npm - crewly - Versions diffs - 1.20.152 → 1.20.154 - Mend

crewly 1.20.152 → 1.20.154

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (804) hide show

package/dist/cli/backend/src/services/v3/ticket-channel-hooks.js CHANGED Viewed

@@ -113,6 +113,8 @@ export function ticketDeliveryLine(ticket) {
     const tkt = formatTicketNumber(ticket.ticketNumber);
     return (`${marker} (Crewly 内部记录 ${tkt}，只给你看：不要向对方提工单、编号、验收这类词；对方说的 todo / ticket 指他们自己的东西，与此无关。)` +
         ` 为它创建 WorkItem（delegate-task / create-task / decompose-goal）时加上 --request-id ${ticket.id}；回答前可用 ticket-check --ticket ${tkt} 看验收标准。` +
+        // #827: intake appends when unsure; the agent fixes a missed split.
+        `如果这条其实是一件新的事（有自己的交付物），用 split-ticket --ticket ${tkt} --list 把它拆成新工单。` +
         `做完后，如果结果需要对方确认（交付物、改动、要拍板的），在最终回复里用自己的话问一句这样行不行；只是回答问题就不用问。`);
 }
 /**

package/dist/cli/backend/src/services/v3/ticket-channel-hooks.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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package/dist/cli/backend/src/services/v3/ticket-intake-log.d.ts ADDED Viewed

@@ -0,0 +1,87 @@
+/**
+ * Ticket intake outcome log (#828 coverage).
+ *
+ * One JSON line per owner message intake handled — created, appended to an
+ * existing ticket, or ignored (with the reason) — so a receipt can say how
+ * much of what the owner said it covers, instead of looking complete while
+ * showing half (team norm: a check reports what it examined).
+ *
+ * The first line of the file is a `start` marker. A window that begins before
+ * it cannot be counted, and the reader says so (`startedAt` later than the
+ * window) rather than returning zeros.
+ *
+ * Append-only, best effort: a failed write is logged and never blocks intake.
+ *
+ * @module services/v3/ticket-intake-log
+ */
+/** What intake did with one owner message. */
+export type IntakeLoggedAction = 'created' | 'appended' | 'ignored';
+/** One logged owner message. */
+export interface IntakeLogEvent {
+    /** When intake handled it (ISO) */
+    at: string;
+    /** Message ref (dedupe key) */
+    ref: string;
+    action: IntakeLoggedAction;
+    /** Why it was ignored (`trivial_or_short`, `status_ping`, …) */
+    reason?: string;
+    /** The ticket it created or went into */
+    ticketId?: string;
+    /** That ticket's number, for display */
+    ticketNumber?: number;
+    /**
+     * Appended messages only: the ask classifier saw request signals in it
+     * (ask score > 0) even though it stayed under the new-ask threshold.
+     */
+    askSignal?: boolean;
+    /** Appended with askSignal only: the owner's words, shortened and redacted */
+    text?: string;
+}
+/** What {@link IntakeOutcomeLog.read} returns. */
+export interface IntakeLogReading {
+    /** When counting started, or null when the log does not exist yet */
+    startedAt: string | null;
+    events: IntakeLogEvent[];
+}
+/** Records and reads intake outcomes. */
+export interface IntakeOutcomeRecorder {
+    record(event: IntakeLogEvent): Promise<void>;
+    read(): Promise<IntakeLogReading>;
+}
+/** File-backed log (JSON lines). */
+export declare class IntakeOutcomeLog implements IntakeOutcomeRecorder {
+    private readonly now;
+    private readonly file;
+    private chain;
+    /**
+     * @param dir - Directory (the Request files' directory)
+     * @param now - Clock, for the start marker
+     */
+    constructor(dir: string, now?: () => Date);
+    /**
+     * Append one event (serialised; the start marker is written first on a new file).
+     *
+     * @param event - The event
+     */
+    record(event: IntakeLogEvent): Promise<void>;
+    /**
+     * Read the log. Malformed lines are skipped.
+     *
+     * @returns Start time and events
+     */
+    read(): Promise<IntakeLogReading>;
+}
+/** In-memory recorder (tests, replays). */
+export declare class MemoryIntakeOutcomeLog implements IntakeOutcomeRecorder {
+    startedAt: string | null;
+    readonly events: IntakeLogEvent[];
+    /**
+     * @param startedAt - When counting started (null = never)
+     */
+    constructor(startedAt: string | null);
+    /** @param event - The event */
+    record(event: IntakeLogEvent): Promise<void>;
+    /** @returns Start time and events */
+    read(): Promise<IntakeLogReading>;
+}
+//# sourceMappingURL=ticket-intake-log.d.ts.map

package/dist/cli/backend/src/services/v3/ticket-intake-log.d.ts.map ADDED Viewed

@@ -0,0 +1 @@

+ {"version":3,"file":"ticket-intake-log.d.ts","sourceRoot":"","sources":["../../../../../../backend/src/services/v3/ticket-intake-log.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;;GAeG;AAOH,8CAA8C;AAC9C,MAAM,MAAM,kBAAkB,GAAG,SAAS,GAAG,UAAU,GAAG,SAAS,CAAC;AAEpE,gCAAgC;AAChC,MAAM,WAAW,cAAc;IAC7B,mCAAmC;IACnC,EAAE,EAAE,MAAM,CAAC;IACX,+BAA+B;IAC/B,GAAG,EAAE,MAAM,CAAC;IACZ,MAAM,EAAE,kBAAkB,CAAC;IAC3B,gEAAgE;IAChE,MAAM,CAAC,EAAE,MAAM,CAAC;IAChB,yCAAyC;IACzC,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,wCAAwC;IACxC,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB;;;OAGG;IACH,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,8EAA8E;IAC9E,IAAI,CAAC,EAAE,MAAM,CAAC;CACf;AAED,kDAAkD;AAClD,MAAM,WAAW,gBAAgB;IAC/B,qEAAqE;IACrE,SAAS,EAAE,MAAM,GAAG,IAAI,CAAC;IACzB,MAAM,EAAE,cAAc,EAAE,CAAC;CAC1B;AAED,yCAAyC;AACzC,MAAM,WAAW,qBAAqB;IACpC,MAAM,CAAC,KAAK,EAAE,cAAc,GAAG,OAAO,CAAC,IAAI,CAAC,CAAC;IAC7C,IAAI,IAAI,OAAO,CAAC,gBAAgB,CAAC,CAAC;CACnC;AAED,oCAAoC;AACpC,qBAAa,gBAAiB,YAAW,qBAAqB;IAQnC,OAAO,CAAC,QAAQ,CAAC,GAAG;IAP7C,OAAO,CAAC,QAAQ,CAAC,IAAI,CAAS;IAC9B,OAAO,CAAC,KAAK,CAAuC;IAEpD;;;OAGG;gBACS,GAAG,EAAE,MAAM,EAAmB,GAAG,GAAE,MAAM,IAAuB;IAI5E;;;;OAIG;IACH,MAAM,CAAC,KAAK,EAAE,cAAc,GAAG,OAAO,CAAC,IAAI,CAAC;IAqB5C;;;;OAIG;IACG,IAAI,IAAI,OAAO,CAAC,gBAAgB,CAAC;CA0BxC;AAED,2CAA2C;AAC3C,qBAAa,sBAAuB,YAAW,qBAAqB;IAK/C,SAAS,EAAE,MAAM,GAAG,IAAI;IAJ3C,QAAQ,CAAC,MAAM,EAAE,cAAc,EAAE,CAAM;IACvC;;OAEG;gBACgB,SAAS,EAAE,MAAM,GAAG,IAAI;IAC3C,+BAA+B;IACzB,MAAM,CAAC,KAAK,EAAE,cAAc,GAAG,OAAO,CAAC,IAAI,CAAC;IAGlD,qCAAqC;IAC/B,IAAI,IAAI,OAAO,CAAC,gBAAgB,CAAC;CAGxC"}

package/dist/cli/backend/src/services/v3/ticket-intake-log.js ADDED Viewed

@@ -0,0 +1,116 @@
+/**
+ * Ticket intake outcome log (#828 coverage).
+ *
+ * One JSON line per owner message intake handled — created, appended to an
+ * existing ticket, or ignored (with the reason) — so a receipt can say how
+ * much of what the owner said it covers, instead of looking complete while
+ * showing half (team norm: a check reports what it examined).
+ *
+ * The first line of the file is a `start` marker. A window that begins before
+ * it cannot be counted, and the reader says so (`startedAt` later than the
+ * window) rather than returning zeros.
+ *
+ * Append-only, best effort: a failed write is logged and never blocks intake.
+ *
+ * @module services/v3/ticket-intake-log
+ */
+import * as fs from 'fs/promises';
+import * as path from 'path';
+import { TICKET_CONSTANTS } from '../../constants.js';
+import { LoggerService } from '../core/logger.service.js';
+/** File-backed log (JSON lines). */
+export class IntakeOutcomeLog {
+    now;
+    file;
+    chain = Promise.resolve();
+    /**
+     * @param dir - Directory (the Request files' directory)
+     * @param now - Clock, for the start marker
+     */
+    constructor(dir, now = () => new Date()) {
+        this.now = now;
+        this.file = path.join(dir, TICKET_CONSTANTS.INTAKE_LOG_FILENAME);
+    }
+    /**
+     * Append one event (serialised; the start marker is written first on a new file).
+     *
+     * @param event - The event
+     */
+    record(event) {
+        const run = this.chain.then(async () => {
+            try {
+                let exists = true;
+                try {
+                    await fs.access(this.file);
+                }
+                catch {
+                    exists = false;
+                }
+                const lines = exists ? '' : `${JSON.stringify({ type: 'start', at: this.now().toISOString() })}\n`;
+                await fs.appendFile(this.file, `${lines}${JSON.stringify({ type: 'event', ...event })}\n`, 'utf8');
+            }
+            catch (err) {
+                LoggerService.getInstance()
+                    .createComponentLogger('TicketIntakeLog')
+                    .warn('Intake outcome could not be logged (non-fatal)', { error: err instanceof Error ? err.message : String(err) });
+            }
+        });
+        this.chain = run.catch(() => undefined);
+        return run;
+    }
+    /**
+     * Read the log. Malformed lines are skipped.
+     *
+     * @returns Start time and events
+     */
+    async read() {
+        await this.chain;
+        let raw;
+        try {
+            raw = await fs.readFile(this.file, 'utf8');
+        }
+        catch {
+            return { startedAt: null, events: [] };
+        }
+        let startedAt = null;
+        const events = [];
+        for (const line of raw.split('\n')) {
+            if (!line.trim())
+                continue;
+            try {
+                const obj = JSON.parse(line);
+                if (obj.type === 'start' && typeof obj.at === 'string')
+                    startedAt ??= obj.at;
+                else if (obj.type === 'event' && typeof obj.at === 'string' && typeof obj.action === 'string') {
+                    const event = { ...obj };
+                    delete event.type;
+                    events.push(event);
+                }
+            }
+            catch {
+                /* skip a torn line */
+            }
+        }
+        return { startedAt, events };
+    }
+}
+/** In-memory recorder (tests, replays). */
+export class MemoryIntakeOutcomeLog {
+    startedAt;
+    events = [];
+    /**
+     * @param startedAt - When counting started (null = never)
+     */
+    constructor(startedAt) {
+        this.startedAt = startedAt;
+    }
+    /** @param event - The event */
+    async record(event) {
+        this.events.push(event);
+    }
+    /** @returns Start time and events */
+    async read() {
+        return { startedAt: this.startedAt, events: [...this.events] };
+    }
+}
+//# sourceMappingURL=ticket-intake-log.js.map

package/dist/cli/backend/src/services/v3/ticket-intake-log.js.map ADDED Viewed

@@ -0,0 +1 @@

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package/dist/cli/backend/src/services/v3/ticket-intake.service.d.ts CHANGED Viewed

@@ -10,27 +10,24 @@
  *
  * - opens a new ticket (a `Request` with a TKT number, `kind`, `origin`,
  *   `assignee`) and posts ONE receipt where it was said;
- * - is a follow-up in a thread that already has an open ticket, and is
- *   appended to that ticket's discussion instead;
+ * - is a reply in a thread that already has a ticket: a follow-up on that
+ *   work is appended to its discussion; a NEW ask opens its own ticket in the
+ *   same thread, linked to the parent (#827, {@link classifyOwnerMessage});
  * - is "不用记" (don't track) and dismisses the ticket it answers;
- * - is noise (trivial ack, file only, a question, agent-authored) and is
- *   ignored.
+ * - is noise (trivial ack, file only, a status ping, agent-authored) and is
+ *   ignored. Request-phrased questions ("可以去研究一下 X 吗") are asks, and a
+ *   pure information question opens a lightweight `question` ticket (#827).
  *
  * Creation goes through {@link RequestService.create}, so `request:created`
  * still fires and the decompose + SLA subscribers keep working unchanged.
  *
  * @module services/v3/ticket-intake.service
  */
-import { type Request, type RequestStatus } from '../../types/v2/request.types.js';
+import { weightedTextLength } from './ticket-ask-classifier.js';
+import type { IntakeOutcomeRecorder } from './ticket-intake-log.js';
+import { type Request, type RequestStatus, type TicketAcceptedBy } from '../../types/v2/request.types.js';
 import { type TicketOrigin, type TicketReceipt, type TicketKind, type TicketBoardColumn, type TicketPriorityLabel, type BoardWorkItemView, type TicketAcceptance, type TicketReply } from '../../types/v2/ticket.types.js';
-/**
- * Length of a text for the length gate, counting wide (CJK) characters twice:
- * a Chinese sentence says as much in 7 characters as an English one in 14.
- *
- * @param text - Trimmed text
- * @returns Weighted length
- */
-export declare function weightedTextLength(text: string): number;
+export { weightedTextLength };
 /**
  * Gate 1 — trivial acknowledgement or too short to be a request.
  *
@@ -119,6 +116,12 @@ export interface IntakeMessage {
 export type IntakeOutcome = {
     action: 'created';
     ticket: Request;
+}
+/** A new ask in another ticket's thread: its own ticket, linked to that one (#827) */
+ | {
+    action: 'created_in_thread';
+    ticket: Request;
+    parent: Request;
 } | {
     action: 'appended';
     ticket: Request;
@@ -216,6 +219,12 @@ export interface TicketListItem {
     completedAt: string | null;
     /** When silence will accept it (待验收 only) */
     autoAcceptAt: string | null;
+    /**
+     * How a done ticket was accepted (#813): `owner` reviewed it, `silence` =
+     * nobody objected in time. Null while open. Older tickets fall back to the
+     * `auto_accepted` tag.
+     */
+    acceptedBy: TicketAcceptedBy | null;
 }
 /** Filters for {@link TicketIntakeService.list}. */
 export interface TicketListQuery {
@@ -226,6 +235,36 @@ export interface TicketListQuery {
     /** Include Requests from before the ticket loop (no TKT number) */
     includeLegacy?: boolean;
 }
+/** Input for {@link TicketIntakeService.split}. */
+export interface SplitTicketInput {
+    /**
+     * `ref` of a discussion entry to move out into the new ticket — the usual
+     * case: a new ask was appended to the wrong ticket. Its text becomes the
+     * new ticket's description.
+     */
+    discussionRef?: string;
+    /** Text of the new ask (required when no `discussionRef`) */
+    text?: string;
+    /** Title override (default: made from the text, as for any ticket) */
+    title?: string;
+    /** Who takes it (default: the source ticket's assignee) */
+    assignee?: string;
+    /** A pure information question: kind `question`, no acceptance step */
+    question?: boolean;
+    /** Who asked for the split (agent session), for the log */
+    by?: string;
+}
+/** Result of {@link TicketIntakeService.split}. */
+export type SplitResult = {
+    ok: true;
+    ticket: Request;
+    source: Request;
+    moved: boolean;
+} | {
+    ok: false;
+    reason: 'not_found' | 'invalid' | 'discussion_not_found' | 'no_origin';
+    ticket?: Request;
+};
 /** Result of {@link TicketIntakeService.dismiss}. */
 export type DismissResult = {
     ok: true;
@@ -244,6 +283,11 @@ export interface TicketIntakeServiceDeps {
     now?: () => Date;
     /** Post receipts (default {@link TICKET_CONSTANTS.RECEIPT.ENABLED}, i.e. off) */
     receiptsEnabled?: boolean;
+    /**
+     * Where each owner message's fate is recorded (#828 coverage: the receipt
+     * says how many messages became tickets, went into one, or were ignored).
+     */
+    outcomeLog?: IntakeOutcomeRecorder | null;
 }
 /**
  * Single intake point for owner messages → tickets. See module docs.
@@ -297,6 +341,14 @@ export declare class TicketIntakeService {
      * @returns The outcome
      */
     intakeWithOutcome(message: IntakeMessage): Promise<IntakeOutcome>;
+    /**
+     * Record what happened to an owner message (#828 coverage). Duplicates are
+     * the same message delivered twice and are not counted again. Never throws.
+     *
+     * @param message - The message
+     * @param outcome - What intake did with it
+     */
+    private recordOutcome;
     /**
      * The gate, in order. See module docs.
      *
@@ -304,6 +356,32 @@ export declare class TicketIntakeService {
      * @returns The outcome
      */
     private process;
+    /**
+     * A new ask said in another ticket's thread (#827): open its own ticket in
+     * the same thread, linked to the one it was said under.
+     *
+     * @param all - Every Request
+     * @param message - The owner's message
+     * @param text - Trimmed text
+     * @param parent - The ticket whose thread it was said in
+     * @param ask - The classifier's verdict (for the log)
+     * @returns `created_in_thread`
+     */
+    private createInThread;
+    /**
+     * Create one ticket from an owner message (top level, a new ask in a
+     * thread, or a split).
+     *
+     * @param all - Every Request (for the ticket number)
+     * @param message - The message it comes from
+     * @param text - Its text
+     * @param opts.parent - The ticket it came from, if any
+     * @param opts.question - A pure information question: kind `question`, no acceptance step
+     * @param opts.fallbackAssignee - Assignee when the message names no agent
+     * @param opts.extraTags - More tags (e.g. `split`)
+     * @returns The new ticket
+     */
+    private createTicket;
     /**
      * Hand a 验过了 / 打回 to the review handler.
      *
@@ -321,11 +399,31 @@ export declare class TicketIntakeService {
      */
     private ignored;
     /**
-     * The ticket already living in this message's thread, if any (open or not).
+     * The ticket a message in this thread should be routed to, if any.
+     *
+     * #827 lets a thread hold more than one open ticket at once (a new ask
+     * said under an existing ticket gets its own, linked, ticket). #831: when
+     * that happens, a `waiting_confirmation` ticket — one the owner still owes
+     * an answer on — must keep priority over a newer sibling ticket, or every
+     * reply in the thread (a review verdict, an ack, or an ordinary follow-up)
+     * lands on whichever ticket is newest instead of the one actually awaiting
+     * approval. Left unfixed, the awaiting ticket never hears back and only
+     * times out as "默认通过 · 未验收" (see `escalation-router.service.ts`) —
+     * exactly the outcome #819's verification gate exists to prevent.
+     *
+     * Deliberate choice: this applies to EVERY message routed through a
+     * thread, including a plain follow-up with no review/ack wording — not
+     * only review replies. A thread with an open ticket the owner still owes
+     * an answer on has one live conversation; a message that isn't itself a
+     * new, distinct ask (see {@link classifyOwnerMessage}) is presumed to be
+     * about that conversation, not about a because-it's-newer sibling ticket.
+     * When nothing in the thread is `waiting_confirmation`, behaviour is
+     * unchanged: prefer any open ticket, newest first (`listAll` is
+     * newest-first), falling back to the newest ticket overall.
      *
      * @param all - Every Request
      * @param message - The message
-     * @returns The newest ticket in the thread, or null
+     * @returns The ticket to route to, or null when the thread has none
      */
     private findThreadTicket;
     /**
@@ -391,6 +489,26 @@ export declare class TicketIntakeService {
      * @returns What happened
      */
     private dismissTicket;
+    /**
+     * Split an ask out of a ticket into its own ticket (#827).
+     *
+     * Intake appends when unsure, so a new ask can land in another ticket's
+     * discussion; the agent that receives it fixes that with one call. The new
+     * ticket keeps the thread link (the source's `origin.threadRef`, so later
+     * follow-ups in that thread still find a ticket), records `parentTicketId`,
+     * and is tagged `split`. With `discussionRef`, the entry is moved: removed
+     * from the source's discussion and used as the new ticket's text.
+     *
+     * @param ref - Source ticket: `TKT-123`, `123` or id
+     * @param input - What to split out
+     * @returns The new ticket and the (updated) source, or why not
+     *
+     * @example
+     * ```typescript
+     * await intake.split('TKT-039', { discussionRef: 'slackch-C0C2QCGE9K9-1790433421.1' });
+     * ```
+     */
+    split(ref: string, input: SplitTicketInput): Promise<SplitResult>;
     /**
      * Find a ticket by `TKT-123`, `123` or id.
      *

package/dist/cli/backend/src/services/v3/ticket-intake.service.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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