cyclecad 2.1.0 → 3.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/BILLING-IMPLEMENTATION-SUMMARY.md +425 -0
- package/BILLING-INDEX.md +293 -0
- package/BILLING-INTEGRATION-GUIDE.md +414 -0
- package/COLLABORATION-INDEX.md +440 -0
- package/COLLABORATION-SYSTEM-SUMMARY.md +548 -0
- package/DELIVERABLES.txt +296 -445
- package/DOCKER-BUILD-MANIFEST.txt +483 -0
- package/DOCKER-FILES-REFERENCE.md +440 -0
- package/DOCKER-INFRASTRUCTURE.md +475 -0
- package/DOCKER-README.md +435 -0
- package/Dockerfile +33 -55
- package/ENHANCEMENT_COMPLETION_REPORT.md +383 -0
- package/ENHANCEMENT_SUMMARY.txt +308 -0
- package/FEATURE_INVENTORY.md +235 -0
- package/FUSION360_FEATURES_SUMMARY.md +452 -0
- package/FUSION360_PARITY_ENHANCEMENTS.md +461 -0
- package/FUSION360_PARITY_SUMMARY.md +520 -0
- package/FUSION360_QUICK_REFERENCE.md +351 -0
- package/MODULE_API_REFERENCE.md +712 -0
- package/MODULE_INVENTORY.txt +264 -0
- package/PWA-FILES-CREATED.txt +350 -0
- package/QUICK-START-TESTING.md +126 -0
- package/STEP-IMPORT-QUICKSTART.md +347 -0
- package/STEP-IMPORT-SYSTEM-SUMMARY.md +502 -0
- package/app/css/mobile.css +1074 -0
- package/app/icons/generate-icons.js +203 -0
- package/app/index.html +1342 -5031
- package/app/js/app.js +1312 -514
- package/app/js/billing-ui.js +990 -0
- package/app/js/brep-kernel.js +933 -981
- package/app/js/collab-client.js +750 -0
- package/app/js/mobile-nav.js +623 -0
- package/app/js/mobile-toolbar.js +476 -0
- package/app/js/modules/animation-module.js +497 -3
- package/app/js/modules/billing-module.js +724 -0
- package/app/js/modules/cam-module.js +507 -2
- package/app/js/modules/collaboration-module.js +513 -0
- package/app/js/modules/constraint-module.js +1266 -0
- package/app/js/modules/data-module.js +544 -1146
- package/app/js/modules/formats-module.js +438 -738
- package/app/js/modules/inspection-module.js +393 -0
- package/app/js/modules/mesh-module-enhanced.js +880 -0
- package/app/js/modules/plugin-module.js +597 -0
- package/app/js/modules/rendering-module.js +460 -0
- package/app/js/modules/scripting-module.js +593 -475
- package/app/js/modules/sketch-module.js +998 -2
- package/app/js/modules/step-module-enhanced.js +938 -0
- package/app/js/modules/surface-module.js +312 -0
- package/app/js/modules/version-module.js +420 -0
- package/app/js/offline-manager.js +705 -0
- package/app/js/responsive-init.js +360 -0
- package/app/js/touch-handler.js +429 -0
- package/app/manifest.json +211 -0
- package/app/offline.html +508 -0
- package/app/sw.js +571 -0
- package/app/tests/billing-tests.html +779 -0
- package/app/tests/brep-tests.html +980 -0
- package/app/tests/collab-tests.html +743 -0
- package/app/tests/mobile-tests.html +1299 -0
- package/app/tests/pwa-tests.html +1134 -0
- package/app/tests/step-tests.html +1042 -0
- package/app/tests/test-agent-v3.html +719 -0
- package/cycleCAD-Architecture-v2.pptx +0 -0
- package/docker-compose.yml +225 -0
- package/docs/BILLING-HELP.json +260 -0
- package/docs/BILLING-README.md +639 -0
- package/docs/BILLING-TUTORIAL.md +736 -0
- package/docs/BREP-HELP.json +326 -0
- package/docs/BREP-TUTORIAL.md +802 -0
- package/docs/COLLABORATION-HELP.json +228 -0
- package/docs/COLLABORATION-TUTORIAL.md +818 -0
- package/docs/DOCKER-HELP.json +224 -0
- package/docs/DOCKER-TUTORIAL.md +974 -0
- package/docs/MOBILE-HELP.json +243 -0
- package/docs/MOBILE-RESPONSIVE-README.md +378 -0
- package/docs/MOBILE-TUTORIAL.md +747 -0
- package/docs/PWA-HELP.json +228 -0
- package/docs/PWA-README.md +662 -0
- package/docs/PWA-TUTORIAL.md +757 -0
- package/docs/STEP-HELP.json +481 -0
- package/docs/STEP-IMPORT-TUTORIAL.md +824 -0
- package/docs/TESTING-GUIDE.md +528 -0
- package/docs/TESTING-HELP.json +182 -0
- package/fusion-vs-cyclecad.html +1771 -0
- package/nginx.conf +237 -0
- package/package.json +1 -1
- package/server/Dockerfile.converter +51 -0
- package/server/Dockerfile.signaling +28 -0
- package/server/billing-server.js +487 -0
- package/server/converter-enhanced.py +528 -0
- package/server/requirements-converter.txt +29 -0
- package/server/signaling-server.js +801 -0
- package/tests/docker-tests.sh +389 -0
- package/~$cycleCAD-Architecture-v2.pptx +0 -0
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# cycleCAD Billing & Pricing Guide
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## Table of Contents
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1. [Pricing Overview](#pricing-overview)
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2. [Getting Started](#getting-started)
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3. [Free Tier](#free-tier)
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4. [Upgrading to Pro](#upgrading-to-pro)
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5. [Upgrading to Enterprise](#upgrading-to-enterprise)
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6. [Managing Your Subscription](#managing-your-subscription)
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7. [Usage Limits](#usage-limits)
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8. [Trial Period](#trial-period)
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9. [Billing & Invoices](#billing--invoices)
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10. [Payment Methods](#payment-methods)
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11. [Promo Codes & Discounts](#promo-codes--discounts)
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12. [Self-Hosting (Enterprise)](#self-hosting-enterprise)
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13. [FAQ](#faq)
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---
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## Pricing Overview
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cycleCAD offers three pricing tiers to fit different needs:
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### Free Tier
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- **Price**: €0/month
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- **Perfect for**: Hobbyists, students, and small projects
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- **Features**:
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- Up to 3 projects
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- 100 parts per project
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- 1 GB storage
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- Basic 3D viewer
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- STEP import (up to 30 MB)
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- 20 AI requests per day
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- Community support via Discord
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### Pro Tier
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- **Price**: €49/month or €468/year (save 20%)
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- **Perfect for**: Professional designers and engineers
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- **Features**:
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- Unlimited projects
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- Unlimited parts per project
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- 50 GB storage
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- Full feature set
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- STEP import (up to 500 MB)
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- 500 AI requests per day
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- CAM operations
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- Custom materials library
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- API access for integrations
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- Priority email support
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- 14-day free trial
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### Enterprise Tier
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- **Price**: €299/month or €2,868/year (save 20%)
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- **Perfect for**: Teams, manufacturers, and organizations
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- **Features**:
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- Everything in Pro
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- Unlimited collaborators
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- 500 GB storage
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- Unlimited STEP import
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- Unlimited AI requests
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- CAM to real-time fab network integration
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- Custom branding
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- Single Sign-On (SSO)
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- Self-hosted option
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- 99.9% SLA
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- Dedicated technical support
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- Training and consulting included
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---
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## Getting Started
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### 1. Create an Account
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1. Visit [cyclecad.com](https://cyclecad.com)
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2. Click "Sign Up"
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3. Enter your email and create a password
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4. Verify your email address
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5. You're automatically on the Free tier!
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### 2. Start Your Free Trial
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To try Pro features risk-free:
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1. Open the app and click **"Upgrade"** button
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2. Select **"Pro"** or **"Enterprise"**
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3. You'll get a **14-day free trial**
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4. No credit card required until trial expires
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5. Cancel anytime before trial ends with zero charges
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### 3. View Your Current Plan
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1. Click **Settings** (gear icon)
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2. Select **"Billing & Subscription"**
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3. See your current tier, next billing date, and usage stats
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---
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## Free Tier
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### What You Get
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Free tier is perfect for learning and hobby projects:
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- 3 projects (perfect for learning different features)
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- 100 parts per project
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- 1 GB storage (~10-20 projects depending on size)
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- Basic 3D viewer
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- STEP import up to 30 MB
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- 20 AI requests per day
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### When You'll Hit Limits
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- **Projects**: Create 4th project → upgrade prompt
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- **Parts**: Add 101st part → upgrade prompt
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- **Storage**: Upload file that would exceed 1 GB → upgrade prompt
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- **AI requests**: After 20 requests today → queue requests or upgrade
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### Upgrade When You Need
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Click "Upgrade" button that appears when you hit a limit:
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- Choose **Pro** (€49/mo) or **Enterprise** (€299/mo)
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- Get 14-day free trial to test features
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- If satisfied, confirm payment at end of trial
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- If not satisfied, cancel anytime
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---
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## Upgrading to Pro
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### Benefits Over Free
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| Feature | Free | Pro |
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|---------|------|-----|
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| Projects | 3 | Unlimited |
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| Parts per project | 100 | Unlimited |
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| Storage | 1 GB | 50 GB |
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| STEP import size | 30 MB | 500 MB |
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| AI requests/day | 20 | 500 |
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| CAM operations | No | Yes |
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| Custom materials | No | Yes |
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| API access | No | Yes |
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| Support | Community | Priority email |
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### Step-by-Step Upgrade
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#### From Free Tier
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1. Click **Upgrade** button (appears in toolbar or on limit prompt)
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2. Choose **Pro** (€49/month)
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3. Optionally choose **yearly billing** for 20% discount (€468/year)
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4. Click **"Start 14-Day Free Trial"**
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5. Enter payment method (card, Apple Pay, Google Pay)
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6. Review charges: €0 for trial, €49 charged on day 15
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7. Click **"Subscribe"**
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8. You're on Pro! Full features unlocked immediately
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#### From Web
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1. Go to [cyclecad.com/pricing](https://cyclecad.com/pricing)
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2. Click **"Start Free Trial"** under Pro card
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3. Log in to your account
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4. Complete payment setup
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5. Confirm subscription
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### Managing Pro Subscription
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**To change billing cycle (monthly ↔ yearly)**:
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1. Click **Settings** → **Billing & Subscription**
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2. Click **"Change Billing Cycle"**
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3. Choose **Monthly** or **Yearly**
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4. Confirm — change takes effect next billing period
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**To cancel anytime**:
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1. Click **Settings** → **Billing & Subscription**
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2. Click **"Manage Subscription"** → opens Stripe portal
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3. Click **"Cancel Subscription"**
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4. You keep access until end of current billing period
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5. Can resubscribe anytime
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---
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## Upgrading to Enterprise
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### When to Choose Enterprise
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Choose Enterprise when you:
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- Have a team of 3+ people collaborating
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- Need unlimited storage and AI requests
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- Want CAM integration with fab networks
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- Require custom branding
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- Need SSO for company accounts
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- Want 99.9% SLA guarantee
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- Prefer self-hosted option
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### Benefits Over Pro
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| Feature | Pro | Enterprise |
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|---------|-----|------------|
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| Collaborators | 10 | Unlimited |
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| Storage | 50 GB | 500 GB |
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| AI requests/day | 500 | Unlimited |
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| STEP import size | 500 MB | Unlimited |
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| CAM to fab network | No | Yes |
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| Custom branding | No | Yes |
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| SSO | No | Yes |
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| Self-hosted | No | Yes |
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| SLA | Best effort | 99.9% |
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| Support | Priority email | Dedicated + training |
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### Step-by-Step Upgrade
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#### From Free or Pro Tier
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1. Click **Upgrade** button
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2. Choose **Enterprise** (€299/month)
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3. Optionally choose **yearly** for 20% discount (€2,868/year)
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4. Get **14-day free trial** (if coming from Free)
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5. Enter payment method
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6. Review: €0 trial (if eligible) or €299 charged immediately
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7. Click **"Subscribe"**
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#### Contact Sales
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For volume discounts or custom contracts:
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1. Go to [cyclecad.com/enterprise](https://cyclecad.com/enterprise)
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2. Click **"Contact Sales"**
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3. Team will email you within 24 hours
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4. Discuss custom pricing and terms
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### Enterprise Features
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**Single Sign-On (SSO)**
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- Connect your company's identity provider (Microsoft, Google, Okta)
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- All employees sign in with company credentials
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- Automatic access control
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**Self-Hosted Option**
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- Run cycleCAD on your own servers
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- Full control over data and infrastructure
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- Docker Compose deployment provided
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- Custom domain and branding
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**Dedicated Support**
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- Direct email support channel
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- 4-hour response time SLA
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- Quarterly check-in calls
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- Product training for your team
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**Custom Branding**
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- Add your company logo
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- Use custom domain (e.g., cad.yourcompany.com)
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- White-label deployment option
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---
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## Managing Your Subscription
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### Access Billing Portal
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1. Click **Settings** (gear icon) → **Billing & Subscription**
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2. Click **"Manage Subscription"**
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3. Opens Stripe Customer Portal where you can:
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- Update payment method
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- View and download invoices
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- Change billing email
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- Cancel subscription
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- See next billing date
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### View Usage Stats
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1. Open **Settings** → **Billing & Subscription**
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2. See current usage bars showing:
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- Projects used / limit
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- Storage used / limit
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- AI requests today / daily limit
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3. **Green** = <70% used ✓
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4. **Yellow** = 70-90% used ⚠️
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5. **Red** = >90% used, approaching limit
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264
|
+
### Export Usage Report
|
|
265
|
+
1. Click **Settings** → **Billing & Subscription**
|
|
266
|
+
2. Click **"Export Usage Report"**
|
|
267
|
+
3. CSV file downloads with:
|
|
268
|
+
- All usage metrics
|
|
269
|
+
- Current month data
|
|
270
|
+
- Tier and subscription status
|
|
271
|
+
- Timestamp
|
|
272
|
+
4. Great for expense tracking or team reports
|
|
273
|
+
|
|
274
|
+
### Change Email on File
|
|
275
|
+
1. Click **"Manage Subscription"** → opens Stripe portal
|
|
276
|
+
2. Click **"Update billing information"**
|
|
277
|
+
3. Change email address
|
|
278
|
+
4. Save changes
|
|
279
|
+
|
|
280
|
+
---
|
|
281
|
+
|
|
282
|
+
## Usage Limits
|
|
283
|
+
|
|
284
|
+
### Free Tier Limits
|
|
285
|
+
|
|
286
|
+
| Feature | Limit | What Happens |
|
|
287
|
+
|---------|-------|---------|
|
|
288
|
+
| Projects | 3 | Can't create 4th project, see upgrade prompt |
|
|
289
|
+
| Parts per project | 100 | Can't add 101st part, see upgrade prompt |
|
|
290
|
+
| Storage | 1 GB | Can't upload files exceeding quota, see suggestion to delete or upgrade |
|
|
291
|
+
| AI requests | 20/day | After 20 requests, queued until tomorrow OR upgrade to continue |
|
|
292
|
+
| STEP import | 30 MB | Files >30 MB rejected, see upgrade prompt with file size |
|
|
293
|
+
| Collaborators | 0 | Can't invite others, see "Pro feature" message |
|
|
294
|
+
| CAM operations | None | CAM buttons disabled, click for upgrade prompt |
|
|
295
|
+
|
|
296
|
+
### Pro Tier Limits
|
|
297
|
+
|
|
298
|
+
| Feature | Limit |
|
|
299
|
+
|---------|-------|
|
|
300
|
+
| Projects | Unlimited |
|
|
301
|
+
| Parts per project | Unlimited |
|
|
302
|
+
| Storage | 50 GB (~500-1000 medium projects) |
|
|
303
|
+
| AI requests | 500/day |
|
|
304
|
+
| STEP import | 500 MB |
|
|
305
|
+
| Collaborators | 10 |
|
|
306
|
+
| CAM operations | Unlimited |
|
|
307
|
+
|
|
308
|
+
### Enterprise Tier
|
|
309
|
+
No limits on almost everything. All features available.
|
|
310
|
+
|
|
311
|
+
### When You Hit a Limit
|
|
312
|
+
1. A prompt appears: "You've reached your limit"
|
|
313
|
+
2. Shows current usage vs limit
|
|
314
|
+
3. Suggests upgrade to Pro or Enterprise
|
|
315
|
+
4. Click **"Upgrade"** to start checkout
|
|
316
|
+
5. Click **"Dismiss"** to stay on current tier
|
|
317
|
+
|
|
318
|
+
### Checking Usage Anytime
|
|
319
|
+
1. **Settings** → **Billing & Subscription**
|
|
320
|
+
2. View **"Current Usage"** section
|
|
321
|
+
3. Progress bars show percentage used
|
|
322
|
+
4. Click **"Export Usage"** for detailed report
|
|
323
|
+
|
|
324
|
+
---
|
|
325
|
+
|
|
326
|
+
## Trial Period
|
|
327
|
+
|
|
328
|
+
### Free Trial Details
|
|
329
|
+
- **Duration**: 14 days
|
|
330
|
+
- **Cost**: €0
|
|
331
|
+
- **What's included**: Full Pro features
|
|
332
|
+
- **Automatic upgrade**: On day 15, first charge (€49/mo or €468/yr)
|
|
333
|
+
- **Cancel anytime**: No charges if you cancel before day 15
|
|
334
|
+
|
|
335
|
+
### Starting a Trial
|
|
336
|
+
|
|
337
|
+
**As a new Free user**:
|
|
338
|
+
1. Click **Upgrade** → select Pro or Enterprise
|
|
339
|
+
2. Trial automatically starts
|
|
340
|
+
3. Get 14 days free access to all Pro/Enterprise features
|
|
341
|
+
4. No credit card charge during trial
|
|
342
|
+
|
|
343
|
+
**If you already have a Pro subscription**:
|
|
344
|
+
- Can't start another trial (already a customer)
|
|
345
|
+
- Can try Enterprise features by upgrading
|
|
346
|
+
- Pro → Enterprise upgrade may include pro-rata credit
|
|
347
|
+
|
|
348
|
+
### Countdown to Trial Expiration
|
|
349
|
+
When on trial, you see:
|
|
350
|
+
- **Banner at top**: "Trial expires in 12 days"
|
|
351
|
+
- **Settings page**: "Trial ends March 30, 2026"
|
|
352
|
+
- **Reminder email**: Day before expiration
|
|
353
|
+
- **Final notice**: Day of expiration if payment method not set
|
|
354
|
+
|
|
355
|
+
### Before Trial Expires
|
|
356
|
+
|
|
357
|
+
**Option 1: Continue subscription**
|
|
358
|
+
1. Go to **Settings** → **Billing & Subscription**
|
|
359
|
+
2. Click **"Manage Subscription"**
|
|
360
|
+
3. Payment method already on file
|
|
361
|
+
4. On day 15, first charge processed
|
|
362
|
+
5. Subscription continues automatically
|
|
363
|
+
|
|
364
|
+
**Option 2: Cancel**
|
|
365
|
+
1. Go to **Settings** → **Billing & Subscription**
|
|
366
|
+
2. Click **"Cancel Subscription"**
|
|
367
|
+
3. Confirm cancellation
|
|
368
|
+
4. Access downgraded to Free on day 15
|
|
369
|
+
5. Can resubscribe anytime
|
|
370
|
+
|
|
371
|
+
### Grace Period
|
|
372
|
+
If payment fails:
|
|
373
|
+
- 7-day grace period to update payment method
|
|
374
|
+
- Full access maintained during grace period
|
|
375
|
+
- Reminder emails sent (days 1, 3, 5, 7)
|
|
376
|
+
- After 7 days, subscription canceled and tier downgraded to Free
|
|
377
|
+
|
|
378
|
+
---
|
|
379
|
+
|
|
380
|
+
## Billing & Invoices
|
|
381
|
+
|
|
382
|
+
### Invoice Information
|
|
383
|
+
Invoices include:
|
|
384
|
+
- Invoice number and date
|
|
385
|
+
- Your billing details
|
|
386
|
+
- Itemized charges
|
|
387
|
+
- Amount due
|
|
388
|
+
- Payment method used
|
|
389
|
+
- Invoice period (e.g., March 1-31, 2026)
|
|
390
|
+
|
|
391
|
+
### Accessing Invoices
|
|
392
|
+
|
|
393
|
+
**In cycleCAD**:
|
|
394
|
+
1. **Settings** → **Billing & Subscription**
|
|
395
|
+
2. Scroll to **"Recent Invoices"**
|
|
396
|
+
3. Click invoice to preview or download PDF
|
|
397
|
+
|
|
398
|
+
**In Stripe Portal**:
|
|
399
|
+
1. Click **"Manage Subscription"**
|
|
400
|
+
2. Click **"Invoices"** tab
|
|
401
|
+
3. List of all invoices with download links
|
|
402
|
+
4. PDFs are standard business invoices
|
|
403
|
+
|
|
404
|
+
### Invoice Details
|
|
405
|
+
Each invoice shows:
|
|
406
|
+
- Your company name (if provided)
|
|
407
|
+
- Subscription plan (Pro or Enterprise)
|
|
408
|
+
- Billing period
|
|
409
|
+
- Amount: €49 (Pro/month) or €299 (Enterprise/month)
|
|
410
|
+
- Payment method last 4 digits
|
|
411
|
+
- Transaction ID
|
|
412
|
+
- Tax (if applicable by region)
|
|
413
|
+
|
|
414
|
+
### Downloading Invoices
|
|
415
|
+
|
|
416
|
+
**Method 1: From cycleCAD app**
|
|
417
|
+
1. **Settings** → **Billing**
|
|
418
|
+
2. Click invoice
|
|
419
|
+
3. PDF opens in new tab
|
|
420
|
+
4. Save or print
|
|
421
|
+
|
|
422
|
+
**Method 2: From Stripe Portal**
|
|
423
|
+
1. Click **"Manage Subscription"**
|
|
424
|
+
2. Click **"Invoices"** tab
|
|
425
|
+
3. Click download icon next to invoice
|
|
426
|
+
4. PDF saves to computer
|
|
427
|
+
|
|
428
|
+
### Tax & Receipts
|
|
429
|
+
- EU VAT applied if applicable
|
|
430
|
+
- US states with sales tax: tax added
|
|
431
|
+
- Receipts available in Stripe portal
|
|
432
|
+
- Use invoices for business expense tracking
|
|
433
|
+
|
|
434
|
+
### Billing Email
|
|
435
|
+
Update billing email address:
|
|
436
|
+
1. Click **"Manage Subscription"**
|
|
437
|
+
2. Click **"Update billing information"**
|
|
438
|
+
3. Change email
|
|
439
|
+
4. Future invoices sent to new address
|
|
440
|
+
5. Old invoices still available in portal
|
|
441
|
+
|
|
442
|
+
---
|
|
443
|
+
|
|
444
|
+
## Payment Methods
|
|
445
|
+
|
|
446
|
+
### Accepted Payment Methods
|
|
447
|
+
- **Credit cards**: Visa, Mastercard, American Express, Discover
|
|
448
|
+
- **Digital wallets**: Apple Pay, Google Pay
|
|
449
|
+
- **Bank transfers**: ACH (US), SEPA (Europe) — contact support
|
|
450
|
+
- **Crypto**: USDC, ETH — Enterprise only, contact sales
|
|
451
|
+
|
|
452
|
+
### Adding a Payment Method
|
|
453
|
+
|
|
454
|
+
**During checkout**:
|
|
455
|
+
1. At checkout page, enter card details
|
|
456
|
+
2. Name on card, number, expiration, CVV
|
|
457
|
+
3. Billing address (for fraud verification)
|
|
458
|
+
4. Click **"Subscribe"**
|
|
459
|
+
|
|
460
|
+
**After subscribing**:
|
|
461
|
+
1. Click **"Manage Subscription"** → Stripe portal
|
|
462
|
+
2. Click **"Update payment method"**
|
|
463
|
+
3. Enter new card details
|
|
464
|
+
4. Confirm
|
|
465
|
+
|
|
466
|
+
### Updating Payment Method
|
|
467
|
+
1. **Settings** → **Billing & Subscription**
|
|
468
|
+
2. Click **"Manage Subscription"**
|
|
469
|
+
3. Click **"Update payment information"**
|
|
470
|
+
4. Select new payment method or add new card
|
|
471
|
+
5. Save changes
|
|
472
|
+
|
|
473
|
+
### Removing a Payment Method
|
|
474
|
+
Don't remove your only payment method! To replace:
|
|
475
|
+
1. Add new payment method first
|
|
476
|
+
2. Set as default
|
|
477
|
+
3. Then remove old method
|
|
478
|
+
|
|
479
|
+
### Failed Payments
|
|
480
|
+
If payment fails:
|
|
481
|
+
1. You get email notification immediately
|
|
482
|
+
2. 7-day grace period to update payment method
|
|
483
|
+
3. Reminder emails sent (days 1, 3, 5, 7)
|
|
484
|
+
4. Full access maintained during grace period
|
|
485
|
+
5. After 7 days, subscription canceled if not resolved
|
|
486
|
+
|
|
487
|
+
**To fix failed payment**:
|
|
488
|
+
1. Click email link or go to **Settings**
|
|
489
|
+
2. Click **"Update Payment Method"**
|
|
490
|
+
3. Enter valid card
|
|
491
|
+
4. Retry payment
|
|
492
|
+
5. Subscription continues
|
|
493
|
+
|
|
494
|
+
---
|
|
495
|
+
|
|
496
|
+
## Promo Codes & Discounts
|
|
497
|
+
|
|
498
|
+
### Applying a Promo Code
|
|
499
|
+
|
|
500
|
+
**During checkout**:
|
|
501
|
+
1. At checkout page, scroll to **"Promo Code"**
|
|
502
|
+
2. Enter code (e.g., SUMMER20)
|
|
503
|
+
3. Click **"Apply"**
|
|
504
|
+
4. Discount shown on next line
|
|
505
|
+
5. Final price updated
|
|
506
|
+
6. Complete checkout
|
|
507
|
+
|
|
508
|
+
**Existing subscription**:
|
|
509
|
+
Promo codes apply only at checkout time. To use a code on an existing subscription, contact sales@cyclecad.com.
|
|
510
|
+
|
|
511
|
+
### Common Promotions
|
|
512
|
+
- **STUDENT20**: 20% off Pro for students (verify with .edu email)
|
|
513
|
+
- **NONPROFIT30**: 30% off for registered nonprofits
|
|
514
|
+
- **ANNUAL20**: 20% off yearly billing (auto-applied)
|
|
515
|
+
- **REFERRAL25**: 25% credit for each successful referral
|
|
516
|
+
|
|
517
|
+
### Finding Promo Codes
|
|
518
|
+
- Check emails from cycleCAD
|
|
519
|
+
- Follow [@cyclecad](https://twitter.com/cyclecad) on Twitter/X for announcements
|
|
520
|
+
- Join Discord community for exclusive codes
|
|
521
|
+
- Contact sales for corporate/volume discounts
|
|
522
|
+
|
|
523
|
+
### Discount Eligibility
|
|
524
|
+
- **Student**: .edu email, proof of enrollment
|
|
525
|
+
- **Nonprofit**: 501(c)(3) status or equivalent
|
|
526
|
+
- **Volume**: 5+ licenses, contact sales for quote
|
|
527
|
+
- **Community**: Nightly, beta, startup programs
|
|
528
|
+
|
|
529
|
+
### Yearly Billing Discount
|
|
530
|
+
**Automatic 20% discount** when you choose yearly:
|
|
531
|
+
- Pro: €468/year = €39/month (normally €49)
|
|
532
|
+
- Enterprise: €2,868/year = €239/month (normally €299)
|
|
533
|
+
- No promo code needed, applied automatically at checkout
|
|
534
|
+
|
|
535
|
+
---
|
|
536
|
+
|
|
537
|
+
## Self-Hosting (Enterprise)
|
|
538
|
+
|
|
539
|
+
### What is Self-Hosting?
|
|
540
|
+
Run cycleCAD on your own servers instead of using cyclecad.com. Benefits:
|
|
541
|
+
- Complete data privacy
|
|
542
|
+
- Full control over infrastructure
|
|
543
|
+
- Custom domain and branding
|
|
544
|
+
- Integration with existing systems
|
|
545
|
+
- Compliance with industry regulations
|
|
546
|
+
|
|
547
|
+
### Who Should Self-Host?
|
|
548
|
+
- Large organizations with data security requirements
|
|
549
|
+
- Companies with HIPAA, GDPR, or SOC 2 compliance needs
|
|
550
|
+
- Teams wanting full control over data
|
|
551
|
+
- Organizations with existing infrastructure
|
|
552
|
+
|
|
553
|
+
### Getting Started with Self-Hosting
|
|
554
|
+
|
|
555
|
+
**Step 1: Contact Sales**
|
|
556
|
+
1. Go to [cyclecad.com/enterprise](https://cyclecad.com/enterprise)
|
|
557
|
+
2. Click **"Contact Sales"** or email sales@cyclecad.com
|
|
558
|
+
3. Mention you want self-hosting
|
|
559
|
+
4. Sales will discuss:
|
|
560
|
+
- Infrastructure requirements
|
|
561
|
+
- Licensing terms
|
|
562
|
+
- Deployment support
|
|
563
|
+
- Custom pricing
|
|
564
|
+
|
|
565
|
+
**Step 2: Docker Deployment**
|
|
566
|
+
Once you purchase, you get:
|
|
567
|
+
- `docker-compose.yml` for quick start
|
|
568
|
+
- `Dockerfile` and all dependencies
|
|
569
|
+
- Deployment guide (Linux, Mac, Windows)
|
|
570
|
+
- Health check scripts
|
|
571
|
+
|
|
572
|
+
**Step 3: Quick Start**
|
|
573
|
+
```bash
|
|
574
|
+
# 1. Get deployment files
|
|
575
|
+
git clone https://github.com/cyclecad/self-hosted.git
|
|
576
|
+
cd self-hosted
|
|
577
|
+
|
|
578
|
+
# 2. Configure environment
|
|
579
|
+
cp .env.example .env
|
|
580
|
+
# Edit .env with your settings (domain, SMTP, etc.)
|
|
581
|
+
|
|
582
|
+
# 3. Start services
|
|
583
|
+
docker-compose up -d
|
|
584
|
+
|
|
585
|
+
# 4. Access at https://your-domain.com
|
|
586
|
+
```
|
|
587
|
+
|
|
588
|
+
**Step 4: Ongoing Support**
|
|
589
|
+
- Quarterly updates provided
|
|
590
|
+
- Security patches within 48 hours
|
|
591
|
+
- Dedicated support email
|
|
592
|
+
- Training for your ops team
|
|
593
|
+
|
|
594
|
+
### System Requirements
|
|
595
|
+
- **CPU**: 4+ cores recommended
|
|
596
|
+
- **RAM**: 8 GB minimum, 16 GB recommended
|
|
597
|
+
- **Storage**: 100 GB SSD (depends on usage)
|
|
598
|
+
- **OS**: Linux (Ubuntu 20.04+), macOS, Windows Server
|
|
599
|
+
- **Docker**: v20.10+ or Kubernetes 1.20+
|
|
600
|
+
|
|
601
|
+
### Backup & Disaster Recovery
|
|
602
|
+
- Daily automated backups included
|
|
603
|
+
- Backup guide provided
|
|
604
|
+
- Recovery procedures documented
|
|
605
|
+
- RTO/RPO targets: 1 hour
|
|
606
|
+
- Geo-redundant backup option (additional fee)
|
|
607
|
+
|
|
608
|
+
---
|
|
609
|
+
|
|
610
|
+
## FAQ
|
|
611
|
+
|
|
612
|
+
### General Billing
|
|
613
|
+
|
|
614
|
+
**Q: Can I try Pro features before paying?**
|
|
615
|
+
A: Yes! Get 14-day free trial with full Pro access. No credit card required, cancel anytime.
|
|
616
|
+
|
|
617
|
+
**Q: What happens if I exceed my storage limit?**
|
|
618
|
+
A: You get a warning at 80% usage. At 100%, can't upload new files. Delete files or upgrade to increase limit.
|
|
619
|
+
|
|
620
|
+
**Q: Can I change plans anytime?**
|
|
621
|
+
A: Yes! Upgrade anytime for full features. Downgrade anytime at end of billing period.
|
|
622
|
+
|
|
623
|
+
**Q: Is there a setup fee?**
|
|
624
|
+
A: No. Only monthly or yearly subscription fee, nothing else.
|
|
625
|
+
|
|
626
|
+
### Trial & Upgrades
|
|
627
|
+
|
|
628
|
+
**Q: Can I use the free trial multiple times?**
|
|
629
|
+
A: No. Trial is available once per account. If you cancel, you can resubscribe but new trial unavailable.
|
|
630
|
+
|
|
631
|
+
**Q: What happens after my trial ends?**
|
|
632
|
+
A: If you don't cancel, your credit card is charged on day 15. Set your payment method before day 14 to ensure uninterrupted service.
|
|
633
|
+
|
|
634
|
+
**Q: Can I get a refund?**
|
|
635
|
+
A: Pro has 14-day trial risk-free. After that, subscriptions are non-refundable. Cancel anytime to avoid next charge.
|
|
636
|
+
|
|
637
|
+
**Q: Can I pause my subscription instead of canceling?**
|
|
638
|
+
A: Not currently, but you can cancel and resubscribe later without penalty.
|
|
639
|
+
|
|
640
|
+
### Payments & Invoicing
|
|
641
|
+
|
|
642
|
+
**Q: What payment methods do you accept?**
|
|
643
|
+
A: Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, and ACH/SEPA transfers (Enterprise).
|
|
644
|
+
|
|
645
|
+
**Q: Where can I download invoices?**
|
|
646
|
+
A: **Settings** → **Billing** → **Invoices**, or click **"Manage Subscription"** to access Stripe portal.
|
|
647
|
+
|
|
648
|
+
**Q: What if my payment fails?**
|
|
649
|
+
A: You get 7 days to update your payment method. Reminder emails sent on days 1, 3, 5, 7. After 7 days, subscription canceled.
|
|
650
|
+
|
|
651
|
+
**Q: Do you charge tax?**
|
|
652
|
+
A: Yes, if applicable by region. EU VAT, US sales tax, and others added at checkout. See invoice for details.
|
|
653
|
+
|
|
654
|
+
**Q: Can I get an invoice for accounting?**
|
|
655
|
+
A: Yes! Download PDF from portal or Settings page. Standard business invoice format, suitable for expense reports.
|
|
656
|
+
|
|
657
|
+
### Features & Limits
|
|
658
|
+
|
|
659
|
+
**Q: What's the difference between Pro and Enterprise?**
|
|
660
|
+
A: Pro is for individuals/small teams. Enterprise for large teams, includes SSO, self-hosting, dedicated support, and unlimited everything.
|
|
661
|
+
|
|
662
|
+
**Q: How much storage is 50 GB?**
|
|
663
|
+
A: Roughly 500-1,000 medium-sized projects depending on complexity. Average project is 50-100 MB.
|
|
664
|
+
|
|
665
|
+
**Q: What if I need more storage than my plan?**
|
|
666
|
+
A: Contact support at support@cyclecad.com. We may increase your limit temporarily or suggest upgrade.
|
|
667
|
+
|
|
668
|
+
**Q: How many collaborators can I invite on Pro?**
|
|
669
|
+
A: Up to 10 collaborators. Enterprise has unlimited collaborators.
|
|
670
|
+
|
|
671
|
+
**Q: Can I share a subscription with my team?**
|
|
672
|
+
A: Pro is for one person. For team access, upgrade to Enterprise or create separate Pro accounts per person.
|
|
673
|
+
|
|
674
|
+
### Cancellation & Downgrades
|
|
675
|
+
|
|
676
|
+
**Q: How do I cancel my subscription?**
|
|
677
|
+
A: **Settings** → **Billing** → **"Manage Subscription"** → **"Cancel Subscription"**. Confirm, and it's canceled. You keep access until end of billing period.
|
|
678
|
+
|
|
679
|
+
**Q: What happens to my projects after cancellation?**
|
|
680
|
+
A: Projects remain in your account. You can access them (read-only) on Free tier, but can't edit until you resubscribe.
|
|
681
|
+
|
|
682
|
+
**Q: Can I resubscribe after canceling?**
|
|
683
|
+
A: Yes! All your projects are preserved. Resubscribe anytime and pick up where you left off.
|
|
684
|
+
|
|
685
|
+
**Q: Can I downgrade from Pro to Free?**
|
|
686
|
+
A: Yes. Cancel Pro subscription and you'll be downgraded to Free at end of billing period.
|
|
687
|
+
|
|
688
|
+
**Q: What if I have more than 3 projects on Free tier?**
|
|
689
|
+
A: After downgrade, all projects preserved but you can't create new ones until you delete some.
|
|
690
|
+
|
|
691
|
+
### Enterprise & Self-Hosting
|
|
692
|
+
|
|
693
|
+
**Q: How much does Enterprise cost?**
|
|
694
|
+
A: €299/month or €2,868/year (20% discount). Custom pricing available for large organizations.
|
|
695
|
+
|
|
696
|
+
**Q: What's included with self-hosting?**
|
|
697
|
+
A: Full source code, Docker deployment, updates, support, and custom branding.
|
|
698
|
+
|
|
699
|
+
**Q: Do I get a dedicated account manager?**
|
|
700
|
+
A: Yes, with Enterprise. Your account manager helps with onboarding, training, and technical issues.
|
|
701
|
+
|
|
702
|
+
**Q: Can I use SSO with my company's identity provider?**
|
|
703
|
+
A: Yes! Enterprise includes SSO integration with Microsoft, Google, Okta, and other providers.
|
|
704
|
+
|
|
705
|
+
**Q: What about data privacy with self-hosting?**
|
|
706
|
+
A: Complete control. Data never leaves your servers. Suitable for HIPAA, GDPR, and SOC 2 compliance.
|
|
707
|
+
|
|
708
|
+
### Support & Troubleshooting
|
|
709
|
+
|
|
710
|
+
**Q: How do I contact support?**
|
|
711
|
+
A: Free/Pro: support@cyclecad.com (best-effort). Enterprise: dedicated support email (4-hour response).
|
|
712
|
+
|
|
713
|
+
**Q: What's the response time?**
|
|
714
|
+
A: Free: community Discord. Pro: 24-48 hours email. Enterprise: 4 hours.
|
|
715
|
+
|
|
716
|
+
**Q: Do you offer refunds?**
|
|
717
|
+
A: Pro has 14-day free trial. After subscribing, no refunds. You can cancel to stop future charges.
|
|
718
|
+
|
|
719
|
+
**Q: What if there's a billing mistake?**
|
|
720
|
+
A: Contact support@cyclecad.com with invoice number and details. We'll review and correct.
|
|
721
|
+
|
|
722
|
+
**Q: Can I change my billing email?**
|
|
723
|
+
A: Yes. Click **"Manage Subscription"** → **"Update billing information"** → change email.
|
|
724
|
+
|
|
725
|
+
---
|
|
726
|
+
|
|
727
|
+
## Contact Us
|
|
728
|
+
|
|
729
|
+
Need help with billing? We're here to help!
|
|
730
|
+
|
|
731
|
+
- **Email**: support@cyclecad.com
|
|
732
|
+
- **Discord**: [join.discord.gg/cyclecad](https://discord.gg/cyclecad)
|
|
733
|
+
- **Twitter**: [@cyclecad](https://twitter.com/cyclecad)
|
|
734
|
+
- **Website**: [cyclecad.com](https://cyclecad.com)
|
|
735
|
+
|
|
736
|
+
**Enterprise Support**: sales@cyclecad.com or dedicated account manager
|