evo360-types 1.3.644 → 1.3.651

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Files changed (15) hide show
  1. package/dist/apps/evo-csq/zod-schemas.d.ts +322 -54
  2. package/dist/apps/evo-csq/zod-schemas.js +18 -1
  3. package/dist/apps/evo-csq/zod-schemas.ts +18 -1
  4. package/dist/apps/evo-finops/zod-schemas.d.ts +776 -67
  5. package/dist/apps/evo-finops/zod-schemas.js +29 -5
  6. package/dist/apps/evo-finops/zod-schemas.ts +29 -5
  7. package/dist/types/evo-csq/index.d.ts +47 -2
  8. package/dist/types/evo-csq/index.ts +54 -1
  9. package/dist/types/evo-finops/common/billing.d.ts +27 -3
  10. package/dist/types/evo-finops/common/billing.ts +27 -2
  11. package/dist/types/evo-finops/common/payment-method.d.ts +2 -0
  12. package/dist/types/evo-finops/common/payment-method.ts +2 -0
  13. package/dist/types/evo-finops/providers/asaas/asaas_provider.d.ts +16 -2
  14. package/dist/types/evo-finops/providers/asaas/asaas_provider.ts +17 -2
  15. package/package.json +1 -1
package/dist/apps/evo-csq/zod-schemas.d.ts CHANGED
@@ -73,6 +73,26 @@ export declare const zCsqAlertSchema: z.ZodObject<{
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  resolved_note: z.ZodOptional<z.ZodString>;
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  appointment_id: z.ZodOptional<z.ZodString>;
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  calendar_id: z.ZodOptional<z.ZodString>;
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+ /** feat-206 F6a: claim que gerou o alerta de agenda (rechecagem tardia). */
77
+ appointment_claim: z.ZodOptional<z.ZodObject<{
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+ date: z.ZodString;
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+ time: z.ZodOptional<z.ZodString>;
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+ professional: z.ZodOptional<z.ZodString>;
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+ patient_name: z.ZodOptional<z.ZodString>;
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+ modality: z.ZodOptional<z.ZodString>;
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+ }, "strip", z.ZodTypeAny, {
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+ date: string;
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+ time?: string | undefined;
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+ professional?: string | undefined;
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+ patient_name?: string | undefined;
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+ modality?: string | undefined;
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+ }, {
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+ date: string;
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+ time?: string | undefined;
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+ professional?: string | undefined;
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+ patient_name?: string | undefined;
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+ modality?: string | undefined;
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+ }>>;
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  first_seen_ticket_id: z.ZodString;
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  created_at: z.ZodEffects<z.ZodDate, Date, unknown>;
78
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  }, "strip", z.ZodTypeAny, {
@@ -100,6 +120,13 @@ export declare const zCsqAlertSchema: z.ZodObject<{
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  resolved_in_ticket?: string | undefined;
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  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
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  resolved_note?: string | undefined;
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+ appointment_claim?: {
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+ date: string;
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+ time?: string | undefined;
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+ professional?: string | undefined;
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+ patient_name?: string | undefined;
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+ modality?: string | undefined;
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+ } | undefined;
103
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  }, {
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  code: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA";
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  status: "open" | "resolved";
@@ -125,6 +152,13 @@ export declare const zCsqAlertSchema: z.ZodObject<{
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  resolved_in_ticket?: string | undefined;
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  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
127
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  resolved_note?: string | undefined;
155
+ appointment_claim?: {
156
+ date: string;
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+ time?: string | undefined;
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+ professional?: string | undefined;
159
+ patient_name?: string | undefined;
160
+ modality?: string | undefined;
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+ } | undefined;
128
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  }>;
129
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  export declare const zCsqIndicatorsSetSchema: z.ZodObject<{
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  frt_min: z.ZodNullable<z.ZodNumber>;
@@ -1160,6 +1194,8 @@ export declare const zCsqClaimAppointmentInformedSchema: z.ZodObject<{
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  modality: z.ZodOptional<z.ZodString>;
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  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
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  patient_name: z.ZodOptional<z.ZodString>;
1197
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
1198
+ superseded: z.ZodOptional<z.ZodBoolean>;
1163
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  evidence: z.ZodArray<z.ZodObject<{
1164
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  message_id: z.ZodString;
1165
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  ticket_id: z.ZodString;
@@ -1187,8 +1223,9 @@ export declare const zCsqClaimAppointmentInformedSchema: z.ZodObject<{
1187
1223
  }[];
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  time?: string | undefined;
1189
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  professional?: string | undefined;
1190
- modality?: string | undefined;
1191
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  patient_name?: string | undefined;
1227
+ modality?: string | undefined;
1228
+ superseded?: boolean | undefined;
1192
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  }, {
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  type: "appointment_informed";
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  date: string;
@@ -1200,8 +1237,9 @@ export declare const zCsqClaimAppointmentInformedSchema: z.ZodObject<{
1200
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  }[];
1201
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  time?: string | undefined;
1202
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  professional?: string | undefined;
1203
- modality?: string | undefined;
1204
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  patient_name?: string | undefined;
1241
+ modality?: string | undefined;
1242
+ superseded?: boolean | undefined;
1205
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  }>;
1206
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  export declare const zCsqClaimPromiseSchema: z.ZodObject<{
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  type: z.ZodLiteral<"promise">;
@@ -1536,6 +1574,8 @@ export declare const zCsqClaimSchema: z.ZodDiscriminatedUnion<"type", [z.ZodObje
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  modality: z.ZodOptional<z.ZodString>;
1537
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  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
1538
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  patient_name: z.ZodOptional<z.ZodString>;
1577
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
1578
+ superseded: z.ZodOptional<z.ZodBoolean>;
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  evidence: z.ZodArray<z.ZodObject<{
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  message_id: z.ZodString;
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  ticket_id: z.ZodString;
@@ -1563,8 +1603,9 @@ export declare const zCsqClaimSchema: z.ZodDiscriminatedUnion<"type", [z.ZodObje
1563
1603
  }[];
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  time?: string | undefined;
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  professional?: string | undefined;
1566
- modality?: string | undefined;
1567
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  patient_name?: string | undefined;
1607
+ modality?: string | undefined;
1608
+ superseded?: boolean | undefined;
1568
1609
  }, {
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  type: "appointment_informed";
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  date: string;
@@ -1576,8 +1617,9 @@ export declare const zCsqClaimSchema: z.ZodDiscriminatedUnion<"type", [z.ZodObje
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  }[];
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  time?: string | undefined;
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  professional?: string | undefined;
1579
- modality?: string | undefined;
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  patient_name?: string | undefined;
1621
+ modality?: string | undefined;
1622
+ superseded?: boolean | undefined;
1581
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  }>, z.ZodObject<{
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  type: z.ZodLiteral<"promise">;
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  what: z.ZodString;
@@ -1897,15 +1939,16 @@ export declare const zCsqClaimTypeSchema: z.ZodEnum<["appointment_informed", "pr
1897
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  /** Linha da tabela "o que foi dito x o que consta" (report-spec §2.5). */
1898
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  export declare const zCsqCrossCheckSchema: z.ZodObject<{
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  claim_type: z.ZodEnum<["appointment_informed", "promise", "data_collected", "required_data", "outcome", "question_requires_answer", "first_concrete_offer", "patient_status", "price_informed"]>;
1900
- result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive"]>;
1942
+ result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive", "cancelled_after"]>;
1901
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  expected: z.ZodString;
1902
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  found: z.ZodNullable<z.ZodString>;
1903
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  alert_code: z.ZodOptional<z.ZodEnum<["AGENDAMENTO_INFORMADO_NAO_REGISTRADO", "AGENDAMENTO_DIVERGENTE", "AGENDAMENTO_SOBREPOSTO", "PACIENTE_NAO_VINCULADO", "CONTRADICAO_PREMISSA_ANTERIOR", "ORIENTACAO_CLINICA_INDEVIDA", "POLITICA_VIOLADA", "ULTIMA_MENSAGEM_SEM_RESPOSTA", "PERGUNTA_NAO_RESPONDIDA", "PROMESSA_NAO_CUMPRIDA", "IDENTIDADE_ERRADA", "DADO_JA_INFORMADO_RECOLETADO", "DADO_OBRIGATORIO_NAO_COLETADO", "FLUXO_VENDA_NAO_SEGUIDO", "MOTIVO_ENCERRAMENTO_INCOMPATIVEL", "SLA_RESPOSTA_ALTO", "LEAD_QUENTE_SEM_FOLLOWUP", "LEAD_ORIGEM_INCONSISTENTE", "LEAD_QUALIFICACAO_INCONSISTENTE", "AUTOMACAO_CONFLITANTE", "DADO_SENSIVEL_SOLICITADO", "URGENCIA_NAO_ENCAMINHADA", "NF_NAO_ENVIADA", "COBRANCA_NAO_ENVIADA"]>>;
1904
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  note: z.ZodOptional<z.ZodString>;
1905
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  appointment_id: z.ZodOptional<z.ZodString>;
1906
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  calendar_id: z.ZodOptional<z.ZodString>;
1949
+ matched_by: z.ZodOptional<z.ZodEnum<["linked", "phone", "name", "name_fuzzy"]>>;
1907
1950
  }, "strip", z.ZodTypeAny, {
1908
- result: "match" | "inconclusive" | "mismatch" | "missing";
1951
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
1909
1952
  expected: string;
1910
1953
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
1911
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  found: string | null;
@@ -1913,8 +1956,9 @@ export declare const zCsqCrossCheckSchema: z.ZodObject<{
1913
1956
  note?: string | undefined;
1914
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  appointment_id?: string | undefined;
1915
1958
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
1959
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
1916
1960
  }, {
1917
- result: "match" | "inconclusive" | "mismatch" | "missing";
1961
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
1918
1962
  expected: string;
1919
1963
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
1920
1964
  found: string | null;
@@ -1922,6 +1966,7 @@ export declare const zCsqCrossCheckSchema: z.ZodObject<{
1922
1966
  note?: string | undefined;
1923
1967
  appointment_id?: string | undefined;
1924
1968
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
1969
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
1925
1970
  }>;
1926
1971
  export declare const zCsqCriterionScoreSchema: z.ZodObject<{
1927
1972
  pillar: z.ZodEnum<["coerencia_historico", "roteiro_conversao", "acuracidade", "responsividade", "cordialidade_linguagem"]>;
@@ -2247,16 +2292,16 @@ export declare const zCsqReviewSchema: z.ZodObject<{
2247
2292
  reviewed_at?: unknown;
2248
2293
  }>;
2249
2294
  export declare const zCsqTriageModeSchema: z.ZodEnum<["skip_llm", "full_review"]>;
2250
- export declare const zCsqTriageReasonSchema: z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>;
2295
+ export declare const zCsqTriageReasonSchema: z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>;
2251
2296
  export declare const zCsqTriageDecisionSchema: z.ZodObject<{
2252
2297
  mode: z.ZodEnum<["skip_llm", "full_review"]>;
2253
- reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">;
2298
+ reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">;
2254
2299
  }, "strip", z.ZodTypeAny, {
2255
2300
  mode: "skip_llm" | "full_review";
2256
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
2301
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
2257
2302
  }, {
2258
2303
  mode: "skip_llm" | "full_review";
2259
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
2304
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
2260
2305
  }>;
2261
2306
  export declare const zCsqPromptBlockUsageSchema: z.ZodObject<{
2262
2307
  name: z.ZodString;
@@ -2281,7 +2326,7 @@ export declare const zCsqTrailEntrySchema: z.ZodObject<{
2281
2326
  alerts_new: z.ZodNumber;
2282
2327
  alerts_resolved: z.ZodNumber;
2283
2328
  judge: z.ZodOptional<z.ZodEnum<["judged", "skipped"]>>;
2284
- triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
2329
+ triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
2285
2330
  }, "strip", z.ZodTypeAny, {
2286
2331
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
2287
2332
  ticket_id: string;
@@ -2292,7 +2337,7 @@ export declare const zCsqTrailEntrySchema: z.ZodObject<{
2292
2337
  alerts_new: number;
2293
2338
  alerts_resolved: number;
2294
2339
  judge?: "skipped" | "judged" | undefined;
2295
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
2340
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
2296
2341
  }, {
2297
2342
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
2298
2343
  ticket_id: string;
@@ -2303,7 +2348,7 @@ export declare const zCsqTrailEntrySchema: z.ZodObject<{
2303
2348
  evaluated_at?: unknown;
2304
2349
  closed_at?: unknown;
2305
2350
  judge?: "skipped" | "judged" | undefined;
2306
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
2351
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
2307
2352
  }>;
2308
2353
  /** Resumo denormalizado gravado em `ticket.csq`. */
2309
2354
  export declare const zCsqTicketSummarySchema: z.ZodObject<{
@@ -3077,6 +3122,8 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3077
3122
  modality: z.ZodOptional<z.ZodString>;
3078
3123
  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
3079
3124
  patient_name: z.ZodOptional<z.ZodString>;
3125
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
3126
+ superseded: z.ZodOptional<z.ZodBoolean>;
3080
3127
  evidence: z.ZodArray<z.ZodObject<{
3081
3128
  message_id: z.ZodString;
3082
3129
  ticket_id: z.ZodString;
@@ -3104,8 +3151,9 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3104
3151
  }[];
3105
3152
  time?: string | undefined;
3106
3153
  professional?: string | undefined;
3107
- modality?: string | undefined;
3108
3154
  patient_name?: string | undefined;
3155
+ modality?: string | undefined;
3156
+ superseded?: boolean | undefined;
3109
3157
  }, {
3110
3158
  type: "appointment_informed";
3111
3159
  date: string;
@@ -3117,8 +3165,9 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3117
3165
  }[];
3118
3166
  time?: string | undefined;
3119
3167
  professional?: string | undefined;
3120
- modality?: string | undefined;
3121
3168
  patient_name?: string | undefined;
3169
+ modality?: string | undefined;
3170
+ superseded?: boolean | undefined;
3122
3171
  }>, z.ZodObject<{
3123
3172
  type: z.ZodLiteral<"promise">;
3124
3173
  what: z.ZodString;
@@ -3513,6 +3562,26 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3513
3562
  resolved_note: z.ZodOptional<z.ZodString>;
3514
3563
  appointment_id: z.ZodOptional<z.ZodString>;
3515
3564
  calendar_id: z.ZodOptional<z.ZodString>;
3565
+ /** feat-206 F6a: claim que gerou o alerta de agenda (rechecagem tardia). */
3566
+ appointment_claim: z.ZodOptional<z.ZodObject<{
3567
+ date: z.ZodString;
3568
+ time: z.ZodOptional<z.ZodString>;
3569
+ professional: z.ZodOptional<z.ZodString>;
3570
+ patient_name: z.ZodOptional<z.ZodString>;
3571
+ modality: z.ZodOptional<z.ZodString>;
3572
+ }, "strip", z.ZodTypeAny, {
3573
+ date: string;
3574
+ time?: string | undefined;
3575
+ professional?: string | undefined;
3576
+ patient_name?: string | undefined;
3577
+ modality?: string | undefined;
3578
+ }, {
3579
+ date: string;
3580
+ time?: string | undefined;
3581
+ professional?: string | undefined;
3582
+ patient_name?: string | undefined;
3583
+ modality?: string | undefined;
3584
+ }>>;
3516
3585
  first_seen_ticket_id: z.ZodString;
3517
3586
  created_at: z.ZodEffects<z.ZodDate, Date, unknown>;
3518
3587
  }, "strip", z.ZodTypeAny, {
@@ -3540,6 +3609,13 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3540
3609
  resolved_in_ticket?: string | undefined;
3541
3610
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
3542
3611
  resolved_note?: string | undefined;
3612
+ appointment_claim?: {
3613
+ date: string;
3614
+ time?: string | undefined;
3615
+ professional?: string | undefined;
3616
+ patient_name?: string | undefined;
3617
+ modality?: string | undefined;
3618
+ } | undefined;
3543
3619
  }, {
3544
3620
  code: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA";
3545
3621
  status: "open" | "resolved";
@@ -3565,6 +3641,13 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3565
3641
  resolved_in_ticket?: string | undefined;
3566
3642
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
3567
3643
  resolved_note?: string | undefined;
3644
+ appointment_claim?: {
3645
+ date: string;
3646
+ time?: string | undefined;
3647
+ professional?: string | undefined;
3648
+ patient_name?: string | undefined;
3649
+ modality?: string | undefined;
3650
+ } | undefined;
3568
3651
  }>, "many">;
3569
3652
  /** Fingerprints de alertas anteriores resolvidos neste atendimento. */
3570
3653
  resolved_alert_ids: z.ZodArray<z.ZodString, "many">;
@@ -3718,8 +3801,9 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3718
3801
  }[];
3719
3802
  time?: string | undefined;
3720
3803
  professional?: string | undefined;
3721
- modality?: string | undefined;
3722
3804
  patient_name?: string | undefined;
3805
+ modality?: string | undefined;
3806
+ superseded?: boolean | undefined;
3723
3807
  } | {
3724
3808
  type: "promise";
3725
3809
  evidence: {
@@ -3836,6 +3920,13 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3836
3920
  resolved_in_ticket?: string | undefined;
3837
3921
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
3838
3922
  resolved_note?: string | undefined;
3923
+ appointment_claim?: {
3924
+ date: string;
3925
+ time?: string | undefined;
3926
+ professional?: string | undefined;
3927
+ patient_name?: string | undefined;
3928
+ modality?: string | undefined;
3929
+ } | undefined;
3839
3930
  }[];
3840
3931
  highlights: string[];
3841
3932
  improvements: string[];
@@ -3974,8 +4065,9 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
3974
4065
  }[];
3975
4066
  time?: string | undefined;
3976
4067
  professional?: string | undefined;
3977
- modality?: string | undefined;
3978
4068
  patient_name?: string | undefined;
4069
+ modality?: string | undefined;
4070
+ superseded?: boolean | undefined;
3979
4071
  } | {
3980
4072
  type: "promise";
3981
4073
  evidence: {
@@ -4092,6 +4184,13 @@ export declare const zCsqJudgeOutputSchema: z.ZodObject<{
4092
4184
  resolved_in_ticket?: string | undefined;
4093
4185
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
4094
4186
  resolved_note?: string | undefined;
4187
+ appointment_claim?: {
4188
+ date: string;
4189
+ time?: string | undefined;
4190
+ professional?: string | undefined;
4191
+ patient_name?: string | undefined;
4192
+ modality?: string | undefined;
4193
+ } | undefined;
4095
4194
  }[];
4096
4195
  highlights: string[];
4097
4196
  improvements: string[];
@@ -4119,28 +4218,34 @@ export declare const zCsqAppointmentFactSchema: z.ZodObject<{
4119
4218
  professional_name: z.ZodOptional<z.ZodString>;
4120
4219
  modality: z.ZodOptional<z.ZodString>;
4121
4220
  created_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
4221
+ removed: z.ZodOptional<z.ZodEnum<["deleted", "cancelled"]>>;
4222
+ removed_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
4122
4223
  }, "strip", z.ZodTypeAny, {
4123
4224
  id: string;
4124
4225
  calendar_id: string;
4125
4226
  start_at: Date;
4126
4227
  status?: string | undefined;
4127
4228
  created_at?: Date | undefined;
4229
+ removed?: "cancelled" | "deleted" | undefined;
4128
4230
  patient_id?: string | undefined;
4129
4231
  modality?: string | undefined;
4130
4232
  end_at?: Date | undefined;
4131
4233
  status_base?: string | undefined;
4132
4234
  professional_name?: string | undefined;
4235
+ removed_at?: Date | undefined;
4133
4236
  }, {
4134
4237
  id: string;
4135
4238
  calendar_id: string;
4136
4239
  status?: string | undefined;
4137
4240
  created_at?: unknown;
4241
+ removed?: "cancelled" | "deleted" | undefined;
4138
4242
  patient_id?: string | undefined;
4139
4243
  modality?: string | undefined;
4140
4244
  start_at?: unknown;
4141
4245
  end_at?: unknown;
4142
4246
  status_base?: string | undefined;
4143
4247
  professional_name?: string | undefined;
4248
+ removed_at?: unknown;
4144
4249
  }>;
4145
4250
  export declare const zCsqOverlapAppointmentFactSchema: z.ZodObject<{
4146
4251
  id: z.ZodString;
@@ -4318,28 +4423,34 @@ export declare const zCsqSystemFactsSchema: z.ZodObject<{
4318
4423
  professional_name: z.ZodOptional<z.ZodString>;
4319
4424
  modality: z.ZodOptional<z.ZodString>;
4320
4425
  created_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
4426
+ removed: z.ZodOptional<z.ZodEnum<["deleted", "cancelled"]>>;
4427
+ removed_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
4321
4428
  }, "strip", z.ZodTypeAny, {
4322
4429
  id: string;
4323
4430
  calendar_id: string;
4324
4431
  start_at: Date;
4325
4432
  status?: string | undefined;
4326
4433
  created_at?: Date | undefined;
4434
+ removed?: "cancelled" | "deleted" | undefined;
4327
4435
  patient_id?: string | undefined;
4328
4436
  modality?: string | undefined;
4329
4437
  end_at?: Date | undefined;
4330
4438
  status_base?: string | undefined;
4331
4439
  professional_name?: string | undefined;
4440
+ removed_at?: Date | undefined;
4332
4441
  }, {
4333
4442
  id: string;
4334
4443
  calendar_id: string;
4335
4444
  status?: string | undefined;
4336
4445
  created_at?: unknown;
4446
+ removed?: "cancelled" | "deleted" | undefined;
4337
4447
  patient_id?: string | undefined;
4338
4448
  modality?: string | undefined;
4339
4449
  start_at?: unknown;
4340
4450
  end_at?: unknown;
4341
4451
  status_base?: string | undefined;
4342
4452
  professional_name?: string | undefined;
4453
+ removed_at?: unknown;
4343
4454
  }>, "many">;
4344
4455
  overlaps: z.ZodArray<z.ZodObject<{
4345
4456
  professional_name: z.ZodOptional<z.ZodString>;
@@ -4500,11 +4611,13 @@ export declare const zCsqSystemFactsSchema: z.ZodObject<{
4500
4611
  start_at: Date;
4501
4612
  status?: string | undefined;
4502
4613
  created_at?: Date | undefined;
4614
+ removed?: "cancelled" | "deleted" | undefined;
4503
4615
  patient_id?: string | undefined;
4504
4616
  modality?: string | undefined;
4505
4617
  end_at?: Date | undefined;
4506
4618
  status_base?: string | undefined;
4507
4619
  professional_name?: string | undefined;
4620
+ removed_at?: Date | undefined;
4508
4621
  }[];
4509
4622
  tags: string[];
4510
4623
  capture_data: Record<string, unknown> | null;
@@ -4560,12 +4673,14 @@ export declare const zCsqSystemFactsSchema: z.ZodObject<{
4560
4673
  calendar_id: string;
4561
4674
  status?: string | undefined;
4562
4675
  created_at?: unknown;
4676
+ removed?: "cancelled" | "deleted" | undefined;
4563
4677
  patient_id?: string | undefined;
4564
4678
  modality?: string | undefined;
4565
4679
  start_at?: unknown;
4566
4680
  end_at?: unknown;
4567
4681
  status_base?: string | undefined;
4568
4682
  professional_name?: string | undefined;
4683
+ removed_at?: unknown;
4569
4684
  }[];
4570
4685
  tags: string[];
4571
4686
  capture_data: Record<string, unknown> | null;
@@ -5284,28 +5399,34 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
5284
5399
  professional_name: z.ZodOptional<z.ZodString>;
5285
5400
  modality: z.ZodOptional<z.ZodString>;
5286
5401
  created_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
5402
+ removed: z.ZodOptional<z.ZodEnum<["deleted", "cancelled"]>>;
5403
+ removed_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
5287
5404
  }, "strip", z.ZodTypeAny, {
5288
5405
  id: string;
5289
5406
  calendar_id: string;
5290
5407
  start_at: Date;
5291
5408
  status?: string | undefined;
5292
5409
  created_at?: Date | undefined;
5410
+ removed?: "cancelled" | "deleted" | undefined;
5293
5411
  patient_id?: string | undefined;
5294
5412
  modality?: string | undefined;
5295
5413
  end_at?: Date | undefined;
5296
5414
  status_base?: string | undefined;
5297
5415
  professional_name?: string | undefined;
5416
+ removed_at?: Date | undefined;
5298
5417
  }, {
5299
5418
  id: string;
5300
5419
  calendar_id: string;
5301
5420
  status?: string | undefined;
5302
5421
  created_at?: unknown;
5422
+ removed?: "cancelled" | "deleted" | undefined;
5303
5423
  patient_id?: string | undefined;
5304
5424
  modality?: string | undefined;
5305
5425
  start_at?: unknown;
5306
5426
  end_at?: unknown;
5307
5427
  status_base?: string | undefined;
5308
5428
  professional_name?: string | undefined;
5429
+ removed_at?: unknown;
5309
5430
  }>, "many">;
5310
5431
  overlaps: z.ZodArray<z.ZodObject<{
5311
5432
  professional_name: z.ZodOptional<z.ZodString>;
@@ -5466,11 +5587,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
5466
5587
  start_at: Date;
5467
5588
  status?: string | undefined;
5468
5589
  created_at?: Date | undefined;
5590
+ removed?: "cancelled" | "deleted" | undefined;
5469
5591
  patient_id?: string | undefined;
5470
5592
  modality?: string | undefined;
5471
5593
  end_at?: Date | undefined;
5472
5594
  status_base?: string | undefined;
5473
5595
  professional_name?: string | undefined;
5596
+ removed_at?: Date | undefined;
5474
5597
  }[];
5475
5598
  tags: string[];
5476
5599
  capture_data: Record<string, unknown> | null;
@@ -5526,12 +5649,14 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
5526
5649
  calendar_id: string;
5527
5650
  status?: string | undefined;
5528
5651
  created_at?: unknown;
5652
+ removed?: "cancelled" | "deleted" | undefined;
5529
5653
  patient_id?: string | undefined;
5530
5654
  modality?: string | undefined;
5531
5655
  start_at?: unknown;
5532
5656
  end_at?: unknown;
5533
5657
  status_base?: string | undefined;
5534
5658
  professional_name?: string | undefined;
5659
+ removed_at?: unknown;
5535
5660
  }[];
5536
5661
  tags: string[];
5537
5662
  capture_data: Record<string, unknown> | null;
@@ -6233,6 +6358,8 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6233
6358
  modality: z.ZodOptional<z.ZodString>;
6234
6359
  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
6235
6360
  patient_name: z.ZodOptional<z.ZodString>;
6361
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
6362
+ superseded: z.ZodOptional<z.ZodBoolean>;
6236
6363
  evidence: z.ZodArray<z.ZodObject<{
6237
6364
  message_id: z.ZodString;
6238
6365
  ticket_id: z.ZodString;
@@ -6260,8 +6387,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6260
6387
  }[];
6261
6388
  time?: string | undefined;
6262
6389
  professional?: string | undefined;
6263
- modality?: string | undefined;
6264
6390
  patient_name?: string | undefined;
6391
+ modality?: string | undefined;
6392
+ superseded?: boolean | undefined;
6265
6393
  }, {
6266
6394
  type: "appointment_informed";
6267
6395
  date: string;
@@ -6273,8 +6401,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6273
6401
  }[];
6274
6402
  time?: string | undefined;
6275
6403
  professional?: string | undefined;
6276
- modality?: string | undefined;
6277
6404
  patient_name?: string | undefined;
6405
+ modality?: string | undefined;
6406
+ superseded?: boolean | undefined;
6278
6407
  }>, z.ZodObject<{
6279
6408
  type: z.ZodLiteral<"promise">;
6280
6409
  what: z.ZodString;
@@ -6592,15 +6721,16 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6592
6721
  }>]>, "many">;
6593
6722
  cross_checks: z.ZodArray<z.ZodObject<{
6594
6723
  claim_type: z.ZodEnum<["appointment_informed", "promise", "data_collected", "required_data", "outcome", "question_requires_answer", "first_concrete_offer", "patient_status", "price_informed"]>;
6595
- result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive"]>;
6724
+ result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive", "cancelled_after"]>;
6596
6725
  expected: z.ZodString;
6597
6726
  found: z.ZodNullable<z.ZodString>;
6598
6727
  alert_code: z.ZodOptional<z.ZodEnum<["AGENDAMENTO_INFORMADO_NAO_REGISTRADO", "AGENDAMENTO_DIVERGENTE", "AGENDAMENTO_SOBREPOSTO", "PACIENTE_NAO_VINCULADO", "CONTRADICAO_PREMISSA_ANTERIOR", "ORIENTACAO_CLINICA_INDEVIDA", "POLITICA_VIOLADA", "ULTIMA_MENSAGEM_SEM_RESPOSTA", "PERGUNTA_NAO_RESPONDIDA", "PROMESSA_NAO_CUMPRIDA", "IDENTIDADE_ERRADA", "DADO_JA_INFORMADO_RECOLETADO", "DADO_OBRIGATORIO_NAO_COLETADO", "FLUXO_VENDA_NAO_SEGUIDO", "MOTIVO_ENCERRAMENTO_INCOMPATIVEL", "SLA_RESPOSTA_ALTO", "LEAD_QUENTE_SEM_FOLLOWUP", "LEAD_ORIGEM_INCONSISTENTE", "LEAD_QUALIFICACAO_INCONSISTENTE", "AUTOMACAO_CONFLITANTE", "DADO_SENSIVEL_SOLICITADO", "URGENCIA_NAO_ENCAMINHADA", "NF_NAO_ENVIADA", "COBRANCA_NAO_ENVIADA"]>>;
6599
6728
  note: z.ZodOptional<z.ZodString>;
6600
6729
  appointment_id: z.ZodOptional<z.ZodString>;
6601
6730
  calendar_id: z.ZodOptional<z.ZodString>;
6731
+ matched_by: z.ZodOptional<z.ZodEnum<["linked", "phone", "name", "name_fuzzy"]>>;
6602
6732
  }, "strip", z.ZodTypeAny, {
6603
- result: "match" | "inconclusive" | "mismatch" | "missing";
6733
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
6604
6734
  expected: string;
6605
6735
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
6606
6736
  found: string | null;
@@ -6608,8 +6738,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6608
6738
  note?: string | undefined;
6609
6739
  appointment_id?: string | undefined;
6610
6740
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
6741
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
6611
6742
  }, {
6612
- result: "match" | "inconclusive" | "mismatch" | "missing";
6743
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
6613
6744
  expected: string;
6614
6745
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
6615
6746
  found: string | null;
@@ -6617,6 +6748,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6617
6748
  note?: string | undefined;
6618
6749
  appointment_id?: string | undefined;
6619
6750
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
6751
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
6620
6752
  }>, "many">;
6621
6753
  criteria: z.ZodOptional<z.ZodArray<z.ZodObject<{
6622
6754
  pillar: z.ZodEnum<["coerencia_historico", "roteiro_conversao", "acuracidade", "responsividade", "cordialidade_linguagem"]>;
@@ -6774,6 +6906,26 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6774
6906
  resolved_note: z.ZodOptional<z.ZodString>;
6775
6907
  appointment_id: z.ZodOptional<z.ZodString>;
6776
6908
  calendar_id: z.ZodOptional<z.ZodString>;
6909
+ /** feat-206 F6a: claim que gerou o alerta de agenda (rechecagem tardia). */
6910
+ appointment_claim: z.ZodOptional<z.ZodObject<{
6911
+ date: z.ZodString;
6912
+ time: z.ZodOptional<z.ZodString>;
6913
+ professional: z.ZodOptional<z.ZodString>;
6914
+ patient_name: z.ZodOptional<z.ZodString>;
6915
+ modality: z.ZodOptional<z.ZodString>;
6916
+ }, "strip", z.ZodTypeAny, {
6917
+ date: string;
6918
+ time?: string | undefined;
6919
+ professional?: string | undefined;
6920
+ patient_name?: string | undefined;
6921
+ modality?: string | undefined;
6922
+ }, {
6923
+ date: string;
6924
+ time?: string | undefined;
6925
+ professional?: string | undefined;
6926
+ patient_name?: string | undefined;
6927
+ modality?: string | undefined;
6928
+ }>>;
6777
6929
  first_seen_ticket_id: z.ZodString;
6778
6930
  created_at: z.ZodEffects<z.ZodDate, Date, unknown>;
6779
6931
  }, "strip", z.ZodTypeAny, {
@@ -6801,6 +6953,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6801
6953
  resolved_in_ticket?: string | undefined;
6802
6954
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
6803
6955
  resolved_note?: string | undefined;
6956
+ appointment_claim?: {
6957
+ date: string;
6958
+ time?: string | undefined;
6959
+ professional?: string | undefined;
6960
+ patient_name?: string | undefined;
6961
+ modality?: string | undefined;
6962
+ } | undefined;
6804
6963
  }, {
6805
6964
  code: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA";
6806
6965
  status: "open" | "resolved";
@@ -6826,6 +6985,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
6826
6985
  resolved_in_ticket?: string | undefined;
6827
6986
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
6828
6987
  resolved_note?: string | undefined;
6988
+ appointment_claim?: {
6989
+ date: string;
6990
+ time?: string | undefined;
6991
+ professional?: string | undefined;
6992
+ patient_name?: string | undefined;
6993
+ modality?: string | undefined;
6994
+ } | undefined;
6829
6995
  }>, "many">;
6830
6996
  counts: z.ZodObject<{
6831
6997
  alerts_open: z.ZodNumber;
@@ -7044,7 +7210,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7044
7210
  alerts_new: z.ZodNumber;
7045
7211
  alerts_resolved: z.ZodNumber;
7046
7212
  judge: z.ZodOptional<z.ZodEnum<["judged", "skipped"]>>;
7047
- triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
7213
+ triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
7048
7214
  }, "strip", z.ZodTypeAny, {
7049
7215
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
7050
7216
  ticket_id: string;
@@ -7055,7 +7221,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7055
7221
  alerts_new: number;
7056
7222
  alerts_resolved: number;
7057
7223
  judge?: "skipped" | "judged" | undefined;
7058
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
7224
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
7059
7225
  }, {
7060
7226
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
7061
7227
  ticket_id: string;
@@ -7066,20 +7232,20 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7066
7232
  evaluated_at?: unknown;
7067
7233
  closed_at?: unknown;
7068
7234
  judge?: "skipped" | "judged" | undefined;
7069
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
7235
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
7070
7236
  }>, "many">;
7071
7237
  judge_error: z.ZodOptional<z.ZodString>;
7072
7238
  triage: z.ZodOptional<z.ZodObject<{
7073
7239
  mode: z.ZodEnum<["skip_llm", "full_review"]>;
7074
- reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">;
7240
+ reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">;
7075
7241
  }, "strip", z.ZodTypeAny, {
7076
7242
  mode: "skip_llm" | "full_review";
7077
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
7243
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
7078
7244
  }, {
7079
7245
  mode: "skip_llm" | "full_review";
7080
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
7246
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
7081
7247
  }>>;
7082
- judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
7248
+ judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
7083
7249
  }, "passthrough", z.ZodTypeAny, z.objectOutputType<{
7084
7250
  id: z.ZodString;
7085
7251
  ref: z.ZodAny;
@@ -7497,28 +7663,34 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7497
7663
  professional_name: z.ZodOptional<z.ZodString>;
7498
7664
  modality: z.ZodOptional<z.ZodString>;
7499
7665
  created_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
7666
+ removed: z.ZodOptional<z.ZodEnum<["deleted", "cancelled"]>>;
7667
+ removed_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
7500
7668
  }, "strip", z.ZodTypeAny, {
7501
7669
  id: string;
7502
7670
  calendar_id: string;
7503
7671
  start_at: Date;
7504
7672
  status?: string | undefined;
7505
7673
  created_at?: Date | undefined;
7674
+ removed?: "cancelled" | "deleted" | undefined;
7506
7675
  patient_id?: string | undefined;
7507
7676
  modality?: string | undefined;
7508
7677
  end_at?: Date | undefined;
7509
7678
  status_base?: string | undefined;
7510
7679
  professional_name?: string | undefined;
7680
+ removed_at?: Date | undefined;
7511
7681
  }, {
7512
7682
  id: string;
7513
7683
  calendar_id: string;
7514
7684
  status?: string | undefined;
7515
7685
  created_at?: unknown;
7686
+ removed?: "cancelled" | "deleted" | undefined;
7516
7687
  patient_id?: string | undefined;
7517
7688
  modality?: string | undefined;
7518
7689
  start_at?: unknown;
7519
7690
  end_at?: unknown;
7520
7691
  status_base?: string | undefined;
7521
7692
  professional_name?: string | undefined;
7693
+ removed_at?: unknown;
7522
7694
  }>, "many">;
7523
7695
  overlaps: z.ZodArray<z.ZodObject<{
7524
7696
  professional_name: z.ZodOptional<z.ZodString>;
@@ -7679,11 +7851,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7679
7851
  start_at: Date;
7680
7852
  status?: string | undefined;
7681
7853
  created_at?: Date | undefined;
7854
+ removed?: "cancelled" | "deleted" | undefined;
7682
7855
  patient_id?: string | undefined;
7683
7856
  modality?: string | undefined;
7684
7857
  end_at?: Date | undefined;
7685
7858
  status_base?: string | undefined;
7686
7859
  professional_name?: string | undefined;
7860
+ removed_at?: Date | undefined;
7687
7861
  }[];
7688
7862
  tags: string[];
7689
7863
  capture_data: Record<string, unknown> | null;
@@ -7739,12 +7913,14 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
7739
7913
  calendar_id: string;
7740
7914
  status?: string | undefined;
7741
7915
  created_at?: unknown;
7916
+ removed?: "cancelled" | "deleted" | undefined;
7742
7917
  patient_id?: string | undefined;
7743
7918
  modality?: string | undefined;
7744
7919
  start_at?: unknown;
7745
7920
  end_at?: unknown;
7746
7921
  status_base?: string | undefined;
7747
7922
  professional_name?: string | undefined;
7923
+ removed_at?: unknown;
7748
7924
  }[];
7749
7925
  tags: string[];
7750
7926
  capture_data: Record<string, unknown> | null;
@@ -8446,6 +8622,8 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8446
8622
  modality: z.ZodOptional<z.ZodString>;
8447
8623
  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
8448
8624
  patient_name: z.ZodOptional<z.ZodString>;
8625
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
8626
+ superseded: z.ZodOptional<z.ZodBoolean>;
8449
8627
  evidence: z.ZodArray<z.ZodObject<{
8450
8628
  message_id: z.ZodString;
8451
8629
  ticket_id: z.ZodString;
@@ -8473,8 +8651,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8473
8651
  }[];
8474
8652
  time?: string | undefined;
8475
8653
  professional?: string | undefined;
8476
- modality?: string | undefined;
8477
8654
  patient_name?: string | undefined;
8655
+ modality?: string | undefined;
8656
+ superseded?: boolean | undefined;
8478
8657
  }, {
8479
8658
  type: "appointment_informed";
8480
8659
  date: string;
@@ -8486,8 +8665,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8486
8665
  }[];
8487
8666
  time?: string | undefined;
8488
8667
  professional?: string | undefined;
8489
- modality?: string | undefined;
8490
8668
  patient_name?: string | undefined;
8669
+ modality?: string | undefined;
8670
+ superseded?: boolean | undefined;
8491
8671
  }>, z.ZodObject<{
8492
8672
  type: z.ZodLiteral<"promise">;
8493
8673
  what: z.ZodString;
@@ -8805,15 +8985,16 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8805
8985
  }>]>, "many">;
8806
8986
  cross_checks: z.ZodArray<z.ZodObject<{
8807
8987
  claim_type: z.ZodEnum<["appointment_informed", "promise", "data_collected", "required_data", "outcome", "question_requires_answer", "first_concrete_offer", "patient_status", "price_informed"]>;
8808
- result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive"]>;
8988
+ result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive", "cancelled_after"]>;
8809
8989
  expected: z.ZodString;
8810
8990
  found: z.ZodNullable<z.ZodString>;
8811
8991
  alert_code: z.ZodOptional<z.ZodEnum<["AGENDAMENTO_INFORMADO_NAO_REGISTRADO", "AGENDAMENTO_DIVERGENTE", "AGENDAMENTO_SOBREPOSTO", "PACIENTE_NAO_VINCULADO", "CONTRADICAO_PREMISSA_ANTERIOR", "ORIENTACAO_CLINICA_INDEVIDA", "POLITICA_VIOLADA", "ULTIMA_MENSAGEM_SEM_RESPOSTA", "PERGUNTA_NAO_RESPONDIDA", "PROMESSA_NAO_CUMPRIDA", "IDENTIDADE_ERRADA", "DADO_JA_INFORMADO_RECOLETADO", "DADO_OBRIGATORIO_NAO_COLETADO", "FLUXO_VENDA_NAO_SEGUIDO", "MOTIVO_ENCERRAMENTO_INCOMPATIVEL", "SLA_RESPOSTA_ALTO", "LEAD_QUENTE_SEM_FOLLOWUP", "LEAD_ORIGEM_INCONSISTENTE", "LEAD_QUALIFICACAO_INCONSISTENTE", "AUTOMACAO_CONFLITANTE", "DADO_SENSIVEL_SOLICITADO", "URGENCIA_NAO_ENCAMINHADA", "NF_NAO_ENVIADA", "COBRANCA_NAO_ENVIADA"]>>;
8812
8992
  note: z.ZodOptional<z.ZodString>;
8813
8993
  appointment_id: z.ZodOptional<z.ZodString>;
8814
8994
  calendar_id: z.ZodOptional<z.ZodString>;
8995
+ matched_by: z.ZodOptional<z.ZodEnum<["linked", "phone", "name", "name_fuzzy"]>>;
8815
8996
  }, "strip", z.ZodTypeAny, {
8816
- result: "match" | "inconclusive" | "mismatch" | "missing";
8997
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
8817
8998
  expected: string;
8818
8999
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
8819
9000
  found: string | null;
@@ -8821,8 +9002,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8821
9002
  note?: string | undefined;
8822
9003
  appointment_id?: string | undefined;
8823
9004
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
9005
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
8824
9006
  }, {
8825
- result: "match" | "inconclusive" | "mismatch" | "missing";
9007
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
8826
9008
  expected: string;
8827
9009
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
8828
9010
  found: string | null;
@@ -8830,6 +9012,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8830
9012
  note?: string | undefined;
8831
9013
  appointment_id?: string | undefined;
8832
9014
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
9015
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
8833
9016
  }>, "many">;
8834
9017
  criteria: z.ZodOptional<z.ZodArray<z.ZodObject<{
8835
9018
  pillar: z.ZodEnum<["coerencia_historico", "roteiro_conversao", "acuracidade", "responsividade", "cordialidade_linguagem"]>;
@@ -8987,6 +9170,26 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
8987
9170
  resolved_note: z.ZodOptional<z.ZodString>;
8988
9171
  appointment_id: z.ZodOptional<z.ZodString>;
8989
9172
  calendar_id: z.ZodOptional<z.ZodString>;
9173
+ /** feat-206 F6a: claim que gerou o alerta de agenda (rechecagem tardia). */
9174
+ appointment_claim: z.ZodOptional<z.ZodObject<{
9175
+ date: z.ZodString;
9176
+ time: z.ZodOptional<z.ZodString>;
9177
+ professional: z.ZodOptional<z.ZodString>;
9178
+ patient_name: z.ZodOptional<z.ZodString>;
9179
+ modality: z.ZodOptional<z.ZodString>;
9180
+ }, "strip", z.ZodTypeAny, {
9181
+ date: string;
9182
+ time?: string | undefined;
9183
+ professional?: string | undefined;
9184
+ patient_name?: string | undefined;
9185
+ modality?: string | undefined;
9186
+ }, {
9187
+ date: string;
9188
+ time?: string | undefined;
9189
+ professional?: string | undefined;
9190
+ patient_name?: string | undefined;
9191
+ modality?: string | undefined;
9192
+ }>>;
8990
9193
  first_seen_ticket_id: z.ZodString;
8991
9194
  created_at: z.ZodEffects<z.ZodDate, Date, unknown>;
8992
9195
  }, "strip", z.ZodTypeAny, {
@@ -9014,6 +9217,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9014
9217
  resolved_in_ticket?: string | undefined;
9015
9218
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
9016
9219
  resolved_note?: string | undefined;
9220
+ appointment_claim?: {
9221
+ date: string;
9222
+ time?: string | undefined;
9223
+ professional?: string | undefined;
9224
+ patient_name?: string | undefined;
9225
+ modality?: string | undefined;
9226
+ } | undefined;
9017
9227
  }, {
9018
9228
  code: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA";
9019
9229
  status: "open" | "resolved";
@@ -9039,6 +9249,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9039
9249
  resolved_in_ticket?: string | undefined;
9040
9250
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
9041
9251
  resolved_note?: string | undefined;
9252
+ appointment_claim?: {
9253
+ date: string;
9254
+ time?: string | undefined;
9255
+ professional?: string | undefined;
9256
+ patient_name?: string | undefined;
9257
+ modality?: string | undefined;
9258
+ } | undefined;
9042
9259
  }>, "many">;
9043
9260
  counts: z.ZodObject<{
9044
9261
  alerts_open: z.ZodNumber;
@@ -9257,7 +9474,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9257
9474
  alerts_new: z.ZodNumber;
9258
9475
  alerts_resolved: z.ZodNumber;
9259
9476
  judge: z.ZodOptional<z.ZodEnum<["judged", "skipped"]>>;
9260
- triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
9477
+ triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
9261
9478
  }, "strip", z.ZodTypeAny, {
9262
9479
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
9263
9480
  ticket_id: string;
@@ -9268,7 +9485,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9268
9485
  alerts_new: number;
9269
9486
  alerts_resolved: number;
9270
9487
  judge?: "skipped" | "judged" | undefined;
9271
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
9488
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
9272
9489
  }, {
9273
9490
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
9274
9491
  ticket_id: string;
@@ -9279,20 +9496,20 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9279
9496
  evaluated_at?: unknown;
9280
9497
  closed_at?: unknown;
9281
9498
  judge?: "skipped" | "judged" | undefined;
9282
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
9499
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
9283
9500
  }>, "many">;
9284
9501
  judge_error: z.ZodOptional<z.ZodString>;
9285
9502
  triage: z.ZodOptional<z.ZodObject<{
9286
9503
  mode: z.ZodEnum<["skip_llm", "full_review"]>;
9287
- reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">;
9504
+ reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">;
9288
9505
  }, "strip", z.ZodTypeAny, {
9289
9506
  mode: "skip_llm" | "full_review";
9290
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
9507
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
9291
9508
  }, {
9292
9509
  mode: "skip_llm" | "full_review";
9293
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
9510
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
9294
9511
  }>>;
9295
- judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
9512
+ judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
9296
9513
  }, z.ZodTypeAny, "passthrough">, z.objectInputType<{
9297
9514
  id: z.ZodString;
9298
9515
  ref: z.ZodAny;
@@ -9710,28 +9927,34 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9710
9927
  professional_name: z.ZodOptional<z.ZodString>;
9711
9928
  modality: z.ZodOptional<z.ZodString>;
9712
9929
  created_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
9930
+ removed: z.ZodOptional<z.ZodEnum<["deleted", "cancelled"]>>;
9931
+ removed_at: z.ZodOptional<z.ZodEffects<z.ZodDate, Date, unknown>>;
9713
9932
  }, "strip", z.ZodTypeAny, {
9714
9933
  id: string;
9715
9934
  calendar_id: string;
9716
9935
  start_at: Date;
9717
9936
  status?: string | undefined;
9718
9937
  created_at?: Date | undefined;
9938
+ removed?: "cancelled" | "deleted" | undefined;
9719
9939
  patient_id?: string | undefined;
9720
9940
  modality?: string | undefined;
9721
9941
  end_at?: Date | undefined;
9722
9942
  status_base?: string | undefined;
9723
9943
  professional_name?: string | undefined;
9944
+ removed_at?: Date | undefined;
9724
9945
  }, {
9725
9946
  id: string;
9726
9947
  calendar_id: string;
9727
9948
  status?: string | undefined;
9728
9949
  created_at?: unknown;
9950
+ removed?: "cancelled" | "deleted" | undefined;
9729
9951
  patient_id?: string | undefined;
9730
9952
  modality?: string | undefined;
9731
9953
  start_at?: unknown;
9732
9954
  end_at?: unknown;
9733
9955
  status_base?: string | undefined;
9734
9956
  professional_name?: string | undefined;
9957
+ removed_at?: unknown;
9735
9958
  }>, "many">;
9736
9959
  overlaps: z.ZodArray<z.ZodObject<{
9737
9960
  professional_name: z.ZodOptional<z.ZodString>;
@@ -9892,11 +10115,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9892
10115
  start_at: Date;
9893
10116
  status?: string | undefined;
9894
10117
  created_at?: Date | undefined;
10118
+ removed?: "cancelled" | "deleted" | undefined;
9895
10119
  patient_id?: string | undefined;
9896
10120
  modality?: string | undefined;
9897
10121
  end_at?: Date | undefined;
9898
10122
  status_base?: string | undefined;
9899
10123
  professional_name?: string | undefined;
10124
+ removed_at?: Date | undefined;
9900
10125
  }[];
9901
10126
  tags: string[];
9902
10127
  capture_data: Record<string, unknown> | null;
@@ -9952,12 +10177,14 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
9952
10177
  calendar_id: string;
9953
10178
  status?: string | undefined;
9954
10179
  created_at?: unknown;
10180
+ removed?: "cancelled" | "deleted" | undefined;
9955
10181
  patient_id?: string | undefined;
9956
10182
  modality?: string | undefined;
9957
10183
  start_at?: unknown;
9958
10184
  end_at?: unknown;
9959
10185
  status_base?: string | undefined;
9960
10186
  professional_name?: string | undefined;
10187
+ removed_at?: unknown;
9961
10188
  }[];
9962
10189
  tags: string[];
9963
10190
  capture_data: Record<string, unknown> | null;
@@ -10659,6 +10886,8 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
10659
10886
  modality: z.ZodOptional<z.ZodString>;
10660
10887
  /** Nome do PACIENTE informado na conversa (pode diferir do lead: mae/filho). */
10661
10888
  patient_name: z.ZodOptional<z.ZodString>;
10889
+ /** feat-206 F6: cancelado ou substituido depois, na mesma jornada. */
10890
+ superseded: z.ZodOptional<z.ZodBoolean>;
10662
10891
  evidence: z.ZodArray<z.ZodObject<{
10663
10892
  message_id: z.ZodString;
10664
10893
  ticket_id: z.ZodString;
@@ -10686,8 +10915,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
10686
10915
  }[];
10687
10916
  time?: string | undefined;
10688
10917
  professional?: string | undefined;
10689
- modality?: string | undefined;
10690
10918
  patient_name?: string | undefined;
10919
+ modality?: string | undefined;
10920
+ superseded?: boolean | undefined;
10691
10921
  }, {
10692
10922
  type: "appointment_informed";
10693
10923
  date: string;
@@ -10699,8 +10929,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
10699
10929
  }[];
10700
10930
  time?: string | undefined;
10701
10931
  professional?: string | undefined;
10702
- modality?: string | undefined;
10703
10932
  patient_name?: string | undefined;
10933
+ modality?: string | undefined;
10934
+ superseded?: boolean | undefined;
10704
10935
  }>, z.ZodObject<{
10705
10936
  type: z.ZodLiteral<"promise">;
10706
10937
  what: z.ZodString;
@@ -11018,15 +11249,16 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11018
11249
  }>]>, "many">;
11019
11250
  cross_checks: z.ZodArray<z.ZodObject<{
11020
11251
  claim_type: z.ZodEnum<["appointment_informed", "promise", "data_collected", "required_data", "outcome", "question_requires_answer", "first_concrete_offer", "patient_status", "price_informed"]>;
11021
- result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive"]>;
11252
+ result: z.ZodEnum<["match", "mismatch", "missing", "inconclusive", "cancelled_after"]>;
11022
11253
  expected: z.ZodString;
11023
11254
  found: z.ZodNullable<z.ZodString>;
11024
11255
  alert_code: z.ZodOptional<z.ZodEnum<["AGENDAMENTO_INFORMADO_NAO_REGISTRADO", "AGENDAMENTO_DIVERGENTE", "AGENDAMENTO_SOBREPOSTO", "PACIENTE_NAO_VINCULADO", "CONTRADICAO_PREMISSA_ANTERIOR", "ORIENTACAO_CLINICA_INDEVIDA", "POLITICA_VIOLADA", "ULTIMA_MENSAGEM_SEM_RESPOSTA", "PERGUNTA_NAO_RESPONDIDA", "PROMESSA_NAO_CUMPRIDA", "IDENTIDADE_ERRADA", "DADO_JA_INFORMADO_RECOLETADO", "DADO_OBRIGATORIO_NAO_COLETADO", "FLUXO_VENDA_NAO_SEGUIDO", "MOTIVO_ENCERRAMENTO_INCOMPATIVEL", "SLA_RESPOSTA_ALTO", "LEAD_QUENTE_SEM_FOLLOWUP", "LEAD_ORIGEM_INCONSISTENTE", "LEAD_QUALIFICACAO_INCONSISTENTE", "AUTOMACAO_CONFLITANTE", "DADO_SENSIVEL_SOLICITADO", "URGENCIA_NAO_ENCAMINHADA", "NF_NAO_ENVIADA", "COBRANCA_NAO_ENVIADA"]>>;
11025
11256
  note: z.ZodOptional<z.ZodString>;
11026
11257
  appointment_id: z.ZodOptional<z.ZodString>;
11027
11258
  calendar_id: z.ZodOptional<z.ZodString>;
11259
+ matched_by: z.ZodOptional<z.ZodEnum<["linked", "phone", "name", "name_fuzzy"]>>;
11028
11260
  }, "strip", z.ZodTypeAny, {
11029
- result: "match" | "inconclusive" | "mismatch" | "missing";
11261
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
11030
11262
  expected: string;
11031
11263
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
11032
11264
  found: string | null;
@@ -11034,8 +11266,9 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11034
11266
  note?: string | undefined;
11035
11267
  appointment_id?: string | undefined;
11036
11268
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
11269
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
11037
11270
  }, {
11038
- result: "match" | "inconclusive" | "mismatch" | "missing";
11271
+ result: "match" | "inconclusive" | "mismatch" | "missing" | "cancelled_after";
11039
11272
  expected: string;
11040
11273
  claim_type: "promise" | "appointment_informed" | "data_collected" | "required_data" | "outcome" | "question_requires_answer" | "first_concrete_offer" | "patient_status" | "price_informed";
11041
11274
  found: string | null;
@@ -11043,6 +11276,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11043
11276
  note?: string | undefined;
11044
11277
  appointment_id?: string | undefined;
11045
11278
  alert_code?: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA" | undefined;
11279
+ matched_by?: "name" | "phone" | "linked" | "name_fuzzy" | undefined;
11046
11280
  }>, "many">;
11047
11281
  criteria: z.ZodOptional<z.ZodArray<z.ZodObject<{
11048
11282
  pillar: z.ZodEnum<["coerencia_historico", "roteiro_conversao", "acuracidade", "responsividade", "cordialidade_linguagem"]>;
@@ -11200,6 +11434,26 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11200
11434
  resolved_note: z.ZodOptional<z.ZodString>;
11201
11435
  appointment_id: z.ZodOptional<z.ZodString>;
11202
11436
  calendar_id: z.ZodOptional<z.ZodString>;
11437
+ /** feat-206 F6a: claim que gerou o alerta de agenda (rechecagem tardia). */
11438
+ appointment_claim: z.ZodOptional<z.ZodObject<{
11439
+ date: z.ZodString;
11440
+ time: z.ZodOptional<z.ZodString>;
11441
+ professional: z.ZodOptional<z.ZodString>;
11442
+ patient_name: z.ZodOptional<z.ZodString>;
11443
+ modality: z.ZodOptional<z.ZodString>;
11444
+ }, "strip", z.ZodTypeAny, {
11445
+ date: string;
11446
+ time?: string | undefined;
11447
+ professional?: string | undefined;
11448
+ patient_name?: string | undefined;
11449
+ modality?: string | undefined;
11450
+ }, {
11451
+ date: string;
11452
+ time?: string | undefined;
11453
+ professional?: string | undefined;
11454
+ patient_name?: string | undefined;
11455
+ modality?: string | undefined;
11456
+ }>>;
11203
11457
  first_seen_ticket_id: z.ZodString;
11204
11458
  created_at: z.ZodEffects<z.ZodDate, Date, unknown>;
11205
11459
  }, "strip", z.ZodTypeAny, {
@@ -11227,6 +11481,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11227
11481
  resolved_in_ticket?: string | undefined;
11228
11482
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
11229
11483
  resolved_note?: string | undefined;
11484
+ appointment_claim?: {
11485
+ date: string;
11486
+ time?: string | undefined;
11487
+ professional?: string | undefined;
11488
+ patient_name?: string | undefined;
11489
+ modality?: string | undefined;
11490
+ } | undefined;
11230
11491
  }, {
11231
11492
  code: "AGENDAMENTO_INFORMADO_NAO_REGISTRADO" | "AGENDAMENTO_DIVERGENTE" | "AGENDAMENTO_SOBREPOSTO" | "PACIENTE_NAO_VINCULADO" | "CONTRADICAO_PREMISSA_ANTERIOR" | "ORIENTACAO_CLINICA_INDEVIDA" | "POLITICA_VIOLADA" | "ULTIMA_MENSAGEM_SEM_RESPOSTA" | "PERGUNTA_NAO_RESPONDIDA" | "PROMESSA_NAO_CUMPRIDA" | "IDENTIDADE_ERRADA" | "DADO_JA_INFORMADO_RECOLETADO" | "DADO_OBRIGATORIO_NAO_COLETADO" | "FLUXO_VENDA_NAO_SEGUIDO" | "MOTIVO_ENCERRAMENTO_INCOMPATIVEL" | "SLA_RESPOSTA_ALTO" | "LEAD_QUENTE_SEM_FOLLOWUP" | "LEAD_ORIGEM_INCONSISTENTE" | "LEAD_QUALIFICACAO_INCONSISTENTE" | "AUTOMACAO_CONFLITANTE" | "DADO_SENSIVEL_SOLICITADO" | "URGENCIA_NAO_ENCAMINHADA" | "NF_NAO_ENVIADA" | "COBRANCA_NAO_ENVIADA";
11232
11493
  status: "open" | "resolved";
@@ -11252,6 +11513,13 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11252
11513
  resolved_in_ticket?: string | undefined;
11253
11514
  resolved_reason?: "fact" | "judge_resolved" | "judge_dismissed" | "code_guard" | "recheck_ok" | "supervisor_false_positive" | undefined;
11254
11515
  resolved_note?: string | undefined;
11516
+ appointment_claim?: {
11517
+ date: string;
11518
+ time?: string | undefined;
11519
+ professional?: string | undefined;
11520
+ patient_name?: string | undefined;
11521
+ modality?: string | undefined;
11522
+ } | undefined;
11255
11523
  }>, "many">;
11256
11524
  counts: z.ZodObject<{
11257
11525
  alerts_open: z.ZodNumber;
@@ -11470,7 +11738,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11470
11738
  alerts_new: z.ZodNumber;
11471
11739
  alerts_resolved: z.ZodNumber;
11472
11740
  judge: z.ZodOptional<z.ZodEnum<["judged", "skipped"]>>;
11473
- triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
11741
+ triage_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
11474
11742
  }, "strip", z.ZodTypeAny, {
11475
11743
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
11476
11744
  ticket_id: string;
@@ -11481,7 +11749,7 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11481
11749
  alerts_new: number;
11482
11750
  alerts_resolved: number;
11483
11751
  judge?: "skipped" | "judged" | undefined;
11484
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
11752
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
11485
11753
  }, {
11486
11754
  status: "Excelente" | "Bom" | "Regular" | "Ruim" | "Crítico" | "pending_judge";
11487
11755
  ticket_id: string;
@@ -11492,18 +11760,18 @@ export declare const zCsqLeadReportSchema: z.ZodObject<{
11492
11760
  evaluated_at?: unknown;
11493
11761
  closed_at?: unknown;
11494
11762
  judge?: "skipped" | "judged" | undefined;
11495
- triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[] | undefined;
11763
+ triage_reasons?: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[] | undefined;
11496
11764
  }>, "many">;
11497
11765
  judge_error: z.ZodOptional<z.ZodString>;
11498
11766
  triage: z.ZodOptional<z.ZodObject<{
11499
11767
  mode: z.ZodEnum<["skip_llm", "full_review"]>;
11500
- reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">;
11768
+ reasons: z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">;
11501
11769
  }, "strip", z.ZodTypeAny, {
11502
11770
  mode: "skip_llm" | "full_review";
11503
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
11771
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
11504
11772
  }, {
11505
11773
  mode: "skip_llm" | "full_review";
11506
- reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "forced")[];
11774
+ reasons: ("document_only" | "spam_close" | "reopen_without_new_messages" | "automation_only" | "ack_only" | "no_attendant_message" | "attendant_ack_only" | "forced")[];
11507
11775
  }>>;
11508
- judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "forced"]>, "many">>;
11776
+ judge_skipped_reasons: z.ZodOptional<z.ZodArray<z.ZodEnum<["document_only", "spam_close", "reopen_without_new_messages", "automation_only", "ack_only", "no_attendant_message", "attendant_ack_only", "forced"]>, "many">>;
11509
11777
  }, z.ZodTypeAny, "passthrough">>;