ccs-digitalmarketplace-frameworks 4.7.11 → 4.8.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/frameworks/g-cloud-15/manifests/edit_additional_lot_questions.yml +11 -0
- package/frameworks/g-cloud-15/questions/additional-lot-questions/commitmentForFuture.yml +53 -0
- package/frameworks/g-cloud-15/questions/technical-ability-certificates/contractStartDate.yml +1 -1
- package/package.json +1 -1
|
@@ -0,0 +1,11 @@
|
|
|
1
|
+
|
|
2
|
+
-
|
|
3
|
+
name: "Section B - Commitment for Future: Delivery"
|
|
4
|
+
slug: commitment-for-future
|
|
5
|
+
editable: True
|
|
6
|
+
description: |
|
|
7
|
+
The purpose of this section is to assess Suppliers’ commitment to delivering quality requirements, including specific actions they plan to take.
|
|
8
|
+
|
|
9
|
+
Quality requirements of Project Management, Continuous Improvement, Innovation and Account Management are considered relevant to G-Cloud 15 Framework Lots 2a, 2b and 3.
|
|
10
|
+
questions:
|
|
11
|
+
- commitmentForFuture
|
|
@@ -0,0 +1,53 @@
|
|
|
1
|
+
name: Capabilities you can mobilise
|
|
2
|
+
question: Which of the following capabilities will you be able to mobilise when a call-off contract goes live?
|
|
3
|
+
question_advice: >
|
|
4
|
+
You must select at least one to qualify as a supplier.
|
|
5
|
+
|
|
6
|
+
(Selecting multiple options does not equate to a higher score).
|
|
7
|
+
hint: Activities that demonstrate and describe the tenderer’s existing or planned
|
|
8
|
+
depends:
|
|
9
|
+
- "on": "lot"
|
|
10
|
+
being:
|
|
11
|
+
- isaas
|
|
12
|
+
- saas
|
|
13
|
+
- cloud-support
|
|
14
|
+
type: checkbox_tree
|
|
15
|
+
|
|
16
|
+
item_name:
|
|
17
|
+
singular: capability
|
|
18
|
+
plural: capabilities
|
|
19
|
+
|
|
20
|
+
options:
|
|
21
|
+
- label: Project Management
|
|
22
|
+
options:
|
|
23
|
+
- label: Project Manager (s) with maintained qualification of Prince2 Practitioner
|
|
24
|
+
- label: Project Manager (s) with maintained qualification from the Association for Project Managers
|
|
25
|
+
- label: Project Manager (s) with maintained qualification from the Project Management Institution (e.g. Project Management Professional (PMP) or Certified Associate in Project Management (CAPM))
|
|
26
|
+
- label: Capability with Waterfall methodology
|
|
27
|
+
- label: Capability with Agile methodology
|
|
28
|
+
- label: Capability with Scrum methodology
|
|
29
|
+
- label: Capability with Lean methodology
|
|
30
|
+
- label: Capability with Extreme Programming (XP) methodology
|
|
31
|
+
- label: Capability with PRINCE2 methodology
|
|
32
|
+
- label: Continuous Improvement and Innovation
|
|
33
|
+
options:
|
|
34
|
+
- label: Customer Feedback for Service Improvement. Defined process for systematically gathering and reviewing customer feedback specifically for the purpose of improving products and/or services
|
|
35
|
+
- label: Communication of Product/Service Enhancements. Proactively communicating significant service updates, new feature releases, or relevant roadmap information
|
|
36
|
+
- label: Value Stream Mapping - identify the flow of data and information to target areas for improvement
|
|
37
|
+
- label: PDCA (Plan-Do-Check-Act) - plan improvement, implement changes, check results, and act based on the outcomes
|
|
38
|
+
- label: Lessons Learnt - post contract/project review to learn from successes and failures
|
|
39
|
+
- label: Continuous Monitoring - Continual critical observation of service delivery to detect potential issues and proactively address them
|
|
40
|
+
- label: Benchmarking
|
|
41
|
+
- label: Account Management
|
|
42
|
+
options:
|
|
43
|
+
- label: Contract Management reviews
|
|
44
|
+
- label: Service Level Agreement (SLA)
|
|
45
|
+
- label: Key Performance Indicators (KPI's)
|
|
46
|
+
- label: Escalation Process
|
|
47
|
+
- label: Multi-channel customer service - phone and/or email and/or webchat
|
|
48
|
+
- label: Performance Review Meetings
|
|
49
|
+
- label: Customer Satisfaction Surveys
|
|
50
|
+
|
|
51
|
+
validations:
|
|
52
|
+
- name: answer_required
|
|
53
|
+
message: You must select an option
|