6279
+ },
6280
+ "sys_id": {
6281
+ "type": "string",
6282
+ "description": "sys_id of the fix script"
6283
+ }
6284
+ },
6285
+ "required": []
6286
+ }
6287
+ },
6288
+ {
6289
+ "name": "list_ai_agent_executions",
6290
+ "description": "List recent Now Assist AI Agent execution plans (sn_aia_execution_plan)",
6291
+ "inputSchema": {
6292
+ "type": "object",
6293
+ "properties": {
6294
+ "status": {
6295
+ "type": "string",
6296
+ "description": "Filter by execution status"
6297
+ },
6298
+ "query": {
6299
+ "type": "string",
6300
+ "description": "Encoded query for additional filtering"
6301
+ },
6302
+ "limit": {
6303
+ "type": "number",
6304
+ "description": "Max records (default 25)"
6305
+ }
6306
+ },
6307
+ "required": []
6308
+ }
6309
+ },
6310
+ {
6311
+ "name": "get_ai_agent_execution",
6312
+ "description": "Get an AI Agent execution plan with its steps/tool calls (sn_aia_execution_plan + _step)",
6313
+ "inputSchema": {
6314
+ "type": "object",
6315
+ "properties": {
6316
+ "sys_id": {
6317
+ "type": "string",
6318
+ "description": "sys_id of the execution plan"
6319
+ }
6320
+ },
6321
+ "required": [
6322
+ "sys_id"
6323
+ ]
6324
+ }
6325
+ },
6326
+ {
6327
+ "name": "list_agent_use_cases",
6328
+ "description": "List AI Agent Studio use cases (sn_aia_usecase) and their configuration",
6329
+ "inputSchema": {
6330
+ "type": "object",
6331
+ "properties": {
6332
+ "query": {
6333
+ "type": "string",
6334
+ "description": "Search use cases by name"
6335
+ },
6336
+ "limit": {
6337
+ "type": "number",
6338
+ "description": "Max records (default 50)"
6339
+ }
6340
+ },
6341
+ "required": []
6342
+ }
6343
+ },
6344
+ {
6345
+ "name": "list_application_services",
6346
+ "description": "List discovered application services (cmdb_ci_service_auto), optionally by name or operational status. Parity with ServiceNow get_all_application_service_names",
6347
+ "inputSchema": {
6348
+ "type": "object",
6349
+ "properties": {
6350
+ "query": {
6351
+ "type": "string",
6352
+ "description": "Search application services by name"
6353
+ },
6354
+ "operational_status": {
6355
+ "type": "string",
6356
+ "description": "Filter by operational_status value"
6357
+ },
6358
+ "limit": {
6359
+ "type": "number",
6360
+ "description": "Max records (default 50)"
6361
+ }
6362
+ },
6363
+ "required": []
6364
+ }
6365
+ },
6366
+ {
6367
+ "name": "cmdb_services_for_ci",
6368
+ "description": "Reverse lookup: which application services contain a given CI/server (svc_ci_assoc). Parity with ServiceNow get_all_application_services_for_a_server",
6369
+ "inputSchema": {
6370
+ "type": "object",
6371
+ "properties": {
6372
+ "ci": {
6373
+ "type": "string",
6374
+ "description": "sys_id of the CI/server"
6375
+ },
6376
+ "ci_name": {
6377
+ "type": "string",
6378
+ "description": "CI name if sys_id not known"
6379
+ },
6380
+ "limit": {
6381
+ "type": "number",
6382
+ "description": "Max records (default 50)"
6383
+ }
6384
+ },
6385
+ "required": []
6386
+ }
6387
+ },
6388
+ {
6389
+ "name": "cmdb_find_unmapped_cis",
6390
+ "description": "Find operational CIs that have relationships but belong to no application service (mapping gaps). Parity with ServiceNow get_unmapped_topology",
6391
+ "inputSchema": {
6392
+ "type": "object",
6393
+ "properties": {
6394
+ "ci_class": {
6395
+ "type": "string",
6396
+ "description": "Restrict to a CI class/table (e.g. cmdb_ci_server)"
6397
+ },
6398
+ "limit": {
6399
+ "type": "number",
6400
+ "description": "Max CIs to scan/return (default 100)"
6401
+ }
6402
+ },
6403
+ "required": []
6404
+ }
6405
+ },
6406
+ {
6407
+ "name": "suggest_ci_class",
6408
+ "description": "Suggest the correct CMDB CI class for a keyword before creating a CI (cmdb_class_info). Parity with ServiceNow Get_SimilarCI_Classes",
6409
+ "inputSchema": {
6410
+ "type": "object",
6411
+ "properties": {
6412
+ "keyword": {
6413
+ "type": "string",
6414
+ "description": "Device/technology keyword, e.g. \"linux server\", \"load balancer\""
6415
+ },
6416
+ "limit": {
6417
+ "type": "number",
6418
+ "description": "Max classes to return (default 10)"
6419
+ }
6420
+ },
6421
+ "required": [
6422
+ "keyword"
6423
+ ]
6424
+ }
6425
+ },
6426
+ {
6427
+ "name": "get_quote",
6428
+ "description": "Get a CPQ/sales quote record by number or sys_id (tries known quote tables)",
6429
+ "inputSchema": {
6430
+ "type": "object",
6431
+ "properties": {
6432
+ "number": {
6433
+ "type": "string",
6434
+ "description": "Quote number"
6435
+ },
6436
+ "sys_id": {
6437
+ "type": "string",
6438
+ "description": "Quote sys_id"
6439
+ },
6440
+ "table": {
6441
+ "type": "string",
6442
+ "description": "Explicit quote table if you know it"
6443
+ }
6444
+ },
6445
+ "required": []
6446
+ }
6447
+ },
6448
+ {
6449
+ "name": "list_quotes",
6450
+ "description": "List CPQ/sales quotes with optional filters (state, account)",
6451
+ "inputSchema": {
6452
+ "type": "object",
6453
+ "properties": {
6454
+ "table": {
6455
+ "type": "string",
6456
+ "description": "Explicit quote table if you know it"
6457
+ },
6458
+ "state": {
6459
+ "type": "string",
6460
+ "description": "Filter by state"
6461
+ },
6462
+ "account": {
6463
+ "type": "string",
6464
+ "description": "Filter by account sys_id"
6465
+ },
6466
+ "limit": {
6467
+ "type": "number",
6468
+ "description": "Max records (default 25)"
6469
+ }
6470
+ },
6471
+ "required": []
6472
+ }
6473
+ },
6474
+ {
6475
+ "name": "get_approval_history",
6476
+ "description": "Get the approval progression/history for any record (sysapproval_approver rows, ordered)",
6477
+ "inputSchema": {
6478
+ "type": "object",
6479
+ "properties": {
6480
+ "record": {
6481
+ "type": "string",
6482
+ "description": "sys_id of the record under approval (source record)"
6483
+ },
6484
+ "limit": {
6485
+ "type": "number",
6486
+ "description": "Max approver rows (default 100)"
6487
+ }
6488
+ },
6489
+ "required": [
6490
+ "record"
6491
+ ]
6492
+ }
6493
+ },
6494
+ {
6495
+ "name": "preview_approval_routing",
6496
+ "description": "Preview the planned approver path for a record before/after submission (existing sysapproval_approver rows + matching approval rules)",
6497
+ "inputSchema": {
6498
+ "type": "object",
6499
+ "properties": {
6500
+ "record": {
6501
+ "type": "string",
6502
+ "description": "sys_id of the record to preview routing for"
6503
+ },
6504
+ "table": {
6505
+ "type": "string",
6506
+ "description": "Table of the record (to match approval rules)"
6507
+ }
6508
+ },
6509
+ "required": [
6510
+ "record"
6511
+ ]
6512
+ }
6513
+ },
6514
+ {
6515
+ "name": "add_adhoc_approver",
6516
+ "description": "Add an ad-hoc approver to an in-flight approval on a record (inserts a sysapproval_approver row). Requires WRITE_ENABLED=true",
6517
+ "inputSchema": {
6518
+ "type": "object",
6519
+ "properties": {
6520
+ "record": {
6521
+ "type": "string",
6522
+ "description": "sys_id of the record under approval (sets sysapproval)"
6523
+ },
6524
+ "approver": {
6525
+ "type": "string",
6526
+ "description": "sys_id of the user to add as approver"
6527
+ },
6528
+ "source_table": {
6529
+ "type": "string",
6530
+ "description": "Table of the source record (source_table field)"
6531
+ }
6532
+ },
6533
+ "required": [
6534
+ "record",
6535
+ "approver"
6536
+ ]
6537
+ }
6538
+ },
6539
+ {
6540
+ "name": "recall_approval_request",
6541
+ "description": "Recall/withdraw approval requests on a record by cancelling pending approver rows (state → cancelled/no_longer_required). Requires WRITE_ENABLED=true",
6542
+ "inputSchema": {
6543
+ "type": "object",
6544
+ "properties": {
6545
+ "record": {
6546
+ "type": "string",
6547
+ "description": "sys_id of the record whose approvals to recall"
6548
+ }
6549
+ },
6550
+ "required": [
6551
+ "record"
6552
+ ]
6553
+ }
6554
+ },
6555
+ {
6556
+ "name": "submit_for_approval",
6557
+ "description": "Submit any record for approval by setting its approval field to \"requested\" (generic, not just change). Requires WRITE_ENABLED=true",
6558
+ "inputSchema": {
6559
+ "type": "object",
6560
+ "properties": {
6561
+ "table": {
6562
+ "type": "string",
6563
+ "description": "Table of the record"
6564
+ },
6565
+ "sys_id": {
6566
+ "type": "string",
6567
+ "description": "sys_id of the record"
6568
+ },
6569
+ "approval_field": {
6570
+ "type": "string",
6571
+ "description": "Approval field name (default \"approval\")"
6572
+ }
6573
+ },
6574
+ "required": [
6575
+ "table",
6576
+ "sys_id"
6577
+ ]
6578
+ }
6579
+ },
6580
+ {
6581
+ "name": "list_csm_case_tasks",
6582
+ "description": "List the tasks on a CSM case (sn_customerservice_task). Parity with ServiceNow CSM \"Get Case Tasks\"",
6583
+ "inputSchema": {
6584
+ "type": "object",
6585
+ "properties": {
6586
+ "case": {
6587
+ "type": "string",
6588
+ "description": "CSM case number or sys_id"
6589
+ },
6590
+ "active": {
6591
+ "type": "boolean",
6592
+ "description": "Only active tasks"
6593
+ },
6594
+ "limit": {
6595
+ "type": "number",
6596
+ "description": "Max records (default 50)"
6597
+ }
6598
+ },
6599
+ "required": [
6600
+ "case"
6601
+ ]
6602
+ }
6603
+ },
6604
+ {
6605
+ "name": "advance_hr_case",
6606
+ "description": "Advance an HR case to its next state/stage (sn_hr_core_case). Parity with ServiceNow HRSD \"HR Case Advance\". Requires WRITE_ENABLED=true",
6607
+ "inputSchema": {
6608
+ "type": "object",
6609
+ "properties": {
6610
+ "case": {
6611
+ "type": "string",
6612
+ "description": "HR case number or sys_id"
6613
+ },
6614
+ "state": {
6615
+ "type": "string",
6616
+ "description": "Target state value (if known); otherwise increments the current state"
6617
+ },
6618
+ "work_notes": {
6619
+ "type": "string",
6620
+ "description": "Optional work note to add on advance"
6621
+ }
6622
+ },
6623
+ "required": [
6624
+ "case"
6625
+ ]
6626
+ }
6627
+ },
6628
+ {
6629
+ "name": "search_hr_knowledge",
6630
+ "description": "Search HR-scoped knowledge articles (kb_knowledge in HR knowledge bases). Parity with ServiceNow HRSD \"HR Knowledge Search\"",
6631
+ "inputSchema": {
6632
+ "type": "object",
6633
+ "properties": {
6634
+ "query": {
6635
+ "type": "string",
6636
+ "description": "Search text"
6637
+ },
6638
+ "kb": {
6639
+ "type": "string",
6640
+ "description": "Optional specific HR knowledge base sys_id"
6641
+ },
6642
+ "limit": {
6643
+ "type": "number",
6644
+ "description": "Max records (default 20)"
6645
+ }
6646
+ },
6647
+ "required": [
6648
+ "query"
6649
+ ]
6650
+ }
6651
+ },
6652
+ {
6653
+ "name": "mcp_health_check",
6654
+ "description": "Health check: confirm the instance is reachable and the configured credentials resolve to a valid user. Parity with ServiceNow MCP \"Health Check\"",
6655
+ "inputSchema": {
6656
+ "type": "object",
6657
+ "properties": {},
6658
+ "required": []
6659
+ }
6660
+ },
6661
+ {
6662
+ "name": "summarize_record",
6663
+ "description": "Summarize a record (incident/case/etc.) using the Now Assist summarization skill when available, otherwise return the assembled record + activity for the caller to summarize. Parity with ServiceNow Quickstart incident/case summarization",
6664
+ "inputSchema": {
6665
+ "type": "object",
6666
+ "properties": {
6667
+ "table": {
6668
+ "type": "string",
6669
+ "description": "Table (e.g. incident, sn_customerservice_case, sn_hr_core_case)"
6670
+ },
6671
+ "record": {
6672
+ "type": "string",
6673
+ "description": "Record number or sys_id"
6674
+ }
6675
+ },
6676
+ "required": [
6677
+ "table",
6678
+ "record"
6679
+ ]
6680
+ }
6681
+ },
6682
+ {
6683
+ "name": "get_case_sentiment",
6684
+ "description": "Assess customer sentiment on a CSM case via the Now Assist sentiment skill when available, else return the case + customer comments for sentiment analysis. Parity with ServiceNow CSM \"Sentiment Analysis\"",
6685
+ "inputSchema": {
6686
+ "type": "object",
6687
+ "properties": {
6688
+ "case": {
6689
+ "type": "string",
6690
+ "description": "CSM case number or sys_id"
6691
+ },
6692
+ "table": {
6693
+ "type": "string",
6694
+ "description": "Case table (default sn_customerservice_case)"
6695
+ }
6696
+ },
6697
+ "required": [
6698
+ "case"
6699
+ ]
6700
+ }
6701
+ },
6702
+ {
6703
+ "name": "generate_case_activity_response",
6704
+ "description": "Draft an agent reply for a CSM case activity stream via the Now Assist activity-response skill when available, else return the case context to draft from. Parity with ServiceNow CSM \"Activity Response\"",
6705
+ "inputSchema": {
6706
+ "type": "object",
6707
+ "properties": {
6708
+ "case": {
6709
+ "type": "string",
6710
+ "description": "CSM case number or sys_id"
6711
+ },
6712
+ "table": {
6713
+ "type": "string",
6714
+ "description": "Case table (default sn_customerservice_case)"
6715
+ },
6716
+ "instruction": {
6717
+ "type": "string",
6718
+ "description": "Optional tone/instruction for the reply"
6719
+ }
6720
+ },
6721
+ "required": [
6722
+ "case"
6723
+ ]
6724
+ }
6725
+ },
6726
+ {
6727
+ "name": "generate_csm_resolution_notes",
6728
+ "description": "Generate CSM resolution notes via the Now Assist resolution-notes skill when available, else return the case + work notes to summarize. Parity with ServiceNow CSM \"Generate Resolution Notes\"",
6729
+ "inputSchema": {
6730
+ "type": "object",
6731
+ "properties": {
6732
+ "case": {
6733
+ "type": "string",
6734
+ "description": "CSM case number or sys_id"
6735
+ },
6736
+ "table": {
6737
+ "type": "string",
6738
+ "description": "Case table (default sn_customerservice_case)"
6739
+ }
6740
+ },
6741
+ "required": [
6742
+ "case"
6743
+ ]
6744
+ }
6745
+ },
6746
+ {
6747
+ "name": "check_hr_eligibility",
6748
+ "description": "Check an employee's eligibility for an HR service/policy via the Policy Based HR Case Evaluator skill when available, else return the employee + service context. Parity with ServiceNow HRSD \"HR Eligibility Check\"",
6749
+ "inputSchema": {
6750
+ "type": "object",
6751
+ "properties": {
6752
+ "user": {
6753
+ "type": "string",
6754
+ "description": "Employee sys_id, user_name, or email"
6755
+ },
6756
+ "hr_service": {
6757
+ "type": "string",
6758
+ "description": "HR service sys_id or name to check eligibility for"
6759
+ }
6760
+ },
6761
+ "required": [
6762
+ "user",
6763
+ "hr_service"
6764
+ ]
6765
+ }
6766
+ },
5230
6767
  {
5231
6768
  "name": "list_portals",
5232
6769
  "description": "List all Service Portal configurations available in the instance",