getricky 0.1.1 → 0.1.3

package/dist/cjs/generated/types.gen.d.ts

@@ -601,385 +601,2958 @@ export type WebhookTestResult = {
     duration_ms: number;
 };
 /**
- * A contact needs at least a name, a phone or an email.
+ * The days a report covers, in America/Panama time, and the period it is compared with.
  */
-export type CreateContact = {
-    /**
-     * First name.
-     */
-    first_name?: string | null;
-    /**
-     * Last name.
-     */
-    last_name?: string | null;
-    /**
-     * Email.
-     */
-    primary_email?: string | null;
-    /**
-     * Phone with country code, for example `+507 6000-1234`.
-     */
-    primary_phone?: string | null;
-    /**
-     * Company.
-     */
-    company?: string | null;
+export type ReportPeriod = {
     /**
-     * Job title.
+     * First day, inclusive.
      */
-    job_title?: string | null;
+    from: string;
     /**
-     * Birthday as `YYYY-MM-DD`.
+     * Last day, inclusive. A `to` after today is today.
      */
-    birthday?: string | null;
+    to: string;
     /**
-     * City.
+     * Days in the period.
      */
-    city?: string | null;
+    days: number;
     /**
-     * State, province or region.
+     * `hour` when the period is one day: series then have 24 hourly slots.
      */
-    region?: string | null;
+    granularity: 'day' | 'hour';
     /**
-     * Country.
+     * The time zone of every day and hour in the report.
      */
-    country?: string | null;
+    time_zone: 'America/Panama';
     /**
-     * Street address.
+     * First day of the previous period: the same number of days, right before.
      */
-    street_address?: string | null;
+    previous_from: string;
     /**
-     * Postal code.
+     * Last day of the previous period.
      */
-    postal_code?: string | null;
+    previous_to: string;
+};
+/**
+ * How many customers write, whether they are new, and when. Only messages customers send count: a customer is a conversation with at least one of them in the period, and it is new when its first message ever falls in the period. Messages from the team, AI agents or campaigns and conversation openings and closes play no part.
+ */
+export type ConversationsReport = {
+    period: ReportPeriod;
     /**
-     * Website URL.
+     * The channel filter the report applied.
      */
-    website_url?: string | null;
+    channel: 'all' | 'whatsapp' | 'instagram' | 'messenger';
     /**
-     * LinkedIn profile URL.
+     * The period.
      */
-    linkedin_url?: string | null;
+    totals: {
+        /**
+         * Conversations with at least one customer message in the period.
+         */
+        customers: number;
+        /**
+         * Customers whose first message ever falls in the period.
+         */
+        new_customers: number;
+        /**
+         * Customers who had written before the period.
+         */
+        returning_customers: number;
+        /**
+         * Messages customers sent in the period.
+         */
+        messages: number;
+    };
     /**
-     * Where the contact came from.
+     * The previous period.
      */
-    source?: string | null;
+    previous: {
+        /**
+         * Conversations with at least one customer message in the period.
+         */
+        customers: number;
+        /**
+         * Customers whose first message ever falls in the period.
+         */
+        new_customers: number;
+        /**
+         * Customers who had written before the period.
+         */
+        returning_customers: number;
+        /**
+         * Messages customers sent in the period.
+         */
+        messages: number;
+    };
     /**
-     * Free-form notes.
+     * The period per channel, most customers first.
      */
-    notes?: string | null;
+    by_channel: Array<{
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Conversations with at least one customer message in the period.
+         */
+        customers: number;
+        /**
+         * Customers whose first message ever falls in the period.
+         */
+        new_customers: number;
+        /**
+         * Customers who had written before the period.
+         */
+        returning_customers: number;
+        /**
+         * Messages customers sent in the period.
+         */
+        messages: number;
+    }>;
     /**
-     * Member who owns the contact.
+     * One entry per day of the period, or per hour of a one-day period.
      */
-    owner_user_id?: string | null;
-    lead_status?: 'new' | 'open' | 'in_progress' | 'attempted' | 'connected' | 'unqualified' | 'bad_timing' | null;
-    lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other' | null;
+    series: Array<{
+        /**
+         * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+         */
+        slot: string;
+        /**
+         * Customers whose first message ever falls in this slot.
+         */
+        new_customers: number;
+        /**
+         * Customers who wrote in this slot and had written before.
+         */
+        returning_customers: number;
+        previous_customers: number | null;
+    }>;
     /**
-     * Values keyed by contact field ID. Keys you omit keep their value.
+     * Customer messages of the period per weekday and hour; slots without any are left out.
      */
-    custom_values?: {
-        [key: string]: string | number | boolean | Array<string> | null;
-    };
+    heatmap: Array<{
+        /**
+         * 0 is Sunday, 6 is Saturday.
+         */
+        day_of_week: number;
+        /**
+         * Hour of the day, 0–23.
+         */
+        hour: number;
+        /**
+         * Customer messages in that hour of that weekday.
+         */
+        messages: number;
+    }>;
     /**
-     * The complete set of tag IDs. Replaces the current tags.
+     * When Ricky computed the report.
      */
-    tag_ids?: Array<string>;
+    generated_at: string;
 };
 /**
- * Only the fields you send change. Send `null` to clear one.
+ * Messages received from customers and sent to them in the period, and who sent them, dated when each message was sent.
  */
-export type UpdateContact = {
-    /**
-     * First name.
-     */
-    first_name?: string | null;
+export type MessagesReport = {
+    period: ReportPeriod;
     /**
-     * Last name.
+     * The channel filter the report applied.
      */
-    last_name?: string | null;
+    channel: 'all' | 'whatsapp' | 'instagram' | 'messenger';
     /**
-     * Email.
+     * The period.
      */
-    primary_email?: string | null;
+    totals: {
+        /**
+         * Messages customers sent.
+         */
+        received: number;
+        /**
+         * Messages sent to customers, by anyone; the sum of `sent_by`.
+         */
+        sent: number;
+        /**
+         * Sent messages by sender; each message counts in one of them.
+         */
+        sent_by: {
+            /**
+             * Sent by a person in Ricky.
+             */
+            human: number;
+            /**
+             * Sent by an AI agent.
+             */
+            ai: number;
+            /**
+             * Sent by an automation.
+             */
+            automation: number;
+            /**
+             * Templates not sent by an automation: broadcasts and templates sent by hand or through the API.
+             */
+            campaign: number;
+            /**
+             * Sent from the channel's own app, with no sender in Ricky: WhatsApp Business app coexistence and imported history.
+             */
+            external: number;
+        };
+    };
     /**
-     * Phone with country code, for example `+507 6000-1234`.
+     * The previous period.
      */
-    primary_phone?: string | null;
+    previous: {
+        /**
+         * Messages customers sent.
+         */
+        received: number;
+        /**
+         * Messages sent to customers, by anyone; the sum of `sent_by`.
+         */
+        sent: number;
+        /**
+         * Sent messages by sender; each message counts in one of them.
+         */
+        sent_by: {
+            /**
+             * Sent by a person in Ricky.
+             */
+            human: number;
+            /**
+             * Sent by an AI agent.
+             */
+            ai: number;
+            /**
+             * Sent by an automation.
+             */
+            automation: number;
+            /**
+             * Templates not sent by an automation: broadcasts and templates sent by hand or through the API.
+             */
+            campaign: number;
+            /**
+             * Sent from the channel's own app, with no sender in Ricky: WhatsApp Business app coexistence and imported history.
+             */
+            external: number;
+        };
+    };
     /**
-     * Company.
+     * The period per channel, most messages first.
      */
-    company?: string | null;
+    by_channel: Array<{
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Messages customers sent.
+         */
+        received: number;
+        /**
+         * Messages sent to customers, by anyone; the sum of `sent_by`.
+         */
+        sent: number;
+        /**
+         * Sent messages by sender; each message counts in one of them.
+         */
+        sent_by: {
+            /**
+             * Sent by a person in Ricky.
+             */
+            human: number;
+            /**
+             * Sent by an AI agent.
+             */
+            ai: number;
+            /**
+             * Sent by an automation.
+             */
+            automation: number;
+            /**
+             * Templates not sent by an automation: broadcasts and templates sent by hand or through the API.
+             */
+            campaign: number;
+            /**
+             * Sent from the channel's own app, with no sender in Ricky: WhatsApp Business app coexistence and imported history.
+             */
+            external: number;
+        };
+    }>;
     /**
-     * Job title.
+     * One entry per day of the period, or per hour of a one-day period.
      */
-    job_title?: string | null;
+    series: Array<{
+        /**
+         * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+         */
+        slot: string;
+        /**
+         * Messages customers sent.
+         */
+        received: number;
+        /**
+         * Messages sent to customers, by anyone; the sum of `sent_by`.
+         */
+        sent: number;
+        /**
+         * Sent messages by sender; each message counts in one of them.
+         */
+        sent_by: {
+            /**
+             * Sent by a person in Ricky.
+             */
+            human: number;
+            /**
+             * Sent by an AI agent.
+             */
+            ai: number;
+            /**
+             * Sent by an automation.
+             */
+            automation: number;
+            /**
+             * Templates not sent by an automation: broadcasts and templates sent by hand or through the API.
+             */
+            campaign: number;
+            /**
+             * Sent from the channel's own app, with no sender in Ricky: WhatsApp Business app coexistence and imported history.
+             */
+            external: number;
+        };
+        previous_received: number | null;
+        previous_sent: number | null;
+    }>;
     /**
-     * Birthday as `YYYY-MM-DD`.
+     * When Ricky computed the report.
      */
-    birthday?: string | null;
+    generated_at: string;
+};
+/**
+ * What the inbox looks like right now; it has no period.
+ */
+export type DashboardReport = {
     /**
-     * City.
+     * Now.
      */
-    city?: string | null;
+    totals: {
+        /**
+         * Open conversations.
+         */
+        open_now: number;
+        /**
+         * Open conversations with no member or AI agent assigned.
+         */
+        unassigned: number;
+        /**
+         * Open conversations whose last message, reactions aside, is from the customer.
+         */
+        awaiting_reply: number;
+        /**
+         * Handoffs from an AI agent to a person still waiting.
+         */
+        pending_handoffs: number;
+        /**
+         * Conversations opened or reopened today, America/Panama.
+         */
+        opened_today: number;
+        /**
+         * Conversations closed today, America/Panama.
+         */
+        closed_today: number;
+    };
     /**
-     * State, province or region.
+     * Open conversations per channel, most first.
      */
-    region?: string | null;
+    by_channel: Array<{
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Open conversations.
+         */
+        open: number;
+    }>;
     /**
-     * Country.
+     * Open conversations per assignee, most first.
      */
-    country?: string | null;
+    assignees: Array<{
+        /**
+         * `human` is a member, `ai` an AI agent, `unassigned` nobody.
+         */
+        type: 'human' | 'ai' | 'unassigned';
+        /**
+         * User ID or AI agent ID; null for `unassigned`.
+         */
+        id: string | null;
+        /**
+         * Name; null when it has none and for `unassigned`.
+         */
+        name: string | null;
+        /**
+         * Open conversations they hold.
+         */
+        open: number;
+        /**
+         * Of those, the ones whose last message is from the customer.
+         */
+        awaiting_reply: number;
+    }>;
     /**
-     * Street address.
+     * The 15 open conversations waiting longest for a reply, oldest first.
      */
-    street_address?: string | null;
+    longest_waiting: Array<{
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Name the channel reports for the customer.
+         */
+        participant_name: string | null;
+        /**
+         * When the customer message they wait on arrived.
+         */
+        waiting_since: string;
+        /**
+         * `human` is a member, `ai` an AI agent, `unassigned` nobody.
+         */
+        assignee_type: 'human' | 'ai' | 'unassigned';
+        /**
+         * Assignee name; null when there is none.
+         */
+        assignee_name: string | null;
+    }>;
     /**
-     * Postal code.
+     * When Ricky computed the report.
      */
-    postal_code?: string | null;
+    generated_at: string;
+};
+/**
+ * People and AI agents side by side: what they were assigned, what they sent, what they closed and how fast.
+ */
+export type TeamReport = {
+    period: ReportPeriod;
     /**
-     * Website URL.
+     * The channel filter the report applied.
      */
-    website_url?: string | null;
+    channel: 'all' | 'whatsapp' | 'instagram' | 'messenger';
     /**
-     * LinkedIn profile URL.
+     * Every member and active AI agent, most messages and closes first.
      */
-    linkedin_url?: string | null;
+    members: Array<{
+        /**
+         * `human` is a member, `ai` an active AI agent.
+         */
+        type: 'human' | 'ai';
+        /**
+         * User ID or AI agent ID.
+         */
+        id: string;
+        /**
+         * Name; null when it has none.
+         */
+        name: string | null;
+        /**
+         * Assignments to them in the period; each assignment counts.
+         */
+        assigned: number;
+        /**
+         * Messages they sent in the period.
+         */
+        messages_sent: number;
+        /**
+         * Closes in the period while they held the conversation.
+         */
+        closed: number;
+        /**
+         * Conversations they hold that are open right now, whatever the period.
+         */
+        open_now: number;
+        /**
+         * For conversations opened in the period, median time from the opening to the first message a person or AI agent sent, counted for whoever sent it, in seconds. Not narrowed by `channel`.
+         */
+        median_first_response_seconds: number | null;
+        /**
+         * Median time from opening to close of the conversations they closed, in seconds.
+         */
+        median_resolution_seconds: number | null;
+    }>;
+    /**
+     * The period.
+     */
+    totals: {
+        /**
+         * Assignments in the period.
+         */
+        assignments: number;
+        /**
+         * Assignments in the period that replaced a previous assignee.
+         */
+        reassignments: number;
+    };
+    /**
+     * When Ricky computed the report.
+     */
+    generated_at: string;
+};
+/**
+ * WhatsApp broadcasts created in the period and what happened to their recipients. Delivered and read come from the template message each recipient's conversation got while the broadcast ran; a recipient counts once.
+ */
+export type BroadcastsReport = {
+    period: ReportPeriod;
+    /**
+     * The period.
+     */
+    totals: {
+        /**
+         * Broadcasts created in the period.
+         */
+        broadcasts: number;
+        /**
+         * Recipients.
+         */
+        recipients: number;
+        /**
+         * Recipients the template was sent to.
+         */
+        sent: number;
+        /**
+         * Recipients the send failed for.
+         */
+        failed: number;
+        /**
+         * Sent recipients whose template message the provider confirmed delivered or read.
+         */
+        delivered: number;
+        /**
+         * Sent recipients who read the template message.
+         */
+        read: number;
+    };
+    /**
+     * The previous period.
+     */
+    previous: {
+        /**
+         * Broadcasts created in the period.
+         */
+        broadcasts: number;
+        /**
+         * Recipients.
+         */
+        recipients: number;
+    };
+    /**
+     * One entry per day of the period, or per hour of a one-day period.
+     */
+    series: Array<{
+        /**
+         * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+         */
+        slot: string;
+        /**
+         * Broadcasts created in the slot.
+         */
+        broadcasts: number;
+        /**
+         * Their recipients.
+         */
+        recipients: number;
+    }>;
+    /**
+     * Broadcasts created in the period, newest first.
+     */
+    broadcasts: Array<{
+        /**
+         * Broadcast ID.
+         */
+        id: string;
+        /**
+         * Template name.
+         */
+        template_name: string;
+        /**
+         * Broadcast status.
+         */
+        status: 'queued' | 'sending' | 'completed';
+        /**
+         * The WhatsApp number it went out from.
+         */
+        channel_name: string | null;
+        /**
+         * Member who sent it; null when they have no name.
+         */
+        created_by_name: string | null;
+        /**
+         * When it was created.
+         */
+        created_at: string;
+        /**
+         * When it finished; null while it runs.
+         */
+        completed_at: string | null;
+        /**
+         * Recipients not sent yet.
+         */
+        pending: number;
+        /**
+         * Recipients.
+         */
+        recipients: number;
+        /**
+         * Recipients the template was sent to.
+         */
+        sent: number;
+        /**
+         * Recipients the send failed for.
+         */
+        failed: number;
+        /**
+         * Sent recipients whose template message the provider confirmed delivered or read.
+         */
+        delivered: number;
+        /**
+         * Sent recipients who read the template message.
+         */
+        read: number;
+    }>;
+    /**
+     * When Ricky computed the report.
+     */
+    generated_at: string;
+};
+/**
+ * Meta ad spend next to the conversations each ad brought. A conversation comes from an ad when a customer message carries a Meta ad referral (WhatsApp click-to-chat or an Instagram ad); those are America/Panama days. Spend, impressions and clicks are Meta's daily figures for the ad account's own days, so the edges of a period can differ by the time zones' offset.
+ */
+export type AdsReport = {
+    period: ReportPeriod;
+    /**
+     * The Meta Ads connection that syncs spend.
+     */
+    connection: 'connected' | 'disconnected' | 'error';
+    /**
+     * When spend was last synced; null if never.
+     */
+    synced_at: string | null;
+    /**
+     * ISO 4217 currency of the spend; null when there is none or several.
+     */
+    currency_code: string | null;
+    /**
+     * The period.
+     */
+    totals: {
+        /**
+         * Spend of every ad, including ads that brought no conversation.
+         */
+        spend: number | null;
+        /**
+         * Impressions.
+         */
+        impressions: number | null;
+        /**
+         * Clicks.
+         */
+        clicks: number | null;
+        /**
+         * Conversations an ad brought in the period; one brought back by several ads counts once.
+         */
+        conversations: number;
+        /**
+         * Spend divided by conversations; null without spend, without conversations, or when the spend mixes currencies.
+         */
+        cost_per_conversation: number | null;
+    };
+    /**
+     * The previous period.
+     */
+    previous: {
+        /**
+         * Spend.
+         */
+        spend: number | null;
+        /**
+         * Conversations ads brought.
+         */
+        conversations: number;
+    };
+    /**
+     * One entry per day of the period, or per hour of a one-day period.
+     */
+    series: Array<{
+        /**
+         * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+         */
+        slot: string;
+        /**
+         * Spend that day; null for hourly slots and when the spend mixes currencies.
+         */
+        spend: number | null;
+        /**
+         * Conversations ads brought.
+         */
+        conversations: number;
+    }>;
+    /**
+     * Ads with spend or conversations in the period.
+     */
+    ads: Array<{
+        /**
+         * Ad ID at Meta.
+         */
+        ad_id: string;
+        /**
+         * Name in Meta; null when no spend was synced for it in the period.
+         */
+        ad_name: string | null;
+        /**
+         * Campaign name in Meta.
+         */
+        campaign_name: string | null;
+        /**
+         * The ad title the referral carried.
+         */
+        headline: string | null;
+        /**
+         * Spend.
+         */
+        spend: number | null;
+        /**
+         * ISO 4217 currency of the spend; null when there is none or several.
+         */
+        currency_code: string | null;
+        /**
+         * Impressions.
+         */
+        impressions: number | null;
+        /**
+         * Clicks.
+         */
+        clicks: number | null;
+        /**
+         * Distinct conversations this ad opened or brought back in the period.
+         */
+        conversations: number;
+        /**
+         * Spend divided by conversations; null without spend, without conversations, or when the spend mixes currencies.
+         */
+        cost_per_conversation: number | null;
+    }>;
+    /**
+     * When Ricky computed the report.
+     */
+    generated_at: string;
+};
+/**
+ * How fast people and AI agents answer customers. A response is the first message sent to the customer, other than a reaction, right after a customer message that is not a reaction; its response time is the wait since that customer message. Later messages in a row are follow-ups, and automations and templates are not responses. Responses are dated when they were sent. Conversation openings, closes and assignments play no part.
+ */
+export type ResponsesReport = {
+    period: ReportPeriod;
+    /**
+     * The channel filter the report applied.
+     */
+    channel: 'all' | 'whatsapp' | 'instagram' | 'messenger';
+    /**
+     * The responder filter the report applied: `all`, `humans`, `agents` or an ID.
+     */
+    responder: string;
+    /**
+     * Open conversations whose last message, reactions aside, is from the customer, right now. Narrowed by `channel` only.
+     */
+    awaiting_reply_now: number;
+    /**
+     * How long customers waited for each response.
+     */
+    response_time: {
+        /**
+         * Responses in the period: the sample.
+         */
+        responses: number;
+        /**
+         * Average response time, in seconds.
+         */
+        average_seconds: number | null;
+        /**
+         * Median response time, in seconds.
+         */
+        median_seconds: number | null;
+        /**
+         * Nine in ten responses were faster than this, in seconds.
+         */
+        p90_seconds: number | null;
+        /**
+         * Average response time of the previous period, in seconds.
+         */
+        previous_average_seconds: number | null;
+        /**
+         * Responses of the period by how long they took.
+         */
+        buckets: Array<{
+            bucket: 'under_30s' | '30s_2m' | '2m_5m' | '5m_10m' | '10m_30m' | '30m_1h' | 'over_1h';
+            /**
+             * Items in the bucket.
+             */
+            count: number;
+            /**
+             * Share of the sample, 0–1.
+             */
+            share: number;
+        }>;
+        /**
+         * One entry per day of the period, or per hour of a one-day period.
+         */
+        series: Array<{
+            /**
+             * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+             */
+            slot: string;
+            /**
+             * Average response time, in seconds.
+             */
+            average_seconds: number | null;
+            /**
+             * Median response time, in seconds.
+             */
+            median_seconds: number | null;
+            /**
+             * Average of the same slot of the previous period, in seconds.
+             */
+            previous_average_seconds: number | null;
+            /**
+             * Median of the same slot of the previous period, in seconds.
+             */
+            previous_median_seconds: number | null;
+        }>;
+    };
+    /**
+     * How many responses each answered conversation got.
+     */
+    responses_per_conversation: {
+        /**
+         * Conversations that got at least one response in the period: the sample.
+         */
+        conversations: number;
+        /**
+         * Responses in the period divided by the conversations they went to.
+         */
+        average: number | null;
+        /**
+         * The same for the previous period.
+         */
+        previous_average: number | null;
+        /**
+         * Conversations by how many responses they got.
+         */
+        buckets: Array<{
+            bucket: '1_2' | '3_10' | '11_20' | 'over_20';
+            /**
+             * Items in the bucket.
+             */
+            count: number;
+            /**
+             * Share of the sample, 0–1.
+             */
+            share: number;
+        }>;
+        /**
+         * One entry per day of the period, or per hour of a one-day period.
+         */
+        series: Array<{
+            /**
+             * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+             */
+            slot: string;
+            /**
+             * Responses per conversation in the slot.
+             */
+            average: number | null;
+            /**
+             * The same slot of the previous period.
+             */
+            previous_average: number | null;
+        }>;
+    };
+    /**
+     * The period per channel, most responses first.
+     */
+    by_channel: Array<{
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Responses in the period.
+         */
+        responses: number;
+        /**
+         * Conversations those responses went to.
+         */
+        conversations: number;
+        /**
+         * Average response time, in seconds.
+         */
+        average_seconds: number | null;
+        /**
+         * Median response time, in seconds.
+         */
+        median_seconds: number | null;
+        /**
+         * Nine in ten responses were faster than this, in seconds.
+         */
+        p90_seconds: number | null;
+    }>;
+    /**
+     * The period per responder, most responses first.
+     */
+    by_responder: Array<{
+        /**
+         * `human` is a person in Ricky, `ai` an AI agent, `external` someone answering from the channel's own app.
+         */
+        type: 'human' | 'ai' | 'external';
+        /**
+         * User ID or AI agent ID; null for `external`.
+         */
+        id: string | null;
+        /**
+         * Name; null when it has none and for `external`.
+         */
+        name: string | null;
+        /**
+         * The app an `external` responder used; null otherwise.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger' | null;
+        /**
+         * Responses in the period.
+         */
+        responses: number;
+        /**
+         * Conversations those responses went to.
+         */
+        conversations: number;
+        /**
+         * Average response time, in seconds.
+         */
+        average_seconds: number | null;
+        /**
+         * Median response time, in seconds.
+         */
+        median_seconds: number | null;
+        /**
+         * Nine in ten responses were faster than this, in seconds.
+         */
+        p90_seconds: number | null;
+    }>;
+    /**
+     * When Ricky computed the report.
+     */
+    generated_at: string;
+};
+/**
+ * How long conversations stay open before someone closes them. Every close in the period counts, dated when it happened; resolution time runs from the opening of that span to the close. Conversations without a single message are left out.
+ */
+export type ResolutionsReport = {
+    period: ReportPeriod;
+    /**
+     * The channel filter the report applied.
+     */
+    channel: 'all' | 'whatsapp' | 'instagram' | 'messenger';
+    /**
+     * The period.
+     */
+    summary: {
+        /**
+         * Conversations closed in the period; a conversation closed twice counts twice.
+         */
+        closed: number;
+        /**
+         * Average time from opening to close, in seconds.
+         */
+        average_resolution_seconds: number | null;
+        /**
+         * Median time from opening to close, in seconds.
+         */
+        median_resolution_seconds: number | null;
+        /**
+         * Average time from opening to the first assignment before the close, in seconds; closes without an assignment are left out.
+         */
+        average_time_to_first_assignment_seconds: number | null;
+        /**
+         * Average number of assignments between opening and close.
+         */
+        average_assignments_to_close: number | null;
+    };
+    /**
+     * The previous period.
+     */
+    previous: {
+        /**
+         * Conversations closed in the period; a conversation closed twice counts twice.
+         */
+        closed: number;
+        /**
+         * Average time from opening to close, in seconds.
+         */
+        average_resolution_seconds: number | null;
+        /**
+         * Median time from opening to close, in seconds.
+         */
+        median_resolution_seconds: number | null;
+        /**
+         * Average time from opening to the first assignment before the close, in seconds; closes without an assignment are left out.
+         */
+        average_time_to_first_assignment_seconds: number | null;
+        /**
+         * Average number of assignments between opening and close.
+         */
+        average_assignments_to_close: number | null;
+    };
+    /**
+     * One entry per day of the period, or per hour of a one-day period.
+     */
+    series: Array<{
+        /**
+         * America/Panama day `YYYY-MM-DD`, or hour `YYYY-MM-DDTHH` when the period is one day.
+         */
+        slot: string;
+        /**
+         * Closes in the slot.
+         */
+        closed: number;
+        /**
+         * Median time from opening to close, in seconds.
+         */
+        median_resolution_seconds: number | null;
+    }>;
+    /**
+     * The period per channel, most closes first.
+     */
+    by_channel: Array<{
+        /**
+         * Channel.
+         */
+        channel: 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Closes in the period.
+         */
+        closed: number;
+        /**
+         * Median time from opening to close, in seconds.
+         */
+        median_resolution_seconds: number | null;
+    }>;
+    /**
+     * The period by who held the conversation when it closed, most closes first.
+     */
+    by_assignee: Array<{
+        /**
+         * Who held the conversation when it closed.
+         */
+        type: 'human' | 'ai' | 'unassigned';
+        /**
+         * Name; null when it has none and for `unassigned`. Equal names are one row.
+         */
+        name: string | null;
+        /**
+         * Closes in the period.
+         */
+        closed: number;
+        /**
+         * Median time from opening to close, in seconds.
+         */
+        median_resolution_seconds: number | null;
+    }>;
+    /**
+     * Closes of the period by how long the conversation was open.
+     */
+    distribution: Array<{
+        bucket: 'under_1h' | '1h_4h' | '4h_24h' | '1d_3d' | 'over_3d';
+        /**
+         * Closes in the period that took that long.
+         */
+        closed: number;
+    }>;
+    /**
+     * When Ricky computed the report.
+     */
+    generated_at: string;
+};
+/**
+ * An automation Ricky runs for the organization.
+ */
+export type Workflow = {
+    /**
+     * Workflow ID.
+     */
+    id: string;
+    /**
+     * Display name.
+     */
+    name: string;
+    /**
+     * `draft` until activated; `paused` runs nothing new; `active` runs.
+     */
+    status: 'draft' | 'active' | 'paused';
+    /**
+     * Which `definition` it has: a conversation flow or a daily template.
+     */
+    type: 'conversation' | 'scheduled';
+    definition: {
+        /**
+         * `conversation_opened` runs when a conversation opens; `first_message_received` when the first message from the contact in a conversation arrives.
+         */
+        trigger: 'conversation_opened' | 'first_message_received';
+        /**
+         * Channels it listens to. See `GET /channels`.
+         */
+        channel_ids: Array<string>;
+        /**
+         * When it runs; null runs at any hour.
+         */
+        condition: {
+            kind: 'inside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | {
+            kind: 'outside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | null;
+        /**
+         * The steps and how they connect.
+         */
+        flow: {
+            /**
+             * ID of the first step.
+             */
+            entry: string;
+            /**
+             * One step. `assign_user`, `assign_agent` and `close_conversation` end the flow after they run.
+             */
+            steps: Array<{
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'send_message';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'ask_question';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                /**
+                 * Buttons or list options, WhatsApp only. Empty for a free-text answer, which goes to `next`.
+                 */
+                choices: Array<{
+                    /**
+                     * Step ID: letters, digits, `_` or `-`, up to 64.
+                     */
+                    id: string;
+                    /**
+                     * Button text, up to 20 characters.
+                     */
+                    label: string;
+                    /**
+                     * Step to run when the contact picks it.
+                     */
+                    next: string | null;
+                }>;
+                /**
+                 * How long to wait for the answer, up to 7 days.
+                 */
+                timeout_seconds: number;
+                /**
+                 * Step to run when no answer arrives in time.
+                 */
+                on_timeout: string | null;
+                /**
+                 * Step to run when the answer matches no option.
+                 */
+                on_invalid: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'branch';
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                operator: 'equals' | 'contains' | 'exists';
+                /**
+                 * Value compared with the answer.
+                 */
+                value: string;
+                /**
+                 * Step to run when the condition does not hold; `next` when it does.
+                 */
+                otherwise: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'wait';
+                /**
+                 * Delay, up to 7 days.
+                 */
+                seconds: number;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_user';
+                /**
+                 * Member who takes the conversation. See `GET /members`.
+                 */
+                user_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_agent';
+                /**
+                 * AI agent that answers the conversation.
+                 */
+                agent_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'close_conversation';
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'end';
+            }>;
+        };
+    } | {
+        trigger: {
+            kind: 'daily';
+            /**
+             * Time of day it runs, `HH:MM`.
+             */
+            time: string;
+            /**
+             * IANA time zone of `time`.
+             */
+            timezone: string;
+        };
+        /**
+         * Who it messages: Odoo appointments or Odoo birthdays.
+         */
+        source: {
+            kind: 'odoo_appointments';
+            /**
+             * Days before the appointment it reminds.
+             */
+            days_ahead: number;
+            /**
+             * Odoo appointment states it reminds; null for every state.
+             */
+            appointment_states: Array<string> | null;
+        } | {
+            kind: 'odoo_birthdays';
+        };
+        template: {
+            /**
+             * WhatsApp channel it sends from.
+             */
+            channel_id: string;
+            /**
+             * Template ID at Meta.
+             */
+            template_id: string;
+            /**
+             * Template name.
+             */
+            template_name: string;
+            /**
+             * Template language code.
+             */
+            language: string;
+            /**
+             * Value each template variable takes.
+             */
+            parameters: {
+                [key: string]: 'appointment_start' | 'branch_name' | 'customer_first_name';
+            };
+            /**
+             * Whether an image is stored for the header.
+             */
+            has_header_image: boolean;
+        };
+    };
+    /**
+     * Last change to the workflow.
+     */
+    updated_at: string;
+};
+/**
+ * One queued run of a workflow, or one template send of a scheduled workflow. Its status does not confirm each message's delivery.
+ */
+export type WorkflowExecution = {
+    /**
+     * Execution ID.
+     */
+    id: string;
+    /**
+     * `pending` or `processing` while queued or retrying; `processed` when it ran; `failed` for good; `superseded` when a newer execution replaced it.
+     */
+    status: 'pending' | 'processing' | 'processed' | 'failed' | 'superseded';
+    /**
+     * Attempts so far.
+     */
+    attempts: number;
+    /**
+     * Error of the latest failed attempt.
+     */
+    last_error: string | null;
+    /**
+     * When it was queued.
+     */
+    created_at: string;
+    /**
+     * When it finished, failed or was superseded.
+     */
+    processed_at: string | null;
+};
+/**
+ * A contact needs at least a name, a phone or an email.
+ */
+export type CreateContact = {
+    /**
+     * First name.
+     */
+    first_name?: string | null;
+    /**
+     * Last name.
+     */
+    last_name?: string | null;
+    /**
+     * Email.
+     */
+    primary_email?: string | null;
+    /**
+     * Phone with country code, for example `+507 6000-1234`.
+     */
+    primary_phone?: string | null;
+    /**
+     * Company.
+     */
+    company?: string | null;
+    /**
+     * Job title.
+     */
+    job_title?: string | null;
+    /**
+     * Birthday as `YYYY-MM-DD`.
+     */
+    birthday?: string | null;
+    /**
+     * City.
+     */
+    city?: string | null;
+    /**
+     * State, province or region.
+     */
+    region?: string | null;
+    /**
+     * Country.
+     */
+    country?: string | null;
+    /**
+     * Street address.
+     */
+    street_address?: string | null;
+    /**
+     * Postal code.
+     */
+    postal_code?: string | null;
+    /**
+     * Website URL.
+     */
+    website_url?: string | null;
+    /**
+     * LinkedIn profile URL.
+     */
+    linkedin_url?: string | null;
+    /**
+     * Where the contact came from.
+     */
+    source?: string | null;
+    /**
+     * Free-form notes.
+     */
+    notes?: string | null;
+    /**
+     * Member who owns the contact.
+     */
+    owner_user_id?: string | null;
+    lead_status?: 'new' | 'open' | 'in_progress' | 'attempted' | 'connected' | 'unqualified' | 'bad_timing' | null;
+    lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other' | null;
+    /**
+     * Values keyed by contact field ID. Keys you omit keep their value.
+     */
+    custom_values?: {
+        [key: string]: string | number | boolean | Array<string> | null;
+    };
+    /**
+     * The complete set of tag IDs. Replaces the current tags.
+     */
+    tag_ids?: Array<string>;
+};
+/**
+ * Only the fields you send change. Send `null` to clear one.
+ */
+export type UpdateContact = {
+    /**
+     * First name.
+     */
+    first_name?: string | null;
+    /**
+     * Last name.
+     */
+    last_name?: string | null;
+    /**
+     * Email.
+     */
+    primary_email?: string | null;
+    /**
+     * Phone with country code, for example `+507 6000-1234`.
+     */
+    primary_phone?: string | null;
+    /**
+     * Company.
+     */
+    company?: string | null;
+    /**
+     * Job title.
+     */
+    job_title?: string | null;
+    /**
+     * Birthday as `YYYY-MM-DD`.
+     */
+    birthday?: string | null;
+    /**
+     * City.
+     */
+    city?: string | null;
+    /**
+     * State, province or region.
+     */
+    region?: string | null;
+    /**
+     * Country.
+     */
+    country?: string | null;
+    /**
+     * Street address.
+     */
+    street_address?: string | null;
+    /**
+     * Postal code.
+     */
+    postal_code?: string | null;
+    /**
+     * Website URL.
+     */
+    website_url?: string | null;
+    /**
+     * LinkedIn profile URL.
+     */
+    linkedin_url?: string | null;
+    /**
+     * Where the contact came from.
+     */
+    source?: string | null;
+    /**
+     * Free-form notes.
+     */
+    notes?: string | null;
+    /**
+     * Member who owns the contact.
+     */
+    owner_user_id?: string | null;
+    lead_status?: 'new' | 'open' | 'in_progress' | 'attempted' | 'connected' | 'unqualified' | 'bad_timing' | null;
+    lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other' | null;
+    /**
+     * Values keyed by contact field ID. Keys you omit keep their value.
+     */
+    custom_values?: {
+        [key: string]: string | number | boolean | Array<string> | null;
+    };
+    /**
+     * The complete set of tag IDs. Replaces the current tags.
+     */
+    tag_ids?: Array<string>;
+};
+/**
+ * An approved WhatsApp template and the values of its variables.
+ */
+export type TemplateMessage = {
+    /**
+     * Approved template ID from `GET /templates`.
+     */
+    id: string;
+    /**
+     * Variable values, in the WhatsApp Cloud API format.
+     */
+    components?: Array<{
+        type: 'header' | 'body' | 'button';
+        sub_type?: 'url' | 'quick_reply';
+        /**
+         * Button position, from `"0"`.
+         */
+        index?: string;
+        parameters: Array<{
+            type: 'text';
+            text: string;
+            /**
+             * For `NAMED` templates.
+             */
+            parameter_name?: string;
+        } | {
+            type: 'payload';
+            payload: string;
+        } | {
+            type: 'image';
+            /**
+             * Media file.
+             */
+            image: {
+                /**
+                 * Public HTTPS URL of the file.
+                 */
+                link: string;
+            };
+        } | {
+            type: 'video';
+            /**
+             * Media file.
+             */
+            video: {
+                /**
+                 * Public HTTPS URL of the file.
+                 */
+                link: string;
+            };
+        } | {
+            type: 'document';
+            document: {
+                /**
+                 * Public HTTPS URL of the file.
+                 */
+                link: string;
+                filename?: string;
+            };
+        } | {
+            type: 'currency';
+            currency: {
+                amount_1000: number;
+                code: string;
+                fallback_value: string;
+            };
+        } | {
+            type: 'date_time';
+            date_time: {
+                fallback_value: string;
+            };
+        }>;
+    }>;
+};
+/**
+ * A file Ricky downloads and sends. WhatsApp and Instagram only.
+ */
+export type MediaMessage = {
+    /**
+     * Public HTTPS URL of the file. Ricky downloads it once, without following redirects.
+     */
+    url: string;
+    /**
+     * How the channel shows the file. The file type must match it.
+     */
+    kind: 'image' | 'video' | 'audio' | 'document';
+    /**
+     * Text under an image, video or document. WhatsApp only.
+     */
+    caption?: string;
+    /**
+     * Name the recipient sees for a document. Defaults to the last segment of `url`.
+     */
+    filename?: string;
+};
+/**
+ * Text and media work inside the channel reply window; a template (WhatsApp only) works any time.
+ */
+export type SendMessage = {
+    type: 'text';
+    /**
+     * Message text.
+     */
+    text: string;
+} | {
+    type: 'template';
+    template: TemplateMessage;
+} | {
+    type: 'media';
+    media: MediaMessage;
+};
+/**
+ * Sends a template to a phone number.
+ */
+export type StartConversation = {
+    /**
+     * WhatsApp channel to send from. See `GET /channels`.
+     */
+    channel_id: string;
+    /**
+     * Recipient phone with country code, for example `+50760001234`.
+     */
+    phone: string;
+    template: TemplateMessage;
+};
+export type AssignConversation = {
+    /**
+     * Member to assign; null unassigns.
+     */
+    assigned_user_id: string | null;
+    /**
+     * Also make that member the contact owner.
+     */
+    sync_contact_owner?: boolean;
+};
+export type CloseConversation = {
+    /**
+     * Why it is closed.
+     */
+    category?: 'resolved' | 'sale' | 'no_response' | 'spam' | 'other' | null;
+};
+export type CreateTag = {
+    /**
+     * Display name, unique in the organization regardless of case.
+     */
+    name: string;
+    /**
+     * Display color.
+     */
+    color: 'gray' | 'red' | 'orange' | 'amber' | 'green' | 'teal' | 'blue' | 'indigo' | 'purple' | 'pink';
+};
+export type AddContactNote = {
+    /**
+     * Note text. Ricky adds it after the current notes, separated by a blank line.
+     */
+    text: string;
+};
+export type CreateWebhook = {
+    /**
+     * Public HTTPS endpoint.
+     */
+    url: string;
+    event_types: Array<'message.received' | 'message.sent' | 'message.delivered' | 'message.read' | 'message.failed' | 'conversation.opened' | 'conversation.closed' | 'conversation.assignment_changed' | 'contact.created' | 'contact.updated'>;
+};
+export type RotateWebhookSecret = {
+    /**
+     * How long deliveries keep the previous signature too, so you can deploy the new secret first. 0 ends the previous secret now.
+     */
+    expire_previous_after_hours?: number;
+};
+/**
+ * Creates a conversation workflow as a `draft`. Activating it is a separate call.
+ */
+export type CreateWorkflow = {
+    /**
+     * Display name.
+     */
+    name: string;
+    /**
+     * Reacts to a conversation with messages, questions, waits and assignments.
+     */
+    definition: {
+        /**
+         * `conversation_opened` runs when a conversation opens; `first_message_received` when the first message from the contact in a conversation arrives.
+         */
+        trigger: 'conversation_opened' | 'first_message_received';
+        /**
+         * Channels it listens to. See `GET /channels`.
+         */
+        channel_ids: Array<string>;
+        /**
+         * When it runs; null runs at any hour.
+         */
+        condition: {
+            kind: 'inside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | {
+            kind: 'outside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | null;
+        /**
+         * The steps and how they connect.
+         */
+        flow: {
+            /**
+             * ID of the first step.
+             */
+            entry: string;
+            /**
+             * One step. `assign_user`, `assign_agent` and `close_conversation` end the flow after they run.
+             */
+            steps: Array<{
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'send_message';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'ask_question';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                /**
+                 * Buttons or list options, WhatsApp only. Empty for a free-text answer, which goes to `next`.
+                 */
+                choices: Array<{
+                    /**
+                     * Step ID: letters, digits, `_` or `-`, up to 64.
+                     */
+                    id: string;
+                    /**
+                     * Button text, up to 20 characters.
+                     */
+                    label: string;
+                    /**
+                     * Step to run when the contact picks it.
+                     */
+                    next: string | null;
+                }>;
+                /**
+                 * How long to wait for the answer, up to 7 days.
+                 */
+                timeout_seconds: number;
+                /**
+                 * Step to run when no answer arrives in time.
+                 */
+                on_timeout: string | null;
+                /**
+                 * Step to run when the answer matches no option.
+                 */
+                on_invalid: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'branch';
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                operator: 'equals' | 'contains' | 'exists';
+                /**
+                 * Value compared with the answer.
+                 */
+                value: string;
+                /**
+                 * Step to run when the condition does not hold; `next` when it does.
+                 */
+                otherwise: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'wait';
+                /**
+                 * Delay, up to 7 days.
+                 */
+                seconds: number;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_user';
+                /**
+                 * Member who takes the conversation. See `GET /members`.
+                 */
+                user_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_agent';
+                /**
+                 * AI agent that answers the conversation.
+                 */
+                agent_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'close_conversation';
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'end';
+            }>;
+        };
+    };
+};
+/**
+ * Only the fields you send change. The status stays: an active workflow runs the new definition from its next execution.
+ */
+export type UpdateWorkflow = {
+    /**
+     * Display name.
+     */
+    name?: string;
+    /**
+     * Replaces the whole definition.
+     */
+    definition?: {
+        /**
+         * `conversation_opened` runs when a conversation opens; `first_message_received` when the first message from the contact in a conversation arrives.
+         */
+        trigger: 'conversation_opened' | 'first_message_received';
+        /**
+         * Channels it listens to. See `GET /channels`.
+         */
+        channel_ids: Array<string>;
+        /**
+         * When it runs; null runs at any hour.
+         */
+        condition: {
+            kind: 'inside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | {
+            kind: 'outside_business_hours';
+            business_hours: {
+                /**
+                 * Opening time, `HH:MM`.
+                 */
+                start: string;
+                /**
+                 * Closing time, `HH:MM`.
+                 */
+                end: string;
+                /**
+                 * IANA time zone, for example `America/Panama`.
+                 */
+                timezone: string;
+                /**
+                 * Open days, 0 for Sunday to 6 for Saturday.
+                 */
+                weekdays: Array<number>;
+            };
+        } | null;
+        /**
+         * The steps and how they connect.
+         */
+        flow: {
+            /**
+             * ID of the first step.
+             */
+            entry: string;
+            /**
+             * One step. `assign_user`, `assign_agent` and `close_conversation` end the flow after they run.
+             */
+            steps: Array<{
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'send_message';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'ask_question';
+                /**
+                 * Text sent to the contact.
+                 */
+                text: string;
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                /**
+                 * Buttons or list options, WhatsApp only. Empty for a free-text answer, which goes to `next`.
+                 */
+                choices: Array<{
+                    /**
+                     * Step ID: letters, digits, `_` or `-`, up to 64.
+                     */
+                    id: string;
+                    /**
+                     * Button text, up to 20 characters.
+                     */
+                    label: string;
+                    /**
+                     * Step to run when the contact picks it.
+                     */
+                    next: string | null;
+                }>;
+                /**
+                 * How long to wait for the answer, up to 7 days.
+                 */
+                timeout_seconds: number;
+                /**
+                 * Step to run when no answer arrives in time.
+                 */
+                on_timeout: string | null;
+                /**
+                 * Step to run when the answer matches no option.
+                 */
+                on_invalid: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'branch';
+                /**
+                 * Name the answer is kept under, for a later `branch`.
+                 */
+                answer_key: string;
+                operator: 'equals' | 'contains' | 'exists';
+                /**
+                 * Value compared with the answer.
+                 */
+                value: string;
+                /**
+                 * Step to run when the condition does not hold; `next` when it does.
+                 */
+                otherwise: string | null;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'wait';
+                /**
+                 * Delay, up to 7 days.
+                 */
+                seconds: number;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_user';
+                /**
+                 * Member who takes the conversation. See `GET /members`.
+                 */
+                user_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'assign_agent';
+                /**
+                 * AI agent that answers the conversation.
+                 */
+                agent_id: string;
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'close_conversation';
+            } | {
+                /**
+                 * Step ID: letters, digits, `_` or `-`, up to 64.
+                 */
+                id: string;
+                /**
+                 * Step to run next; null ends the flow.
+                 */
+                next: string | null;
+                kind: 'end';
+            }>;
+        };
+    };
+};
+/**
+ * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+ */
+export type IdempotencyKey = string;
+export type ListContactsData = {
+    body?: never;
+    path?: never;
+    query?: {
+        /**
+         * Items per page.
+         */
+        page_size?: number;
+        /**
+         * `next_cursor` from the previous page. Use it unchanged.
+         */
+        cursor?: string;
+        /**
+         * Text contained in the name, phone, email or company.
+         */
+        query?: string;
+        /**
+         * Only contacts with this tag.
+         */
+        tag_id?: string;
+        /**
+         * Only contacts this member owns.
+         */
+        owner_user_id?: string;
+        /**
+         * Only contacts at this stage.
+         */
+        lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other';
+        /**
+         * Only contacts reachable on this channel.
+         */
+        channel?: 'whatsapp' | 'instagram' | 'messenger';
+    };
+    url: '/contacts';
+};
+export type ListContactsErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListContactsError = ListContactsErrors[keyof ListContactsErrors];
+export type ListContactsResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<Contact>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
+    };
+};
+export type ListContactsResponse = ListContactsResponses[keyof ListContactsResponses];
+export type CreateContactData = {
+    body: CreateContact;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path?: never;
+    query?: never;
+    url: '/contacts';
+};
+export type CreateContactErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     *
+     * `conflict`: The resource changed in a way that prevents the operation.
+     */
+    409: Error;
+    /**
+     * `body_too_large`: The JSON body exceeds 64 KiB.
+     */
+    413: Error;
+    /**
+     * `unsupported_media_type`: The body must be `application/json`.
+     */
+    415: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type CreateContactError = CreateContactErrors[keyof CreateContactErrors];
+export type CreateContactResponses = {
+    /**
+     * Success.
+     */
+    201: {
+        data: Contact;
+    };
+};
+export type CreateContactResponse = CreateContactResponses[keyof CreateContactResponses];
+export type GetContactData = {
+    body?: never;
+    path: {
+        /**
+         * Contact ID.
+         */
+        contact_id: string;
+    };
+    query?: never;
+    url: '/contacts/{contact_id}';
+};
+export type GetContactErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type GetContactError = GetContactErrors[keyof GetContactErrors];
+export type GetContactResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Contact;
+    };
+};
+export type GetContactResponse = GetContactResponses[keyof GetContactResponses];
+export type UpdateContactData = {
+    body: UpdateContact;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Contact ID.
+         */
+        contact_id: string;
+    };
+    query?: never;
+    url: '/contacts/{contact_id}';
+};
+export type UpdateContactErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     *
+     * `conflict`: The resource changed in a way that prevents the operation.
+     */
+    409: Error;
+    /**
+     * `body_too_large`: The JSON body exceeds 64 KiB.
+     */
+    413: Error;
+    /**
+     * `unsupported_media_type`: The body must be `application/json`.
+     */
+    415: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type UpdateContactError = UpdateContactErrors[keyof UpdateContactErrors];
+export type UpdateContactResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Contact;
+    };
+};
+export type UpdateContactResponse = UpdateContactResponses[keyof UpdateContactResponses];
+export type AddContactNoteData = {
+    body: AddContactNote;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Contact ID.
+         */
+        contact_id: string;
+    };
+    query?: never;
+    url: '/contacts/{contact_id}/notes';
+};
+export type AddContactNoteErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     */
+    409: Error;
+    /**
+     * `body_too_large`: The JSON body exceeds 64 KiB.
+     */
+    413: Error;
+    /**
+     * `unsupported_media_type`: The body must be `application/json`.
+     */
+    415: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type AddContactNoteError = AddContactNoteErrors[keyof AddContactNoteErrors];
+export type AddContactNoteResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Contact;
+    };
+};
+export type AddContactNoteResponse = AddContactNoteResponses[keyof AddContactNoteResponses];
+export type ListContactFieldsData = {
+    body?: never;
+    path?: never;
+    query?: never;
+    url: '/contact-fields';
+};
+export type ListContactFieldsErrors = {
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListContactFieldsError = ListContactFieldsErrors[keyof ListContactFieldsErrors];
+export type ListContactFieldsResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<ContactField>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
+    };
+};
+export type ListContactFieldsResponse = ListContactFieldsResponses[keyof ListContactFieldsResponses];
+export type ListConversationsData = {
+    body?: never;
+    path?: never;
+    query?: {
+        /**
+         * Items per page.
+         */
+        page_size?: number;
+        /**
+         * `next_cursor` from the previous page. Use it unchanged.
+         */
+        cursor?: string;
+        status?: 'all' | 'open' | 'closed';
+        /**
+         * Only conversations assigned to this member.
+         */
+        assigned_user_id?: string;
+    };
+    url: '/conversations';
+};
+export type ListConversationsErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListConversationsError = ListConversationsErrors[keyof ListConversationsErrors];
+export type ListConversationsResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<Conversation>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
+    };
+};
+export type ListConversationsResponse = ListConversationsResponses[keyof ListConversationsResponses];
+export type StartConversationData = {
+    body: StartConversation;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path?: never;
+    query?: never;
+    url: '/conversations';
+};
+export type StartConversationErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     */
+    409: Error;
+    /**
+     * `body_too_large`: The JSON body exceeds 64 KiB.
+     */
+    413: Error;
+    /**
+     * `unsupported_media_type`: The body must be `application/json`.
+     */
+    415: Error;
+    /**
+     * `outside_messaging_window`: The channel only allows free-form text inside its reply window; send a template.
+     *
+     * `rule_violation`: The request breaks a business rule; `message` says which.
+     */
+    422: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+    /**
+     * `upstream_error`: The messaging provider failed. Retry later.
+     */
+    502: Error;
+    /**
+     * `unavailable`: A dependency is temporarily unavailable. Retry later.
+     */
+    503: Error;
+};
+export type StartConversationError = StartConversationErrors[keyof StartConversationErrors];
+export type StartConversationResponses = {
+    /**
+     * Accepted.
+     */
+    202: {
+        data: Send;
+    };
+};
+export type StartConversationResponse = StartConversationResponses[keyof StartConversationResponses];
+export type GetConversationData = {
+    body?: never;
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+    };
+    query?: never;
+    url: '/conversations/{conversation_id}';
+};
+export type GetConversationErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type GetConversationError = GetConversationErrors[keyof GetConversationErrors];
+export type GetConversationResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Conversation;
+    };
+};
+export type GetConversationResponse = GetConversationResponses[keyof GetConversationResponses];
+export type AssignConversationData = {
+    body: AssignConversation;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+    };
+    query?: never;
+    url: '/conversations/{conversation_id}/assignment';
+};
+export type AssignConversationErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
     /**
-     * Where the contact came from.
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
-    source?: string | null;
+    401: Error;
     /**
-     * Free-form notes.
+     * `insufficient_scope`: The key lacks the scope this operation requires.
      */
-    notes?: string | null;
+    403: Error;
     /**
-     * Member who owns the contact.
+     * `not_found`: The resource does not exist in this organization.
      */
-    owner_user_id?: string | null;
-    lead_status?: 'new' | 'open' | 'in_progress' | 'attempted' | 'connected' | 'unqualified' | 'bad_timing' | null;
-    lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other' | null;
+    404: Error;
     /**
-     * Values keyed by contact field ID. Keys you omit keep their value.
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
      */
-    custom_values?: {
-        [key: string]: string | number | boolean | Array<string> | null;
-    };
+    409: Error;
     /**
-     * The complete set of tag IDs. Replaces the current tags.
+     * `body_too_large`: The JSON body exceeds 64 KiB.
      */
-    tag_ids?: Array<string>;
-};
-/**
- * An approved WhatsApp template and the values of its variables.
- */
-export type TemplateMessage = {
+    413: Error;
     /**
-     * Approved template ID from `GET /templates`.
+     * `unsupported_media_type`: The body must be `application/json`.
      */
-    id: string;
+    415: Error;
     /**
-     * Variable values, in the WhatsApp Cloud API format.
+     * `rule_violation`: The request breaks a business rule; `message` says which.
      */
-    components?: Array<{
-        type: 'header' | 'body' | 'button';
-        sub_type?: 'url' | 'quick_reply';
+    422: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type AssignConversationError = AssignConversationErrors[keyof AssignConversationErrors];
+export type AssignConversationResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Conversation;
+    };
+};
+export type AssignConversationResponse = AssignConversationResponses[keyof AssignConversationResponses];
+export type CloseConversationData = {
+    body: CloseConversation;
+    headers?: {
         /**
-         * Button position, from `"0"`.
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
          */
-        index?: string;
-        parameters: Array<{
-            type: 'text';
-            text: string;
-            /**
-             * For `NAMED` templates.
-             */
-            parameter_name?: string;
-        } | {
-            type: 'payload';
-            payload: string;
-        } | {
-            type: 'image';
-            /**
-             * Media file.
-             */
-            image: {
-                /**
-                 * Public HTTPS URL of the file.
-                 */
-                link: string;
-            };
-        } | {
-            type: 'video';
-            /**
-             * Media file.
-             */
-            video: {
-                /**
-                 * Public HTTPS URL of the file.
-                 */
-                link: string;
-            };
-        } | {
-            type: 'document';
-            document: {
-                /**
-                 * Public HTTPS URL of the file.
-                 */
-                link: string;
-                filename?: string;
-            };
-        } | {
-            type: 'currency';
-            currency: {
-                amount_1000: number;
-                code: string;
-                fallback_value: string;
-            };
-        } | {
-            type: 'date_time';
-            date_time: {
-                fallback_value: string;
-            };
-        }>;
-    }>;
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+    };
+    query?: never;
+    url: '/conversations/{conversation_id}/close';
 };
-/**
- * A file Ricky downloads and sends. WhatsApp and Instagram only.
- */
-export type MediaMessage = {
+export type CloseConversationErrors = {
     /**
-     * Public HTTPS URL of the file. Ricky downloads it once, without following redirects.
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
-    url: string;
+    400: Error;
     /**
-     * How the channel shows the file. The file type must match it.
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
-    kind: 'image' | 'video' | 'audio' | 'document';
+    401: Error;
     /**
-     * Text under an image, video or document. WhatsApp only.
+     * `insufficient_scope`: The key lacks the scope this operation requires.
      */
-    caption?: string;
+    403: Error;
     /**
-     * Name the recipient sees for a document. Defaults to the last segment of `url`.
+     * `not_found`: The resource does not exist in this organization.
      */
-    filename?: string;
-};
-/**
- * Text and media work inside the channel reply window; a template (WhatsApp only) works any time.
- */
-export type SendMessage = {
-    type: 'text';
+    404: Error;
     /**
-     * Message text.
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
      */
-    text: string;
-} | {
-    type: 'template';
-    template: TemplateMessage;
-} | {
-    type: 'media';
-    media: MediaMessage;
-};
-/**
- * Sends a template to a phone number.
- */
-export type StartConversation = {
+    409: Error;
     /**
-     * WhatsApp channel to send from. See `GET /channels`.
+     * `body_too_large`: The JSON body exceeds 64 KiB.
      */
-    channel_id: string;
+    413: Error;
     /**
-     * Recipient phone with country code, for example `+50760001234`.
+     * `unsupported_media_type`: The body must be `application/json`.
      */
-    phone: string;
-    template: TemplateMessage;
-};
-export type AssignConversation = {
+    415: Error;
     /**
-     * Member to assign; null unassigns.
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
-    assigned_user_id: string | null;
+    429: Error;
     /**
-     * Also make that member the contact owner.
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
-    sync_contact_owner?: boolean;
+    500: Error;
 };
-export type CloseConversation = {
+export type CloseConversationError = CloseConversationErrors[keyof CloseConversationErrors];
+export type CloseConversationResponses = {
     /**
-     * Why it is closed.
+     * Success.
      */
-    category?: 'resolved' | 'sale' | 'no_response' | 'spam' | 'other' | null;
+    200: {
+        data: Conversation;
+    };
 };
-export type CreateTag = {
+export type CloseConversationResponse = CloseConversationResponses[keyof CloseConversationResponses];
+export type ReopenConversationData = {
+    body?: never;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+    };
+    query?: never;
+    url: '/conversations/{conversation_id}/reopen';
+};
+export type ReopenConversationErrors = {
     /**
-     * Display name, unique in the organization regardless of case.
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
-    name: string;
+    400: Error;
     /**
-     * Display color.
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
-    color: 'gray' | 'red' | 'orange' | 'amber' | 'green' | 'teal' | 'blue' | 'indigo' | 'purple' | 'pink';
-};
-export type AddContactNote = {
+    401: Error;
     /**
-     * Note text. Ricky adds it after the current notes, separated by a blank line.
+     * `insufficient_scope`: The key lacks the scope this operation requires.
      */
-    text: string;
-};
-export type CreateWebhook = {
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     */
+    409: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
     /**
-     * Public HTTPS endpoint.
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
-    url: string;
-    event_types: Array<'message.received' | 'message.sent' | 'message.delivered' | 'message.read' | 'message.failed' | 'conversation.opened' | 'conversation.closed' | 'conversation.assignment_changed' | 'contact.created' | 'contact.updated'>;
+    500: Error;
 };
-export type RotateWebhookSecret = {
+export type ReopenConversationError = ReopenConversationErrors[keyof ReopenConversationErrors];
+export type ReopenConversationResponses = {
     /**
-     * How long deliveries keep the previous signature too, so you can deploy the new secret first. 0 ends the previous secret now.
+     * Success.
      */
-    expire_previous_after_hours?: number;
+    200: {
+        data: Conversation;
+    };
 };
-/**
- * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
- */
-export type IdempotencyKey = string;
-export type ListContactsData = {
+export type ReopenConversationResponse = ReopenConversationResponses[keyof ReopenConversationResponses];
+export type ListMessagesData = {
     body?: never;
-    path?: never;
-    query?: {
+    path: {
         /**
-         * Items per page.
+         * Conversation ID.
          */
-        page_size?: number;
+        conversation_id: string;
+    };
+    query?: {
         /**
          * `next_cursor` from the previous page. Use it unchanged.
          */
         cursor?: string;
-        /**
-         * Text contained in the name, phone, email or company.
-         */
-        query?: string;
-        /**
-         * Only contacts with this tag.
-         */
-        tag_id?: string;
-        /**
-         * Only contacts this member owns.
-         */
-        owner_user_id?: string;
-        /**
-         * Only contacts at this stage.
-         */
-        lifecycle_stage?: 'subscriber' | 'lead' | 'marketing_qualified' | 'sales_qualified' | 'opportunity' | 'customer' | 'evangelist' | 'other';
-        /**
-         * Only contacts reachable on this channel.
-         */
-        channel?: 'whatsapp' | 'instagram' | 'messenger';
     };
-    url: '/contacts';
+    url: '/conversations/{conversation_id}/messages';
 };
-export type ListContactsErrors = {
+export type ListMessagesErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -992,6 +3565,10 @@ export type ListContactsErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1001,33 +3578,38 @@ export type ListContactsErrors = {
      */
     500: Error;
 };
-export type ListContactsError = ListContactsErrors[keyof ListContactsErrors];
-export type ListContactsResponses = {
+export type ListMessagesError = ListMessagesErrors[keyof ListMessagesErrors];
+export type ListMessagesResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Contact>;
+        data: Array<Message>;
         /**
          * Pass as `cursor` for the next page; null on the last page.
          */
         next_cursor: string | null;
     };
 };
-export type ListContactsResponse = ListContactsResponses[keyof ListContactsResponses];
-export type CreateContactData = {
-    body: CreateContact;
+export type ListMessagesResponse = ListMessagesResponses[keyof ListMessagesResponses];
+export type SendMessageData = {
+    body: SendMessage;
     headers?: {
         /**
          * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
          */
         'Idempotency-Key'?: string;
     };
-    path?: never;
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+    };
     query?: never;
-    url: '/contacts';
+    url: '/conversations/{conversation_id}/messages';
 };
-export type CreateContactErrors = {
+export type SendMessageErrors = {
     /**
      * `invalid_json`: The body is not valid JSON.
      *
@@ -1042,12 +3624,14 @@ export type CreateContactErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
     /**
      * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
      *
      * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     *
-     * `conflict`: The resource changed in a way that prevents the operation.
      */
     409: Error;
     /**
@@ -1058,6 +3642,12 @@ export type CreateContactErrors = {
      * `unsupported_media_type`: The body must be `application/json`.
      */
     415: Error;
+    /**
+     * `outside_messaging_window`: The channel only allows free-form text inside its reply window; send a template.
+     *
+     * `rule_violation`: The request breaks a business rule; `message` says which.
+     */
+    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1066,29 +3656,88 @@ export type CreateContactErrors = {
      * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
     500: Error;
+    /**
+     * `upstream_error`: The messaging provider failed. Retry later.
+     */
+    502: Error;
+    /**
+     * `unavailable`: A dependency is temporarily unavailable. Retry later.
+     */
+    503: Error;
 };
-export type CreateContactError = CreateContactErrors[keyof CreateContactErrors];
-export type CreateContactResponses = {
+export type SendMessageError = SendMessageErrors[keyof SendMessageErrors];
+export type SendMessageResponses = {
+    /**
+     * Accepted.
+     */
+    202: {
+        data: Send;
+    };
+};
+export type SendMessageResponse = SendMessageResponses[keyof SendMessageResponses];
+export type GetMessageData = {
+    body?: never;
+    path: {
+        /**
+         * Conversation ID.
+         */
+        conversation_id: string;
+        /**
+         * Message ID.
+         */
+        message_id: string;
+    };
+    query?: never;
+    url: '/conversations/{conversation_id}/messages/{message_id}';
+};
+export type GetMessageErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type GetMessageError = GetMessageErrors[keyof GetMessageErrors];
+export type GetMessageResponses = {
     /**
      * Success.
      */
-    201: {
-        data: Contact;
+    200: {
+        data: Message;
     };
 };
-export type CreateContactResponse = CreateContactResponses[keyof CreateContactResponses];
-export type GetContactData = {
+export type GetMessageResponse = GetMessageResponses[keyof GetMessageResponses];
+export type GetSendData = {
     body?: never;
     path: {
         /**
-         * Contact ID.
+         * Send ID.
          */
-        contact_id: string;
+        send_id: string;
     };
     query?: never;
-    url: '/contacts/{contact_id}';
+    url: '/sends/{send_id}';
 };
-export type GetContactErrors = {
+export type GetSendErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1114,40 +3763,99 @@ export type GetContactErrors = {
      */
     500: Error;
 };
-export type GetContactError = GetContactErrors[keyof GetContactErrors];
-export type GetContactResponses = {
+export type GetSendError = GetSendErrors[keyof GetSendErrors];
+export type GetSendResponses = {
     /**
      * Success.
      */
     200: {
-        data: Contact;
+        data: Send;
     };
 };
-export type GetContactResponse = GetContactResponses[keyof GetContactResponses];
-export type UpdateContactData = {
-    body: UpdateContact;
-    headers?: {
+export type GetSendResponse = GetSendResponses[keyof GetSendResponses];
+export type ListChannelsData = {
+    body?: never;
+    path?: never;
+    query?: never;
+    url: '/channels';
+};
+export type ListChannelsErrors = {
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListChannelsError = ListChannelsErrors[keyof ListChannelsErrors];
+export type ListChannelsResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<Channel>;
         /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         * Pass as `cursor` for the next page; null on the last page.
          */
-        'Idempotency-Key'?: string;
+        next_cursor: string | null;
     };
-    path: {
+};
+export type ListChannelsResponse = ListChannelsResponses[keyof ListChannelsResponses];
+export type ListMembersData = {
+    body?: never;
+    path?: never;
+    query?: never;
+    url: '/members';
+};
+export type ListMembersErrors = {
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListMembersError = ListMembersErrors[keyof ListMembersErrors];
+export type ListMembersResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<Member>;
         /**
-         * Contact ID.
+         * Pass as `cursor` for the next page; null on the last page.
          */
-        contact_id: string;
+        next_cursor: string | null;
     };
+};
+export type ListMembersResponse = ListMembersResponses[keyof ListMembersResponses];
+export type ListTagsData = {
+    body?: never;
+    path?: never;
     query?: never;
-    url: '/contacts/{contact_id}';
+    url: '/tags';
 };
-export type UpdateContactErrors = {
-    /**
-     * `invalid_json`: The body is not valid JSON.
-     *
-     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
-     */
-    400: Error;
+export type ListTagsErrors = {
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -1156,26 +3864,6 @@ export type UpdateContactErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
-    /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     *
-     * `conflict`: The resource changed in a way that prevents the operation.
-     */
-    409: Error;
-    /**
-     * `body_too_large`: The JSON body exceeds 64 KiB.
-     */
-    413: Error;
-    /**
-     * `unsupported_media_type`: The body must be `application/json`.
-     */
-    415: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1185,34 +3873,33 @@ export type UpdateContactErrors = {
      */
     500: Error;
 };
-export type UpdateContactError = UpdateContactErrors[keyof UpdateContactErrors];
-export type UpdateContactResponses = {
+export type ListTagsError = ListTagsErrors[keyof ListTagsErrors];
+export type ListTagsResponses = {
     /**
      * Success.
      */
     200: {
-        data: Contact;
+        data: Array<Tag>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
     };
 };
-export type UpdateContactResponse = UpdateContactResponses[keyof UpdateContactResponses];
-export type AddContactNoteData = {
-    body: AddContactNote;
+export type ListTagsResponse = ListTagsResponses[keyof ListTagsResponses];
+export type CreateTagData = {
+    body: CreateTag;
     headers?: {
         /**
          * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
          */
         'Idempotency-Key'?: string;
     };
-    path: {
-        /**
-         * Contact ID.
-         */
-        contact_id: string;
-    };
+    path?: never;
     query?: never;
-    url: '/contacts/{contact_id}/notes';
+    url: '/tags';
 };
-export type AddContactNoteErrors = {
+export type CreateTagErrors = {
     /**
      * `invalid_json`: The body is not valid JSON.
      *
@@ -1227,14 +3914,12 @@ export type AddContactNoteErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
      *
      * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     *
+     * `conflict`: The resource changed in a way that prevents the operation.
      */
     409: Error;
     /**
@@ -1254,23 +3939,23 @@ export type AddContactNoteErrors = {
      */
     500: Error;
 };
-export type AddContactNoteError = AddContactNoteErrors[keyof AddContactNoteErrors];
-export type AddContactNoteResponses = {
+export type CreateTagError = CreateTagErrors[keyof CreateTagErrors];
+export type CreateTagResponses = {
     /**
      * Success.
      */
-    200: {
-        data: Contact;
+    201: {
+        data: Tag;
     };
 };
-export type AddContactNoteResponse = AddContactNoteResponses[keyof AddContactNoteResponses];
-export type ListContactFieldsData = {
+export type CreateTagResponse = CreateTagResponses[keyof CreateTagResponses];
+export type ListTemplatesData = {
     body?: never;
     path?: never;
     query?: never;
-    url: '/contact-fields';
+    url: '/templates';
 };
-export type ListContactFieldsErrors = {
+export type ListTemplatesErrors = {
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -1287,46 +3972,32 @@ export type ListContactFieldsErrors = {
      * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
     500: Error;
+    /**
+     * `upstream_error`: The messaging provider failed. Retry later.
+     */
+    502: Error;
 };
-export type ListContactFieldsError = ListContactFieldsErrors[keyof ListContactFieldsErrors];
-export type ListContactFieldsResponses = {
+export type ListTemplatesError = ListTemplatesErrors[keyof ListTemplatesErrors];
+export type ListTemplatesResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<ContactField>;
+        data: Array<Template>;
         /**
          * Pass as `cursor` for the next page; null on the last page.
          */
         next_cursor: string | null;
     };
 };
-export type ListContactFieldsResponse = ListContactFieldsResponses[keyof ListContactFieldsResponses];
-export type ListConversationsData = {
+export type ListTemplatesResponse = ListTemplatesResponses[keyof ListTemplatesResponses];
+export type ListWebhooksData = {
     body?: never;
     path?: never;
-    query?: {
-        /**
-         * Items per page.
-         */
-        page_size?: number;
-        /**
-         * `next_cursor` from the previous page. Use it unchanged.
-         */
-        cursor?: string;
-        status?: 'all' | 'open' | 'closed';
-        /**
-         * Only conversations assigned to this member.
-         */
-        assigned_user_id?: string;
-    };
-    url: '/conversations';
+    query?: never;
+    url: '/webhooks';
 };
-export type ListConversationsErrors = {
-    /**
-     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
-     */
-    400: Error;
+export type ListWebhooksErrors = {
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -1344,33 +4015,27 @@ export type ListConversationsErrors = {
      */
     500: Error;
 };
-export type ListConversationsError = ListConversationsErrors[keyof ListConversationsErrors];
-export type ListConversationsResponses = {
+export type ListWebhooksError = ListWebhooksErrors[keyof ListWebhooksErrors];
+export type ListWebhooksResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Conversation>;
+        data: Array<Webhook>;
         /**
          * Pass as `cursor` for the next page; null on the last page.
          */
         next_cursor: string | null;
     };
 };
-export type ListConversationsResponse = ListConversationsResponses[keyof ListConversationsResponses];
-export type StartConversationData = {
-    body: StartConversation;
-    headers?: {
-        /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
-         */
-        'Idempotency-Key'?: string;
-    };
+export type ListWebhooksResponse = ListWebhooksResponses[keyof ListWebhooksResponses];
+export type CreateWebhookData = {
+    body: CreateWebhook;
     path?: never;
     query?: never;
-    url: '/conversations';
+    url: '/webhooks';
 };
-export type StartConversationErrors = {
+export type CreateWebhookErrors = {
     /**
      * `invalid_json`: The body is not valid JSON.
      *
@@ -1385,16 +4050,6 @@ export type StartConversationErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
-    /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     */
-    409: Error;
     /**
      * `body_too_large`: The JSON body exceeds 64 KiB.
      */
@@ -1403,12 +4058,6 @@ export type StartConversationErrors = {
      * `unsupported_media_type`: The body must be `application/json`.
      */
     415: Error;
-    /**
-     * `outside_messaging_window`: The channel only allows free-form text inside its reply window; send a template.
-     *
-     * `rule_violation`: The request breaks a business rule; `message` says which.
-     */
-    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1417,37 +4066,29 @@ export type StartConversationErrors = {
      * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
     500: Error;
-    /**
-     * `upstream_error`: The messaging provider failed. Retry later.
-     */
-    502: Error;
-    /**
-     * `unavailable`: A dependency is temporarily unavailable. Retry later.
-     */
-    503: Error;
 };
-export type StartConversationError = StartConversationErrors[keyof StartConversationErrors];
-export type StartConversationResponses = {
+export type CreateWebhookError = CreateWebhookErrors[keyof CreateWebhookErrors];
+export type CreateWebhookResponses = {
     /**
-     * Accepted.
+     * Success.
      */
-    202: {
-        data: Send;
+    201: {
+        data: CreatedWebhook;
     };
 };
-export type StartConversationResponse = StartConversationResponses[keyof StartConversationResponses];
-export type GetConversationData = {
+export type CreateWebhookResponse = CreateWebhookResponses[keyof CreateWebhookResponses];
+export type DisableWebhookData = {
     body?: never;
     path: {
         /**
-         * Conversation ID.
+         * Webhook ID.
          */
-        conversation_id: string;
+        webhook_id: string;
     };
     query?: never;
-    url: '/conversations/{conversation_id}';
+    url: '/webhooks/{webhook_id}';
 };
-export type GetConversationErrors = {
+export type DisableWebhookErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1473,37 +4114,29 @@ export type GetConversationErrors = {
      */
     500: Error;
 };
-export type GetConversationError = GetConversationErrors[keyof GetConversationErrors];
-export type GetConversationResponses = {
+export type DisableWebhookError = DisableWebhookErrors[keyof DisableWebhookErrors];
+export type DisableWebhookResponses = {
     /**
      * Success.
      */
     200: {
-        data: Conversation;
+        data: Webhook;
     };
 };
-export type GetConversationResponse = GetConversationResponses[keyof GetConversationResponses];
-export type AssignConversationData = {
-    body: AssignConversation;
-    headers?: {
-        /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
-         */
-        'Idempotency-Key'?: string;
-    };
+export type DisableWebhookResponse = DisableWebhookResponses[keyof DisableWebhookResponses];
+export type TestWebhookData = {
+    body?: never;
     path: {
         /**
-         * Conversation ID.
+         * Webhook ID.
          */
-        conversation_id: string;
+        webhook_id: string;
     };
     query?: never;
-    url: '/conversations/{conversation_id}/assignment';
+    url: '/webhooks/{webhook_id}/test';
 };
-export type AssignConversationErrors = {
+export type TestWebhookErrors = {
     /**
-     * `invalid_json`: The body is not valid JSON.
-     *
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
     400: Error;
@@ -1519,24 +4152,6 @@ export type AssignConversationErrors = {
      * `not_found`: The resource does not exist in this organization.
      */
     404: Error;
-    /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     */
-    409: Error;
-    /**
-     * `body_too_large`: The JSON body exceeds 64 KiB.
-     */
-    413: Error;
-    /**
-     * `unsupported_media_type`: The body must be `application/json`.
-     */
-    415: Error;
-    /**
-     * `rule_violation`: The request breaks a business rule; `message` says which.
-     */
-    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1546,34 +4161,28 @@ export type AssignConversationErrors = {
      */
     500: Error;
 };
-export type AssignConversationError = AssignConversationErrors[keyof AssignConversationErrors];
-export type AssignConversationResponses = {
+export type TestWebhookError = TestWebhookErrors[keyof TestWebhookErrors];
+export type TestWebhookResponses = {
     /**
      * Success.
-     */
-    200: {
-        data: Conversation;
-    };
-};
-export type AssignConversationResponse = AssignConversationResponses[keyof AssignConversationResponses];
-export type CloseConversationData = {
-    body: CloseConversation;
-    headers?: {
-        /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
-         */
-        'Idempotency-Key'?: string;
+     */
+    200: {
+        data: WebhookTestResult;
     };
+};
+export type TestWebhookResponse = TestWebhookResponses[keyof TestWebhookResponses];
+export type RotateWebhookSecretData = {
+    body: RotateWebhookSecret;
     path: {
         /**
-         * Conversation ID.
+         * Webhook ID.
          */
-        conversation_id: string;
+        webhook_id: string;
     };
     query?: never;
-    url: '/conversations/{conversation_id}/close';
+    url: '/webhooks/{webhook_id}/rotate-secret';
 };
-export type CloseConversationErrors = {
+export type RotateWebhookSecretErrors = {
     /**
      * `invalid_json`: The body is not valid JSON.
      *
@@ -1592,12 +4201,6 @@ export type CloseConversationErrors = {
      * `not_found`: The resource does not exist in this organization.
      */
     404: Error;
-    /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     */
-    409: Error;
     /**
      * `body_too_large`: The JSON body exceeds 64 KiB.
      */
@@ -1615,34 +4218,28 @@ export type CloseConversationErrors = {
      */
     500: Error;
 };
-export type CloseConversationError = CloseConversationErrors[keyof CloseConversationErrors];
-export type CloseConversationResponses = {
+export type RotateWebhookSecretError = RotateWebhookSecretErrors[keyof RotateWebhookSecretErrors];
+export type RotateWebhookSecretResponses = {
     /**
      * Success.
      */
     200: {
-        data: Conversation;
+        data: CreatedWebhook;
     };
 };
-export type CloseConversationResponse = CloseConversationResponses[keyof CloseConversationResponses];
-export type ReopenConversationData = {
+export type RotateWebhookSecretResponse = RotateWebhookSecretResponses[keyof RotateWebhookSecretResponses];
+export type ListWebhookDeliveriesData = {
     body?: never;
-    headers?: {
-        /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
-         */
-        'Idempotency-Key'?: string;
-    };
     path: {
         /**
-         * Conversation ID.
+         * Webhook ID.
          */
-        conversation_id: string;
+        webhook_id: string;
     };
     query?: never;
-    url: '/conversations/{conversation_id}/reopen';
+    url: '/webhooks/{webhook_id}/deliveries';
 };
-export type ReopenConversationErrors = {
+export type ListWebhookDeliveriesErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1659,12 +4256,6 @@ export type ReopenConversationErrors = {
      * `not_found`: The resource does not exist in this organization.
      */
     404: Error;
-    /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     */
-    409: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1674,33 +4265,36 @@ export type ReopenConversationErrors = {
      */
     500: Error;
 };
-export type ReopenConversationError = ReopenConversationErrors[keyof ReopenConversationErrors];
-export type ReopenConversationResponses = {
+export type ListWebhookDeliveriesError = ListWebhookDeliveriesErrors[keyof ListWebhookDeliveriesErrors];
+export type ListWebhookDeliveriesResponses = {
     /**
      * Success.
      */
     200: {
-        data: Conversation;
+        data: Array<WebhookDelivery>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
     };
 };
-export type ReopenConversationResponse = ReopenConversationResponses[keyof ReopenConversationResponses];
-export type ListMessagesData = {
+export type ListWebhookDeliveriesResponse = ListWebhookDeliveriesResponses[keyof ListWebhookDeliveriesResponses];
+export type RetryWebhookDeliveryData = {
     body?: never;
     path: {
         /**
-         * Conversation ID.
+         * Webhook ID.
          */
-        conversation_id: string;
-    };
-    query?: {
+        webhook_id: string;
         /**
-         * `next_cursor` from the previous page. Use it unchanged.
+         * Delivery ID.
          */
-        cursor?: string;
+        delivery_id: string;
     };
-    url: '/conversations/{conversation_id}/messages';
+    query?: never;
+    url: '/webhooks/{webhook_id}/deliveries/{delivery_id}/retry';
 };
-export type ListMessagesErrors = {
+export type RetryWebhookDeliveryErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1726,38 +4320,67 @@ export type ListMessagesErrors = {
      */
     500: Error;
 };
-export type ListMessagesError = ListMessagesErrors[keyof ListMessagesErrors];
-export type ListMessagesResponses = {
+export type RetryWebhookDeliveryError = RetryWebhookDeliveryErrors[keyof RetryWebhookDeliveryErrors];
+export type RetryWebhookDeliveryResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Message>;
+        data: WebhookDelivery;
+    };
+};
+export type RetryWebhookDeliveryResponse = RetryWebhookDeliveryResponses[keyof RetryWebhookDeliveryResponses];
+export type ListWorkflowsData = {
+    body?: never;
+    path?: never;
+    query?: never;
+    url: '/workflows';
+};
+export type ListWorkflowsErrors = {
+    /**
+     * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
+     */
+    401: Error;
+    /**
+     * `insufficient_scope`: The key lacks the scope this operation requires.
+     */
+    403: Error;
+    /**
+     * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
+     */
+    429: Error;
+    /**
+     * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
+     */
+    500: Error;
+};
+export type ListWorkflowsError = ListWorkflowsErrors[keyof ListWorkflowsErrors];
+export type ListWorkflowsResponses = {
+    /**
+     * Success.
+     */
+    200: {
+        data: Array<Workflow>;
         /**
          * Pass as `cursor` for the next page; null on the last page.
          */
         next_cursor: string | null;
     };
 };
-export type ListMessagesResponse = ListMessagesResponses[keyof ListMessagesResponses];
-export type SendMessageData = {
-    body: SendMessage;
+export type ListWorkflowsResponse = ListWorkflowsResponses[keyof ListWorkflowsResponses];
+export type CreateWorkflowData = {
+    body: CreateWorkflow;
     headers?: {
         /**
          * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
          */
         'Idempotency-Key'?: string;
     };
-    path: {
-        /**
-         * Conversation ID.
-         */
-        conversation_id: string;
-    };
+    path?: never;
     query?: never;
-    url: '/conversations/{conversation_id}/messages';
+    url: '/workflows';
 };
-export type SendMessageErrors = {
+export type CreateWorkflowErrors = {
     /**
      * `invalid_json`: The body is not valid JSON.
      *
@@ -1772,10 +4395,6 @@ export type SendMessageErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
      *
@@ -1790,12 +4409,6 @@ export type SendMessageErrors = {
      * `unsupported_media_type`: The body must be `application/json`.
      */
     415: Error;
-    /**
-     * `outside_messaging_window`: The channel only allows free-form text inside its reply window; send a template.
-     *
-     * `rule_violation`: The request breaks a business rule; `message` says which.
-     */
-    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1804,41 +4417,29 @@ export type SendMessageErrors = {
      * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
     500: Error;
-    /**
-     * `upstream_error`: The messaging provider failed. Retry later.
-     */
-    502: Error;
-    /**
-     * `unavailable`: A dependency is temporarily unavailable. Retry later.
-     */
-    503: Error;
 };
-export type SendMessageError = SendMessageErrors[keyof SendMessageErrors];
-export type SendMessageResponses = {
+export type CreateWorkflowError = CreateWorkflowErrors[keyof CreateWorkflowErrors];
+export type CreateWorkflowResponses = {
     /**
-     * Accepted.
+     * Success.
      */
-    202: {
-        data: Send;
+    201: {
+        data: Workflow;
     };
 };
-export type SendMessageResponse = SendMessageResponses[keyof SendMessageResponses];
-export type GetMessageData = {
+export type CreateWorkflowResponse = CreateWorkflowResponses[keyof CreateWorkflowResponses];
+export type DeleteWorkflowData = {
     body?: never;
     path: {
         /**
-         * Conversation ID.
-         */
-        conversation_id: string;
-        /**
-         * Message ID.
+         * Workflow ID.
          */
-        message_id: string;
+        workflow_id: string;
     };
     query?: never;
-    url: '/conversations/{conversation_id}/messages/{message_id}';
+    url: '/workflows/{workflow_id}';
 };
-export type GetMessageErrors = {
+export type DeleteWorkflowErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1864,28 +4465,28 @@ export type GetMessageErrors = {
      */
     500: Error;
 };
-export type GetMessageError = GetMessageErrors[keyof GetMessageErrors];
-export type GetMessageResponses = {
+export type DeleteWorkflowError = DeleteWorkflowErrors[keyof DeleteWorkflowErrors];
+export type DeleteWorkflowResponses = {
     /**
      * Success.
      */
     200: {
-        data: Message;
+        data: Workflow;
     };
 };
-export type GetMessageResponse = GetMessageResponses[keyof GetMessageResponses];
-export type GetSendData = {
+export type DeleteWorkflowResponse = DeleteWorkflowResponses[keyof DeleteWorkflowResponses];
+export type GetWorkflowData = {
     body?: never;
     path: {
         /**
-         * Send ID.
+         * Workflow ID.
          */
-        send_id: string;
+        workflow_id: string;
     };
     query?: never;
-    url: '/sends/{send_id}';
+    url: '/workflows/{workflow_id}';
 };
-export type GetSendErrors = {
+export type GetWorkflowErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -1911,23 +4512,40 @@ export type GetSendErrors = {
      */
     500: Error;
 };
-export type GetSendError = GetSendErrors[keyof GetSendErrors];
-export type GetSendResponses = {
+export type GetWorkflowError = GetWorkflowErrors[keyof GetWorkflowErrors];
+export type GetWorkflowResponses = {
     /**
      * Success.
      */
     200: {
-        data: Send;
+        data: Workflow;
     };
 };
-export type GetSendResponse = GetSendResponses[keyof GetSendResponses];
-export type ListChannelsData = {
-    body?: never;
-    path?: never;
+export type GetWorkflowResponse = GetWorkflowResponses[keyof GetWorkflowResponses];
+export type UpdateWorkflowData = {
+    body: UpdateWorkflow;
+    headers?: {
+        /**
+         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         */
+        'Idempotency-Key'?: string;
+    };
+    path: {
+        /**
+         * Workflow ID.
+         */
+        workflow_id: string;
+    };
     query?: never;
-    url: '/channels';
+    url: '/workflows/{workflow_id}';
 };
-export type ListChannelsErrors = {
+export type UpdateWorkflowErrors = {
+    /**
+     * `invalid_json`: The body is not valid JSON.
+     *
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -1936,6 +4554,28 @@ export type ListChannelsErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
+     *
+     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
+     */
+    409: Error;
+    /**
+     * `body_too_large`: The JSON body exceeds 64 KiB.
+     */
+    413: Error;
+    /**
+     * `unsupported_media_type`: The body must be `application/json`.
+     */
+    415: Error;
+    /**
+     * `rule_violation`: The request breaks a business rule; `message` says which.
+     */
+    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1945,27 +4585,32 @@ export type ListChannelsErrors = {
      */
     500: Error;
 };
-export type ListChannelsError = ListChannelsErrors[keyof ListChannelsErrors];
-export type ListChannelsResponses = {
+export type UpdateWorkflowError = UpdateWorkflowErrors[keyof UpdateWorkflowErrors];
+export type UpdateWorkflowResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Channel>;
-        /**
-         * Pass as `cursor` for the next page; null on the last page.
-         */
-        next_cursor: string | null;
+        data: Workflow;
     };
 };
-export type ListChannelsResponse = ListChannelsResponses[keyof ListChannelsResponses];
-export type ListMembersData = {
+export type UpdateWorkflowResponse = UpdateWorkflowResponses[keyof UpdateWorkflowResponses];
+export type ActivateWorkflowData = {
     body?: never;
-    path?: never;
+    path: {
+        /**
+         * Workflow ID.
+         */
+        workflow_id: string;
+    };
     query?: never;
-    url: '/members';
+    url: '/workflows/{workflow_id}/activate';
 };
-export type ListMembersErrors = {
+export type ActivateWorkflowErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -1974,6 +4619,14 @@ export type ListMembersErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
+    /**
+     * `rule_violation`: The request breaks a business rule; `message` says which.
+     */
+    422: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -1983,27 +4636,32 @@ export type ListMembersErrors = {
      */
     500: Error;
 };
-export type ListMembersError = ListMembersErrors[keyof ListMembersErrors];
-export type ListMembersResponses = {
+export type ActivateWorkflowError = ActivateWorkflowErrors[keyof ActivateWorkflowErrors];
+export type ActivateWorkflowResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Member>;
-        /**
-         * Pass as `cursor` for the next page; null on the last page.
-         */
-        next_cursor: string | null;
+        data: Workflow;
     };
 };
-export type ListMembersResponse = ListMembersResponses[keyof ListMembersResponses];
-export type ListTagsData = {
+export type ActivateWorkflowResponse = ActivateWorkflowResponses[keyof ActivateWorkflowResponses];
+export type PauseWorkflowData = {
     body?: never;
-    path?: never;
+    path: {
+        /**
+         * Workflow ID.
+         */
+        workflow_id: string;
+    };
     query?: never;
-    url: '/tags';
+    url: '/workflows/{workflow_id}/pause';
 };
-export type ListTagsErrors = {
+export type PauseWorkflowErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -2012,6 +4670,10 @@ export type ListTagsErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
+    /**
+     * `not_found`: The resource does not exist in this organization.
+     */
+    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2021,36 +4683,38 @@ export type ListTagsErrors = {
      */
     500: Error;
 };
-export type ListTagsError = ListTagsErrors[keyof ListTagsErrors];
-export type ListTagsResponses = {
+export type PauseWorkflowError = PauseWorkflowErrors[keyof PauseWorkflowErrors];
+export type PauseWorkflowResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Tag>;
+        data: Workflow;
+    };
+};
+export type PauseWorkflowResponse = PauseWorkflowResponses[keyof PauseWorkflowResponses];
+export type ListWorkflowExecutionsData = {
+    body?: never;
+    path: {
         /**
-         * Pass as `cursor` for the next page; null on the last page.
+         * Workflow ID.
          */
-        next_cursor: string | null;
+        workflow_id: string;
     };
-};
-export type ListTagsResponse = ListTagsResponses[keyof ListTagsResponses];
-export type CreateTagData = {
-    body: CreateTag;
-    headers?: {
+    query?: {
         /**
-         * Optional. A value you choose, unique per logical write, 8–200 characters: a UUID or an ID from your system such as `order-10482-ready`. Retrying with the same key and body replays the first response instead of repeating the write.
+         * Items per page.
          */
-        'Idempotency-Key'?: string;
+        page_size?: number;
+        /**
+         * `next_cursor` from the previous page. Use it unchanged.
+         */
+        cursor?: string;
     };
-    path?: never;
-    query?: never;
-    url: '/tags';
+    url: '/workflows/{workflow_id}/executions';
 };
-export type CreateTagErrors = {
+export type ListWorkflowExecutionsErrors = {
     /**
-     * `invalid_json`: The body is not valid JSON.
-     *
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
     400: Error;
@@ -2063,21 +4727,9 @@ export type CreateTagErrors = {
      */
     403: Error;
     /**
-     * `idempotency_conflict`: The `Idempotency-Key` was used for a different request.
-     *
-     * `request_processing`: A request with this `Idempotency-Key` is still processing or ended in an unknown state.
-     *
-     * `conflict`: The resource changed in a way that prevents the operation.
-     */
-    409: Error;
-    /**
-     * `body_too_large`: The JSON body exceeds 64 KiB.
-     */
-    413: Error;
-    /**
-     * `unsupported_media_type`: The body must be `application/json`.
+     * `not_found`: The resource does not exist in this organization.
      */
-    415: Error;
+    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2087,23 +4739,27 @@ export type CreateTagErrors = {
      */
     500: Error;
 };
-export type CreateTagError = CreateTagErrors[keyof CreateTagErrors];
-export type CreateTagResponses = {
+export type ListWorkflowExecutionsError = ListWorkflowExecutionsErrors[keyof ListWorkflowExecutionsErrors];
+export type ListWorkflowExecutionsResponses = {
     /**
      * Success.
      */
-    201: {
-        data: Tag;
+    200: {
+        data: Array<WorkflowExecution>;
+        /**
+         * Pass as `cursor` for the next page; null on the last page.
+         */
+        next_cursor: string | null;
     };
 };
-export type CreateTagResponse = CreateTagResponses[keyof CreateTagResponses];
-export type ListTemplatesData = {
+export type ListWorkflowExecutionsResponse = ListWorkflowExecutionsResponses[keyof ListWorkflowExecutionsResponses];
+export type GetDashboardReportData = {
     body?: never;
     path?: never;
     query?: never;
-    url: '/templates';
+    url: '/reports/dashboard';
 };
-export type ListTemplatesErrors = {
+export type GetDashboardReportErrors = {
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -2120,32 +4776,41 @@ export type ListTemplatesErrors = {
      * `internal_error`: Ricky failed. Retry a read. Before retrying a write, read the resource: the same `Idempotency-Key` answers `request_processing`.
      */
     500: Error;
-    /**
-     * `upstream_error`: The messaging provider failed. Retry later.
-     */
-    502: Error;
 };
-export type ListTemplatesError = ListTemplatesErrors[keyof ListTemplatesErrors];
-export type ListTemplatesResponses = {
+export type GetDashboardReportError = GetDashboardReportErrors[keyof GetDashboardReportErrors];
+export type GetDashboardReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Template>;
-        /**
-         * Pass as `cursor` for the next page; null on the last page.
-         */
-        next_cursor: string | null;
+        data: DashboardReport;
     };
 };
-export type ListTemplatesResponse = ListTemplatesResponses[keyof ListTemplatesResponses];
-export type ListWebhooksData = {
+export type GetDashboardReportResponse = GetDashboardReportResponses[keyof GetDashboardReportResponses];
+export type GetConversationsReportData = {
     body?: never;
     path?: never;
-    query?: never;
-    url: '/webhooks';
+    query?: {
+        /**
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
+         */
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
+        /**
+         * Only this channel.
+         */
+        channel?: 'all' | 'whatsapp' | 'instagram' | 'messenger';
+    };
+    url: '/reports/conversations';
 };
-export type ListWebhooksErrors = {
+export type GetConversationsReportErrors = {
+    /**
+     * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
+     */
+    400: Error;
     /**
      * `unauthorized`: The `Authorization` header is missing, malformed, expired or revoked.
      */
@@ -2163,30 +4828,37 @@ export type ListWebhooksErrors = {
      */
     500: Error;
 };
-export type ListWebhooksError = ListWebhooksErrors[keyof ListWebhooksErrors];
-export type ListWebhooksResponses = {
+export type GetConversationsReportError = GetConversationsReportErrors[keyof GetConversationsReportErrors];
+export type GetConversationsReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<Webhook>;
-        /**
-         * Pass as `cursor` for the next page; null on the last page.
-         */
-        next_cursor: string | null;
+        data: ConversationsReport;
     };
 };
-export type ListWebhooksResponse = ListWebhooksResponses[keyof ListWebhooksResponses];
-export type CreateWebhookData = {
-    body: CreateWebhook;
+export type GetConversationsReportResponse = GetConversationsReportResponses[keyof GetConversationsReportResponses];
+export type GetMessagesReportData = {
+    body?: never;
     path?: never;
-    query?: never;
-    url: '/webhooks';
+    query?: {
+        /**
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
+         */
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
+        /**
+         * Only this channel.
+         */
+        channel?: 'all' | 'whatsapp' | 'instagram' | 'messenger';
+    };
+    url: '/reports/messages';
 };
-export type CreateWebhookErrors = {
+export type GetMessagesReportErrors = {
     /**
-     * `invalid_json`: The body is not valid JSON.
-     *
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
     400: Error;
@@ -2198,14 +4870,6 @@ export type CreateWebhookErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `body_too_large`: The JSON body exceeds 64 KiB.
-     */
-    413: Error;
-    /**
-     * `unsupported_media_type`: The body must be `application/json`.
-     */
-    415: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2215,28 +4879,40 @@ export type CreateWebhookErrors = {
      */
     500: Error;
 };
-export type CreateWebhookError = CreateWebhookErrors[keyof CreateWebhookErrors];
-export type CreateWebhookResponses = {
+export type GetMessagesReportError = GetMessagesReportErrors[keyof GetMessagesReportErrors];
+export type GetMessagesReportResponses = {
     /**
      * Success.
      */
-    201: {
-        data: CreatedWebhook;
+    200: {
+        data: MessagesReport;
     };
 };
-export type CreateWebhookResponse = CreateWebhookResponses[keyof CreateWebhookResponses];
-export type DisableWebhookData = {
+export type GetMessagesReportResponse = GetMessagesReportResponses[keyof GetMessagesReportResponses];
+export type GetResponsesReportData = {
     body?: never;
-    path: {
+    path?: never;
+    query?: {
         /**
-         * Webhook ID.
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
          */
-        webhook_id: string;
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
+        /**
+         * Only this channel.
+         */
+        channel?: 'all' | 'whatsapp' | 'instagram' | 'messenger';
+        /**
+         * Only responses from people, in Ricky or in the channel's own app (`humans`), from AI agents (`agents`), or from one member or AI agent by ID.
+         */
+        responder?: 'all' | 'humans' | 'agents' | string;
     };
-    query?: never;
-    url: '/webhooks/{webhook_id}';
+    url: '/reports/responses';
 };
-export type DisableWebhookErrors = {
+export type GetResponsesReportErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -2249,10 +4925,6 @@ export type DisableWebhookErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2262,28 +4934,36 @@ export type DisableWebhookErrors = {
      */
     500: Error;
 };
-export type DisableWebhookError = DisableWebhookErrors[keyof DisableWebhookErrors];
-export type DisableWebhookResponses = {
+export type GetResponsesReportError = GetResponsesReportErrors[keyof GetResponsesReportErrors];
+export type GetResponsesReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: Webhook;
+        data: ResponsesReport;
     };
 };
-export type DisableWebhookResponse = DisableWebhookResponses[keyof DisableWebhookResponses];
-export type TestWebhookData = {
+export type GetResponsesReportResponse = GetResponsesReportResponses[keyof GetResponsesReportResponses];
+export type GetResolutionsReportData = {
     body?: never;
-    path: {
+    path?: never;
+    query?: {
         /**
-         * Webhook ID.
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
          */
-        webhook_id: string;
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
+        /**
+         * Only this channel.
+         */
+        channel?: 'all' | 'whatsapp' | 'instagram' | 'messenger';
     };
-    query?: never;
-    url: '/webhooks/{webhook_id}/test';
+    url: '/reports/resolutions';
 };
-export type TestWebhookErrors = {
+export type GetResolutionsReportErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -2296,10 +4976,6 @@ export type TestWebhookErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2309,31 +4985,37 @@ export type TestWebhookErrors = {
      */
     500: Error;
 };
-export type TestWebhookError = TestWebhookErrors[keyof TestWebhookErrors];
-export type TestWebhookResponses = {
+export type GetResolutionsReportError = GetResolutionsReportErrors[keyof GetResolutionsReportErrors];
+export type GetResolutionsReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: WebhookTestResult;
+        data: ResolutionsReport;
     };
 };
-export type TestWebhookResponse = TestWebhookResponses[keyof TestWebhookResponses];
-export type RotateWebhookSecretData = {
-    body: RotateWebhookSecret;
-    path: {
+export type GetResolutionsReportResponse = GetResolutionsReportResponses[keyof GetResolutionsReportResponses];
+export type GetTeamReportData = {
+    body?: never;
+    path?: never;
+    query?: {
         /**
-         * Webhook ID.
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
          */
-        webhook_id: string;
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
+        /**
+         * Only this channel.
+         */
+        channel?: 'all' | 'whatsapp' | 'instagram' | 'messenger';
     };
-    query?: never;
-    url: '/webhooks/{webhook_id}/rotate-secret';
+    url: '/reports/team';
 };
-export type RotateWebhookSecretErrors = {
+export type GetTeamReportErrors = {
     /**
-     * `invalid_json`: The body is not valid JSON.
-     *
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
     400: Error;
@@ -2345,18 +5027,6 @@ export type RotateWebhookSecretErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
-    /**
-     * `body_too_large`: The JSON body exceeds 64 KiB.
-     */
-    413: Error;
-    /**
-     * `unsupported_media_type`: The body must be `application/json`.
-     */
-    415: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2366,28 +5036,32 @@ export type RotateWebhookSecretErrors = {
      */
     500: Error;
 };
-export type RotateWebhookSecretError = RotateWebhookSecretErrors[keyof RotateWebhookSecretErrors];
-export type RotateWebhookSecretResponses = {
+export type GetTeamReportError = GetTeamReportErrors[keyof GetTeamReportErrors];
+export type GetTeamReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: CreatedWebhook;
+        data: TeamReport;
     };
 };
-export type RotateWebhookSecretResponse = RotateWebhookSecretResponses[keyof RotateWebhookSecretResponses];
-export type ListWebhookDeliveriesData = {
+export type GetTeamReportResponse = GetTeamReportResponses[keyof GetTeamReportResponses];
+export type GetBroadcastsReportData = {
     body?: never;
-    path: {
+    path?: never;
+    query?: {
         /**
-         * Webhook ID.
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
          */
-        webhook_id: string;
+        from?: string;
+        /**
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
+         */
+        to?: string;
     };
-    query?: never;
-    url: '/webhooks/{webhook_id}/deliveries';
+    url: '/reports/broadcasts';
 };
-export type ListWebhookDeliveriesErrors = {
+export type GetBroadcastsReportErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -2400,10 +5074,6 @@ export type ListWebhookDeliveriesErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2413,36 +5083,32 @@ export type ListWebhookDeliveriesErrors = {
      */
     500: Error;
 };
-export type ListWebhookDeliveriesError = ListWebhookDeliveriesErrors[keyof ListWebhookDeliveriesErrors];
-export type ListWebhookDeliveriesResponses = {
+export type GetBroadcastsReportError = GetBroadcastsReportErrors[keyof GetBroadcastsReportErrors];
+export type GetBroadcastsReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: Array<WebhookDelivery>;
-        /**
-         * Pass as `cursor` for the next page; null on the last page.
-         */
-        next_cursor: string | null;
+        data: BroadcastsReport;
     };
 };
-export type ListWebhookDeliveriesResponse = ListWebhookDeliveriesResponses[keyof ListWebhookDeliveriesResponses];
-export type RetryWebhookDeliveryData = {
+export type GetBroadcastsReportResponse = GetBroadcastsReportResponses[keyof GetBroadcastsReportResponses];
+export type GetAdsReportData = {
     body?: never;
-    path: {
+    path?: never;
+    query?: {
         /**
-         * Webhook ID.
+         * First day, `YYYY-MM-DD`, America/Panama, inclusive. Send it with `to`; without both, the report covers the last 7 days including today.
          */
-        webhook_id: string;
+        from?: string;
         /**
-         * Delivery ID.
+         * Last day, `YYYY-MM-DD`, America/Panama, inclusive. A day after today counts as today. The period is at most 366 days.
          */
-        delivery_id: string;
+        to?: string;
     };
-    query?: never;
-    url: '/webhooks/{webhook_id}/deliveries/{delivery_id}/retry';
+    url: '/reports/ads';
 };
-export type RetryWebhookDeliveryErrors = {
+export type GetAdsReportErrors = {
     /**
      * `invalid_input`: A parameter or body field is invalid; `param` names it when known.
      */
@@ -2455,10 +5121,6 @@ export type RetryWebhookDeliveryErrors = {
      * `insufficient_scope`: The key lacks the scope this operation requires.
      */
     403: Error;
-    /**
-     * `not_found`: The resource does not exist in this organization.
-     */
-    404: Error;
     /**
      * `rate_limited`: More than 120 requests this minute with this key; see `Retry-After`.
      */
@@ -2468,16 +5130,16 @@ export type RetryWebhookDeliveryErrors = {
      */
     500: Error;
 };
-export type RetryWebhookDeliveryError = RetryWebhookDeliveryErrors[keyof RetryWebhookDeliveryErrors];
-export type RetryWebhookDeliveryResponses = {
+export type GetAdsReportError = GetAdsReportErrors[keyof GetAdsReportErrors];
+export type GetAdsReportResponses = {
     /**
      * Success.
      */
     200: {
-        data: WebhookDelivery;
+        data: AdsReport;
     };
 };
-export type RetryWebhookDeliveryResponse = RetryWebhookDeliveryResponses[keyof RetryWebhookDeliveryResponses];
+export type GetAdsReportResponse = GetAdsReportResponses[keyof GetAdsReportResponses];
 export type WebhookMessageReceivedWebhookPayload = WebhookEvent;
 export type WebhookMessageReceivedWebhookRequest = {
     body: WebhookMessageReceivedWebhookPayload;