flashduty-knowledge-base 1.3.3 → 1.3.4

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/dist/esm/en.js CHANGED
@@ -506,7 +506,7 @@ Nightingale/Flashcat to Flashduty alert severity mapping:
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  </details>
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- `,i=`---
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+ `,o=`---
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  title: "Prometheus Integration Guide"
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  description: "Push Prometheus alert events to Flashduty through AlertManager using webhooks. When an alert is triggered, it sends a trigger event to Flashduty, and when the alert recovers, it sends a recovery event."
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  date: "2025-05-19T10:00:00+08:00"
@@ -688,7 +688,7 @@ Prometheus to Flashduty severity mapping:
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- `,o=`---
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+ `,i=`---
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  title: "Grafana Integration"
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  description: "Sync Grafana alert events to Flashduty via webhook to achieve automated alert noise reduction."
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  date: "2025-05-19T10:00:00+08:00"
@@ -1594,7 +1594,7 @@ Alibaba Cloud SLS monitoring to Flashduty alert severity mapping:
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  | 2 | Info | Info |
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  </div>
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- `,u=`---
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+ `,h=`---
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  title: "AWS CloudWatch Integration"
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  description: "Sync AWS CloudWatch alert events to Flashduty via webhook to achieve automated alert noise reduction"
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  date: "2025-05-19T10:00:00+08:00"
@@ -1673,7 +1673,7 @@ Choose this method when you need to route alerts to different channels based on
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  All CloudWatch metric alarms correspond to Flashduty "warning" severity level alerts.
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  </div>
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- `,h=`---
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+ `,u=`---
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  title: "Baidu Cloud BCM Integration"
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  description: "Sync Baidu Cloud BCM alerts to Flashduty via webhook for automated alert noise reduction"
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  date: "2025-05-19T10:00:00+08:00"
@@ -3164,7 +3164,7 @@ Choose this option when you need to route alerts to different channels based on
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  |2|Info|Info|
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  </div>
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- `,x=`---
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+ `,F=`---
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  title: "AWS EventBridge Alert Events"
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  description: "Sync AWS EventBridge alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-08-20T10:00:00+08:00"
@@ -3266,7 +3266,7 @@ Choose this option when you need to route alerts to different channels based on
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  </div>
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- `,L=`---
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+ `,x=`---
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  title: "Dynatrace Alert Events"
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  description: "Sync Dynatrace alert events to Flashduty via webhook to achieve automated alert noise reduction."
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  date: "2024-08-20T10:00:00+08:00"
@@ -3373,7 +3373,7 @@ Choose this option when you need to route alerts to different channels based on
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  |CUSTOM_ALERT|Info|info|
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  </div>
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- `,F=`---
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+ `,_=`---
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  title: "Huawei Cloud LTS Alert Events"
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  description: "Sync Huawei Cloud Log Tank Service (LTS) alert events to Flashduty via webhook for automated alert noise reduction."
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  date: "2024-08-20T10:00:00+08:00"
@@ -3486,7 +3486,7 @@ Choose this option when you need to route alerts to different channels based on
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  |Info|Info|Info|
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  </div>
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- `,_=`---
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+ `,L=`---
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  title: "Google Cloud Monitoring Alert Events"
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  description: "Sync Google Cloud Monitoring alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -4228,7 +4228,7 @@ Choose this method when you need to route alerts to different channels based on
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  </div>
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  </div>
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- `,M=`---
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+ `,P=`---
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  title: "OpManager Alert Events"
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  description: "Sync OpManager alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -4362,7 +4362,7 @@ Choose this method when you need to route alerts to different channels based on
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  | Attention | Info | Info |
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  </div>
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- `,P=`---
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+ `,M=`---
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  title: "Meraki Alert Events"
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  description: "Sync Meraki alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -4521,7 +4521,7 @@ Choose this option when you need to route alerts to different channels based on
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  | North | Beijing2/Changchun/Harbin/North China/Inner Mongolia3/Qingdao/Shenyang3/Shijiazhuang/Taiyuan/Tianjin/Zhengzhou |
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  </div>
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- `,q=`---
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+ `,G=`---
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  title: "Guance Alert Events"
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  description: "Sync Guance alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -4606,7 +4606,7 @@ Choose this option when you need to route alerts to different channels based on
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  | Data Missing | Info | Info |
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  </div>
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- `,G=`---
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+ `,q=`---
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  title: "Zilliz Alert Events"
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  description: "Sync Zilliz alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -4785,7 +4785,7 @@ When you need to route alerts to different channels based on alert payload infor
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  </div>
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- `,j=`---
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+ `,$=`---
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  title: "zstack integration"
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  description: "Push ZStack alerts to Flashduty via webhook, to achieve automatic alert noise reduction."
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  date: "2024-07-05T10:00:00+08:00"
@@ -4873,7 +4873,7 @@ Choose this method when you need to route alerts to different channels based on
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  </div>
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- `,H=`---
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+ `,j=`---
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  title: "Keep Alert Integration Guide"
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  description: "Push alert events to Flashduty through Keep's Provider to achieve automated alert noise reduction."
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  date: "2025-05-19T10:00:00+08:00"
@@ -4954,7 +4954,7 @@ Field|Required|Type|Definition
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  <img alt="drawing" width="600" src="https://download.flashcat.cloud/flashduty/doc/en/fd/keep-2.png" />
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- `,Y=`---
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+ `,H=`---
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  title: "ElastAlert2 Alert Integration Guide"
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  description: "Push alert events to Flashduty through ElastAlert2's Provider to achieve automated alert noise reduction."
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  date: "2025-05-19T10:00:00+08:00"
@@ -5075,7 +5075,7 @@ flashduty_env: "dev"
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  # ------- FlashDuty ----------------
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  \`\`\`
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- 5. Restart ElastAlert and wait for the alert to trigger.`,$=`---
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+ 5. Restart ElastAlert and wait for the alert to trigger.`,Y=`---
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  title: "Dingtalk Alert Integration"
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  description: "Generate a unique Dingtalk robot address in Flashduty, and synchronize the occurrence and recovery of alerts through Dingtalk"
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  date: "2025-05-19T10:00:00+08:00"
@@ -5157,7 +5157,7 @@ By default, the system always creates new alerts for each message, but you can s
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  ---
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  Currently, all alerts pushed to Flashduty through the Dingtalk integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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- `,V=`---
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+ `,B=`---
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  title: "Feishu Alert Integration"
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  description: "Generate a unique Feishu robot address in Flashduty, and synchronize the occurrence and recovery of alerts through Feishu"
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  date: "2025-05-19T10:00:00+08:00"
@@ -5239,7 +5239,7 @@ By default, the system always creates new alerts for each message, but you can s
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  ---
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  Currently, all alerts pushed to Flashduty through the Feishu(lark) integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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- `,B=`---
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+ `,z=`---
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  title: "Volcengine Cloud-Detect Alert Events"
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  description: "Sync Volcengine Cloud-Detect alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -5321,7 +5321,7 @@ Choose this method when you need to route alerts to different channels based on
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  </div>
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- `,z=`---
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+ `,V=`---
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  title: "Monit Alert Integration"
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  description: "Flashduty Monit alert integration, Monit service reports alerts through this integration"
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  date: "2025-05-19T10:00:00+08:00"
@@ -5341,7 +5341,7 @@ Go to the \`Monit\` - \`Alert Rules\` - \`Rule Details\` page to configure monit
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  ![2025-08-19-20-35-45](https://docs-cdn.flashcat.cloud/images/png/59c9d2566db9a0482fb2eabb729ea739.png)
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  In some cases, you may want to route alerts generated by the same alert rule to different channels based on conditions. In this case, you can choose to deliver alerts directly to the integration rather than to the channels, and set routing rules under the current integration.
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- `,K=`---
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+ `,J=`---
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  title: "RUM Alert Integration"
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  description: "Flashduty RUM alert integration, RUM service reports alerts through this integration"
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  date: "2025-05-19T10:00:00+08:00"
@@ -5361,7 +5361,7 @@ Go to the \`RUM\` - \`Application Details\` - \`Alert Settings\` page to enable
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  ![2025-08-20-10-16-14](https://docs-cdn.flashcat.cloud/images/png/b6ad24809a2ee8f0b3c0b38988b46030.png)
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  For more information, please refer to [RUM Issue Alerting](https://docs.flashcat.cloud/en/flashduty/rum/issue-alerting?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).
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- `,J=`---
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+ `,K=`---
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  title: "Cloudflare Alert Events"
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  description: "Sync Cloudflaret alert events to Flashduty via webhook for automated alert noise reduction"
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  date: "2024-07-05T10:00:00+08:00"
@@ -5564,558 +5564,662 @@ Please contact Flashduty if you wish to modify this mapping.
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  </div>
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  `,X=`---
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- title: Contributing to our documentation — Meilisearch documentation
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- description: The Meilisearch documentation is open-source. Learn how to help make it even better.
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- sidebarDepth: 3
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- ---
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-
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- Integrate with Feishu(Lark) custom application to receive and respond to alerts within Feishu/Lark.
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-
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- <!--
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- ## Video Tutorial
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+ title: "Feishu/Lark Integration"
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+ description: "By integrating a custom Feishu/Lark application, you can receive and respond to alerts within Feishu/Lark."
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+ date: "2025-05-19T10:00:00+08:00"
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+ url: "https://docs.flashcat.cloud/en/flashduty/lark-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5"
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  ---
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- <Video src="https://download.flashcat.cloud/flashduty/video/feishu.mp4"></Video>
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- -->
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+ By integrating a custom Feishu/Lark application, you can receive and respond to alerts within Feishu/Lark.
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- ## I. Create Feishu/Lark Application
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+ ## 1. Create Feishu/Lark application
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  ---
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- ### 1. Create Custom Application
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+ ### 1. Create a custom application
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- Visit [Feishu/Lark Developer Console](https://open.feishu.cn/app) to create an internal custom application. (For details, see Feishu/Lark development documentation - [Create Enterprise Custom Application](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step1#132c1aac))
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+ Visit [Feishu/Lark Developer Console](https://open.feishu.cn/app) and create an internal custom application. You can use the [official Flashduty icon](https://download.flashcat.cloud/flashcat_logo_circular.png) for the application icon.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-1.png" alt="drawing" width="400"/>
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+ For details, see the Feishu/Lark development documentation [Create an internal custom application](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step1#132c1aac).
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- You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) as the application icon.
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+ ![2025-09-17-19-20-33](https://docs-cdn.flashcat.cloud/images/png/9af11beec76ef03b935e5ba71ac2f5f5.png)
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+ ### 2. Copy credential information
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- ### 2. Copy Credentials
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+ Go to the **Credentials and Basic Information** page and copy the \`App ID\` and \`App Secret\` for later use.
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- Go to the **Credentials & Basic Info** page, copy the \`App ID\` and \`App Secret\` for later use.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-2.png" alt="drawing" width="800"/>
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+ ![2025-09-17-19-24-11](https://docs-cdn.flashcat.cloud/images/png/9b72a772eaa94a7115e8568e9ae7b496.png)
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- ### 3. Copy Event Callback Token Information
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+ ### 3. Copy the event callback Token information
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- Go to **Development Configuration - Events & Callbacks - Encryption Configuration** page, copy the \`Encrypt Key\` (recommended for better security) and \`Verification Token\` for later use.
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+ Go to Development Configuration Events & Callbacks **Encryption Strategy** page, generate and copy the \`Encrypt Key\` (recommended for better security) and \`Verification Token\` for later use.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-2.png" alt="drawing" width="800"/>
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+ ![2025-09-17-19-27-24](https://docs-cdn.flashcat.cloud/images/png/48d8ef62cef639cb433078c878c3a4a0.png)
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- ## II. Add Feishu/Lark Integration
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+ ## 2. Add Feishu/Lark integration
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  ---
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- Return to Flashduty **Integration Center** page, select **Instant Messaging => Feishu/Lark**, fill in the \`Name\` and the previously copied \`App ID\`, \`App Secret\`, \`Verification Token\`, and \`Encrypt Key\`, then click save to create.
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-
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-4.png" alt="drawing" width="800"/>
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+ Return to the Flashduty **Integration Center** page, select IM **Feishu/Lark**, fill in the \`Name\` and the \`App ID\`, \`App Secret\`, \`Verification Token\`, and \`Encrypt Key\` copied in the previous step, then click **Save** to complete the creation.
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- After creation, you'll see the newly added Feishu/Lark integration in the list. Click on the name to enter details, where you'll find the **Web Configuration** URL, **Redirect URL**, and **Message Card Request URL** information, which will be used in later steps.
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+ After successful creation, you will see the added Feishu/Lark integration in the list. Click its name to enter the details page, where you can view the **Web Configuration** address, **Redirect URL**, and **Message Card Request URL**, which will be used in subsequent steps.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-5.png" alt="drawing" width="800"/>
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+ ![2025-09-17-19-32-56](https://docs-cdn.flashcat.cloud/images/png/b4bfa3d7fdf1af9b8006be168d454700.png)
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- ## III. Configure Feishu/Lark Application
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+ ## 3. Configure Feishu/Lark application
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  ---
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- ### 1. Enable and Configure Application Capabilities
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+ ### 1. Enable and configure application capabilities
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- 1). Return to the Feishu/Lark Developer Console, enter the newly created application, go to **Add Capabilities - Add by Capability** page, and enable both **Web Application** and **Bot** capabilities.
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+ 1. Return to the Feishu/Lark Developer Console, enter the created Feishu/Lark application, go to Add Application Capabilities **Add by Capability** page, and enable both **Web Application** and **Bot** capabilities.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-6.png" alt="drawing" width="800"/>
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+ ![2025-09-17-19-42-32](https://docs-cdn.flashcat.cloud/images/png/b12ddbeed2b8d7f508eccc1078c2c12c.png)
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- 2). Go to **Web Application** page, configure both \`Desktop Homepage\` and \`Mobile Homepage\` with the **Web Configuration** URL from the integration details.
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+ 2. Go to the **Web app** page and configure the \`Desktop Homepage\` and \`Mobile Homepage\`, both using the **Web configuration** address from the integration details.
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-7.png" alt="drawing" width="800"/>
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+ For details, see the Feishu/Lark development documentation [Configure application homepage address](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step1#8366b844).
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- (See Feishu/Lark development documentation - [Configure Application Homepage URL](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step1#8366b844))
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+ ![2025-09-17-19-49-19](https://docs-cdn.flashcat.cloud/images/png/393e7629de652d1793b69af7d4f3831c.png)
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- 3). Go to **Event Callbacks - Callback Configuration** page, configure the \`Message Card Request URL\` (using the **Message Card Request URL** from integration details) and add the callback.
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+ 3. Go to Event Callbacks **Callback Configuration** page, configure the \`Subscription Method\` (using the **Message Card Request URL** from the integration details). Then, subscribe to the following two callback events:
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-8.png" alt="drawing" width="800"/>
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-9.png" alt="drawing" width="800"/>
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+ - \`im.message.receive_v1\`
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+ - \`im.chat.disbanded_v1\`
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- ### 2. Add Redirect URL to Feishu/Lark Application
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+ ![2025-09-17-19-53-14](https://docs-cdn.flashcat.cloud/images/png/c42542dc49930c2e20f5921749bf3565.png)
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- Go to **Security Settings** page, configure the \`Redirect URL\` using the **Redirect URL** from integration details.
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+ ### 2. Add redirect URL to Feishu/Lark application
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-10.png" alt="drawing" width="800"/>
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+ Go to the **Security Settings** page and configure the \`Redirect URL\` using the **Redirect URL** from the integration details.
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- (See Feishu/Lark development documentation - [Configure Redirect URL](https://open.feishu.cn/document/uYjL24iN/uYjN3QjL2YzN04iN2cDN?lang=zh-CN#c863e533))
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+ For details, see the Feishu/Lark development documentation [Configure redirect URL](https://open.feishu.cn/document/uYjL24iN/uYjN3QjL2YzN04iN2cDN?lang=zh-CN#c863e533).
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- ### 3. Request Application Permissions
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+ ![2025-09-17-19-55-04](https://docs-cdn.flashcat.cloud/images/png/6f97810d9542514c40c276588179e04f.png)
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- Go to **Permission Management** page, request \`im:chat\` and \`im:message\` permissions. These permissions will allow the application to access its group chat information and send messages to groups or individuals.
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+ ### 3. Apply for application permissions
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-11.png" alt="drawing" width="800"/>
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+ Go to the **Permission Management** page and apply for the following permissions for the group application created in the previous steps:
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- ## IV. Application Publication and Usage
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- ---
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+ - \`im:chat\`: Get and update group information
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+ - \`im:message\`: Get and send single chat and group messages
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+ - \`contact:user.id:readonly\`: Get user ID by phone number or email (for configuring war rooms)<span id="war-room-scope"></span>
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- After completing the above steps, proceed with application publication and usage. The application can be used after administrator approval.
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- Note: **Available Range** needs special configuration, recommended for **All Employees**.
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+ ![2025-09-17-19-59-38](https://docs-cdn.flashcat.cloud/images/png/61cb9fbc295e94b4d9acd7e44ac75e13.png)
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- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-12.png" alt="drawing" width="800"/>
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+ ## 4. Application release
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+ ---
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5648
 
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- See Feishu/Lark development documentation - [Application Publication and Usage](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step-4).
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+ After completing all the above configurations, please release the application. It can be used after administrator approval.
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5650
 
5658
- Once published, you can access the application via mobile/PC client. First-time access requires login and account association (Feishu/Lark 《-》 Flashduty), subsequent uses will be login-free.
5651
+ For details, see the Feishu/Lark development documentation [Application release and usage](https://open.feishu.cn/document/uYjL24iN/uMTMuMTMuMTM/development-guide/step-4).
5659
5652
 
5660
- 1. Mobile: Access the web application through Feishu/Lark > Workspace > Search application name > Open application.
5661
- 2. PC: Access the web application through Feishu/Lark > Workspace > Search application name > Open application.
5653
+ > To ensure that everyone can use the application, adjust the application **visibility** to all employees before releasing the application.
5654
+
5655
+ ![2025-09-17-20-01-46](https://docs-cdn.flashcat.cloud/images/png/af3d458ed4c1a3e3346c91dc6a8fa667.png)
5662
5656
 
5663
- ## V. Common Issues
5664
- ---
5665
5657
 
5666
- 1. **Unable to deliver messages to individuals**, operation record shows \`Application Not Associated\`?
5658
+ After the application is released, you can access it via **mobile** or **PC**. The first access requires login to link your Feishu/Lark and Flashduty accounts. Subsequent access will be login-free.
5667
5659
 
5668
- - Go to Feishu/Lark > Workspace > Search application name > Open application, complete one login and account association (Feishu/Lark 《-》 Flashduty) for the system to obtain user identity for message pushing
5660
+ - **Mobile**: Access via Feishu/Lark Workplace Search for application name **Open Application** to use the web application.
5661
+ - **PC**: Access via Feishu/Lark → Workplace → Search for application name → **Open Application** to use the web application.
5669
5662
 
5670
- 2. **Message card buttons not working or showing errors**?
5663
+ ![2025-09-17-20-05-01](https://docs-cdn.flashcat.cloud/images/png/1da64327149790ceb45ff3b66476be7f.png)
5671
5664
 
5672
- - Ensure account association is completed. Go to Feishu/Lark > Workspace > Search application name > Open application, complete one login and account association (Feishu/Lark 《-》 Flashduty). If already logged in, try clicking the top-right menu to switch accounts and re-login to bind the account
5673
- - Ensure sufficient licenses are purchased. You can check license usage in Console > Billing Center
5665
+ ## 5. Configure war room
5674
5666
 
5675
- 3. **Empty Feishu/Lark group chat list in escalation rule**?
5667
+ > Ensure the application has been authorized with the [additional permissions](#war-room-scope) required for the war room feature.
5676
5668
 
5677
- - Go to Feishu/Lark, select group chat conversation, add the created Flashduty bot as shown below:
5678
- - Return to the escalation rule configuration page, refresh and reselect the group chat list
5669
+ After completing the previous steps, in the **Enhanced Features** module of the Flashduty integration configuration page, check **Enable War Room** to enable this feature without additional configuration.
5679
5670
 
5680
- <img alt="drawing" width="800" src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-13.png" />
5681
- <img src="https://download.flashcat.cloud/flashduty/doc/en/feishu/feishu-14.png" alt="drawing" width="800"/>
5671
+ ## 6. FAQ
5672
+ ---
5682
5673
 
5683
- 4. **Feishu/Lark Custom Application API Limits:** [Feishu/Lark Documentation](https://open.feishu.cn/document/uAjLw4CM/ugTN1YjL4UTN24CO1UjN/platform-updates-/custom-app-api-call-limit)
5674
+ 1. **Messages cannot be delivered to individuals, and the operation log shows \`app not linked\`?**
5675
+ - Go to Feishu/Lark → Workplace → Search for application name → **Open Application**, complete login once to link your Feishu/Lark and Flashduty accounts, so the system can obtain user identity for message push.
5676
+ 2. **Message card buttons are unresponsive or show errors?**
5677
+ - Ensure the account has been linked. You can go to Feishu/Lark → Workplace → Search for application name → **Open Application** to complete login once. If you have already logged in, try clicking the menu in the upper right corner, switch accounts, and log in again to bind the account.
5678
+ - Ensure you have purchased sufficient licenses. You can check the license usage in Console → **Billing Center**.
5679
+ 3. **The Feishu/Lark group chat list in escalation rules is empty?**
5680
+ - Go to Feishu/Lark and add the created Flashduty bot to the specified group chat.
5681
+ - Return to the escalation rule configuration page, refresh and reselect the group chat list.
5684
5682
 
5685
- **Call Volume Limits:**
5683
+ ![2025-09-18-14-26-32](https://docs-cdn.flashcat.cloud/images/png/a5878acb02929c9f660c549577de5c17.png)
5686
5684
 
5687
- | Feishu/Lark Version | Total Calls/Month | Reset Time |
5688
- | :----------: | :--: | :----: |
5689
- |Basic Free Version|10,000 calls|1st of each month|
5690
- |Other Versions|Unlimited|-|
5685
+ 4. **Feishu/Lark custom application API limits?**
5686
+ - **Call volume limits:**
5691
5687
 
5692
- **Frequency Control Limits:**
5688
+ | **Feishu/Lark Version** | **Total Calls/Month** | **Refresh Time** |
5689
+ | :---: | :---: | :---: |
5690
+ | Basic Free | 10,000 | 1st of each month |
5691
+ | Other Versions | Unlimited | - |
5693
5692
 
5694
- | Scenario | Limit |
5695
- | :----------: | :--: |
5696
- |All APIs|Maximum 50 calls/second per application|
5697
- |Message Sending API|Maximum 1000 calls/minute per application|
5698
- |Group Bot Webhook|Maximum 100 calls/minute|
5699
- |Sending messages to the same user or group|Maximum 5 calls/second|
5693
+ - **Rate limits:**
5700
5694
 
5701
- **Note:** Messages cannot be pushed normally when exceeding limits, please use notification channels reasonably`,ee=`---
5695
+ | **Scenario** | **Limit** |
5696
+ | :---: | :--- |
5697
+ | All APIs | Max 50 calls/second per app |
5698
+ | Send message APIs | Max 1000 calls/minute per app |
5699
+ | Group bot webhook | Max 100 calls/minute |
5700
+ | Send to same user or group | Max 5 calls/second |
5701
+
5702
+ > After exceeding API call limits, the Feishu/Lark application will not be able to push messages normally. It is recommended to use notification channels reasonably. See [Feishu/Lark official documentation](https://open.feishu.cn/document/uAjLw4CM/ugTN1YjL4UTN24CO1UjN/platform-updates-/custom-app-api-call-limit) for details.
5703
+ 5. **Why is the war room feature not working as expected?**
5704
+ - Please check again whether you have configured the [required permissions](#war-room-scope) for the war room feature.
5705
+ - Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).`,ee=`---
5702
5706
  title: "Dingtalk Integration"
5703
- description: "Integrate with Dingtalk custom application to receive and respond to alerts within Dingtalk"
5707
+ description: "By integrating a custom Dingtalk application, you can receive and respond to alerts within Dingtalk."
5704
5708
  date: "2025-05-19T10:00:00+08:00"
5705
- url: "https://docs.flashcat.cloud/en/flashduty/dingtalk-integration-guide"
5709
+ url: "https://docs.flashcat.cloud/en/flashduty/dingtalk-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5"
5706
5710
  ---
5707
5711
 
5708
- Integrate with Dingtalk custom application to receive and respond to alerts within Dingtalk.
5712
+ By integrating a custom Dingtalk application, you can receive and respond to alerts within Dingtalk.
5713
+
5714
+ > This document uses the new version of the Dingtalk Open Platform as an example.
5715
+
5716
+
5717
+ ## I. Create Dingtalk Application and Add Dingtalk Integration
5709
5718
 
5710
- **(This guide uses the new version of Dingtalk Open Platform as an example)**
5711
- <!--
5712
- ## Video Tutorial
5713
- ---
5714
- <Video src="https://download.flashcat.cloud/flashduty/video/dingding.mp4"></Video>
5715
- -->
5716
- ## I. Create Dingtalk Application
5717
5719
  ---
5718
5720
 
5719
- ### 1. Create Custom Application
5721
+ ### 1. Create a Custom Application
5722
+
5723
+ Visit the [Dingtalk Developer Console](https://open-dev.dingtalk.com/fe/app) → Application Development → **Internal Enterprise Development** to create an application.
5724
+
5725
+ For details, please refer to the Dingtalk development documentation [Create an in-house application-H5 micro-application](https://open.dingtalk.com/document/orgapp/microapplication-creation-and-release-process#title-ovn-666-1ty).
5720
5726
 
5721
- Visit [Dingtalk Developer Console](https://open-dev.dingtalk.com/fe/app) - Application Development - Internal Enterprise Development to create an application. (See Dingtalk development documentation - [Create Internal Enterprise Application - H5 Microapp](https://open.dingtalk.com/document/orgapp/microapplication-creation-and-release-process#title-ovn-666-1ty))
5727
+ ![2025-09-18-15-02-55](https://docs-cdn.flashcat.cloud/images/png/3a66cc08c2a9ecb5669c985e05deb129.png)
5722
5728
 
5723
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-1.png" alt="drawing" width="400"/>
5729
+ You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) for the application icon.
5724
5730
 
5725
- You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) as the application icon.
5731
+ ### 2. Copy the Enterprise \`CorpId\`
5726
5732
 
5727
- ### 2. Copy Enterprise CorpId
5733
+ Click on the enterprise avatar in the top right corner of the page and copy the \`CorpId\` from the dropdown menu.
5728
5734
 
5729
- Click on the enterprise in the upper right corner of the page, copy the \`CorpId\` from the dropdown menu for later use.
5735
+ ![2025-09-18-15-03-12](https://docs-cdn.flashcat.cloud/images/png/3abe7ce647a78264290a8d311b62a842.png)
5730
5736
 
5731
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-2.png" alt="drawing" width="500"/>
5737
+ Return to the Flashduty integration configuration page and fill in the corresponding \`CorpId\` in the form.
5732
5738
 
5733
- ### 3. Copy Application Credentials
5739
+ ### 3. Copy Application Credential Information
5734
5740
 
5735
- Go to the **Credentials and Basic Information** page, copy \`AgentID\`, \`ClientID\`, and \`ClientSecret\` for later use.
5741
+ Enter the application details interface you created, go to the Application Capability → **Credentials and Basic Information** page via the left menu bar, and copy the \`AgentId\`, \`Client ID\`, and \`Client Secret\`.
5736
5742
 
5737
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-3.png" alt="drawing" width="500"/>
5743
+ ![2025-09-18-15-04-39](https://docs-cdn.flashcat.cloud/images/png/075fc5989770ef3e76aa39320fe55bdf.png)
5744
+
5745
+ Return to the Flashduty integration configuration page and fill in the corresponding \`AgentId\`, \`Client ID\`, and \`Client Secret\` in the form.
5738
5746
 
5739
5747
  ### 4. Copy Event Subscription Information
5740
5748
 
5741
- Go to **Development Configuration - Events and Callbacks** page.
5749
+ Go to Development Configuration **Events and Callbacks** page. Set the push method to \`HTTP Push\`, then click the button to generate an \`Encryption aes_key\` and a \`Signature Token\`, and copy them.
5742
5750
 
5743
- Generate \`Encryption aes_key\` and \`Signature Token\` for later use.
5751
+ ![2025-09-18-15-05-10](https://docs-cdn.flashcat.cloud/images/png/0369b205a2fcf0f798267a4573e54996.png)
5744
5752
 
5745
- **(Note: After generating aes_key and Token, please temporarily save the information elsewhere, as it will disappear after leaving the page)**
5753
+ Return to the Flashduty integration configuration page, fill in the corresponding \`Encryption aes_key\` and \`Signature Token\` in the form, and click the **Save** button.
5746
5754
 
5747
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-4.png" alt="drawing" width="500"/>
5755
+ ### 5. Configure Event Subscription
5748
5756
 
5749
- ## II. Add Dingtalk Integration
5750
- ---
5757
+ Go to the Development Configuration → **Event Subscription** page.
5751
5758
 
5752
- Return to Flashduty **Integration Center** page, select Instant Messaging > Dingtalk, fill in the \`Integration Name\` and application information copied in the previous step, then click save to create.
5759
+ Configure the **Event Subscription Request URL** using the \`Event Subscription Request URL\` from the Flashduty integration details. **Save** after configuration.
5753
5760
 
5754
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-5.png" alt="drawing" width="400"/>
5761
+ ![2025-09-18-15-05-34](https://docs-cdn.flashcat.cloud/images/png/4f2f07c6bfd852b5c47ce2ae63559212.png)
5755
5762
 
5756
- After saving, you will see information such as **Web Configuration** address, **Server Outbound IP** address, and **Event Subscription Request URL**, which will be used in later steps.
5763
+ Below the **Save** button, select the three group session events: \`Group chat name is changed\`, \`Install the cool application in the group\`, and \`Uninstall the cool application in the group\`. Click **Save** after configuration.
5757
5764
 
5758
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-6.png" alt="drawing" width="400"/>
5765
+ ![2025-09-18-15-08-07](https://docs-cdn.flashcat.cloud/images/png/e4fadf912cdad71dbfcc8c3d678f3277.png)
5759
5766
 
5760
- ## III. Configure Dingtalk Application
5761
- ---
5767
+ ### 6. Add Application Capabilities
5762
5768
 
5763
- ### 1. Add Cool App, Web App, and Bot
5764
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-7.png" alt="drawing" width="500"/>
5769
+ Create a Cool App. Go to Development Configuration → Add Application Capability → Cool App → **Cool App List** page, click the **Create Cool App** button, and select **Extend to group sessions**.
5765
5770
 
5766
- 1) Create Cool App: On the **Cool Apps - Cool App List** page, click **Create Cool App** button, select **Extend to Group Chat**
5771
+ Enter the **Edit Cool App** page and complete the following steps:
5767
5772
 
5768
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-8.png" alt="drawing" width="500"/>
5773
+ 1. Fill in the basic information. You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) for the icon.
5769
5774
 
5770
- 2) Enter the **Edit Cool App** page, complete the following steps:
5775
+ ![2025-09-18-15-11-03](https://docs-cdn.flashcat.cloud/images/png/d5191000378f4df25bb96bc1f19b0db2.png)
5771
5776
 
5772
- 2.1) First step, fill in basic information, you can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) as the icon.
5777
+ 2. Configure the functional design. Select **Group Quick Access** and **Message Card** on the left. You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) for the group quick access icon. For the desktop and mobile access addresses, please copy the **Cool App Web URL** from the integration details.
5773
5778
 
5774
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-9.png" alt="drawing" width="500"/>
5779
+ ![2025-09-18-15-13-08](https://docs-cdn.flashcat.cloud/images/png/88385f8c5aa382d13bc9f5c0d0b8b18f.png)
5775
5780
 
5776
- 2.2) Second step, configure functionality design, select **Group Quick Access** and **Message Card** on the left. For the group quick access icon, you can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png). Copy the **Cool App Web URL** from the integration details for both desktop and mobile access URLs.
5781
+ 3. Skip the third step of functional development, proceed to the fourth step **Preview & Release**, click the **Release** button and confirm.
5777
5782
 
5778
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-10.png" alt="drawing" width="500"/>
5783
+ ### 7. Configure Bot and Message Push
5779
5784
 
5780
- 2.3) Skip the third step of function development, proceed to the fourth step **Preview and Release**, click the **Release** button and confirm.
5785
+ Go to the Application Capability **Bot** page, enable the bot configuration, fill in the name and upload an icon, then click **Save**. You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) for the icon.
5781
5786
 
5782
- ### 2. Configure Bot and Message Push
5787
+ ![2025-09-18-15-17-17](https://docs-cdn.flashcat.cloud/images/png/62f4d4582baa0b446876e41e1a9d8eca.png)
5783
5788
 
5784
- Enter the **Application Capabilities - Bot** page, enable bot configuration, fill in the name and upload an icon. You can use the [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png), then save.
5789
+ ### 8. Configure Application URLs
5785
5790
 
5786
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-11.png" alt="drawing" width="500"/>
5791
+ Go to the Application Capability → **Web Application** page.
5787
5792
 
5788
- ### 3. Configure Application URLs
5793
+ Configure the **Application Homepage URL** and **PC Homepage URL** with the \`Application Homepage URL\` and \`PC Homepage URL\` from the Flashduty integration details. Click **Save** when done.
5789
5794
 
5790
- Enter the **Application Capabilities - Web Application** page
5795
+ ![2025-09-18-15-20-13](https://docs-cdn.flashcat.cloud/images/png/9c430307d54f27eaedb009235540f6c5.png)
5791
5796
 
5792
- 1) Configure **Application Homepage URL** and **PC Homepage URL** with the content from the integration details' **Application Homepage URL** and **PC Homepage URL**.
5797
+ ### 9. Apply for Application Permissions
5793
5798
 
5794
- 2) Click **Save** in the upper right corner.
5799
+ Go to the Development Configuration → **Permissions** page and apply for the following permissions for the group application created in the previous steps:
5795
5800
 
5796
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-12.png" alt="drawing" width="500"/>
5801
+ - \`qyapi_chat_manage\`: Get group chat information
5802
+ - \`qyapi_robot_sendmsg\`: Send messages to group chats or individuals
5797
5803
 
5798
- ### 4. Configure Event Subscription
5804
+ ![2025-09-18-15-20-36](https://docs-cdn.flashcat.cloud/images/png/4417440194002a011e2feca5fa5c9469.png)
5799
5805
 
5800
- 1) On the **Development Configuration - Event Subscription** page, configure the **Request URL** with the content from the integration details' **Event Subscription Request URL**, then **Save**.
5806
+ ## II. Configure War Room
5801
5807
 
5802
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-13.png" alt="drawing" width="500"/>
5808
+ > If you do not need to configure the War Room feature, you can skip this step and proceed directly to [**Application Release and Usage**](#publish).
5803
5809
 
5804
- 2) Below the **Save** button, select three group chat events: \`Group Chat Name Change\`, \`Cool App Installation in Group\`, and \`Cool App Uninstallation in Group\`, then **Save**.
5810
+ <span id="war-room-scope"></span>
5805
5811
 
5806
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-14.png" alt="drawing" width="500"/>
5812
+ ### 1. Apply for Application Permissions
5807
5813
 
5808
- ### 5. Apply for Application Permissions
5814
+ Go to the Development Configuration → **Permissions** page and apply for the following permissions for the group application created in the previous steps:
5809
5815
 
5810
- Enter the Permission Management page, apply for \`qyapi_chat_manage\` and \`qyapi_robot_sendmsg\` permissions. These two permissions will allow the current application to obtain its own group chat information and send messages to groups or individuals.
5816
+ - \`qyapi_chat_read\`: Get group chat information
5817
+ - \`qyapi_chat_base_read\`: Get group chat information
5818
+ - \`qyapi_get_member_by_mobile\`: Allows the current application to get Dingtalk user information based on mobile numbers to invite users to join group chats
5811
5819
 
5812
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-15.png" alt="drawing" width="500"/>
5820
+ ![2025-09-18-15-21-28](https://docs-cdn.flashcat.cloud/images/png/39142395390ce09726e3a95991549116.png)
5813
5821
 
5814
- ## IV. Application Release and Usage
5815
- ---
5822
+ ### 2. Configure Group Template
5823
+
5824
+ Go to Open Capability → **Scene Group** from the top menu bar of the Dingtalk Open Platform.
5825
+
5826
+ 1. Configure **Group Bot**. Select **Bot** from the left menu bar, then click **Create group bot**.
5827
+
5828
+ > The **Group Bot** configured in this step and the **Application Bot** are two different concepts. The group bot is used to automatically create a group bot when a group chat is generated. The group bot and the application bot have different **Bot IDs**. To enable the War Room feature for Dingtalk, you must configure an additional **Group Bot**.
5829
+
5830
+ Fill in the group bot configuration. The **Message Callback URL**, **Message Callback Token**, and **Information Source Website** configurations have no practical effect in Flashduty's application scenario; you can configure them with any values that meet the requirements.
5831
+
5832
+ **Example Configuration**:
5833
+
5834
+ | **Configuration Item** | **Value** |
5835
+ | -------------- | --------------------------------------------------------------------------------- |
5836
+ | Bot Name | Flashduty |
5837
+ | Bot Avatar | [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) |
5838
+ | Introduction | Flashduty |
5839
+ | Message Preview Image | [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) |
5840
+ | Detailed Description | Flashduty message push bot. |
5841
+ | Message Callback URL | \`https://flashcat.cloud/\` |
5842
+ | Message Callback Token | \`token\` |
5843
+ | Information Source Website | \`https://flashcat.cloud/\` |
5844
+
5845
+ After completing the configuration, click **Create**, then click **Approve**. After the "Submission successful" pop-up appears in the top right corner, Dingtalk has automatically completed the approval of the group bot.
5846
+
5847
+ ![2025-09-18-15-22-05](https://docs-cdn.flashcat.cloud/images/png/75e853ae6c420d69916e17f5d8922945.png)
5848
+
5849
+ 2. Configure **Group Template**. Select **Group Template** from the left menu bar, and click **Create group template**.
5850
+
5851
+ Set the **Enterprise Type** to \`Internal Enterprise\` and the **Optional Application** to the custom application created in the previous steps. Then, fill in the template information in the next step.
5852
+
5853
+ Introductory information such as **Template Name**, **Icon**, **Description**, **Copywriting Introduction**, **Template Description**, and **Image Introduction** will not affect the use of the group template feature; you can configure them with any values that meet the requirements.
5816
5854
 
5817
- After completing the above steps, go to **Application Release - Version Management and Release**, create a new version, then proceed with the release (make sure to adjust the visibility to all employees, otherwise others cannot use it)
5855
+ **Example Configuration**:
5818
5856
 
5819
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-16.png" alt="drawing" width="500"/>
5820
- <img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-17.png" alt="drawing" width="500"/>
5857
+ | **Configuration Item** | **Value** |
5858
+ | ---------- | --------------------------------------------------------------------------------- |
5859
+ | Template Name | Flashduty War Room |
5860
+ | Icon | [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) |
5861
+ | Description | Create a war room for active incidents with one click. |
5862
+ | Copywriting Introduction | Create a war room for active incidents with one click. |
5863
+ | Template Description | Create a war room for active incidents with one click. |
5864
+ | Image Introduction | [Flashduty official icon](https://download.flashcat.cloud/flashcat_logo_circular.png) |
5821
5865
 
5822
- After the application is released, you can access it via mobile/PC client. First-time access requires login and account association (Dingtalk 《-》 Flashduty), subsequent uses will be login-free.
5866
+ In the **Select Bot** configuration item, click **Select created bot** and choose the group bot created in the previous step. Keep other configuration items at their default settings. Finally, click **Save Edit**.
5823
5867
 
5824
- 1. Mobile: Access the web application through Dingtalk > Workspace > Search application name > Open application.
5825
- 2. PC: Access the web application through Dingtalk > Workspace > Search application name > Open application.
5868
+ ![2025-09-18-15-22-35](https://docs-cdn.flashcat.cloud/images/png/9292a8418a96fcb3fee1d424a41d33a2.png)
5869
+ ![2025-09-18-15-23-06](https://docs-cdn.flashcat.cloud/images/png/c76433b0962fb0f0531b4f56b60ce903.png)
5870
+
5871
+ In the **Fill in grayscale group** step, click **Create grayscale group**, then click **Publish grayscale**.
5872
+
5873
+ Finally, click **Group Template** in the left menu bar again, then click to enter the group template you just created. Click **Submit for Review**, and after Dingtalk automatically approves it, finally click **Publish**.
5874
+
5875
+ 3. In the published group template details page, copy the **Template ID** and **Bot ID**.
5876
+
5877
+ ![2025-09-18-15-23-46](https://docs-cdn.flashcat.cloud/images/png/315acf0b5951100781f96cd4d854d0c6.png)
5878
+
5879
+ Return to the Flashduty integration configuration page, fill in the corresponding \`Template ID\` and \`Bot ID\` in the form, and click the **Save** button.
5880
+
5881
+ <span id="publish"></span>
5882
+
5883
+ ## III. Application Release and Usage
5826
5884
 
5827
- ## V. Common Issues
5828
5885
  ---
5829
- 1. **Cannot deliver messages to individuals**, operation record shows \`Application Not Associated\`?
5830
5886
 
5831
- - Go to Dingtalk > Workspace > Search application name > Open application, complete one login and account association (Dingtalk 《-》 Flashduty), so the system can obtain user identity for message pushing
5887
+ After completing the above steps, go to Application Release **Version Management and Release**, create a new version, and publish it.
5832
5888
 
5833
- 2. **Message card buttons are ineffective or show errors?**
5889
+ > To ensure that everyone can use the application, you need to adjust the **Visible Scope** of the application to all employees before publishing.
5834
5890
 
5835
- - Go to Dingtalk > Workspace > Search application name > Open application, complete one login and account association (Dingtalk 《-》 Flashduty). If already logged in, try clicking the menu in the upper right corner, switch accounts, and log in again to bind the account
5836
- - Ensure you have purchased sufficient licenses. You can check license usage in Console > Billing Center
5891
+ ![2025-09-18-16-08-17](https://docs-cdn.flashcat.cloud/images/png/86df5b6148cf1264745d957bd2d43fcf.png)
5837
5892
 
5838
- 3. **Escalation rule Dingtalk group chat list is empty?**
5893
+ After the application is published, you can access it via the **mobile client** or **PC client**. The first time you access it, you need to log in and associate your Dingtalk and Flashduty accounts. Subsequent uses will be login-free.
5839
5894
 
5840
- - Go to Dingtalk, select group chat and install the Cool App, otherwise the group chat list cannot be obtained
5841
- - Return to the escalation rule configuration page, refresh and reselect the group chat list
5842
- - If still unable to get the group chat list, try uninstalling the Cool App from the group and repeat the above steps. If it still doesn't work, please contact customer or dedicated technical support
5895
+ - **Mobile Client**: Access the web application through Dingtalk Workbench Search for application name **Open Application**.
5896
+ - **PC Client**: Access the web application through Dingtalk Workbench Search for application name → **Open Application**.
5843
5897
 
5844
- <img src="https://download.flashcat.cloud/flashduty/doc/en/dingtalk-install-1.png" alt="drawing" width="500"/>
5898
+ ## IV. FAQ
5899
+
5900
+ ---
5845
5901
 
5846
- <img src="https://download.flashcat.cloud/flashduty/doc/en/dingtalk-install-2.png" alt="drawing" width="500"/>
5902
+ 1. **Why can't messages be delivered to individuals, and the operation record shows \`app not linked\`?**
5903
+ - Go to Dingtalk → Workbench → Search for application name → **Open Application**, and complete a login to associate your Dingtalk and Flashduty accounts. The system needs to obtain your user identity to push messages.
5904
+ 2. **Why are the message card buttons not working or showing an error?**
5905
+ - Go to Dingtalk → Workbench → Search for application name → **Open Application**, and complete a login to associate your Dingtalk and Flashduty accounts. If you have already logged in, try clicking the menu in the upper right corner, switching accounts, and logging in again to bind your account.
5906
+ - Ensure you have purchased enough licenses. You can check your used license status in Console → [**Billing Center**](https://console.flashcat.cloud/wallet).
5907
+ 3. **Why is the Dingtalk group chat list in the escalation rule empty?**
5908
+ - Go to Dingtalk, select a group chat session, and install the Cool App. Otherwise, the group chat list cannot be obtained.
5847
5909
 
5848
- 4. **Dingtalk Custom Application API Call Limits:** [Dingtalk Documentation](https://open.dingtalk.com/document/orgapp/descriptions-about-adjusting-limit-and-frequency-of-api-calls?spm=ding_open_doc.document.0.0.6f6b21d9WtkxJI)
5910
+ ![2025-09-18-15-34-37](https://docs-cdn.flashcat.cloud/images/png/7f1e931df0ae740a37ce6615ac3b18ba.png)
5911
+ ![2025-09-18-15-35-44](https://docs-cdn.flashcat.cloud/images/png/367dfd391bf4d57c22088d20a4844e33.png)
5849
5912
 
5850
- | Dingtalk Version | Total Calls/Month | QPS| Refresh Time |
5851
- | :----------: | :--: | :----: | :----:|
5852
- |Standard|10,000|20|1st of each month|
5853
- |Professional|500,000|40|1st of each month|
5854
- |Enterprise|5,500,000|60|1st of each month|
5913
+ - Return to the escalation rule configuration page, refresh, and reselect the group chat list.
5914
+ - If you still cannot get the group chat list, try uninstalling the Cool App in the group and then repeating the above steps. If the problem persists, please contact customer or dedicated technical support.
5855
5915
 
5856
- **Note:** Messages cannot be pushed normally after exceeding limits, please use notification channels reasonably
5857
- `,ne=`---
5916
+ 4. **Why is the War Room feature not working as expected?**
5917
+ - Please double-check if you have configured the [required permissions](#war-room-scope) for the application's War Room feature.
5918
+ - Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5) document.
5919
+
5920
+ 5. **Dingtalk Custom Application API Call Limits**
5921
+
5922
+ | **Dingtalk Version** | **Total Calls/Month** | **QPS** | **Refresh Time** |
5923
+ | :----------: | :-------------: | :-----: | :----------: |
5924
+ | Standard | 10,000 | 20 | 1st of each month |
5925
+ | Professional | 500,000 | 40 | 1st of each month |
5926
+ | Exclusive | 5,500,000 | 60 | 1st of each month |
5927
+
5928
+ > After exceeding the API call limit, the Dingtalk application will not be able to push messages normally. It is recommended to use notification channels reasonably. For details, see the [official Dingtalk documentation](https://open.dingtalk.com/document/orgapp/descriptions-about-adjusting-limit-and-frequency-of-api-calls?spm=ding_open_doc.document.0.0.6f6b21d9WtkxJI).`,ne=`---
5858
5929
  title: "WeCom Integration"
5859
- description: "Integrate WeCom third-party application to receive and respond to alerts within WeCom"
5930
+ description: "By integrating a WeCom application, you can receive and respond to alerts within WeCom."
5860
5931
  date: "2025-05-19T10:00:00+08:00"
5861
- url: "https://docs.flashcat.cloud/en/flashduty/wecom-integration-guide"
5932
+ url: "https://docs.flashcat.cloud/en/flashduty/wecom-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5"
5862
5933
  ---
5863
5934
 
5864
- Integrate WeCom third-party application to receive and respond to alerts within WeCom.
5935
+ By integrating a WeCom application, you can receive and respond to alerts within WeCom.
5865
5936
 
5866
- <!-- >
5867
- ## Video Guide
5868
- ---
5869
- <Video src="https://download.flashcat.cloud/flashduty/video/wechat.mp4"></Video>
5870
- -->
5937
+ This document supports both [integrating third-party applications](#third-party) and [integrating custom enterprise applications](#self).
5871
5938
 
5872
- ## I. Install the Application
5873
- ---
5874
5939
 
5875
- 1. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps) - \`App Management\` - \`Third-party\`, and select Add Third-party App
5940
+ > You only need to configure one of the two methods: **Integrate third-party application** or **Integrate custom application**.
5876
5941
 
5877
- <img src="https://download.flashcat.cloud/flashduty/doc/en/wecom/wecom-1.png" alt="drawing" width="500"/>
5942
+ <span id="third-party"></span>
5878
5943
 
5879
- 2. Search for \`flashduty\` in the search bar, locate the app, and click the \`Add\` button
5944
+ ## 1. Integrate third-party application
5880
5945
 
5881
- <img src="https://download.flashcat.cloud/flashduty/doc/en/wecom/wecom-2.png" alt="drawing" width="500"/>
5946
+ ---
5882
5947
 
5883
- 3. Modify the app's \`Visibility\`, recommend setting it to all members or specific departments to avoid modifying settings when adding new members. Click \`Agree and Add\` to complete installation
5948
+ > As a WeCom service provider, Flashduty offers a long-term free version of the Flashduty application. This application requires WeCom API permissions to function (passwordless login + message sending).
5949
+ >
5950
+ > This license currently supports **up to 60 days** free of charge. After exceeding this usage period, Flashduty needs to purchase a WeCom license for you to continue using it.
5884
5951
 
5885
- <img src="https://download.flashcat.cloud/flashduty/doc/en/wecom/wecom-3.png" alt="drawing" width="500"/>
5952
+ 1. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps), go to Application Management → **Applications** page, and click **Add Third-party Application**.
5886
5953
 
5887
- 4. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps) - \`My Enterprise\` page, copy the \`Corp ID\` and paste it into the integration configuration as \`Corp ID\`, click save to complete the setup
5954
+ ![2025-09-18-12-59-55](https://docs-cdn.flashcat.cloud/images/png/783157a331b4b1246c1941dc53874d27.png)
5888
5955
 
5889
- <img src="https://download.flashcat.cloud/flashduty/doc/en/wecom/wecom-4.png" alt="drawing" width="500"/>
5956
+ 2. Enter \`Flashduty\` in the search bar, and click the **Add** button after finding the application.
5890
5957
 
5891
- 5. **Please Note: As a WeCom service provider, Flashduty offers a long-term free version of the \`FlashDuty\` application. The app requires WeCom API access license for functionality (passwordless login + messaging). This license is free for up to \`60 days\`, after which we must purchase a WeCom license for continued use.**
5958
+ ![2025-09-18-13-00-54](https://docs-cdn.flashcat.cloud/images/png/2b36bb53b8a6de1738a626ad00c5fd6e.png)
5892
5959
 
5893
- ## II. FAQ
5894
- ---
5960
+ 3. Modify the application **visibility range**. It is recommended to select all employees or specific department nodes to avoid needing to modify when new enterprise members are added. Then click **Agree to the above authorization and add** to complete the installation.
5895
5961
 
5896
- 1. **Clicking the integration save button returns \`authorize app first\` error?**
5962
+ ![2025-09-18-13-14-47](https://docs-cdn.flashcat.cloud/images/png/4e1bd7ecaedc799ca0a2889f59cf8c00.png)
5897
5963
 
5898
- - Check if you've completed the app installation steps, such as whether you can see the \`FlashDuty\` app in your workspace
5899
- - Verify if you've correctly configured the \`Corp ID\`
5964
+ 4. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps), go to **My Enterprise** page, and obtain the \`Enterprise ID\`.
5900
5965
 
5901
- 2. **How to complete account linking? Or message sending shows \`App Not Linked\`?**
5966
+ ![2025-09-18-13-05-43](https://docs-cdn.flashcat.cloud/images/png/11887f4892a2ed05ee13efdca936845f.png)
5902
5967
 
5903
- - Log into WeCom client (desktop or mobile), go to \`Workspace\`, find and enter the \`FlashDuty\` app
5904
- - First-time access requires login, choose member account - password or SSO, successful login completes account linking between \`Flashduty\` and \`WeCom\`
5905
- - Subsequent access will be passwordless
5968
+ 5. Return to the Flashduty integration configuration page, fill in the \`Enterprise ID\` obtained in the previous step, and click **Save** to complete the integration.
5906
5969
 
5907
- 3. **How to send incident notifications?**
5970
+ <span id="self"></span>
5908
5971
 
5909
- - Must complete account linking as per Question 1 before sending notifications
5910
- - Go to channel details page - escalation rule, select WeCom integration in personal channels to complete notification setup
5911
- - Supports customizing WeCom notification content through template management page. Note: **Custom area supports maximum 8 lines**, excess content will be truncated by WeCom
5972
+ ## 2. Integrate custom enterprise application
5912
5973
 
5913
- <img src="https://download.flashcat.cloud/flashduty/doc/en/wecom/wecom-5.png" alt="drawing" width="500"/>
5974
+ ---
5914
5975
 
5915
- 4. **How to handle alerts in WeCom?**
5976
+ 1. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps), go to Application Management **Applications** page, and click **Create Application**.
5916
5977
 
5917
- - Click the card message to directly access alert details
5918
- - Click \`Start Processing\` to set alert status to \`In Progress\`
5919
- - Click \`Close Directly\` to set alert status to \`Closed\`
5920
- - Click \`Snooze 2h\` to snooze the alert for 2 hours, click \`...\` in top-right corner for more snooze options
5978
+ ![2025-09-18-13-06-26](https://docs-cdn.flashcat.cloud/images/png/166b4c18de5677d1fd686a5953dda6a7.png)
5921
5979
 
5922
- 5. **Why is there a \`Refresh Status\` button on card messages?**
5980
+ 2. Configure **Application Logo**, **Application Name**, and **Application Visibility Range**.
5923
5981
 
5924
- - WeCom limits card updates to once per 72 hours after interaction. Each button operation counts as an interaction
5925
- - Flashduty requests card content updates when alert status changes
5926
- - When alert status changes frequently, updates might fail due to update limit, use refresh button for one additional update opportunity
5982
+ ![2025-09-18-13-07-17](https://docs-cdn.flashcat.cloud/images/png/c0373856679ae5a37d13dd36562f0c61.png)
5927
5983
 
5928
- 6. **How to open card messages in \`System Default Browser\` on Mac desktop?**
5984
+ 3. Return to the Flashduty integration configuration page and select whether WeCom is a \`non-private deployment version\` based on your actual situation.
5929
5985
 
5930
- - Mac desktop client defaults to internal browser for links
5931
- - Try keyboard shortcut \`ctrl\` + \`command\` + \`shift\` + \`d\` to enable debug mode, then select \`Debug - Browser & WebView Related - Open in System Browser\` to change link opening behavior. Use the same shortcut to exit debug mode and retain settings
5986
+ If your WeCom is a private deployment version, you need to fill in the \`Endpoint\` in the configuration page. This address needs to be accessible by the Flashduty service. You may consider setting up **whitelist authorization** for it.
5932
5987
 
5933
- 7. **Incident notification fails with \`WeCom License Not Activated\`?**
5988
+ 4. Visit [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps), go to **My Enterprise** page, obtain the \`Enterprise ID\`, and fill it in the Flashduty integration configuration page.
5934
5989
 
5935
- - Contact Flashduty customer service or dedicated support for license purchase and activation
5936
- `,te=`---
5937
- title: "Slack Integration"
5938
- description: "Integrate with Slack to receive and respond to alerts within Slack"
5939
- date: "2025-05-19T10:00:00+08:00"
5940
- url: "https://docs.flashcat.cloud/en/flashduty/slack-integration-guide"
5941
- ---
5990
+ 5. Return to [WeCom Admin Console](https://work.weixin.qq.com/wework_admin/frame#apps), go to **Application Management** page, click on the application you created to enter the details page. Obtain the \`AgentId\` from the page and fill it in the Flashduty integration configuration page.
5942
5991
 
5943
- Integrate with Slack to receive and respond to alerts within Slack.
5992
+ 6. On the application details page, obtain the \`Secret\` and fill it in the Flashduty integration configuration page.
5944
5993
 
5945
- ## I. Install the App
5946
- ---
5994
+ 7. On the application details page, go to **Web Authorization and JS-SDK** page, click **Set Trusted Domain**, and configure **Callback domain for application OAuth 2.0 web authorization** as required.
5947
5995
 
5948
- 1. Go to FlashDuty \`Integration Center\` - \`Instant Messaging\` - \`Slack\` - \`Add\`
5996
+ > The trusted domain needs to point to Flashduty's backend address \`{api_host}\` (can be achieved through CNAME or proxy forwarding).
5997
+ >
5998
+ > For trusted domain requirements, see the official WeCom documentation [《Internal Development Domain Configuration Guide》](https://open.work.weixin.qq.com/wwopen/common/readDocument/40754).
5949
5999
 
5950
- 2. You will be redirected to Slack. Select your \`Workspace\` in the top right corner, then click \`Allow\`
6000
+ ![2025-09-18-13-08-43](https://docs-cdn.flashcat.cloud/images/png/8509e75449c933c3f750c93ce621e641.png)
5951
6001
 
5952
- <img src="https://download.flashcat.cloud/flashduty/integration/slack/slack_app_options.png" alt="drawing" width="400"/>
6002
+ Return to the Flashduty integration configuration page, fill in this domain, and complete the verification.
5953
6003
 
5954
- 3. Enter the integration name and click \`Save\`
6004
+ 8. On the application details page, go to **Receive Messages** page and **Set API Reception**. Click **Random Generation** for both \`Token\` and \`EncodingAESKey\`, then copy and save the generated values.
5955
6005
 
6006
+ ![2025-09-18-13-10-03](https://docs-cdn.flashcat.cloud/images/png/ced9137a2fe74afa34d118ce279579e2.png)
5956
6007
 
5957
- ## II. Common Issues
5958
- ---
6008
+ Return to the Flashduty integration configuration page, fill in the saved \`Token\` and \`EncodingAESKey\`, and click **Save** to complete the integration.
5959
6009
 
5960
- 1. **Cannot find desired private channel in escalation rule channel list**
5961
- - Adding the app to a channel requires Step 1 \`Install App\` to complete without errors
5962
- - In the Slack channel, run \`/invite @FlashDuty\`. A message saying \`has joined\` or \`has been added by xx to xxx\` indicates successful addition
6010
+ 9. Copy the \`Callback Address\` from the Flashduty integration details page, return to the **Receive Messages** page in WeCom. In the **API Reception** settings, fill in the \`Callback Address\` and the \`Token\` and \`EncodingAESKey\` saved in the previous step, then click **Save**.
5963
6011
 
5964
- 2. **Cannot find desired public channel in escalation rule channel list**
5965
- - Add the app authorizer to the public channel
5966
- - Or follow \`Common Issue 1\` to add the app to the channel
6012
+ ![2025-09-18-13-10-56](https://docs-cdn.flashcat.cloud/images/png/9a1bee272010ceaa38d2f39025215379.png)
5967
6013
 
5968
- 3. **Error when clicking Allow button in Step 2 of installation**
5969
- - Try again, as there might be communication issues between the server and Slack causing authorization problems. Return to the add integration page and retry
5970
- - If the error persists, contact customer support
6014
+ ## 3. Configure war room
5971
6015
 
5972
- 4. **Error when clicking Save button in Step 3 of installation**
5973
- - Try again, as there might be communication issues when FlashDuty attempts to obtain the permanent authorization code. Return to the add integration page and retry
5974
- - If the error persists, contact customer support
6016
+ ---
5975
6017
 
5976
- 5. **Slack App shows not_authed error**
5977
- - Try again, as there might be issues with Slack service
5978
- - If the error persists, contact customer support
6018
+ > The war room feature is only supported when **custom enterprise application** mode is enabled.
5979
6019
 
5980
- 6. **Slack App shows Operation timed out error**
5981
- - Try again, as there might be communication timeout issues between the server and Slack
5982
- - If the error persists, contact customer support
6020
+ After completing the previous steps, in the **Enhanced Features** module of the Flashduty integration configuration page, check **Enable War Room** to enable this feature without additional configuration.
5983
6021
 
5984
- 7. **Slack App shows This app responded with Status Code 500 error**
5985
- - Try again, as there might be server errors, such as the integration being disabled
5986
- - If the error persists, contact customer support
6022
+ ## 4. FAQ
5987
6023
 
5988
- 8. **Slack App shows Other questions error**
5989
- - Try again, as this might be an unrecorded issue
5990
- - If the error persists, contact customer support`,ae=`---
5991
- title: "Microsoft Teams Integration"
5992
- description: "Integrate Microsoft Teams as a third-party application to receive and respond to alerts within Microsoft Teams"
6024
+ ---
6025
+
6026
+ 1. **After clicking the integration save button, the system reports \`authorize app first\`?**
6027
+ - Please check if you have completed the application installation steps. For example, can you see the Flashduty application in the WeCom workplace?
6028
+ - Please check if you have correctly configured the \`Corp ID\`.
6029
+ 2. **How to complete account linking or message sending prompts \`app not linked\`?**
6030
+ - Log in to the WeCom client (both desktop and mobile are acceptable), go to **Workplace**, find and open the Flashduty application.
6031
+ - The first time you enter the application, you need to log in. Select your member account and log in successfully through password or single sign-on to complete the linking of your Flashduty account and WeCom account.
6032
+ - Subsequent entries to the application will automatically log in without a password.
6033
+ 3. **How to send incident notifications?**
6034
+ - Before sending notifications, you must complete account linking as described in the previous question.
6035
+ - Enter the specified channel, navigate to \`Escalation Rules\` → **Personal Channels**, and select \`WeCom\` as the notification method.
6036
+ - Flashduty supports customizing WeCom notification content. You can go to the **Template Management** page to set custom templates. **The custom area can display up to 8 lines**, and excess content will be truncated by WeCom.
6037
+ ![2025-09-18-12-02-26](https://docs-cdn.flashcat.cloud/images/png/9cb6a325b4b16875fec3e0c5054be25b.png)
6038
+ 4. **How to handle alerts within WeCom?**
6039
+ - Click on the card message to directly enter the alert details page.
6040
+ - Click **Start Processing** to directly set the alert to \`Processing\` status.
6041
+ - Click **Close Directly** to directly set the alert to \`Closed\` status.
6042
+ - Click **Snooze for 2 hours** to directly snooze the alert for 2 hours. If you want to snooze for longer, click the \`...\` in the upper right corner of the card to see more snooze options.
6043
+ 5. **Why does the card message provide a \`Status Refresh\` button?**
6044
+ - According to WeCom's restrictions, after one card interaction, it can only be updated once within 72 hours. Each button operation is considered an interaction.
6045
+ - When the alert status changes, Flashduty will request to update the card content.
6046
+ - When the alert status changes frequently, the card may not be updated in real-time due to exceeding the update limit. At this time, you can click the **Refresh** button to manually get a chance to update the card status.
6047
+ 6. **On Mac desktop, how to set clicking card messages to open with the \`system default browser\`?**
6048
+ - Mac desktop uses WeCom's built-in browser to open links by default.
6049
+ - You can try using the shortcut \`ctrl\` + \`command\` + \`shift\` + \`d\` to enable debug mode, then select **Debug** → **Browser, WebView Related** → **Open Web Page with System Browser** to change how links are opened. Use the same shortcut to close debug mode, and the settings will be retained.
6050
+ 7. **Incident notification failed with prompt \`WeCom license not activated\`?**
6051
+ - Please contact Flashduty customer service or your dedicated technical support to purchase and activate the license for you.
6052
+ 8. **Why is the war room feature not working as expected?**
6053
+ - Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).`,te=`---
6054
+ title: "Slack Integration"
6055
+ description: "By integrating the Slack third-party application, you can receive and respond to alerts within Slack."
5993
6056
  date: "2025-05-19T10:00:00+08:00"
5994
- url: "https://docs.flashcat.cloud/en/flashduty/microsoft-teams-integration-guide"
6057
+ url: "https://docs.flashcat.cloud/en/flashduty/slack-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5"
5995
6058
  ---
5996
6059
 
5997
- Integrate Microsoft Teams as a third-party application to receive and respond to alerts within Microsoft Teams.
6060
+ By integrating the Slack third-party application, you can receive and respond to alerts within Slack.
5998
6061
 
5999
- ## I. Install/Update Application
6000
- ---
6062
+ <span id="install-app"></span>
6001
6063
 
6002
- Microsoft Teams integration is currently in Beta. Before associating, you need to complete the following operations:
6064
+ ## 1. Install application
6003
6065
 
6004
- ::: caution
6005
- These steps must be completed by a Microsoft Teams administrator
6006
- :::
6066
+ ---
6007
6067
 
6008
- ### 1. Download Application
6009
- Download [FlashDutyBot-v1.0.3.zip](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/docs/FlashdutyBot-v1.0.3.zip) to your local machine
6068
+ 1. Visit Flashduty Integration Center → IM → **Slack**, and click **Add**.
6069
+ 2. On the redirected Slack page, select **Workspace** in the upper right corner, then click **Allow**.
6070
+ ![2025-09-18-15-58-05](https://docs-cdn.flashcat.cloud/images/png/c241bc7f7a657bd552bfe3b03bdb2e3b.png)
6071
+ 3. Enter the data source name and click **Save**.
6010
6072
 
6011
- ### 2. Install Application
6012
- Go to **Microsoft Teams, navigate to [+Apps] - [Manage your apps] - [Upload an app] - [Upload an app to your org's app catalog]** and upload the FlashDutyBot.zip package
6073
+ ## 2. Configure war room
6013
6074
 
6014
- ![](https://fcpub-1301667576.cos.ap-nanjing.myqcloud.com/flashduty/integration/microsoft-teams/upload-app.png)
6075
+ After completing the previous steps, in the **Enhanced Features** module of the Flashduty integration configuration page, check **Enable War Room** to enable this feature without additional configuration.
6015
6076
 
6016
- #### Configure Application Visibility
6017
- Go to [Microsoft Teams Admin Center](https://admin.teams.microsoft.com/policies/manage-apps), find the FlashDuty application, and adjust the application visibility to everyone (or your custom scope)
6077
+ ## 3. FAQ
6018
6078
 
6019
- ::: tip
6020
- If the application status shows [Blocked], please wait a moment and refresh the page or modify it manually
6021
- :::
6022
- ![](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/install-bot-2.png)
6079
+ ---
6023
6080
 
6024
- #### Check if Installation is Successful
6025
- Wait a few minutes, and organization members can find this application integration under [+Apps] - [Built for your org]
6081
+ 1. **The private channel I want is not in the group chat list of escalation rules?**
6082
+ - Ensure the [**Install Application**](#install-app) step has been completed successfully without errors.
6083
+ - Enter the relevant Slack channel and execute the \`/invite @Flashduty\` command. When you see the prompt \`has joined\` or \`has been added by xxx to xxx\`, it means the addition was successful.
6084
+ 2. **The public channel I want is not in the group chat list of escalation rules?**
6085
+ - Add the application authorizer to the public channel.
6086
+ - Refer to the method in **Question 1** to add the application to the channel.
6087
+ 3. **Error after clicking the \`Allow\` button in installation step 2?**
6088
+ - Please retry. This may be due to abnormal communication between the server and Slack causing authorization failure. Please return to the add data source page and try again.
6089
+ - If the error persists after retrying, please contact customer service.
6090
+ 4. **Error after clicking the \`Save\` button in installation step 3?**
6091
+ - Please retry. This may be due to abnormal communication between the Flashduty server and Slack when obtaining the permanent authorization code. Please return to the add data source page and try again.
6092
+ - If the error persists after retrying, please contact customer service.
6093
+ 5. **Slack App prompts \`not_authed\` error?**
6094
+ - Please retry, this may be a temporary issue with Slack service.
6095
+ - If the error persists after retrying, please contact customer service.
6096
+ 6. **Slack App prompts \`Operation timed out\` error?**
6097
+ - Please retry. This may be due to communication timeout between the server and Slack.
6098
+ - If the error persists after retrying, please contact customer service.
6099
+ 7. **Slack App prompts \`This app responded with Status Code 500\` error?**
6100
+ - Please retry. This may be an error on the Flashduty server side (for example, the data source is closed).
6101
+ - If the error persists after retrying, please contact customer service.
6102
+ 8. **Slack App prompts other unknown errors?**
6103
+ - Please retry.
6104
+ - If the error persists after retrying, please contact customer service to record and resolve new issues.
6105
+ 9. **Why is the war room feature not working as expected?**
6106
+ - For previously authorized Slack IM integrations, you need to manually reauthorize Slack in the Flashduty integration configuration page to grant the application the additional permissions required for the war room feature.
6107
+ - Please refer to the **FAQ** section of the Flashduty [War Room Introduction](https://docs.flashcat.cloud/en/flashduty/war-room?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).`,ae=`---
6108
+ title: "Microsoft Teams Integration"
6109
+ description: "By integrating the Microsoft Teams third-party application, you can receive and respond to alerts within Microsoft Teams."
6110
+ date: "2025-05-19T10:00:00+08:00"
6111
+ url: "https://docs.flashcat.cloud/en/flashduty/microsoft-teams-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5"
6112
+ ---
6113
+ By integrating the Microsoft Teams third-party application, you can receive and respond to alerts within Microsoft Teams.
6026
6114
 
6027
- ![](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/find-bot.png)
6115
+ ## 1. Install and update application
6116
+ ---
6117
+
6118
+ The Microsoft Teams integration is currently in Beta. You need to complete the following operations before linking.
6028
6119
 
6029
- ### 3. Update Application
6030
6120
  ::: caution
6031
- If you have installed an application version lower than 1.0.3, please follow the steps below to update
6121
+ This step needs to be completed by a Microsoft Teams administrator.
6032
6122
  :::
6033
6123
 
6034
- Go to [Microsoft Teams Admin Center](https://admin.teams.microsoft.com/policies/manage-apps), find and enter the FlashDuty application details page
6035
-
6036
- ![update-bot-1](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/update-bot-1.png)
6037
-
6038
- Upload the new version FlashdutyBot.zip
6124
+ ### 1. Download application
6125
+ Download [FlashDutyBot-v1.0.3.zip](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/docs/FlashdutyBot-v1.0.3.zip) to your local device.
6039
6126
 
6040
- ![update-bot-2](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/update-bot-2.png)
6127
+ ### 2. Install application
6128
+ In Microsoft Teams, navigate to +Apps → Manage your apps → Upload an app → **Upload an app to your org's app catalog**, then upload the application package \`FlashDutyBot.zip\`.
6041
6129
 
6042
- Wait for the application version to update in the client (may take several tens of minutes)
6130
+ ![2025-09-18-13-48-04](https://docs-cdn.flashcat.cloud/images/png/bfa4afaf489c3582e858cad99eb76ae5.png)
6043
6131
 
6044
- ![update-bot-3](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/update-bot-3.png)
6132
+ #### Configure application visibility
6133
+ Go to [Microsoft Teams Admin Center](https://admin.teams.microsoft.com/policies/manage-apps), find the Flashduty application, and adjust the application visibility to everyone or your specified scope.
6045
6134
 
6046
- ## II. Associate Teams
6135
+ ::: tip
6136
+ If the application status is "Blocked", please wait a moment and refresh the page or manually modify it.
6137
+ :::
6138
+ ![2025-09-18-13-49-11](https://docs-cdn.flashcat.cloud/images/png/ea961e7965a2d0c69f8575c4252fb333.png)
6047
6139
 
6048
- ### 1. Add FlashDuty Application to Target Team
6049
6140
 
6050
- #### 1.1 Find the FlashDuty Application
6051
- If there is no application, please contact your Microsoft Teams organization administrator
6141
+ #### Check if successfully added
6142
+ After waiting a few minutes, organization members can find this application in +Apps → **Built for your org**.
6052
6143
 
6053
- ![link-bot](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-1.png)
6144
+ ![2025-09-18-13-49-58](https://docs-cdn.flashcat.cloud/images/png/199728ab0b1f9f24db80da0b3ecc8cd2.png)
6054
6145
 
6055
- #### 1.2 Add to Target Team
6146
+ ### 3. Update application
6056
6147
  ::: caution
6057
- Note: This step must select the General Channel of the target Team, otherwise incidents cannot be sent to the Team
6148
+ If your installed application version is lower than 1.0.3, please follow this process to update.
6058
6149
  :::
6059
6150
 
6060
- ![link-bot-team-1](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-team-1.png)
6151
+ 1. Go to [Microsoft Teams Admin Center](https://admin.teams.microsoft.com/policies/manage-apps), find and enter the Flashduty application details page.
6152
+ ![2025-09-18-13-50-41](https://docs-cdn.flashcat.cloud/images/png/32a62878f9e765cd8b2eb79ceb00bb02.png)
6061
6153
 
6062
- ### 2. Send Association Command
6063
- @FlashDuty and send linkTeam {ID} to the added Team, then click Associate Now
6154
+ 2. Upload the new version \`FlashdutyBot.zip\`.
6155
+ ![2025-09-18-13-51-56](https://docs-cdn.flashcat.cloud/images/png/f18ac3504516750c31f8357e65f6d680.png)
6064
6156
 
6065
- ![link-bot-team-2](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-team-2.png)
6157
+ 3. Wait for the application version to update in the client (may take tens of minutes).
6158
+ ![2025-09-18-13-52-56](https://docs-cdn.flashcat.cloud/images/png/290f609c30055031ab0ccf6636cdbb01.png)
6066
6159
 
6067
- ## III. Associate Chats
6160
+ ## 2. Link Team
6161
+ ---
6162
+ ### 1. Add Flashduty application
6163
+ 1. Find the Flashduty application in the app marketplace.
6164
+ > If there is no application, please contact your Microsoft Teams organization administrator.
6068
6165
 
6069
- ### 1. Add FlashDuty Application to Target Chat
6166
+ ![2025-09-18-13-53-57](https://docs-cdn.flashcat.cloud/images/png/8942fdf4327c96abcf31f4a9b7bf12d2.png)
6070
6167
 
6071
- #### 1.1 Find the FlashDuty Application
6072
- If there is no application, please contact your Microsoft Teams organization administrator
6168
+ 2. Add the application to the target Team.
6169
+ ::: caution
6170
+ This step must select the General Channel of the target Team, otherwise incidents cannot be sent to the Team.
6171
+ :::
6073
6172
 
6074
- ![link-bot](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-1.png)
6173
+ ![2025-09-18-13-54-41](https://docs-cdn.flashcat.cloud/images/png/8618dfd0f89507a6424e40d898d66fbd.png)
6075
6174
 
6076
- #### 1.2 Add to Target Chat
6175
+ ### 2. Send link command
6176
+ In the Team, @Flashduty and send the command \`linkTeam {ID}\`, then click **Link Now**.
6077
6177
 
6078
- ![link-bot-chat-1](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-chat-1.png)
6178
+ ![2025-09-18-13-55-05](https://docs-cdn.flashcat.cloud/images/png/3192b5481b0595fcb58e5cc43abad125.png)
6079
6179
 
6080
- ### 2. Send Association Command
6081
- @FlashDuty and send linkChat {ID} {ChatName} to the added Team, then click Associate Now
6180
+ ## 3. Link Chat
6181
+ ---
6182
+ ### 1. Add Flashduty application
6183
+ 1. Find the Flashduty application in the app marketplace.
6184
+ > If there is no application, please contact your Microsoft Teams organization administrator.
6082
6185
 
6083
- ![link-bot-chat-2](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-chat-2.png)
6186
+ ![2025-09-18-13-53-57](https://docs-cdn.flashcat.cloud/images/png/8942fdf4327c96abcf31f4a9b7bf12d2.png)
6084
6187
 
6085
- ## IV. Associate Users
6188
+ 2. Add the application to the target Chat.
6086
6189
 
6087
- ### 1. Add FlashDuty Application
6190
+ ![2025-09-18-13-56-17](https://docs-cdn.flashcat.cloud/images/png/d0beee141db63714ccecb095affee79b.png)
6088
6191
 
6089
- #### 1.1 Find the FlashDuty Application
6090
- If there is no application, please contact your Microsoft Teams organization administrator
6192
+ ### 2. Send link command
6193
+ In the Chat, @Flashduty and send the command \`linkChat {ID} {ChatName}\`, then click **Link Now**.
6091
6194
 
6092
- ![link-bot](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-1.png)
6195
+ ![2025-09-18-13-56-17](https://docs-cdn.flashcat.cloud/images/png/d0beee141db63714ccecb095affee79b.png)
6093
6196
 
6094
- #### 1.2 Click to Open Application
6095
- ![link-bot-user-1](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-user-1.png)
6197
+ ## 4. Link user
6198
+ ---
6199
+ ### 1. Add Flashduty application
6200
+ 1. Find the Flashduty application in the app marketplace.
6201
+ > If there is no application, please contact your Microsoft Teams organization administrator.
6096
6202
 
6097
- ### 2. Send Association Command
6098
- Copy the command: linkUser {} and send it to the chat, then click Associate Now
6203
+ ![2025-09-18-13-53-57](https://docs-cdn.flashcat.cloud/images/png/8942fdf4327c96abcf31f4a9b7bf12d2.png)
6099
6204
 
6100
- ![link-bot-user-2](https://flashduty-docs.oss-cn-beijing.aliyuncs.com/imges/png/link-bot-user-2.png)
6205
+ 2. Click **Open Application**.
6101
6206
 
6102
- ## Common Issues
6103
- <details>
6104
- <summary>Team or individual not receiving messages</summary>
6105
- Please check if the teams and users are successfully associated in Integration Center => Instant Messaging => Microsoft Teams
6106
- </details>
6207
+ ![2025-09-18-13-56-55](https://docs-cdn.flashcat.cloud/images/png/2e6862103d718a913d2b3c449cbf2366.png)
6107
6208
 
6108
- <details>
6109
- <summary>How to view associated teams and users</summary>
6110
- Please check in Integration Center => Instant Messaging => Microsoft Teams under Associated Teams and Associated Users
6111
- </details>
6209
+ ### 2. Send link command
6210
+ Copy and send the command \`linkUser {}\` to the chat, then click **Link Now**.
6112
6211
 
6113
- <details>
6114
- <summary>How to cancel associated teams and users</summary>
6115
- Currently not supported
6116
- </details>
6212
+ ![2025-09-18-13-57-13](https://docs-cdn.flashcat.cloud/images/png/671ae7883bbba839419e539762db99de.png)
6117
6213
 
6118
- `,ie=`Configure alert webhooks to receive HTTP callbacks at your specified URL when alerts have specific actions (such as triggering or closing). The callback content includes the latest key information about the alert, allowing integration with your custom tools.
6214
+ ## 5. FAQ
6215
+ ---
6216
+
6217
+ 1. **Team or individual cannot receive messages?**
6218
+ - Please go to Integration Center → IM → **Microsoft Teams** to check if teams and users have been successfully linked.
6219
+ 2. **How to view linked teams and users?**
6220
+ - Please go to Integration Center → IM → **Microsoft Teams** to view in **Linked Teams** and **Linked Users**.
6221
+ 3. **How to cancel linked teams and users?**
6222
+ - This feature is not currently supported.`,oe=`Configure alert webhooks to receive HTTP callbacks at your specified URL when alerts have specific actions (such as triggering or closing). The callback content includes the latest key information about the alert, allowing integration with your custom tools.
6119
6223
 
6120
6224
  <span id="EventTypes"></span>
6121
6225
 
@@ -6283,7 +6387,7 @@ curl -X POST 'https://example.com/alert/webhook?a=a' \\
6283
6387
  4. **Trusted IP whitelist for push sources?**
6284
6388
  - {ip_whitelist}
6285
6389
  - May be updated in the future, please check periodically
6286
- `,oe=`Configure incident webhooks to receive HTTP callbacks at your specified URL when incidents have specific actions (such as triggering or closing). The callback content includes the latest key information about the incident, allowing integration with your custom tools.
6390
+ `,ie=`Configure incident webhooks to receive HTTP callbacks at your specified URL when incidents have specific actions (such as triggering or closing). The callback content includes the latest key information about the incident, allowing integration with your custom tools.
6287
6391
 
6288
6392
  <span id="EventTypes"></span>
6289
6393
 
@@ -6846,7 +6950,7 @@ The user used to access ServiceNow needs to have administrator roles.
6846
6950
 
6847
6951
  1. On the user list page, find the newly created \`flashduty\` user and go to the configuration page.
6848
6952
  2. In the edit page, click \`Set Password\` to set a password.
6849
- 3. Click \`Roles\` to add **admin and itil** roles.
6953
+ 3. Click \`Roles\` to add **personalize_dictionary and itil** roles (If custom field mapping configuration is not required, the personalize_dictionary permission does not need to be retained).
6850
6954
  4. Click \`Update\` to update the configuration.
6851
6955
 
6852
6956
  <img alt="drawing" width="600" src="https://download.flashcat.cloud/flashduty/doc/snow/snow-2.png" />
@@ -7352,7 +7456,36 @@ CloseTime | int64 | No | Close time, EndTime is alert recovery time, CloseTime i
7352
7456
  {{jsonGet .Labels.rule_note "#(userId==7777)#.instanceId" }}
7353
7457
 
7354
7458
  \`\`\`
7355
- 10. **如何使用逻辑与、或等条件进行内容显示判断?**
7459
+
7460
+ 10. **How to Retrieve the Image URL via the Src Attribute of [Image](#Image)**
7461
+ - The imageSrcToURL function can be implemented, accepting parameters: $root and Src
7462
+ - If Src is an image_key from the Image Upload API, it should be converted into a short-term accessible URL
7463
+ - If Src is an accessible http/https address, the address should be returned directly
7464
+ - Dingtalk/Slack Apps employ this method to render images
7465
+ \`\`\`go
7466
+ {{ $root := . }}
7467
+ {{ range $i, $v := .Images }}
7468
+ {{ $imageURL := imageSrcToURL $root $v.Src }}
7469
+ {{ if $imageURL }}![]({{$imageURL}}){{ end }}{{end}}
7470
+ \`\`\`
7471
+
7472
+ 11. **How to Convert and Upload Images to a Third-Party Notification Platform**
7473
+ - The transferImage function can be implemented, accepting parameters: $root and Src
7474
+ - Src can be an image_key from the Image Upload API or an accessible http/https image URL
7475
+ - Image size must not exceed 10 MB
7476
+ - Supported image formats include JPG, JPEG, PNG, WEBP, GIF, BMP, ICO, TIFF, HEIC
7477
+ - Requires enabling the application permission to access and upload image or file resources
7478
+ - Lark/Feishu Apps employ this method to render images
7479
+
7480
+ \`\`\`go
7481
+ {{ $root := . }}
7482
+ {{ range $i, $v := .Images }}
7483
+ {{ $transferURL := transferImage $root $v.Src }}
7484
+ {{ if $transferURL }}![]({{$transferURL}}){{ end }}
7485
+ {{ end }}
7486
+ \`\`\`
7487
+
7488
+ 12. **How to use logical AND, OR, and other conditions for conditional rendering/content display judgment?**
7356
7489
 
7357
7490
  \`\`\`
7358
7491
  # Supported functions
@@ -7385,7 +7518,7 @@ CloseTime | int64 | No | Close time, EndTime is alert recovery time, CloseTime i
7385
7518
 
7386
7519
  \`\`\`
7387
7520
 
7388
- 11. **How do I find more functions and their usage examples?**
7521
+ 13. **How do I find more functions and their usage examples?**
7389
7522
  - Function list: https://github.com/flashcatcloud/sprig/blob/master/functions.go#L97
7390
7523
  - Usage examples: Check corresponding _test.go files, e.g., date function test cases at https://github.com/flashcatcloud/sprig/blob/master/date_test.go
7391
7524
 
@@ -7398,10 +7531,15 @@ Below are specific instructions for each notification channel.
7398
7531
  You need to configure \`Integration Center-Instant Message-Feishu\` integration first to send message cards. If custom content is not set, the system default template will be used, rendering all label information:
7399
7532
 
7400
7533
  \`\`\`go
7401
- {{if .Description}}**description** :{{toHtml .Labels.body_text .Description}}{{end}}
7402
- {{if .Labels.resource}}**resource** : {{toHtml (joinAlertLabels . "resource" ", ")}}{{end}}
7534
+ {{if .Labels.body_text}}{{.Labels.body_text}}{{else if .Description}}{{.Description}}{{end}}
7535
+ {{if .Labels.resource}}**resource** : {{(joinAlertLabels . "resource" ", ")}}{{end}}
7403
7536
  {{range $k, $v := .Labels}}
7404
- {{if not (in $k "resource" "body_text")}}**{{$k}}** : {{toHtml $v}}{{end}}{{end}}
7537
+ {{if not (in $k "resource" "body_text" "body_text_with_table")}}**{{$k}}** : {{$v}}{{end}}{{end}}
7538
+ {{ $root := . }}
7539
+ {{ range $i, $v := .Images }}
7540
+ {{ $transferURL := transferImage $root $v.Src }}
7541
+ {{ if $transferURL }}![]({{$transferURL}}){{ end }}
7542
+ {{ end }}
7405
7543
  \`\`\`
7406
7544
 
7407
7545
  As shown below:
@@ -7448,6 +7586,10 @@ You need to configure \`Integration Center-Instant Message-Dingtalk\` integratio
7448
7586
  {{if .Labels.resource}}**resource** : {{toHtml (joinAlertLabels . "resource" ", ")}}{{end}}
7449
7587
  {{range $k, $v := .Labels}}
7450
7588
  {{if not (in $k "resource" "body_text")}}**{{$k}}** : {{toHtml $v}}{{end}}{{end}}
7589
+ {{ $root := . }}
7590
+ {{ range $i, $v := .Images }}
7591
+ {{ $imageURL := imageSrcToURL $root $v.Src }}
7592
+ {{ if $imageURL }}![]({{$imageURL}}){{ end }}{{ end }}
7451
7593
  \`\`\`
7452
7594
 
7453
7595
  As shown below:
@@ -7526,13 +7668,22 @@ As shown below:
7526
7668
 
7527
7669
  ## Slack App
7528
7670
  ---
7671
+
7529
7672
  You need to configure \`Integration Center-Instant Message-Slack\` integration first to send message cards. If custom content is not set, the system default template will be used, rendering only common label information:
7530
7673
 
7531
7674
  \`\`\`go
7532
- {{if .Description}}*description* :{{toHtml .Labels.body_text .Description}}{{end}}
7533
- {{if .Labels.resource}}*resource* : {{toHtml (joinAlertLabels . "resource" ", ")}}{{end}}
7675
+ {{if .Labels.body_text}}{{.Labels.body_text}}{{else if .Description}}{{.Description}}{{end}}
7676
+ {{if .Labels.resource}}*resource* : {{(joinAlertLabels . "resource" ", ")}}{{end}}
7534
7677
  {{range $k, $v := .Labels}}
7535
- {{if not (in $k "resource" "body_text")}}*{{$k}}* : {{toHtml $v}}{{end}}{{end}}
7678
+ {{if not (in $k "resource" "body_text" "body_text_with_table")}}*{{$k}}* : {{$v}}{{end}}{{end}}
7679
+ {{ $root := . }}
7680
+ {{ range $i, $v := .Images }}
7681
+ {{ $imageURL := imageSrcToURL $root $v.Src }}
7682
+ {{ if $imageURL }}
7683
+ ---
7684
+ ![{{$v.Alt}}]({{$imageURL}})
7685
+ {{ end }}
7686
+ {{ end }}
7536
7687
  \`\`\`
7537
7688
 
7538
7689
  As shown below:
@@ -7544,6 +7695,7 @@ If you want to display only key label information, you can refer to the code seg
7544
7695
  - We've listed some common labels, you can add or remove as needed
7545
7696
  - Messages can be around 15000 characters long, content beyond this will be truncated
7546
7697
  - In Slack app, the system will automatically remove empty rendered lines (due to non-existent labels), so you can configure freely
7698
+ - To display images, use three consecutive hyphens \`---\` to separate it from other content. The image syntax must begin with \`![\` format, as demonstrated in the ​​FAQ​​ section
7547
7699
 
7548
7700
  \`\`\`go
7549
7701
  {{if (index .Labels "resource")}}*resource*:{{toHtml (joinAlertLabels . "resource" ", ")}}{{end}}
@@ -8280,4 +8432,4 @@ https://cmdb.com/vm?sn=VM123456
8280
8432
  1. When referenced content does not exist, Link integration will still generate the corresponding link but will not be able to retrieve the value
8281
8433
  2. Each channel can bind up to three Link integrations
8282
8434
  3. Pay attention to reference syntax; improper variable reference formatting will result in failure to retrieve corresponding values
8283
- `,ue={CustomAlert:n,Email:t,N9e:a,Prometheus:i,Grafana:o,Zabbix:s,UptimeKuma:r,AliyunARMS:l,AliyunCmEvent:d,AliyunCm:c,AliyunSLS:e,AWSCW:e,AzureMonitor:u,BaiDuBCM:h,HuaWeiCES:g,InfluxDB:p,OpenFalcon:m,PagerDuty:f,TencentBK:y,TencentCLS:v,TencentCm:b,TencentEb:w,OceanBase:C,Graylog:k,Skywalking:I,Sentry:S,Jiankongbao:A,AWSEventBridge:x,Dynatrace:L,HuaweiyunLTS:F,GoogleCM:_,Zilliz:G,Splunk:R,AppDynamics:T,SolarWinds:U,VolcEngineMetric:D,VolcEngineEvent:E,VolcEngineTLS:N,OpManager:M,Meraki:P,StateCloud:W,Guance:q,CustomChange:Z,Jira:Q,Lark:X,Dingtalk:ee,Wecom:ne,Slack:te,MicrosoftTeams:ae,AlertWebhook:ie,IncidentWebhook:oe,CustomAction:se,Templates:de,HuaweiyunAPM:O,JiraSync:re,ZStack:j,Keep:H,ElastAlert2:Y,DingtalkAlert:$,FeishuAlert:V,VolcEngineDetect:B,Link:ce,ServiceNowSync:le,Monit:z,Rum:K,Cloudflare:J};module.exports=ue;
8435
+ `,he={CustomAlert:n,Email:t,N9e:a,Prometheus:o,Grafana:i,Zabbix:s,UptimeKuma:r,AliyunARMS:l,AliyunCmEvent:d,AliyunCm:c,AliyunSLS:e,AWSCW:e,AzureMonitor:h,BaiDuBCM:u,HuaWeiCES:g,InfluxDB:p,OpenFalcon:m,PagerDuty:f,TencentBK:y,TencentCLS:v,TencentCm:b,TencentEb:w,OceanBase:C,Graylog:k,Skywalking:I,Sentry:S,Jiankongbao:A,AWSEventBridge:F,Dynatrace:x,HuaweiyunLTS:_,GoogleCM:L,Zilliz:q,Splunk:R,AppDynamics:T,SolarWinds:U,VolcEngineMetric:D,VolcEngineEvent:E,VolcEngineTLS:N,OpManager:P,Meraki:M,StateCloud:W,Guance:G,CustomChange:Z,Jira:Q,Lark:X,Dingtalk:ee,Wecom:ne,Slack:te,MicrosoftTeams:ae,AlertWebhook:oe,IncidentWebhook:ie,CustomAction:se,Templates:de,HuaweiyunAPM:O,JiraSync:re,ZStack:$,Keep:j,ElastAlert2:H,DingtalkAlert:Y,FeishuAlert:B,VolcEngineDetect:z,Link:ce,ServiceNowSync:le,Monit:V,Rum:J,Cloudflare:K};module.exports=he;