crewly 1.20.202 → 1.20.203

package/dist/cli/backend/src/services/agent/in-process-turn-failure.service.js

@@ -0,0 +1,267 @@
+/**
+ * Failed turns of the in-process Crewly Agent runtime (crewly#1015 §2).
+ *
+ * A turn of the in-process runtime that throws (DeepSeek "No output
+ * generated", an out-of-credit account, a crashed worker) used to be logged
+ * and nothing else: the message was gone, nobody was told. On 2026-10-01 the
+ * orchestrator failed about 80 turns that way over ~20 hours.
+ *
+ * Now:
+ * 1. The same message is delivered once more after RETRY_DELAY_MS (through
+ *    `sendMessageToAgent`, so a runtime switch, the token cap or the
+ *    restart drain can queue it instead).
+ *    Not when the account is out of credit / quota (it fails the same way),
+ *    and not when the agent is stopped or not running (the message is
+ *    queued for its next start instead — that is no model failure).
+ * 2. When that fails too, the owner messages the agent owes are parked by the
+ *    owner-message watchdog (owner told once, message kept and re-delivered
+ *    on a backing-off timer, never on a timer for credit / quota), and the
+ *    failure is reported ONCE per episode — for a member to the
+ *    orchestrator, for the orchestrator to the owner — until a turn succeeds.
+ * 3. The agent's next successful turn re-delivers the parked owner messages.
+ *
+ * Harness text is English. The service never throws into its callers.
+ *
+ * @module services/agent/in-process-turn-failure.service
+ * @see specs/2026-10-03-harness-drop-gaps.md §2
+ */
+import { createHash } from 'crypto';
+import { IN_PROCESS_TURN_FAILURE_CONSTANTS as C, ORCHESTRATOR_SESSION_NAME } from '../../constants.js';
+import { LoggerService } from '../core/logger.service.js';
+/**
+ * Whether a turn error means the account is out of credit / quota: nothing
+ * helps until the owner tops up or the agent moves to another runtime.
+ *
+ * @param error - What the turn rejected with
+ * @returns True for `billing` / `usage_limit`
+ */
+export function isCreditFailure(error) {
+    const kind = error?.usageLimitKind;
+    return kind === 'billing' || kind === 'usage_limit';
+}
+/**
+ * The reason of a failed turn in plain words, for the owner and the orchestrator.
+ *
+ * @param error - What the turn rejected with (`usageLimitKind` is set by the
+ *   external runtime when a usage-limit rule matched its stderr)
+ * @returns A short phrase
+ *
+ * @example
+ * ```typescript
+ * describeTurnError(Object.assign(new Error('No output generated.'), { usageLimitKind: 'billing' }));
+ * // 'the model account is out of credit'
+ * ```
+ */
+export function describeTurnError(error) {
+    const kind = error?.usageLimitKind;
+    if (kind === 'billing')
+        return 'the model account is out of credit';
+    if (kind === 'usage_limit')
+        return "the model's usage limit was reached";
+    if (kind === 'transient')
+        return 'the model provider is rate-limiting';
+    const message = error instanceof Error ? error.message : String(error ?? '');
+    if (/no output generated/i.test(message))
+        return 'the model returned no output';
+    const one = message.replace(/\s+/g, ' ').trim();
+    if (!one)
+        return 'unknown error';
+    return one.length > C.ERROR_CHARS ? `${one.slice(0, C.ERROR_CHARS)}…` : one;
+}
+/**
+ * Retries and reports failed in-process turns.
+ *
+ * One report per failure EPISODE: from the first reported failure until the
+ * agent completes a turn again, later failures are counted, not reported
+ * (crewly#1015 review B2: ~40 notices a day while credit was out).
+ */
+export class InProcessTurnFailureService {
+    deps;
+    logger;
+    /** `<session>\0<message hash>` → retries made and when the first failure was */
+    attempts = new Map();
+    /** Agents in a reported failure episode → failures since the report */
+    failing = new Map();
+    /**
+     * @param deps - Injected behaviour
+     */
+    constructor(deps) {
+        this.deps = deps;
+        this.logger = LoggerService.getInstance().createComponentLogger('InProcessTurnFailure');
+    }
+    now() {
+        return this.deps.now ? this.deps.now() : Date.now();
+    }
+    /**
+     * A turn threw. Retry the message once (unless it cannot help); after
+     * that, report — once per failure episode.
+     *
+     * @param sessionName - The agent
+     * @param message - The message it was handling
+     * @param error - What the turn rejected with
+     */
+    onTurnFailed(sessionName, message, error) {
+        try {
+            // Stopped on purpose (by the owner) or not running: not a model
+            // failure. The message waits for the agent's next start.
+            if (this.agentIsDown(sessionName)) {
+                this.hold(sessionName, message, 'the agent is not running');
+                return;
+            }
+            const detail = describeTurnError(error);
+            const needsCredit = isCreditFailure(error);
+            this.prune();
+            const key = `${sessionName}\0${createHash('sha1').update(message).digest('hex')}`;
+            const seen = this.attempts.get(key);
+            const count = seen?.count ?? 0;
+            // Out of credit / quota: a retry in a minute fails the same way.
+            if (!needsCredit && count < C.MAX_RETRIES) {
+                const failedAt = this.now();
+                this.attempts.set(key, { count: count + 1, at: seen?.at ?? failedAt });
+                this.logger.warn('In-process turn failed — delivering the message once more', {
+                    sessionName,
+                    detail,
+                    inSeconds: Math.round(C.RETRY_DELAY_MS / 1000),
+                });
+                const timer = (this.deps.setTimer ?? ((fn, ms) => setTimeout(fn, ms)))(() => void this.retry(sessionName, message, detail, failedAt), C.RETRY_DELAY_MS);
+                timer?.unref?.();
+                return;
+            }
+            // The key is kept (until ATTEMPT_TTL_MS): a later failure of this
+            // same message goes straight here, without another retry.
+            if (!seen)
+                this.attempts.set(key, { count, at: this.now() });
+            this.giveUp(sessionName, message, detail, needsCredit, 'failed');
+        }
+        catch (err) {
+            this.logger.warn('Handling a failed in-process turn failed', { sessionName, error: err instanceof Error ? err.message : String(err) });
+        }
+    }
+    /**
+     * A turn completed: the failure episode is over. The parked owner
+     * messages are re-delivered.
+     *
+     * @param sessionName - The agent
+     */
+    onTurnSucceeded(sessionName) {
+        const since = this.failing.get(sessionName);
+        if (since === undefined)
+            return;
+        this.failing.delete(sessionName);
+        this.logger.info('In-process agent completed a turn again after failures', { sessionName, failuresSinceReport: since });
+        void (this.deps.resumeOwnerMessages?.(sessionName) ?? Promise.resolve(0)).catch((err) => this.logger.warn('Could not re-deliver parked owner messages', { sessionName, error: err instanceof Error ? err.message : String(err) }));
+    }
+    agentIsDown(sessionName) {
+        try {
+            if (this.deps.isOwnerStopped?.(sessionName))
+                return true;
+            return this.deps.isRunning ? !this.deps.isRunning(sessionName) : false;
+        }
+        catch {
+            return false;
+        }
+    }
+    hold(sessionName, message, why) {
+        try {
+            this.deps.queueForAgent?.(sessionName, message);
+        }
+        catch (err) {
+            this.logger.warn('Could not queue the message for the stopped agent', { sessionName, error: err instanceof Error ? err.message : String(err) });
+        }
+        this.logger.info('Turn not completed and not retried — message queued for the agent\'s next start', { sessionName, why });
+    }
+    async retry(sessionName, message, detail, failedAt) {
+        // The failed turn may have answered before it threw: a second turn
+        // would answer twice (crewly#1015 review H3).
+        try {
+            if (this.deps.answeredSince?.(sessionName, message, failedAt - C.RETRY_DELAY_MS)) {
+                this.logger.info('Failed turn had already answered — not retrying', { sessionName });
+                return;
+            }
+        }
+        catch {
+            /* retry */
+        }
+        if (this.agentIsDown(sessionName)) {
+            this.hold(sessionName, message, 'the agent stopped before the retry');
+            return;
+        }
+        let result;
+        try {
+            result = await this.deps.redeliver(sessionName, message);
+        }
+        catch (err) {
+            result = { success: false, error: err instanceof Error ? err.message : String(err) };
+        }
+        // Delivered (its turn reports again if it fails) or queued (a runtime
+        // switch, the token cap, the drain — that queue reports its drops).
+        if (result.success || result.queued)
+            return;
+        if (this.agentIsDown(sessionName)) {
+            this.hold(sessionName, message, 'the agent stopped before the retry');
+            return;
+        }
+        this.giveUp(sessionName, message, `${detail}; delivering it again failed: ${result.error ?? 'unknown error'}`, false, 'undeliverable');
+    }
+    giveUp(sessionName, message, detail, needsCredit, how) {
+        this.logger.error('In-process turn failed again', { sessionName, detail, needsCredit, messagePreview: preview(message, 80) });
+        void (this.deps.noteOwnerMessages?.(sessionName, detail, { needsCredit }) ?? Promise.resolve(0)).catch((err) => this.logger.warn('Could not tell the owner about a failed turn', { sessionName, error: err instanceof Error ? err.message : String(err) }));
+        const since = this.failing.get(sessionName);
+        if (since !== undefined) {
+            // Same episode: already reported.
+            this.failing.set(sessionName, since + 1);
+            return;
+        }
+        this.failing.set(sessionName, 0);
+        const name = this.deps.displayName?.(sessionName) || sessionName;
+        const what = how === 'failed'
+            ? needsCredit
+                ? `${name}'s model run failed (${detail}).`
+                : `${name}'s model run failed twice on the same message (${detail}).`
+            : `${name}'s model run failed and the message could not be delivered to it again (${detail}).`;
+        const consequence = sessionName === ORCHESTRATOR_SESSION_NAME
+            ? ' Until this is fixed the orchestrator answers nothing; your own messages to it are kept and re-delivered once it works again.'
+            : ` Owner messages ${name} owes are kept and re-delivered once it works again; anything else sent to ${name} needs sending again.`;
+        const text = `${what} The message was: "${preview(message, C.PREVIEW_CHARS)}".${consequence} No further notices until it completes a run.`;
+        try {
+            this.deps.report(sessionName, text, message);
+        }
+        catch (err) {
+            this.logger.warn('Could not report a failed turn', { sessionName, error: err instanceof Error ? err.message : String(err) });
+        }
+    }
+    prune() {
+        const cutoff = this.now() - C.ATTEMPT_TTL_MS;
+        for (const [k, v] of this.attempts)
+            if (v.at < cutoff)
+                this.attempts.delete(k);
+    }
+}
+/**
+ * One-line preview of a message, without its routing header.
+ *
+ * @param message - Message text
+ * @param max - Limit
+ * @returns Preview
+ */
+function preview(message, max) {
+    let body = message;
+    for (;;) {
+        const next = body.replace(/^\s*\[(?:G?CHAT|SLACK|SLACK-THREAD)[^\]]*\]\s*/, '');
+        if (next === body)
+            break;
+        body = next;
+    }
+    body = body.replace(/\s+/g, ' ').trim();
+    return body.length > max ? `${body.slice(0, max)}…` : body;
+}
+let instance = null;
+/** @returns The wired service, or null before boot (and in tests) */
+export function getInProcessTurnFailureService() {
+    return instance;
+}
+/** @param service - The service to expose (null to clear) */
+export function setInProcessTurnFailureService(service) {
+    instance = service;
+}
+//# sourceMappingURL=in-process-turn-failure.service.js.map

package/dist/cli/backend/src/services/agent/in-process-turn-failure.service.js.map

@@ -0,0 +1 @@
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package/dist/cli/backend/src/services/decisions/decision.service.d.ts

@@ -87,6 +87,12 @@ export interface DecisionServiceDeps {
     currentWorkItemId?: (session: string) => Promise<string | undefined>;
     /** Deliver a message to an agent (wakes a stopped one); false when it could not */
     deliverToAgent: (session: string, text: string) => Promise<boolean>;
+    /**
+     * Hold a message the agent could not take now on its persistent queue
+     * (delivered when it is next idle or registers; a drop is reported).
+     * False when it could not be queued. crewly#1015 §9.
+     */
+    queueForAgent?: (session: string, text: string) => boolean;
     /** Close the owner-message watchdog entries this agent owes in the thread */
     closeWatchdog?: (session: string, slackChannelId: string, threadTs: string) => void;
     /** The owner's DM with the bot of `identity` (system decisions); null when there is none */
@@ -560,6 +566,17 @@ export declare class DecisionService {
      */
     private notifyAsker;
     private tellAsker;
+    /**
+     * An answer the asking agent could not take now is kept on its queue, not
+     * only logged: the owner answered, and the agent must hear it when it is
+     * back (2026-10-01, D-43: "Could not deliver the decision to the asking
+     * agent", never retried — crewly#1015 §9).
+     *
+     * @param session - The asking agent
+     * @param text - What it must be told
+     * @param ctx - For the log
+     */
+    private holdForAgent;
     private closeWatchdog;
 }
 /** Re-exported for the deadline line in the dashboard/API. */

package/dist/cli/backend/src/services/decisions/decision.service.d.ts.map

@@ -1 +1 @@
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package/dist/cli/backend/src/services/decisions/decision.service.js

@@ -680,7 +680,7 @@ export class DecisionService {
                 : `[DECISIONS] The owner cleared ${lines.length} old cards of yours. Drop each of these and don't ask again:\n${lines.map((l) => `- ${l}`).join('\n')}`;
             const ok = await this.deps.deliverToAgent(asker, text).catch(() => false);
             if (!ok)
-                this.logger.warn('Could not deliver the bulk-skip note to the asking agent', { asker });
+                this.holdForAgent(asker, text, { what: 'bulk-skip note' });
         }
         this.logger.info('Owner decisions skipped in bulk', { matched: result.matched, settled: result.settled.length, source: input.source ?? 'all', olderThan: input.olderThan?.toISOString() });
         return result;
@@ -1197,12 +1197,37 @@ export class DecisionService {
         if (ok && (d.card || d.ticket))
             AgentPromptReferenceService.getInstance().note(d.asker, { decisionId: d.id }, `[DECISION ${d.id}]`);
         if (!ok)
-            this.logger.warn('Could not deliver the decision to the asking agent', { decisionId: d.id, asker: d.asker });
+            this.holdForAgent(d.asker, text, { what: 'decision', decisionId: d.id });
         // The orchestrator asked on the owner's behalf for a ticket it does not own: tell it too.
         if (d.requestedBy !== d.asker && d.requestedBy === ORCHESTRATOR_SESSION_NAME) {
             await this.deps.deliverToAgent(d.requestedBy, text).catch(() => false);
         }
     }
+    /**
+     * An answer the asking agent could not take now is kept on its queue, not
+     * only logged: the owner answered, and the agent must hear it when it is
+     * back (2026-10-01, D-43: "Could not deliver the decision to the asking
+     * agent", never retried — crewly#1015 §9).
+     *
+     * @param session - The asking agent
+     * @param text - What it must be told
+     * @param ctx - For the log
+     */
+    holdForAgent(session, text, ctx) {
+        let queued = false;
+        try {
+            queued = this.deps.queueForAgent?.(session, text) === true;
+        }
+        catch (err) {
+            this.logger.warn('Could not queue the undelivered note for the asking agent', { ...ctx, asker: session, error: errText(err) });
+        }
+        if (queued) {
+            this.logger.warn('Could not deliver to the asking agent now — queued for when it is back', { ...ctx, asker: session });
+        }
+        else {
+            this.logger.error('Could not deliver to the asking agent, and it could not be queued', { ...ctx, asker: session });
+        }
+    }
     closeWatchdog(d) {
         if (!d.card || !this.deps.closeWatchdog)
             return;