call-control-sdk 5.1.0 → 5.2.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/README.md CHANGED
@@ -88,11 +88,11 @@ function App() {
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  - `useLogout` is used to logout the agent.
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- ### 3. Use the useEndCall Hook
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+ ### 4. Use the useEndCall Hook
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  ```typescript
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  import React from "react";
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- import { useEndCall } from "your-sdk-name";
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+ import { useEndCall } from "call-control-sdk";
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  export default function EndCallButton() {
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  const { handleEndCall, isLoading, isSuccess, isError, error, data } = useEndCall();
@@ -100,14 +100,13 @@ function App() {
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  const onEndCall = () => {
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  handleEndCall({
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  disposition: "RES", // Call disposition
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- followUp: "N", // Y or N
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  });
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  };
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  return (
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  {isLoading ? "Ending Call..." : "End Call"}
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- {isSuccess && Call ended successfully}
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- {isError &&Error: {error?.message}}
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+ {isSuccess && "Call ended successfully"}
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+ {isError && `Error: ${error?.message}`}
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  );
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  }
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  ```
@@ -138,7 +137,6 @@ The `handleEndCall` function accepts an object with the following fields:
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  ```typescript
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  {
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  disposition?: string; // Call disposition (default: "RES")
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- followUp?: string; // Whether to set follow-up ("Y" or "N")
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  }
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  ```
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package/dist/index.js CHANGED
@@ -1,2 +1,2 @@
1
- "use strict";var Wo=Object.create;var Se=Object.defineProperty,Fo=Object.defineProperties,Go=Object.getOwnPropertyDescriptor,Ko=Object.getOwnPropertyDescriptors,jo=Object.getOwnPropertyNames,bo=Object.getOwnPropertySymbols,Yo=Object.getPrototypeOf,vo=Object.prototype.hasOwnProperty,Xo=Object.prototype.propertyIsEnumerable;var Fe=(e,t,a)=>t in e?Se(e,t,{enumerable:!0,configurable:!0,writable:!0,value:a}):e[t]=a,p=(e,t)=>{for(var a in t||(t={}))vo.call(t,a)&&Fe(e,a,t[a]);if(bo)for(var a of bo(t))Xo.call(t,a)&&Fe(e,a,t[a]);return e},Q=(e,t)=>Fo(e,Ko(t));var Jo=(e,t)=>{for(var a in t)Se(e,a,{get:t[a],enumerable:!0})},So=(e,t,a,l)=>{if(t&&typeof t=="object"||typeof t=="function")for(let c of jo(t))!vo.call(e,c)&&c!==a&&Se(e,c,{get:()=>t[c],enumerable:!(l=Go(t,c))||l.enumerable});return e};var Vo=(e,t,a)=>(a=e!=null?Wo(Yo(e)):{},So(t||!e||!e.__esModule?Se(a,"default",{value:e,enumerable:!0}):a,e)),Qo=e=>So(Se({},"__esModule",{value:!0}),e);var oe=(e,t,a)=>Fe(e,typeof t!="symbol"?t+"":t,a);var ls={};Jo(ls,{CallControlPanel:()=>Bo,initSDK:()=>is,useEndCall:()=>Do,useLogout:()=>Lo});module.exports=Qo(ls);var Ge=class{constructor(){oe(this,"config",null);oe(this,"ticketId",null);oe(this,"baseUrl","");oe(this,"eventQueue",[]);oe(this,"isOnline",!0);oe(this,"retryQueue",[]);oe(this,"flushTimer",null)}async init(t){this.config=p({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},t),this.baseUrl=t.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let a=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),a}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let t=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!t.ok)throw new Error(`Failed to initialize: ${t.status} ${t.statusText}`);let a=await t.json();return this.ticketId=a.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(t){throw console.error("EventTracker initialization failed:",t),t}}async logEvent(t,a){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",t);return}let l={eventType:t,eventData:a,timestamp:Date.now()};if(this.eventQueue.push(l),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(l)}catch(c){console.warn("Failed to send event, will retry later:",c)}}async sendEvent(t){if(!(!this.config||!this.ticketId))try{let a=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:t.eventType,eventData:t.eventData})});if(!a.ok)throw new Error(`Failed to log event: ${a.status} ${a.statusText}`);let l=this.eventQueue.findIndex(c=>c.timestamp===t.timestamp);l>-1&&this.eventQueue.splice(l,1)}catch(a){console.error("Event logging failed:",a),this.retryQueue.push(()=>this.sendEvent(t))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let t=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!t.ok)throw new Error(`Failed to close ticket: ${t.status} ${t.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(t){throw console.error("Ticket close failed:",t),t}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let t=[...this.eventQueue];for(let l of t)await this.sendEvent(l);let a=[...this.retryQueue];this.retryQueue=[];for(let l of a)try{await l()}catch(c){console.error("Retry failed:",c)}}async makeRequest(t,a){var o;let l=`${this.baseUrl}${t}`,c=((o=this.config)==null?void 0:o.retryAttempts)||3;for(let g=1;g<=c;g++)try{return await fetch(l,a)}catch(m){if(g===c)throw m;let h=Math.min(1e3*Math.pow(2,g-1),1e4);await new Promise(f=>setTimeout(f,h))}throw new Error("Max retries exceeded")}setupAutoTracking(){var l;if(typeof window=="undefined"||!((l=this.config)!=null&&l.autoTrack))return;let t=this.config.autoTrack===!0?{}:this.config.autoTrack;if(t.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(c=>console.warn("Failed to track page visit:",c)),t.clicks!==!1&&document.addEventListener("click",c=>{var g;let o=c.target;(o.tagName==="BUTTON"||o.tagName==="A"||o.onclick||o.getAttribute("role")==="button"||o instanceof HTMLButtonElement&&o.type==="button")&&this.logEvent("click",{element:o.tagName,text:(g=o.textContent)==null?void 0:g.trim().substring(0,100),href:o.getAttribute("href"),id:o.id,className:o.className,role:o.getAttribute("role"),position:{x:c.clientX,y:c.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),t.forms!==!1&&document.addEventListener("submit",c=>{let o=c.target,g=new FormData(o),m={};g.forEach((h,f)=>{m[f]=h.toString()}),this.logEvent("formSubmission",{formId:o.id,action:o.action,method:o.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(h=>console.warn("Failed to track form submission:",h))}),t.inputs!==!1){let c;document.addEventListener("input",o=>{let g=o.target;(g.tagName==="INPUT"||g.tagName==="TEXTAREA"||g.tagName==="SELECT")&&(clearTimeout(c),c=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:g.tagName,type:g.getAttribute("type"),name:g.getAttribute("name"),id:g.id,valueLength:((m=g.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(h=>console.warn("Failed to track field change:",h))},1e3))})}let a=Date.now();window.addEventListener("beforeunload",()=>{let c=Date.now()-a;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:c,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),t.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),t.errors!==!1&&(window.addEventListener("error",c=>{this.logEvent("jsError",{message:c.message,filename:c.filename,lineno:c.lineno,colno:c.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",c=>{var o;this.logEvent("unhandledRejection",{reason:(o=c.reason)==null?void 0:o.toString(),timestamp:new Date().toISOString()})})),t.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let c=window.performance.navigation,o=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:o.navigationStart,loadTime:o.loadEventEnd-o.navigationStart,domReady:o.domContentLoadedEventEnd-o.navigationStart,renderTime:o.loadEventEnd-o.domContentLoadedEventEnd,navigationType:c.type,redirectCount:c.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof 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je=class{constructor(){oe(this,"state");oe(this,"listeners",[]);oe(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);if(t){let a=JSON.parse(t);this.state=Q(p({},this.state),{apiKey:a.apiKey||"",agentId:a.agentId||"",process:a.process||null,isInitialized:a.isInitialized||!1,isHolding:a.isHolding||!1,isMuted:a.isMuted||!1,status:a.status||"idle",callStartTime:a.callStartTime||null,controlPanelPosition:a.controlPanelPosition||{x:10,y:10},iframePosition:a.iframePosition||{x:10,y:80},callData:a.callData||{mobileNumber:"",callReferenceId:"",agentLoginId:""},conferenceLine:a.conferenceLine&&Array.isArray(a.conferenceLine)&&a.conferenceLine.length>0?a.conferenceLine:this.state.conferenceLine})}}catch(t){console.warn("Failed to load SDK state from localStorage:",t)}}saveToStorage(){try{let t={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(t))}catch(t){console.warn("Failed to save SDK state to localStorage:",t)}}notifyListeners(){this.listeners.forEach(t=>t())}initialize(t,a){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("API key not available");this.state.apiKey=t,this.state.agentId=a,this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return p({},this.state)}subscribe(t){return this.listeners.push(t),()=>{let a=this.listeners.indexOf(t);a>-1&&this.listeners.splice(a,1)}}setHolding(t){this.state.isHolding=t,this.saveToStorage(),this.notifyListeners()}setMuted(t){this.state.isMuted=t,this.saveToStorage(),this.notifyListeners()}setStatus(t){this.state.status=t,this.saveToStorage(),this.notifyListeners()}setProcess(t){this.state.process=t,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(t){this.state.controlPanelPosition=t,this.saveToStorage(),this.notifyListeners()}setIframePosition(t){this.state.iframePosition=t,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(t){this.state.callData=p(p({},this.state.callData),t),this.saveToStorage(),this.notifyListeners()}setConferenceLine(t){var l;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let a=(l=this.state.conferenceLine)==null?void 0:l.map(c=>c.line===t.line?t:c);this.state.conferenceLine=a,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(t){console.warn("Failed to clear localStorage:",t)}}debugStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",t),t&&console.log("Parsed localStorage data:",JSON.parse(t)),console.log("Current state:",this.state)}catch(t){console.error("Error debugging storage:",t)}}getConferenceLines(){return this.state.conferenceLine||[]}},S=new je;var ue=require("react");var q="http://192.168.101.177:8095",Zo="ws://192.168.101.177:8095",J={v1:"/api/v1"},O={LOGIN:`${q}${J.v1}/cti/login?provider=convox`,READY_AGENT:`${q}${J.v1}/cti/ready-agent?provider=convox`,UPDATE_AGENT_BREAK:`${q}${J.v1}/cti/update-agent-status?provider=convox`,CLICK_TO_CALL:`${q}${J.v1}/cti/calls?provider=convox`,HOLD_CALL:`${q}${J.v1}/cti/calls/hold?provider=convox`,MUTE_CALL:`${q}${J.v1}/cti/calls/mute?provider=convox`,UNMUTE_CALL:`${q}${J.v1}/cti/unmute-call?provider=convox`,END_CALL:`${q}${J.v1}/cti/calls/end?provider=convox`,LOGOUT:`${q}${J.v1}/cti/logout?provider=convox`,CONFERENCE_CALL:`${q}${J.v1}/cti/calls/conference?provider=convox`,CONFERENCE_CALL_HOLD_OR_UN_HOLD:`${q}${J.v1}/cti/calls/conference/hold?provider=convox`,CONFERENCE_CALL_MUTE_OT_UN_MUTE:`${q}${J.v1}/cti/calls/conference/mute?provider=convox`,CONFERENCE_CALL_END:`${q}${J.v1}/cti/calls/conference/hangup?provider=convox`,CONFERENCE_CALL_END_ALL:`${q}${J.v1}/cti/calls/conference/hangup/all?provider=convox`,TRANSFER_CALL:`${q}${J.v1}/cti/calls/transfer?provider=convox`,AGENTS_LIST:`${q}${J.v1}/cti/users`,PROCESS_LIST:`${q}${J.v1}/cti/processes-list`,TRANSFER_TO_DETAILS:`${q}${J.v1}/cti/transfer-to-details?provider=convox`},To={WS:`${Zo}${J.v1}/cti/ws`};var $e=require("react");function ce(){let[e,t]=(0,$e.useState)(S.getState());return(0,$e.useEffect)(()=>S.subscribe(()=>{t(S.getState())}),[]),e}var Eo=Vo(require("axios"));var es="12345",Ye=Eo.default.create({baseURL:q,headers:{"Content-Type":"application/json",Authorization:es},timeout:1e4});Ye.interceptors.request.use(e=>{let t="12345";return t&&e.headers&&(e.headers.Authorization=`Bearer ${t}`),e},e=>Promise.reject(e instanceof Error?e:new Error(String(e))));Ye.interceptors.response.use(e=>e,async e=>{var a;let t=e.config;return((a=e.response)==null?void 0:a.status)===401&&!t._retry&&(t._retry=!0),Promise.reject(e instanceof Error?e:new Error(String(e)))});var te=Ye;var ts=()=>{let e=ce(),[t,a]=(0,ue.useState)(!1),[l,c]=(0,ue.useState)(!1),[o,g]=(0,ue.useState)(!1),[m,h]=(0,ue.useState)(null),[f,x]=(0,ue.useState)(null);return{logout:(0,ue.useCallback)(()=>{a(!0);let u={action:"LOGOUTUSER",userId:e.agentId||""};te.post(O.LOGOUT,u).then(y=>{S.clearStorageAndReset(),localStorage.clear(),sessionStorage.clear(),x(y==null?void 0:y.data),c(!0)}).catch(y=>{g(!0),h(y)}).finally(()=>{a(!1)})},[]),isLoading:t,isSuccess:l,isError:o,error:m,data:f}},Lo=ts;var ge=require("react");var Do=()=>{let e=ce(),[t,a]=(0,ge.useState)(!1),[l,c]=(0,ge.useState)(!1),[o,g]=(0,ge.useState)(!1),[m,h]=(0,ge.useState)(null),[f,x]=(0,ge.useState)(null);return{handleEndCall:(0,ge.useCallback)(u=>{var L,_,H,U,P,N,W,Z,V,ee,b,C,I,k;a(!0);let y={action:"ENDCALL",userId:e.agentId,processid:(H=(_=(L=e.process)==null?void 0:L.process_id)==null?void 0:_.toString())!=null?H:"",process_name:(P=(U=e.process)==null?void 0:U.process_name)!=null?P:"",callreferenceid:(W=(N=e.callData)==null?void 0:N.convox_id)!=null?W:"",mobile_number:(V=(Z=e.callData)==null?void 0:Z.phone_number)!=null?V:"",disposition:(ee=u==null?void 0:u.disposition)!=null?ee:"RES",set_followUp:(b=u==null?void 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is({apiKey:e,tenantId:t,agentId:a}){S.initialize(e,a),Ke.init({apiKey:e,tenantId:t,agentId:a,baseUrl:q})}0&&(module.exports={CallControlPanel,initSDK,useEndCall,useLogout});
1
+ "use strict";var Wo=Object.create;var Te=Object.defineProperty,Fo=Object.defineProperties,Go=Object.getOwnPropertyDescriptor,Ko=Object.getOwnPropertyDescriptors,jo=Object.getOwnPropertyNames,bo=Object.getOwnPropertySymbols,Yo=Object.getPrototypeOf,vo=Object.prototype.hasOwnProperty,Xo=Object.prototype.propertyIsEnumerable;var Fe=(e,t,a)=>t in e?Te(e,t,{enumerable:!0,configurable:!0,writable:!0,value:a}):e[t]=a,p=(e,t)=>{for(var a in t||(t={}))vo.call(t,a)&&Fe(e,a,t[a]);if(bo)for(var a of bo(t))Xo.call(t,a)&&Fe(e,a,t[a]);return e},Q=(e,t)=>Fo(e,Ko(t));var Jo=(e,t)=>{for(var a in t)Te(e,a,{get:t[a],enumerable:!0})},To=(e,t,a,l)=>{if(t&&typeof t=="object"||typeof t=="function")for(let c of jo(t))!vo.call(e,c)&&c!==a&&Te(e,c,{get:()=>t[c],enumerable:!(l=Go(t,c))||l.enumerable});return e};var Vo=(e,t,a)=>(a=e!=null?Wo(Yo(e)):{},To(t||!e||!e.__esModule?Te(a,"default",{value:e,enumerable:!0}):a,e)),Qo=e=>To(Te({},"__esModule",{value:!0}),e);var oe=(e,t,a)=>Fe(e,typeof t!="symbol"?t+"":t,a);var ls={};Jo(ls,{CallControlPanel:()=>Bo,initSDK:()=>is,useEndCall:()=>Do,useLogout:()=>Lo});module.exports=Qo(ls);var Ge=class{constructor(){oe(this,"config",null);oe(this,"ticketId",null);oe(this,"baseUrl","");oe(this,"eventQueue",[]);oe(this,"isOnline",!0);oe(this,"retryQueue",[]);oe(this,"flushTimer",null)}async init(t){this.config=p({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},t),this.baseUrl=t.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let a=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),a}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let t=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!t.ok)throw new Error(`Failed to initialize: ${t.status} ${t.statusText}`);let a=await t.json();return this.ticketId=a.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(t){throw console.error("EventTracker initialization failed:",t),t}}async logEvent(t,a){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",t);return}let l={eventType:t,eventData:a,timestamp:Date.now()};if(this.eventQueue.push(l),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(l)}catch(c){console.warn("Failed to send event, will retry later:",c)}}async sendEvent(t){if(!(!this.config||!this.ticketId))try{let a=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:t.eventType,eventData:t.eventData})});if(!a.ok)throw new Error(`Failed to log event: ${a.status} ${a.statusText}`);let l=this.eventQueue.findIndex(c=>c.timestamp===t.timestamp);l>-1&&this.eventQueue.splice(l,1)}catch(a){console.error("Event logging failed:",a),this.retryQueue.push(()=>this.sendEvent(t))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let t=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!t.ok)throw new Error(`Failed to close ticket: ${t.status} ${t.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(t){throw console.error("Ticket 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Date().toISOString()}).catch(c=>console.warn("Failed to track page visit:",c)),t.clicks!==!1&&document.addEventListener("click",c=>{var g;let o=c.target;(o.tagName==="BUTTON"||o.tagName==="A"||o.onclick||o.getAttribute("role")==="button"||o instanceof HTMLButtonElement&&o.type==="button")&&this.logEvent("click",{element:o.tagName,text:(g=o.textContent)==null?void 0:g.trim().substring(0,100),href:o.getAttribute("href"),id:o.id,className:o.className,role:o.getAttribute("role"),position:{x:c.clientX,y:c.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),t.forms!==!1&&document.addEventListener("submit",c=>{let o=c.target,g=new FormData(o),m={};g.forEach((b,f)=>{m[f]=b.toString()}),this.logEvent("formSubmission",{formId:o.id,action:o.action,method:o.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),t.inputs!==!1){let c;document.addEventListener("input",o=>{let g=o.target;(g.tagName==="INPUT"||g.tagName==="TEXTAREA"||g.tagName==="SELECT")&&(clearTimeout(c),c=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:g.tagName,type:g.getAttribute("type"),name:g.getAttribute("name"),id:g.id,valueLength:((m=g.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let a=Date.now();window.addEventListener("beforeunload",()=>{let c=Date.now()-a;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:c,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),t.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),t.errors!==!1&&(window.addEventListener("error",c=>{this.logEvent("jsError",{message:c.message,filename:c.filename,lineno:c.lineno,colno:c.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",c=>{var o;this.logEvent("unhandledRejection",{reason:(o=c.reason)==null?void 0:o.toString(),timestamp:new Date().toISOString()})})),t.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let c=window.performance.navigation,o=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:o.navigationStart,loadTime:o.loadEventEnd-o.navigationStart,domReady:o.domContentLoadedEventEnd-o.navigationStart,renderTime:o.loadEventEnd-o.domContentLoadedEventEnd,navigationType:c.type,redirectCount:c.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof 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je=class{constructor(){oe(this,"state");oe(this,"listeners",[]);oe(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);if(t){let a=JSON.parse(t);this.state=Q(p({},this.state),{apiKey:a.apiKey||"",agentId:a.agentId||"",process:a.process||null,isInitialized:a.isInitialized||!1,isHolding:a.isHolding||!1,isMuted:a.isMuted||!1,status:a.status||"idle",callStartTime:a.callStartTime||null,controlPanelPosition:a.controlPanelPosition||{x:10,y:10},iframePosition:a.iframePosition||{x:10,y:80},callData:a.callData||{mobileNumber:"",callReferenceId:"",agentLoginId:""},conferenceLine:a.conferenceLine&&Array.isArray(a.conferenceLine)&&a.conferenceLine.length>0?a.conferenceLine:this.state.conferenceLine})}}catch(t){console.warn("Failed to load SDK state from localStorage:",t)}}saveToStorage(){try{let t={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(t))}catch(t){console.warn("Failed to save SDK state to localStorage:",t)}}notifyListeners(){this.listeners.forEach(t=>t())}initialize(t,a){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("API key not available");this.state.apiKey=t,this.state.agentId=a,this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return p({},this.state)}subscribe(t){return this.listeners.push(t),()=>{let a=this.listeners.indexOf(t);a>-1&&this.listeners.splice(a,1)}}setHolding(t){this.state.isHolding=t,this.saveToStorage(),this.notifyListeners()}setMuted(t){this.state.isMuted=t,this.saveToStorage(),this.notifyListeners()}setStatus(t){this.state.status=t,this.saveToStorage(),this.notifyListeners()}setProcess(t){this.state.process=t,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(t){this.state.controlPanelPosition=t,this.saveToStorage(),this.notifyListeners()}setIframePosition(t){this.state.iframePosition=t,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(t){this.state.callData=p(p({},this.state.callData),t),this.saveToStorage(),this.notifyListeners()}setConferenceLine(t){var l;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let a=(l=this.state.conferenceLine)==null?void 0:l.map(c=>c.line===t.line?t:c);this.state.conferenceLine=a,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(t){console.warn("Failed to clear localStorage:",t)}}debugStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",t),t&&console.log("Parsed localStorage data:",JSON.parse(t)),console.log("Current state:",this.state)}catch(t){console.error("Error debugging storage:",t)}}getConferenceLines(){return 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