digital-tools 2.0.1

package/dist/providers/support/zendesk.js

@@ -0,0 +1,374 @@
+/**
+ * Zendesk Support Provider
+ *
+ * Concrete implementation of SupportProvider using Zendesk API v2.
+ *
+ * @packageDocumentation
+ */
+import { defineProvider } from '../registry.js';
+/**
+ * Zendesk provider info
+ */
+export const zendeskInfo = {
+    id: 'support.zendesk',
+    name: 'Zendesk',
+    description: 'Zendesk customer support and ticketing platform',
+    category: 'support',
+    website: 'https://www.zendesk.com',
+    docsUrl: 'https://developer.zendesk.com/api-reference/',
+    requiredConfig: ['subdomain', 'apiKey', 'email'],
+    optionalConfig: ['apiVersion'],
+};
+/**
+ * Create Zendesk support provider
+ */
+export function createZendeskProvider(config) {
+    let subdomain;
+    let apiKey;
+    let email;
+    let baseUrl;
+    return {
+        info: zendeskInfo,
+        async initialize(cfg) {
+            subdomain = cfg.subdomain;
+            apiKey = cfg.apiKey;
+            email = cfg.email;
+            if (!subdomain || !apiKey || !email) {
+                throw new Error('Zendesk subdomain, API key, and email are required');
+            }
+            baseUrl = `https://${subdomain}.zendesk.com/api/v2`;
+        },
+        async healthCheck() {
+            const start = Date.now();
+            try {
+                const response = await fetch(`${baseUrl}/users/me.json`, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                return {
+                    healthy: response.ok,
+                    latencyMs: Date.now() - start,
+                    message: response.ok ? 'Connected' : `HTTP ${response.status}`,
+                    checkedAt: new Date(),
+                };
+            }
+            catch (error) {
+                return {
+                    healthy: false,
+                    latencyMs: Date.now() - start,
+                    message: error instanceof Error ? error.message : 'Unknown error',
+                    checkedAt: new Date(),
+                };
+            }
+        },
+        async dispose() {
+            // No cleanup needed
+        },
+        async createTicket(ticket) {
+            const body = {
+                ticket: {
+                    subject: ticket.subject,
+                    comment: { body: ticket.description },
+                    priority: ticket.priority || 'normal',
+                    type: ticket.type || 'question',
+                    ...(ticket.requesterId && { requester_id: ticket.requesterId }),
+                    ...(ticket.assigneeId && { assignee_id: ticket.assigneeId }),
+                    ...(ticket.tags && { tags: ticket.tags }),
+                    ...(ticket.customFields && { custom_fields: ticket.customFields }),
+                },
+            };
+            try {
+                const response = await fetch(`${baseUrl}/tickets.json`, {
+                    method: 'POST',
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                    body: JSON.stringify(body),
+                });
+                if (!response.ok) {
+                    const error = await response.json().catch(() => ({}));
+                    throw new Error(error?.error || `HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return mapZendeskTicket(data.ticket);
+            }
+            catch (error) {
+                throw new Error(`Failed to create ticket: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+        async getTicket(ticketId) {
+            try {
+                const response = await fetch(`${baseUrl}/tickets/${ticketId}.json`, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                if (!response.ok) {
+                    if (response.status === 404)
+                        return null;
+                    throw new Error(`HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return mapZendeskTicket(data.ticket);
+            }
+            catch {
+                return null;
+            }
+        },
+        async updateTicket(ticketId, updates) {
+            const body = {
+                ticket: {
+                    ...(updates.subject && { subject: updates.subject }),
+                    ...(updates.priority && { priority: updates.priority }),
+                    ...(updates.type && { type: updates.type }),
+                    ...(updates.assigneeId && { assignee_id: updates.assigneeId }),
+                    ...(updates.tags && { tags: updates.tags }),
+                    ...(updates.customFields && { custom_fields: updates.customFields }),
+                },
+            };
+            // Add comment if description is provided
+            if (updates.description) {
+                body.ticket.comment = { body: updates.description };
+            }
+            try {
+                const response = await fetch(`${baseUrl}/tickets/${ticketId}.json`, {
+                    method: 'PUT',
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                    body: JSON.stringify(body),
+                });
+                if (!response.ok) {
+                    const error = await response.json().catch(() => ({}));
+                    throw new Error(error?.error || `HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return mapZendeskTicket(data.ticket);
+            }
+            catch (error) {
+                throw new Error(`Failed to update ticket: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+        async listTickets(options) {
+            const params = new URLSearchParams();
+            if (options?.limit)
+                params.append('per_page', options.limit.toString());
+            if (options?.cursor)
+                params.append('page[after]', options.cursor);
+            if (options?.status)
+                params.append('status', options.status);
+            if (options?.priority)
+                params.append('priority', options.priority);
+            if (options?.assigneeId)
+                params.append('assignee_id', options.assigneeId);
+            if (options?.requesterId)
+                params.append('requester_id', options.requesterId);
+            const url = `${baseUrl}/tickets.json${params.toString() ? `?${params.toString()}` : ''}`;
+            try {
+                const response = await fetch(url, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                if (!response.ok) {
+                    throw new Error(`HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                const tickets = (data.tickets || []).map(mapZendeskTicket);
+                return {
+                    items: tickets,
+                    total: data.count,
+                    hasMore: data.next_page !== null,
+                    nextCursor: data.after_cursor,
+                };
+            }
+            catch (error) {
+                throw new Error(`Failed to list tickets: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+        async closeTicket(ticketId) {
+            try {
+                const response = await fetch(`${baseUrl}/tickets/${ticketId}.json`, {
+                    method: 'PUT',
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                    body: JSON.stringify({
+                        ticket: {
+                            status: 'closed',
+                        },
+                    }),
+                });
+                return response.ok;
+            }
+            catch {
+                return false;
+            }
+        },
+        async addTicketComment(ticketId, body, isPublic = true) {
+            try {
+                const response = await fetch(`${baseUrl}/tickets/${ticketId}.json`, {
+                    method: 'PUT',
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                    body: JSON.stringify({
+                        ticket: {
+                            comment: {
+                                body,
+                                public: isPublic,
+                            },
+                        },
+                    }),
+                });
+                if (!response.ok) {
+                    const error = await response.json().catch(() => ({}));
+                    throw new Error(error?.error || `HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                const audit = data.audit || {};
+                const comment = audit.events?.find((e) => e.type === 'Comment');
+                return {
+                    id: audit.id?.toString() || '',
+                    ticketId,
+                    body,
+                    authorId: audit.author_id?.toString() || '',
+                    isPublic,
+                    createdAt: new Date(audit.created_at || Date.now()),
+                };
+            }
+            catch (error) {
+                throw new Error(`Failed to add comment: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+        async listTicketComments(ticketId) {
+            try {
+                const response = await fetch(`${baseUrl}/tickets/${ticketId}/comments.json`, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                if (!response.ok) {
+                    throw new Error(`HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return (data.comments || []).map((comment) => ({
+                    id: comment.id.toString(),
+                    ticketId,
+                    body: comment.body || comment.plain_body || '',
+                    authorId: comment.author_id?.toString() || '',
+                    isPublic: comment.public !== false,
+                    createdAt: new Date(comment.created_at),
+                }));
+            }
+            catch (error) {
+                throw new Error(`Failed to list comments: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+        async getUser(userId) {
+            try {
+                const response = await fetch(`${baseUrl}/users/${userId}.json`, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                if (!response.ok) {
+                    if (response.status === 404)
+                        return null;
+                    throw new Error(`HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return mapZendeskUser(data.user);
+            }
+            catch {
+                return null;
+            }
+        },
+        async searchUsers(query) {
+            try {
+                const params = new URLSearchParams({ query });
+                const response = await fetch(`${baseUrl}/users/search.json?${params.toString()}`, {
+                    headers: {
+                        Authorization: `Basic ${Buffer.from(`${email}/token:${apiKey}`).toString('base64')}`,
+                        'Content-Type': 'application/json',
+                    },
+                });
+                if (!response.ok) {
+                    throw new Error(`HTTP ${response.status}`);
+                }
+                const data = (await response.json());
+                return (data.users || []).map(mapZendeskUser);
+            }
+            catch (error) {
+                throw new Error(`Failed to search users: ${error instanceof Error ? error.message : 'Unknown error'}`);
+            }
+        },
+    };
+}
+/**
+ * Map Zendesk ticket to TicketData
+ */
+function mapZendeskTicket(ticket) {
+    return {
+        id: ticket.id.toString(),
+        subject: ticket.subject || '',
+        description: ticket.description || '',
+        status: mapZendeskStatus(ticket.status),
+        priority: ticket.priority || 'normal',
+        type: ticket.type,
+        requesterId: ticket.requester_id?.toString(),
+        assigneeId: ticket.assignee_id?.toString(),
+        tags: ticket.tags || [],
+        createdAt: new Date(ticket.created_at),
+        updatedAt: new Date(ticket.updated_at),
+        solvedAt: ticket.solved_at ? new Date(ticket.solved_at) : undefined,
+    };
+}
+/**
+ * Map Zendesk status to standard status
+ */
+function mapZendeskStatus(status) {
+    switch (status) {
+        case 'new':
+            return 'new';
+        case 'open':
+            return 'open';
+        case 'pending':
+            return 'pending';
+        case 'hold':
+            return 'hold';
+        case 'solved':
+            return 'solved';
+        case 'closed':
+            return 'closed';
+        default:
+            return 'open';
+    }
+}
+/**
+ * Map Zendesk user to SupportUserData
+ */
+function mapZendeskUser(user) {
+    return {
+        id: user.id.toString(),
+        name: user.name || '',
+        email: user.email || '',
+        role: user.role || 'end-user',
+        createdAt: new Date(user.created_at),
+    };
+}
+/**
+ * Zendesk provider definition
+ */
+export const zendeskProvider = defineProvider(zendeskInfo, async (config) => createZendeskProvider(config));
+//# sourceMappingURL=zendesk.js.map

package/dist/providers/support/zendesk.js.map

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package/dist/providers/tasks/index.d.ts

@@ -0,0 +1,19 @@
+/**
+ * Task Providers
+ *
+ * @packageDocumentation
+ */
+export { todoistInfo, todoistProvider, createTodoistProvider } from './todoist.js';
+/**
+ * Register all task providers
+ */
+export declare function registerTaskProviders(): void;
+/**
+ * All task providers
+ */
+export declare const taskProviders: {
+    info: import("../types.js").ProviderInfo;
+    factory: import("../types.js").ProviderFactory<import("../types.js").TaskProvider>;
+    register: () => void;
+}[];
+//# sourceMappingURL=index.d.ts.map

package/dist/providers/tasks/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/providers/tasks/index.ts"],"names":[],"mappings":"AAAA;;;;GAIG;AAEH,OAAO,EAAE,WAAW,EAAE,eAAe,EAAE,qBAAqB,EAAE,MAAM,cAAc,CAAA;AAIlF;;GAEG;AACH,wBAAgB,qBAAqB,IAAI,IAAI,CAE5C;AAED;;GAEG;AACH,eAAO,MAAM,aAAa;;;;GAAoB,CAAA"}

package/dist/providers/tasks/index.js

@@ -0,0 +1,18 @@
+/**
+ * Task Providers
+ *
+ * @packageDocumentation
+ */
+export { todoistInfo, todoistProvider, createTodoistProvider } from './todoist.js';
+import { todoistProvider } from './todoist.js';
+/**
+ * Register all task providers
+ */
+export function registerTaskProviders() {
+    todoistProvider.register();
+}
+/**
+ * All task providers
+ */
+export const taskProviders = [todoistProvider];
+//# sourceMappingURL=index.js.map

package/dist/providers/tasks/index.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.js","sourceRoot":"","sources":["../../../src/providers/tasks/index.ts"],"names":[],"mappings":"AAAA;;;;GAIG;AAEH,OAAO,EAAE,WAAW,EAAE,eAAe,EAAE,qBAAqB,EAAE,MAAM,cAAc,CAAA;AAElF,OAAO,EAAE,eAAe,EAAE,MAAM,cAAc,CAAA;AAE9C;;GAEG;AACH,MAAM,UAAU,qBAAqB;IACnC,eAAe,CAAC,QAAQ,EAAE,CAAA;AAC5B,CAAC;AAED;;GAEG;AACH,MAAM,CAAC,MAAM,aAAa,GAAG,CAAC,eAAe,CAAC,CAAA"}

package/dist/providers/tasks/todoist.d.ts

@@ -0,0 +1,25 @@
+/**
+ * Todoist Task Provider
+ *
+ * Concrete implementation of TaskProvider using Todoist REST API v2.
+ *
+ * @packageDocumentation
+ */
+import type { TaskProvider, ProviderConfig, ProviderInfo } from '../types.js';
+/**
+ * Todoist provider info
+ */
+export declare const todoistInfo: ProviderInfo;
+/**
+ * Create Todoist task provider
+ */
+export declare function createTodoistProvider(config: ProviderConfig): TaskProvider;
+/**
+ * Todoist provider definition
+ */
+export declare const todoistProvider: {
+    info: ProviderInfo;
+    factory: import("../types.js").ProviderFactory<TaskProvider>;
+    register: () => void;
+};
+//# sourceMappingURL=todoist.d.ts.map

package/dist/providers/tasks/todoist.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"todoist.d.ts","sourceRoot":"","sources":["../../../src/providers/tasks/todoist.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AAEH,OAAO,KAAK,EACV,YAAY,EACZ,cAAc,EAEd,YAAY,EAOb,MAAM,aAAa,CAAA;AAKpB;;GAEG;AACH,eAAO,MAAM,WAAW,EAAE,YASzB,CAAA;AAyDD;;GAEG;AACH,wBAAgB,qBAAqB,CAAC,MAAM,EAAE,cAAc,GAAG,YAAY,CA+S1E;AAED;;GAEG;AACH,eAAO,MAAM,eAAe;;;;CAE3B,CAAA"}