call-control-sdk 6.4.5-dev.1 → 6.4.5-dev.11

package/dist/index.mjs

@@ -1,2 +1,3918 @@
-var Sn=Object.defineProperty,Tn=Object.defineProperties;var vn=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Dn=Object.prototype.hasOwnProperty,Ln=Object.prototype.propertyIsEnumerable;var lt=(e,o,t)=>o in e?Sn(e,o,{enumerable:!0,configurable:!0,writable:!0,value:t}):e[o]=t,c=(e,o)=>{for(var t in o||(o={}))Dn.call(o,t)&&lt(e,t,o[t]);if(Qo)for(var t of Qo(o))Ln.call(o,t)&&lt(e,t,o[t]);return e},F=(e,o)=>Tn(e,vn(o));var ie=(e,o,t)=>lt(e,typeof o!="symbol"?o+"":o,t);var Qe="uat-cti.aighospitals.com",H=`https://${Qe}:8095`,_n=`wss://${Qe}:8095`,K={v1:"/api/v1"},_={LOGIN:`${H}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${K.v1}/cti/users`,PROCESS_LIST:`${H}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${K.v1}/users/get_sentiment_analysis`},en={WS:`${_n}${K.v1}/cti/ws`},me="call-control-sdk-state";var rt=class{constructor(){ie(this,"state");ie(this,"listeners",[]);ie(this,"STORAGE_KEY",me);ie(this,"apiKey");ie(this,"tenantId");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{authorization:void 0,process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let t=JSON.parse(o);this.state=F(c({},this.state),{agentId:t.agentId||"",authorization:t.authorization||void 0,process:t.process||null,openConferenceDialog:(t==null?void 0:t.openConferenceDialog)||!1,openCallTransferDialog:(t==null?void 0:t.openCallTransferDialog)||!1,isInitialized:t.isInitialized||!1,sdkConfig:t.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:t.isHolding||!1,isMuted:t.isMuted||!1,status:t.status||"idle",callStartTime:t.callStartTime||null,controlPanelPosition:t.controlPanelPosition||{x:10,y:10},iframePosition:t.iframePosition||{x:10,y:80},callData:t.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:t.conferenceLine&&Array.isArray(t.conferenceLine)&&t.conferenceLine.length>0?t.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,authorization:this.state.authorization,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}validateCredentials(o,t){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("Tenant ID not available");this.apiKey=o.trim(),this.tenantId=t.trim()}initialize(o,t,i,l,s){if(this.validateCredentials(o,t),!i||typeof i!="string"||i.trim().length===0)throw new Error("Agent ID not available");this.state.agentId=i,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.authorization=s,this.state.sdkConfig=c({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},l),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return c({},this.state)}getCredentials(){return{apiKey:this.apiKey,tenantId:this.tenantId}}getSdkAuthToken(){var o;return(o=this.state.authorization)==null?void 0:o.accessToken}subscribe(o){return this.listeners.push(o),()=>{let t=this.listeners.indexOf(o);t>-1&&this.listeners.splice(t,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=c(c({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var i;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let t=(i=this.state.conferenceLine)==null?void 0:i.map(l=>l.line===o.line?o:l);this.state.conferenceLine=t,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},m=new rt;var ct=class{constructor(){ie(this,"config",null);ie(this,"ticketId",null);ie(this,"baseUrl","");ie(this,"eventQueue",[]);ie(this,"flushTimer",null)}async init(o){this.config=c({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let t=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),t}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw m.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let t=await o.json();return this.ticketId=t.ticketId,this.config.autoTrack&&this.setupAutoTracking(),t}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,t){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let i={eventType:o,eventData:t,timestamp:Date.now()};this.eventQueue.push(i),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift()}async makeRequest(o,t){var s;let i=`${this.baseUrl}${o}`,l=((s=this.config)==null?void 0:s.retryAttempts)||3;for(let r=1;r<=l;r++)try{return await fetch(i,t)}catch(f){if(r===l)throw f;let b=Math.min(1e3*Math.pow(2,r-1),1e4);await new Promise(x=>setTimeout(x,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var i;if(typeof window=="undefined"||!((i=this.config)!=null&&i.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(l=>console.warn("Failed to track page visit:",l)),o.clicks!==!1&&document.addEventListener("click",l=>{var r;let s=l.target;(s.tagName==="BUTTON"||s.tagName==="A"||s.onclick||s.getAttribute("role")==="button"||s instanceof HTMLButtonElement&&s.type==="button")&&this.logEvent("click",{element:s.tagName,text:(r=s.textContent)==null?void 0:r.trim().substring(0,100),href:s.getAttribute("href"),id:s.id,className:s.className,role:s.getAttribute("role"),position:{x:l.clientX,y:l.clientY},timestamp:new Date().toISOString()}).catch(f=>console.warn("Failed to track click:",f))}),o.forms!==!1&&document.addEventListener("submit",l=>{let s=l.target,r=new FormData(s),f={};r.forEach((b,x)=>{f[x]=b.toString()}),this.logEvent("formSubmission",{formId:s.id,action:s.action,method:s.method,fields:Object.keys(f),fieldCount:Object.keys(f).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let l;document.addEventListener("input",s=>{let r=s.target;(r.tagName==="INPUT"||r.tagName==="TEXTAREA"||r.tagName==="SELECT")&&(clearTimeout(l),l=setTimeout(()=>{var f;this.logEvent("fieldChange",{element:r.tagName,type:r.getAttribute("type"),name:r.getAttribute("name"),id:r.id,valueLength:((f=r.value)==null?void 0:f.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let t=Date.now();window.addEventListener("beforeunload",()=>{let l=Date.now()-t;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:l,timestamp:new Date().toISOString()})}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",l=>{this.logEvent("jsError",{message:l.message,filename:l.filename,lineno:l.lineno,colno:l.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",l=>{var s;this.logEvent("unhandledRejection",{reason:(s=l.reason)==null?void 0:s.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let l=window.performance.navigation,s=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:s.navigationStart,loadTime:s.loadEventEnd-s.navigationStart,domReady:s.domContentLoadedEventEnd-s.navigationStart,renderTime:s.loadEventEnd-s.domContentLoadedEventEnd,navigationType:l.type,redirectCount:l.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(window.addEventListener("online",()=>{console.log("EventTracker: Back online, flushing queued events")}),window.addEventListener("offline",()=>{console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){this.flushTimer&&clearInterval(this.flushTimer)}},pt=new ct;typeof window!="undefined"&&(window.EventTracker=pt);import{useCallback as On,useState as Ne}from"react";import In from"axios";var tn,Rn=(tn=m.getSdkAuthToken())!=null?tn:"",An=6e4;function wn(){var e;return(e=m.getSdkAuthToken())!=null?e:""}function Nn(){var o,t,i,l;let e=In.create({baseURL:H,headers:{"Content-Type":"application/json",Accept:"application/json","x-tenant-id":(t=(o=m.getCredentials())==null?void 0:o.tenantId)!=null?t:"","x-api-key":(l=(i=m.getCredentials())==null?void 0:i.apiKey)!=null?l:"",Authorization:`${Rn}`},timeout:An,withCredentials:!1});return e.interceptors.request.use(s=>{let r=wn();return r&&s.headers&&(s.headers.Authorization=`${r}`),s.metadata={startTime:new Date().getTime()},s},s=>(console.error("Request interceptor error:",s),Promise.reject(s))),e.interceptors.response.use(s=>{var b;let r=new Date().getTime(),f=(b=s.config.metadata)==null?void 0:b.startTime;return f&&console.log(`Request to ${s.config.url} took ${r-f}ms`),s},async s=>{var f;let r=s.config;return((f=s.response)==null?void 0:f.status)===401&&!r._retry&&(m.setInitCheck(),console.warn("Unauthorized request, attempting retry...")),s.response||(console.error("Network error:",s.message),s.message="Network error: Please check your internet connection"),s.response&&s.response.status>=500&&(console.error("Server error:",s.response.status,s.response.data),s.message="Server error: Please try again later"),Promise.reject(s)}),e}var kn=Nn(),Q=kn;var Pn=()=>{let[e,o]=Ne(!1),[t,i]=Ne(!1),[l,s]=Ne(!1),[r,f]=Ne(null),[b,x]=Ne(null);return{logout:On(async()=>{var C;let p=JSON.parse((C=localStorage.getItem(me))!=null?C:"");o(!0);let u={action:"LOGOUTUSER",userId:p.agentId||""};return Q.post(_.LOGOUT,u).then(g=>(m.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),x(g==null?void 0:g.data),i(!0),g==null?void 0:g.data)).catch(g=>{var y;return s(!0),f(g),(y=g==null?void 0:g.response)==null?void 0:y.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Mn,useState as ke}from"react";var Un=()=>{let[e,o]=ke(!1),[t,i]=ke(!1),[l,s]=ke(!1),[r,f]=ke(null),[b,x]=ke(null);return{handleEndCall:Mn(async p=>{var g,y,R,P,U,k,z,Z,q,w,h,T,ee,oe,L;let u=JSON.parse((g=localStorage.getItem(me))!=null?g:"");o(!0);let C={action:"ENDCALL",userId:u==null?void 0:u.agentId,processid:(P=(R=(y=u==null?void 0:u.process)==null?void 0:y.process_id)==null?void 0:R.toString())!=null?P:"",process_name:(k=(U=u==null?void 0:u.process)==null?void 0:U.process_name)!=null?k:"",callreferenceid:(Z=(z=u==null?void 0:u.callData)==null?void 0:z.convox_id)!=null?Z:"",mobile_number:(w=(q=u==null?void 0:u.callData)==null?void 0:q.phone_number)!=null?w:"",disposition:(h=p==null?void 0:p.disposition)!=null?h:"RES",set_followUp:(T=p==null?void 0:p.followUp)!=null?T:"N",callback_date:(ee=p==null?void 0:p.callbackDate)!=null?ee:"",callback_hrs:(oe=p==null?void 0:p.callbackHrs)!=null?oe:"",callback_mins:(L=p==null?void 0:p.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return Q.post(_.END_CALL,C).then(S=>(m.endCall(),x(S==null?void 0:S.data),i(!0),S==null?void 0:S.data)).catch(S=>{var N;return s(!0),f(S),(N=S==null?void 0:S.response)==null?void 0:N.data}).finally(()=>{o(!1)})},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useCallback as Bn,useState as Oe}from"react";var Hn=()=>{let[e,o]=Oe(!1),[t,i]=Oe(!1),[l,s]=Oe(!1),[r,f]=Oe(null),[b,x]=Oe(null);return{handleStartCall:Bn(async p=>{var C,g,y,R,P,U,k,z,Z;let u=JSON.parse((C=localStorage.getItem(me))!=null?C:"");if(o(!0),((g=u==null?void 0:u.callData)==null?void 0:g.status)==="IDLE"){let q={action:"CALL",userId:u==null?void 0:u.agentId,phone_number:p==null?void 0:p.mobileNumber};return Q.post(_.CLICK_TO_CALL,q).then(w=>(x(w==null?void 0:w.data),i(!0),w==null?void 0:w.data)).catch(w=>{var h;return s(!0),f(w),(h=w==null?void 0:w.response)==null?void 0:h.data}).finally(()=>{o(!1)})}else if(((y=u==null?void 0:u.callData)==null?void 0:y.status)==="ONCALL"){let q=(P=(R=u==null?void 0:u.conferenceLine)==null?void 0:R.filter(h=>h.line!==1))==null?void 0:P.find(h=>h.status==="IDLE"&&!(h!=null&&h.isCallStart)),w={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:p==null?void 0:p.mobileNumber,userid:(k=(U=u.callData)==null?void 0:U.agent_id)!=null?k:"",process:(Z=(z=u.callData)==null?void 0:z.process_name)!=null?Z:""};return Q.post(_.CONFERENCE_CALL,w).then(h=>(x(h==null?void 0:h.data),i(!0),m.setConferenceLine(F(c({},q),{isCallStart:!0,status:"ONCALL",phone:p==null?void 0:p.mobileNumber})),m.setOpenConferenceDialog(!0),h==null?void 0:h.data)).catch(h=>{var T;return s(!0),f(h),(T=h==null?void 0:h.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:e,isSuccess:t,isError:l,error:r,data:b}};import{useState as zn,useEffect as $n}from"react";var qn=()=>{let{process_id:e,process_name:o,status:t,phone_number:i,agent_id:l,convox_id:s}=m.getState().callData,r={phone_number:i,status:t,callReferenceId:s,agent_id:l,process_id:e,process_name:o},[f,b]=zn(r);return $n(()=>m.subscribe(()=>{let{process_id:I,process_name:p,status:u,phone_number:C,agent_id:g,convox_id:y}=m.getState().callData;b({phone_number:C,status:u,callReferenceId:y,agent_id:g,process_id:I,process_name:p})}),[]),f};import{useState as Fn,useEffect as Kn}from"react";var Wn=()=>{let[e,o]=Fn(m.getSdkAuthToken());return Kn(()=>m.subscribe(()=>{o(m.getSdkAuthToken())}),[]),e};import{memo as qs,useCallback as Fs}from"react";import{CallEnd as bs,Close as ys,DragIndicator as mn,Group as Es,KeyboardArrowDown as hs,Layers as Ss,Mic as Ts,MicOff as vs,Pause as Ds,Pending as Ls,Phone as _s,PlayArrow as Is,SupportAgent as Rs,TransferWithinAStation as As,Upcoming as ws,WifiCalling3 as Ns}from"@mui/icons-material";import{Box as re,Button as De,Chip as at,CircularProgress as Be,Fade as 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z=k.touches[0];z&&y(z.clientX,z.clientY)},U=()=>{s(!1),document.removeEventListener("mousemove",R),document.removeEventListener("mouseup",U),document.removeEventListener("touchmove",P),document.removeEventListener("touchend",U)};document.addEventListener("mousemove",R),document.addEventListener("mouseup",U),document.addEventListener("touchmove",P,{passive:!1}),document.addEventListener("touchend",U)},[t,x]),p=et(C=>{C.preventDefault(),I(C.clientX,C.clientY)},[I]),u=et(C=>{C.preventDefault();let g=C.touches[0];g&&I(g.clientX,g.clientY)},[I]);return{position:t,isDragging:l,dragRef:r,handleMouseDown:p,handleTouchStart:u}}import{useState as Gn,useEffect as Yn}from"react";function Se(){let[e,o]=Gn(m.getState());return Yn(()=>m.subscribe(()=>{o(m.getState())}),[]),e}import{useCallback as Qn,useReducer as es}from"react";import{createContext as jn,useContext as Xn,useState as gt}from"react";import{Snackbar as Jn,Alert as Vn}from"@mui/material";import{jsx as nn,jsxs as 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o=Se(),[t]=le({onSuccess:()=>{m.setOpenCallTransferDialog(!1)}}),[i,l]=Ce("process"),[s,{data:r,isLoading:f}]=le({disabledSuccessToast:!0}),[b,{data:x,isLoading:I}]=le({disabledSuccessToast:!0}),p=()=>{m.setOpenCallTransferDialog(!1)},u=(T,ee)=>{var oe,L,S,N,W,G,B,j,X,A,D,$,J,V,Y,ce,Le,ze,_e,$e,qe,Fe,Ie,Ke,We,Ge,Re,Ye,je,Xe,Je,Ve,Ze;if(console.log(T,"data34"),ee==="PROCESS"){let ye={mobile_number:(L=(oe=o.callData)==null?void 0:oe.phone_number)!=null?L:"",userid:(N=(S=o.callData)==null?void 0:S.agent_id)!=null?N:"",type:"PROCESS",transfer_to:(W=T==null?void 0:T.process_name)!=null?W:"",callreferenceid:(B=(G=o.callData)==null?void 0:G.convox_id)!=null?B:"",processid:String((X=(j=o.callData)==null?void 0:j.process_id)!=null?X:""),process_name:(D=(A=o.callData)==null?void 0:A.process_name)!=null?D:""};t(_.TRANSFER_CALL,ye)}else if(ee==="QUEUE"){let ye={mobile_number:(J=($=o.callData)==null?void 0:$.phone_number)!=null?J:"",userid:(Y=(V=o.callData)==null?void 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0:uo.toUpperCase())!=="ONCALL"&&!t.isMuted||Le,children:Le?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):t.isMuted?d(vs,{}):d(Ts,{})})}),!((go=t.sdkConfig)!=null&&go.disableCallTransferButton)&&d(he,{title:"Transfer Call",children:d(De,{variant:t.openCallTransferDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenCallTransferDialog(!0))},sx:t.openCallTransferDialog?c({},s):((mo=(fo=t.callData)==null?void 0:fo.status)==null?void 0:mo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((Co=(xo=t.callData)==null?void 0:xo.status)==null?void 0:Co.toUpperCase())!=="ONCALL",children:d(As,{})})}),!((bo=t.sdkConfig)!=null&&bo.disableConferenceButton)&&d(he,{title:"Conference Call",children:d(De,{variant:t.openConferenceDialog?"contained":"outlined",onClick:a=>{var E,M;((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"&&(a.stopPropagation(),m.setOpenConferenceDialog(!0))},sx:t.openConferenceDialog?c({},s):((Eo=(yo=t.callData)==null?void 0:yo.status)==null?void 0:Eo.toUpperCase())==="ONCALL"?c({},r):c({},l),disabled:((So=(ho=t.callData)==null?void 0:ho.status)==null?void 0:So.toUpperCase())!=="ONCALL",children:d(Es,{})})}),!((To=t.sdkConfig)!=null&&To.disableEndCallButton)&&d(he,{title:"End Call",children:d(De,{variant:((Do=(vo=t.callData)==null?void 0:vo.status)==null?void 0:Do.toUpperCase())==="ONCALL"||((_o=(Lo=t.callData)==null?void 0:Lo.status)==null?void 0:_o.toUpperCase())==="RINGING"||((Ro=(Io=t.callData)==null?void 0:Io.status)==null?void 0:Ro.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:a=>{var E,M,ne,se,pe,ge;(((M=(E=t.callData)==null?void 0:E.status)==null?void 0:M.toUpperCase())==="ONCALL"||((se=(ne=t.callData)==null?void 0:ne.status)==null?void 0:se.toUpperCase())==="RINGING"||((ge=(pe=t.callData)==null?void 0:pe.status)==null?void 0:ge.toUpperCase())==="WRAPUP")&&(a.stopPropagation(),P(!0))},sx:((wo=(Ao=t.callData)==null?void 0:Ao.status)==null?void 0:wo.toUpperCase())==="ONCALL"||((ko=(No=t.callData)==null?void 0:No.status)==null?void 0:ko.toUpperCase())==="RINGING"||((Po=(Oo=t.callData)==null?void 0:Oo.status)==null?void 0:Po.toUpperCase())==="WRAPUP"?F(c({},s),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):F(c({},l),{minWidth:"60px !important"}),disabled:((Uo=(Mo=t.callData)==null?void 0:Mo.status)==null?void 0:Uo.toUpperCase())!=="ONCALL"&&((Ho=(Bo=t.callData)==null?void 0:Bo.status)==null?void 0:Ho.toUpperCase())!=="RINGING"&&(($o=(zo=t.callData)==null?void 0:zo.status)==null?void 0:$o.toUpperCase())!=="WRAPUP"||Ie,children:Ie?d(Be,{size:"20px",color:"error"}):d(bs,{})})})]})]})})})}),d(xn,{in:!0,timeout:300,children:fe(Cn,{ref:X,elevation:j?4:1,sx:{position:"absolute",left:B.x,top:B.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:I&&!((qo=t.sdkConfig)!=null&&qo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[fe(re,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:A,onTouchStart:D,children:[d(mn,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",d(it,{onClick:()=>p(!1),children:d(ys,{})})]}),d(re,{children:d("iframe",{src:`https://${Qe}/ConVoxCCS/iframe?agent_id=${t.agentId}&process_id=${(Fo=t.process)==null?void 0:Fo.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),d(ft,{anchorEl:g,open:!!g,onClose:Ge,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[d(Os,{size:"small",value:h,placeholder:"Enter Mobile No.",onChange:a=>{T(a.target.value)}}),d(it,{color:"info",onClick:()=>{Je(h)},children:J?d(Be,{size:"20px",sx:{color:o.palette.success.main}}):d(_s,{color:"success"})})]})}),d(ft,{anchorEl:u,open:!!u,onClose:Ye,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:d(ks,{onClick:()=>Xe("Lunch"),children:"- Break"})}),d(ft,{anchorEl:b,open:!!b,onClose:Ke,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:fe(re,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[d(at,{icon:d(Ss,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),d(at,{icon:d(Ls,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(at,{icon:d(ws,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!t.openConferenceDialog&&d(pn,{}),!!t.openCallTransferDialog&&d(dn,{open:t.openCallTransferDialog}),!!R&&d(un,{open:R,setOpen:P,onSubmitDisposition:ye}),!!z&&d(fn,{open:z,setOpen:Z})]})}import{memo as zs}from"react";import{jsx as $s}from"react/jsx-runtime";var mt=zs(({children:e})=>$s(an,{children:e}));mt.displayName="SDKProvider";import{jsx as En}from"react/jsx-runtime";var hn=qs(({onDataChange:e})=>{let o=Fs(t=>{try{e&&typeof e=="function"&&e(t)}catch(i){console.error("Error in CallControlPanel data change handler:",i)}},[e]);return En(mt,{children:En(yn,{onDataChange:o})})});hn.displayName="CallControlPanel";async function qi({apiKey:e,tenantId:o,agentId:t,sdkConfig:i}){if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{let l=await pt.init({apiKey:e.trim(),tenantId:o.trim(),agentId:t.trim(),baseUrl:H});if(l)console.log("SDK initialized successfully"),m.initialize(e.trim(),o.trim(),t.trim(),i,l);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),m.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(l){throw console.error("SDK initialization error:",l),m.setInitCheck(),l instanceof Error?l:new Error(`SDK initialization failed: ${String(l)}`)}}function Fi(){return"6.x.x"}function Ki(){return m.getState().isInitialized}export{hn as CallControlPanel,Fi as getSDKVersion,qi as initSDK,Ki as isSDKInitialized,Hn as useClickToCall,Un as useEndCall,Wn as useGetAuthorizationToken,qn as useGetCallerData,Pn as useLogout};
+var __defProp = Object.defineProperty;
+var __defProps = Object.defineProperties;
+var __getOwnPropDescs = Object.getOwnPropertyDescriptors;
+var __getOwnPropSymbols = Object.getOwnPropertySymbols;
+var __hasOwnProp = Object.prototype.hasOwnProperty;
+var __propIsEnum = Object.prototype.propertyIsEnumerable;
+var __defNormalProp = (obj, key, value) => key in obj ? __defProp(obj, key, { enumerable: true, configurable: true, writable: true, value }) : obj[key] = value;
+var __spreadValues = (a, b) => {
+  for (var prop in b || (b = {}))
+    if (__hasOwnProp.call(b, prop))
+      __defNormalProp(a, prop, b[prop]);
+  if (__getOwnPropSymbols)
+    for (var prop of __getOwnPropSymbols(b)) {
+      if (__propIsEnum.call(b, prop))
+        __defNormalProp(a, prop, b[prop]);
+    }
+  return a;
+};
+var __spreadProps = (a, b) => __defProps(a, __getOwnPropDescs(b));
+var __publicField = (obj, key, value) => __defNormalProp(obj, typeof key !== "symbol" ? key + "" : key, value);
+
+// call-control-sdk/lib/services/endPoint.ts
+var IP = "uat-cti.aighospitals.com";
+var BASE_URL = `https://${IP}:8095`;
+var WS_BASE_URL = `wss://${IP}:8095`;
+var VERSION = {
+  v1: "/api/v1"
+};
+var END_POINT = {
+  LOGIN: `${BASE_URL}${VERSION.v1}/cti/login?provider=convox`,
+  READY_AGENT: `${BASE_URL}${VERSION.v1}/cti/ready-agent?provider=convox`,
+  UPDATE_AGENT_BREAK: `${BASE_URL}${VERSION.v1}/cti/update-agent-status?provider=convox`,
+  CLICK_TO_CALL: `${BASE_URL}${VERSION.v1}/cti/calls?provider=convox`,
+  HOLD_CALL: `${BASE_URL}${VERSION.v1}/cti/calls/hold?provider=convox`,
+  MUTE_CALL: `${BASE_URL}${VERSION.v1}/cti/calls/mute?provider=convox`,
+  UNMUTE_CALL: `${BASE_URL}${VERSION.v1}/cti/unmute-call?provider=convox`,
+  END_CALL: `${BASE_URL}${VERSION.v1}/cti/calls/end?provider=convox`,
+  LOGOUT: `${BASE_URL}${VERSION.v1}/cti/logout?provider=convox`,
+  CONFERENCE_CALL: `${BASE_URL}${VERSION.v1}/cti/calls/conference?provider=convox`,
+  CONFERENCE_CALL_HOLD_OR_UN_HOLD: `${BASE_URL}${VERSION.v1}/cti/calls/conference/hold?provider=convox`,
+  CONFERENCE_CALL_MUTE_OT_UN_MUTE: `${BASE_URL}${VERSION.v1}/cti/calls/conference/mute?provider=convox`,
+  CONFERENCE_CALL_END: `${BASE_URL}${VERSION.v1}/cti/calls/conference/hangup?provider=convox`,
+  CONFERENCE_CALL_END_ALL: `${BASE_URL}${VERSION.v1}/cti/calls/conference/hangup/all?provider=convox`,
+  TRANSFER_CALL: `${BASE_URL}${VERSION.v1}/cti/calls/transfer?provider=convox`,
+  AGENTS_LIST: `${BASE_URL}${VERSION.v1}/cti/users`,
+  PROCESS_LIST: `${BASE_URL}${VERSION.v1}/cti/processes-list`,
+  TRANSFER_TO_DETAILS: `${BASE_URL}${VERSION.v1}/cti/transfer-to-details?provider=convox`,
+  CALL_HISTORY: `${BASE_URL}${VERSION.v1}/dashboard/call-history`,
+  SENTIMENTAL_ANALYSIS: `${BASE_URL}${VERSION.v1}/users/get_sentiment_analysis`
+};
+var WS_END_POINT = {
+  WS: `${WS_BASE_URL}${VERSION.v1}/cti/ws`
+};
+var STORAGE_KEY = "call-control-sdk-state";
+
+// call-control-sdk/lib/hooks/sdk-state.ts
+var SDKStateManager = class {
+  constructor() {
+    __publicField(this, "state");
+    __publicField(this, "listeners", []);
+    __publicField(this, "STORAGE_KEY", STORAGE_KEY);
+    __publicField(this, "apiKey");
+    __publicField(this, "tenantId");
+    this.state = this.getInitialState();
+    this.loadFromStorage();
+  }
+  getInitialState() {
+    return {
+      authorization: void 0,
+      process: null,
+      agentId: "",
+      openConferenceDialog: false,
+      openCallTransferDialog: false,
+      isInitialized: false,
+      sdkConfig: {
+        disableEndCallButton: false,
+        disabledDialButton: false,
+        disableCallTransferButton: false,
+        isDraggable: true,
+        disableSoftPhone: false,
+        disableConferenceButton: false,
+        disabled: {},
+        enabled: {},
+        outlined: {}
+      },
+      isHolding: false,
+      isMuted: false,
+      status: "idle",
+      callStartTime: null,
+      controlPanelPosition: { x: 10, y: 10 },
+      iframePosition: { x: 10, y: 80 },
+      callData: {
+        agent_id: "",
+        status: "",
+        type: "",
+        event_time: "",
+        phone_number: ""
+      },
+      conferenceLine: [
+        {
+          line: 1,
+          status: "IDLE",
+          type: "",
+          phone: "",
+          isMute: false,
+          isHold: false,
+          isCallStart: false,
+          isMergeCall: false
+        },
+        {
+          line: 2,
+          status: "IDLE",
+          type: "",
+          phone: "",
+          isMute: false,
+          isHold: false,
+          isCallStart: false,
+          isMergeCall: false
+        },
+        {
+          line: 3,
+          status: "IDLE",
+          type: "",
+          phone: "",
+          isMute: false,
+          isHold: false,
+          isCallStart: false,
+          isMergeCall: false
+        },
+        {
+          line: 4,
+          status: "IDLE",
+          type: "",
+          phone: "",
+          isMute: false,
+          isHold: false,
+          isCallStart: false,
+          isMergeCall: false
+        },
+        {
+          line: 5,
+          status: "IDLE",
+          type: "",
+          phone: "",
+          isMute: false,
+          isHold: false,
+          isCallStart: false,
+          isMergeCall: false
+        }
+      ]
+    };
+  }
+  loadFromStorage() {
+    try {
+      const stored = localStorage.getItem(this.STORAGE_KEY);
+      if (stored) {
+        const parsedState = JSON.parse(stored);
+        this.state = __spreadProps(__spreadValues({}, this.state), {
+          agentId: parsedState.agentId || "",
+          authorization: parsedState.authorization || void 0,
+          process: parsedState.process || null,
+          openConferenceDialog: (parsedState == null ? void 0 : parsedState.openConferenceDialog) || false,
+          openCallTransferDialog: (parsedState == null ? void 0 : parsedState.openCallTransferDialog) || false,
+          isInitialized: parsedState.isInitialized || false,
+          sdkConfig: parsedState.sdkConfig || {
+            disableEndCallButton: false,
+            disabledDialButton: false,
+            disableCallTransferButton: false,
+            isDraggable: true,
+            disableSoftPhone: false,
+            disableConferenceButton: false,
+            disabled: {},
+            enabled: {},
+            outlined: {}
+          },
+          isHolding: parsedState.isHolding || false,
+          isMuted: parsedState.isMuted || false,
+          status: parsedState.status || "idle",
+          callStartTime: parsedState.callStartTime || null,
+          controlPanelPosition: parsedState.controlPanelPosition || {
+            x: 10,
+            y: 10
+          },
+          iframePosition: parsedState.iframePosition || { x: 10, y: 80 },
+          callData: parsedState.callData || {
+            mobileNumber: "",
+            callReferenceId: "",
+            agent_id: "",
+            status: "",
+            type: "",
+            event_time: "",
+            phone_number: ""
+          },
+          // Fix: Properly handle conferenceLine with fallback to initial state
+          conferenceLine: parsedState.conferenceLine && Array.isArray(parsedState.conferenceLine) && parsedState.conferenceLine.length > 0 ? parsedState.conferenceLine : this.state.conferenceLine
+        });
+      }
+    } catch (error) {
+      console.warn("Failed to load SDK state from localStorage:", error);
+    }
+  }
+  saveToStorage() {
+    try {
+      const persistentState = {
+        agentId: this.state.agentId,
+        authorization: this.state.authorization,
+        process: this.state.process,
+        isInitialized: this.state.isInitialized,
+        openConferenceDialog: this.state.openConferenceDialog,
+        openCallTransferDialog: this.state.openCallTransferDialog,
+        sdkConfig: this.state.sdkConfig,
+        isHolding: this.state.isHolding,
+        isMuted: this.state.isMuted,
+        status: this.state.status,
+        callStartTime: this.state.callStartTime,
+        controlPanelPosition: this.state.controlPanelPosition,
+        iframePosition: this.state.iframePosition,
+        callData: this.state.callData,
+        conferenceLine: this.state.conferenceLine
+      };
+      localStorage.setItem(this.STORAGE_KEY, JSON.stringify(persistentState));
+    } catch (error) {
+      console.warn("Failed to save SDK state to localStorage:", error);
+    }
+  }
+  notifyListeners() {
+    this.listeners.forEach((listener) => listener());
+  }
+  validateCredentials(apiKey, tenantId) {
+    if (!apiKey || typeof apiKey !== "string" || apiKey.trim().length === 0) {
+      throw new Error("API key not available");
+    }
+    if (!tenantId || typeof tenantId !== "string" || tenantId.trim().length === 0) {
+      throw new Error("Tenant ID not available");
+    }
+    this.apiKey = apiKey.trim();
+    this.tenantId = tenantId.trim();
+  }
+  initialize(apiKey, tenantId, agentId, sdkConfig, initResult) {
+    this.validateCredentials(apiKey, tenantId);
+    if (!agentId || typeof agentId !== "string" || agentId.trim().length === 0) {
+      throw new Error("Agent ID not available");
+    } else {
+      this.state.agentId = agentId;
+      this.state.openConferenceDialog = false;
+      this.state.openCallTransferDialog = false;
+      this.state.authorization = initResult;
+      this.state.sdkConfig = __spreadValues({
+        disableEndCallButton: false,
+        disabledDialButton: false,
+        disableCallTransferButton: false,
+        isDraggable: true,
+        disableSoftPhone: false,
+        disableConferenceButton: false,
+        disabled: {},
+        enabled: {},
+        outlined: {}
+      }, sdkConfig);
+      this.state.isInitialized = true;
+      this.saveToStorage();
+      this.notifyListeners();
+    }
+  }
+  getState() {
+    return __spreadValues({}, this.state);
+  }
+  getCredentials() {
+    return { apiKey: this.apiKey, tenantId: this.tenantId };
+  }
+  getSdkAuthToken() {
+    var _a2;
+    return (_a2 = this.state.authorization) == null ? void 0 : _a2.accessToken;
+  }
+  subscribe(listener) {
+    this.listeners.push(listener);
+    return () => {
+      const index = this.listeners.indexOf(listener);
+      if (index > -1) {
+        this.listeners.splice(index, 1);
+      }
+    };
+  }
+  setHolding(isHolding) {
+    this.state.isHolding = isHolding;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setMuted(isMuted) {
+    this.state.isMuted = isMuted;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setStatus(status) {
+    this.state.status = status;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setProcess(process) {
+    this.state.process = process;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setControlPanelPosition(position) {
+    this.state.controlPanelPosition = position;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setIframePosition(position) {
+    this.state.iframePosition = position;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  startCall() {
+    this.state.callStartTime = Date.now();
+    this.state.status = "on call";
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  endCall() {
+    this.state.callStartTime = null;
+    this.state.status = "idle";
+    this.state.isHolding = false;
+    this.state.isMuted = false;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setInitCheck() {
+    this.state.isInitialized = false;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setOpenConferenceDialog(open) {
+    this.state.openConferenceDialog = open;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setOpenCallTransferDialog(open) {
+    this.state.openCallTransferDialog = open;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  updateCallData(data) {
+    this.state.callData = __spreadValues(__spreadValues({}, this.state.callData), data);
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  updateConferenceData(data) {
+    this.state.conferenceLine = [...data];
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  setConferenceLine(line) {
+    var _a2;
+    if (!this.state.conferenceLine || !Array.isArray(this.state.conferenceLine)) {
+      console.warn("Conference line data corrupted, resetting to initial state");
+      this.state.conferenceLine = this.getInitialState().conferenceLine;
+    }
+    const conferenceLineData = (_a2 = this.state.conferenceLine) == null ? void 0 : _a2.map((each) => {
+      if (each.line === line.line) {
+        return line;
+      }
+      return each;
+    });
+    this.state.conferenceLine = conferenceLineData;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  resetConferenceLines() {
+    this.state.conferenceLine = this.getInitialState().conferenceLine;
+    this.saveToStorage();
+    this.notifyListeners();
+  }
+  clearStorageAndReset() {
+    try {
+      localStorage.removeItem(this.STORAGE_KEY);
+      this.state = this.getInitialState();
+      this.notifyListeners();
+    } catch (error) {
+      console.warn("Failed to clear localStorage:", error);
+    }
+  }
+  debugStorage() {
+    try {
+      const stored = localStorage.getItem(this.STORAGE_KEY);
+      console.log("Current localStorage data:", stored);
+      if (stored) {
+        console.log("Parsed localStorage data:", JSON.parse(stored));
+      }
+      console.log("Current state:", this.state);
+    } catch (error) {
+      console.error("Error debugging storage:", error);
+    }
+  }
+  getConferenceLines() {
+    return this.state.conferenceLine || [];
+  }
+};
+var sdkStateManager = new SDKStateManager();
+
+// call-control-sdk/lib/hooks/eventsTracker.ts
+var EventTrackerSDK = class {
+  constructor() {
+    __publicField(this, "config", null);
+    __publicField(this, "ticketId", null);
+    __publicField(this, "baseUrl", "");
+    __publicField(this, "eventQueue", []);
+    // private isOnline: boolean = true;
+    // private retryQueue: Array<() => Promise<void>> = [];
+    __publicField(this, "flushTimer", null);
+  }
+  async init(config) {
+    this.config = __spreadValues({
+      autoTrack: true,
+      retryAttempts: 3,
+      queueSize: 100,
+      flushInterval: 5e3
+    }, config);
+    this.baseUrl = config.baseUrl || (typeof window !== "undefined" ? window.location.origin : "");
+    this.setupNetworkDetection();
+    const ticket = await this.createTicket();
+    this.startPeriodicFlush();
+    console.log("EventTracker SDK initialized successfully");
+    return ticket;
+  }
+  isInitialized() {
+    return this.config !== null && this.ticketId !== null;
+  }
+  getConfig() {
+    return this.config;
+  }
+  getTicketId() {
+    return this.ticketId;
+  }
+  async createTicket() {
+    if (!this.config) {
+      throw new Error("EventTracker not initialized");
+    }
+    try {
+      const response = await this.makeRequest("/api/v1/et/init", {
+        method: "POST",
+        headers: {
+          "Content-Type": "application/json",
+          "X-API-Key": this.config.apiKey
+        },
+        body: JSON.stringify({
+          agentId: this.config.agentId,
+          sessionId: this.config.sessionId
+        })
+      });
+      if (!response.ok) {
+        sdkStateManager.setInitCheck();
+        throw new Error(`Failed to initialize: ${response.status} ${response.statusText}`);
+      }
+      const data = await response.json();
+      this.ticketId = data.ticketId;
+      if (this.config.autoTrack) {
+        this.setupAutoTracking();
+      }
+      return data;
+    } catch (error) {
+      console.error("EventTracker initialization failed:", error);
+      throw error;
+    }
+  }
+  async logEvent(eventType, eventData) {
+    if (!this.config || !this.ticketId) {
+      console.warn("EventTracker not initialized, skipping event:", eventType);
+      return;
+    }
+    const event = {
+      eventType,
+      eventData,
+      timestamp: Date.now()
+    };
+    this.eventQueue.push(event);
+    if (this.eventQueue.length > (this.config.queueSize || 100)) {
+      this.eventQueue.shift();
+    }
+  }
+  // private async sendEvent(event: {
+  // 	eventType: string;
+  // 	eventData?: EventData;
+  // 	timestamp: number;
+  // }): Promise<void> {
+  // 	if (!this.config || !this.ticketId) return;
+  // 	try {
+  // 		const response = await this.makeRequest("/api/v1/et/event", {
+  // 			method: "POST",
+  // 			headers: {
+  // 				"Content-Type": "application/json",
+  // 				"X-API-Key": this.config.apiKey,
+  // 			},
+  // 			body: JSON.stringify({
+  // 				ticketId: this.ticketId,
+  // 				eventType: event.eventType,
+  // 				eventData: event.eventData,
+  // 			}),
+  // 		});
+  // 		if (!response.ok) {
+  // 			throw new Error(`Failed to log event: ${response.status} ${response.statusText}`);
+  // 		}
+  // 		const index = this.eventQueue.findIndex((e) => e.timestamp === event.timestamp);
+  // 		if (index > -1) {
+  // 			this.eventQueue.splice(index, 1);
+  // 		}
+  // 	} catch (error) {
+  // 		console.error("Event logging failed:", error);
+  // 		// this.retryQueue.push(() => this.sendEvent(event));
+  // 	}
+  // }
+  // async closeTicket(): Promise<void> {
+  // 	if (!this.config || !this.ticketId) {
+  // 		throw new Error("EventTracker not initialized");
+  // 	}
+  // 	await this.flush();
+  // 	try {
+  // 		const response = await this.makeRequest("/api/v1/et/close", {
+  // 			method: "POST",
+  // 			headers: {
+  // 				"Content-Type": "application/json",
+  // 				"X-API-Key": this.config.apiKey,
+  // 			},
+  // 			body: JSON.stringify({
+  // 				ticketId: this.ticketId,
+  // 			}),
+  // 		});
+  // 		if (!response.ok) {
+  // 			throw new Error(`Failed to close ticket: ${response.status} ${response.statusText}`);
+  // 		}
+  // 		this.ticketId = null;
+  // 		this.stopPeriodicFlush();
+  // 		console.log("Ticket closed successfully");
+  // 	} catch (error) {
+  // 		console.error("Ticket close failed:", error);
+  // 		throw error;
+  // 	}
+  // }
+  // async flush(): Promise<void> {
+  // 	if (!this.isOnline || this.eventQueue.length === 0) return;
+  // 	// const eventsToFlush = [...this.eventQueue];
+  // 	// for (const event of eventsToFlush) {
+  // 	// 	await this.sendEvent(event);
+  // 	// }
+  // 	const retryItems = [...this.retryQueue];
+  // 	this.retryQueue = [];
+  // 	for (const retryFn of retryItems) {
+  // 		try {
+  // 			await retryFn();
+  // 		} catch (error) {
+  // 			console.error("Retry failed:", error);
+  // 		}
+  // 	}
+  // }
+  async makeRequest(url, options) {
+    var _a2;
+    const fullUrl = `${this.baseUrl}${url}`;
+    const maxRetries = ((_a2 = this.config) == null ? void 0 : _a2.retryAttempts) || 3;
+    for (let attempt = 1; attempt <= maxRetries; attempt++) {
+      try {
+        const response = await fetch(fullUrl, options);
+        return response;
+      } catch (error) {
+        if (attempt === maxRetries) {
+          throw error;
+        }
+        const delay = Math.min(1e3 * Math.pow(2, attempt - 1), 1e4);
+        await new Promise((resolve) => setTimeout(resolve, delay));
+      }
+    }
+    throw new Error("Max retries exceeded");
+  }
+  setupAutoTracking() {
+    var _a2;
+    if (typeof window === "undefined" || !((_a2 = this.config) == null ? void 0 : _a2.autoTrack)) return;
+    const autoTrackConfig = this.config.autoTrack === true ? {} : this.config.autoTrack;
+    if (autoTrackConfig.pageVisits !== false) {
+      this.logEvent("pageVisit", {
+        url: window.location.href,
+        title: document.title,
+        referrer: document.referrer,
+        userAgent: navigator.userAgent,
+        viewport: {
+          width: window.innerWidth,
+          height: window.innerHeight
+        },
+        timestamp: (/* @__PURE__ */ new Date()).toISOString()
+      }).catch((error) => console.warn("Failed to track page visit:", error));
+    }
+    if (autoTrackConfig.clicks !== false) {
+      document.addEventListener("click", (event) => {
+        var _a3;
+        const target = event.target;
+        if (target.tagName === "BUTTON" || target.tagName === "A" || target.onclick || target.getAttribute("role") === "button" || target instanceof HTMLButtonElement && target.type === "button") {
+          this.logEvent("click", {
+            element: target.tagName,
+            text: (_a3 = target.textContent) == null ? void 0 : _a3.trim().substring(0, 100),
+            href: target.getAttribute("href"),
+            id: target.id,
+            className: target.className,
+            role: target.getAttribute("role"),
+            position: {
+              x: event.clientX,
+              y: event.clientY
+            },
+            timestamp: (/* @__PURE__ */ new Date()).toISOString()
+          }).catch((error) => console.warn("Failed to track click:", error));
+        }
+      });
+    }
+    if (autoTrackConfig.forms !== false) {
+      document.addEventListener("submit", (event) => {
+        const target = event.target;
+        const formData = new FormData(target);
+        const formFields = {};
+        formData.forEach((value, key) => {
+          formFields[key] = value.toString();
+        });
+        this.logEvent("formSubmission", {
+          formId: target.id,
+          action: target.action,
+          method: target.method,
+          fields: Object.keys(formFields),
+          fieldCount: Object.keys(formFields).length,
+          timestamp: (/* @__PURE__ */ new Date()).toISOString()
+        }).catch((error) => console.warn("Failed to track form submission:", error));
+      });
+    }
+    if (autoTrackConfig.inputs !== false) {
+      let inputTimer;
+      document.addEventListener("input", (event) => {
+        const target = event.target;
+        if (target.tagName === "INPUT" || target.tagName === "TEXTAREA" || target.tagName === "SELECT") {
+          clearTimeout(inputTimer);
+          inputTimer = setTimeout(() => {
+            var _a3;
+            this.logEvent("fieldChange", {
+              element: target.tagName,
+              type: target.getAttribute("type"),
+              name: target.getAttribute("name"),
+              id: target.id,
+              valueLength: ((_a3 = target.value) == null ? void 0 : _a3.length) || 0,
+              timestamp: (/* @__PURE__ */ new Date()).toISOString()
+            }).catch((error) => console.warn("Failed to track field change:", error));
+          }, 1e3);
+        }
+      });
+    }
+    const sessionStartTime = Date.now();
+    window.addEventListener("beforeunload", () => {
+      const sessionDuration = Date.now() - sessionStartTime;
+      this.logEvent("pageUnload", {
+        url: window.location.href,
+        sessionDuration,
+        timestamp: (/* @__PURE__ */ new Date()).toISOString()
+      });
+    });
+    if (autoTrackConfig.visibility !== false) {
+      document.addEventListener("visibilitychange", () => {
+        this.logEvent("visibilityChange", {
+          hidden: document.hidden,
+          visibilityState: document.visibilityState,
+          timestamp: (/* @__PURE__ */ new Date()).toISOString()
+        });
+      });
+    }
+    if (autoTrackConfig.errors !== false) {
+      window.addEventListener("error", (event) => {
+        this.logEvent("jsError", {
+          message: event.message,
+          filename: event.filename,
+          lineno: event.lineno,
+          colno: event.colno,
+          timestamp: (/* @__PURE__ */ new Date()).toISOString()
+        });
+      });
+      window.addEventListener("unhandledrejection", (event) => {
+        var _a3;
+        this.logEvent("unhandledRejection", {
+          reason: (_a3 = event.reason) == null ? void 0 : _a3.toString(),
+          timestamp: (/* @__PURE__ */ new Date()).toISOString()
+        });
+      });
+    }
+    if (autoTrackConfig.performance !== false && typeof window.performance !== "undefined" && window.performance.navigation) {
+      window.addEventListener("load", () => {
+        setTimeout(() => {
+          const navigation = window.performance.navigation;
+          const timing = window.performance.timing;
+          this.logEvent("performanceMetrics", {
+            navigationTime: timing.navigationStart,
+            loadTime: timing.loadEventEnd - timing.navigationStart,
+            domReady: timing.domContentLoadedEventEnd - timing.navigationStart,
+            renderTime: timing.loadEventEnd - timing.domContentLoadedEventEnd,
+            navigationType: navigation.type,
+            redirectCount: navigation.redirectCount,
+            timestamp: (/* @__PURE__ */ new Date()).toISOString()
+          });
+        }, 1e3);
+      });
+    }
+  }
+  setupNetworkDetection() {
+    if (typeof window === "undefined") return;
+    window.addEventListener("online", () => {
+      console.log("EventTracker: Back online, flushing queued events");
+    });
+    window.addEventListener("offline", () => {
+      console.log("EventTracker: Offline, queueing events");
+    });
+  }
+  startPeriodicFlush() {
+    if (this.flushTimer) {
+      clearInterval(this.flushTimer);
+    }
+  }
+  // private stopPeriodicFlush(): void {
+  // 	if (this.flushTimer) {
+  // 		clearInterval(this.flushTimer);
+  // 		this.flushTimer = null;
+  // 	}
+  // }
+};
+var eventTracker = new EventTrackerSDK();
+if (typeof window !== "undefined") {
+  window.EventTracker = eventTracker;
+}
+
+// call-control-sdk/lib/hooks/useLogout.ts
+import { useCallback, useState } from "react";
+
+// call-control-sdk/lib/services/axios.ts
+import axios from "axios";
+var _a;
+var DEFAULT_TOKEN = (_a = sdkStateManager.getSdkAuthToken()) != null ? _a : "";
+var REQUEST_TIMEOUT = 6e4;
+function getAuthToken() {
+  var _a2;
+  return (_a2 = sdkStateManager.getSdkAuthToken()) != null ? _a2 : "";
+}
+function createAxiosInstance() {
+  var _a2, _b, _c, _d;
+  const instance = axios.create({
+    baseURL: BASE_URL,
+    headers: {
+      "Content-Type": "application/json",
+      Accept: "application/json",
+      "x-tenant-id": (_b = (_a2 = sdkStateManager.getCredentials()) == null ? void 0 : _a2.tenantId) != null ? _b : "",
+      "x-api-key": (_d = (_c = sdkStateManager.getCredentials()) == null ? void 0 : _c.apiKey) != null ? _d : "",
+      Authorization: `${DEFAULT_TOKEN}`
+    },
+    timeout: REQUEST_TIMEOUT,
+    withCredentials: false
+  });
+  instance.interceptors.request.use(
+    (config) => {
+      const token = getAuthToken();
+      if (token && config.headers) {
+        config.headers.Authorization = `${token}`;
+      }
+      config.metadata = { startTime: (/* @__PURE__ */ new Date()).getTime() };
+      return config;
+    },
+    (error) => {
+      console.error("Request interceptor error:", error);
+      return Promise.reject(error);
+    }
+  );
+  instance.interceptors.response.use(
+    (response) => {
+      var _a3;
+      const endTime = (/* @__PURE__ */ new Date()).getTime();
+      const startTime = (_a3 = response.config.metadata) == null ? void 0 : _a3.startTime;
+      if (startTime) {
+        console.log(`Request to ${response.config.url} took ${endTime - startTime}ms`);
+      }
+      return response;
+    },
+    async (error) => {
+      var _a3;
+      const originalRequest = error.config;
+      if (((_a3 = error.response) == null ? void 0 : _a3.status) === 401 && !originalRequest._retry) {
+        sdkStateManager.setInitCheck();
+        console.warn("Unauthorized request, attempting retry...");
+      }
+      if (!error.response) {
+        console.error("Network error:", error.message);
+        error.message = "Network error: Please check your internet connection";
+      }
+      if (error.response && error.response.status >= 500) {
+        console.error("Server error:", error.response.status, error.response.data);
+        error.message = "Server error: Please try again later";
+      }
+      return Promise.reject(error);
+    }
+  );
+  return instance;
+}
+var axiosInstance = createAxiosInstance();
+var axios_default = axiosInstance;
+
+// call-control-sdk/lib/hooks/useLogout.ts
+var useLogout = () => {
+  const [loading, setLoading] = useState(false);
+  const [success, setSuccess] = useState(false);
+  const [isError, setIsError] = useState(false);
+  const [error, setError] = useState(null);
+  const [data, setData] = useState(null);
+  const handleLogout = useCallback(async () => {
+    var _a2;
+    const state = JSON.parse((_a2 = localStorage.getItem(STORAGE_KEY)) != null ? _a2 : "");
+    setLoading(true);
+    const payload = {
+      action: "LOGOUTUSER",
+      userId: state.agentId || ""
+    };
+    return axios_default.post(END_POINT.LOGOUT, payload).then((res) => {
+      sdkStateManager.clearStorageAndReset();
+      localStorage.clear();
+      sessionStorage.clear();
+      setData(res == null ? void 0 : res.data);
+      setSuccess(true);
+      return res == null ? void 0 : res.data;
+    }).catch((err) => {
+      var _a3;
+      setIsError(true);
+      setError(err);
+      return (_a3 = err == null ? void 0 : err.response) == null ? void 0 : _a3.data;
+    }).finally(() => {
+      setLoading(false);
+    });
+  }, []);
+  return {
+    logout: handleLogout,
+    isLoading: loading,
+    isSuccess: success,
+    isError,
+    error,
+    data
+  };
+};
+
+// call-control-sdk/lib/hooks/useEndCall.ts
+import { useCallback as useCallback2, useState as useState2 } from "react";
+var useEndCall = () => {
+  const [loading, setLoading] = useState2(false);
+  const [success, setSuccess] = useState2(false);
+  const [isError, setIsError] = useState2(false);
+  const [error, setError] = useState2(null);
+  const [data, setData] = useState2(null);
+  const handleEndCall = useCallback2(
+    async (data2) => {
+      var _a2, _b, _c, _d, _e, _f, _g, _h, _i, _j, _k, _l, _m, _n, _o;
+      const state = JSON.parse((_a2 = localStorage.getItem(STORAGE_KEY)) != null ? _a2 : "");
+      setLoading(true);
+      const payload = {
+        action: "ENDCALL",
+        userId: state == null ? void 0 : state.agentId,
+        processid: (_d = (_c = (_b = state == null ? void 0 : state.process) == null ? void 0 : _b.process_id) == null ? void 0 : _c.toString()) != null ? _d : "",
+        process_name: (_f = (_e = state == null ? void 0 : state.process) == null ? void 0 : _e.process_name) != null ? _f : "",
+        callreferenceid: (_h = (_g = state == null ? void 0 : state.callData) == null ? void 0 : _g.convox_id) != null ? _h : "",
+        mobile_number: (_j = (_i = state == null ? void 0 : state.callData) == null ? void 0 : _i.phone_number) != null ? _j : "",
+        disposition: (_k = data2 == null ? void 0 : data2.disposition) != null ? _k : "RES",
+        set_followUp: (_l = data2 == null ? void 0 : data2.followUp) != null ? _l : "N",
+        callback_date: (_m = data2 == null ? void 0 : data2.callbackDate) != null ? _m : "",
+        callback_hrs: (_n = data2 == null ? void 0 : data2.callbackHrs) != null ? _n : "",
+        callback_mins: (_o = data2 == null ? void 0 : data2.callbackMins) != null ? _o : "",
+        endcall_type: "CLOSE"
+      };
+      return axios_default.post(END_POINT.END_CALL, payload).then((res) => {
+        sdkStateManager.endCall();
+        setData(res == null ? void 0 : res.data);
+        setSuccess(true);
+        return res == null ? void 0 : res.data;
+      }).catch((err) => {
+        var _a3;
+        setIsError(true);
+        setError(err);
+        return (_a3 = err == null ? void 0 : err.response) == null ? void 0 : _a3.data;
+      }).finally(() => {
+        setLoading(false);
+      });
+    },
+    []
+  );
+  return {
+    handleEndCall,
+    isLoading: loading,
+    isSuccess: success,
+    isError,
+    error,
+    data
+  };
+};
+
+// call-control-sdk/lib/hooks/useClickToCall.ts
+import { useCallback as useCallback3, useState as useState3 } from "react";
+var useClickToCall = () => {
+  const [loading, setLoading] = useState3(false);
+  const [success, setSuccess] = useState3(false);
+  const [isError, setIsError] = useState3(false);
+  const [error, setError] = useState3(null);
+  const [data, setData] = useState3(null);
+  const handleStartCall = useCallback3(async (data2) => {
+    var _a2, _b, _c, _d, _e, _f, _g, _h, _i;
+    const state = JSON.parse((_a2 = localStorage.getItem(STORAGE_KEY)) != null ? _a2 : "");
+    setLoading(true);
+    if (((_b = state == null ? void 0 : state.callData) == null ? void 0 : _b.status) === "IDLE") {
+      const payload = {
+        action: "CALL",
+        userId: state == null ? void 0 : state.agentId,
+        phone_number: data2 == null ? void 0 : data2.mobileNumber
+      };
+      return axios_default.post(END_POINT.CLICK_TO_CALL, payload).then((res) => {
+        setData(res == null ? void 0 : res.data);
+        setSuccess(true);
+        return res == null ? void 0 : res.data;
+      }).catch((err) => {
+        var _a3;
+        setIsError(true);
+        setError(err);
+        return (_a3 = err == null ? void 0 : err.response) == null ? void 0 : _a3.data;
+      }).finally(() => {
+        setLoading(false);
+      });
+    } else if (((_c = state == null ? void 0 : state.callData) == null ? void 0 : _c.status) === "ONCALL") {
+      const line_used = (_e = (_d = state == null ? void 0 : state.conferenceLine) == null ? void 0 : _d.filter((each) => each.line !== 1)) == null ? void 0 : _e.find((each) => each.status === "IDLE" && !(each == null ? void 0 : each.isCallStart));
+      const payload = {
+        action: "EXTERNAL_CONFERENCE",
+        operation: `CALL${line_used.line}`,
+        line_used: String(line_used.line),
+        thirdparty_no: data2 == null ? void 0 : data2.mobileNumber,
+        userid: (_g = (_f = state.callData) == null ? void 0 : _f.agent_id) != null ? _g : "",
+        process: (_i = (_h = state.callData) == null ? void 0 : _h.process_name) != null ? _i : ""
+      };
+      return axios_default.post(END_POINT.CONFERENCE_CALL, payload).then((res) => {
+        setData(res == null ? void 0 : res.data);
+        setSuccess(true);
+        sdkStateManager.setConferenceLine(__spreadProps(__spreadValues({}, line_used), {
+          isCallStart: true,
+          status: "ONCALL",
+          phone: data2 == null ? void 0 : data2.mobileNumber
+        }));
+        sdkStateManager.setOpenConferenceDialog(true);
+        return res == null ? void 0 : res.data;
+      }).catch((err) => {
+        var _a3;
+        setIsError(true);
+        setError(err);
+        return (_a3 = err == null ? void 0 : err.response) == null ? void 0 : _a3.data;
+      }).finally(() => {
+        setLoading(false);
+      });
+    } else {
+      alert("Agent is not ready");
+    }
+  }, []);
+  return {
+    handleStartCall,
+    isLoading: loading,
+    isSuccess: success,
+    isError,
+    error,
+    data
+  };
+};
+
+// call-control-sdk/lib/hooks/useGetCallerData.ts
+import { useState as useState4, useEffect } from "react";
+var useGetCallerData = () => {
+  const { process_id, process_name, status, phone_number, agent_id, convox_id } = sdkStateManager.getState().callData;
+  const initialCallData = {
+    phone_number,
+    status,
+    callReferenceId: convox_id,
+    agent_id,
+    process_id,
+    process_name
+  };
+  const [callData, setCallData] = useState4(initialCallData);
+  useEffect(() => {
+    const unsubscribe = sdkStateManager.subscribe(() => {
+      const { process_id: process_id2, process_name: process_name2, status: status2, phone_number: phone_number2, agent_id: agent_id2, convox_id: convox_id2 } = sdkStateManager.getState().callData;
+      const currentCallData = {
+        phone_number: phone_number2,
+        status: status2,
+        callReferenceId: convox_id2,
+        agent_id: agent_id2,
+        process_id: process_id2,
+        process_name: process_name2
+      };
+      setCallData(currentCallData);
+    });
+    return unsubscribe;
+  }, []);
+  return callData;
+};
+
+// call-control-sdk/lib/hooks/useGetAuthorizationToken.ts
+import { useState as useState5, useEffect as useEffect2 } from "react";
+var useGetAuthorizationToken = () => {
+  const [token, setToken] = useState5(sdkStateManager.getSdkAuthToken());
+  useEffect2(() => {
+    const unsubscribe = sdkStateManager.subscribe(() => {
+      setToken(sdkStateManager.getSdkAuthToken());
+    });
+    return unsubscribe;
+  }, []);
+  return token;
+};
+
+// call-control-sdk/lib/components/callControlPanel.tsx
+import { memo as memo2, useCallback as useCallback6 } from "react";
+
+// call-control-sdk/lib/components/callControls.tsx
+import {
+  CallEnd as CallEnd2,
+  Close as Close2,
+  DragIndicator,
+  Group,
+  KeyboardArrowDown,
+  Layers,
+  Mic as Mic2,
+  MicOff as MicOff2,
+  Pause as Pause2,
+  Pending,
+  Phone,
+  PlayArrow as PlayArrow2,
+  SupportAgent as SupportAgent2,
+  TransferWithinAStation,
+  Upcoming,
+  WifiCalling3
+} from "@mui/icons-material";
+import {
+  Box as Box2,
+  Button as Button2,
+  Chip,
+  CircularProgress as CircularProgress2,
+  Fade,
+  IconButton as IconButton2,
+  Menu,
+  MenuItem,
+  Paper as Paper2,
+  TextField as TextField2,
+  Tooltip as Tooltip2,
+  Typography as Typography2,
+  useTheme as useTheme3
+} from "@mui/material";
+import { useEffect as useEffect5, useRef as useRef2, useState as useState10 } from "react";
+
+// call-control-sdk/lib/hooks/useDraggable.ts
+import { useCallback as useCallback4, useRef, useState as useState6 } from "react";
+function useDraggable(initialPosition, onPositionChange) {
+  const [position, setPosition] = useState6(initialPosition);
+  const [isDragging, setIsDragging] = useState6(false);
+  const dragRef = useRef();
+  const dragStart = useRef({ x: 0, y: 0 });
+  const elementStart = useRef({ x: 0, y: 0 });
+  const updatePosition = useCallback4(
+    (newPosition) => {
+      const element = dragRef.current;
+      if (!element) return;
+      const rect = element.getBoundingClientRect();
+      const viewportWidth = window.innerWidth;
+      const viewportHeight = window.innerHeight;
+      const constrainedPosition = {
+        x: Math.max(0, Math.min(newPosition.x, viewportWidth - rect.width)),
+        y: Math.max(0, Math.min(newPosition.y, viewportHeight - rect.height))
+      };
+      setPosition(constrainedPosition);
+      onPositionChange == null ? void 0 : onPositionChange(constrainedPosition);
+    },
+    [onPositionChange]
+  );
+  const handleStart = useCallback4(
+    (clientX, clientY) => {
+      setIsDragging(true);
+      dragStart.current = { x: clientX, y: clientY };
+      elementStart.current = position;
+      const handleMove = (moveClientX, moveClientY) => {
+        const deltaX = moveClientX - dragStart.current.x;
+        const deltaY = moveClientY - dragStart.current.y;
+        updatePosition({
+          x: elementStart.current.x + deltaX,
+          y: elementStart.current.y + deltaY
+        });
+      };
+      const handleMouseMove = (e) => {
+        e.preventDefault();
+        handleMove(e.clientX, e.clientY);
+      };
+      const handleTouchMove = (e) => {
+        e.preventDefault();
+        const touch = e.touches[0];
+        if (touch) {
+          handleMove(touch.clientX, touch.clientY);
+        }
+      };
+      const handleEnd = () => {
+        setIsDragging(false);
+        document.removeEventListener("mousemove", handleMouseMove);
+        document.removeEventListener("mouseup", handleEnd);
+        document.removeEventListener("touchmove", handleTouchMove);
+        document.removeEventListener("touchend", handleEnd);
+      };
+      document.addEventListener("mousemove", handleMouseMove);
+      document.addEventListener("mouseup", handleEnd);
+      document.addEventListener("touchmove", handleTouchMove, {
+        passive: false
+      });
+      document.addEventListener("touchend", handleEnd);
+    },
+    [position, updatePosition]
+  );
+  const handleMouseDown = useCallback4(
+    (e) => {
+      e.preventDefault();
+      handleStart(e.clientX, e.clientY);
+    },
+    [handleStart]
+  );
+  const handleTouchStart = useCallback4(
+    (e) => {
+      e.preventDefault();
+      const touch = e.touches[0];
+      if (touch) {
+        handleStart(touch.clientX, touch.clientY);
+      }
+    },
+    [handleStart]
+  );
+  return {
+    position,
+    isDragging,
+    dragRef,
+    handleMouseDown,
+    handleTouchStart
+  };
+}
+
+// call-control-sdk/lib/hooks/useSDKState.ts
+import { useState as useState7, useEffect as useEffect3 } from "react";
+function useSDKState() {
+  const [state, setState] = useState7(sdkStateManager.getState());
+  useEffect3(() => {
+    const unsubscribe = sdkStateManager.subscribe(() => {
+      setState(sdkStateManager.getState());
+    });
+    return unsubscribe;
+  }, []);
+  return state;
+}
+
+// call-control-sdk/lib/services/request.ts
+import { useCallback as useCallback5, useReducer } from "react";
+
+// call-control-sdk/lib/services/toastMessage.tsx
+import { createContext, useContext, useState as useState8 } from "react";
+import { Snackbar, Alert } from "@mui/material";
+import { jsx, jsxs } from "react/jsx-runtime";
+var ToastContext = createContext(void 0);
+var useToast = () => {
+  const ctx = useContext(ToastContext);
+  if (!ctx) throw new Error("useToast must be used inside ToastProvider");
+  return ctx;
+};
+var ToastProvider = ({ children }) => {
+  const [open, setOpen] = useState8(false);
+  const [message, setMessage] = useState8("");
+  const [severity, setSeverity] = useState8("info");
+  const showToast = (msg, sev = "info") => {
+    setMessage(msg);
+    setSeverity(sev);
+    setOpen(true);
+  };
+  return /* @__PURE__ */ jsxs(ToastContext.Provider, { value: { showToast }, children: [
+    children,
+    /* @__PURE__ */ jsx(
+      Snackbar,
+      {
+        open,
+        color: severity,
+        autoHideDuration: 3e3,
+        onClose: () => setOpen(false),
+        anchorOrigin: { vertical: "top", horizontal: "right" },
+        children: /* @__PURE__ */ jsx(
+          Alert,
+          {
+            variant: "filled",
+            severity,
+            onClose: () => setOpen(false),
+            sx: { width: "100%" },
+            children: message
+          }
+        )
+      }
+    )
+  ] });
+};
+
+// call-control-sdk/lib/services/request.ts
+var initialState = {
+  isLoading: false,
+  isSuccess: false,
+  isError: false,
+  error: null,
+  data: null
+};
+var reducer = (state, action) => {
+  if (action.type === "isLoading") {
+    return __spreadProps(__spreadValues({}, state), {
+      isLoading: action.payload
+    });
+  } else if (action.type === "isSuccess") {
+    return __spreadProps(__spreadValues({}, state), {
+      isSuccess: true,
+      data: action.payload
+    });
+  } else if (action.type === "isError") {
+    return __spreadProps(__spreadValues({}, state), {
+      isError: true,
+      error: action.payload
+    });
+  } else if (action.type === "reset") {
+    return {
+      isLoading: false,
+      isSuccess: false,
+      isError: false,
+      error: null,
+      data: null
+    };
+  }
+  throw Error("Unknown action.");
+};
+var usePostRequest = (props = {}) => {
+  const { onSuccess = null, onError = null, disabledSuccessToast = false } = props;
+  const { showToast } = useToast();
+  const [state, dispatch] = useReducer(reducer, initialState);
+  const postRequest = useCallback5(
+    (url, payload, config = {}) => {
+      dispatch({
+        type: "isLoading",
+        payload: true
+      });
+      axios_default.post(url, payload, config).then((res) => {
+        var _a2;
+        dispatch({
+          type: "isSuccess",
+          payload: res.data
+        });
+        onSuccess == null ? void 0 : onSuccess(res.data, payload);
+        if (!disabledSuccessToast) {
+          showToast((_a2 = res.data) == null ? void 0 : _a2.message, "success");
+        }
+      }).catch((err) => {
+        var _a2, _b, _c, _d, _e, _f, _g, _h, _i, _j, _k, _l;
+        const error = {
+          status: (_b = (_a2 = err.response) == null ? void 0 : _a2.status) != null ? _b : 500,
+          message: ((_d = (_c = err.response) == null ? void 0 : _c.data) == null ? void 0 : _d.detail) || ((_f = (_e = err.response) == null ? void 0 : _e.data) == null ? void 0 : _f.message) || err.message || "An unknown error occurred",
+          data: (_h = (_g = err.response) == null ? void 0 : _g.data) != null ? _h : null,
+          statusText: (_j = (_i = err.response) == null ? void 0 : _i.statusText) != null ? _j : "",
+          code: (_k = err == null ? void 0 : err.code) != null ? _k : "",
+          name: (_l = err == null ? void 0 : err.name) != null ? _l : ""
+        };
+        showToast(error.message, "error");
+        dispatch({
+          type: "isError",
+          payload: error
+        });
+        onError == null ? void 0 : onError(error, payload);
+      }).finally(() => {
+        dispatch({
+          type: "isLoading",
+          payload: false
+        });
+      });
+    },
+    [onSuccess, onError, showToast]
+  );
+  return [postRequest, state];
+};
+
+// call-control-sdk/lib/components/dialog.tsx
+import {
+  Call,
+  CallEnd,
+  CallSplit,
+  Close,
+  Mic,
+  MicOff,
+  Pause,
+  PhoneDisabled,
+  PlayArrow,
+  SupportAgent
+} from "@mui/icons-material";
+import {
+  Box,
+  Button,
+  Dialog,
+  IconButton,
+  Paper,
+  TextField,
+  Typography,
+  Autocomplete,
+  Tooltip,
+  useTheme as useTheme2,
+  TableContainer,
+  Table,
+  TableHead,
+  TableRow,
+  TableCell,
+  TableBody,
+  CircularProgress
+} from "@mui/material";
+import { useEffect as useEffect4, useState as useState9 } from "react";
+
+// call-control-sdk/lib/components/styles.ts
+import { useTheme } from "@mui/material";
+var useStyles = ({
+  disabled,
+  enabled,
+  outlined
+}) => {
+  const theme = useTheme();
+  return {
+    disabled: __spreadValues({
+      padding: "0px",
+      margin: "0px",
+      minWidth: "40px !important",
+      borderRadius: "16px",
+      border: `1px solid rgb(206, 204, 204)`,
+      height: "40px",
+      "&:hover": {
+        boxShadow: " 0px 2px 2px rgba(0, 0, 0, 0.79)",
+        border: `1px solid ${theme.palette.primary.main}`
+      },
+      "&:active": {
+        bgcolor: "primary.main",
+        boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+      }
+    }, disabled),
+    enabled: __spreadValues({
+      padding: "0px",
+      margin: "0px",
+      minWidth: "40px !important",
+      borderRadius: "16px",
+      boxShadow: " 0px 2px 1px rgba(0, 0, 0, 0.507)",
+      border: `1px solid ${theme.palette.primary.main}`,
+      height: "40px",
+      "&:hover": {
+        boxShadow: " 0px 2px 1px rgba(0, 0, 0, 0.507)",
+        border: `1px solid ${theme.palette.primary.main}`
+      },
+      "&:active": {
+        bgcolor: "primary.main",
+        boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+      }
+    }, enabled),
+    outlined: __spreadValues({
+      padding: "0px",
+      margin: "0px",
+      minWidth: "40px !important",
+      borderRadius: "16px",
+      backgroundColor: theme.palette.grey[200],
+      boxShadow: `0px 2px 1px ${theme.palette.primary.light}`,
+      border: `0px solid ${theme.palette.primary.main}`,
+      height: "40px",
+      "&:hover": {
+        boxShadow: `0px 2px 1px ${theme.palette.primary.main}`,
+        border: `0px solid ${theme.palette.primary.main}`
+      },
+      "&:active": {
+        bgcolor: "primary.main",
+        boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+      }
+    }, outlined)
+  };
+};
+var styles_default = useStyles;
+
+// call-control-sdk/lib/components/dialog.tsx
+import { Fragment, jsx as jsx2, jsxs as jsxs2 } from "react/jsx-runtime";
+var ConferenceTableRow = ({ each }) => {
+  var _a2, _b, _c, _d, _e, _f, _g, _h, _i, _j, _k, _l, _m, _n, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _A, _B, _C, _D, _E, _F, _G, _H, _I, _J, _K;
+  const state = useSDKState();
+  const { showToast } = useToast();
+  const { disabled, enabled, outlined } = styles_default({
+    disabled: ((_a2 = state.sdkConfig) == null ? void 0 : _a2.disabled) || {},
+    enabled: ((_b = state.sdkConfig) == null ? void 0 : _b.enabled) || {},
+    outlined: ((_c = state.sdkConfig) == null ? void 0 : _c.outlined) || {}
+  });
+  const theme = useTheme2();
+  const [conferenceCallStart, setConferenceCallStart] = useState9(false);
+  const [conferenceCallMerge, setConferenceCallMerge] = useState9(false);
+  const [conferenceCallHoldOrUnHold, setConferenceCallHoldOrUnHold] = useState9(false);
+  const [conferenceCallEnd, setConferenceCallEnd] = useState9(false);
+  const onConferenceLineUpdate = (line, data) => {
+    sdkStateManager.setConferenceLine(__spreadValues(__spreadValues({}, line), data));
+  };
+  const onConferenceCallStart = (line, data) => {
+    var _a3, _b2, _c2, _d2;
+    const line_used = __spreadValues(__spreadValues({}, line), data);
+    setConferenceCallStart(true);
+    const payload = {
+      action: "EXTERNAL_CONFERENCE",
+      operation: `CALL${line_used.line}`,
+      line_used: String(line_used.line),
+      thirdparty_no: line_used.phone,
+      userid: (_b2 = (_a3 = state.callData) == null ? void 0 : _a3.agent_id) != null ? _b2 : "",
+      process: (_d2 = (_c2 = state.callData) == null ? void 0 : _c2.process_name) != null ? _d2 : ""
+    };
+    axios_default.post(END_POINT.CONFERENCE_CALL, payload).then((res) => {
+      var _a4;
+      showToast((_a4 = res.data) == null ? void 0 : _a4.message, "success");
+      sdkStateManager.setConferenceLine(__spreadValues(__spreadValues({}, line), data));
+    }).catch((err) => {
+      var _a4, _b3, _c3, _d3;
+      const message = ((_b3 = (_a4 = err.response) == null ? void 0 : _a4.data) == null ? void 0 : _b3.detail) || ((_d3 = (_c3 = err.response) == null ? void 0 : _c3.data) == null ? void 0 : _d3.message) || err.message || "An unknown error occurred";
+      showToast(message, "error");
+    }).finally(() => {
+      setConferenceCallStart(false);
+    });
+  };
+  const onMergeConferenceCall = (line, data) => {
+    var _a3, _b2, _c2, _d2;
+    const line_used = __spreadValues(__spreadValues({}, line), data);
+    setConferenceCallMerge(true);
+    const payload = {
+      action: "EXTERNAL_CONFERENCE",
+      operation: `CONFERENCE`,
+      line_used: String(line_used.line),
+      thirdparty_no: line_used.phone,
+      userid: (_b2 = (_a3 = state.callData) == null ? void 0 : _a3.agent_id) != null ? _b2 : "",
+      process: (_d2 = (_c2 = state.callData) == null ? void 0 : _c2.process_name) != null ? _d2 : ""
+    };
+    axios_default.post(END_POINT.CONFERENCE_CALL, payload).then((res) => {
+      var _a4;
+      showToast((_a4 = res.data) == null ? void 0 : _a4.message, "success");
+      sdkStateManager.setConferenceLine(__spreadValues(__spreadValues({}, line), data));
+    }).catch((err) => {
+      var _a4, _b3, _c3, _d3;
+      const message = ((_b3 = (_a4 = err.response) == null ? void 0 : _a4.data) == null ? void 0 : _b3.detail) || ((_d3 = (_c3 = err.response) == null ? void 0 : _c3.data) == null ? void 0 : _d3.message) || err.message || "An unknown error occurred";
+      showToast(message, "error");
+    }).finally(() => {
+      setConferenceCallMerge(false);
+    });
+  };
+  const onHoldOrUnHoldConferenceCall = (line, data, type) => {
+    var _a3, _b2, _c2, _d2;
+    const line_used = __spreadValues(__spreadValues({}, line), data);
+    setConferenceCallHoldOrUnHold(true);
+    const payload = {
+      action: "EXTERNAL_CONFERENCE",
+      operation: type,
+      hold_channel_no: type === "HOLDUSER" ? `hold${line_used.line}` : `unhold${line_used.line}`,
+      userid: (_b2 = (_a3 = state.callData) == null ? void 0 : _a3.agent_id) != null ? _b2 : "",
+      process: (_d2 = (_c2 = state.callData) == null ? void 0 : _c2.process_name) != null ? _d2 : ""
+    };
+    axios_default.post(END_POINT.CONFERENCE_CALL_HOLD_OR_UN_HOLD, payload).then((res) => {
+      var _a4;
+      showToast((_a4 = res.data) == null ? void 0 : _a4.message, "success");
+      sdkStateManager.setConferenceLine(__spreadValues(__spreadValues({}, line), data));
+    }).catch((err) => {
+      var _a4, _b3, _c3, _d3;
+      const message = ((_b3 = (_a4 = err.response) == null ? void 0 : _a4.data) == null ? void 0 : _b3.detail) || ((_d3 = (_c3 = err.response) == null ? void 0 : _c3.data) == null ? void 0 : _d3.message) || err.message || "An unknown error occurred";
+      showToast(message, "error");
+    }).finally(() => {
+      setConferenceCallHoldOrUnHold(false);
+    });
+  };
+  const onEndConferenceCall = (line, data) => {
+    var _a3, _b2, _c2, _d2;
+    const line_used = __spreadValues(__spreadValues({}, line), data);
+    setConferenceCallEnd(true);
+    const payload = {
+      action: "EXTERNAL_CONFERENCE",
+      operation: "HANGUP_CHANNEL",
+      line_used: String(line_used.line),
+      user_type: `THIRDPARTY${line_used.line - 1}`,
+      thirdparty_no: line_used.phone,
+      userid: (_b2 = (_a3 = state.callData) == null ? void 0 : _a3.agent_id) != null ? _b2 : "",
+      process: (_d2 = (_c2 = state.callData) == null ? void 0 : _c2.process_name) != null ? _d2 : ""
+    };
+    axios_default.post(END_POINT.CONFERENCE_CALL_END, payload).then((res) => {
+      var _a4;
+      showToast((_a4 = res.data) == null ? void 0 : _a4.message, "success");
+      sdkStateManager.setConferenceLine(__spreadValues(__spreadValues({}, line), data));
+    }).catch((err) => {
+      var _a4, _b3, _c3, _d3;
+      const message = ((_b3 = (_a4 = err.response) == null ? void 0 : _a4.data) == null ? void 0 : _b3.detail) || ((_d3 = (_c3 = err.response) == null ? void 0 : _c3.data) == null ? void 0 : _d3.message) || err.message || "An unknown error occurred";
+      showToast(message, "error");
+    }).finally(() => {
+      setConferenceCallEnd(false);
+    });
+  };
+  const [holdOrUnHold, { isLoading: holdOrUnHoldLoading }] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.setHolding(!state.isHolding);
+    },
+    onError: (error) => {
+      console.log("\u274C Hold operation error:", error);
+    }
+  });
+  const [muteOrUnMute, { isLoading: muteOrUnMuteLoading }] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.setMuted(!state.isMuted);
+    },
+    onError: (error) => {
+      console.log("\u274C Mute operation error:", error);
+    }
+  });
+  const handleHoldToggle = () => {
+    var _a3;
+    const payload = {
+      action: ((_a3 = state.callData) == null ? void 0 : _a3.hold) === 1 ? "UNHOLD" : "HOLD",
+      userId: state.agentId
+    };
+    holdOrUnHold(END_POINT.HOLD_CALL, payload);
+  };
+  const handleMuteToggle = () => {
+    var _a3;
+    const payload = {
+      action: ((_a3 = state.callData) == null ? void 0 : _a3.mute) === 1 ? "UNMUTE" : "MUTE",
+      userId: state.agentId
+    };
+    muteOrUnMute(END_POINT.MUTE_CALL, payload);
+  };
+  return /* @__PURE__ */ jsxs2(
+    TableRow,
+    {
+      sx: {
+        border: "2px solid #fff"
+      },
+      children: [
+        /* @__PURE__ */ jsx2(
+          TableCell,
+          {
+            sx: {
+              padding: "6px",
+              flex: 1,
+              width: "100px"
+            },
+            children: /* @__PURE__ */ jsxs2(Typography, { children: [
+              "Line ",
+              (_d = each == null ? void 0 : each.line) != null ? _d : "",
+              ". "
+            ] })
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          TableCell,
+          {
+            sx: {
+              padding: "6px",
+              width: "100px"
+            },
+            children: /* @__PURE__ */ jsx2(
+              Typography,
+              {
+                variant: "body2",
+                sx: {
+                  px: 1,
+                  borderRadius: "10px",
+                  flex: 1
+                },
+                children: (_e = each == null ? void 0 : each.status) != null ? _e : ""
+              }
+            )
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          TableCell,
+          {
+            sx: {
+              padding: "6px",
+              flex: 1
+            },
+            children: /* @__PURE__ */ jsx2(
+              TextField,
+              {
+                size: "small",
+                placeholder: "Phone Number",
+                fullWidth: true,
+                value: (each == null ? void 0 : each.phone) || "",
+                disabled: (each == null ? void 0 : each.line) === 1 || (each == null ? void 0 : each.status) === "ONCALL" || (each == null ? void 0 : each.status) === "DISCONNECTED" || (each == null ? void 0 : each.status) === "CONFERENCE" || (each == null ? void 0 : each.status) === "HOLD" || (each == null ? void 0 : each.status) === "MUTE" || (each == null ? void 0 : each.status) === "DIALING" || (each == null ? void 0 : each.status) === "RINGING",
+                onChange: (e) => {
+                  onConferenceLineUpdate(each, { phone: e.target.value });
+                }
+              }
+            )
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          TableCell,
+          {
+            sx: {
+              padding: "6px",
+              // width: "200px",
+              flex: 1
+            },
+            children: /* @__PURE__ */ jsxs2(
+              Box,
+              {
+                sx: {
+                  width: "100%",
+                  display: "flex",
+                  alignItems: "center",
+                  justifyContent: "flex-start",
+                  gap: "10px"
+                },
+                children: [
+                  (each == null ? void 0 : each.line) === 1 && /* @__PURE__ */ jsx2(Tooltip, { title: ((_f = state.callData) == null ? void 0 : _f.hold) === 1 ? "Resume" : "Hold", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: ((_g = state.callData) == null ? void 0 : _g.hold) === 1 && ((_i = (_h = state.callData) == null ? void 0 : _h.status) == null ? void 0 : _i.toUpperCase()) === "ONCALL" ? "contained" : "outlined",
+                      onClick: (e) => {
+                        e.stopPropagation();
+                        handleHoldToggle();
+                      },
+                      sx: ((_j = state.callData) == null ? void 0 : _j.hold) === 1 && ((_l = (_k = state.callData) == null ? void 0 : _k.status) == null ? void 0 : _l.toUpperCase()) === "ONCALL" ? __spreadValues({}, enabled) : ((_n = (_m = state.callData) == null ? void 0 : _m.status) == null ? void 0 : _n.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                      disabled: ((_p = (_o = state.callData) == null ? void 0 : _o.status) == null ? void 0 : _p.toUpperCase()) !== "ONCALL" && ((_q = state.callData) == null ? void 0 : _q.hold) !== 1 || holdOrUnHoldLoading,
+                      children: ((_r = state.callData) == null ? void 0 : _r.hold) === 1 ? /* @__PURE__ */ jsxs2(
+                        Box,
+                        {
+                          sx: {
+                            display: "flex",
+                            alignItems: "center",
+                            justifyContent: "center",
+                            gap: "5px",
+                            width: "98px"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(
+                              Typography,
+                              {
+                                sx: {
+                                  color: ((_s = state.callData) == null ? void 0 : _s.hold) === 1 ? "#fff" : "initial"
+                                },
+                                children: "Unhold"
+                              }
+                            ),
+                            holdOrUnHoldLoading ? /* @__PURE__ */ jsx2(
+                              CircularProgress,
+                              {
+                                size: "16px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : /* @__PURE__ */ jsx2(PlayArrow, {})
+                          ]
+                        }
+                      ) : /* @__PURE__ */ jsxs2(
+                        Box,
+                        {
+                          sx: {
+                            display: "flex",
+                            alignItems: "center",
+                            justifyContent: "center",
+                            gap: "5px",
+                            width: "98px"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(
+                              Typography,
+                              {
+                                sx: {
+                                  color: ((_t = state.callData) == null ? void 0 : _t.hold) === 1 ? "#fff" : "#000"
+                                },
+                                children: "Hold"
+                              }
+                            ),
+                            holdOrUnHoldLoading ? /* @__PURE__ */ jsx2(
+                              CircularProgress,
+                              {
+                                size: "16px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : /* @__PURE__ */ jsx2(Pause, {})
+                          ]
+                        }
+                      )
+                    }
+                  ) }),
+                  (each == null ? void 0 : each.line) === 1 && /* @__PURE__ */ jsx2(Tooltip, { title: ((_u = state.callData) == null ? void 0 : _u.mute) === 1 ? "Unmute" : "Mute", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: state.isHolding ? "outlined" : ((_v = state.callData) == null ? void 0 : _v.mute) === 1 && ((_x = (_w = state.callData) == null ? void 0 : _w.status) == null ? void 0 : _x.toUpperCase()) === "ONCALL" ? "contained" : "outlined",
+                      onClick: (e) => {
+                        e.stopPropagation();
+                        handleMuteToggle();
+                      },
+                      sx: ((_y = state.callData) == null ? void 0 : _y.hold) === 1 ? __spreadValues({}, disabled) : ((_z = state.callData) == null ? void 0 : _z.mute) === 1 && ((_B = (_A = state.callData) == null ? void 0 : _A.status) == null ? void 0 : _B.toUpperCase()) === "ONCALL" ? __spreadValues({}, enabled) : ((_D = (_C = state.callData) == null ? void 0 : _C.status) == null ? void 0 : _D.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                      disabled: ((_F = (_E = state.callData) == null ? void 0 : _E.status) == null ? void 0 : _F.toUpperCase()) !== "ONCALL" && ((_G = state.callData) == null ? void 0 : _G.mute) !== 1 || muteOrUnMuteLoading || ((_H = state.callData) == null ? void 0 : _H.hold) === 1,
+                      children: ((_I = state.callData) == null ? void 0 : _I.mute) === 1 ? /* @__PURE__ */ jsxs2(
+                        Box,
+                        {
+                          sx: {
+                            display: "flex",
+                            alignItems: "center",
+                            justifyContent: "center",
+                            gap: "5px",
+                            width: "98px"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(
+                              Typography,
+                              {
+                                sx: {
+                                  color: ((_J = state.callData) == null ? void 0 : _J.mute) === 1 ? "#fff" : "initial"
+                                },
+                                children: "Unmute"
+                              }
+                            ),
+                            muteOrUnMuteLoading ? /* @__PURE__ */ jsx2(
+                              CircularProgress,
+                              {
+                                size: "16px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : /* @__PURE__ */ jsx2(MicOff, {})
+                          ]
+                        }
+                      ) : /* @__PURE__ */ jsxs2(
+                        Box,
+                        {
+                          sx: {
+                            display: "flex",
+                            alignItems: "center",
+                            justifyContent: "center",
+                            gap: "5px",
+                            width: "98px"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(
+                              Typography,
+                              {
+                                sx: {
+                                  color: ((_K = state.callData) == null ? void 0 : _K.mute) === 1 ? "#fff" : "#000"
+                                },
+                                children: "Mute"
+                              }
+                            ),
+                            muteOrUnMuteLoading ? /* @__PURE__ */ jsx2(
+                              CircularProgress,
+                              {
+                                size: "16px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : /* @__PURE__ */ jsx2(Mic, {})
+                          ]
+                        }
+                      )
+                    }
+                  ) }),
+                  (each == null ? void 0 : each.line) !== 1 && /* @__PURE__ */ jsx2(Tooltip, { title: "Call", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: (each == null ? void 0 : each.status) !== "IDLE" ? "outlined" : "contained",
+                      color: "success",
+                      sx: (each == null ? void 0 : each.status) !== "IDLE" ? __spreadValues({}, disabled) : __spreadProps(__spreadValues({}, enabled), {
+                        border: `0px solid ${theme.palette.success.light}`,
+                        "&:hover": {
+                          bgcolor: "success.light",
+                          boxShadow: `0px 2px 1px ${theme.palette.success.light}`,
+                          border: `0px solid ${theme.palette.success.light}`
+                        },
+                        "&:active": {
+                          bgcolor: "success.light",
+                          boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+                        }
+                      }),
+                      onClick: () => {
+                        onConferenceCallStart(each, {});
+                      },
+                      disabled: (each == null ? void 0 : each.status) !== "IDLE",
+                      children: conferenceCallStart ? /* @__PURE__ */ jsx2(
+                        CircularProgress,
+                        {
+                          size: "20px",
+                          color: "success"
+                        }
+                      ) : /* @__PURE__ */ jsx2(
+                        Call,
+                        {
+                          sx: {
+                            color: (each == null ? void 0 : each.status) !== "IDLE" ? "default" : "#f3f2f2"
+                          }
+                        }
+                      )
+                    }
+                  ) }),
+                  (each == null ? void 0 : each.line) !== 1 && /* @__PURE__ */ jsx2(Tooltip, { title: "Merge Call", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: (each == null ? void 0 : each.status) === "ONCALL" ? "contained" : "outlined",
+                      sx: (each == null ? void 0 : each.status) === "ONCALL" ? __spreadValues({}, enabled) : __spreadValues({}, disabled),
+                      onClick: () => {
+                        onMergeConferenceCall(each, {
+                          isMergeCall: true
+                        });
+                      },
+                      disabled: (each == null ? void 0 : each.status) !== "ONCALL",
+                      children: conferenceCallMerge ? /* @__PURE__ */ jsx2(CircularProgress, { size: "20px" }) : /* @__PURE__ */ jsx2(CallSplit, {})
+                    }
+                  ) }),
+                  (each == null ? void 0 : each.line) !== 1 && /* @__PURE__ */ jsx2(Tooltip, { title: (each == null ? void 0 : each.status) !== "HOLD" ? "Hold" : "Un Hold", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: (each == null ? void 0 : each.status) === "HOLD" ? "contained" : "outlined",
+                      sx: (each == null ? void 0 : each.status) === "CONFERENCE" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                      onClick: () => {
+                        if (each.status === "HOLD") {
+                          onHoldOrUnHoldConferenceCall(each, { isHold: false }, "UNHOLDUSER");
+                        } else {
+                          onHoldOrUnHoldConferenceCall(each, { isHold: true }, "HOLDUSER");
+                        }
+                      },
+                      disabled: (each == null ? void 0 : each.status) !== "CONFERENCE" && (each == null ? void 0 : each.status) !== "HOLD" || // each?.status === "IDLE" ||
+                      // each?.status === "ONCALL" ||
+                      // each?.status === "DIALING" ||
+                      // each?.status === "RINGING" ||
+                      conferenceCallHoldOrUnHold,
+                      children: conferenceCallHoldOrUnHold ? /* @__PURE__ */ jsx2(
+                        CircularProgress,
+                        {
+                          size: "20px",
+                          sx: {
+                            color: theme.palette.primary.main
+                          }
+                        }
+                      ) : each.status === "HOLD" ? /* @__PURE__ */ jsx2(PlayArrow, {}) : /* @__PURE__ */ jsx2(Pause, {})
+                    }
+                  ) }),
+                  (each == null ? void 0 : each.line) !== 1 && /* @__PURE__ */ jsx2(Tooltip, { title: "End Call", children: /* @__PURE__ */ jsx2(
+                    Button,
+                    {
+                      variant: (each == null ? void 0 : each.status) !== "IDLE" && (each == null ? void 0 : each.status) !== "DISCONNECTED" ? "contained" : "outlined",
+                      color: "error",
+                      sx: (each == null ? void 0 : each.status) !== "IDLE" && (each == null ? void 0 : each.status) !== "DISCONNECTED" ? __spreadProps(__spreadValues({}, enabled), {
+                        border: `0px solid ${theme.palette.error.light}`,
+                        "&:hover": {
+                          bgcolor: "error.light",
+                          boxShadow: `0px 2px 1px ${theme.palette.error.light}`,
+                          border: `0px solid ${theme.palette.error.light}`
+                        },
+                        "&:active": {
+                          bgcolor: "error.light",
+                          boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+                        }
+                      }) : __spreadValues({}, disabled),
+                      onClick: () => {
+                        onEndConferenceCall(each, {
+                          isCallStart: false,
+                          isMergeCall: false,
+                          isMute: false,
+                          isHold: false
+                        });
+                      },
+                      disabled: (each == null ? void 0 : each.status) === "IDLE" || (each == null ? void 0 : each.status) === "DISCONNECTED" || conferenceCallEnd,
+                      children: conferenceCallEnd ? /* @__PURE__ */ jsx2(
+                        CircularProgress,
+                        {
+                          size: "20px",
+                          color: "error"
+                        }
+                      ) : /* @__PURE__ */ jsx2(CallEnd, {})
+                    }
+                  ) })
+                ]
+              }
+            )
+          }
+        )
+      ]
+    },
+    each.line
+  );
+};
+function ConferenceDialog() {
+  var _a2;
+  const state = useSDKState();
+  const { showToast } = useToast();
+  const [conferenceCallEndAll, setConferenceCallEndAll] = useState9(false);
+  const handleClose = () => {
+    sdkStateManager.setOpenConferenceDialog(false);
+  };
+  const onEndAllConferenceCalls = () => {
+    var _a3, _b, _c, _d;
+    setConferenceCallEndAll(true);
+    const payload = {
+      action: "EXTERNAL_CONFERENCE",
+      operation: "ENDCONFERENCE",
+      userid: (_b = (_a3 = state.callData) == null ? void 0 : _a3.agent_id) != null ? _b : "",
+      process: (_d = (_c = state.callData) == null ? void 0 : _c.process_name) != null ? _d : ""
+    };
+    axios_default.post(END_POINT.CONFERENCE_CALL_END_ALL, payload).then((res) => {
+      var _a4;
+      showToast((_a4 = res.data) == null ? void 0 : _a4.message, "success");
+      sdkStateManager.resetConferenceLines();
+      handleClose();
+    }).catch((err) => {
+      var _a4, _b2, _c2, _d2;
+      const message = ((_b2 = (_a4 = err.response) == null ? void 0 : _a4.data) == null ? void 0 : _b2.detail) || ((_d2 = (_c2 = err.response) == null ? void 0 : _c2.data) == null ? void 0 : _d2.message) || err.message || "An unknown error occurred";
+      showToast(message, "error");
+    }).finally(() => {
+      setConferenceCallEndAll(false);
+    });
+  };
+  return /* @__PURE__ */ jsx2(Fragment, { children: /* @__PURE__ */ jsx2(
+    Dialog,
+    {
+      open: state.openConferenceDialog,
+      "aria-labelledby": "alert-dialog-title",
+      "aria-describedby": "alert-dialog-description",
+      maxWidth: "md",
+      children: /* @__PURE__ */ jsxs2(Paper, { sx: { borderRadius: 2 }, children: [
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "space-between",
+              alignItems: "center",
+              padding: "10px 16px"
+            },
+            children: [
+              /* @__PURE__ */ jsxs2(Typography, { variant: "body1", children: [
+                (_a2 = state == null ? void 0 : state.agentId) != null ? _a2 : "",
+                " conference"
+              ] }),
+              /* @__PURE__ */ jsx2(IconButton, { onClick: handleClose, children: /* @__PURE__ */ jsx2(Close, {}) })
+            ]
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          Box,
+          {
+            sx: {
+              boxShadow: "1px 1px 2px #e7e5e5ff",
+              margin: "0px 15px",
+              borderRadius: "20px"
+            },
+            children: /* @__PURE__ */ jsx2(
+              TableContainer,
+              {
+                component: Paper,
+                sx: {
+                  outline: "0px solid gray !important",
+                  boxShadow: "1px 1px 6px #e7e5e5ff"
+                },
+                children: /* @__PURE__ */ jsxs2(
+                  Table,
+                  {
+                    sx: {
+                      border: "4px solid #ffffff !important"
+                    },
+                    children: [
+                      /* @__PURE__ */ jsx2(TableHead, { children: /* @__PURE__ */ jsxs2(
+                        TableRow,
+                        {
+                          sx: {
+                            border: "2px solid #f3f3f3ff !important"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(
+                              TableCell,
+                              {
+                                sx: {
+                                  padding: "6px"
+                                },
+                                children: "Line"
+                              }
+                            ),
+                            /* @__PURE__ */ jsx2(
+                              TableCell,
+                              {
+                                sx: {
+                                  padding: "6px"
+                                },
+                                children: "Status"
+                              }
+                            ),
+                            /* @__PURE__ */ jsx2(
+                              TableCell,
+                              {
+                                sx: {
+                                  padding: "6px"
+                                },
+                                children: "Mobile Number"
+                              }
+                            ),
+                            /* @__PURE__ */ jsx2(
+                              TableCell,
+                              {
+                                sx: {
+                                  padding: "6px"
+                                },
+                                children: "Call Actions"
+                              }
+                            )
+                          ]
+                        }
+                      ) }),
+                      /* @__PURE__ */ jsx2(TableBody, { children: state == null ? void 0 : state.conferenceLine.map((each) => /* @__PURE__ */ jsx2(ConferenceTableRow, { each })) })
+                    ]
+                  }
+                )
+              }
+            )
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          Box,
+          {
+            textAlign: "center",
+            m: 2,
+            children: /* @__PURE__ */ jsxs2(
+              Button,
+              {
+                variant: "outlined",
+                color: "error",
+                size: "large",
+                onClick: onEndAllConferenceCalls,
+                disabled: conferenceCallEndAll,
+                sx: { px: 2, borderRadius: "20px", textTransform: "capitalize" },
+                children: [
+                  conferenceCallEndAll ? /* @__PURE__ */ jsx2(
+                    CircularProgress,
+                    {
+                      size: "20px",
+                      color: "error",
+                      sx: {
+                        marginRight: "8px"
+                      }
+                    }
+                  ) : /* @__PURE__ */ jsx2(
+                    IconButton,
+                    {
+                      sx: {
+                        bgcolor: "error.main",
+                        "&:hover": { bgcolor: "error.dark" },
+                        marginRight: "8px",
+                        width: "28px",
+                        height: "28px",
+                        fontSize: "12px",
+                        fontWeight: "600",
+                        lineHeight: "16px",
+                        letterSpacing: "0.02em",
+                        textTransform: "capitalize",
+                        color: "white",
+                        display: "flex",
+                        alignItems: "center",
+                        justifyContent: "center",
+                        borderRadius: "50%"
+                      },
+                      children: /* @__PURE__ */ jsx2(
+                        PhoneDisabled,
+                        {
+                          sx: {
+                            color: "white",
+                            fontSize: "16px",
+                            fontWeight: "600"
+                          }
+                        }
+                      )
+                    }
+                  ),
+                  "End Conference"
+                ]
+              }
+            )
+          }
+        )
+      ] })
+    }
+  ) });
+}
+function CallTransferDialog({ open }) {
+  var _a2, _b, _c, _d, _e, _f, _g, _h, _i, _j, _k, _l;
+  const state = useSDKState();
+  const [transferCall] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.setOpenCallTransferDialog(false);
+    }
+  });
+  const [currentselecteTab, setCurrentselecteTab] = useState9("process");
+  const [getIdelAgentsList, { data: idleAgentsList, isLoading: isIdleAgentsListLoading }] = usePostRequest({
+    disabledSuccessToast: true
+  });
+  const [
+    getProcessAndQueuesList,
+    { data: processAndQueuesList, isLoading: isProcessAndQueuesListLoading }
+  ] = usePostRequest({
+    disabledSuccessToast: true
+  });
+  const handleClose = () => {
+    sdkStateManager.setOpenCallTransferDialog(false);
+  };
+  const handleTransferCall = (data, type) => {
+    var _a3, _b2, _c2, _d2, _e2, _f2, _g2, _h2, _i2, _j2, _k2, _l2, _m, _n, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _A, _B, _C, _D, _E, _F, _G;
+    if (type === "PROCESS") {
+      const payload = {
+        mobile_number: (_b2 = (_a3 = state.callData) == null ? void 0 : _a3.phone_number) != null ? _b2 : "",
+        userid: (_d2 = (_c2 = state.callData) == null ? void 0 : _c2.agent_id) != null ? _d2 : "",
+        type: "PROCESS",
+        transfer_to: (_e2 = data == null ? void 0 : data.process_name) != null ? _e2 : "",
+        callreferenceid: (_g2 = (_f2 = state.callData) == null ? void 0 : _f2.convox_id) != null ? _g2 : "",
+        processid: String((_i2 = (_h2 = state.callData) == null ? void 0 : _h2.process_id) != null ? _i2 : ""),
+        process_name: (_k2 = (_j2 = state.callData) == null ? void 0 : _j2.process_name) != null ? _k2 : ""
+      };
+      transferCall(END_POINT.TRANSFER_CALL, payload);
+    } else if (type === "QUEUE") {
+      const payload = {
+        mobile_number: (_m = (_l2 = state.callData) == null ? void 0 : _l2.phone_number) != null ? _m : "",
+        userid: (_o = (_n = state.callData) == null ? void 0 : _n.agent_id) != null ? _o : "",
+        type: "QUEUE",
+        transfer_to: (_p = data == null ? void 0 : data.queue_name) != null ? _p : "",
+        callreferenceid: (_r = (_q = state.callData) == null ? void 0 : _q.convox_id) != null ? _r : "",
+        processid: String((_t = (_s = state.callData) == null ? void 0 : _s.process_id) != null ? _t : ""),
+        process_name: (_v = (_u = state.callData) == null ? void 0 : _u.process_name) != null ? _v : ""
+      };
+      transferCall(END_POINT.TRANSFER_CALL, payload);
+    } else if (type === "AGENT") {
+      const payload = {
+        mobile_number: (_x = (_w = state.callData) == null ? void 0 : _w.phone_number) != null ? _x : "",
+        userid: (_z = (_y = state.callData) == null ? void 0 : _y.agent_id) != null ? _z : "",
+        type: "AGENT",
+        transfer_to: (_A = data == null ? void 0 : data.user_id) != null ? _A : "",
+        callreferenceid: (_C = (_B = state.callData) == null ? void 0 : _B.convox_id) != null ? _C : "",
+        processid: String((_E = (_D = state.callData) == null ? void 0 : _D.process_id) != null ? _E : ""),
+        process_name: (_G = (_F = state.callData) == null ? void 0 : _F.process_name) != null ? _G : ""
+      };
+      transferCall(END_POINT.TRANSFER_CALL, payload);
+    }
+  };
+  useEffect4(() => {
+    getIdelAgentsList(END_POINT.AGENTS_LIST, {
+      status: "IDLE",
+      active: true
+    });
+    getProcessAndQueuesList(END_POINT.TRANSFER_TO_DETAILS, {
+      status: "ACTIVE",
+      active: true
+    });
+  }, []);
+  return /* @__PURE__ */ jsx2(Fragment, { children: /* @__PURE__ */ jsx2(
+    Dialog,
+    {
+      open,
+      "aria-labelledby": "alert-dialog-title",
+      "aria-describedby": "alert-dialog-description",
+      fullWidth: true,
+      maxWidth: "md",
+      children: /* @__PURE__ */ jsxs2(Paper, { sx: { borderRadius: 2 }, children: [
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "space-between",
+              alignItems: "center",
+              padding: "4px 16px",
+              boxShadow: "0px 1px 2px #f5f5f5ff"
+            },
+            children: [
+              /* @__PURE__ */ jsx2(Typography, { variant: "body1", children: " Call Transfer" }),
+              /* @__PURE__ */ jsx2(IconButton, { onClick: handleClose, children: /* @__PURE__ */ jsx2(Close, {}) })
+            ]
+          }
+        ),
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              boxShadow: "1px 1px 4px #d3d3d3ff",
+              padding: "6px 10px",
+              margin: "10px",
+              borderRadius: "10px"
+            },
+            children: [
+              /* @__PURE__ */ jsxs2(Box, { sx: { display: "flex", gap: 1 }, children: [
+                /* @__PURE__ */ jsx2(
+                  Button,
+                  {
+                    variant: currentselecteTab === "process" ? "contained" : "outlined",
+                    onClick: () => {
+                      setCurrentselecteTab("process");
+                      getProcessAndQueuesList(END_POINT.TRANSFER_TO_DETAILS, {
+                        status: "ACTIVE",
+                        active: true
+                      });
+                    },
+                    children: "Process"
+                  }
+                ),
+                /* @__PURE__ */ jsx2(
+                  Button,
+                  {
+                    variant: currentselecteTab === "queues" ? "contained" : "outlined",
+                    onClick: () => {
+                      setCurrentselecteTab("queues");
+                      getProcessAndQueuesList(END_POINT.TRANSFER_TO_DETAILS, {
+                        status: "ACTIVE",
+                        active: true
+                      });
+                    },
+                    children: "Queues"
+                  }
+                ),
+                /* @__PURE__ */ jsx2(
+                  Button,
+                  {
+                    variant: currentselecteTab === "agents" ? "contained" : "outlined",
+                    onClick: () => {
+                      setCurrentselecteTab("agents");
+                      getIdelAgentsList(END_POINT.AGENTS_LIST, {
+                        status: "IDLE",
+                        active: true
+                      });
+                    },
+                    children: "Agents"
+                  }
+                )
+              ] }),
+              (isProcessAndQueuesListLoading || isIdleAgentsListLoading) && /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  sx: {
+                    display: "flex",
+                    justifyContent: "center",
+                    alignItems: "center",
+                    height: "80px"
+                  },
+                  children: [
+                    /* @__PURE__ */ jsx2(CircularProgress, {}),
+                    " "
+                  ]
+                }
+              ),
+              !isProcessAndQueuesListLoading && !isIdleAgentsListLoading && currentselecteTab === "process" && /* @__PURE__ */ jsx2(Box, { sx: { display: "flex", gap: 1, flexWrap: "wrap" }, children: ((_a2 = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _a2.process) && ((_c = (_b = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _b.process) == null ? void 0 : _c.length) > 0 ? (_e = (_d = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _d.process) == null ? void 0 : _e.map((process, index) => /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  sx: {
+                    p: 1,
+                    display: "flex",
+                    alignItems: "center",
+                    boxShadow: "1px 1px 4px #d3d3d3ff",
+                    padding: "6px",
+                    borderRadius: "10px",
+                    "&:hover": { bgcolor: "action.selected" }
+                  },
+                  children: [
+                    /* @__PURE__ */ jsxs2(
+                      Typography,
+                      {
+                        variant: "body1",
+                        sx: {
+                          mx: 1,
+                          width: "200px",
+                          maxWidth: "250px",
+                          display: "flex",
+                          alignItems: "center"
+                        },
+                        children: [
+                          /* @__PURE__ */ jsx2(SupportAgent, { sx: { marginRight: "4px" } }),
+                          process.process_name
+                        ]
+                      }
+                    ),
+                    /* @__PURE__ */ jsx2(
+                      IconButton,
+                      {
+                        color: "success",
+                        sx: {
+                          bgcolor: "action.hover",
+                          "&:hover": { bgcolor: "action.selected" }
+                        },
+                        onClick: () => {
+                          handleTransferCall(process, "PROCESS");
+                        },
+                        children: /* @__PURE__ */ jsx2(Call, {})
+                      }
+                    )
+                  ]
+                },
+                index
+              )) : /* @__PURE__ */ jsx2(
+                Typography,
+                {
+                  variant: "body1",
+                  sx: {
+                    fontSize: "16px",
+                    letterSpacing: "0.02em",
+                    textTransform: "capitalize",
+                    display: "flex",
+                    alignItems: "center",
+                    justifyContent: "center",
+                    width: "100%",
+                    margin: "10px 0px",
+                    color: "gray",
+                    height: "60px"
+                  },
+                  children: "No Process Found"
+                }
+              ) }),
+              !isProcessAndQueuesListLoading && !isIdleAgentsListLoading && currentselecteTab === "queues" && /* @__PURE__ */ jsx2(Box, { sx: { display: "flex", gap: 1, flexWrap: "wrap" }, children: ((_f = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _f.queue) && ((_h = (_g = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _g.queue) == null ? void 0 : _h.length) > 0 ? (_j = (_i = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _i.queue) == null ? void 0 : _j.map((queue, index) => {
+                var _a3, _b2, _c2, _d2, _e2, _f2;
+                return /* @__PURE__ */ jsxs2(
+                  Box,
+                  {
+                    sx: {
+                      p: 1,
+                      display: "flex",
+                      alignItems: "center",
+                      boxShadow: "1px 1px 4px #d3d3d3ff",
+                      padding: "6px",
+                      borderRadius: "10px",
+                      "&:hover": { bgcolor: "action.selected" }
+                    },
+                    children: [
+                      /* @__PURE__ */ jsxs2(
+                        Typography,
+                        {
+                          variant: "body1",
+                          sx: {
+                            mx: 1,
+                            width: "200px",
+                            maxWidth: "250px",
+                            display: "flex",
+                            alignItems: "center"
+                          },
+                          children: [
+                            /* @__PURE__ */ jsx2(SupportAgent, { sx: { marginRight: "4px" } }),
+                            queue.queue_name,
+                            ((_c2 = (_b2 = (_a3 = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _a3.process) == null ? void 0 : _b2.find(
+                              (process) => process.process_id === queue.process_id
+                            )) == null ? void 0 : _c2.process_name) ? /* @__PURE__ */ jsx2(
+                              Typography,
+                              {
+                                variant: "body1",
+                                sx: {
+                                  fontSize: "12px",
+                                  fontWeight: "600",
+                                  letterSpacing: "0.02em",
+                                  textTransform: "capitalize",
+                                  color: "gray"
+                                },
+                                children: "(" + ((_f2 = (_e2 = (_d2 = processAndQueuesList == null ? void 0 : processAndQueuesList.data) == null ? void 0 : _d2.process) == null ? void 0 : _e2.find(
+                                  (process) => process.process_id === queue.process_id
+                                )) == null ? void 0 : _f2.process_name) + ")"
+                              }
+                            ) : ""
+                          ]
+                        }
+                      ),
+                      /* @__PURE__ */ jsx2(
+                        IconButton,
+                        {
+                          color: "success",
+                          sx: {
+                            bgcolor: "action.hover",
+                            "&:hover": { bgcolor: "action.selected" }
+                          },
+                          onClick: () => {
+                            handleTransferCall(queue, "QUEUE");
+                          },
+                          children: /* @__PURE__ */ jsx2(Call, {})
+                        }
+                      )
+                    ]
+                  },
+                  index
+                );
+              }) : /* @__PURE__ */ jsx2(
+                Typography,
+                {
+                  variant: "body1",
+                  sx: {
+                    fontSize: "16px",
+                    letterSpacing: "0.02em",
+                    textTransform: "capitalize",
+                    display: "flex",
+                    alignItems: "center",
+                    justifyContent: "center",
+                    width: "100%",
+                    margin: "10px 0px",
+                    color: "gray",
+                    height: "60px"
+                  },
+                  children: "No Queues Found"
+                }
+              ) }),
+              !isProcessAndQueuesListLoading && !isIdleAgentsListLoading && currentselecteTab === "agents" && /* @__PURE__ */ jsx2(Box, { sx: { display: "flex", gap: 1, flexWrap: "wrap" }, children: (idleAgentsList == null ? void 0 : idleAgentsList.data) && ((_k = idleAgentsList == null ? void 0 : idleAgentsList.data) == null ? void 0 : _k.length) > 0 ? (_l = idleAgentsList == null ? void 0 : idleAgentsList.data) == null ? void 0 : _l.map((agent, index) => /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  sx: {
+                    p: 1,
+                    display: "flex",
+                    alignItems: "center",
+                    boxShadow: "1px 1px 4px #d3d3d3ff",
+                    padding: "6px",
+                    borderRadius: "10px",
+                    "&:hover": { bgcolor: "action.selected" }
+                  },
+                  children: [
+                    /* @__PURE__ */ jsxs2(
+                      Typography,
+                      {
+                        variant: "body1",
+                        sx: {
+                          mx: 1,
+                          width: "200px",
+                          maxWidth: "250px",
+                          display: "flex",
+                          alignItems: "center"
+                        },
+                        children: [
+                          /* @__PURE__ */ jsx2(SupportAgent, { sx: { marginRight: "4px" } }),
+                          agent.name
+                        ]
+                      }
+                    ),
+                    /* @__PURE__ */ jsx2(
+                      IconButton,
+                      {
+                        color: "success",
+                        sx: {
+                          bgcolor: "action.hover",
+                          "&:hover": { bgcolor: "action.selected" }
+                        },
+                        onClick: () => {
+                          handleTransferCall(agent, "AGENT");
+                        },
+                        children: /* @__PURE__ */ jsx2(Call, {})
+                      }
+                    )
+                  ]
+                },
+                index
+              )) : /* @__PURE__ */ jsx2(
+                Typography,
+                {
+                  variant: "body1",
+                  sx: {
+                    fontSize: "16px",
+                    letterSpacing: "0.02em",
+                    textTransform: "capitalize",
+                    display: "flex",
+                    alignItems: "center",
+                    justifyContent: "center",
+                    width: "100%",
+                    margin: "10px 0px",
+                    color: "gray",
+                    height: "60px"
+                  },
+                  children: "No Agents Found"
+                }
+              ) })
+            ]
+          }
+        )
+      ] })
+    }
+  ) });
+}
+function EndCallDispositionDialog({ open, setOpen, onSubmitDisposition }) {
+  var _a2, _b, _c, _d;
+  const [formData, setFormData] = useState9({
+    disposition: { label: "Resolved", value: "RES" },
+    followUp: { label: "No", value: "N" },
+    callbackDate: "",
+    callbackHrs: "",
+    callbackMins: ""
+  });
+  const dispositionOptions = [
+    { label: "Not Interested", value: "NI" },
+    { label: "Resolved", value: "RES" }
+  ];
+  const followUpOptions = [
+    { label: "Yes", value: "Y" },
+    { label: "No", value: "N" }
+  ];
+  const handleChange = (field, value) => {
+    setFormData((prev) => __spreadProps(__spreadValues({}, prev), { [field]: value }));
+  };
+  const handleReset = () => {
+    setFormData({
+      disposition: { label: "Resolved", value: "RES" },
+      followUp: { label: "No", value: "N" },
+      callbackDate: "",
+      callbackHrs: "",
+      callbackMins: ""
+    });
+  };
+  const handleClose = () => {
+    handleReset();
+    setOpen(false);
+  };
+  return /* @__PURE__ */ jsx2(Fragment, { children: /* @__PURE__ */ jsx2(
+    Dialog,
+    {
+      open,
+      "aria-labelledby": "alert-dialog-title",
+      "aria-describedby": "alert-dialog-description",
+      fullWidth: true,
+      maxWidth: "xs",
+      children: /* @__PURE__ */ jsxs2(Paper, { sx: { borderRadius: 2 }, children: [
+        /* @__PURE__ */ jsx2(
+          Box,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "center",
+              alignItems: "center",
+              padding: "4px 16px",
+              boxShadow: "0px 1px 2px #f5f5f5ff"
+            },
+            children: /* @__PURE__ */ jsxs2(
+              Typography,
+              {
+                variant: "body1",
+                m: 1,
+                children: [
+                  " ",
+                  "Call Disposition"
+                ]
+              }
+            )
+          }
+        ),
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              boxShadow: "1px 1px 4px #d3d3d3ff",
+              padding: "10px",
+              margin: "10px",
+              borderRadius: "10px"
+            },
+            children: [
+              /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  display: "flex",
+                  gap: 2,
+                  children: [
+                    /* @__PURE__ */ jsx2(
+                      Autocomplete,
+                      {
+                        value: formData.disposition,
+                        options: dispositionOptions,
+                        getOptionLabel: (opt) => opt.label,
+                        onChange: (_, val) => handleChange("disposition", val),
+                        size: "small",
+                        renderInput: (params) => /* @__PURE__ */ jsx2(
+                          TextField,
+                          __spreadProps(__spreadValues({}, params), {
+                            label: "Disposition",
+                            fullWidth: true
+                          })
+                        ),
+                        sx: { flex: 1 }
+                      }
+                    ),
+                    /* @__PURE__ */ jsx2(
+                      Autocomplete,
+                      {
+                        options: followUpOptions,
+                        getOptionLabel: (opt) => opt.label,
+                        value: formData.followUp,
+                        onChange: (_, val) => handleChange("followUp", val),
+                        size: "small",
+                        renderInput: (params) => /* @__PURE__ */ jsx2(
+                          TextField,
+                          __spreadProps(__spreadValues({}, params), {
+                            label: "Follow Up",
+                            fullWidth: true
+                          })
+                        ),
+                        sx: { flex: 1 }
+                      }
+                    )
+                  ]
+                }
+              ),
+              ((_b = (_a2 = formData == null ? void 0 : formData.followUp) == null ? void 0 : _a2.label) == null ? void 0 : _b.toLowerCase()) === "yes" && /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  display: "flex",
+                  gap: 2,
+                  mt: 2,
+                  children: [
+                    /* @__PURE__ */ jsx2(
+                      TextField,
+                      {
+                        size: "small",
+                        label: "Callback Date",
+                        type: "date",
+                        slotProps: {
+                          inputLabel: { shrink: true }
+                        },
+                        value: formData.callbackDate,
+                        onChange: (e) => handleChange("callbackDate", e.target.value),
+                        fullWidth: true,
+                        sx: { flex: 1 }
+                      }
+                    ),
+                    /* @__PURE__ */ jsx2(
+                      TextField,
+                      {
+                        size: "small",
+                        label: "Hours (0-23)",
+                        type: "text",
+                        value: formData.callbackHrs,
+                        onChange: (e) => handleChange("callbackHrs", e.target.value),
+                        fullWidth: true,
+                        sx: { flex: 1 }
+                      }
+                    )
+                  ]
+                }
+              ),
+              ((_d = (_c = formData == null ? void 0 : formData.followUp) == null ? void 0 : _c.label) == null ? void 0 : _d.toLowerCase()) === "yes" && /* @__PURE__ */ jsxs2(
+                Box,
+                {
+                  display: "flex",
+                  gap: 2,
+                  mt: 2,
+                  children: [
+                    /* @__PURE__ */ jsx2(
+                      TextField,
+                      {
+                        size: "small",
+                        label: "Minutes (0-59)",
+                        type: "text",
+                        value: formData.callbackMins,
+                        onChange: (e) => handleChange("callbackMins", e.target.value),
+                        fullWidth: true,
+                        sx: { flex: 1 }
+                      }
+                    ),
+                    /* @__PURE__ */ jsx2(Box, { sx: { flex: 1 } })
+                  ]
+                }
+              )
+            ]
+          }
+        ),
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            textAlign: "right",
+            m: 2,
+            children: [
+              /* @__PURE__ */ jsx2(
+                Button,
+                {
+                  variant: "outlined",
+                  color: "error",
+                  size: "large",
+                  onClick: handleClose,
+                  sx: {
+                    px: 2,
+                    mx: 1,
+                    borderRadius: "10px",
+                    textTransform: "capitalize"
+                  },
+                  children: "cancel"
+                }
+              ),
+              /* @__PURE__ */ jsx2(
+                Button,
+                {
+                  variant: "contained",
+                  color: "primary",
+                  size: "large",
+                  onClick: () => onSubmitDisposition(formData),
+                  sx: { px: 2, borderRadius: "10px", textTransform: "capitalize" },
+                  children: "Submit"
+                }
+              )
+            ]
+          }
+        )
+      ] })
+    }
+  ) });
+}
+function ProcessorListDialog({
+  open,
+  setOpen,
+  processList = null,
+  handleSelectedProcessor
+}) {
+  const handleClose = () => {
+    setOpen(false);
+  };
+  return /* @__PURE__ */ jsx2(Fragment, { children: /* @__PURE__ */ jsx2(
+    Dialog,
+    {
+      open,
+      "aria-labelledby": "alert-dialog-title",
+      "aria-describedby": "alert-dialog-description",
+      maxWidth: "xs",
+      children: /* @__PURE__ */ jsxs2(Paper, { sx: { borderRadius: 2 }, children: [
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "space-between",
+              alignItems: "center",
+              padding: "4px 16px",
+              boxShadow: "0px 1px 2px #f5f5f5ff"
+            },
+            children: [
+              /* @__PURE__ */ jsx2(Typography, { variant: "body1", children: " Process List" }),
+              /* @__PURE__ */ jsx2(IconButton, { onClick: handleClose, children: /* @__PURE__ */ jsx2(Close, {}) })
+            ]
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          Box,
+          {
+            sx: {
+              boxShadow: "1px 1px 4px #d3d3d3ff",
+              padding: "6px 10px",
+              margin: "10px",
+              borderRadius: "10px"
+            },
+            children: processList.length > 0 ? processList == null ? void 0 : processList.map((process, index) => /* @__PURE__ */ jsx2(
+              Box,
+              {
+                sx: {
+                  p: 1,
+                  display: "flex",
+                  alignItems: "center",
+                  boxShadow: "1px 1px 4px #d3d3d3ff",
+                  padding: "6px",
+                  margin: "10px 0px",
+                  borderRadius: "10px",
+                  cursor: "pointer",
+                  "&:hover": { bgcolor: "action.selected" }
+                },
+                onClick: () => {
+                  handleSelectedProcessor(process);
+                },
+                children: /* @__PURE__ */ jsxs2(
+                  Typography,
+                  {
+                    variant: "body1",
+                    sx: {
+                      mx: 1,
+                      width: "200px",
+                      maxWidth: "250px",
+                      display: "flex",
+                      alignItems: "center"
+                    },
+                    children: [
+                      /* @__PURE__ */ jsx2(SupportAgent, { sx: { marginRight: "4px" } }),
+                      process.process_name
+                    ]
+                  }
+                )
+              },
+              index
+            )) : null
+          }
+        )
+      ] })
+    }
+  ) });
+}
+function CallHistoryDialog({ open, setOpen }) {
+  const handleClose = () => {
+    setOpen(false);
+  };
+  return /* @__PURE__ */ jsx2(Fragment, { children: /* @__PURE__ */ jsx2(
+    Dialog,
+    {
+      open,
+      "aria-labelledby": "alert-dialog-title",
+      "aria-describedby": "alert-dialog-description",
+      fullWidth: true,
+      maxWidth: "md",
+      children: /* @__PURE__ */ jsxs2(Paper, { sx: { borderRadius: 2 }, children: [
+        /* @__PURE__ */ jsxs2(
+          Box,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "space-between",
+              alignItems: "center",
+              padding: "4px 16px",
+              boxShadow: "0px 1px 2px #f5f5f5ff"
+            },
+            children: [
+              /* @__PURE__ */ jsx2(Typography, { variant: "body1", children: " Call History" }),
+              /* @__PURE__ */ jsx2(IconButton, { onClick: handleClose, children: /* @__PURE__ */ jsx2(Close, {}) })
+            ]
+          }
+        ),
+        /* @__PURE__ */ jsx2(
+          Box,
+          {
+            sx: {
+              boxShadow: "1px 1px 4px #d3d3d3ff",
+              margin: "10px",
+              borderRadius: "10px",
+              textAlign: "center",
+              fontSize: "16px",
+              fontWeight: "bold"
+            },
+            p: 6,
+            children: "Coming Soon..."
+          }
+        )
+      ] })
+    }
+  ) });
+}
+
+// call-control-sdk/lib/utils/audioLoader.ts
+import incomingRingtoneUrl from "./incoming-4WP3FJI4.mp3";
+var audioBlobUrl = null;
+var audioBuffer = null;
+async function loadAudioAsBlob() {
+  if (audioBlobUrl) {
+    return audioBlobUrl;
+  }
+  if (incomingRingtoneUrl.startsWith("data:") || incomingRingtoneUrl.startsWith("http://") || incomingRingtoneUrl.startsWith("https://") || incomingRingtoneUrl.startsWith("blob:")) {
+    return incomingRingtoneUrl;
+  }
+  try {
+    const response = await fetch(incomingRingtoneUrl);
+    if (!response.ok) {
+      throw new Error(`HTTP ${response.status}: ${response.statusText}`);
+    }
+    const blob = await response.blob();
+    if (blob.size === 0) {
+      throw new Error("Empty blob");
+    }
+    audioBlobUrl = URL.createObjectURL(blob);
+    return audioBlobUrl;
+  } catch (error) {
+    console.warn("Could not create blob URL, using direct URL:", error);
+    return incomingRingtoneUrl;
+  }
+}
+async function createAudioElement() {
+  const audio = new Audio();
+  audio.loop = true;
+  audio.volume = 0.7;
+  audio.preload = "auto";
+  let audioUrl = "";
+  try {
+    audioUrl = await loadAudioAsBlob();
+  } catch (error) {
+    console.warn("Failed to load audio as blob, trying direct URL:", error);
+    audioUrl = incomingRingtoneUrl;
+  }
+  const tryLoadAudio = async (url) => {
+    return new Promise((resolve) => {
+      const checkCanPlay = () => {
+        const canPlay = audio.readyState >= HTMLMediaElement.HAVE_FUTURE_DATA;
+        if (canPlay) {
+          resolve(true);
+          return;
+        }
+        if (audio.error) {
+          resolve(false);
+          return;
+        }
+        setTimeout(checkCanPlay, 100);
+      };
+      audio.addEventListener("canplay", () => resolve(true), { once: true });
+      audio.addEventListener("error", () => resolve(false), { once: true });
+      audio.src = url;
+      audio.load();
+      setTimeout(() => resolve(false), 2e3);
+    });
+  };
+  let loaded = await tryLoadAudio(audioUrl);
+  if (!loaded && audioUrl !== incomingRingtoneUrl) {
+    console.log("Primary URL failed, trying original import URL:", incomingRingtoneUrl);
+    loaded = await tryLoadAudio(incomingRingtoneUrl);
+    if (loaded) {
+      audioUrl = incomingRingtoneUrl;
+    }
+  }
+  if (!loaded) {
+    console.error("Failed to load audio with all methods. URL:", audioUrl);
+  }
+  return audio;
+}
+function cleanupAudioResources() {
+  if (audioBlobUrl) {
+    URL.revokeObjectURL(audioBlobUrl);
+    audioBlobUrl = null;
+  }
+  audioBuffer = null;
+}
+
+// call-control-sdk/lib/components/callControls.tsx
+import { Fragment as Fragment2, jsx as jsx3, jsxs as jsxs3 } from "react/jsx-runtime";
+var getCombineConfrenceData = (localState, apiData) => {
+  const localConfrenceData = localState == null ? void 0 : localState.conferenceLine;
+  const apiConferenceData = apiData == null ? void 0 : apiData.conferencestatus;
+  const updatedConferenceData = localConfrenceData.map((item) => {
+    var _a2, _b, _c, _d, _e;
+    if ((item == null ? void 0 : item.line) === 1) {
+      const statusKey = `line_${item.line}_status`;
+      return __spreadProps(__spreadValues({}, item), {
+        line: 1,
+        status: (_b = apiConferenceData[statusKey]) != null ? _b : (_a2 = localState == null ? void 0 : localState.callData) == null ? void 0 : _a2.status,
+        phone: (_d = (_c = localState == null ? void 0 : localState.callData) == null ? void 0 : _c.phone_number) != null ? _d : ""
+      });
+    } else {
+      const statusKey = `line_${item.line}_status`;
+      const phoneKey = `line_${item.line}_phonenumber`;
+      return __spreadProps(__spreadValues({}, item), {
+        status: (_e = apiConferenceData[statusKey]) != null ? _e : item.status,
+        phone: apiConferenceData[phoneKey] === null || apiConferenceData[phoneKey] === "0" ? item.phone : apiConferenceData[phoneKey]
+      });
+    }
+  });
+  return updatedConferenceData;
+};
+var formatDuration = (seconds) => {
+  const mins = Math.floor(seconds / 60);
+  const secs = seconds % 60;
+  return `${mins.toString().padStart(2, "0")}:${secs.toString().padStart(2, "0")}`;
+};
+function CallControls({ onDataChange }) {
+  var _a2, _b, _c, _d, _e, _f, _g, _h, _i, _j, _k, _l, _m, _n, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _A, _B, _C, _D, _E, _F, _G, _H, _I, _J, _K, _L, _M, _N, _O, _P, _Q, _R, _S, _T, _U, _V, _W, _X, _Y, _Z, __, _$, _aa, _ba, _ca, _da, _ea, _fa, _ga, _ha, _ia, _ja, _ka, _la, _ma, _na, _oa, _pa, _qa, _ra, _sa, _ta, _ua, _va, _wa, _xa, _ya, _za, _Aa, _Ba, _Ca, _Da, _Ea, _Fa, _Ga, _Ha, _Ia, _Ja, _Ka, _La, _Ma;
+  const theme = useTheme3();
+  const state = useSDKState();
+  const { showToast } = useToast();
+  const { disabled, enabled, outlined } = styles_default({
+    disabled: ((_a2 = state.sdkConfig) == null ? void 0 : _a2.disabled) || {},
+    enabled: ((_b = state.sdkConfig) == null ? void 0 : _b.enabled) || {},
+    outlined: ((_c = state.sdkConfig) == null ? void 0 : _c.outlined) || {}
+  });
+  const webSocketRef = useRef2(null);
+  const audioRef = useRef2(null);
+  const reconnectTimeoutRef = useRef2(null);
+  const pingIntervalRef = useRef2(null);
+  const reconnectAttemptsRef = useRef2(0);
+  const maxReconnectAttempts = 60;
+  const baseReconnectDelay = 2e3;
+  const maxReconnectDelay = 3e4;
+  const [anchorEl, setAnchorEl] = useState10(null);
+  const [showIframe, setShowIframe] = useState10(true);
+  const [statusAnchorEl, setStatusAnchorEl] = useState10(null);
+  const [dialerAnchorEl, setDialerAnchorEl] = useState10(null);
+  const [openCallDisposition, setOpenCallDisposition] = useState10(false);
+  const [openProcessorDialog, setOpenProcessorDialog] = useState10(false);
+  const [openCallHistoryDialog, setOpenCallHistoryDialog] = useState10(false);
+  const [processList, setProcessList] = useState10(null);
+  const [phoneNumber, setPhoneNumber] = useState10("");
+  const [callDuration, setCallDuration] = useState10(0);
+  const { position, isDragging, dragRef, handleMouseDown, handleTouchStart } = useDraggable(
+    state.controlPanelPosition,
+    (newPosition) => sdkStateManager.setControlPanelPosition(newPosition)
+  );
+  const {
+    position: iframePosition,
+    isDragging: iframeIsDragging,
+    dragRef: iframeDragRef,
+    handleMouseDown: iframeHandleMouseDown,
+    handleTouchStart: iframeHandleTouchStart
+  } = useDraggable(
+    state.iframePosition,
+    (newPosition) => sdkStateManager.setIframePosition(newPosition)
+  );
+  const [clickToCall, { isLoading: clickToCallLoading }] = usePostRequest({
+    onSuccess: () => {
+      setPhoneNumber("");
+      setDialerAnchorEl(null);
+    }
+  });
+  const [holdOrUnHold, { isLoading: holdOrUnHoldLoading }] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.setHolding(!state.isHolding);
+    },
+    onError: (error) => {
+      console.log("\u274C Hold operation error:", error);
+    }
+  });
+  const [muteOrUnMute, { isLoading: muteOrUnMuteLoading }] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.setMuted(!state.isMuted);
+    },
+    onError: (error) => {
+      console.log("\u274C Mute operation error:", error);
+    }
+  });
+  const [readyAgentStatus, { isLoading: agentReadyLoading }] = usePostRequest();
+  const [updateAgentStatus, { isLoading }] = usePostRequest();
+  const [endCall, { isLoading: endCallLoading }] = usePostRequest({
+    onSuccess: () => {
+      sdkStateManager.resetConferenceLines();
+    }
+  });
+  const handleCloseQueueCounts = () => {
+    setAnchorEl(null);
+  };
+  const handleOpenDialer = (event) => {
+    setShowIframe(true);
+    setDialerAnchorEl(event.currentTarget);
+    sdkStateManager.setStatus("dial");
+  };
+  const handleCloseDialer = () => {
+    if (state.status !== "on call") {
+      sdkStateManager.setStatus("idle");
+    }
+    setDialerAnchorEl(null);
+  };
+  const handleOpenAgentStatus = (event) => {
+    setStatusAnchorEl(event.currentTarget);
+  };
+  const handleCloseAgentStatus = () => {
+    setStatusAnchorEl(null);
+  };
+  const handleAgentReady = () => {
+    const payload = {
+      action: "READYAGENT",
+      userId: state.agentId
+    };
+    readyAgentStatus(END_POINT.READY_AGENT, payload);
+  };
+  const handleUpdateAgentStatus = (status) => {
+    setStatusAnchorEl(null);
+    const payload = {
+      action: "AGENTBREAK",
+      break_type: status,
+      userId: state.agentId
+    };
+    updateAgentStatus(END_POINT.UPDATE_AGENT_BREAK, payload);
+  };
+  const handleStartCall = (number) => {
+    if (number.length !== 10) {
+      showToast("Invalid phone number", "error");
+    } else if (!/^\d+$/.test(number)) {
+      showToast("Invalid phone number", "error");
+    } else {
+      const payload = {
+        action: "CALL",
+        phone_number: number,
+        userId: state.agentId
+      };
+      clickToCall(END_POINT.CLICK_TO_CALL, payload);
+    }
+  };
+  const handleHoldToggle = () => {
+    var _a3;
+    const payload = {
+      action: ((_a3 = state.callData) == null ? void 0 : _a3.hold) === 1 ? "UNHOLD" : "HOLD",
+      userId: state.agentId
+    };
+    holdOrUnHold(END_POINT.HOLD_CALL, payload);
+  };
+  const handleMuteToggle = () => {
+    var _a3;
+    const payload = {
+      action: ((_a3 = state.callData) == null ? void 0 : _a3.mute) === 1 ? "UNMUTE" : "MUTE",
+      userId: state.agentId
+    };
+    muteOrUnMute(END_POINT.MUTE_CALL, payload);
+  };
+  const handleEndCall = (data) => {
+    var _a3, _b2, _c2, _d2, _e2, _f2, _g2, _h2, _i2, _j2, _k2, _l2, _m2, _n2, _o2, _p2;
+    const payload = {
+      action: "ENDCALL",
+      userId: state.agentId,
+      processid: (_c2 = (_b2 = (_a3 = state.process) == null ? void 0 : _a3.process_id) == null ? void 0 : _b2.toString()) != null ? _c2 : "",
+      process_name: (_e2 = (_d2 = state.process) == null ? void 0 : _d2.process_name) != null ? _e2 : "",
+      callreferenceid: (_g2 = (_f2 = state.callData) == null ? void 0 : _f2.convox_id) != null ? _g2 : "",
+      mobile_number: (_i2 = (_h2 = state.callData) == null ? void 0 : _h2.phone_number) != null ? _i2 : "",
+      disposition: (_k2 = (_j2 = data == null ? void 0 : data.disposition) == null ? void 0 : _j2.value) != null ? _k2 : "",
+      set_followUp: (_m2 = (_l2 = data == null ? void 0 : data.followUp) == null ? void 0 : _l2.value) != null ? _m2 : "",
+      callback_date: (_n2 = data == null ? void 0 : data.callbackDate) != null ? _n2 : "",
+      callback_hrs: (_o2 = data == null ? void 0 : data.callbackHrs) != null ? _o2 : "",
+      callback_mins: (_p2 = data == null ? void 0 : data.callbackMins) != null ? _p2 : "",
+      endcall_type: "CLOSE"
+    };
+    setPhoneNumber("");
+    endCall(END_POINT.END_CALL, payload);
+    sdkStateManager.endCall();
+    setOpenCallDisposition(false);
+  };
+  useEffect5(() => {
+    const handleBeforeUnload = (e) => {
+      e.preventDefault();
+    };
+    window.addEventListener("beforeunload", handleBeforeUnload);
+    return () => {
+      window.removeEventListener("beforeunload", handleBeforeUnload);
+    };
+  }, []);
+  useEffect5(() => {
+    let interval;
+    if (state.callData.status && state.callData.status === "ONCALL") {
+      interval = setInterval(() => {
+        const elapsed = Math.floor((Date.now() - state.callStartTime) / 1e3);
+        setCallDuration(elapsed);
+      }, 1e3);
+    } else {
+      setCallDuration(0);
+    }
+    return () => {
+      if (interval) clearInterval(interval);
+    };
+  }, [state.callData.status]);
+  useEffect5(() => {
+    createAudioElement().then((audio) => {
+      audioRef.current = audio;
+    }).catch((error) => {
+      console.error("Failed to load audio element:", error);
+    });
+    return () => {
+      if (audioRef.current) {
+        audioRef.current.pause();
+        audioRef.current.currentTime = 0;
+        audioRef.current.src = "";
+        audioRef.current = null;
+      }
+      cleanupAudioResources();
+    };
+  }, []);
+  useEffect5(() => {
+    if (onDataChange && state.callData) {
+      const { process_id, process_name, status, phone_number, agent_id, convox_id } = state.callData;
+      const callData = {
+        phone_number,
+        status,
+        callReferenceId: convox_id,
+        agent_id,
+        process_id,
+        process_name
+      };
+      onDataChange(callData);
+    }
+  }, [state.callData, onDataChange]);
+  useEffect5(() => {
+    if (state.agentId) {
+      axios_default.post(END_POINT.PROCESS_LIST, {
+        userId: state.agentId,
+        action: "GETAGENTPROCESSLIST",
+        refno: "1234221233"
+      }).then((res) => {
+        var _a3, _b2;
+        if (res && res.data && ((_a3 = res == null ? void 0 : res.data) == null ? void 0 : _a3.length) > 1) {
+          setProcessList(res.data.data);
+          setOpenProcessorDialog(true);
+        } else {
+          sdkStateManager.setProcess((_b2 = res == null ? void 0 : res.data) == null ? void 0 : _b2.data[0]);
+          setOpenProcessorDialog(false);
+        }
+      }).catch((err) => {
+        showToast(err.response.data.message, "error");
+      });
+    } else {
+      console.log("No agentId available, skipping API call");
+    }
+  }, [state.agentId]);
+  const connectWebSocket = () => {
+    if (!state.agentId) {
+      console.log("No agentId available, cannot connect WebSocket");
+      return;
+    }
+    if (reconnectTimeoutRef.current) {
+      clearTimeout(reconnectTimeoutRef.current);
+      reconnectTimeoutRef.current = null;
+    }
+    try {
+      webSocketRef.current = new WebSocket(`${WS_END_POINT.WS}?agent_id=${state.agentId}`);
+      webSocketRef.current.onopen = () => {
+        console.log("\u{1F310} WebSocket connection established");
+        reconnectAttemptsRef.current = 0;
+        if (pingIntervalRef.current) {
+          clearInterval(pingIntervalRef.current);
+        }
+        pingIntervalRef.current = setInterval(() => {
+          if (webSocketRef.current && webSocketRef.current.readyState === WebSocket.OPEN) {
+            try {
+              webSocketRef.current.send(JSON.stringify({ type: "ping" }));
+              console.log("\u{1F4E1} WebSocket ping sent");
+            } catch (error) {
+              console.error("Failed to send ping:", error);
+            }
+          }
+        }, 3e4);
+      };
+      webSocketRef.current.onmessage = (event) => {
+        try {
+          const data = JSON.parse(event.data);
+          if (data.type === "pong") {
+            console.log("\u{1F4E1} WebSocket pong received");
+            return;
+          }
+          const rls = localStorage.getItem("call-control-sdk-state");
+          const confrence = getCombineConfrenceData(JSON.parse(rls || "{}"), data);
+          sdkStateManager.updateCallData(data);
+          sdkStateManager.updateConferenceData([...confrence]);
+          if (data.status === "RINGING" || data.status === "DIALING") {
+            if (audioRef.current) {
+              audioRef.current.play().catch((error) => {
+                console.error("Failed to play ringtone:", error);
+              });
+            }
+          } else {
+            if (audioRef.current) {
+              audioRef.current.pause();
+              audioRef.current.currentTime = 0;
+            }
+          }
+          if (data.status === "ONCALL") {
+            sdkStateManager.startCall();
+            if (!showIframe) {
+              setShowIframe(true);
+            }
+          }
+          if (data.status === "WRAPUP") {
+            sdkStateManager.endCall();
+          }
+        } catch (e) {
+          console.log("\u{1F4E8} Raw message:", event.data);
+        }
+      };
+      webSocketRef.current.onclose = (event) => {
+        console.log("\u{1F50C} WebSocket connection closed", event.code, event.reason);
+        if (pingIntervalRef.current) {
+          clearInterval(pingIntervalRef.current);
+          pingIntervalRef.current = null;
+        }
+        if (event.code !== 1e3 && reconnectAttemptsRef.current < maxReconnectAttempts) {
+          reconnectAttemptsRef.current += 1;
+          const delay = Math.min(
+            baseReconnectDelay * Math.pow(2, reconnectAttemptsRef.current - 1),
+            maxReconnectDelay
+          );
+          console.log(
+            `\u{1F504} Attempting to reconnect WebSocket (attempt ${reconnectAttemptsRef.current}/${maxReconnectAttempts}) in ${delay}ms`
+          );
+          reconnectTimeoutRef.current = setTimeout(() => {
+            connectWebSocket();
+          }, delay);
+        } else if (reconnectAttemptsRef.current >= maxReconnectAttempts) {
+          console.error("\u274C Maximum reconnection attempts reached. Please refresh the page.");
+          showToast("WebSocket connection failed. Please refresh the page.", "error");
+        }
+      };
+      webSocketRef.current.onerror = (error) => {
+        console.error("\u274C WebSocket error:", error);
+      };
+    } catch (error) {
+      console.error("\u274C Failed to create WebSocket:", error);
+      if (reconnectAttemptsRef.current < maxReconnectAttempts) {
+        reconnectAttemptsRef.current += 1;
+        const delay = Math.min(
+          baseReconnectDelay * Math.pow(2, reconnectAttemptsRef.current - 1),
+          maxReconnectDelay
+        );
+        reconnectTimeoutRef.current = setTimeout(() => {
+          connectWebSocket();
+        }, delay);
+      }
+    }
+  };
+  useEffect5(() => {
+    if (state.agentId) {
+      connectWebSocket();
+    }
+    return () => {
+      if (reconnectTimeoutRef.current) {
+        clearTimeout(reconnectTimeoutRef.current);
+        reconnectTimeoutRef.current = null;
+      }
+      if (pingIntervalRef.current) {
+        clearInterval(pingIntervalRef.current);
+        pingIntervalRef.current = null;
+      }
+      if (webSocketRef.current) {
+        webSocketRef.current.close(1e3, "Component unmounting");
+        webSocketRef.current = null;
+      }
+      reconnectAttemptsRef.current = 0;
+    };
+  }, [state.agentId]);
+  if (!state.isInitialized || !state.process) {
+    return /* @__PURE__ */ jsx3(Box2, { children: Boolean(openProcessorDialog) && /* @__PURE__ */ jsx3(
+      ProcessorListDialog,
+      {
+        processList,
+        open: openProcessorDialog,
+        setOpen: setOpenProcessorDialog,
+        handleSelectedProcessor: (data) => {
+          sdkStateManager.setProcess(data);
+        }
+      }
+    ) });
+  }
+  return /* @__PURE__ */ jsxs3(Fragment2, { children: [
+    /* @__PURE__ */ jsx3(Box2, { children: /* @__PURE__ */ jsx3(
+      Fade,
+      {
+        in: true,
+        timeout: 300,
+        children: /* @__PURE__ */ jsx3(
+          Paper2,
+          {
+            ref: ((_d = state.sdkConfig) == null ? void 0 : _d.isDraggable) ? dragRef : null,
+            elevation: isDragging ? 4 : ((_e = state.sdkConfig) == null ? void 0 : _e.isDraggable) ? 1 : 0,
+            sx: {
+              position: ((_f = state.sdkConfig) == null ? void 0 : _f.isDraggable) ? "fixed" : "relative",
+              left: ((_g = state.sdkConfig) == null ? void 0 : _g.isDraggable) ? position.x : "auto",
+              top: ((_h = state.sdkConfig) == null ? void 0 : _h.isDraggable) ? position.y : "auto",
+              display: "inline-block",
+              width: "auto",
+              flexShrink: 0,
+              whiteSpace: "nowrap",
+              p: 0.5,
+              borderRadius: 3,
+              bgcolor: "background.paper",
+              zIndex: ((_i = state.sdkConfig) == null ? void 0 : _i.isDraggable) ? Number.MAX_SAFE_INTEGER : 0,
+              transition: theme.transitions.create(["box-shadow", "transform"], {
+                duration: theme.transitions.duration.short
+              }),
+              userSelect: "none"
+            },
+            children: /* @__PURE__ */ jsxs3(
+              Box2,
+              {
+                sx: {
+                  display: "flex",
+                  alignItems: "center"
+                },
+                children: [
+                  /* @__PURE__ */ jsxs3(
+                    Box2,
+                    {
+                      sx: {
+                        display: "flex",
+                        alignItems: "center",
+                        gap: 1,
+                        margin: "0px 10px"
+                      },
+                      children: [
+                        ((_j = state.sdkConfig) == null ? void 0 : _j.isDraggable) && /* @__PURE__ */ jsxs3(
+                          IconButton2,
+                          {
+                            component: "div",
+                            size: "small",
+                            sx: {
+                              cursor: "all-scroll"
+                            },
+                            onMouseDown: handleMouseDown,
+                            onTouchStart: handleTouchStart,
+                            children: [
+                              /* @__PURE__ */ jsx3(DragIndicator, {}),
+                              " "
+                            ]
+                          }
+                        ),
+                        /* @__PURE__ */ jsx3(Box2, { children: !((_k = state.sdkConfig) == null ? void 0 : _k.disabledDialButton) && /* @__PURE__ */ jsx3(Tooltip2, { title: "Dial", children: /* @__PURE__ */ jsx3(
+                          IconButton2,
+                          {
+                            size: "small",
+                            onClick: (e) => {
+                              var _a3, _b2, _c2, _d2, _e2, _f2, _g2, _h2;
+                              if (((_b2 = (_a3 = state.callData) == null ? void 0 : _a3.status) == null ? void 0 : _b2.toUpperCase()) !== "ONCALL" && ((_d2 = (_c2 = state.callData) == null ? void 0 : _c2.status) == null ? void 0 : _d2.toUpperCase()) !== "BREAK" && ((_f2 = (_e2 = state.callData) == null ? void 0 : _e2.status) == null ? void 0 : _f2.toUpperCase()) !== "RINGING" && ((_h2 = (_g2 = state.callData) == null ? void 0 : _g2.status) == null ? void 0 : _h2.toUpperCase()) !== "WRAPUP") {
+                                handleOpenDialer(e);
+                              }
+                            },
+                            sx: {
+                              bgcolor: "action.hover",
+                              "&:hover": {
+                                bgcolor: "warning"
+                              }
+                            },
+                            children: /* @__PURE__ */ jsx3(
+                              WifiCalling3,
+                              {
+                                sx: {
+                                  color: ((_m = (_l = state.callData) == null ? void 0 : _l.status) == null ? void 0 : _m.toUpperCase()) === "ONCALL" || ((_o = (_n = state.callData) == null ? void 0 : _n.status) == null ? void 0 : _o.toUpperCase()) === "BREAK" || ((_q = (_p = state.callData) == null ? void 0 : _p.status) == null ? void 0 : _q.toUpperCase()) === "RINGING" || ((_s = (_r = state.callData) == null ? void 0 : _r.status) == null ? void 0 : _s.toUpperCase()) === "WRAPUP" ? "action.selected" : "success.main"
+                                }
+                              }
+                            )
+                          }
+                        ) }) }),
+                        /* @__PURE__ */ jsx3(
+                          Typography2,
+                          {
+                            sx: {
+                              color: "success.main",
+                              width: "40px",
+                              marginRight: "10px",
+                              fontSize: "18px",
+                              fontWeight: "600"
+                            },
+                            children: formatDuration(callDuration)
+                          }
+                        ),
+                        /* @__PURE__ */ jsx3(
+                          Chip,
+                          {
+                            sx: {
+                              padding: "18px 0px"
+                            },
+                            label: isLoading || agentReadyLoading ? /* @__PURE__ */ jsx3(
+                              Box2,
+                              {
+                                sx: {
+                                  fontWeight: "bold",
+                                  width: "60px",
+                                  display: "flex",
+                                  alignItems: "center",
+                                  justifyContent: "center"
+                                },
+                                children: /* @__PURE__ */ jsx3(CircularProgress2, { size: "20px" })
+                              }
+                            ) : /* @__PURE__ */ jsx3(
+                              Typography2,
+                              {
+                                variant: "body2",
+                                sx: {
+                                  fontWeight: "bold",
+                                  width: "60px",
+                                  textAlign: "center"
+                                },
+                                children: (_v = (_u = (_t = state.callData) == null ? void 0 : _t.status) == null ? void 0 : _u.toUpperCase()) != null ? _v : "N/A"
+                              }
+                            ),
+                            onClick: handleOpenAgentStatus,
+                            deleteIcon: /* @__PURE__ */ jsx3(KeyboardArrowDown, { color: "primary" }),
+                            onDelete: handleOpenAgentStatus
+                          }
+                        )
+                      ]
+                    }
+                  ),
+                  /* @__PURE__ */ jsxs3(
+                    Box2,
+                    {
+                      sx: {
+                        display: "flex",
+                        gap: 1,
+                        justifyContent: "center",
+                        alignItems: "center"
+                      },
+                      children: [
+                        /* @__PURE__ */ jsx3(Tooltip2, { title: "Agent Ready", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: ((_x = (_w = state.callData) == null ? void 0 : _w.status) == null ? void 0 : _x.toUpperCase()) === "BREAK" || ((_z = (_y = state.callData) == null ? void 0 : _y.status) == null ? void 0 : _z.toUpperCase()) === "MISSED" ? "outlined" : "contained",
+                            onClick: (e) => {
+                              var _a3, _b2, _c2, _d2;
+                              if (((_b2 = (_a3 = state.callData) == null ? void 0 : _a3.status) == null ? void 0 : _b2.toUpperCase()) === "BREAK" || ((_d2 = (_c2 = state.callData) == null ? void 0 : _c2.status) == null ? void 0 : _d2.toUpperCase()) === "MISSED") {
+                                e.stopPropagation();
+                                handleAgentReady();
+                              }
+                            },
+                            classes: {
+                              root: ((_B = (_A = state.callData) == null ? void 0 : _A.status) == null ? void 0 : _B.toUpperCase()) === "BREAK" || ((_D = (_C = state.callData) == null ? void 0 : _C.status) == null ? void 0 : _D.toUpperCase()) === "MISSED" ? "outlined" : "enabled"
+                            },
+                            sx: __spreadValues({}, ((_F = (_E = state.callData) == null ? void 0 : _E.status) == null ? void 0 : _F.toUpperCase()) === "BREAK" || ((_H = (_G = state.callData) == null ? void 0 : _G.status) == null ? void 0 : _H.toUpperCase()) === "MISSED" ? outlined : enabled),
+                            disabled: agentReadyLoading,
+                            children: /* @__PURE__ */ jsx3(SupportAgent2, {})
+                          }
+                        ) }),
+                        /* @__PURE__ */ jsx3(Tooltip2, { title: ((_I = state.callData) == null ? void 0 : _I.hold) === 1 ? "Resume" : "Hold", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: ((_J = state.callData) == null ? void 0 : _J.hold) === 1 && ((_L = (_K = state.callData) == null ? void 0 : _K.status) == null ? void 0 : _L.toUpperCase()) === "ONCALL" ? "contained" : "outlined",
+                            onClick: (e) => {
+                              e.stopPropagation();
+                              handleHoldToggle();
+                            },
+                            sx: ((_M = state.callData) == null ? void 0 : _M.hold) === 1 && ((_O = (_N = state.callData) == null ? void 0 : _N.status) == null ? void 0 : _O.toUpperCase()) === "ONCALL" ? __spreadValues({}, enabled) : ((_Q = (_P = state.callData) == null ? void 0 : _P.status) == null ? void 0 : _Q.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                            disabled: ((_S = (_R = state.callData) == null ? void 0 : _R.status) == null ? void 0 : _S.toUpperCase()) !== "ONCALL" && ((_T = state.callData) == null ? void 0 : _T.hold) !== 1 || holdOrUnHoldLoading,
+                            children: holdOrUnHoldLoading ? /* @__PURE__ */ jsx3(
+                              CircularProgress2,
+                              {
+                                size: "20px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : ((_U = state.callData) == null ? void 0 : _U.hold) === 1 ? /* @__PURE__ */ jsx3(PlayArrow2, {}) : /* @__PURE__ */ jsx3(Pause2, {})
+                          }
+                        ) }),
+                        /* @__PURE__ */ jsx3(Tooltip2, { title: ((_V = state.callData) == null ? void 0 : _V.mute) === 1 ? "Unmute" : "Mute", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: state.isHolding ? "outlined" : ((_W = state.callData) == null ? void 0 : _W.mute) === 1 && ((_Y = (_X = state.callData) == null ? void 0 : _X.status) == null ? void 0 : _Y.toUpperCase()) === "ONCALL" ? "contained" : "outlined",
+                            onClick: (e) => {
+                              e.stopPropagation();
+                              handleMuteToggle();
+                            },
+                            sx: ((_Z = state.callData) == null ? void 0 : _Z.hold) === 1 ? __spreadValues({}, disabled) : ((__ = state.callData) == null ? void 0 : __.mute) === 1 && ((_aa = (_$ = state.callData) == null ? void 0 : _$.status) == null ? void 0 : _aa.toUpperCase()) === "ONCALL" ? __spreadValues({}, enabled) : ((_ca = (_ba = state.callData) == null ? void 0 : _ba.status) == null ? void 0 : _ca.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                            disabled: ((_ea = (_da = state.callData) == null ? void 0 : _da.status) == null ? void 0 : _ea.toUpperCase()) !== "ONCALL" && ((_fa = state.callData) == null ? void 0 : _fa.mute) !== 1 || muteOrUnMuteLoading || ((_ga = state.callData) == null ? void 0 : _ga.hold) === 1,
+                            children: muteOrUnMuteLoading ? /* @__PURE__ */ jsx3(
+                              CircularProgress2,
+                              {
+                                size: "20px",
+                                sx: {
+                                  color: theme.palette.primary.main
+                                }
+                              }
+                            ) : ((_ha = state.callData) == null ? void 0 : _ha.mute) === 1 ? /* @__PURE__ */ jsx3(MicOff2, {}) : /* @__PURE__ */ jsx3(Mic2, {})
+                          }
+                        ) }),
+                        !((_ia = state.sdkConfig) == null ? void 0 : _ia.disableCallTransferButton) && /* @__PURE__ */ jsx3(Tooltip2, { title: "Transfer Call", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: state.openCallTransferDialog ? "contained" : "outlined",
+                            onClick: (e) => {
+                              var _a3, _b2;
+                              if (((_b2 = (_a3 = state.callData) == null ? void 0 : _a3.status) == null ? void 0 : _b2.toUpperCase()) === "ONCALL") {
+                                e.stopPropagation();
+                                sdkStateManager.setOpenCallTransferDialog(true);
+                              }
+                            },
+                            sx: state.openCallTransferDialog ? __spreadValues({}, enabled) : ((_ka = (_ja = state.callData) == null ? void 0 : _ja.status) == null ? void 0 : _ka.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                            disabled: ((_ma = (_la = state.callData) == null ? void 0 : _la.status) == null ? void 0 : _ma.toUpperCase()) !== "ONCALL",
+                            children: /* @__PURE__ */ jsx3(TransferWithinAStation, {})
+                          }
+                        ) }),
+                        !((_na = state.sdkConfig) == null ? void 0 : _na.disableConferenceButton) && /* @__PURE__ */ jsx3(Tooltip2, { title: "Conference Call", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: state.openConferenceDialog ? "contained" : "outlined",
+                            onClick: (e) => {
+                              var _a3, _b2;
+                              if (((_b2 = (_a3 = state.callData) == null ? void 0 : _a3.status) == null ? void 0 : _b2.toUpperCase()) === "ONCALL") {
+                                e.stopPropagation();
+                                sdkStateManager.setOpenConferenceDialog(true);
+                              }
+                            },
+                            sx: state.openConferenceDialog ? __spreadValues({}, enabled) : ((_pa = (_oa = state.callData) == null ? void 0 : _oa.status) == null ? void 0 : _pa.toUpperCase()) === "ONCALL" ? __spreadValues({}, outlined) : __spreadValues({}, disabled),
+                            disabled: ((_ra = (_qa = state.callData) == null ? void 0 : _qa.status) == null ? void 0 : _ra.toUpperCase()) !== "ONCALL",
+                            children: /* @__PURE__ */ jsx3(Group, {})
+                          }
+                        ) }),
+                        !((_sa = state.sdkConfig) == null ? void 0 : _sa.disableEndCallButton) && /* @__PURE__ */ jsx3(Tooltip2, { title: "End Call", children: /* @__PURE__ */ jsx3(
+                          Button2,
+                          {
+                            variant: ((_ua = (_ta = state.callData) == null ? void 0 : _ta.status) == null ? void 0 : _ua.toUpperCase()) === "ONCALL" || ((_wa = (_va = state.callData) == null ? void 0 : _va.status) == null ? void 0 : _wa.toUpperCase()) === "RINGING" || ((_ya = (_xa = state.callData) == null ? void 0 : _xa.status) == null ? void 0 : _ya.toUpperCase()) === "WRAPUP" ? "contained" : "outlined",
+                            onClick: (e) => {
+                              var _a3, _b2, _c2, _d2, _e2, _f2;
+                              if (((_b2 = (_a3 = state.callData) == null ? void 0 : _a3.status) == null ? void 0 : _b2.toUpperCase()) === "ONCALL" || ((_d2 = (_c2 = state.callData) == null ? void 0 : _c2.status) == null ? void 0 : _d2.toUpperCase()) === "RINGING" || ((_f2 = (_e2 = state.callData) == null ? void 0 : _e2.status) == null ? void 0 : _f2.toUpperCase()) === "WRAPUP") {
+                                e.stopPropagation();
+                                setOpenCallDisposition(true);
+                              }
+                            },
+                            sx: ((_Aa = (_za = state.callData) == null ? void 0 : _za.status) == null ? void 0 : _Aa.toUpperCase()) === "ONCALL" || ((_Ca = (_Ba = state.callData) == null ? void 0 : _Ba.status) == null ? void 0 : _Ca.toUpperCase()) === "RINGING" || ((_Ea = (_Da = state.callData) == null ? void 0 : _Da.status) == null ? void 0 : _Ea.toUpperCase()) === "WRAPUP" ? __spreadProps(__spreadValues({}, enabled), {
+                              borderRight: "1px",
+                              backgroundColor: "error.main",
+                              minWidth: "60px !important",
+                              boxShadow: " 0px 2px 1px #5f3f3f",
+                              border: `1px solid ${theme.palette.error.light}`,
+                              height: "40px",
+                              "&:hover": {
+                                bgcolor: "error.light",
+                                boxShadow: " 0px 2px 1px #5f3f3f",
+                                border: `0px solid ${theme.palette.error.light}`
+                              },
+                              "&:active": {
+                                bgcolor: "error.light",
+                                boxShadow: `inset 1px -2px 4px ${theme.palette.primary.light}`
+                              }
+                            }) : __spreadProps(__spreadValues({}, disabled), {
+                              minWidth: "60px !important"
+                            }),
+                            disabled: ((_Ga = (_Fa = state.callData) == null ? void 0 : _Fa.status) == null ? void 0 : _Ga.toUpperCase()) !== "ONCALL" && ((_Ia = (_Ha = state.callData) == null ? void 0 : _Ha.status) == null ? void 0 : _Ia.toUpperCase()) !== "RINGING" && ((_Ka = (_Ja = state.callData) == null ? void 0 : _Ja.status) == null ? void 0 : _Ka.toUpperCase()) !== "WRAPUP" || endCallLoading,
+                            children: endCallLoading ? /* @__PURE__ */ jsx3(
+                              CircularProgress2,
+                              {
+                                size: "20px",
+                                color: "error"
+                              }
+                            ) : /* @__PURE__ */ jsx3(CallEnd2, {})
+                          }
+                        ) })
+                      ]
+                    }
+                  )
+                ]
+              }
+            )
+          }
+        )
+      }
+    ) }),
+    /* @__PURE__ */ jsx3(
+      Fade,
+      {
+        in: true,
+        timeout: 300,
+        children: /* @__PURE__ */ jsxs3(
+          Paper2,
+          {
+            ref: iframeDragRef,
+            elevation: iframeIsDragging ? 4 : 1,
+            sx: {
+              position: "absolute",
+              left: iframePosition.x,
+              top: iframePosition.y,
+              borderRadius: 2,
+              bgcolor: "background.paper",
+              zIndex: Number.MAX_SAFE_INTEGER,
+              transition: theme.transitions.create(["box-shadow", "transform"], {
+                duration: theme.transitions.duration.short
+              }),
+              visibility: showIframe && !((_La = state.sdkConfig) == null ? void 0 : _La.disableSoftPhone) ? "visible" : "hidden",
+              userSelect: "none"
+            },
+            children: [
+              /* @__PURE__ */ jsxs3(
+                Box2,
+                {
+                  sx: {
+                    display: "flex",
+                    alignItems: "center",
+                    justifyContent: "space-between",
+                    cursor: "all-scroll",
+                    padding: "0px 10px"
+                  },
+                  onMouseDown: iframeHandleMouseDown,
+                  onTouchStart: iframeHandleTouchStart,
+                  children: [
+                    /* @__PURE__ */ jsx3(
+                      DragIndicator,
+                      {
+                        sx: {
+                          transform: "rotate(90deg)",
+                          color: "#7b7b7b"
+                        }
+                      }
+                    ),
+                    " ",
+                    /* @__PURE__ */ jsx3(IconButton2, { onClick: () => setShowIframe(false), children: /* @__PURE__ */ jsx3(Close2, {}) })
+                  ]
+                }
+              ),
+              /* @__PURE__ */ jsx3(Box2, { children: /* @__PURE__ */ jsx3(
+                "iframe",
+                {
+                  src: `https://${IP}/ConVoxCCS/iframe?agent_id=${state.agentId}&process_id=${(_Ma = state.process) == null ? void 0 : _Ma.process_id}`,
+                  height: 380,
+                  width: 420,
+                  allow: "camera; microphone; autoplay",
+                  style: {
+                    border: "none"
+                  }
+                }
+              ) })
+            ]
+          }
+        )
+      }
+    ),
+    /* @__PURE__ */ jsx3(
+      Menu,
+      {
+        anchorEl: dialerAnchorEl,
+        open: Boolean(dialerAnchorEl),
+        onClose: handleCloseDialer,
+        onClick: (e) => e.stopPropagation(),
+        sx: {
+          zIndex: 99999
+        },
+        children: /* @__PURE__ */ jsxs3(
+          Box2,
+          {
+            sx: {
+              all: "unset",
+              padding: "10px",
+              "&hover": {
+                backgroundColor: "white"
+              }
+            },
+            children: [
+              /* @__PURE__ */ jsx3(
+                TextField2,
+                {
+                  size: "small",
+                  value: phoneNumber,
+                  placeholder: "Enter Mobile No.",
+                  onChange: (e) => {
+                    setPhoneNumber(e.target.value);
+                  }
+                }
+              ),
+              /* @__PURE__ */ jsx3(
+                IconButton2,
+                {
+                  color: "info",
+                  onClick: () => {
+                    handleStartCall(phoneNumber);
+                  },
+                  children: clickToCallLoading ? /* @__PURE__ */ jsx3(
+                    CircularProgress2,
+                    {
+                      size: "20px",
+                      sx: {
+                        color: theme.palette.success.main
+                      }
+                    }
+                  ) : /* @__PURE__ */ jsx3(Phone, { color: "success" })
+                }
+              )
+            ]
+          }
+        )
+      }
+    ),
+    /* @__PURE__ */ jsx3(
+      Menu,
+      {
+        anchorEl: statusAnchorEl,
+        open: Boolean(statusAnchorEl),
+        onClose: handleCloseAgentStatus,
+        onClick: (e) => e.stopPropagation(),
+        sx: {
+          zIndex: 99999
+        },
+        children: /* @__PURE__ */ jsx3(MenuItem, { onClick: () => handleUpdateAgentStatus("Lunch"), children: "- Break" })
+      }
+    ),
+    /* @__PURE__ */ jsx3(
+      Menu,
+      {
+        anchorEl,
+        open: Boolean(anchorEl),
+        onClose: handleCloseQueueCounts,
+        onClick: (e) => e.stopPropagation(),
+        sx: {
+          zIndex: 99999
+        },
+        children: /* @__PURE__ */ jsxs3(
+          Box2,
+          {
+            sx: {
+              display: "flex",
+              justifyContent: "flex-start",
+              flexDirection: "column",
+              padding: "0px 10px",
+              "&hover": {
+                backgroundColor: "white"
+              }
+            },
+            children: [
+              /* @__PURE__ */ jsx3(
+                Chip,
+                {
+                  icon: /* @__PURE__ */ jsx3(Layers, { color: "secondary" }),
+                  variant: "outlined",
+                  label: "Waiting - 25",
+                  sx: {
+                    margin: "4px 2px"
+                  }
+                }
+              ),
+              /* @__PURE__ */ jsx3(
+                Chip,
+                {
+                  icon: /* @__PURE__ */ jsx3(Pending, { color: "info" }),
+                  label: "Pending - 99+",
+                  variant: "outlined",
+                  sx: {
+                    margin: "4px 2px"
+                  }
+                }
+              ),
+              /* @__PURE__ */ jsx3(
+                Chip,
+                {
+                  icon: /* @__PURE__ */ jsx3(Upcoming, { color: "success" }),
+                  variant: "outlined",
+                  label: "Upcoming - 66",
+                  sx: {
+                    margin: "4px 2px"
+                  }
+                }
+              )
+            ]
+          }
+        )
+      }
+    ),
+    Boolean(state.openConferenceDialog) && /* @__PURE__ */ jsx3(ConferenceDialog, {}),
+    Boolean(state.openCallTransferDialog) && /* @__PURE__ */ jsx3(CallTransferDialog, { open: state.openCallTransferDialog }),
+    Boolean(openCallDisposition) && /* @__PURE__ */ jsx3(
+      EndCallDispositionDialog,
+      {
+        open: openCallDisposition,
+        setOpen: setOpenCallDisposition,
+        onSubmitDisposition: handleEndCall
+      }
+    ),
+    Boolean(openCallHistoryDialog) && /* @__PURE__ */ jsx3(
+      CallHistoryDialog,
+      {
+        open: openCallHistoryDialog,
+        setOpen: setOpenCallHistoryDialog
+      }
+    )
+  ] });
+}
+
+// call-control-sdk/lib/components/SDKProvider.tsx
+import { memo } from "react";
+import { jsx as jsx4 } from "react/jsx-runtime";
+var SDKProvider = memo(({ children }) => {
+  return /* @__PURE__ */ jsx4(ToastProvider, { children });
+});
+SDKProvider.displayName = "SDKProvider";
+
+// call-control-sdk/lib/components/callControlPanel.tsx
+import { jsx as jsx5 } from "react/jsx-runtime";
+var CallControlPanel = memo2(({ onDataChange }) => {
+  const handleDataChange = useCallback6(
+    (data) => {
+      try {
+        if (onDataChange && typeof onDataChange === "function") {
+          onDataChange(data);
+        }
+      } catch (error) {
+        console.error("Error in CallControlPanel data change handler:", error);
+      }
+    },
+    [onDataChange]
+  );
+  return /* @__PURE__ */ jsx5(SDKProvider, { children: /* @__PURE__ */ jsx5(CallControls, { onDataChange: handleDataChange }) });
+});
+CallControlPanel.displayName = "CallControlPanel";
+
+// call-control-sdk/index.ts
+async function initSDK({
+  apiKey,
+  tenantId,
+  agentId,
+  sdkConfig
+}) {
+  if (!apiKey || typeof apiKey !== "string" || apiKey.trim().length === 0) {
+    throw new Error(
+      "SDK initialization failed: API key is required and must be a non-empty string"
+    );
+  }
+  if (!tenantId || typeof tenantId !== "string" || tenantId.trim().length === 0) {
+    throw new Error(
+      "SDK initialization failed: Tenant ID is required and must be a non-empty string"
+    );
+  }
+  if (!agentId || typeof agentId !== "string" || agentId.trim().length === 0) {
+    throw new Error(
+      "SDK initialization failed: Agent ID is required and must be a non-empty string"
+    );
+  }
+  try {
+    const initResult = await eventTracker.init({
+      apiKey: apiKey.trim(),
+      tenantId: tenantId.trim(),
+      agentId: agentId.trim(),
+      baseUrl: BASE_URL
+    });
+    if (initResult) {
+      console.log("SDK initialized successfully");
+      sdkStateManager.initialize(
+        apiKey.trim(),
+        tenantId.trim(),
+        agentId.trim(),
+        sdkConfig,
+        initResult
+      );
+    } else {
+      console.error("SDK initialization failed: Event tracker initialization returned false");
+      sdkStateManager.setInitCheck();
+      throw new Error(
+        "SDK initialization failed: Unable to establish connection with the CTI system"
+      );
+    }
+  } catch (error) {
+    console.error("SDK initialization error:", error);
+    sdkStateManager.setInitCheck();
+    if (error instanceof Error) {
+      throw error;
+    } else {
+      throw new Error(`SDK initialization failed: ${String(error)}`);
+    }
+  }
+}
+function getSDKVersion() {
+  return "6.x.x";
+}
+function isSDKInitialized() {
+  return sdkStateManager.getState().isInitialized;
+}
+export {
+  CallControlPanel,
+  getSDKVersion,
+  initSDK,
+  isSDKInitialized,
+  useClickToCall,
+  useEndCall,
+  useGetAuthorizationToken,
+  useGetCallerData,
+  useLogout
+};
 //# sourceMappingURL=index.mjs.map