flashduty-knowledge-base 1.2.8 → 1.2.9

package/dist/iife/en.js

@@ -5089,9 +5089,9 @@ After the application is released, you can access it via mobile/PC client. First
     - Return to the escalation rule configuration page, refresh and reselect the group chat list
     - If still unable to get the group chat list, try uninstalling the Cool App from the group and repeat the above steps. If it still doesn't work, please contact customer or dedicated technical support
 
-<img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-18.png" alt="drawing" width="500"/>
+<img src="https://download.flashcat.cloud/flashduty/doc/en/dingtalk-install-1.png" alt="drawing" width="500"/>
 
-<img src="https://download.flashcat.cloud/flashduty/doc/en/ding/ding-19.png" alt="drawing" width="500"/>
+<img src="https://download.flashcat.cloud/flashduty/doc/en/dingtalk-install-2.png" alt="drawing" width="500"/>
 
 4. **Dingtalk Custom Application API Call Limits:** [Dingtalk Documentation](https://open.dingtalk.com/document/orgapp/descriptions-about-adjusting-limit-and-frequency-of-api-calls?spm=ding_open_doc.document.0.0.6f6b21d9WtkxJI)
 
@@ -6475,7 +6475,7 @@ Feishu/Lark bot supports message cards, rich text, and plain text formats. The d
 
 1. Message Card
 msg_type is required, value should be interactive
-\`\`\`
+\`\`\`json
 {
   "msg_type": "interactive",
   "card": {
@@ -6495,46 +6495,58 @@ msg_type is required, value should be interactive
       "fields": [{
           "text": {
             "tag": "lark_md",
-            "content": "**🏢 Channel:**{{if .ChannelName}}{{.ChannelName}}{{else}}None{{end}}"
+            "content": "**🏢 Channel: **{{.ChannelName}}"
+          }
+        },
+        {
+          "text": {
+            "tag": "lark_md",
+            "content": "**{{if eq .IncidentSeverity "Critical"}}🔴{{else if eq .IncidentSeverity "Warning"}}⚠️{{else}}ℹ️{{end}} Severity: **{{.IncidentSeverity}}"
           }
         },
         {
           "text": {
             "tag": "lark_md",
-            "content": "**{{if eq .IncidentSeverity "Critical"}}🔴{{else if eq .IncidentSeverity "Warning"}}⚠️{{else}}ℹ️{{end}} Severity:**{{.IncidentSeverity}}"
+            "content": "**⏰ Triggered at: **{{date "2006-01-02 15:04:05" .StartTime}}"
           }
         },
+        {{if gt .AlertCnt 1}}
         {
           "text": {
             "tag": "lark_md",
-            "content": "**⏰ Triggered at:**{{date "2006-01-02 15:04:05" .StartTime}}{{if gt .AlertCnt 1}}"
+            "content": "**🔔 Grouped alerts: **{{.AlertCnt}}"
           }
         },
+        {{end}}{{if .Labels.resource}}
         {
+          "tag": "div",
           "text": {
             "tag": "lark_md",
-            "content": "**🔔 Grouped alerts:**{{.AlertCnt}} {{end}}{{if .Labels.resource}}"
+            "content": {{printf "%q" (print "**📌 Resources: **" (joinAlertLabels . "resource" ","))}}
           }
         },
+        {{end}}{{if .Description}}
         {
           "tag": "div",
           "text": {
             "tag": "lark_md",
-            "content": "**📌 Alert targets:**{{toHtml (joinAlertLabels . "resource" ",")}} {{end}}{{if .Description}}"
+            "content": {{printf "%q" (print "**🔍 Description: **" .Description)}}
           }
         },
+        {{end}}{{if gt (len .Responders) 0}}
         {
           "tag": "div",
           "text": {
             "tag": "lark_md",
-            "content": "**🔍 Description:**{{.Description}}{{end}}{{if gt (len .Responders) 0}}"
+            "content": "**👨‍💻 Responders: **{{range .Responders}}@{{.PersonName}} {{end}}"
           }
         },
+        {{end}}
         {
           "tag": "div",
           "text": {
             "tag": "lark_md",
-            "content": "**👨‍💻 Responders:**{{range .Responders}}@{{.PersonName}} {{end}}{{end}}"
+            "content": ""
           }
         }
       ]
@@ -6557,20 +6569,41 @@ msg_type is required, value should be interactive
           "tag": "button",
           "text": {
             "tag": "plain_text",
-            "content": "Acknowledge"
+            "content": "Ack"
           },
           "type": "primary",
           "url": "{{.DetailUrl}}?ack=1"
         }
       ]
-    }]
+    }
+    {{if or .IsFlapping .IsInStorm}},{{end}}
+    {{if .IsFlapping}}
+    {
+        "tag": "div",
+        "text": {
+        "tag": "lark_md",
+        "content": "🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy."
+        }
+    }
+    {{end}}
+    {{if and .IsFlapping .IsInStorm}},{{end}}
+    {{if .IsInStorm}}
+    {
+        "tag": "div",
+        "text": {
+        "tag": "lark_md",
+        "content": "🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!"
+        }
+    }
+    {{end}}
+    ]
   }
 }
 \`\`\`
 
 2. Rich Text
 msg_type is required, value should be post
-\`\`\`
+\`\`\`json
 {
     "msg_type": "post",
     "post": {
@@ -6582,78 +6615,77 @@ msg_type is required, value should be post
                     "text": "🏢 "
                 }, {
                     "tag": "text",
-                    "text": "Channel：",
-                    "text_type": "bold"
+                    "text": "Channel: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{if .ChannelName}}{{.ChannelName}}{{else}}None{{end}}\\n"
+                    "text": "{{if .ChannelName}}{{.ChannelName}}{{else}}None{{end}}"
                 }],
                 [{
                     "tag": "text",
-                    "text": "{{if eq .IncidentSeverity "Critical"}}🔴{{else if eq .IncidentSeverity "Warning"}}⚠️{{else}}ℹ️{{end}} "
+                    "text": "{{if eq .IncidentSeverity "Critical"}}🔴{{else if eq .IncidentSeverity "Warning"}}⚠️{{else}}ℹ️{{end}}"
                 }, {
                     "tag": "text",
-                    "text": "Severity：",
-                    "text_type": "bold"
+                    "text": "Severity: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{.IncidentSeverity}}\\n",
-                    "text_type": "{{if eq .IncidentSeverity "Critical"}}bold{{end}}"
+                    "text": "{{.IncidentSeverity}}"
                 }],
                 [{
                     "tag": "text",
                     "text": "⏰ "
                 }, {
                     "tag": "text",
-                    "text": "Triggered at：",
-                    "text_type": "bold"
+                    "text": "Triggered at: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{date "2006-01-02 15:04:05" .StartTime}}\\n"
+                    "text": "{{date "2006-01-02 15:04:05" .StartTime}}"
                 }],
                 {{if gt .AlertCnt 1}}[{
                     "tag": "text",
                     "text": "🔔 "
                 }, {
                     "tag": "text",
-                    "text": "Grouped alerts：",
-                    "text_type": "bold"
+                    "text": "Grouped alerts: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{.AlertCnt}}\\n"
+                    "text": "{{.AlertCnt}}"
                 }],{{end}}
                 {{if .Labels.resource}}[{
                     "tag": "text",
                     "text": "📋 "
                 }, {
                     "tag": "text",
-                    "text": "Alert targets：",
-                    "text_type": "bold"
+                    "text": "Resources: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{toHtml (joinAlertLabels . "resource" ", ")}}\\n"
+                    "text": {{printf "%q" (print (joinAlertLabels . "resource" ","))}}
                 }],{{end}}
                 {{if .Description}}[{
                     "tag": "text",
                     "text": "📝 "
                 }, {
                     "tag": "text",
-                    "text": "Description：",
-                    "text_type": "bold"
+                    "text": "Description: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{toHtml .Description}}\\n"
+                    "text": {{printf "%q" (print .Description)}}
                 }],{{end}}
                 {{if gt (len .Responders) 0}}[{
                     "tag": "text",
                     "text": "👨‍💻 "
                 }, {
                     "tag": "text",
-                    "text": "Responders：",
-                    "text_type": "bold"
+                    "text": "Responders: ",
+                    "style": ["bold"]
                 }, {
                     "tag": "text",
-                    "text": "{{range .Responders}}@{{.PersonName}} {{end}}\\n"
+                    "text": "{{range .Responders}}@{{.PersonName}} {{end}}"
                 }],{{end}}
                 [{
                     "tag": "a",
@@ -6665,8 +6697,22 @@ msg_type is required, value should be post
                 },{
                     "tag": "a",
                     "href": "{{.DetailUrl}}?ack=1",
-                    "text": "Acknowledge"
+                    "text": "Ack"
+                }]
+                {{if or .IsFlapping .IsInStorm}},{{end}}
+                {{if .IsFlapping}}
+                [{
+                    "tag": "text",
+                    "text": "\\n 🔴 The incident triggers and recovers frequently, {{if .Flapping.MuteMinutes}}new notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), {{end}}it is recommended to optimize the alerting strategy."
+                }]
+                {{end}}
+                {{if and .IsFlapping .IsInStorm}},{{end}}
+                {{if .IsInStorm}}
+                [{
+                    "tag": "text",
+                    "text": "\\n 🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!"
                 }]
+                {{end}}
             ]
         }
     }
@@ -6800,94 +6846,100 @@ Responders: {{range .Responders}}@{{.PersonName}} {{end}}{{end}}
 - If no custom content is set, the system default template will be used to display key information:
 
 \`\`\`json
-{"head": {
-    "text": "{{fireReason .}}INC [#{{.Num}}] {{toHtml .Title}}",
+{
+"head": {
+  "text": "{{fireReason .}}INC [#{{.Num}}] {{.Title}}",
+  "style": {
+    "bold": true,
+    "italic": false,
+    "color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
+  }
+},
+"body": [
+  {
+    "type": "message",
+    "text": {{printf "%q" (print "Channel: " .ChannelName)}},
     "style": {
-      "bold": true,
+      "bold": false,
+      "italic": false
+    }
+  },
+  {
+    "type": "message",
+    "text": "Severity: {{.IncidentSeverity}}",
+    "style": {
+      "bold": false,
       "italic": false,
-      "color": "{{$s := serverityToColor .IncidentSeverity}}{{toHtml $s}}"
+      "color": "{{$s := serverityToColor .IncidentSeverity}}{{$s}}"
     }
   },
-  "body": [
-    {
-      "type": "message",
-      "text": "Channel: {{if .ChannelName}}{{.ChannelName}}{{else}}None{{end}}",
-      "style": {
-        "bold": false,
-        "italic": false
-      }
-    },
-    {
-      "type": "message",
-      "text": "Severity: {{.IncidentSeverity}}",
-      "style": {
-        "bold": false,
-        "italic": false,
-        "color": "{{$s := serverityToColor .IncidentSeverity}}{{toHtml $s}}"
-      }
-    },
-    {
-      "type": "message",
-      "text": "Duration: {{ago .StartTime}}{{if gt .AlertCnt 1}}",
-      "style": {
-        "bold": false,
-        "italic": false
-      }
-    },
-    {
-      "type": "message",
-      "text": "Grouped alerts: {{.AlertCnt}}{{end}}{{if .Labels.resource}}",
-      "style": {
-        "bold": false,
-        "italic": false
-      }
-    },
-    {
-        "type": "message",
-        "text": "Alert targets: {{.Labels.resource}}{{end}}{{if .Description}}",
-        "style": {
-          "bold": false,
-          "italic": false
-        }
-      },
-    {
+  {
+    "type": "message",
+    "text": "{{if .AlertCnt}}Grouped alerts: {{.AlertCnt}}{{end}}",
+    "style": {
+      "bold": false,
+      "italic": false
+    }
+  },
+  {{if .Labels.resource}}
+  {
       "type": "message",
-      "text": "Description: {{toHtml .Description}}{{end}}{{if gt (len .Responders) 0}}",
+      "text": {{printf "%q" (print "Resources: " (joinAlertLabels . "resource" ", "))}},
       "style": {
         "bold": false,
         "italic": false
       }
-    },
-    {
+  },
+  {{end}}{{if .Labels.body_text}}
+  {
       "type": "message",
-      "text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}{{end}}",
+      "text": {{printf "%q" (print "Description: " .Labels.body_text)}},
       "style": {
         "bold": false,
         "italic": false
       }
-    },
-    {
-        "type": "message",
-        "text": "View Details",
-        "link": "{{.DetailUrl}}{{if .IsFlapping}}"
-    },
-    {
-      "type": "message",
-      "text": "Note: The current incident status is changing frequently. Notifications will be suppressed for {{.Flapping.MuteMinutes}} minutes. Please optimize your alert policy.{{end}}{{if .IsInStorm}}",
-      "style": {
-        "bold": true,
-        "italic": false
-      }
-    },
-    {
+  },
+  {{else if .Description}}
+  {
+    "type": "message",
+    "text": {{printf "%q" (print "Description: " .Description)}},
+    "style": {
+      "bold": false,
+      "italic": false
+    }
+  },
+  {{end}}{{if gt (len .Responders) 0}}
+  {
+    "type": "message",
+    "text": "Responders: {{range .Responders}}@{{.PersonName}}{{end}}",
+    "style": {
+      "bold": false,
+      "italic": false
+    }
+  },
+  {{end}}
+  {
       "type": "message",
-      "text": "Note: The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm. Please handle with urgency!{{end}}",
-      "style": {
-        "bold": true,
-        "italic": false
-      }
+      "text": "Details",
+      "link": {{printf "%q" .DetailUrl}}
+  },
+  {
+    "type": "message",
+    "text": "{{if .IsFlapping}}🔴 The current incident status changes frequently, notifications will be muted for {{.Flapping.MuteMinutes}} minute(s), it is recommended to optimize the alerting strategy.{{end}}",
+    "style": {
+      "bold": true,
+      "italic": false
     }
-  ]
+  },
+  {
+    "type": "message",
+    "text": "{{if .IsInStorm}}🔴 The current incident has grouped {{.AlertCnt}} alerts, triggering an alert storm, please handle it urgently!{{end}}",
+    "style": {
+      "bold": true,
+      "italic": false
+    }
+  }
+]
 }
 \`\`\`
 </div>