call-control-sdk 5.4.1 → 5.4.3

package/dist/index.mjs

@@ -1,2 +1,2 @@
-var xs=Object.defineProperty,Cs=Object.defineProperties;var hs=Object.getOwnPropertyDescriptors;var Wo=Object.getOwnPropertySymbols;var ys=Object.prototype.hasOwnProperty,bs=Object.prototype.propertyIsEnumerable;var st=(t,o,e)=>o in t?xs(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))ys.call(o,e)&&st(t,e,o[e]);if(Wo)for(var e of Wo(o))bs.call(o,e)&&st(t,e,o[e]);return t},X=(t,o)=>Cs(t,hs(o));var ne=(t,o,e)=>st(t,typeof o!="symbol"?o+"":o,e);var nt=class{constructor(){ne(this,"config",null);ne(this,"ticketId",null);ne(this,"baseUrl","");ne(this,"eventQueue",[]);ne(this,"isOnline",!0);ne(this,"retryQueue",[]);ne(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let n={eventType:o,eventData:e,timestamp:Date.now()};if(this.eventQueue.push(n),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(n)}catch(r){console.warn("Failed to send event, will retry later:",r)}}async sendEvent(o){if(!(!this.config||!this.ticketId))try{let e=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:o.eventType,eventData:o.eventData})});if(!e.ok)throw new Error(`Failed to log event: ${e.status} ${e.statusText}`);let n=this.eventQueue.findIndex(r=>r.timestamp===o.timestamp);n>-1&&this.eventQueue.splice(n,1)}catch(e){console.error("Event logging failed:",e),this.retryQueue.push(()=>this.sendEvent(o))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let o=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!o.ok)throw new Error(`Failed to close ticket: ${o.status} ${o.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(o){throw console.error("Ticket close failed:",o),o}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let o=[...this.eventQueue];for(let n of o)await this.sendEvent(n);let e=[...this.retryQueue];this.retryQueue=[];for(let n of e)try{await n()}catch(r){console.error("Retry failed:",r)}}async makeRequest(o,e){var c;let n=`${this.baseUrl}${o}`,r=((c=this.config)==null?void 0:c.retryAttempts)||3;for(let p=1;p<=r;p++)try{return await fetch(n,e)}catch(m){if(p===r)throw m;let b=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var n;if(typeof window=="undefined"||!((n=this.config)!=null&&n.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(r=>console.warn("Failed to track page visit:",r)),o.clicks!==!1&&document.addEventListener("click",r=>{var p;let c=r.target;(c.tagName==="BUTTON"||c.tagName==="A"||c.onclick||c.getAttribute("role")==="button"||c instanceof HTMLButtonElement&&c.type==="button")&&this.logEvent("click",{element:c.tagName,text:(p=c.textContent)==null?void 0:p.trim().substring(0,100),href:c.getAttribute("href"),id:c.id,className:c.className,role:c.getAttribute("role"),position:{x:r.clientX,y:r.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),o.forms!==!1&&document.addEventListener("submit",r=>{let c=r.target,p=new FormData(c),m={};p.forEach((b,u)=>{m[u]=b.toString()}),this.logEvent("formSubmission",{formId:c.id,action:c.action,method:c.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),o.inputs!==!1){let r;document.addEventListener("input",c=>{let p=c.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(r),r=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((m=p.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let r=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:r,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",r=>{this.logEvent("jsError",{message:r.message,filename:r.filename,lineno:r.lineno,colno:r.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",r=>{var c;this.logEvent("unhandledRejection",{reason:(c=r.reason)==null?void 0:c.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let r=window.performance.navigation,c=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:c.navigationStart,loadTime:c.loadEventEnd-c.navigationStart,domReady:c.domContentLoadedEventEnd-c.navigationStart,renderTime:c.loadEventEnd-c.domContentLoadedEventEnd,navigationType:r.type,redirectCount:r.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var e;this.flushTimer&&clearInterval(this.flushTimer);let o=((e=this.config)==null?void 0:e.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},o)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},at=new nt;typeof window!="undefined"&&(window.EventTracker=at);var it=class{constructor(){ne(this,"state");ne(this,"listeners",[]);ne(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,sdkConfig:{showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=X(l({},this.state),{apiKey:e.apiKey||"",agentId:e.agentId||"",process:e.process||null,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}initialize(o,e,n){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");this.state.apiKey=o,this.state.agentId=e,this.state.sdkConfig=l({showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},n),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var n;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(n=this.state.conferenceLine)==null?void 0:n.map(r=>r.line===o.line?o:r);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},E=new it;import{useCallback as Ts,useState as Re}from"react";var Je="10.10.102.42",U=`http://${Je}:8095`,vs=`ws://${Je}:8095`,z={v1:"/api/v1"},k={LOGIN:`${U}${z.v1}/cti/login?provider=convox`,READY_AGENT:`${U}${z.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${U}${z.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${U}${z.v1}/cti/calls?provider=convox`,HOLD_CALL:`${U}${z.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${U}${z.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${U}${z.v1}/cti/unmute-call?provider=convox`,END_CALL:`${U}${z.v1}/cti/calls/end?provider=convox`,LOGOUT:`${U}${z.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${U}${z.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${U}${z.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${U}${z.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${U}${z.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${U}${z.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${U}${z.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${U}${z.v1}/cti/users`,PROCESS_LIST:`${U}${z.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${U}${z.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${U}${z.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${U}${z.v1}/users/get_sentiment_analysis`},Ko={WS:`${vs}${z.v1}/cti/ws`};import Ss from"axios";var Es="12345",lt=Ss.create({baseURL:U,headers:{"Content-Type":"application/json",Authorization:Es},timeout:1e4});lt.interceptors.request.use(t=>{let o="12345";return o&&t.headers&&(t.headers.Authorization=`Bearer ${o}`),t},t=>Promise.reject(t instanceof Error?t:new Error(String(t))));lt.interceptors.response.use(t=>t,async t=>{var e;let o=t.config;return((e=t.response)==null?void 0:e.status)===401&&!o._retry&&(o._retry=!0),Promise.reject(t instanceof Error?t:new Error(String(t)))});var Z=lt;var Ls=()=>{let[t,o]=Re(!1),[e,n]=Re(!1),[r,c]=Re(!1),[p,m]=Re(null),[b,u]=Re(null);return{logout:Ts(async()=>{var C;let g=JSON.parse((C=localStorage.getItem("call-control-sdk-state"))!=null?C:"");o(!0);let i={action:"LOGOUTUSER",userId:g.agentId||""};return Z.post(k.LOGOUT,i).then(x=>(E.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),u(x==null?void 0:x.data),n(!0),x==null?void 0:x.data)).catch(x=>{var v;return c(!0),m(x),(v=x==null?void 0:x.response)==null?void 0:v.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:r,error:p,data:b}},Ds=Ls;import{useCallback as Is,useState as ke}from"react";var _s=()=>{let[t,o]=ke(!1),[e,n]=ke(!1),[r,c]=ke(!1),[p,m]=ke(null),[b,u]=ke(null);return{handleEndCall:Is(async g=>{var x,v,P,N,w,D,O,Q,M,I,f,H,te,oe,L;let i=JSON.parse((x=localStorage.getItem("call-control-sdk-state"))!=null?x:"");o(!0);let C={action:"ENDCALL",userId:i==null?void 0:i.agentId,processid:(N=(P=(v=i==null?void 0:i.process)==null?void 0:v.process_id)==null?void 0:P.toString())!=null?N:"",process_name:(D=(w=i==null?void 0:i.process)==null?void 0:w.process_name)!=null?D:"",callreferenceid:(Q=(O=i==null?void 0:i.callData)==null?void 0:O.convox_id)!=null?Q:"",mobile_number:(I=(M=i==null?void 0:i.callData)==null?void 0:M.phone_number)!=null?I:"",disposition:(f=g==null?void 0:g.disposition)!=null?f:"RES",set_followUp:(H=g==null?void 0:g.followUp)!=null?H:"N",callback_date:(te=g==null?void 0:g.callbackDate)!=null?te:"",callback_hrs:(oe=g==null?void 0:g.callbackHrs)!=null?oe:"",callback_mins:(L=g==null?void 0:g.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return Z.post(k.END_CALL,C).then(y=>(E.endCall(),u(y==null?void 0:y.data),n(!0),y==null?void 0:y.data)).catch(y=>{var R;return c(!0),m(y),(R=y==null?void 0:y.response)==null?void 0:R.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:r,error:p,data:b}};import{useCallback as ws,useState as Ne}from"react";var Rs=()=>{let[t,o]=Ne(!1),[e,n]=Ne(!1),[r,c]=Ne(!1),[p,m]=Ne(null),[b,u]=Ne(null);return{handleStartCall:ws(async g=>{var C,x,v,P,N,w,D,O,Q;let i=JSON.parse((C=localStorage.getItem("call-control-sdk-state"))!=null?C:"");if(o(!0),((x=i==null?void 0:i.callData)==null?void 0:x.status)==="IDLE"){let M={action:"CALL",userId:i==null?void 0:i.agentId,phone_number:g==null?void 0:g.mobileNumber};return Z.post(k.CLICK_TO_CALL,M).then(I=>(u(I==null?void 0:I.data),n(!0),I==null?void 0:I.data)).catch(I=>{var f;return c(!0),m(I),(f=I==null?void 0:I.response)==null?void 0:f.data}).finally(()=>{o(!1)})}else if(((v=i==null?void 0:i.callData)==null?void 0:v.status)==="ONCALL"){let M=(N=(P=i==null?void 0:i.conferenceLine)==null?void 0:P.filter(f=>f.line!==1))==null?void 0:N.find(f=>f.status==="IDLE"&&!(f!=null&&f.isCallStart)),I={action:"EXTERNAL_CONFERENCE",operation:`CALL${M.line}`,line_used:String(M.line),thirdparty_no:g==null?void 0:g.mobileNumber,userid:(D=(w=i.callData)==null?void 0:w.agent_id)!=null?D:"",process:(Q=(O=i.callData)==null?void 0:O.process_name)!=null?Q:""};return Z.post(k.CONFERENCE_CALL,I).then(f=>(u(f==null?void 0:f.data),n(!0),E.setConferenceLine(X(l({},M),{isCallStart:!0,status:"ONCALL",phone:g==null?void 0:g.mobileNumber})),f==null?void 0:f.data)).catch(f=>{var H;return c(!0),m(f),(H=f==null?void 0:f.response)==null?void 0:H.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:r,error:p,data:b}};import{ArrowDropDown as on,CallEnd as sn,Close as nn,DragIndicator as ns,Group as an,Layers as ln,Mic as rn,MicOff as cn,Pause as dn,Pending as pn,Phone as un,PlayArrow as gn,SupportAgent as fn,TransferWithinAStation as mn,Upcoming as xn,WifiCalling3 as Cn}from"@mui/icons-material";import{Box as ue,Button as Ee,Chip as gt,CircularProgress as Me,Fade as as,IconButton as tt,Menu as ft,MenuItem as is,Paper as ls,TextField as hn,Tooltip as he,Typography as rs,useTheme as yn}from"@mui/material";import{useCallback as bn,useEffect as ot,useRef as vn,useState as re}from"react";import{useCallback as Ve,useRef as rt,useState as Go}from"react";function ct(t,o){let[e,n]=Go(t),[r,c]=Go(!1),p=rt(),m=rt({x:0,y:0}),b=rt({x:0,y:0}),u=Ve(C=>{let x=p.current;if(!x)return;let v=x.getBoundingClientRect(),P=window.innerWidth,N=window.innerHeight,w={x:Math.max(0,Math.min(C.x,P-v.width)),y:Math.max(0,Math.min(C.y,N-v.height))};n(w),o==null||o(w)},[o]),h=Ve((C,x)=>{c(!0),m.current={x:C,y:x},b.current=e;let v=(D,O)=>{let 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As,useContext as Ps,useState as dt}from"react";import{Snackbar as Os,Alert as Us}from"@mui/material";import{jsx as Yo,jsxs as Ms}from"react/jsx-runtime";var jo=As(void 0),Ae=()=>{let t=Ps(jo);if(!t)throw new Error("useToast must be used inside ToastProvider");return t},Xo=({children:t})=>{let[o,e]=dt(!1),[n,r]=dt(""),[c,p]=dt("info"),m=(b,u="info")=>{r(b),p(u),e(!0)};return Ms(jo.Provider,{value:{showToast:m},children:[t,Yo(Os,{open:o,color:c,autoHideDuration:3e3,onClose:()=>e(!1),anchorOrigin:{vertical:"top",horizontal:"right"},children:Yo(Us,{variant:"filled",severity:c,onClose:()=>e(!1),sx:{width:"100%"},children:n})})]})};var $s={isLoading:!1,isSuccess:!1,isError:!1,error:null,data:null},zs=(t,o)=>{if(o.type==="isLoading")return X(l({},t),{isLoading:o.payload});if(o.type==="isSuccess")return X(l({},t),{isSuccess:!0,data:o.payload});if(o.type==="isError")return 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",d(tt,{onClick:()=>h(!1),children:d(nn,{})})]}),d("iframe",{src:`https://${Je}/ConVoxCCS/iframe?agent_id=${e.agentId}&process_id=${(Po=e.process)==null?void 0:Po.process_id}`,height:380,width:420,allow:"camera; microphone; autoplay",style:{border:"none"}})]})}),d(ft,{anchorEl:C,open:!!C,onClose:Ye,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:pe(ue,{sx:{all:"unset",padding:"10px","&hover":{backgroundColor:"white"}},children:[d(hn,{size:"small",value:H,placeholder:"Enter Mobile No.",onChange:a=>{te(a.target.value)}}),d(tt,{color:"info",onClick:()=>{us(H)},children:ce?d(Me,{size:"20px",sx:{color:o.palette.success.main}}):d(un,{color:"success"})})]})}),pe(ft,{anchorEl:g,open:!!g,onClose:Xe,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:[d(is,{onClick:()=>mt("Lunch"),children:"- Lunch"}),d(is,{onClick:()=>mt("Tea"),children:"- Tea"})]}),d(ft,{anchorEl:m,open:!!m,onClose:Ke,onClick:a=>a.stopPropagation(),sx:{zIndex:99999},children:pe(ue,{sx:{display:"flex",justifyContent:"flex-start",flexDirection:"column",padding:"0px 10px","&hover":{backgroundColor:"white"}},children:[d(gt,{icon:d(ln,{color:"secondary"}),variant:"outlined",label:"Waiting - 25",sx:{margin:"4px 2px"}}),d(gt,{icon:d(pn,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(gt,{icon:d(xn,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!v&&d(es,{open:v,setOpen:P}),!!N&&d(ts,{open:N,setOpen:w}),!!D&&d(os,{open:D,setOpen:O,onSubmitDisposition:ms}),!!I&&d(ss,{open:I,setOpen:f})]})}import{jsx as En}from"react/jsx-runtime";var ds=({children:t})=>En(Xo,{children:t});import{jsx as ps}from"react/jsx-runtime";function Tn({onDataChange:t}){return ps(ds,{children:ps(cs,{onDataChange:t})})}function ni({apiKey:t,tenantId:o,agentId:e,sdkConfig:n}){E.initialize(t,e,n),at.init({apiKey:t,tenantId:o,agentId:e,baseUrl:U}).then(r=>{console.log(r?"SDK initialized successfully":"SDK initialization failed")})}export{Tn as CallControlPanel,ni as initSDK,Rs as useClickToCall,_s as useEndCall,Ds as useLogout};
+var Es=Object.defineProperty,Ts=Object.defineProperties;var Ls=Object.getOwnPropertyDescriptors;var Jo=Object.getOwnPropertySymbols;var Ds=Object.prototype.hasOwnProperty,Is=Object.prototype.propertyIsEnumerable;var nt=(t,o,e)=>o in t?Es(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,l=(t,o)=>{for(var e in o||(o={}))Ds.call(o,e)&&nt(t,e,o[e]);if(Jo)for(var e of Jo(o))Is.call(o,e)&&nt(t,e,o[e]);return t},Q=(t,o)=>Ts(t,Ls(o));var ne=(t,o,e)=>nt(t,typeof o!="symbol"?o+"":o,e);var at=class{constructor(){ne(this,"config",null);ne(this,"ticketId",null);ne(this,"baseUrl","");ne(this,"eventQueue",[]);ne(this,"isOnline",!0);ne(this,"retryQueue",[]);ne(this,"flushTimer",null)}async init(o){this.config=l({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let n={eventType:o,eventData:e,timestamp:Date.now()};if(this.eventQueue.push(n),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(n)}catch(c){console.warn("Failed to send event, will retry later:",c)}}async sendEvent(o){if(!(!this.config||!this.ticketId))try{let e=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:o.eventType,eventData:o.eventData})});if(!e.ok)throw new Error(`Failed to log event: ${e.status} ${e.statusText}`);let n=this.eventQueue.findIndex(c=>c.timestamp===o.timestamp);n>-1&&this.eventQueue.splice(n,1)}catch(e){console.error("Event logging failed:",e),this.retryQueue.push(()=>this.sendEvent(o))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let o=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!o.ok)throw new Error(`Failed to close ticket: ${o.status} ${o.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(o){throw console.error("Ticket close failed:",o),o}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let o=[...this.eventQueue];for(let n of o)await this.sendEvent(n);let e=[...this.retryQueue];this.retryQueue=[];for(let n of e)try{await n()}catch(c){console.error("Retry failed:",c)}}async makeRequest(o,e){var r;let n=`${this.baseUrl}${o}`,c=((r=this.config)==null?void 0:r.retryAttempts)||3;for(let p=1;p<=c;p++)try{return await fetch(n,e)}catch(f){if(p===c)throw f;let y=Math.min(1e3*Math.pow(2,p-1),1e4);await new Promise(u=>setTimeout(u,y))}throw new Error("Max retries exceeded")}setupAutoTracking(){var n;if(typeof window=="undefined"||!((n=this.config)!=null&&n.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(c=>console.warn("Failed to track page visit:",c)),o.clicks!==!1&&document.addEventListener("click",c=>{var p;let r=c.target;(r.tagName==="BUTTON"||r.tagName==="A"||r.onclick||r.getAttribute("role")==="button"||r instanceof HTMLButtonElement&&r.type==="button")&&this.logEvent("click",{element:r.tagName,text:(p=r.textContent)==null?void 0:p.trim().substring(0,100),href:r.getAttribute("href"),id:r.id,className:r.className,role:r.getAttribute("role"),position:{x:c.clientX,y:c.clientY},timestamp:new Date().toISOString()}).catch(f=>console.warn("Failed to track click:",f))}),o.forms!==!1&&document.addEventListener("submit",c=>{let r=c.target,p=new FormData(r),f={};p.forEach((y,u)=>{f[u]=y.toString()}),this.logEvent("formSubmission",{formId:r.id,action:r.action,method:r.method,fields:Object.keys(f),fieldCount:Object.keys(f).length,timestamp:new Date().toISOString()}).catch(y=>console.warn("Failed to track form submission:",y))}),o.inputs!==!1){let c;document.addEventListener("input",r=>{let p=r.target;(p.tagName==="INPUT"||p.tagName==="TEXTAREA"||p.tagName==="SELECT")&&(clearTimeout(c),c=setTimeout(()=>{var f;this.logEvent("fieldChange",{element:p.tagName,type:p.getAttribute("type"),name:p.getAttribute("name"),id:p.id,valueLength:((f=p.value)==null?void 0:f.length)||0,timestamp:new Date().toISOString()}).catch(y=>console.warn("Failed to track field change:",y))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let c=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:c,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",c=>{this.logEvent("jsError",{message:c.message,filename:c.filename,lineno:c.lineno,colno:c.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",c=>{var r;this.logEvent("unhandledRejection",{reason:(r=c.reason)==null?void 0:r.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let c=window.performance.navigation,r=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:r.navigationStart,loadTime:r.loadEventEnd-r.navigationStart,domReady:r.domContentLoadedEventEnd-r.navigationStart,renderTime:r.loadEventEnd-r.domContentLoadedEventEnd,navigationType:c.type,redirectCount:c.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var e;this.flushTimer&&clearInterval(this.flushTimer);let o=((e=this.config)==null?void 0:e.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},o)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},it=new at;typeof window!="undefined"&&(window.EventTracker=it);var lt=class{constructor(){ne(this,"state");ne(this,"listeners",[]);ne(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,sdkConfig:{showEndCallButton:!0,showTransferButton:!0,enableFloatingDrag:!0,enableSoftPhone:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=Q(l({},this.state),{apiKey:e.apiKey||"",agentId:e.agentId||"",process:e.process||null,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{showEndCallButton:!0,showTransferButton:!0,enableFloatingDrag:!0,enableSoftPhone:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}initialize(o,e,n){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");this.state.apiKey=o,this.state.agentId=e,this.state.sdkConfig=l({showEndCallButton:!0,showTransferButton:!0,enableFloatingDrag:!0,enableSoftPhone:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},n),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return l({},this.state)}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}setInitCheck(){this.state.isInitialized=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=l(l({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var n;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(n=this.state.conferenceLine)==null?void 0:n.map(c=>c.line===o.line?o:c);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},v=new lt;import{useCallback as ks,useState as we}from"react";var Je="10.10.102.42",U=`http://${Je}:8095`,_s=`ws://${Je}:8095`,F={v1:"/api/v1"},D={LOGIN:`${U}${F.v1}/cti/login?provider=convox`,READY_AGENT:`${U}${F.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${U}${F.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${U}${F.v1}/cti/calls?provider=convox`,HOLD_CALL:`${U}${F.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${U}${F.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${U}${F.v1}/cti/unmute-call?provider=convox`,END_CALL:`${U}${F.v1}/cti/calls/end?provider=convox`,LOGOUT:`${U}${F.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${U}${F.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${U}${F.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${U}${F.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${U}${F.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${U}${F.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${U}${F.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${U}${F.v1}/cti/users`,PROCESS_LIST:`${U}${F.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${U}${F.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${U}${F.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${U}${F.v1}/users/get_sentiment_analysis`},Vo={WS:`${_s}${F.v1}/cti/ws`};import Rs from"axios";var ws="12345",rt=Rs.create({baseURL:U,headers:{"Content-Type":"application/json",Authorization:ws},timeout:6e4});rt.interceptors.request.use(t=>{let o="12345";return o&&t.headers&&(t.headers.Authorization=`Bearer ${o}`),t},t=>Promise.reject(t instanceof Error?t:new Error(String(t))));rt.interceptors.response.use(t=>t,async t=>{var e;let o=t.config;return((e=t.response)==null?void 0:e.status)===401&&!o._retry&&(o._retry=!0),Promise.reject(t instanceof Error?t:new Error(String(t)))});var ee=rt;var As=()=>{let[t,o]=we(!1),[e,n]=we(!1),[c,r]=we(!1),[p,f]=we(null),[y,u]=we(null);return{logout:ks(async()=>{var h;let g=JSON.parse((h=localStorage.getItem("call-control-sdk-state"))!=null?h:"");o(!0);let i={action:"LOGOUTUSER",userId:g.agentId||""};return ee.post(D.LOGOUT,i).then(x=>(v.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),u(x==null?void 0:x.data),n(!0),x==null?void 0:x.data)).catch(x=>{var S;return r(!0),f(x),(S=x==null?void 0:x.response)==null?void 0:S.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:c,error:p,data:y}},Ns=As;import{useCallback as Ps,useState as ke}from"react";var Os=()=>{let[t,o]=ke(!1),[e,n]=ke(!1),[c,r]=ke(!1),[p,f]=ke(null),[y,u]=ke(null);return{handleEndCall:Ps(async g=>{var x,S,P,N,k,_,O,K,M,R,m,$,te,oe,L;let i=JSON.parse((x=localStorage.getItem("call-control-sdk-state"))!=null?x:"");o(!0);let h={action:"ENDCALL",userId:i==null?void 0:i.agentId,processid:(N=(P=(S=i==null?void 0:i.process)==null?void 0:S.process_id)==null?void 0:P.toString())!=null?N:"",process_name:(_=(k=i==null?void 0:i.process)==null?void 0:k.process_name)!=null?_:"",callreferenceid:(K=(O=i==null?void 0:i.callData)==null?void 0:O.convox_id)!=null?K:"",mobile_number:(R=(M=i==null?void 0:i.callData)==null?void 0:M.phone_number)!=null?R:"",disposition:(m=g==null?void 0:g.disposition)!=null?m:"RES",set_followUp:($=g==null?void 0:g.followUp)!=null?$:"N",callback_date:(te=g==null?void 0:g.callbackDate)!=null?te:"",callback_hrs:(oe=g==null?void 0:g.callbackHrs)!=null?oe:"",callback_mins:(L=g==null?void 0:g.callbackMins)!=null?L:"",endcall_type:"CLOSE"};return ee.post(D.END_CALL,h).then(b=>(v.endCall(),u(b==null?void 0:b.data),n(!0),b==null?void 0:b.data)).catch(b=>{var A;return r(!0),f(b),(A=b==null?void 0:b.response)==null?void 0:A.data}).finally(()=>{o(!1)})},[]),isLoading:t,isSuccess:e,isError:c,error:p,data:y}};import{useCallback as Ms,useState as Ae}from"react";var Us=()=>{let[t,o]=Ae(!1),[e,n]=Ae(!1),[c,r]=Ae(!1),[p,f]=Ae(null),[y,u]=Ae(null);return{handleStartCall:Ms(async g=>{var h,x,S,P,N,k,_,O,K;let i=JSON.parse((h=localStorage.getItem("call-control-sdk-state"))!=null?h:"");if(o(!0),((x=i==null?void 0:i.callData)==null?void 0:x.status)==="IDLE"){let M={action:"CALL",userId:i==null?void 0:i.agentId,phone_number:g==null?void 0:g.mobileNumber};return ee.post(D.CLICK_TO_CALL,M).then(R=>(u(R==null?void 0:R.data),n(!0),R==null?void 0:R.data)).catch(R=>{var m;return r(!0),f(R),(m=R==null?void 0:R.response)==null?void 0:m.data}).finally(()=>{o(!1)})}else if(((S=i==null?void 0:i.callData)==null?void 0:S.status)==="ONCALL"){let M=(N=(P=i==null?void 0:i.conferenceLine)==null?void 0:P.filter(m=>m.line!==1))==null?void 0:N.find(m=>m.status==="IDLE"&&!(m!=null&&m.isCallStart)),R={action:"EXTERNAL_CONFERENCE",operation:`CALL${M.line}`,line_used:String(M.line),thirdparty_no:g==null?void 0:g.mobileNumber,userid:(_=(k=i.callData)==null?void 0:k.agent_id)!=null?_:"",process:(K=(O=i.callData)==null?void 0:O.process_name)!=null?K:""};return ee.post(D.CONFERENCE_CALL,R).then(m=>(u(m==null?void 0:m.data),n(!0),v.setConferenceLine(Q(l({},M),{isCallStart:!0,status:"ONCALL",phone:g==null?void 0:g.mobileNumber})),m==null?void 0:m.data)).catch(m=>{var $;return r(!0),f(m),($=m==null?void 0:m.response)==null?void 0:$.data}).finally(()=>{o(!1)})}else alert("Agent is not ready")},[]),isLoading:t,isSuccess:e,isError:c,error:p,data:y}};import{ArrowDropDown as 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0:Co.toUpperCase())==="ONCALL"?l({},r):l({},n),disabled:((yo=(ho=e.callData)==null?void 0:ho.status)==null?void 0:yo.toUpperCase())!=="ONCALL",children:d(gn,{})})}),((bo=e.sdkConfig)==null?void 0:bo.showEndCallButton)&&d(he,{title:"End Call",children:d(Ee,{variant:((So=(vo=e.callData)==null?void 0:vo.status)==null?void 0:So.toUpperCase())==="ONCALL"||((To=(Eo=e.callData)==null?void 0:Eo.status)==null?void 0:To.toUpperCase())==="RINGING"||((Do=(Lo=e.callData)==null?void 0:Lo.status)==null?void 0:Do.toUpperCase())==="WRAPUP"?"contained":"outlined",onClick:a=>{var E,V,le,re,ge,fe;(((V=(E=e.callData)==null?void 0:E.status)==null?void 0:V.toUpperCase())==="ONCALL"||((re=(le=e.callData)==null?void 0:le.status)==null?void 0:re.toUpperCase())==="RINGING"||((fe=(ge=e.callData)==null?void 0:ge.status)==null?void 0:fe.toUpperCase())==="WRAPUP")&&(a.stopPropagation(),O(!0))},sx:((_o=(Io=e.callData)==null?void 0:Io.status)==null?void 0:_o.toUpperCase())==="ONCALL"||((wo=(Ro=e.callData)==null?void 0:Ro.status)==null?void 0:wo.toUpperCase())==="RINGING"||((Ao=(ko=e.callData)==null?void 0:ko.status)==null?void 0:Ao.toUpperCase())==="WRAPUP"?Q(l({},c),{borderRight:"1px",backgroundColor:"error.main",minWidth:"60px !important",boxShadow:" 0px 2px 1px #5f3f3f",border:`1px solid ${o.palette.error.light}`,height:"40px","&:hover":{bgcolor:"error.light",boxShadow:" 0px 2px 1px #5f3f3f",border:`0px solid ${o.palette.error.light}`},"&:active":{bgcolor:"error.light",boxShadow:`inset 1px -2px 4px ${o.palette.primary.light}`}}):Q(l({},n),{minWidth:"60px !important"}),disabled:((Po=(No=e.callData)==null?void 0:No.status)==null?void 0:Po.toUpperCase())!=="ONCALL"&&((Mo=(Oo=e.callData)==null?void 0:Oo.status)==null?void 0:Mo.toUpperCase())!=="RINGING"&&((Bo=(Uo=e.callData)==null?void 0:Uo.status)==null?void 0:Bo.toUpperCase())!=="WRAPUP"||Ie,children:Ie?d(Ue,{size:"20px",color:"error"}):d(pn,{})})})]})]})})})}),d(us,{in:!0,timeout:300,children:ue(fs,{ref:w,elevation:Y?4:1,sx:{position:"absolute",left:W.x,top:W.y,borderRadius:2,bgcolor:"background.paper",zIndex:Number.MAX_SAFE_INTEGER,transition:o.transitions.create(["box-shadow","transform"],{duration:o.transitions.duration.short}),visibility:u&&((Ho=e.sdkConfig)!=null&&Ho.enableSoftPhone)?"visible":"hidden",userSelect:"none"},children:[ue(ie,{sx:{display:"flex",alignItems:"center",justifyContent:"space-between",cursor:"all-scroll",padding:"0px 10px"},onMouseDown:T,onTouchStart:B,children:[d(ps,{sx:{transform:"rotate(90deg)",color:"#7b7b7b"}})," ",d(ot,{onClick:()=>C(!1),children:d(un,{})})]}),d(ie,{children:d("iframe",{src:`https://${Je}/ConVoxCCS/iframe?agent_id=${e.agentId}&process_id=${($o=e.process)==null?void 0:$o.process_id}`,height:380,width:420,allow:"camera; microphone; 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2px"}}),d(ut,{icon:d(hn,{color:"info"}),label:"Pending - 99+",variant:"outlined",sx:{margin:"4px 2px"}}),d(ut,{icon:d(En,{color:"success"}),variant:"outlined",label:"Upcoming - 66",sx:{margin:"4px 2px"}})]})}),!!S&&d(is,{open:S,setOpen:P}),!!N&&d(ls,{open:N,setOpen:k}),!!_&&d(rs,{open:_,setOpen:O,onSubmitDisposition:Ss}),!!R&&d(ds,{open:R,setOpen:m})]})}import{jsx as wn}from"react/jsx-runtime";var Cs=({children:t})=>wn(ts,{children:t});import{jsx as hs}from"react/jsx-runtime";function kn({onDataChange:t}){return hs(Cs,{children:hs(xs,{onDataChange:t})})}function di({apiKey:t,tenantId:o,agentId:e,sdkConfig:n}){it.init({apiKey:t,tenantId:o,agentId:e,baseUrl:U}).then(c=>{c?(console.log("SDK initialized successfully"),v.initialize(t,e,n)):(console.log("SDK initialization failed"),v.setInitCheck())})}export{kn as CallControlPanel,di as initSDK,Us as useClickToCall,Os as useEndCall,Ns as useLogout};
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