call-control-sdk 6.0.6 → 6.0.7

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/dist/index.mjs CHANGED
@@ -1,4 +1,4 @@
1
- var hs=Object.defineProperty,vs=Object.defineProperties;var Es=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Ts=Object.prototype.hasOwnProperty,Ss=Object.prototype.propertyIsEnumerable;var it=(t,o,e)=>o in t?hs(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Ts.call(o,e)&&it(t,e,o[e]);if(Qo)for(var e of Qo(o))Ss.call(o,e)&&it(t,e,o[e]);return t},F=(t,o)=>vs(t,Es(o));var ie=(t,o,e)=>it(t,typeof o!="symbol"?o+"":o,e);var lt=class{constructor(){ie(this,"state");ie(this,"listeners",[]);ie(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=F(l({},this.state),{agentId:e.agentId||"",process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}initialize(o,e,a){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");this.state.agentId=e,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},a),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var a;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(a=this.state.conferenceLine)==null?void 0:a.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},x=new lt;var rt=class{constructor(){ie(this,"config",null);ie(this,"ticketId",null);ie(this,"baseUrl","");ie(this,"eventQueue",[]);ie(this,"isOnline",!0);ie(this,"retryQueue",[]);ie(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw x.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let a={eventType:o,eventData:e,timestamp:Date.now()};if(this.eventQueue.push(a),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(a)}catch(i){console.warn("Failed to send event, will retry later:",i)}}async sendEvent(o){if(!(!this.config||!this.ticketId))try{let e=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:o.eventType,eventData:o.eventData})});if(!e.ok)throw new Error(`Failed to log event: ${e.status} ${e.statusText}`);let a=this.eventQueue.findIndex(i=>i.timestamp===o.timestamp);a>-1&&this.eventQueue.splice(a,1)}catch(e){console.error("Event logging failed:",e),this.retryQueue.push(()=>this.sendEvent(o))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let o=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!o.ok)throw new Error(`Failed to close ticket: ${o.status} ${o.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(o){throw console.error("Ticket close failed:",o),o}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let o=[...this.eventQueue];for(let a of o)await this.sendEvent(a);let e=[...this.retryQueue];this.retryQueue=[];for(let a of e)try{await a()}catch(i){console.error("Retry failed:",i)}}async makeRequest(o,e){var r;let a=`${this.baseUrl}${o}`,i=((r=this.config)==null?void 0:r.retryAttempts)||3;for(let c=1;c<=i;c++)try{return await fetch(a,e)}catch(m){if(c===i)throw m;let b=Math.min(1e3*Math.pow(2,c-1),1e4);await new Promise(f=>setTimeout(f,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var a;if(typeof window=="undefined"||!((a=this.config)!=null&&a.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var c;let r=i.target;(r.tagName==="BUTTON"||r.tagName==="A"||r.onclick||r.getAttribute("role")==="button"||r instanceof HTMLButtonElement&&r.type==="button")&&this.logEvent("click",{element:r.tagName,text:(c=r.textContent)==null?void 0:c.trim().substring(0,100),href:r.getAttribute("href"),id:r.id,className:r.className,role:r.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),o.forms!==!1&&document.addEventListener("submit",i=>{let r=i.target,c=new FormData(r),m={};c.forEach((b,f)=>{m[f]=b.toString()}),this.logEvent("formSubmission",{formId:r.id,action:r.action,method:r.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let i;document.addEventListener("input",r=>{let c=r.target;(c.tagName==="INPUT"||c.tagName==="TEXTAREA"||c.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:c.tagName,type:c.getAttribute("type"),name:c.getAttribute("name"),id:c.id,valueLength:((m=c.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var r;this.logEvent("unhandledRejection",{reason:(r=i.reason)==null?void 0:r.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,r=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:r.navigationStart,loadTime:r.loadEventEnd-r.navigationStart,domReady:r.domContentLoadedEventEnd-r.navigationStart,renderTime:r.loadEventEnd-r.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var e;this.flushTimer&&clearInterval(this.flushTimer);let o=((e=this.config)==null?void 0:e.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},o)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},ct=new rt;typeof window!="undefined"&&(window.EventTracker=ct);import{useCallback as Ns,useState as Ne}from"react";var Qe="10.10.102.42",H=`http://${Qe}:8095`,Ds=`ws://${Qe}:8095`,K={v1:"/api/v1"},I={LOGIN:`${H}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${K.v1}/cti/users`,PROCESS_LIST:`${H}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${K.v1}/users/get_sentiment_analysis`},Zo={WS:`${Ds}${K.v1}/cti/ws`};import Ls from"axios";var Is="12345",_s=6e4;function Rs(){return Is}function ws(){let t=Ls.create({baseURL:H,headers:{"Content-Type":"application/json",Accept:"application/json"},timeout:_s,withCredentials:!1});return t.interceptors.request.use(o=>{let e=Rs();return e&&o.headers&&(o.headers.Authorization=`Bearer ${e}`),o.metadata={startTime:new Date().getTime()},o},o=>(console.error("Request interceptor error:",o),Promise.reject(o))),t.interceptors.response.use(o=>{var i;let e=new Date().getTime(),a=(i=o.config.metadata)==null?void 0:i.startTime;return a&&console.log(`Request to ${o.config.url} took ${e-a}ms`),o},async o=>{var a;let e=o.config;return((a=o.response)==null?void 0:a.status)===401&&!e._retry&&(e._retry=!0,console.warn("Unauthorized request, attempting retry...")),o.response||(console.error("Network error:",o.message),o.message="Network error: Please check your internet connection"),o.response&&o.response.status>=500&&(console.error("Server error:",o.response.status,o.response.data),o.message="Server error: Please try again later"),Promise.reject(o)}),t}var ks=ws(),Z=ks;var As=()=>{let[t,o]=Ne(!1),[e,a]=Ne(!1),[i,r]=Ne(!1),[c,m]=Ne(null),[b,f]=Ne(null);return{logout:Ns(async()=>{var C;let p=JSON.parse((C=localStorage.getItem("call-control-sdk-state"))!=null?C:"");o(!0);let u={action:"LOGOUTUSER",userId:p.agentId||""};return Z.post(I.LOGOUT,u).then(g=>(x.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),f(g==null?void 0:g.data),a(!0),g==null?void 0:g.data)).catch(g=>{var h;return r(!0),m(g),(h=g==null?void 0:g.response)==null?void 0:h.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:b}};import{useCallback as Ps,useState as Ae}from"react";var Os=()=>{let[t,o]=Ae(!1),[e,a]=Ae(!1),[i,r]=Ae(!1),[c,m]=Ae(null),[b,f]=Ae(null);return{handleEndCall:Ps(async p=>{var g,h,R,O,M,A,$,Q,q,w,v,T,ee,oe,L;let u=JSON.parse((g=localStorage.getItem("call-control-sdk-state"))!=null?g:"");o(!0);let C={action:"ENDCALL",userId:u==null?void 0:u.agentId,processid:(O=(R=(h=u==null?void 0:u.process)==null?void 0:h.process_id)==null?void 0:R.toString())!=null?O:"",process_name:(A=(M=u==null?void 0:u.process)==null?void 0:M.process_name)!=null?A:"",callreferenceid:(Q=($=u==null?void 0:u.callData)==null?void 0:$.convox_id)!=null?Q:"",mobile_number:(w=(q=u==null?void 0:u.callData)==null?void 0:q.phone_number)!=null?w:"",disposition:(v=p==null?void 0:p.disposition)!=null?v:"RES",set_followUp:(T=p==null?void 0:p.followUp)!=null?T:"N",callback_date:(ee=p==null?void 0:p.callbackDate)!=null?ee:"",callback_hrs:(oe=p==null?void 0:p.callbackHrs)!=null?oe:"",callback_mins:(L=p==null?void 0:p.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return Z.post(I.END_CALL,C).then(E=>(x.endCall(),f(E==null?void 0:E.data),a(!0),E==null?void 0:E.data)).catch(E=>{var k;return r(!0),m(E),(k=E==null?void 0:E.response)==null?void 0:k.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:b}};import{useCallback as Us,useState as Pe}from"react";var Ms=()=>{let[t,o]=Pe(!1),[e,a]=Pe(!1),[i,r]=Pe(!1),[c,m]=Pe(null),[b,f]=Pe(null);return{handleStartCall:Us(async p=>{var C,g,h,R,O,M,A,$,Q;let u=JSON.parse((C=localStorage.getItem("call-control-sdk-state"))!=null?C:"");if(o(!0),((g=u==null?void 0:u.callData)==null?void 0:g.status)==="IDLE"){let q={action:"CALL",userId:u==null?void 0:u.agentId,phone_number:p==null?void 0:p.mobileNumber};return Z.post(I.CLICK_TO_CALL,q).then(w=>(f(w==null?void 0:w.data),a(!0),w==null?void 0:w.data)).catch(w=>{var v;return r(!0),m(w),(v=w==null?void 0:w.response)==null?void 0:v.data}).finally(()=>{o(!1)})}else if(((h=u==null?void 0:u.callData)==null?void 0:h.status)==="ONCALL"){let q=(O=(R=u==null?void 0:u.conferenceLine)==null?void 0:R.filter(v=>v.line!==1))==null?void 0:O.find(v=>v.status==="IDLE"&&!(v!=null&&v.isCallStart)),w={action:"EXTERNAL_CONFERENCE",operation:`CALL${q.line}`,line_used:String(q.line),thirdparty_no:p==null?void 0:p.mobileNumber,userid:(A=(M=u.callData)==null?void 0:M.agent_id)!=null?A:"",process:(Q=($=u.callData)==null?void 0:$.process_name)!=null?Q:""};return Z.post(I.CONFERENCE_CALL,w).then(v=>(f(v==null?void 0:v.data),a(!0),x.setConferenceLine(F(l({},q),{isCallStart:!0,status:"ONCALL",phone:p==null?void 0:p.mobileNumber})),x.setOpenConferenceDialog(!0),v==null?void 0:v.data)).catch(v=>{var T;return r(!0),m(v),(T=v==null?void 0:v.response)==null?void 0:T.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:i,error:c,data:b}};import{memo as Pn,useCallback as On}from"react";import{CallEnd as pn,Close as un,DragIndicator as us,Group as gn,KeyboardArrowDown as fn,Layers as mn,Mic as xn,MicOff as Cn,Pause as yn,Pending as bn,Phone as hn,PlayArrow as vn,SupportAgent as 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0:$t.toUpperCase())==="MISSED"?"outlined":"contained",onClick:n=>{var y,U,se,ne;(((U=(y=e.callData)==null?void 0:y.status)==null?void 0:U.toUpperCase())==="BREAK"||((ne=(se=e.callData)==null?void 0:se.status)==null?void 0:ne.toUpperCase())==="MISSED")&&(n.stopPropagation(),Ye())},classes:{root:((qt=(zt=e.callData)==null?void 0:zt.status)==null?void 0:qt.toUpperCase())==="BREAK"||((Kt=(Ft=e.callData)==null?void 0:Ft.status)==null?void 0:Kt.toUpperCase())==="MISSED"?"outlined":"enabled"},sx:l({},((Gt=(Wt=e.callData)==null?void 0:Wt.status)==null?void 0:Gt.toUpperCase())==="BREAK"||((Yt=(jt=e.callData)==null?void 0:jt.status)==null?void 0:Yt.toUpperCase())==="MISSED"?c:r),disabled:Le,children:d(En,{})})}),d(he,{title:e.isHolding?"Resume":"Hold",children:d(Se,{variant:e.isHolding&&((Jt=(Xt=e.callData)==null?void 0:Xt.status)==null?void 0:Jt.toUpperCase())==="ONCALL"?"contained":"outlined",onClick:n=>{n.stopPropagation(),Je()},sx:e.isHolding&&((Qt=(Vt=e.callData)==null?void 0:Vt.status)==null?void 0:Qt.toUpperCase())==="ONCALL"?l({},r):((eo=(Zt=e.callData)==null?void 0:Zt.status)==null?void 0:eo.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((oo=(to=e.callData)==null?void 0:to.status)==null?void 0:oo.toUpperCase())!=="ONCALL"&&!e.isHolding||j,children:j?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):e.isHolding?d(vn,{}):d(yn,{})})}),d(he,{title:e.isMuted?"Unmute":"Mute",children:d(Se,{variant:e.isMuted&&((no=(so=e.callData)==null?void 0:so.status)==null?void 0:no.toUpperCase())==="ONCALL"?"contained":"outlined",onClick:n=>{n.stopPropagation(),Ve()},sx:e.isMuted&&((io=(ao=e.callData)==null?void 0:ao.status)==null?void 0:io.toUpperCase())==="ONCALL"?l({},r):((ro=(lo=e.callData)==null?void 0:lo.status)==null?void 0:ro.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((po=(co=e.callData)==null?void 0:co.status)==null?void 0:po.toUpperCase())!=="ONCALL"&&!e.isMuted||De,children:De?d(Be,{size:"20px",sx:{color:o.palette.primary.main}}):e.isMuted?d(Cn,{}):d(xn,{})})}),!((uo=e.sdkConfig)!=null&&uo.disableCallTransferButton)&&d(he,{title:"Transfer Call",children:d(Se,{variant:e.openCallTransferDialog?"contained":"outlined",onClick:n=>{var y,U;((U=(y=e.callData)==null?void 0:y.status)==null?void 0:U.toUpperCase())==="ONCALL"&&(n.stopPropagation(),x.setOpenCallTransferDialog(!0))},sx:e.openCallTransferDialog?l({},r):((fo=(go=e.callData)==null?void 0:go.status)==null?void 0:fo.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((xo=(mo=e.callData)==null?void 0:mo.status)==null?void 0:xo.toUpperCase())!=="ONCALL",children:d(Tn,{})})}),!((Co=e.sdkConfig)!=null&&Co.disableConferenceButton)&&d(he,{title:"Conference Call",children:d(Se,{variant:e.openConferenceDialog?"contained":"outlined",onClick:n=>{var y,U;((U=(y=e.callData)==null?void 0:y.status)==null?void 0:U.toUpperCase())==="ONCALL"&&(n.stopPropagation(),x.setOpenConferenceDialog(!0))},sx:e.openConferenceDialog?l({},r):((bo=(yo=e.callData)==null?void 0:yo.status)==null?void 0:bo.toUpperCase())==="ONCALL"?l({},c):l({},i),disabled:((vo=(ho=e.callData)==null?void 0:ho.status)==null?void 0:vo.toUpperCase())!=="ONCALL",children:d(gn,{})})}),!((Eo=e.sdkConfig)!=null&&Eo.disableEndCallButton)&&d(he,{title:"End Call",children:d(Se,{variant:((So=(To=e.callData)==null?void 0:To.status)==null?void 0:So.toUpperCase())==="ONCALL"||((Lo=(Do=e.callData)==null?void 0:Do.status)==null?void 0:Lo.toUpperCase())==="RINGING"||((_o=(Io=e.callData)==null?void 0:Io.status)==null?void 0:_o.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:n=>{var y,U,se,ne,de,fe;(((U=(y=e.callData)==null?void 0:y.status)==null?void 0:U.toUpperCase())==="ONCALL"||((ne=(se=e.callData)==null?void 0:se.status)==null?void 0:ne.toUpperCase())==="RINGING"||((fe=(de=e.callData)==null?void 0:de.status)==null?void 0:fe.toUpperCase())==="WRAPUP")&&(n.stopPropagation(),O(!0))},sx:((wo=(Ro=e.callData)==null?void 0:Ro.status)==null?void 0:wo.toUpperCase())==="ONCALL"||((No=(ko=e.callData)==null?void 0:ko.status)==null?void 0:No.toUpperCase())==="RINGING"||((Po=(Ao=e.callData)==null?void 0:Ao.status)==null?void 0:Po.toUpperCase())==="WRAPUP"?F(l({},r),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):F(l({},i),{minWidth:"60px !important"}),disabled:((Uo=(Oo=e.callData)==null?void 0:Oo.status)==null?void 0:Uo.toUpperCase())!=="ONCALL"&&((Bo=(Mo=e.callData)==null?void 0:Mo.status)==null?void 0:Bo.toUpperCase())!=="RINGING"&&(($o=(Ho=e.callData)==null?void 0:Ho.status)==null?void 0:$o.toUpperCase())!=="WRAPUP"||Ie,children:Ie?d(Be,{size:"20px",color:"error"}):d(pn,{})})})]})]})})})}),d(gs,{in:!0,timeout:300,children:ge(ms,{ref:X,elevation:Y?4:1,sx:{position:"absolute",left:B.x,top:B.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:N&&!((zo=e.sdkConfig)!=null&&zo.disableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[ge(re,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:_,onTouchStart:D,children:[d(us,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",d(at,{onClick:()=>p(!1),children:d(un,{})})]}),d(re,{children:d("iframe",{src:`https://${Qe}/ConVoxCCS/iframe?agent_id=${e.agentId}&process_id=${(qo=e.process)==null?void 0:qo.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})})]})}),d(gt,{anchorEl:g,open:!!g,onClose:Ge,onClick:n=>n.stopPropagation(),sx:{zIndex:99999},children:ge(re,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[d(Ln,{size:"small",value:v,placeholder:"Enter Mobile No.",onChange:n=>{T(n.target.value)}}),d(at,{color:"info",onClick:()=>{Xe(v)},children:J?d(Be,{size:"20px",sx:{color:o.palette.success.main}}):d(hn,{color:"success"})})]})}),ge(gt,{anchorEl:u,open:!!u,onClose:je,onClick:n=>n.stopPropagation(),sx:{zIndex:99999},children:[d(fs,{onClick:()=>Re("Lunch"),children:"- Lunch"}),d(fs,{onClick:()=>Re("Tea"),children:"- Tea"})]}),d(gt,{anchorEl:b,open:!!b,onClose:Ke,onClick:n=>n.stopPropagation(),sx:{zIndex:99999},children:ge(re,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[d(nt,{icon:d(mn,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),d(nt,{icon:d(bn,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(nt,{icon:d(Sn,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!e.openConferenceDialog&&d(ls,{}),!!e.openCallTransferDialog&&d(rs,{open:e.openCallTransferDialog}),!!R&&d(cs,{open:R,setOpen:O,onSubmitDisposition:ye}),!!$&&d(ps,{open:$,setOpen:Q})]})}import{memo as Nn}from"react";import{jsx as An}from"react/jsx-runtime";var ft=Nn(({children:t})=>An(ss,{children:t}));ft.displayName="SDKProvider";import{jsx as ys}from"react/jsx-runtime";var bs=Pn(({onDataChange:t})=>{let o=On(e=>{try{t&&typeof t=="function"&&t(e)}catch(a){console.error("Error in CallControlPanel data change handler:",a)}},[t]);return ys(ft,{children:ys(Cs,{onDataChange:o})})});bs.displayName="CallControlPanel";async function Di({apiKey:t,tenantId:o,agentId:e,sdkConfig:a}){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("SDK initialization failed: API key is required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{if(await ct.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:H}))console.log("SDK initialized successfully"),x.initialize(t.trim(),e.trim(),a);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),x.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),x.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function Li(){return"5.4.8"}function Ii(){return x.getState().isInitialized}export{bs as CallControlPanel,Li as getSDKVersion,Di as initSDK,Ii as isSDKInitialized,Ms as useClickToCall,Os as useEndCall,As as useLogout};
1
+ var hs=Object.defineProperty,vs=Object.defineProperties;var Es=Object.getOwnPropertyDescriptors;var Qo=Object.getOwnPropertySymbols;var Ts=Object.prototype.hasOwnProperty,Ss=Object.prototype.propertyIsEnumerable;var it=(t,o,e)=>o in t?hs(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Ts.call(o,e)&&it(t,e,o[e]);if(Qo)for(var e of Qo(o))Ss.call(o,e)&&it(t,e,o[e]);return t},F=(t,o)=>vs(t,Es(o));var ie=(t,o,e)=>it(t,typeof o!="symbol"?o+"":o,e);var lt=class{constructor(){ie(this,"state");ie(this,"listeners",[]);ie(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{process:null,agentId:"",openConferenceDialog:!1,openCallTransferDialog:!1,isInitialized:!1,sdkConfig:{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=F(l({},this.state),{agentId:e.agentId||"",process:e.process||null,openConferenceDialog:(e==null?void 0:e.openConferenceDialog)||!1,openCallTransferDialog:(e==null?void 0:e.openCallTransferDialog)||!1,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,openConferenceDialog:this.state.openConferenceDialog,openCallTransferDialog:this.state.openCallTransferDialog,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}initialize(o,e,a){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");this.state.agentId=e,this.state.openConferenceDialog=!1,this.state.openCallTransferDialog=!1,this.state.sdkConfig=l({disableEndCallButton:!1,disabledDialButton:!1,disableCallTransferButton:!1,isDraggable:!0,disableSoftPhone:!1,disableConferenceButton:!1,disabled:{},enabled:{},outlined:{}},a),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}setOpenConferenceDialog(o){this.state.openConferenceDialog=o,this.saveToStorage(),this.notifyListeners()}setOpenCallTransferDialog(o){this.state.openCallTransferDialog=o,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}updateConferenceData(o){this.state.conferenceLine=[...o],this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var a;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(a=this.state.conferenceLine)==null?void 0:a.map(i=>i.line===o.line?o:i);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},x=new lt;var rt=class{constructor(){ie(this,"config",null);ie(this,"ticketId",null);ie(this,"baseUrl","");ie(this,"eventQueue",[]);ie(this,"isOnline",!0);ie(this,"retryQueue",[]);ie(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw x.setInitCheck(),new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let a={eventType:o,eventData:e,timestamp:Date.now()};if(this.eventQueue.push(a),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(a)}catch(i){console.warn("Failed to send event, will retry later:",i)}}async sendEvent(o){if(!(!this.config||!this.ticketId))try{let e=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:o.eventType,eventData:o.eventData})});if(!e.ok)throw new Error(`Failed to log event: ${e.status} ${e.statusText}`);let a=this.eventQueue.findIndex(i=>i.timestamp===o.timestamp);a>-1&&this.eventQueue.splice(a,1)}catch(e){console.error("Event logging failed:",e),this.retryQueue.push(()=>this.sendEvent(o))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let o=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!o.ok)throw new Error(`Failed to close ticket: ${o.status} ${o.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(o){throw console.error("Ticket close failed:",o),o}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let o=[...this.eventQueue];for(let a of o)await this.sendEvent(a);let e=[...this.retryQueue];this.retryQueue=[];for(let a of e)try{await a()}catch(i){console.error("Retry failed:",i)}}async makeRequest(o,e){var r;let a=`${this.baseUrl}${o}`,i=((r=this.config)==null?void 0:r.retryAttempts)||3;for(let c=1;c<=i;c++)try{return await fetch(a,e)}catch(m){if(c===i)throw m;let b=Math.min(1e3*Math.pow(2,c-1),1e4);await new Promise(f=>setTimeout(f,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var a;if(typeof window=="undefined"||!((a=this.config)!=null&&a.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(i=>console.warn("Failed to track page visit:",i)),o.clicks!==!1&&document.addEventListener("click",i=>{var c;let r=i.target;(r.tagName==="BUTTON"||r.tagName==="A"||r.onclick||r.getAttribute("role")==="button"||r instanceof HTMLButtonElement&&r.type==="button")&&this.logEvent("click",{element:r.tagName,text:(c=r.textContent)==null?void 0:c.trim().substring(0,100),href:r.getAttribute("href"),id:r.id,className:r.className,role:r.getAttribute("role"),position:{x:i.clientX,y:i.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),o.forms!==!1&&document.addEventListener("submit",i=>{let r=i.target,c=new FormData(r),m={};c.forEach((b,f)=>{m[f]=b.toString()}),this.logEvent("formSubmission",{formId:r.id,action:r.action,method:r.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let i;document.addEventListener("input",r=>{let c=r.target;(c.tagName==="INPUT"||c.tagName==="TEXTAREA"||c.tagName==="SELECT")&&(clearTimeout(i),i=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:c.tagName,type:c.getAttribute("type"),name:c.getAttribute("name"),id:c.id,valueLength:((m=c.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let i=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:i,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",i=>{this.logEvent("jsError",{message:i.message,filename:i.filename,lineno:i.lineno,colno:i.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",i=>{var r;this.logEvent("unhandledRejection",{reason:(r=i.reason)==null?void 0:r.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let i=window.performance.navigation,r=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:r.navigationStart,loadTime:r.loadEventEnd-r.navigationStart,domReady:r.domContentLoadedEventEnd-r.navigationStart,renderTime:r.loadEventEnd-r.domContentLoadedEventEnd,navigationType:i.type,redirectCount:i.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var e;this.flushTimer&&clearInterval(this.flushTimer);let o=((e=this.config)==null?void 0:e.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},o)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},ct=new rt;typeof window!="undefined"&&(window.EventTracker=ct);import{useCallback as Ns,useState as Ne}from"react";var Qe="10.10.102.42",H=`http://${Qe}:8095`,Ds=`ws://${Qe}:8095`,K={v1:"/api/v1"},I={LOGIN:`${H}${K.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${K.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${K.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${K.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${K.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${K.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${K.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${K.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${K.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${K.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${K.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${K.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${K.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${K.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${K.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${K.v1}/cti/users`,PROCESS_LIST:`${H}${K.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${K.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${K.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${K.v1}/users/get_sentiment_analysis`},Zo={WS:`${Ds}${K.v1}/cti/ws`};import 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required and must be a non-empty string");if(!o||typeof o!="string"||o.trim().length===0)throw new Error("SDK initialization failed: Tenant ID is required and must be a non-empty string");if(!e||typeof e!="string"||e.trim().length===0)throw new Error("SDK initialization failed: Agent ID is required and must be a non-empty string");try{if(await ct.init({apiKey:t.trim(),tenantId:o.trim(),agentId:e.trim(),baseUrl:H}))console.log("SDK initialized successfully"),x.initialize(t.trim(),e.trim(),a);else throw console.error("SDK initialization failed: Event tracker initialization returned false"),x.setInitCheck(),new Error("SDK initialization failed: Unable to establish connection with the CTI system")}catch(i){throw console.error("SDK initialization error:",i),x.setInitCheck(),i instanceof Error?i:new Error(`SDK initialization failed: ${String(i)}`)}}function Di(){return"6.x.x"}function Li(){return x.getState().isInitialized}export{bs as CallControlPanel,Di as getSDKVersion,Si as initSDK,Li as isSDKInitialized,Ms as useClickToCall,Os as useEndCall,As as useLogout};
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  /**
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  * =============================================================================
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  * 📋 FILE SUMMARY & COMPONENT OVERVIEW