evo360-types 1.3.552 → 1.3.555

package/dist/apps/evo-csq/zod-schemas.js

@@ -0,0 +1,546 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.zCsqPreviousTicketFactSchema = exports.zCsqOverlapFactSchema = exports.zCsqAppointmentFactSchema = exports.zCsqJudgeOutputSchema = exports.zCsqLlmUsageSchema = exports.zCsqTranscriptMessageSchema = exports.zCsqTicketSummarySchema = exports.zCsqTrailEntrySchema = exports.zCsqReviewSchema = exports.zCsqDataQualitySchema = exports.zCsqCoverageSchema = exports.zCsqContributorSchema = exports.zCsqEvaluationSchema = exports.zCsqPillarScoreSchema = exports.zCsqPillarCoverageSchema = exports.zCsqCriterionScoreSchema = exports.zCsqCrossCheckSchema = exports.zCsqClaimTypeSchema = exports.zCsqClaimSchema = exports.zCsqClaimPriceInformedSchema = exports.zCsqClaimPatientStatusSchema = exports.zCsqClaimFirstConcreteOfferSchema = exports.zCsqClaimQuestionRequiresAnswerSchema = exports.zCsqClaimOutcomeSchema = exports.zCsqClaimRequiredDataSchema = exports.zCsqClaimDataCollectedSchema = exports.zCsqClaimPromiseSchema = exports.zCsqClaimAppointmentInformedSchema = exports.zCsqLeadStateSchema = exports.zCsqLeadStateListFieldSchema = exports.zCsqLeadStateFieldSchema = exports.zCsqIndicatorsSchema = exports.zCsqIndicatorsSetSchema = exports.zCsqAlertSchema = exports.zCsqEvidenceSchema = exports.zCsqAlertSubtypeSchema = exports.zCsqAlertCodeSchema = exports.zCsqPillarCodeSchema = exports.zCsqCriterionScoreValueSchema = exports.zCsqAuthorKindSchema = exports.zCsqReviewVerdictSchema = exports.zCsqPhaseSchema = exports.zCsqRunStatusSchema = exports.zCsqVerificationStateSchema = exports.zCsqAlertLifecycleSchema = exports.zCsqAlertScopeSchema = exports.zCsqAlertSourceSchema = exports.zCsqSeveritySchema = exports.zCsqStatusSchema = exports.zCsqModeSchema = void 0;
+exports.zCsqLeadReportSchema = exports.zCsqRunSchema = exports.zCsqAlertCountsSchema = exports.zCsqEligibilitySchema = exports.zCsqEvaluatedForSchema = exports.zCsqReportHeaderSchema = exports.zCsqReportAttendantSchema = exports.zCsqReportPatientSchema = exports.zCsqReportLeadSchema = exports.zCsqSystemFactsSchema = exports.zCsqBillingFactSchema = void 0;
+const zod_1 = require("zod");
+const zod_schemas_1 = require("../shared/zod-schemas");
+// Schemas zod do CSQ 2.0 (feat-154). As interfaces TS equivalentes ficam em
+// src/types/evo-csq/index.ts e sao mantidas em paralelo (convencao do projeto:
+// `apps/` = zod, `types/` = interfaces TS). Os literais abaixo sao contrato:
+// mudou aqui, muda la (e vice-versa).
+// ───────── Enums / Literals ─────────
+/** CSQ por departamento: off (default) | shadow (avalia, nao notifica) | active. */
+exports.zCsqModeSchema = zod_1.z.enum(["off", "shadow", "active"]);
+exports.zCsqStatusSchema = zod_1.z.enum([
+    "Excelente",
+    "Bom",
+    "Regular",
+    "Ruim",
+    "Crítico",
+    "pending_judge",
+]);
+exports.zCsqSeveritySchema = zod_1.z.enum(["critica", "alta", "media", "baixa"]);
+exports.zCsqAlertSourceSchema = zod_1.z.enum(["deterministic", "llm", "hybrid"]);
+exports.zCsqAlertScopeSchema = zod_1.z.enum(["ticket", "journey"]);
+exports.zCsqAlertLifecycleSchema = zod_1.z.enum(["open", "resolved"]);
+exports.zCsqVerificationStateSchema = zod_1.z.enum([
+    "pending",
+    "confirmed_ok",
+    "confirmed",
+    "inconclusive",
+]);
+exports.zCsqRunStatusSchema = zod_1.z.enum([
+    "running",
+    "done",
+    "failed",
+    "quarantined",
+]);
+exports.zCsqPhaseSchema = zod_1.z.enum(["f0", "f1"]);
+exports.zCsqReviewVerdictSchema = zod_1.z.enum(["agree", "disagree"]);
+exports.zCsqAuthorKindSchema = zod_1.z.enum([
+    "lead",
+    "human",
+    "automation",
+    "hubia",
+    "event",
+    "note",
+]);
+/** Escala por criterio: 0 / 50 / 100 / N/A. */
+exports.zCsqCriterionScoreValueSchema = zod_1.z.union([
+    zod_1.z.literal(0),
+    zod_1.z.literal(50),
+    zod_1.z.literal(100),
+    zod_1.z.literal("NA"),
+]);
+exports.zCsqPillarCodeSchema = zod_1.z.enum([
+    "coerencia_historico",
+    "roteiro_conversao",
+    "acuracidade",
+    "responsividade",
+    "cordialidade_linguagem",
+]);
+/** Catalogo de alertas v1 (report-spec §6). Subtipos vao em `subtype`. */
+exports.zCsqAlertCodeSchema = zod_1.z.enum([
+    "AGENDAMENTO_INFORMADO_NAO_REGISTRADO",
+    "AGENDAMENTO_DIVERGENTE",
+    "AGENDAMENTO_SOBREPOSTO",
+    "CONTRADICAO_PREMISSA_ANTERIOR",
+    "ORIENTACAO_CLINICA_INDEVIDA",
+    "POLITICA_VIOLADA",
+    "ULTIMA_MENSAGEM_SEM_RESPOSTA",
+    "PERGUNTA_NAO_RESPONDIDA",
+    "PROMESSA_NAO_CUMPRIDA",
+    "IDENTIDADE_ERRADA",
+    "DADO_JA_INFORMADO_RECOLETADO",
+    "DADO_OBRIGATORIO_NAO_COLETADO",
+    "FLUXO_VENDA_NAO_SEGUIDO",
+    "MOTIVO_ENCERRAMENTO_INCOMPATIVEL",
+    "SLA_RESPOSTA_ALTO",
+    "LEAD_QUENTE_SEM_FOLLOWUP",
+    "LEAD_ORIGEM_INCONSISTENTE",
+    "LEAD_QUALIFICACAO_INCONSISTENTE",
+    "AUTOMACAO_CONFLITANTE",
+    "DADO_SENSIVEL_SOLICITADO",
+    "URGENCIA_NAO_ENCAMINHADA",
+    "NF_NAO_ENVIADA",
+    "COBRANCA_NAO_ENVIADA",
+]);
+/** Subtipos de POLITICA_VIOLADA e de FLUXO_VENDA_NAO_SEGUIDO. */
+exports.zCsqAlertSubtypeSchema = zod_1.z.enum([
+    "valor",
+    "parcelamento",
+    "convenio",
+    "dia_horario",
+    "procedimento",
+    "modalidade",
+    "objecao_sem_argumento",
+    "sem_oferta_concreta",
+    "preco_antes_da_queixa",
+]);
+// ───────── Evidencia ─────────
+/** `message_id` DEVE existir na transcricao; o codigo descarta invalidos. */
+exports.zCsqEvidenceSchema = zod_1.z.object({
+    message_id: zod_1.z.string(),
+    ticket_id: zod_1.z.string(),
+    ts: zod_schemas_1.zFirestoreDateSchema,
+    excerpt: zod_1.z.string(),
+});
+// ───────── Alertas ─────────
+exports.zCsqAlertSchema = zod_1.z.object({
+    code: exports.zCsqAlertCodeSchema,
+    subtype: exports.zCsqAlertSubtypeSchema.optional(),
+    severity: exports.zCsqSeveritySchema,
+    source: exports.zCsqAlertSourceSchema,
+    scope: exports.zCsqAlertScopeSchema,
+    status: exports.zCsqAlertLifecycleSchema,
+    /** sha1(code|subtype|target|evidence.message_id) — chave de dedupe/lifecycle. */
+    fingerprint: zod_1.z.string(),
+    title: zod_1.z.string(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+    suggested_action: zod_1.z.string().optional(),
+    verification: exports.zCsqVerificationStateSchema.optional(),
+    recheck_after: zod_schemas_1.zFirestoreDateSchema.optional(),
+    resolved_in_ticket: zod_1.z.string().optional(),
+    first_seen_ticket_id: zod_1.z.string(),
+    created_at: zod_schemas_1.zFirestoreDateSchema,
+});
+// ───────── Indicadores (report-spec §3) ─────────
+const zNullableNumber = zod_1.z.number().nullable();
+exports.zCsqIndicatorsSetSchema = zod_1.z.object({
+    frt_min: zNullableNumber,
+    art_median_min: zNullableNumber,
+    art_p90_min: zNullableNumber,
+    max_gap_min: zNullableNumber,
+    unanswered_questions: zNullableNumber,
+    last_message_unanswered: zod_1.z.boolean().nullable(),
+    time_to_first_offer_min: zNullableNumber,
+    time_to_conversion_h: zNullableNumber,
+    converted: zod_1.z.boolean().nullable(),
+    messages_in: zNullableNumber,
+    messages_out_human: zNullableNumber,
+    messages_out_auto: zNullableNumber,
+    messages_out_ai: zNullableNumber,
+    attendants_distinct: zNullableNumber,
+    tickets_count: zNullableNumber,
+    reopen_count: zNullableNumber,
+    transfer_count: zNullableNumber,
+    automation_only_tickets: zNullableNumber,
+    audio_in_untranscribed: zNullableNumber,
+    silence_days_since_last_inbound: zNullableNumber,
+    reactivation_attempts: zNullableNumber,
+    /** `true` quando o conjunto usa heuristica da F0. */
+    provisional: zod_1.z.boolean().optional(),
+});
+exports.zCsqIndicatorsSchema = zod_1.z.object({
+    ticket: exports.zCsqIndicatorsSetSchema,
+    journey: exports.zCsqIndicatorsSetSchema,
+});
+// ───────── Estado do lead (report-spec §2.3) ─────────
+exports.zCsqLeadStateFieldSchema = zod_1.z.object({
+    value: zod_1.z.string().nullable(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqLeadStateListFieldSchema = zod_1.z.object({
+    value: zod_1.z.array(zod_1.z.string()),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+/** Premissas extraidas pelo juiz; entram como contexto do proximo fechamento. */
+exports.zCsqLeadStateSchema = zod_1.z.object({
+    speaker_vs_patient: exports.zCsqLeadStateFieldSchema,
+    complaint_or_procedure: exports.zCsqLeadStateFieldSchema,
+    preferred_professional: exports.zCsqLeadStateFieldSchema,
+    patient_status: exports.zCsqLeadStateFieldSchema,
+    insurance: exports.zCsqLeadStateFieldSchema,
+    constraints: exports.zCsqLeadStateListFieldSchema,
+    price_informed: exports.zCsqLeadStateFieldSchema,
+    appointment_informed: exports.zCsqLeadStateFieldSchema,
+    promises: exports.zCsqLeadStateListFieldSchema,
+    open_questions: exports.zCsqLeadStateListFieldSchema,
+    objections: exports.zCsqLeadStateListFieldSchema,
+    required_data_collected: exports.zCsqLeadStateListFieldSchema,
+});
+// ───────── Claims (report-spec §5) ─────────
+exports.zCsqClaimAppointmentInformedSchema = zod_1.z.object({
+    type: zod_1.z.literal("appointment_informed"),
+    /** YYYY-MM-DD na TZ do tenant. */
+    date: zod_1.z.string(),
+    /** HH:mm, quando houve. */
+    time: zod_1.z.string().optional(),
+    professional: zod_1.z.string().optional(),
+    modality: zod_1.z.string().optional(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimPromiseSchema = zod_1.z.object({
+    type: zod_1.z.literal("promise"),
+    what: zod_1.z.string(),
+    due: zod_1.z.string().optional(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimDataCollectedSchema = zod_1.z.object({
+    type: zod_1.z.literal("data_collected"),
+    fields: zod_1.z.array(zod_1.z.string()),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimRequiredDataSchema = zod_1.z.object({
+    type: zod_1.z.literal("required_data"),
+    fields: zod_1.z.array(zod_1.z.string()),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimOutcomeSchema = zod_1.z.object({
+    type: zod_1.z.literal("outcome"),
+    outcome: zod_1.z.string(),
+    expected_close_code: zod_1.z.string().optional(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimQuestionRequiresAnswerSchema = zod_1.z.object({
+    type: zod_1.z.literal("question_requires_answer"),
+    message_id: zod_1.z.string(),
+    question: zod_1.z.string(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimFirstConcreteOfferSchema = zod_1.z.object({
+    type: zod_1.z.literal("first_concrete_offer"),
+    message_id: zod_1.z.string(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimPatientStatusSchema = zod_1.z.object({
+    type: zod_1.z.literal("patient_status"),
+    status: zod_1.z.enum(["first_visit", "existing_patient", "unknown"]),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+exports.zCsqClaimPriceInformedSchema = zod_1.z.object({
+    type: zod_1.z.literal("price_informed"),
+    amount: zod_1.z.string().optional(),
+    payment_method: zod_1.z.string().optional(),
+    installments: zod_1.z.string().optional(),
+    includes: zod_1.z.string().optional(),
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+});
+/** O juiz extrai, o codigo verifica (report-spec §5). */
+exports.zCsqClaimSchema = zod_1.z.discriminatedUnion("type", [
+    exports.zCsqClaimAppointmentInformedSchema,
+    exports.zCsqClaimPromiseSchema,
+    exports.zCsqClaimDataCollectedSchema,
+    exports.zCsqClaimRequiredDataSchema,
+    exports.zCsqClaimOutcomeSchema,
+    exports.zCsqClaimQuestionRequiresAnswerSchema,
+    exports.zCsqClaimFirstConcreteOfferSchema,
+    exports.zCsqClaimPatientStatusSchema,
+    exports.zCsqClaimPriceInformedSchema,
+]);
+exports.zCsqClaimTypeSchema = zod_1.z.enum([
+    "appointment_informed",
+    "promise",
+    "data_collected",
+    "required_data",
+    "outcome",
+    "question_requires_answer",
+    "first_concrete_offer",
+    "patient_status",
+    "price_informed",
+]);
+/** Linha da tabela "o que foi dito x o que consta" (report-spec §2.5). */
+exports.zCsqCrossCheckSchema = zod_1.z.object({
+    claim_type: exports.zCsqClaimTypeSchema,
+    result: zod_1.z.enum(["match", "mismatch", "missing", "inconclusive"]),
+    expected: zod_1.z.string(),
+    found: zod_1.z.string().nullable(),
+    alert_code: exports.zCsqAlertCodeSchema.optional(),
+    note: zod_1.z.string().optional(),
+});
+// ───────── Avaliacao (report-spec §4) ─────────
+exports.zCsqCriterionScoreSchema = zod_1.z.object({
+    pillar: exports.zCsqPillarCodeSchema,
+    criterion: zod_1.z.string(),
+    score: exports.zCsqCriterionScoreValueSchema,
+    evidence: zod_1.z.array(exports.zCsqEvidenceSchema),
+    note: zod_1.z.string().optional(),
+});
+exports.zCsqPillarCoverageSchema = zod_1.z.object({
+    scored: zod_1.z.number(),
+    total: zod_1.z.number(),
+});
+exports.zCsqPillarScoreSchema = zod_1.z.object({
+    pillar: exports.zCsqPillarCodeSchema,
+    score: zod_1.z.number().nullable(),
+    coverage: exports.zCsqPillarCoverageSchema,
+});
+/** `score` = jornada; `ticket_score` = so evidencias do ticket fechado (Q11=A). */
+exports.zCsqEvaluationSchema = zod_1.z.object({
+    pillars: zod_1.z.array(exports.zCsqPillarScoreSchema),
+    score: zod_1.z.number().nullable(),
+    ticket_score: zod_1.z.number().nullable(),
+    status: exports.zCsqStatusSchema,
+    auto_fail: zod_1.z.array(exports.zCsqAlertCodeSchema),
+    escalate: zod_1.z.object({
+        value: zod_1.z.boolean(),
+        reasons: zod_1.z.array(zod_1.z.string()),
+    }),
+});
+// ───────── Atribuicao, cobertura, veredito ─────────
+exports.zCsqContributorSchema = zod_1.z.object({
+    user_id: zod_1.z.string(),
+    name: zod_1.z.string(),
+    messages_in_ticket: zod_1.z.number(),
+    messages_in_journey: zod_1.z.number(),
+});
+exports.zCsqCoverageSchema = zod_1.z.object({
+    threads: zod_1.z.enum(["single", "all"]),
+    tickets_covered: zod_1.z.number(),
+    tickets_total: zod_1.z.number(),
+    messages_truncated: zod_1.z.number(),
+    criteria_scored_by_pillar: zod_1.z.record(exports.zCsqPillarCoverageSchema),
+});
+exports.zCsqDataQualitySchema = zod_1.z
+    .object({
+    missing_business_hours: zod_1.z.boolean().optional(),
+    missing_prompt_stack: zod_1.z.boolean().optional(),
+    missing_calendar: zod_1.z.boolean().optional(),
+})
+    .passthrough();
+exports.zCsqReviewSchema = zod_1.z.object({
+    verdict: exports.zCsqReviewVerdictSchema,
+    false_alert_fingerprints: zod_1.z.array(zod_1.z.string()),
+    note: zod_1.z.string().optional(),
+    reviewer_login_id: zod_1.z.string(),
+    reviewed_at: zod_schemas_1.zFirestoreDateSchema,
+});
+// ───────── Trilha e denormalizacao ─────────
+exports.zCsqTrailEntrySchema = zod_1.z.object({
+    ticket_id: zod_1.z.string(),
+    closed_at: zod_schemas_1.zFirestoreDateSchema,
+    evaluated_at: zod_schemas_1.zFirestoreDateSchema,
+    score: zod_1.z.number().nullable(),
+    status: exports.zCsqStatusSchema,
+    alerts_critical: zod_1.z.number(),
+    alerts_new: zod_1.z.number(),
+    alerts_resolved: zod_1.z.number(),
+});
+/** Resumo denormalizado gravado em `ticket.csq`. */
+exports.zCsqTicketSummarySchema = zod_1.z.object({
+    score: zod_1.z.number().nullable(),
+    status: exports.zCsqStatusSchema,
+    alerts_critical_open: zod_1.z.number(),
+    evaluated_at: zod_schemas_1.zFirestoreDateSchema,
+    rubric_version: zod_1.z.string(),
+    lead_id: zod_1.z.string(),
+});
+// ───────── Transcricao ─────────
+exports.zCsqTranscriptMessageSchema = zod_1.z.object({
+    message_id: zod_1.z.string(),
+    ticket_id: zod_1.z.string(),
+    ts: zod_schemas_1.zFirestoreDateSchema,
+    author_kind: exports.zCsqAuthorKindSchema,
+    author_label: zod_1.z.string(),
+    type: zod_1.z.string(),
+    text: zod_1.z.string(),
+    unattributed: zod_1.z.boolean().optional(),
+});
+// ───────── Saida do juiz ─────────
+exports.zCsqLlmUsageSchema = zod_1.z.object({
+    input_tokens: zod_1.z.number(),
+    output_tokens: zod_1.z.number(),
+    cache_read_tokens: zod_1.z.number().optional(),
+    cache_creation_tokens: zod_1.z.number().optional(),
+    rounds: zod_1.z.number().optional(),
+});
+/** Schema da tool `submit_csq_evaluation`. ESTRITO de proposito: e o contrato
+ *  de saida do LLM, nao um doc do Firestore — nada de passthrough aqui. */
+exports.zCsqJudgeOutputSchema = zod_1.z.object({
+    summary: zod_1.z.string(),
+    lead_state: exports.zCsqLeadStateSchema,
+    claims: zod_1.z.array(exports.zCsqClaimSchema),
+    criteria: zod_1.z.array(exports.zCsqCriterionScoreSchema),
+    /** So alertas de fonte `llm` ou `hybrid`. */
+    alerts: zod_1.z.array(exports.zCsqAlertSchema),
+    /** Fingerprints de alertas anteriores resolvidos neste atendimento. */
+    resolved_alert_ids: zod_1.z.array(zod_1.z.string()),
+    highlights: zod_1.z.array(zod_1.z.string()),
+    improvements: zod_1.z.array(zod_1.z.string()),
+    confidence: zod_1.z.number().min(0).max(1),
+    notes: zod_1.z.string().optional(),
+});
+// ───────── Fatos do sistema (report-spec §2.4) ─────────
+exports.zCsqAppointmentFactSchema = zod_1.z.object({
+    id: zod_1.z.string(),
+    calendar_id: zod_1.z.string(),
+    patient_id: zod_1.z.string().optional(),
+    start_at: zod_schemas_1.zFirestoreDateSchema,
+    end_at: zod_schemas_1.zFirestoreDateSchema.optional(),
+    status: zod_1.z.string().optional(),
+    status_base: zod_1.z.string().optional(),
+    professional_name: zod_1.z.string().optional(),
+    modality: zod_1.z.string().optional(),
+    created_at: zod_schemas_1.zFirestoreDateSchema.optional(),
+});
+exports.zCsqOverlapFactSchema = zod_1.z.object({
+    professional_name: zod_1.z.string().optional(),
+    appointment_ids: zod_1.z.array(zod_1.z.string()),
+    start_at: zod_schemas_1.zFirestoreDateSchema,
+    end_at: zod_schemas_1.zFirestoreDateSchema,
+});
+exports.zCsqPreviousTicketFactSchema = zod_1.z.object({
+    ticket_id: zod_1.z.string(),
+    closed_at: zod_schemas_1.zFirestoreDateSchema.optional(),
+    close_code: zod_1.z.string().optional(),
+    close_name: zod_1.z.string().optional(),
+    closed_by_name: zod_1.z.string().optional(),
+    messages_count: zod_1.z.number().optional(),
+});
+exports.zCsqBillingFactSchema = zod_1.z.object({
+    id: zod_1.z.string(),
+    kind: zod_1.z.enum(["invoice", "payment_link"]),
+    appointment_id: zod_1.z.string().optional(),
+    status: zod_1.z.string().optional(),
+    sent: zod_1.z.boolean().optional(),
+    sent_at: zod_schemas_1.zFirestoreDateSchema.optional(),
+});
+exports.zCsqSystemFactsSchema = zod_1.z.object({
+    appointments: zod_1.z.array(exports.zCsqAppointmentFactSchema),
+    overlaps: zod_1.z.array(exports.zCsqOverlapFactSchema),
+    tags: zod_1.z.array(zod_1.z.string()),
+    qualification: zod_1.z.string().nullable(),
+    dist_channel: zod_1.z.string().nullable(),
+    capture_data: zod_1.z.record(zod_1.z.unknown()).nullable(),
+    invoices: zod_1.z.array(exports.zCsqBillingFactSchema),
+    payment_links: zod_1.z.array(exports.zCsqBillingFactSchema),
+    previous_tickets: zod_1.z.array(exports.zCsqPreviousTicketFactSchema),
+});
+// ───────── Cabecalho do laudo (report-spec §2.1) ─────────
+exports.zCsqReportLeadSchema = zod_1.z.object({
+    name: zod_1.z.string().nullable(),
+    /** Mascarado na projecao da fila do Nexus (adendo §F). */
+    phone: zod_1.z.string().nullable(),
+});
+exports.zCsqReportPatientSchema = zod_1.z.object({
+    id: zod_1.z.string(),
+    name: zod_1.z.string().nullable(),
+});
+exports.zCsqReportAttendantSchema = zod_1.z.object({
+    user_id: zod_1.z.string(),
+    name: zod_1.z.string().nullable(),
+});
+exports.zCsqReportHeaderSchema = zod_1.z.object({
+    lead: exports.zCsqReportLeadSchema,
+    patients: zod_1.z.array(exports.zCsqReportPatientSchema),
+    attendants: zod_1.z.array(exports.zCsqReportAttendantSchema),
+    period: zod_1.z.object({
+        from: zod_schemas_1.zFirestoreDateSchema.nullable(),
+        to: zod_schemas_1.zFirestoreDateSchema.nullable(),
+    }),
+    tickets_count: zod_1.z.number(),
+});
+exports.zCsqEvaluatedForSchema = zod_1.z.object({
+    ticket_id: zod_1.z.string(),
+    closed_at: zod_schemas_1.zFirestoreDateSchema,
+    close: zod_1.z.object({
+        code: zod_1.z.string().nullable().optional(),
+        name: zod_1.z.string().nullable().optional(),
+        type_code: zod_1.z.string().nullable().optional(),
+        notes: zod_1.z.string().nullable().optional(),
+    }),
+    closed_by_user_id: zod_1.z.string().nullable(),
+    closed_by_name: zod_1.z.string().nullable(),
+});
+exports.zCsqEligibilitySchema = zod_1.z.object({
+    csq_mode: exports.zCsqModeSchema,
+    eligible_calendar_ids: zod_1.z.array(zod_1.z.string()),
+    has_human_message: zod_1.z.boolean(),
+    reason: zod_1.z.string().optional(),
+});
+exports.zCsqAlertCountsSchema = zod_1.z.object({
+    alerts_open: zod_1.z.number(),
+    alerts_critical_open: zod_1.z.number(),
+    alerts_new: zod_1.z.number(),
+    alerts_resolved: zod_1.z.number(),
+});
+// ───────── Ledger de execucao (adendo §A) ─────────
+/** `tenants/{t}/apps/evo-csq/runs/{eventId}`. */
+exports.zCsqRunSchema = zod_schemas_1.zFireDocSchema
+    .extend({
+    event_id: zod_1.z.string(),
+    status: exports.zCsqRunStatusSchema,
+    attempts: zod_1.z.number().default(0),
+    started_at: zod_schemas_1.zFirestoreDateSchema,
+    finished_at: zod_schemas_1.zFirestoreDateSchema.optional(),
+    error: zod_1.z.string().optional(),
+    phase: exports.zCsqPhaseSchema,
+    evaluation_id: zod_1.z.string().optional(),
+    bq_pending: zod_1.z.boolean().optional(),
+    /** TTL do Firestore (+30 dias). */
+    expires_at: zod_schemas_1.zFirestoreDateSchema,
+})
+    .passthrough();
+// ───────── Laudo corrente por lead ─────────
+/** `tenants/{t}/apps/evo-csq/lead-reports/{leadId}` — laudo corrente,
+ *  sobrescrito a cada fechamento humano elegivel. */
+exports.zCsqLeadReportSchema = zod_schemas_1.zFireDocSchema
+    .extend({
+    model_ver: zod_1.z.number().default(1),
+    lead_id: zod_1.z.string(),
+    contact_id: zod_1.z.string(),
+    thread_id: zod_1.z.string(),
+    department_id: zod_1.z.string(),
+    department_name: zod_1.z.string().nullable(),
+    channel_id: zod_1.z.string().nullable(),
+    phase: exports.zCsqPhaseSchema,
+    rubric_version: zod_1.z.string(),
+    model: zod_1.z.string().nullable(),
+    prompt_version: zod_1.z.string().nullable(),
+    evaluated_at: zod_schemas_1.zFirestoreDateSchema,
+    /** Ultimo `event_id` processado — corta redelivery do Pub/Sub. */
+    last_event_key: zod_1.z.string(),
+    evaluation_id: zod_1.z.string(),
+    version: zod_1.z.number().default(1),
+    evaluated_for: exports.zCsqEvaluatedForSchema,
+    header: exports.zCsqReportHeaderSchema,
+    eligibility: exports.zCsqEligibilitySchema,
+    indicators: exports.zCsqIndicatorsSchema,
+    system_facts: exports.zCsqSystemFactsSchema,
+    summary: zod_1.z.string().nullable(),
+    lead_state: exports.zCsqLeadStateSchema.nullable(),
+    claims: zod_1.z.array(exports.zCsqClaimSchema),
+    cross_checks: zod_1.z.array(exports.zCsqCrossCheckSchema),
+    criteria: zod_1.z.array(exports.zCsqCriterionScoreSchema).optional(),
+    evaluation: exports.zCsqEvaluationSchema,
+    alerts: zod_1.z.array(exports.zCsqAlertSchema),
+    counts: exports.zCsqAlertCountsSchema,
+    /** Espelho de `counts.alerts_critical_open > 0` (campo para indice). */
+    has_critical_open: zod_1.z.boolean(),
+    highlights: zod_1.z.array(zod_1.z.string()),
+    improvements: zod_1.z.array(zod_1.z.string()),
+    confidence: zod_1.z.number(),
+    contributors: zod_1.z.array(exports.zCsqContributorSchema),
+    primary_agent_id: zod_1.z.string().nullable(),
+    coverage: exports.zCsqCoverageSchema,
+    data_quality: exports.zCsqDataQualitySchema.optional(),
+    review: exports.zCsqReviewSchema.optional(),
+    verification: exports.zCsqVerificationStateSchema.optional(),
+    policy_snapshot_hash: zod_1.z.string().nullable(),
+    dictionary_snapshot_hash: zod_1.z.string().nullable(),
+    llm_usage: exports.zCsqLlmUsageSchema.nullable(),
+    cost_usd_est: zod_1.z.number().nullable(),
+    trail: zod_1.z.array(exports.zCsqTrailEntrySchema),
+    judge_error: zod_1.z.string().optional(),
+})
+    .passthrough();