musubi-sdd 3.0.0 → 3.5.1

package/src/monitoring/incident-manager.js

@@ -0,0 +1,890 @@
+/**
+ * Incident Manager - Incident response and management
+ * 
+ * Provides incident management capabilities:
+ * - Incident lifecycle management
+ * - Runbook execution
+ * - Post-mortem generation
+ * - On-call management
+ */
+
+const { EventEmitter } = require('events');
+
+/**
+ * Incident Severity Levels
+ */
+const IncidentSeverity = {
+  SEV1: 'sev1', // Critical - major customer impact
+  SEV2: 'sev2', // High - significant impact
+  SEV3: 'sev3', // Medium - limited impact
+  SEV4: 'sev4', // Low - minimal impact
+  SEV5: 'sev5'  // Informational
+};
+
+/**
+ * Incident Status
+ */
+const IncidentStatus = {
+  DETECTED: 'detected',
+  TRIAGING: 'triaging',
+  INVESTIGATING: 'investigating',
+  IDENTIFIED: 'identified',
+  MITIGATING: 'mitigating',
+  MONITORING: 'monitoring',
+  RESOLVED: 'resolved',
+  CLOSED: 'closed'
+};
+
+/**
+ * Runbook Step Status
+ */
+const StepStatus = {
+  PENDING: 'pending',
+  IN_PROGRESS: 'in-progress',
+  COMPLETED: 'completed',
+  FAILED: 'failed',
+  SKIPPED: 'skipped'
+};
+
+/**
+ * Incident definition
+ */
+class Incident {
+  constructor(options) {
+    this.id = options.id || this._generateId();
+    this.title = options.title;
+    this.description = options.description || '';
+    this.severity = options.severity || IncidentSeverity.SEV3;
+    this.status = options.status || IncidentStatus.DETECTED;
+    
+    this.detectedAt = options.detectedAt || new Date();
+    this.acknowledgedAt = null;
+    this.mitigatedAt = null;
+    this.resolvedAt = null;
+    this.closedAt = null;
+    
+    this.affectedServices = options.affectedServices || [];
+    this.impactSummary = options.impactSummary || '';
+    this.customerImpact = options.customerImpact || {
+      affected: 0,
+      percentage: 0
+    };
+    
+    this.assignee = options.assignee || null;
+    this.responders = options.responders || [];
+    this.commander = options.commander || null;
+    
+    this.timeline = [{
+      timestamp: this.detectedAt,
+      action: 'detected',
+      description: 'Incident detected',
+      actor: 'system'
+    }];
+    
+    this.rootCause = null;
+    this.resolution = null;
+    this.postMortem = null;
+    
+    this.relatedIncidents = options.relatedIncidents || [];
+    this.tags = options.tags || [];
+    this.metadata = options.metadata || {};
+  }
+
+  /**
+   * Acknowledge the incident
+   */
+  acknowledge(responder) {
+    if (this.acknowledgedAt) {
+      throw new Error('Incident already acknowledged');
+    }
+    
+    this.acknowledgedAt = new Date();
+    this.status = IncidentStatus.TRIAGING;
+    this.assignee = responder;
+    
+    if (!this.responders.includes(responder)) {
+      this.responders.push(responder);
+    }
+    
+    this._addTimelineEntry('acknowledged', `Acknowledged by ${responder}`, responder);
+    return this;
+  }
+
+  /**
+   * Add a responder
+   */
+  addResponder(responder, role = 'responder') {
+    if (!this.responders.includes(responder)) {
+      this.responders.push(responder);
+      this._addTimelineEntry('responder_added', `${responder} joined as ${role}`, responder);
+    }
+    return this;
+  }
+
+  /**
+   * Set incident commander
+   */
+  setCommander(commander) {
+    this.commander = commander;
+    this.addResponder(commander, 'commander');
+    this._addTimelineEntry('commander_assigned', `${commander} assigned as incident commander`, commander);
+    return this;
+  }
+
+  /**
+   * Transition to a new status
+   */
+  updateStatus(newStatus, note = '', actor = 'system') {
+    const previousStatus = this.status;
+    this.status = newStatus;
+    
+    this._addTimelineEntry('status_change', `Status changed from ${previousStatus} to ${newStatus}. ${note}`, actor);
+    
+    // Update timestamps
+    if (newStatus === IncidentStatus.MITIGATING && !this.mitigatedAt) {
+      // Record when mitigation started
+    }
+    if (newStatus === IncidentStatus.RESOLVED) {
+      this.resolvedAt = new Date();
+    }
+    if (newStatus === IncidentStatus.CLOSED) {
+      this.closedAt = new Date();
+    }
+    
+    return this;
+  }
+
+  /**
+   * Update severity
+   */
+  updateSeverity(newSeverity, reason = '', actor = 'system') {
+    const previousSeverity = this.severity;
+    this.severity = newSeverity;
+    this._addTimelineEntry('severity_change', `Severity changed from ${previousSeverity} to ${newSeverity}. ${reason}`, actor);
+    return this;
+  }
+
+  /**
+   * Add a timeline entry
+   */
+  addUpdate(description, actor = 'system') {
+    this._addTimelineEntry('update', description, actor);
+    return this;
+  }
+
+  /**
+   * Set root cause
+   */
+  setRootCause(rootCause, actor = 'system') {
+    this.rootCause = rootCause;
+    this.status = IncidentStatus.IDENTIFIED;
+    this._addTimelineEntry('root_cause_identified', `Root cause identified: ${rootCause}`, actor);
+    return this;
+  }
+
+  /**
+   * Set resolution
+   */
+  setResolution(resolution, actor = 'system') {
+    this.resolution = resolution;
+    this.status = IncidentStatus.RESOLVED;
+    this.resolvedAt = new Date();
+    this._addTimelineEntry('resolved', `Incident resolved: ${resolution}`, actor);
+    return this;
+  }
+
+  /**
+   * Calculate time metrics
+   */
+  getMetrics() {
+    const now = new Date();
+    
+    return {
+      timeToAcknowledge: this.acknowledgedAt 
+        ? (this.acknowledgedAt - this.detectedAt) / 1000 
+        : null,
+      timeToMitigate: this.mitigatedAt 
+        ? (this.mitigatedAt - this.detectedAt) / 1000 
+        : null,
+      timeToResolve: this.resolvedAt 
+        ? (this.resolvedAt - this.detectedAt) / 1000 
+        : null,
+      totalDuration: this.closedAt 
+        ? (this.closedAt - this.detectedAt) / 1000 
+        : (now - this.detectedAt) / 1000,
+      isOpen: !this.closedAt
+    };
+  }
+
+  /**
+   * Add timeline entry
+   * @private
+   */
+  _addTimelineEntry(action, description, actor) {
+    this.timeline.push({
+      timestamp: new Date(),
+      action,
+      description,
+      actor
+    });
+  }
+
+  /**
+   * Generate unique ID
+   * @private
+   */
+  _generateId() {
+    const date = new Date();
+    const dateStr = date.toISOString().slice(0, 10).replace(/-/g, '');
+    return `INC-${dateStr}-${Math.random().toString(36).substr(2, 6).toUpperCase()}`;
+  }
+
+  toJSON() {
+    return {
+      id: this.id,
+      title: this.title,
+      description: this.description,
+      severity: this.severity,
+      status: this.status,
+      detectedAt: this.detectedAt,
+      acknowledgedAt: this.acknowledgedAt,
+      resolvedAt: this.resolvedAt,
+      closedAt: this.closedAt,
+      affectedServices: this.affectedServices,
+      impactSummary: this.impactSummary,
+      customerImpact: this.customerImpact,
+      assignee: this.assignee,
+      responders: this.responders,
+      commander: this.commander,
+      timeline: this.timeline,
+      rootCause: this.rootCause,
+      resolution: this.resolution,
+      tags: this.tags,
+      metrics: this.getMetrics()
+    };
+  }
+}
+
+/**
+ * Runbook definition
+ */
+class Runbook {
+  constructor(options) {
+    this.id = options.id || `rb-${Date.now()}`;
+    this.name = options.name;
+    this.description = options.description || '';
+    this.version = options.version || '1.0.0';
+    this.category = options.category || 'general';
+    this.tags = options.tags || [];
+    this.estimatedDuration = options.estimatedDuration || '15 minutes';
+    
+    this.steps = (options.steps || []).map((step, index) => ({
+      id: step.id || `step-${index + 1}`,
+      order: step.order || index + 1,
+      title: step.title,
+      description: step.description || '',
+      command: step.command || null,
+      expectedOutput: step.expectedOutput || null,
+      onFailure: step.onFailure || 'abort', // abort, continue, retry
+      timeout: step.timeout || 300, // seconds
+      requiresConfirmation: step.requiresConfirmation || false
+    }));
+    
+    this.metadata = options.metadata || {};
+  }
+
+  toJSON() {
+    return {
+      id: this.id,
+      name: this.name,
+      description: this.description,
+      version: this.version,
+      category: this.category,
+      tags: this.tags,
+      estimatedDuration: this.estimatedDuration,
+      steps: this.steps,
+      metadata: this.metadata
+    };
+  }
+}
+
+/**
+ * Runbook execution context
+ */
+class RunbookExecution {
+  constructor(runbook, incident = null) {
+    this.id = `exec-${Date.now()}-${Math.random().toString(36).substr(2, 6)}`;
+    this.runbook = runbook;
+    this.incident = incident;
+    this.startedAt = new Date();
+    this.completedAt = null;
+    this.status = 'running';
+    
+    this.stepResults = runbook.steps.map(step => ({
+      stepId: step.id,
+      status: StepStatus.PENDING,
+      startedAt: null,
+      completedAt: null,
+      output: null,
+      error: null
+    }));
+    
+    this.currentStepIndex = 0;
+  }
+
+  /**
+   * Start executing a step
+   */
+  startStep(stepId) {
+    const result = this.stepResults.find(r => r.stepId === stepId);
+    if (result) {
+      result.status = StepStatus.IN_PROGRESS;
+      result.startedAt = new Date();
+    }
+    return this;
+  }
+
+  /**
+   * Complete a step
+   */
+  completeStep(stepId, output = null) {
+    const result = this.stepResults.find(r => r.stepId === stepId);
+    if (result) {
+      result.status = StepStatus.COMPLETED;
+      result.completedAt = new Date();
+      result.output = output;
+      this.currentStepIndex++;
+    }
+    
+    // Check if all steps completed
+    if (this.currentStepIndex >= this.runbook.steps.length) {
+      this.status = 'completed';
+      this.completedAt = new Date();
+    }
+    
+    return this;
+  }
+
+  /**
+   * Fail a step
+   */
+  failStep(stepId, error) {
+    const result = this.stepResults.find(r => r.stepId === stepId);
+    if (result) {
+      result.status = StepStatus.FAILED;
+      result.completedAt = new Date();
+      result.error = error;
+    }
+    
+    // Get step config to determine action
+    const step = this.runbook.steps.find(s => s.id === stepId);
+    if (step && step.onFailure === 'abort') {
+      this.status = 'failed';
+      this.completedAt = new Date();
+    } else if (step && step.onFailure === 'continue') {
+      this.currentStepIndex++;
+    }
+    
+    return this;
+  }
+
+  /**
+   * Skip a step
+   */
+  skipStep(stepId, reason = '') {
+    const result = this.stepResults.find(r => r.stepId === stepId);
+    if (result) {
+      result.status = StepStatus.SKIPPED;
+      result.completedAt = new Date();
+      result.output = reason;
+      this.currentStepIndex++;
+    }
+    return this;
+  }
+
+  /**
+   * Get current step
+   */
+  getCurrentStep() {
+    if (this.currentStepIndex < this.runbook.steps.length) {
+      return this.runbook.steps[this.currentStepIndex];
+    }
+    return null;
+  }
+
+  /**
+   * Get execution progress
+   */
+  getProgress() {
+    const completed = this.stepResults.filter(r => 
+      r.status === StepStatus.COMPLETED || 
+      r.status === StepStatus.SKIPPED
+    ).length;
+    
+    return {
+      total: this.runbook.steps.length,
+      completed,
+      percentage: Math.round((completed / this.runbook.steps.length) * 100),
+      currentStep: this.getCurrentStep()
+    };
+  }
+
+  toJSON() {
+    return {
+      id: this.id,
+      runbookId: this.runbook.id,
+      runbookName: this.runbook.name,
+      incidentId: this.incident ? this.incident.id : null,
+      startedAt: this.startedAt,
+      completedAt: this.completedAt,
+      status: this.status,
+      stepResults: this.stepResults,
+      progress: this.getProgress()
+    };
+  }
+}
+
+/**
+ * Post-mortem document
+ */
+class PostMortem {
+  constructor(incident) {
+    this.id = `pm-${incident.id}`;
+    this.incidentId = incident.id;
+    this.title = `Post-Mortem: ${incident.title}`;
+    this.createdAt = new Date();
+    this.status = 'draft';
+    
+    // Auto-populate from incident
+    this.summary = {
+      severity: incident.severity,
+      duration: incident.getMetrics().totalDuration,
+      affectedServices: incident.affectedServices,
+      customerImpact: incident.customerImpact
+    };
+    
+    this.timeline = incident.timeline;
+    this.rootCause = incident.rootCause || 'TBD';
+    this.resolution = incident.resolution || 'TBD';
+    
+    this.detection = {
+      method: 'TBD',
+      timeToDetect: incident.getMetrics().timeToAcknowledge
+    };
+    
+    this.response = {
+      responders: incident.responders,
+      commander: incident.commander,
+      timeToMitigate: incident.getMetrics().timeToMitigate
+    };
+    
+    this.actionItems = [];
+    this.lessonsLearned = [];
+    this.whatWentWell = [];
+    this.whatWentPoorly = [];
+  }
+
+  /**
+   * Add an action item
+   */
+  addActionItem(item) {
+    this.actionItems.push({
+      id: `ai-${this.actionItems.length + 1}`,
+      title: item.title,
+      description: item.description || '',
+      owner: item.owner || null,
+      priority: item.priority || 'medium',
+      dueDate: item.dueDate || null,
+      status: 'open',
+      createdAt: new Date()
+    });
+    return this;
+  }
+
+  /**
+   * Add a lesson learned
+   */
+  addLessonLearned(lesson) {
+    this.lessonsLearned.push(lesson);
+    return this;
+  }
+
+  /**
+   * Add what went well
+   */
+  addWhatWentWell(item) {
+    this.whatWentWell.push(item);
+    return this;
+  }
+
+  /**
+   * Add what went poorly
+   */
+  addWhatWentPoorly(item) {
+    this.whatWentPoorly.push(item);
+    return this;
+  }
+
+  /**
+   * Generate markdown document
+   */
+  toMarkdown() {
+    let md = `# ${this.title}\n\n`;
+    md += `**Incident ID:** ${this.incidentId}  \n`;
+    md += `**Severity:** ${this.summary.severity}  \n`;
+    md += `**Duration:** ${Math.round(this.summary.duration / 60)} minutes  \n`;
+    md += `**Status:** ${this.status}  \n\n`;
+
+    md += `## Summary\n\n`;
+    md += `**Affected Services:** ${this.summary.affectedServices.join(', ') || 'N/A'}  \n`;
+    md += `**Customer Impact:** ${this.summary.customerImpact.percentage}% of users affected  \n\n`;
+
+    md += `## Timeline\n\n`;
+    for (const entry of this.timeline) {
+      const time = new Date(entry.timestamp).toISOString();
+      md += `- **${time}** - ${entry.description} (${entry.actor})\n`;
+    }
+    md += '\n';
+
+    md += `## Root Cause\n\n${this.rootCause}\n\n`;
+    md += `## Resolution\n\n${this.resolution}\n\n`;
+
+    md += `## Detection\n\n`;
+    md += `**Method:** ${this.detection.method}  \n`;
+    md += `**Time to Detect:** ${this.detection.timeToDetect ? Math.round(this.detection.timeToDetect) + 's' : 'N/A'}  \n\n`;
+
+    md += `## Response\n\n`;
+    md += `**Commander:** ${this.response.commander || 'N/A'}  \n`;
+    md += `**Responders:** ${this.response.responders.join(', ') || 'N/A'}  \n`;
+    md += `**Time to Mitigate:** ${this.response.timeToMitigate ? Math.round(this.response.timeToMitigate) + 's' : 'N/A'}  \n\n`;
+
+    if (this.whatWentWell.length > 0) {
+      md += `## What Went Well\n\n`;
+      for (const item of this.whatWentWell) {
+        md += `- ${item}\n`;
+      }
+      md += '\n';
+    }
+
+    if (this.whatWentPoorly.length > 0) {
+      md += `## What Went Poorly\n\n`;
+      for (const item of this.whatWentPoorly) {
+        md += `- ${item}\n`;
+      }
+      md += '\n';
+    }
+
+    if (this.lessonsLearned.length > 0) {
+      md += `## Lessons Learned\n\n`;
+      for (const lesson of this.lessonsLearned) {
+        md += `- ${lesson}\n`;
+      }
+      md += '\n';
+    }
+
+    if (this.actionItems.length > 0) {
+      md += `## Action Items\n\n`;
+      md += `| Priority | Title | Owner | Due Date | Status |\n`;
+      md += `|----------|-------|-------|----------|--------|\n`;
+      for (const item of this.actionItems) {
+        md += `| ${item.priority} | ${item.title} | ${item.owner || 'TBD'} | ${item.dueDate || 'TBD'} | ${item.status} |\n`;
+      }
+      md += '\n';
+    }
+
+    return md;
+  }
+
+  toJSON() {
+    return {
+      id: this.id,
+      incidentId: this.incidentId,
+      title: this.title,
+      createdAt: this.createdAt,
+      status: this.status,
+      summary: this.summary,
+      timeline: this.timeline,
+      rootCause: this.rootCause,
+      resolution: this.resolution,
+      detection: this.detection,
+      response: this.response,
+      whatWentWell: this.whatWentWell,
+      whatWentPoorly: this.whatWentPoorly,
+      lessonsLearned: this.lessonsLearned,
+      actionItems: this.actionItems
+    };
+  }
+}
+
+/**
+ * Incident Manager
+ */
+class IncidentManager extends EventEmitter {
+  constructor(options = {}) {
+    super();
+    this.incidents = new Map();
+    this.runbooks = new Map();
+    this.executions = new Map();
+    this.postMortems = new Map();
+    
+    this.oncall = {
+      primary: options.primaryOncall || null,
+      secondary: options.secondaryOncall || null,
+      escalation: options.escalation || []
+    };
+    
+    this.options = {
+      autoAcknowledgeTimeout: options.autoAcknowledgeTimeout || 300, // 5 minutes
+      ...options
+    };
+  }
+
+  /**
+   * Create a new incident
+   */
+  createIncident(options) {
+    const incident = options instanceof Incident ? options : new Incident(options);
+    this.incidents.set(incident.id, incident);
+    this.emit('incidentCreated', incident);
+    
+    // Auto-notify on-call
+    if (this.oncall.primary) {
+      this.emit('notify', {
+        type: 'incident',
+        incident,
+        recipient: this.oncall.primary
+      });
+    }
+    
+    return incident;
+  }
+
+  /**
+   * Get an incident by ID
+   */
+  getIncident(id) {
+    return this.incidents.get(id);
+  }
+
+  /**
+   * List incidents
+   */
+  listIncidents(filter = {}) {
+    let incidents = [...this.incidents.values()];
+    
+    if (filter.status) {
+      const statuses = Array.isArray(filter.status) ? filter.status : [filter.status];
+      incidents = incidents.filter(i => statuses.includes(i.status));
+    }
+    if (filter.severity) {
+      const severities = Array.isArray(filter.severity) ? filter.severity : [filter.severity];
+      incidents = incidents.filter(i => severities.includes(i.severity));
+    }
+    if (filter.open) {
+      incidents = incidents.filter(i => 
+        i.status !== IncidentStatus.RESOLVED && 
+        i.status !== IncidentStatus.CLOSED
+      );
+    }
+    
+    return incidents.map(i => i.toJSON());
+  }
+
+  /**
+   * Acknowledge an incident
+   */
+  acknowledgeIncident(incidentId, responder) {
+    const incident = this.incidents.get(incidentId);
+    if (!incident) throw new Error(`Incident not found: ${incidentId}`);
+    
+    incident.acknowledge(responder);
+    this.emit('incidentAcknowledged', incident);
+    return incident;
+  }
+
+  /**
+   * Update incident status
+   */
+  updateIncidentStatus(incidentId, newStatus, note = '', actor = 'system') {
+    const incident = this.incidents.get(incidentId);
+    if (!incident) throw new Error(`Incident not found: ${incidentId}`);
+    
+    incident.updateStatus(newStatus, note, actor);
+    this.emit('incidentStatusChanged', { incident, newStatus });
+    return incident;
+  }
+
+  /**
+   * Resolve an incident
+   */
+  resolveIncident(incidentId, resolution, actor = 'system') {
+    const incident = this.incidents.get(incidentId);
+    if (!incident) throw new Error(`Incident not found: ${incidentId}`);
+    
+    incident.setResolution(resolution, actor);
+    this.emit('incidentResolved', incident);
+    return incident;
+  }
+
+  /**
+   * Register a runbook
+   */
+  registerRunbook(options) {
+    const runbook = options instanceof Runbook ? options : new Runbook(options);
+    this.runbooks.set(runbook.id, runbook);
+    this.emit('runbookRegistered', runbook);
+    return runbook;
+  }
+
+  /**
+   * Get a runbook
+   */
+  getRunbook(id) {
+    return this.runbooks.get(id);
+  }
+
+  /**
+   * List runbooks
+   */
+  listRunbooks(filter = {}) {
+    let runbooks = [...this.runbooks.values()];
+    
+    if (filter.category) {
+      runbooks = runbooks.filter(r => r.category === filter.category);
+    }
+    if (filter.tag) {
+      runbooks = runbooks.filter(r => r.tags.includes(filter.tag));
+    }
+    
+    return runbooks.map(r => r.toJSON());
+  }
+
+  /**
+   * Execute a runbook
+   */
+  executeRunbook(runbookId, incident = null) {
+    const runbook = this.runbooks.get(runbookId);
+    if (!runbook) throw new Error(`Runbook not found: ${runbookId}`);
+    
+    const execution = new RunbookExecution(runbook, incident);
+    this.executions.set(execution.id, execution);
+    this.emit('runbookExecutionStarted', execution);
+    
+    // Link to incident if provided
+    if (incident) {
+      incident.addUpdate(`Runbook "${runbook.name}" execution started`, 'system');
+    }
+    
+    return execution;
+  }
+
+  /**
+   * Get execution
+   */
+  getExecution(id) {
+    return this.executions.get(id);
+  }
+
+  /**
+   * Create post-mortem for an incident
+   */
+  createPostMortem(incidentId) {
+    const incident = this.incidents.get(incidentId);
+    if (!incident) throw new Error(`Incident not found: ${incidentId}`);
+    
+    const postMortem = new PostMortem(incident);
+    this.postMortems.set(postMortem.id, postMortem);
+    incident.postMortem = postMortem.id;
+    
+    this.emit('postMortemCreated', postMortem);
+    return postMortem;
+  }
+
+  /**
+   * Get post-mortem
+   */
+  getPostMortem(id) {
+    return this.postMortems.get(id);
+  }
+
+  /**
+   * Set on-call schedule
+   */
+  setOncall(primary, secondary = null) {
+    this.oncall.primary = primary;
+    this.oncall.secondary = secondary;
+    this.emit('oncallUpdated', this.oncall);
+    return this;
+  }
+
+  /**
+   * Get current on-call
+   */
+  getOncall() {
+    return { ...this.oncall };
+  }
+
+  /**
+   * Get incident statistics
+   */
+  getStatistics(options = {}) {
+    const incidents = [...this.incidents.values()];
+    const { since } = options;
+    
+    const filtered = since 
+      ? incidents.filter(i => i.detectedAt >= since)
+      : incidents;
+
+    const metrics = filtered.map(i => i.getMetrics());
+    const acknowledged = metrics.filter(m => m.timeToAcknowledge !== null);
+    const resolved = metrics.filter(m => m.timeToResolve !== null);
+
+    return {
+      total: filtered.length,
+      open: filtered.filter(i => i.status !== IncidentStatus.CLOSED && i.status !== IncidentStatus.RESOLVED).length,
+      bySeverity: this._countBy(filtered, 'severity'),
+      byStatus: this._countBy(filtered, 'status'),
+      mttr: resolved.length > 0 
+        ? resolved.reduce((sum, m) => sum + m.timeToResolve, 0) / resolved.length 
+        : null,
+      mtta: acknowledged.length > 0 
+        ? acknowledged.reduce((sum, m) => sum + m.timeToAcknowledge, 0) / acknowledged.length 
+        : null
+    };
+  }
+
+  /**
+   * Count by property
+   * @private
+   */
+  _countBy(items, prop) {
+    return items.reduce((acc, item) => {
+      acc[item[prop]] = (acc[item[prop]] || 0) + 1;
+      return acc;
+    }, {});
+  }
+}
+
+/**
+ * Create incident manager
+ */
+function createIncidentManager(options = {}) {
+  return new IncidentManager(options);
+}
+
+module.exports = {
+  // Classes
+  Incident,
+  Runbook,
+  RunbookExecution,
+  PostMortem,
+  IncidentManager,
+  
+  // Constants
+  IncidentSeverity,
+  IncidentStatus,
+  StepStatus,
+  
+  // Factory
+  createIncidentManager
+};