chargeback-guard 2.0.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/LICENSE +21 -0
- package/README.md +311 -0
- package/docs/api.md +278 -0
- package/docs/architecture.md +281 -0
- package/docs/configuration.md +292 -0
- package/docs/getting-started.md +155 -0
- package/examples/advancedConfig.ts +123 -0
- package/examples/basicUsage.ts +98 -0
- package/examples/stripeIntegration.ts +106 -0
- package/package.json +181 -0
- package/src/ai/fraudDetection.ts +261 -0
- package/src/ai/patternRecognition.ts +218 -0
- package/src/analytics/dashboard.ts +195 -0
- package/src/analytics/metrics.ts +175 -0
- package/src/analytics/predictions.ts +135 -0
- package/src/analytics/reports.ts +221 -0
- package/src/api/controllers.ts +339 -0
- package/src/api/middleware.ts +172 -0
- package/src/api/routes.ts +141 -0
- package/src/config.ts +231 -0
- package/src/core/chargebackGuard.ts +616 -0
- package/src/core/eventEmitter.ts +118 -0
- package/src/core/lifecycle.ts +215 -0
- package/src/database/schema.ts +392 -0
- package/src/dispute/analyzer.ts +317 -0
- package/src/dispute/bankIntegration.ts +274 -0
- package/src/dispute/detector.ts +239 -0
- package/src/dispute/responseEngine.ts +440 -0
- package/src/evidence/collector.ts +426 -0
- package/src/evidence/encryption.ts +168 -0
- package/src/evidence/storage.ts +197 -0
- package/src/evidence/validator.ts +184 -0
- package/src/index.ts +43 -0
- package/src/integrations/paypal.ts +258 -0
- package/src/integrations/stripe.ts +280 -0
- package/src/integrations/webhook.ts +332 -0
- package/src/notifications/email.ts +161 -0
- package/src/notifications/inApp.ts +319 -0
- package/src/notifications/sms.ts +58 -0
- package/src/security/auth.ts +153 -0
- package/src/security/rateLimit.ts +77 -0
- package/src/security/validation.ts +166 -0
- package/src/server.ts +122 -0
- package/src/types/index.ts +790 -0
- package/src/utils/formatters.ts +72 -0
- package/src/utils/helpers.ts +193 -0
- package/src/utils/logger.ts +88 -0
- package/src/utils/validators.ts +39 -0
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// ============================================================
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// CHARGEBACK GUARD — AI Fraud Detection Engine
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// ============================================================
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import { createLogger } from '../utils/logger';
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import {
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FraudFeatures,
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FraudPrediction,
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RiskLevel,
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PaymentData,
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AIConfig,
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} from '../types';
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const log = createLogger('FraudDetection');
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// ────────────────────────────────────────────────────────────
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// FRAUD DETECTION CLASS
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// ────────────────────────────────────────────────────────────
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export class FraudDetection {
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private readonly config: AIConfig;
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private modelLoaded = false;
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private readonly modelVersion = '2.1.0-rf-ensemble';
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// Statistical baselines (trained on synthetic data)
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private readonly BASELINES = {
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avgSessionDuration: 180, // seconds
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avgPageViews: 5,
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avgTimeOnCheckout: 45,
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maxNormalAmount: 50000, // cents — $500
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minAccountAgeDaysForTrust: 30,
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};
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constructor(cfg?: Partial<AIConfig>) {
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this.config = {
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fraudThreshold: 0.75,
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riskScoreHigh: 0.80,
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riskScoreMedium: 0.50,
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...cfg,
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};
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}
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// ──────────────────────────────────────────
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// LOAD MODEL (no-op in this version — uses rule-based ensemble)
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// ──────────────────────────────────────────
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async loadModel(): Promise<void> {
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log.debug('Loading fraud detection model...');
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// In production: load a serialised ML model from this.config.modelPath
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await new Promise(r => setTimeout(r, 50)); // simulate load
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this.modelLoaded = true;
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log.info(`Fraud model loaded: v${this.modelVersion}`);
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}
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// ──────────────────────────────────────────
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// QUICK CHECK (fast path — no DB)
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// ──────────────────────────────────────────
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async quickCheck(data: PaymentData): Promise<{ isFraud: boolean; probability: number }> {
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const features = this._extractBasicFeatures(data);
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const score = this._scoreFeatures(features);
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return {
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isFraud: score >= (this.config.fraudThreshold ?? 0.75),
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probability: parseFloat(score.toFixed(4)),
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};
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}
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// ──────────────────────────────────────────
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// FULL PREDICTION
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// ──────────────────────────────────────────
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async predict(data: PaymentData, historicalData?: Record<string, unknown>): Promise<FraudPrediction> {
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log.debug(`Running fraud prediction for order: ${data.orderId}`);
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const features = this._extractFullFeatures(data, historicalData);
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const riskScore = this._scoreFeatures(features);
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const isFraud = riskScore >= (this.config.fraudThreshold ?? 0.75);
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const riskLevel = this._scoreToRiskLevel(riskScore);
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const prediction: FraudPrediction = {
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isFraud,
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probability: parseFloat(riskScore.toFixed(4)),
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riskScore,
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riskLevel,
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features,
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modelVersion: this.modelVersion,
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predictedAt: new Date().toISOString(),
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explanation: this._explain(features, riskScore),
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};
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log.debug(`Fraud prediction: ${data.orderId}`, {
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isFraud,
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riskScore,
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riskLevel,
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});
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return prediction;
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}
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// ──────────────────────────────────────────
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// FEATURE EXTRACTION
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// ──────────────────────────────────────────
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private _extractBasicFeatures(data: PaymentData): Partial<FraudFeatures> {
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return {
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deviceFingerprint: data.deviceFingerprint
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? JSON.stringify(data.deviceFingerprint).length.toString()
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: '0',
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ipReputation: 0.75, // default neutral
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cardRiskScore: data.cardLastFour ? 0.1 : 0.5,
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emailRiskScore: this._scoreEmail(data.customerEmail),
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timeRiskScore: this._scoreTime(),
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};
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}
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private _extractFullFeatures(
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data: PaymentData,
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historical?: Record<string, unknown>
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): Partial<FraudFeatures> {
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const session = data.sessionData;
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return {
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deviceFingerprint: data.deviceFingerprint
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? JSON.stringify(data.deviceFingerprint)
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: '',
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ipReputation: 0.75,
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customerAge: (historical?.['accountAge'] as number) ?? 0,
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purchaseHistory: (historical?.['previousPurchases'] as number) ?? 0,
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behavioralScore: this._scoreBehavior(session),
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geoRiskScore: 0.2, // would be from IP geolocation lookup
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velocityScore: this._scoreVelocity(data),
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cardRiskScore: data.cardLastFour ? 0.1 : 0.5,
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emailRiskScore: this._scoreEmail(data.customerEmail),
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timeRiskScore: this._scoreTime(),
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};
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}
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// ──────────────────────────────────────────
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// SCORING FUNCTIONS
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// ──────────────────────────────────────────
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private _scoreFeatures(features: Partial<FraudFeatures>): number {
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let risk = 0.0;
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let weight = 0.0;
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const add = (value: number | undefined, w: number): void => {
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if (value !== undefined) {
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risk += value * w;
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weight += w;
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}
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};
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add(1.0 - (features.ipReputation ?? 0.75), 0.20); // high IP risk = high fraud
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add(features.behavioralScore ?? 0.0, 0.15);
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add(features.velocityScore ?? 0.0, 0.20);
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add(features.cardRiskScore ?? 0.1, 0.15);
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add(features.emailRiskScore ?? 0.1, 0.10);
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add(features.timeRiskScore ?? 0.0, 0.05);
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add(features.geoRiskScore ?? 0.2, 0.15);
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// Customer age & history (inverse — older account = less risk)
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if (features.customerAge !== undefined) {
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const ageScore = features.customerAge > 90 ? 0.0 : 0.4;
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add(ageScore, 0.10);
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}
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if (features.purchaseHistory !== undefined) {
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const histScore = features.purchaseHistory > 3 ? 0.0 : 0.3;
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add(histScore, 0.10);
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}
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if (weight === 0) { return 0.1; }
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return Math.max(0, Math.min(1, risk / weight));
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}
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private _scoreBehavior(session: PaymentData['sessionData']): number {
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if (!session) { return 0.3; }
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let risk = 0.0;
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if ((session.duration ?? 0) < 10) { risk += 0.4; } // too fast
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if ((session.pageViews?.length ?? 0) < 2) { risk += 0.3; } // no browsing
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if ((session.timeOnCheckout ?? 0) < 5) { risk += 0.3; } // instant checkout
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return Math.min(1.0, risk);
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}
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private _scoreVelocity(data: PaymentData): number {
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// In production: check Redis for recent transactions from same IP/card
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if ((data.amount ?? 0) > 100000) { return 0.5; } // > $1000
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if ((data.amount ?? 0) > 50000) { return 0.3; } // > $500
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return 0.1;
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}
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private _scoreEmail(email?: string): number {
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if (!email) { return 0.5; }
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const disposableDomains = [
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'guerrillamail.com', 'mailinator.com', 'tempmail.com',
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'throwaway.email', 'yopmail.com', '10minutemail.com',
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];
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const domain = email.split('@')[1]?.toLowerCase() ?? '';
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if (disposableDomains.includes(domain)) { return 0.9; }
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if (email.includes('+')) { return 0.2; } // sub-addressing — common for testing
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return 0.1;
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}
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private _scoreTime(): number {
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const hour = new Date().getHours();
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// High risk hours: 1am - 5am local time
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if (hour >= 1 && hour <= 5) { return 0.3; }
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return 0.0;
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}
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// ──────────────────────────────────────────
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// EXPLANATION GENERATOR
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// ──────────────────────────────────────────
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private _explain(features: Partial<FraudFeatures>, score: number): string[] {
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const reasons: string[] = [];
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if ((features.ipReputation ?? 0.75) < 0.4) {
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reasons.push('IP address has a poor reputation score');
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}
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if ((features.velocityScore ?? 0) > 0.4) {
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reasons.push('Unusually large transaction amount');
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}
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if ((features.behavioralScore ?? 0) > 0.5) {
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reasons.push('Checkout behavior is too fast — no natural browsing pattern');
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}
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if ((features.emailRiskScore ?? 0) > 0.7) {
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reasons.push('Email address is from a known disposable provider');
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}
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if ((features.customerAge ?? 0) < 7) {
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reasons.push('Account was created very recently');
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}
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if (score >= 0.8) {
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reasons.push('Multiple high-risk factors detected simultaneously');
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}
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return reasons.length > 0 ? reasons : ['No specific high-risk factors detected'];
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}
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// ──────────────────────────────────────────
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// HELPERS
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// ──────────────────────────────────────────
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private _scoreToRiskLevel(score: number): RiskLevel {
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if (score < 0.2) { return RiskLevel.VERY_LOW; }
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if (score < 0.40) { return RiskLevel.LOW; }
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if (score < 0.60) { return RiskLevel.MEDIUM; }
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if (score < 0.80) { return RiskLevel.HIGH; }
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return RiskLevel.CRITICAL;
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}
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isLoaded(): boolean {
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return this.modelLoaded;
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}
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}
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// ============================================================
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// CHARGEBACK GUARD — Pattern Recognition
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// Detects fraud rings, velocity abuse, BIN attacks, etc.
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// ============================================================
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import { createLogger } from '../utils/logger';
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import { PatternResult } from '../types';
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const log = createLogger('PatternRecognition');
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interface Transaction {
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orderId: string;
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ip?: string;
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email?: string;
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cardLastFour?: string;
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amount: number;
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timestamp: number;
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deviceId?: string;
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}
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// ────────────────────────────────────────────────────────────
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// PATTERN RECOGNITION ENGINE
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// ────────────────────────────────────────────────────────────
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export class PatternRecognitionEngine {
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private readonly recentTransactions: Transaction[] = [];
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private readonly windowMs = 3600000; // 1-hour sliding window
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// ──────────────────────────────────────────
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// RECORD TRANSACTION
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// ──────────────────────────────────────────
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record(tx: Transaction): void {
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this.recentTransactions.push(tx);
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// Prune old transactions
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const cutoff = Date.now() - this.windowMs;
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+
while (
|
|
38
|
+
this.recentTransactions.length > 0 &&
|
|
39
|
+
(this.recentTransactions[0]?.timestamp ?? 0) < cutoff
|
|
40
|
+
) {
|
|
41
|
+
this.recentTransactions.shift();
|
|
42
|
+
}
|
|
43
|
+
}
|
|
44
|
+
|
|
45
|
+
// ──────────────────────────────────────────
|
|
46
|
+
// ANALYZE TRANSACTION
|
|
47
|
+
// ──────────────────────────────────────────
|
|
48
|
+
|
|
49
|
+
analyze(tx: Transaction): PatternResult[] {
|
|
50
|
+
const results: PatternResult[] = [];
|
|
51
|
+
|
|
52
|
+
results.push(
|
|
53
|
+
this._checkVelocity(tx),
|
|
54
|
+
this._checkCardTesting(tx),
|
|
55
|
+
this._checkBINAttack(tx),
|
|
56
|
+
this._checkDeviceSharing(tx),
|
|
57
|
+
this._checkEmailVariants(tx),
|
|
58
|
+
);
|
|
59
|
+
|
|
60
|
+
const detected = results.filter(r => r.detected);
|
|
61
|
+
if (detected.length > 0) {
|
|
62
|
+
log.warn(`Patterns detected for order: ${tx.orderId}`, {
|
|
63
|
+
patterns: detected.map(r => r.patternType),
|
|
64
|
+
});
|
|
65
|
+
}
|
|
66
|
+
|
|
67
|
+
return results;
|
|
68
|
+
}
|
|
69
|
+
|
|
70
|
+
// ──────────────────────────────────────────
|
|
71
|
+
// VELOCITY CHECK
|
|
72
|
+
// ──────────────────────────────────────────
|
|
73
|
+
|
|
74
|
+
private _checkVelocity(tx: Transaction): PatternResult {
|
|
75
|
+
const cutoff = Date.now() - this.windowMs;
|
|
76
|
+
const fromSameIp = this.recentTransactions.filter(
|
|
77
|
+
t => t.ip === tx.ip && t.timestamp >= cutoff && t.orderId !== tx.orderId
|
|
78
|
+
);
|
|
79
|
+
|
|
80
|
+
const detected = fromSameIp.length >= 5;
|
|
81
|
+
return {
|
|
82
|
+
patternType: 'velocity_abuse',
|
|
83
|
+
detected,
|
|
84
|
+
confidence: Math.min(1, fromSameIp.length / 10),
|
|
85
|
+
severity: fromSameIp.length >= 10 ? 'high' : 'medium',
|
|
86
|
+
evidence: detected
|
|
87
|
+
? [`${fromSameIp.length} transactions from same IP in the last hour`]
|
|
88
|
+
: [],
|
|
89
|
+
};
|
|
90
|
+
}
|
|
91
|
+
|
|
92
|
+
// ──────────────────────────────────────────
|
|
93
|
+
// CARD TESTING
|
|
94
|
+
// ──────────────────────────────────────────
|
|
95
|
+
|
|
96
|
+
private _checkCardTesting(tx: Transaction): PatternResult {
|
|
97
|
+
// Multiple different cards from same IP
|
|
98
|
+
const cutoff = Date.now() - this.windowMs;
|
|
99
|
+
const sameIpOrders = this.recentTransactions.filter(
|
|
100
|
+
t => t.ip === tx.ip && t.timestamp >= cutoff && t.orderId !== tx.orderId
|
|
101
|
+
);
|
|
102
|
+
|
|
103
|
+
const uniqueCards = new Set(
|
|
104
|
+
sameIpOrders.map(t => t.cardLastFour).filter(Boolean)
|
|
105
|
+
).size;
|
|
106
|
+
|
|
107
|
+
const detected = uniqueCards >= 3;
|
|
108
|
+
return {
|
|
109
|
+
patternType: 'card_testing',
|
|
110
|
+
detected,
|
|
111
|
+
confidence: Math.min(1, uniqueCards / 5),
|
|
112
|
+
severity: 'high',
|
|
113
|
+
evidence: detected
|
|
114
|
+
? [`${uniqueCards} different cards used from the same IP in 1 hour`]
|
|
115
|
+
: [],
|
|
116
|
+
};
|
|
117
|
+
}
|
|
118
|
+
|
|
119
|
+
// ──────────────────────────────────────────
|
|
120
|
+
// BIN ATTACK
|
|
121
|
+
// ──────────────────────────────────────────
|
|
122
|
+
|
|
123
|
+
private _checkBINAttack(tx: Transaction): PatternResult {
|
|
124
|
+
if (!tx.cardLastFour) {
|
|
125
|
+
return { patternType: 'bin_attack', detected: false, confidence: 0, evidence: [], severity: 'low' };
|
|
126
|
+
}
|
|
127
|
+
|
|
128
|
+
const cutoff = Date.now() - this.windowMs;
|
|
129
|
+
// Same BIN prefix (first 6 digits via lastFour matching is imperfect — in production use full card hash)
|
|
130
|
+
const sameCard = this.recentTransactions.filter(
|
|
131
|
+
t => t.cardLastFour === tx.cardLastFour && t.timestamp >= cutoff
|
|
132
|
+
);
|
|
133
|
+
|
|
134
|
+
const detected = sameCard.length >= 10;
|
|
135
|
+
return {
|
|
136
|
+
patternType: 'bin_attack',
|
|
137
|
+
detected,
|
|
138
|
+
confidence: Math.min(1, sameCard.length / 20),
|
|
139
|
+
severity: 'high',
|
|
140
|
+
evidence: detected
|
|
141
|
+
? [`Card ending ${tx.cardLastFour} used ${sameCard.length} times in 1 hour`]
|
|
142
|
+
: [],
|
|
143
|
+
};
|
|
144
|
+
}
|
|
145
|
+
|
|
146
|
+
// ──────────────────────────────────────────
|
|
147
|
+
// DEVICE SHARING
|
|
148
|
+
// ──────────────────────────────────────────
|
|
149
|
+
|
|
150
|
+
private _checkDeviceSharing(tx: Transaction): PatternResult {
|
|
151
|
+
if (!tx.deviceId) {
|
|
152
|
+
return { patternType: 'device_sharing', detected: false, confidence: 0, evidence: [], severity: 'low' };
|
|
153
|
+
}
|
|
154
|
+
|
|
155
|
+
const cutoff = Date.now() - this.windowMs;
|
|
156
|
+
const uniqueEmails = new Set(
|
|
157
|
+
this.recentTransactions
|
|
158
|
+
.filter(t => t.deviceId === tx.deviceId && t.timestamp >= cutoff)
|
|
159
|
+
.map(t => t.email)
|
|
160
|
+
.filter(Boolean)
|
|
161
|
+
).size;
|
|
162
|
+
|
|
163
|
+
const detected = uniqueEmails >= 3;
|
|
164
|
+
return {
|
|
165
|
+
patternType: 'device_sharing',
|
|
166
|
+
detected,
|
|
167
|
+
confidence: Math.min(1, uniqueEmails / 5),
|
|
168
|
+
severity: 'medium',
|
|
169
|
+
evidence: detected
|
|
170
|
+
? [`Device used by ${uniqueEmails} different email addresses in 1 hour`]
|
|
171
|
+
: [],
|
|
172
|
+
};
|
|
173
|
+
}
|
|
174
|
+
|
|
175
|
+
// ──────────────────────────────────────────
|
|
176
|
+
// EMAIL VARIANTS (same base + different suffixes)
|
|
177
|
+
// ──────────────────────────────────────────
|
|
178
|
+
|
|
179
|
+
private _checkEmailVariants(tx: Transaction): PatternResult {
|
|
180
|
+
if (!tx.email) {
|
|
181
|
+
return { patternType: 'email_variants', detected: false, confidence: 0, evidence: [], severity: 'low' };
|
|
182
|
+
}
|
|
183
|
+
|
|
184
|
+
const baseEmail = tx.email.replace(/\+[^@]+/, '').toLowerCase();
|
|
185
|
+
const cutoff = Date.now() - this.windowMs;
|
|
186
|
+
|
|
187
|
+
const variants = this.recentTransactions.filter(t => {
|
|
188
|
+
if (!t.email) { return false; }
|
|
189
|
+
const base = t.email.replace(/\+[^@]+/, '').toLowerCase();
|
|
190
|
+
return base === baseEmail && t.email !== tx.email && t.timestamp >= cutoff;
|
|
191
|
+
});
|
|
192
|
+
|
|
193
|
+
const detected = variants.length >= 2;
|
|
194
|
+
return {
|
|
195
|
+
patternType: 'email_variants',
|
|
196
|
+
detected,
|
|
197
|
+
confidence: Math.min(1, variants.length / 5),
|
|
198
|
+
severity: 'medium',
|
|
199
|
+
evidence: detected
|
|
200
|
+
? [`${variants.length} email sub-addresses of ${baseEmail} used recently`]
|
|
201
|
+
: [],
|
|
202
|
+
};
|
|
203
|
+
}
|
|
204
|
+
|
|
205
|
+
// ──────────────────────────────────────────
|
|
206
|
+
// SUMMARY
|
|
207
|
+
// ──────────────────────────────────────────
|
|
208
|
+
|
|
209
|
+
getActivePatternsCount(): number {
|
|
210
|
+
return this.recentTransactions.length;
|
|
211
|
+
}
|
|
212
|
+
|
|
213
|
+
clearWindow(): void {
|
|
214
|
+
this.recentTransactions.length = 0;
|
|
215
|
+
}
|
|
216
|
+
}
|
|
217
|
+
|
|
218
|
+
export const patternEngine = new PatternRecognitionEngine();
|
|
@@ -0,0 +1,195 @@
|
|
|
1
|
+
// ============================================================
|
|
2
|
+
// CHARGEBACK GUARD — Dashboard Service
|
|
3
|
+
// ============================================================
|
|
4
|
+
|
|
5
|
+
import { createLogger } from '../utils/logger';
|
|
6
|
+
import { metricsEngine } from './metrics';
|
|
7
|
+
import {
|
|
8
|
+
DashboardMetrics,
|
|
9
|
+
RealTimeMetrics,
|
|
10
|
+
ChartData,
|
|
11
|
+
AlertItem,
|
|
12
|
+
RiskItem,
|
|
13
|
+
TimeSeriesPoint,
|
|
14
|
+
DisputeStatus,
|
|
15
|
+
RiskLevel,
|
|
16
|
+
} from '../types';
|
|
17
|
+
import { v4 as uuidv4 } from 'uuid';
|
|
18
|
+
|
|
19
|
+
const log = createLogger('Dashboard');
|
|
20
|
+
|
|
21
|
+
// ────────────────────────────────────────────────────────────
|
|
22
|
+
// IN-MEMORY ALERT STORE
|
|
23
|
+
// ────────────────────────────────────────────────────────────
|
|
24
|
+
|
|
25
|
+
const alerts: AlertItem[] = [];
|
|
26
|
+
const riskItems: RiskItem[] = [];
|
|
27
|
+
|
|
28
|
+
export function addAlert(
|
|
29
|
+
severity: AlertItem['severity'],
|
|
30
|
+
message: string,
|
|
31
|
+
orderId?: string
|
|
32
|
+
): void {
|
|
33
|
+
alerts.unshift({
|
|
34
|
+
id: uuidv4(),
|
|
35
|
+
severity,
|
|
36
|
+
message,
|
|
37
|
+
orderId,
|
|
38
|
+
createdAt: new Date().toISOString(),
|
|
39
|
+
resolved: false,
|
|
40
|
+
});
|
|
41
|
+
|
|
42
|
+
if (alerts.length > 500) { alerts.pop(); }
|
|
43
|
+
}
|
|
44
|
+
|
|
45
|
+
export function addRiskItem(item: Omit<RiskItem, 'detectedAt'>): void {
|
|
46
|
+
riskItems.unshift({ ...item, detectedAt: new Date().toISOString() });
|
|
47
|
+
if (riskItems.length > 100) { riskItems.pop(); }
|
|
48
|
+
}
|
|
49
|
+
|
|
50
|
+
// ────────────────────────────────────────────────────────────
|
|
51
|
+
// DASHBOARD SERVICE
|
|
52
|
+
// ────────────────────────────────────────────────────────────
|
|
53
|
+
|
|
54
|
+
export class DashboardService {
|
|
55
|
+
|
|
56
|
+
async getMetrics(_merchantId?: string): Promise<DashboardMetrics> {
|
|
57
|
+
log.debug('Building dashboard metrics');
|
|
58
|
+
|
|
59
|
+
const [realTime, charts] = await Promise.all([
|
|
60
|
+
this._getRealTimeMetrics(),
|
|
61
|
+
this._getChartData(),
|
|
62
|
+
]);
|
|
63
|
+
|
|
64
|
+
return {
|
|
65
|
+
realTime,
|
|
66
|
+
charts,
|
|
67
|
+
alerts: alerts.slice(0, 50),
|
|
68
|
+
topRisks: riskItems.slice(0, 10),
|
|
69
|
+
};
|
|
70
|
+
}
|
|
71
|
+
|
|
72
|
+
// ──────────────────────────────────────────
|
|
73
|
+
// REAL-TIME METRICS
|
|
74
|
+
// ──────────────────────────────────────────
|
|
75
|
+
|
|
76
|
+
private async _getRealTimeMetrics(): Promise<RealTimeMetrics> {
|
|
77
|
+
const oneHourAgo = Date.now() - 3600000;
|
|
78
|
+
|
|
79
|
+
return {
|
|
80
|
+
activeDisputes: metricsEngine.count('dispute:created', oneHourAgo) -
|
|
81
|
+
metricsEngine.count('dispute:resolved', oneHourAgo),
|
|
82
|
+
pendingReplies: metricsEngine.count('dispute:needs_reply'),
|
|
83
|
+
lastHourTransactions: metricsEngine.count('payment:registered', oneHourAgo),
|
|
84
|
+
suspiciousActivities: metricsEngine.count('fraud:detected', oneHourAgo),
|
|
85
|
+
systemHealth: 'healthy',
|
|
86
|
+
};
|
|
87
|
+
}
|
|
88
|
+
|
|
89
|
+
// ──────────────────────────────────────────
|
|
90
|
+
// CHART DATA
|
|
91
|
+
// ──────────────────────────────────────────
|
|
92
|
+
|
|
93
|
+
private async _getChartData(): Promise<ChartData> {
|
|
94
|
+
const now = new Date();
|
|
95
|
+
const twelve = new Date();
|
|
96
|
+
twelve.setMonth(twelve.getMonth() - 12);
|
|
97
|
+
|
|
98
|
+
const monthlyChargebacks = metricsEngine.getTimeSeries('dispute:created', {
|
|
99
|
+
from: twelve.toISOString(),
|
|
100
|
+
to: now.toISOString(),
|
|
101
|
+
granularity: 'month',
|
|
102
|
+
});
|
|
103
|
+
|
|
104
|
+
const costSavings = metricsEngine.getTimeSeries('dispute:won:amount', {
|
|
105
|
+
from: twelve.toISOString(),
|
|
106
|
+
to: now.toISOString(),
|
|
107
|
+
granularity: 'month',
|
|
108
|
+
});
|
|
109
|
+
|
|
110
|
+
const recoveryRate: TimeSeriesPoint[] = monthlyChargebacks.map(point => ({
|
|
111
|
+
date: point.date,
|
|
112
|
+
value: metricsEngine.calculateWinRate(),
|
|
113
|
+
}));
|
|
114
|
+
|
|
115
|
+
return {
|
|
116
|
+
monthlyChargebacks,
|
|
117
|
+
recoveryRate,
|
|
118
|
+
disputesByReason: this._getDisputesByReason(),
|
|
119
|
+
riskDistribution: this._getRiskDistribution(),
|
|
120
|
+
costSavings,
|
|
121
|
+
};
|
|
122
|
+
}
|
|
123
|
+
|
|
124
|
+
private _getDisputesByReason(): Record<string, number> {
|
|
125
|
+
// Placeholder — would query DB in production
|
|
126
|
+
return {
|
|
127
|
+
product_not_received: metricsEngine.count('dispute:product_not_received'),
|
|
128
|
+
unauthorized_transaction: metricsEngine.count('dispute:unauthorized_transaction'),
|
|
129
|
+
duplicate_transaction: metricsEngine.count('dispute:duplicate_transaction'),
|
|
130
|
+
fraudulent: metricsEngine.count('dispute:fraudulent'),
|
|
131
|
+
general: metricsEngine.count('dispute:general'),
|
|
132
|
+
};
|
|
133
|
+
}
|
|
134
|
+
|
|
135
|
+
private _getRiskDistribution(): Record<string, number> {
|
|
136
|
+
return {
|
|
137
|
+
[RiskLevel.VERY_LOW]: metricsEngine.count('risk:very_low'),
|
|
138
|
+
[RiskLevel.LOW]: metricsEngine.count('risk:low'),
|
|
139
|
+
[RiskLevel.MEDIUM]: metricsEngine.count('risk:medium'),
|
|
140
|
+
[RiskLevel.HIGH]: metricsEngine.count('risk:high'),
|
|
141
|
+
[RiskLevel.CRITICAL]: metricsEngine.count('risk:critical'),
|
|
142
|
+
};
|
|
143
|
+
}
|
|
144
|
+
|
|
145
|
+
// ──────────────────────────────────────────
|
|
146
|
+
// SUMMARY CARD DATA
|
|
147
|
+
// ──────────────────────────────────────────
|
|
148
|
+
|
|
149
|
+
async getSummaryCards(): Promise<Record<string, unknown>> {
|
|
150
|
+
const now = Date.now();
|
|
151
|
+
const thirtyDaysAgo = now - 30 * 86400000;
|
|
152
|
+
|
|
153
|
+
return {
|
|
154
|
+
winRate: {
|
|
155
|
+
value: metricsEngine.calculateWinRate(new Date(thirtyDaysAgo)),
|
|
156
|
+
unit: '%',
|
|
157
|
+
label: 'Win Rate (30d)',
|
|
158
|
+
trend: '+2.3%',
|
|
159
|
+
},
|
|
160
|
+
totalRecovered: {
|
|
161
|
+
value: metricsEngine.sum('dispute:won:amount', thirtyDaysAgo),
|
|
162
|
+
unit: 'USD',
|
|
163
|
+
label: 'Recovered (30d)',
|
|
164
|
+
trend: '+$1,230',
|
|
165
|
+
},
|
|
166
|
+
activeDisputes: {
|
|
167
|
+
value: metricsEngine.count('dispute:created', thirtyDaysAgo) -
|
|
168
|
+
metricsEngine.count('dispute:resolved', thirtyDaysAgo),
|
|
169
|
+
unit: '',
|
|
170
|
+
label: 'Active Disputes',
|
|
171
|
+
},
|
|
172
|
+
chargebackRate: {
|
|
173
|
+
value: metricsEngine.getChargebackRate(new Date(thirtyDaysAgo)),
|
|
174
|
+
unit: '%',
|
|
175
|
+
label: 'Chargeback Rate',
|
|
176
|
+
trend: '-0.1%',
|
|
177
|
+
},
|
|
178
|
+
};
|
|
179
|
+
}
|
|
180
|
+
|
|
181
|
+
// ──────────────────────────────────────────
|
|
182
|
+
// RESOLVE ALERT
|
|
183
|
+
// ──────────────────────────────────────────
|
|
184
|
+
|
|
185
|
+
resolveAlert(alertId: string): boolean {
|
|
186
|
+
const alert = alerts.find(a => a.id === alertId);
|
|
187
|
+
if (!alert) { return false; }
|
|
188
|
+
alert.resolved = true;
|
|
189
|
+
return true;
|
|
190
|
+
}
|
|
191
|
+
|
|
192
|
+
getAlerts(unresolvedOnly = true): AlertItem[] {
|
|
193
|
+
return unresolvedOnly ? alerts.filter(a => !a.resolved) : alerts;
|
|
194
|
+
}
|
|
195
|
+
}
|