clearhand 0.1.0

package/dist/server/services/onboarding.js

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+import fs from 'node:fs';
+import path from 'node:path';
+import { now, audit } from '../db/index.js';
+import { overlayDir, ensureDir } from '../../shared/paths.js';
+/**
+ * The onboarding state machine — the single source of truth both drivers
+ * subscribe to. The agent advances stages and streams progress events via
+ * MCP; the dashboard renders them and collects the user's confirmations.
+ * Neither side ever asks for what the other is collecting.
+ *
+ * Stages: arrival → mailbox → stripe → reading{products,voice,policies}
+ *         → style → calibration → first_batch → live
+ */
+export const ONBOARDING_STAGES = [
+    'arrival',
+    'mailbox',
+    'stripe',
+    'reading_products',
+    'reading_voice',
+    'reading_policies',
+    'style',
+    'calibration',
+    'first_batch',
+    'live',
+];
+function freshState() {
+    return {
+        stages: Object.fromEntries(ONBOARDING_STAGES.map((s) => [s, 'pending'])),
+        activity: {},
+        artifacts: {},
+        confirmations: {},
+        timestamps: {},
+        startedAt: null,
+    };
+}
+export function getOnboardingState(db) {
+    const row = db.prepare(`SELECT state_json FROM onboarding WHERE id = 1`).get();
+    if (!row)
+        return freshState();
+    try {
+        return { ...freshState(), ...JSON.parse(row.state_json) };
+    }
+    catch {
+        return freshState();
+    }
+}
+function saveState(db, state) {
+    db.prepare(`INSERT INTO onboarding (id, state_json, updated_at) VALUES (1, ?, ?)
+     ON CONFLICT(id) DO UPDATE SET state_json = excluded.state_json, updated_at = excluded.updated_at`).run(JSON.stringify(state), now());
+}
+export function setStage(db, stage, status) {
+    const state = getOnboardingState(db);
+    if (!state.startedAt)
+        state.startedAt = now();
+    state.stages[stage] = status;
+    // The hand never lies: timestamps record real transitions only.
+    state.timestamps[`${stage}_${status}`] = now();
+    saveState(db, state);
+    audit(db, 'system', 'onboarding_stage', { detail: { stage, status } });
+    return state;
+}
+export function setActivity(db, stage, line) {
+    const state = getOnboardingState(db);
+    state.activity[stage] = line;
+    saveState(db, state);
+}
+export function setArtifact(db, stage, name, bytes) {
+    const state = getOnboardingState(db);
+    state.artifacts[stage] = { name, bytes };
+    saveState(db, state);
+}
+export function saveConfirmation(db, key, value) {
+    const state = getOnboardingState(db);
+    state.confirmations[key] = value;
+    saveState(db, state);
+    audit(db, 'human', 'onboarding_confirmation', { detail: { key } });
+    return state;
+}
+/**
+ * The progress event stream behind the Reading workbench and the first-batch
+ * view. kinds: activity | finding | artifact | conflict | batch_case |
+ * batch_done | note. Findings carry evidence — receipts, not theater.
+ */
+export function appendEvent(db, stage, kind, payload) {
+    const res = db
+        .prepare(`INSERT INTO onboarding_events (at, stage, kind, payload) VALUES (?, ?, ?, ?)`)
+        .run(now(), stage, kind, payload !== undefined ? JSON.stringify(payload) : null);
+    // Mirror one-line activities into state so a page refresh shows the latest.
+    if (kind === 'activity' && typeof payload?.line === 'string') {
+        setActivity(db, stage, payload.line);
+    }
+    if (kind === 'artifact') {
+        const a = payload;
+        if (a?.name)
+            setArtifact(db, stage, a.name, a.bytes ?? 0);
+    }
+    return Number(res.lastInsertRowid);
+}
+export function eventsAfter(db, afterId, limit = 500) {
+    const rows = db
+        .prepare(`SELECT * FROM onboarding_events WHERE id > ? ORDER BY id LIMIT ?`)
+        .all(afterId, limit);
+    return rows.map((r) => ({
+        id: r.id,
+        at: r.at,
+        stage: r.stage,
+        kind: r.kind,
+        payload: r.payload ? JSON.parse(r.payload) : null,
+    }));
+}
+const STYLE_SECTION_START = '<!-- clearhand:handling-style:start -->';
+const STYLE_SECTION_END = '<!-- clearhand:handling-style:end -->';
+/**
+ * Writes the chosen handling style into overlay/policies.md as a marked
+ * section (idempotent replace on re-run). The contract paragraph goes in
+ * verbatim — the user's words are the policy.
+ */
+export function applyStyleSelection(db, sel) {
+    const dir = ensureDir(overlayDir());
+    const file = path.join(dir, 'policies.md');
+    let existing = '';
+    try {
+        existing = fs.readFileSync(file, 'utf8');
+    }
+    catch {
+        existing = '# Policies\n';
+    }
+    const styleNames = {
+        by_the_book: 'By the book',
+        track_record: 'Match my track record',
+        generous: 'Generous & fast',
+    };
+    const lines = [
+        STYLE_SECTION_START,
+        '',
+        '## Handling style (chosen during onboarding)',
+        '',
+        `Style: **${styleNames[sel.choice]}**`,
+        '',
+        sel.contractText.trim(),
+        '',
+        '### Escalation triggers',
+        '',
+        '- Legal or chargeback threats: always escalate (locked)',
+        `- Repeat refunders (2+ prior refunds): ${sel.escalation.repeatRefunders ? 'escalate' : 'handle per style'}`,
+        sel.escalation.amountOverCents !== null
+            ? `- Amounts over $${(sel.escalation.amountOverCents / 100).toFixed(2)}: escalate`
+            : '- No amount ceiling set',
+        sel.escalation.vipList.length > 0
+            ? `- VIP list (always loop me in): ${sel.escalation.vipList.join(', ')}`
+            : '- VIP list: none yet',
+        '',
+        `### Cancellation default`,
+        '',
+        `- ${sel.cancelDefault === 'end_of_period' ? 'End of period (customer keeps what they paid for)' : 'Immediate when requested'}`,
+        '',
+        STYLE_SECTION_END,
+    ].join('\n');
+    const startIdx = existing.indexOf(STYLE_SECTION_START);
+    const endIdx = existing.indexOf(STYLE_SECTION_END);
+    const next = startIdx !== -1 && endIdx !== -1
+        ? existing.slice(0, startIdx) + lines + existing.slice(endIdx + STYLE_SECTION_END.length)
+        : `${existing.trimEnd()}\n\n${lines}\n`;
+    fs.writeFileSync(file, next);
+    saveConfirmation(db, 'handling_style', sel);
+    setStage(db, 'style', 'done');
+    audit(db, 'human', 'handling_style_applied', { detail: { choice: sel.choice } });
+}

package/dist/server/services/overlay.js

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+import fs from 'node:fs';
+import path from 'node:path';
+import { overlayDir } from '../../shared/paths.js';
+/**
+ * Reference defaults, distilled in the ancestor system from longitudinal
+ * analysis of operator edit-diffs: forms operators consistently rewrote
+ * became lint rules. Tenants override via overlay/tone-lint.json.
+ */
+export const DEFAULT_TONE_LINT = {
+    bannedGreetings: ['\\bDear\\b', '^\\s*Hello\\s+[A-Z]'],
+    bannedOpeners: [
+        'Thank you for reaching out to us',
+        'Thank you for contacting us',
+        'Thank you for your inquiry',
+    ],
+    bannedSignoffs: ['\\.ai\\s+Support', 'Support\\s+Team', '客服团队'],
+    suggestions: {
+        greeting: 'Hi <FirstName>,',
+        opener: 'Thanks for reaching out.',
+        signoff: '<Product> Support',
+    },
+};
+export function loadToneLintConfig() {
+    try {
+        const raw = JSON.parse(fs.readFileSync(path.join(overlayDir(), 'tone-lint.json'), 'utf8'));
+        return {
+            bannedGreetings: raw.bannedGreetings ?? DEFAULT_TONE_LINT.bannedGreetings,
+            bannedOpeners: raw.bannedOpeners ?? DEFAULT_TONE_LINT.bannedOpeners,
+            bannedSignoffs: raw.bannedSignoffs ?? DEFAULT_TONE_LINT.bannedSignoffs,
+            suggestions: { ...DEFAULT_TONE_LINT.suggestions, ...raw.suggestions },
+        };
+    }
+    catch {
+        return DEFAULT_TONE_LINT;
+    }
+}
+export const OVERLAY_FILES = [
+    'voice.md',
+    'policies.md',
+    'products.md',
+    'escalation.md',
+    'tone-lint.json',
+];
+export function overlayStatus() {
+    return OVERLAY_FILES.map((name) => {
+        const p = path.join(overlayDir(), name);
+        try {
+            const st = fs.statSync(p);
+            return { name, path: p, exists: true, bytes: st.size, modifiedAt: st.mtime.toISOString() };
+        }
+        catch {
+            return { name, path: p, exists: false, bytes: 0, modifiedAt: null };
+        }
+    });
+}
+export function readOverlayFile(name) {
+    if (!OVERLAY_FILES.includes(name))
+        return null;
+    try {
+        return fs.readFileSync(path.join(overlayDir(), name), 'utf8');
+    }
+    catch {
+        return null;
+    }
+}

package/dist/server/trust/egress.js

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+export function recordEgress(db, host, purpose) {
+    const now = new Date().toISOString();
+    db.prepare(`INSERT INTO egress_log (host, purpose, first_at, last_at, count)
+     VALUES (?, ?, ?, ?, 1)
+     ON CONFLICT(host, purpose)
+     DO UPDATE SET last_at = excluded.last_at, count = count + 1`).run(host, purpose, now, now);
+}
+export function listEgress(db) {
+    return db
+        .prepare(`SELECT host, purpose, first_at, last_at, count FROM egress_log ORDER BY last_at DESC`)
+        .all();
+}

package/dist/shared/actions.js

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+import { z } from 'zod';
+/**
+ * Action Proposal v1 — the contract between brain and hands.
+ *
+ * The brain (any LLM/harness) may only emit these typed proposals. The hands
+ * (lint → approval → executor) validate, normalize, and execute them. Every
+ * historical money incident in the ancestor system was the brain reaching
+ * past this line, so:
+ *
+ * RULE, ENFORCED FOREVER: every new action_type lands a lint rule AND an
+ * executor guard in the same change, or the LLM regains a money-unsafe path.
+ */
+export const ACTION_TYPES = [
+    'send_reply',
+    'refund',
+    'cancel_subscription',
+    'escalate',
+    'set_case_status',
+    'create_github_issue',
+];
+export const FINANCIAL_ACTION_TYPES = new Set([
+    'refund',
+    'cancel_subscription',
+]);
+/**
+ * Execution order convention (lower first): money moves before words.
+ * 0 refund · 5 cancel · 10 send_reply · 50 create_github_issue · 99 escalate/status
+ */
+export const DEFAULT_EXECUTION_ORDER = {
+    refund: 0,
+    cancel_subscription: 5,
+    send_reply: 10,
+    create_github_issue: 50,
+    escalate: 99,
+    set_case_status: 99,
+};
+const stripeId = (prefix) => z
+    .string()
+    .refine((v) => isValidStripeId(v, prefix), { message: `must be a real ${prefix}… id` });
+/** Anti-hallucination format check for externally supplied Stripe ids. */
+export function isValidStripeId(id, prefix) {
+    return (typeof id === 'string' &&
+        id.startsWith(prefix) &&
+        id.length >= 15 &&
+        /^[A-Za-z0-9]+$/.test(id.slice(prefix.length)));
+}
+export const RefundProposalSchema = z
+    .object({
+    charge_id: z.string().optional(),
+    subscription_id: z.string().optional(),
+    /**
+     * CENTS, always. The ancestor system accepted an ambiguous `amount` and
+     * carried a dollars-vs-cents heuristic that could 100x a small partial
+     * refund; ClearHand accepts only an explicit `amount_cents`. Absent =
+     * full refund of the charge.
+     */
+    amount_cents: z.number().int().positive().optional(),
+    currency: z.string().optional(),
+    reason: z.string().optional(),
+    // display/audit fields, filled by server-side enrichment
+    charge_date: z.string().optional(),
+    charge_description: z.string().optional(),
+    product_name: z.string().optional(),
+})
+    .passthrough();
+export const CancelProposalSchema = z
+    .object({
+    subscription_id: z.string().optional(),
+    cancel_mode: z.enum(['immediate', 'end_of_period', 'scheduled']).optional(),
+    /** YYYY-MM-DD; required for `scheduled` */
+    cancel_date: z.string().optional(),
+    customer_id: z.string().optional(),
+    reason: z.string().optional(),
+    // display/audit fields (server-filled)
+    product_name: z.string().optional(),
+    plan_amount: z.string().optional(),
+    current_period_start: z.string().optional(),
+    current_period_end: z.string().optional(),
+    interval: z.string().optional(),
+    amount_cents: z.number().optional(),
+    currency: z.string().optional(),
+})
+    .passthrough();
+export const SendReplyProposalSchema = z
+    .object({
+    /** The real body. Required at creation time — no "see draft" placeholders. */
+    body_text: z.string().optional(),
+    body_english: z.string().optional(),
+    body_translated: z.string().optional(),
+    target_language: z.string().optional(),
+    /** Summary for the approval card. NEVER sent to the customer. */
+    message: z.string().optional(),
+})
+    .passthrough();
+export const EscalateProposalSchema = z.object({ reason: z.string() }).passthrough();
+export const SetCaseStatusProposalSchema = z
+    .object({
+    target_status: z.enum(['resolved', 'pending', 'ignored']),
+    reason: z.string().optional(),
+})
+    .passthrough();
+export const CreateGithubIssueProposalSchema = z
+    .object({
+    title: z.string().optional(),
+    body: z.string().optional(),
+    labels: z.array(z.string()).optional(),
+})
+    .passthrough();
+export const PROPOSAL_SCHEMAS = {
+    refund: RefundProposalSchema,
+    cancel_subscription: CancelProposalSchema,
+    send_reply: SendReplyProposalSchema,
+    escalate: EscalateProposalSchema,
+    set_case_status: SetCaseStatusProposalSchema,
+    create_github_issue: CreateGithubIssueProposalSchema,
+};
+/**
+ * The effective proposal everywhere is modified_json ?? proposal_json, parsed
+ * defensively: double-stringified payloads are unwrapped once, and non-object
+ * results collapse to {}.
+ */
+export function effectiveProposal(action) {
+    const raw = action.modified_json ?? action.proposal_json;
+    let parsed = raw;
+    try {
+        parsed = JSON.parse(raw);
+        if (typeof parsed === 'string')
+            parsed = JSON.parse(parsed);
+    }
+    catch {
+        // fall through — treat unparseable as empty
+    }
+    return typeof parsed === 'object' && parsed !== null && !Array.isArray(parsed)
+        ? parsed
+        : {};
+}

package/dist/shared/config.js

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+import fs from 'node:fs';
+import { z } from 'zod';
+import { configPath } from './paths.js';
+export const ClearHandConfigSchema = z.object({
+    port: z.number().int().min(1).max(65535).default(3117),
+    /** Storage backend for secrets. 'auto' = keychain if available, else refuse. */
+    secretStorage: z.enum(['auto', 'keychain', 'encrypted-file', 'plain']).default('auto'),
+    demoMode: z.boolean().default(false),
+});
+let cached = null;
+export function loadConfig() {
+    if (cached)
+        return cached;
+    let raw = {};
+    try {
+        raw = JSON.parse(fs.readFileSync(configPath(), 'utf8'));
+    }
+    catch {
+        // missing or unreadable config falls back to defaults
+    }
+    cached = ClearHandConfigSchema.parse(raw);
+    return cached;
+}
+export function saveConfig(update) {
+    const merged = { ...loadConfig(), ...update };
+    fs.writeFileSync(configPath(), JSON.stringify(merged, null, 2) + '\n');
+    cached = merged;
+    return merged;
+}
+/** Test hook / hot-reload: drop the config cache. */
+export function resetConfigCache() {
+    cached = null;
+}

package/dist/shared/paths.js

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+import os from 'node:os';
+import path from 'node:path';
+import fs from 'node:fs';
+/**
+ * ClearHand separates two storage scopes on purpose:
+ *
+ * - USER scope (~/.clearhand): credentials and secret metadata. Lives outside
+ *   any repository tree so a `git add .` can never commit a key.
+ * - PROJECT scope (<cwd>/.clearhand): the case database, overlay policy book,
+ *   and local config. Overlay files are designed to be committed; the
+ *   database is gitignored by `clearhand init`.
+ */
+export function userHome() {
+    return process.env.CLEARHAND_USER_DIR ?? path.join(os.homedir(), '.clearhand');
+}
+export function projectRoot() {
+    return process.env.CLEARHAND_PROJECT_DIR ?? process.cwd();
+}
+export function projectDir() {
+    return path.join(projectRoot(), '.clearhand');
+}
+export function dbPath() {
+    return process.env.CLEARHAND_DB_PATH ?? path.join(projectDir(), 'clearhand.db');
+}
+export function overlayDir() {
+    return path.join(projectDir(), 'overlay');
+}
+export function configPath() {
+    return path.join(projectDir(), 'config.json');
+}
+export function ensureDir(dir, mode) {
+    fs.mkdirSync(dir, { recursive: true, ...(mode !== undefined ? { mode } : {}) });
+    return dir;
+}

package/package.json

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+{
+  "name": "clearhand",
+  "version": "0.1.0",
+  "description": "Safe hands for your agent. ClearHand lets your existing coding agent (Claude Code, Codex) run your customer support — drafting in your voice, proposing refunds and subscription changes it can never execute without your click.",
+  "keywords": [
+    "customer-support",
+    "agent",
+    "claude-code",
+    "mcp",
+    "stripe",
+    "email",
+    "human-in-the-loop"
+  ],
+  "license": "Apache-2.0",
+  "author": "honganai",
+  "homepage": "https://clearhand.help",
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/honganai/clearhand-help.git"
+  },
+  "bugs": {
+    "url": "https://github.com/honganai/clearhand-help/issues"
+  },
+  "type": "module",
+  "engines": {
+    "node": ">=20"
+  },
+  "bin": {
+    "clearhand": "bin/clearhand.js"
+  },
+  "main": "dist/server/index.js",
+  "files": [
+    "bin",
+    "dist",
+    "public",
+    "templates",
+    "README.md",
+    "LICENSE",
+    "SECURITY.md"
+  ],
+  "scripts": {
+    "build": "tsc -p tsconfig.json && npm run build:dashboard",
+    "build:server": "tsc -p tsconfig.json",
+    "build:dashboard": "cd dashboard && npm run build",
+    "dev": "tsx src/server/index.ts",
+    "dev:dashboard": "cd dashboard && npm run dev",
+    "test": "vitest run",
+    "typecheck": "tsc -p tsconfig.json --noEmit",
+    "prepublishOnly": "npm run build && npm test"
+  },
+  "dependencies": {
+    "@modelcontextprotocol/sdk": "^1.12.0",
+    "@napi-rs/keyring": "^1.1.6",
+    "better-sqlite3": "^11.10.0",
+    "commander": "^13.1.0",
+    "express": "^4.21.2",
+    "imapflow": "^1.0.187",
+    "mailparser": "^3.7.2",
+    "nodemailer": "^9.0.3",
+    "stripe": "^18.2.1",
+    "zod": "^3.25.0"
+  },
+  "devDependencies": {
+    "@types/better-sqlite3": "^7.6.13",
+    "@types/express": "^4.17.22",
+    "@types/mailparser": "^3.4.6",
+    "@types/node": "^22.15.0",
+    "@types/nodemailer": "^6.4.17",
+    "tsx": "^4.19.4",
+    "typescript": "^5.8.3",
+    "vitest": "^3.1.4"
+  }
+}

package/public/assets/index-BicJ8AKo.css

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+:root{--paper: #faf7f2;--card: #ffffff;--ink: #1a1d1a;--ink-soft: #565d56;--ink-faint: #8b918a;--pine: #1e5c48;--pine-dark: #17483a;--pine-tint: rgba(30, 92, 72, .08);--sage: #7ba58f;--hairline: #e4ded4;--hairline-soft: #efeae0;--danger: #b3402e;--warn: #a8721c;--gold: #c9a24b;--radius: 10px;--shadow: 0 1px 2px rgba(26, 29, 26, .04), 0 6px 20px rgba(26, 29, 26, .05);--shadow-lift: 0 2px 6px rgba(26, 29, 26, .07), 0 12px 32px rgba(26, 29, 26, .09);--font-ui: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--font-mono: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas, monospace}*{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--paper);color:var(--ink);font-family:var(--font-ui);font-size:14px;line-height:1.55;-webkit-font-smoothing:antialiased}a{color:var(--pine);text-decoration:none}a:hover{text-decoration:underline}code,.mono{font-family:var(--font-mono);font-size:.92em}:focus-visible{outline:2px solid 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