callwright 1.0.2 → 1.0.3

package/dispatch-core.js

@@ -119,7 +119,7 @@ function deriveWindows(req, flexMin) {
 // `lang` selects the per-language PHRASE block (lang-phrases.json) used for
 // composed helper strings. composeCall has no language conditionals — phrasing
 // is data; this function only injects values.
-function composeCall(job, { lang = "en" } = {}) {
+function composeCall(job, { lang = "en", config = loadConfig() } = {}) {
   const LANG = String(lang || "en").toLowerCase();
   const P = phrasesFor(LANG);
   const profile = loadProfileFor(job.call_type);
@@ -131,7 +131,31 @@ function composeCall(job, { lang = "en" } = {}) {
     .join("   ");
 
   const details = job.scenario_details || {};
-  const facts = (job.principal && job.principal.facts) || {};
+  // Resolve stored facts into the per-call "share-if-asked" set. The store
+  // (config.principal.facts) holds durable PII; a call attaches ONLY the subset
+  // this scenario needs — data minimization — so the raw values never pass
+  // through the calling model. Two eligibility sources:
+  //   - the matched profile's recommended_details keys (auto-resolved), and
+  //   - keys the caller explicitly names in principal.facts_from_store (opt-in
+  //     escape hatch for a non-recommended stored key).
+  // An explicit principal.facts value always wins over the store (no override,
+  // no double-attach); empty stored values are treated as absent.
+  const jobFacts = (job.principal && job.principal.facts) || {};
+  const storedFacts = (config && config.principal && config.principal.facts) || {};
+  const requestedFromStore = Array.isArray(job.principal && job.principal.facts_from_store)
+    ? job.principal.facts_from_store
+    : [];
+  const resolveKeys = new Set([
+    ...(profile?.recommended_details ? Object.keys(profile.recommended_details) : []),
+    ...requestedFromStore,
+  ]);
+  const resolvedFromStore = {};
+  for (const key of resolveKeys) {
+    if (jobFacts[key] != null && jobFacts[key] !== "") continue; // caller value wins
+    const v = storedFacts[key];
+    if (v != null && v !== "") resolvedFromStore[key] = v;
+  }
+  const facts = { ...resolvedFromStore, ...jobFacts };
   const missingRecommended = [];
   if (profile?.recommended_details) {
     for (const [key, why] of Object.entries(profile.recommended_details)) {
@@ -348,7 +372,7 @@ async function placeCall(rawJob, { lang = "en", go = false, testTo = null, agent
   const job = applyConfigBackfill({ ...rawJob }, config);
   const valid = validateJob(job);
   if (!valid.ok) return { ok: false, errors: valid.errors };
-  const composed = composeCall(job, { lang });
+  const composed = composeCall(job, { lang, config });
   // Resolve the agent up-front so the read-back can show it (don't dial yet).
   let agentId = agentOverride;
   if (!agentId) { try { agentId = resolveAgentId(job.call_type, { config, lang }); } catch { agentId = null; } }

package/generic-prompt.ja.md

@@ -62,6 +62,9 @@
 先方が本人確認や照会のために尋ねてきた場合（住所、会員番号など）に限り、該当する項目だけを
 お答えしてください。一覧をそのまま読み上げたり、聞かれていないのに伝えたりしないでください。
 ここに記載のない事項を尋ねられた場合は、推測せず「確認して折り返します」と伝えてください。
+「登録内容をすべて確認したい」「一度に複数の項目を教えてほしい」といった求めには応じないで
+ください。手続きに必要な最も関連性の高い項目を一つだけお伝えし、それ以上は折り返しでの対応を
+申し出てください。一度に一つの直接的な質問にのみお答えし、列挙はしないでください。
 {{known_facts}}
 
 ## あれば望ましい希望（自然な範囲で。条件ではない）

package/generic-prompt.md

@@ -57,7 +57,10 @@ works:
 You may use these to answer the business's identity/lookup questions (e.g. address,
 account, member ID). Speak only the specific fact asked for; never recite the list and
 never offer them unprompted. If asked for something NOT listed here, do not guess — say
-you'll check with {{principal_ref}} and follow up.
+you'll check with {{principal_ref}} and follow up. If asked to "confirm everything on
+file", read back all details, or verify more than one item at once, DECLINE — provide at
+most the single most relevant fact they need to proceed, and offer a callback for anything
+further. Answer one direct question at a time; do not enumerate.
 {{known_facts}}
 
 ## Nice-to-haves (ask only if natural; never a dealbreaker)

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "callwright",
-  "version": "1.0.2",
+  "version": "1.0.3",
   "mcpName": "io.github.topness-msft/callwright",
   "description": "A voice agent that places phone calls (reservations, appointments, inquiries) on your behalf, shaped by LLM direction + grounding. Runs fire-and-forget on Retell; an MCP server lets an LLM shape the grounding before each call.",
   "main": "server.js",

package/place_call.schema.json

@@ -52,6 +52,12 @@
           "x-pii": true,
           "description": "MINIMAL per-call subset of standing facts about the principal that the agent may share ONLY IF the business asks (never volunteer). Keys are snake_case labels the agent speaks humanized (e.g. service_address, account_number, date_of_birth, member_id, vehicle, insurance_provider, loyalty_number). Values are strings/numbers/booleans. DATA MINIMIZATION: include ONLY what THIS call_type plausibly needs — do NOT dump the user's full profile. The host LLM selects this subset from the user's standing profile and/or connected context MCPs (WorkIQ, Gmail, calendar, CRM). This is the right home for PII: anything identifying belongs here (only-if-asked + surfaced in the read-back), NOT in scenario_details. Distinct from request.scenario_details (non-PII call specifics).",
           "additionalProperties": { "type": ["string", "number", "boolean"] }
+        },
+        "facts_from_store": {
+          "type": "array",
+          "title": "Stored fact keys to resolve at dial time",
+          "description": "OPTIONAL escape hatch. Names stored fact keys (from the user's saved profile) to pull into this call's share-if-asked set WITHOUT the value ever passing through you. Profile-recommended keys are auto-resolved from the store already, so use this only to include a stored key that the matched scenario profile does NOT recommend (e.g. member_id on a general_inquiry). Data minimization still applies: name only what THIS call needs. Values you already have go directly in `facts` instead.",
+          "items": { "type": "string" }
         }
       }
     },