npm - call-control-sdk - Versions diffs - 6.4.5-dev.4 → 6.4.5-dev.5 - Mend

call-control-sdk 6.4.5-dev.4 → 6.4.5-dev.5

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Files changed (5) hide show

package/dist/index.mjs CHANGED Viewed

@@ -1,2 +1,2 @@
-var Sn=Object.defineProperty,Tn=Object.defineProperties;var vn=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Dn=Object.prototype.hasOwnProperty,Ln=Object.prototype.propertyIsEnumerable;var lt=(e,o,t)=>o in e?Sn(e,o,{enumerable:!0,configurable:!0,writable:!0,value:t}):e[o]=t,c=(e,o)=>{for(var t in o||(o={}))Dn.call(o,t)&&lt(e,t,o[t]);if(Qo)for(var t of Qo(o))Ln.call(o,t)&&lt(e,t,o[t]);return e},F=(e,o)=>Tn(e,vn(o));var ie=(e,o,t)=>lt(e,typeof o!="symbol"?o+"":o,t);var Qe="uat-cti.aighospitals.com",H=`https://${Qe}:8095`,_n=`wss://${Qe}:8095`,K={v1:"/api/v1"},_={LOGIN:`${H}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${K.v1}/cti/users`,PROCESS_LIST:`${H}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${K.v1}/users/get_sentiment_analysis`},en={WS:`${_n}${K.v1}/cti/ws`},me="call-control-sdk-state";var rt=class{constructor(){ie(this,"state");ie(this,"listeners",[]);ie(this,"STORAGE_KEY",me);ie(this,"apiKey");ie(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let t=JSON.parse(o);this.state=F(c({},this.state),{agentId:t.agentId||"",authorization:t.authorization||void 0,process:t.process||null,openConferenceDialog:(t==null?void 0:t.openConferenceDialog)||!1,openCallTransferDialog:(t==null?void 0:t.openCallTransferDialog)||!1,isInitialized:t.isInitialized||!1,sdkConfig:t.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:t.isHolding||!1,isMuted:t.isMuted||!1,status:t.status||"idle",callStartTime:t.callStartTime||null,controlPanelPosition:t.controlPanelPosition||{x:10,y:10},iframePosition:t.iframePosition||{x:10,y:80},callData:t.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:t.conferenceLine&&Array.isArray(t.conferenceLine)&&t.conferenceLine.length>0?t.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,t){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=t.trim()}initialize(o,t,i,l,s){if(this.validateCredentials(o,t),!i||typeof i!="string"||i.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=i,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=c({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},l),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return c({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let t=this.listeners.indexOf(o);t>-1&&this.listeners.splice(t,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=c(c({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var i;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let t=(i=this.state.conferenceLine)==null?void 0:i.map(l=>l.line===o.line?o:l);this.state.conferenceLine=t,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new rt;var ct=class{constructor(){ie(this,"config",null);ie(this,"ticketId",null);ie(this,"baseUrl","");ie(this,"eventQueue",[]);ie(this,"flushTimer",null)}async init(o){this.config=c({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let t=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),t}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let t=await o.json();return this.ticketId=t.ticketId,this.config.autoTrack&&this.setupAutoTracking(),t}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,t){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let i={eventType:o,eventData:t,timestamp:Date.now()};this.eventQueue.push(i),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,t){var s;let i=`${this.baseUrl}${o}`,l=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let r=1;r<=l;r++)try{return await fetch(i,t)}catch(f){if(r===l)throw f;let b=Math.min(1e3*Math.pow(2,r-1),1e4);await new Promise(x=>setTimeout(x,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var i;if(typeof window=="undefined"||!((i=this.config)!=null&&i.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(l=>console.warn("Failed to track page visit:",l)),o.clicks!==!1&&document.addEventListener("click",l=>{var r;let s=l.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(r=s.textContent)==null?void 0:r.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:l.clientX,y:l.clientY},timestamp:new Date().toISOString()}).catch(f=>console.warn("Failed to track click:",f))}),o.forms!==!1&&document.addEventListener("submit",l=>{let s=l.target,r=new FormData(s),f={};r.forEach((b,x)=>{f[x]=b.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(f),fieldCount:Object.keys(f).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let l;document.addEventListener("input",s=>{let r=s.target;(r.tagName==="INPUT"||r.tagName==="TEXTAREA"||r.tagName==="SELECT")&&(clearTimeout(l),l=setTimeout(()=>{var f;this.logEvent("fieldChange",{element:r.tagName,type:r.getAttribute("type"),name:r.getAttribute("name"),id:r.id,valueLength:((f=r.value)==null?void 0:f.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let t=Date.now();window.addEventListener("beforeunload",()=>{let l=Date.now()-t;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:l,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",l=>{this.logEvent("jsError",{message:l.message,filename:l.filename,lineno:l.lineno,colno:l.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",l=>{var s;this.logEvent("unhandledRejection",{reason:(s=l.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let l=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:l.type,redirectCount:l.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},pt=new ct;typeof window!="undefined"&&(window.EventTracker=pt);import{useCallback as On,useState as Ne}from"react";import In from"axios";var tn,Rn=(tn=m.getSdkAuthToken())!=null?tn:"",An=6e4;function wn(){var e;return(e=m.getSdkAuthToken())!=null?e:""}function Nn(){var o,t,i,l;let e=In.create({baseURL:H,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(t=(o=m.getCredentials())==null?void 0:o.tenantId)!=null?t:"","x-api-key":(l=(i=m.getCredentials())==null?void 0:i.apiKey)!=null?l:"",Authorization:`${Rn}`},timeout:An,withCredentials:!1});return e.interceptors.request.use(s=>{let r=wn();return r&&s.headers&&(s.headers.Authorization=`${r}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),e.interceptors.response.use(s=>{var b;let r=new Date().getTime(),f=(b=s.config.metadata)==null?void 0:b.startTime;return f&&console.log(`Request to ${s.config.url} took ${r-f}ms`),s},async s=>{var f;let r=s.config;return((f=s.response)==null?void 0:f.status)===401&&!r._retry&&(m.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),e}var kn=Nn(),Q=kn;var Pn=()=>{let[e,o]=Ne(!1),[t,i]=Ne(!1),[l,s]=Ne(!1),[r,f]=Ne(null),[b,x]=Ne(null);return{logout:On(async()=>{var C;let p=JSON.parse((C=localStorage.getItem(me))!=null?C:"");o(!0);let u={action:"LOGOUTUSER",userId:p.agentId||""};return Q.post(_.LOGOUT,u).then(g=>(m.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),x(g==null?void 0:g.data),i(!0),g==null?void 0:g.data)).catch(g=>{var y;return s(!0),f(g),(y=g==null?void 0:g.response)==null?void 0:y.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Mn,useState as ke}from"react";var Un=()=>{let[e,o]=ke(!1),[t,i]=ke(!1),[l,s]=ke(!1),[r,f]=ke(null),[b,x]=ke(null);return{handleEndCall:Mn(async p=>{var g,y,R,P,U,k,z,Z,q,w,h,T,ee,oe,L;let u=JSON.parse((g=localStorage.getItem(me))!=null?g:"");o(!0);let C={action:"ENDCALL",userId:u==null?void 0:u.agentId,processid:(P=(R=(y=u==null?void 0:u.process)==null?void 0:y.process_id)==null?void 0:R.toString())!=null?P:"",process_name:(k=(U=u==null?void 0:u.process)==null?void 0:U.process_name)!=null?k:"",callreferenceid:(Z=(z=u==null?void 0:u.callData)==null?void 0:z.convox_id)!=null?Z:"",mobile_number:(w=(q=u==null?void 0:u.callData)==null?void 0:q.phone_number)!=null?w:"",disposition:(h=p==null?void 0:p.disposition)!=null?h:"RES",set_followUp:(T=p==null?void 0:p.followUp)!=null?T:"N",callback_date:(ee=p==null?void 0:p.callbackDate)!=null?ee:"",callback_hrs:(oe=p==null?void 0:p.callbackHrs)!=null?oe:"",callback_mins:(L=p==null?void 0:p.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return Q.post(_.END_CALL,C).then(S=>(m.endCall(),x(S==null?void 0:S.data),i(!0),S==null?void 0:S.data)).catch(S=>{var N;return s(!0),f(S),(N=S==null?void 0:S.response)==null?void 0:N.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Bn,useState as Oe}from"react";var Hn=()=>{let[e,o]=Oe(!1),[t,i]=Oe(!1),[l,s]=Oe(!1),[r,f]=Oe(null),[b,x]=Oe(null);return{handleStartCall:Bn(async p=>{var C,g,y,R,P,U,k,z,Z;let u=JSON.parse((C=localStorage.getItem(me))!=null?C:"");if(o(!0),((g=u==null?void 0:u.callData)==null?void 0:g.status)==="IDLE"){let q={action:"CALL",userId:u==null?void 0:u.agentId,phone_number:p==null?void 0:p.mobileNumber};return Q.post(_.CLICK_TO_CALL,q).then(w=>(x(w==null?void 0:w.data),i(!0),w==null?void 0:w.data)).catch(w=>{var h;return s(!0),f(w),(h=w==null?void 0:w.response)==null?void 0:h.data}).finally(()=>{o(!1)})}else if(((y=u==null?void 0:u.callData)==null?void 0:y.status)==="ONCALL"){let q=(P=(R=u==null?void 0:u.conferenceLine)==null?void 0:R.filter(h=>h.line!==1))==null?void 0:P.find(h=>h.status==="IDLE"&&!(h!=null&&h.isCallStart)),w={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:p==null?void 0:p.mobileNumber,userid:(k=(U=u.callData)==null?void 0:U.agent_id)!=null?k:"",process:(Z=(z=u.callData)==null?void 0:z.process_name)!=null?Z:""};return Q.post(_.CONFERENCE_CALL,w).then(h=>(x(h==null?void 0:h.data),i(!0),m.setConferenceLine(F(c({},q),{isCallStart:!0,status:"ONCALL",phone:p==null?void 0:p.mobileNumber})),m.setOpenConferenceDialog(!0),h==null?void 0:h.data)).catch(h=>{var T;return s(!0),f(h),(T=h==null?void 0:h.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useState as zn,useEffect as $n}from"react";var qn=()=>{let{process_id:e,process_name:o,status:t,phone_number:i,agent_id:l,convox_id:s}=m.getState().callData,r={phone_number:i,status:t,callReferenceId:s,agent_id:l,process_id:e,process_name:o},[f,b]=zn(r);return $n(()=>m.subscribe(()=>{let{process_id:I,process_name:p,status:u,phone_number:C,agent_id:g,convox_id:y}=m.getState().callData;b({phone_number:C,status:u,callReferenceId:y,agent_id:g,process_id:I,process_name:p})}),[]),f};import{useState as Fn,useEffect as Kn}from"react";var Wn=()=>{let[e,o]=Fn(m.getSdkAuthToken());return Kn(()=>m.subscribe(()=>{o(m.getSdkAuthToken())}),[]),e};import{memo as qs,useCallback as Fs}from"react";import{CallEnd as bs,Close as ys,DragIndicator as mn,Group as Es,KeyboardArrowDown as hs,Layers as Ss,Mic as Ts,MicOff as vs,Pause as Ds,Pending as Ls,Phone as _s,PlayArrow as Is,SupportAgent as Rs,TransferWithinAStation as As,Upcoming as ws,WifiCalling3 as Ns}from"@mui/icons-material";import{Box as re,Button as De,Chip as at,CircularProgress as Be,Fade as xn,IconButton as it,Menu as ft,MenuItem as ks,Paper as Cn,TextField as Os,Tooltip as he,Typography as bn,useTheme as Ps}from"@mui/material";import{useEffect as He,useRef as Ms,useState as ue}from"react";import{useCallback as et,useRef as dt,useState as on}from"react";function ut(e,o){let[t,i]=on(e),[l,s]=on(!1),r=dt(),f=dt({x:0,y:0}),b=dt({x:0,y:0}),x=et(C=>{let g=r.current;if(!g)return;let y=g.getBoundingClientRect(),R=window.innerWidth,P=window.innerHeight,U={x:Math.max(0,Math.min(C.x,R-y.width)),y:Math.max(0,Math.min(C.y,P-y.height))};i(U),o==null||o(U)},[o]),I=et((C,g)=>{s(!0),f.current={x:C,y:g},b.current=t;let y=(k,z)=>{let Z=k-f.current.x,q=z-f.current.y;x({x:b.current.x+Z,y:b.current.y+q})},R=k=>{k.preventDefault(),y(k.clientX,k.clientY)},P=k=>{k.preventDefault();let 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0:Zt.status)==null?void 0:Qt.toUpperCase())==="ONCALL"?c({},s):((to=(eo=t.callData)==null?void 0:eo.status)==null?void 0:to.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((no=(oo=t.callData)==null?void 0:oo.status)==null?void 0:no.toUpperCase())!=="ONCALL"&&!t.isHolding||Y,children:Y?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):t.isHolding?d(Is,{}):d(Ds,{})})}),d(he,{title:t.isMuted?"Unmute":"Mute",children:d(De,{variant:t.isMuted&&((ao=(so=t.callData)==null?void 0:so.status)==null?void 0:ao.toUpperCase())==="ONCALL"?"contained":"outlined",onClick:a=>{a.stopPropagation(),Ze()},sx:t.isMuted&&((lo=(io=t.callData)==null?void 0:io.status)==null?void 0:lo.toUpperCase())==="ONCALL"?c({},s):((co=(ro=t.callData)==null?void 0:ro.status)==null?void 0:co.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((uo=(po=t.callData)==null?void 0:po.status)==null?void 0:uo.toUpperCase())!=="ONCALL"&&!t.isMuted||Le,children:Le?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):t.isMuted?d(vs,{}):d(Ts,{})})}),!((go=t.sdkConfig)!=null&&go.disableCallTransferButton)&&d(he,{title:"Transfer Call",children:d(De,{variant:t.openCallTransferDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenCallTransferDialog(!0))},sx:t.openCallTransferDialog?c({},s):((mo=(fo=t.callData)==null?void 0:fo.status)==null?void 0:mo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((Co=(xo=t.callData)==null?void 0:xo.status)==null?void 0:Co.toUpperCase())!=="ONCALL",children:d(As,{})})}),!((bo=t.sdkConfig)!=null&&bo.disableConferenceButton)&&d(he,{title:"Conference Call",children:d(De,{variant:t.openConferenceDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenConferenceDialog(!0))},sx:t.openConferenceDialog?c({},s):((Eo=(yo=t.callData)==null?void 0:yo.status)==null?void 0:Eo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((So=(ho=t.callData)==null?void 0:ho.status)==null?void 0:So.toUpperCase())!=="ONCALL",children:d(Es,{})})}),!((To=t.sdkConfig)!=null&&To.disableEndCallButton)&&d(he,{title:"End Call",children:d(De,{variant:((Do=(vo=t.callData)==null?void 0:vo.status)==null?void 0:Do.toUpperCase())==="ONCALL"||((_o=(Lo=t.callData)==null?void 0:Lo.status)==null?void 0:_o.toUpperCase())==="RINGING"||((Ro=(Io=t.callData)==null?void 0:Io.status)==null?void 0:Ro.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:a=>{var E,M,ne,se,pe,ge;(((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"||((se=(ne=t.callData)==null?void 0:ne.status)==null?void 0:se.toUpperCase())==="RINGING"||((ge=(pe=t.callData)==null?void 0:pe.status)==null?void 0:ge.toUpperCase())==="WRAPUP")&&(a.stopPropagation(),P(!0))},sx:((wo=(Ao=t.callData)==null?void 0:Ao.status)==null?void 0:wo.toUpperCase())==="ONCALL"||((ko=(No=t.callData)==null?void 0:No.status)==null?void 0:ko.toUpperCase())==="RINGING"||((Po=(Oo=t.callData)==null?void 0:Oo.status)==null?void 0:Po.toUpperCase())==="WRAPUP"?F(c({},s),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):F(c({},l),{minWidth:"60px !important"}),disabled:((Uo=(Mo=t.callData)==null?void 0:Mo.status)==null?void 0:Uo.toUpperCase())!=="ONCALL"&&((Ho=(Bo=t.callData)==null?void 0:Bo.status)==null?void 0:Ho.toUpperCase())!=="RINGING"&&(($o=(zo=t.callData)==null?void 0:zo.status)==null?void 0:$o.toUpperCase())!=="WRAPUP"||Ie,children:Ie?d(Be,{size:"20px",color:"error"}):d(bs,{})})})]})]})})})}),d(xn,{in:!0,timeout:300,children:fe(Cn,{ref:X,elevation:j?4:1,sx:{position:"absolute",left:B.x,top:B.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:I&&!((qo=t.sdkConfig)!=null&&qo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[fe(re,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:A,onTouchStart:D,children:[d(mn,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",d(it,{onClick:()=>p(!1),children:d(ys,{})})]}),d(re,{children:d("iframe",{src:`https://${Qe}/ConVoxCCS/iframe?agent_id=${t.agentId}&process_id=${(Fo=t.process)==null?void 0:Fo.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),d(ft,{anchorEl:g,open:!!g,onClose:Ge,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[d(Os,{size:"small",value:h,placeholder:"Enter Mobile No.",onChange:a=>{T(a.target.value)}}),d(it,{color:"info",onClick:()=>{Je(h)},children:J?d(Be,{size:"20px",sx:{color:o.palette.success.main}}):d(_s,{color:"success"})})]})}),d(ft,{anchorEl:u,open:!!u,onClose:Ye,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:d(ks,{onClick:()=>Xe("Lunch"),children:"- Break"})}),d(ft,{anchorEl:b,open:!!b,onClose:Ke,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[d(at,{icon:d(Ss,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),d(at,{icon:d(Ls,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(at,{icon:d(ws,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!t.openConferenceDialog&&d(pn,{}),!!t.openCallTransferDialog&&d(dn,{open:t.openCallTransferDialog}),!!R&&d(un,{open:R,setOpen:P,onSubmitDisposition:ye}),!!z&&d(fn,{open:z,setOpen:Z})]})}import{memo as zs}from"react";import{jsx as $s}from"react/jsx-runtime";var mt=zs(({children:e})=>$s(an,{children:e}));mt.displayName="SDKProvider";import{jsx as En}from"react/jsx-runtime";var hn=qs(({onDataChange:e})=>{let o=Fs(t=>{try{e&&typeof e=="function"&&e(t)}catch(i){console.error("Error in CallControlPanel data change handler:",i)}},[e]);return En(mt,{children:En(yn,{onDataChange:o})})});hn.displayName="CallControlPanel";async function qi({apiKey:e,tenantId:o,agentId:t,sdkConfig:i}){if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let l=await pt.init({apiKey:e.trim(),tenantId:o.trim(),agentId:t.trim(),baseUrl:H});if(l)console.log("SDK initialized successfully"),m.initialize(e.trim(),o.trim(),t.trim(),i,l);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(l){throw console.error("SDK initialization error:",l),m.setInitCheck(),l instanceof Error?l:new Error(`SDK initialization failed: ${String(l)}`)}}function Fi(){return"6.x.x"}function Ki(){return m.getState().isInitialized}export{hn as CallControlPanel,Fi as getSDKVersion,qi as initSDK,Ki as isSDKInitialized,Hn as useClickToCall,Un as useEndCall,Wn as useGetAuthorizationToken,qn as useGetCallerData,Pn as useLogout};
+var Tn=Object.defineProperty,Sn=Object.defineProperties;var vn=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Dn=Object.prototype.hasOwnProperty,Ln=Object.prototype.propertyIsEnumerable;var rt=(t,o,e)=>o in t?Tn(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Dn.call(o,e)&&rt(t,e,o[e]);if(Qo)for(var e of Qo(o))Ln.call(o,e)&&rt(t,e,o[e]);return t},K=(t,o)=>Sn(t,vn(o));var re=(t,o,e)=>rt(t,typeof o!="symbol"?o+"":o,e);var Qe="uat-cti.aighospitals.com",B=`https://${Qe}:8095`,In=`wss://${Qe}:8095`,F={v1:"/api/v1"},I={LOGIN:`${B}${F.v1}/cti/login?provider=convox`,READY_AGENT:`${B}${F.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${B}${F.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${B}${F.v1}/cti/calls?provider=convox`,HOLD_CALL:`${B}${F.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${B}${F.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${B}${F.v1}/cti/unmute-call?provider=convox`,END_CALL:`${B}${F.v1}/cti/calls/end?provider=convox`,LOGOUT:`${B}${F.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${B}${F.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${B}${F.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${B}${F.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${B}${F.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${B}${F.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${B}${F.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${B}${F.v1}/cti/users`,PROCESS_LIST:`${B}${F.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${B}${F.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${B}${F.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${B}${F.v1}/users/get_sentiment_analysis`},en={WS:`${In}${F.v1}/cti/ws`},xe="call-control-sdk-state";var lt=class{constructor(){re(this,"state");re(this,"listeners",[]);re(this,"STORAGE_KEY",xe);re(this,"apiKey");re(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=K(l({},this.state),{agentId:e.agentId||"",authorization:e.authorization||void 0,process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,e){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=e.trim()}initialize(o,e,r,i,s){if(this.validateCredentials(o,e),!r||typeof r!="string"||r.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=r,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},i),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var r;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(r=this.state.conferenceLine)==null?void 0:r.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},x=new lt;var ct=class{constructor(){re(this,"config",null);re(this,"ticketId",null);re(this,"baseUrl","");re(this,"eventQueue",[]);re(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw x.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),e}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let r={eventType:o,eventData:e,timestamp:Date.now()};this.eventQueue.push(r),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,e){var s;let r=`${this.baseUrl}${o}`,i=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let c=1;c<=i;c++)try{return await fetch(r,e)}catch(p){if(c===i)throw p;let C=Math.min(1e3*Math.pow(2,c-1),1e4);await new Promise(f=>setTimeout(f,C))}throw new Error("Max retries exceeded")}setupAutoTracking(){var r;if(typeof window=="undefined"||!((r=this.config)!=null&&r.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var c;let s=i.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(c=s.textContent)==null?void 0:c.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(p=>console.warn("Failed to track click:",p))}),o.forms!==!1&&document.addEventListener("submit",i=>{let s=i.target,c=new FormData(s),p={};c.forEach((C,f)=>{p[f]=C.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(p),fieldCount:Object.keys(p).length,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track form submission:",C))}),o.inputs!==!1){let i;document.addEventListener("input",s=>{let c=s.target;(c.tagName==="INPUT"||c.tagName==="TEXTAREA"||c.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var p;this.logEvent("fieldChange",{element:c.tagName,type:c.getAttribute("type"),name:c.getAttribute("name"),id:c.id,valueLength:((p=c.value)==null?void 0:p.length)||0,timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track field change:",C))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var s;this.logEvent("unhandledRejection",{reason:(s=i.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},pt=new ct;typeof window!="undefined"&&(window.EventTracker=pt);import{useCallback as On,useState as Ae}from"react";import _n from"axios";var tn,Rn=(tn=x.getSdkAuthToken())!=null?tn:"",wn=6e4;function kn(){var t;return(t=x.getSdkAuthToken())!=null?t:""}function An(){var o,e,r,i;let t=_n.create({baseURL:B,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(e=(o=x.getCredentials())==null?void 0:o.tenantId)!=null?e:"","x-api-key":(i=(r=x.getCredentials())==null?void 0:r.apiKey)!=null?i:"",Authorization:`${Rn}`},timeout:wn,withCredentials:!1});return t.interceptors.request.use(s=>{let c=kn();return c&&s.headers&&(s.headers.Authorization=`${c}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),t.interceptors.response.use(s=>{var C;let c=new Date().getTime(),p=(C=s.config.metadata)==null?void 0:C.startTime;return p&&console.log(`Request to ${s.config.url} took ${c-p}ms`),s},async s=>{var p;let c=s.config;return((p=s.response)==null?void 0:p.status)===401&&!c._retry&&(x.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),t}var Nn=An(),Q=Nn;var Pn=()=>{let[t,o]=Ae(!1),[e,r]=Ae(!1),[i,s]=Ae(!1),[c,p]=Ae(null),[C,f]=Ae(null);return{logout:On(async()=>{var b;let d=JSON.parse((b=localStorage.getItem(xe))!=null?b:"");o(!0);let m={action:"LOGOUTUSER",userId:d.agentId||""};return Q.post(I.LOGOUT,m).then(u=>(x.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),f(u==null?void 0:u.data),r(!0),u==null?void 0:u.data)).catch(u=>{var y;return s(!0),p(u),(y=u==null?void 0:u.response)==null?void 0:y.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useCallback as Un,useState as Ne}from"react";var Mn=()=>{let[t,o]=Ne(!1),[e,r]=Ne(!1),[i,s]=Ne(!1),[c,p]=Ne(null),[C,f]=Ne(null);return{handleEndCall:Un(async d=>{var u,y,L,N,w,O,$,Z,q,k,T,S,ee,oe,ne;let 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0:A.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useCallback as Bn,useState as Oe}from"react";var Hn=()=>{let[t,o]=Oe(!1),[e,r]=Oe(!1),[i,s]=Oe(!1),[c,p]=Oe(null),[C,f]=Oe(null);return{handleStartCall:Bn(async d=>{var b,u,y,L,N,w,O,$,Z;let m=JSON.parse((b=localStorage.getItem(xe))!=null?b:"");if(o(!0),((u=m==null?void 0:m.callData)==null?void 0:u.status)==="IDLE"){let q={action:"CALL",userId:m==null?void 0:m.agentId,phone_number:d==null?void 0:d.mobileNumber};return Q.post(I.CLICK_TO_CALL,q).then(k=>(f(k==null?void 0:k.data),r(!0),k==null?void 0:k.data)).catch(k=>{var T;return s(!0),p(k),(T=k==null?void 0:k.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else if(((y=m==null?void 0:m.callData)==null?void 0:y.status)==="ONCALL"){let q=(N=(L=m==null?void 0:m.conferenceLine)==null?void 0:L.filter(T=>T.line!==1))==null?void 0:N.find(T=>T.status==="IDLE"&&!(T!=null&&T.isCallStart)),k={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:d==null?void 0:d.mobileNumber,userid:(O=(w=m.callData)==null?void 0:w.agent_id)!=null?O:"",process:(Z=($=m.callData)==null?void 0:$.process_name)!=null?Z:""};return Q.post(I.CONFERENCE_CALL,k).then(T=>(f(T==null?void 0:T.data),r(!0),x.setConferenceLine(K(l({},q),{isCallStart:!0,status:"ONCALL",phone:d==null?void 0:d.mobileNumber})),x.setOpenConferenceDialog(!0),T==null?void 0:T.data)).catch(T=>{var S;return s(!0),p(T),(S=T==null?void 0:T.response)==null?void 0:S.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:C}};import{useState as $n,useEffect as zn}from"react";var qn=()=>{let{process_id:t,process_name:o,status:e,phone_number:r,agent_id:i,convox_id:s}=x.getState().callData,c={phone_number:r,status:e,callReferenceId:s,agent_id:i,process_id:t,process_name:o},[p,C]=$n(c);return zn(()=>x.subscribe(()=>{let{process_id:_,process_name:d,status:m,phone_number:b,agent_id:u,convox_id:y}=x.getState().callData;C({phone_number:b,status:m,callReferenceId:y,agent_id:u,process_id:_,process_name:d})}),[]),p};import{useState as Kn,useEffect as Fn}from"react";var Wn=()=>{let[t,o]=Kn(x.getSdkAuthToken());return Fn(()=>x.subscribe(()=>{o(x.getSdkAuthToken())}),[]),t};import{memo as Ks,useCallback as Fs}from"react";import{CallEnd as ys,Close as hs,DragIndicator as mn,Group as Es,KeyboardArrowDown as Ts,Layers as Ss,Mic as vs,MicOff as Ds,Pause as Ls,Pending as Is,Phone as _s,PlayArrow as Rs,SupportAgent as ws,TransferWithinAStation as ks,Upcoming as As,WifiCalling3 as Ns}from"@mui/icons-material";import{Box as pe,Button as Le,Chip as at,CircularProgress as Be,Fade as xn,IconButton as it,Menu as ft,MenuItem as Os,Paper as Cn,TextField as Ps,Tooltip as Te,Typography as bn,useTheme as Us}from"@mui/material";import{useEffect as He,useRef as Ms,useState as ge}from"react";import{useCallback as et,useRef as dt,useState as on}from"react";function ut(t,o){let[e,r]=on(t),[i,s]=on(!1),c=dt(),p=dt({x:0,y:0}),C=dt({x:0,y:0}),f=et(b=>{let u=c.current;if(!u)return;let y=u.getBoundingClientRect(),L=window.innerWidth,N=window.innerHeight,w={x:Math.max(0,Math.min(b.x,L-y.width)),y:Math.max(0,Math.min(b.y,N-y.height))};r(w),o==null||o(w)},[o]),_=et((b,u)=>{s(!0),p.current={x:b,y:u},C.current=e;let y=(O,$)=>{let Z=O-p.current.x,q=$-p.current.y;f({x:C.current.x+Z,y:C.current.y+q})},L=O=>{O.preventDefault(),y(O.clientX,O.clientY)},N=O=>{O.preventDefault();let 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Zn}from"react/jsx-runtime";var sn=jn(void 0),Ee=()=>{let t=Xn(sn);if(!t)throw new Error("useToast must be used inside ToastProvider");return t},an=({children:t})=>{let[o,e]=gt(!1),[r,i]=gt(""),[s,c]=gt("info"),p=(C,f="info")=>{i(C),c(f),e(!0)};return Zn(sn.Provider,{value:{showToast:p},children:[t,nn(Vn,{open:o,color:s,autoHideDuration:3e3,onClose:()=>e(!1),anchorOrigin:{vertical:"top",horizontal:"right"},children:nn(Jn,{variant:"filled",severity:s,onClose:()=>e(!1),sx:{width:"100%"},children:r})})]})};var ts={isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null},os=(t,o)=>{if(o.type==="isLoading")return K(l({},t),{isLoading:o.payload});if(o.type==="isSuccess")return K(l({},t),{isSuccess:!0,data:o.payload});if(o.type==="isError")return K(l({},t),{isError:!0,error:o.payload});if(o.type==="reset")return{isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null};throw Error("Unknown action.")};var ce=(t={})=>{let{onSuccess:o=null,onError:e=null,disabledSuccessToast:r=!1}=t,{showToast:i}=Ee(),[s,c]=es(os,ts);return[Qn((C,f,_={})=>{c({type:"isLoading",payload:!0}),Q.post(C,f,_).then(d=>{var m;c({type:"isSuccess",payload:d.data}),o==null||o(d.data,f),r||i((m=d.data)==null?void 0:m.message,"success")}).catch(d=>{var b,u,y,L,N,w,O,$,Z,q,k,T;let m={status:(u=(b=d.response)==null?void 0:b.status)!=null?u:500,message:((L=(y=d.response)==null?void 0:y.data)==null?void 0:L.detail)||((w=(N=d.response)==null?void 0:N.data)==null?void 0:w.message)||d.message||"An unknown error occurred",data:($=(O=d.response)==null?void 0:O.data)!=null?$:null,statusText:(q=(Z=d.response)==null?void 0:Z.statusText)!=null?q:"",code:(k=d==null?void 0:d.code)!=null?k:"",name:(T=d==null?void 0:d.name)!=null?T:""};i(m.message,"error"),c({type:"isError",payload:m}),e==null||e(m,f)}).finally(()=>{c({type:"isLoading",payload:!1})})},[o,e,i]),s]};import{Call as ot,CallEnd as rn,CallSplit as as,Close as st,Mic as is,MicOff as rs,Pause as ls,PhoneDisabled as cs,PlayArrow as ps,SupportAgent as nt}from"@mui/icons-material";import{Box as P,Button as ie,Dialog as Ue,IconButton as ye,Paper as De,TextField as ve,Typography as te,Autocomplete as ln,Tooltip as Pe,useTheme as ds,TableContainer as us,Table as gs,TableHead as fs,TableRow as cn,TableCell as ue,TableBody as ms,CircularProgress as Ce}from"@mui/material";import{useEffect as xs,useMemo as Cs,useState as be}from"react";import{useTheme as ns}from"@mui/material";var ss=({disabled:t,enabled:o,outlined:e})=>{let r=ns();return{disabled:l({padding:"0px",margin:"0px",minWidth:"40px !important",borderRadius:"16px",border:"1px solid rgb(206, 204, 204)",height:"40px","&:hover":{boxShadow:" 0px 2px 2px rgba(0, 0, 0, 0.79)",border:`1px solid ${r.palette.primary.main}`},"&:active":{bgcolor:"primary.main",boxShadow:`inset 1px -2px 4px ${r.palette.primary.light}`}},t),enabled:l({padding:"0px",margin:"0px",minWidth:"40px 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e=Se(),{showToast:r}=Ee(),{disabled:i,enabled:s,outlined:c}=tt({disabled:((T=e.sdkConfig)==null?void 0:T.disabled)||{},enabled:((S=e.sdkConfig)==null?void 0:S.enabled)||{},outlined:((ee=e.sdkConfig)==null?void 0:ee.outlined)||{}}),p=ds(),[C,f]=be(!1),[_,d]=be(!1),[m,b]=be(!1),[u,y]=be(!1),[L,N]=be(!1),w=(h,A)=>{x.setConferenceLine(l(l({},h),A))},O=(h,A)=>{var z,Y,j,X;let U=l(l({},h),A);f(!0);let W={action:"EXTERNAL_CONFERENCE",operation:`CALL${U.line}`,line_used:String(U.line),thirdparty_no:U.phone,userid:(Y=(z=e.callData)==null?void 0:z.agent_id)!=null?Y:"",process:(X=(j=e.callData)==null?void 0:j.process_name)!=null?X:""};Q.post(I.CONFERENCE_CALL,W).then(R=>{var D;r((D=R.data)==null?void 0:D.message,"success"),x.setConferenceLine(l(l({},h),A))}).catch(R=>{var H,V,G,J;let D=((V=(H=R.response)==null?void 0:H.data)==null?void 0:V.detail)||((J=(G=R.response)==null?void 0:G.data)==null?void 0:J.message)||R.message||"An unknown error 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o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let i=await pt.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:B});if(i)console.log("SDK initialized successfully"),x.initialize(t.trim(),o.trim(),e.trim(),r,i);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),x.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),x.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function Fi(){return"6.x.x"}function Wi(){return x.getState().isInitialized}export{En as CallControlPanel,Fi as getSDKVersion,Ki as initSDK,Wi as isSDKInitialized,Hn as useClickToCall,Mn as useEndCall,Wn as useGetAuthorizationToken,qn as useGetCallerData,Pn as useLogout};
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