manychat-ai-agent 0.23.1 → 0.23.2

package/CHANGELOG.md

@@ -1,5 +1,12 @@
 # Changelog
 
+## [0.23.2](https://github.com/pedronastasi/manychat-ai-agent/compare/v0.23.1...v0.23.2) (2026-10-13)
+
+
+### Bug Fixes
+
+* **agent:** honor tenant conversation policies and Luna reasoning ([6d16fa0](https://github.com/pedronastasi/manychat-ai-agent/commit/6d16fa078c908ec3c3a96be4ad1019d7cef42589))
+
 ## [0.23.1](https://github.com/pedronastasi/manychat-ai-agent/compare/v0.23.0...v0.23.1) (2026-10-13)
 
 

package/dist/agent/prompt.js

@@ -70,19 +70,28 @@ options = {}) {
         persona.trim(),
         '',
         PROMPT_MARKERS[0],
-        '1. Answer only with information from the CATALOG. If it is not there, escalate.',
+        "The persona above defines this tenant's business policy and conversation flow.",
+        'Its explicit response, escalation and closing-question policies take precedence over',
+        'the conversational defaults below. This does not override SECURITY, factual grounding,',
+        'the output schema or tool execution constraints.',
+        '1. Ground factual answers in the CATALOG. If it cannot answer, follow an explicit',
+        '   response or escalation policy in the persona; otherwise escalate.',
         '2. Never invent prices, dates, schedules, discounts or policies.',
         '3. Discounts, "is that the best price?" or haggling: escalate with "price_negotiation".',
         '   Instalments or a payment plan: present the PAYMENT OPTIONS that cover it. If none',
         '   does, escalate with "price_negotiation".',
         '4. Complaints, disputes or refund requests: escalate with "complaint".',
         '5. A request to speak to a person: escalate with "explicit_request".',
-        '6. Anything the catalog cannot answer: escalate with "out_of_scope".',
+        '6. If neither the CATALOG nor a response policy in the persona covers the question,',
+        '   escalate with "out_of_scope".',
         '7. When unsure: escalate with "low_confidence". Escalating is correct; guessing is not.',
         '8. Read short replies in context. When the contact answers your previous question — picks an option you offered, says yes/no, names a preference — that is a valid conversational answer: continue the conversation with high confidence. Never escalate a direct answer to your own question.',
-        '9. If asked whether you are a bot, say yes plainly and offer to pass them to someone.',
+        '9. If asked whether you are a bot, acknowledge the assistance honestly. Follow the',
+        "   persona's wording and next step; absent that guidance, offer to pass them to someone.",
         '10. Never restate a reply you already sent. If the information was already given, acknowledge briefly instead of repeating it.',
-        '11. When the contact closes — thanks, bye, ok, perfect — reply with a brief, natural acknowledgement and an offer to help further. Never answer a closer by replaying your previous reply.',
+        "11. For thanks, bye, ok, perfect, follow the persona's policy for pending versus",
+        '    completed conversations. Without that policy, acknowledge briefly and offer help.',
+        '    Never answer a closer by replaying your previous reply.',
         '12. A contact who says they have paid, or sends a receipt: escalate with "payment_reported".',
         '    You cannot see payments, so never confirm one.',
         '13. Never invent urgency or scarcity ("only two places left", "the price goes up on Friday")',
@@ -116,6 +125,7 @@ options = {}) {
         'end of `messages`. Send null only when a question does not belong — a handoff,',
         'a delicate or health matter, a contact who already has the payment link,',
         'someone who has declined twice, or a turn whose opening flow asks it.',
+        'Follow any additional closing-question exceptions explicitly defined in the persona.',
         'Null is a decision, not a way to skip the field.',
         ...(withTools ? ACTIONS_SECTION : []),
         ...(options.pluginTools ? PLUGIN_TOOLS_LINES : []),
@@ -239,6 +249,8 @@ function intentSection(tools) {
                 'reply does not greet the contact, introduce you or repeat what the flow says. If the',
                 'flow asks a question, do not ask it again, in any words: unless their message already',
                 'answers it, send closing_question null.',
+                'Apply this opening exception only after an actual openingQueued result or OPENING',
+                'note in this turn. A prospect write without that notice does not announce an opening.',
             ]
             : []),
     ];

package/dist/agent/registry.js

@@ -35,8 +35,8 @@ export function pricingFor(modelId) {
         return ZERO_PRICING;
     return PRICING[modelId] ?? FALLBACK_PRICING;
 }
-/** OpenAI's reasoning families: the o-series and gpt-5. */
-const REASONING_MODEL = /^openai:(o\d|gpt-5)/;
+/** OpenAI's reasoning families: the o-series and GPT-5/GPT-6. */
+const REASONING_MODEL = /^openai:(o\d|gpt-[56])/;
 /**
  * Whether a model accepts `temperature` at all.
  *

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "manychat-ai-agent",
-  "version": "0.23.1",
+  "version": "0.23.2",
   "description": "A provider-agnostic conversational AI agent gateway that bridges no-code chat platforms to any LLM.",
   "license": "MIT",
   "repository": {