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3
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"updateWorkflowProtocolFunction": "const tabChatListAreaReclamante = [\r\n \"5b2c64ba-4ca6-4a42-a5de-8f3f069fd0c2\", // Pendencia com reclamante 1 PROD RC\r\n \"48b76281-fea0-434e-b3e4-047a8e38a7d6\", // Pendencia com reclamante 2 PROD RC\r\n \"ba79e84a-70d3-4d86-b18a-d0649b1d368f\", // Pendencia com reclamante 3 PROD RC\r\n];\r\n\r\nconst tabChatListArea = [\r\n \"607b907a-7eb2-4ef2-b902-9513841de41f\", // Pendencia 1 PROD RC\r\n \"1bc17b34-50c8-4f2a-8049-1c5cabda8478\", // Pendencia 2 PROD RC\r\n \"f3682a6b-1f9c-40cb-ab37-efda6953e66a\", // Pendencia 3 PROD RC\r\n \"4d004afb-0ce8-4559-b95b-a9b450f71355\", // Pendenciar Área [Complemento] PROD RC\r\n \"d1eca09d-929e-40c5-9d7f-46ee9abf37dc\", // Pendenciar Área [Resposta Pendente] PROD RC\r\n];\r\n\r\nconst tabChatListReclamante = [\r\n \"75e43640-02b2-4d3a-a1ee-e7158c8c36ca\", // Pendenciar Reclamante PROD RC\r\n];\r\n\r\nconst tabChatListFechado = [\r\n \"8acf65df-6341-4448-ac88-ebac5e7524ba\", // Captura no cartão recusada PROD RC\r\n \"e609ad49-0d58-48fb-8521-932a3b39b450\", // Consulta CPF - LGPD PROD RC\r\n \"89d1b74a-23e1-4357-bb43-cbcce413ef00\", // Erro AWP Reembolso PROD RC\r\n \"6893fa78-6988-4d42-bbe8-56115ad6dafb\", // Perda Parcial PROD RC\r\n \"994b638d-b77c-4382-93d7-8a3c4a68a335\", // Prazo curto PROD RC\r\n \"7cfd92cd-d13a-4aa2-b4bc-1572d827d30f\", // Reativação ou Não reabilitar PROD RC\r\n \"bf053a72-3cca-46c2-adce-efef7249398f\", // Prêmio devido PROD RC\r\n \"0660628b-95db-4b5a-8b61-537711d73e8e\", // Proposta recusada auto PROD RC\r\n \"36987e66-cd0b-41cd-ba09-cb1f4f62ebc0\", // Sinistro 3o sem responsabilidade PROD RC\r\n \"1137350c-dad4-457c-bbf0-1de44bfb4d1c\", // Sinistro atender PROD RC\r\n \"4c1d0f3b-9c8e-41a4-aad0-c402688835a5\", // Sinistro DNC PROD RC\r\n \"356f351e-5f3f-4902-b145-d0e2aa38f5e4\", // Sinistro Datas / Peças PROD RC\r\n \"7301d8f7-5454-4063-aefe-7a6d73dfa90c\", // Sinistro Negativa PROD RC\r\n \"e3999399-d44d-4b02-adb8-a6215a293395\", // Sinistro pagamento PROD RC\r\n \"34e901e9-834b-4c91-82ee-99dc93b44608\", // Sinistro vendaval PROD RC\r\n \"161d59a0-3ead-4f3e-b355-658be1a01759\", // Template padrão PROD RC\r\n \"47507dd8-29c0-4450-8360-c1137cab8a06\", // Vidro homologado PROD RC\r\n \"183bab26-e4a4-4015-822b-2c97ae6304c6\", // Vidro logomarca PROD RC\r\n \"73e90d69-6f4e-4373-9130-446b5e93a1df\", // Vistoria de qualidade PROD RC\r\n]\r\n\r\nconst tabChatListRejeitado = [\r\n \"11ef7acb-44a6-4a69-aa83-ebd496a454fd\", // Rejeitada PROD RC\r\n]\r\n\r\nconst lastTabulation = protocol?.journey[0];\r\n\r\nconst tabChatAreaReclamante =\r\n lastTabulation && tabChatListAreaReclamante.includes(lastTabulation.tab_id);\r\n\r\nconst tabChatArea =\r\n lastTabulation && tabChatListArea.includes(lastTabulation.tab_id);\r\n\r\nconst tabChatReclamante =\r\n lastTabulation && tabChatListReclamante.includes(lastTabulation.tab_id);\r\n\r\nconst tabChatFechado =\r\n lastTabulation && tabChatListFechado.includes(lastTabulation.tab_id);\r\n\r\nconst tabChatRejeitado =\r\n lastTabulation && tabChatListRejeitado.includes(lastTabulation.tab_id);\r\n\r\nlet updatedWorkflowProtocol;\r\n\r\nif (tabChatAreaReclamante) {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: true,\r\n reclamante: true,\r\n company: true,\r\n person: true,\r\n },\r\n },\r\n }\r\n} else if (tabChatArea) {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: true,\r\n reclamante: false,\r\n company: false,\r\n person: false,\r\n },\r\n },\r\n }\r\n} else if (tabChatReclamante) {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: false,\r\n reclamante: true,\r\n company: false,\r\n person: false,\r\n },\r\n },\r\n };\r\n} else if (tabChatFechado) {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: false,\r\n reclamante: false,\r\n company: false,\r\n person: false,\r\n },\r\n },\r\n };\r\n} else if (tabChatRejeitado) {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: false,\r\n reclamante: false,\r\n company: false,\r\n person: false,\r\n },\r\n },\r\n };\r\n} else {\r\n return {\r\n user_requested_already_viewed_protocol: true,\r\n // workflow_protocol_solicitation_status_id: \"\",\r\n optional_config: {\r\n ...workflowProtocol.optional_config,\r\n pendency_button: {\r\n clerk: false,\r\n broker: false,\r\n broker_frotas: false,\r\n tech: false,\r\n advisor: false,\r\n seller: false,\r\n backoffice: false,\r\n provider: false,\r\n commercial: false,\r\n frotas: false,\r\n area: false,\r\n reclamante: false,\r\n company: false,\r\n person: false,\r\n },\r\n },\r\n };\r\n}\r\n"
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