n8n-nodes-cention 1.0.0

package/dist/nodes/Cention/Cention.node.js

@@ -0,0 +1,676 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.Cention = void 0;
+const n8n_workflow_1 = require("n8n-workflow");
+const GenericFunctions_1 = require("./GenericFunctions");
+const ErrandDescription_1 = require("./ErrandDescription");
+const ContactCardDescription_1 = require("./ContactCardDescription");
+const LibraryQuestionDescription_1 = require("./LibraryQuestionDescription");
+const ChatMessageDescription_1 = require("./ChatMessageDescription");
+const AgentPresenceDescription_1 = require("./AgentPresenceDescription");
+const StatisticsDescription_1 = require("./StatisticsDescription");
+const ChannelDescription_1 = require("./ChannelDescription");
+class Cention {
+    constructor() {
+        this.description = {
+            displayName: 'Cention',
+            name: 'cention',
+            icon: 'file:logo.png',
+            group: ['output'],
+            version: 1,
+            subtitle: '={{$parameter["operation"] + ": " + $parameter["resource"]}}',
+            description: 'Interact with Cention API',
+            defaults: {
+                name: 'Cention',
+            },
+            inputs: [n8n_workflow_1.NodeConnectionTypes.Main],
+            outputs: [n8n_workflow_1.NodeConnectionTypes.Main],
+            credentials: [
+                {
+                    name: 'centionApi',
+                    required: true,
+                },
+            ],
+            properties: [
+                {
+                    displayName: 'Resource',
+                    name: 'resource',
+                    type: 'options',
+                    noDataExpression: true,
+                    options: [
+                        {
+                            name: 'Agent Presence',
+                            value: 'agentPresence',
+                            description: 'Manage agent availability status',
+                        },
+                        {
+                            name: 'Channel',
+                            value: 'channel',
+                            description: 'Communication channels (Email, Chat, Social Media)',
+                        },
+                        {
+                            name: 'Chat Message',
+                            value: 'chatMessage',
+                            description: 'Live chat session messages',
+                        },
+                        {
+                            name: 'Contact Card',
+                            value: 'contactCard',
+                            description: 'Customer contact information',
+                        },
+                        {
+                            name: 'Errand',
+                            value: 'errand',
+                            description: 'Customer support tickets/cases',
+                        },
+                        {
+                            name: 'Library Question',
+                            value: 'libraryQuestion',
+                            description: 'Knowledge base articles and FAQs',
+                        },
+                        {
+                            name: 'Statistics',
+                            value: 'statistics',
+                            description: 'Business intelligence and reporting data',
+                        },
+                    ],
+                    default: 'errand',
+                },
+                ...AgentPresenceDescription_1.agentPresenceOperations,
+                ...AgentPresenceDescription_1.agentPresenceFields,
+                ...ChannelDescription_1.channelOperations,
+                ...ChannelDescription_1.channelFields,
+                ...ChatMessageDescription_1.chatMessageOperations,
+                ...ChatMessageDescription_1.chatMessageFields,
+                ...ContactCardDescription_1.contactCardOperations,
+                ...ContactCardDescription_1.contactCardFields,
+                ...ErrandDescription_1.errandOperations,
+                ...ErrandDescription_1.errandFields,
+                ...LibraryQuestionDescription_1.libraryQuestionOperations,
+                ...LibraryQuestionDescription_1.libraryQuestionFields,
+                ...StatisticsDescription_1.statisticsOperations,
+                ...StatisticsDescription_1.statisticsFields,
+            ],
+        };
+    }
+    async execute() {
+        const items = this.getInputData();
+        const returnData = [];
+        const resource = this.getNodeParameter('resource', 0);
+        const operation = this.getNodeParameter('operation', 0);
+        for (let i = 0; i < items.length; i++) {
+            try {
+                if (resource === 'errand') {
+                    // =====================================
+                    //           Errand Operations
+                    // =====================================
+                    if (operation === 'create') {
+                        // Create Errand - Channel/Area comes from JWT token
+                        const subject = this.getNodeParameter('subject', i);
+                        const message = this.getNodeParameter('message', i);
+                        const fromEmail = this.getNodeParameter('fromEmail', i);
+                        const fromName = this.getNodeParameter('fromName', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        // Generate unique message ID if not provided
+                        const messageId = additionalFields.messageId ||
+                            `n8n_${Date.now()}_${Math.random().toString(36).substr(2, 9)}`;
+                        // Build JSON:API format per Cention API spec
+                        // Note: Channel and Area are determined by the JWT token
+                        const msgData = {
+                            message_id: messageId,
+                            subject,
+                            body: message,
+                            from: fromEmail,
+                            name: fromName,
+                        };
+                        // Add optional HTML body
+                        if (additionalFields.htmlBody) {
+                            msgData.html_body = additionalFields.htmlBody;
+                        }
+                        const attributes = {
+                            msg: msgData,
+                        };
+                        // Add extra data if provided
+                        if (additionalFields.extraData) {
+                            attributes.extradata = additionalFields.extraData;
+                        }
+                        const body = {
+                            data: {
+                                type: 'c3_new_errands',
+                                attributes,
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/c3_new_errands', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'get') {
+                        // Get Errand
+                        const errandId = this.getNodeParameter('errandId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', `/c3_errand_reports/${errandId}`);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'getAll') {
+                        // Get All Errands
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const filters = this.getNodeParameter('filters', i);
+                        const qs = {};
+                        // Required by Cention API
+                        qs['filter[changed]'] = 'true';
+                        if (filters.areaId) {
+                            qs['filter[area]'] = filters.areaId;
+                        }
+                        if (filters.status) {
+                            qs['filter[status]'] = filters.status;
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_errand_reports', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs.limit = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_errand_reports', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                    else if (operation === 'update') {
+                        // Update Errand
+                        const errandId = this.getNodeParameter('errandId', i);
+                        const updateFields = this.getNodeParameter('updateFields', i);
+                        const body = {
+                            data: {
+                                type: 'c3_errand_reports',
+                                id: errandId.toString(),
+                                attributes: updateFields,
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'PATCH', `/c3_errand_reports/${errandId}`, body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'close') {
+                        // Close Errand - per Cention API spec
+                        const errandId = this.getNodeParameter('errandId', i);
+                        const body = {
+                            data: {
+                                type: 'c3_end_errands',
+                                attributes: {
+                                    errand_id: errandId,
+                                    answer: {
+                                        body: 'Closed via API',
+                                    },
+                                },
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/c3_end_errands', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'delete') {
+                        // Delete Errand
+                        const errandId = this.getNodeParameter('errandId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'DELETE', `/c3_errand_reports/${errandId}`);
+                        returnData.push({
+                            json: responseData || { success: true },
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'sendMessage') {
+                        // Send Message
+                        const errandId = this.getNodeParameter('errandId', i);
+                        const message = this.getNodeParameter('message', i);
+                        const messageOptions = this.getNodeParameter('messageOptions', i);
+                        const body = {
+                            errandId,
+                            message,
+                            isInternal: messageOptions.isInternal || false,
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/errand/sendErrand', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                }
+                else if (resource === 'contactCard') {
+                    // =====================================
+                    //        Contact Card Operations
+                    // =====================================
+                    if (operation === 'create') {
+                        // Create Contact Card
+                        const name = this.getNodeParameter('name', i);
+                        const email = this.getNodeParameter('email', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const contacts = {
+                            name,
+                            email: [email],
+                        };
+                        // Add optional fields
+                        if (additionalFields.facebook) {
+                            contacts.facebook = [additionalFields.facebook];
+                        }
+                        if (additionalFields.voice) {
+                            contacts.voice = [additionalFields.voice];
+                        }
+                        if (additionalFields.vk) {
+                            contacts.vk = [additionalFields.vk];
+                        }
+                        if (additionalFields.line) {
+                            contacts.line = [additionalFields.line];
+                        }
+                        if (additionalFields.custom) {
+                            const customData = additionalFields.custom;
+                            if (customData.field && Array.isArray(customData.field)) {
+                                contacts.custom = customData.field;
+                            }
+                        }
+                        const body = {
+                            data: {
+                                type: 'c3_contact_cards',
+                                attributes: {
+                                    contacts,
+                                },
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/c3_contact_cards', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'update') {
+                        // Update Contact Card
+                        const contactCardId = this.getNodeParameter('contactCardId', i);
+                        const updateFields = this.getNodeParameter('updateFields', i);
+                        const contacts = {};
+                        // Build contacts object with only provided fields
+                        if (updateFields.name) {
+                            contacts.name = updateFields.name;
+                        }
+                        if (updateFields.email) {
+                            contacts.email = [updateFields.email];
+                        }
+                        if (updateFields.facebook) {
+                            contacts.facebook = [updateFields.facebook];
+                        }
+                        if (updateFields.voice) {
+                            contacts.voice = [updateFields.voice];
+                        }
+                        if (updateFields.vk) {
+                            contacts.vk = [updateFields.vk];
+                        }
+                        if (updateFields.line) {
+                            contacts.line = [updateFields.line];
+                        }
+                        if (updateFields.custom) {
+                            const customData = updateFields.custom;
+                            if (customData.field && Array.isArray(customData.field)) {
+                                contacts.custom = customData.field;
+                            }
+                        }
+                        const body = {
+                            data: {
+                                type: 'c3_contact_cards',
+                                id: contactCardId.toString(),
+                                attributes: {
+                                    contacts,
+                                },
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'PATCH', `/c3_contact_cards/${contactCardId}`, body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'delete') {
+                        // Delete Contact Card
+                        const contactCardId = this.getNodeParameter('contactCardId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'DELETE', `/c3_contact_cards/${contactCardId}`);
+                        returnData.push({
+                            json: responseData || { success: true },
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'get') {
+                        // Get Contact Card
+                        const contactCardId = this.getNodeParameter('contactCardId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', `/c3_contact_cards/${contactCardId}`);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'getAll') {
+                        // Get All Contact Cards
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        if (additionalFields.email) {
+                            qs['filter[email]'] = additionalFields.email;
+                        }
+                        if (additionalFields.name) {
+                            qs['filter[name]'] = additionalFields.name;
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_contact_cards', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs['page[limit]'] = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_contact_cards', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                    else if (operation === 'search') {
+                        // Search Contact Cards
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const query = this.getNodeParameter('query', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        // Add search query
+                        if (query) {
+                            qs['filter[search]'] = query;
+                        }
+                        // Add additional filters
+                        if (additionalFields.email) {
+                            qs['filter[email]'] = additionalFields.email;
+                        }
+                        if (additionalFields.name) {
+                            qs['filter[name]'] = additionalFields.name;
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_contact_cards', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs['page[limit]'] = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_contact_cards', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                }
+                else if (resource === 'libraryQuestion') {
+                    // =====================================
+                    //      Library Question Operations
+                    // =====================================
+                    if (operation === 'get') {
+                        // Get Library Question
+                        const questionId = this.getNodeParameter('questionId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', `/c3_library_questions/${questionId}`);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'getAll') {
+                        // Get All Library Questions
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        if (additionalFields.libraryId) {
+                            qs['q_filter[library]'] = additionalFields.libraryId;
+                        }
+                        if (additionalFields.topList) {
+                            qs['filter[toplist]'] = 'true';
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_library_questions', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs['page[limit]'] = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_library_questions', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                    else if (operation === 'search') {
+                        // Search Library Questions
+                        const searchTerm = this.getNodeParameter('searchTerm', i);
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        qs['q_filter[phrase]'] = searchTerm;
+                        if (additionalFields.searchOption) {
+                            qs['q_filter[option]'] = additionalFields.searchOption;
+                        }
+                        if (additionalFields.libraryId) {
+                            qs['q_filter[library]'] = additionalFields.libraryId;
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_library_questions', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs['page[limit]'] = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_library_questions', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                }
+                else if (resource === 'chatMessage') {
+                    // =====================================
+                    //        Chat Message Operations
+                    // =====================================
+                    if (operation === 'getAll') {
+                        // Get Chat Messages
+                        const email = this.getNodeParameter('email', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const params = {
+                            email,
+                            limit: additionalFields.limit || 100,
+                        };
+                        if (additionalFields.from) {
+                            params.from = additionalFields.from;
+                        }
+                        if (additionalFields.to) {
+                            params.to = additionalFields.to;
+                        }
+                        const body = {
+                            data: {
+                                params,
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/c3_get_chat_messages', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                }
+                else if (resource === 'agentPresence') {
+                    // =====================================
+                    //       Agent Presence Operations
+                    // =====================================
+                    if (operation === 'set') {
+                        // Set Agent Presence
+                        const status = this.getNodeParameter('status', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const attributes = {
+                            status,
+                        };
+                        if (additionalFields.message) {
+                            attributes.message = additionalFields.message;
+                        }
+                        const body = {
+                            data: {
+                                type: 'c3_agent_presence',
+                                attributes,
+                            },
+                        };
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'POST', '/c3_agent_presence', body);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                }
+                else if (resource === 'statistics') {
+                    // =====================================
+                    //        Statistics Operations
+                    // =====================================
+                    if (operation === 'get') {
+                        // Get Statistics
+                        const reportType = this.getNodeParameter('reportType', i);
+                        const fromDate = this.getNodeParameter('fromDate', i);
+                        const toDate = this.getNodeParameter('toDate', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        qs['filter[report_type]'] = reportType;
+                        qs['filter[from]'] = fromDate;
+                        qs['filter[to]'] = toDate;
+                        if (additionalFields.areaId) {
+                            qs['filter[area]'] = additionalFields.areaId;
+                        }
+                        if (additionalFields.organizationId) {
+                            qs['filter[organization]'] = additionalFields.organizationId;
+                        }
+                        if (additionalFields.agentId) {
+                            qs['filter[agent]'] = additionalFields.agentId;
+                        }
+                        if (additionalFields.groupBy) {
+                            qs['filter[group_by]'] = additionalFields.groupBy;
+                        }
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_statistics', {}, qs);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                }
+                else if (resource === 'channel') {
+                    // =====================================
+                    //          Channel Operations
+                    // =====================================
+                    if (operation === 'get') {
+                        // Get Channel
+                        const channelId = this.getNodeParameter('channelId', i);
+                        const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', `/c3_channels/${channelId}`);
+                        returnData.push({
+                            json: responseData,
+                            pairedItem: { item: i },
+                        });
+                    }
+                    else if (operation === 'getAll') {
+                        // Get All Channels
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const qs = {};
+                        if (additionalFields.type) {
+                            qs['filter[type]'] = additionalFields.type;
+                        }
+                        if (additionalFields.activeOnly) {
+                            qs['filter[active]'] = 'true';
+                        }
+                        if (returnAll) {
+                            const responseData = await GenericFunctions_1.centionApiRequestAllItems.call(this, 'data', 'GET', '/c3_channels', {}, qs);
+                            for (const item of responseData) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs['page[limit]'] = limit;
+                            const responseData = await GenericFunctions_1.centionApiRequest.call(this, 'GET', '/c3_channels', {}, qs);
+                            const items = responseData.data || [];
+                            for (const item of items) {
+                                returnData.push({
+                                    json: item,
+                                    pairedItem: { item: i },
+                                });
+                            }
+                        }
+                    }
+                }
+            }
+            catch (error) {
+                if (this.continueOnFail()) {
+                    returnData.push({
+                        json: {
+                            error: error.message,
+                        },
+                        pairedItem: { item: i },
+                    });
+                    continue;
+                }
+                throw error;
+            }
+        }
+        return [returnData];
+    }
+}
+exports.Cention = Cention;
+exports.default = Cention;
+//# sourceMappingURL=Cention.node.js.map