codymaster 4.1.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/CHANGELOG.md +50 -0
- package/README.md +285 -0
- package/adapters/antigravity.js +15 -0
- package/adapters/claude-code.js +17 -0
- package/adapters/cursor.js +16 -0
- package/commands/bootstrap.md +49 -0
- package/commands/build.md +48 -0
- package/commands/content.md +48 -0
- package/commands/continuity.md +60 -0
- package/commands/debug.md +51 -0
- package/commands/demo.md +96 -0
- package/commands/deploy.md +51 -0
- package/commands/plan.md +42 -0
- package/commands/review.md +55 -0
- package/commands/track.md +46 -0
- package/commands/ux.md +46 -0
- package/dist/agent-dispatch.js +161 -0
- package/dist/chains/builtin.js +85 -0
- package/dist/continuity.js +385 -0
- package/dist/dashboard.js +926 -0
- package/dist/data.js +122 -0
- package/dist/index.js +2434 -0
- package/dist/judge.js +252 -0
- package/dist/parallel-dispatch.js +359 -0
- package/dist/parallel-quality.js +172 -0
- package/dist/skill-chain.js +258 -0
- package/install.sh +513 -0
- package/package.json +79 -0
- package/skills/.content-factory-state.json +132 -0
- package/skills/.git 2/logs/refs/heads/main +1 -0
- package/skills/.git 2/logs/refs/remotes/origin/main +1 -0
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- package/skills/.git 2/objects/55/0c8c389d981b463ef849aeb792d8be3ccb6ec8 +0 -0
- package/skills/.git 2/objects/5d/82d3b18410cdda3ace3677436f0cb599dbe2d2 +0 -0
- package/skills/.git 2/objects/60/0617c58e871a38b33bf29e282d132bb3c381ad +0 -0
- package/skills/.git 2/objects/6a/8369a99c687b7245c92ffaf0e0f0dab9014504 +0 -0
- package/skills/.git 2/objects/79/bea435d40ab531c1aaf6be0432c6a5b7aaed21 +0 -0
- package/skills/.git 2/objects/7e/5ebd79251c2f14e4aceb86c74b6b6daae6b500 +0 -0
- package/skills/.git 2/objects/81/98a822a60178d6d5023ddb3e222cddf048742e +0 -0
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- package/skills/.git 2/objects/93/d5a8a9a7d4fb7f11491cb596a6880528725118 +0 -0
- package/skills/.git 2/objects/98/46a2ab81d0c3b3eb00ef88fc56989aa7e9f316 +0 -0
- package/skills/.git 2/objects/9b/d8dd1e49cf274eaf9c555f3ab39dce7af5715e +0 -0
- package/skills/.git 2/objects/a1/13329fb0cec96ae78b222d33a24c3b5bc7fa1f +0 -0
- package/skills/.git 2/objects/a9/e6effe626e8a3aea3a8fc3364b492191c6e7d0 +0 -0
- package/skills/.git 2/objects/ad/6de7e48d9782cca9353d1ff0aa1aab7fe1df85 +0 -0
- package/skills/.git 2/objects/af/54ae316f771ff692e299ffcd8bf2f06b413b59 +0 -0
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- package/skills/.git 2/objects/d8/d4c3b5553e4fd72807e1d4b49ef07d9ef3ac35 +0 -0
- package/skills/.git 2/objects/dc/75050c2876f6a02ae2a53a3c886f395b622977 +0 -0
- package/skills/.git 2/objects/ee/e8546f95acec500187c08a28a8b9ee02db0dec +0 -0
- package/skills/.git 2/objects/ef/263c059208b416c2146434f10cb2b9fabcba16 +0 -0
- package/skills/.git 2/objects/f3/ae597e84d9a59b88acd21c99bde2eaf686d785 +0 -0
- package/skills/.git 2/objects/f3/f6f5673c821d3d8e76fa267a9e882e7a5387ea +0 -0
- package/skills/.git 2/objects/f9/6e6d0ad02624dd11d5848594d056caef7a5e8b +0 -0
- package/skills/.git 2/objects/ff/278988fc1edf0db3abcf18de795f4cc0b4f3e1 +0 -0
- package/skills/.git 2/refs/heads/main +1 -0
- package/skills/.git 2/refs/remotes/origin/main +1 -0
- package/skills/.pytest_cache 2/v/cache/nodeids +76 -0
- package/skills/.pytest_cache 2/v/cache/stepwise +1 -0
- package/skills/_shared/helpers.md +123 -0
- package/skills/_shared/outputs-convention.md +24 -0
- package/skills/cm-ads-tracker/SKILL.md +109 -0
- package/skills/cm-ads-tracker/evals/evals.json +55 -0
- package/skills/cm-ads-tracker/references/gtm-architecture.md +321 -0
- package/skills/cm-ads-tracker/references/industry-events.md +294 -0
- package/skills/cm-ads-tracker/references/platforms-api.md +238 -0
- package/skills/cm-ads-tracker/templates/capi-payload.md +79 -0
- package/skills/cm-ads-tracker/templates/datalayer-push.js +104 -0
- package/skills/cm-ads-tracker/templates/gtm-variables.js +56 -0
- package/skills/cm-brainstorm-idea/SKILL.md +423 -0
- package/skills/cm-code-review/SKILL.md +151 -0
- package/skills/cm-content-factory/SKILL.md +416 -0
- package/skills/cm-continuity/SKILL.md +399 -0
- package/skills/cm-dashboard/SKILL.md +533 -0
- package/skills/cm-dashboard/ui/app.js +1270 -0
- package/skills/cm-dashboard/ui/index.html +206 -0
- package/skills/cm-dashboard/ui/style.css +440 -0
- package/skills/cm-debugging/SKILL.md +412 -0
- package/skills/cm-deep-search/SKILL.md +242 -0
- package/skills/cm-design-system/SKILL.md +97 -0
- package/skills/cm-design-system/resources/halo-modern.md +40 -0
- package/skills/cm-design-system/resources/lunaris-advanced.md +40 -0
- package/skills/cm-design-system/resources/nitro-enterprise.md +39 -0
- package/skills/cm-design-system/resources/shadcn-default.md +37 -0
- package/skills/cm-dockit/README.md +100 -0
- package/skills/cm-dockit/SKILL.md +302 -0
- package/skills/cm-dockit/index.html +443 -0
- package/skills/cm-dockit/package-lock.json +1850 -0
- package/skills/cm-dockit/package.json +14 -0
- package/skills/cm-dockit/prompts/analysis.md +34 -0
- package/skills/cm-dockit/prompts/api-reference.md +24 -0
- package/skills/cm-dockit/prompts/architecture.md +21 -0
- package/skills/cm-dockit/prompts/data-flow.md +20 -0
- package/skills/cm-dockit/prompts/database.md +21 -0
- package/skills/cm-dockit/prompts/deployment.md +22 -0
- package/skills/cm-dockit/prompts/flows.md +21 -0
- package/skills/cm-dockit/prompts/jtbd.md +20 -0
- package/skills/cm-dockit/prompts/personas.md +24 -0
- package/skills/cm-dockit/prompts/sop-modules.md +40 -0
- package/skills/cm-dockit/scripts/doc-gen.sh +121 -0
- package/skills/cm-dockit/scripts/dockit-dashboard.sh +142 -0
- package/skills/cm-dockit/scripts/dockit-runner.sh +607 -0
- package/skills/cm-dockit/scripts/dockit-task.sh +166 -0
- package/skills/cm-dockit/skills/analyze-codebase.md +174 -0
- package/skills/cm-dockit/skills/api-reference.md +237 -0
- package/skills/cm-dockit/skills/changelog-guide.md +195 -0
- package/skills/cm-dockit/skills/content-guidelines.md +190 -0
- package/skills/cm-dockit/skills/sop-guide.md +184 -0
- package/skills/cm-dockit/skills/tech-docs.md +287 -0
- package/skills/cm-dockit/templates/markdown/structure.md +60 -0
- package/skills/cm-dockit/templates/vitepress-premium/.vitepress/config.mts +110 -0
- package/skills/cm-dockit/templates/vitepress-premium/.vitepress/theme/custom.css +189 -0
- package/skills/cm-dockit/templates/vitepress-premium/.vitepress/theme/index.ts +4 -0
- package/skills/cm-dockit/templates/vitepress-premium/package.json +19 -0
- package/skills/cm-dockit/templates/vitepress-premium/tests/frontend.test.ts +45 -0
- package/skills/cm-dockit/tests/runner.test.ts +66 -0
- package/skills/cm-dockit/workflows/export-markdown.md +82 -0
- package/skills/cm-dockit/workflows/generate-docs.md +68 -0
- package/skills/cm-dockit/workflows/setup-vitepress.md +181 -0
- package/skills/cm-example/SKILL.md +26 -0
- package/skills/cm-execution/SKILL.md +268 -0
- package/skills/cm-git-worktrees/SKILL.md +164 -0
- package/skills/cm-how-it-work/SKILL.md +189 -0
- package/skills/cm-identity-guard/SKILL.md +412 -0
- package/skills/cm-jtbd/SKILL.md +98 -0
- package/skills/cm-planning/SKILL.md +130 -0
- package/skills/cm-project-bootstrap/SKILL.md +161 -0
- package/skills/cm-project-bootstrap/templates/AGENTS.md +42 -0
- package/skills/cm-project-bootstrap/templates/frontend-safety.test.js +51 -0
- package/skills/cm-project-bootstrap/templates/i18n-sync.test.js +38 -0
- package/skills/cm-project-bootstrap/templates/pr-template.md +12 -0
- package/skills/cm-project-bootstrap/templates/project-identity.json +29 -0
- package/skills/cm-project-bootstrap/templates/vitest.config.js +10 -0
- package/skills/cm-quality-gate/SKILL.md +218 -0
- package/skills/cm-readit/SKILL.md +289 -0
- package/skills/cm-readit/audio-player.md +206 -0
- package/skills/cm-readit/examples/blog-reader.js +352 -0
- package/skills/cm-readit/examples/voice-cro.js +390 -0
- package/skills/cm-readit/tts-engine.md +262 -0
- package/skills/cm-readit/ui-patterns.md +362 -0
- package/skills/cm-readit/voice-cro.md +223 -0
- package/skills/cm-safe-deploy/SKILL.md +120 -0
- package/skills/cm-safe-deploy/templates/deploy.sh +89 -0
- package/skills/cm-safe-i18n/SKILL.md +473 -0
- package/skills/cm-secret-shield/SKILL.md +580 -0
- package/skills/cm-skill-chain/SKILL.md +78 -0
- package/skills/cm-skill-index/SKILL.md +318 -0
- package/skills/cm-skill-mastery/SKILL.md +169 -0
- package/skills/cm-start/SKILL.md +65 -0
- package/skills/cm-status/SKILL.md +12 -0
- package/skills/cm-tdd/SKILL.md +370 -0
- package/skills/cm-terminal/SKILL.md +177 -0
- package/skills/cm-test-gate/SKILL.md +242 -0
- package/skills/cm-ui-preview/SKILL.md +291 -0
- package/skills/cm-ux-master/DESIGN_STANDARD_TEMPLATE.md +54 -0
- package/skills/cm-ux-master/SKILL.md +114 -0
- package/skills/cro-methodology/SKILL.md +98 -0
- package/skills/cro-methodology/references/COPYWRITING.md +178 -0
- package/skills/cro-methodology/references/OBJECTIONS.md +135 -0
- package/skills/cro-methodology/references/PERSUASION.md +158 -0
- package/skills/cro-methodology/references/RESEARCH.md +220 -0
- package/skills/cro-methodology/references/funnel-analysis.md +365 -0
- package/skills/cro-methodology/references/testing-methodology.md +330 -0
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---
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name: cm-ux-master
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description: "Ultimate UI/UX design intelligence with Harvester (AI-powered visual extraction), 48 UX Laws, 37 Design Tests, UX Heuristics (Nielsen + Krug), Figma & Google Stitch integration, MCP server for Claude/Cursor, Component Generator, and BM25 search across 16 domains. One command = Complete design system. 10x productivity boost. All features are free and included. No paid tiers."
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---
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# CM UX Master — Ultimate Design Intelligence
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**AI-powered design system platform:** Harvester extraction, MCP integration (Stitch + Pencil.dev), 48 UX Laws, 37 Design Tests, 1032+ design rules across 16 domains.
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## System Persona
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You are **"The MasterDesign Agent"** — Elite Principal Product Designer and Frontend Architect. You design complex, functional UIs for Web Apps, Mobile Apps, and SaaS Dashboards. **Form follows function.** No excessive glassmorphism, no useless infinite animations.
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## Core Directives (MANDATORY)
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### 1. Mobile & Touch (Fitts's Law)
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- ALL touch targets ≥ 44×44px. Primary actions in **Thumb Zone** (bottom 1/3).
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- Use sticky bottom bars, bottom-sheet modals, swipe actions for lists.
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### 2. Decision Architecture (Hick's Law)
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- Use **Progressive Disclosure**. Limit primary CTAs to 1-2 per view.
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- Hide advanced settings behind accordions or `...` menus.
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### 3. Data Density (Miller's Law)
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- Chunk information into groups of 5-9. Use whitespace and subtle separators.
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### 4. Perceived Performance (Doherty Threshold)
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- All UI lifecycle states: Skeleton Loader, Empty State, Error State, Interactive states (`hover:`, `active:`, `disabled:`, `focus-visible:`).
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### 5. Accessibility (A11y + Poka-Yoke)
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- WCAG 2.1 AA contrast. `focus-visible:ring-2` on all interactive elements.
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- Destructive actions visually distinct + separated from safe actions.
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- Semantic HTML + ARIA attributes.
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### 6. i18n & Multi-Locale
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- Design with longest string in mind (Thai ~30-40% longer than English).
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- Use `min-width` not fixed `width`. Verify font supports all target scripts.
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- Locale-aware formatting: `toLocaleDateString(userLocale)`, never hardcode locale.
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## How to Use
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### Step 1: Analyze Requirements
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Extract: product type, style keywords, industry, stack.
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### Step 2: Generate Design System (REQUIRED)
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```bash
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python3 scripts/search.py "<product_type> <industry> <keywords>" --design-system [-p "Project Name"]
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```
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Searches 5 domains in parallel, applies UX Laws + Design Tests, returns complete design system.
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### Step 3: Query UX Laws
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```bash
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python3 scripts/search.py "mobile app fitts" --domain ux-laws -n 5
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```
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48 UX Laws mapped across 12 product types.
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### Step 4: Query Design Tests
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```bash
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python3 scripts/search.py "landing page hero" --domain design-tests -n 5
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```
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37 Design Tests with pass/fail criteria.
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### Step 5: Supplement with Domain Searches
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| Need | Domain | Example |
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|------|--------|---------|
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| Style options | `style` | `"glassmorphism dark"` |
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| Charts | `chart` | `"real-time dashboard"` |
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| UX practices | `ux` | `"animation accessibility"` |
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| Fonts | `typography` | `"elegant luxury"` |
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| UX Laws | `ux-laws` | `"hick's law landing"` |
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| Design Tests | `design-tests` | `"mobile app navigation"` |
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### Step 6: Stack Guidelines
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Available: `html-tailwind`, `react`, `nextjs`, `astro`, `vue`, `nuxtjs`, `nuxt-ui`, `svelte`, `swiftui`, `react-native`, `flutter`, `shadcn`, `jetpack-compose`, `angular`, `htmx`, `electron`, `tauri`
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### Step 7: Extract Design System
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> Harvester extraction has been moved to **`cm-design-system`**. Delegate extraction tasks there.
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## DESIGN.md Standard
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Output `DESIGN.md` as Absolute Source of Truth. Must include: Overview, Colors, Typography, Spacing, Components, Do's/Don'ts, and hidden JSON tokens wrapped in `<!-- STITCH_TOKENS_START -->` / `<!-- STITCH_TOKENS_END -->`.
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## Execution Output Format (MANDATORY)
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### 🧠 UX Reasoning (2-3 bullets: which UX Laws applied and why)
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### 💻 Production Code (with inline `<!-- UX: Law Name -->` comments)
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### ✅ Validation Checklist (confirm Core Directives compliance)
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## Common UI Rules
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**Icons:** Use SVG (Heroicons, Lucide), never emojis. Consistent sizing (24x24).
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**Interaction:** `cursor-pointer` on all clickables. Smooth transitions (150-300ms). `focus-visible` for keyboard nav.
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**Light/Dark:** Light mode text ≥ 4.5:1 contrast. Glass elements visible in both modes.
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**Layout:** Floating navbar with spacing. Content padding accounts for fixed elements. Consistent max-width.
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## Krug's Laws + Nielsen's 10 Heuristics
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**Nielsen:** Visibility of status, Match real world, User control (undo > confirm dialogs), Consistency, Error prevention, Recognition > recall, Flexibility, Minimalist design, Help with errors, Documentation.
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**Severity:** 0=ignore, 1=cosmetic, 2=minor, 3=major, 4=catastrophic (fix immediately).
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- [ ] Skeleton + Empty + Error states, all interactive states coded
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---
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name: cro-methodology
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description: 'Audit websites and landing pages for conversion issues and design evidence-based A/B tests. Use when the user mentions "landing page isn''t converting", "conversion rate", "A/B test", "why visitors leave", or "objection handling". Covers funnel mapping, persuasion assets, and objection/counter-objection frameworks. For overall marketing strategy, see one-page-marketing. For usability issues, see ux-heuristics.'
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license: MIT
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metadata:
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author: wondelai
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version: "1.1.1"
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---
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# CRO Methodology
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Evidence-based conversion optimization using the CRE Methodology. Extraordinary improvements come from understanding WHY visitors don't convert, not copying competitors.
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**Core Principle:** Don't guess — discover. Research why visitors leave, then systematically eliminate those reasons with evidence and proof.
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**Scoring — Goal: 10/10.** Rate landing pages/funnels 0-10 on adherence to these principles.
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## The 6 CRO Frameworks
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### 1. The CRO Process (9 Steps)
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Define success metrics → Map funnel (find "blocked arteries") → Research visitors (who, what blocks, what stops) → Market intelligence → ICE prioritize → Bold experiment design → Run with statistical rigor (95% confidence) → Scale wins across channels.
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**Key:** Research BEFORE changing anything. Prioritize with ICE scoring (Impact × Confidence × Ease).
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### 2. Customer Research & Objections
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**Sources:** Exit surveys, chat logs, support tickets, sales calls (primary). Reviews, social media, competitors (secondary).
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**The "Big 5" universal objections:** Trust, Price, Fit, Timing, Effort.
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**Methods:** "What's preventing you from [action] today?" (exit survey). "What almost stopped you from buying?" (post-purchase). Use exact customer language in copy.
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### 3. Persuasion Assets
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Audit 5 categories: Credentials & Authority, Social Proof, Risk Reversal, Data & Specificity, Process & Methodology.
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**Proof hierarchy** (strongest → weakest): Specific results with context → Named testimonials with photos → Case studies → Statistics → Logos/badges → Generic testimonials.
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**Structure:** Claim → Proof → Reinforcement. Place proof at friction points, not hidden in FAQs. Specific numbers > round numbers.
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### 4. O/CO Framework (Objection/Counter-Objection)
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Map every objection to evidence-backed counter-objections. Place at point of friction.
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| Objection | Counter-Objection Approach |
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|-----------|--------------------------|
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| Trust ("Why believe you?") | Testimonials, media logos, awards, guarantee |
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| Price ("Worth the money?") | ROI calculator, cost comparison, payment plans |
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| Fit ("Work for MY situation?") | Case studies from similar customers, free trial |
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| Timing ("Why now?") | Cost of delay, genuine limited offers |
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| Effort ("How hard?") | "Done for you", "Setup in 5 min", step-by-step |
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**Implicit objections:** Address without stating (CO Only). Bad: "Worried you're lazy?" Good: "Let the audio do the work."
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56
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### 5. Hypothesis Design
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Format: "If we [change X], then [metric Y] will improve because [reason from research]."
|
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ICE scoring: Impact (1-10), Confidence (1-10), Ease (1-10). Average = priority score.
|
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62
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**Make BOLD changes, not "meek tweaks."** Worth testing: complete redesign, new value prop, different offer. Not worth: button color, font size.
|
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63
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+
|
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64
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### 6. A/B Testing Methodology
|
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- Calculate sample size BEFORE starting
|
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- Run ≥1 full business cycle (1-2 weeks, weekdays + weekends)
|
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- Never peek and stop early
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- 95% confidence minimum
|
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- Practical significance matters (0.1% lift may not be worth it)
|
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- Failed tests that teach > winning tests you don't understand
|
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+
|
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73
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## Quick Diagnostic
|
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|
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75
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| Question | If No → Action |
|
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|----------|---------------|
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| ONE clear action per page? | Define single goal, remove competing CTAs |
|
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| Researched WHY visitors leave? | Run exit surveys, analyze support tickets |
|
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79
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| O/CO table exists? | Build from research, place at friction points |
|
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80
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+
| Value prop clear in 5 seconds? | 5-second test, rewrite with customer language |
|
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81
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| Persuasion assets visible? | Audit, acquire missing ones, display prominently |
|
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82
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| Full funnel mapped? | Map traffic volumes, identify blocked arteries |
|
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83
|
+
|
|
84
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## Quick-Start Checklist
|
|
85
|
+
|
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86
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1. What is the ONE action visitors should take?
|
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87
|
+
2. Who are the visitors? Buying journey stage?
|
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88
|
+
3. Top 3-5 objections? (Research, don't guess)
|
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89
|
+
4. What proof addresses each?
|
|
90
|
+
5. Value proposition clear in 5 seconds?
|
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91
|
+
6. UX blockers? (speed, mobile, forms)
|
|
92
|
+
7. Missing/hidden persuasion assets?
|
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93
|
+
|
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94
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+
## Reference Files
|
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95
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|
|
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- [OBJECTIONS.md](references/OBJECTIONS.md), [COPYWRITING.md](references/COPYWRITING.md), [PERSUASION.md](references/PERSUASION.md), [RESEARCH.md](references/RESEARCH.md), [testing-methodology.md](references/testing-methodology.md), [funnel-analysis.md](references/funnel-analysis.md)
|
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|
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+
Based on the CRE Methodology by Dr. Karl Blanks and Ben Jesson (*Making Websites Win*).
|
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# Persuasive Copywriting for CRO
|
|
2
|
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|
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Evidence-based copywriting principles. Write as much as it takes to communicate your entire sales message—but not one word more.
|
|
4
|
+
|
|
5
|
+
## Headlines
|
|
6
|
+
|
|
7
|
+
The headline's job: Get visitors to read the next line.
|
|
8
|
+
|
|
9
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+
### Headline Formulas That Work
|
|
10
|
+
|
|
11
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+
**Problem-agitate-solve**:
|
|
12
|
+
"Tired of [problem]? [Solution] lets you [benefit]."
|
|
13
|
+
|
|
14
|
+
**Specificity wins**:
|
|
15
|
+
Bad: "Improve your conversion rate"
|
|
16
|
+
Good: "How we increased conversions by 363%"
|
|
17
|
+
|
|
18
|
+
**News angle**:
|
|
19
|
+
"[X] facts about [topic] you were never told"
|
|
20
|
+
|
|
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|
+
**How-to**:
|
|
22
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+
"How to [achieve result] without [common pain]"
|
|
23
|
+
|
|
24
|
+
**Question**:
|
|
25
|
+
"What's stopping your website from converting?"
|
|
26
|
+
|
|
27
|
+
### Headline Testing Priority
|
|
28
|
+
|
|
29
|
+
1. Value proposition clarity
|
|
30
|
+
2. Specific numbers/results
|
|
31
|
+
3. Audience targeting
|
|
32
|
+
4. Urgency/timeliness
|
|
33
|
+
5. Emotional hook
|
|
34
|
+
|
|
35
|
+
## Body Copy Principles
|
|
36
|
+
|
|
37
|
+
### Length
|
|
38
|
+
Write as much as it takes to:
|
|
39
|
+
- Communicate the complete sales message
|
|
40
|
+
- Address all major objections
|
|
41
|
+
- Provide sufficient proof
|
|
42
|
+
|
|
43
|
+
Long copy works when visitors are:
|
|
44
|
+
- Unfamiliar with product category
|
|
45
|
+
- Making a high-commitment decision
|
|
46
|
+
- Comparing alternatives
|
|
47
|
+
|
|
48
|
+
Short copy works when:
|
|
49
|
+
- Brand is well-known
|
|
50
|
+
- Product is simple/commoditized
|
|
51
|
+
- Visitors are already convinced
|
|
52
|
+
|
|
53
|
+
### Structure
|
|
54
|
+
|
|
55
|
+
**Lead with benefits, not features**
|
|
56
|
+
Feature: "256GB storage"
|
|
57
|
+
Benefit: "Never delete another photo"
|
|
58
|
+
|
|
59
|
+
**Use specific numbers**
|
|
60
|
+
Weak: "Thousands of customers"
|
|
61
|
+
Strong: "47,832 businesses trust us"
|
|
62
|
+
|
|
63
|
+
**Write for scanners**
|
|
64
|
+
- Subheadings that tell the story alone
|
|
65
|
+
- Bold key phrases
|
|
66
|
+
- Bullet points for multiple items
|
|
67
|
+
- Short paragraphs (2-4 sentences)
|
|
68
|
+
|
|
69
|
+
### Voice
|
|
70
|
+
|
|
71
|
+
**Clarity over cleverness**
|
|
72
|
+
No reader is too sophisticated for simple sentences.
|
|
73
|
+
|
|
74
|
+
**Active voice**
|
|
75
|
+
Bad: "Your conversion rate will be improved"
|
|
76
|
+
Good: "We'll improve your conversion rate"
|
|
77
|
+
|
|
78
|
+
**"You" focus**
|
|
79
|
+
Count "you" vs. "we" in your copy. Visitors care about themselves.
|
|
80
|
+
|
|
81
|
+
**Circle adjectives and adverbs**
|
|
82
|
+
Replace vague modifiers with specific facts:
|
|
83
|
+
Bad: "incredibly fast delivery"
|
|
84
|
+
Good: "delivery in 2 hours or less"
|
|
85
|
+
|
|
86
|
+
## Proof Elements
|
|
87
|
+
|
|
88
|
+
### Hierarchy of proof (strongest to weakest)
|
|
89
|
+
|
|
90
|
+
1. **Specific results with context**
|
|
91
|
+
"Increased revenue by $2.4M in 6 months"
|
|
92
|
+
|
|
93
|
+
2. **Named testimonials with photos**
|
|
94
|
+
Real people, real companies, specific outcomes
|
|
95
|
+
|
|
96
|
+
3. **Case studies**
|
|
97
|
+
Problem → Solution → Results format
|
|
98
|
+
|
|
99
|
+
4. **Statistics and data**
|
|
100
|
+
Industry benchmarks, research findings
|
|
101
|
+
|
|
102
|
+
5. **Logos and badges**
|
|
103
|
+
Client logos, media mentions, certifications
|
|
104
|
+
|
|
105
|
+
6. **Generic testimonials**
|
|
106
|
+
Unnamed quotes (weakest form)
|
|
107
|
+
|
|
108
|
+
### Testimonial Best Practices
|
|
109
|
+
|
|
110
|
+
**Include specifics**:
|
|
111
|
+
Bad: "Great product!"
|
|
112
|
+
Good: "Increased our conversion rate from 2.1% to 4.7% in 3 weeks"
|
|
113
|
+
|
|
114
|
+
**Address objections**:
|
|
115
|
+
Choose testimonials that counter specific fears
|
|
116
|
+
|
|
117
|
+
**Match the audience**:
|
|
118
|
+
B2B visitors want testimonials from similar companies/roles
|
|
119
|
+
|
|
120
|
+
**Use photos**:
|
|
121
|
+
Real photos > stock photos > no photos
|
|
122
|
+
|
|
123
|
+
## Calls-to-Action
|
|
124
|
+
|
|
125
|
+
### CTA Copy
|
|
126
|
+
|
|
127
|
+
**Benefit-oriented**:
|
|
128
|
+
Bad: "Submit"
|
|
129
|
+
Good: "Get my free report"
|
|
130
|
+
|
|
131
|
+
**Reduce perceived commitment**:
|
|
132
|
+
"Start free trial" vs. "Sign up"
|
|
133
|
+
"See pricing" vs. "Buy now"
|
|
134
|
+
|
|
135
|
+
**Match button to promise**:
|
|
136
|
+
If page promises "10 ways to improve X", CTA should be:
|
|
137
|
+
"Show me the 10 ways" not "Learn more"
|
|
138
|
+
|
|
139
|
+
### CTA Placement
|
|
140
|
+
|
|
141
|
+
- Above the fold (for aware visitors)
|
|
142
|
+
- After each major section
|
|
143
|
+
- At moment of peak interest
|
|
144
|
+
- Sticky/floating for long pages
|
|
145
|
+
|
|
146
|
+
### CTA Testing Ideas
|
|
147
|
+
|
|
148
|
+
1. Benefit vs. action language
|
|
149
|
+
2. Commitment level (free vs. buy)
|
|
150
|
+
3. Urgency elements
|
|
151
|
+
4. Size and color (test AFTER copy)
|
|
152
|
+
5. Number of CTAs per page
|
|
153
|
+
|
|
154
|
+
## Common Copywriting Mistakes
|
|
155
|
+
|
|
156
|
+
1. **Features without benefits**
|
|
157
|
+
Always answer "So what?"
|
|
158
|
+
|
|
159
|
+
2. **Vague claims**
|
|
160
|
+
"Best in class" → "Rated #1 by [source]"
|
|
161
|
+
|
|
162
|
+
3. **Talking about yourself**
|
|
163
|
+
Reframe everything around the visitor
|
|
164
|
+
|
|
165
|
+
4. **Burying the lead**
|
|
166
|
+
Put most important information first
|
|
167
|
+
|
|
168
|
+
5. **Assuming knowledge**
|
|
169
|
+
Explain industry jargon
|
|
170
|
+
|
|
171
|
+
6. **Missing objections**
|
|
172
|
+
Address hesitations head-on
|
|
173
|
+
|
|
174
|
+
7. **Weak proof**
|
|
175
|
+
Generic testimonials, no specifics
|
|
176
|
+
|
|
177
|
+
8. **Unclear next step**
|
|
178
|
+
Always make the action obvious
|
|
@@ -0,0 +1,135 @@
|
|
|
1
|
+
# Objection/Counter-Objection (O/CO) Framework
|
|
2
|
+
|
|
3
|
+
The core CRE technique for increasing conversions. Don't guess objections—research them. Then systematically counter each one.
|
|
4
|
+
|
|
5
|
+
## The O/CO Table
|
|
6
|
+
|
|
7
|
+
Create a two-column table:
|
|
8
|
+
|
|
9
|
+
| Objection | Counter-Objection |
|
|
10
|
+
|-----------|-------------------|
|
|
11
|
+
| "It's too expensive" | ROI calculator, payment plans, comparison with alternatives |
|
|
12
|
+
| "I don't trust this company" | Testimonials, awards, media mentions, guarantees |
|
|
13
|
+
| "It won't work for my situation" | Case studies from similar customers, free trial |
|
|
14
|
+
|
|
15
|
+
## How to Discover Objections
|
|
16
|
+
|
|
17
|
+
### Primary Sources (Direct from visitors)
|
|
18
|
+
|
|
19
|
+
**Exit surveys** (Qualaroo, Hotjar, etc.)
|
|
20
|
+
- "What's preventing you from signing up today?"
|
|
21
|
+
- "What questions do you still have?"
|
|
22
|
+
- "What would make this decision easier?"
|
|
23
|
+
|
|
24
|
+
**Live chat logs**
|
|
25
|
+
- Search for patterns in "but", "however", "worried about"
|
|
26
|
+
- Note recurring hesitations
|
|
27
|
+
|
|
28
|
+
**Support tickets**
|
|
29
|
+
- Pre-purchase questions reveal objections
|
|
30
|
+
- "Canned responses" are goldmines of tested counter-objections
|
|
31
|
+
|
|
32
|
+
**Sales call recordings**
|
|
33
|
+
- What objections do salespeople hear repeatedly?
|
|
34
|
+
- What counter-arguments work?
|
|
35
|
+
|
|
36
|
+
**"Refer a friend" messages**
|
|
37
|
+
- How do customers describe you to friends?
|
|
38
|
+
- What do they emphasize? What do they downplay?
|
|
39
|
+
|
|
40
|
+
### Secondary Sources
|
|
41
|
+
|
|
42
|
+
**Reviews (yours and competitors')**
|
|
43
|
+
- Negative reviews = unaddressed objections
|
|
44
|
+
- Positive reviews = effective counter-objections
|
|
45
|
+
|
|
46
|
+
**Social media mentions**
|
|
47
|
+
- Reddit, Twitter threads about your category
|
|
48
|
+
- Forums where your audience discusses alternatives
|
|
49
|
+
|
|
50
|
+
**Competitor analysis**
|
|
51
|
+
- What objections do competitors address?
|
|
52
|
+
- What proof do they emphasize?
|
|
53
|
+
|
|
54
|
+
## Types of Objections
|
|
55
|
+
|
|
56
|
+
### Explicit objections
|
|
57
|
+
Easy to address—visitors state them clearly:
|
|
58
|
+
- "Too expensive"
|
|
59
|
+
- "No free trial"
|
|
60
|
+
- "Requires credit card"
|
|
61
|
+
|
|
62
|
+
### Implicit objections
|
|
63
|
+
Harder to identify—visitors won't admit them:
|
|
64
|
+
- "I'm lazy and don't want to do the work"
|
|
65
|
+
- "I'm not sure I'll follow through"
|
|
66
|
+
- "This seems too good to be true"
|
|
67
|
+
|
|
68
|
+
**Technique for implicit objections**: Use "CO Only" approach—address the objection without stating it.
|
|
69
|
+
|
|
70
|
+
Bad: "Worried you're too lazy to learn a language?"
|
|
71
|
+
Good: "Let the audio do the work for you."
|
|
72
|
+
|
|
73
|
+
### The "Big 5" Universal Objections
|
|
74
|
+
|
|
75
|
+
Most products face some version of:
|
|
76
|
+
|
|
77
|
+
1. **Trust**: "Why should I believe you?"
|
|
78
|
+
2. **Price**: "Is it worth the money?"
|
|
79
|
+
3. **Fit**: "Will it work for MY situation?"
|
|
80
|
+
4. **Timing**: "Why should I act now?"
|
|
81
|
+
5. **Effort**: "How hard will this be?"
|
|
82
|
+
|
|
83
|
+
## Counter-Objection Techniques
|
|
84
|
+
|
|
85
|
+
### For Trust objections
|
|
86
|
+
- Specific testimonials (with photos, names, results)
|
|
87
|
+
- Media logos ("As seen in...")
|
|
88
|
+
- Awards and certifications
|
|
89
|
+
- Team credentials
|
|
90
|
+
- Years in business, customers served
|
|
91
|
+
- Money-back guarantee
|
|
92
|
+
|
|
93
|
+
### For Price objections
|
|
94
|
+
- ROI calculators
|
|
95
|
+
- Cost comparison (vs. alternatives, vs. not solving problem)
|
|
96
|
+
- Payment plans
|
|
97
|
+
- Price anchoring (show higher-priced option first)
|
|
98
|
+
- Emphasize value, not features
|
|
99
|
+
|
|
100
|
+
### For Fit objections
|
|
101
|
+
- Case studies from similar situations
|
|
102
|
+
- Segmented landing pages
|
|
103
|
+
- "Perfect for [specific audience]" messaging
|
|
104
|
+
- FAQ addressing edge cases
|
|
105
|
+
- Free trial or sample
|
|
106
|
+
|
|
107
|
+
### For Timing objections
|
|
108
|
+
- Limited-time offers (genuine scarcity only)
|
|
109
|
+
- Cost of delay
|
|
110
|
+
- Seasonal relevance
|
|
111
|
+
- Urgency-building statistics
|
|
112
|
+
|
|
113
|
+
### For Effort objections
|
|
114
|
+
- "Done for you" framing
|
|
115
|
+
- Step-by-step breakdown
|
|
116
|
+
- Time estimates ("Set up in 5 minutes")
|
|
117
|
+
- Onboarding support
|
|
118
|
+
- "System" or "process" language
|
|
119
|
+
|
|
120
|
+
## Placement Strategy
|
|
121
|
+
|
|
122
|
+
Don't hide objections in FAQ. Address them:
|
|
123
|
+
|
|
124
|
+
- **At point of friction**: Credit card objection → right below payment form
|
|
125
|
+
- **In the flow**: As objections naturally arise during reading
|
|
126
|
+
- **Above the fold**: For primary objections
|
|
127
|
+
- **Multiple times**: Different formats (text, video, testimonial)
|
|
128
|
+
|
|
129
|
+
## O/CO Audit Questions
|
|
130
|
+
|
|
131
|
+
1. What are our visitors' top 5 objections?
|
|
132
|
+
2. Which are we NOT addressing on the page?
|
|
133
|
+
3. Which are we addressing weakly (no proof)?
|
|
134
|
+
4. Are counter-objections placed where objections arise?
|
|
135
|
+
5. What counter-objections do competitors use that we don't?
|
|
@@ -0,0 +1,158 @@
|
|
|
1
|
+
# Persuasion Assets & Psychological Triggers
|
|
2
|
+
|
|
3
|
+
Your website should be a "proof magnet." Identify, acquire, and display persuasive assets.
|
|
4
|
+
|
|
5
|
+
## Persuasion Assets Audit
|
|
6
|
+
|
|
7
|
+
### Credentials & Authority
|
|
8
|
+
- [ ] Industry awards
|
|
9
|
+
- [ ] Certifications
|
|
10
|
+
- [ ] Media mentions (logo bar)
|
|
11
|
+
- [ ] Speaking engagements
|
|
12
|
+
- [ ] Published books/research
|
|
13
|
+
- [ ] Years in business
|
|
14
|
+
- [ ] Number of customers/users
|
|
15
|
+
- [ ] Team credentials/bios
|
|
16
|
+
- [ ] Patents or proprietary technology
|
|
17
|
+
|
|
18
|
+
### Social Proof
|
|
19
|
+
- [ ] Customer testimonials (with photos, names, results)
|
|
20
|
+
- [ ] Video testimonials
|
|
21
|
+
- [ ] Case studies (problem → solution → results)
|
|
22
|
+
- [ ] Client logos
|
|
23
|
+
- [ ] User-generated content
|
|
24
|
+
- [ ] Review aggregator scores (G2, Trustpilot, etc.)
|
|
25
|
+
- [ ] Social media followers/engagement
|
|
26
|
+
- [ ] Community size
|
|
27
|
+
|
|
28
|
+
### Risk Reversal
|
|
29
|
+
- [ ] Money-back guarantee
|
|
30
|
+
- [ ] Free trial
|
|
31
|
+
- [ ] Free samples/demos
|
|
32
|
+
- [ ] Satisfaction guarantee
|
|
33
|
+
- [ ] Performance guarantee
|
|
34
|
+
- [ ] Easy cancellation
|
|
35
|
+
- [ ] No credit card required
|
|
36
|
+
|
|
37
|
+
### Data & Specificity
|
|
38
|
+
- [ ] Specific results achieved
|
|
39
|
+
- [ ] ROI calculations
|
|
40
|
+
- [ ] Before/after comparisons
|
|
41
|
+
- [ ] Time-to-value metrics
|
|
42
|
+
- [ ] Industry benchmarks
|
|
43
|
+
- [ ] Research/survey data
|
|
44
|
+
|
|
45
|
+
### Process & Methodology
|
|
46
|
+
- [ ] Named methodology/system
|
|
47
|
+
- [ ] Step-by-step process visualization
|
|
48
|
+
- [ ] Behind-the-scenes transparency
|
|
49
|
+
- [ ] Quality control standards
|
|
50
|
+
- [ ] Security/privacy certifications
|
|
51
|
+
|
|
52
|
+
## Asset Acquisition Wishlist
|
|
53
|
+
|
|
54
|
+
If you don't have an asset, plan to acquire it:
|
|
55
|
+
|
|
56
|
+
| Missing Asset | How to Acquire | Priority |
|
|
57
|
+
|---------------|----------------|----------|
|
|
58
|
+
| Customer testimonials | Email recent buyers | High |
|
|
59
|
+
| Case studies | Interview 3 success stories | High |
|
|
60
|
+
| Industry awards | Apply to relevant awards | Medium |
|
|
61
|
+
| Media mentions | PR outreach | Medium |
|
|
62
|
+
|
|
63
|
+
## Psychological Triggers
|
|
64
|
+
|
|
65
|
+
### Scarcity (Use Ethically)
|
|
66
|
+
- Limited time offers (genuine deadlines)
|
|
67
|
+
- Limited quantity
|
|
68
|
+
- Exclusive access
|
|
69
|
+
- Seasonal availability
|
|
70
|
+
|
|
71
|
+
**Warning**: Fake scarcity destroys trust. Only use real limitations.
|
|
72
|
+
|
|
73
|
+
### Social Proof
|
|
74
|
+
- "Join 50,000+ marketers"
|
|
75
|
+
- Real-time activity ("John from NYC just signed up")
|
|
76
|
+
- Testimonials at decision points
|
|
77
|
+
- Expert endorsements
|
|
78
|
+
|
|
79
|
+
### Authority
|
|
80
|
+
- Expert positioning
|
|
81
|
+
- Media logos
|
|
82
|
+
- Certifications visible
|
|
83
|
+
- Specific credentials
|
|
84
|
+
|
|
85
|
+
### Reciprocity
|
|
86
|
+
- Free valuable content upfront
|
|
87
|
+
- Free tools/calculators
|
|
88
|
+
- Generous trial periods
|
|
89
|
+
- Helpful support
|
|
90
|
+
|
|
91
|
+
### Commitment/Consistency
|
|
92
|
+
- Micro-commitments (email before credit card)
|
|
93
|
+
- Progress indicators
|
|
94
|
+
- "You're almost there" messaging
|
|
95
|
+
- Previous choices displayed
|
|
96
|
+
|
|
97
|
+
### Loss Aversion
|
|
98
|
+
- Cost of inaction
|
|
99
|
+
- "What you're missing"
|
|
100
|
+
- Comparison with competitors' customers
|
|
101
|
+
- Before/after contrast
|
|
102
|
+
|
|
103
|
+
## The "Proof Sandwich"
|
|
104
|
+
|
|
105
|
+
Structure for maximum persuasion:
|
|
106
|
+
|
|
107
|
+
1. **Claim**: Make a bold, specific promise
|
|
108
|
+
2. **Proof**: Immediately support with evidence
|
|
109
|
+
3. **Reinforcement**: Add secondary proof
|
|
110
|
+
|
|
111
|
+
Example:
|
|
112
|
+
"We increase conversion rates by an average of 47%" (claim)
|
|
113
|
+
"Here's how we did it for Company X..." (proof)
|
|
114
|
+
"And here's what their CEO says about working with us..." (reinforcement)
|
|
115
|
+
|
|
116
|
+
## Placement Principles
|
|
117
|
+
|
|
118
|
+
### Above the fold
|
|
119
|
+
- Main value proposition
|
|
120
|
+
- Primary social proof (logo bar, rating)
|
|
121
|
+
- Clear CTA
|
|
122
|
+
|
|
123
|
+
### Throughout the page
|
|
124
|
+
- Testimonials at objection points
|
|
125
|
+
- Data supporting each claim
|
|
126
|
+
- Visual proof (screenshots, photos)
|
|
127
|
+
|
|
128
|
+
### Decision points
|
|
129
|
+
- Guarantees near payment
|
|
130
|
+
- Trust badges near forms
|
|
131
|
+
- Testimonials near CTAs
|
|
132
|
+
|
|
133
|
+
### Bottom of page
|
|
134
|
+
- Comprehensive FAQ
|
|
135
|
+
- Trust indicators
|
|
136
|
+
- Alternative contact options
|
|
137
|
+
|
|
138
|
+
## Asset Display Best Practices
|
|
139
|
+
|
|
140
|
+
### Logo bars
|
|
141
|
+
- 5-7 recognizable logos
|
|
142
|
+
- Similar visual treatment
|
|
143
|
+
- Relevant to target audience
|
|
144
|
+
|
|
145
|
+
### Testimonials
|
|
146
|
+
- Photo + Name + Company + Title
|
|
147
|
+
- Specific results > vague praise
|
|
148
|
+
- Match testimonial to objection
|
|
149
|
+
|
|
150
|
+
### Statistics
|
|
151
|
+
- Round numbers seem less credible
|
|
152
|
+
- "47,832 customers" > "About 50,000"
|
|
153
|
+
- Source your data
|
|
154
|
+
|
|
155
|
+
### Guarantees
|
|
156
|
+
- Make them prominent, not hidden
|
|
157
|
+
- Explain what happens if claimed
|
|
158
|
+
- Reduce perceived risk of claiming
|