cnhis-design-vue 2.1.22 → 2.1.23

package/packages/multi-chat/store/actions.js

@@ -1,448 +1,448 @@
-import fetch, { qs } from '@/utils/chatFetch';
-import Vue from 'vue';
-import vexutils from '@/utils/vexutils';
-import { fmtRobotMessage } from '../utils';
-import UniRTCObject from "@/utils/UniRTCv2";
-
-const deepClone = source => {
-  let target;
-  if (typeof source === "object" && source) {
-    target = Array.isArray(source) ? [] : {};
-    for (let key in source) {
-      if (Object.prototype.hasOwnProperty.call(source, key)) {
-      // if (source.hasOwnProperty(key)) {
-        if (typeof source[key] !== "object") {
-          target[key] = source[key];
-        } else {
-          target[key] = deepClone(source[key]);
-        }
-      }
-    }
-  } else {
-    target = source;
-  }
-  return target;
-};
-
-export default {
-  /* 更新聊天记录 */
-  setMsgList({ commit, state, getters }, option) {
-    let { sessionId, historySessionId, msgList, sessionHistoryList, serviceId, isServer, assemblyId } = state;
-    let id = msgList[0] && msgList[0].id;
-    if (msgList.length === 0 && sessionHistoryList.length > 0) {
-      id = sessionHistoryList.find(item => item.fromId === serviceId)?.lastContentId;
-    }
-
-    let orgId;
-    let userId;
-    let userType;
-    if (!isServer) {
-      orgId = getters.accessParams.orgId || getters.queryParams.orgId;
-      userId = getters.accessParams.userId || getters.chatUserId || getters.queryParams.userId;
-      userType = getters.accessParams.userType || getters.queryParams.userType;
-    } else {
-      orgId = state.userInfo?.sysParams?.orgId;
-      userId = state.userInfo?.sysParams?.userId;
-    }
-    let params = {
-      sessionId: sessionId || historySessionId,
-      id,
-      assemblyId,
-      orgId,
-      userId,
-      userType,
-      relateId: getters.accessParams.relateId
-    };
-    if (!isServer) {
-      params.source = 1;
-      params.serviceId = getters.queryParams.serviceId;
-    }
-    return fetch
-      .get(`/chat/${isServer ? 'service' : 'access'}/getHistoryRecord`, {
-        params
-      })
-      .then(({ data }) => {
-        if (data.result === 'SUCCESS') {
-          if (id && data.list.length === 0) {
-            return '没有更多消息了';
-          }
-          const validate = option?.validate;
-          if (validate && !validate(data)) return;
-          if (id) {
-            commit('setMsgList', [...data.list, ...msgList]);
-            commit('appendList', data.list);
-            // commit("setScrollTo", "current");
-          } else {
-            commit('setMsgList', data.list);
-            commit('appendList', data.list);
-            // commit("setScrollTo", "bottom");
-          }
-        }
-      });
-  },
-  /* 发送消息 */
-  sendMessage({ commit, state, getters }, body) {
-    let { assemblyId, sessionId, serviceId, queueId, isServer, clientId } = state;
-    let orgId;
-    let userId;
-    let userType;
-    if (!isServer) {
-      orgId = getters.accessParams.orgId || getters.queryParams.orgId;
-      userId = getters.accessParams.userId || getters.chatUserId || getters.queryParams.userId;
-      userType = getters.accessParams.userType || getters.queryParams.userType;
-    } else {
-      orgId = state.userInfo?.sysParams?.orgId;
-      userId = state.userInfo?.sysParams?.userId;
-    }
-    let fromName = state.userInfo?.sysParams?.userName;
-    let portrait = state.userInfo?.userInfoMap?.headUrl;
-    let failItem = body.failItem;
-    delete body.failItem;
-    let message;
-    if (!failItem) {
-      message = {
-        content: body,
-        fromId: isServer ? serviceId : clientId,
-        fromName,
-        sessionId,
-        id: '',
-        createdTime: new Date().getTime(),
-        sending: true,
-        fail: false,
-        portrait
-      };
-      commit('setIsAppendMsg', true);
-      commit('setMessage', message);
-      commit('appendList', [message]);
-    } else {
-      body = failItem.content;
-      message = failItem;
-    }
-    let params = {
-      assemblyId,
-      sessionId,
-      queueId,
-      orgId,
-      userId,
-      userType,
-      relateId: getters.accessParams.relateId,
-      body: JSON.stringify(body),
-      source: isServer ? 2 : 1
-    };
-    return fetch
-      .post(`/chat/${isServer ? 'service' : 'access'}/sendMessage`, qs.stringify(params))
-      .then(({ data }) => {
-        if (data.result === 'SUCCESS') {
-          const map = data.map || {};
-          const id = map.messageId;
-          const status = message.readStatus || state.msgRecordCache[id] || map.readStatus;
-          Vue.prototype.$set(message, 'id', id);
-          Vue.prototype.$set(message, 'fail', false);
-          Vue.prototype.$set(message, 'readStatus', status);
-          // commit("setIsAppendMsg", true);
-          // commit("setMessage", {
-          //   content: body,
-          //   fromId: isServer ? serviceId : clientId,
-          //   fromName,
-          //   sessionId,
-          //   id: data.map?.messageId,
-          //   createdTime: new Date().getTime()
-          // });
-          // 客服自己发送的消息也在会话列表实时更新
-          commit('setIsScrollListChange', true);
-          commit('setListChangeItem', {
-            opt: 1,
-            from: clientId,
-            msgCount: 0,
-            lastContent: body,
-            sessionId,
-            sendTime: new Date().getTime()
-          });
-          // 图片加载特殊处理
-          // setTimeout(() => {
-          //   commit("setScrollTo", "bottom");
-          // }, 1000);
-        } else {
-          Vue.prototype.$set(message, 'fail', true);
-        }
-      })
-      .catch(() => {
-        Vue.prototype.$set(message, 'fail', true);
-      })
-      .finally(() => {
-        Vue.prototype.$set(message, 'sending', false);
-      });
-  },
-  sendRobotMessage({ commit, state, getters, dispatch }, body) {
-    let message = body; // 消息内容
-    let postParams = null; // 请求附带的额外参数
-    // 判断 body 类型 可传递多参数
-    if (Object.prototype.toString.call(message) === '[object Object]') {
-      message = body.message || '';
-      postParams = body.postParams || postParams;
-    }
-    let { robotId, questionId, dictionaryKey, intentionId, orgId, dictionaryValue, isQuickReply, queryParams } = state;
-    let userType = getters.accessParams.userType || getters.queryParams.userType;
-    let userId = getters.chatUserId;
-    let params = {
-      robotId,
-      userType,
-      userId,
-      orgId
-    };
-    if (isQuickReply) {
-      params.dictionaryValue = dictionaryValue;
-    }
-    if (message) {
-      params.message = message;
-    }
-    if (intentionId) {
-      params.intentionId = intentionId;
-    }
-    if (dictionaryKey) {
-      params.dictionaryKey = dictionaryKey;
-    }
-    if (questionId) {
-      params.questionId = questionId;
-    }
-    if (queryParams.relateId) {
-      params.relateId = queryParams.relateId;
-    }
-    postParams && Object.assign(params, postParams);
-    message && commit('setIsAppendMsg', true);
-    if (message) {
-      commit('setMessage', {
-        content: {
-          content: message,
-          type: 0
-        },
-        fromId: '',
-        mode: 'robot',
-        sendTime: new Date().getTime()
-      });
-      commit('setScrollTo', 'bottom');
-    }
-    return fetch.post('/robot/access/sendMessage', qs.stringify(params)).then(({ data }) => {
-      if (data.result === 'SUCCESS') {
-        commit('setIsQuickReply', false);
-        let { map = null } = data;
-        setTimeout(() => {
-          dispatch('robotSendMessage', map);
-        }, 50);
-        commit('setQuestionId', '');
-        commit('setDictionaryKey', '');
-        commit('setDictionaryValue', '');
-        commit('setIntentionId', '');
-        // 图片加载特殊处理
-        setTimeout(() => {
-          commit('setScrollTo', 'bottom');
-        }, 1000);
-      }
-    });
-  },
-  robotSendMessage({ commit }, map) {
-    if (!map) return;
-    if (map.body) {
-      let dictionaryValues = map.dictionaryValues || [];
-      if (vexutils.isJSON(dictionaryValues)) {
-        dictionaryValues = JSON.parse(dictionaryValues);
-      }
-      let body = map.body;
-      let result = Array.isArray(body) ? body : [{ content: body }];
-      if (map.actionFlag) {
-        // 判断是否触发动作
-        const last = result.pop(); // 接口返回的最后一个消息是动作消息（不用上屏，拿出单独执行）
-        const url = last?.content?.content || '';
-        url && window.open(url);
-      }
-      if (result.length > 0) {
-        result = body.map(item => {
-          return Object.assign(fmtRobotMessage(item), {
-            fromId: 'SYSTEM',
-            mode: 'robot',
-            sendTime: new Date().getTime()
-          });
-        });
-        if (Object.prototype.hasOwnProperty.call(map, 'autoAccess') && map.chatFlag) {
-          result[result.length - 1].autoAccess = map.autoAccess + '';
-        }
-        commit('setIsAppendMsg', true);
-        commit('setMessage', result);
-      }
-    }
-    if (map.chatFlag && map.autoAccess) {
-      commit('setChatFlag', true);
-    }
-  },
-  /**
-   * 聊天计时
-   * @param {*} param0
-   * @param {undefined| string |number | object} data 接收 countdown 或者 {countdown, countdownDesc}
-   * @returns
-   */
-  setChatTimer({ commit, state }, data) {
-    const isObject = vexutils.isObject(data);
-    const count = isObject ? data.countdown : data;
-    let { sessionTimer, assemblySetting } = state;
-    let showMode = assemblySetting?.timingSetting?.showMode;
-    clearInterval(sessionTimer);
-    commit('setSessionTimer', null);
-    commit('setSessionTime', count);
-    if (count === undefined) {
-      return;
-    }
-    const isASC = showMode === 'ASC';
-    const countdownDesc = (isObject && Number(data.countdownDesc)) || 0;
-    commit('setSessionTotalTime', isObject && showMode ? count + countdownDesc : 0); // 正序时记录总时长
-    sessionTimer = setInterval(() => {
-      commit('setSessionTime', isASC ? ++state.sessionTime : (!state.sessionTime ? 0 : --state.sessionTime));
-    }, 1000);
-    commit('setSessionTimer', sessionTimer);
-  },
-  /* 机器人模式下发送文字 */
-  handleBotChat({ dispatch, commit, state }, message) {
-    commit('setIsAppendMsg', true);
-    commit('setMessage', {
-      content: {
-        content: `<div>${message}</div>`,
-        type: 0
-      },
-      fromId: '',
-      mode: 'bot'
-    });
-    commit('setScrollTo', 'bottom');
-    return fetch
-      .post(
-        '/chat/access/sendBotMessage',
-        qs.stringify({
-          sessionId: state.botSessionId,
-          body: message.replace(/<[^>]+>/g, '')
-        })
-      )
-      .then(({ data }) => {
-        if (data.result === 'SUCCESS') {
-          return dispatch('handleBotResult', data.map);
-        }
-      });
-  },
-  /* 机器人返回的结果 */
-  handleBotResult({ commit }, data) {
-    let { chatType, resultType, groupList, username, queueId, assembly } = data;
-    let content;
-    let type = 0;
-    if (chatType === 'message') {
-      if (['0', '1', '2', '3', '4', '5'].includes(resultType)) {
-        content = `<div>${groupList[0].Content}</div>`;
-      } else {
-        content = groupList.map(item => item.Content);
-        type = 6;
-      }
-      commit('setIsAppendMsg', true);
-      commit('setMessage', {
-        content: {
-          content,
-          type
-        },
-        fromId: 'bot',
-        mode: 'bot'
-      });
-      commit('setScrollTo', 'bottom');
-      return false;
-    } else {
-      commit('setClientId', username);
-      commit('setChatType', chatType);
-      commit('setAssemblySetting', assembly.settingObj);
-      commit('setQueueId', queueId);
-      commit('setBotSessionId', '');
-      return true;
-    }
-  },
-  getVideoHistoryList({ commit, state }) {
-    let params = {
-      assemblyId: state.assemblyId
-    };
-    return fetch
-      .get('/chat/service/getVideoHistoryList', {
-        params
-      })
-      .then(({ data }) => {
-        if (data.result === 'SUCCESS') {
-          let { list = [] } = data;
-          commit('setVideoVoiceList', list);
-        }
-      });
-  },
-  async initUniRTC({ commit, state }, obj) {
-    const { uniAppId, uniSecretKey, params } = obj;
-    let uniRTC = null;
-    const getLoginToken = async () => {
-      let appSign;
-      const paramsData = {
-        clientType: '1',
-        deviceToken: uniRTC.deviceToken,
-        appId: uniAppId,
-        secretKey: uniSecretKey
-      };
-      try {
-        const { data } = await fetch.get('/chat/access/getMediaAuthSign', { params: paramsData });
-        if (data.result == 'SUCCESS') {
-          appSign = data.obj;
-          return appSign;
-        }
-      } catch (error) {
-        console.log('获取签名失败:', error);
-        return;
-      }
-    };
-    uniRTC = new UniRTCObject(uniAppId, getLoginToken);
-    uniRTC.onCallComing = incoming => {
-      commit("setIncoming", incoming);
-      console.log('onCallComing->', incoming);
-    };
-    uniRTC.onHangup = () => {
-      commit("setIncoming", null);
-      commit("setOuting", []);
-    };
-    // uniRTC.onCallTimeout = () => {
-    //   commit("setIncoming", null);
-    //   commit("setOuting", []);
-    // };
-    uniRTC.onCallRefused = outing => {
-      const index = state.outing.findIndex(v => v.target === outing.target);
-      if (index > -1) {
-        let cloneOuting = deepClone(state.outing);
-        cloneOuting.splice(index, 1);
-        commit("setOuting", cloneOuting);
-      }
-    };
-    
-    let timer = null;
-    let n = 0;
-    const registerDeviceToken = async () => {
-      const res = await fetch.post('/chat/service/registerDeviceToken', qs.stringify({
-        ...params,
-        deviceToken: uniRTC.deviceToken,
-      }));
-      if (res.data?.result !== 'SUCCESS') {
-        console.log(res.data.resultMsg);
-      }
-    };
-
-    timer && clearInterval(timer);
-    timer = setInterval(() => {
-      console.log('轮询本机设备token->', uniRTC.deviceToken);
-      n++;
-      if (!uniRTC.deviceToken) {
-        if (n > 60) {
-          timer && clearInterval(timer);
-          return;
-        }
-        uniRTC.reconnect();
-      } else {
-        timer && clearInterval(timer);
-        registerDeviceToken();
-      }
-    }, 1000);
-    commit("setUniRTC", uniRTC);
-  }
-};
+import fetch, { qs } from '@/utils/chatFetch';
+import Vue from 'vue';
+import vexutils from '@/utils/vexutils';
+import { fmtRobotMessage } from '../utils';
+import UniRTCObject from "@/utils/UniRTCv2";
+
+const deepClone = source => {
+  let target;
+  if (typeof source === "object" && source) {
+    target = Array.isArray(source) ? [] : {};
+    for (let key in source) {
+      if (Object.prototype.hasOwnProperty.call(source, key)) {
+      // if (source.hasOwnProperty(key)) {
+        if (typeof source[key] !== "object") {
+          target[key] = source[key];
+        } else {
+          target[key] = deepClone(source[key]);
+        }
+      }
+    }
+  } else {
+    target = source;
+  }
+  return target;
+};
+
+export default {
+  /* 更新聊天记录 */
+  setMsgList({ commit, state, getters }, option) {
+    let { sessionId, historySessionId, msgList, sessionHistoryList, serviceId, isServer, assemblyId } = state;
+    let id = msgList[0] && msgList[0].id;
+    if (msgList.length === 0 && sessionHistoryList.length > 0) {
+      id = sessionHistoryList.find(item => item.fromId === serviceId)?.lastContentId;
+    }
+
+    let orgId;
+    let userId;
+    let userType;
+    if (!isServer) {
+      orgId = getters.accessParams.orgId || getters.queryParams.orgId;
+      userId = getters.accessParams.userId || getters.chatUserId || getters.queryParams.userId;
+      userType = getters.accessParams.userType || getters.queryParams.userType;
+    } else {
+      orgId = state.userInfo?.sysParams?.orgId;
+      userId = state.userInfo?.sysParams?.userId;
+    }
+    let params = {
+      sessionId: sessionId || historySessionId,
+      id,
+      assemblyId,
+      orgId,
+      userId,
+      userType,
+      relateId: getters.accessParams.relateId
+    };
+    if (!isServer) {
+      params.source = 1;
+      params.serviceId = getters.queryParams.serviceId;
+    }
+    return fetch
+      .get(`/chat/${isServer ? 'service' : 'access'}/getHistoryRecord`, {
+        params
+      })
+      .then(({ data }) => {
+        if (data.result === 'SUCCESS') {
+          if (id && data.list.length === 0) {
+            return '没有更多消息了';
+          }
+          const validate = option?.validate;
+          if (validate && !validate(data)) return;
+          if (id) {
+            commit('setMsgList', [...data.list, ...msgList]);
+            commit('appendList', data.list);
+            // commit("setScrollTo", "current");
+          } else {
+            commit('setMsgList', data.list);
+            commit('appendList', data.list);
+            // commit("setScrollTo", "bottom");
+          }
+        }
+      });
+  },
+  /* 发送消息 */
+  sendMessage({ commit, state, getters }, body) {
+    let { assemblyId, sessionId, serviceId, queueId, isServer, clientId } = state;
+    let orgId;
+    let userId;
+    let userType;
+    if (!isServer) {
+      orgId = getters.accessParams.orgId || getters.queryParams.orgId;
+      userId = getters.accessParams.userId || getters.chatUserId || getters.queryParams.userId;
+      userType = getters.accessParams.userType || getters.queryParams.userType;
+    } else {
+      orgId = state.userInfo?.sysParams?.orgId;
+      userId = state.userInfo?.sysParams?.userId;
+    }
+    let fromName = state.userInfo?.sysParams?.userName;
+    let portrait = state.userInfo?.userInfoMap?.headUrl;
+    let failItem = body.failItem;
+    delete body.failItem;
+    let message;
+    if (!failItem) {
+      message = {
+        content: body,
+        fromId: isServer ? serviceId : clientId,
+        fromName,
+        sessionId,
+        id: '',
+        createdTime: new Date().getTime(),
+        sending: true,
+        fail: false,
+        portrait
+      };
+      commit('setIsAppendMsg', true);
+      commit('setMessage', message);
+      commit('appendList', [message]);
+    } else {
+      body = failItem.content;
+      message = failItem;
+    }
+    let params = {
+      assemblyId,
+      sessionId,
+      queueId,
+      orgId,
+      userId,
+      userType,
+      relateId: getters.accessParams.relateId,
+      body: JSON.stringify(body),
+      source: isServer ? 2 : 1
+    };
+    return fetch
+      .post(`/chat/${isServer ? 'service' : 'access'}/sendMessage`, qs.stringify(params))
+      .then(({ data }) => {
+        if (data.result === 'SUCCESS') {
+          const map = data.map || {};
+          const id = map.messageId;
+          const status = message.readStatus || state.msgRecordCache[id] || map.readStatus;
+          Vue.prototype.$set(message, 'id', id);
+          Vue.prototype.$set(message, 'fail', false);
+          Vue.prototype.$set(message, 'readStatus', status);
+          // commit("setIsAppendMsg", true);
+          // commit("setMessage", {
+          //   content: body,
+          //   fromId: isServer ? serviceId : clientId,
+          //   fromName,
+          //   sessionId,
+          //   id: data.map?.messageId,
+          //   createdTime: new Date().getTime()
+          // });
+          // 客服自己发送的消息也在会话列表实时更新
+          commit('setIsScrollListChange', true);
+          commit('setListChangeItem', {
+            opt: 1,
+            from: clientId,
+            msgCount: 0,
+            lastContent: body,
+            sessionId,
+            sendTime: new Date().getTime()
+          });
+          // 图片加载特殊处理
+          // setTimeout(() => {
+          //   commit("setScrollTo", "bottom");
+          // }, 1000);
+        } else {
+          Vue.prototype.$set(message, 'fail', true);
+        }
+      })
+      .catch(() => {
+        Vue.prototype.$set(message, 'fail', true);
+      })
+      .finally(() => {
+        Vue.prototype.$set(message, 'sending', false);
+      });
+  },
+  sendRobotMessage({ commit, state, getters, dispatch }, body) {
+    let message = body; // 消息内容
+    let postParams = null; // 请求附带的额外参数
+    // 判断 body 类型 可传递多参数
+    if (Object.prototype.toString.call(message) === '[object Object]') {
+      message = body.message || '';
+      postParams = body.postParams || postParams;
+    }
+    let { robotId, questionId, dictionaryKey, intentionId, orgId, dictionaryValue, isQuickReply, queryParams } = state;
+    let userType = getters.accessParams.userType || getters.queryParams.userType;
+    let userId = getters.chatUserId;
+    let params = {
+      robotId,
+      userType,
+      userId,
+      orgId
+    };
+    if (isQuickReply) {
+      params.dictionaryValue = dictionaryValue;
+    }
+    if (message) {
+      params.message = message;
+    }
+    if (intentionId) {
+      params.intentionId = intentionId;
+    }
+    if (dictionaryKey) {
+      params.dictionaryKey = dictionaryKey;
+    }
+    if (questionId) {
+      params.questionId = questionId;
+    }
+    if (queryParams.relateId) {
+      params.relateId = queryParams.relateId;
+    }
+    postParams && Object.assign(params, postParams);
+    message && commit('setIsAppendMsg', true);
+    if (message) {
+      commit('setMessage', {
+        content: {
+          content: message,
+          type: 0
+        },
+        fromId: '',
+        mode: 'robot',
+        sendTime: new Date().getTime()
+      });
+      commit('setScrollTo', 'bottom');
+    }
+    return fetch.post('/robot/access/sendMessage', qs.stringify(params)).then(({ data }) => {
+      if (data.result === 'SUCCESS') {
+        commit('setIsQuickReply', false);
+        let { map = null } = data;
+        setTimeout(() => {
+          dispatch('robotSendMessage', map);
+        }, 50);
+        commit('setQuestionId', '');
+        commit('setDictionaryKey', '');
+        commit('setDictionaryValue', '');
+        commit('setIntentionId', '');
+        // 图片加载特殊处理
+        setTimeout(() => {
+          commit('setScrollTo', 'bottom');
+        }, 1000);
+      }
+    });
+  },
+  robotSendMessage({ commit }, map) {
+    if (!map) return;
+    if (map.body) {
+      let dictionaryValues = map.dictionaryValues || [];
+      if (vexutils.isJSON(dictionaryValues)) {
+        dictionaryValues = JSON.parse(dictionaryValues);
+      }
+      let body = map.body;
+      let result = Array.isArray(body) ? body : [{ content: body }];
+      if (map.actionFlag) {
+        // 判断是否触发动作
+        const last = result.pop(); // 接口返回的最后一个消息是动作消息（不用上屏，拿出单独执行）
+        const url = last?.content?.content || '';
+        url && window.open(url);
+      }
+      if (result.length > 0) {
+        result = body.map(item => {
+          return Object.assign(fmtRobotMessage(item), {
+            fromId: 'SYSTEM',
+            mode: 'robot',
+            sendTime: new Date().getTime()
+          });
+        });
+        if (Object.prototype.hasOwnProperty.call(map, 'autoAccess') && map.chatFlag) {
+          result[result.length - 1].autoAccess = map.autoAccess + '';
+        }
+        commit('setIsAppendMsg', true);
+        commit('setMessage', result);
+      }
+    }
+    if (map.chatFlag && map.autoAccess) {
+      commit('setChatFlag', true);
+    }
+  },
+  /**
+   * 聊天计时
+   * @param {*} param0
+   * @param {undefined| string |number | object} data 接收 countdown 或者 {countdown, countdownDesc}
+   * @returns
+   */
+  setChatTimer({ commit, state }, data) {
+    const isObject = vexutils.isObject(data);
+    const count = isObject ? data.countdown : data;
+    let { sessionTimer, assemblySetting } = state;
+    let showMode = assemblySetting?.timingSetting?.showMode;
+    clearInterval(sessionTimer);
+    commit('setSessionTimer', null);
+    commit('setSessionTime', count);
+    if (count === undefined) {
+      return;
+    }
+    const isASC = showMode === 'ASC';
+    const countdownDesc = (isObject && Number(data.countdownDesc)) || 0;
+    commit('setSessionTotalTime', isObject && showMode ? count + countdownDesc : 0); // 正序时记录总时长
+    sessionTimer = setInterval(() => {
+      commit('setSessionTime', isASC ? ++state.sessionTime : (!state.sessionTime ? 0 : --state.sessionTime));
+    }, 1000);
+    commit('setSessionTimer', sessionTimer);
+  },
+  /* 机器人模式下发送文字 */
+  handleBotChat({ dispatch, commit, state }, message) {
+    commit('setIsAppendMsg', true);
+    commit('setMessage', {
+      content: {
+        content: `<div>${message}</div>`,
+        type: 0
+      },
+      fromId: '',
+      mode: 'bot'
+    });
+    commit('setScrollTo', 'bottom');
+    return fetch
+      .post(
+        '/chat/access/sendBotMessage',
+        qs.stringify({
+          sessionId: state.botSessionId,
+          body: message.replace(/<[^>]+>/g, '')
+        })
+      )
+      .then(({ data }) => {
+        if (data.result === 'SUCCESS') {
+          return dispatch('handleBotResult', data.map);
+        }
+      });
+  },
+  /* 机器人返回的结果 */
+  handleBotResult({ commit }, data) {
+    let { chatType, resultType, groupList, username, queueId, assembly } = data;
+    let content;
+    let type = 0;
+    if (chatType === 'message') {
+      if (['0', '1', '2', '3', '4', '5'].includes(resultType)) {
+        content = `<div>${groupList[0].Content}</div>`;
+      } else {
+        content = groupList.map(item => item.Content);
+        type = 6;
+      }
+      commit('setIsAppendMsg', true);
+      commit('setMessage', {
+        content: {
+          content,
+          type
+        },
+        fromId: 'bot',
+        mode: 'bot'
+      });
+      commit('setScrollTo', 'bottom');
+      return false;
+    } else {
+      commit('setClientId', username);
+      commit('setChatType', chatType);
+      commit('setAssemblySetting', assembly.settingObj);
+      commit('setQueueId', queueId);
+      commit('setBotSessionId', '');
+      return true;
+    }
+  },
+  getVideoHistoryList({ commit, state }) {
+    let params = {
+      assemblyId: state.assemblyId
+    };
+    return fetch
+      .get('/chat/service/getVideoHistoryList', {
+        params
+      })
+      .then(({ data }) => {
+        if (data.result === 'SUCCESS') {
+          let { list = [] } = data;
+          commit('setVideoVoiceList', list);
+        }
+      });
+  },
+  async initUniRTC({ commit, state }, obj) {
+    const { uniAppId, uniSecretKey, params } = obj;
+    let uniRTC = null;
+    const getLoginToken = async () => {
+      let appSign;
+      const paramsData = {
+        clientType: '1',
+        deviceToken: uniRTC.deviceToken,
+        appId: uniAppId,
+        secretKey: uniSecretKey
+      };
+      try {
+        const { data } = await fetch.get('/chat/access/getMediaAuthSign', { params: paramsData });
+        if (data.result == 'SUCCESS') {
+          appSign = data.obj;
+          return appSign;
+        }
+      } catch (error) {
+        console.log('获取签名失败:', error);
+        return;
+      }
+    };
+    uniRTC = new UniRTCObject(uniAppId, getLoginToken);
+    uniRTC.onCallComing = incoming => {
+      commit("setIncoming", incoming);
+      console.log('onCallComing->', incoming);
+    };
+    uniRTC.onHangup = () => {
+      commit("setIncoming", null);
+      commit("setOuting", []);
+    };
+    // uniRTC.onCallTimeout = () => {
+    //   commit("setIncoming", null);
+    //   commit("setOuting", []);
+    // };
+    uniRTC.onCallRefused = outing => {
+      const index = state.outing.findIndex(v => v.target === outing.target);
+      if (index > -1) {
+        let cloneOuting = deepClone(state.outing);
+        cloneOuting.splice(index, 1);
+        commit("setOuting", cloneOuting);
+      }
+    };
+    
+    let timer = null;
+    let n = 0;
+    const registerDeviceToken = async () => {
+      const res = await fetch.post('/chat/service/registerDeviceToken', qs.stringify({
+        ...params,
+        deviceToken: uniRTC.deviceToken,
+      }));
+      if (res.data?.result !== 'SUCCESS') {
+        console.log(res.data.resultMsg);
+      }
+    };
+
+    timer && clearInterval(timer);
+    timer = setInterval(() => {
+      console.log('轮询本机设备token->', uniRTC.deviceToken);
+      n++;
+      if (!uniRTC.deviceToken) {
+        if (n > 60) {
+          timer && clearInterval(timer);
+          return;
+        }
+        uniRTC.reconnect();
+      } else {
+        timer && clearInterval(timer);
+        registerDeviceToken();
+      }
+    }, 1000);
+    commit("setUniRTC", uniRTC);
+  }
+};