npm - call-control-sdk - Versions diffs - 6.4.5-dev.6 → 6.4.5-dev.7 - Mend

call-control-sdk 6.4.5-dev.6 → 6.4.5-dev.7

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.

Files changed (6) hide show

package/dist/index.js +1 -1
package/dist/index.js.map +1 -1
package/dist/index.mjs +1 -1
package/dist/index.mjs.map +1 -1
package/package.json +1 -1
package/dist/incoming-4WP3FJI4.mp3 +0 -0

package/dist/index.mjs CHANGED Viewed

@@ -1,2 +1,2 @@
-var In=Object.defineProperty,$n=Object.defineProperties;var _n=Object.getOwnPropertyDescriptors;var tn=Object.getOwnPropertySymbols;var Nn=Object.prototype.hasOwnProperty,On=Object.prototype.propertyIsEnumerable;var dt=(t,o,e)=>o in t?In(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Nn.call(o,e)&&dt(t,e,o[e]);if(tn)for(var e of tn(o))On.call(o,e)&&dt(t,e,o[e]);return t},j=(t,o)=>$n(t,_n(o));var re=(t,o,e)=>dt(t,typeof o!="symbol"?o+"":o,e);var et="uat-cti.aighospitals.com",B=`https://${et}:8095`,Mn=`wss://${et}:8095`,K={v1:"/api/v1"},y={LOGIN:`${B}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${K.v1}/cti/users`,PROCESS_LIST:`${B}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${K.v1}/users/get_sentiment_analysis`},on={WS:`${Mn}${K.v1}/cti/ws`},me="call-control-sdk-state";var pt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",me);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=j(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,a){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=a,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new pt;var ct=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var a;let r=`${this.baseUrl}${o}`,i=((a=this.config)==null?void 0:a.retryAttempts)||3;for(let p=1;p<=i;p++)try{return await fetch(r,e)}catch(d){if(p===i)throw d;let U=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,U))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var p;let a=i.target;(a.tagName==="BUTTON"||a.tagName==="A"||a.onclick||a.getAttribute("role")==="button"||a instanceof HTMLButtonElement&&a.type==="button")&&this.logEvent("click",{element:a.tagName,text:(p=a.textContent)==null?void 0:p.trim().substring(0,100),href:a.getAttribute("href"),id:a.id,className:a.className,role:a.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(d=>console.warn("Failed to track click:",d))}),o.forms!==!1&&document.addEventListener("submit",i=>{let a=i.target,p=new FormData(a),d={};p.forEach((U,u)=>{d[u]=U.toString()}),this.logEvent("formSubmission",{formId:a.id,action:a.action,method:a.method,fields:Object.keys(d),fieldCount:Object.keys(d).length,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track form submission:",U))}),o.inputs!==!1){let i;document.addEventListener("input",a=>{let p=a.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var d;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((d=p.value)==null?void 0:d.length)||0,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track field change:",U))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var a;this.logEvent("unhandledRejection",{reason:(a=i.reason)==null?void 0:a.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,a=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:a.navigationStart,loadTime:a.loadEventEnd-a.navigationStart,domReady:a.domContentLoadedEventEnd-a.navigationStart,renderTime:a.loadEventEnd-a.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},ut=new ct;typeof window!="undefined"&&(window.EventTracker=ut);import{useCallback as jn,useState as _e}from"react";import Bn from"axios";var nn,Hn=(nn=m.getSdkAuthToken())!=null?nn:"",wn=6e4;function Fn(){var t;return(t=m.getSdkAuthToken())!=null?t:""}function Qn(){var o,e,r,i;let t=Bn.create({baseURL:B,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=m.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=m.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Hn}`},timeout:wn,withCredentials:!1});return t.interceptors.request.use(a=>{let p=Fn();return p&&a.headers&&(a.headers.Authorization=`${p}`),a.metadata={startTime:new Date().getTime()},a},a=>(console.error("Request interceptor error:",a),Promise.reject(a))),t.interceptors.response.use(a=>{var U;let p=new Date().getTime(),d=(U=a.config.metadata)==null?void 0:U.startTime;return d&&console.log(`Request to ${a.config.url} took ${p-d}ms`),a},async a=>{var d;let p=a.config;return((d=a.response)==null?void 0:d.status)===401&&!p._retry&&(m.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),a.response||(console.error("Network error:",a.message),a.message="Network error: Please check your internet connection"),a.response&&a.response.status>=500&&(console.error("Server error:",a.response.status,a.response.data),a.message="Server error: Please try again later"),Promise.reject(a)}),t}var Xn=Qn(),ee=Xn;var Kn=()=>{let[t,o]=_e(!1),[e,r]=_e(!1),[i,a]=_e(!1),[p,d]=_e(null),[U,u]=_e(null);return{logout:jn(async()=>{var x;let c=JSON.parse((x=localStorage.getItem(me))!=null?x:"");o(!0);let R={action:"LOGOUTUSER",userId:c.agentId||""};return ee.post(y.LOGOUT,R).then(g=>(m.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),u(g==null?void 0:g.data),r(!0),g==null?void 0:g.data)).catch(g=>{var h;return a(!0),d(g),(h=g==null?void 0:g.response)==null?void 0:h.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useCallback as Wn,useState as Ne}from"react";var Jn=()=>{let[t,o]=Ne(!1),[e,r]=Ne(!1),[i,a]=Ne(!1),[p,d]=Ne(null),[U,u]=Ne(null);return{handleEndCall:Wn(async c=>{var g,h,A,_,P,N,H,G,w,k,D,T,Y,ne,ae;let R=JSON.parse((g=localStorage.getItem(me))!=null?g:"");o(!0);let x={action:"ENDCALL",userId:R==null?void 0:R.agentId,processid:(_=(A=(h=R==null?void 0:R.process)==null?void 0:h.process_id)==null?void 0:A.toString())!=null?_:"",process_name:(N=(P=R==null?void 0:R.process)==null?void 0:P.process_name)!=null?N:"",callreferenceid:(G=(H=R==null?void 0:R.callData)==null?void 0:H.convox_id)!=null?G:"",mobile_number:(k=(w=R==null?void 0:R.callData)==null?void 0:w.phone_number)!=null?k:"",disposition:(D=c==null?void 0:c.disposition)!=null?D:"RES",set_followUp:(T=c==null?void 0:c.followUp)!=null?T:"N",callback_date:(Y=c==null?void 0:c.callbackDate)!=null?Y:"",callback_hrs:(ne=c==null?void 0:c.callbackHrs)!=null?ne:"",callback_mins:(ae=c==null?void 0:c.callbackMins)!=null?ae:"",endcall_type:"CLOSE"};return ee.post(y.END_CALL,x).then(b=>(m.endCall(),u(b==null?void 0:b.data),r(!0),b==null?void 0:b.data)).catch(b=>{var I;return a(!0),d(b),(I=b==null?void 0:b.response)==null?void 0:I.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useCallback as qn,useState as Oe}from"react";var Gn=()=>{let[t,o]=Oe(!1),[e,r]=Oe(!1),[i,a]=Oe(!1),[p,d]=Oe(null),[U,u]=Oe(null);return{handleStartCall:qn(async c=>{var x,g,h,A,_,P,N,H,G;let R=JSON.parse((x=localStorage.getItem(me))!=null?x:"");if(o(!0),((g=R==null?void 0:R.callData)==null?void 0:g.status)==="IDLE"){let w={action:"CALL",userId:R==null?void 0:R.agentId,phone_number:c==null?void 0:c.mobileNumber};return ee.post(y.CLICK_TO_CALL,w).then(k=>(u(k==null?void 0:k.data),r(!0),k==null?void 0:k.data)).catch(k=>{var D;return a(!0),d(k),(D=k==null?void 0:k.response)==null?void 0:D.data}).finally(()=>{o(!1)})}else if(((h=R==null?void 0:R.callData)==null?void 0:h.status)==="ONCALL"){let w=(_=(A=R==null?void 0:R.conferenceLine)==null?void 0:A.filter(D=>D.line!==1))==null?void 0:_.find(D=>D.status==="IDLE"&&!(D!=null&&D.isCallStart)),k={action:"EXTERNAL_CONFERENCE",operation:`CALL${w.line}`,line_used:String(w.line),thirdparty_no:c==null?void 0:c.mobileNumber,userid:(N=(P=R.callData)==null?void 0:P.agent_id)!=null?N:"",process:(G=(H=R.callData)==null?void 0:H.process_name)!=null?G:""};return ee.post(y.CONFERENCE_CALL,k).then(D=>(u(D==null?void 0:D.data),r(!0),m.setConferenceLine(j(l({},w),{isCallStart:!0,status:"ONCALL",phone:c==null?void 0:c.mobileNumber})),m.setOpenConferenceDialog(!0),D==null?void 0:D.data)).catch(D=>{var T;return a(!0),d(D),(T=D==null?void 0:D.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useState as Yn,useEffect as Vn}from"react";var zn=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:a}=m.getState().callData,p={phone_number:r,status:e,callReferenceId:a,agent_id:i,process_id:t,process_name:o},[d,U]=Yn(p);return Vn(()=>m.subscribe(()=>{let{process_id:E,process_name:c,status:R,phone_number:x,agent_id:g,convox_id:h}=m.getState().callData;U({phone_number:x,status:R,callReferenceId:h,agent_id:g,process_id:E,process_name:c})}),[]),d};import{useState as Zn,useEffect as ea}from"react";var ta=()=>{let[t,o]=Zn(m.getSdkAuthToken());return ea(()=>m.subscribe(()=>{o(m.getSdkAuthToken())}),[]),t};import{memo as Za,useCallback as es}from"react";import{CallEnd as ka,Close as va,DragIndicator as Cn,Group as Ia,KeyboardArrowDown as $a,Layers as _a,Mic as Na,MicOff as Oa,Pause as Ma,Pending as Ba,Phone as Ha,PlayArrow as wa,SupportAgent as Fa,TransferWithinAStation as Qa,Upcoming as Xa,WifiCalling3 as ja}from"@mui/icons-material";import{Box as de,Button as Le,Chip as it,CircularProgress as we,Fade as 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0:fo.toUpperCase())!=="ONCALL"&&!e.isMuted||Pe,children:Pe?f(we,{size:"20px",sx:{color:o.palette.primary.main}}):e.isMuted?f(Oa,{}):f(Na,{})})}),!((Uo=e.sdkConfig)!=null&&Uo.disableCallTransferButton)&&f(De,{title:"Transfer Call",children:f(Le,{variant:e.openCallTransferDialog?"contained":"outlined",onClick:s=>{var C,M;((M=(C=e.callData)==null?void 0:C.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(s.stopPropagation(),m.setOpenCallTransferDialog(!0))},sx:e.openCallTransferDialog?l({},a):((mo=(Ro=e.callData)==null?void 0:Ro.status)==null?void 0:mo.toUpperCase())==="ONCALL"?l({},p):l({},i),disabled:((xo=(Co=e.callData)==null?void 0:Co.status)==null?void 0:xo.toUpperCase())!=="ONCALL",children:f(Qa,{})})}),!((bo=e.sdkConfig)!=null&&bo.disableConferenceButton)&&f(De,{title:"Conference Call",children:f(Le,{variant:e.openConferenceDialog?"contained":"outlined",onClick:s=>{var C,M;((M=(C=e.callData)==null?void 0:C.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(s.stopPropagation(),m.setOpenConferenceDialog(!0))},sx:e.openConferenceDialog?l({},a):((Do=(ho=e.callData)==null?void 0:ho.status)==null?void 0:Do.toUpperCase())==="ONCALL"?l({},p):l({},i),disabled:((So=(Eo=e.callData)==null?void 0:Eo.status)==null?void 0:So.toUpperCase())!=="ONCALL",children:f(Ia,{})})}),!((To=e.sdkConfig)!=null&&To.disableEndCallButton)&&f(De,{title:"End Call",children:f(Le,{variant:((yo=(Lo=e.callData)==null?void 0:Lo.status)==null?void 0:yo.toUpperCase())==="ONCALL"||((Po=(Ao=e.callData)==null?void 0:Ao.status)==null?void 0:Po.toUpperCase())==="RINGING"||((vo=(ko=e.callData)==null?void 0:ko.status)==null?void 0:vo.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:s=>{var C,M,oe,se,ce,fe;(((M=(C=e.callData)==null?void 0:C.status)==null?void 0:M.toUpperCase())==="ONCALL"||((se=(oe=e.callData)==null?void 0:oe.status)==null?void 0:se.toUpperCase())==="RINGING"||((fe=(ce=e.callData)==null?void 0:ce.status)==null?void 0:fe.toUpperCase())==="WRAPUP")&&(s.stopPropagation(),D(!0))},sx:(($o=(Io=e.callData)==null?void 0:Io.status)==null?void 0:$o.toUpperCase())==="ONCALL"||((No=(_o=e.callData)==null?void 0:_o.status)==null?void 0:No.toUpperCase())==="RINGING"||((Mo=(Oo=e.callData)==null?void 0:Oo.status)==null?void 0:Mo.toUpperCase())==="WRAPUP"?j(l({},a),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):j(l({},i),{minWidth:"60px !important"}),disabled:((Ho=(Bo=e.callData)==null?void 0:Bo.status)==null?void 0:Ho.toUpperCase())!=="ONCALL"&&((Fo=(wo=e.callData)==null?void 0:wo.status)==null?void 0:Fo.toUpperCase())!=="RINGING"&&((Xo=(Qo=e.callData)==null?void 0:Qo.status)==null?void 0:Xo.toUpperCase())!=="WRAPUP"||ve,children:ve?f(we,{size:"20px",color:"error"}):f(ka,{})})})]})]})})})}),f(xn,{in:!0,timeout:300,children:Ue(bn,{ref:Z,elevation:z?4:1,sx:{position:"absolute",left:q.x,top:q.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:_&&!((jo=e.sdkConfig)!=null&&jo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[Ue(de,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:pe,onTouchStart:Qe,children:[f(Cn,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",f(rt,{onClick:()=>P(!1),children:f(va,{})})]}),f(de,{children:f("iframe",{src:`https://${et}/ConVoxCCS/iframe?agent_id=${e.agentId}&process_id=${(Ko=e.process)==null?void 0:Ko.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),f(Rt,{anchorEl:G,open:!!G,onClose:Ze,onClick:s=>s.stopPropagation(),sx:{zIndex:99999},children:Ue(de,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[f(Wa,{size:"small",value:O,placeholder:"Enter Mobile No.",onChange:s=>{Q(s.target.value)}}),f(rt,{color:"info",onClick:()=>{An(O)},children:je?f(we,{size:"20px",sx:{color:o.palette.success.main}}):f(Ha,{color:"success"})})]})}),f(Rt,{anchorEl:N,open:!!N,onClose:Tn,onClick:s=>s.stopPropagation(),sx:{zIndex:99999},children:f(Ka,{onClick:()=>yn("Lunch"),children:"- Break"})}),f(Rt,{anchorEl:h,open:!!h,onClose:Ve,onClick:s=>s.stopPropagation(),sx:{zIndex:99999},children:Ue(de,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[f(it,{icon:f(_a,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),f(it,{icon:f(Ba,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),f(it,{icon:f(Xa,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!e.openConferenceDialog&&f(un,{}),!!e.openCallTransferDialog&&f(gn,{open:e.openCallTransferDialog}),!!k&&f(fn,{open:k,setOpen:D,onSubmitDisposition:vn}),!!ne&&f(Rn,{open:ne,setOpen:ae})]})}import{memo as Va}from"react";import{jsx as za}from"react/jsx-runtime";var mt=Va(({children:t})=>za(ln,{children:t}));mt.displayName="SDKProvider";import{jsx as En}from"react/jsx-runtime";var Sn=Za(({onDataChange:t})=>{let o=es(e=>{try{t&&typeof t=="function"&&t(e)}catch(r){console.error("Error in CallControlPanel data change handler:",r)}},[t]);return En(mt,{children:En(Dn,{onDataChange:o})})});Sn.displayName="CallControlPanel";async function tr({apiKey:t,tenantId:o,agentId:e,sdkConfig:r}){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await ut.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),m.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),m.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function or(){return"6.x.x"}function nr(){return m.getState().isInitialized}export{Sn as CallControlPanel,or as getSDKVersion,tr as initSDK,nr as isSDKInitialized,Gn as useClickToCall,Jn as useEndCall,ta as useGetAuthorizationToken,zn as useGetCallerData,Kn as useLogout};
+var wn=Object.defineProperty,Nn=Object.defineProperties;var An=Object.getOwnPropertyDescriptors;var tn=Object.getOwnPropertySymbols;var On=Object.prototype.hasOwnProperty,Pn=Object.prototype.propertyIsEnumerable;var ct=(t,o,e)=>o in t?wn(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))On.call(o,e)&&ct(t,e,o[e]);if(tn)for(var e of tn(o))Pn.call(o,e)&&ct(t,e,o[e]);return t},F=(t,o)=>Nn(t,An(o));var re=(t,o,e)=>ct(t,typeof o!="symbol"?o+"":o,e);var et="uat-cti.aighospitals.com",B=`https://${et}:8095`,Un=`wss://${et}:8095`,W={v1:"/api/v1"},I={LOGIN:`${B}${W.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${W.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${W.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${W.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${W.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${W.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${W.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${W.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${W.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${W.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${W.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${W.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${W.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${W.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${W.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${W.v1}/cti/users`,PROCESS_LIST:`${B}${W.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${W.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${W.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${W.v1}/users/get_sentiment_analysis`},on={WS:`${Un}${W.v1}/cti/ws`},Ce="call-control-sdk-state";var pt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",Ce);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=F(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,s){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},C=new pt;var dt=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw C.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var s;let r=`${this.baseUrl}${o}`,i=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let p=1;p<=i;p++)try{return await fetch(r,e)}catch(c){if(p===i)throw c;let m=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,m))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var p;let s=i.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(p=s.textContent)==null?void 0:p.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(c=>console.warn("Failed to track click:",c))}),o.forms!==!1&&document.addEventListener("submit",i=>{let s=i.target,p=new FormData(s),c={};p.forEach((m,u)=>{c[u]=m.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(c),fieldCount:Object.keys(c).length,timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track form submission:",m))}),o.inputs!==!1){let i;document.addEventListener("input",s=>{let p=s.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var c;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((c=p.value)==null?void 0:c.length)||0,timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track field change:",m))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var s;this.logEvent("unhandledRejection",{reason:(s=i.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},ut=new dt;typeof window!="undefined"&&(window.EventTracker=ut);import{useCallback as Kn,useState as Oe}from"react";import Mn from"axios";var nn,Bn=(nn=C.getSdkAuthToken())!=null?nn:"",Hn=6e4;function $n(){var t;return(t=C.getSdkAuthToken())!=null?t:""}function zn(){var o,e,r,i;let t=Mn.create({baseURL:B,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=C.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=C.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Bn}`},timeout:Hn,withCredentials:!1});return t.interceptors.request.use(s=>{let p=$n();return p&&s.headers&&(s.headers.Authorization=`${p}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),t.interceptors.response.use(s=>{var m;let p=new Date().getTime(),c=(m=s.config.metadata)==null?void 0:m.startTime;return c&&console.log(`Request to ${s.config.url} took ${p-c}ms`),s},async s=>{var c;let p=s.config;return((c=s.response)==null?void 0:c.status)===401&&!p._retry&&(C.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),t}var qn=zn(),ee=qn;var Fn=()=>{let[t,o]=Oe(!1),[e,r]=Oe(!1),[i,s]=Oe(!1),[p,c]=Oe(null),[m,u]=Oe(null);return{logout:Kn(async()=>{var y;let d=JSON.parse((y=localStorage.getItem(Ce))!=null?y:"");o(!0);let x={action:"LOGOUTUSER",userId:d.agentId||""};return ee.post(I.LOGOUT,x).then(g=>(C.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),u(g==null?void 0:g.data),r(!0),g==null?void 0:g.data)).catch(g=>{var E;return s(!0),c(g),(E=g==null?void 0:g.response)==null?void 0:E.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:m}};import{useCallback as Wn,useState as Pe}from"react";var Gn=()=>{let[t,o]=Pe(!1),[e,r]=Pe(!1),[i,s]=Pe(!1),[p,c]=Pe(null),[m,u]=Pe(null);return{handleEndCall:Wn(async d=>{var g,E,_,O,R,P,H,X,$,k,T,D,J,ne,se;let x=JSON.parse((g=localStorage.getItem(Ce))!=null?g:"");o(!0);let y={action:"ENDCALL",userId:x==null?void 0:x.agentId,processid:(O=(_=(E=x==null?void 0:x.process)==null?void 0:E.process_id)==null?void 0:_.toString())!=null?O:"",process_name:(P=(R=x==null?void 0:x.process)==null?void 0:R.process_name)!=null?P:"",callreferenceid:(X=(H=x==null?void 0:x.callData)==null?void 0:H.convox_id)!=null?X:"",mobile_number:(k=($=x==null?void 0:x.callData)==null?void 0:$.phone_number)!=null?k:"",disposition:(T=d==null?void 0:d.disposition)!=null?T:"RES",set_followUp:(D=d==null?void 0:d.followUp)!=null?D:"N",callback_date:(J=d==null?void 0:d.callbackDate)!=null?J:"",callback_hrs:(ne=d==null?void 0:d.callbackHrs)!=null?ne:"",callback_mins:(se=d==null?void 0:d.callbackMins)!=null?se:"",endcall_type:"CLOSE"};return ee.post(I.END_CALL,y).then(h=>(C.endCall(),u(h==null?void 0:h.data),r(!0),h==null?void 0:h.data)).catch(h=>{var N;return s(!0),c(h),(N=h==null?void 0:h.response)==null?void 0:N.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:m}};import{useCallback as Yn,useState as Ue}from"react";var jn=()=>{let[t,o]=Ue(!1),[e,r]=Ue(!1),[i,s]=Ue(!1),[p,c]=Ue(null),[m,u]=Ue(null);return{handleStartCall:Yn(async d=>{var y,g,E,_,O,R,P,H,X;let x=JSON.parse((y=localStorage.getItem(Ce))!=null?y:"");if(o(!0),((g=x==null?void 0:x.callData)==null?void 0:g.status)==="IDLE"){let $={action:"CALL",userId:x==null?void 0:x.agentId,phone_number:d==null?void 0:d.mobileNumber};return ee.post(I.CLICK_TO_CALL,$).then(k=>(u(k==null?void 0:k.data),r(!0),k==null?void 0:k.data)).catch(k=>{var T;return s(!0),c(k),(T=k==null?void 0:k.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else if(((E=x==null?void 0:x.callData)==null?void 0:E.status)==="ONCALL"){let $=(O=(_=x==null?void 0:x.conferenceLine)==null?void 0:_.filter(T=>T.line!==1))==null?void 0:O.find(T=>T.status==="IDLE"&&!(T!=null&&T.isCallStart)),k={action:"EXTERNAL_CONFERENCE",operation:`CALL${$.line}`,line_used:String($.line),thirdparty_no:d==null?void 0:d.mobileNumber,userid:(P=(R=x.callData)==null?void 0:R.agent_id)!=null?P:"",process:(X=(H=x.callData)==null?void 0:H.process_name)!=null?X:""};return ee.post(I.CONFERENCE_CALL,k).then(T=>(u(T==null?void 0:T.data),r(!0),C.setConferenceLine(F(l({},$),{isCallStart:!0,status:"ONCALL",phone:d==null?void 0:d.mobileNumber})),C.setOpenConferenceDialog(!0),T==null?void 0:T.data)).catch(T=>{var D;return s(!0),c(T),(D=T==null?void 0:T.response)==null?void 0:D.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:m}};import{useState as Xn,useEffect as Jn}from"react";var Vn=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:s}=C.getState().callData,p={phone_number:r,status:e,callReferenceId:s,agent_id:i,process_id:t,process_name:o},[c,m]=Xn(p);return Jn(()=>C.subscribe(()=>{let{process_id:S,process_name:d,status:x,phone_number:y,agent_id:g,convox_id:E}=C.getState().callData;m({phone_number:y,status:x,callReferenceId:E,agent_id:g,process_id:S,process_name:d})}),[]),c};import{useState as Zn,useEffect as Qn}from"react";var es=()=>{let[t,o]=Zn(C.getSdkAuthToken());return Qn(()=>C.subscribe(()=>{o(C.getSdkAuthToken())}),[]),t};import{memo as Vs,useCallback as Zs}from"react";import{CallEnd as _s,Close as Rs,DragIndicator as Cn,Group as ks,KeyboardArrowDown as ws,Layers as Ns,Mic as As,MicOff as Os,Pause as Ps,Pending as Us,Phone as Ms,PlayArrow as Bs,SupportAgent as Hs,TransferWithinAStation as $s,Upcoming as zs,WifiCalling3 as qs}from"@mui/icons-material";import{Box as ce,Button as Le,Chip as it,CircularProgress as $e,Fade as bn,IconButton as rt,Menu as xt,MenuItem as Ks,Paper as yn,TextField as Fs,Tooltip as Te,Typography as hn,useTheme as Ws}from"@mui/material";import{useEffect as Ie,useRef as ze,useState as ge}from"react";import{useCallback as tt,useRef as gt,useState as sn}from"react";function ft(t,o){let[e,r]=sn(t),[i,s]=sn(!1),p=gt(),c=gt({x:0,y:0}),m=gt({x:0,y:0}),u=tt(y=>{let g=p.current;if(!g)return;let E=g.getBoundingClientRect(),_=window.innerWidth,O=window.innerHeight,R={x:Math.max(0,Math.min(y.x,_-E.width)),y:Math.max(0,Math.min(y.y,O-E.height))};r(R),o==null||o(R)},[o]),S=tt((y,g)=>{s(!0),c.current={x:y,y:g},m.current=e;let E=(P,H)=>{let X=P-c.current.x,$=H-c.current.y;u({x:m.current.x+X,y:m.current.y+$})},_=P=>{P.preventDefault(),E(P.clientX,P.clientY)},O=P=>{P.preventDefault();let H=P.touches[0];H&&E(H.clientX,H.clientY)},R=()=>{s(!1),document.removeEventListener("mousemove",_),document.removeEventListener("mouseup",R),document.removeEventListener("touchmove",O),document.removeEventListener("touchend",R)};document.addEventListener("mousemove",_),document.addEventListener("mouseup",R),document.addEventListener("touchmove",O,{passive:!1}),document.addEventListener("touchend",R)},[e,u]),d=tt(y=>{y.preventDefault(),S(y.clientX,y.clientY)},[S]),x=tt(y=>{y.preventDefault();let g=y.touches[0];g&&S(g.clientX,g.clientY)},[S]);return{position:e,isDragging:i,dragRef:p,handleMouseDown:d,handleTouchStart:x}}import{useState as ts,useEffect as os}from"react";function Se(){let[t,o]=ts(C.getState());return os(()=>C.subscribe(()=>{o(C.getState())}),[]),t}import{useCallback as ls,useReducer as cs}from"react";import{createContext as ns,useContext as ss,useState as mt}from"react";import{Snackbar as as,Alert as is}from"@mui/material";import{jsx as an,jsxs as rs}from"react/jsx-runtime";var rn=ns(void 0),Ee=()=>{let t=ss(rn);if(!t)throw new Error("useToast must be used inside ToastProvider");return t},ln=({children:t})=>{let[o,e]=mt(!1),[r,i]=mt(""),[s,p]=mt("info"),c=(m,u="info")=>{i(m),p(u),e(!0)};return rs(rn.Provider,{value:{showToast:c},children:[t,an(as,{open:o,color:s,autoHideDuration:3e3,onClose:()=>e(!1),anchorOrigin:{vertical:"top",horizontal:"right"},children:an(is,{variant:"filled",severity:s,onClose:()=>e(!1),sx:{width:"100%"},children:r})})]})};var ps={isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null},ds=(t,o)=>{if(o.type==="isLoading")return F(l({},t),{isLoading:o.payload});if(o.type==="isSuccess")return F(l({},t),{isSuccess:!0,data:o.payload});if(o.type==="isError")return F(l({},t),{isError:!0,error:o.payload});if(o.type==="reset")return{isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null};throw Error("Unknown action.")};var le=(t={})=>{let{onSuccess:o=null,onError:e=null,disabledSuccessToast:r=!1}=t,{showToast:i}=Ee(),[s,p]=cs(ds,ps);return[ls((m,u,S={})=>{p({type:"isLoading",payload:!0}),ee.post(m,u,S).then(d=>{var x;p({type:"isSuccess",payload:d.data}),o==null||o(d.data,u),r||i((x=d.data)==null?void 0:x.message,"success")}).catch(d=>{var y,g,E,_,O,R,P,H,X,$,k,T;let x={status:(g=(y=d.response)==null?void 0:y.status)!=null?g:500,message:((_=(E=d.response)==null?void 0:E.data)==null?void 0:_.detail)||((R=(O=d.response)==null?void 0:O.data)==null?void 0:R.message)||d.message||"An unknown error occurred",data:(H=(P=d.response)==null?void 0:P.data)!=null?H:null,statusText:($=(X=d.response)==null?void 0:X.statusText)!=null?$:"",code:(k=d==null?void 0:d.code)!=null?k:"",name:(T=d==null?void 0:d.name)!=null?T:""};i(x.message,"error"),p({type:"isError",payload:x}),e==null||e(x,u)}).finally(()=>{p({type:"isLoading",payload:!1})})},[o,e,i]),s]};import{Call as nt,CallEnd as cn,CallSplit as fs,Close as at,Mic as ms,MicOff as xs,Pause as Cs,PhoneDisabled as bs,PlayArrow as ys,SupportAgent as st}from"@mui/icons-material";import{Box as A,Button as ie,Dialog as Be,IconButton as he,Paper as De,TextField as ve,Typography as te,Autocomplete as pn,Tooltip as Me,useTheme as hs,TableContainer as Es,Table as Ts,TableHead as Ss,TableRow as dn,TableCell as ue,TableBody as vs,CircularProgress as be}from"@mui/material";import{useEffect as Ds,useMemo as Ls,useState as ye}from"react";import{useTheme as us}from"@mui/material";var gs=({disabled:t,enabled:o,outlined:e})=>{let r=us();return{disabled:l({padding:"0px",margin:"0px",minWidth:"40px !important",borderRadius:"16px",border:"1px solid rgb(206, 204, 204)",height:"40px","&:hover":{boxShadow:" 0px 2px 2px rgba(0, 0, 0, 0.79)",border:`1px solid ${r.palette.primary.main}`},"&:active":{bgcolor:"primary.main",boxShadow:`inset 1px -2px 4px ${r.palette.primary.light}`}},t),enabled:l({padding:"0px",margin:"0px",minWidth:"40px !important",borderRadius:"16px",boxShadow:" 0px 2px 1px rgba(0, 0, 0, 0.507)",border:`1px solid ${r.palette.primary.main}`,height:"40px","&:hover":{boxShadow:" 0px 2px 1px rgba(0, 0, 0, 0.507)",border:`1px solid ${r.palette.primary.main}`},"&:active":{bgcolor:"primary.main",boxShadow:`inset 1px -2px 4px ${r.palette.primary.light}`}},o),outlined:l({padding:"0px",margin:"0px",minWidth:"40px !important",borderRadius:"16px",backgroundColor:r.palette.grey[200],boxShadow:`0px 2px 1px ${r.palette.primary.light}`,border:`0px solid ${r.palette.primary.main}`,height:"40px","&:hover":{boxShadow:`0px 2px 1px ${r.palette.primary.main}`,border:`0px solid ${r.palette.primary.main}`},"&:active":{bgcolor:"primary.main",boxShadow:`inset 1px -2px 4px ${r.palette.primary.light}`}},e)}},ot=gs;import{Fragment as He,jsx as n,jsxs as v}from"react/jsx-runtime";var Is=({each:t,isMergeCall:o})=>{var T,D,J,ne,se;let e=Se(),{showToast:r}=Ee(),{disabled:i,enabled:s,outlined:p}=ot({disabled:((T=e.sdkConfig)==null?void 0:T.disabled)||{},enabled:((D=e.sdkConfig)==null?void 0:D.enabled)||{},outlined:((J=e.sdkConfig)==null?void 0:J.outlined)||{}}),c=hs(),[m,u]=ye(!1),[S,d]=ye(!1),[x,y]=ye(!1),[g,E]=ye(!1),[_,O]=ye(!1),R=(h,N)=>{C.setConferenceLine(l(l({},h),N))},P=(h,N)=>{var K,G,Y,V;let U=l(l({},h),N);u(!0);let q={action:"EXTERNAL_CONFERENCE",operation:`CALL${U.line}`,line_used:String(U.line),thirdparty_no:U.phone,userid:(G=(K=e.callData)==null?void 0:K.agent_id)!=null?G:"",process:(V=(Y=e.callData)==null?void 0:Y.process_name)!=null?V:""};ee.post(I.CONFERENCE_CALL,q).then(w=>{var L;r((L=w.data)==null?void 0:L.message,"success"),C.setConferenceLine(l(l({},h),N))}).catch(w=>{var z,j,Z,Q;let L=((j=(z=w.response)==null?void 0:z.data)==null?void 0:j.detail)||((Q=(Z=w.response)==null?void 0:Z.data)==null?void 0:Q.message)||w.message||"An unknown error 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autoplay",style:{border:"none"}})})]})}),f(xt,{anchorEl:X,open:!!X,onClose:Qe,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:me(ce,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[f(Fs,{size:"small",value:U,placeholder:"Enter Mobile No.",onChange:a=>{q(a.target.value)}}),f(rt,{color:"info",onClick:()=>{In(U)},children:Fe?f($e,{size:"20px",sx:{color:o.palette.success.main}}):f(Ms,{color:"success"})})]})}),f(xt,{anchorEl:P,open:!!P,onClose:vn,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:f(Ks,{onClick:()=>Ln("Lunch"),children:"- Break"})}),f(xt,{anchorEl:E,open:!!E,onClose:Ve,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:me(ce,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[f(it,{icon:f(Ns,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),f(it,{icon:f(Us,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),f(it,{icon:f(zs,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!e.openConferenceDialog&&f(un,{}),!!e.openCallTransferDialog&&f(gn,{open:e.openCallTransferDialog}),!!k&&f(fn,{open:k,setOpen:T,onSubmitDisposition:kn}),!!ne&&f(xn,{open:ne,setOpen:se})]})}import{memo as Xs}from"react";import{jsx as Js}from"react/jsx-runtime";var Ct=Xs(({children:t})=>Js(ln,{children:t}));Ct.displayName="SDKProvider";import{jsx as Tn}from"react/jsx-runtime";var Sn=Vs(({onDataChange:t})=>{let o=Zs(e=>{try{t&&typeof t=="function"&&t(e)}catch(r){console.error("Error in CallControlPanel data change handler:",r)}},[t]);return Tn(Ct,{children:Tn(En,{onDataChange:o})})});Sn.displayName="CallControlPanel";async function Vi({apiKey:t,tenantId:o,agentId:e,sdkConfig:r}){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await ut.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),C.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),C.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),C.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function Zi(){return"6.x.x"}function Qi(){return C.getState().isInitialized}export{Sn as CallControlPanel,Zi as getSDKVersion,Vi as initSDK,Qi as isSDKInitialized,jn as useClickToCall,Gn as useEndCall,es as useGetAuthorizationToken,Vn as useGetCallerData,Fn as useLogout};
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