call-control-sdk 5.0.9 → 5.2.0

package/README.md

@@ -32,22 +32,22 @@ npm install react react-dom axios @mui/material @mui/icons-material @emotion/rea
 ### 1. Initialize the SDK
 
 ```typescript
-import { initSDK } from 'call-control-sdk';
+import { initSDK } from "call-control-sdk";
 
 // Initialize at the top level of your app
-  useEffect(() => {
-    // Initialize the SDK.
-    try {
-      initSDK({
-        apiKey: "apiKey",
-        tenantId: "tenantId",
-        agentId: "agentId",
-      });
-      console.log("SDK initialized successfully");
-    } catch (error) {
-      console.error("SDK initialization failed:", error);
-    }
-  }, []);
+useEffect(() => {
+  // Initialize the SDK.
+  try {
+    initSDK({
+      apiKey: "apiKey",
+      tenantId: "tenantId",
+      agentId: "agentId",
+    });
+    console.log("SDK initialized successfully");
+  } catch (error) {
+    console.error("SDK initialization failed:", error);
+  }
+}, []);
 ```
 
 ### 2. Use the CallControlPanel
@@ -69,7 +69,8 @@ function App() {
   );
 }
 ```
-### 3. Use the useLogout function
+
+### 3. Use the useLogout Hook
 
 ```typescript
 import React from 'react';
@@ -84,8 +85,63 @@ function App() {
   );
 }
 ```
+
 - `useLogout` is used to logout the agent.
 
+### 4. Use the useEndCall Hook
+
+```typescript
+  import React from "react";
+  import { useEndCall } from "call-control-sdk";
+
+  export default function EndCallButton() {
+    const { handleEndCall, isLoading, isSuccess, isError, error, data } = useEndCall();
+
+    const onEndCall = () => {
+      handleEndCall({
+      disposition: "RES", // Call disposition
+      followUp: "N", // Y or N
+      });
+    };
+
+    return (
+      {isLoading ? "Ending Call..." : "End Call"}
+      {isSuccess && "Call ended successfully"}
+      {isError &&  `Error: ${error?.message}`}
+    );
+  }
+```
+
+useEndCall Hook for handling **end-call functionality** from your application.
+It manages the API request, state (`loading`, `success`, `error`), and automatically resets the call
+state when a call ends.
+
+## ■ API
+
+### `useEndCall()`
+
+Returns an object with the following properties:
+
+- `handleEndCall` -> `(data: EndCallPayload) => void` | Function to trigger the end call request.
+  Requires call disposition data.
+- `isSuccess` -> `boolean` | `true` if the API request completed successfully. |
+- `isError` -> `boolean` | `true` if an error occurred during the request. |
+- `error` -> `any` | Error object returned from the failed request. |
+- `data` -> `any` | Response data returned by the API on success. |
+
+---
+
+## ■ Payload Structure
+
+The `handleEndCall` function accepts an object with the following fields:
+
+```typescript
+  {
+    disposition?: string; // Call disposition (default: "RES")
+    followUp?: string; // Whether to set follow-up ("Y" or "N")
+  }
+```
+
 ## API Reference
 
 ### `initSDK({apiKey: "apiKey",tenantId: "tenantId",agentId: "agentId",})`
@@ -93,18 +149,19 @@ function App() {
 Initializes the SDK with an API key, tenantId, agentId, baseUrl. Must be called before using any components.
 
 **Parameters:**
+
 - `apiKey` (string): Your API key for SDK authentication
 - `tenantId` (string): Your Tenant Id key for Events authentication
 - `agentId` (string): Agent Id for access call controls
 
 **Throws:** Error if API key is missing or invalid
 
-
 ### `CallControlPanel`
 
 The main draggable control panel component.
 
 **Props:**
+
 - `onDataChange?` (function): Callback fired when call data changes
   - Parameters: `{ mobileNumber: string, callReferenceId: string, agentLoginId: string }`
 
@@ -113,6 +170,7 @@ The main draggable control panel component.
 Updates the call data that will be passed to the `onDataChange` callback.
 
 **Parameters:**
+
 - `data.mobileNumber?` (string): Mobile phone number
 - `data.callReferenceId?` (string): Call reference ID
 - `data.agentLoginId?` (string): Agent login ID
@@ -120,17 +178,21 @@ Updates the call data that will be passed to the `onDataChange` callback.
 ## Control Features
 
 ### Status Management
+
 - **Idle**: Default state, no active call
 - **Break**: Agent is on break
 
 ### Call Controls
+
 - **Hold/Resume**: Toggle call hold state
 - **Mute/Unmute**: Toggle microphone
 - **End Call**: Terminate active call
 - **More Menu**: Access status change options
 
 ### Persistent State
+
 All control states are automatically persistent:
+
 - Hold/mute states
 - Agent status
 - Panel position
@@ -145,4 +207,4 @@ All control states are automatically persistent:
 
 ## License
 
-MIT © 2025
+MIT © 2025

package/dist/index.d.mts

@@ -1,27 +1,37 @@
 import * as react_jsx_runtime from 'react/jsx-runtime';
 
-interface LogoutResponse {
-    success: boolean;
-    message?: string;
-    data?: any;
-}
-interface UseLogoutOptions {
-    onSuccess?: (response: LogoutResponse) => void;
-    onError?: (error: any) => void;
-    onComplete?: () => void;
-}
 /**
  * Custom hook for handling agent logout functionality
  * @param options - Optional callbacks for success, error, and completion
  * @returns Object containing logout function and loading state
  */
-declare const useLogout: (options?: UseLogoutOptions) => {
+declare const useLogout: () => {
     logout: () => void;
     isLoading: boolean;
     isSuccess: boolean;
     isError: boolean;
-    error: any;
-    data: any;
+    error: null;
+    data: null;
+};
+
+/**
+ * Custom hook for handling end call functionality
+ * @param options - Optional callbacks for success, error, and completion
+ * @returns Object containing logout function and loading state
+ */
+declare const useEndCall: () => {
+    handleEndCall: (data: {
+        disposition?: string;
+        followUp?: string;
+        callbackDate?: string;
+        callbackHrs?: string;
+        callbackMins?: string;
+    }) => void;
+    isLoading: boolean;
+    isSuccess: boolean;
+    isError: boolean;
+    error: null;
+    data: null;
 };
 
 interface CallData {
@@ -53,8 +63,7 @@ type intiSDKParams = {
     apiKey: string;
     tenantId: string;
     agentId: string;
-    baseURL: string;
 };
-declare function initSDK({ apiKey, tenantId, agentId, baseURL, }: intiSDKParams): void;
+declare function initSDK({ apiKey, tenantId, agentId }: intiSDKParams): void;
 
-export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useLogout };
+export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useEndCall, useLogout };

package/dist/index.d.ts

@@ -1,27 +1,37 @@
 import * as react_jsx_runtime from 'react/jsx-runtime';
 
-interface LogoutResponse {
-    success: boolean;
-    message?: string;
-    data?: any;
-}
-interface UseLogoutOptions {
-    onSuccess?: (response: LogoutResponse) => void;
-    onError?: (error: any) => void;
-    onComplete?: () => void;
-}
 /**
  * Custom hook for handling agent logout functionality
  * @param options - Optional callbacks for success, error, and completion
  * @returns Object containing logout function and loading state
  */
-declare const useLogout: (options?: UseLogoutOptions) => {
+declare const useLogout: () => {
     logout: () => void;
     isLoading: boolean;
     isSuccess: boolean;
     isError: boolean;
-    error: any;
-    data: any;
+    error: null;
+    data: null;
+};
+
+/**
+ * Custom hook for handling end call functionality
+ * @param options - Optional callbacks for success, error, and completion
+ * @returns Object containing logout function and loading state
+ */
+declare const useEndCall: () => {
+    handleEndCall: (data: {
+        disposition?: string;
+        followUp?: string;
+        callbackDate?: string;
+        callbackHrs?: string;
+        callbackMins?: string;
+    }) => void;
+    isLoading: boolean;
+    isSuccess: boolean;
+    isError: boolean;
+    error: null;
+    data: null;
 };
 
 interface CallData {
@@ -53,8 +63,7 @@ type intiSDKParams = {
     apiKey: string;
     tenantId: string;
     agentId: string;
-    baseURL: string;
 };
-declare function initSDK({ apiKey, tenantId, agentId, baseURL, }: intiSDKParams): void;
+declare function initSDK({ apiKey, tenantId, agentId }: intiSDKParams): void;
 
-export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useLogout };
+export { CallControlPanel, type CallControlPanelProps, type CallData, type CallStatus, initSDK, useEndCall, useLogout };

package/dist/index.js

@@ -1,2 +1,2 @@
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t!="symbol"?t+"":t,n);var Yo={};Bo(Yo,{CallControlPanel:()=>Ro,initSDK:()=>jo,useLogout:()=>bo});module.exports=$o(Yo);var Ht=class{constructor(){q(this,"config",null);q(this,"ticketId",null);q(this,"baseUrl","");q(this,"eventQueue",[]);q(this,"isOnline",!0);q(this,"retryQueue",[]);q(this,"flushTimer",null)}async init(t){this.config=d({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},t),this.baseUrl=t.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let n=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),n}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let t=await 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+"use strict";var Wo=Object.create;var Se=Object.defineProperty,Fo=Object.defineProperties,Go=Object.getOwnPropertyDescriptor,Ko=Object.getOwnPropertyDescriptors,jo=Object.getOwnPropertyNames,bo=Object.getOwnPropertySymbols,Yo=Object.getPrototypeOf,vo=Object.prototype.hasOwnProperty,Xo=Object.prototype.propertyIsEnumerable;var Fe=(e,t,a)=>t in e?Se(e,t,{enumerable:!0,configurable:!0,writable:!0,value:a}):e[t]=a,p=(e,t)=>{for(var a in t||(t={}))vo.call(t,a)&&Fe(e,a,t[a]);if(bo)for(var a of bo(t))Xo.call(t,a)&&Fe(e,a,t[a]);return e},Q=(e,t)=>Fo(e,Ko(t));var Jo=(e,t)=>{for(var a in t)Se(e,a,{get:t[a],enumerable:!0})},So=(e,t,a,l)=>{if(t&&typeof t=="object"||typeof t=="function")for(let c of jo(t))!vo.call(e,c)&&c!==a&&Se(e,c,{get:()=>t[c],enumerable:!(l=Go(t,c))||l.enumerable});return e};var Vo=(e,t,a)=>(a=e!=null?Wo(Yo(e)):{},So(t||!e||!e.__esModule?Se(a,"default",{value:e,enumerable:!0}):a,e)),Qo=e=>So(Se({},"__esModule",{value:!0}),e);var oe=(e,t,a)=>Fe(e,typeof t!="symbol"?t+"":t,a);var ls={};Jo(ls,{CallControlPanel:()=>Bo,initSDK:()=>is,useEndCall:()=>Do,useLogout:()=>Lo});module.exports=Qo(ls);var Ge=class{constructor(){oe(this,"config",null);oe(this,"ticketId",null);oe(this,"baseUrl","");oe(this,"eventQueue",[]);oe(this,"isOnline",!0);oe(this,"retryQueue",[]);oe(this,"flushTimer",null)}async init(t){this.config=p({autoTrack:!0,retryAttempts:3,queueSize:100,flushInterval:5e3},t),this.baseUrl=t.baseUrl||(typeof window!="undefined"?window.location.origin:""),this.setupNetworkDetection();let a=await this.createTicket();return this.startPeriodicFlush(),console.log("EventTracker SDK initialized successfully"),a}isInitialized(){return this.config!==null&&this.ticketId!==null}getConfig(){return this.config}getTicketId(){return this.ticketId}async createTicket(){if(!this.config)throw new Error("EventTracker not initialized");try{let t=await this.makeRequest("/api/v1/et/init",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({agentId:this.config.agentId,sessionId:this.config.sessionId})});if(!t.ok)throw new Error(`Failed to initialize: ${t.status} ${t.statusText}`);let a=await t.json();return this.ticketId=a.ticketId,this.config.autoTrack&&this.setupAutoTracking(),this.ticketId}catch(t){throw console.error("EventTracker initialization failed:",t),t}}async logEvent(t,a){if(!this.config||!this.ticketId){console.warn("EventTracker not initialized, skipping event:",t);return}let l={eventType:t,eventData:a,timestamp:Date.now()};if(this.eventQueue.push(l),this.eventQueue.length>(this.config.queueSize||100)&&this.eventQueue.shift(),this.isOnline)try{await this.sendEvent(l)}catch(c){console.warn("Failed to send event, will retry later:",c)}}async sendEvent(t){if(!(!this.config||!this.ticketId))try{let a=await this.makeRequest("/api/v1/et/event",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId,eventType:t.eventType,eventData:t.eventData})});if(!a.ok)throw new Error(`Failed to log event: ${a.status} ${a.statusText}`);let l=this.eventQueue.findIndex(c=>c.timestamp===t.timestamp);l>-1&&this.eventQueue.splice(l,1)}catch(a){console.error("Event logging failed:",a),this.retryQueue.push(()=>this.sendEvent(t))}}async closeTicket(){if(!this.config||!this.ticketId)throw new Error("EventTracker not initialized");await this.flush();try{let t=await this.makeRequest("/api/v1/et/close",{method:"POST",headers:{"Content-Type":"application/json","X-API-Key":this.config.apiKey},body:JSON.stringify({ticketId:this.ticketId})});if(!t.ok)throw new Error(`Failed to close ticket: ${t.status} ${t.statusText}`);this.ticketId=null,this.stopPeriodicFlush(),console.log("Ticket closed successfully")}catch(t){throw console.error("Ticket close failed:",t),t}}async flush(){if(!this.isOnline||this.eventQueue.length===0)return;let t=[...this.eventQueue];for(let l of t)await this.sendEvent(l);let a=[...this.retryQueue];this.retryQueue=[];for(let l of a)try{await l()}catch(c){console.error("Retry failed:",c)}}async makeRequest(t,a){var o;let l=`${this.baseUrl}${t}`,c=((o=this.config)==null?void 0:o.retryAttempts)||3;for(let g=1;g<=c;g++)try{return await fetch(l,a)}catch(m){if(g===c)throw m;let b=Math.min(1e3*Math.pow(2,g-1),1e4);await new Promise(f=>setTimeout(f,b))}throw new Error("Max retries exceeded")}setupAutoTracking(){var l;if(typeof window=="undefined"||!((l=this.config)!=null&&l.autoTrack))return;let t=this.config.autoTrack===!0?{}:this.config.autoTrack;if(t.pageVisits!==!1&&this.logEvent("pageVisit",{url:window.location.href,title:document.title,referrer:document.referrer,userAgent:navigator.userAgent,viewport:{width:window.innerWidth,height:window.innerHeight},timestamp:new Date().toISOString()}).catch(c=>console.warn("Failed to track page visit:",c)),t.clicks!==!1&&document.addEventListener("click",c=>{var g;let o=c.target;(o.tagName==="BUTTON"||o.tagName==="A"||o.onclick||o.getAttribute("role")==="button"||o instanceof HTMLButtonElement&&o.type==="button")&&this.logEvent("click",{element:o.tagName,text:(g=o.textContent)==null?void 0:g.trim().substring(0,100),href:o.getAttribute("href"),id:o.id,className:o.className,role:o.getAttribute("role"),position:{x:c.clientX,y:c.clientY},timestamp:new Date().toISOString()}).catch(m=>console.warn("Failed to track click:",m))}),t.forms!==!1&&document.addEventListener("submit",c=>{let o=c.target,g=new FormData(o),m={};g.forEach((b,f)=>{m[f]=b.toString()}),this.logEvent("formSubmission",{formId:o.id,action:o.action,method:o.method,fields:Object.keys(m),fieldCount:Object.keys(m).length,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track form submission:",b))}),t.inputs!==!1){let c;document.addEventListener("input",o=>{let g=o.target;(g.tagName==="INPUT"||g.tagName==="TEXTAREA"||g.tagName==="SELECT")&&(clearTimeout(c),c=setTimeout(()=>{var m;this.logEvent("fieldChange",{element:g.tagName,type:g.getAttribute("type"),name:g.getAttribute("name"),id:g.id,valueLength:((m=g.value)==null?void 0:m.length)||0,timestamp:new Date().toISOString()}).catch(b=>console.warn("Failed to track field change:",b))},1e3))})}let a=Date.now();window.addEventListener("beforeunload",()=>{let c=Date.now()-a;this.logEvent("pageUnload",{url:window.location.href,sessionDuration:c,timestamp:new Date().toISOString()}),this.ticketId&&navigator.sendBeacon(`${this.baseUrl}/api/v1/et/close`,JSON.stringify({ticketId:this.ticketId}))}),t.visibility!==!1&&document.addEventListener("visibilitychange",()=>{this.logEvent("visibilityChange",{hidden:document.hidden,visibilityState:document.visibilityState,timestamp:new Date().toISOString()})}),t.errors!==!1&&(window.addEventListener("error",c=>{this.logEvent("jsError",{message:c.message,filename:c.filename,lineno:c.lineno,colno:c.colno,timestamp:new Date().toISOString()})}),window.addEventListener("unhandledrejection",c=>{var o;this.logEvent("unhandledRejection",{reason:(o=c.reason)==null?void 0:o.toString(),timestamp:new Date().toISOString()})})),t.performance!==!1&&typeof window.performance!="undefined"&&window.performance.navigation&&window.addEventListener("load",()=>{setTimeout(()=>{let c=window.performance.navigation,o=window.performance.timing;this.logEvent("performanceMetrics",{navigationTime:o.navigationStart,loadTime:o.loadEventEnd-o.navigationStart,domReady:o.domContentLoadedEventEnd-o.navigationStart,renderTime:o.loadEventEnd-o.domContentLoadedEventEnd,navigationType:c.type,redirectCount:c.redirectCount,timestamp:new Date().toISOString()})},1e3)})}setupNetworkDetection(){typeof window!="undefined"&&(this.isOnline=navigator.onLine,window.addEventListener("online",()=>{this.isOnline=!0,console.log("EventTracker: Back online, flushing queued events"),this.flush()}),window.addEventListener("offline",()=>{this.isOnline=!1,console.log("EventTracker: Offline, queueing events")}))}startPeriodicFlush(){var a;this.flushTimer&&clearInterval(this.flushTimer);let t=((a=this.config)==null?void 0:a.flushInterval)||5e3;this.flushTimer=setInterval(()=>{this.flush()},t)}stopPeriodicFlush(){this.flushTimer&&(clearInterval(this.flushTimer),this.flushTimer=null)}},Ke=new Ge;typeof window!="undefined"&&(window.EventTracker=Ke);var je=class{constructor(){oe(this,"state");oe(this,"listeners",[]);oe(this,"STORAGE_KEY","call-control-sdk-state");this.state=this.getInitialState(),this.loadFromStorage()}getInitialState(){return{apiKey:null,process:null,agentId:"",isInitialized:!1,isHolding:!1,isMuted:!1,status:"idle",callStartTime:null,controlPanelPosition:{x:10,y:10},iframePosition:{x:10,y:80},callData:{agent_id:"",status:"",type:"",event_time:"",phone_number:""},conferenceLine:[{line:1,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:2,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:3,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:4,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1},{line:5,status:"IDLE",type:"",phone:"",isMute:!1,isHold:!1,isCallStart:!1,isMergeCall:!1}]}}loadFromStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);if(t){let a=JSON.parse(t);this.state=Q(p({},this.state),{apiKey:a.apiKey||"",agentId:a.agentId||"",process:a.process||null,isInitialized:a.isInitialized||!1,isHolding:a.isHolding||!1,isMuted:a.isMuted||!1,status:a.status||"idle",callStartTime:a.callStartTime||null,controlPanelPosition:a.controlPanelPosition||{x:10,y:10},iframePosition:a.iframePosition||{x:10,y:80},callData:a.callData||{mobileNumber:"",callReferenceId:"",agentLoginId:""},conferenceLine:a.conferenceLine&&Array.isArray(a.conferenceLine)&&a.conferenceLine.length>0?a.conferenceLine:this.state.conferenceLine})}}catch(t){console.warn("Failed to load SDK state from localStorage:",t)}}saveToStorage(){try{let t={apiKey:this.state.apiKey,agentId:this.state.agentId,process:this.state.process,isInitialized:this.state.isInitialized,isHolding:this.state.isHolding,isMuted:this.state.isMuted,status:this.state.status,callStartTime:this.state.callStartTime,controlPanelPosition:this.state.controlPanelPosition,iframePosition:this.state.iframePosition,callData:this.state.callData,conferenceLine:this.state.conferenceLine};localStorage.setItem(this.STORAGE_KEY,JSON.stringify(t))}catch(t){console.warn("Failed to save SDK state to localStorage:",t)}}notifyListeners(){this.listeners.forEach(t=>t())}initialize(t,a){if(!t||typeof t!="string"||t.trim().length===0)throw new Error("API key not available");this.state.apiKey=t,this.state.agentId=a,this.state.isInitialized=!0,this.saveToStorage(),this.notifyListeners()}getState(){return p({},this.state)}subscribe(t){return this.listeners.push(t),()=>{let a=this.listeners.indexOf(t);a>-1&&this.listeners.splice(a,1)}}setHolding(t){this.state.isHolding=t,this.saveToStorage(),this.notifyListeners()}setMuted(t){this.state.isMuted=t,this.saveToStorage(),this.notifyListeners()}setStatus(t){this.state.status=t,this.saveToStorage(),this.notifyListeners()}setProcess(t){this.state.process=t,this.saveToStorage(),this.notifyListeners()}setControlPanelPosition(t){this.state.controlPanelPosition=t,this.saveToStorage(),this.notifyListeners()}setIframePosition(t){this.state.iframePosition=t,this.saveToStorage(),this.notifyListeners()}startCall(){this.state.callStartTime=Date.now(),this.state.status="on call",this.saveToStorage(),this.notifyListeners()}endCall(){this.state.callStartTime=null,this.state.status="idle",this.state.isHolding=!1,this.state.isMuted=!1,this.saveToStorage(),this.notifyListeners()}updateCallData(t){this.state.callData=p(p({},this.state.callData),t),this.saveToStorage(),this.notifyListeners()}setConferenceLine(t){var l;(!this.state.conferenceLine||!Array.isArray(this.state.conferenceLine))&&(console.warn("Conference line data corrupted, resetting to initial state"),this.state.conferenceLine=this.getInitialState().conferenceLine);let a=(l=this.state.conferenceLine)==null?void 0:l.map(c=>c.line===t.line?t:c);this.state.conferenceLine=a,this.saveToStorage(),this.notifyListeners()}resetConferenceLines(){this.state.conferenceLine=this.getInitialState().conferenceLine,this.saveToStorage(),this.notifyListeners()}clearStorageAndReset(){try{localStorage.removeItem(this.STORAGE_KEY),this.state=this.getInitialState(),this.notifyListeners()}catch(t){console.warn("Failed to clear localStorage:",t)}}debugStorage(){try{let t=localStorage.getItem(this.STORAGE_KEY);console.log("Current localStorage data:",t),t&&console.log("Parsed localStorage data:",JSON.parse(t)),console.log("Current state:",this.state)}catch(t){console.error("Error debugging storage:",t)}}getConferenceLines(){return 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