intercom-client 7.0.1 → 7.0.3

package/dist/cjs/api/resources/unstable/client/Client.js

@@ -36,6 +36,7 @@ const Client_js_30 = require("../resources/tickets/client/Client.js");
 const Client_js_31 = require("../resources/ticketTypeAttributes/client/Client.js");
 const Client_js_32 = require("../resources/ticketTypes/client/Client.js");
 const Client_js_33 = require("../resources/visitors/client/Client.js");
+const Client_js_34 = require("../resources/workflows/client/Client.js");
 class UnstableClient {
     constructor(options = {}) {
         this._options = (0, BaseClient_js_1.normalizeClientOptionsWithAuth)(options);
@@ -112,6 +113,10 @@ class UnstableClient {
         var _a;
         return ((_a = this._dataExport) !== null && _a !== void 0 ? _a : (this._dataExport = new Client_js_14.DataExportClient(this._options)));
     }
+    get workflows() {
+        var _a;
+        return ((_a = this._workflows) !== null && _a !== void 0 ? _a : (this._workflows = new Client_js_34.WorkflowsClient(this._options)));
+    }
     get jobs() {
         var _a;
         return ((_a = this._jobs) !== null && _a !== void 0 ? _a : (this._jobs = new Client_js_19.JobsClient(this._options)));

package/dist/cjs/api/resources/unstable/resources/aiAgent/types/AiAgent.d.ts

@@ -43,6 +43,7 @@ export declare namespace AiAgent {
         readonly ConfirmedResolution: "confirmed_resolution";
         readonly Escalated: "escalated";
         readonly NegativeFeedback: "negative_feedback";
+        readonly ProcedureHandoff: "procedure_handoff";
     };
     type ResolutionState = (typeof ResolutionState)[keyof typeof ResolutionState];
 }

package/dist/cjs/api/resources/unstable/resources/aiAgent/types/AiAgent.js

@@ -23,5 +23,6 @@ var AiAgent;
         ConfirmedResolution: "confirmed_resolution",
         Escalated: "escalated",
         NegativeFeedback: "negative_feedback",
+        ProcedureHandoff: "procedure_handoff",
     };
 })(AiAgent || (exports.AiAgent = AiAgent = {}));

package/dist/cjs/api/resources/unstable/resources/contacts/client/requests/UpdateContactRequest.d.ts

@@ -39,6 +39,8 @@ export interface UpdateContactRequest {
     owner_id?: number;
     /** Whether the contact is unsubscribed from emails */
     unsubscribed_from_emails?: boolean;
+    /** A preferred language setting for the contact, used by Intercom as the language of Fin and the Messenger even if their browser has a different setting. Supports ISO 639-1 two-letter language codes. If an unsupported code is supplied, the field will be set to null. */
+    language_override?: string;
     /** The custom attributes which are set for the contact */
     custom_attributes?: Record<string, unknown>;
 }

package/dist/cjs/api/resources/unstable/resources/contacts/types/Contact.d.ts

@@ -47,7 +47,7 @@ export interface Contact {
     last_email_opened_at?: number;
     /** (UNIX timestamp) The time when the contact last clicked a link in an email. */
     last_email_clicked_at?: number;
-    /** A preferred language setting for the contact, used by the Intercom Messenger even if their browser settings change. */
+    /** A preferred language setting for the contact, used by Intercom as the language of Fin and the Messenger even if their browser has a different setting. Supports ISO 639-1 two-letter language codes. If an unsupported code is supplied, the field will be set to null. */
     language_override?: string;
     /** The name of the browser which the contact is using. */
     browser?: string;

package/dist/cjs/api/resources/unstable/resources/conversations/client/Client.d.ts

@@ -479,6 +479,24 @@ export declare class ConversationsClient {
      */
     detachContactFromConversation(request: Intercom.unstable.DetachContactFromConversationRequest, requestOptions?: ConversationsClient.RequestOptions): core.HttpResponsePromise<Intercom.unstable.Conversation>;
     private __detachContactFromConversation;
+    /**
+     * List all pause/resume events for a conversation. These events track when teammates paused or resumed handling a conversation.
+     *
+     * Requires the `read_conversations` OAuth scope.
+     *
+     * @param {Intercom.unstable.ListHandlingEventsRequest} request
+     * @param {ConversationsClient.RequestOptions} requestOptions - Request-specific configuration.
+     *
+     * @throws {@link Intercom.unstable.UnauthorizedError}
+     * @throws {@link Intercom.unstable.NotFoundError}
+     *
+     * @example
+     *     await client.unstable.conversations.listHandlingEvents({
+     *         id: "123"
+     *     })
+     */
+    listHandlingEvents(request: Intercom.unstable.ListHandlingEventsRequest, requestOptions?: ConversationsClient.RequestOptions): core.HttpResponsePromise<Intercom.unstable.HandlingEventList>;
+    private __listHandlingEvents;
     /**
      * You can redact a conversation part or the source message of a conversation (as seen in the source object).
      *

package/dist/cjs/api/resources/unstable/resources/conversations/client/Client.js

@@ -963,6 +963,62 @@ class ConversationsClient {
             return (0, handleNonStatusCodeError_js_1.handleNonStatusCodeError)(_response.error, _response.rawResponse, "DELETE", "/conversations/{conversation_id}/customers/{contact_id}");
         });
     }
+    /**
+     * List all pause/resume events for a conversation. These events track when teammates paused or resumed handling a conversation.
+     *
+     * Requires the `read_conversations` OAuth scope.
+     *
+     * @param {Intercom.unstable.ListHandlingEventsRequest} request
+     * @param {ConversationsClient.RequestOptions} requestOptions - Request-specific configuration.
+     *
+     * @throws {@link Intercom.unstable.UnauthorizedError}
+     * @throws {@link Intercom.unstable.NotFoundError}
+     *
+     * @example
+     *     await client.unstable.conversations.listHandlingEvents({
+     *         id: "123"
+     *     })
+     */
+    listHandlingEvents(request, requestOptions) {
+        return core.HttpResponsePromise.fromPromise(this.__listHandlingEvents(request, requestOptions));
+    }
+    __listHandlingEvents(request, requestOptions) {
+        return __awaiter(this, void 0, void 0, function* () {
+            var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
+            const { id } = request;
+            const _authRequest = yield this._options.authProvider.getAuthRequest();
+            const _headers = (0, headers_js_1.mergeHeaders)(_authRequest.headers, (_a = this._options) === null || _a === void 0 ? void 0 : _a.headers, (0, headers_js_1.mergeOnlyDefinedHeaders)({ "Intercom-Version": requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version }), requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers);
+            const _response = yield ((_b = this._options.fetcher) !== null && _b !== void 0 ? _b : core.fetcher)({
+                url: core.url.join((_d = (_c = (yield core.Supplier.get(this._options.baseUrl))) !== null && _c !== void 0 ? _c : (yield core.Supplier.get(this._options.environment))) !== null && _d !== void 0 ? _d : environments.IntercomEnvironment.UsProduction, `conversations/${core.url.encodePathParam(id)}/handling_events`),
+                method: "GET",
+                headers: _headers,
+                queryParameters: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.queryParams,
+                timeoutMs: ((_g = (_e = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) !== null && _e !== void 0 ? _e : (_f = this._options) === null || _f === void 0 ? void 0 : _f.timeoutInSeconds) !== null && _g !== void 0 ? _g : 20) * 1000,
+                maxRetries: (_h = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries) !== null && _h !== void 0 ? _h : (_j = this._options) === null || _j === void 0 ? void 0 : _j.maxRetries,
+                abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
+                fetchFn: (_k = this._options) === null || _k === void 0 ? void 0 : _k.fetch,
+                logging: this._options.logging,
+            });
+            if (_response.ok) {
+                return { data: _response.body, rawResponse: _response.rawResponse };
+            }
+            if (_response.error.reason === "status-code") {
+                switch (_response.error.statusCode) {
+                    case 401:
+                        throw new Intercom.unstable.UnauthorizedError(_response.error.body, _response.rawResponse);
+                    case 404:
+                        throw new Intercom.unstable.NotFoundError(_response.error.body, _response.rawResponse);
+                    default:
+                        throw new errors.IntercomError({
+                            statusCode: _response.error.statusCode,
+                            body: _response.error.body,
+                            rawResponse: _response.rawResponse,
+                        });
+                }
+            }
+            return (0, handleNonStatusCodeError_js_1.handleNonStatusCodeError)(_response.error, _response.rawResponse, "GET", "/conversations/{id}/handling_events");
+        });
+    }
     /**
      * You can redact a conversation part or the source message of a conversation (as seen in the source object).
      *

package/dist/cjs/api/resources/unstable/resources/conversations/client/requests/ListHandlingEventsRequest.d.ts

@@ -0,0 +1,10 @@
+/**
+ * @example
+ *     {
+ *         id: "123"
+ *     }
+ */
+export interface ListHandlingEventsRequest {
+    /** The identifier for the conversation as given by Intercom. */
+    id: string;
+}

package/dist/cjs/api/resources/unstable/resources/conversations/client/requests/ListHandlingEventsRequest.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/resources/conversations/client/requests/index.d.ts

@@ -4,6 +4,7 @@ export type { CreateConversationRequest } from "./CreateConversationRequest.js";
 export type { DeleteConversationRequest } from "./DeleteConversationRequest.js";
 export type { DetachContactFromConversationRequest } from "./DetachContactFromConversationRequest.js";
 export type { ListConversationsRequest } from "./ListConversationsRequest.js";
+export type { ListHandlingEventsRequest } from "./ListHandlingEventsRequest.js";
 export type { ManageConversationRequest } from "./ManageConversationRequest.js";
 export type { ReplyConversationRequest } from "./ReplyConversationRequest.js";
 export type { RetrieveConversationRequest } from "./RetrieveConversationRequest.js";

package/dist/cjs/api/resources/unstable/resources/conversations/types/Conversation.d.ts

@@ -31,6 +31,8 @@ export interface Conversation {
     team_assignee_id?: string;
     /** The ID of the company that the conversation is associated with. The unique identifier for the company which is given by Intercom. */
     company_id?: string;
+    /** The company associated with the conversation. */
+    company?: Intercom.unstable.Company;
     tags?: Intercom.unstable.Tags;
     conversation_rating?: Intercom.unstable.ConversationRating;
     source?: Intercom.unstable.ConversationSource;

package/dist/cjs/api/resources/unstable/resources/index.d.ts

@@ -91,3 +91,5 @@ export * from "./ticketTypes/client/requests/index.js";
 export * as ticketTypes from "./ticketTypes/index.js";
 export * from "./visitors/client/requests/index.js";
 export * as visitors from "./visitors/index.js";
+export * from "./workflows/client/requests/index.js";
+export * as workflows from "./workflows/index.js";

package/dist/cjs/api/resources/unstable/resources/index.js

@@ -36,7 +36,7 @@ var __importStar = (this && this.__importStar) || (function () {
     };
 })();
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.visitors = exports.ticketTypes = exports.ticketTypeAttributes = exports.tickets = exports.ticketStates = exports.teams = exports.tags = exports.switch_ = exports.subscriptionTypes = exports.segments = exports.notes = exports.news = exports.messages = exports.macros = exports.jobs = exports.internalArticles = exports.helpCenter = exports.export_ = exports.emails = exports.dataExport = exports.dataEvents = exports.dataAttributes = exports.customObjectInstances = exports.customChannelEvents = exports.conversations = exports.contacts = exports.companies = exports.calls = exports.brands = exports.awayStatusReasons = exports.articles = exports.aiContentSource = exports.aiContent = exports.aiAgent = exports.admins = void 0;
+exports.workflows = exports.visitors = exports.ticketTypes = exports.ticketTypeAttributes = exports.tickets = exports.ticketStates = exports.teams = exports.tags = exports.switch_ = exports.subscriptionTypes = exports.segments = exports.notes = exports.news = exports.messages = exports.macros = exports.jobs = exports.internalArticles = exports.helpCenter = exports.export_ = exports.emails = exports.dataExport = exports.dataEvents = exports.dataAttributes = exports.customObjectInstances = exports.customChannelEvents = exports.conversations = exports.contacts = exports.companies = exports.calls = exports.brands = exports.awayStatusReasons = exports.articles = exports.aiContentSource = exports.aiContent = exports.aiAgent = exports.admins = void 0;
 __exportStar(require("./admins/client/requests/index.js"), exports);
 exports.admins = __importStar(require("./admins/index.js"));
 __exportStar(require("./admins/types/index.js"), exports);
@@ -130,3 +130,5 @@ __exportStar(require("./ticketTypes/client/requests/index.js"), exports);
 exports.ticketTypes = __importStar(require("./ticketTypes/index.js"));
 __exportStar(require("./visitors/client/requests/index.js"), exports);
 exports.visitors = __importStar(require("./visitors/index.js"));
+__exportStar(require("./workflows/client/requests/index.js"), exports);
+exports.workflows = __importStar(require("./workflows/index.js"));

package/dist/cjs/api/resources/unstable/resources/workflows/client/Client.d.ts

@@ -0,0 +1,39 @@
+import type { BaseClientOptions, BaseRequestOptions } from "../../../../../../BaseClient.js";
+import { type NormalizedClientOptionsWithAuth } from "../../../../../../BaseClient.js";
+import * as core from "../../../../../../core/index.js";
+import * as Intercom from "../../../../../index.js";
+export declare namespace WorkflowsClient {
+    interface Options extends BaseClientOptions {
+    }
+    interface RequestOptions extends BaseRequestOptions {
+    }
+}
+/**
+ * Export workflow configurations from your workspace.
+ */
+export declare class WorkflowsClient {
+    protected readonly _options: NormalizedClientOptionsWithAuth<WorkflowsClient.Options>;
+    constructor(options?: WorkflowsClient.Options);
+    /**
+     * Export a workflow configuration by its ID. This endpoint returns the complete workflow definition including its steps, targeting rules, and attributes.
+     *
+     * This endpoint is designed for EU Data Act compliance, allowing customers to export their workflow configurations.
+     *
+     * {% admonition type="warning" name="Unstable API" %}
+     *   This API is currently in the Unstable version. Its behavior may change in future releases.
+     * {% /admonition %}
+     *
+     * @param {Intercom.unstable.ExportWorkflowRequest} request
+     * @param {WorkflowsClient.RequestOptions} requestOptions - Request-specific configuration.
+     *
+     * @throws {@link Intercom.unstable.ForbiddenError}
+     * @throws {@link Intercom.unstable.NotFoundError}
+     *
+     * @example
+     *     await client.unstable.workflows.exportWorkflow({
+     *         id: "12345"
+     *     })
+     */
+    exportWorkflow(request: Intercom.unstable.ExportWorkflowRequest, requestOptions?: WorkflowsClient.RequestOptions): core.HttpResponsePromise<Intercom.unstable.WorkflowExport>;
+    private __exportWorkflow;
+}

package/dist/cjs/api/resources/unstable/resources/workflows/client/Client.js

@@ -0,0 +1,122 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __setModuleDefault = (this && this.__setModuleDefault) || (Object.create ? (function(o, v) {
+    Object.defineProperty(o, "default", { enumerable: true, value: v });
+}) : function(o, v) {
+    o["default"] = v;
+});
+var __importStar = (this && this.__importStar) || (function () {
+    var ownKeys = function(o) {
+        ownKeys = Object.getOwnPropertyNames || function (o) {
+            var ar = [];
+            for (var k in o) if (Object.prototype.hasOwnProperty.call(o, k)) ar[ar.length] = k;
+            return ar;
+        };
+        return ownKeys(o);
+    };
+    return function (mod) {
+        if (mod && mod.__esModule) return mod;
+        var result = {};
+        if (mod != null) for (var k = ownKeys(mod), i = 0; i < k.length; i++) if (k[i] !== "default") __createBinding(result, mod, k[i]);
+        __setModuleDefault(result, mod);
+        return result;
+    };
+})();
+var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
+    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
+    return new (P || (P = Promise))(function (resolve, reject) {
+        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
+        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
+        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
+        step((generator = generator.apply(thisArg, _arguments || [])).next());
+    });
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.WorkflowsClient = void 0;
+const BaseClient_js_1 = require("../../../../../../BaseClient.js");
+const headers_js_1 = require("../../../../../../core/headers.js");
+const core = __importStar(require("../../../../../../core/index.js"));
+const environments = __importStar(require("../../../../../../environments.js"));
+const handleNonStatusCodeError_js_1 = require("../../../../../../errors/handleNonStatusCodeError.js");
+const errors = __importStar(require("../../../../../../errors/index.js"));
+const Intercom = __importStar(require("../../../../../index.js"));
+/**
+ * Export workflow configurations from your workspace.
+ */
+class WorkflowsClient {
+    constructor(options = {}) {
+        this._options = (0, BaseClient_js_1.normalizeClientOptionsWithAuth)(options);
+    }
+    /**
+     * Export a workflow configuration by its ID. This endpoint returns the complete workflow definition including its steps, targeting rules, and attributes.
+     *
+     * This endpoint is designed for EU Data Act compliance, allowing customers to export their workflow configurations.
+     *
+     * {% admonition type="warning" name="Unstable API" %}
+     *   This API is currently in the Unstable version. Its behavior may change in future releases.
+     * {% /admonition %}
+     *
+     * @param {Intercom.unstable.ExportWorkflowRequest} request
+     * @param {WorkflowsClient.RequestOptions} requestOptions - Request-specific configuration.
+     *
+     * @throws {@link Intercom.unstable.ForbiddenError}
+     * @throws {@link Intercom.unstable.NotFoundError}
+     *
+     * @example
+     *     await client.unstable.workflows.exportWorkflow({
+     *         id: "12345"
+     *     })
+     */
+    exportWorkflow(request, requestOptions) {
+        return core.HttpResponsePromise.fromPromise(this.__exportWorkflow(request, requestOptions));
+    }
+    __exportWorkflow(request, requestOptions) {
+        return __awaiter(this, void 0, void 0, function* () {
+            var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k;
+            const { id } = request;
+            const _authRequest = yield this._options.authProvider.getAuthRequest();
+            const _headers = (0, headers_js_1.mergeHeaders)(_authRequest.headers, (_a = this._options) === null || _a === void 0 ? void 0 : _a.headers, (0, headers_js_1.mergeOnlyDefinedHeaders)({ "Intercom-Version": requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.version }), requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.headers);
+            const _response = yield ((_b = this._options.fetcher) !== null && _b !== void 0 ? _b : core.fetcher)({
+                url: core.url.join((_d = (_c = (yield core.Supplier.get(this._options.baseUrl))) !== null && _c !== void 0 ? _c : (yield core.Supplier.get(this._options.environment))) !== null && _d !== void 0 ? _d : environments.IntercomEnvironment.UsProduction, `export/workflows/${core.url.encodePathParam(id)}`),
+                method: "GET",
+                headers: _headers,
+                queryParameters: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.queryParams,
+                timeoutMs: ((_g = (_e = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.timeoutInSeconds) !== null && _e !== void 0 ? _e : (_f = this._options) === null || _f === void 0 ? void 0 : _f.timeoutInSeconds) !== null && _g !== void 0 ? _g : 20) * 1000,
+                maxRetries: (_h = requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.maxRetries) !== null && _h !== void 0 ? _h : (_j = this._options) === null || _j === void 0 ? void 0 : _j.maxRetries,
+                abortSignal: requestOptions === null || requestOptions === void 0 ? void 0 : requestOptions.abortSignal,
+                fetchFn: (_k = this._options) === null || _k === void 0 ? void 0 : _k.fetch,
+                logging: this._options.logging,
+            });
+            if (_response.ok) {
+                return { data: _response.body, rawResponse: _response.rawResponse };
+            }
+            if (_response.error.reason === "status-code") {
+                switch (_response.error.statusCode) {
+                    case 403:
+                        throw new Intercom.unstable.ForbiddenError(_response.error.body, _response.rawResponse);
+                    case 404:
+                        throw new Intercom.unstable.NotFoundError(_response.error.body, _response.rawResponse);
+                    default:
+                        throw new errors.IntercomError({
+                            statusCode: _response.error.statusCode,
+                            body: _response.error.body,
+                            rawResponse: _response.rawResponse,
+                        });
+                }
+            }
+            return (0, handleNonStatusCodeError_js_1.handleNonStatusCodeError)(_response.error, _response.rawResponse, "GET", "/export/workflows/{id}");
+        });
+    }
+}
+exports.WorkflowsClient = WorkflowsClient;

package/dist/cjs/api/resources/unstable/resources/workflows/client/index.d.ts

@@ -0,0 +1 @@
+export * from "./requests/index.js";

package/dist/cjs/api/resources/unstable/resources/workflows/client/index.js

@@ -0,0 +1,17 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __exportStar = (this && this.__exportStar) || function(m, exports) {
+    for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+__exportStar(require("./requests/index.js"), exports);

package/dist/cjs/api/resources/unstable/resources/workflows/client/requests/ExportWorkflowRequest.d.ts

@@ -0,0 +1,10 @@
+/**
+ * @example
+ *     {
+ *         id: "12345"
+ *     }
+ */
+export interface ExportWorkflowRequest {
+    /** The unique identifier for the workflow */
+    id: string;
+}

package/dist/cjs/api/resources/unstable/resources/workflows/client/requests/ExportWorkflowRequest.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/resources/workflows/client/requests/index.d.ts

@@ -0,0 +1 @@
+export type { ExportWorkflowRequest } from "./ExportWorkflowRequest.js";

package/dist/cjs/api/resources/unstable/resources/workflows/client/requests/index.js

@@ -0,0 +1,2 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/resources/workflows/index.d.ts

@@ -0,0 +1 @@
+export * from "./client/index.js";

package/dist/cjs/api/resources/unstable/resources/workflows/index.js

@@ -0,0 +1,17 @@
+"use strict";
+var __createBinding = (this && this.__createBinding) || (Object.create ? (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    var desc = Object.getOwnPropertyDescriptor(m, k);
+    if (!desc || ("get" in desc ? !m.__esModule : desc.writable || desc.configurable)) {
+      desc = { enumerable: true, get: function() { return m[k]; } };
+    }
+    Object.defineProperty(o, k2, desc);
+}) : (function(o, m, k, k2) {
+    if (k2 === undefined) k2 = k;
+    o[k2] = m[k];
+}));
+var __exportStar = (this && this.__exportStar) || function(m, exports) {
+    for (var p in m) if (p !== "default" && !Object.prototype.hasOwnProperty.call(exports, p)) __createBinding(exports, m, p);
+};
+Object.defineProperty(exports, "__esModule", { value: true });
+__exportStar(require("./client/index.js"), exports);

package/dist/cjs/api/resources/unstable/types/ConversationAttributeUpdatedByAdmin.d.ts

@@ -11,7 +11,9 @@ export declare namespace ConversationAttributeUpdatedByAdmin {
         name?: string;
     }
     interface Value {
-        /** Value of the CDA updated */
+        /** Current value of the CDA updated */
         name?: string;
+        /** Previous value of the CDA */
+        previous?: string;
     }
 }

package/dist/cjs/api/resources/unstable/types/ConversationAttributeUpdatedByUser.d.ts

@@ -0,0 +1,19 @@
+/**
+ * Contains details about Custom Data Attributes (CDAs) that were modified by a user for conversation part type <code>conversation_attribute_updated_by_user</code>.
+ */
+export interface ConversationAttributeUpdatedByUser {
+    attribute?: ConversationAttributeUpdatedByUser.Attribute;
+    value?: ConversationAttributeUpdatedByUser.Value;
+}
+export declare namespace ConversationAttributeUpdatedByUser {
+    interface Attribute {
+        /** Name of the CDA updated */
+        name?: string;
+    }
+    interface Value {
+        /** Current value of the CDA updated */
+        name?: string;
+        /** Previous value of the CDA (null for older events) */
+        previous?: string;
+    }
+}

package/dist/cjs/api/resources/unstable/types/ConversationAttributeUpdatedByUser.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/types/ConversationSlaAppliedByRule.d.ts

@@ -0,0 +1,24 @@
+/**
+ * Contains details about SLA applied by modern Operator workflows for conversation part type <code>conversation_sla_applied_by_rule</code>.
+ */
+export interface ConversationSlaAppliedByRule {
+    /** Name of the SLA that was applied */
+    sla_name?: string;
+    /** Target times configured for the SLA (in seconds) */
+    sla_definition?: ConversationSlaAppliedByRule.SlaDefinition;
+}
+export declare namespace ConversationSlaAppliedByRule {
+    /**
+     * Target times configured for the SLA (in seconds)
+     */
+    interface SlaDefinition {
+        /** First response time target in seconds */
+        first_reply_time?: number;
+        /** Next reply time target in seconds */
+        next_reply_time?: number;
+        /** Resolution time target in seconds */
+        resolution_time?: number;
+        /** Time to close target in seconds */
+        time_to_close?: number;
+    }
+}

package/dist/cjs/api/resources/unstable/types/ConversationSlaAppliedByRule.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/types/ConversationSlaAppliedByWorkflow.d.ts

@@ -0,0 +1,24 @@
+/**
+ * Contains details about SLA applied by legacy Inbox Rules for conversation part type <code>conversation_sla_applied_by_workflow</code>.
+ */
+export interface ConversationSlaAppliedByWorkflow {
+    /** Name of the SLA that was applied */
+    sla_name?: string;
+    /** Target times configured for the SLA (in seconds) */
+    sla_definition?: ConversationSlaAppliedByWorkflow.SlaDefinition;
+}
+export declare namespace ConversationSlaAppliedByWorkflow {
+    /**
+     * Target times configured for the SLA (in seconds)
+     */
+    interface SlaDefinition {
+        /** First response time target in seconds */
+        first_reply_time?: number;
+        /** Next reply time target in seconds */
+        next_reply_time?: number;
+        /** Resolution time target in seconds */
+        resolution_time?: number;
+        /** Time to close target in seconds */
+        time_to_close?: number;
+    }
+}

package/dist/cjs/api/resources/unstable/types/ConversationSlaAppliedByWorkflow.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });

package/dist/cjs/api/resources/unstable/types/ConversationSlaPaused.d.ts

@@ -0,0 +1,29 @@
+/**
+ * Contains SLA status at the moment of pausing for conversation part type <code>conversation_sla_paused</code>.
+ */
+export interface ConversationSlaPaused {
+    /** Name of the SLA being paused */
+    sla_name?: string;
+    /** Overall SLA status at pause time */
+    current_sla_status?: ConversationSlaPaused.CurrentSlaStatus;
+    /** Status of all SLA targets at pause time */
+    sla_states?: Record<string, ConversationSlaPaused.SlaStates.Value>;
+}
+export declare namespace ConversationSlaPaused {
+    /** Overall SLA status at pause time */
+    const CurrentSlaStatus: {
+        readonly Active: "active";
+        readonly Hit: "hit";
+        readonly Missed: "missed";
+        readonly Canceled: "canceled";
+    };
+    type CurrentSlaStatus = (typeof CurrentSlaStatus)[keyof typeof CurrentSlaStatus];
+    namespace SlaStates {
+        interface Value {
+            /** Status of this specific target (always paused) */
+            status?: "paused";
+            /** Time remaining when paused */
+            seconds_remaining?: number;
+        }
+    }
+}

package/dist/cjs/api/resources/unstable/types/ConversationSlaPaused.js

@@ -0,0 +1,14 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.ConversationSlaPaused = void 0;
+var ConversationSlaPaused;
+(function (ConversationSlaPaused) {
+    /** Overall SLA status at pause time */
+    ConversationSlaPaused.CurrentSlaStatus = {
+        Active: "active",
+        Hit: "hit",
+        Missed: "missed",
+        Canceled: "canceled",
+    };
+})(ConversationSlaPaused || (exports.ConversationSlaPaused = ConversationSlaPaused = {}));

package/dist/cjs/api/resources/unstable/types/ConversationSlaRemoved.d.ts

@@ -0,0 +1,7 @@
+/**
+ * Contains basic SLA information when removed for conversation part type <code>conversation_sla_removed</code>.
+ */
+export interface ConversationSlaRemoved {
+    /** Name of the SLA that was removed */
+    sla_name?: string;
+}

package/dist/cjs/api/resources/unstable/types/ConversationSlaRemoved.js

@@ -0,0 +1,3 @@
+"use strict";
+// This file was auto-generated by Fern from our API Definition.
+Object.defineProperty(exports, "__esModule", { value: true });