dialog-survey 1.1.0

package/dist/services/llm-clustering.js

@@ -0,0 +1,91 @@
+export async function clusterDimensionQuotes(quotes, dimension, llm) {
+    if (!quotes.length)
+        return [];
+    const prompt = `You are a qualitative research analyst.
+Cluster the following ${quotes.length} user quotes about "${dimension}" into 3-8 sub-themes.
+
+**Quotes**:
+${quotes.map((q, i) => `${i + 1}. "${q}"`).join('\n')}
+
+**Task**:
+1. Group similar quotes into 3-8 sub-themes
+2. For each sub-theme: provide a name, count, overall sentiment (positive/negative/neutral), and 1-2 representative quotes
+
+**Return JSON only**:
+[{"subTopicName":"...","mentionCount":3,"overallSentiment":"positive|negative|neutral","representativeQuotes":["..."]}]`;
+    try {
+        const response = await llm.chat({
+            model: process.env.LLM_MODEL || process.env.VOLCENGINE_MODEL || 'deepseek-v3.2',
+            messages: [{ role: 'user', content: prompt }],
+            max_tokens: 2000,
+            temperature: 0.1,
+        });
+        const parsed = parseSubThemes(response.content);
+        return parsed;
+    }
+    catch {
+        return [];
+    }
+}
+export async function discoverEmergentIssues(allEmergents, llm) {
+    if (!allEmergents.length)
+        return [];
+    const prompt = `You are a qualitative research analyst.
+From the following user-emergent issue tags across multiple interviews, identify the top 5 most important issues.
+
+**All emergent tags**:
+${allEmergents.join('\n')}
+
+**Task**:
+1. Identify up to 5 most important issues
+2. For each: provide name, estimated mention count, urgency (high/medium/low), and up to 3 representative examples
+
+**Return JSON only**:
+[{"name":"...","mentionCount":15,"urgency":"high|medium|low","representativeQuotes":["..."]}]`;
+    try {
+        const response = await llm.chat({
+            model: process.env.LLM_MODEL || process.env.VOLCENGINE_MODEL || 'deepseek-v3.2',
+            messages: [{ role: 'user', content: prompt }],
+            max_tokens: 1500,
+            temperature: 0.1,
+        });
+        const parsed = parseEmergentIssues(response.content);
+        return parsed;
+    }
+    catch {
+        return [];
+    }
+}
+function parseSubThemes(content) {
+    try {
+        const cleaned = content
+            .replace(/```json\n?/g, '')
+            .replace(/```\n?/g, '')
+            .trim();
+        const parsed = JSON.parse(cleaned);
+        if (Array.isArray(parsed) && parsed.length >= 3 && parsed.length <= 8) {
+            return parsed;
+        }
+        return [];
+    }
+    catch {
+        return [];
+    }
+}
+function parseEmergentIssues(content) {
+    try {
+        const cleaned = content
+            .replace(/```json\n?/g, '')
+            .replace(/```\n?/g, '')
+            .trim();
+        const parsed = JSON.parse(cleaned);
+        if (Array.isArray(parsed)) {
+            return parsed.slice(0, 5);
+        }
+        return [];
+    }
+    catch {
+        return [];
+    }
+}
+//# sourceMappingURL=llm-clustering.js.map

package/dist/services/llm-clustering.js.map

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package/dist/services/prompt.service.d.ts

@@ -0,0 +1,13 @@
+export interface PromptTemplate {
+    name: string;
+    template: string;
+    variables: string[];
+}
+export declare class PromptService {
+    private templates;
+    constructor(templates?: Record<string, PromptTemplate>);
+    render(templateName: string, variables: Record<string, string>): string;
+    getTemplate(name: string): PromptTemplate | undefined;
+}
+export declare const promptService: PromptService;
+//# sourceMappingURL=prompt.service.d.ts.map

package/dist/services/prompt.service.d.ts.map

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package/dist/services/prompt.service.js

@@ -0,0 +1,151 @@
+const TEMPLATES = {
+    generateQuestion: {
+        name: 'generateQuestion',
+        template: `你是访谈主持人。根据以下访谈上下文，生成下一个问题。
+
+访谈主题: {{topic}}
+当前问题: {{currentQuestion}}
+用户回答: {{userAnswer}}
+
+请生成下一个问题，要求简洁、具体。`,
+        variables: ['topic', 'currentQuestion', 'userAnswer'],
+    },
+    generateReport: {
+        name: 'generateReport',
+        template: `根据以下访谈内容，生成访谈报告。
+
+访谈主题: {{topic}}
+访谈问题与回答:
+{{qaPairs}}
+
+请生成包含以下内容的报告：
+1. 关键发现
+2. 情感分析
+3. 行动建议
+
+使用中文输出。`,
+        variables: ['topic', 'qaPairs'],
+    },
+    generateSmartResponse: {
+        name: 'generateSmartResponse',
+        template: `你是一位温暖、专业的访谈主持人。你的目标是让被访者感到舒适、愿意深入分享真实经验。
+
+**重要原则**：
+- 不要机械地问问题，要像朋友聊天一样自然
+- 用户情绪变化时，先回应情绪，再考虑访谈进度
+- 宁可少问一个问题，也不要让用户感到被强迫
+- **绝对不要在回应中包含或暗示下一个问题**。你只需要对用户的当前回答做出温暖回应，下一个问题会由系统自动追加。如果你重复了下一个问题，用户会感到困惑。
+
+**深度追问要求**：
+当用户分享了问题或痛点时，不要停留在表面的感谢或简单追问。要深入挖掘：
+- 鼓励用户描述**具体场景**而非抽象概念
+- 追问用户**亲身经历**的细节（"当时是什么情况？""您是怎么应对的？"）
+- 引导用户提出**自己的解决建议**（"如果让您来改进，您会怎么做？"）
+- 探寻用户的**真实想法**而非官方回答（"抛开公司政策不说，您个人觉得…"）
+
+目标是获取一线的真实痛点和建议，这些对于后续改进非常有价值。
+
+---
+
+**对话历史**:
+{{conversationHistory}}
+
+**当前问题**: {{currentQuestion}}
+**已追问次数**: {{followupCount}}/{{maxFollowups}}
+**用户回答**: {{userAnswer}}
+
+---
+
+分析用户回答后，选择策略并生成回应。
+
+**策略选择**（选择最匹配的一项）：
+1. **认真回答** - 用户认真回答了问题 → 肯定并深入挖掘细节 → 追问具体场景、个人体验、解决建议
+2. **敷衍回答** - 用户敷衍（如"嗯嗯"、"不知道"）→ 简短回应 → 换角度激发兴趣
+3. **困惑不理解** - 用户不理解问题或访谈目的 → 解释目的 → 温柔引导
+4. **拒绝不想答** - 用户拒绝回答此问题 → 表示理解 → 提议换话题或跳过
+5. **不满情绪激动** - 用户表达不满/愤怒 → 真诚道歉共情 → 尊重用户选择
+6. **要求结束** - 用户想结束访谈 → 确认结束 → 真诚感谢受访者的时间和分享，表达祝福（如"非常感谢您抽时间参与这次访谈，您的分享对我们很有价值，祝您工作顺利！"）
+7. **要求跳过** - 用户想跳过此题 → 同意跳过 → 直接进入下一题
+8. **质疑测试边界** - 用户质疑访谈者能力或测试边界 → 温和重申角色 → 保持专业
+9. **转移话题** - 用户转移话题但不想结束 → 温和引导回主题 或 接受转移
+
+**行动决策**：
+- NEXT: 用户回答充分，应该进入下一个问题
+- FOLLOWUP: 需要追问细节（注意：已追问次数不能超过上限）。追问时应提出一个具体的新问题，引导用户深入分享经验和建议。
+- END: 用户明确想结束访谈
+- STAY: 其他情况，继续当前话题
+
+---
+
+**输出格式**（必须严格按JSON格式返回，不要输出其他内容）：
+
+{
+  "thinking": "简短分析用户意图和情绪（10-20字）",
+  "strategy": "选择的策略编号（1-9）",
+  "action": "NEXT 或 FOLLOWUP 或 END 或 STAY",
+  "response": "你的回应内容（50-100字，温暖自然。如果是NEXT，只需肯定用户的分享，不要包含下一个问题。）"
+}
+
+**示例输出**：
+{
+  "thinking": "用户质疑访谈目的，情绪困惑",
+  "strategy": "3",
+  "action": "STAY",
+  "response": "理解您的疑惑。这个访谈是想了解您的工作经历，帮助我们更好地理解您的专业背景。如果您不太想聊这个，我们可以换个话题？"
+}`,
+        variables: [
+            'conversationHistory',
+            'currentQuestion',
+            'followupCount',
+            'maxFollowups',
+            'userAnswer',
+            'userName',
+            'lastQuestionFlag',
+        ],
+    },
+    analyzeWithDimensions: {
+        name: 'analyzeWithDimensions',
+        template: `你是一个定性研究分析师。根据以下访谈对话内容，按预设维度进行分类标注。
+
+**预设维度**：
+{{dimensions}}
+
+每个维度包含：id、label、description、keywords
+
+**访谈内容**：
+{{qaPairs}}
+
+**任务**：
+1. 对每个维度，判断受访者是否提及
+2. 如果提及，判断情感倾向（positive/negative/neutral）
+3. 提取1-2条最具代表性的原文引用
+4. 如果发现预设维度之外的重要问题，提取为emergentTag
+5. 给出整体满意度评分（1-5，5为最满意）
+
+**返回JSON**：
+{"dimensionTags":[{"dimensionId":"...","label":"...","sentiment":"positive|negative|neutral","quotes":["..."]}],"emergentTags":["..."],"interviewerRating":3}`,
+        variables: ['dimensions', 'qaPairs'],
+    },
+};
+export class PromptService {
+    templates;
+    constructor(templates) {
+        this.templates = new Map(Object.entries(templates || TEMPLATES));
+    }
+    render(templateName, variables) {
+        const template = this.templates.get(templateName);
+        if (!template) {
+            throw new Error(`Template not found: ${templateName}`);
+        }
+        let result = template.template;
+        for (const [key, value] of Object.entries(variables)) {
+            result = result.replace(new RegExp(`{{${key}}}`, 'g'), value.replace(/\{\{/g, '{{').replace(/\}\}/g, '}}'));
+        }
+        return result;
+    }
+    getTemplate(name) {
+        return this.templates.get(name);
+    }
+}
+export const promptService = new PromptService();
+//# sourceMappingURL=prompt.service.js.map

package/dist/services/prompt.service.js.map

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package/dist/services/report.service.d.ts

@@ -0,0 +1,28 @@
+import { VolcengineLLM } from '../integrations/llm/volcengine.js';
+export interface Report {
+    interviewId: string;
+    content: string;
+    keyFindings: string[];
+    sentiment: string;
+    recommendations: string[];
+    generatedAt: Date;
+}
+export interface ReportWithDimensions extends Report {
+    dimensionTags?: Array<{
+        dimensionId: string;
+        label: string;
+        sentiment: 'positive' | 'negative' | 'neutral';
+        quotes: string[];
+    }>;
+    emergentTags?: string[];
+    interviewerRating?: number;
+}
+export declare function generateReport(interviewId: string, topic: string, qaPairs: Array<{
+    question: string;
+    answer: string;
+}>): Promise<Report>;
+export declare function generateReportWithDimensions(interviewId: string, _topic: string, qaPairs: Array<{
+    question: string;
+    answer: string;
+}>, dimensionsJson: string | null, llm: VolcengineLLM): Promise<ReportWithDimensions>;
+//# sourceMappingURL=report.service.d.ts.map

package/dist/services/report.service.d.ts.map

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package/dist/services/report.service.js

@@ -0,0 +1,169 @@
+import fs from 'node:fs';
+import path from 'node:path';
+import { DEFAULT_MODEL, VolcengineLLM } from '../integrations/llm/volcengine.js';
+import { info } from '../utils/logger.js';
+import { withRetry } from '../utils/retry.js';
+import { promptService } from './prompt.service.js';
+export async function generateReport(interviewId, topic, qaPairs) {
+    info('Generating report', { interviewId, qaCount: qaPairs.length });
+    const qaText = qaPairs.map((qa) => `Q: ${qa.question}\nA: ${qa.answer}`).join('\n\n');
+    const prompt = promptService.render('generateReport', {
+        topic,
+        qaPairs: qaText,
+    });
+    const llm = VolcengineLLM.fromEnv();
+    try {
+        const response = await withRetry(() => llm.chat({
+            model: DEFAULT_MODEL,
+            messages: [{ role: 'user', content: prompt }],
+            max_tokens: 3000,
+        }));
+        const content = response.content;
+        const parsed = parseReportContent(content);
+        const report = {
+            interviewId,
+            content,
+            keyFindings: parsed.keyFindings,
+            sentiment: parsed.sentiment,
+            recommendations: parsed.recommendations,
+            generatedAt: new Date(),
+        };
+        await saveReport(report);
+        return report;
+    }
+    catch (e) {
+        const errorMsg = e instanceof Error ? e.message : 'Unknown error';
+        info('Report generation failed, using fallback', { error: errorMsg });
+        return createFallbackReport(interviewId, topic, qaPairs);
+    }
+}
+function parseReportContent(content) {
+    const keyFindings = [];
+    let sentiment = 'neutral';
+    const recommendations = [];
+    // Support both "### 1. 关键发现" (Markdown header) and "关键发现:" formats
+    const findingMatch = content.match(/[##\s]*关键发现[:：]?\s*\n?([\s\S]*?)(?=情感分析|行动建议|### .*建议|$)/i) ||
+        content.match(/关键发现[\s:：]*([\s\S]*?)(?=情感分析|行动建议|$)/i);
+    if (findingMatch) {
+        // Split by newlines or markdown list markers, filter out empty/heading lines
+        const findings = findingMatch[1]
+            .split(/[\n]+/)
+            .map((f) => f
+            .replace(/^[-*•]\s*/, '')
+            .replace(/^\d+\.\s*/, '')
+            .trim())
+            .filter((f) => f.length > 0);
+        keyFindings.push(...findings.slice(0, 5));
+    }
+    // Support both "### 2. 情感分析" and "情感分析:" formats
+    const sentimentMatch = content.match(/情感分析[:：]\s*([\u4e00-\u9fa5]+)/i) ||
+        content.match(/情感分析[\s\S]*?(积极|正面|negative|positive|消极|负面|negative|neutral|中立|neutral)/i);
+    if (sentimentMatch) {
+        const raw = sentimentMatch[1].trim().toLowerCase();
+        if (raw.includes('积极') || raw.includes('正面') || raw === 'positive') {
+            sentiment = 'positive';
+        }
+        else if (raw.includes('消极') || raw.includes('负面') || raw === 'negative') {
+            sentiment = 'negative';
+        }
+        else {
+            sentiment = 'neutral';
+        }
+    }
+    // Support both "### 3. 行动建议" and "行动建议:" formats
+    const recMatch = content.match(/行动建议[:：]?\s*\n?([\s\S]*?)(?=总结|$)/i) ||
+        content.match(/行动建议[\s\S]*?([\s\S]*)/i);
+    if (recMatch) {
+        const recs = recMatch[1]
+            .split(/[\n]+/)
+            .map((r) => r
+            .replace(/^[-*•]\s*/, '')
+            .replace(/^\d+\.\s*/, '')
+            .trim())
+            .filter((r) => r.length > 0);
+        recommendations.push(...recs.slice(0, 5));
+    }
+    return { keyFindings, sentiment, recommendations };
+}
+function createFallbackReport(interviewId, topic, qaPairs) {
+    return {
+        interviewId,
+        content: `# 访谈报告\n\n主题: ${topic}\n\n问答记录:\n${qaPairs.map((qa) => `Q: ${qa.question}\nA: ${qa.answer}`).join('\n\n')}`,
+        keyFindings: qaPairs.map((qa) => qa.answer.substring(0, 50)),
+        sentiment: 'neutral',
+        recommendations: ['建议进行更深入的后续访谈'],
+        generatedAt: new Date(),
+    };
+}
+async function saveReport(report) {
+    const reportsDir = process.env.REPORTS_DIR || './reports';
+    const filename = `${report.interviewId}_${Date.now()}.md`;
+    const filepath = path.join(reportsDir, filename);
+    fs.mkdirSync(reportsDir, { recursive: true });
+    fs.writeFileSync(filepath, report.content);
+    info('Report saved', { filepath });
+    return filepath;
+}
+export async function generateReportWithDimensions(interviewId, _topic, qaPairs, dimensionsJson, llm) {
+    const qaText = qaPairs.map((qa) => `Q: ${qa.question}\nA: ${qa.answer}`).join('\n\n');
+    const prompt = promptService.render('analyzeWithDimensions', {
+        dimensions: dimensionsJson || '[No preset dimensions]',
+        qaPairs: qaText,
+    });
+    try {
+        const response = await withRetry(() => llm.chat({
+            model: DEFAULT_MODEL,
+            messages: [{ role: 'user', content: prompt }],
+            max_tokens: 2000,
+            temperature: 0.1,
+        }));
+        const parsed = parseDimensionAnalysis(response.content);
+        return {
+            interviewId,
+            content: response.content,
+            keyFindings: [],
+            sentiment: '',
+            recommendations: [],
+            generatedAt: new Date(),
+            ...parsed,
+        };
+    }
+    catch (e) {
+        info('Dimension analysis failed', {
+            interviewId,
+            error: e.message,
+        });
+        return {
+            interviewId,
+            content: '',
+            keyFindings: [],
+            sentiment: '',
+            recommendations: [],
+            generatedAt: new Date(),
+            dimensionTags: [],
+            emergentTags: [],
+        };
+    }
+}
+function parseDimensionAnalysis(content) {
+    try {
+        const cleaned = content
+            .replace(/```json\n?/g, '')
+            .replace(/```\n?/g, '')
+            .trim();
+        const jsonRaw = JSON.parse(cleaned);
+        if (typeof jsonRaw !== 'object' || jsonRaw === null) {
+            return { dimensionTags: [], emergentTags: [] };
+        }
+        const jsonStr = jsonRaw;
+        return {
+            dimensionTags: Array.isArray(jsonStr.dimensionTags) ? jsonStr.dimensionTags : [],
+            emergentTags: Array.isArray(jsonStr.emergentTags) ? jsonStr.emergentTags : [],
+            interviewerRating: typeof jsonStr.interviewerRating === 'number' ? jsonStr.interviewerRating : undefined,
+        };
+    }
+    catch {
+        return { dimensionTags: [], emergentTags: [] };
+    }
+}
+//# sourceMappingURL=report.service.js.map

package/dist/services/report.service.js.map

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package/dist/services/stream-message-utils.d.ts

@@ -0,0 +1,31 @@
+export interface StreamMessage {
+    specVersion: string;
+    type: string;
+    headers: {
+        topic: string;
+        messageId: string;
+        time: string;
+    };
+    data: string;
+}
+export interface ParsedStreamMessage {
+    userId: string;
+    content: string;
+    sessionWebhook: string;
+    messageId: string;
+}
+export interface ProcessResult {
+    success: boolean;
+    response?: string;
+    error?: string;
+}
+export declare function parseStreamMessage(message: StreamMessage): ParsedStreamMessage | null;
+/** Allowed DingTalk hostnames for SSRF protection */
+export declare const ALLOWED_WEBHOOK_HOSTS: Set<string>;
+/**
+ * Validates that a webhook URL is from an allowed DingTalk hostname.
+ * Protects against SSRF attacks via malicious URLs (e.g., file:///, http://169.254169.254/, etc.)
+ */
+export declare function isAllowedWebhookUrl(url: string): boolean;
+export declare function sendReply(sessionWebhook: string, content: string): Promise<boolean>;
+//# sourceMappingURL=stream-message-utils.d.ts.map

package/dist/services/stream-message-utils.d.ts.map

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package/dist/services/stream-message-utils.js

@@ -0,0 +1,80 @@
+import { error, info } from '../utils/logger.js';
+export function parseStreamMessage(message) {
+    try {
+        const data = JSON.parse(message.data);
+        const content = data.text?.content || data.content || '';
+        return {
+            userId: data.senderStaffId || '',
+            content: content,
+            sessionWebhook: data.sessionWebhook || '',
+            messageId: message.headers.messageId,
+        };
+    }
+    catch (e) {
+        error('Failed to parse stream message', {
+            error: e instanceof Error ? e.message : String(e),
+        });
+        return null;
+    }
+}
+/** Allowed DingTalk hostnames for SSRF protection */
+export const ALLOWED_WEBHOOK_HOSTS = new Set([
+    'oapi.dingtalk.com',
+    'api.dingtalk.com',
+    'router.dingtalk.com',
+]);
+/**
+ * Validates that a webhook URL is from an allowed DingTalk hostname.
+ * Protects against SSRF attacks via malicious URLs (e.g., file:///, http://169.254169.254/, etc.)
+ */
+export function isAllowedWebhookUrl(url) {
+    try {
+        const parsed = new URL(url);
+        return ALLOWED_WEBHOOK_HOSTS.has(parsed.hostname);
+    }
+    catch {
+        return false;
+    }
+}
+export async function sendReply(sessionWebhook, content) {
+    if (!sessionWebhook) {
+        error('No sessionWebhook provided');
+        return false;
+    }
+    info('Sending reply (exported)', {
+        webhook: sessionWebhook,
+        contentLength: content.length,
+    });
+    try {
+        const body = {
+            msgtype: 'text',
+            text: { content },
+        };
+        const response = await fetch(sessionWebhook, {
+            method: 'POST',
+            headers: { 'Content-Type': 'application/json' },
+            body: JSON.stringify(body),
+        });
+        if (!response.ok) {
+            const responseText = await response.text();
+            error('Failed to send reply', {
+                status: response.status,
+                statusText: response.statusText,
+                webhook: sessionWebhook,
+                responseText: responseText.substring(0, 200),
+            });
+            return false;
+        }
+        info('Reply sent', {
+            webhook: sessionWebhook,
+            contentLength: content.length,
+        });
+        return true;
+    }
+    catch (e) {
+        const errMsg = e instanceof Error ? e.message : String(e);
+        error('Failed to send reply', { error: errMsg });
+        return false;
+    }
+}
+//# sourceMappingURL=stream-message-utils.js.map

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package/dist/services/stream-message.service.d.ts

@@ -0,0 +1,29 @@
+import { PrismaClient } from '@prisma/client';
+import { InterviewStateRepository } from '../repositories/interview-state.repository.js';
+import { parseStreamMessage } from './stream-message-utils.js';
+export type { StreamMessage, ParsedStreamMessage, ProcessResult } from './stream-message-utils.js';
+export declare class StreamMessageService {
+    private repo;
+    constructor(repo?: InterviewStateRepository);
+    parseStreamMessage: typeof parseStreamMessage;
+    sendReply(sessionWebhook: string, content: string): Promise<boolean>;
+    processStreamMessage(message: {
+        data: string;
+        headers: {
+            messageId: string;
+        };
+    }, retryCount?: number, prisma?: PrismaClient): Promise<{
+        success: boolean;
+        response?: string;
+        error?: string;
+    }>;
+    private processStreamMessageWithState;
+    private resolveDefaultTemplateId;
+}
+export { parseStreamMessage, sendReply, isAllowedWebhookUrl } from './stream-message-utils.js';
+export declare function processStreamMessage(message: import('./stream-message-utils.js').StreamMessage, prisma?: PrismaClient): Promise<{
+    success: boolean;
+    response?: string;
+    error?: string;
+}>;
+//# sourceMappingURL=stream-message.service.d.ts.map

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