npm - create-mercato-app - Versions diffs - 0.10.1-develop.7717.1.2befe9c634 → 0.10.1-develop.7721.1.b5c4a00a68 - Mend

create-mercato-app 0.10.1-develop.7717.1.2befe9c634 → 0.10.1-develop.7721.1.b5c4a00a68

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (99) hide show

package/dist/agentic/guides/module-facts.json CHANGED Viewed

@@ -2,9 +2,9 @@
   "agent_orchestrator": {
     "title": "Agent Orchestrator",
     "description": "Callable Agent SDK core: defineAgent, agentRuntime, runs and proposals.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/enterprise",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/enterprise/src/modules/agent_orchestrator",
     "entities": [
       {
@@ -8168,9 +8168,9 @@
   "ai_assistant": {
     "title": "AI Assistant",
     "description": "MCP server for AI assistant integration with multi-tenant support.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/ai-assistant",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/ai-assistant/src/modules/ai_assistant",
     "entities": [
       {
@@ -11062,9 +11062,9 @@
   "api_docs": {
     "title": "API Documentation",
     "description": "Auto-generated documentation for all HTTP endpoints.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/api_docs",
     "entities": [],
     "events": [],
@@ -11192,9 +11192,9 @@
   "api_keys": {
     "title": "API Keys",
     "description": "Manage access tokens for external API access.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/api_keys",
     "entities": [
       {
@@ -11861,9 +11861,9 @@
   "attachments": {
     "title": "Attachments",
     "description": "File attachments and media management.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/attachments",
     "entities": [
       {
@@ -12734,9 +12734,9 @@
   "audit_logs": {
     "title": "Audit & Action Logs",
     "description": "Tracks user actions and data accesses with undo support scaffolding.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/audit_logs",
     "entities": [
       {
@@ -13834,9 +13834,9 @@
   "auth": {
     "title": "Authentication & Accounts",
     "description": "User accounts, sessions, roles and password resets.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/auth",
     "entities": [
       {
@@ -17354,9 +17354,9 @@
   "availability": {
     "title": "Availability",
     "description": "Sell-policy layer (stock-managed, backorder, preorder, thresholds) on top of the shared availability contract.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/availability",
     "entities": [
       {
@@ -17961,9 +17961,9 @@
   "business_rules": {
     "title": "Business Rules",
     "description": "Business Rules Engine for defining, managing, and executing business logic and automation rules.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/business_rules",
     "entities": [
       {
@@ -19355,9 +19355,9 @@
   "carrier_inpost": {
     "title": "InPost Carrier",
     "description": "Ship parcels via InPost lockers (Paczkomat) and courier delivery with tracking and webhook updates.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/carrier-inpost",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/carrier-inpost/src/modules/carrier_inpost",
     "entities": [],
     "events": [],
@@ -19741,9 +19741,9 @@
   "cart": {
     "title": "Cart",
     "description": "Channel-agnostic basket module: priced lines, promotions, totals, and token-bound public access.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/cart",
     "entities": [
       {
@@ -22415,9 +22415,9 @@
   "catalog": {
     "title": "Product Catalog",
     "description": "Configurable catalog for products, variants, and pricing used by the sales module.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/catalog",
     "entities": [
       {
@@ -30610,9 +30610,9 @@
   "channel_apns": {
     "title": "Apple Push Notification Channel",
     "description": "Deliver mobile push to iOS devices via the Apple Push Notification service (HTTP/2, token-based .p8 auth). Registers a `push` ChannelAdapter (providerKey `apns`) into the Communications Hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-apns",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-apns/src/modules/channel_apns",
     "entities": [],
     "events": [],
@@ -30985,9 +30985,9 @@
   "channel_discord": {
     "title": "Discord Communication Channel",
     "description": "Connect a Discord bot as a two-way communication channel. Outbound via the Discord REST API; inbound in real time via a Gateway worker; signed (Ed25519) Interactions endpoint that acknowledges slash commands / buttons. Optional per-channel AI auto-reply answers straightforward messages and proposes the rest for human approval. Pairs with the Communications Hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-discord",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-discord/src/modules/channel_discord",
     "entities": [],
     "events": [],
@@ -31745,9 +31745,9 @@
   "channel_expo": {
     "title": "Expo Push Channel",
     "description": "Deliver mobile push to Expo apps via the Expo push service. Registers a `push` ChannelAdapter (providerKey `expo`) into the Communications Hub; consumed by the push_notifications delivery strategy.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-expo",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-expo/src/modules/channel_expo",
     "entities": [],
     "events": [],
@@ -32120,9 +32120,9 @@
   "channel_fcm": {
     "title": "Firebase Cloud Messaging Channel",
     "description": "Deliver mobile push to Android/iOS devices via Firebase Cloud Messaging. Registers a `push` ChannelAdapter (providerKey `fcm`) into the Communications Hub; consumed by the push_notifications delivery strategy.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-fcm",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-fcm/src/modules/channel_fcm",
     "entities": [],
     "events": [],
@@ -32495,9 +32495,9 @@
   "channel_gmail": {
     "title": "Gmail Email Channel",
     "description": "Connect per-user Gmail accounts via OAuth2. Outbound via gmail.users.messages.send; inbound via History API polling. Pairs with the Communications Hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-gmail",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-gmail/src/modules/channel_gmail",
     "entities": [],
     "events": [],
@@ -32870,9 +32870,9 @@
   "channel_imap": {
     "title": "IMAP + SMTP Email Channel",
     "description": "Connect personal mailboxes via IMAP for inbound polling and SMTP for outbound delivery. Pairs with the Communications Hub (SPEC-045d).",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-imap",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-imap/src/modules/channel_imap",
     "entities": [],
     "events": [],
@@ -33245,9 +33245,9 @@
   "channel_resend": {
     "title": null,
     "description": "Outbound Resend email channel provider for the Communications Hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-resend",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-resend/src/modules/channel_resend",
     "entities": [],
     "events": [],
@@ -33564,9 +33564,9 @@
   "channel_ses": {
     "title": null,
     "description": "Outbound Amazon SES email channel provider for the Communications Hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/channel-ses",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/channel-ses/src/modules/channel_ses",
     "entities": [],
     "events": [],
@@ -33883,9 +33883,9 @@
   "checkout": {
     "title": "Checkout",
     "description": "Pay links, checkout templates, public payment pages, and checkout transaction tracking.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/checkout",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/checkout/src/modules/checkout",
     "entities": [
       {
@@ -38491,9 +38491,9 @@
   "communication_channels": {
     "title": "Communication Channels",
     "description": "Unified hub bridging external chat/email channels (Slack, WhatsApp, Email) to the Messages module. Adapter contract, channel-native payload storage, reactions, and per-channel threading. OAuth state cookies are single-use via short-TTL cache markers (see lib/oauth-state.ts); multi-replica deployments MUST set CACHE_STRATEGY=redis so replay protection is shared across replicas.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/communication_channels",
     "entities": [
       {
@@ -43614,9 +43614,9 @@
   "configs": {
     "title": "Configuration",
     "description": "Shared configuration storage and helpers for module settings.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/configs",
     "entities": [
       {
@@ -44261,9 +44261,9 @@
   "content": {
     "title": "Content",
     "description": "Static informational pages such as terms of service and privacy policy.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/content",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/content/src/modules/content",
     "entities": [],
     "events": [],
@@ -44385,9 +44385,9 @@
   "currencies": {
     "title": "Currencies",
     "description": "Currencies and Exchange rate management",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/currencies",
     "entities": [
       {
@@ -46011,9 +46011,9 @@
   "customer_accounts": {
     "title": "Customer Identity & Portal Authentication",
     "description": "Customer-facing authentication with two-tier identity model and full RBAC.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/customer_accounts",
     "entities": [
       {
@@ -52275,9 +52275,9 @@
   "customer_groups": {
     "title": "Customer Groups & B2B Terms",
     "description": "Customer groups, memberships, and per-group commercial terms consumed by catalog pricing and sales tax resolution.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/customer_groups",
     "entities": [
       {
@@ -53557,9 +53557,9 @@
   "customers": {
     "title": "Customer Relationship Management",
     "description": "Core CRM capabilities for people, companies, deals, and activities.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/customers",
     "entities": [
       {
@@ -60561,6 +60561,21 @@
             "exportName": "extensions"
           }
         },
+        {
+          "contributionId": "staff.entity-extension.4:customers:customer_entity->staff:staff_time_task",
+          "contributionKind": "entity-extension",
+          "contributorModuleId": "staff",
+          "target": {
+            "kind": "entity",
+            "id": "customers:customer_entity",
+            "moduleId": "customers"
+          },
+          "resolution": "capability-only",
+          "source": {
+            "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/extensions.ts",
+            "exportName": "extensions"
+          }
+        },
         {
           "contributionId": "warranty_claims.customer-claim-metrics-company",
           "contributionKind": "response-enricher",
@@ -67334,9 +67349,9 @@
   "dashboards": {
     "title": "Admin Dashboards",
     "description": "Configurable admin dashboard with module-provided widgets.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/dashboards",
     "entities": [
       {
@@ -68977,9 +68992,9 @@
   "data_sync": {
     "title": "Data Sync",
     "description": "Streaming data sync hub for import/export integrations.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/data_sync",
     "entities": [
       {
@@ -70414,9 +70429,9 @@
   "design_system": {
     "title": "Design system gallery",
     "description": "Live, in-app component gallery for the Open Mercato design system.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/design_system",
     "entities": [],
     "events": [],
@@ -70586,9 +70601,9 @@
   "devices": {
     "title": "Devices",
     "description": "Per-tenant user device registry (platform, app/OS metadata, push token storage).",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/devices",
     "entities": [
       {
@@ -71311,9 +71326,9 @@
   "dictionaries": {
     "title": "Shared Dictionaries",
     "description": "Organization-scoped dictionaries for reusable enumerations and appearance presets.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/dictionaries",
     "entities": [
       {
@@ -71971,9 +71986,9 @@
   "directory": {
     "title": "Directory (Tenants & Organizations)",
     "description": "Multi-tenant directory with tenants and organizations.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/directory",
     "entities": [
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@@ -73639,9 +73654,9 @@
   "documents": {
     "title": "Documents",
     "description": "Collaborative internal documents",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/documents",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/documents/src/modules/documents",
     "entities": [
       {
@@ -76855,9 +76870,9 @@
   "ecommerce": {
     "title": "Ecommerce Stores",
     "description": "Storefront definition, hostname and sales-channel binding, buyer-context resolution and per-store branding for the public storefront API.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/ecommerce",
     "entities": [
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@@ -79459,9 +79474,9 @@
   "entities": {
     "title": "Custom Entities & Fields",
     "description": "User-defined entities, custom fields, and dynamic records storage.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
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-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/entities",
     "entities": [
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@@ -81216,9 +81231,9 @@
   "eudr": {
     "title": "EUDR Compliance",
     "description": "EU Deforestation Regulation compliance: product commodity mappings, supplier origin evidence, due diligence statements.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/eudr",
     "entities": [
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@@ -85914,9 +85929,9 @@
   "events": {
     "title": "Events",
     "description": "Event bus and subscriber dispatch",
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+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/events",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/events/src/modules/events",
     "entities": [],
     "events": [],
@@ -86013,9 +86028,9 @@
   "feature_toggles": {
     "title": "Feature Toggles",
     "description": "Global feature flags with tenant-level overrides.",
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@@ -86798,9 +86813,9 @@
   "forms": {
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     "description": "Audit-grade questionnaire and form primitive — versioned definitions, append-only submissions, role-sliced rendering.",
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     "entities": [
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@@ -90758,9 +90773,9 @@
   "gateway_stripe": {
     "title": "Stripe Payment Gateway",
     "description": "Accept card payments, Apple Pay, Google Pay, and bank transfers via Stripe.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/gateway-stripe",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
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     "events": [],
@@ -91181,9 +91196,9 @@
   "gateway_tpay": {
     "title": "Tpay Payment Gateway",
     "description": "Accept hosted PLN payments, BLIK, cards, and bank transfers via Tpay.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/gateway-tpay",
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@@ -91563,9 +91578,9 @@
   "generators": {
     "title": null,
     "description": null,
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     "sourceRoot": "node_modules/@open-mercato/shared/src/modules/generators",
     "entities": [],
     "events": [],
@@ -91596,9 +91611,9 @@
   "inbox_ops": {
     "title": "InboxOps — Email-to-ERP Agent",
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     "entities": [
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@@ -94037,9 +94052,9 @@
   "integrations": {
     "title": "Integrations",
     "description": "Core integration framework — external ID mapping, status badges, and integration registry.",
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@@ -95332,9 +95347,9 @@
   "messages": {
     "title": "Messages",
     "description": "Internal messaging system with attachments, actions, and email forwarding.",
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@@ -97968,9 +97983,9 @@
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@@ -98800,9 +98815,9 @@
   "onboarding": {
     "title": "Onboarding",
     "description": "Self-service tenant and organization onboarding flow.",
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@@ -99100,9 +99115,9 @@
   "payment_gateways": {
     "title": "Payment Gateways",
     "description": "Payment gateway adapter contract, registry, transaction tracking, and webhook routing.",
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@@ -100678,9 +100693,9 @@
   "perspectives": {
     "title": "Table perspectives",
     "description": "Shared persistence for DataTable perspectives (columns, filters, saved views).",
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     "entities": [
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@@ -101023,9 +101038,9 @@
   "phone_calls": {
     "title": "Phone Calls",
     "description": "Provider-neutral core hub for ingesting and browsing phone calls.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/phone_calls",
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@@ -101616,9 +101631,9 @@
   "planner": {
     "title": "Worktime / Availabilities",
     "description": "Availability schedules, rulesets, and shared planning rules.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/planner",
     "entities": [
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@@ -102633,9 +102648,9 @@
   "portal": {
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     "description": "Self-service customer portal framework with login, signup, dashboard, sidebar navigation, and extensible widget system.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
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     "sourceRoot": "node_modules/@open-mercato/core/src/modules/portal",
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     "events": [],
@@ -103408,9 +103423,9 @@
   "progress": {
     "title": "Progress",
     "description": "Generic server-side progress tracking for long-running operations",
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     "entities": [
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@@ -104227,9 +104242,9 @@
   "promotions": {
     "title": "Promotions",
     "description": "Rule-based promotions engine: condition-benefit trees, promotional codes, and cart effect resolution.",
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     "entities": [
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@@ -106861,9 +106876,9 @@
   "push_notifications": {
     "title": "Push Notifications",
     "description": "Push delivery rails: a `push` notification delivery strategy that fans out to registered devices and sends through the communication_channels hub.",
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@@ -107548,9 +107563,9 @@
   "query_index": {
     "title": "Query Indexes",
     "description": "Hybrid query layer with full-text and vector search capabilities.",
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     "entities": [
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@@ -109269,9 +109284,9 @@
   "record_locks": {
     "title": "Record Locking",
     "description": "Optimistic and pessimistic record locking with conflict resolution.",
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+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/enterprise",
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@@ -111789,9 +111804,9 @@
   "resources": {
     "title": "Resource planning",
     "description": "Assets and resources with scheduling policies.",
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@@ -114187,9 +114202,9 @@
   "sales": {
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     "description": "Quoting, ordering, fulfillment, and billing capabilities built on modular pricing and tax pipelines.",
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@@ -125714,9 +125729,9 @@
   "scheduler": {
     "title": "Scheduler",
     "description": "Database-managed scheduled jobs with admin UI",
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@@ -126702,9 +126717,9 @@
   "search": {
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     "description": "Unified search module with pluggable strategies (Meilisearch, Vector, Tokens).",
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@@ -128404,9 +128419,9 @@
   "security": {
     "title": "Security",
     "description": null,
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     "entities": [
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@@ -132433,9 +132448,9 @@
   "seeds": {
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     "description": "Encrypted data seeding: encrypt confidential seed files for the repo and load them into a tenant on setup.",
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@@ -132619,9 +132634,9 @@
   "shipping_carriers": {
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     "description": "Shipping carrier adapter hub with rates, shipment creation, tracking, and webhooks.",
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@@ -133776,9 +133791,9 @@
   "sso": {
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-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/enterprise/src/modules/sso",
     "entities": [
       {
@@ -135274,9 +135289,9 @@
   "staff": {
     "title": "Employees",
     "description": "Teams, roles, and employee rosters.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/staff",
     "entities": [
       {
@@ -135377,6 +135392,20 @@
         "editable": true,
         "customFields": true
       },
+      {
+        "id": "staff:staff_support_ticket",
+        "class": "StaffSupportTicket",
+        "table": "staff_support_tickets",
+        "editable": true,
+        "customFields": false
+      },
+      {
+        "id": "staff:staff_support_routing_rule",
+        "class": "StaffSupportRoutingRule",
+        "table": "staff_support_routing_rules",
+        "editable": true,
+        "customFields": false
+      },
       {
         "id": "staff:staff_time_task_comment",
         "class": "StaffTimeTaskComment",
@@ -135636,6 +135665,12 @@
         "entity": "time_task",
         "clientBroadcast": true
       },
+      {
+        "id": "staff.timesheets.time_task.assignee_changed",
+        "category": "lifecycle",
+        "entity": "time_task",
+        "clientBroadcast": true
+      },
       {
         "id": "staff.timesheets.time_task_status.created",
         "category": "crud",
@@ -135789,6 +135824,28 @@
         "category": "lifecycle",
         "entity": "time_report",
         "portalBroadcast": true
+      },
+      {
+        "id": "staff.support_ticket.created",
+        "category": "lifecycle",
+        "entity": "support_ticket"
+      },
+      {
+        "id": "staff.support_ticket.customer_replied",
+        "category": "lifecycle",
+        "entity": "support_ticket"
+      },
+      {
+        "id": "staff.support_ticket.activity_recorded",
+        "category": "lifecycle",
+        "entity": "support_ticket",
+        "clientBroadcast": true
+      },
+      {
+        "id": "staff.support_ticket.portal_updated",
+        "category": "lifecycle",
+        "entity": "support_ticket",
+        "portalBroadcast": true
       }
     ],
     "aclFeatures": [
@@ -135849,7 +135906,11 @@
       "staff.timesheets.time_report.approved",
       "staff.timesheets.time_report.ready_for_approval",
       "staff.timesheets.time_entry.timer_running_long",
-      "staff.timesheets.timesheet.period_incomplete"
+      "staff.timesheets.timesheet.period_incomplete",
+      "staff.support_ticket.created",
+      "staff.support_ticket.customer_replied",
+      "staff.timesheets.time_task.released",
+      "staff.timesheets.time_task.assigned"
     ],
     "cli": [
       "seed-activity-types",
@@ -135857,6 +135918,7 @@
       "seed-examples",
       "seed-time-tracking-examples",
       "seed-timesheets-widgets",
+      "seed-support-defaults",
       "migrate-project-codes",
       "timesheets:recalculate"
     ],
@@ -136236,6 +136298,20 @@
           "navOrder": 900
         }
       },
+      {
+        "path": "/backend/staff/time-tracking/support",
+        "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/time-tracking/support/page.tsx",
+        "metadataSourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/time-tracking/support/page.meta.ts",
+        "metadata": {
+          "requireAuth": true,
+          "requireFeatures": [
+            "staff.timesheets.tasks.view"
+          ],
+          "navGroup": "Time tracking",
+          "navGroupKey": "staff.time_tracking.nav.group",
+          "navOrder": 35
+        }
+      },
       {
         "path": "/backend/staff/time-tracking/timesheet",
         "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/time-tracking/timesheet/page.tsx",
@@ -136297,6 +136373,39 @@
       }
     ],
     "frontendPages": [
+      {
+        "path": "/[orgSlug]/portal/support",
+        "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/page.tsx",
+        "metadataSourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/page.meta.ts",
+        "metadata": {
+          "requireCustomerAuth": true,
+          "requireCustomerFeatures": [
+            "portal.support_tickets.view"
+          ]
+        }
+      },
+      {
+        "path": "/[orgSlug]/portal/support/[id]",
+        "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/[id]/page.tsx",
+        "metadataSourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/[id]/page.meta.ts",
+        "metadata": {
+          "requireCustomerAuth": true,
+          "requireCustomerFeatures": [
+            "portal.support_tickets.view"
+          ]
+        }
+      },
+      {
+        "path": "/[orgSlug]/portal/support/new",
+        "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/new/page.tsx",
+        "metadataSourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/new/page.meta.ts",
+        "metadata": {
+          "requireCustomerAuth": true,
+          "requireCustomerFeatures": [
+            "portal.support_tickets.manage"
+          ]
+        }
+      },
       {
         "path": "/[orgSlug]/portal/time-reports",
         "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/time-reports/page.tsx",
@@ -136341,6 +136450,10 @@
         "command": "seed-timesheets-widgets",
         "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/cli.ts"
       },
+      {
+        "command": "seed-support-defaults",
+        "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/cli.ts"
+      },
       {
         "command": "migrate-project-codes",
         "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/cli.ts"
@@ -138829,6 +138942,50 @@
             "factKey": "staff:staff_leave_request"
           }
         },
+        {
+          "key": "entity.staff:staff_support_routing_rule",
+          "id": "staff:staff_support_routing_rule",
+          "resolution": "fact-ref",
+          "family": "entity",
+          "ownerModule": "staff",
+          "capabilities": [
+            "response-enricher",
+            "query-enricher",
+            "mutation-guard",
+            "entity-extension"
+          ],
+          "activation": "host-opt-in",
+          "scopeContract": "tenant-and-organization",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "entities",
+            "factKey": "staff:staff_support_routing_rule"
+          }
+        },
+        {
+          "key": "entity.staff:staff_support_ticket",
+          "id": "staff:staff_support_ticket",
+          "resolution": "fact-ref",
+          "family": "entity",
+          "ownerModule": "staff",
+          "capabilities": [
+            "response-enricher",
+            "query-enricher",
+            "mutation-guard",
+            "entity-extension"
+          ],
+          "activation": "host-opt-in",
+          "scopeContract": "tenant-and-organization",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "entities",
+            "factKey": "staff:staff_support_ticket"
+          }
+        },
         {
           "key": "entity.staff:staff_team",
           "id": "staff:staff_team",
@@ -139572,6 +139729,84 @@
             "factKey": "staff.leave_request.updated"
           }
         },
+        {
+          "key": "event.staff.support_ticket.activity_recorded",
+          "id": "staff.support_ticket.activity_recorded",
+          "resolution": "fact-ref",
+          "family": "event",
+          "ownerModule": "staff",
+          "capabilities": [
+            "async-subscriber",
+            "sync-subscriber",
+            "browser-client"
+          ],
+          "scopeContract": "tenant-organization-and-audience",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "events",
+            "factKey": "staff.support_ticket.activity_recorded"
+          }
+        },
+        {
+          "key": "event.staff.support_ticket.created",
+          "id": "staff.support_ticket.created",
+          "resolution": "fact-ref",
+          "family": "event",
+          "ownerModule": "staff",
+          "capabilities": [
+            "async-subscriber",
+            "sync-subscriber"
+          ],
+          "scopeContract": "tenant-organization-and-audience",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "events",
+            "factKey": "staff.support_ticket.created"
+          }
+        },
+        {
+          "key": "event.staff.support_ticket.customer_replied",
+          "id": "staff.support_ticket.customer_replied",
+          "resolution": "fact-ref",
+          "family": "event",
+          "ownerModule": "staff",
+          "capabilities": [
+            "async-subscriber",
+            "sync-subscriber"
+          ],
+          "scopeContract": "tenant-organization-and-audience",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "events",
+            "factKey": "staff.support_ticket.customer_replied"
+          }
+        },
+        {
+          "key": "event.staff.support_ticket.portal_updated",
+          "id": "staff.support_ticket.portal_updated",
+          "resolution": "fact-ref",
+          "family": "event",
+          "ownerModule": "staff",
+          "capabilities": [
+            "async-subscriber",
+            "sync-subscriber",
+            "browser-portal"
+          ],
+          "scopeContract": "tenant-organization-and-audience",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "events",
+            "factKey": "staff.support_ticket.portal_updated"
+          }
+        },
         {
           "key": "event.staff.team_member.created",
           "id": "staff.team_member.created",
@@ -140493,6 +140728,26 @@
             "factKey": "staff.timesheets.time_task_status.updated"
           }
         },
+        {
+          "key": "event.staff.timesheets.time_task.assignee_changed",
+          "id": "staff.timesheets.time_task.assignee_changed",
+          "resolution": "fact-ref",
+          "family": "event",
+          "ownerModule": "staff",
+          "capabilities": [
+            "async-subscriber",
+            "sync-subscriber",
+            "browser-client"
+          ],
+          "scopeContract": "tenant-organization-and-audience",
+          "bound": true,
+          "stability": "stable",
+          "source": {
+            "kind": "fact-ref",
+            "factSection": "events",
+            "factKey": "staff.timesheets.time_task.assignee_changed"
+          }
+        },
         {
           "key": "event.staff.timesheets.time_task.created",
           "id": "staff.timesheets.time_task.created",
@@ -140779,6 +141034,25 @@
           "contextContract": "staff.time_tracking.page.v1",
           "scopeContract": "tenant+organization"
         },
+        {
+          "key": "timeTrackingSettingsTabs",
+          "id": "staff.time_tracking.settings:tabs",
+          "resolution": "exact",
+          "family": "generic",
+          "ownerModule": "staff",
+          "capabilities": [
+            "render-widget"
+          ],
+          "bound": true,
+          "stability": "frozen",
+          "source": {
+            "kind": "declaration",
+            "path": "node_modules/@open-mercato/core/src/modules/staff/extension-points.ts",
+            "symbol": "extensionPoints.hosts.timeTrackingSettingsTabs"
+          },
+          "contextContract": "staff.time_tracking.page.v1",
+          "scopeContract": "tenant+organization"
+        },
         {
           "key": "timesheetDayCellActions",
           "id": "staff.timesheet:day-cell-actions",
@@ -141574,49 +141848,106 @@
           }
         },
         {
-          "id": "staff.time-report-approved-event",
+          "id": "staff.support_ticket.activity_recorded.browser",
           "targets": [
             {
-              "id": "staff.timesheets.time_report.approved",
+              "id": "staff.support_ticket.activity_recorded",
               "resolution": "fact-ref",
               "factRef": {
-                "factSection": "notifications",
-                "factKey": "staff.timesheets.time_report.approved"
+                "factSection": "events",
+                "factKey": "staff.support_ticket.activity_recorded"
               }
             }
           ],
           "scopeContract": "tenant-and-organization",
           "source": {
-            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.handlers.ts",
-            "symbol": "notificationHandlers"
+            "path": "node_modules/@open-mercato/core/src/modules/staff/events.ts",
+            "symbol": "events"
           },
           "kind": "browser-reaction",
-          "features": [
-            "staff.timesheets.reports.view"
+          "details": {
+            "transports": [
+              "client"
+            ],
+            "hooks": [
+              "useAppEvent",
+              "useOperationProgress"
+            ],
+            "audienceScopeContract": "tenant-organization-user-role-and-customer"
+          }
+        },
+        {
+          "id": "staff.support_ticket.portal_updated.browser",
+          "targets": [
+            {
+              "id": "staff.support_ticket.portal_updated",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.support_ticket.portal_updated"
+              }
+            }
           ],
-          "placement": {
-            "priority": 100
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/events.ts",
+            "symbol": "events"
           },
+          "kind": "browser-reaction",
           "details": {
             "transports": [
-              "notification-effect"
+              "portal"
             ],
             "hooks": [
-              "useNotificationEffect"
+              "usePortalAppEvent"
             ],
-            "audienceScopeContract": "tenant-organization-user-role-and-customer",
-            "overrideKey": "staff.time-report-approved-event"
+            "audienceScopeContract": "tenant-organization-user-role-and-customer"
           }
         },
         {
-          "id": "staff.time-report-ready-for-approval-event",
+          "id": "staff.time-report-approved-event",
           "targets": [
             {
-              "id": "staff.timesheets.time_report.ready_for_approval",
+              "id": "staff.timesheets.time_report.approved",
               "resolution": "fact-ref",
               "factRef": {
                 "factSection": "notifications",
-                "factKey": "staff.timesheets.time_report.ready_for_approval"
+                "factKey": "staff.timesheets.time_report.approved"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.handlers.ts",
+            "symbol": "notificationHandlers"
+          },
+          "kind": "browser-reaction",
+          "features": [
+            "staff.timesheets.reports.view"
+          ],
+          "placement": {
+            "priority": 100
+          },
+          "details": {
+            "transports": [
+              "notification-effect"
+            ],
+            "hooks": [
+              "useNotificationEffect"
+            ],
+            "audienceScopeContract": "tenant-organization-user-role-and-customer",
+            "overrideKey": "staff.time-report-approved-event"
+          }
+        },
+        {
+          "id": "staff.time-report-ready-for-approval-event",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_report.ready_for_approval",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "notifications",
+                "factKey": "staff.timesheets.time_report.ready_for_approval"
               }
             }
           ],
@@ -141973,6 +142304,35 @@
             "audienceScopeContract": "tenant-organization-user-role-and-customer"
           }
         },
+        {
+          "id": "staff.timesheets.time_task.assignee_changed.browser",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.assignee_changed",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task.assignee_changed"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/events.ts",
+            "symbol": "events"
+          },
+          "kind": "browser-reaction",
+          "details": {
+            "transports": [
+              "client"
+            ],
+            "hooks": [
+              "useAppEvent",
+              "useOperationProgress"
+            ],
+            "audienceScopeContract": "tenant-organization-user-role-and-customer"
+          }
+        },
         {
           "id": "staff.timesheets.time_task.status_changed.browser",
           "targets": [
@@ -142106,6 +142466,32 @@
             "orphanContract": "optional"
           }
         },
+        {
+          "id": "staff.entity-extension.4:customers:customer_entity->staff:staff_time_task",
+          "targets": [
+            {
+              "id": "customers:customer_entity",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "entities",
+                "factKey": "customers:customer_entity"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/data/extensions.ts",
+            "symbol": "extensions"
+          },
+          "kind": "entity-extension",
+          "details": {
+            "hostEntityId": "customers:customer_entity",
+            "extensionEntityId": "staff:staff_time_task",
+            "linkId": "id:customer_id",
+            "scopeContract": "tenant-and-organization",
+            "orphanContract": "optional"
+          }
+        },
         {
           "id": "staff.timesheets-projects-portfolio",
           "targets": [
@@ -142172,6 +142558,41 @@
             "cachePosture": "rerun-on-list-cache-hit"
           }
         },
+        {
+          "id": "staff.timesheets-tasks-assignment",
+          "targets": [
+            {
+              "id": "staff:staff_time_task",
+              "resolution": "exact"
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/data/enrichers.ts",
+            "symbol": "staff.timesheets-tasks-assignment"
+          },
+          "kind": "response-enricher",
+          "features": [
+            "staff.timesheets.tasks.view"
+          ],
+          "phases": [
+            "list",
+            "detail"
+          ],
+          "activation": "host-opt-in",
+          "roundTripId": "staff:staff_time_task:read",
+          "details": {
+            "targetEntity": "staff:staff_time_task",
+            "surfaces": [
+              "list",
+              "detail"
+            ],
+            "timeoutMs": 3000,
+            "fallback": "configured",
+            "critical": false,
+            "cachePosture": "rerun-on-list-cache-hit"
+          }
+        },
         {
           "id": "staff.timesheets-tasks-context",
           "targets": [
@@ -142238,6 +142659,39 @@
             "cachePosture": "rerun-on-list-cache-hit"
           }
         },
+        {
+          "id": "staff.timesheets-tasks-support-ticket",
+          "targets": [
+            {
+              "id": "staff:staff_time_task",
+              "resolution": "exact"
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/data/enrichers.ts",
+            "symbol": "staff.timesheets-tasks-support-ticket"
+          },
+          "kind": "response-enricher",
+          "features": [],
+          "phases": [
+            "list",
+            "detail"
+          ],
+          "activation": "host-opt-in",
+          "roundTripId": "staff:staff_time_task:read",
+          "details": {
+            "targetEntity": "staff:staff_time_task",
+            "surfaces": [
+              "list",
+              "detail"
+            ],
+            "timeoutMs": 3000,
+            "fallback": "configured",
+            "critical": false,
+            "cachePosture": "rerun-on-list-cache-hit"
+          }
+        },
         {
           "id": "staff.timesheets-tasks-tags",
           "targets": [
@@ -142544,6 +142998,54 @@
             "specialistRoute": "notifications"
           }
         },
+        {
+          "id": "notification:staff.support_ticket.created",
+          "targets": [
+            {
+              "id": "staff.support_ticket.created",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "notifications",
+                "factKey": "staff.support_ticket.created"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+            "symbol": "staff.support_ticket.created"
+          },
+          "kind": "specialized-registry",
+          "details": {
+            "registry": "notification",
+            "registryId": "staff.support_ticket.created",
+            "specialistRoute": "notifications"
+          }
+        },
+        {
+          "id": "notification:staff.support_ticket.customer_replied",
+          "targets": [
+            {
+              "id": "staff.support_ticket.customer_replied",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "notifications",
+                "factKey": "staff.support_ticket.customer_replied"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+            "symbol": "staff.support_ticket.customer_replied"
+          },
+          "kind": "specialized-registry",
+          "details": {
+            "registry": "notification",
+            "registryId": "staff.support_ticket.customer_replied",
+            "specialistRoute": "notifications"
+          }
+        },
         {
           "id": "notification:staff.timesheets.project_access.requested",
           "targets": [
@@ -142664,6 +143166,54 @@
             "specialistRoute": "notifications"
           }
         },
+        {
+          "id": "notification:staff.timesheets.time_task.assigned",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.assigned",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "notifications",
+                "factKey": "staff.timesheets.time_task.assigned"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+            "symbol": "staff.timesheets.time_task.assigned"
+          },
+          "kind": "specialized-registry",
+          "details": {
+            "registry": "notification",
+            "registryId": "staff.timesheets.time_task.assigned",
+            "specialistRoute": "notifications"
+          }
+        },
+        {
+          "id": "notification:staff.timesheets.time_task.released",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.released",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "notifications",
+                "factKey": "staff.timesheets.time_task.released"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+            "symbol": "staff.timesheets.time_task.released"
+          },
+          "kind": "specialized-registry",
+          "details": {
+            "registry": "notification",
+            "registryId": "staff.timesheets.time_task.released",
+            "specialistRoute": "notifications"
+          }
+        },
         {
           "id": "notification:staff.timesheets.timesheet.period_incomplete",
           "targets": [
@@ -142880,6 +143430,258 @@
             "specialistRoute": "search"
           }
         },
+        {
+          "id": "staff:support-portal-comment-created",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task_comment.created",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task_comment.created"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-created.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "before-or-after"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task_comment.created",
+            "subscriberId": "staff:support-portal-comment-created",
+            "persistent": false,
+            "sync": true
+          }
+        },
+        {
+          "id": "staff:support-portal-comment-deleted",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task_comment.deleted",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task_comment.deleted"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-deleted.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "before-or-after"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task_comment.deleted",
+            "subscriberId": "staff:support-portal-comment-deleted",
+            "persistent": false,
+            "sync": true
+          }
+        },
+        {
+          "id": "staff:support-portal-comment-updated",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task_comment.updated",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task_comment.updated"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-updated.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "before-or-after"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task_comment.updated",
+            "subscriberId": "staff:support-portal-comment-updated",
+            "persistent": false,
+            "sync": true
+          }
+        },
+        {
+          "id": "staff:support-portal-status-column-updated",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task_status.updated",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task_status.updated"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-status-column-updated.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "async-delivery"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task_status.updated",
+            "subscriberId": "staff:support-portal-status-column-updated",
+            "persistent": true,
+            "sync": false
+          }
+        },
+        {
+          "id": "staff:support-portal-task-status-changed",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.status_changed",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task.status_changed"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-task-status-changed.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "before-or-after"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task.status_changed",
+            "subscriberId": "staff:support-portal-task-status-changed",
+            "persistent": false,
+            "sync": true
+          }
+        },
+        {
+          "id": "staff:support-portal-task-updated",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.updated",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task.updated"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-task-updated.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "before-or-after"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task.updated",
+            "subscriberId": "staff:support-portal-task-updated",
+            "persistent": false,
+            "sync": true
+          }
+        },
+        {
+          "id": "staff:support-ticket-created-notification",
+          "targets": [
+            {
+              "id": "staff.support_ticket.created",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.support_ticket.created"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-created-notification.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "async-delivery"
+          ],
+          "details": {
+            "event": "staff.support_ticket.created",
+            "subscriberId": "staff:support-ticket-created-notification",
+            "persistent": true,
+            "sync": false
+          }
+        },
+        {
+          "id": "staff:support-ticket-customer-replied-notification",
+          "targets": [
+            {
+              "id": "staff.support_ticket.customer_replied",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.support_ticket.customer_replied"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-customer-replied-notification.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "async-delivery"
+          ],
+          "details": {
+            "event": "staff.support_ticket.customer_replied",
+            "subscriberId": "staff:support-ticket-customer-replied-notification",
+            "persistent": true,
+            "sync": false
+          }
+        },
+        {
+          "id": "staff:support-ticket-unnotified-clear",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.assignee_changed",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task.assignee_changed"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-unnotified-clear.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "async-delivery"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task.assignee_changed",
+            "subscriberId": "staff:support-ticket-unnotified-clear",
+            "persistent": true,
+            "sync": false
+          }
+        },
         {
           "id": "staff:time-project-access-requested-notification",
           "targets": [
@@ -142988,6 +143790,34 @@
             "sync": false
           }
         },
+        {
+          "id": "staff:time-task-assignee-notification",
+          "targets": [
+            {
+              "id": "staff.timesheets.time_task.assignee_changed",
+              "resolution": "fact-ref",
+              "factRef": {
+                "factSection": "events",
+                "factKey": "staff.timesheets.time_task.assignee_changed"
+              }
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/subscribers/time-task-assignee-notification.ts",
+            "symbol": "metadata"
+          },
+          "kind": "subscriber",
+          "phases": [
+            "async-delivery"
+          ],
+          "details": {
+            "event": "staff.timesheets.time_task.assignee_changed",
+            "subscriberId": "staff:time-task-assignee-notification",
+            "persistent": true,
+            "sync": false
+          }
+        },
         {
           "id": "dashboard:staff.timesheets.hoursByProject",
           "targets": [
@@ -143036,6 +143866,55 @@
             "registryKey": "staff.timesheets.timeReporting",
             "executionGuard": "both"
           }
+        },
+        {
+          "id": "staff.injection.portal-support-tickets@portal:dashboard:sections",
+          "targets": [
+            {
+              "id": "portal:dashboard:sections",
+              "resolution": "optional-external",
+              "optionalOwnerPackage": "module:portal"
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/widgets/injection-table.ts",
+            "symbol": "injectionTable"
+          },
+          "features": [],
+          "placement": {
+            "priority": 20
+          },
+          "kind": "widget",
+          "details": {
+            "payload": "render",
+            "registryKey": "staff.injection.portal-support-tickets",
+            "executionGuard": "host"
+          }
+        },
+        {
+          "id": "staff.injection.time-tracking-settings-support@staff.time_tracking.settings:tabs",
+          "targets": [
+            {
+              "id": "staff.time_tracking.settings:tabs",
+              "resolution": "exact"
+            }
+          ],
+          "scopeContract": "tenant-and-organization",
+          "source": {
+            "path": "node_modules/@open-mercato/core/src/modules/staff/widgets/injection-table.ts",
+            "symbol": "injectionTable"
+          },
+          "features": [],
+          "placement": {
+            "priority": 50
+          },
+          "kind": "widget",
+          "details": {
+            "payload": "render",
+            "registryKey": "staff.injection.time-tracking-settings-support",
+            "executionGuard": "host"
+          }
         }
       ],
       "unresolved": [],
@@ -143092,7 +143971,7 @@
           ],
           "source": {
             "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/api/timesheets/time-projects/route.ts",
-            "line": 356
+            "line": 358
           }
         },
         {
@@ -143124,7 +144003,7 @@
           ],
           "source": {
             "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/api/timesheets/tasks/route.ts",
-            "line": 357
+            "line": 404
           }
         },
         {
@@ -143166,6 +144045,28 @@
             "factSection": "hosts",
             "factKey": "framework.dashboard"
           }
+        },
+        {
+          "id": "widget-spot:staff.time_tracking.settings:tabs:widget-injection-consumer",
+          "kind": "widget-injection-consumer",
+          "host": {
+            "kind": "widget-spot",
+            "id": "staff.time_tracking.settings:tabs",
+            "moduleId": "staff"
+          },
+          "contributionKinds": [
+            "widget",
+            "data-table",
+            "crud-form"
+          ],
+          "source": {
+            "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/extension-points.ts",
+            "exportName": "extensionPoints.hosts.timeTrackingSettingsTabs"
+          },
+          "bridge": {
+            "factSection": "hosts",
+            "factKey": "timeTrackingSettingsTabs"
+          }
         }
       ],
       "incoming": [],
@@ -143282,6 +144183,26 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "notification:staff.support_ticket.created",
+          "target": {
+            "kind": "module",
+            "id": "staff.support_ticket.created",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "notification:staff.support_ticket.customer_replied",
+          "target": {
+            "kind": "module",
+            "id": "staff.support_ticket.customer_replied",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "notification:staff.timesheets.project_access.requested",
           "target": {
@@ -143329,6 +144250,24 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "notification:staff.timesheets.time_task.assigned",
+          "target": {
+            "kind": "module",
+            "id": "staff.timesheets.time_task.assigned"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "notification:staff.timesheets.time_task.released",
+          "target": {
+            "kind": "module",
+            "id": "staff.timesheets.time_task.released"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "notification:staff.timesheets.timesheet.period_incomplete",
           "target": {
@@ -143418,6 +144357,96 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "staff:support-portal-comment-created",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task_comment.created",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-portal-comment-deleted",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task_comment.deleted",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-portal-comment-updated",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task_comment.updated",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-portal-status-column-updated",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task_status.updated",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-portal-task-status-changed",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task.status_changed",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-portal-task-updated",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task.updated",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-ticket-created-notification",
+          "target": {
+            "kind": "event",
+            "id": "staff.support_ticket.created",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-ticket-customer-replied-notification",
+          "target": {
+            "kind": "event",
+            "id": "staff.support_ticket.customer_replied",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff:support-ticket-unnotified-clear",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task.assignee_changed",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "staff:time-project-access-requested-notification",
           "target": {
@@ -143457,6 +144486,16 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "staff:time-task-assignee-notification",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task.assignee_changed",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "staff.entity-extension.0:customers:customer_entity->staff:staff_time_entry",
           "target": {
@@ -143497,6 +144536,57 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "staff.entity-extension.4:customers:customer_entity->staff:staff_time_task",
+          "target": {
+            "kind": "entity",
+            "id": "customers:customer_entity",
+            "moduleId": "customers"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff.injection.portal-support-tickets@portal:dashboard:sections",
+          "target": {
+            "kind": "widget-spot",
+            "id": "portal:dashboard:sections"
+          },
+          "resolution": "optional-target-missing",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff.injection.time-tracking-settings-support@staff.time_tracking.settings:tabs",
+          "target": {
+            "kind": "widget-spot",
+            "id": "staff.time_tracking.settings:tabs",
+            "moduleId": "staff"
+          },
+          "resolution": "bound",
+          "activationIds": [
+            "widget-spot:staff.time_tracking.settings:tabs:widget-injection-consumer"
+          ]
+        },
+        {
+          "contributionId": "staff.support_ticket.activity_recorded.browser",
+          "target": {
+            "kind": "event",
+            "id": "staff.support_ticket.activity_recorded",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
+        {
+          "contributionId": "staff.support_ticket.portal_updated.browser",
+          "target": {
+            "kind": "event",
+            "id": "staff.support_ticket.portal_updated",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "staff.time-report-approved-event",
           "target": {
@@ -143557,6 +144647,18 @@
             "entity:staff:staff_time_report:crud-response-enricher"
           ]
         },
+        {
+          "contributionId": "staff.timesheets-tasks-assignment",
+          "target": {
+            "kind": "entity",
+            "id": "staff:staff_time_task",
+            "moduleId": "staff"
+          },
+          "resolution": "bound",
+          "activationIds": [
+            "entity:staff:staff_time_task:crud-response-enricher"
+          ]
+        },
         {
           "contributionId": "staff.timesheets-tasks-context",
           "target": {
@@ -143581,6 +144683,18 @@
             "entity:staff:staff_time_task:crud-response-enricher"
           ]
         },
+        {
+          "contributionId": "staff.timesheets-tasks-support-ticket",
+          "target": {
+            "kind": "entity",
+            "id": "staff:staff_time_task",
+            "moduleId": "staff"
+          },
+          "resolution": "bound",
+          "activationIds": [
+            "entity:staff:staff_time_task:crud-response-enricher"
+          ]
+        },
         {
           "contributionId": "staff.timesheets-tasks-tags",
           "target": {
@@ -143719,6 +144833,16 @@
           "resolution": "capability-only",
           "activationIds": []
         },
+        {
+          "contributionId": "staff.timesheets.time_task.assignee_changed.browser",
+          "target": {
+            "kind": "event",
+            "id": "staff.timesheets.time_task.assignee_changed",
+            "moduleId": "staff"
+          },
+          "resolution": "capability-only",
+          "activationIds": []
+        },
         {
           "contributionId": "staff.timesheets.time_task.status_changed.browser",
           "target": {
@@ -144145,6 +145269,13 @@
           "factSection": "backendPages"
         }
       },
+      {
+        "kind": "backend-page",
+        "id": "/backend/staff/time-tracking/support",
+        "factRef": {
+          "factSection": "backendPages"
+        }
+      },
       {
         "kind": "backend-page",
         "id": "/backend/staff/time-tracking/timesheet",
@@ -144215,6 +145346,13 @@
           "factSection": "cliCommands"
         }
       },
+      {
+        "kind": "cli-command",
+        "id": "seed-support-defaults",
+        "factRef": {
+          "factSection": "cliCommands"
+        }
+      },
       {
         "kind": "cli-command",
         "id": "seed-time-tracking-examples",
@@ -144628,6 +145766,13 @@
           "factSection": "ownedContracts.encryption"
         }
       },
+      {
+        "kind": "encryption",
+        "id": "staff:staff_support_ticket",
+        "factRef": {
+          "factSection": "ownedContracts.encryption"
+        }
+      },
       {
         "kind": "entity",
         "id": "staff:staff_leave_request",
@@ -144635,6 +145780,20 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/entities.ts"
         }
       },
+      {
+        "kind": "entity",
+        "id": "staff:staff_support_routing_rule",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/entities.ts"
+        }
+      },
+      {
+        "kind": "entity",
+        "id": "staff:staff_support_ticket",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/entities.ts"
+        }
+      },
       {
         "kind": "entity",
         "id": "staff:staff_team",
@@ -144887,6 +146046,34 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
         }
       },
+      {
+        "kind": "event",
+        "id": "staff.support_ticket.activity_recorded",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
+        }
+      },
+      {
+        "kind": "event",
+        "id": "staff.support_ticket.created",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
+        }
+      },
+      {
+        "kind": "event",
+        "id": "staff.support_ticket.customer_replied",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
+        }
+      },
+      {
+        "kind": "event",
+        "id": "staff.support_ticket.portal_updated",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
+        }
+      },
       {
         "kind": "event",
         "id": "staff.team_member.created",
@@ -145223,6 +146410,13 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
         }
       },
+      {
+        "kind": "event",
+        "id": "staff.timesheets.time_task.assignee_changed",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/events.ts"
+        }
+      },
       {
         "kind": "event",
         "id": "staff.timesheets.time_task.created",
@@ -145349,6 +146543,20 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "notification:staff.support_ticket.created",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "notification:staff.support_ticket.customer_replied",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "notification:staff.timesheets.project_access.requested",
@@ -145384,6 +146592,20 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "notification:staff.timesheets.time_task.assigned",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "notification:staff.timesheets.time_task.released",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "notification:staff.timesheets.timesheet.period_incomplete",
@@ -145447,6 +146669,69 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-comment-created",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-comment-deleted",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-comment-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-status-column-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-task-status-changed",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-portal-task-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-ticket-created-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-ticket-customer-replied-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:support-ticket-unnotified-clear",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff:time-project-access-requested-notification",
@@ -145475,6 +146760,13 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff:time-task-assignee-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff.entity-extension.0:customers:customer_entity->staff:staff_time_entry",
@@ -145503,6 +146795,41 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.entity-extension.4:customers:customer_entity->staff:staff_time_task",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.injection.portal-support-tickets@portal:dashboard:sections",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.injection.time-tracking-settings-support@staff.time_tracking.settings:tabs",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.support_ticket.activity_recorded.browser",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.support_ticket.portal_updated.browser",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff.time-report-approved-event",
@@ -145545,6 +146872,13 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.timesheets-tasks-assignment",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff.timesheets-tasks-context",
@@ -145559,6 +146893,13 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.timesheets-tasks-support-ticket",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff.timesheets-tasks-tags",
@@ -145650,6 +146991,13 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "extension-contribution",
+        "id": "staff.timesheets.time_task.assignee_changed.browser",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "extension-contribution",
         "id": "staff.timesheets.time_task.status_changed.browser",
@@ -145699,6 +147047,20 @@
           "factSection": "extensionSurfaces.hosts"
         }
       },
+      {
+        "kind": "extension-host",
+        "id": "entity.staff:staff_support_routing_rule",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
+      {
+        "kind": "extension-host",
+        "id": "entity.staff:staff_support_ticket",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
       {
         "kind": "extension-host",
         "id": "entity.staff:staff_team",
@@ -145930,6 +147292,34 @@
           "factSection": "extensionSurfaces.hosts"
         }
       },
+      {
+        "kind": "extension-host",
+        "id": "event.staff.support_ticket.activity_recorded",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
+      {
+        "kind": "extension-host",
+        "id": "event.staff.support_ticket.created",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
+      {
+        "kind": "extension-host",
+        "id": "event.staff.support_ticket.customer_replied",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
+      {
+        "kind": "extension-host",
+        "id": "event.staff.support_ticket.portal_updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
       {
         "kind": "extension-host",
         "id": "event.staff.team_member.created",
@@ -146266,6 +147656,13 @@
           "factSection": "extensionSurfaces.hosts"
         }
       },
+      {
+        "kind": "extension-host",
+        "id": "event.staff.timesheets.time_task.assignee_changed",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
       {
         "kind": "extension-host",
         "id": "event.staff.timesheets.time_task.created",
@@ -147554,6 +148951,34 @@
           "factSection": "extensionSurfaces.hosts"
         }
       },
+      {
+        "kind": "extension-host",
+        "id": "timeTrackingSettingsTabs",
+        "factRef": {
+          "factSection": "extensionSurfaces.hosts"
+        }
+      },
+      {
+        "kind": "frontend-page",
+        "id": "/[orgSlug]/portal/support",
+        "factRef": {
+          "factSection": "frontendPages"
+        }
+      },
+      {
+        "kind": "frontend-page",
+        "id": "/[orgSlug]/portal/support/[id]",
+        "factRef": {
+          "factSection": "frontendPages"
+        }
+      },
+      {
+        "kind": "frontend-page",
+        "id": "/[orgSlug]/portal/support/new",
+        "factRef": {
+          "factSection": "frontendPages"
+        }
+      },
       {
         "kind": "frontend-page",
         "id": "/[orgSlug]/portal/time-reports",
@@ -147596,6 +149021,20 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
         }
       },
+      {
+        "kind": "notification",
+        "id": "staff.support_ticket.created",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
+        }
+      },
+      {
+        "kind": "notification",
+        "id": "staff.support_ticket.customer_replied",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
+        }
+      },
       {
         "kind": "notification",
         "id": "staff.timesheets.project_access.requested",
@@ -147631,6 +149070,20 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
         }
       },
+      {
+        "kind": "notification",
+        "id": "staff.timesheets.time_task.assigned",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
+        }
+      },
+      {
+        "kind": "notification",
+        "id": "staff.timesheets.time_task.released",
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts"
+        }
+      },
       {
         "kind": "notification",
         "id": "staff.timesheets.timesheet.period_incomplete",
@@ -147701,6 +149154,69 @@
           "factSection": "ownedContracts.setup"
         }
       },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-comment-created",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-comment-deleted",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-comment-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-status-column-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-task-status-changed",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-portal-task-updated",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-ticket-created-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-ticket-customer-replied-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
+      {
+        "kind": "subscriber",
+        "id": "staff:support-ticket-unnotified-clear",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "subscriber",
         "id": "staff:time-project-access-requested-notification",
@@ -147729,6 +149245,13 @@
           "factSection": "extensionSurfaces.contributions"
         }
       },
+      {
+        "kind": "subscriber",
+        "id": "staff:time-task-assignee-notification",
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions"
+        }
+      },
       {
         "kind": "worker",
         "id": "staff:timesheets-reapply-rounding",
@@ -147751,7 +149274,8 @@
             "version": "0.1.0",
             "requires": [
               "planner",
-              "resources"
+              "resources",
+              "dictionaries"
             ],
             "ejectable": true
           }
@@ -148066,7 +149590,7 @@
           "id": "staff:setup",
           "source": {
             "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/setup.ts",
-            "line": 11
+            "line": 13
           },
           "metadata": {
             "hooks": [
@@ -148099,6 +149623,19 @@
               "unavailability_reason_value"
             ]
           }
+        },
+        {
+          "kind": "encryption",
+          "id": "staff:staff_support_ticket",
+          "source": {
+            "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/encryption.ts",
+            "line": 12
+          },
+          "metadata": {
+            "fields": [
+              "customer_request_snapshot"
+            ]
+          }
         }
       ],
       "di-registration": [
@@ -148913,6 +150450,25 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/cli.ts"
         }
       },
+      {
+        "id": "371e3b944f2bc1ff",
+        "domain": "cli",
+        "key": "seed-support-defaults",
+        "path": [
+          "cli",
+          "seed-support-defaults"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "cliCommands",
+          "factKey": "seed-support-defaults"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/cli.ts"
+        }
+      },
       {
         "id": "2a380d46fbff2796",
         "domain": "cli",
@@ -149175,6 +150731,27 @@
           "line": 4
         }
       },
+      {
+        "id": "d8d399512ac5c386",
+        "domain": "encryption",
+        "key": "staff:staff_support_ticket",
+        "path": [
+          "encryption",
+          "maps",
+          "staff:staff_support_ticket"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "ownedContracts.encryption",
+          "factKey": "staff:staff_support_ticket"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/encryption.ts",
+          "line": 12
+        }
+      },
       {
         "id": "435a04ae9fbfd509",
         "domain": "enrichers",
@@ -149215,6 +150792,26 @@
           "exportName": "staff.timesheets-reports"
         }
       },
+      {
+        "id": "472f211415204db5",
+        "domain": "enrichers",
+        "key": "staff.timesheets-tasks-assignment",
+        "path": [
+          "enrichers",
+          "staff.timesheets-tasks-assignment"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff.timesheets-tasks-assignment"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/enrichers.ts",
+          "exportName": "staff.timesheets-tasks-assignment"
+        }
+      },
       {
         "id": "4a0e08d1c263ffab",
         "domain": "enrichers",
@@ -149255,6 +150852,26 @@
           "exportName": "staff.timesheets-tasks-rollup"
         }
       },
+      {
+        "id": "354c44ba68977e4e",
+        "domain": "enrichers",
+        "key": "staff.timesheets-tasks-support-ticket",
+        "path": [
+          "enrichers",
+          "staff.timesheets-tasks-support-ticket"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff.timesheets-tasks-support-ticket"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/data/enrichers.ts",
+          "exportName": "staff.timesheets-tasks-support-ticket"
+        }
+      },
       {
         "id": "ef605c4d9e1cb177",
         "domain": "enrichers",
@@ -149295,6 +150912,195 @@
           "exportName": "staff.timesheets-time-entries"
         }
       },
+      {
+        "id": "311cd37490618309",
+        "domain": "events",
+        "key": "staff:support-portal-comment-created",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-comment-created"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-comment-created"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-created.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "4db3eeece6c55523",
+        "domain": "events",
+        "key": "staff:support-portal-comment-deleted",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-comment-deleted"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-comment-deleted"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-deleted.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "e8be8d48f45935ee",
+        "domain": "events",
+        "key": "staff:support-portal-comment-updated",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-comment-updated"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-comment-updated"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-comment-updated.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "d4dffd77ebf7490a",
+        "domain": "events",
+        "key": "staff:support-portal-status-column-updated",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-status-column-updated"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-status-column-updated"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-status-column-updated.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "fa9cc081e270c3da",
+        "domain": "events",
+        "key": "staff:support-portal-task-status-changed",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-task-status-changed"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-task-status-changed"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-task-status-changed.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "0d29d1fc3d2b4a24",
+        "domain": "events",
+        "key": "staff:support-portal-task-updated",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-portal-task-updated"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-portal-task-updated"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-portal-task-updated.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "5b1c682d535c86ce",
+        "domain": "events",
+        "key": "staff:support-ticket-created-notification",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-ticket-created-notification"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-ticket-created-notification"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-created-notification.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "c513064b50ab8491",
+        "domain": "events",
+        "key": "staff:support-ticket-customer-replied-notification",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-ticket-customer-replied-notification"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-ticket-customer-replied-notification"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-customer-replied-notification.ts",
+          "exportName": "metadata"
+        }
+      },
+      {
+        "id": "a71590d51339828f",
+        "domain": "events",
+        "key": "staff:support-ticket-unnotified-clear",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:support-ticket-unnotified-clear"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:support-ticket-unnotified-clear"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/support-ticket-unnotified-clear.ts",
+          "exportName": "metadata"
+        }
+      },
       {
         "id": "780a6587036c3f3f",
         "domain": "events",
@@ -149379,6 +151185,27 @@
           "exportName": "metadata"
         }
       },
+      {
+        "id": "1f0bfd85ae705517",
+        "domain": "events",
+        "key": "staff:time-task-assignee-notification",
+        "path": [
+          "events",
+          "subscribers",
+          "staff:time-task-assignee-notification"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff:time-task-assignee-notification"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/subscribers/time-task-assignee-notification.ts",
+          "exportName": "metadata"
+        }
+      },
       {
         "id": "6f6254327267f595",
         "domain": "interceptors",
@@ -149566,6 +151393,48 @@
           "exportName": "staff.leave_request.rejected"
         }
       },
+      {
+        "id": "ed4c11cf1d81e5c4",
+        "domain": "notifications",
+        "key": "staff.support_ticket.created",
+        "path": [
+          "notifications",
+          "types",
+          "staff.support_ticket.created"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "notifications",
+          "factKey": "staff.support_ticket.created"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+          "exportName": "staff.support_ticket.created"
+        }
+      },
+      {
+        "id": "d91ba4085ed90f29",
+        "domain": "notifications",
+        "key": "staff.support_ticket.customer_replied",
+        "path": [
+          "notifications",
+          "types",
+          "staff.support_ticket.customer_replied"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "notifications",
+          "factKey": "staff.support_ticket.customer_replied"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+          "exportName": "staff.support_ticket.customer_replied"
+        }
+      },
       {
         "id": "d7964755002be47b",
         "domain": "notifications",
@@ -149671,6 +151540,48 @@
           "exportName": "staff.timesheets.time_report.ready_for_approval"
         }
       },
+      {
+        "id": "36eabf3b559574b5",
+        "domain": "notifications",
+        "key": "staff.timesheets.time_task.assigned",
+        "path": [
+          "notifications",
+          "types",
+          "staff.timesheets.time_task.assigned"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "notifications",
+          "factKey": "staff.timesheets.time_task.assigned"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+          "exportName": "staff.timesheets.time_task.assigned"
+        }
+      },
+      {
+        "id": "85ca2ca49ce7d32e",
+        "domain": "notifications",
+        "key": "staff.timesheets.time_task.released",
+        "path": [
+          "notifications",
+          "types",
+          "staff.timesheets.time_task.released"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "notifications",
+          "factKey": "staff.timesheets.time_task.released"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/notifications.ts",
+          "exportName": "staff.timesheets.time_task.released"
+        }
+      },
       {
         "id": "2ed608df213e0183",
         "domain": "notifications",
@@ -150272,6 +152183,26 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/time-tracking/settings/page.tsx"
         }
       },
+      {
+        "id": "05efa9d6a42998e9",
+        "domain": "routes",
+        "key": "backend:/backend/staff/time-tracking/support",
+        "path": [
+          "routes",
+          "pages",
+          "backend:/backend/staff/time-tracking/support"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "backendPages",
+          "factKey": "/backend/staff/time-tracking/support"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/time-tracking/support/page.tsx"
+        }
+      },
       {
         "id": "f9fe8b133437a694",
         "domain": "routes",
@@ -150392,6 +152323,66 @@
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/backend/staff/timesheets/projects/create/page.tsx"
         }
       },
+      {
+        "id": "702326d867d65963",
+        "domain": "routes",
+        "key": "frontend:/[orgSlug]/portal/support",
+        "path": [
+          "routes",
+          "pages",
+          "frontend:/[orgSlug]/portal/support"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "frontendPages",
+          "factKey": "/[orgSlug]/portal/support"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/page.tsx"
+        }
+      },
+      {
+        "id": "e8b0dfdfd2a70610",
+        "domain": "routes",
+        "key": "frontend:/[orgSlug]/portal/support/[id]",
+        "path": [
+          "routes",
+          "pages",
+          "frontend:/[orgSlug]/portal/support/[id]"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "frontendPages",
+          "factKey": "/[orgSlug]/portal/support/[id]"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/[id]/page.tsx"
+        }
+      },
+      {
+        "id": "d854e275445162a7",
+        "domain": "routes",
+        "key": "frontend:/[orgSlug]/portal/support/new",
+        "path": [
+          "routes",
+          "pages",
+          "frontend:/[orgSlug]/portal/support/new"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "frontendPages",
+          "factKey": "/[orgSlug]/portal/support/new"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/frontend/[orgSlug]/portal/support/new/page.tsx"
+        }
+      },
       {
         "id": "4f8d4ed17a01ae0b",
         "domain": "routes",
@@ -150448,7 +152439,7 @@
         },
         "source": {
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/setup.ts",
-          "line": 11
+          "line": 13
         }
       },
       {
@@ -150467,7 +152458,7 @@
         },
         "source": {
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/setup.ts",
-          "line": 11
+          "line": 13
         }
       },
       {
@@ -150486,7 +152477,7 @@
         },
         "source": {
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/setup.ts",
-          "line": 11
+          "line": 13
         }
       },
       {
@@ -150505,7 +152496,7 @@
         },
         "source": {
           "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/setup.ts",
-          "line": 11
+          "line": 13
         }
       },
       {
@@ -150550,6 +152541,48 @@
           "exportName": "widget.metadata"
         }
       },
+      {
+        "id": "e31b3bbd7369dd4a",
+        "domain": "widgets",
+        "key": "staff.injection.portal-support-tickets",
+        "path": [
+          "widgets",
+          "injection",
+          "staff.injection.portal-support-tickets"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff.injection.portal-support-tickets@portal:dashboard:sections"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/widgets/injection-table.ts",
+          "exportName": "injectionTable"
+        }
+      },
+      {
+        "id": "6c323519f54b5fdd",
+        "domain": "widgets",
+        "key": "staff.injection.time-tracking-settings-support",
+        "path": [
+          "widgets",
+          "injection",
+          "staff.injection.time-tracking-settings-support"
+        ],
+        "modes": [
+          "disable-replace"
+        ],
+        "factRef": {
+          "factSection": "extensionSurfaces.contributions",
+          "factKey": "staff.injection.time-tracking-settings-support@staff.time_tracking.settings:tabs"
+        },
+        "source": {
+          "sourcePath": "node_modules/@open-mercato/core/src/modules/staff/widgets/injection-table.ts",
+          "exportName": "injectionTable"
+        }
+      },
       {
         "id": "54015dacb1da7ffb",
         "domain": "workers",
@@ -150575,9 +152608,9 @@
   "storage_s3": {
     "title": "S3-Compatible Storage",
     "description": "Store attachments and files in AWS S3, DigitalOcean Spaces, MinIO, or any S3-compatible object storage.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/storage-s3",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/storage-s3/src/modules/storage_s3",
     "entities": [],
     "events": [],
@@ -151008,9 +153041,9 @@
   "sync_akeneo": {
     "title": "Akeneo Product Sync",
     "description": "Import Akeneo PIM categories, product attributes, and products into the Open Mercato catalog.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/sync-akeneo",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/sync-akeneo/src/modules/sync_akeneo",
     "entities": [],
     "events": [],
@@ -151350,9 +153383,9 @@
   "sync_excel": {
     "title": "Excel / CSV Import",
     "description": "File-upload-based CSV import foundation built on top of the data sync hub.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/sync_excel",
     "entities": [
       {
@@ -151643,9 +153676,9 @@
   "system_status_overlays": {
     "title": "System Status Overlays",
     "description": "Enterprise overlays and injected widgets for system status pages.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/enterprise",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/enterprise/src/modules/system_status_overlays",
     "entities": [],
     "events": [],
@@ -151838,9 +153871,9 @@
   "telemetry": {
     "title": "Telemetry",
     "description": null,
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/telemetry",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/telemetry/src/modules/telemetry",
     "entities": [],
     "events": [],
@@ -151896,9 +153929,9 @@
   "tillio": {
     "title": "Tillio Telephony",
     "description": "Tillio VoIP provider for the phone_calls hub (Ringostat operator).",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/tillio",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/tillio/src/modules/tillio",
     "entities": [],
     "events": [],
@@ -152220,9 +154253,9 @@
   "translations": {
     "title": "Entity Translations",
     "description": "System-wide entity translation storage and locale overlay for CRUD responses.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/translations",
     "entities": [
       {
@@ -152915,9 +154948,9 @@
   "warranty_claims": {
     "title": "Warranty & RMA",
     "description": "Warranty, return, core-return, and vendor-recovery claims desk.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/warranty_claims",
     "entities": [
       {
@@ -159430,9 +161463,9 @@
   "webhooks": {
     "title": "Webhooks",
     "description": "Standard Webhooks compliant outbound webhook delivery for platform events.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/webhooks",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/webhooks/src/modules/webhooks",
     "entities": [
       {
@@ -161955,9 +163988,9 @@
   "wms": {
     "title": "Warehouse Management System",
     "description": "Warehouse topology, inventory balances, reservations, and movement ledger.",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/wms",
     "entities": [
       {
@@ -172763,9 +174796,9 @@
   "workflows": {
     "title": "Workflow Engine",
     "description": "Orchestrate business processes with state machines, transitions, and activities",
-    "coreVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "coreVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourcePackage": "@open-mercato/core",
-    "sourceVersion": "0.10.1-develop.7717.1.2befe9c634",
+    "sourceVersion": "0.10.1-develop.7721.1.b5c4a00a68",
     "sourceRoot": "node_modules/@open-mercato/core/src/modules/workflows",
     "entities": [
       {