call-control-sdk 6.4.5-dev.4 → 6.4.5-dev.6

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (6) hide show
  1. package/dist/incoming-4WP3FJI4.mp3 +0 -0
  2. package/dist/index.js +1 -1
  3. package/dist/index.js.map +1 -1
  4. package/dist/index.mjs +1 -1
  5. package/dist/index.mjs.map +1 -1
  6. package/package.json +1 -1
package/dist/index.mjs CHANGED
@@ -1,2 +1,2 @@
1
- var Sn=Object.defineProperty,Tn=Object.defineProperties;var vn=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Dn=Object.prototype.hasOwnProperty,Ln=Object.prototype.propertyIsEnumerable;var lt=(e,o,t)=>o in e?Sn(e,o,{enumerable:!0,configurable:!0,writable:!0,value:t}):e[o]=t,c=(e,o)=>{for(var t in o||(o={}))Dn.call(o,t)&&lt(e,t,o[t]);if(Qo)for(var t of Qo(o))Ln.call(o,t)&&lt(e,t,o[t]);return e},F=(e,o)=>Tn(e,vn(o));var ie=(e,o,t)=>lt(e,typeof o!="symbol"?o+"":o,t);var Qe="uat-cti.aighospitals.com",H=`https://${Qe}:8095`,_n=`wss://${Qe}:8095`,K={v1:"/api/v1"},_={LOGIN:`${H}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${K.v1}/cti/users`,PROCESS_LIST:`${H}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${K.v1}/users/get_sentiment_analysis`},en={WS:`${_n}${K.v1}/cti/ws`},me="call-control-sdk-state";var rt=class{constructor(){ie(this,"state");ie(this,"listeners",[]);ie(this,"STORAGE_KEY",me);ie(this,"apiKey");ie(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let t=JSON.parse(o);this.state=F(c({},this.state),{agentId:t.agentId||"",authorization:t.authorization||void 0,process:t.process||null,openConferenceDialog:(t==null?void 0:t.openConferenceDialog)||!1,openCallTransferDialog:(t==null?void 0:t.openCallTransferDialog)||!1,isInitialized:t.isInitialized||!1,sdkConfig:t.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:t.isHolding||!1,isMuted:t.isMuted||!1,status:t.status||"idle",callStartTime:t.callStartTime||null,controlPanelPosition:t.controlPanelPosition||{x:10,y:10},iframePosition:t.iframePosition||{x:10,y:80},callData:t.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:t.conferenceLine&&Array.isArray(t.conferenceLine)&&t.conferenceLine.length>0?t.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,t){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=t.trim()}initialize(o,t,i,l,s){if(this.validateCredentials(o,t),!i||typeof i!="string"||i.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=i,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=c({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},l),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return c({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let t=this.listeners.indexOf(o);t>-1&&this.listeners.splice(t,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=c(c({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var i;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let t=(i=this.state.conferenceLine)==null?void 0:i.map(l=>l.line===o.line?o:l);this.state.conferenceLine=t,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new rt;var ct=class{constructor(){ie(this,"config",null);ie(this,"ticketId",null);ie(this,"baseUrl","");ie(this,"eventQueue",[]);ie(this,"flushTimer",null)}async init(o){this.config=c({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let t=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),t}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let t=await o.json();return this.ticketId=t.ticketId,this.config.autoTrack&&this.setupAutoTracking(),t}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,t){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let i={eventType:o,eventData:t,timestamp:Date.now()};this.eventQueue.push(i),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,t){var s;let i=`${this.baseUrl}${o}`,l=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let r=1;r<=l;r++)try{return await fetch(i,t)}catch(f){if(r===l)throw f;let b=Math.min(1e3*Math.pow(2,r-1),1e4);await new Promise(x=>setTimeout(x,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var i;if(typeof window=="undefined"||!((i=this.config)!=null&&i.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(l=>console.warn("Failed to track page visit:",l)),o.clicks!==!1&&document.addEventListener("click",l=>{var r;let s=l.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(r=s.textContent)==null?void 0:r.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:l.clientX,y:l.clientY},timestamp:new Date().toISOString()}).catch(f=>console.warn("Failed to track click:",f))}),o.forms!==!1&&document.addEventListener("submit",l=>{let s=l.target,r=new FormData(s),f={};r.forEach((b,x)=>{f[x]=b.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(f),fieldCount:Object.keys(f).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let l;document.addEventListener("input",s=>{let r=s.target;(r.tagName==="INPUT"||r.tagName==="TEXTAREA"||r.tagName==="SELECT")&&(clearTimeout(l),l=setTimeout(()=>{var f;this.logEvent("fieldChange",{element:r.tagName,type:r.getAttribute("type"),name:r.getAttribute("name"),id:r.id,valueLength:((f=r.value)==null?void 0:f.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let t=Date.now();window.addEventListener("beforeunload",()=>{let l=Date.now()-t;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:l,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",l=>{this.logEvent("jsError",{message:l.message,filename:l.filename,lineno:l.lineno,colno:l.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",l=>{var s;this.logEvent("unhandledRejection",{reason:(s=l.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let l=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:l.type,redirectCount:l.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},pt=new ct;typeof window!="undefined"&&(window.EventTracker=pt);import{useCallback as On,useState as Ne}from"react";import In from"axios";var tn,Rn=(tn=m.getSdkAuthToken())!=null?tn:"",An=6e4;function wn(){var e;return(e=m.getSdkAuthToken())!=null?e:""}function Nn(){var o,t,i,l;let e=In.create({baseURL:H,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(t=(o=m.getCredentials())==null?void 0:o.tenantId)!=null?t:"","x-api-key":(l=(i=m.getCredentials())==null?void 0:i.apiKey)!=null?l:"",Authorization:`${Rn}`},timeout:An,withCredentials:!1});return e.interceptors.request.use(s=>{let r=wn();return r&&s.headers&&(s.headers.Authorization=`${r}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),e.interceptors.response.use(s=>{var b;let r=new Date().getTime(),f=(b=s.config.metadata)==null?void 0:b.startTime;return f&&console.log(`Request to ${s.config.url} took ${r-f}ms`),s},async s=>{var f;let r=s.config;return((f=s.response)==null?void 0:f.status)===401&&!r._retry&&(m.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),e}var kn=Nn(),Q=kn;var Pn=()=>{let[e,o]=Ne(!1),[t,i]=Ne(!1),[l,s]=Ne(!1),[r,f]=Ne(null),[b,x]=Ne(null);return{logout:On(async()=>{var C;let p=JSON.parse((C=localStorage.getItem(me))!=null?C:"");o(!0);let u={action:"LOGOUTUSER",userId:p.agentId||""};return Q.post(_.LOGOUT,u).then(g=>(m.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),x(g==null?void 0:g.data),i(!0),g==null?void 0:g.data)).catch(g=>{var y;return s(!0),f(g),(y=g==null?void 0:g.response)==null?void 0:y.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Mn,useState as ke}from"react";var Un=()=>{let[e,o]=ke(!1),[t,i]=ke(!1),[l,s]=ke(!1),[r,f]=ke(null),[b,x]=ke(null);return{handleEndCall:Mn(async p=>{var g,y,R,P,U,k,z,Z,q,w,h,T,ee,oe,L;let u=JSON.parse((g=localStorage.getItem(me))!=null?g:"");o(!0);let C={action:"ENDCALL",userId:u==null?void 0:u.agentId,processid:(P=(R=(y=u==null?void 0:u.process)==null?void 0:y.process_id)==null?void 0:R.toString())!=null?P:"",process_name:(k=(U=u==null?void 0:u.process)==null?void 0:U.process_name)!=null?k:"",callreferenceid:(Z=(z=u==null?void 0:u.callData)==null?void 0:z.convox_id)!=null?Z:"",mobile_number:(w=(q=u==null?void 0:u.callData)==null?void 0:q.phone_number)!=null?w:"",disposition:(h=p==null?void 0:p.disposition)!=null?h:"RES",set_followUp:(T=p==null?void 0:p.followUp)!=null?T:"N",callback_date:(ee=p==null?void 0:p.callbackDate)!=null?ee:"",callback_hrs:(oe=p==null?void 0:p.callbackHrs)!=null?oe:"",callback_mins:(L=p==null?void 0:p.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return Q.post(_.END_CALL,C).then(S=>(m.endCall(),x(S==null?void 0:S.data),i(!0),S==null?void 0:S.data)).catch(S=>{var N;return s(!0),f(S),(N=S==null?void 0:S.response)==null?void 0:N.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Bn,useState as Oe}from"react";var Hn=()=>{let[e,o]=Oe(!1),[t,i]=Oe(!1),[l,s]=Oe(!1),[r,f]=Oe(null),[b,x]=Oe(null);return{handleStartCall:Bn(async p=>{var C,g,y,R,P,U,k,z,Z;let u=JSON.parse((C=localStorage.getItem(me))!=null?C:"");if(o(!0),((g=u==null?void 0:u.callData)==null?void 0:g.status)==="IDLE"){let q={action:"CALL",userId:u==null?void 0:u.agentId,phone_number:p==null?void 0:p.mobileNumber};return Q.post(_.CLICK_TO_CALL,q).then(w=>(x(w==null?void 0:w.data),i(!0),w==null?void 0:w.data)).catch(w=>{var h;return s(!0),f(w),(h=w==null?void 0:w.response)==null?void 0:h.data}).finally(()=>{o(!1)})}else if(((y=u==null?void 0:u.callData)==null?void 0:y.status)==="ONCALL"){let q=(P=(R=u==null?void 0:u.conferenceLine)==null?void 0:R.filter(h=>h.line!==1))==null?void 0:P.find(h=>h.status==="IDLE"&&!(h!=null&&h.isCallStart)),w={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:p==null?void 0:p.mobileNumber,userid:(k=(U=u.callData)==null?void 0:U.agent_id)!=null?k:"",process:(Z=(z=u.callData)==null?void 0:z.process_name)!=null?Z:""};return Q.post(_.CONFERENCE_CALL,w).then(h=>(x(h==null?void 0:h.data),i(!0),m.setConferenceLine(F(c({},q),{isCallStart:!0,status:"ONCALL",phone:p==null?void 0:p.mobileNumber})),m.setOpenConferenceDialog(!0),h==null?void 0:h.data)).catch(h=>{var T;return s(!0),f(h),(T=h==null?void 0:h.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useState as zn,useEffect as $n}from"react";var qn=()=>{let{process_id:e,process_name:o,status:t,phone_number:i,agent_id:l,convox_id:s}=m.getState().callData,r={phone_number:i,status:t,callReferenceId:s,agent_id:l,process_id:e,process_name:o},[f,b]=zn(r);return $n(()=>m.subscribe(()=>{let{process_id:I,process_name:p,status:u,phone_number:C,agent_id:g,convox_id:y}=m.getState().callData;b({phone_number:C,status:u,callReferenceId:y,agent_id:g,process_id:I,process_name:p})}),[]),f};import{useState as Fn,useEffect as Kn}from"react";var Wn=()=>{let[e,o]=Fn(m.getSdkAuthToken());return Kn(()=>m.subscribe(()=>{o(m.getSdkAuthToken())}),[]),e};import{memo as qs,useCallback as Fs}from"react";import{CallEnd as bs,Close as ys,DragIndicator as mn,Group as Es,KeyboardArrowDown as hs,Layers as Ss,Mic as Ts,MicOff as vs,Pause as Ds,Pending as Ls,Phone as _s,PlayArrow as Is,SupportAgent as Rs,TransferWithinAStation as As,Upcoming as ws,WifiCalling3 as Ns}from"@mui/icons-material";import{Box as re,Button as De,Chip as at,CircularProgress as Be,Fade as xn,IconButton as it,Menu as ft,MenuItem as ks,Paper as Cn,TextField as Os,Tooltip as he,Typography as bn,useTheme as Ps}from"@mui/material";import{useEffect as He,useRef as Ms,useState as ue}from"react";import{useCallback as et,useRef as dt,useState as on}from"react";function ut(e,o){let[t,i]=on(e),[l,s]=on(!1),r=dt(),f=dt({x:0,y:0}),b=dt({x:0,y:0}),x=et(C=>{let g=r.current;if(!g)return;let y=g.getBoundingClientRect(),R=window.innerWidth,P=window.innerHeight,U={x:Math.max(0,Math.min(C.x,R-y.width)),y:Math.max(0,Math.min(C.y,P-y.height))};i(U),o==null||o(U)},[o]),I=et((C,g)=>{s(!0),f.current={x:C,y:g},b.current=t;let y=(k,z)=>{let Z=k-f.current.x,q=z-f.current.y;x({x:b.current.x+Z,y:b.current.y+q})},R=k=>{k.preventDefault(),y(k.clientX,k.clientY)},P=k=>{k.preventDefault();let 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0:Zt.status)==null?void 0:Qt.toUpperCase())==="ONCALL"?c({},s):((to=(eo=t.callData)==null?void 0:eo.status)==null?void 0:to.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((no=(oo=t.callData)==null?void 0:oo.status)==null?void 0:no.toUpperCase())!=="ONCALL"&&!t.isHolding||Y,children:Y?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):t.isHolding?d(Is,{}):d(Ds,{})})}),d(he,{title:t.isMuted?"Unmute":"Mute",children:d(De,{variant:t.isMuted&&((ao=(so=t.callData)==null?void 0:so.status)==null?void 0:ao.toUpperCase())==="ONCALL"?"contained":"outlined",onClick:a=>{a.stopPropagation(),Ze()},sx:t.isMuted&&((lo=(io=t.callData)==null?void 0:io.status)==null?void 0:lo.toUpperCase())==="ONCALL"?c({},s):((co=(ro=t.callData)==null?void 0:ro.status)==null?void 0:co.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((uo=(po=t.callData)==null?void 0:po.status)==null?void 0:uo.toUpperCase())!=="ONCALL"&&!t.isMuted||Le,children:Le?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):t.isMuted?d(vs,{}):d(Ts,{})})}),!((go=t.sdkConfig)!=null&&go.disableCallTransferButton)&&d(he,{title:"Transfer Call",children:d(De,{variant:t.openCallTransferDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenCallTransferDialog(!0))},sx:t.openCallTransferDialog?c({},s):((mo=(fo=t.callData)==null?void 0:fo.status)==null?void 0:mo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((Co=(xo=t.callData)==null?void 0:xo.status)==null?void 0:Co.toUpperCase())!=="ONCALL",children:d(As,{})})}),!((bo=t.sdkConfig)!=null&&bo.disableConferenceButton)&&d(he,{title:"Conference Call",children:d(De,{variant:t.openConferenceDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenConferenceDialog(!0))},sx:t.openConferenceDialog?c({},s):((Eo=(yo=t.callData)==null?void 0:yo.status)==null?void 0:Eo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((So=(ho=t.callData)==null?void 0:ho.status)==null?void 0:So.toUpperCase())!=="ONCALL",children:d(Es,{})})}),!((To=t.sdkConfig)!=null&&To.disableEndCallButton)&&d(he,{title:"End Call",children:d(De,{variant:((Do=(vo=t.callData)==null?void 0:vo.status)==null?void 0:Do.toUpperCase())==="ONCALL"||((_o=(Lo=t.callData)==null?void 0:Lo.status)==null?void 0:_o.toUpperCase())==="RINGING"||((Ro=(Io=t.callData)==null?void 0:Io.status)==null?void 0:Ro.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:a=>{var E,M,ne,se,pe,ge;(((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"||((se=(ne=t.callData)==null?void 0:ne.status)==null?void 0:se.toUpperCase())==="RINGING"||((ge=(pe=t.callData)==null?void 0:pe.status)==null?void 0:ge.toUpperCase())==="WRAPUP")&&(a.stopPropagation(),P(!0))},sx:((wo=(Ao=t.callData)==null?void 0:Ao.status)==null?void 0:wo.toUpperCase())==="ONCALL"||((ko=(No=t.callData)==null?void 0:No.status)==null?void 0:ko.toUpperCase())==="RINGING"||((Po=(Oo=t.callData)==null?void 0:Oo.status)==null?void 0:Po.toUpperCase())==="WRAPUP"?F(c({},s),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):F(c({},l),{minWidth:"60px !important"}),disabled:((Uo=(Mo=t.callData)==null?void 0:Mo.status)==null?void 0:Uo.toUpperCase())!=="ONCALL"&&((Ho=(Bo=t.callData)==null?void 0:Bo.status)==null?void 0:Ho.toUpperCase())!=="RINGING"&&(($o=(zo=t.callData)==null?void 0:zo.status)==null?void 0:$o.toUpperCase())!=="WRAPUP"||Ie,children:Ie?d(Be,{size:"20px",color:"error"}):d(bs,{})})})]})]})})})}),d(xn,{in:!0,timeout:300,children:fe(Cn,{ref:X,elevation:j?4:1,sx:{position:"absolute",left:B.x,top:B.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:I&&!((qo=t.sdkConfig)!=null&&qo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[fe(re,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:A,onTouchStart:D,children:[d(mn,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",d(it,{onClick:()=>p(!1),children:d(ys,{})})]}),d(re,{children:d("iframe",{src:`https://${Qe}/ConVoxCCS/iframe?agent_id=${t.agentId}&process_id=${(Fo=t.process)==null?void 0:Fo.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),d(ft,{anchorEl:g,open:!!g,onClose:Ge,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[d(Os,{size:"small",value:h,placeholder:"Enter Mobile No.",onChange:a=>{T(a.target.value)}}),d(it,{color:"info",onClick:()=>{Je(h)},children:J?d(Be,{size:"20px",sx:{color:o.palette.success.main}}):d(_s,{color:"success"})})]})}),d(ft,{anchorEl:u,open:!!u,onClose:Ye,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:d(ks,{onClick:()=>Xe("Lunch"),children:"- Break"})}),d(ft,{anchorEl:b,open:!!b,onClose:Ke,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[d(at,{icon:d(Ss,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),d(at,{icon:d(Ls,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(at,{icon:d(ws,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!t.openConferenceDialog&&d(pn,{}),!!t.openCallTransferDialog&&d(dn,{open:t.openCallTransferDialog}),!!R&&d(un,{open:R,setOpen:P,onSubmitDisposition:ye}),!!z&&d(fn,{open:z,setOpen:Z})]})}import{memo as zs}from"react";import{jsx as $s}from"react/jsx-runtime";var mt=zs(({children:e})=>$s(an,{children:e}));mt.displayName="SDKProvider";import{jsx as En}from"react/jsx-runtime";var hn=qs(({onDataChange:e})=>{let o=Fs(t=>{try{e&&typeof e=="function"&&e(t)}catch(i){console.error("Error in CallControlPanel data change handler:",i)}},[e]);return En(mt,{children:En(yn,{onDataChange:o})})});hn.displayName="CallControlPanel";async function qi({apiKey:e,tenantId:o,agentId:t,sdkConfig:i}){if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let l=await pt.init({apiKey:e.trim(),tenantId:o.trim(),agentId:t.trim(),baseUrl:H});if(l)console.log("SDK initialized successfully"),m.initialize(e.trim(),o.trim(),t.trim(),i,l);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(l){throw console.error("SDK initialization error:",l),m.setInitCheck(),l instanceof Error?l:new Error(`SDK initialization failed: ${String(l)}`)}}function Fi(){return"6.x.x"}function Ki(){return m.getState().isInitialized}export{hn as CallControlPanel,Fi as getSDKVersion,qi as initSDK,Ki as isSDKInitialized,Hn as useClickToCall,Un as useEndCall,Wn as useGetAuthorizationToken,qn as useGetCallerData,Pn as useLogout};
1
+ var In=Object.defineProperty,$n=Object.defineProperties;var _n=Object.getOwnPropertyDescriptors;var tn=Object.getOwnPropertySymbols;var Nn=Object.prototype.hasOwnProperty,On=Object.prototype.propertyIsEnumerable;var dt=(t,o,e)=>o in t?In(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Nn.call(o,e)&&dt(t,e,o[e]);if(tn)for(var e of tn(o))On.call(o,e)&&dt(t,e,o[e]);return t},j=(t,o)=>$n(t,_n(o));var re=(t,o,e)=>dt(t,typeof o!="symbol"?o+"":o,e);var et="uat-cti.aighospitals.com",B=`https://${et}:8095`,Mn=`wss://${et}:8095`,K={v1:"/api/v1"},y={LOGIN:`${B}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${K.v1}/cti/users`,PROCESS_LIST:`${B}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${K.v1}/users/get_sentiment_analysis`},on={WS:`${Mn}${K.v1}/cti/ws`},me="call-control-sdk-state";var pt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",me);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=j(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,a){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=a,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new pt;var ct=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var a;let r=`${this.baseUrl}${o}`,i=((a=this.config)==null?void 0:a.retryAttempts)||3;for(let p=1;p<=i;p++)try{return await fetch(r,e)}catch(d){if(p===i)throw d;let U=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,U))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var p;let a=i.target;(a.tagName==="BUTTON"||a.tagName==="A"||a.onclick||a.getAttribute("role")==="button"||a instanceof HTMLButtonElement&&a.type==="button")&&this.logEvent("click",{element:a.tagName,text:(p=a.textContent)==null?void 0:p.trim().substring(0,100),href:a.getAttribute("href"),id:a.id,className:a.className,role:a.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(d=>console.warn("Failed to track click:",d))}),o.forms!==!1&&document.addEventListener("submit",i=>{let a=i.target,p=new FormData(a),d={};p.forEach((U,u)=>{d[u]=U.toString()}),this.logEvent("formSubmission",{formId:a.id,action:a.action,method:a.method,fields:Object.keys(d),fieldCount:Object.keys(d).length,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track form submission:",U))}),o.inputs!==!1){let i;document.addEventListener("input",a=>{let p=a.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var d;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((d=p.value)==null?void 0:d.length)||0,timestamp:new Date().toISOString()}).catch(U=>console.warn("Failed to track field change:",U))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var a;this.logEvent("unhandledRejection",{reason:(a=i.reason)==null?void 0:a.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,a=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:a.navigationStart,loadTime:a.loadEventEnd-a.navigationStart,domReady:a.domContentLoadedEventEnd-a.navigationStart,renderTime:a.loadEventEnd-a.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},ut=new ct;typeof window!="undefined"&&(window.EventTracker=ut);import{useCallback as jn,useState as _e}from"react";import Bn from"axios";var nn,Hn=(nn=m.getSdkAuthToken())!=null?nn:"",wn=6e4;function Fn(){var t;return(t=m.getSdkAuthToken())!=null?t:""}function Qn(){var o,e,r,i;let t=Bn.create({baseURL:B,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=m.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=m.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Hn}`},timeout:wn,withCredentials:!1});return t.interceptors.request.use(a=>{let p=Fn();return p&&a.headers&&(a.headers.Authorization=`${p}`),a.metadata={startTime:new Date().getTime()},a},a=>(console.error("Request interceptor error:",a),Promise.reject(a))),t.interceptors.response.use(a=>{var U;let p=new Date().getTime(),d=(U=a.config.metadata)==null?void 0:U.startTime;return d&&console.log(`Request to ${a.config.url} took ${p-d}ms`),a},async a=>{var d;let p=a.config;return((d=a.response)==null?void 0:d.status)===401&&!p._retry&&(m.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),a.response||(console.error("Network error:",a.message),a.message="Network error: Please check your internet connection"),a.response&&a.response.status>=500&&(console.error("Server error:",a.response.status,a.response.data),a.message="Server error: Please try again later"),Promise.reject(a)}),t}var Xn=Qn(),ee=Xn;var Kn=()=>{let[t,o]=_e(!1),[e,r]=_e(!1),[i,a]=_e(!1),[p,d]=_e(null),[U,u]=_e(null);return{logout:jn(async()=>{var x;let c=JSON.parse((x=localStorage.getItem(me))!=null?x:"");o(!0);let R={action:"LOGOUTUSER",userId:c.agentId||""};return ee.post(y.LOGOUT,R).then(g=>(m.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),u(g==null?void 0:g.data),r(!0),g==null?void 0:g.data)).catch(g=>{var h;return a(!0),d(g),(h=g==null?void 0:g.response)==null?void 0:h.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useCallback as Wn,useState as Ne}from"react";var Jn=()=>{let[t,o]=Ne(!1),[e,r]=Ne(!1),[i,a]=Ne(!1),[p,d]=Ne(null),[U,u]=Ne(null);return{handleEndCall:Wn(async c=>{var g,h,A,_,P,N,H,G,w,k,D,T,Y,ne,ae;let 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0:I.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useCallback as qn,useState as Oe}from"react";var Gn=()=>{let[t,o]=Oe(!1),[e,r]=Oe(!1),[i,a]=Oe(!1),[p,d]=Oe(null),[U,u]=Oe(null);return{handleStartCall:qn(async c=>{var x,g,h,A,_,P,N,H,G;let R=JSON.parse((x=localStorage.getItem(me))!=null?x:"");if(o(!0),((g=R==null?void 0:R.callData)==null?void 0:g.status)==="IDLE"){let w={action:"CALL",userId:R==null?void 0:R.agentId,phone_number:c==null?void 0:c.mobileNumber};return ee.post(y.CLICK_TO_CALL,w).then(k=>(u(k==null?void 0:k.data),r(!0),k==null?void 0:k.data)).catch(k=>{var D;return a(!0),d(k),(D=k==null?void 0:k.response)==null?void 0:D.data}).finally(()=>{o(!1)})}else if(((h=R==null?void 0:R.callData)==null?void 0:h.status)==="ONCALL"){let w=(_=(A=R==null?void 0:R.conferenceLine)==null?void 0:A.filter(D=>D.line!==1))==null?void 0:_.find(D=>D.status==="IDLE"&&!(D!=null&&D.isCallStart)),k={action:"EXTERNAL_CONFERENCE",operation:`CALL${w.line}`,line_used:String(w.line),thirdparty_no:c==null?void 0:c.mobileNumber,userid:(N=(P=R.callData)==null?void 0:P.agent_id)!=null?N:"",process:(G=(H=R.callData)==null?void 0:H.process_name)!=null?G:""};return ee.post(y.CONFERENCE_CALL,k).then(D=>(u(D==null?void 0:D.data),r(!0),m.setConferenceLine(j(l({},w),{isCallStart:!0,status:"ONCALL",phone:c==null?void 0:c.mobileNumber})),m.setOpenConferenceDialog(!0),D==null?void 0:D.data)).catch(D=>{var T;return a(!0),d(D),(T=D==null?void 0:D.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:p,data:U}};import{useState as Yn,useEffect as Vn}from"react";var zn=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:a}=m.getState().callData,p={phone_number:r,status:e,callReferenceId:a,agent_id:i,process_id:t,process_name:o},[d,U]=Yn(p);return Vn(()=>m.subscribe(()=>{let{process_id:E,process_name:c,status:R,phone_number:x,agent_id:g,convox_id:h}=m.getState().callData;U({phone_number:x,status:R,callReferenceId:h,agent_id:g,process_id:E,process_name:c})}),[]),d};import{useState as Zn,useEffect as ea}from"react";var ta=()=>{let[t,o]=Zn(m.getSdkAuthToken());return ea(()=>m.subscribe(()=>{o(m.getSdkAuthToken())}),[]),t};import{memo as Za,useCallback as es}from"react";import{CallEnd as ka,Close as va,DragIndicator as Cn,Group as Ia,KeyboardArrowDown as $a,Layers as _a,Mic as Na,MicOff as Oa,Pause as Ma,Pending as Ba,Phone as Ha,PlayArrow as wa,SupportAgent as Fa,TransferWithinAStation as Qa,Upcoming as Xa,WifiCalling3 as ja}from"@mui/icons-material";import{Box as de,Button as Le,Chip as it,CircularProgress as we,Fade as xn,IconButton as rt,Menu as Rt,MenuItem as Ka,Paper as bn,TextField as Wa,Tooltip as De,Typography as hn,useTheme as Ja}from"@mui/material";import{useEffect as ye,useRef as Fe,useState as ge}from"react";import{useCallback as tt,useRef as gt,useState as an}from"react";function ft(t,o){let[e,r]=an(t),[i,a]=an(!1),p=gt(),d=gt({x:0,y:0}),U=gt({x:0,y:0}),u=tt(x=>{let g=p.current;if(!g)return;let h=g.getBoundingClientRect(),A=window.innerWidth,_=window.innerHeight,P={x:Math.max(0,Math.min(x.x,A-h.width)),y:Math.max(0,Math.min(x.y,_-h.height))};r(P),o==null||o(P)},[o]),E=tt((x,g)=>{a(!0),d.current={x,y:g},U.current=e;let h=(N,H)=>{let G=N-d.current.x,w=H-d.current.y;u({x:U.current.x+G,y:U.current.y+w})},A=N=>{N.preventDefault(),h(N.clientX,N.clientY)},_=N=>{N.preventDefault();let H=N.touches[0];H&&h(H.clientX,H.clientY)},P=()=>{a(!1),document.removeEventListener("mousemove",A),document.removeEventListener("mouseup",P),document.removeEventListener("touchmove",_),document.removeEventListener("touchend",P)};document.addEventListener("mousemove",A),document.addEventListener("mouseup",P),document.addEventListener("touchmove",_,{passive:!1}),document.addEventListener("touchend",P)},[e,u]),c=tt(x=>{x.preventDefault(),E(x.clientX,x.clientY)},[E]),R=tt(x=>{x.preventDefault();let g=x.touches[0];g&&E(g.clientX,g.clientY)},[E]);return{position:e,isDragging:i,dragRef:p,handleMouseDown:c,handleTouchStart:R}}import{useState as oa,useEffect as na}from"react";function Ee(){let[t,o]=oa(m.getState());return na(()=>m.subscribe(()=>{o(m.getState())}),[]),t}import{useCallback as da,useReducer as pa}from"react";import{createContext as aa,useContext as sa,useState as Ut}from"react";import{Snackbar as ia,Alert as ra}from"@mui/material";import{jsx as sn,jsxs as la}from"react/jsx-runtime";var rn=aa(void 0),he=()=>{let t=sa(rn);if(!t)throw new Error("useToast must be used inside ToastProvider");return t},ln=({children:t})=>{let[o,e]=Ut(!1),[r,i]=Ut(""),[a,p]=Ut("info"),d=(U,u="info")=>{i(U),p(u),e(!0)};return la(rn.Provider,{value:{showToast:d},children:[t,sn(ia,{open:o,color:a,autoHideDuration:3e3,onClose:()=>e(!1),anchorOrigin:{vertical:"top",horizontal:"right"},children:sn(ra,{variant:"filled",severity:a,onClose:()=>e(!1),sx:{width:"100%"},children:r})})]})};var ca={isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null},ua=(t,o)=>{if(o.type==="isLoading")return j(l({},t),{isLoading:o.payload});if(o.type==="isSuccess")return j(l({},t),{isSuccess:!0,data:o.payload});if(o.type==="isError")return j(l({},t),{isError:!0,error:o.payload});if(o.type==="reset")return{isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null};throw Error("Unknown action.")};var le=(t={})=>{let{onSuccess:o=null,onError:e=null,disabledSuccessToast:r=!1}=t,{showToast:i}=he(),[a,p]=pa(ua,ca);return[da((U,u,E={})=>{p({type:"isLoading",payload:!0}),ee.post(U,u,E).then(c=>{var R;p({type:"isSuccess",payload:c.data}),o==null||o(c.data,u),r||i((R=c.data)==null?void 0:R.message,"success")}).catch(c=>{var x,g,h,A,_,P,N,H,G,w,k,D;let R={status:(g=(x=c.response)==null?void 0:x.status)!=null?g:500,message:((A=(h=c.response)==null?void 0:h.data)==null?void 0:A.detail)||((P=(_=c.response)==null?void 0:_.data)==null?void 0:P.message)||c.message||"An unknown error occurred",data:(H=(N=c.response)==null?void 0:N.data)!=null?H:null,statusText:(w=(G=c.response)==null?void 0:G.statusText)!=null?w:"",code:(k=c==null?void 0:c.code)!=null?k:"",name:(D=c==null?void 0:c.name)!=null?D:""};i(R.message,"error"),p({type:"isError",payload:R}),e==null||e(R,u)}).finally(()=>{p({type:"isLoading",payload:!1})})},[o,e,i]),a]};import{Call as nt,CallEnd as dn,CallSplit as Ua,Close as st,Mic as Ra,MicOff as ma,Pause as Ca,PhoneDisabled as xa,PlayArrow as ba,SupportAgent as at}from"@mui/icons-material";import{Box as $,Button as ie,Dialog as Be,IconButton as be,Paper as Te,TextField as Se,Typography as te,Autocomplete as pn,Tooltip as Me,useTheme as ha,TableContainer as Da,Table as Ea,TableHead as Sa,TableRow as cn,TableCell as ue,TableBody as Ta,CircularProgress as Ce}from"@mui/material";import{useEffect as La,useMemo as ya,useState as xe}from"react";import{useTheme as ga}from"@mui/material";var fa=({disabled:t,enabled:o,outlined:e})=>{let r=ga();return{disabled:l({padding:"0px",margin:"0px",minWidth:"40px !important",borderRadius:"16px",border:"1px solid rgb(206, 204, 204)",height:"40px","&:hover":{boxShadow:" 0px 2px 2px rgba(0, 0, 0, 0.79)",border:`1px solid ${r.palette.primary.main}`},"&:active":{bgcolor:"primary.main",boxShadow:`inset 1px -2px 4px ${r.palette.primary.light}`}},t),enabled:l({padding:"0px",margin:"0px",minWidth:"40px 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e=Ee(),{showToast:r}=he(),{disabled:i,enabled:a,outlined:p}=ot({disabled:((D=e.sdkConfig)==null?void 0:D.disabled)||{},enabled:((T=e.sdkConfig)==null?void 0:T.enabled)||{},outlined:((Y=e.sdkConfig)==null?void 0:Y.outlined)||{}}),d=ha(),[U,u]=xe(!1),[E,c]=xe(!1),[R,x]=xe(!1),[g,h]=xe(!1),[A,_]=xe(!1),P=(b,I)=>{m.setConferenceLine(l(l({},b),I))},N=(b,I)=>{var X,W,J,V;let O=l(l({},b),I);u(!0);let Q={action:"EXTERNAL_CONFERENCE",operation:`CALL${O.line}`,line_used:String(O.line),thirdparty_no:O.phone,userid:(W=(X=e.callData)==null?void 0:X.agent_id)!=null?W:"",process:(V=(J=e.callData)==null?void 0:J.process_name)!=null?V:""};ee.post(y.CONFERENCE_CALL,Q).then(v=>{var L;r((L=v.data)==null?void 0:L.message,"success"),m.setConferenceLine(l(l({},b),I))}).catch(v=>{var F,q,z,Z;let L=((q=(F=v.response)==null?void 0:F.data)==null?void 0:q.detail)||((Z=(z=v.response)==null?void 0:z.data)==null?void 0:Z.message)||v.message||"An unknown error occurred";r(L,"error")}).finally(()=>{u(!1)})},H=(b,I)=>{var X,W,J,V;let O=l(l({},b),I);c(!0);let Q={action:"EXTERNAL_CONFERENCE",operation:"CONFERENCE",line_used:String(O.line),thirdparty_no:O.phone,userid:(W=(X=e.callData)==null?void 0:X.agent_id)!=null?W:"",process:(V=(J=e.callData)==null?void 0:J.process_name)!=null?V:""};ee.post(y.CONFERENCE_CALL,Q).then(v=>{var L;r((L=v.data)==null?void 0:L.message,"success"),m.setConferenceLine(l(l({},b),I))}).catch(v=>{var F,q,z,Z;let L=((q=(F=v.response)==null?void 0:F.data)==null?void 0:q.detail)||((Z=(z=v.response)==null?void 0:z.data)==null?void 0:Z.message)||v.message||"An unknown error occurred";r(L,"error")}).finally(()=>{c(!1)})},G=(b,I,O)=>{var W,J,V,v;let Q=l(l({},b),I);x(!0);let X={action:"EXTERNAL_CONFERENCE",operation:O,hold_channel_no:O==="HOLDUSER"?`hold${Q.line}`:`unhold${Q.line}`,userid:(J=(W=e.callData)==null?void 0:W.agent_id)!=null?J:"",process:(v=(V=e.callData)==null?void 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99+",variant:"outlined",sx:{margin:"4px 2px"}}),f(it,{icon:f(Xa,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!e.openConferenceDialog&&f(un,{}),!!e.openCallTransferDialog&&f(gn,{open:e.openCallTransferDialog}),!!k&&f(fn,{open:k,setOpen:D,onSubmitDisposition:vn}),!!ne&&f(Rn,{open:ne,setOpen:ae})]})}import{memo as Va}from"react";import{jsx as za}from"react/jsx-runtime";var mt=Va(({children:t})=>za(ln,{children:t}));mt.displayName="SDKProvider";import{jsx as En}from"react/jsx-runtime";var Sn=Za(({onDataChange:t})=>{let o=es(e=>{try{t&&typeof t=="function"&&t(e)}catch(r){console.error("Error in CallControlPanel data change handler:",r)}},[t]);return En(mt,{children:En(Dn,{onDataChange:o})})});Sn.displayName="CallControlPanel";async function tr({apiKey:t,tenantId:o,agentId:e,sdkConfig:r}){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await ut.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),m.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),m.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function or(){return"6.x.x"}function nr(){return m.getState().isInitialized}export{Sn as CallControlPanel,or as getSDKVersion,tr as initSDK,nr as isSDKInitialized,Gn as useClickToCall,Jn as useEndCall,ta as useGetAuthorizationToken,zn as useGetCallerData,Kn as useLogout};
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