ccs-digitalmarketplace-frameworks 4.4.6 → 4.4.7

package/frameworks/digital-outcomes-and-specialists-7/manifests/edit_additional_lot_questions.yml

@@ -13,7 +13,7 @@
     - multiqDemonstrateQualityAndInnovation
 
 -
-  name: Award question - Continuous improvement and knowledge transfer
+  name: Award question - Collaboration and Knowledge Transfer
   slug: continuous-improvement-and-knowledge-transfer
   editable: True
   questions:

package/frameworks/digital-outcomes-and-specialists-7/questions/additional-lot-questions/demonstrateCapacity.yml

@@ -1,8 +1,10 @@
 name: Demonstrate capacity
-question: >
-  <p>In order to satisfy the award criteria, you must fully address each of the sub-criteria (a) and (b) in your response:</p>
-  <P>(a)  Demonstrate how your organisation will maintain required delivery capability and service levels to meet buyer satisfaction within a complex environment of fluctuating demand (in accordance with the requirements set out under part 3.2.1 of the Specification).</p>
-  <p>(b)  Demonstrate how will you ensure that capable and skilled resources are available to identify and assess customer requirements and propose appropriate solutions while managing risk (in accordance with the requirements set out under part 3.2.2 of the Specification).</p>
+question: Assessment methodology
+question_advice: >
+  <p>In order to satisfy the award criteria, you must fully address each of the sub-criteria a) to b):</p>
+  <p>You must clearly demonstrate:</p>
+  <p>a) How your organisation will maintain all the service capabilities and associated digital roles required under the framework while meeting the needs of different buyers. Your response must clearly explain how you will achieve and maintain buyer satisfaction across multiple projects of differing size and contract duration (in accordance with the requirements set out under part 3.2.1.2 of the Specification).</p>
+  <p>b) How you will ensure that capable and skilled resources are available when needed by buyers. Your response must clearly describe how you will manage capacity planning to deliver right-sized teams with the appropriate skill levels for the services being delivered, whilst ensuring you are able to meet any demand peaks from buyers (in accordance with the requirements set out under part 3.2.2.1 and 3.2.2.2 of the Specification).</p>
 type: textbox_large
 max_length_in_words: 700
 hint: You must read Attachment 2d Quality Questionnaire for the details of this question's requirement, assessment methodology, response guidance and marking scheme.

package/frameworks/digital-outcomes-and-specialists-7/questions/additional-lot-questions/demonstrateContinuousImprovement.yml

@@ -1,11 +1,13 @@
 name: Demonstrate continuous improvement
-question: >
-  <p>In order to satisfy the award criteria, you must fully address each of the sub-criteria (a) and (b) in your response:</p>
+question: Assessment methodology
+question_advice: >
+  <p>In order to satisfy the award criteria, you must fully address each of the sub-criteria a) to b): </p>
 
-  <P>(a)  Demonstrate how you will identify and implement opportunities for better ways of working throughout a call-off contract term, describing tools and techniques used to communicate with the buyer and other suppliers, and ensure development and delivery of continuous improvement and innovation (in accordance with the requirements set out under part 5.4 of the Specification).</p>
+  <p>You must clearly demonstrate:</p>
 
-  <p>(b)  Demonstrate how your organisation, listing all tools and techniques that will be used, will effectively transfer knowledge attained through a contract's lifecycle to all required stakeholders within a buyer's organisation (in accordance with the requirements set out under part 5.5 of the Specification).</p>
+  <p>(a) How you will develop strategic relationships with the buyer's stakeholders and your own supply chain, while identifying and implementing opportunities for improved ways of working throughout the duration of the call-off contract. Your response must clearly describe the tools and techniques you will use to effectively communicate with the buyer and other relevant parties to ensure satisfactory service delivery (in accordance with the requirements set out under part 5.7 of the Specification). </p>
 
+  <p>(b) How your organisation will effectively transfer knowledge gained throughout the contract lifecycle within the buyer's organisation. Your response must clearly describe the tools and techniques that will be used to ensure an appropriate level of handover to support ongoing service delivery and development (in accordance with the requirements set out under part 5.5 of the Specification). </p>
 hint: You must read Attachment 2d Quality Questionnaire for the details of this question's requirement, assessment methodology, response guidance and marking scheme.
 type: textbox_large
 max_length_in_words: 700

package/frameworks/digital-outcomes-and-specialists-7/questions/additional-lot-questions/multiqContinuousImprovementAndKnowledgeTransfer.yml

@@ -1,5 +1,5 @@
 name: Demonstrate continuous improvement and knowledge transfer
-question: CCS requires you to demonstrate how your organisation will collaborate through the contract lifecycle.
+question: CCS requires you to demonstrate how your organisation will effectively collaborate with the buyer and transfer knowledge to ensure continued service delivery and appropriate handover throughout each stage of the contract lifecycle.
 depends:
   - "on": "lot"
     being:

package/frameworks/digital-outcomes-and-specialists-7/questions/additional-lot-questions/multiqDemonstrateCapabilityAndCapacity.yml

@@ -1,5 +1,5 @@
 name: Demonstrate capability and capacity
-question: CCS requires you to demonstrate how you will manage constant demand for digital resource from one or more buyers for a range of small, medium and / or large projects.
+question: CCS requires you to demonstrate how you will manage fluctuating demand for digital resource from one or more buyers for a range of small, medium and / or large projects. 
 depends:
   - "on": "lot"
     being:

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ccs-digitalmarketplace-frameworks",
-  "version": "4.4.6",
+  "version": "4.4.7",
   "description": "Data files for Digital Marketplace’s procurement frameworks",
   "repository": "git@github.com:Crown-Commercial-Service/ccs-digitalmarketplace-frameworks",
   "author": "enquiries@digitalmarketplace.service.gov.uk"