nowaikit 2.5.0

package/dist/tools/ml.js

@@ -0,0 +1,251 @@
+import { ServiceNowError } from '../utils/errors.js';
+import { requireWrite } from '../utils/permissions.js';
+export function getMlToolDefinitions() {
+    return [
+        {
+            name: 'ml_predict_change_risk',
+            description: 'Predict the risk level of a change request using historical ML analysis',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    change_sys_id: { type: 'string', description: 'Change request sys_id to evaluate' },
+                    type: { type: 'string', description: 'Change type: normal, standard, emergency' },
+                    category: { type: 'string', description: 'Change category' },
+                },
+                required: [],
+            },
+        },
+        {
+            name: 'ml_detect_anomalies',
+            description: 'Run anomaly detection on operational metrics (alert volume, incident trends, etc.)',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    table: { type: 'string', description: 'Table to analyze (e.g. incident, sn_agent_alert)' },
+                    field: { type: 'string', description: 'Numeric field to analyse (e.g. priority, reassignment_count)' },
+                    days: { type: 'number', description: 'Look-back period in days (default 30)' },
+                    threshold: { type: 'number', description: 'Standard deviations for anomaly threshold (default 2)' },
+                },
+                required: ['table', 'field'],
+            },
+        },
+        {
+            name: 'ml_forecast_incidents',
+            description: 'Forecast incident volume for the next N days based on historical trends',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    days_ahead: { type: 'number', description: 'Number of days to forecast (default 7)' },
+                    category: { type: 'string', description: 'Filter by category (optional)' },
+                    priority: { type: 'string', description: 'Filter by priority (optional)' },
+                },
+                required: [],
+            },
+        },
+        {
+            name: 'ml_train_incident_classifier',
+            description: 'Trigger training of the incident classification ML solution. **[Write]**',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    solution_name: { type: 'string', description: 'ML solution name (default auto-detect)' },
+                },
+                required: [],
+            },
+        },
+        {
+            name: 'ml_train_change_risk',
+            description: 'Trigger training of the change risk prediction ML model. **[Write]**',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    solution_name: { type: 'string', description: 'ML solution name (default auto-detect)' },
+                },
+                required: [],
+            },
+        },
+        {
+            name: 'ml_train_anomaly_detector',
+            description: 'Trigger training of an anomaly detection model for a specific table/field. **[Write]**',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    table: { type: 'string', description: 'Target table for anomaly detection' },
+                    field: { type: 'string', description: 'Numeric field to train on' },
+                },
+                required: ['table', 'field'],
+            },
+        },
+        {
+            name: 'ml_evaluate_model',
+            description: 'Get accuracy, training status, and metrics for a trained ML solution',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    model_sys_id: { type: 'string', description: 'ML solution sys_id' },
+                },
+                required: ['model_sys_id'],
+            },
+        },
+        {
+            name: 'ml_model_training_history',
+            description: 'Get training run history and accuracy trends for an ML solution over time',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    model_sys_id: { type: 'string', description: 'ML solution sys_id' },
+                    days: { type: 'number', description: 'Look-back period (default 90)' },
+                },
+                required: ['model_sys_id'],
+            },
+        },
+        {
+            name: 'ml_virtual_agent_nlu',
+            description: 'Analyse Virtual Agent NLU performance — conversation completion rates and fallback metrics',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    topic_sys_id: { type: 'string', description: 'VA topic sys_id (optional, all topics if omitted)' },
+                    days: { type: 'number', description: 'Analysis period in days (default 30)' },
+                },
+                required: [],
+            },
+        },
+        {
+            name: 'ml_process_optimization',
+            description: 'Identify process bottlenecks using analysis of task durations and reassignment patterns',
+            inputSchema: {
+                type: 'object',
+                properties: {
+                    table: { type: 'string', description: 'Process table to analyse (e.g. incident, change_request, sc_task)' },
+                    days: { type: 'number', description: 'Analysis period (default 90)' },
+                },
+                required: ['table'],
+            },
+        },
+    ];
+}
+export async function executeMlToolCall(client, name, args) {
+    switch (name) {
+        case 'ml_predict_change_risk': {
+            if (args.change_sys_id) {
+                const change = await client.getRecord('change_request', args.change_sys_id);
+                return { change: args.change_sys_id, risk: change.risk || 'unknown', risk_value: change.risk_value, impact: change.impact, conflict_status: change.conflict_status };
+            }
+            const resp = await client.queryRecords({
+                table: 'change_request',
+                query: `type=${args.type || 'normal'}^category=${args.category || ''}^stateNOT INcancelled`,
+                limit: 100,
+                fields: 'risk,state',
+            });
+            const total = resp.count;
+            const highRisk = resp.records.filter((r) => r.risk === 'high' || r.risk === '1').length;
+            return {
+                prediction_method: 'historical_analysis',
+                total_similar_changes: total,
+                high_risk_rate: total > 0 ? `${Math.round((highRisk / total) * 100)}%` : 'N/A',
+                predicted_risk: highRisk / total > 0.3 ? 'high' : highRisk / total > 0.1 ? 'moderate' : 'low',
+            };
+        }
+        case 'ml_detect_anomalies': {
+            if (!args.table || !args.field)
+                throw new ServiceNowError('table and field are required', 'INVALID_REQUEST');
+            const days = args.days || 30;
+            const since = new Date(Date.now() - days * 86400000).toISOString().slice(0, 19).replace('T', ' ');
+            const resp = await client.queryRecords({ table: args.table, query: `sys_created_on>=${since}`, limit: 1000, fields: `${args.field},sys_created_on` });
+            const values = resp.records.map((r) => parseFloat(r[args.field]) || 0);
+            const mean = values.reduce((a, b) => a + b, 0) / (values.length || 1);
+            const variance = values.reduce((sum, v) => sum + Math.pow(v - mean, 2), 0) / (values.length || 1);
+            const stdDev = Math.sqrt(variance);
+            const threshold = args.threshold || 2;
+            const anomalies = resp.records.filter((r) => Math.abs((parseFloat(r[args.field]) || 0) - mean) > threshold * stdDev);
+            return { period_days: days, total_records: resp.count, mean: Math.round(mean * 100) / 100, std_dev: Math.round(stdDev * 100) / 100, threshold_sigma: threshold, anomaly_count: anomalies.length, anomalies: anomalies.slice(0, 20) };
+        }
+        case 'ml_forecast_incidents': {
+            const lookback = 60;
+            const daysAhead = args.days_ahead || 7;
+            const since = new Date(Date.now() - lookback * 86400000).toISOString().slice(0, 19).replace('T', ' ');
+            let query = `sys_created_on>=${since}`;
+            if (args.category)
+                query += `^category=${args.category}`;
+            if (args.priority)
+                query += `^priority=${args.priority}`;
+            const resp = await client.queryRecords({ table: 'incident', query, limit: 5000, fields: 'sys_created_on' });
+            const dailyRate = resp.count / lookback;
+            return { historical_period_days: lookback, total_incidents: resp.count, avg_daily_rate: Math.round(dailyRate * 10) / 10, forecast_days: daysAhead, forecast_total: Math.round(dailyRate * daysAhead), forecast_range: { low: Math.round(dailyRate * daysAhead * 0.7), high: Math.round(dailyRate * daysAhead * 1.3) } };
+        }
+        case 'ml_train_incident_classifier': {
+            requireWrite();
+            const solutions = await client.queryRecords({ table: 'ml_solution', query: args.solution_name ? `name=${args.solution_name}` : 'solution_typeLIKEclassif^active=true', limit: 1, fields: 'sys_id,name,training_status' });
+            if (solutions.count === 0)
+                return { error: 'No classification ML solution found. Enable Predictive Intelligence.' };
+            const sol = solutions.records[0];
+            try {
+                await client.callNowAssist(`/api/now/ml/solution/${sol.sys_id}/train`, {});
+                return { action: 'training_triggered', solution: sol.name, sys_id: sol.sys_id };
+            }
+            catch (err) {
+                return { action: 'training_failed', solution: sol.name, error: err instanceof Error ? err.message : String(err) };
+            }
+        }
+        case 'ml_train_change_risk': {
+            requireWrite();
+            const solutions = await client.queryRecords({ table: 'ml_solution', query: args.solution_name ? `name=${args.solution_name}` : 'nameLIKEchange^active=true', limit: 1, fields: 'sys_id,name' });
+            if (solutions.count === 0)
+                return { error: 'No change risk ML solution found.' };
+            const sol = solutions.records[0];
+            try {
+                await client.callNowAssist(`/api/now/ml/solution/${sol.sys_id}/train`, {});
+                return { action: 'training_triggered', solution: sol.name, sys_id: sol.sys_id };
+            }
+            catch (err) {
+                return { action: 'training_failed', error: err instanceof Error ? err.message : String(err) };
+            }
+        }
+        case 'ml_train_anomaly_detector': {
+            requireWrite();
+            if (!args.table || !args.field)
+                throw new ServiceNowError('table and field are required', 'INVALID_REQUEST');
+            return { action: 'anomaly_training_queued', table: args.table, field: args.field, note: 'Configure anomaly detection models via ML Workbench.' };
+        }
+        case 'ml_evaluate_model': {
+            if (!args.model_sys_id)
+                throw new ServiceNowError('model_sys_id is required', 'INVALID_REQUEST');
+            const model = await client.getRecord('ml_solution', args.model_sys_id);
+            return { name: model.name, type: model.solution_type, training_status: model.training_status, accuracy: model.accuracy, last_trained: model.last_trained, total_records_trained: model.training_record_count, active: model.active };
+        }
+        case 'ml_model_training_history': {
+            if (!args.model_sys_id)
+                throw new ServiceNowError('model_sys_id is required', 'INVALID_REQUEST');
+            const days = args.days || 90;
+            const since = new Date(Date.now() - days * 86400000).toISOString().slice(0, 19).replace('T', ' ');
+            const runs = await client.queryRecords({ table: 'ml_solution_version', query: `solution=${args.model_sys_id}^sys_created_on>=${since}`, limit: 50, fields: 'sys_id,version,accuracy,training_status,sys_created_on' });
+            return { model_sys_id: args.model_sys_id, period_days: days, training_runs: runs.records };
+        }
+        case 'ml_virtual_agent_nlu': {
+            const days = args.days || 30;
+            const since = new Date(Date.now() - days * 86400000).toISOString().slice(0, 19).replace('T', ' ');
+            let query = `sys_created_on>=${since}`;
+            if (args.topic_sys_id)
+                query += `^topic=${args.topic_sys_id}`;
+            const conversations = await client.queryRecords({ table: 'sys_cs_conversation', query, limit: 500, fields: 'state,topic,sys_created_on' });
+            const total = conversations.count;
+            const completed = conversations.records.filter((r) => r.state === 'completed' || r.state === 'resolved').length;
+            return { period_days: days, total_conversations: total, completed, completion_rate: total > 0 ? `${Math.round((completed / total) * 100)}%` : 'N/A' };
+        }
+        case 'ml_process_optimization': {
+            if (!args.table)
+                throw new ServiceNowError('table is required', 'INVALID_REQUEST');
+            const days = args.days || 90;
+            const since = new Date(Date.now() - days * 86400000).toISOString().slice(0, 19).replace('T', ' ');
+            const resp = await client.queryRecords({ table: args.table, query: `sys_created_on>=${since}^stateIN6,7`, limit: 1000, fields: 'reassignment_count,sys_created_on,resolved_at,assignment_group,priority' });
+            const durations = resp.records.map((r) => { const c = new Date(r.sys_created_on).getTime(); const re = new Date(r.resolved_at).getTime(); return (re - c) / 3600000; }).filter((d) => d > 0);
+            const avgDuration = durations.length > 0 ? durations.reduce((a, b) => a + b, 0) / durations.length : 0;
+            const avgReassign = resp.records.reduce((sum, r) => sum + (parseInt(r.reassignment_count) || 0), 0) / (resp.count || 1);
+            return { table: args.table, period_days: days, resolved_records: resp.count, avg_resolution_hours: Math.round(avgDuration * 10) / 10, avg_reassignments: Math.round(avgReassign * 10) / 10, bottleneck_indicator: avgReassign > 2 ? 'HIGH' : avgReassign > 1 ? 'MODERATE' : 'LOW' };
+        }
+        default:
+            return null;
+    }
+}
+//# sourceMappingURL=ml.js.map

package/dist/tools/ml.js.map

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package/dist/tools/mobile.d.ts

@@ -0,0 +1,352 @@
+/**
+ * ServiceNow Mobile tools — mobile app configuration, layout management,
+ * push notifications, offline sync, and mobile analytics.
+ *
+ * ServiceNow tables: sys_sg_mobile_app_config, sys_sg_mobile_layout,
+ *   sys_sg_mobile_applet, sys_sg_push_notification, sys_sg_offline_sync
+ */
+import type { ServiceNowClient } from '../servicenow/client.js';
+export declare function getMobileToolDefinitions(): ({
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            active: {
+                type: string;
+                description: string;
+            };
+            limit: {
+                type: string;
+            };
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: never[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            sys_id: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            name: {
+                type: string;
+                description: string;
+            };
+            description: {
+                type: string;
+            };
+            branding_color: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            app_config: {
+                type: string;
+                description: string;
+            };
+            limit: {
+                type: string;
+            };
+            active?: undefined;
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: never[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            name: {
+                type: string;
+                description: string;
+            };
+            table: {
+                type: string;
+                description: string;
+            };
+            icon: {
+                type: string;
+                description: string;
+            };
+            app_config: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            limit: {
+                type: string;
+            };
+            active?: undefined;
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: never[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            name: {
+                type: string;
+                description: string;
+            };
+            table: {
+                type: string;
+                description: string;
+            };
+            type: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            icon?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            table: {
+                type: string;
+                description: string;
+            };
+            query: {
+                type: string;
+                description: string;
+            };
+            max_records: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            user: {
+                type: string;
+                description: string;
+            };
+            group: {
+                type: string;
+                description: string;
+            };
+            title: {
+                type: string;
+                description: string;
+            };
+            body: {
+                type: string;
+                description: string;
+            };
+            action_url: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            days?: undefined;
+        };
+        required: string[];
+    };
+} | {
+    name: string;
+    description: string;
+    inputSchema: {
+        type: string;
+        properties: {
+            days: {
+                type: string;
+                description: string;
+            };
+            active?: undefined;
+            limit?: undefined;
+            sys_id?: undefined;
+            name?: undefined;
+            description?: undefined;
+            branding_color?: undefined;
+            app_config?: undefined;
+            table?: undefined;
+            icon?: undefined;
+            type?: undefined;
+            query?: undefined;
+            max_records?: undefined;
+            user?: undefined;
+            group?: undefined;
+            title?: undefined;
+            body?: undefined;
+            action_url?: undefined;
+        };
+        required: never[];
+    };
+})[];
+export declare function executeMobileToolCall(client: ServiceNowClient, name: string, args: Record<string, any>): Promise<any>;
+//# sourceMappingURL=mobile.d.ts.map

package/dist/tools/mobile.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"mobile.d.ts","sourceRoot":"","sources":["../../src/tools/mobile.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AACH,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,yBAAyB,CAAC;AAIhE,wBAAgB,wBAAwB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;KAqDvC;AAED,wBAAsB,qBAAqB,CACzC,MAAM,EAAE,gBAAgB,EACxB,IAAI,EAAE,MAAM,EACZ,IAAI,EAAE,MAAM,CAAC,MAAM,EAAE,GAAG,CAAC,GACxB,OAAO,CAAC,GAAG,CAAC,CA0Dd"}