crewly 1.20.286 → 1.20.288

package/dist/cli/backend/src/services/open-items/open-item-gate.d.ts

@@ -0,0 +1,40 @@
+/**
+ * The gate of a conditional promise (a commitment waiting on the owner): the
+ * question from the same message ("你看这样写行吗？你点头后我就…") whose card
+ * answer opens or drops it (CREW-440). Pure helpers, no I/O.
+ *
+ * @module services/open-items/open-item-gate
+ */
+import type { OwnerDecision } from '../../types/decision.types.js';
+import type { RequestOpenItem } from '../../types/v2/open-item.types.js';
+/** What a settled (or pending) gate decision means for the promise. */
+export type GateVerdict = 'wait' | 'open' | 'skipped' | 'declined';
+/**
+ * The question item a conditional promise waits behind: `gateItemId`, else
+ * (promises stored before CREW-440) the question of the same source message.
+ *
+ * @param item - The waiting commitment
+ * @param items - All items of the request
+ * @returns The question item, or null
+ */
+export declare function siblingQuestion(item: RequestOpenItem, items: readonly RequestOpenItem[]): RequestOpenItem | null;
+/**
+ * What an owner's answer on the gate card means for the promise.
+ *
+ * @param d - The gate decision
+ * @returns `open` (yes), `skipped` (drop it, tell the agent), `declined` (no / withdrawn), `wait` (still pending, or "reply in words")
+ */
+export declare function gateVerdict(d: Pick<OwnerDecision, 'status' | 'chosenKey' | 'yesKey' | 'options'>): GateVerdict;
+/**
+ * A waiting promise nobody can open: its sibling question was dropped (skipped,
+ * withdrawn, expired), or it has neither a sibling nor a gate card. A sibling
+ * that was ANSWERED is not dead: the sweep opens or drops the promise by that
+ * answer. (Auto-accept by silence closes dead ones instead of parking the
+ * ticket in `awaiting_followup`.)
+ *
+ * @param item - Item
+ * @param items - All items of the request
+ * @returns True when no answer can ever reach it
+ */
+export declare function isDeadGate(item: RequestOpenItem, items: readonly RequestOpenItem[]): boolean;
+//# sourceMappingURL=open-item-gate.d.ts.map

package/dist/cli/backend/src/services/open-items/open-item-gate.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"open-item-gate.d.ts","sourceRoot":"","sources":["../../../../../../backend/src/services/open-items/open-item-gate.ts"],"names":[],"mappings":"AAAA;;;;;;GAMG;AAGH,OAAO,KAAK,EAAE,aAAa,EAAE,MAAM,+BAA+B,CAAC;AACnE,OAAO,KAAK,EAAE,eAAe,EAAE,MAAM,mCAAmC,CAAC;AAEzE,uEAAuE;AACvE,MAAM,MAAM,WAAW,GAAG,MAAM,GAAG,MAAM,GAAG,SAAS,GAAG,UAAU,CAAC;AAEnE;;;;;;;GAOG;AACH,wBAAgB,eAAe,CAAC,IAAI,EAAE,eAAe,EAAE,KAAK,EAAE,SAAS,eAAe,EAAE,GAAG,eAAe,GAAG,IAAI,CAGhH;AAED;;;;;GAKG;AACH,wBAAgB,WAAW,CAAC,CAAC,EAAE,IAAI,CAAC,aAAa,EAAE,QAAQ,GAAG,WAAW,GAAG,QAAQ,GAAG,SAAS,CAAC,GAAG,WAAW,CAQ9G;AAED;;;;;;;;;;GAUG;AACH,wBAAgB,UAAU,CAAC,IAAI,EAAE,eAAe,EAAE,KAAK,EAAE,SAAS,eAAe,EAAE,GAAG,OAAO,CAK5F"}

package/dist/cli/backend/src/services/open-items/open-item-gate.js

@@ -0,0 +1,61 @@
+/**
+ * The gate of a conditional promise (a commitment waiting on the owner): the
+ * question from the same message ("你看这样写行吗？你点头后我就…") whose card
+ * answer opens or drops it (CREW-440). Pure helpers, no I/O.
+ *
+ * @module services/open-items/open-item-gate
+ */
+import { OPEN_ITEMS_CONSTANTS } from '../../constants.js';
+/**
+ * The question item a conditional promise waits behind: `gateItemId`, else
+ * (promises stored before CREW-440) the question of the same source message.
+ *
+ * @param item - The waiting commitment
+ * @param items - All items of the request
+ * @returns The question item, or null
+ */
+export function siblingQuestion(item, items) {
+    if (item.gateItemId)
+        return items.find((i) => i.id === item.gateItemId) ?? null;
+    return items.find((i) => i.type === 'question' && i.sourceMessageId === item.sourceMessageId) ?? null;
+}
+/**
+ * What an owner's answer on the gate card means for the promise.
+ *
+ * @param d - The gate decision
+ * @returns `open` (yes), `skipped` (drop it, tell the agent), `declined` (no / withdrawn), `wait` (still pending, or "reply in words")
+ */
+export function gateVerdict(d) {
+    if (d.status === 'open' || d.status === 'parked')
+        return 'wait';
+    if (d.status === 'skipped')
+        return 'skipped';
+    if (d.status === 'cancelled' || d.status === 'expired')
+        return 'declined';
+    const chosen = d.chosenKey ? d.options?.find((o) => o.key === d.chosenKey) : undefined;
+    if (chosen?.label === OPEN_ITEMS_CONSTANTS.REPLY_LABEL)
+        return 'wait';
+    if (d.chosenKey && d.yesKey && d.chosenKey !== d.yesKey)
+        return 'declined';
+    return 'open';
+}
+/**
+ * A waiting promise nobody can open: its sibling question was dropped (skipped,
+ * withdrawn, expired), or it has neither a sibling nor a gate card. A sibling
+ * that was ANSWERED is not dead: the sweep opens or drops the promise by that
+ * answer. (Auto-accept by silence closes dead ones instead of parking the
+ * ticket in `awaiting_followup`.)
+ *
+ * @param item - Item
+ * @param items - All items of the request
+ * @returns True when no answer can ever reach it
+ */
+export function isDeadGate(item, items) {
+    if (item.type !== 'commitment' || item.status !== 'waiting_owner')
+        return false;
+    const sib = siblingQuestion(item, items);
+    if (!sib)
+        return !item.gateDecisionId;
+    return sib.status === 'skipped' || sib.status === 'superseded' || sib.status === 'expired' || sib.status === 'cancelled';
+}
+//# sourceMappingURL=open-item-gate.js.map

package/dist/cli/backend/src/services/open-items/open-item-gate.js.map

@@ -0,0 +1 @@
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package/dist/cli/backend/src/services/open-items/open-items.service.d.ts

@@ -524,6 +524,54 @@ export declare class OpenItemsService {
      * @returns The note for the agent (null when withdrawn)
      */
     onDecisionSettled(d: OwnerDecision, fallback: string | null | undefined): Promise<string | null>;
+    /**
+     * What would happen to a waiting promise now, without doing it.
+     *
+     * @param item - Commitment in `waiting_owner`
+     * @param items - All items of its request
+     * @param now - Clock
+     * @param hint - A decision already in hand (the one just settled)
+     * @returns The action, the item with its gate card linked, and when the owner answered
+     */
+    private decideGate;
+    /**
+     * Settle one waiting promise by its gate: open it on a yes (follow-up
+     * WorkItem, the reconciler starts a stopped agent), close it on a no / skip
+     * (a skip tells the agent once to drop it), tell the owner when no gate can
+     * ever answer it.
+     *
+     * @param request - Request
+     * @param item - Commitment in `waiting_owner`
+     * @param items - All items of the request
+     * @param now - Clock
+     * @param pool - Every WorkItem
+     * @param hint - A decision already in hand
+     * @returns The item after (the same object when nothing changed)
+     */
+    private runGate;
+    /**
+     * One pass over every request holding a waiting promise (the CREW-440
+     * backfill: promises stored before they carried a gate, e.g. TKT-374
+     * c-e21ac6f0-1, are settled by the card the owner already answered). The
+     * regular sweep does the same every minute; this adds a dry-run view and a
+     * one-time pass at startup.
+     *
+     * @param opts - `apply: true` to make the changes (default: dry-run)
+     * @returns How many requests / promises it examined, and what each would get
+     */
+    backfillWaitingPromises(opts?: {
+        apply?: boolean;
+    }): Promise<{
+        dryRun: boolean;
+        examinedRequests: number;
+        examinedItems: number;
+        rows: Array<{
+            requestId: string;
+            ticket: string;
+            item: string;
+            action: string;
+        }>;
+    }>;
     /**
      * The owner skipped an open item ("I don't care about this anymore"). A
      * promise is closed, its follow-up WorkItem cancelled and the agent told

package/dist/cli/backend/src/services/open-items/open-items.service.d.ts.map

@@ -1 +1 @@
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package/dist/cli/backend/src/services/open-items/open-items.service.js

@@ -43,6 +43,7 @@ import { AgentPromptReferenceService } from '../orc/agent-prompt-reference.servi
 import { withQueueMeta } from '../messaging/queue-priority.js';
 import { parseSlackThreadKey } from '../slack/slack-thread-key.js';
 import { slackArchiveLink } from '../decisions/ticket-thread-store.js';
+import { gateVerdict, siblingQuestion } from './open-item-gate.js';
 /** Thrown for open-item requests the caller must fix (HTTP 4xx). */
 export class OpenItemsError extends Error {
     status;
@@ -481,6 +482,7 @@ export class OpenItemsService {
     start() {
         if (this.timer)
             return;
+        void this.backfillWaitingPromises({ apply: true }).catch((err) => this.logger.warn('Waiting promises backfill failed', { error: errText(err) }));
         this.timer = setInterval(() => {
             void this.sweep().catch((err) => this.logger.warn('Open-items sweep failed', { error: errText(err) }));
         }, OPEN_ITEMS_CONSTANTS.SWEEP_INTERVAL_MS);
@@ -614,6 +616,17 @@ export class OpenItemsService {
                 items.push(item);
                 changed = true;
             }
+            // The card of a question now exists: it is the gate of the promise made in the same message.
+            const freshIds = new Set(fresh.map((p) => p.item.id));
+            for (let k = 0; k < items.length; k++) {
+                if (items[k].status !== 'waiting_owner' || !freshIds.has(items[k].id))
+                    continue;
+                const next = await this.runGate(request, items[k], items, at, pool);
+                if (next !== items[k]) {
+                    items[k] = next;
+                    changed = true;
+                }
+            }
             if (!changed)
                 return null;
             return this.save(request, items, fresh.length > 0);
@@ -692,8 +705,21 @@ export class OpenItemsService {
         for (const [i, c] of found.commitments.entries()) {
             if (c.waitsOnOwner) {
                 // Conditional on the owner: no due time, no follow-up, no nudges until they say yes.
-                const gate = await this.recentDecision(message.senderId, at);
-                out.push({ item: { ...base('commitment', i + 1), type: 'commitment', text: c.text, status: 'waiting_owner', ...(gate ? { gateDecisionId: gate.id } : {}) } });
+                // Same message asks a question ("你看这样写行吗？你点头后我就…"): the card the
+                // service posts for it is the gate. It does not exist yet, so link the item
+                // now and the card once it is posted (CREW-440). Otherwise: an earlier ask-owner card.
+                const sibling = found.questions.length > 0 ? base('question', 1).id : null;
+                const gate = sibling ? null : await this.recentDecision(message.senderId, at);
+                out.push({
+                    item: {
+                        ...base('commitment', i + 1),
+                        type: 'commitment',
+                        text: c.text,
+                        status: 'waiting_owner',
+                        ...(sibling ? { gateItemId: sibling } : {}),
+                        ...(gate ? { gateDecisionId: gate.id } : {}),
+                    },
+                });
                 continue;
             }
             out.push({ item: { ...base('commitment', i + 1), type: 'commitment', text: c.text, due: c.due.toISOString(), dueSource: c.dueSource } });
@@ -1099,6 +1125,17 @@ export class OpenItemsService {
             const items = (request.openItems ?? []).map((i) => i.id === ref.itemId && ACTIVE_OPEN_ITEM_STATUSES.has(i.status)
                 ? { ...i, status, closedAt: now, closedReason: `${d.id} ${d.status}`, ...(answer ? { answer } : {}) }
                 : i);
+            // The card also answers the promise stored beside the question (CREW-440):
+            // yes opens it (follow-up WorkItem, the agent is woken), skip / no closes it.
+            const pool = await this.deps.listWorkItems().catch(() => []);
+            for (let k = 0; k < items.length; k++) {
+                const i = items[k];
+                if (i.type !== 'commitment' || i.status !== 'waiting_owner')
+                    continue;
+                if (i.gateDecisionId !== d.id && siblingQuestion(i, items)?.id !== ref.itemId)
+                    continue;
+                items[k] = await this.runGate(request, i, items, this.now(), pool, d);
+            }
             await this.save(request, items, false);
         }).catch((err) => this.logger.warn('Answered question not recorded', { decisionId: d.id, error: errText(err) }));
         if (d.status === 'cancelled')
@@ -1110,6 +1147,130 @@ export class OpenItemsService {
         return fallback ?? null;
     }
     // -------------------------------------------------------------------------
+    // Gates of conditional promises (CREW-440)
+    // -------------------------------------------------------------------------
+    /**
+     * What would happen to a waiting promise now, without doing it.
+     *
+     * @param item - Commitment in `waiting_owner`
+     * @param items - All items of its request
+     * @param now - Clock
+     * @param hint - A decision already in hand (the one just settled)
+     * @returns The action, the item with its gate card linked, and when the owner answered
+     */
+    async decideGate(item, items, now, hint) {
+        const sib = siblingQuestion(item, items);
+        const decisionId = item.gateDecisionId ?? sib?.decisionId;
+        const linked = decisionId && decisionId !== item.gateDecisionId ? { ...item, gateDecisionId: decisionId } : item;
+        if (decisionId) {
+            const d = hint?.id === decisionId ? hint : await this.deps.getDecision?.(decisionId).catch(() => null);
+            if (d)
+                return { action: gateVerdict(d), item: linked, at: d.resolvedAt ? new Date(d.resolvedAt) : now, decisionId };
+        }
+        if (sib) {
+            if (ACTIVE_OPEN_ITEM_STATUSES.has(sib.status))
+                return { action: 'wait', item: linked, at: now };
+            // The question is closed and its card cannot be read: the item's own status says how.
+            if (sib.status === 'skipped')
+                return { action: 'skipped', item: linked, at: now, ...(decisionId ? { decisionId } : {}) };
+            if (sib.status === 'resolved') {
+                const answer = sib.answer ?? '';
+                const action = isApproval(answer) ? 'open' : answer === OPEN_ITEMS_CONSTANTS.NO_LABEL ? 'declined' : 'wait';
+                return { action, item: linked, at: sib.closedAt ? new Date(sib.closedAt) : now, ...(decisionId ? { decisionId } : {}) };
+            }
+            return { action: 'declined', item: linked, at: now, ...(decisionId ? { decisionId } : {}) };
+        }
+        if (decisionId)
+            return { action: 'wait', item: linked, at: now };
+        const stuck = now.getTime() - Date.parse(item.createdAt) >= OPEN_ITEMS_CONSTANTS.GATE_SURFACE_AFTER_MS;
+        return { action: stuck && !item.ownerNotifiedAt ? 'surface' : 'wait', item: linked, at: now };
+    }
+    /**
+     * Settle one waiting promise by its gate: open it on a yes (follow-up
+     * WorkItem, the reconciler starts a stopped agent), close it on a no / skip
+     * (a skip tells the agent once to drop it), tell the owner when no gate can
+     * ever answer it.
+     *
+     * @param request - Request
+     * @param item - Commitment in `waiting_owner`
+     * @param items - All items of the request
+     * @param now - Clock
+     * @param pool - Every WorkItem
+     * @param hint - A decision already in hand
+     * @returns The item after (the same object when nothing changed)
+     */
+    async runGate(request, item, items, now, pool, hint) {
+        const g = await this.decideGate(item, items, now, hint);
+        const nowIso = now.toISOString();
+        const why = g.decisionId ?? 'its question';
+        switch (g.action) {
+            case 'open': {
+                const { due, source } = parseDue(g.item.text, g.at);
+                this.logger.info('Conditional promise opened by the owner answer', { tkt: ticketLabel(request), item: item.id, gate: g.decisionId });
+                return this.activate(request, { item: { ...g.item, status: 'open', due: due.toISOString(), dueSource: source } }, pool);
+            }
+            case 'skipped': {
+                this.logger.info('Conditional promise dropped: the owner skipped its question', { tkt: ticketLabel(request), item: item.id, gate: g.decisionId });
+                const closed = { ...g.item, status: 'skipped', closedAt: nowIso, closedReason: `${why} skipped: the owner dropped it` };
+                await this.deps.deliverToAgent(item.agent, dropNote(request, item)).catch(() => false);
+                return closed;
+            }
+            case 'declined':
+                this.logger.info('Conditional promise closed: the owner did not agree', { tkt: ticketLabel(request), item: item.id, gate: g.decisionId });
+                return { ...g.item, status: 'superseded', closedAt: nowIso, closedReason: `${why}: the owner did not agree` };
+            case 'surface': {
+                const name = (await this.deps.displayName?.(item.agent).catch(() => undefined)) ?? item.agent;
+                const note = `${name} said "${short(item.text, 160)}" once you agree, but no question is waiting on you for it. Say yes in this thread to start it, or skip it.`;
+                const ok = await this.deps.postOwnerNote(request, note).catch(() => false);
+                this.logger.warn('Conditional promise has no gate — owner told in the thread', { tkt: ticketLabel(request), item: item.id, posted: ok });
+                return ok ? { ...g.item, ownerNotifiedAt: nowIso } : g.item;
+            }
+            default:
+                return g.item;
+        }
+    }
+    /**
+     * One pass over every request holding a waiting promise (the CREW-440
+     * backfill: promises stored before they carried a gate, e.g. TKT-374
+     * c-e21ac6f0-1, are settled by the card the owner already answered). The
+     * regular sweep does the same every minute; this adds a dry-run view and a
+     * one-time pass at startup.
+     *
+     * @param opts - `apply: true` to make the changes (default: dry-run)
+     * @returns How many requests / promises it examined, and what each would get
+     */
+    async backfillWaitingPromises(opts = {}) {
+        return this.serial(async () => {
+            const now = this.now();
+            const all = await this.deps.requests.listAll();
+            const holding = all.filter((r) => r.status !== 'cancelled' && (r.openItems ?? []).some((i) => i.status === 'waiting_owner'));
+            const pool = await this.deps.listWorkItems().catch(() => []);
+            const report = { dryRun: opts.apply !== true, examinedRequests: holding.length, examinedItems: 0, rows: [] };
+            for (const request of holding) {
+                let items = [...(request.openItems ?? [])];
+                let changed = false;
+                for (let k = 0; k < items.length; k++) {
+                    if (items[k].status !== 'waiting_owner')
+                        continue;
+                    report.examinedItems += 1;
+                    const g = await this.decideGate(items[k], items, now);
+                    report.rows.push({ requestId: request.id, ticket: ticketLabel(request), item: items[k].id, action: g.action });
+                    if (opts.apply !== true || g.action === 'wait')
+                        continue;
+                    const next = await this.runGate(request, items[k], items, now, pool);
+                    if (next !== items[k]) {
+                        items[k] = next;
+                        changed = true;
+                    }
+                }
+                if (changed)
+                    items = (await this.save(request, items, false)).openItems ?? items;
+            }
+            this.logger.info('Waiting promises backfill', { apply: opts.apply === true, requests: report.examinedRequests, items: report.examinedItems });
+            return report;
+        });
+    }
+    // -------------------------------------------------------------------------
     // Owner skips
     // -------------------------------------------------------------------------
     /**
@@ -1148,9 +1309,7 @@ export class OpenItemsService {
             if (cur.type === 'commitment') {
                 if (cur.workItemId)
                     await this.closeFollowUp(cur.workItemId, 'cancelled', 'The owner skipped this promise');
-                note =
-                    `[FOLLOW-UP ${ticketLabel(fresh)}] The owner skipped this — drop it, don't ask again. ` +
-                        `You had promised: "${short(cur.text, 200)}". Don't deliver it unless the owner asks again.`;
+                note = dropNote(fresh, cur);
             }
             else {
                 note = `[FOLLOW-UP ${ticketLabel(fresh)}] The owner skipped this — drop it, don't ask again: "${short(cur.text, 200)}".`;
@@ -1309,19 +1468,14 @@ export class OpenItemsService {
             return { ...item, status, closedAt: nowIso, closedReason: `${d.id} ${d.status}`, ...(answer ? { answer } : {}) };
         }
         if (item.status === 'waiting_owner') {
-            // No due time, no nudges. A card answer opens it; a declined card closes it.
-            if (!item.gateDecisionId || !this.deps.getDecision)
-                return item;
-            const d = await this.deps.getDecision(item.gateDecisionId).catch(() => null);
-            if (!d || d.status === 'open' || d.status === 'parked')
-                return item;
-            if (d.status === 'cancelled' || d.status === 'expired' || (d.chosenKey && d.yesKey && d.chosenKey !== d.yesKey)) {
+            // No due time, no nudges. A card answer opens it; a declined or skipped card closes it.
+            const before = item;
+            const next = await this.runGate(request, item, request.openItems ?? [], now, pool);
+            if (next.status !== before.status)
                 counts.closed += 1;
-                return { ...item, status: 'superseded', closedAt: nowIso, closedReason: `${d.id} ${d.status}: the owner did not agree` };
-            }
-            const at = d.resolvedAt ? new Date(d.resolvedAt) : now;
-            const { due, source } = parseDue(item.text, at);
-            return this.activate(request, { item: { ...item, status: 'open', due: due.toISOString(), dueSource: source } }, pool);
+            else if (next.ownerNotifiedAt && !before.ownerNotifiedAt)
+                counts.ownerNotes += 1;
+            return next;
         }
         // Commitment whose follow-up WorkItem was finished or cancelled (by anyone,
         // through the task API): the item is closed with it, so it cannot nudge or be re-armed.
@@ -1407,6 +1561,17 @@ export class OpenItemsService {
         await this.deps.closeFollowUp?.(workItemId, outcome, reason).catch((err) => this.logger.debug('Follow-up WorkItem not closed', { workItemId, error: errText(err) }));
     }
 }
+/**
+ * The note that tells an agent once to drop a promise the owner skipped.
+ *
+ * @param request - Its request
+ * @param item - The promise
+ * @returns Note text
+ */
+function dropNote(request, item) {
+    return (`[FOLLOW-UP ${ticketLabel(request)}] The owner skipped this — drop it, don't ask again. ` +
+        `You had promised: "${short(item.text, 200)}". Don't deliver it unless the owner asks again.`);
+}
 /**
  * The open-item status a settled decision leaves its question in.
  *