clarion-shared-types 1.0.96 → 1.0.97

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -87,7 +87,18 @@ var PermissionActions;
87
87
  PermissionActions["CHANGE_PRIORITY_SUPPORT_TICKET"] = "change-priority:support-ticket";
88
88
  PermissionActions["CLOSE_SUPPORT_TICKET"] = "close:support-ticket";
89
89
  PermissionActions["REOPEN_SUPPORT_TICKET"] = "reopen:support-ticket";
90
+ /** Rate the support received on a resolved ticket. A customer action. */
91
+ PermissionActions["RATE_SUPPORT_TICKET"] = "rate:support-ticket";
92
+ /**
93
+ * One ticket's audit trail. Separate from reading the ticket: the trail
94
+ * names the agents who touched it and what they changed.
95
+ */
96
+ PermissionActions["READ_SUPPORT_AUDIT"] = "read:support-audit";
97
+ /** Submit customer feedback. A customer action, distinct from raising a ticket. */
98
+ PermissionActions["CREATE_SUPPORT_FEEDBACK"] = "create:support-feedback";
90
99
  PermissionActions["READ_SUPPORT_FEEDBACK"] = "read:support-feedback";
100
+ /** A customer answering in their OWN feedback thread, not an agent replying. */
101
+ PermissionActions["REPLY_SUPPORT_FEEDBACK"] = "reply:support-feedback";
91
102
  PermissionActions["REVIEW_SUPPORT_FEEDBACK"] = "review:support-feedback";
92
103
  PermissionActions["RESPOND_SUPPORT_FEEDBACK"] = "respond:support-feedback";
93
104
  PermissionActions["CONVERT_SUPPORT_FEEDBACK"] = "convert:support-feedback";
@@ -1 +1 @@
1
- {"version":3,"file":"permission-actions.enum.js","sourceRoot":"","sources":["../../../../../src/modules/permission/enums/permission-actions.enum.ts"],"names":[],"mappings":";;;AAAA,IAAY,iBAwGX;AAxGD,WAAY,iBAAiB;IACzB,uBAAuB;IACvB,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;IAC3C,gEAA2C,CAAA;IAE3C,kBAAkB;IAClB,sDAAiC,CAAA;IACjC,kDAA6B,CAAA;IAC7B,sDAAiC,CAAA;IACjC,sDAAiC,CAAA;IACjC,wEAAwE;IACxE,mEAAmE;IACnE,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,2EAA2E;IAC3E,4EAA4E;IAC5E,qEAAqE;IACrE,uDAAuD;IACvD,wEAAmD,CAAA;IACnD,4EAAuD,CAAA;IAEvD,wBAAwB;IACxB,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAE/C,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,mBAAmB;IACnB,wDAAmC,CAAA;IACnC,oDAA+B,CAAA;IAC/B,wDAAmC,CAAA;IACnC,wDAAmC,CAAA;IACnC,oFAA+D,CAAA;IAC/D,gFAA2D,CAAA;IAC3D,oFAA+D,CAAA;IAC/D,oFAA+D,CAAA;IAE/D,uBAAuB;IACvB,kEAA6C,CAAA;IAC7C,8DAAyC,CAAA;IACzC,kEAA6C,CAAA;IAC7C,kEAA6C,CAAA;IAE7C,4EAA4E;IAC5E,wEAAwE;IACxE,6EAA6E;IAC7E,qDAAqD;IACrD,gGAA2E,CAAA;IAC3E,4FAAuE,CAAA;IACvE,gGAA2E,CAAA;IAC3E,gGAA2E,CAAA;IAC3E,sFAAiE,CAAA;IACjE,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,sFAAiE,CAAA;IACjE,sEAAiD,CAAA;IACjD,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,8EAAyD,CAAA;IAEzD,kBAAkB;IAClB,EAAE;IACF,2EAA2E;IAC3E,0EAA0E;IAC1E,uEAAuE;IACvE,+BAA+B;IAC/B,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,kEAA6C,CAAA;IAC7C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,wEAAmD,CAAA;IACnD,0EAAqD,CAAA;IACrD,0EAAqD,CAAA;IACrD,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,8DAAyC,CAAA;IACzC,kFAA6D,CAAA;IAC7D,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;AAC/C,CAAC,EAxGW,iBAAiB,iCAAjB,iBAAiB,QAwG5B"}
1
+ {"version":3,"file":"permission-actions.enum.js","sourceRoot":"","sources":["../../../../../src/modules/permission/enums/permission-actions.enum.ts"],"names":[],"mappings":";;;AAAA,IAAY,iBAmHX;AAnHD,WAAY,iBAAiB;IACzB,uBAAuB;IACvB,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;IAC3C,gEAA2C,CAAA;IAE3C,kBAAkB;IAClB,sDAAiC,CAAA;IACjC,kDAA6B,CAAA;IAC7B,sDAAiC,CAAA;IACjC,sDAAiC,CAAA;IACjC,wEAAwE;IACxE,mEAAmE;IACnE,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,2EAA2E;IAC3E,4EAA4E;IAC5E,qEAAqE;IACrE,uDAAuD;IACvD,wEAAmD,CAAA;IACnD,4EAAuD,CAAA;IAEvD,wBAAwB;IACxB,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAE/C,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,mBAAmB;IACnB,wDAAmC,CAAA;IACnC,oDAA+B,CAAA;IAC/B,wDAAmC,CAAA;IACnC,wDAAmC,CAAA;IACnC,oFAA+D,CAAA;IAC/D,gFAA2D,CAAA;IAC3D,oFAA+D,CAAA;IAC/D,oFAA+D,CAAA;IAE/D,uBAAuB;IACvB,kEAA6C,CAAA;IAC7C,8DAAyC,CAAA;IACzC,kEAA6C,CAAA;IAC7C,kEAA6C,CAAA;IAE7C,4EAA4E;IAC5E,wEAAwE;IACxE,6EAA6E;IAC7E,qDAAqD;IACrD,gGAA2E,CAAA;IAC3E,4FAAuE,CAAA;IACvE,gGAA2E,CAAA;IAC3E,gGAA2E,CAAA;IAC3E,sFAAiE,CAAA;IACjE,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,sFAAiE,CAAA;IACjE,sEAAiD,CAAA;IACjD,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,8EAAyD,CAAA;IAEzD,kBAAkB;IAClB,EAAE;IACF,2EAA2E;IAC3E,0EAA0E;IAC1E,uEAAuE;IACvE,+BAA+B;IAC/B,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,kEAA6C,CAAA;IAC7C,oEAA+C,CAAA;IAC/C,yEAAyE;IACzE,gEAA2C,CAAA;IAC3C;;;OAGG;IACH,8DAAyC,CAAA;IACzC,mFAAmF;IACnF,wEAAmD,CAAA;IACnD,oEAA+C,CAAA;IAC/C,gFAAgF;IAChF,sEAAiD,CAAA;IACjD,wEAAmD,CAAA;IACnD,0EAAqD,CAAA;IACrD,0EAAqD,CAAA;IACrD,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,8DAAyC,CAAA;IACzC,kFAA6D,CAAA;IAC7D,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;AAC/C,CAAC,EAnHW,iBAAiB,iCAAjB,iBAAiB,QAmH5B"}
@@ -9,7 +9,8 @@ exports.ORGANIZATION_ROLES = [
9
9
  role_enum_1.Roles.ORGANIZATION_BILLING_ADMIN,
10
10
  role_enum_1.Roles.ORGANIZATION_NEWSFEED_ADMIN,
11
11
  role_enum_1.Roles.ORGANIZATION_PARTNERSHIPS_ADMIN,
12
- role_enum_1.Roles.ORGANIZATION_RESPONSE_UNITS_ADMIN
12
+ role_enum_1.Roles.ORGANIZATION_RESPONSE_UNITS_ADMIN,
13
+ role_enum_1.Roles.ORGANIZATION_SUPPORT_ADMIN
13
14
  ];
14
15
  exports.CONTROL_CENTRE_ROLES = [
15
16
  role_enum_1.Roles.CONTROL_CENTRE_ADMIN,
@@ -1 +1 @@
1
- {"version":3,"file":"roles-by-scope.js","sourceRoot":"","sources":["../../../../../src/modules/role/constants/roles-by-scope.ts"],"names":[],"mappings":";;;AAAA,kDAA2C;AAE9B,QAAA,kBAAkB,GAAa;IACxC,iBAAK,CAAC,kBAAkB;IACxB,iBAAK,CAAC,kBAAkB;IACxB,iBAAK,CAAC,iBAAiB;IACvB,iBAAK,CAAC,0BAA0B;IAChC,iBAAK,CAAC,2BAA2B;IACjC,iBAAK,CAAC,+BAA+B;IACrC,iBAAK,CAAC,iCAAiC;CAC1C,CAAC;AAEW,QAAA,oBAAoB,GAAa;IAC1C,iBAAK,CAAC,oBAAoB;IAC1B,iBAAK,CAAC,mBAAmB;IACzB,iBAAK,CAAC,SAAS;IACf,iBAAK,CAAC,mCAAmC;CAC5C,CAAC;AAEW,QAAA,YAAY,GAAa;IAClC,iBAAK,CAAC,WAAW;CACpB,CAAC"}
1
+ {"version":3,"file":"roles-by-scope.js","sourceRoot":"","sources":["../../../../../src/modules/role/constants/roles-by-scope.ts"],"names":[],"mappings":";;;AAAA,kDAA2C;AAE9B,QAAA,kBAAkB,GAAa;IACxC,iBAAK,CAAC,kBAAkB;IACxB,iBAAK,CAAC,kBAAkB;IACxB,iBAAK,CAAC,iBAAiB;IACvB,iBAAK,CAAC,0BAA0B;IAChC,iBAAK,CAAC,2BAA2B;IACjC,iBAAK,CAAC,+BAA+B;IACrC,iBAAK,CAAC,iCAAiC;IACvC,iBAAK,CAAC,0BAA0B;CACnC,CAAC;AAEW,QAAA,oBAAoB,GAAa;IAC1C,iBAAK,CAAC,oBAAoB;IAC1B,iBAAK,CAAC,mBAAmB;IACzB,iBAAK,CAAC,SAAS;IACf,iBAAK,CAAC,mCAAmC;CAC5C,CAAC;AAEW,QAAA,YAAY,GAAa;IAClC,iBAAK,CAAC,WAAW;CACpB,CAAC"}
@@ -13,6 +13,12 @@ var Roles;
13
13
  Roles["ORGANIZATION_PARTNERSHIPS_ADMIN"] = "Organization:Partnerships-Admin";
14
14
  /** Manages response units and how they are tracked, across the organization. */
15
15
  Roles["ORGANIZATION_RESPONSE_UNITS_ADMIN"] = "Organization:Response-Units-Admin";
16
+ /**
17
+ * Runs the support desk for an organization: tickets, customer feedback and
18
+ * the desk's own configuration. Support and feedback are organization-level
19
+ * concerns, so the role is scoped there rather than to a control centre.
20
+ */
21
+ Roles["ORGANIZATION_SUPPORT_ADMIN"] = "Organization:Support-Admin";
16
22
  Roles["CONTROL_CENTRE_ADMIN"] = "Control-Centre:Admin";
17
23
  Roles["CONTROL_CENTRE_USER"] = "Control-Centre:User";
18
24
  /** The same job, confined to one control centre. */
@@ -1 +1 @@
1
- {"version":3,"file":"role.enum.js","sourceRoot":"","sources":["../../../../../src/modules/role/enums/role.enum.ts"],"names":[],"mappings":";;;AAAA,IAAY,KAiBX;AAjBD,WAAY,KAAK;IACb,oCAA2B,CAAA;IAC3B,kDAAyC,CAAA;IACzC,kDAAyC,CAAA;IACzC,gDAAuC,CAAA;IACvC,kEAAyD,CAAA;IACzD,oEAA2D,CAAA;IAC3D,0EAA0E;IAC1E,4EAAmE,CAAA;IACnE,gFAAgF;IAChF,gFAAuE,CAAA;IACvE,sDAA6C,CAAA;IAC7C,oDAA2C,CAAA;IAC3C,oDAAoD;IACpD,oFAA2E,CAAA;IAC3E,gCAAuB,CAAA;IACvB,oCAA2B,CAAA;AAC/B,CAAC,EAjBW,KAAK,qBAAL,KAAK,QAiBhB;AAED;;;;;;;;GAQG"}
1
+ {"version":3,"file":"role.enum.js","sourceRoot":"","sources":["../../../../../src/modules/role/enums/role.enum.ts"],"names":[],"mappings":";;;AAAA,IAAY,KAuBX;AAvBD,WAAY,KAAK;IACb,oCAA2B,CAAA;IAC3B,kDAAyC,CAAA;IACzC,kDAAyC,CAAA;IACzC,gDAAuC,CAAA;IACvC,kEAAyD,CAAA;IACzD,oEAA2D,CAAA;IAC3D,0EAA0E;IAC1E,4EAAmE,CAAA;IACnE,gFAAgF;IAChF,gFAAuE,CAAA;IACvE;;;;OAIG;IACH,kEAAyD,CAAA;IACzD,sDAA6C,CAAA;IAC7C,oDAA2C,CAAA;IAC3C,oDAAoD;IACpD,oFAA2E,CAAA;IAC3E,gCAAuB,CAAA;IACvB,oCAA2B,CAAA;AAC/B,CAAC,EAvBW,KAAK,qBAAL,KAAK,QAuBhB;AAED;;;;;;;;GAQG"}
@@ -84,7 +84,18 @@ export var PermissionActions;
84
84
  PermissionActions["CHANGE_PRIORITY_SUPPORT_TICKET"] = "change-priority:support-ticket";
85
85
  PermissionActions["CLOSE_SUPPORT_TICKET"] = "close:support-ticket";
86
86
  PermissionActions["REOPEN_SUPPORT_TICKET"] = "reopen:support-ticket";
87
+ /** Rate the support received on a resolved ticket. A customer action. */
88
+ PermissionActions["RATE_SUPPORT_TICKET"] = "rate:support-ticket";
89
+ /**
90
+ * One ticket's audit trail. Separate from reading the ticket: the trail
91
+ * names the agents who touched it and what they changed.
92
+ */
93
+ PermissionActions["READ_SUPPORT_AUDIT"] = "read:support-audit";
94
+ /** Submit customer feedback. A customer action, distinct from raising a ticket. */
95
+ PermissionActions["CREATE_SUPPORT_FEEDBACK"] = "create:support-feedback";
87
96
  PermissionActions["READ_SUPPORT_FEEDBACK"] = "read:support-feedback";
97
+ /** A customer answering in their OWN feedback thread, not an agent replying. */
98
+ PermissionActions["REPLY_SUPPORT_FEEDBACK"] = "reply:support-feedback";
88
99
  PermissionActions["REVIEW_SUPPORT_FEEDBACK"] = "review:support-feedback";
89
100
  PermissionActions["RESPOND_SUPPORT_FEEDBACK"] = "respond:support-feedback";
90
101
  PermissionActions["CONVERT_SUPPORT_FEEDBACK"] = "convert:support-feedback";
@@ -1 +1 @@
1
- {"version":3,"file":"permission-actions.enum.js","sourceRoot":"","sources":["../../../../../src/modules/permission/enums/permission-actions.enum.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,iBAwGX;AAxGD,WAAY,iBAAiB;IACzB,uBAAuB;IACvB,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;IAC3C,gEAA2C,CAAA;IAE3C,kBAAkB;IAClB,sDAAiC,CAAA;IACjC,kDAA6B,CAAA;IAC7B,sDAAiC,CAAA;IACjC,sDAAiC,CAAA;IACjC,wEAAwE;IACxE,mEAAmE;IACnE,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,2EAA2E;IAC3E,4EAA4E;IAC5E,qEAAqE;IACrE,uDAAuD;IACvD,wEAAmD,CAAA;IACnD,4EAAuD,CAAA;IAEvD,wBAAwB;IACxB,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAE/C,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,mBAAmB;IACnB,wDAAmC,CAAA;IACnC,oDAA+B,CAAA;IAC/B,wDAAmC,CAAA;IACnC,wDAAmC,CAAA;IACnC,oFAA+D,CAAA;IAC/D,gFAA2D,CAAA;IAC3D,oFAA+D,CAAA;IAC/D,oFAA+D,CAAA;IAE/D,uBAAuB;IACvB,kEAA6C,CAAA;IAC7C,8DAAyC,CAAA;IACzC,kEAA6C,CAAA;IAC7C,kEAA6C,CAAA;IAE7C,4EAA4E;IAC5E,wEAAwE;IACxE,6EAA6E;IAC7E,qDAAqD;IACrD,gGAA2E,CAAA;IAC3E,4FAAuE,CAAA;IACvE,gGAA2E,CAAA;IAC3E,gGAA2E,CAAA;IAC3E,sFAAiE,CAAA;IACjE,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,sFAAiE,CAAA;IACjE,sEAAiD,CAAA;IACjD,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,8EAAyD,CAAA;IAEzD,kBAAkB;IAClB,EAAE;IACF,2EAA2E;IAC3E,0EAA0E;IAC1E,uEAAuE;IACvE,+BAA+B;IAC/B,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,kEAA6C,CAAA;IAC7C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,wEAAmD,CAAA;IACnD,0EAAqD,CAAA;IACrD,0EAAqD,CAAA;IACrD,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,8DAAyC,CAAA;IACzC,kFAA6D,CAAA;IAC7D,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;AAC/C,CAAC,EAxGW,iBAAiB,KAAjB,iBAAiB,QAwG5B"}
1
+ {"version":3,"file":"permission-actions.enum.js","sourceRoot":"","sources":["../../../../../src/modules/permission/enums/permission-actions.enum.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,iBAmHX;AAnHD,WAAY,iBAAiB;IACzB,uBAAuB;IACvB,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;IAC3C,gEAA2C,CAAA;IAE3C,kBAAkB;IAClB,sDAAiC,CAAA;IACjC,kDAA6B,CAAA;IAC7B,sDAAiC,CAAA;IACjC,sDAAiC,CAAA;IACjC,wEAAwE;IACxE,mEAAmE;IACnE,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,wEAAmD,CAAA;IACnD,2EAA2E;IAC3E,4EAA4E;IAC5E,qEAAqE;IACrE,uDAAuD;IACvD,wEAAmD,CAAA;IACnD,4EAAuD,CAAA;IAEvD,wBAAwB;IACxB,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAE/C,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,eAAe;IACf,gDAA2B,CAAA;IAC3B,4CAAuB,CAAA;IACvB,gDAA2B,CAAA;IAC3B,gDAA2B,CAAA;IAE3B,mBAAmB;IACnB,wDAAmC,CAAA;IACnC,oDAA+B,CAAA;IAC/B,wDAAmC,CAAA;IACnC,wDAAmC,CAAA;IACnC,oFAA+D,CAAA;IAC/D,gFAA2D,CAAA;IAC3D,oFAA+D,CAAA;IAC/D,oFAA+D,CAAA;IAE/D,uBAAuB;IACvB,kEAA6C,CAAA;IAC7C,8DAAyC,CAAA;IACzC,kEAA6C,CAAA;IAC7C,kEAA6C,CAAA;IAE7C,4EAA4E;IAC5E,wEAAwE;IACxE,6EAA6E;IAC7E,qDAAqD;IACrD,gGAA2E,CAAA;IAC3E,4FAAuE,CAAA;IACvE,gGAA2E,CAAA;IAC3E,gGAA2E,CAAA;IAC3E,sFAAiE,CAAA;IACjE,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,sFAAiE,CAAA;IACjE,sEAAiD,CAAA;IACjD,oEAA+C,CAAA;IAC/C,0EAAqD,CAAA;IACrD,8EAAyD,CAAA;IAEzD,kBAAkB;IAClB,EAAE;IACF,2EAA2E;IAC3E,0EAA0E;IAC1E,uEAAuE;IACvE,+BAA+B;IAC/B,oEAA+C,CAAA;IAC/C,gEAA2C,CAAA;IAC3C,oEAA+C,CAAA;IAC/C,oEAA+C,CAAA;IAC/C,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,kFAA6D,CAAA;IAC7D,sFAAiE,CAAA;IACjE,kEAA6C,CAAA;IAC7C,oEAA+C,CAAA;IAC/C,yEAAyE;IACzE,gEAA2C,CAAA;IAC3C;;;OAGG;IACH,8DAAyC,CAAA;IACzC,mFAAmF;IACnF,wEAAmD,CAAA;IACnD,oEAA+C,CAAA;IAC/C,gFAAgF;IAChF,sEAAiD,CAAA;IACjD,wEAAmD,CAAA;IACnD,0EAAqD,CAAA;IACrD,0EAAqD,CAAA;IACrD,kEAA6C,CAAA;IAC7C,gEAA2C,CAAA;IAC3C,8DAAyC,CAAA;IACzC,kFAA6D,CAAA;IAC7D,gEAA2C,CAAA;IAC3C,4DAAuC,CAAA;IACvC,gEAA2C,CAAA;AAC/C,CAAC,EAnHW,iBAAiB,KAAjB,iBAAiB,QAmH5B"}
@@ -6,7 +6,8 @@ export const ORGANIZATION_ROLES = [
6
6
  Roles.ORGANIZATION_BILLING_ADMIN,
7
7
  Roles.ORGANIZATION_NEWSFEED_ADMIN,
8
8
  Roles.ORGANIZATION_PARTNERSHIPS_ADMIN,
9
- Roles.ORGANIZATION_RESPONSE_UNITS_ADMIN
9
+ Roles.ORGANIZATION_RESPONSE_UNITS_ADMIN,
10
+ Roles.ORGANIZATION_SUPPORT_ADMIN
10
11
  ];
11
12
  export const CONTROL_CENTRE_ROLES = [
12
13
  Roles.CONTROL_CENTRE_ADMIN,
@@ -1 +1 @@
1
- {"version":3,"file":"roles-by-scope.js","sourceRoot":"","sources":["../../../../../src/modules/role/constants/roles-by-scope.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,oBAAoB,CAAC;AAE3C,MAAM,CAAC,MAAM,kBAAkB,GAAa;IACxC,KAAK,CAAC,kBAAkB;IACxB,KAAK,CAAC,kBAAkB;IACxB,KAAK,CAAC,iBAAiB;IACvB,KAAK,CAAC,0BAA0B;IAChC,KAAK,CAAC,2BAA2B;IACjC,KAAK,CAAC,+BAA+B;IACrC,KAAK,CAAC,iCAAiC;CAC1C,CAAC;AAEF,MAAM,CAAC,MAAM,oBAAoB,GAAa;IAC1C,KAAK,CAAC,oBAAoB;IAC1B,KAAK,CAAC,mBAAmB;IACzB,KAAK,CAAC,SAAS;IACf,KAAK,CAAC,mCAAmC;CAC5C,CAAC;AAEF,MAAM,CAAC,MAAM,YAAY,GAAa;IAClC,KAAK,CAAC,WAAW;CACpB,CAAC"}
1
+ {"version":3,"file":"roles-by-scope.js","sourceRoot":"","sources":["../../../../../src/modules/role/constants/roles-by-scope.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,KAAK,EAAE,MAAM,oBAAoB,CAAC;AAE3C,MAAM,CAAC,MAAM,kBAAkB,GAAa;IACxC,KAAK,CAAC,kBAAkB;IACxB,KAAK,CAAC,kBAAkB;IACxB,KAAK,CAAC,iBAAiB;IACvB,KAAK,CAAC,0BAA0B;IAChC,KAAK,CAAC,2BAA2B;IACjC,KAAK,CAAC,+BAA+B;IACrC,KAAK,CAAC,iCAAiC;IACvC,KAAK,CAAC,0BAA0B;CACnC,CAAC;AAEF,MAAM,CAAC,MAAM,oBAAoB,GAAa;IAC1C,KAAK,CAAC,oBAAoB;IAC1B,KAAK,CAAC,mBAAmB;IACzB,KAAK,CAAC,SAAS;IACf,KAAK,CAAC,mCAAmC;CAC5C,CAAC;AAEF,MAAM,CAAC,MAAM,YAAY,GAAa;IAClC,KAAK,CAAC,WAAW;CACpB,CAAC"}
@@ -10,6 +10,12 @@ export var Roles;
10
10
  Roles["ORGANIZATION_PARTNERSHIPS_ADMIN"] = "Organization:Partnerships-Admin";
11
11
  /** Manages response units and how they are tracked, across the organization. */
12
12
  Roles["ORGANIZATION_RESPONSE_UNITS_ADMIN"] = "Organization:Response-Units-Admin";
13
+ /**
14
+ * Runs the support desk for an organization: tickets, customer feedback and
15
+ * the desk's own configuration. Support and feedback are organization-level
16
+ * concerns, so the role is scoped there rather than to a control centre.
17
+ */
18
+ Roles["ORGANIZATION_SUPPORT_ADMIN"] = "Organization:Support-Admin";
13
19
  Roles["CONTROL_CENTRE_ADMIN"] = "Control-Centre:Admin";
14
20
  Roles["CONTROL_CENTRE_USER"] = "Control-Centre:User";
15
21
  /** The same job, confined to one control centre. */
@@ -1 +1 @@
1
- {"version":3,"file":"role.enum.js","sourceRoot":"","sources":["../../../../../src/modules/role/enums/role.enum.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,KAiBX;AAjBD,WAAY,KAAK;IACb,oCAA2B,CAAA;IAC3B,kDAAyC,CAAA;IACzC,kDAAyC,CAAA;IACzC,gDAAuC,CAAA;IACvC,kEAAyD,CAAA;IACzD,oEAA2D,CAAA;IAC3D,0EAA0E;IAC1E,4EAAmE,CAAA;IACnE,gFAAgF;IAChF,gFAAuE,CAAA;IACvE,sDAA6C,CAAA;IAC7C,oDAA2C,CAAA;IAC3C,oDAAoD;IACpD,oFAA2E,CAAA;IAC3E,gCAAuB,CAAA;IACvB,oCAA2B,CAAA;AAC/B,CAAC,EAjBW,KAAK,KAAL,KAAK,QAiBhB;AAED;;;;;;;;GAQG"}
1
+ {"version":3,"file":"role.enum.js","sourceRoot":"","sources":["../../../../../src/modules/role/enums/role.enum.ts"],"names":[],"mappings":"AAAA,MAAM,CAAN,IAAY,KAuBX;AAvBD,WAAY,KAAK;IACb,oCAA2B,CAAA;IAC3B,kDAAyC,CAAA;IACzC,kDAAyC,CAAA;IACzC,gDAAuC,CAAA;IACvC,kEAAyD,CAAA;IACzD,oEAA2D,CAAA;IAC3D,0EAA0E;IAC1E,4EAAmE,CAAA;IACnE,gFAAgF;IAChF,gFAAuE,CAAA;IACvE;;;;OAIG;IACH,kEAAyD,CAAA;IACzD,sDAA6C,CAAA;IAC7C,oDAA2C,CAAA;IAC3C,oDAAoD;IACpD,oFAA2E,CAAA;IAC3E,gCAAuB,CAAA;IACvB,oCAA2B,CAAA;AAC/B,CAAC,EAvBW,KAAK,KAAL,KAAK,QAuBhB;AAED;;;;;;;;GAQG"}
@@ -60,7 +60,18 @@ export declare enum PermissionActions {
60
60
  CHANGE_PRIORITY_SUPPORT_TICKET = "change-priority:support-ticket",
61
61
  CLOSE_SUPPORT_TICKET = "close:support-ticket",
62
62
  REOPEN_SUPPORT_TICKET = "reopen:support-ticket",
63
+ /** Rate the support received on a resolved ticket. A customer action. */
64
+ RATE_SUPPORT_TICKET = "rate:support-ticket",
65
+ /**
66
+ * One ticket's audit trail. Separate from reading the ticket: the trail
67
+ * names the agents who touched it and what they changed.
68
+ */
69
+ READ_SUPPORT_AUDIT = "read:support-audit",
70
+ /** Submit customer feedback. A customer action, distinct from raising a ticket. */
71
+ CREATE_SUPPORT_FEEDBACK = "create:support-feedback",
63
72
  READ_SUPPORT_FEEDBACK = "read:support-feedback",
73
+ /** A customer answering in their OWN feedback thread, not an agent replying. */
74
+ REPLY_SUPPORT_FEEDBACK = "reply:support-feedback",
64
75
  REVIEW_SUPPORT_FEEDBACK = "review:support-feedback",
65
76
  RESPOND_SUPPORT_FEEDBACK = "respond:support-feedback",
66
77
  CONVERT_SUPPORT_FEEDBACK = "convert:support-feedback",
@@ -9,6 +9,12 @@ export declare enum Roles {
9
9
  ORGANIZATION_PARTNERSHIPS_ADMIN = "Organization:Partnerships-Admin",
10
10
  /** Manages response units and how they are tracked, across the organization. */
11
11
  ORGANIZATION_RESPONSE_UNITS_ADMIN = "Organization:Response-Units-Admin",
12
+ /**
13
+ * Runs the support desk for an organization: tickets, customer feedback and
14
+ * the desk's own configuration. Support and feedback are organization-level
15
+ * concerns, so the role is scoped there rather than to a control centre.
16
+ */
17
+ ORGANIZATION_SUPPORT_ADMIN = "Organization:Support-Admin",
12
18
  CONTROL_CENTRE_ADMIN = "Control-Centre:Admin",
13
19
  CONTROL_CENTRE_USER = "Control-Centre:User",
14
20
  /** The same job, confined to one control centre. */
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "clarion-shared-types",
3
- "version": "1.0.96",
3
+ "version": "1.0.97",
4
4
  "main": "dist/cjs/index.js",
5
5
  "module": "dist/esm/index.js",
6
6
  "types": "dist/types/index.d.ts",