impact-chatbot 2.3.64 → 2.3.65

package/dist/index.esm.js

@@ -8683,8 +8683,26 @@ const StreamedContent = ({ botData }) => {
                     stepRef.current = [...currentSteps];
                     setSteps([...currentSteps]);
                 }
-                const finalMessage = "Please reach out to IA for this, as this didn't work even after retry";
-                messageToStoreRef.current.chatData.response = finalMessage;
+                // Append the error message at the bottom of any existing content.
+                // If widgets already exist in appendedData, append as the last widget
+                // so it renders AFTER the already-received content (not at the top).
+                const finalMessage = "The service is temporarily unavailable because of an unusual load. Please wait a moment and try again.";
+                const hasExistingWidgetsOnErr = messageToStoreRef.current.appendedData &&
+                    (isArray(messageToStoreRef.current.appendedData)
+                        ? messageToStoreRef.current.appendedData.length > 0
+                        : Object.keys(messageToStoreRef.current.appendedData).length > 0);
+                if (hasExistingWidgetsOnErr) {
+                    const errorWidget = { type: "text", response: finalMessage };
+                    if (isArray(messageToStoreRef.current.appendedData)) {
+                        messageToStoreRef.current.appendedData.push(errorWidget);
+                    }
+                    else {
+                        messageToStoreRef.current.appendedData = [messageToStoreRef.current.appendedData, errorWidget];
+                    }
+                }
+                else {
+                    messageToStoreRef.current.chatData.response = finalMessage;
+                }
                 setContent(finalMessage);
                 dispatch(setMinimizedStreamData({
                     isStreaming: false,
@@ -8726,9 +8744,10 @@ const StreamedContent = ({ botData }) => {
                     startRetryCountdown();
                 }
                 else {
-                    // Retries exhausted — show final elegant message
+                    // Retries exhausted — show final message
                     setWasStreamingAborted(true);
                     wasStreamingAbortedRef.current = true;
+                    // Mark the last in-progress step as completed
                     const currentSteps = stepRef.current;
                     if (currentSteps.length > 0) {
                         const lastStep = currentSteps[currentSteps.length - 1];
@@ -8738,8 +8757,26 @@ const StreamedContent = ({ botData }) => {
                         stepRef.current = [...currentSteps];
                         setSteps([...currentSteps]);
                     }
-                    const finalMessage = "Please reach out to IA for this, as this didn't work even after retry";
-                    messageToStoreRef.current.chatData.response = finalMessage;
+                    // Append the error message at the bottom of any existing content.
+                    // If widgets already exist in appendedData, append as the last widget
+                    // so it renders AFTER the already-received content (not at the top).
+                    const finalMessage = "The service is temporarily unavailable because of an unusual load. Please wait a moment and try again.";
+                    const hasExistingWidgets = messageToStoreRef.current.appendedData &&
+                        (isArray(messageToStoreRef.current.appendedData)
+                            ? messageToStoreRef.current.appendedData.length > 0
+                            : Object.keys(messageToStoreRef.current.appendedData).length > 0);
+                    if (hasExistingWidgets) {
+                        const errorWidget = { type: "text", response: finalMessage };
+                        if (isArray(messageToStoreRef.current.appendedData)) {
+                            messageToStoreRef.current.appendedData.push(errorWidget);
+                        }
+                        else {
+                            messageToStoreRef.current.appendedData = [messageToStoreRef.current.appendedData, errorWidget];
+                        }
+                    }
+                    else {
+                        messageToStoreRef.current.chatData.response = finalMessage;
+                    }
                     setContent(finalMessage);
                     dispatch(setMinimizedStreamData({
                         isStreaming: false,