call-control-sdk 5.4.1 → 5.4.2

package/dist/index.d.mts

@@ -1,4 +1,3 @@
-import { SxProps } from '@mui/material';
 import * as react_jsx_runtime from 'react/jsx-runtime';
 
 /**
@@ -35,32 +34,6 @@ declare const useEndCall: () => {
     data: null;
 };
 
-interface CallData {
-    mobileNumber?: string;
-    callReferenceId?: string;
-    convoxId?: string;
-    type?: string;
-    status?: string;
-    agent_id?: string;
-    phone_number?: string;
-    event_time?: string;
-    convox_id?: string;
-    process_id?: string;
-    process_name?: string;
-}
-interface CallControlPanelProps {
-    onDataChange?: (data: any) => void;
-}
-type CallStatus = "idle" | "ready" | "break" | "on call" | "wrap up" | "dial" | "hold" | "mute";
-interface SDKConfig {
-    showEndCallButton?: boolean;
-    showTransferButton?: boolean;
-    showConferenceButton?: boolean;
-    disabled?: SxProps;
-    enabled?: SxProps;
-    outlined?: SxProps;
-}
-
 interface StartCallPayload {
     mobileNumber: string;
 }
@@ -80,6 +53,24 @@ declare const useClickToCall: () => {
     data: null;
 };
 
+interface CallData {
+    mobileNumber?: string;
+    callReferenceId?: string;
+    convoxId?: string;
+    type?: string;
+    status?: string;
+    agent_id?: string;
+    phone_number?: string;
+    event_time?: string;
+    convox_id?: string;
+    process_id?: string;
+    process_name?: string;
+}
+interface CallControlPanelProps {
+    onDataChange?: (data: any) => void;
+}
+type CallStatus = "idle" | "ready" | "break" | "on call" | "wrap up" | "dial" | "hold" | "mute";
+
 declare function CallControlPanel({ onDataChange }: CallControlPanelProps): react_jsx_runtime.JSX.Element;
 
 /**
@@ -91,8 +82,7 @@ type intiSDKParams = {
     apiKey: string;
     tenantId: string;
     agentId: string;
-    sdkConfig?: SDKConfig;
 };
-declare function initSDK({ apiKey, tenantId, agentId, sdkConfig, }: intiSDKParams): void;
+declare function initSDK({ apiKey, tenantId, agentId }: intiSDKParams): void;
 
 export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useClickToCall, useEndCall, useLogout };

package/dist/index.d.ts

@@ -1,4 +1,3 @@
-import { SxProps } from '@mui/material';
 import * as react_jsx_runtime from 'react/jsx-runtime';
 
 /**
@@ -35,32 +34,6 @@ declare const useEndCall: () => {
     data: null;
 };
 
-interface CallData {
-    mobileNumber?: string;
-    callReferenceId?: string;
-    convoxId?: string;
-    type?: string;
-    status?: string;
-    agent_id?: string;
-    phone_number?: string;
-    event_time?: string;
-    convox_id?: string;
-    process_id?: string;
-    process_name?: string;
-}
-interface CallControlPanelProps {
-    onDataChange?: (data: any) => void;
-}
-type CallStatus = "idle" | "ready" | "break" | "on call" | "wrap up" | "dial" | "hold" | "mute";
-interface SDKConfig {
-    showEndCallButton?: boolean;
-    showTransferButton?: boolean;
-    showConferenceButton?: boolean;
-    disabled?: SxProps;
-    enabled?: SxProps;
-    outlined?: SxProps;
-}
-
 interface StartCallPayload {
     mobileNumber: string;
 }
@@ -80,6 +53,24 @@ declare const useClickToCall: () => {
     data: null;
 };
 
+interface CallData {
+    mobileNumber?: string;
+    callReferenceId?: string;
+    convoxId?: string;
+    type?: string;
+    status?: string;
+    agent_id?: string;
+    phone_number?: string;
+    event_time?: string;
+    convox_id?: string;
+    process_id?: string;
+    process_name?: string;
+}
+interface CallControlPanelProps {
+    onDataChange?: (data: any) => void;
+}
+type CallStatus = "idle" | "ready" | "break" | "on call" | "wrap up" | "dial" | "hold" | "mute";
+
 declare function CallControlPanel({ onDataChange }: CallControlPanelProps): react_jsx_runtime.JSX.Element;
 
 /**
@@ -91,8 +82,7 @@ type intiSDKParams = {
     apiKey: string;
     tenantId: string;
     agentId: string;
-    sdkConfig?: SDKConfig;
 };
-declare function initSDK({ apiKey, tenantId, agentId, sdkConfig, }: intiSDKParams): void;
+declare function initSDK({ apiKey, tenantId, agentId }: intiSDKParams): void;
 
 export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useClickToCall, useEndCall, useLogout };

package/dist/index.js

@@ -1,2 +1,2 @@
-"use strict";var Vo=Object.create;var De=Object.defineProperty,Qo=Object.defineProperties,Zo=Object.getOwnPropertyDescriptor,es=Object.getOwnPropertyDescriptors,ts=Object.getOwnPropertyNames,_o=Object.getOwnPropertySymbols,os=Object.getPrototypeOf,wo=Object.prototype.hasOwnProperty,ss=Object.prototype.propertyIsEnumerable;var Ge=(t,o,e)=>o in t?De(t,o,{enumerable:!0,configurable:!0,writable:!0,value:e}):t[o]=e,c=(t,o)=>{for(var e in o||(o={}))wo.call(o,e)&&Ge(t,e,o[e]);if(_o)for(var e of _o(o))ss.call(o,e)&&Ge(t,e,o[e]);return t},Z=(t,o)=>Qo(t,es(o));var ns=(t,o)=>{for(var e in o)De(t,e,{get:o[e],enumerable:!0})},Ro=(t,o,e,a)=>{if(o&&typeof o=="object"||typeof o=="function")for(let l of ts(o))!wo.call(t,l)&&l!==e&&De(t,l,{get:()=>o[l],enumerable:!(a=Zo(o,l))||a.enumerable});return t};var as=(t,o,e)=>(e=t!=null?Vo(os(t)):{},Ro(o||!t||!t.__esModule?De(e,"default",{value:t,enumerable:!0}):e,t)),is=t=>Ro(De({},"__esModule",{value:!0}),t);var ae=(t,o,e)=>Ge(t,typeof o!="symbol"?o+"":o,e);var ms={};ns(ms,{CallControlPanel:()=>Go,initSDK:()=>fs,useClickToCall:()=>Oo,useEndCall:()=>Po,useLogout:()=>Ao});module.exports=is(ms);var Ye=class{constructor(){ae(this,"config",null);ae(this,"ticketId",null);ae(this,"baseUrl","");ae(this,"eventQueue",[]);ae(this,"isOnline",!0);ae(this,"retryQueue",[]);ae(this,"flushTimer",null)}async init(o){this.config=c({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},o),this.baseUrl=o.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let e=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),e}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let o=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!o.ok)throw new Error(`Failed to initialize: ${o.status} ${o.statusText}`);let e=await o.json();return this.ticketId=e.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(o){throw console.error("EventTracker initialization failed:",o),o}}async logEvent(o,e){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",o);return}let a={eventType:o,eventData:e,timestamp:Date.now()};if(this.eventQueue.push(a),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(a)}catch(l){console.warn("Failed to send event, will retry later:",l)}}async sendEvent(o){if(!(!this.config||!this.ticketId))try{let e=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:o.eventType,eventData:o.eventData})});if(!e.ok)throw new Error(`Failed to log event: ${e.status} ${e.statusText}`);let a=this.eventQueue.findIndex(l=>l.timestamp===o.timestamp);a>-1&&this.eventQueue.splice(a,1)}catch(e){console.error("Event logging failed:",e),this.retryQueue.push(()=>this.sendEvent(o))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let o=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!o.ok)throw new Error(`Failed to close ticket: ${o.status} ${o.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(o){throw console.error("Ticket close failed:",o),o}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let o=[...this.eventQueue];for(let a of o)await this.sendEvent(a);let e=[...this.retryQueue];this.retryQueue=[];for(let a of e)try{await a()}catch(l){console.error("Retry failed:",l)}}async makeRequest(o,e){var p;let a=`${this.baseUrl}${o}`,l=((p=this.config)==null?void 0:p.retryAttempts)||3;for(let g=1;g<=l;g++)try{return await fetch(a,e)}catch(C){if(g===l)throw C;let S=Math.min(1e3*Math.pow(2,g-1),1e4);await new Promise(f=>setTimeout(f,S))}throw new Error("Max retries exceeded")}setupAutoTracking(){var a;if(typeof window=="undefined"||!((a=this.config)!=null&&a.autoTrack))return;let o=this.config.autoTrack===!0?{}:this.config.autoTrack;if(o.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(l=>console.warn("Failed to track page visit:",l)),o.clicks!==!1&&document.addEventListener("click",l=>{var g;let p=l.target;(p.tagName==="BUTTON"||p.tagName==="A"||p.onclick||p.getAttribute("role")==="button"||p instanceof HTMLButtonElement&&p.type==="button")&&this.logEvent("click",{element:p.tagName,text:(g=p.textContent)==null?void 0:g.trim().substring(0,100),href:p.getAttribute("href"),id:p.id,className:p.className,role:p.getAttribute("role"),position:{x:l.clientX,y:l.clientY},timestamp:new Date().toISOString()}).catch(C=>console.warn("Failed to track click:",C))}),o.forms!==!1&&document.addEventListener("submit",l=>{let p=l.target,g=new FormData(p),C={};g.forEach((S,f)=>{C[f]=S.toString()}),this.logEvent("formSubmission",{formId:p.id,action:p.action,method:p.method,fields:Object.keys(C),fieldCount:Object.keys(C).length,timestamp:new Date().toISOString()}).catch(S=>console.warn("Failed to track form submission:",S))}),o.inputs!==!1){let l;document.addEventListener("input",p=>{let g=p.target;(g.tagName==="INPUT"||g.tagName==="TEXTAREA"||g.tagName==="SELECT")&&(clearTimeout(l),l=setTimeout(()=>{var C;this.logEvent("fieldChange",{element:g.tagName,type:g.getAttribute("type"),name:g.getAttribute("name"),id:g.id,valueLength:((C=g.value)==null?void 0:C.length)||0,timestamp:new Date().toISOString()}).catch(S=>console.warn("Failed to track field change:",S))},1e3))})}let e=Date.now();window.addEventListener("beforeunload",()=>{let l=Date.now()-e;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:l,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),o.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),o.errors!==!1&&(window.addEventListener("error",l=>{this.logEvent("jsError",{message:l.message,filename:l.filename,lineno:l.lineno,colno:l.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",l=>{var p;this.logEvent("unhandledRejection",{reason:(p=l.reason)==null?void 0:p.toString(),timestamp:new Date().toISOString()})})),o.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let l=window.performance.navigation,p=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:p.navigationStart,loadTime:p.loadEventEnd-p.navigationStart,domReady:p.domContentLoadedEventEnd-p.navigationStart,renderTime:p.loadEventEnd-p.domContentLoadedEventEnd,navigationType:l.type,redirectCount:l.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var e;this.flushTimer&&clearInterval(this.flushTimer);let o=((e=this.config)==null?void 0:e.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},o)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},je=new Ye;typeof window!="undefined"&&(window.EventTracker=je);var Xe=class{constructor(){ae(this,"state");ae(this,"listeners",[]);ae(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,sdkConfig:{showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);if(o){let e=JSON.parse(o);this.state=Z(c({},this.state),{apiKey:e.apiKey||"",agentId:e.agentId||"",process:e.process||null,isInitialized:e.isInitialized||!1,sdkConfig:e.sdkConfig||{showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},isHolding:e.isHolding||!1,isMuted:e.isMuted||!1,status:e.status||"idle",callStartTime:e.callStartTime||null,controlPanelPosition:e.controlPanelPosition||{x:10,y:10},iframePosition:e.iframePosition||{x:10,y:80},callData:e.callData||{mobileNumber:"",callReferenceId:"",agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:e.conferenceLine&&Array.isArray(e.conferenceLine)&&e.conferenceLine.length>0?e.conferenceLine:this.state.conferenceLine})}}catch(o){console.warn("Failed to load SDK state from localStorage:",o)}}saveToStorage(){try{let o={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,sdkConfig:this.state.sdkConfig,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(o))}catch(o){console.warn("Failed to save SDK state to localStorage:",o)}}notifyListeners(){this.listeners.forEach(o=>o())}initialize(o,e,a){if(!o||typeof o!="string"||o.trim().length===0)throw new Error("API key not available");this.state.apiKey=o,this.state.agentId=e,this.state.sdkConfig=c({showEndCallButton:!0,showTransferButton:!0,showConferenceButton:!0,disabled:{},enabled:{},outlined:{}},a),this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return c({},this.state)}subscribe(o){return this.listeners.push(o),()=>{let e=this.listeners.indexOf(o);e>-1&&this.listeners.splice(e,1)}}setHolding(o){this.state.isHolding=o,this.saveToStorage(),this.notifyListeners()}setMuted(o){this.state.isMuted=o,this.saveToStorage(),this.notifyListeners()}setStatus(o){this.state.status=o,this.saveToStorage(),this.notifyListeners()}setProcess(o){this.state.process=o,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(o){this.state.controlPanelPosition=o,this.saveToStorage(),this.notifyListeners()}setIframePosition(o){this.state.iframePosition=o,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(o){this.state.callData=c(c({},this.state.callData),o),this.saveToStorage(),this.notifyListeners()}setConferenceLine(o){var a;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let e=(a=this.state.conferenceLine)==null?void 0:a.map(l=>l.line===o.line?o:l);this.state.conferenceLine=e,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(o){console.warn("Failed to clear localStorage:",o)}}debugStorage(){try{let o=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",o),o&&console.log("Parsed localStorage data:",JSON.parse(o)),console.log("Current state:",this.state)}catch(o){console.error("Error debugging storage:",o)}}getConferenceLines(){return this.state.conferenceLine||[]}},L=new Xe;var fe=require("react");var ze="10.10.102.42",H=`http://${ze}:8095`,ls=`ws://${ze}:8095`,W={v1:"/api/v1"},O={LOGIN:`${H}${W.v1}/cti/login?provider=convox`,READY_AGENT:`${H}${W.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${H}${W.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${H}${W.v1}/cti/calls?provider=convox`,HOLD_CALL:`${H}${W.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${H}${W.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${H}${W.v1}/cti/unmute-call?provider=convox`,END_CALL:`${H}${W.v1}/cti/calls/end?provider=convox`,LOGOUT:`${H}${W.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${H}${W.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${H}${W.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${H}${W.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${H}${W.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${H}${W.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${H}${W.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${H}${W.v1}/cti/users`,PROCESS_LIST:`${H}${W.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${H}${W.v1}/cti/transfer-to-details?provider=convox`,CALL_HISTORY:`${H}${W.v1}/dashboard/call-history`,SENTIMENTAL_ANALYSIS:`${H}${W.v1}/users/get_sentiment_analysis`},ko={WS:`${ls}${W.v1}/cti/ws`};var 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